INDE:II Service Manual
Contents
1. IND E Il Service Manual CHANNEL games m edia eee a nes games INDE II Service Manual Proplas Design amp Build LTD games media INDE II Service Manual 1 Games Contents Technical WAC cai noe onc gece Sea pe atua asses Product SAfOty 0 ccc ccc ccc seems Electrical Safety General 000 000s Chemical Safel ovcccncareivcctwautacesndanvanvartve TUES SOY PR RR RR DR E Disposal of Hazardous Components DEVS EAA OU 2 ssa osc doa Eds de ta asas sees anos Supply REQUITEMENIES cc cee ccc eee e cece eaes Set Up Procedure 0 0 cece ccc cece ceeeeeeeeeeeeees Calibrate SCION sisters saipincs nana tdi AUVO OCOC RD RR RR E ase Refill Main SCreen ccc cece cece ccc nee e neces PRCT DCI CCN asi thu ats oan dana pus nani VON assa a Pane oram LESS TREs do dpsasa TAS Dan mad a E A CARR RR dna Tas LAST E RR EE DAS CAN OVC sra E A esate ees Players CHOICE ET E Managers Choice ccc cece cece eee c een n Extended Refill Routines 00000 siri Extended Refill Menu 00 ccc cc iii Hopper Level ccc cece ccc c erre Collection Procedure ccc c ccc cece cece cece Game Accounting Hopper Top U Das stresse sue nin nara digas Dump HODPpDeRS sassssreasatsaciigeas somdssidadas Test Procedures dia U Uta ng esa ande ROSIN PRI R R OR r r 1 0 Coins and Notes c cics 1 1 Coin in Test src eres 1 2 C2. games media INDE II Service Manual JD IND E machines are set to a default of 50 volume setting This may be adjusted on this screen to suit locations Alternatively the volume setting in the refill routines may be used or the manual volume control on the amplifier behind the monitor door to the left Reset select sets sound to zero This screen shows what the terminal Max Stake the Max Prize and the Min Payout By accessing the options in Test Routines the following screens may be accessed E r a CLEAR MEMORY With this screen you can clear short term meter information and clear any current c credit by pressing clear Channel games media INDE II Service Manual JD This screen to set the date and time To configure the sites details on the terminal To test if terminal connected to the network correctly For updates screen will say insert CD or USB stick and press OK games media INDE II Service Manual This screen contains the terminals Shell Version and Formware Version This screen will display the electronic meter serial number and will detail the electronic meters on screen Values displayed are read from the meter in 10p units Operators may alternatively get the meter readings off the electronic meter located inside the bottom front door by the bottom front door switch The electronic meter display values in 10p units This screen also displays how many Game C
3. games media INDE II Service Manual No Coin Acceptance Poor Coin Acceptance No Note Acceptance Not Paying Coins Short Paying Touch Screen Not Responding Smart Card Not Detected Machine Resets Intermittently Other Machine Issues Check for jams Clean if necessary Check connections Ensure green light is solid on Paylink DON Fault still present call service centre 1 Change coin Mech clean original Fault still present call service centre 1 Check target float level 2 If 125 check hopper float level is greater than 50 3 Check connections and acceptance in money in test test routine Fault still present call service centre 1 Check top green led is lit on Paylink 2 Check connections on hopper 3 Check hopper is not jammed 4 Check exit chute for obstructions and clean Change hopper Mk II NOT MK IL 1 If no error messages check coin chute and clean 2 If error message check hopper leads Fault still present call service centre 1 Check connections on PC tower and upper cabinet 2 Check using a keyboard in Windows Fault still present call service centre 1 Remove smart card and reinsert Chip uppermost in reader 2 Unplug reader from USB port and plug in different port Fault still present call service centre 1 Check connections Fault still present call service centre Call service centre Note If a fault is not l
4. the value of the last note which was inserted If the note acceptor is functioning incorrectly or no note acceptor is fitted then the screen will say No Notes Inserted Note Acceptor Not Detected ir pall Jie riunag ie Porri amp Es E oe 1 Game Menu for player s most popular game can be modified by changing game from this screen When player s choice has no game selected it will automatically choose the hero game from the main menu his screen can enable the manager to change any 3 games off the back menu Open the bottom front door and the message Bottom Door Is Open will appear at the bottom right of the menu screen To access the extended refill routines the bottom door must be opened and the refill key turned The following screen will then be displayed MH ErRER Levei E i OOOO O E ee ER Tee de By accessing extended refill mode the following screens may be accessed games media INDE II Service Manual The screen will display the amount which is contained in the hopper and also the target amount Pressing Top Up will make the hopper value either 70 or 125 if a note acceptor is fitted Open the bottom front door of the machine and turn the refill key to access the extended refill routines Select Hopper Level from the menu The balance of the hopper will be shown on screen Press Dump to Empty the hopper contents into the pay tray To re float t
5. at correct polarity of assembly is observed when applicable Materials which fall into the Fire Hazard category are Chipboard releases Formaldehyde vapor when ignited causes discomfort to the eyes and mucous membranes Plastic Laminates plastic and rubber mouldings wire insulation etc release noxious fumes which if inhaled may cause irritation depending on the sensitivity of the individual Glass Extreme heat will cause the glass to crack thereby causing Injury Electrolytic Capacitors and Batteries may explode if subjected to fire As a general rule electronic components should not be incinerated due to the possible danger of noxious fumes being released or components exploding due to a build up of internal pressures created by expanding gases games medic INDE II Service Manual INSTALLATION e This machine has been designed for indoor use only e Do not fit wheels or castors to this machine e Locate the machine away from any direct heat source on a flat suitable surface Supply Requirements This machine must not be operated without an adequate earth connection If in doubt please consult a suitably qualified person WARNING Voltage 230 Volts 50Hz To BS 1363 A Fused 13A 250V to BS1362 SET UP PROCEDURE e Before connecting the machine to the mains supply e Inspect the machine for any transit damage Open both doors and ensure that all connectors plugs etc are correctly mated e Inspec
6. e are no secondary codes for Driver firmware failures games media INDE II Service Manual Machine Turn off power wait 10 seconds Turn back on again Doesnt Check led s on Paylink is solid green Behind note chute Power Up 1 If none lit e Check 13A fuse amp Mains lead e Check inlet filter Behind test switch e Check On Off switch e Check connections to the power supply 2 Red only lit only e Check power lead to PC e Check watchdog connector to PC e Check PC PSU On Off switch if fitted 3 If green is flashing e Restart machine e Check USB leads 4 Any other combination e Change Paylink Fault still present call service centre No Picture 1 Check connections on monitor and PC tower 2 Check PSU at base of cabinet has fan on 3 Check IEC block Behind test switch Fault still present call service centre Poor Picture 1 Check monitor in display test in test routines 2 Check connections Fault still present call service centre 1 Check that the red LED is on opposite if not e Check power supply is on e Check power inlet connections 2 Check volume settings in setup procedure 4 Volume 3 Check volume control on amp opposite coin Mech No sound Fault still present call service centre No 1 Check 20 Way connector on PC tower Response To 2 Check USB lead to Paylink and Paylink has solid green All Switches light Fault still present call service centre
7. es are tested for electrical safety prior to being dispatched The tests are for Earth Bond and Insulation It is recommended that these tests be repeated annually or whenever safety critical parts and connections are replaced Earth Insulation specifications for INDE II machines are Insulation gt 2 Megohms O 500V dc Earth Bond lt 0 25 ohms O 25 amps Chemical Safety Attention is drawn to the possible effect of accidental damage to components where they contam chemicals which may be hazardous Components which fall into this category are Channel games media INDE II Service Manual JD Electrolytic Capacitors Nickel Metal Hydride Semi Conductors containing Beryllium Oxide and Gallium Arsenide Opto Electronic devices using Gallium Phosphide As the chemicals are corrosive or flammable particular care must be exercised in case of spillage Any part of the body which accidentally comes into contact with these chemicals must be thoroughly washed in cold running water Especially if the eyes are affected Medical advice should be sought Outer casings of the majority of the components used are made of heat resistant material Excessive electrical overload conditions may generate sufficient heat to ignite chemical substances within the components themselves or adjacent components harnesses etc NOTE It is imperative that only identical value components are used as replacements for the original equipment supplied and th
8. he hopper with the amount dumped open the top door and drop the coins into the hopper through the chute provided then select Exit from The hopper level menu Close the front door and remove the refill key To re float the hopper with the full amount ensure that the full amount of coins is placed in the hopper through the chute provided and press Top Up in the Hopper Level menu The hopper level should now register the maximum hopper float Select Exit from the Hopper Level menu and then close the front door and remove the refill key This contains a list of all recorded errors coded accorded to BACTA standards Channel games media INDE II Service Manual JD This screen will display the electronic meter serial number and will detail the electronic meters on screen Values displayed are read from the meter in 10p units Operators may alternatively get the meter readings off the electronic meter located inside the bottom front door by the bottom front door switch The electronic meter display values in 10p units This screen also displays how many Game Credits are left on the Smart Card h COO ee ee ee ee E Er a6 T Er e er This screen indicates the total money acquired for each game you can select Long Term and Short Term Intake VTP Value Total Play for each game and you also have Winnings for each game All doors open Refill Menu same as last menu without game accounting b
9. ice Manual JD To enter refill mode turn the refill key located on the left hand side of the central panel Screen 2 Refill mode will then appear By accessing the options in refill mode the following screen s may be accessed At the bottom of the refill screen the data stamp of the last update will appear 1 e Mon Nov 21 11 33 46 2008 Insert 1 coins via the coin acceptor and coins will be directed to the hopper Coins will be rejected once the hopper is floated correctly 70 or 125 if note acceptor fitted This screen also displays how many Game Credits are left on the Smart Card Press Exit to return to the refill menu or turn the key to return to the game menu screen Volume is set at a default of 20 This may be altered by pressing up or down which will increment the volume in 5 steps Pressing reset will cause the volume to revert to its original setting before the routine was accessed Operators may alternatively choose to set the volume level by adjusting the amplifier volume directly on the knob located on the amplifier behind the monitor door to the left hand side from the red test button Channel games media INDE II Service Manual JD The Last Bank will display the amount which was contained in credit the last time payout was detected It is cleared the next time a credit is used The Last Win Screen will display the last win from the previous game Last Note will display
10. isted please call Service Centre games media INDE II Service Manual Dp IND E II BIOS Settings INDE II requires no changes to the default bios IND E I P C Assembly Mouse Keyboard VGA Connecter HDD Caddy Touchscreen USB Smart Card USB Paylink USB CPU Power ATX Power HDD Power games media INDE II Service Manual Spares Electronic components Coin Handling Components Cosmetic Components
11. oin Oul Fes cesnaciassismesntad as Endam ass 1 3 Note in Test cc ccc cece cece ences 1 4 INNIiDIts 0 serrana LS BNV KO rae cet ace eens eee a 1 7 Enable Disable Note Accepter BAO TIDUS sue ca senna pira nda Da aeaenen oes games mec ia INDE II Service Manual TECHNICAL AFTER SALES AND SUPPORT Crown Direct Block 5 Unit 2 Tweedbank Industrial Estate Galashields TD1 3RS Technical Support and Spares Helpdesk 0845 8382180 Revision 1 games medic INDE II Service Manual Copyright O 2008 All artwork and software programs relating to this product remain the exclusive property of Games Media Group Any attempt to copy transfer or duplicate any program or artwork without the written authority of the company is strictly forbidden and could result in legal action TECHNICAL DATA TECHNICAL DATA Price of Play amp Hopper With Note Jackpot Value Level Changer P1475 mm 625 mm fos oske Design amp Build LTD games media INDE II Service Manual THIS MACHINE IS HEAVY TAKE CARE WHEN MOVING THIS MACHINE TO PREVENT PERSONAL INJURY Product Safety This product uses a range of components that are supplied by a range of manufacturers Manufacturer s data sheets can be supplied upon request All the items contained within the machine are used within their specification limits and in accordance with sound engineering practice Electrical Safety General All machin
12. redits are left on the Smart Card Please take time to become familiar with this process a well informed Landlord or Manager can pro actively manage games to maximise income from their unique player base FAULT FINDING GUIDE 01 Pay error 68 1 hopper 65 10p hopper Q2 IOU error 10 Coin Mech error 16 Note acceptor error 19 Strim error 42 Memory reset 51 Eprom error 60 General meter error 71 Data port error 72 Comms link error data port 90 Hardware error games media INDE II Service Manual 91 RNG Error 92 Content Load error 93 Systems Core error 94 Game specific error 95 Smartcard error 96 MD5 Hash file verification error 98 Security HASP key error A 1 Paylink Driver Failure 2 Paylink Firmware Update Failure 3 Paylink Interface Failure 4 Paylink Status Check Failure B For Interface Failures 13 Incompatible Paylink DLL 20 Can t find Paylink driver 21 Paylink unit not ready still initializing 31 Paylink unit not working correctly 87 An invalid parameter was received should never see this 170 Paylink is busy being used by another application 1056 The Paylink service is already running 1167 The Paylink unit is not connected 1200 Device invalid 1247 Already initialized do sf For Status Failures It s the status code that caused the problem this need feeding back The systems Ther
13. t the power cord for damage to the insulation cracked or defective plugs secure terminations and ensure that the correct fuses are fitted FI3A 250V in the plug and F5A 250V in the machine Repair or re place where necessary e Connect the power cord to the machine and mains outlet and switch on Design amp Build LTD games media INDE II Service Manual JD IND E II will now take a few seconds to boot up and load the game content The machine will alarm if a Meter Hopper Coin Mech Smart Card Reader or Aardvark Card is not fitted or faulty The machine will also alarm upon power up if the number of games on the smartcard is less than 1000 This will cease after 5 seconds This alarm will also appear when the machine 1s set to refill mode and can be bypassed by touching the screen Operators should ensure they have sufficient smartcards in stock when their machines begin to sound this alarm Set Up Procedure On Screen After a few seconds the terminal will boot up and load the game content But the touchscreen will not work until it has been calibrated To do this you need to press and old down the red test button which is located behind the monitor door Hold this down until the above screen appears and follow on screen instructions MOR SPOLY HOTPROPERTY q ei ed is Lil ig aa ith Both Doors Closed the machine will enter zero credit modes Doors Closed Channel games media INDE II Serv
14. ut include Hopper Top Up and Dump Hoppers By accessing Extra Refill Menu the following screens may be accessed Once this has been selected the hopper level will be set to maximum then you will need to manually insert required coins directly into the hopper which is located behind the monitor I e Topper States Channel games media INDE II Service Manual Mae the coin level is at 75 press hopper top up then insert 50 into hopper The correct hopper level of 125 will be reached Once Dump Hopper has been selected you can then on this screen choose to dump the contents of the hopper which can be used for collections and also to ensure meters are correct and total count of coins in hopper are correct To access the test routines open the bottom door and press the test switch a red button located behind the monitor door This machine will automatically exit from the test routines once the bottom front door is closed By accessing Test Routines the following Menu screens may be accessed Coins and Notes Menu games medic INDE II Service Manual This screen allows you to insert coins to check if the coin accepter is working correctly by recognizing the correct value of coins You can also press inhibit to check the inhibiting of coins To test the hopper will pay out correctly by pressing the 1 coin or 20 coin option This screen allows you to check the note accepter is
15. working by recognizing the correct value of a note You can also inhibit certain type of notes like a 20 note not to be accepted by the terminal Ble EIE EIE i BIE I This screen allows you to set which coins or notes to be inhibited from use on the terminal Channel games media INDE II Service Manual JD Allows you to input a note accepter code to allow use of note accepter LF Dream E Nutr Acrretem Select to enable or disable note accepter By accessing Inputs Menu the following screens may be accessed Test Inputs Switch Test to test door switch s amp refill keys Channel games media INDE II Service Manual JD ee eT aan This 1s the same screen you used to set up the touchscreen calibration at the beginning if this document This is here in this menu also to re calibrate the touchscreen if you encounter problems By accessing Display Menu the following screens may be accessed This is the image test screen to show screen colours are working correctly To show attracts are working correctly games medic INDE II Service Manual To check if meters are working if working correctly will state OK Comms will state failed 1f not connected to a server By accessing the options in Test Routines the following screens may be accessed Test Audio tests all speakers are working correctly you can test left right and both Channel
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