SERVICE MANUAL
Contents
1. Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Adjustable feet n 4 Auto door lock ADL e Motor overheating protection MOP e No heating without water NHW e Auto water cool down before drain 90 boiled water AWC e Water protection WHRP e Acqua Stop kit e Child protection e 1 Cotton cycles Strong Normal Delicate n 2 1 Synthetics Normal Delicate n 1 2 Wool n 1 3 Hand wash n 1 4 Sport program n 1 5 Spin 1 6 Drain n 1 7 Underwear n 8 Bulky Clothes n Optional function keys additional program settings ON OFF button e Half load e Super Wash Spin exclusion e Spin reduction rpm e ECO Time e No Soak Rinse stop e Delicate Cold wash 5E e Accelerated Washing e Extra Rinse e No use detergent Healthy Time Delay e Start Pause e Packing dimensions HxWxD cm 88 5 63 5 65 Gross weight kg 75 40 Container load pcs 40 HC load capacity pcs 162 Haier Washing SERVICE MANUAL HW D1270TVE ME Chapter 3 Matters needing attention 3 1 Safety 1 A separate earthed socket is required for the power supply The washing machine must be positioned so that the plug is accessible Q 3 Fuses in the power circuit should be rated for 15A If the supply cord is damaged it must be replaced by the manufacturer its ser2. any instructions in this manual with this Stop sign must be followed strictly 1 3 Function indication symbols You will see them in the specification table Signify the washing machine has this function Signify the washing machine doesn t have this function Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 2 Product Feature 2 1 Features Environmental friendly to protect your skin DC driver to save more energy and water High speed is available for easily dying and washed items are always ready for further use Sterilization of electrolyzed water makes washing complete and clean Super large LCD displayer provides a clear indication of functional operation Memory function of power failure Thorough rinse function Dynamic washing function Electromagnetic door lock which will open when the machine stops Haier Washing Machine SERVICE MANUAL HW D1270TVE ME 2 2 Specification Last update Description of appliance Washing machine Type of appliance FS standing BI built in FS Supplier own brand Haier Supplier bar code EAN Haier Commercial Brand Model Haier Commercial bar code EAN Haier Energy efficiency class A Washing performance class A Spin efficiency class B Programs n 11 Capacity Kg 7 Spin speed max optional
3. off the tap and repair Do not use the washing 2 Keep the door slightly open when the washing machine is not in use to prevent formation of odors do not cover the washing machine with Mastic cover so that inside dampness cannot be kept in machine until the hoses are properly fixed Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 4 Operational Guidance Power Switch Pressing this button will switch the washing machine on and off B Wash programming dial By turning the dial clockwise counterclockwise the required program can be selected Refer to Guide to Operational Program Selection C Detergent distribution drawer Open the drawer three compartments can be seen Compartment 1 Pre wash detergent Compartment 2 Normal Quick wash detergent Compartment 3 Softener conditioning agent perfume etc D Washing temperature dial Press this button to select the required temperature when a temperature is selected the corresponding indicator will go on E Display Such information as remaining wash time temperature and speed setting and error messages will be shown Note After power is switched on the display will go on and the remaining wash time decreases As the water pressure and temperature may differ the remaining time may be adjusted accordingly When the laundry is not balanced during spinning the time may be automatically
4. 220 240V 9 2 4 Abnormal noise and vibration Troubleshooting Turn on power and choose spin program to start Measure if import voltage of drain pump is 220 240V Cut off and check if the connection between drain pump and computer board is open Dismantle the screws Is the pack screws dismantled Y Clean Is there foreign material in the washer Adjust adjustable feet Is washer in balance Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Aw Replace it Is belt loose or worn LES Are the screws of counterweight and Fasten them motor loose Dismantle triangle and check the bearing If it Remove belt and turn belt pulley by hand and then check if there is different noise is broken replace it Replace motor Turn on power and set spin program then start check if there is different noise from motor 9 2 5 Water leaking Troubleshooting Check if water is leaking from the inlet Readjust it pipe or the tap Is drain pipe broken Replace drain pipe Remove clothes Check if there is foreign material nipped between cushion of sight window and sight window N Check if all tubes and tie in is leaking Reassemble or repair water including the connecting of tube and valve dispenser tube and dispenser outer cylinder cushion of sight window hose and outer cylinder drain pump and gas valve Replace cushion of sight Is cushion of sight window
5. D1270TVE ME 7 4 Joining the Inlet Hose to the Washing Machine 1 Connect the nut on the inlet hose to the connector Water inlet Tee Nut on the water valve 2 Tighten the nut to secure the hose oy V1 a of water b 7 5 Connecting to the Power Supply Before connecting to the power supply check The socket is adequate for the maximum power of the washing machine For safety fuses in the power circuit should be rated for no less than 154 The voltage should meet the requirement The power supply socket and the plug of the washing machine should be compatible if they are not compatible Refer to a washing machine technician or a Haier designated service point for power cable replacement The washing machine should be connected to the earth before use Supplementary earth cable should not be necessary if the socket is connected to the earth Supplementary earth cable shoulde be installed on the upper back of the washing machine and connected to an earth if the power supply socket has no earth connection Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 8 Wiring circuit 8 1 Wiring circuit Haier Washing Machine SERVICE MANUAL HW D1270TVE ME 8 2 Self check Note 1 If you want to stop the program setting at first you should pressthe button of start pause only one time Then turn off power If you want to start the program setting again you should turn
6. Haier Washing Machine 10 12 13 13 14 15 15 15 15 SERVICE MANUAL HW D1270TVE ME 7 4 Joining the Inlet Hose to the Washing Machine 7 5 Connecting to the Power Supply Chapter 8 Wiring circuit 8 1 Wiring circuit 8 2 Self check Chapter 9 Error Display and troubleshooting 9 1 Error Display 9 2 Examination amp Troubleshooting 9 2 1 Display nothing 9 2 2 No water inletting 9 2 3 No draining 9 2 4 Abnormal noise and vibration 9 2 5 Water leaking Haier Washing Machine 1 6 1 6 17 1 7 1 8 19 N N N NNN NOD O1 OT CI SERVICE MANUAL HW D1270TVE ME Chapter 1 General Information 1 1 General Guidelines When servicing observe the original lead dress lf a short circuit is found replace all parts which are overheated or damaged by the short circuit After servicing see to it that all the protective devices such as insulation barriers insulation papers shields are properly installed Confirm that the screws parts and wiring which were removed in order to service are put in the original positions or whether there are the portions which are deteriorated around the service places serviced or not And be sure safety of that 1 2 Caution and Warning symbols You will see them in Matters needing attention 0 Any instructions in this service manual with this Warning sign must be followed strictly S To prevent damage to the washing machine
7. broken p window Replace outer cylinder Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Sincere Forever Haier Group Haier Industrial Park No 1 Haier Road 266101 Qingdao China http www haier com Haier Washing Machine
8. it between AC 220 240 V Cut off power and pull out water level pressure switch wire connection Set spin program to start Check the export voltage to drain pump is it between AC 220 240V between blue wire and green wire Replace PCB Check if drain pump or drain pipe is jammed and open the filter and clean The wire between computer board and drain pump is not connected properly Replace the wire Error message Temperature sensor is not properly connected or damaged display at the end of a program Troubleshooting Cut off power and measure the resistance of temperature sensor by multimeter is it between 5 14kQ Y Check if NTC is connected properly Check the blue wire and black wire of NTC are they connected well Y Disconnect the white wire and black wire from computer board and measure if the resistance between blue wire and black wire of PCB is it infinite Replace PCB Haier Washing NTC exist open circuit Replace it Machine Connect NTC well Connect all wires well SERVICE MANUAL HW D1270TVE ME Error message The heater may be broken Troubleshooting 4 Heater element Cut off power check the resistance must be broken Of two pins of heater element by de please replace it multimenter is it between 30 350 Turn on power and set wash mode then start check the export PCB must be voltage of heater element broken between 12 6 and J9 9 is
9. it please between AC 220 240V replace it Error message The required water level is not reached within 8 min Troubleshooting Check if water is leaking from washer Readjust or replace the broken parts bottom inlet pipe drain pipe or other pipe connection Check if tap is closed or water pressure is r X Open the tap or wait for normal water pressure too low usual between0 03 1 MPa to use N Clean inlet valve Check if inlet valve is jammed Observe if the height of drain pipe not Draw out the dispenser and check if a reach 80 cm If water water is entering level pressures switch and the hose is leaking gas Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Turn on power and set pre wash mode then start Check the import voltage of electromagnetic valve by multimeter is it between AC 220 240V between the white wire and red wire that they are not connected Voltage is220 240V between white wire and white wire between red wire and red wire Electromagnetic valve must be broken please replace it 220 240V The wire connected PCB and inlet valve is not Check if export voltage from computer properly Please reconnect it or replace it board to electromagnetic valve is it between AC 220 240V that voltage between grown wire and white wire of PCB Replace PCB Error message Motor speed error it may be not properly connected or damaged Troubleshoo
10. prolonged These are normal phenomena F Washing indicator It indicates the washing process of the selected program When the light is on it shows that the washing process being indicated is running Haier Washing Machine SERVICE MANUAL HW D1270TVE ME G Delay Button Touch this button lightly the washing machine will start operation after a period of time and the corresponding indicator will go on The range is 0 5 24 hours each touch of this button increases a half hour After the button is set press the Start Pause button to start countdown of the set time the time is displayed on the screen until the program ends Note The delay time muse be longer than the program time otherwise the washing machine will start the wash program directly H Extra rinse button Touch this button lightly the indicator will go on An additional rinse operation will activated Note Select this function when programe 1 6 or 9 is selected Rinse hold button Touch this button lightly the overhead indicator will go on When the washing machine is at the last rinsing operation it will not drain but to start a soaking cycle If you want to spin the laundry press this button again the indicator will go off and operation will resume Note Select this function when prewash cotton amp linen synthetics single rinse is selected CO Time button Before a washing program press this button to set the required washing load 1 3 FULL the wash
11. rpm 1200 Noise level sound pressure level dB A 72 Energy consumption per wash circle kWh 1 19 Water consumption per wash cycle 56 Residual dampness spin result 96 5096 Spin speed selector switch steps rpm e Spin speed variator stepless rpm e Adjustable thermostat water temp adjust from to C 90 Drum capacity dry laundry water kg 7 56 Auto water level adjust depending on volume of filled in laundry AWL e Washing time max min 178 Washing temperatures program controlled C Cold 30 40 50 60 90 Certification s CE ISO 9001 ISO 9002 CE ISO 9001 Approvals VDE GS T V GS IMQ TUV GS Rhl per average 200 wash cycles EN50242 COLD e 9 Basies data Unit dimensions HxWxD cm 84X59 5X61 Net weight kg 73 Voltage frequency V Hz 220 240V 50Hz Input power main fuse intensity W A 2000 10 Work top removable 0 0 Control M electromechanical E electronic F fuzzy E Inner cylinder S stainless steel Z zinc coated S Outer cylinder P Plastic S stainless steel P Door aesthetic R round Y big eye Q square Y Diameter cm 30 Outer door frame S stainless steel M metal P plastic P Inner door G glass P plastic G Detergent compartments n 3 Removable compartment for liquid detergent Delay timer from to h 0 5 24 Self cleaning suds pump e Water inlet hose cold water hot water Water drain hose support 0 0
12. SERVICE MANUAL HW D1270TVE ME Haier SERVICE MANUAL Order No FL0812S010V1 1 Front Load Washing Machine MODEL HW D1270TVE ME HW D SERIES WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public It does not contain warnings or cautions to advise non technical individuals of potential dangers in attempting to service a product Products powered by electricity should be serviced or repaired only by experienced professional technicians Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death 02008 Haier Washing Machine All rights reserved Unauthorized copying and distribution is a violation of law Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Haier Group Contents Chapter 1 General Information 1 1 General Guidelines 1 2 Caution and Warning symbols 1 3 Function indication symbols Chapter 2 Product Feature 2 1 Features 2 2 Specification Chapter 3 Matters needing attention 3 1 Safety 3 2 During Use Chapter 4 Operational Guidance Chapter 5 Program Introduction Chapter 6 Appearance brief introduction 6 1 Name of parts 6 2 Net dimension Chapter 7 Disassembly and Installation 7 1 Remove packing materials 7 2 Dismantle packing bolts 7 3 Adjusting the washing machine
13. brief introduction 6 1 Name of parts Detergent distribution drawer Top panel Display Selection knob Operating buttons Porthole Door Door handle Haier Washing Machine SERVICE MANUAL HW D1270TVE ME 6 2 Net dimension Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 7 Disassembly and Installation 7 1 Remove packing materials Remove all the packing materials including the foam base to prevent vibration during use as shown in Fig 1 Upon opening of the package water drops may be seen on the plastic bag and the porthole This is normal phenomenon resulting from water test in the factory Fig 1 7 2 Dismantle packing bolts Dismantle the packing bolts as shown in Fig 2 The packing bolts are designed for clamping anti vibration components inside of the washing machine during the transportation process Before use 1 Remove the back plate 2 Remove the three packing bolts on the back plate and take out the rubber hose 3 Replace the back plate 4 Fill the holes left by the packing bolts with plastic plugs Attention The packing bolts and rubber hose should be kept in a safe place for later use 7 3 Adjusting the washing machine There are adjustable feet under the bottom of the washing machine Before use the washing machine should be adjusted as shown in Fig 3 so that it is level Fig 3 Haier Washing Machine SERVICE MANUAL u HW
14. by pulling the plug of computer board Check if power plug exists 220V 240V AC voltage at the import pin Replace PCB Insert the plug well and test 9 2 2 No water inletting Troubleshooting Is the tap shut off or the water pressure too low Open tap or wait for normal water pressure Check if water is leaking from washer connection especially between inlet pipe and tap to make sure of no bends Reconnect inlet pipe Clean filter Check if filter of electromagnetic valve is jammed N Choose pre wash program and start Check if there is 220 240V at import pin 220 240V Replace electromagnetic valve of electromagnetic valve El Haier Washing Machine SERVICE MANUAL N ep HW D1270TVE ME Reconnect the wire Is there open circuit between electromagnetic valve and computer board Choose pre wash program and start then Replace PCB check if there is 220 240V at export pin of electromagnetic valve 9 2 3 No draining Troubleshooting Is the height of drain pipe too high Adjust the height of drain pipe to 80 100 cm Turn filter anticlockwise open and check if filter is jammed Clean and tighten filter clockwise N Arrange hose and clean Check if hose connecting cylinder to pump is bent or jammed N Replace drain pump N Replace Turn on and choose spin program to start PCB Measure if export voltage of PCB to drain pump is
15. d red wires is it between 220 240V Error message Water level exceeds protection value Troubleshooting Clean water switch hose and air collector Check if water switch hose and air collector are jammed N Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Pull out water switch inserts and turn on power then set wash mode While water is entering at the position of 1 4 glass window check the resistance between and is it 0 Check the resistance between Dand is it infinite N Without power connect inlet pipe to inlet vavle then open the tap and observe if water is entering in dispenser Without starting but electrifying measure the import voltage of inlet valve is it between AC 220 240V Haier 220 240V Washing Machine Replace water Switch Replace inlet valve Replace PCB pressure SERVICE MANUAL HW D1270TVE ME 9 2 Examination amp Troubleshooting 9 2 1 Display nothing Troubleshooting Repair power supply Measure the power supply is it exists 220V 240V AC voltage Press the power switch Is power switch on Make sure power supply cable assembly is connected well and then replace power switch Press power switch and check the voltage between two pins of power switch Is there 220 240V AC voltage between blue wire and brown wire Cut off power and check if plugs are connected well
16. econds 22 22 will be displayed 13 When a program cycle is finished END will be displayed Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 9 Error Display and troubleshooting 9 1 Error Display Error message Door is not properly shut 20s after program is started Troubleshooting Pushing the door to Check Whether Door is Shut the door properly properly shut or not Cut off the power and then turn on again Check the voltage between brown wire and red wire of door lock is it between AC Door lock is broken and need replacing 220 240V 4 then make sure wire is connected properly Check if the wire connecting door lock Connect the wire properly and computer board is loose Replace Check the voltage between grey wire and PCB white wire of computer board is it L M between AC 220 240V Error message Drainage error water not emptied within 4 min Troubleshooting Cut off power and water level pressure switch wire connection measure the resistance of 1 and 3 pin is it infinite If not it is water level pressure switch failure and Check if water is emptied A BOB replace it If it is then repair and check computer board and wire as followed Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Check if drain pump acts by touching pump position Cut off the power and choose spin program to start then check the import voltage of drain pump is
17. ing machine will automatically adjust the water consumption heating time and washing time Users can select the washing load as required for economical operation Note 1 1 3 FULL refers to the four levels of washing load If the laundry is more than half of the drum content it is recommended to select 2 3 FULL otherwise select 1 3 1 2 2 For synthetics sport you can only select 1 3 2 3 3 Please adjust the detergent quantitiy as per the washing load selected K Start Pause button When the washing machine is plugged and program is selected lightly touch this button to start operation During a wash cycle touch it lightly the display will begin blinking and operation will stop Touch it again to resume operation L Spinning speed setting button Touch this button lightly to select the desired speed There are speed indicator over this button Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 5 Program Introduction IP D a Temperature Default Setting oe rogram Knob sundr u u i Position d MEES Prawash Heavy soil laundry 1000rpm 40 C eh iiid ui EH Mes au el a felt free 30 C 40 C Handwash items identifed as machine X i a m i R o jx x e s siteres i i i Slight soil Quick cotton linenand x 30 C 40 C 1000rpm 40 x synthetic fabrics mme se men Dos x OO CECI X X Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Chapter 6 Appearance
18. on the power again so it is ok 2 Switch on the power press the extra rinse button and the rinse hold button at same time the washing machine will display the model then press start pause button the washing machine will be in self check mode 1 When the door switch is closed for ten seconds 88 88 will be displayed 2 When the main wash valve allows water to let in for 3 seconds 77 77 will be displayed 3 When the pre wash valve allows water to let in for 3 seconds 77 77 will be displayed 4 When the hot water valve allows water to let in for 3 seconds 77 77 will be displayed 5 When the main wash valve the pre wash valve and and also the hot water valve allow water to let in for 3 seconds at the same time 77 77 will be displayed 6 When the motor runs for ten seconds with the spin speed 93rpm 66 66 will be displayed 7T When the motor runs for 50 seconds with the spin speed 800rpm 66 66 will be displayed 8 When the main wash and pre wash allow the water to go in meanwhile until the maxim water level 55 55 will be displayed 9 When the water fills the tub fully it will stop for ten seconds and at this time 55 55 will be displayed 10 When the motor runs clockwise for 15 seconds with 50 rpm the washing machine will stop for 5 seconds and at this time 44 44 will be displayed 11 When the washing machine heats water for 10 seconds 33 33 will be displayed 12 When the washing machine drains for 30 s
19. ting n Connect them well and test Cut off power and check if motor wire is g connected well Connect them properly and test Check if the wire of motor is connected well with computer board Y Pull out the motor insert string and check the resistance of motor speed measurer and the winding of the motor is it as followed From up to down The order is M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 the resistance between M5and M10 is 1 67 1 850 the resistance between M8and M9 is 1 69 1 87Q Replace the motor Haier Washing Machine SERVICE MANUAL HW D1270TVE ME Check the import voltage between M1 Replace PCB wind and M2 wind is it between AC 220 240V Error message Motor overheat protection or is damaged Troubleshooting Cut off power and check if motor wires i Reconnect well are connected well Put the motor in nomal temperature about ten minutes and then test Measure if resistance of motor winding by again If the resistance is natural it multimeter is it as followed is caused by overheated the resistance between M5and M10 is protection Then check and deal with 1 67 1 85Q the resistance between M8and overload abnormal voltage If M9 is 1 69 1 87Q not please replace motor Pull out the wire connection of motor and Repair wires computer board Then check if circuit is open by multimeter Turn on power and set spin mode then start Check the import voltage Replace PCB between red wire an
20. vice agent or similarly qualified persons in order to avoid a hazard 0 5 Do not use flammable detergent or dry cleaning agent do not use flammable spray in close vicinity to the washing machine do not remove or insert the plug in the presence of flammable gas 2 Hold the plug and not the electric cable when unplugging the washing machine 4 Do not touch or use the washing machine bare footed or when the hands or feet are wet 6 The door of the washing machine will become hot during the heating process Avoid contact with the door during the heating process For safety keep children away from the washing machine 7 Keep children away from the packing materials after unpacked Haier Washing Machine SERVICE MANUAL HW D1270TVE ME i The washing machine should not be installed 8 The carpet must not obstruct the ventilation outdoors or in a damp place In the event of water leakage or splashes allow the machina to dry naturally openings in the base of the washing machine 0 Keep away from heat sources and direct sunlight 11 ang installation ensure NEM ae to prevent plastic and rubber components from net ant De Mean aging and avoid damage to the electric cable 3 2 During Use Before use check the joints of the filling hose the tap and the drainage hose for possible problems from water pressure fluctuations If joints are loose or there is leakage turn
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