SoundPoint® IP 600/601 SIP 2.0 User Guide - Support
Contents
1. OR Press the line key of the Speed Dial assignment you wish to call To Answer a Call Press the line key with the flashing green LED indicator Display Contrast For other call handling func tions such as Hold Redial and Call Forwarding please see the relevant sections ear lier in this User Guide To adjust the contrast on the display to a comfortable level 1 Press __Menu J Select Settings followed by Basic Contrast 2 The display on the SoundPoint IP Expansion Module s will change presenting a new display along with line keys that are assigned Up or Down status Pressing the Up or Down line keys will increase or decrease the display contrast Speed Dial You can create up to 47 speed dial entries when three SoundPoint IP Expansion Mod ules are attached To add speed dial entries see the sections Contact Directory and Speed Dial earlier in this User Guide The SoundPoint IP Expansion Module will assign line designations to the first available line keys and then follow them with speed dial assignments 3 4 Press the Ok or Cancel soft keys on the phone to accept or reject changes Press or the Exit soft key to return to the idle display Jane Doe 3409 John Doe 4310 Bill Smith 3411 Home 26 Busy Lamp Field The Busy Lamp Field BLF feature allows monitoring of the hook status and remote party information of users through2. e POLYCOM User Guide SoundPoint IP 600 601 SIP 2 0 with SoundPoint IP Expansion Module for SoundPoint IP 601 diS 109 009 dl jUlOgpunos Paris List e e 1 Installing SoundPoint IP 600 601 SIP 2 Powering Options for the SoundPoint IP 600 601 SIP 2 Connecting Network and Power Source EE E 3 Connecting the Handset and Optional Heqdsel 4 Attaching the Base LL kk k kek 4 Features e e 5 Key Descriptions e e 6 Using SoundPoint iP 600 601 SIP e e e 7 Pacang a Call o w J _ _ _ _ _ _ _ _e_ _ _l_r_l_llre ee e e e J erer 7 Answering Call eiseres EN IM II NMM MMMDMDTMDE M 8 Call Hold and SV s c 545x4yE51455y4 EEEN 8 Mu iiple Calls on Fold essers rp mmpmmanno_ y 8 Nisran aer DnDrrrrarX Xl ab nde euneenost eae 8 General Key se k 9 local Conie ele Eee cen DD DE rene nen et nn ee Ra
3. for regular headset users To do this 1 Press Menu 2 Select Seftings followed by Basic Preferences Headset Memory 3 Use the up or down arrows and Select soft key to enable Headset Memory Mode 4 Press to return to the main menu Display Contrast To adjust the contrast on the display to a comfortable level 1 Press Menu J Select Settings fol lowed by Basic Contrast 2 Pressing the Up or Down soft keys or volume keys will increase or decrease the display contrast 1 Press Menu 2 Select Settings followed by Basic Preferences Time amp Date 3 Select from Clock Date Clock Time Clock Order or Enable Disable 4 Scroll through the options via the up and down arrow keys 5 Press Select to confirm and to return directly to the idle display Subsequent calls to or from this phone using the headset will cause the headset key to flash Pressing the line keys or the Answer soft key to receive a call will now connect to the user s headset automati cally Repeat steps 1 3 and select Disable to turn Headset Memory Mode off 3 Press the Ok or Cancel soft keys to accept or reject changes 4 Press or the Exit soft key to return to the idle display Ring Type Many ring types are available including a Silent Ring Users can select different rings to distinguish between lines or to have a different ring from their neighbor s phone To change the incoming ring 1
4. that expands the potential of call han dling when used with the SoundPoint IP 601 phone Up to three SoundPoint IP Expansion Modules can be cascaded to a single host phone increasing the total num ber of buttons to 48 for intensive business IP telephony users Each of the 14 keys on the SoundPoint IP Expansion Module features individual bi color LED indicators allowing easy recognition of line or call state Keys may be programmed for speed dials or direc tory numbers DN Installation and configuration of the SoundPoint IP Expansion Module is easy since power and signaling are taken from the host SoundPoint IP 601 phone upon connection No extra wires or power supplies are required for the SoundPoint IP Expansion Module The following items are included in your SoundPoint IP Expansion Module pack age Check this list before installation to ensure that you have received both items SoundPoint IP Expansion Module If you are missing an item please contact your system administrator Base Stand Installing the SoundPoint IP Expansion This section provides basic installation The SoundPoint IP 600 601 User Guide instructions and information for obtaining includes regulatory compliance informa the best performance with the Sound tion that your system administrator should Point IP Expansion Module If you re review and can also be found at quire additional information or assistance www polyc
5. Press __Menu J Select Settings fol lowed by Basic Ring Type 2 Optional If multiple lines are used first select which line to change 3 Using the arrow keys highlight the desired ring type Press the Play soft key to hear the selected ring type Call Lists A local list of calls missed received and placed is maintained by the phone up to 100 for each Press followed by Call Lists and Missed Received or Placed Calls as desired Call information will be displayed From this screen 1 Choose Edit to amend the dial string before dialing 2 Choose Dial to return the call 3 Choose Exit to return to the previous menu To quickly view respective call lists from the idle display Contact Directory In addition to a directory of missed placed or received calls the phone can store a local directory of 500 or more contacts If Silent Ring is selected incoming calls can only be answered by press ing the Answer soft key 4 Press Select to change to the selected ring type 5 Press or the Exit soft key to return to the idle display See also Distinctive Ringing Call Treatment For additional choices press More fol lowed by 4 Info to view information about the call 5 Save to store the contact to the Contact Directory 6 Clear to delete the call from the list Press More and Exit soft keys to return to the idle display Press O for Placed Calls Press for Recei
6. Voice Mail if supported Messages Place receive text and voice messages tae Access local and server features Select and Delete controls for options and text within local menus Scrolling of lists and control of text number entry on display Call Forward ty Soft keys to select from various context sensitive options Volume keys to adjusts audio and ringer volume Dial Pad General dialing and alphanumeric entry including special characters Using SoundPoint IP 600 601 SIP Placing a Call Using the Handset 1 To obtain dial tone pick up the handset 2 Dial the desired number During a call users can alternate between handset headset or hands free modes by pressing the or keys or picking up the handset Using Hands Free Speakerphone Mode 1 With the handset on hook press any as signed line key or NewCall to obtain dial tone 2 Dial the desired number Using the Headset 1 With the optional headset connected press any assigned line key or NewCall to See also Headset Memory Mode obtain dial tone 2 Dial the desired number Users also have the option to dial directly from the dial pad without first getting dial tone Sim ply enter the number then lift the handset press the Dial soft key or press the or O keys In all cases the active call will appear on the display showing call duration and destination Answering a Call Using the Handset Pick up the ha
7. include accepting a new configuration or new software There are two ways to reboot the phone gt Simultaneously press and hold the Mes sages Microphone Mute and Volume keys see figure for more than 3 seconds or until a beep is heard gt Press and select Settings Advanced Restart Phone the user pass word is required to access this menu The reboot process will begin and is complete when the idle display is shown In the case of problems it may be possible to restore normal operation of your phone without rebooting Contact your system administrator before attempting to reboot the phone Optional Features Text Messaging Users can send and receive Text messages Message Waiting Indicator LED on the on the phone SIP Instant Text Messag front of the phone and optionally a visual ing is supported in real time Received notification on the display messages will be indicated by a flashing To read text messages 1 Press Messages and select Instant g Messages OR Press the InstMsg soft key to read a message just received 2 Optional If multiple lines are in use select from which line messages are to be retrieved 19 Messages appear first to last in sent order Press the Next or Prev soft keys to cycle through messages in order Press the More soft key to access the Delete Reply and New options To send a text message 1 Press Messages 2 Select Instant
8. the busy lamp fields and displays on an attendant console phone Note This feature is not sup ported if your phone is config ured to work with Microsoft Office Live Communications Server Troubleshooting No Dial Tone Verify power is correctly applied to the SoundPoint IP 600 601 SIP phone e Check that the display is illuminated Make sure the LAN cable is inserted properly at the rear of the phone try unplugging and re inserting the cable If using inline powering check that the switch is supplying power to the phone contact your System Adminis trator Verify if dial tone is present on any other audio paths e Switch between handset headset if present or hands free to see if dial tone is present on these other paths e If dial tone exists on one of these connect a different handset or head set to isolate the problem No Display Incorrect Display or Bad Contrast Verify power is correctly applied to the SoundPoint IP 600 601 SIP phone e As No Dial Tone above Verify contrast adjustment e Follow the instructions in this User Guide to readjust the contrast to a darker level e Reboot the phone to obtain a default level of contrast follow the instruc tions in this User Guide 27 Verify successful outbound or inbound calling e Place a call to the phone under in vestigation check that the display indicates incoming call information e Lift the handset Ensure dial
9. the change then press to return to the idle dis play The figures show a typical Buddy Status screen display of monitored phones and a My Status display Exit If Select Dial InstMsg Exit More To view and change Presence settings 1 PA Press and select Features and Presence Choose My Status to change your own status Choose Buddy Status to monitor the status of the contacts within your buddy list Choose Privacy List to see which phones are allowed to watch your phone abd which phones are blocked from watching your phone Your phone can be configured to work with Microsoft Office Live Communications Server and communicate with others using Microsoft Office Communicator and Windows Messenger Contact your system administrator to find out To add a contact in the buddy list 1 Qo Press the Buddies soft key on the idle display to get to the Buddy Status screen or press and select Features Presence Buddy Status Press More Press Add Enter the number of the buddy for example 7778 Press Submit 21 If the buddy is added successfully you are able to scroll to it on the Buddy Status screen Any contacts added through the buddy list will appear in as a contact in Microsoft Office Communicator and Windows Messenger SoundPoint IP Expansion Module 22 Thank you for choosing the SoundPoint IP Expansion Module a 14 line console
10. tone is present and place a call to another extension or number check that the display changes in response No Ringing Verify incoming ring setting and volume Verify successful outbound or inbound levels calling e Adjust the ringing level from the front e As No Display above panel using the volume up down keys e Check same status of handset e Check that ring type selection is not headset if connected and through Silent Ring the hands free speakerphone No Audio on Headset Verify correct connections e Ensure the headset is plugged into e Ensure that headset is compatible the jack marked Headset at the rear with the phone of the phone e Ensure the headset amplifier if pres ent is turned on and or the volume is correctly adjusted No Response from Feature Key Presses Verify phone is in active state e Make a call to the phone to check Press followed by System for inbound call display and ring Status and Server Status to confirm ing as normal If successful try to line is actively registered to the press feature keys within the call to server access Directory or Buddy Status for e Reboot the phone to attempt re reg example istration to the server Display shows Network Link is Down Verify LAN cable is properly connected e Check termination at the switch or e Press followed by System hub furthest end of the cable from Status and Network Status Scroll the phone down to verify LAN port is Ac
11. A or lower case a characters and the 1 A a soft key can change this Ending the call on the conference originator s phone will not end the conference the other two parties can continue to talk 4 When the second party answers press or the Confrne soft key again to join all parties in the con ference or press the Split soft key to put the first call on hold and keep the second call as the active call A conference may be created at any time between an active call and a call which is on hold on the same line or another line by pressing the Join soft key Transferring a Call 1 During a call press or can be done as soon as the ringback the Trnsfer soft key the active call is sound is heard or you can wait placed on hold until the third party answers and 2 Press the line key if set up for speed talk to them before completing the dial on the SoundPoint IP 600 601 transfer Press the Split soft key to and SoundPoint Expansion Module put the first call on hold and keep or dial the number to which you want the second call as the active call to transfer the call OR Transfer may be cancelled during estab lishment by pressing the Cancel soft key Use the arrow keys to access speed The original call is resumed dial numbers missed placed and received call lists From one of these lists press the Dial soft key A blind transfer without consul tation can also be supported by again to complete the transf
12. Calls received while Do Not Disturb is enabled are logged in the Missed Calls list To turn off Do Not Disturb press Do Not Disturb again To turn call forwarding off 1 Press the Forward soft key from the phone s idle display or press and select Features and Forward 2 Optional If multiple lines are in use select which line to disable 3 Press the Disable soft key Idle display returns and the line indicator now displays the regular icon Call Forwarding is not available on shared lines To conform to regulatory requirements hand set and headset volume will return to a preset level after each call Hands free volume settings will be maintained across calls Optional If multiple lines are in use Do Not Disturb can be set on a line by line basis Contact your system administrator for further details When Do Not Disturb is enabled for a particular line this is indicated by a flashing X beside the line indicator on the display Time and Date Time and Date is clearly displayed on the SoundPoint IP 600 601 SIP phone If the phone cannot obtain a time and date from the server the display will flash Contact your system administrator if either time or date is incorrect Users have control over the format of the display and can turn it off Select options which are right for you as follows Headset Memory Mode As an option the headset can be perma nently enabled This is especially useful
13. Messages 3 Optional If multiple lines are in use first select from which line to send a message 4 Press the New soft key 5 Enter the desired extension or SIP URL Press the 1 A a soft key to alternate between numeric and up per lower case alphanumeric modes 6 Press the Select soft key to choose from various pre scripted short mes sages OR Press Edit to compose a custom message Use dialpad keys to cycle through the character set Use keys 1 0 and to select special charac ters 7 Press Send when finished Presence Status Buddy Lists The phone combines interactive message services and status monitoring to comple ment a traditional messaging application such as email Live interaction within a pool of phones is possible by monitoring the presence of the parties involved Each phone can watch the status of up to eight other phones These other phones form the Buddy List The status of bud dies is displayed and updated in real time Each phone can also be watched by up to eight other phones To add or delete a contact from your buddy list or block a contact 1 Press Directories and select Contact Directory 2 Using the arrow keys scroll through the directory to choose a contact 3 Press Edit and scroll down to the Watch Buddy or Block Buddy fields 4 Press Q to switch between Enabled or Disabled status 5 Press the Save soft key or Cancel to abandon
14. R CONDITIONS OF MER CHANTABILITY FITNESS FOR A PAR TICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGE MENT ALL OF WHICH ARE EX PRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZ ES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product Limitations of Liability LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUEN TIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAIN TENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLY COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of i
15. assigned to a Line Key there could be up to five line keys avail simply press the line key directly opposite able for speed dial the number on the display To quickly view a complete list of assigned speed dial entries press 4 Dial directly from a selected number P y Multiple Lines SoundPoint IP 600 601 SIP can support up to six lines Lines can be configured for private or shared lines Typically the top most line key is reserved for the principle directory number of the phone Depending on how your phone is configured the display could resemble one of the displays shown 15 Multiple Keys Per Line Each line on the phone can be configured to have more than one line key associated with it If this is the case the display could look like this Incoming calls to this line will be distributed evenly among the available keys Similarly outgoing calls will be distributed Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances More than one call appearance is useful if there is an active call and an incoming call arrives on the same line In the example shown extension 9301 is in an out bound call with 9304 The second figure shows an incoming call from John Brown To answer this incoming call put the original call on Hold or press the key to access the new call Soft key labels will be updated on the display with these options 1 Answer the incoming
16. be transferred put on hold or added to a conference Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display Individual line indicators reflect voice or text messages left on that line useful if multiple lines are in use To listen to voice messages 1 Press Messages 2 Select Message Center 3 Optional If multiple lines are in use select from which line messages are to be retrieved 4 Display indicates number of mes sages and their importance Press Voice Mail is an optional feature config ured on the server and may not be sup ported on your particular system Contact your system administrator to find out 3 28 p m Monday January 13 2077 r 2078a New Call fl Forward Shared lines are an optional feature con figured on the server and may not be sup ported on your particular system Contact your system administrator to find out A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center Connect to initiate Voice Mail retrieval from the Message Center OR Press Clear to turn off the flashing LED without listening to messages 5 Follow voice prompts to listen to messages Screen options may vary with server based application Voice Mail can be ac cessed with a sin
17. call 2 Reject the incoming call 3 Forward the incoming call to another exten sion Answering the incoming call places the original call on Hold and refreshes the soft key labels as indicated third figure If more than two call ap pearances are in use two will appear on the dis play and the total number will be indicated by a counter at the bottom right corner of the display For example 2 3 indicates that the highlighted call is the second one out of a total of three In the example case illustrated another out bound call can be placed on the same first line Press Hold during the first call and press NewCall to obtain dial tone and a new call appearance for a second call 16 To Bob Smith 9304 To Bob Smith 9304 From John Brown 9307 Mon Nov 21 3 16 PM 409301 From John Brown 9307 01 22 Hold Bob Smith 9304 00 04 55 Mon Nov 21 3 16 PM Shared Lines The phone supports shared lines A shared line is indicated by a different line icon In the figure the first line is private and the second line is shared If two phones share a line an incoming call to that number will cause both phones to ring The call can be answered on either phone but not both If a shared line is in use on one of the phones it cannot be used on the other one The shared line icon changes to a moving icon and the line LED turns red when the line is in use remotely Calls on shared lines can
18. cccccccccccce SI Disclaimer ccccc000000000000000000000000000000000000000000 0 Governing Law ccccccccccccccccccccccccccccccccccccoccce Copyright Notice e e e 1 Thank you for choosing SoundPoint IP 600 601 SIP a full duplex hands free phone running the industry standard Ses sion Initiation Protocol SIP This unit provides business telephony features and functions such as Multiple Call Appear ances Call Hold Transfer and Confer ence over an IP network In this User Guide you will find everything you need to quickly use your new phone Be sure to verify with your system admin istrator that your network is prepared for configuring your SoundPoint IP 600 601 SIP phone or consult the Administrator Guide SoundPoint SoundStation IP SIP for more information As well be sure to read the Parts List and the Safety Notices section in this guide before you set up the SoundPoint IP 600 601 SIP phone The following items are included in your SoundPoint IP 600 601 SIP package Check this list before installation to ensure Polycom SoundPoint IP 600 601 SIP that you have received each item If you are missing any items please contact your system administrator Power Adapter specification varies according to country Pho
19. e Feature Keys Access important features using these keys Soft Keys _ The screen will display oa labels for these keys Dial Pad to identify their context These 12 keys sensitive functions provide the 10 digits aA alphabetic and special N characters available in context Headset sensitive applications Microphone Mute Hold Sneakeroh Volume Adjustment Keys pelkergnone Use these to adjust the volume of the handset headset speaker and ringer Hookswitch Indicator This will alert you to incoming calls new messages and other events Speaker For ringer and hands free audio output Graphic Display Shows information about calls messages soft keys time date and other relevant data Hands free Microphone This works best when the phone is placed on a hard flat surface 5 Key Descriptions Feature Key Description Allows for hands free communication during calls Mutes audio transmission locally during calls Allows you to place and receive calls through an optionally con nected headset Line or Speed Dial keys with LED indicators Access to local directories and call lists Servi Access to special services Conference Allows setup of a 3 way local conference Transfer Transfer of current call to third party ial Dials last connected party from the phone Places current active call in Hold state Do Not Disturb Cancels ringing and directs incoming calls to your
20. er This Call Timer To Bob Smith 2055 Call progress on an active call is monitored through a local call timer This is visible within the active call window on the display Hola End Cal J Transfer J Confrre Ending a Call Press the EndCall soft key OR Replace the handset or press if in Hands free Mode or if in Headset Mode Redial Press to dial the last call placed OR from your phone Press and select Call Lists and To redial another previously dialed num Placed Calls to scroll through the list ber press O from the phone s idle display and press QO again to place the call 10 Call Forwarding Calls may be forwarded to another exten sion as follows 1 Press the Forward soft key from the phone s idle display or press and select Features and Forward at any time 2 Optional If multiple lines are in use select which line to forward 3 Enter a number or URL to forward all future calls to 4 Press the Enable soft key to confirm Call Forwarding Idle display returns with a moving arrow on the line label to confirm Call Forward ing enabled Volume Adjustment Press the volume keys to adjust handset headset and hands free speaker volume during a call Pressing these keys in idle state adjusts the ringer volume Do Not Disturb Press to prevent the phone from ringing on incoming calls A flashing icon and text on the display indicates that Do Not Disturb is on
21. gle key press Contact your system administrator to configure this option Distinctive Ringing Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory This allows identifica tion of a contact by a specific ring tone To set a distinctive ring for a local contact 1 Press Directories _ and select Contact value See Ring Type in this Directory guide for further details 2 Using the arrow keys scroll through 5 Press the Save soft key or Cancel the directory to choose a contact to abandon the change then Pree 3 Press Edit and scroll down to Ring to return to the idle dis Type play 4 Enter a number corresponding to Incoming calls from this contact will now one of the ring types available press have a distinctive ringing pattern O then to remove an existing This feature is local to the phone and may be overridden by server settings Contact your system administrator for more details Multilingual Support Localization Many languages are supported by the phone To change language 1 Press and select Settings 3 The display will change to the lan Basic Preferences Language KA SK of choice 2 Scroll through the list of available 4 Exit to the idle display by pressing languages and press the Select soft Menu _ J key when the desired language is highlighted 18 Phone Reboot Periodically the phone may require a user reboot Reasons for this
22. hone is connected to a compat ible Ethernet switch that can provide in line power the phone will use that power option Simply plug the sup plied Network cable between the LAN jack on the phone and an available Power and Data port on the In Line Power switch Cisco Catalyst In Line Power Switch Optional EEE 802 3af compliant In Line Power switch Connecting the Handset and Optional Headset 1 Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone 2 Connect the headset optional accesory to the headset jack on the back of the phone Optional For information on headsets please visit www polycom com and choose the Support link Attaching the Base 1 Place all cords in the recessed area 2 Align the two protrusions on the above the modular jacks as shown bracket with their corresponding holes in the phone and snap them to gether to lock the base to the phone Line Indicators Individual multi color LEDs display a dynamic call state Display Control Keys Line Speed Dial Keys N lt _ gt Use the arrow keys Use these keys to activate to scroll through the up to six lines or speed Ss displayed information dials that can be assigned to your phon
23. l other trademarks are the property of their respective companies amp SY amp Ss 1725 11621 001 Rev C E zy em GERD Ze ji gt
24. mplied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclu sions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copy right or other notices Polycom the Polycom logo design and SoundPoint are trademarks of Polycom Inc in the U S and various other coun tries Copyright Notice Portions of the soft
25. n be viewed by pressing that line key and holding it down for a few seconds If a line key is pressed briefly the first call on hold on that line key will be retrieved To turn off Microphone Mute press again General Key Use To navigate through menus and to enter data these are useful tips 1 Use and to scroll through lists In some lists the and keys can be used as Page Up and Page Down 2 When menus have submenus use and G to move one level down or one level back up 3 Press to exit from any menu 4 Press to exit from any directory Local Conferencing You can create a conference with two other parties using the phone s local conferencing feature 1 Place a call to the first party 2 Press or the Confrne soft key to create a new call the active call is placed on hold 3 Dial the phone number of the sec ond party or use the arrow keys to access speed dial numbers missed placed and received call lists From one of these lists press the Dial soft key Splitting a Conference When a conference has been established a Split soft key is available Pressing this key will split the conference into two calls on hold 5 To enter text using the dialpad press the number keys one or more times For example for A press 2 and for C press 222 When in text entry mode the display title will show whether keys will generate numbers 1 upper case
26. national wiring rules and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an out let on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help by Polycom Inc could void the user s authority to operate the equipment L Installation doit tre ex cut e confor m ment a tous les reglements nationaux applicable au filage lectrique Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equip ment and must always be readily accessible Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 29 La prise lectrique a laquelle l appareil est branch doit tre install e pr s de l quipement et doit toujours tre facile ment accessible Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada GE and VCCI Mark This SoundPoint IP 600 601 SIP has been marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC ORL SRS CIES lt 77 A BARRE CH _en ZARR X x BARE CE gt TIE LV ERY i2 es FF I BS E O 3 amp I A full copy of the Declara
27. ndset Using Hands Free Speakerphone Mode Press soft key Using the Headset Press to answer the call through an optionally connected headset In all cases the active call will appear on the display showing call duration and destination Call Hold and Resume or with the handset on hook press the line key with the active indicator or the Answer Incoming calls may be ignored by pressing the Reject soft key or during ringing Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off During a call press or the Hold soft key The call will be placed on hold and this will be indi cated on the display Press the Resume soft key or the line key to retrieve the call Multiple Calls on Hold If multiple calls are on hold on a single line key use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call If more than two calls are on hold on a single key an indica tion will appear on the display for example 2 3 shows that this is the second call out of three calls Microphone Mute During a call press o The e key lights up to indicate that the other party parties cannot hear you Microphone Mute applies to all modes handset headset and hands free You can still hear all other parties while Mute is enabled If calls are on hold on more than one line key the details of the calls on any line key ca
28. ne Base Quick Start Guide Installing SoundPoint IP 600 601 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound Point IP 600 601 SIP phone If you re quire additional information or assistance with your new phone please contact your system administrator The SoundPoint IP 600 601 SIP User Guide includes regulatory compliance information that your system administra tor should review and can also be found at www polycom com Powering Options for the SoundPoint IP 600 601 Both the SoundPoint IP 600 and SoundPoint IP 601 can be powered from Power over Ethernet in addition to AC power sources For Power over Ethernet both models will accept power over stan dards based IEEE802 3af and pre standard Cisco Power over Ethernet via the used or unused pairs over the Ethernet cables plugged ino the LAN port For AC power source both models are shipped with an adapter to convert the AC voltage to the appropriate DC voltage required gt There are differences between the DC voltages required by the SoundPoint IP 600 and IP 601 SoundPoint IP 600 Requires a 12VDC rated power adapter as supplied in the original packaging Power over Ethernet under the IEEE802 3af standard also supplies sufficient wattage to power the SoundPoint IP 600 phone without use of the adapter above Power SoundPoint IP 601 Requires a 24VDC ra
29. nn DMNNAA FN 9 Splitting a Conference A k kk 9 TRIS CFI GU r le510410554555 3555 E 10 e YY JJ a Me oooMNNNeE NmT n n a NzpM DMNM q no 10 Banga bee E E eee 10 RSC Gl A E EE IH H HHHHHNBHBHBDBBBBi IZ 2BIDJ J ZDZa25aZaMMMDMDM AE y 10 CGN Tol WO JIO s ay5454y4355k52 0900ye kew ay are yere e Ose bed en rev e Nabe bkn 11 Volume Acjustment escerai neend niban Ac k E Ee enina 11 Po INCI DU Db A EE 11 Dro E E E E mm m n 12 Headset Memory Mode hE k kek 12 Pipay Conia A r br ae HH HH e 12 w2 E r_ea_re x555x5 55 55 5 gt gt F r p F gm22mm1 13 CGM cmnn l m MDMMMVDVRERARNnNnanEoN NnoaNo a EnNRNIE 3E EEeES az ZA MMEMMM MD DD ER Md m 1 3 Gomar OTEC Z Mgggg____o 13 Peed DIG e E E 14 Nu Dl Li l Ss ek ken beyen Hella E i 15 Multiple Keys per line Ek 16 Multiple Call Appearances C 16 SINS LINES ce ereere vaste esteem saaessutucteorsanaseiunaeedeseustBonesecee 7 Voice Mail hk YA IZ Distinctive Ringing Call Treqtment EEEEEEEEAA EEE 18 Multilingual Support Llocalization L EE EEEEEEEEEEEEUEEEE 18 Phone Reboot keke ee keke k kek k KK KK 19 Optional Features ccccccccccccccccccccccccccccccccccccccs 1D TSG IVES e uMMMnNnNnNnEnEnE HnRNREnEnEenuEueuH e r E EREB JzJzBzBeamzMmamnmoouo 19 Presence Status Buddy Lists L E 20 SoundPoi
30. nsfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to the Customer at Polycom s expense not later than thirty 30 days after Polycom re ceives the defective product and Polycom will retain risk of loss or damage until the item is delivered to the Customer Polycom will not be liable under this limited warranty if its testing and exami nation disclose that the alleged defect or malfunction in the product does not exist or results from e Failure to follow Polycom s instal lation operation or maintenance instructions e Unauthorized product modification or alteration e Unauthorized use of common carrier communication services accessed through the product e Abuse misuse negligent acts or omis sions of Customer and persons under Customer s control or e Acts of third parties acts of God ac cident fire lightening power surges or outages or other hazards Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CON DITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHER WISE INCLUDING WARRANTIES TERMS O
31. nt IP Expansion Module 22 nl OO UC ON 53153 aeia deway leb k y n ya hU ne0 N ke n w Kel n y B 23 u ooo ppDpD DI IRAiI I D RE E BbpnTTTTTTTTbTbTRTRTRTRTR H H mg 23 Installing the SoundPoint IP Expansion Module 24 c x gt nzazaz n n HHH 25 VO Pocet CA eea E AES 26 To Answer a Call iis kcunn lnniken kee N nnel bn ank ada iieri ies 26 Sy Cona heee A E EE 26 Speed DI N MMMMNMNHNHNHNHNHRHnNnREnENn DnDRnDMDIM EEN EEES 26 Troubleshooting e e 27 Safety and Complianece ss4 s s ee 28 a wa J A ora ces sexs EEE 28 Class B Digital Device or Peripherql EEE EEE 28 PAO GING ONG karo Mn DD Ee J J ZJ DTDRMT EA 29 installation INSIUCH ONS z200225xKx x2 nx 2 n E E BB M M 29 Plug Acts as Disconnect Device E 29 GUSH Canada C DD nM MM E rE EEEE 29 SLED E A AE OE E A EA 29 Polycom Limited Warranty ang Limitation Liability ss s s a kon amp amp aS Q en A amp uk h 29 Exclusions cccccccccccccccccccccccccccccccccccccccccccccccccccs OO Warranty Exclusive ccccccccccccccccccccccccccccccccccces OO Service Agreemenls cccccccccccccccccccccccccccccccccccs Limitations of Liability ccccccccccccccccc
32. om com with your new phone please contact your system administrator Remove the rubber plug from the SoundPoint IP 601 or the SoundPoint IP Ex pansion Module E A j jjj e s gt Align the SoundPoint IP Expansion Module at the top of the groove lines on the SoundPoint IP 601 phone and slide it downwards until it clicks into position Connect the Base Stand by aligning the two protrusions on the stand to the holes on the back of the ExMod and snap it into place Line Keys Use these keys to activate available lines and Speed Dial Jane Doe 3409 H assignments John Doe 4310 J Bill Smith 3411 H Power Contacts Large Graphical Display Shows information such as Speed Dial assignment or Directory Number Infrared Lens Infrared Lens LED Indicators Display line activity Base Stand Power is automatically transferred from Units may be plugged in and unplugged the host SoundPoint IP 601 phone to the hot swapped at any time to a live Sound SoundPoint IP Expansion Module s Point IP 601 host phone upon connection 25 Using SoundPoint IP Expansion Module To Place a Call Line keys on the SoundPoint IP Expansion Module activate available lines To place a call from an available line press the corresponding line key and dial the desired number
33. sulting screen Speed Dial Pre assigned numbers can be associated with line keys for rapid automated dial ing Speed Dial entries are consecutively placed next to assigned line keys on the phone When a new entry is added to the Contact Directory it is automatically as signed the next available speed dial index Example To change a Speed Dial key assignment 1 Press and select Contact gt OR eu and hold a line key which Directory Highlight an existing a unassigned A meee oe directory entry and press Edit the directory will automatically be gt OR press and hold a line key which opened allowing contact information already has a speed dial number to be a assigned to it That contact in the 2 Ifa speed dial index already exists directory will automatically be delete it by pressing the O the displayed keys 14 3 If desired enter a new speed dial 4 Press Save to confirm or Cancel to index For example enter speed dial abandon the change then press Exit index as 1 This assigns the entry to return to the idle display to the first available line key on the i Idle display could now be as shown display gt OR when editing the contact press and hold an unassigned line key This will automatically assign the speed dial index which is required to assign that line key as a speed dial for the contact A confirmation beep is heard when this happens On a default configuration of the phone To dial a number
34. ted power adapter as supplied in the original packaging The 24VDC adapter supplies sufficient wattage to power the SoundPoint IP 601 phone and up to three SoundPoint IP Expansion Modules optional accessories Power over Ethernet under the IEEE802 3af When powering from an AC voltage source it is important to use only that power adapter that shipped with the appropriate phone Powering a SoundPoint IP 600 phone from a SoundPoint IP 601 phone adapter or ing under the pre standard Cisco Power over Ethernet will also supply sufficient wattage to power the SoundPoint IP 600 phone standard also supplies sufficient wattage to power the SoundPoint IP 601 phone and up to three SoundPoint IP Expansion Modules At time of writing powering under the pre standard Cisco Power over Ethernet will supply sufficient wattage to power the SoundPoint IP 601 phone only vice versa cannot guarantee correct operation over all input conditions If in doubt about the appropriate power adapter that ships with your unit contact your system administrator for futher details and or options Connecting Network and Power Source AC Power Option Connect the supplied Network cable between the LAN jack on the phone and the LAN port on the wall or hub switch device port Connect the DC plug on the AC wall adapter to the DC jack marked on the phone In Line Power Option If the p
35. tion of Confor mity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK ERIS VCCI piit Rhee CEHTA T SFERT VES a Vee ICT UC 2 gt tee O BHV ET LT FS Sy soa Limited Warranty Limitation Liability LIMITED WARRANTY Polycom war rants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its autho rized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defec tive product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options are reasonably available Polycom may on its sole discretion re fund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from ship ment or the remainder of the initial war ranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not tra
36. tive e Check that the switch or hub is opera e Reboot the phone to attempt recon tional flashing link status lights or nection to the network contact your System Administrator Part 15 Rules This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing two conditions 1 This device may not cause harmful interference and 28 2 This device must accept any interferences received including in terference that may cause undesired operation Class B Digital Device or Peripheral Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harm ful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any chang es or modifications not expressly approved Installation Instructions Installation must be performed in accor dance with all relevant
37. ved Calls Press Q for Missed Calls Users can add delete edit dial or search for any contact in this list through just a few key strokes Limit depends on server configuration Contact your system administrator for full details 13 To add or edit a contact 1 Press and select Contact 5 Ring Type and Divert Contact may Directory be left blank 2 Press More and then Add to enter 6 Use and to switch between another contact into the phone s da Enabled and Disabled settings for tabase or highlight an existing entry the last four fields then press Edit 7 Press Save to confirm or Cancel to 3 Enter first and or last name from the abandon the changes then press keypad Press the 1 A a soft key or the Exit soft keys to to select between numeric and up return to the idle display per lower case alphanumeric modes Press the Encoding soft key to access i Mek WE otier aeaee Contacts can be easily from 4 Enter the Contact number This is a BA B R MIS N ere information required field and it must be unique not already in the directory gt The Speed Dial Index will automati cally be assigned the next available index value To search for a particular contact 1 Press More and then Search from the 3 Press Search to search for contacts Contact Directory menu 4 Successful matches can be dialed Using the dial pad enter the first few characters for First or Last names from the re
38. ware contained in this product are Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documenta tion files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute subli cense and or sell copies of the Software and to permit persons to whom the Soft ware is furnished to do so subject to the following conditions The above copyright notice and this per mission notice shall be included in all cop ies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED IN CLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABIL ITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI ABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE We POLYCOM Polycom Inc 1565 Barber Lane Milpitas CA 95035 a 5 a wD S 2006 Polycom Inc All Rights Reserved Polycom SoundPoint and the Polycom logo design Gi ees are registered trademarks of Polycom Inc in the U S and various countries Al
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