Home

350HF service manual

1. 3 Grasp one of the metal 4 Loosen the Top wheel locking nut nectors on the end of the Y Axis on the carriage This dis engages belt and pull it toward the center of the top spring wheel so the car the carriage until it pops free riage can be removed from the Make sure that the tensioner as machine sembly is not tangled in the belt Remove the other end of the belt from the carriage E 2 Unclip the belt T connectors from the carriage Loosen the nut Removing the Y axis belt clips Top wheel Lock 5 Remove the carriage from the 6 While pushing down pull the machine by pushing down on the bottom of the carriage assembly belt attachment fingers toward the front of the machine Press down here Carriage assembly removal 64 FOLI NE Chapter 5 Repair and Maintenance x 7 Pull the carriage slowly toward the 8 Carefully pull the flex cable from front of the machine being sure not the socket on the carriage to damage the flex cable Flex Cable M e el 9 9 Flex Cable Plugged in Flex Cable Unplugged Note If you are replacing the Flex cable move on to the next section Removing the flex cable Step 3 Install the new Carriage
2. Move cover to the right and rotate to the front when it reaches the keypad control knobs Fig 5 4 Removing the right side cover 60 Chapter 5 Repair and Maintenance Removing the Bottom Cover for Internal Access WARNING e The 350HF system cutter is very heavy and could cause an injury if it falls Make sure that another person assists with moving the cutter e When the bottom cover of the 350HF is removed and the power is on there is an electric shock hazard These diagnostic procedures should only be per formed by qualified technical personnel or individuals that are aware of safe practices with 110 VAC and 220 VAC devices Do not lift the 350 by its top dust cover or the tray assembly Use the bottom surfaces of the end plates for lifting and moving the plot ter Tools Required e Phillips head screw driver e Two people capable of lifting 50 pounds each Grounding strap optional Perform the Following Disassembly Turn the power off and disconnect the computer data and power cables Move the carriage assembly to the right side of the cutter Remove the right side cover See Removing the covers earlier in this chapter Use your assistant to help you flip the 350HF cutter over onto it s top dust cover Use the right side cover to place under the tray so it doesn t fall over while it s on it s top See figure 5 5
3. 1 4 10 60 PATE BOBBIN ASGY CARRIAGE 350HF 1 5 1091 BRACKET PIN CARRIAGE SHE 1 6 1049 CARRIAGE SHE 1 7 1943 JAWONNWGE3OF 1 12 8 1044 CARRIAGE 1 9 105 SHAFT 25 DA250L 1 1 1766 SPRING EXT 37500 101G 0b 1 i 157 ENG PT 18800106 OD 1 2 1768 OE 15 1083 AER 25510 3800 OG 1 4 1954 XREW 632 DOIG PSM 2 1 oa BUSHNGBALPRG2S 2 16 19899 500 615 01 7 2 v i174 SFT 18 00 801G 2 i18 1943 om VRE 18 00 3316 1 19 1059 CARRIAGE SES 3 gt iwi maane 2 iD oe s 8 0 MSR 500 1450 00T PTE 1 po 107278 5 1 32 1066 SSREW4632 312LG PHP SEM 2 33 10732 SCREW 632 HEAD SOET 2 3 1002 SHR 6 MAT STEEL 3 _ 6 aoa NUT 6 32 HEX NYLOCK 3 37 10093 FAN CARRIAGE 300HF 1 8 1605 GREASE THERMALLY CONDUCTIVE 0 9 1047 TE UHM WD 2 0 1007 SCREW 632 312LG P BLK 2 1064 WARNING EXCLAMATION 1 a 10720 J J NRPiINX3INBAK 3 31 1067 SREWs440 375PHP SEMS 4 WINN Q rN N 99 Shaft Assem
4. 8 SAT GY ge 9 Warnings And Cautions aeneo ce ees rue cecus e eae 9 Basic Safety Guidelines Coen ege RE eaters 9 Product OVerviQW 2 aw EVER EUR a PRU CUNEERENRERE SUN 10 Specifications Me RE Em 11 How The 350HF System Works eoe e traen A ees 11 Table Movement e 12 Blade Movement ici eres e eicere ea So o Ewan 13 Limit Of Liability Statement 14 Ioline Warranty Policy a aa 14 Serial Number Identification 15 15 Chapter 2 Nomenclature U Q 16 Chapter Setup amp Operation 23 Keypad Controls 24 S CREEK SEO usis aus a gagu sha Saa sss 24 ORIGIN i Tu u RAYS ca suena eue ayay yuna 25 C tting SPEC rns En 25 E 25 Stop or EL 25 PoWer zb P Et 25
5. c 26 Repeat SI EE 26 Software Installation erosion vus s vua saxa vada v x sasuwwwawawawawawawawawsawawawawawassawwwswwa 27 Installing the 301 and Control Center Software 27 Windows 95 98 ME installation 28 Windows NT 2000 XP Installation 44 28 Installing the Hardlock Key 29 Control Center SoftWare 30 SANE OpEIOrIS etic 2 ni upa Tauqa suyusqa 30 Measurem nt U ifS y eie e Pen ecco ede ee er 31 eee 31 Up Down DelayS etes eee T eee rte e Deb 31 PIP GE Pin 31 Send Settings to the 350HF rx eoe Eo ce e qe ec duo ete 31 c TE 32 Panel Size MENT III I I IIS 32 v C yusa 32 MEER 32 Menu Bar Items U U Q Q Q 33 x ce RE 33 Send
6. IM 90 Y axis Transmission Bill 4 4 4 4 4 1 91 Table ASSemblV s ics ON a ia NOR 92 Table Assembly Bill 5 1 2 2 1 1 449 2 2 1 2 4 nennen nnne nennen nnne nnn nnn 93 Tray Belt Idler Assy Right Side eere eere eere 94 Tray Belt Idler Assembly Right side Bill of Materials 11 95 Tray Belt Idler Assy Left Side 96 Tray Belt Idler Assembly Left Side Bill of Materials 97 Carriage Assembly 98 Carriage Assembly Bill of Materials 1 4 1 4 4 1 99 Shaft Assembly ul n 100 Shaft Assembly Bill of Materials l U U 101 35S0HF Chassis Drawing 26 3 siae cn pa enu pasaqa dawa 102 System 350HF Chassis Assembly Bill of Materials 1 41 20 44 44441 103 System 350HF Wrapping Procedure 4 8 4 104 System 350HF Wrapping Procedure Bill of Materials
7. at v CORPORATION 106 System 350 Boxing Procedure Bill of Materials Drawing Number Component Part Number Component Description Quantity Used 1 4106081 JWRAPED300 1 2 1077 LABEL SHIPPING BOX 30 2 3 1003 JPACKNGUST 300 0 0 1 4 104 JKI ACCSSOR 30 1 5 10779 BOX SHIPPING 30 1 6 10705 BOX LABEL UNPACKING 300 SYSTEM 2 7 107076 SHEET ADHESIVE 18 3X305 1 8 107086 MATERIAL BACKING 18X30 1 SIDED 2 9 10 708 MATERIAL BACKING 18X30 2 SIDED 2 1028 PYRA I5INX9IN 04 10 177 8008 QUICK START 200 300 1 1 AININ 107 Service Bulletins Installation Error 301 Software This bulletin pertains to versions 9 17 or higher of the Ioline 301 Software that do not install successfully Error Message could not install to C windows c windows system Error Message a required file MSVBVM50 dll was not found 1 sure that any virus checking program that might prevent writing to the Windows system area is disabled 2 Close all Windows application programs 3 Using Windows Explorer make sure that Windows is installed the standard directory C windows system If not note the Windows path for use in step 7 4 Ifyou have not already done so copy the attached programs WSUP EXE and WSUPE EXE to
8. 70 TINIE Chapter 5 Repair and Maintenance Y Axis Motor Replacement m Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures Shut off the plotter and remove the power and computer data cable Remove the right 3 screws end cover See Removing the End Covers Disconnect the motor power and motor encoder wires from the base of the mo tor With a 9 64 HEX wrench loosen the two HEX setscrews on the motor gear pulley With a 1 8 HEX wrench remove the three black HEX screws at the base of the gear pulley Carefully slide the gear pulley off the motor shaft and remove the motor from the transmission housing Sometimes the pulley can be hard to remove you may need to pry the pulley off the motor shaft Follow the procedures in reverse order to remount the new motor then adjust the belt tension See Replacing the Y axis belt If problems arise contact Ioline Tech Support Gear Pulley Setscrews Motor Mounting screws Fig 5 8 Motor mounting screws and gear setscrews 71 gt Chapter 5 Repair and Maintenance Y Axis belt replacement 1 Shut off the cutter and remove the power and computer data cables Remove the right 3 screws and left 2 screws end covers See Removing the End Covers earlier in this chapter Remove the blade holder from the car riage Mark the screw on the Y axis belt tensioner with White Out to
9. CORPORATION Chapter 5 Repair and Maintenance Chapter 5 Repair and Maintenance Repair and Maintenance This section contains instructions for replacing failed assemblies and maintaining the 350HF system cutter The testing procedures for determining if an assembly is causing difficulties are located in Chapter 4 The following subsystems and procedures are explained and illustrated Cleaning and Regular Maintenance General Disassembly Procedures Y Axis Subsystem X Axis Subsystem Electrical Subsystem Electronic Subsystem List Of Recommended Tools And Equipment of the tools and equipment that are needed to perform the repair and adjustment procedures are listed below pe c4 ON Uh P me DO LD Number 2 Phillips magnetic head screwdriver Precision Pull Scale 1 kg x 20 g 36 oz x 1 2 oz 9 64 5 64 5 32 supplied 1 16 and 1 8 Hex Wrenches Socket Wrench Driver 9 Socket Wrench Extension 3 8 Socket or Nut Driver 11 32 Socket 11 32 1 2 and 9 16 Open End Wrenches Exacto Blade Double back foam tape 3M Needle nose pliers Volt Ohm Meter Static Grounding Strap supplied on request Power Supply Test Fixture available from Ioline loline Serial Port Test Fixture available from Ioline Plastic Cable Ties 57 v Cleaning And Regular Maintenance Cleaning the Traverse Extrusion and Carriage
10. EE 36 yawa Tasa ayga a Xv 37 Contents u ei assai 37 eere ede TE Poe oe Reich eee 37 Chapter 4 Troubleshooting and Testing 38 Basic Operational Difficulties 39 Common Problems 22 X X 39 Error 40 Software Errors ieia 40 L E D G0des an v gre y oe Ae 41 No Power When The 350HF System is Turned On 42 The 350HF Won t Respond to the Computer 2 0 1 42 Communication Problem s 42 Serial Communication Test cain heeded IER 43 Testing the 350HF Plotter Port 43 Testing the Computer Port 25 2 2 cineris oci rri cunda e 43 Cutting Quality Problems 44 Mechanical and Electronic D
11. Cutter Size C Maximum Copies Set Copy Count s Margins Horz Margin Between went Margin Copies Material pusa Horz 47 5 44 45 29 5 C 19x24 18x35 Step 10 Step 16 Step 9 Show colors Show FIRST color only color Ioline 301 Design Setup Window 111
12. This is the first edition ofthe 350HF System Service Manual Subsequent updates or revisions will be announced on this page Copyright Notice Copyright c 2003 Ioline Corporation Rights Reserved Printed in the United States of America P N 108248 REV 0 June 2003 Trademarks Ioline System 350HF and 301 Software are trademarks of the Ioline Corporation registered and unregistered trademarks mentioned in this publication are the sole property of their respective owners Your Comments Are Requested This manual is provided for informational purposes only Ioline has made every effort to make the system 350HF easy to operate maintain and repair The contents are subject to change without notice and the Ioline Corporation assumes no responsibility for any errors that may be contained herein No part of this manual may be copied disseminated or distributed without the express written consent ofthe Ioline Corporation Ioline Corporation values your comments on our equipment and documentation Please send your corrections or suggestions to Ioline Corporation 14140 NE 200th St Woodinville WA 98072 USA ATTENTION CUSTOMER SERVICE MANAGER Or contact us by phone Phone 425 398 8282 FAX 425 398 8383 Table of Contents Chapter 1 Introduction and Overview 7 How To Use This Manual
13. Calibrate Test Help Calibrate Plotter Measurement Units Acceleration English Metric 2 Delays T ms ww Figure 3 19 Options Menu Calibrate Plotter Provides methods to calibrate the cutter for maximum accuracy The 350HF System is calibrated at the factory and should not need dimensional calibration If you feel the cutter is not dimensionally accurate contact Ioline Tech Support at 425 398 8282 Test loline 350HF Control Center File Setup Display Options Calibrate Test Help Measurement Units ida Acceleration Computer Port Test English O Metric Plotter Port Test Figure 3 20 Options Menu Serial Test Tests the serial connection between the plotter and the computer See Chapter 4 Communications Problems for further information Computer Port Test Tests the serial port on the computer with a special tool available from Ioline See Chapter 4 Communications Problems for further information Plotter Port Test Tests the serial port on the plotter with the Diagnostic Module available from Ioline See Chapter 4 Communications Problems for further information 36 OL INE Chapter 3 Setup amp Operation ae Help loline 350HF Control Center Figure 3 21 Help Menu Contents Lists the contents of the help screen About Provides revision information about the Ioline Control Center software 37
14. 1 Plug the Flex cable into the socket on the new carriage Thread the cable through the plastic strap being sure to fully plug the cable in Be sure the colored side Black or Blue is facing UP when it s connected A Z 9 N 271 65 FOLI NE Chapter 5 Repair and Maintenance x 2 Mount the new carriage by aligning the upper wheel with the upper rail push down on the belt attachment fingers then slip the lower wheels onto the bottom rail and let the carriage rest Rotate the bottom while pushing 4 Align the tensioner assembly with the indentations on the left end plate 3 Hook the metal T connectors into the Fingers on the front of the carriage body Y axis belt T connectors Re attach the Y axis belt clips Indentations in the left plate 66 Em WINE Chapter 5 Repair and Maintenance E AE EN 5 Move carriage to the far right closest to the keypad 6 Make sure all three points of the 7 Move the carriage assembly back belt tensioner are in the indenta and forth by hand to make sure tions correctly as you tighten the 9 there is free movement The car 64 hex screw on the belt riage should move back and forth tensioner Tighten the screw until very smoothly and the belt should you reach the White Out mark have a moderate amount of ten on the sc
15. and forth by hand to make sure tions correctly as you tighten the 9 there is free movement The car 64 hex screw on the belt riage should move back and forth tensioner Tighten the screw until very smoothly and the belt should you reach the White Out mark have a moderate amount of ten on the screw sion If the belt is still loose turn the screw clockwise 1 4 turn 9 Slide the carriage back and forth by hand If you feel slipping the belt is too loose If you hear Clicking the belt is too tight 10 Plug the power cord into the machine and perform test cuts If problems arrise contact Ioline Customer Service 74 FOL INE Chapter 5 Repair and Maintenance v X Axis Subsystem X Axis Tray gear X Axis servo motor Gear Setscrews X Axis belt Fig 5 11 X Axis motor gears and belt X Axis Motor Replacement Shut off the cutter and remove the power and computer data cable Remove the right 3 screws end cover See Removing the End Covers Perform the procedures in Removing the Bottom Cover for Internal Access Discharge any static electricity that has accumulated and remove all of the plugs on the logic board Use the nterconnect Diagram in the Appendix section to find all of the connections ad dum 75 Chapter 5 Repair and Maintenance 6 Disconnect the motor power 7 Remove the motor pulley and belt cables Red and black from the Loosen and remove the three base of t
16. 1 16 105 System 350HF Boxing procedure 106 System 350HF Boxing Procedure Bill of Materials 111 1 107 Service Bulletins ERR R 108 Installation Error 301 Software ei Fon a Cx lw Fo aa 108 Creating Barudin Files 301 Software 109 Run Time Error Codes 301 Software 7 nnns 109 Stitches Overlap to Wrong Side 301 Software 109 Flow te KISS CUITT rd vrbi Ree qaaa ida ille wa 110 CORPORATION Chapter 1 Introduction and Overview Chapter I Introduction and Overview Aw Chapter One provides an overview of the Service Manual and important background information about the 350HF System Cutter The following information is covered here How to Use This Manual Safety Product Overview Limit of Liability Statement Ioline Warranty Policy Serial Number Identification Glossary How To Use This Manual This Service Manual explains most aspects of the Ioline 350HF System Cutter includ ing product specifications installation directions and testing and repair procedures Chapter 1 ofthe manual provides introduct
17. 124 Ibs 56 Kgs Environmental Range Temperature 0 35 C 32 95 F Relative Humidity 30 85 Non Condensing Hardware Interface Standard RS 232C Serial interface 9600 Baud rate No parity 8 Data bits 1 stop bit Hardware or Software XON XOFF Handshaking DB 25S connector requires DB 25P mating connector Parallel communication IEEE 1284 Note Some units may not have a Command Languages DM PL HP GL HP 7475 amp HP 7596 How The 350HF System Works The 350HF System combines media and Blade motion to create vector cuts Vector files are sent to the cutter via a serial connection with a computer or file server When a file is sent to the cutter the electronic logic system translates the vectors into instruc tions for the X Axis material motion and Y Axis blade motion motors 11 FOL Chapter 1 Introduction and Overview M9 7 Table Movement Tray motion is accomplished by mounting the material to be cut on an adhesive sheet that is mounted to a removable tray The tray is then fastened to a fixed table on the machine The X Axis transmission rotates a shaft which in turn rotates a gear assembly Timing belts on the right and left underside of the fixed table wraps around the gear assembly which in turn moves the fixed table in and out Fig 1 2 Table X Axis Motion 12 FOL Chapter 1 Introduction and Overview Blade Movement The Y Axis transmission powers a timing belt that transp
18. A C CABLE FLEX CABLE VIEW B B POSITION ENDS OF PLASTIC STRIP BETWEEN 2 HOLES ON ENDPLATE LEG TOPS DO NOT COVER HOLES E SECURE SET SCREWS W LOCTITE 222 3 gt CLEAN SCREWS WITH ALCOHOL TORQUE TO 32 IN OZ AND SECURE WITH LOCTITE 290 AFTER ASSEMBLY CUT TO 9 1 AND SECURE TO ENDPLATE WITH LOCTITE 401 5 gt CUT TO 8 5 AND SECURE TO ENDPLATE WITH LOCTITE 401 6 gt SECURE WITH 20 AS REQUIRED 7 gt PLACE RUBBER STRIP BETWEEN PUNCH MARKS AS SHOWN 8 gt TIGHTEN NUT SO THE APROXIMATELY 187 OF STUD EXTENDS BEYOND NUT TABLE MUST SLIDE SMOOTHLY SEE DETAIL E 21 2X lt 9 qud RIBBON CABLE 6 IN PLACE FOR STRAIN RELIEF 10 POWER SUPPLY MUST BE ORIENTED AS SHOWN M x N fo 7 102 System 350HF Chassis Assembly Bill of Materials Po 3 107617 ASSY Y BELT 350 23 10338 COMPRESSION 2400D 032 1 29 106714 COVER DUSLSC98 30 C O 1 832 JA 106839 7 STRIP TEFLON 2225 500 04 5 WHEEL CARRIAGE SC98 107663 TABLE ASSY 350HF CARRIAGE ASSY 350HF 69 410749 CABLE ASSY POWER SUPPLY 48V 72 10000 WSHR 8 LOCK EXT oza 10067 SCREW 8 32 375 LG PHP 1 4 PAD PEN CAP 1 4 DIA 11 X 10306 7 CONNCABLECLP 18DA 4 15 3 20 22 104590 SCREW amp 8 50lG ST FHP 7 O 27 1062
19. Regulator Y Axis Motor Fan Encoder Connectors X Axis Power E Supply ncoder Connection Servo Keypad amp Motor Serial Connection Connection Carriage TIEIIIIITIIISIRRSRESSN p BJ Ribbon Cable Connection Program mable ROM Fig 2 7 Logic Board Removable Tray Assembly Table Assembly Non Removable Fig 2 8 Tray amp Table Assembly 20 Chapter 2 Nomenclature v Top Spring Main Voice coil Wheel Voice coil Wires Top Wheel Lock See Chapter 4 Troubleshooting 1 wm Cooling Fan Blade holder thumb screw Blade Holder See detailed drawing on Pg 22 Fig 2 9 Carriage Assembly With Blade installed Top Traverse Wheel Spring Loaded Flex Cable Socket Strain Relief Bottom traverse Bottom traverse Wheel Wheel Fig 2 10 Carriage Assembly Rear View 21 Chapter 2 Nomenclature Blade removal pin Push to remove blade Fig 2 11 Blade Holder Assy 1 With foot 2 With foot removed 3 Removing blade Foot Blade Right side cover Power switch Power cord Serial cable receptacle plug in RS 232 Commonly called the COM port Fig 2 12 Rear Panel Assembly 22 CORPORATION Chapter 3 Setup amp Operation 23 FOLI NE Chapter 3 Setup amp Operation BE This section contains guidelines
20. Verify that the communications cable is correctly connected to the plotter and to the proper communications port on the computer Check to see the computers COM port that is being used is configured to match the 350 serial port settings Cycle the power off and on again to reset the communication port the 350HF system e Make certain that the file and the 350HF are set to the same plotter language e Ifthe connection is good and the port assignments appear to be correct proceed to the next section Communication Problems Many plotting problems are resolved by testing and adjusting the communications between the plotter and the computer There are three diagnostic tests that can be run from the 350HF Control Center These tests are designed to help determine if there are communications problems and isolate where the difficulty is occurring The last two tests require a diagnostic module available from an Ioline dealer con nected to the serial port on the computer or the 350HF If the following tests do not resolve the problem and the computer and software are working properly proceed to the Mechanical Electrical Diagnostic Process later in this chapter 42 lt Chapter 4 Troubleshooting and Testing v Serial Communication Test Run this test from the 350HF Control Center The diagnostic module will NOT be needed to run this test 8 9 Connect the serial port the 350 and the co
21. Wheels As dust and debris accumulate on the traverse extrusion it will have to be wiped off with an isopropyl pharmacy alcohol dampened lint free cloth With a clean cloth dampened with Isopropyl alcohol wipe the traverse extrusion where the carriage wheels ride on the rail Move the carriage side to side while wip ing the traverse so as to clean the entire surface See chapter 2 Nomenclature for the location of the traverse Figure 5 1 Cleaning the Traverse Extrusion 58 OLINE Chapter 5 Repair and Maintenance General Disassembly Procedures The following procedures describe the basic disassembly of the 350HF system cutter to gain access to the keypad power and drive components Please pay close atten tion to the Warning and Caution notes Removing the End Covers 1 Turn off the 350HF and unplug the computer data and power cables 2 Remove the two phillips head screws and the single phillips head screw on the bottom of the cover then remove the right cover To access the rear screw you will have to move the tray forward See figure 5 2 below 3 Remove the two phillips head screws and remove the left cover See figure 5 3 on the next page Rear cover screw Right side Front cover screw Right side Fig 5 2 Right side cover screws Black Phillips head 59 FOL INE Chapter 5 Repair and Maintenance v Front cover screw Rear cover left side screw left side
22. a dis kette Use these diskettes for steps 5 and 6 5 Place the disk with WSUP in drive A Click on the Windows Start button then click on Run Enter the following path into the Open field A WSUP Click the Unzip button 6 Place the disk with WSUPE in drive A Click on the Windows Start button then click on Enter the following path into the Open field A WSUPE 7 If Windows was found in a nonstandard location enter that location in the box when prompted Unzip to Folder If Windows is in the standard location leave the entry I Unzip to Folder as is 8 Clickthe Unzip button 9 Reboot system 10 Click on the 301 software icon If any error messages are displayed write them down and call Ioline Technical Support 108 tS Creating Barudin Files 301 Software Barudin files can be created in several different formats 1 Theloline Bridge 301 software reads Barudin DAT files on DOS diskettes 2 Ifa customer can only create Barudin FMC diskettes which are a format disk the customer must convert these by means of a conversion utility such as the one available from Sydex 541 683 6033 It is called the Barudin Only version of 22 disks and costs 50 00 It runs on DOS not Windows and will read an FMC disk and create DAT files on a DOS disk 3 Ifacustomer can only create Barudin FDR diskettes there is no conversion path The customer must replace his software with s
23. cable PER Flex Cable from the machine Socket v 68 Chapter 5 Repair and Maintenance Removing the Flex Cable Cont 5 Install the new ribbon cable by following the instructions in reverse order 6 If problems arise contact Ioline Customer Service Y Axis Transmission Y Axis Transmission Replacement Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures Step 1 Removing the covers 1 Shut off the plotter and remove the power and computer data cables 2 Remove the Right amp left end covers See Removing the End Covers earlier in this chapter 3 Remove the Carriage assembly See Removing the carriage earlier in this chapter Step 2 Removing the transmission 1 Pullthe Y Axis belt through the holes in the right end plate The belt may have to be threaded through the pulleys in the Y Axis transmission 69 FOL INE Chapter 5 Repair and Maintenance v 5 Disconnect the motor power cables Yellow and Black and the encoder plug in from the base of the motor Motor power wires Motor encoder plug 6 Loosen and remove the four 11 32 nuts that hold the Y Axis transmission onto the machine Transmission mounting nuts Top 7 Remove the transmission assembly from the machine 8 Install the new transmission by following the instructions in reverse order If problems arise contact Ioline Tech Support
24. damage to the Logic Board and may cause the plotter to malfunction Make sure the 350HF cutter is powered on and the computer data cable is plugged in Press Set Origin button on the keypad of the cutter Start the Ioline Control Center See Chapter 3 Setup amp Operation for help with the Ioline Control Center When the Control Center window is open click on the Options drop down menu and click Install New Firmware Version When the Install new firmware window opens click on the Install button A dialog box will open asking for the location of the BIN file This file is avail able through the Ioline webs ite at www ioline com or through Ioline Customer Service Locate the file and click OK The LED on the keypad of the cutter will blink Red as the new firmware installs After installation is complete the Control Center will close automatically and the 350HF cutter should be turned off and reset back to factory defaults before sending any files to it See Reseting the factory defaults on Pg 85 If a problem should arise and the cutter won t power up after installation of the new firmware contact Ioline Customer Service for instructions 86 v CORPORATION Chapter 6 Drawings and Bulletins Belt Tensioner Axis 106708 v CORPORATION SEE DETAIL A REF DETAIL A 88 Belt Tensioner Bill of materials Drawing Nu
25. diagnostic process Reference Information for the Power Supply Test Fixture The information below describes the resistive loads imposed on the power supply when the Ioline Power Supply Test Fixture is used While not as effective a 1kO 1 2W resistor between 24V green and ground black or brown will also work for testing 1 K 9 1 2 watt use 2 X 2 1 4 watt resistors in parallel for 24 ma load resistors should be within a 20 tolerance 1k 2k 24V 24V 1 4W HN 50 lt Chapter 4 Troubleshooting and Testing Testing the Logic Board Use this procedure if The procedures in Testing the Power Supplies did not resolve the difficulty The carriage was difficult to move during external inspection Tools Required Phillips head screw driver Multimeter capable of reading resistance in Ohms Q Soldering apparatus and grounding strap both optional Testing the FETs Transistors l 2 Turn the power off Discharge any static electricity as described above Find the motor power transistors FETs on the logic board They are located near the power input plugs J3 and J7 and are labeled 1 08 and 010 11 If any of FETs have melted smell acrid or burnt or have discolored the logic board they should be replaced Using a multimeter test the resistance between the source S and drain D leads and between the gate G and drain D leads on each of the transistors I
26. for basic operation of the 350HF System Cutter The following primary topics are explained and illustrated 350HF Keypad Controls 301 Software Screen Options 301 Software Menu Items Control Center Screen Options Control Center Menu Items Keypad Controls The keypad on the 350HF provides control of the motion systems on the cutter as well as access to speed and force control Blade depth is tested by using the Test Cut button and repeatability is performed by pressing the repeat button Communication can also be interrupted and restored and the initial plotting point can be set from the keypad M Origin V l Test Cut Repeat Start Stop Fig 3 1 The 350HF Keypad Arrow Keys The arrow keys control paper vertical arrows X and blade carriage horizontal arrows Y limits The plotter must be in stop mode red LED to use the keypad arrow keys The blade and media speeds become greater the longer the key is de pressed The blade carriage has a safety feature that will not allow it to collide with the end plates The tray will not allow forward motion outside of the frame during cutting operations Diagonal motion is possible by pressing a vertical and horizontal arrow key simultaneously 24 lt Chapter 3 Setup amp Operation v Set Origin You have to set an origin point before sending a cut file to the 350HF When the Set Origin key is pressed the plotter logic will use the cur
27. has been determined that simpler solutions see above will not resolve the problem It is recommended that the sequence represented in the fol lowing diagram be followed when troubleshooting the 350HF System cutter Make sure to record the results of any diagnostic examination on the Diagnostic Record at the end of the chapter Computer Computer LED Codes Communication Software Pg 41 46 Software Resolution ipo Problems Resolution Begin Recording Diagnostic Information Pg 54 Examine The External Components Pg 47 Logic Problem Test Chapter 4 Communication Test Pg 42 Power On Test Power On Test Power On Test Disassemble Check Cabling and Connections Pg 48 Examine Power Supply Pg 49 Examine Logic Board Pg 51 Examine Motors Pg 52 Contact Ioline Customer Support If required Pg 54 Figure 4 1 Mechanical Electrical and Electronic Diagnostic Flow Chart 45 lt Chapter 4 Troubleshooting and Testing v Expanded LED Codes LED Sequence Probable Cause Solution Dark or erratic flashing LED 3 Second pause then repeat 3 Second pause then repeat Less than 2 second pause then repeat Red amp Green 350HF System not plugged in power supply due to Incorrect power supply or Defective power supply Defective transistor s on the logic board Short or other problem wit
28. mark the position of the screw before you loosen it Loosen the allen screw on the belt tensioner until the the bracket is flat against the end plate Do not remove the Screw Ld 9 64 Hex Pull the Y Axis belt through the holes in the left end plate The belt will have to be threaded through the tensioner assembly Once the belt is removed the tensioner assembly will have to be set aside because it is not attached to the end plate 72 Grasp one of the metal nectors on the end of the Y Axis belt and pull it toward the center of the carriage until it pops free Make sure that the tensioner as sembly is not tangled in the belt Remove the other end of the belt from the carriage E Unclip the belt T connectors from the carriage FOL INE Chapter 5 Repair and Maintenance v C 4 Install the new belt through the 5 Alignthetensioner assembly with belt tensioner and the Y axis the indentations on the left end transmission Hook the metal T plate connectors into the Fingers on the front of the carriage body 73 FOLINE Chapter 5 Repair and Maintenance z 7 Make sure all three points of the 8 Move the carriage assembly back belt tensioner are in the indenta
29. panel This will avoid the possibility of electrical shock Before beginning any subsystem testing or replacement procedure make sure that the 350HF System is on a flat stable clean and dry surface e Keep fingers hair and clothing well clear of the 350HF System whenever moving parts are being tested When working on electronic components use a grounding wrist strap to prevent electrostatic damage If a wrist strap is not available Ioline can provide one FOL Chapter 1 Introduction Overview om Product Overview The Ioline 350HF System Cutter can handle many different plotting and cutting operations up to 30 inches wide and 18 inches long Three industry standard plotter languages HPGL 7475 HPGL 7596 and DMPL are supported It is most com monly used in conjunction with the Ioline 301 software for cutting applique patterns and producing embroidery stitch files for those appliques to be output to the most common embroidery machines The 350HF System also comes with Control Center software that allows adjustment of a variety of cutter settings from the computer Figure 1 1 Ioline 350HF System Cutter 10 gS Chapter I Introduction and Overview Specifications 18 x 30 463m x 768m Ry m Markers Pens Pencils to 22 2mm 875 Minimum size 30 7 6mm 90 264 VAC 47 66 Hz 150 Watts Overall Physical Dimensions Height 12 30m Width 24 61m Depth 45 1 14m Shipping Weight
30. point so it makes the corners square instead of rounded Blade Steering Arc The blade steering arc is simply the rotational angle of the blade around a corner If the blade is cutting a box each corner is a 90 degree angle In order for the angle to be cut right by an angled blade the machine must perform a rotation around the 90 degree angle for it to look good Typically the Blade Steering Arc is 30 degrees for a 45 de gree blade and 15 degrees for a 60 or 30 degree blade These are good standards for cutting out most materials 32 LI NE Chapter 3 Setup amp Operation z Menu Bar Items The menu items along the top of the screen allow adjustment of a variety of settings for computer control of the Ioline plotter File management plotter setup and serial port testing can all be accessed from the menu bar File loline 350HF Control Center Setup Display Options Calibrate Test Help Send Cut Plot File Acceleration Settings File a s Save Settings Exit Delays Fig 3 15 File Menu Send Cut Plot File Use this option to send plot files PLT or PLX format to the 350HF Open Settings File Opens custom settings for the 350HF that have been stored with the Save Settings As option below When the 350HF is shut off these settings will be lost The factory default settings will be in effect the next time the plotter is powered up Save Settings As Allows custom s
31. 47 WSHR 8 32 1901D 4160D 080THK 4 38 1065300 WSHR 1951 D 245O0D 2 TYRAP 1 IN X 3 IN BLACK 48 J 10270 SS SETSCREW 10 32 75LG STEEL 5 49 1070422 STRIP FILLER RUBBER 83 1 10009 8 32 HEX NYLOCK 1 1 9 70 106550 BELT 080 X 1 4 X 100T 24 41 2 68 XJ 10700606 X PLATE POWERSUPPLY 3Xb 2 A 66 s 7 a E el 9 ph N Jo o 33 34 35 103 System 350HF Wrapping Procedure m 107621 v Wrapped Level CORPORATION 2 NOTES 1 CUSHION CARRIAGE AT LEFT END OF PLOTTER WITH FOAM BLOCK ITEM 11 NOT SHOWN AND SECURE TO END OF PLOTTER WITH TYRAPS ITEM 10 NOT SHOWN SUPPORT CARRIAGE JAW WITH FOAM BLOCK ITEM 11 NOT SHOWN 104 System 350HF Wrapping Procedure Bill of Materials ncmpc 107622 1 2 410619 covERRIGHTEND sCOS o 1 3 4068088 COVERLEFTENDSCO8 r 41 14 414096 J STANDOFF Z amp 32 5251G C 2 5 y 10475 STANDOFZe32 1751G 1 2 6 100 1 WSHRZ8 32 1901D 416 OD 080THK 8a 8 J 10658 LABEL FRONT scos C C 1 9 X 41101581 8 32 375 4 X TYRAP 28 CABLETIE NAT NYLON 105 System 350HF Boxing procedure 107620 FGI Level 9 2 G m z lt mi v m
32. 8 Y Axis Transmission Replacement nenne nenne nnn nnn 69 Y Axis Motor Replacement 71 X Axis SUDSVSLOI 75 X Axis Motor Replacement ce niea 75 Table Assembly Replacement 00 00 nnn nnn nnn nnnm nana 77 Power S pplysz uq iy u Y HSEERNENNERTIESRRNKRG 80 Power Supply Replacement 1 4 1 1 nnn nn 80 Rear Panel Replacement 11 82 Electronic Sub Systems 84 Main Logic Board Replacement 84 Resetting the Factory Defaults 0 enne nnne nnn nnn nna 85 Keypad Replacement eorr oor ee rk ino cuia ona e 85 Installing new Firmware 86 Chapter 6 Drawings and Bulletins 87 Belt Tensioner Y AXIS zoe s cac cese 88 Belt Tensioner Bill of materials 1 44 1 r 89
33. BRACKT YTRANS SUMMIT97 1 3 10533 PULLEY 16TX 0800X1 4 1 3 107346 PULLEY SMM BORE 16T X 080 X 1 4 1 4 105934 JPPULEYX G0OTX OO0X1 4 21 5 10747 MOTOR SMM SHAFT SERVO 24V_ 1 6 1037 BEARING BALL 25ID 6250D 190 2 8 140 JPULEY 080X3 8X25T 01 9 1000 6 LOCK EXTSTAR 3 91 Table Assembly T 107663 v CORPORATION SEE DETAIL B SEE DETAIL B gt SEE DETAIL B Js 4 Hn DASH MARK 130 1 175 ONY d 665 79 DETAIL B REF G REF REF REF NOTES 1 gt ADHERE PROTECTIVE STRIP 6 TO TRAY 8 WITH LOCTITE 401 S x i i 27 CUT TO THE 18 25 MARK ON THE RULER N REF REF 3 gt ALIGN CORNERS OF ADHESIVE SHEET 5 TO THE CORNER MARKS ON THE TRAY 2 4 gt ALIGN RULER 1 ALONG THE WALL OF TRAY 2 POSITION RULER AS SHOWN IN DETAIL B USING DASH MARKS 5 gt THUMB NUT 7 IS TURNED ONTO THE THREADED STUD CRIMP THREAD WITH PLIERS SO THE THUMB NUT CAN NOT BE REMOVED NOTE THE THUMB NUT MUST BACK OUT FAR ENOUGH TO REMOVE AND INSTALL THE TRAY 1 175 6 gt CUT TO 32 50 em 3 7 gt CUT TO 23 05 1325 N 8 gt MAKE DIMPLE USING CENTER PUNCH TOOL pe DETALA SEE DETAIL B IF DASH MARKS ARE MISSING 1 REF Table Assembly Bill of Mater
34. CORPORATION Chapter 4 Troubleshooting and Testing 38 lt Chapter 4 Troubleshooting and Testing v This section contains guidelines and testing procedures for resolving most cutting difficulties Some of this information coincides with repair procedures located in Chapter 5 The following primary topics are explained and illustrated e Basic Operational Difficulties e Mechanical Electrical and Electronic Diagnostic Processes Contacting Ioline Customer Service Basic Operational Difficulties If the cutter isn t working correctly it is very important to determine which component is causing the problem Likely difficulties may involve the computer the power cord or serial cable the design software or the 350HF If the problem appears to be with the computer or design software consult the appropriate documentation or an Ioline dealer first Information in the following sections is organized to eliminate minor problems with easy solutions first If these remedies do not fix the problem more complex and invasive resolutions are provided If a solution cannot be found in this manual or by changing the software and computer setup fill out the Diagnostic Record at the end of this chapter and contact Ioline customer service Common Problems ue m The cut file doesn t start in the The Origin has not been set Press the Set Origin button correct place on the tray on the keypad with the knife positioned where the
35. Cul POr PIE EE 33 Open Settings File t u a a aa a aun ans E Pea EL e Ede E tears 33 Save Settings AS icc y Tia oaa 33 33 T 34 Port Setup eas 34 Por Ae EET 34 34 Ge ted Si ta aa Tana 34 ROM rie ene 34 Memory Buffel pirsara ensaiando an nor sae Eo Aeria ea E REP Era 34 Blade Holder Status ulus n a a a a 34 OPUONS 35 EIDEM 35 APGE u g e 35 Install New Firmware version 1 nnne nemen nnne nnn nnn 35 T Em 36 Calibrate Plotter Rm 36 36 Serial 36 Computer Test s i2 Ide iiec ed Cove e LED DOCERE X P A GR GO 36 Plotter Pore esta
36. E U Se Grey Ribbon Cable 6 Unplug the motor power wires from both power supplies Brown and Blue wires located on the side away from the logic board Motor Power Wires 82 FOL INE Chapter 5 Repair and Maintenance v 6 Pull the wires through the hole in the end plate The encoder wires may have to be moved out of the way 7 Disconnect the gray ribbon cable 8 Remove the two nuts holding the from keypad circuit board con rear panel assembly to the right end nector Cut the cable tie that plate Remove the rear panel assem holds the wire bundle to the bly from the machine ground wire 9 Follow the instructions in reverse order to install the new rear panel If problems arise contact oline Customer Service 83 FOL INE Chapter 5 Repair and Maintenance v Electronic Sub Systems Led L l ve Main Logic Board Replacement N Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures Shut off the plotter and remove the power and computer data cable Perform the procedures in Removing the Bottom Cover for Internal Access above 3 Mark all of the main logic board connectors with a felt tip pen before disconnect ing them This will make it easier to correctly install the connectors after insert ing the new logic board 4 Discharge any st
37. Follow the disassembly procedures in Chapter 5 General Disassembly Procedures then consult Testing the Logic Board and Testing the Motors later in this chapter Perform the following disassembly l Unplug the power cord from the wall outlet and the data cable from the computer 2 Remove the plastic end covers from the end plates following the procedures out lined in Chapter 5 47 lt Chapter 4 Troubleshooting and Testing v Internal Cabling and Connection Inspection WARNING The 350 cutter is very heavy and could cause an injury if it falls Make sure that another person assists with moving the cutter When the bottom cover of the 350 is removed and the power is on there is an electric shock hazard These diagnostic procedures should only be per formed by qualified technical personnel or individuals that are aware of safe practices with 110 VAC and 220 VAC devices Use this procedure if The procedures in External Inspection did not resolve the difficulty Tools Required Phillips head screw driver 5 32 allen wrench supplied Two people capable of lifting 50 pounds each Grounding strap optional Initial Internal Inspection 1 Fully disassemble the 350HF as described in Chapter 5 General Disassembly Procedures Many components in the 350HF are sensitive to static discharge Make sure that any static electricity is discharged before attempting any service procedures A groundi
38. P a s e Install New Firmware Version Delays Up ms Damin a IT Figure 3 18 Options Menu Filtering Displays the filtering dialog window Some files don t produce quality curves or line structure Enabling the filtering option helps to smooth out some of these lines HPGL Setting Allows the 350HF cutter to switch between HPGL 7475 Lower left origin and HPGL 7596 Center origin Install New Firmware version 1 Copy the file that was sent to you by Ioline Tech Support or downloaded off the Ioline web site to the hard drive of the computer that is connected to the 350HF System Cutter 2 Click on Install New Firmware Version 3 Click on Begin Version Install 4 The next window shows the file structure on your computer Find the file that was sent to you bin file Click on the file and click on 5 The plotter will make a beep sound and the light will turn off The new firmware will now start to load into the plotter When it s done close the Ioline Control Center and turn the plotter off 6 Reset the machine by turning it back on while pressing and holding the UP arrow key on the keypad of the 350HF System 7 Recalibrate the machine using the values on the right side endplate of the machine See the 350HF User guide for the Calibration procedure 35 FOLI NE Chapter 3 Setup amp Operation Md Calibration gt loline 350HF Control Center File Setup Display Options
39. Remove the phillips screws along the bottom cover s edge See figure 5 6 6 While removing the bottom cover take care in unplugging the fan wire from the logic board CA 61 FOL INE Chapter 5 Repair and Maintenance v Bottom Cover Right side cover under the tray Fig 5 5 Turn 350HF over and place right side cover under tray Bottom cover screws 7 total Fig 5 6 Bottom cover screws 62 Chapter 5 Repair and Maintenance Y Axis Subsystem Y axis Drive Belt Carriage Assembly Y axis belt tensioner Y axis transmission Under Left Cover Under Right cover CARRIAGE REPLACEMENT Step 1 Removing the Covers 1 Shut off the cutter and remove the power and computer data cables 2 Remove the right 3 screws and left 2 screws end covers See Removing the End Covers earlier in this chapter Step 2 Removing the Carriage 1 Remove the blade holder from the car riage Mark the screw on the Y axis belt tensioner with White Out to mark the position of the screw before you loosen it Loosen the allen screw on the belt tensioner until the the bracket is flat against the end plate Do not remove the Screw 2 Remove the cover of the carriage by pulling out on both sides of the cover SS Pull here Both sides of cover Y Axis Belt Tensioner Removing the cover 63 FOLI NE Chapter 5 Repair and Maintenance
40. Replace defective transistor or entire logic board Replace defective motor Replace the defective power supply Remake the plot file or plot a file from the loline Control Center to verify the cutter is working properly go Chapter 4 Troubleshooting and Testing External Inspection Use these procedures if The 350HF did not initialize dark LED fan not running carriage did not move or made small jerking movements at power on after it was unpacked from the box and setup following the procedure outlined in the 350HF User 5 Guide The 350HF has been working but did not initialize after being reset by turning the power off then on Jam messages occur without media or other objects obstructing normal operation The carriage is making loud or unusual sounds Required Tools Multimeter capable of reading AC voltage Phillips head screw driver Allen wrenches 1 16 and 5 64 Nut driver or socket wrench with extension 11 32 Inspecting the Outside of the Unit 1 Inspect the unit for damage or obvious signs of mechanical malfunction Measure the voltage at the wall outlet to verify that it is between 90 and 264 VAC as Turn the plotter off stated in the begining Clear all media paths and ensure that nothing is obstructing the movement of the tray Move the carriage from side to side by hand If the carriage resists easy move ment then a short is probably present on the logic board or in the motor
41. ade in the starting position you can press the repeat button The same file will then cut out on the new piece of material without having to re send the cut file from the computer Note It is only neccessary to press the Star Stop button after sending the file from the com puter Pressing the repeat button will leave the light red when it is finished If you are cutting to cut material such as Leather or Felt then the repeat button serves a valuable function When the file is done cutting press the Start Stop button so the keypad light is Press the repeat button and it will Re cut the same directly over the previous cut This technique is good for thick material that doesn t cut right the first time and may take several Repeats to cut through fully 26 FOL INE Chapter 3 Setup amp Operation Software Installation Note For detailed instructions on the use of the 301 software see the 307 User Guide Included on the installation CD supplied with the plotter or available online at www ioline com The Ioline 301 Embroidery software is a Microsoft Windows 95 98 ME NT 2000 XP compatible program that comes on a CD ROM disk with the cutter or is available online at www ioline com A Macintosh version ofthe 301 software is not available The 301 software will perform the following 1 Import most popular embroidery files including Tajima Toyota PLT and Barudan 2 Exp
42. apter 4 Troubleshooting and Testing v Tray X Axis Motor Replacement If the tray quickly accelerates and jams and the FETs are not defective or if unexplain able X axis jams occur the motor may be defective See Chapter 5 X Axis Motor Replacement section for the replacement procedure Carriage Y Axis Transmission 1 Turn the power off 2 Make sure that the carriage Y axis transmission belts are not damaged mistracking or loose Closely check the belt teeth for excessive wear 3 Loosen the transmission retaining nuts there are four with the 11 32 nut driver and retighten them 4 Tighten the allen set screws on the pulleys with the 1 16 and 5 64 allen wrenches 5 Ensure that the three allen screws 5 64 allen wrench holding the motor to the transmission bracket are not loose 6 Actuate the transmission by depressing the left and right keypad arrows with the power on Test both directions for at least 5 seconds 7 If unusual noises or mechanical malfunctions are present remove the transmission and return it to Ioline for a replacement If these procedures are not effective read Internal Cabling and Connection Inspection for the next step in the diagnostic process Carriage Y Axis Motor Replacement If the carriage quickly accelerates and jams and the FETs are not defective or if unex plainable jams occur the motor may be defective See Chapter 5 Y Axis Motor Re placement section for the replacement
43. atic electricity that has accumulated and remove all of the plugs and connections on the logic board Use nterconnect Diagram in the Appen dix section as a location guide N 84 ge Q Chapter 5 Repair and Maintenance 5 Remove the logic board by loosening the four phillips head screws and pulling the unit out of the track in the platen 6 Replace the new logic board making sure to insert the top edge into the support track in the platen Insert and tighten the four phillips screws from above The fasteners only need to be snug and can damage the logic board if over tightened 7 Connect all of the plugs on the logic board Use the nterconnect Diagram in the Appendix section and the notes from step 4 as a guide 8 Plug the power cord into the 350HF and into a wall outlet Power the machine on using the reseting procedure below Test all of the functions of the keypad 9 Reconnect the serial cable and perform test plots Reassemble the 350HF in the reverse order that it was disassembled See General Disassembly Procedures above 10 If problems arise contact Ioline customer service Resetting the Factory Defaults If you have replaced the logic board or the 350HF System is acting wierd the machine should be reset to factory defaults There are two ways to restore the factory default system parameters Hold down the Start Stop key while Resets all factory parameter defaults turning on the power but keeps the X Y
44. blade motion Usually associated with the carriage 15 Bottom Pan 3 Carriage Y Axis CORPORATION Chapter 2 Nomenclature TM FOLI NE Chapter 2 Nomenclature 1 Nomenclature Defining the different parts of the 350HF System Carriage Assembly See detailed drawing on Pg 21 Left Traverse Adhesive Sheet Keypad Right Cover On Removable Tray T lt vVSvA Ts p nO Figure 2 1 350HF System With Removable Tray Front View Serial Number Plate Table Assembly Rear Panel Assembly See Detailed drawing on Pg 22 Figure 2 2 350HF System Without Removable Tray Rear View 17 FOLI NE Chapter 2 Nomenclature Logic Board X Axis Motor Power 2 See Detail on pg 20 Assembly Fig 2 3 350HF Cutter Bottom View with bottom cover removed Tray strip Keeps the removable tray down Adhesive Sheet Y Axis drive belt Removable tray thumb screws Fig 2 4 350HF Cutter Top View 18 FOLI NE Chapter 2 Nomenclature 1 wv Keypad Assembly Axis 2 Assembly Right Table clip Right End Plate Axis Transmission Rear Panel Assembly Assembly See detailed drawing on Pg 22 Fig 2 5 350HF Cutter Right view with cover removed Belt Tensioner Assembly Left Table Clip Left End Plate Fig 2 6 350HF Cutter Left view with cover removed 19 FOLI NE Chapter 2 Nomenclature 1 227 5v
45. ble to touch each other If it looks like they could short or if arcing has occurred re solder as necessary and or insulate the wires so that they can no longer contact each other The power supply may also be returned to Ioline for a replacement If this does not isolate a power supply problem continue to the next step Testing the Power Supply Output Voltage l 2 3 4 Turn the power off Mark the power supply connectors with their associated socket number J3 or J7 Unplug both power supplies from the logic board It is very important that they be disconnected from the logic board for correct voltage readings Connect one of the power supplies to the Ioline Power Supply Test Fixture The plug will only fit on one way f the Ioline test fixture is not available insert a 1kQ 1 2W resistor into the plug be tween one of the green 24V wires and one of the black ground wires The volt ages are labeled on the logic board at the J3 and J7 connectors 49 FSi Chapter 4 Troubleshooting and Testing EN 5 The fixture provides labeled test points for all output voltages Turn the power on and measure the voltages 6 If any voltage fluctuates wildly or is not within 10 of specified value then replace the power supply If the voltages are within the tolerances continue to the next step If these procedures are not effective in solving the problem read Testing the Logic Board for the next step the
46. bly 106903 T v CORPORATION REF REF REF REF REF REF REF REF La 162212 L 16221 REF REF REF REF NOTES gt INSTALL ONE SET SCREW WITH FLAT ON SHAFT gt INSTALL ALL SET SCREWS WITH LOCTITE 222 gt INSTALL LABEL PRINTED WITH P N 106903 300 CLEAN BEARING INNER RACE ITEM 3 AND GRITSHAFT PIN ITEM 1 THOROUGHLY WITH ALCOHOL APPLY LOCTITE 406 PRISM TO BOTH CAUTION DO NOT GET LOCTITE INSIDE BEARING 100 Shaft Assembly Bill of Materials Drawing Number Component Part Number Component Description Quantity Used 106898 SHAFT 250 OD 37 00 LG 106908 PULLEY 18 X 080 X 3 8 2 1j 100316 BEARING BALL 2510 6250D 196 5 lt 094 PULEY 60T X 080X 1 4 1 5 093 SPACER 2551D 380D 250G 5 6 1 104820 CUP BEARING 25 7 10621 SHR 25 ID 3750D 03THK 1 101 350HF Chassis Drawing 107622 FLEX CABLE REAR PANEL 50 eer D Ge REF DETAIL E v CORPORATION FLEX CABLE X MOTORENCODER Y MOTOR ENCODER REARPANEL CABLE CABLE VIEW D D POWER SUPPLY CABLE
47. bove the Start Stop switch indicates the state of communication and provides error codes LED error codes can be found in Chapter 4 in the LED Codes section The LED is red after power is turned on and the carriage resets A red LED also indicates that the communication line is interrupted between the cutter and the computer When communication is open between the cutter and the computer the LED will be green 25 Test Cut Pressing Test Cut on the keypad will cut a small square with a circle divided into 4 pie pieces See drawing below This pattern is designed for adjusting the correct blade depth on the blade holder For a diagram showing correct blade depth see the 350HF User s Guide under Setting up the blade Pressing the test cut key for approximatelly 2 3 seconds will cut the Ioline logo This is designed as a further test to see how the blade is cutting with more complex shapes and letters Fig 3 2 Test Cut Repeat The repeat button serves two purposes 1 To repeat the same cut over and over again on a new piece of material without having to re send the file from the computer 2 To repeat the same cut on the same piece of material if the material is hard to cut such as Leather or Felt When a file is sent to the 350HF to be cut it is stored in the memory buffer of the 350HF system cutter After loading the tray with a new piece of material press the Start Stop button so the keypad light is Red After setting the bl
48. calibration values Resets all factory parameter defaults Hold down the Up Arrow key while and clears the X Y calibration values turning on the power This option should only be used when replacing a ROM chip Keypad Replacement Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures 1 Shut off the plotter and remove the power and computer data cables 2 Remove the right 3 screws end cover See Removing the End Covers above 3 Loosen and remove the two nuts holding the keypad assembly to right end plate 85 ge Chapter 5 Repair and Maintenance m Disconnect the gray ribbon cable from keypad circuit board connector Remove keypad assembly Connect the gray ribbon cable to the new keypad assembly with the red stripe pin 1 on the edge closest to the mounting holes Fasten the new keypad assembly to the end plate with the hardware from above Plug the power cord into the 350HF and into a wall outlet Test all of the keypad keys and make sure that all of the functions are working When the carriage moves on the traverse extrusion watch the Y Axis belt Reconnect the serial cable and perform test plots Reassemble the 350HF in the reverse order that it was disassembled See General Disassembly Procedures above 10 If problems arise contact Ioline customer service Installing new Firmware 0 Failure to follow these directions explicitly may cause permanent
49. check the original file for problems Carriage Y axis jam Check to make sure the carriage 3 Second moves side to side freely and pause then remove all objects causing the jam repeat to occur Table X Axis jam Check to make sure the tray moves 3 Second in and out freely and remove any pause then objects causing the jam to occur repeat Logic Board Error Call Customer Service 2 Red Flash 2 Green Flash repeat Solid GREEN Light Emitting Diode LED on keypad 7 Blinking GREEN Light Emitting Diode LED the keypad 1 7 Blinking RED Light Emitting Diode LED on the keypad d 41 lt Chapter 4 Troubleshooting and Testing Power When 350HF System is Turned On If the 350HF does not initialize or the fan does not spin when the power is turned on there are a few simple steps to follow to determine if a serious problem has occurred 1 Check power cord Make sure that it is firmly plugged into the wall and into the back of the cutter 2 Check voltage at the wall outlet and verify that it is within the operating limits as specified in Chapter 1 Specifications If there are no problems with the power to 350HF System proceed to the Mechani cal Electrical and Electronic Diagnostic Process later in this chapter The 350HF Won t Respond to the Computer If there is a problem getting the 350HF to accept commands from the computer per form these procedures e
50. ction as a location guide 5E 80 FOL INE Chapter 5 Repair and Maintenance v C 5 Remove the motor power wires from the power supply Brown amp Blue color 4 Remove the power supply assembly from the machine Motor Power Wires 6 Remove the 4 Power supply mount 7 Install the new power supply Make Ing Screws sure it is oriented the same way as in the picture Mounting holes 9 install the power supply follow the instructions in reverse order If problems arise contact Ioline customer service 81 FOL INE Chapter 5 Repair and Maintenance v Rear Panel Replacement N Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures m Shut off the plotter and remove the power and computer data cable 2 Remove the right 3 screws end cover by following the Removing end covers earlier in this chapter 3 Perform the procedures in Removing the Bottom Cover for Internal Access earlier in this chapter 4 Cut plastic cable ties around wires 5 Remove the grey ribbon cable blue socket at J2 near the right end plate by pushing the blue tabs away from the center of the con nector The plug should be easy to pull out EL m
51. cut file should start A file has been sent from the A communication problem has Make sure the serial port on software but the 350 won t cut occurred or the 350 is in Stop the computer and the 350 are mode Red LED configured properly Press the Set Origin button on the keypad to obtain a Green LED 39 lt Chapter 4 Troubleshooting and Testing Error Messages Error messages that are specific to the 350HF are divided into two categories software errors and LED codes Software errors present themselves on the computer screen and usually indicate a communication problem LED codes are visible below the keypad on the front panel of the 350HF and can be green red or a combination of both The LED code table in this section is for finding the cause of obvious external or communication problems Later in the chapter a more comprehensive LED index is available for complex mechanical and electronic difficulties Other errors can occur with the operating system or the design software and should be resolved with the software vendor Software Errors Could not open COMx The software could not locate the Verify the cutter is connected to that cutter on the specified COM port port or check that the operating system nizes the port not get a response from the cutter selected port that the cutters green LED is on and that the cable connecting the computer to the cutter is functioning Due to the nature of serial and para
52. ead Testing the Motors for the next step in the diagnostic process Testing the Motors Use this procedure if The procedures in Testing the Logic Board did not resolve the difficulty Tools Required Paper clip Motor Inspection 1 Unplug the Black and yellow wires for the Y axis Motor or the Black and Red wires for the X axis motor 2 Un bend the paper clip so it s straight 3 Put the paper clip through the holes in the connections on the motor that you un plugged in step 1 The paper clip should bridge the two connectors together 4 Move that associated motor Carriage or Tray and feel for resistance Remove the paper clip and feel for the same resistance If there is a difference in the amount of resistance when the paper clip is on and off the motor is good If there is no differ ence the motor is bad and should be replaced Likely Modes of Motor Failure 1 An internal short has occurred This malfunction exhibits itself as a jam and causes the motor to be more difficult to turn by hand To determine if a carriage motor has shorted unplug the input power leads and move the carriage by hand If the motion has a high resistance the motor is probably shorted 2 The motor encoder has failed The encoder allows the plotter logic to keep track of axis positions and speeds When an encoder fails the motor may work at low speeds but during acceleration it speeds up abnormally then jams 32 lt Ch
53. ettings to be saved to a file so that they can be sent to the 350HF at a later time To retrieve these files use Send Settings File explained above Setup Acceleration e alans Figure 3 16 Setup Menu 33 FOLI NE Chapter 3 Setup amp Operation ww Plotter Setup Allows selection of the plotter model and COM port Com Port Setup Provides a list of COM ports to select from Display loline 350HF Control Center File Setup Display Options Calibrate Test Help Plotter Settings Acceleration Factory Defaults a s 2 ROM Version Memory Buffer Blade Holder Status Delays Up Motor Voltage ms P wa Figure 3 17 Display Menu Plotter Settings Replaces all of the screen values with the current settings stored in the cutter Factory Defaults Replaces all of the screen values with the factory defaults dialog box will appear that allows these values to be sent to the plotter ROM Version Displays the current ROM or Firmware version installed in the plotter Memory Buffer Displays the amount of buffer memory on the logic board This value should be 890K Kilobytes Blade Holder Status Displays whether or not the blade holder is installed 34 FOLI NE Chapter 3 Setup amp Operation x eens Options loline 350HF Control Center File Setup Display Options Calibrate Test Help Filtering Measurement Units qe Acceleration INED tting 17
54. f any of the resistance measurements less than 500 the part is suspect If any readings are below 1 O there is an internal short and a definite FET failure If the FETs are defective and the logic board is revision 0 the entire board should be replaced with the newest version If the logic board is revision 1 the defective FETs be replaced with exact duplicates The transistors at locations Q5 Q7 and 10 are p channel FETs and can be replaced with Ioline part number 104539 The transistors Q2 Q4 Q6 Q8 and are n channel FETs and require Ioline part number 102807 for replacement If replacing a FET is not possible remove and replace the entire logic board See Pg 78 Logic board replacement Before the plotter is re tested with a new logic board and or new transistors make sure that any media or mechanical jams have been cleared so that the FETs are not damaged in the same manner that might have caused their original failure 51 lt Chapter 4 Troubleshooting and Testing v Testing and Replacing the Other Logic Components 1 Ifall of the other diagnostic procedures have been exhausted and the FETs testing good change the logic board Communications problems may indicate that the RS 232 chip may need to be replaced This socketed component is lo cated at U25 No other logic board components can be field tested If these procedures are not effective in solving the problem r
55. h motor Defective power supply Defective transistor s on the logic board Defective keypad Carriage Y Axis jam due to Media or mechanical jam Transmission failure Defective power supply Defective transistor s on the logic board Defective motor encoder Short or other problem with motor Tray X Axis jam due to Media or mechanical jam Defective transistor s on the logic board Defective power supply Defective motor encoder Short or other problem with motor Cycling power supply due to Incorrect power supply sequence or defective power supply Defective transistor s on the logic board Short or other problem with motor e Syntax Error due to Incompatible Syntax in plot file 46 Plug unit into wall outlet Check internally for damaged cabling and loose plugins Replace defective transistor or replace logic board Replace the defective motor Replace defective transistor or replace logic board Clear any media causing the jam Check internally for damaged cabling or loose wires Replace power supply Replace defective transistor or entire logic board Replace defective motor Clear any media causing the jam Check internally for damaged cabling or loose wires Replace power supply Replace defective transistor or entire logic board Replace defective motor Clear any media causing the jam Check internally for damaged cabling or loose wires Replace power supply
56. he 2 11 32 nuts located on either side of the X axis tray gear Don t remove them See Fig 5 12 Tray belt adjustment nuts Right end plate Left end plate Fig 5 12 Right and left end plates showing tray adjustment nuts 7 Unclip the belts under the right and left side of the tray One on each corner of the table See Fig 5 13 Belt T clip Left side table belt NI Table Assembly Bottom view Fig 5 13 Tray clip Left front clip shown with nuts removed 78 FOL INE Chapter 5 Repair and Maintenance C 8 Remove the table assembly from the cutter by pushing the table toward the left side of the machine There is a spring loaded wheel on the left and a fixed wheel on the right 9 Follow the instructions in reverse order to install the new table assembly If problems arise contact Ioline Customer Service 79 FOL INE Chapter 5 Repair and Maintenance v Power Supply Power Supply Replacement Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures 1 Shut off the plotter and remove the power and computer data cable Perform the procedures in Removing the Bottom Cover for Internal Access above 3 Discharge any static electricity that has 4 Remove the two screws that hold accumulated and unplug the output cable the power supply in the machine on the logic board Use the nterconnect Diagram in the Appendix se
57. he motor and the black phillips head screws that hold the encoder plug with 4 wires at the motor on the end plate base of the motor Motor power wires ee Motor encoder plug eX 8 Replace the motor and attach the 9 Reconnect the power wires making pulley and belt When tightening the sure the red is plugged into the set screws make sure that one set posative terminal and the Black is screw contacts the shaft on the flat plugged into the negative terminal machined surface 10 Follow the instructions in reverse order to re assemble the machine If you encounter any problems contact Ioline Customer Service Motor shaft 76 Chapter 5 Repair and Maintenance v Table Assembly Replacement Electrostatic discharge preventative measures must be adhered to during all assembly replacement procedures Shut off the plotter and remove the power and computer data cable Remove the right 3 screws and left 2 screws end covers See Removing the End Covers 3 Perform the procedures in Replacing and removing the carriage earlier in this chapter N 4 Remove the traverse from the machine by removing the traverse mounting screws on the right and left side of the machine Traverse screws 5 Remove the traverse from the machine and set it aside 77 FOL INE Chapter 5 Repair and Maintenance v 6 Loosen t
58. he power is turned back on Testing the Computer Port Run this test from the 350HF Control Center The diagnostic module WILL be needed to run this test 43 lt Chapter 4 Troubleshooting and Testing v Connect the diagnostic module directly to the serial port on the computer From the 350HF Control Center select Test Select Computer Port Test Verify that the port displayed is the correct one If it is not press the ESC key twice and select the correct COM port from the Setup COM Port Setup menu Repeat steps 1 4 If any key other than ESC is pressed the computer serial test screen will be displayed 5 Press any key on the computer keyboard and verify that the character transmitted is the same as the character received Cutting Quality Problems Good cutting quality is dependent upon number of different factors The type of material environmental conditions and operator habits are only a few ofthe variables that can affect the quality of a cut It is important that the 350HF is loaded and main tained according to the guidelines in the 350HF User 5 Guide and in Chapters 2 and 5 ofthis manual The table below is a summary of the most common difficulties If a cut file has been sent and the output The file was sent with the wrong sure the file was created with plotter language setting the correct plotter language or the cutter and the Ioline Control Center If the corners
59. iagnostic Process 45 Expanded LED Codes 1 Scu SEC RYE EYE 46 External Inspection 47 0015 sayaspa aw yasa 47 Inspecting the Outside of the Unit 4 444464600 nnn 47 Internal Cabling and Connection Inspection 48 Tools Required sissi M 48 Initial Internal Inspection r 48 Testing the Power Supply 49 Tools REQUINCG 49 Inspecting the Fuse and Output 2 00 49 Testing the Power Supply Output Voltage 49 Reference Information for the Power Supply Test Fixture 50 Testing the Logic Board 51 Tools Req iredisu ta vba e pa eS Era Man 51 Testing the FETS Transistors 51 Testing and Replacing the Other Logic Components 52 Tes
60. ials Component Part Number Component Description Quantity Used 106895 RULER 30 INCH 106893 TRAY 300 6 10652 48 8 106892 JjTAMEAPEIK9 1 93 Tray Belt Idler Assy Right Side n CORPORATION 2X gt 2 9 VS SEE DETAIL A NOTES gt INSTALL THIS E CLIP FIRST DETAIL A Tray Belt Assembly Right side Bill of Materials Drawing Number Component Part Number Component Description Quantity Used BRACKET IDLER X DRIVE RIGHT IDLER X DRIVE APPLI K 99 SHAFT IDLER X DRIVE APPLI K 99 106530 WSHR 195 ID 245 OD 03 THK 106626 WSHR 195 ID 2450D 02 THK 106896 BEARING 187 ID 375 OD 125 W 95 Tray Belt Idler Assy Left Side m 106902 CORPORATION E 7 y 9 Fo REF REF REF REF REF NOTES REF gt INSTALL THIS E CLIP FIRST DETAIL 96 Tray Belt Idler Assembly Left Side of Materials Component Part Number Component Description Quantity Used 106822 BRACKET IDLER X DRIVE LEFT 106890 IDLER X DRIVE APPLI K 99 106891 SHAFT IDLER X DRIVE APPLI K 99 106530 WSHR 195 ID 245 OD 03 THK 106626 WSHR 195 ID 2450D 02 THK 106896 BEARING 187 ID 375 OD 125 W RING RETAINING E CLIP 3 16 97 Carriage Asse
61. ibrate Test Help Measurement Units Eee Metric Acceleration English s Delays up Panel Size XA 1825 2 Y e 3025 2 Overcut mile Update Display Scale Blade Steering Blade Offset 194 mile Minimum 15 Angle Send Temporary Settings to loline 350HF Permanent pd Fig 3 14 Ioline Control Center Window 30 go Chapter 3 Setup amp Operation v Measurement Units English or Metric unit systems may be used for length and speed settings Acceleration The acceleration setting determines how quickly the blade will change speed when starting or ending a line The factory default acceleration setting is 1 0 g 1 g 32 2 ft 5 The setting range is 0 1 to 1 0 g Up Down Delays Up down delay controls how long the blade hesitates when actuated Zero delay makes the blade rise instantly when line drawing is finished By default it takes the blade 6 milliseconds to lower onto the paper when the logic powers the voice coil Longer blade delay settings make the Blade move more slowly but may improve the quality of the cut line The setting range is 0 to 250 ms milliseconds HPGL Default Your 350HF cutter supports three industry standard plotter languages HPGL 7475 HPGL 7596 and DMPL Your 350HF will automatically switch between DMPL and HPGL The plotter cannot distingu
62. ish between HPGL 7475 and HPGL 7596 so the version number must be set in the Control Center before a plot file is sent HPGL stands for Hewlett Packard Graphics Language and DMPL stand for Digital Microprocessor Plotter Language HPGL 7475 15 the default plotting language and is the most common in the industry It has a lower left origin which means the 350HF begins plotting from the lower left keypad side front of tray and measures everything from this location HPGL 7596 uses a center origin and is much less common A center origin means 350HF begins cutting from the center of the panel and mea sures everything from this location Send Settings to the 350HF When changes are made in the screen dialog boxes the plotter logic has to be updated via the serial link Three options exist to make the changes take effect Sending the settings with the Temporary button will replace the current plotter parameters until the power is turned off or new settings are sent from the control center If the Permanent button is used to send the settings they remain in the plotter even after the power is turned off until they are changed from the Control Center The update Display button displays the Current status of the cutter If you are unsure about the settings cur rently setup on the plotter pressing the Update Display button will show you what they are 31 Chapter3 Setup amp Operation The Force setting co
63. lade Holder as described in the quick start guide Test with single button test cut Adjust blade exposure and cutting force so that only the material is cut Adhesive sheet may be scored lightly Note It is recommended that the materials are of similar type and thickness so the blade does not need readjustment Once blade is adjusted use the Keypad Arrow keys to position the Table and Carriage so that the Blade Holder is over the lower right corner of the material lower left origin of plot file Press Set Origin on the Keypad to obtain a green Keypad light Open the 301 software Select the directory and file you wish to open See 301 Main Window on the next page Double click on the file or select the file and click on Load Import File Select Design Setup Under the Color Setup heading select ALL Kiss Cut See Design Setup window on the next page Under the Color Setup heading select the color that corresponds to the Top layer of the design to be cut This should be the profile with the Smallest perimeter See Design setup window on the next page Select OK Select Send to Cutter Select OK When the first cut is done press the Start Stop button the light should turn Red and move the tray forward Weed away the excess material around the top letter Press Start Stop button on the cutters keypad the light should turn back to green and the tray and head will move back to the
64. llel communication it is possible to get this message if an attempt is made to interact with the cutter while it s cutting If this is the case wait for the 350 to finish cutting and send the file again Setup COM port and check plotter The last operation requires that the Be sure the cutter is connected to the present plotter be connected to the port but the selected port that the cutters green software could not find it LED is on and that the cable connecting the computer to the cutter is functioning The plotter that you selected is not the The Control Center cannot match the Select the 350HF cutter from the list same as the one connected to your cutter that was chosen at the start up computer with the one found during initialization 40 lt Chapter 4 Troubleshooting and Testing v L E D Codes 1 Buffer Overflow 1 Perform cutter reset as outlined 3 Second later in this chapter pause then 2 Communication Problems 2 Perform communication test as repeat outlined later in this chapter 3 Defective RS 232 Chip 3 Replace the RS 232 chip Outdated Firmware Check the Firmware version install firmware if needed Contact loline Tech Support 3 Second pause then repeat Plotter Language syntax error The file being sent to the cutter is not of the same language that the Constantly cutter is looking for Open the loline Repeating Control Center and run a test file If the error doesn t happen again
65. mber Component Part Number Component Description Quantity Used 100316 BEARING BALL 250 62500 196 102222 RING RETAINING E CLIP 1 4 7 100046 SCREW 78 32 1 25 LG SHC FULL THD 89 Y Axis Transmission 106817 NOTES 291 1 at v CORPORATION REF REF boc SECURE ALL PULLEY SET SCREWS WITH LOCTITE 222 BE SURE ONE SET SCREW IS AGAINST FLAT ON SHAFT CLEAN MATING SURFACES OF BEARINGS ITEM 6 AND BRACKET ITEM 1 WITH LOCTITE PRIMER N SECURE BEARINGS TO PLATES WITH LOCTITE 609 ADD A SMALL4 ADD A AMOUNT OF LOCTITE THREAD LOCKER 290 TO INNER RACE ID OF BEARINGS ITEM 6 CAUTION ID OF BEARINGS ITEM 6 WIPE OFF ALL EXCESS LOCTITE DO NOT ALLOW ANY TO GET INSIDE BEARING INSTALL PULLEY SO THAT THE GAP BETWEEN THE PULLEY FLANGE AND BRACKET IS 100 010 MOTOR ITEM 5 IS STATIC SENSITIVE COVER MOTOR AND CONNECTOR WITH 3 X 5 STATIC BAG AND SECURE WITH A RUBBER BAND 90 M CAUTION SENSITIVE ELECTRONIC DEVICES DO NOT SHIP OR STORE NEAR STRONG ELECTROSTATIC ELECTROMAGNETIC MAGNETIC OR RADIOACTIVE FIELDS axis Transmission Bill of Materials Drawing Number Component Part Number Component Description Quantity Used 1 10535
66. mbly p REF 107505 39 REF 8 REF 8 REF 30 A U 6 4 Oe OM j VIEW A A Fa 9 REF rer DETAIL B REF TM CORPORATION NOTES sue BRACKET DOWN AS NUTS ARE TIGHTEND TIGHTEN LEFT NUT FIRST 2 gt SLIDE CLAMP FLANGE INTO THE GROOVE IN THE SHAFT 3 gt SECURE IN PLACE WITH LOCTITE 425 AFTER ADJUSTING UPSTOP AND CALIBRATING VOICE COIL SPRING SYSTEM 4 SECURE WITH LOCTITE 222 3 gt toraue TO 16 IN LB Tapuy THIN LAYER OF THERMAL GREASE ITEM 38 TO UNDERSIDE OF COIL BOBBIN D LOCTITE 401 TO OUTER SUFACE OF BUSHING CAUTION INNER BUSHING AND SHAFT MUST BE FREE OF LOCTITE 9 CAUTION TO PREVENT DAMAGE TO ELECTROSTATIC SENSITIVE COMPONENTS USE ANTI STATIC PRECAUTIONS AND PLACE ASSEMBLED CARRIAGE IN STATIC BAG ALIGN BEARING BALLS PARALLEL TO JAW AS SHOWN DETAIL B BEFORE PRESSING BEARINGS INTO JAW gt WHEN PROPERLY ADJUSTED V WHEEL WILL SLIDE ALONG THE WHEEL SHAFT BUT WILL ROTATE SMOOTHLY lt gt CAUTION SENSITIVE ELECTRONIC DEVICES ELECTROSTATIC ELECTROMAGNETIC MAGNETIC QR RADIOACTIVE FIELDS Carriage Assembly Bill of Materials 2 10 88 WW VWEB ORNAE SH 1 3 10489 BRACKET FIELD ASSY CARRIAGE
67. mputer with a serial cable From the 350HF Control Center screen select Test Select Communication Test Turn on the 350HF while holding down the Test cut key on the keypad until the 350HF beeps and the LEDs flash three times Press the Start Stop key on the keypad to verify that the handshake line CTS displayed on the computer toggles ON and OFF Leave the handshake lines ON Press the Repeat key to switch the 350HF into ECHO mode The green LED will come on Press any key on the computer and verify that the character transmitted equals the character received If the 350HF and the computer pass all these tests there should not be any problems producing appliques from plot files Select Exit after completing the serial test Turn off the 350HF at the end of the test Normal communications will be restored when the power is turned back on If this test is successful the next two tests are not necessary Testing the 350HF Plotter Port Run this test from the 350HF Control Center The diagnostic module WILL be needed to run this test l Connect the diagnostic module directly to the 350HF serial port 2 Turn on the 350HF while holding down the Test Cut key on the keypad until the cutter beeps and the LED flashes three times Press any arrow key to transmit and receive characters Verify the 350HF beeps and the green LED flashes Turn off the 350HF at the end of the test Normal communications will be restored when t
68. n menu is open Windows 95 98 ME installation 1 Place the disk in your CD ROM drive 2 The CD should Autorun once it is placed in the drive and the drive door is closed The install wizard will now start the installation process Follow the prompts until the installation ofthe Ioline 301 and Control Center software is finished See Fig 3 2 on the previous page 3 Ifthe CD does not Autorun click on the Start button and then Run 4 In the Run window click on Browse and select your CD ROM drive in the box labeled Look in 5 Select the file IOSETUP EXE and click 6 In Run box click The install wizard will now start the installation process Follow the prompts until the installation ofthe Ioline Control center is finished Windows NT 2000 XP Installation Installation ofthe CD ROM is the same for Windows NT 2000 XP as for Windows 95 98 ME Occasion ally the hardlock driver requires an upgraded version to operate properly If the operationg system fails to recognize the key see next section Installing the hardlock visit www ealaddin com hardlock downloads asp and download the file HLDRV32 EXE This file is a selfextracting file so when the download is complete the file from the Run dialog box After installation is complete you can use the 301 software in Windows NT 2000 XP If you can not obtain this driver over the internet contact Ioline Tech Suppor
69. ng wrist strap works the best and can be provided by Ioline on request Inspect all of the connectors on the power supply logic board and at the motors to determine if anything came loose during shipping or from rough handling Gently push on all plugs and socketed logic chips to ensure that they are properly seated WARNING When the plotter is connected to a wall outlet there are high voltages on the power supplies that could cause an injury Be extremely careful 4 Plug the cutter back into the wall and turn it on Check to see if the plotter resets If these procedures are not effective in solving the problem continue to Testing the Power Supplies for the next step in the diagnostic process 48 lt Chapter 4 Troubleshooting and Testing Testing the Power Supply Tools Required Multimeter capable of reading DC voltage Ioline power supply test fixture Soldering apparatus optional Insulating material electrical tape mylar strips etc One 1 2 watt 1k Resistor or two 1 4 watt resistors Optional Inspecting the Fuse and Output Terminals l Turn the power off 2 Inspect the onboard power supply fuse If it is defective it can be replaced with a 3 4 x 3 16 3 AMP GFE fast blow fuse or equivalent Examine the metal terminals at the 24 V output wires The insulation for these wires is colored green for 24 V and black or brown for ground They should be flush against the board and una
70. ntrol in the 350HF Control Center is adjustable from 10 to 2000 grams The ability to cut different types of fabric and leather requires heavy force so it usually doesn t need adjustment However if you wish to adjust the force you can select a minimum and maximum force setting in the Control Center This will make the range of the force knob on the 350HF cutter to the range you set in these fields Panel Size The default panel size for the 350HF System is 18 long by 30 wide This size is the cutting area of the 350HF cutter and can not be set any bigger than the default size Scale By default the 350HF will produce a cut at 100 the size of the specified in the plot file no scaling If the X and Y scale is set to 5096 the 350HF will produce an appli que that is half the specified size You can set either or both the X and Y scaling of the plot from 196 to 999 Blade Overcut Because of the angle of the blade the machine must perform an Overcut move to meet up with another line If you picture dragging a stick in the sand behind you the angle of the stick is the angle of the blade Your body represents the center or pivot point of the blade and the tip of the stick represents the tip of the blade If you draw a box in the sand with your feet it will look fine But if you draw the same box with the stick behind you at an angle the corners will be rounded This is where the overcut comes in It drags the tip of the blade past the corner
71. od is based on the serial number of the unit and extends from the date of manufacture up to 12 months plus an extra 3 months for shelf life Making the total warranty period 15 months from the date of manufacture See Fig 1 4 on page 15 for an explanation of how to read the serial number of the machine For warranty service the end user must work through their dealer Ioline Customer Service is available to assist Authorized Dealers in the performance of their equipment support 14 gS Chapter I Introduction and Overview Serial Number Identification Identification of Ioline Corporation products is accomplished by use of a serial num ber located on the back of the plotter See fig 2 2 on Pg 17 You can determine the model and date of manufacture by interpreting this serial number 5350 02 50 02 c Number of machine manufactured in that week Week of Manufacture Year of Manufacture Model Number Figure 1 4 Ioline Serial Number Indications Glossary 1 BOM Bill s of materials for an assembly Metal housing protecting the underside of the cutter The component that holds the blade It travels along the Y Axis on the traverse assembly Where the user controls simple plotter functions Carriage and media 4 Keypad motion is accessible from here during stop mode 5 Traverse Assembly Structure that supports and guides the carriage Direction of tray moving in and out of the machine Direction of the
72. of lines on the completed 1 Knife Offset is not set correctly applique are not completelly meeting Ioline Control Center See Chapter 3 setup amp operation of Ioline Control Center 2 Knife overcut is set too low 2 Overcut should be set to 20 for standard twill 3 Loose set screw or loose belt on 3 See chapter 5 for procedures on the cutter how to fix a loose setscrew or belt 4 Carriage is popping off the rail 4 Loosen the Top Wheel lock nut while it s cutting See page 23 on the front of the carriage With a small flat head screw driver push the silver cylinder up and tighten the nut while holding the cylider If a cut file has been sent and the output 1 The cut file has too many If you are using Corel Trace to is VERY slow no matter how fast the Nodes in it create applique files the output will speed is set take a long time and won t cut very well Instead hand trace the file to reduce the amount of Nodes in the file Or use filtering options in Corel Trace to lower the node count 2 The computer is slow and the 2 Turn off anything using resources Screen Saver or Power Saving is on on the computer including Screensavers Power Saving and Virus Scans Common Cut Quality Problems 44 Chapter 4 Troubleshooting and Testing Mechanical and Electronic Diagnostic Process The diagnostic processes that follow are detailed and invasive Do not attempt to service the 350HF until it
73. oftware that creates disks that are Barudin DOS Tajima DOS etc Run Time Error Codes 301 Software Run time error 5 Invalid Procedure Call Occurs only when the file name you are exporting exceeds 16 characters prefix and export in Tajima format Other formats are not affected To solve rename the file to something less than 16 characters then import into the design view of the 301 software and export in Tajima format as normal Run time error 6 Overflow Occurs when a design is imported into the design view containing coordinates greater than 32 760 This is never a problem with designs appropriate for embroidery rarely coordinates greater than 15 000 However there are plot plt designs that do contain larger coordinates for sign cutters etc This error should not occur when running 301 version 02 4 or higher on Win 95 98 However it will occur with Windows NT and 2000 Beta version 02 7 solves the problem 301CD8 1 exe and 301CD8 2 exe Run time error 13 Mismatch Unknown circumstances Run time error 57 Device I O Involves Printer or Serial Port Usually this error will be trapped within 301 but sometimes not Run time error 75 Path File Access Error File location or path does not exist DLL Not Found or Procedure in DLL Not Found if a dll file was not properly installed Verify Hardlock vxd Win95 98 Hardlock sys Windows NT IolineLPT dll and Tiffw32 dll e
74. original starting point Under the Color Setup heading select the color that corresponds to the next layer of the design to be cut and deselect the color that was just cut This profile should have a larger perimeter than the one previously cut Select OK Select Send to Cutter After it has finished cutting weed away the excess material Note As an alternative method you can also cut the pieces in reverse order For example cut out the background piece s first then lay the top piece of fabric on and cut those pieces out This method allows you to cut a whole tray of Kiss Cuts and weed the two pieces of fabric together 110 36 loline 301 Load Import File Plotter Control Center Help Exit r Import File Type Import File Name Tajima dst plt 2color plt Melco exp Fabrics plt Toyota 100 Barudan dat c AutoCAD dxf HP GL c loline 301 Revision 4 301 Main Window Design Setup About Adjust Imported Design V Needle down After first stitch following jump s Remove extra pen up movement jumps m os4 mm v aw cw O ma C 20 Remove Segments less than eos None C Horzontsl 7 Yorticsl Ruler Inches 7 Centimeter Margins and ee 7 Design 46 om Margins Bottom 15 Horz Count Vert Count 4 4 B 25 4 m 25
75. ort in most popular file formats like Tajima Toyota PLT Melco and Barudan 3 Cut out multiple appliques in multiple layers 4 Create multiple stitch files in multiple layers 5 Stitch editor program for editing all facets ofa stitch 6 Design Setup window for easy shape duplication rotation and layer selection Installing the 301 and Control Center Software The 301 software can use either a mouse or the keyboard ofthe computer to change the default plotter settings Ifusing the keyboard note the following guidelines Usethe Tab key to cycle through the screen fields Select Components In the options list below select the checkboxes for the software that you would like to have installed The disk space fields reflect the requirements of the options you have selected V loline Control Center 6254 301 Cut and Sew Software 11503 k v Adobe Acrobat Reader 19996 300 User 1746 k 301 User 3004 v 300 Quick Start 3338 Disk Space Required 45281 k Disk Space Remaining 10834110 k lt Back d Fig 3 3 301 and Control Center installation screen 27 Chapter 3 Setup amp Operation v Use the up down cursor movement or numeric keypad keys to change a numeric value within a high lighted menu field Use the Alt key to toggle between the screen fields and the pull down menus Use the Enter key to select a highlighted field when a pull dow
76. orts a V wheel carriage along the Y Axis traverse extrusion The blade is attached to the carriage and is made to contact the material by actuating a voice coil When not cutting the blade is held above the paper by spring action Fig 1 3 Carriage Y Axis Motion 13 gC Chapter 1 Introduction and Overview Limit Of Liability Statement It is the responsibility of the operator to monitor the performance of the 350HF system and maintain it in proper working condition by following the operating and regular maintenance instructions It is also the responsibility of the operator to follow all safety precautions and warnings that are described in this manual Ioline is not respon sible for injuries that may occur as a result of unsafe operating procedures or for de graded performances as a result of failure to maintain the 350HF System This Service Manual is provided for informational purposes only The con tents are subject to change without notice and Ioline Corporation assumes no responsibility for any errors that may be contained herein part of this Service Manual may be copied disseminated or distributed without the ex press written consent of loline Corporation Ioline Warranty Policy Ioline Corporation provides a 12 month parts and labor warranty on all new equipment and 90 days on repaired units unless specifically noted otherwise Every unit is re corded by serial number when it leaves the factory The warranty peri
77. ory information and general specifications Chapter 2 provides descriptive drawings showing part names for the 350HF System cutter This section 15 intended to supplement the 350HF System User 5 Guide Chapter 3 familiarizes the user with how the 350HF System operates and how to use the software to maximum benefit This section also supplements the 350HF System User 5 Guide Chapter 4 is a troubleshooting and testing guide Chapter 5 provides details for repair and maintenance of the 350HF System Chapter 6 sections contain technical drawings and reference material Chapter 1 Introduction and Overview Safety Warnings And Cautions Please read the safety guidelines that are explained below before beginning the test ing and replacement procedures explained in chapters 5 and 6 WARNING Warnings call attention to safety procedures that must be followed in order to avoid potential personal injury A Cautions call attention to procedures that are required to maximize equipment performance Basic Safety Guidelines Comply with the following safety guidelines in order to prevent electrical shock and other injuries e Only qualified service personnel should attempt any of the subsystem testing or replacement procedures that are described in this manual e Unless otherwise noted all subsystem testing or replacement procedures must be performed with the 350HF System turned off and the power cord removed from the rear
78. procedure Testing the New Motor 1 After installation test the new motor s with the keypad arrow keys for five to ten seconds 2 Itis important that care be taken when changing the motor and that proper belt tensions and alignment be attained after the new unit is installed Never separate the motor and encoder assembly 3 If replacing and adjusting the motor cannot be accurately accomplished contact a qualified service dealer or Ioline customer service for assistance If the difficulty persists and the Diagnostic Record see next page is completed con tact an Ioline dealer Ioline Customer Service for further help 53 go Chapter 4 Troubleshooting and Testing Aw Contacting Ioline Customer Service Ifthe suggestions and guidelines in this manual cannot help resolve the difficulty con tact loline Customer Service When speaking with a customer service representative they will ask a number of questions regarding the results of the diagnostic investigation Use the following form to record the observations so Ioline can expedite solving the difficulties Diagnostic Record What is the serial number for this unit Logic board revision Who was the dealer that sold it to you Has the unit been working properly up to the point of the recent failure YES NO Are there any blinking LEDs or beeping sounds associated with this problem YES NO If yes please describe them Were there communication o
79. r computer software problems If yes please describe them When the plotter is first turned on does the pen carriage move fully to the right YES NO Does the fan come on YES NO With the power off slide the carriage from side to side Does the carriage slide easily to each side YES NO 15 more resistance to move the carriage to the left the right Or is it equal Were all of the cable connections securely fastened to the logic board YES NO e Were all logic components seated in the logic board YES NO e Was the power supply shorting at the terminals YES NO Was the power supply voltages within the tolerances YES NO e Record the power supply voltage readings here J3 VMOT 24V J7 VMOT 24V e Were any of the transistors on the logic board defective YES NO If yes which ones 01 Q2 Q3 Q4 05 Q6 Q7 Q8 e Were any of the motors or encoders bad If yes which ones X motor encoder Y motor encoder e Please list any other difficulties Be very specific about the nature of the problem and any symptoms associated with it 54 POL JIVE Chapter 4 Troubleshooting and Testing EN Re Packing the 350HF Ifthe 350HF must be returned to Ioline for repair it must be shipped in the original packaging supplied with the plotter To repackage the 350HF use the plotter Boxing Procedure Diagram in Chapter 6 Contact Ioline Customer Service for shipping in structions 55
80. rent X Axis position of the tray and Y Axis position of the blade carriage as the starting point of the next plot The LED will then turn green and the 350HF will accept a plot file Cutting Speed You can set the speed of cutting by adjusting the knob on the keypad If the knob is put in the Minimum position 6 00 this puts the cutter in Crawl Mode which allows the blade to move very slowly for precise positioning Different materials require different speeds for cutting accuracy and correct depth For more information see Chapter 4 Cutting quality problems Blade Force You can set the Blade force by using the knob on the keypad The minimum value 10 Grams and maximum value 175 Grams of the available force can be set from the 350HF Control Center if you are plotting with a pen If you are using a blade the force is 2000 grams The range is adjustable depending on what the Minimum and Maxi mum force is in the Control Center Material type and thickness determines the correct force setting range on the keypad force knob Start Stop The Start Stop key controls communication between the plotter and the computer When the communication line is open the LED will be green Start mode The LED turns red when communication is stopped Stop mode Plot files and Control Center settings can only be sent to the cutter when communication line is open green LED Power LED The light emitting diode LED immediately a
81. rew sion If the belt is still loose turn the screw clockwise 1 4 turn 8 Plug the power cord into the machine and perform test cuts If problems arrise contact Ioline Customer Service 67 FOL INE Chapter 5 Repair and Maintenance v Replacing the Carriage Flex Cable Preliminary 1 Shut off the plotter and remove the power and computer data cable 2 Remove the left 2 screws end cover See Removing the End Covers earlier in this chapter 3 Perform the procedures in Removing the Bottom Cover for Internal Access earlier in this chapter 4 Perform the procedures in Replacing and removing the carriage earlier in this chapter Removing the Flex Cable 1 Disconnect the flex cable from the 2 Gently pull the flex cable out of the carriage by pulling the flex cable channel and out the left side A from the socket The flex cable is piece of two sided foam tape holds fragile so be very careful when loos the cable down so take care while removing Flex Cable SAh Y n c E Flex Cable 7 9 3 Disconnect the flex cable from the logic board by gently pulling it from the socket Note Notice the colored end of the cable is visible when it s plugged in Make sure its plugged in the same way during installa tion 4 Completely remove the flex
82. t for a disk or e mailed file 28 Chapter 3 Setup amp Operation Installing the Hardlock Key The Hardlock key is a device that allows you to use the 301 software A common name for this device is a Dongle Without it the software will not work The Hardlock key comes with the 350HF system cutter in the accessory kit and plugs into your computers printer port See drawing below Directional Arrow This shows the end to plug into the printer port Printer Pass Through lt Allows the printer to be used USER 2 Y Printer port Receptacle Fig 3 4 301 Software Hardlock Key Back of computer Ioline 301 Hardlock Dongle Be sure to plug in the arrow side to the printer port Printer Cable If you have a printer or another 4 Dongle you can plug it into the 6 other end of the Fig 3 5 Rear view of computer showing correct installation of the Hardlock and printer 29 Control Center Software The Control Center Software provides and interface that allows detailed changes to 350HF cutting parameters Screen Options The main Control Center screen provides access to the primary plotting parameters Any changes that are made must be sent as temporary or permanent settings before they take affect Press the Start Stop key and make sure the green LED Start mode is on before attempting to send any changes to the plotter Setup Display Options Cal
83. ting the Motors u uuu RR REFa UD Ea eaE RRaEE FP ERN FOYER E 52 Tools Reque dd atau i bises p RE 52 ra ilio cioe idrain E 52 Likely Modes of Motor Failure 52 Tray X Axis Motor Replacement 53 Carriage Y Axis Transmission aao ede pecie xp eS Phe 53 Carriage Y Axis Motor Replacement 0 000 53 2ydy eT 53 Contacting Ioline Customer Service 54 Diagnostic Recordi Gu ccc 54 Re Packing the 350HF 22225 SERA unaandaa nannaa 55 Chapter 5 Repair and Maintenance 56 Cleaning And Regular Maintenance 58 General Disassembly Procedures 59 Removing the End Covers r 59 Removing the Bottom Cover for Internal Access 61 Y Axis S ubsystem eee 63 CARRIAGE REPLACEMENT E ocn Ra so ke votar Ru Sx TEN kEi 63 Replacing the Carriage Flex 6
84. xist in either C windows system or C winnt system folder Error 1003 Internal Error Hard Lock Dongle not plugged in Stitches Overlap to Wrong Side 301 Software Occurs most often when converting an outline which is from an embroidery file versus outlines generated from Corel Draw or the like This is because the stitch segments are small and more irregular Also when a portion of the outline overlaps the algorithm gets confused Best results occur when there is no overlap ping or doubling of outline segments See the 301 User Guide for the most up to date information concerning the 301 software 109 v How to KISS CUT Kiss cutting is the process of cutting through one layer of a stack of material and not cutting through the layer s below Typically the upper layer s has a pressure sensitive backside which adheres to the lower layer of material Kiss cutting creates more scrap material for the upper layer s compared to cutting individual layers and hand placing them on the lower layers but can result in a considerable time savings since multiple layers do not need to be aligned and the placement stitch for the upper layer may be eliminated from the embroidery process 16 17 18 19 Place Background material onto adhesive sheet and smooth it flat Place the foreground material on top of the background material making sure the sticky side is down Load Blade Holder into Carriage Jaw Adjust B

350HF service manual

Contents

Download Pdf Manuals

Related Search

Related Contents