Backstage Communication System User Manual
Contents
1. 10m TheatreCom intercom cable TC C25 25m Communications Cable 25m TheatreCom intercom cable TC C50 50m Communications Cable 50m TheatreCom intercom cable TC C Custom Cable cables can be supplied in custom lengths custom TC H Headset Combined headset and microphone Issued 31 07 2012 by GJW Page 9 of 11 The treCom 10 Technical Specifications Base Station Supply Voltage 230Vac Supply Current lt 1A The mains plug must be fitted with a 3A fuse to protect the system Microphone Electret condenser nominally 2 2KQ Headphone Nominally 32Q 100mW Microphone Headphone socket 3 5mm mono stereo jack Dimensions 135mm w x 60mm h x 116mm d Weight 580g Remote Units Maximum remote units per system T Maximum cable length between units 100m Maximum system cable length 500m Microphone Electret condenser nominally 2 2KQ Headphone Nominally 32Q 100mW Microphone Headphone socket 3 5mm mono stereo jack Dimensions 85mm w x 40mm h x 67mm d Weight 120g Cable Specification Pro Power MCOS5C24100M Available from www farnell co uk part number 125 1761 Screened Cable MUST be used Connector 5 way DIN Plug Available from www rapidonline co uk part number 20 0305 Issued 31 07 2012 by GJW Page 10 of 11 nn Stop hey The treCom 11 Guarantee This TheatreCom pr2. on Press the call button to illuminate the red LED and prove the base station is powered up 2 Connect your headset ensuring the microphone and headphones are plugged into the correct sockets Ensure the plugs are pushed fully home into the sockets Use a screwdriver to set the microphone level such that talking in a normal voice illuminates the green level LEDs with the red level LEDs only illuminating occasionally 3 Set the headphone volume to a comfortable level 4 Connect a second headset to a remote unit then connect the remote unit using a TheatreCom intercom cable 5 Set the microphone level on the remote unit by checking at the LEDs on the base station Microphone levels on the base stations can be tweaked later while the full system is being tested 6 Add further remote units as required 8 Troubleshooting 1 The sound through the headphones is crackling or distorted i Check headphone microphone is plugged in correctly ii The microphone level may be too high check the level LEDs on the base station Issued 31 07 2012 by GJW Page 7 of 11 sge toph x The treCom 2 Base Station appears to be working but there is no sound on one or more remote stations i Check the cabling this is almost always at fault Set up a test system on your bench to prove that the remote units are working and then add them one by one to the installation Top Hex can supply you with a short TheatreCom test cable i
3. e Socket Microphone Volume Call Button Call Indication D Oi a oa Issued 31 07 2012 by GJW Page 4 of 11 sgo toph x The treCom 5 Rear Panels 5 1 Base Station N 5 2 Remote Unit nications Port nications Port Issued 31 07 2012 by GJW Page 5 of 11 g ss Stop hey The treCom 6 TheatreCom Communication Cables The cables for your TheatreCom backstage communication system have a 5 way DIN socket at either end Although these appear similar to MIDI cables MIDI cables are not compatible as they do not have all pins connected Cables can be purchased from Top Hex in standard lengths custom lengths or you can make up your own Rear View Screen 6 1 XLR Cabling Male and female 3 pin XLR adapters are available allowing your TheatreCom backstage communication system to use existing wiring You would normally need a male XLR adapter at one end of the link and a female XLR adapter at the other end The XLR adapters plug directly into the back of the base station and remote units Please note two XLR cables are required for each link Issued 31 07 2012 by GJW Page 6 of 11 The treCom 7 Installation Before installing a full TheatreCom backstage communications system it is worth setting up a small system on your desk first This will allow you to test the cables and get the levels approximately right before the system is used 1 Plug your mains cable into the base station and power
4. ege e top hex Thea treCom Backstage Communication System User Manual Contents EE TEEN 2 E EE 2 lee e EE 3 A Front Panels ossee aea araa aa Tae Aa PERAE a AEA E E e E ERE RARE 3 eh E 3 4 2 Remote E 4 S Rear Panel Sier eeraa hace EEE a E EEA AEE EE e EEEa EA EEE aa AE EE a E E Ri 5 SE 5 Ee 5 DEER Eege 6 MT Pe AMIN ee 6 ag i Ele EE 7 8 roubles hoOtNg E 7 elle EE 9 EE EE 10 Neu 11 Issued 31 07 2012 by GJW Page 1 of 11 The treCom 1 General Description The TheatreCom backstage communications system is a professional talkback system allowing the backstage crew to communicate discreetly without interfering with the performance on stage The product is designed for temporary or permanent installations and allows up to 8 crew members to speak over a wired intercom A TheatreCom installation consists of a mains powered base station and up to 7 remote units connected by Theatre om communications cables Base stations and remote units are supplied with a single ear headset although other headphones microphones can be used provided they meet the technical specification see below All TheatreCom products are provided with a comprehensive one year warranty In addition Top Hex Offers a lifetime repair guarantee In the event of a failure of the product for any reason Top Hex commits to repair the product at a nominal cost In the unlikely event that the product cannot be repaired a refurbished product of similar spec
5. f required 3 The call button does not illuminate any or all of the call LEDs on the remote stations i This is most likely a cabling issue check the cabling d A base station or remote unit has failed a i Return the unit to Top Hex for repair Top Hex offer a lifetime repair service for this product Please use the original packaging Issued 31 07 2012 by GJW Page 8 of 11 The treCom 9 Product Range Part Description Contents TC 2 Basic TheatreCom e TC B base station with mains lead backstage intercom kit e TC RB remote unit with belt clip both supplied with TC H headsets e TC C10 TheatreCom cable TC 4 Enhanced TheatreCom e TC B base station with mains lead backstage intercom kit e 3 x TC RB remote unit with belt clip all supplied with TC H headsets e 1x TC C25 cable e 2 x TC C10 cables TC XLR_ TheatreCom to XLR TheatreCom to 2 x XLR male adapter conversion kit TheatreCom to 2 x XLR female adapter TC B Base Station Base Station including mains power supply lead e TC H headset TC R Remote Unit Remote unit without belt clip including e TC H headset TC RB Remote Unit with Belt Clip Remote unit with belt clip including e TC H headset TC C1 1m Communications Cable 1m TheatreCom intercom cable for linking base station remote unit or two remote units TC C5 5m Communications Cable 5m TheatreCom intercom cable TC C10 10m Communications Cable
6. ification will be offered at a special price 2 Safety CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN To reduce the risk of electrical shock do not remove the cover on this product There are no user serviceable parts inside Removing the cover invalidates the warranty The TheatreCom backstage communications system is designed for indoor use as described in this manual Using this product for any other purpose other than that for which it was designed many cause harm and will invalidate the warranty If you are unsure about the safe operation of this product contact Top Hex for advice Contact details are provided at the end of this manual Issued 31 07 2012 by GJW Page 2 of 11 Gr 3 Unpacking Top Hex takes great care to ensure your TheatreCom backstage communication system reaches you in perfect condition After unpacking please check for any damage to the unit retaining any packing materials should the unit need to be returned On receipt please ensure that the package is complete A list of parts supplied which each package or kit is detailed in the Product Range section of this manual 4 Front Panels 4 1 Base Station TheatreCom Volume Indication Headphone Volume Headphone Socket Microphone Socket Microphone Level Call Button Call Indication Cl Si OP ONS Issued 31 07 2012 by GJW Page 3 of 11 Gr 4 2 Remote Unit TheatreCom pile Q Headphone Volume Headphone Socket Microphon
7. oduct is warranted by Top Hex Ltd to the original end user purchaser against defects in workmanship and materials in its manufacture for a period of one year from the date of shipment to the end user Faults arising from misuse unauthorised modifications or accidents are not covered by this warranty If the TheatreCom product is faulty it should be sent in its original packaging to Top Hex Ltd at the address below with shipping prepaid Please include details of the fault found and a copy of the supplier s invoice To reduce the risk of electrical shock do not remove the cover on this TheatreCom product There are no user serviceable parts inside Removing the cover invalidates the warranty A life time repair service is offered on this product please contact Top Hex for details TheatreCom Top Hex Ltd 5 Ramsay Court Hinchingbrooke Business Park Huntingdon PE29 6FY www theatrecom co uk Issued 31 07 2012 by GJW Page 11 of 11
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