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1. 1 A me 248 23 mE A 18 Figure 4 System board part locations E 4 pin power connector EJ Microprocessor Gi Memory slot 1 DIMM1 Memory slot 2 DIMM2 EJ Memory slot 3 DIMM3 E Memory slot 4 DIMM4 EQ Thermal sensor connector ERM Hard disk drive fan connector EH 4 pin SATA power connectors 2 FER 1 4 pin power connector EZ eSATA connector EH SATA 3 0 connectors 4 EG Power fan connector Front panel connector for connecting LED indicators and the power button EEX USB 2 0 card reader connector E Internal speaker connector EEA PCI card slot EG PCI Express x16 card slot negotiable link width x4 x1 PCI Express x1 card slot EJ PCI Express x16 graphics card slot graphics card available on some models BJ System fan connector EJ Cover presence switch connector intrusion switch connector 6 ThinkStation P300 User Guide Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardwa
2. 32222262 Figure 8 Kensington style cable lock Chapter 4 Security 33 Attaching a cable lock A cable lock can be used to secure devices such as the keyboard and the mouse by locking the device cables to your computer The cable lock attaches to the cable lock slots on the rear of your computer See Locating connectors on the rear of your computer on page 3 To install a cable lock do the following 1 Insert the clip J into the cable lock slot Ej 2 Pull the cables you want to lock through the dents in the cable lock 3 Press the clip jj into the cable lock slot J until it snaps into position Figure 9 Installing a cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power on password When a power on password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in e Hard disk password Setting a hard disk password prevents unauthorized access to the data on the hard disk drive When a hard disk password is se
3. 46 ThinkStation P300 User Guide Chapter 6 Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly Keeping your computer current In some situations you might find it necessary to have the most current software programs device drivers or operating system This section explains how to get the latest updates for your computer Getting the latest device drivers for your computer Note Because Lenovo makes constant improvements to its Web sites the contents on the Web page are subject to change without notice including the contents referenced in the following procedure To get the latest device drivers for your computer do the following 1 Go to http www lenovo com support 2 Click Drivers amp Software 3 Select your product by doing one of the following e Enter your machine information in the quick path e Choose from the product options 4 Select the category of device and the operating system for which you need the device driver 5 In the filtered list download and install the appropriate device driver Attention Do not download the latest device drivers from the Windows Update Web site The device drivers provided on the Windows Update Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain the latest device drivers from Lenovo Updating your operating system You can update your operating system
4. Select Configure SATA as and press Enter Select RAID Mode and press Enter Press F10 to save the new settings and exit the Setup Utility program aR WwW PY Creating RAID volumes This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to create RAID volumes To create RAID volumes do the following 1 Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup Use the up and down arrow keys to select Create RAID Volume and press Enter Type a proper RAID Volume name in the Name field and press Tab Use the arrow keys to select a RAID level in the RAID Level field and press Tab If appropriate use the arrow keys to select a Stripe Size in the Stripe Size field and press Tab Type a volume size in the Capacity field and press Tab Press Enter to initiate volume creation When prompted press Y to accept the warning message and create the volume Return to step 2 to create additional RAID volumes or select Exit and press Enter Press Y when prompted to confirm the exit OO AN OO KW PY ay Deleting RAID volumes This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to delete RAID volumes To delete RAID volumes do the following 1 Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during
5. e Set the link partner to auto negotiate e Set the switch to be 802 3ab compliant gigabit over copper cannot connect to a wireless LAN using the built in wireless networking card Solutions e Install the latest wireless LAN drivers e Place your computer within the range of a wireless access point e Enable the wireless radio e Check Network Name SSID and your password On Windows 7 1 Click Start gt Lenovo ThinkVantage Tools gt Access Connections 2 Switch to the Advanced view and then click the Mobile Hotspot tab to check your SSID and password On Windows 8 1 1 Open Control Panel For more information see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 Click Network and Internet gt Network and Sharing Center to check your SSID and password Sound does not come from the Bluetooth headset or headphone but comes from the local speaker even though the headset or headphone is connected using the Headset profile or AV profile Solution 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 3 Click Hardware and Sound gt Sound 58 ThinkStation P300 User Guide 4 Select the Playback tab 5 If you are using the Headset profile select Bluetooth Hands free
6. notices 15 O operations backup and recovery 64 optical drive replacing 78 optical mouse cleaning 49 P parts replacement completing 111 password Administrator 38 considerations 38 Hard disk 38 Power on password 38 setting changing deleting 39 passwords erasing 39 lost or forgotten 39 passwords using 38 PCI card 73 installing replacing 73 slots 73 physical specifications 12 power 18 ThinkStation P300 User Guide features 10 power supply assembly replacing 83 power on self test POST 42 Power on password 38 programs updating system 42 purchasing additional services 115 R rear connectors 3 rear fan assembly replacing 101 rear Wi Fi antenna installing removing 107 recovering from a BIOS update failure 44 software 63 recovery boot block 44 operations backup and 64 problems solving 68 recovery media creating and using 63 removing computer cover 71 replacing battery 82 front audio and USB assembly 81 hard disk drive 93 heat sink and fan assembly 84 mSATA solid state drive 91 solid state drive 87 Rescue and Recovery 63 workspace Rescue and Recovery 65 Rescue and Recovery workspace 65 resources information 113 S safety v safety information 113 security cable lock 34 enabling or disabling 39 features 11 selecting startup device 40 temporary startup device 40 serial connector 4 service and help 114 customer support center 114 getting 113 services other 115 p
7. wow Ww anana a wo ooN NN Battery recycling information for the European Union te IN E i Appendix C Restriction of Hazardous Substances Directive ROHS European Union RoHS China RoHS Turkish RoHS Ukraine RoHS India RoHS Appendix D ENERGY STAR model information Appendix E Notices Trademarks Index 11 11 11 11 12 12 13 15 16 17 iv ThinkStation P300 User Guide Read this first Important safety information CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the information in this section and the safety information in the Safety Warranty and Setup Guide that you received with this product Reading and understanding this safety information reduces the risk of personal injury and damage to your product If you no longer have a copy of the Safety Warranty and Setup Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com UserManuals The Lenovo Support Web site also provides the Safety Warranty and Setup Guide and this User Guide in additional languages Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or repla
8. 1 On the desktop right click on the taskbar at the bottom of the screen 2 Click Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following e To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible e To set the Start screen as your default startup screen clear the When I sign in or close all apps on a screen go to the desktop instead of Start checkbox 4 Click OK to save the new setting Chapter 2 Using your computer 23 24 ThinkStation P300 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and relocating your computer to other countries or regions Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Arranging your workspace To get the most from your computer arrange both the equipment you use and your
9. Troubleshooting and diagnostics on page 51 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 113 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a diagnostic program that help you identify hardware problems You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty 114 ThinkStation P300 User Guide Replacement or use of parts not manufactured for or by
10. Menu window opens release the F12 key From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter Chapter 5 Advanced configuration 43 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Updating the BIOS from your operating system Lenovo makes constant improvements to its Web sites The Web page contents are subject to change without notice including the contents referenced in the following procedure To update the BIOS from your operating system do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the BIOS driver that you need 2 Download the BIOS driver and the TXT file that contains the instructions 3 Print the TXT file that contains the installation instructions and follow the instructions to update your BI
11. do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HOS5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or oth
12. see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following e Using PDFs with screen readers http www adobe com accessibility html promoid DJGVE e Using the JAWS screen reader http www freedomscientific com jaws hq asp e Using the NVDA screen reader http www nvaccess org Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you can start programs open menus click buttons and other objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To open Speech Recognition do the following e For Windows 7 Click the Start button Then type Speech Recognition into the search field In the list of results click Speech Recognition e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Speech Recognition into the search field In the list of results click Speech Recognition Chapter 3 You and your computer 27 For more information about how to use and configure Speech Recognition see the Windows Help and Support information system Customizable text s
13. when critical thermal situations occur such as malfunctioning fans abnormally high temperature and poor cooling performances an alert log will be written into the Windows system log The alert log can help you identify the thermal problems To configure the ICE thermal alert function do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 37 From the Setup Utility program main menu select Power Select Intelligent Cooling Engine ICE The Intelligent Cooling Engine ICE window is displayed Select ICE Thermal Alert The ICE Thermal Alert window is displayed Select Enabled or Disabled as desired oar WO DY Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 42 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e If you want to save the new settings press F10 to save changes and exit the Setup Utility program e f you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window displays select Yes and then press Enter to exit the Setup Utility program e f you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit th
14. Audio and then click Set Default If you are using the AV profile select Stereo Audio and then click Set Default 6 Click OK Note Bluetooth is supported only on some computer models I have connected an option to my computer but it does not work Solution Refer to the documentation that comes with the option to ensure that you have connected the option correctly Performance and lockup problems This section provides solutions to performance related problems of your computer Insufficient free hard disk drive space Solution Free up hard disk drive space e Method 1 1 Click Start gt Computer on Windows 7 or open File Explorer on Windows 8 1 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup and then follow the instructions on the screen e Method 2 1 Open Control Panel Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 Click Programs 3 Click Turn Windows features on or off and then follow the instructions on the screen e Method 3 1 Click Start gt Computer on Windows 7 or open File Explorer on Windows 8 1 Right click your C drive entry and then click Properties Click Disk Cleanup Click Clean up system files Click the More Options tab 6 Click Clean up in the Programs and Features area and then follow the instructions on the screen a A WwW N e Clean out y
15. Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the Safety Warranty and Setup Guide that comes with your computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warran
16. SETA Ae BOF ARIS Sw O800 000 702 Keyboard and mouse compliance statement for Taiwan SE in BSA BR tS A RR ERR a o AZ PS 2RUSB AN BE BI BS E Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos periodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo estasujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com support and click User Guides amp Manuals Appendix A Regulatory information 5 6 ThinkStation P300 User Guide Appendix B WEEE and recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to as
17. System Update automatically downloads and installs the updates without any further intervention from you System Update is preinstalled on most Lenovo computers and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you To open System Update see Accessing Lenovo programs on the Windows 7 operating system on page 12 or Accessing Lenovo programs on the Windows 8 1 operating system on page 13 If System Update is not currently installed on your computer you can download it from the Lenovo Support Web site at http www lenovo com support Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably The following topics offer information to help you keep your computer in top working order Basics Here are some basic points about keeping your computer functioning properly e Keep your computer in a clean dry environment Ensure that the computer rests on a flat steady surface e Do not cover any of the vents in the computer or monitor These vents provide airflow to keep your computer from overheati
18. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table 12 ThinkStation P300 User Guide Note If you do not find the program you need open the Lenovo ThinkVantage Tools program to find the dimmed icon for the program Then double click the icon to install the program To access Lenovo programs through Windows Search do the following 1 Click the Start button and then type the program name or the icon name into the search box 2 Locate the program by the program name or the icon name and then click the program to launch it To access Lenovo programs from Control Panel do the following Note Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start gt Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Locate the program by the icon name and then click the program to launch it The following table lists the programs available on the Windows 7 operating system Note Depending on your computer model some of the Lenovo programs might not be available Table 1 Lenovo programs available on the Windows 7 operating system Prowamname emne OOOO y y Communications Utility Lenovo Web Conferencing Fingerprint Manager Pro or Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Reader ThinkVantage Fingerprint Software Accessing Lenovo
19. all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 71 Remove the front bezel See Removing and reinstalling the front bezel on page 72 Disconnect the front antenna cable from the Wi Fi card module Remove the front antenna and cable from the front of the computer a fk WwW DY ov A AE S A Figure 74 Removing the front Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To replace the keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the computer 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 2 or Locating connectors on the rear of your computer on page 3 Figure 75 Connecting the USB keyboard or mouse 110 T
20. based solution for client computer management The PCM program has two components PCM Server and PCM Client PCM Server is installed on the computer where the administrator performs management work such as power management and security management PCM Client is installed on the client computers to be managed The administrator can log in to PCM Server to manage computers with PCM Client installed through the Internet Web browser Power Manager Windows 7 and Windows 8 1 The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system System Update Windows 7 and Windows 8 1 The System Update program helps you keep the software on your computer up to date by downloading and installing software update packages Lenovo programs device drivers BIOS updates and other third party programs View Management Utility Windows 7 The View Management U
21. computer to the factory default settings on page 68 e Using the advanced startup options on page 69 e Recovering your operating system if Windows 8 1 fails to start on page 69 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that come with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be uninstalled To refresh your computer do the following 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and all the programs that come with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer do the following 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Cl
22. ee 5 ee gs 333 eed amp Figure 60 Installing the rear fan assembly 8 Connect the rear fan assembly cable to the system fan connector on the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the Wi Fi units Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v This section provides instructions on how to replace the Wi Fi units The Wi Fi units include a Wi Fi adapter card a Wi Fi card module and a rear Wi Fi antenna cable Replacing the Wi Fi units involves the following operations e Removing the Wi Fi adapter card on page 102 e Removing the Wi Fi card module on page 104 e Installing the Wi Fi units on page 105 Removing the Wi Fi adapter card To remove a Wi Fi adapter card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 102 ThinkStation P300 User Guide 3 If your computer comes with a Wi Fi card module that supports the Bluetooth functi
23. help you buy upgrade and maintain your computer You can also do the following e Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty Copyright Lenovo 2014 113 e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service Using the documentation and diagnostic program If you experience a problem with your computer see Chapter 7
24. installed in one of the Peripheral Component Interconnect PCI Express x16 graphics card slots available on some models the connectors vary by graphics card Audio features e Integrated audio controller supports the following connectors and devices on your computer Audio line in connector Audio line out connector Headphone connector Internal speaker Microphone connector e Discrete audio card installed in one of the PCI card slots available on some models the connectors vary by audio card Input Output I O features e 100 1000 Mbps Ethernet connector e 9 pin serial connectors e Audio connectors audio line in connector audio line out connector microphone connector and headphone connector e Display connectors DisplayPort connectors DVI connector and VGA monitor connector e eSATA connector available on some models e Institute of Electrical and Electronics Engineers IEEE 1394 connector available on some models e Personal System 2 PS 2 keyboard connector available on some models e PS 2 mouse connector available on some models e USB 2 0 connectors e USB 3 0 connectors For more information see Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 Chapter 1 Product overview 9 Expansion Card reader slot available on some models Hard disk drive bays Memory slots Optic
25. l getting computer cover reinstalling 111 help 113 conne z4 information 113 connectors service 113 rear 3 connectors controls indicators front 2 H considerations passwords 38 creating hard disk drive replacing 93 and using a rescue medium 66 Hard disk password 38 creating and using heat sink and fan assembly replacing 84 recovery media 63 help CRU and service 114 completing the installation 111 getting 113 customer support center 114 Help and Support 113 D l deleting a password 39 important safety information v Description 4 information device drivers 112 getting 113 devices handling static sensitive 71 important safety v diagnostics program using 114 resources 113 diagnostics troubleshooting 51 safety 113 DisplayPort connector 4 warranty 113 documentation using 114 Input Output I O features 9 drivers device 112 installing drives mSATA solid state drive 90 bays 7 solid state drive 86 Copyright Lenovo 2014 17 installing options memory module 76 PCI card 73 internal drives 9 K Kensington style cable lock 33 keyboard connector 4 keyboard replacing 110 L Lenovo Solution Center 61 Lenovo ThinkVantage Tools 113 locating components 5 media creating and using recovery media 63 memory module installing replacing 76 system board 76 memory speed 1 Microphone connector 4 mouse connector 4 mouse replacing 110 mSATA solid state drive installing 90 mSATA solid state drive replacing 91 N
26. new solid state drive into the hard disk drive bracket 10 Install the storage converter with the bracket into the hard disk drive bay See Replacing the primary hard disk drive on page 93 or Replacing the secondary hard disk drive on page 95 11 Connect the signal cable and the power cable to the solid state drive What to do next e To work with another piece of hardware go to the appropriate section Chapter 9 Installing or replacing hardware 89 e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing or replacing the mSATA solid state drive The mSATA solid state drive is only available on some models This section provides the following instructions e Installing the mSATA solid state drive on page 90 e Replacing the mSATA solid state drive on page 91 Installing the mSATA solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To install the mSATA solid state drive do the following 1 Insert the mSATA solid state drive into the mini PCI Express slot on the storage converter shipped with the mSATA solid state drive and then press the mSATA solid state drive downward Figure 36 Installing the mSATA solid state drive into the storage converter 2 Install the two screws to secure the mSATA solid state drive to the stor
27. on computers preinstalled with the Windows 8 1 operating system refer to the help information system of the Windows 8 1 operating system Chapter 8 Recovery information 69 70 ThinkStation P300 User Guide Chapter 9 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the new part from the static protective package and install it directly
28. on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this feature is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed To enable or disable a device do the following 1 2 3 4 Start the Setup Utility program See Starting the Setup Utility program on page 37 From the Setup Utility program main menu select Devices Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drive Setup to enable or disable an internal or external SATA device Select the desired settings and press Enter Chapter 5 Advanced configuration 39 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 42 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 Turn on or restart your computer 2 When you see the logo screen
29. on the system board on page 6 To install or replace a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slots See Locating parts on the system board on page 6 76 ThinkStation P300 User Guide 5 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 73 6 Depending on whether you are installing or replacing a memory module do one of the following e If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 16 Removing a memory module e If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 17 Opening the retaining clips Chapter 9 Installing or replacing hardware 77 7 Position the new memory module over the memory slot Ensure that the notch ij on the memory modu
30. operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation Performing a recovery operation from the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected and hidden area of your hard disk drive that operates independently from the Windows operating system The Rescue and Recovery workspace enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup You can locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive us
31. persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2014 15 Trademarks The followi
32. programs on the Windows 8 1 operating system If your computer is preinstalled with the Windows 8 1 operating system you can access Lenovo programs by doing the following Press the Windows key H to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need click the arrow icon M in the bottom left corner of the screen to go to the Apps screen Find the desired program in the apps list or search for it in the search box in the top right corner of the screen Depending on your computer model your computer supports some of the following Lenovo programs e Fingerprint Manager Pro or ThinkVantage Fingerprint Software Chapter 1 Product overview 13 Lenovo Bluetooth Lock Lenovo Companion Lenovo QuickCast Lenovo Reach Lenovo Solution Center Lenovo Support Password Manager PC Cloud Manager System Update An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs Note Depending on your computer model some of the programs might not be available Communications Utility Windows 7 The Communications Utility program provides a central location for integrated camera and microphone settings It controls advanced settings for the integrated microphone and camera to optimize Web conferencing and Voice over IP VOIP experience Fingerprint Manager Pro or ThinkVantage Fingerprint Software Windows 7 and Windows 8 1 The integrated fingerprint reader p
33. repeatedly press and release the F12 key The Startup Device Menu window is displayed 3 Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Startup Device Menu window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 37 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 42 Enabling ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www lenovo com ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode To enable ErP LPS compliance mode in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 37 2 From the Setup Utility program ma
34. scanner or a USB printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a VGA monitor or other devices that use a VGA connector Locating components The following illustration shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 71 11 oe Figure 3 Component locations Heat sink and fan assembly Ea Memory module EJ Optical drive E Card reader available on some models H Front audio and USB assembly Gi Front bezel mSATA solid state drive E Front fan assembly E Hard disk drives Graphics card available on some models Cover presence switch also called intrusion switch Rear fan assembly available on some models Chapter 1 Product overview 5 Locating parts on the system board The following illustration shows the locations of the parts on the system board cen pees 4 fom mm LT I LL CTA Ty An
35. the Wi Fi units do the following Chapter 9 Installing or replacing hardware 105 1 Insert the Wi Fi card module into the mini PCI Express slot and then install the two screws to secure the Wi Fi card module to the Wi Fi adapter card Figure 67 Installing the Wi Fi card module 106 ThinkStation P300 User Guide 2 Connect the front antenna cable and rear antenna cable to the Wi Fi card module Figure 68 Installing the Wi Fi antenna cables 3 Install the Wi Fi adapter card into the PCI Express x1 slot on the system board See Locating parts on the system board on page 6 4 If the installed Wi Fi card module supports the Bluetooth function use a Bluetooth cable to connect the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board 5 Pivot the card latch to the closed position to secure the Wi Fi adapter card Figure 69 Installing the Wi Fi adapter card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing or removing the rear Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Installing the rear Wi Fi antenna To install the rear Wi Fi antenna do the following Chapter 9 Installi
36. the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declara es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan Jee Fe TE iig EI ic Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU 8 ThinkStati
37. the computer startup 2 Use the up and down arrow keys to select Delete RAID Volume and press Enter Chapter 5 Advanced configuration 45 3 Use the arrow keys to select the RAID volume to be deleted and press Delete 4 When prompted press Y to confirm the deletion of the selected RAID volume Deleting a RAID volume will reset the hard disk drives to non RAID 5 After deleting a RAID volume you can e Return to step 2 to delete additional RAID volumes e See Creating RAID volumes on page 45 for RAID volume creation e Use the up and down arrow keys to select Exit and press Enter Resetting disks to non RAID This section describes how to reset your hard disk drives to non RAID To reset your hard disk drives to non RAID do the following 1 Press Ctrl I when prompted to enter the Intel Matrix Storage Manager option ROM configuration utility during the computer startup 2 Use the up and down arrow keys to select Reset Disks to Non RAID and press Enter 3 Use the arrow keys and the space key to mark individual physical hard disk drives to be reset and then press Enter to complete the selection 4 When prompted press Y to confirm the reset action 5 After completing the Reset Disks to Non RAID function you can e See Deleting RAID volumes on page 45 for RAID volume deletion e See Creating RAID volumes on page 45 for RAID volume creation e Use the up and down arrow keys to select Exit and press Enter
38. the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure T A Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam viii ThinkStation P300 User Guide Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Copyright Lenovo 2014 ix X ThinkStation P300 User Guide Chapter 1 Product overview This chapter provides the following information e Locations of connect
39. through the system update feature provided by the operating system System updates could include security fixes new versions of Windows components such as Windows Media Player fixes to other portions of the Windows operating system or enhancements To update your operating system do the following Note Ensure that your computer is connected to the Internet e For Windows 7 1 From the Windows desktop click Start gt All Programs gt Windows Update 2 Click Check for updates 3 If any updates are available select the updates you need and click Install updates e For Windows 8 1 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Windows Update 2 Click Check now 3 If any updates are available click View details select the updates you need and click Install Copyright Lenovo 2014 47 Using System Update The System Update program hereinafter referred to as System Update provides regular access to system and software updates for your computer to keep your system and software up to date System Update gathers information from the Lenovo Help Center about new updates for your computer and then sorts and displays each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the updates you want
40. work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inches and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Copyright Lenovo 2014 25 Glare and lighting Position the monitor to minimize glare and reflections from overhead l
41. 2 ThinkStation P300 User Guide Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Figure 2 Rear connector locations H Serial connector E DisplayPort connectors B USB 2 0 connectors 2 EJ PCI PCI Express card area different cards provide different connectors Optional serial connector Padlock loop Ethernet connector EH PS 2 keyboard and mouse connectors available on Security lock slot some models Note If your computer has a discrete graphics card a network interface card or an audio card installed in one of the PCI card slots ensure that you use the connectors on the card instead of the corresponding connectors on the computer Chapter 1 Product overview 3 Connector Audio line in connector Audio line out connector DisplayPort connector Ethernet connector Microphone connector PS 2 keyboard connector available on some models PS 2 mouse connector available on some models Serial connector USB 2 0 connector USB 3 0 connector VGA connector 4 ThinkStation P300 User Guide Description Used to receive audio signals from an external audio device such as a stereo s
42. E Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly CETT H N O E A A S Sj SS EE Figure 29 Removing the heat sink and fan assembly Lift the failing heat sink and fan assembly off the system board Notes e You might have to gently twist the heat sink and fan assembly to free it from the microprocessor e Do not touch the thermal grease while handling the heat sink and fan assembly Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw ff then fully tighten screw and then fully tig
43. F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit ICE performance mode You can adjust the acoustic and thermal performance of your computer through the ICE Performance Mode menu Two choices are available e Better Acoustic Performance default setting e Better Thermal Performance By enabling Better Acoustic Performance your computer will run with less noise at a normal thermal level By enabling Better Thermal Performance your computer will run at a better thermal level with normal acoustic performance To configure the ICE performance mode do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 37 From the Setup Utility program main menu select Power Select Intelligent Cooling Engine ICE The Intelligent Cooling Engine ICE window is displayed Select ICE Performance Mode The ICE Performance Mode window is displayed Select Better Acoustic Performance or Better Thermal Performance as desired oar WO DY Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 42 ICE thermal alert You can monitor the thermal function of your computer under critical thermal situations through the ICE Thermal Alert menu Two choices are available e Enabled default setting e Disabled Chapter 5 Advanced configuration 41 After enabling the ICE thermal alert function
44. For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 In the Devices and Printers section click Mouse to view and change the settings Setting the computer volume An audio controller is built into the computer system board to support the audio connectors on your computer See Audio features on page 9 Your computer might also have a high performance audio card The audio card enables you to enjoy sound with multimedia applications record and play back sound and work with speech recognition software The connectors on the audio card vary by audio card This section provides instructions on how to set the computer volume from the desktop and Control Panel 18 ThinkStation P300 User Guide Setting the volume from the desktop To set the computer volume from the desktop do the following 1 Click the volume icon on the taskbar You can locate the taskbar at the bottom right corner of the desktop 2 Move the slider up to increase or down to decrease the volume Click the mute speaker icon to turn off the audio If the volume icon is not on the taskbar add the volume icon to the taskbar To add the volume icon do the following e For Windows 7 1 From the Windows desktop click Start gt Control Panel gt Appearance and Personalization 2 In the Taskbar and Start Menu section click Customize icons on the taskbar 3 Cli
45. OHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS PmthAasAaA SVR AZHAMReS AeA ED RTC BBP EA BK Hb RUD Cd AME ZRER LRK Cr VD PBB PBDE MAG AL X O O O O O HE k TER X O O O O O JK X O O O O O J X O O O O O EIKI PAE X O 0 0 O 0 pA X O O O O O Fe X O O O O O RU X O O O O O HLH PAE X O O O O O O Ream RA EARE RE TA AA BS EES J T 11363 2006 PERLE AY Be et BER WE XK RNA TEA BRB AAI EA SE BY OPS cB HES J T1 1363 2006 BERNE AY Be tet BEE KRPA XW TAT EE PETER BEROHS YER EP FBR ZA ee CLF EW Mil PRA AE HEA AE Rea RRRS R ARRAS S AW EMA GME WAKEN HE TEP AE A HA ESE AES A fs A m i as PK A h OF FBP ARETE TE AS EIR AS FAP m OFA RD SO Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on th
46. OS Recovering from a BIOS update failure To recover from a BIOS update failure do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 6 4 Remove any cables that impede access to the Clear CMOS Recovery jumper 5 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reconnect any cables that were disconnected and reinstall the PCI card if removed 7 Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 111 8 Press the power button to turn on the computer and insert the BIOS update disc into the optical drive Wait a few minutes The recovery process begins After the recovery process is completed your computer will be turned off automatically Note Depending on the computer model the recovery process will take two to three minutes 9 Repeat step 1 through step 4 10 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 11 Reconnect any cables that were disconnected and
47. Troubleshooting and diagnostics 61 62 ThinkStation P300 User Guide Chapter 8 Recovery information This chapter provides information about the recovery solutions There are a variety of methods to choose from when considering how to recover from a software or hardware related problem Some methods vary depending on the type of operating system that is installed You can restore the computer settings using a program or the recovery disc set For more information about using the recovery disc set see the documentation that comes with the disc set This chapter contains the following topics e Recovery information for the Windows 7 operating system on page 63 e Recovery information for the Windows 8 1 operating system on page 68 Recovery information for the Windows 7 operating system The recovery information in this section only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you must install the Rescue and Recovery program manually before enabling its features To install the Rescue and Recovery program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore 2 Follow the instructions on the screen 3 When the installation process finishes the Enhanced Backup and Restore icon is acti
48. acement go to Completing the parts replacement on page 111 Replacing the rear fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To replace the rear fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Locate the rear fan assembly See Locating components on page 5 4 Disconnect the rear fan assembly cable from the system fan connector on the system board See Locating parts on the system board on page 6 5 The rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached Figure 59 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Chapter 9 Installing or replacing hardware 101 7 Pull on the tips of the rubber mounts until the rear fan assembly is secured in place
49. age 40 The computer beeps multiple Ensure that no keys are stuck times before the operating system starts Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Ensure that the cables for all attached devices are connected correctly and securely 2 Ensure that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Ensure that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to Using the Setup Utility program on page 37 4 Go to Troubleshooting on page 52 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following e For Windows 7 Click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore e For Windows 8 1 Open Control Panel and then click System and Security gt Sy
50. age converter Figure 37 Installing the screws to secure the mSATA solid state drive 90 ThinkStation P300 User Guide 3 Slide the storage converter into the mSATA solid state drive bay until it snaps into position Then install the screw to secure the storage converter to the chassis Figure 38 Installing the storage converter with MSATA solid state drive into the chassis 4 Connect the signal cable and the power cable to the mSATA solid state drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the mSATA solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To replace the mSATA solid state drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 71 Remove the front bezel See Removing and reinstalling the front bezel on page 72 Locate the mSATA solid state drive See Locating components on page 5 Disconnect the signal cable and power cable from
51. al drive bays PCI card slot PCI Express x1 card slot PCI Express x16 card slot negotiable link width x4 x1 PCI Express x16 graphics card slot graphics card available on some models For more information see Locating internal drives on page 7 and Locating parts on the system board on page 6 Power supply 280 watt automatic 85 voltage sensing power supply 450 watt automatic 92 voltage sensing power supply Wireless features Depending on your computer model the following wireless features are supported Wireless LAN Bluetooth System management features Ability to store power on self test POST hardware test results Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer including processor type installation date attached printers and other peripherals power sources and maintenance history ErP LPS compliance mode The energy related products directive ErP lowest power state LPS compliance mode reduces the consumption of electricity when your computer is in sleep or off mode For more information see Enabling ErP LPS compliance mode on page 40 Intel Standard Manageability Intel Standard Manageability is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor maintain update upgrade and repai
52. al outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power cords and power adapters on page vi Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology Some technologies are already provided in your operating system Others can be purchased through vendors Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available in the Windows operating system To use the Ease of Access Center open Control Panel and click Ease of Access gt Ease of Access Center The following information provides ways to help users who have hearing vision and mobility limitations get the most out of their computer experience On screen notification On screen notification helps hearing impaired people be aware of the status of their computer On screen
53. alling the computer cover 5 Install the screws to secure the computer cover 6 If there is any locking device available lock the computer cover See Chapter 4 Security on page 31 Chapter 9 Installing or replacing hardware 111 7 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 3 8 To update your configuration refer to Using the Setup Utility program on page 37 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files 112 ThinkStation P300 User Guide Chapter 10 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVa
54. assification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to Lenovo personal computer machine types 10DA 30AG and 30AH Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caus
55. authentication can replace passwords and enable simple and secure user access A fingerprint Copyright Lenovo 2014 17 reader keyboard is available with select computers or can be purchased for computers that support this option To open Fingerprint Manager Pro or ThinkVantage Fingerprint Software and use the fingerprint reader do the following e On the Windows 7 operating system see Accessing Lenovo programs on the Windows 7 operating system on page 12 e On the Windows 8 1 operating system see Accessing Lenovo programs on the Windows 8 1 operating system on page 13 Follow the on screen instruction For more information about using the fingerprint reader refer to the help system of Fingerprint Manager Pro or ThinkVantage Fingerprint Software Using the wheel mouse The wheel mouse has the following controls Eg Primary mouse button Use this button to select or start a program or menu item Ea Wheel Use the wheel to control the scrolling action of the mouse The direction in which you rotate the wheel controls the direction of the scrolling action EJ Secondary mouse button Use this button to display a menu for the active program icon or object You can view and change the settings of your mouse by doing the following 1 On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound On the Windows 8 1 operating system open Control Panel and click Hardware and Sound Note
56. cation programs developed before the year 2000 used only the last two digits of a year to sort dates assuming the first two digits were 19 Consequently dates cannot be sorted in the correct order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Some application programs do not work as expected Solutions e If you are having difficulty with performing a specific task within an application program refer to the help system for the program e If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system e Check whether the problems are caused by a newly installed application program 1 Ensure that the software is compatible with your computer Refer to the information supplied with the software for more information 2 Verify that other software works correctly on your computer 3 Verify that the software you are using works on another computer e If you received any error messages while using the application program see the printed documentation that comes with the program or the help system for the solutions to the problem e Check if any updates are available from your manufacturer or Web site Many software manufacturers make updates available from the World Wide Web e If the software program used to work correctly but does not work correctly now uninstall the applica
57. ce that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to
58. ced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure that the power is turned off and that the product is unplugged from any power source For more information on CRus refer to Chapter 9 Installing or replacing hardware on page 71 If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option Copyright Lenovo 2014 v or CRU
59. ck Turn system icons on or off and change the volume behaviors from Off to On 4 Click OK to save the new settings e For Windows 8 1 1 Open Control Panel and click Appearance and Personalization Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 In the Taskbar and Navigation section click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behavior from Off to On 4 Click OK to save the new settings Setting the volume from Control Panel To set the computer volume from Control Panel do the following 1 On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound On the Windows 8 1 operating system open Control Panel and click Hardware and Sound Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 In the Sound section click Adjust system volume 3 Move the slider up to increase or down to decrease the volume Using a disc This section provides information about the following topics e Using the optical drive on page 19 e Handling and storing a disc on page 20 e Playing and removing a disc on page 20 e Recording a disc on page 21 Using the optical drive Depending on the model your computer is equipped with one of the fo
60. connect communication cables such as modem or network cables from the outlets first and then disconnect the other ends from the computer Note where any remaining cables are attached to the computer then remove them If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage ThinkStation P300 User Guide Chapter 7 Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems If your computer problem is not described here see Chapter 10 Getting information help and service on page 113 for additional troubleshooting resources Basic troubleshooting The following table provides some basic instructions to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone symotom Con The computer does not start Ensure that when you press the power Button e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer ensure that it is switched on The power indicator on the
61. der 5 Do one of the following e Locate the EXE file Double click the EXE file and follow the instructions on the screen to complete the installation e Locate the readme file with the txt extension The device driver installation information is included in the readme file Follow the instructions to complete the installation e If the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file see the Windows Help and Support information system for detailed information Note For more information about the latest device drivers see Getting the latest device drivers for your computer on page 47 Reinstalling programs and device drivers that are not preinstalled Your computer enables you to reinstall programs and device drivers that are not preinstalled Reinstalling programs that are not preinstalled If a software program you installed on your computer is not working correctly you might need to uninstall and then reinstall it Reinstalling a program overwrites the existing program files and usually fixes any problems that you might have had with the program To uninstall a program from your system refer to the Microsoft Windows help system To reinstall most commercially available programs on your system refer to the Microsoft Windows help system together with the documentation provided with the program Reinstalling device drivers that are not preinstalled To reins
62. ds Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet External devices Do not connect or disconnect any external device cables other than 1394 and Universal Serial Bus USB cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions e Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging Your computer power adapter and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn e Do not charge the battery or operate your computer power adapter or accessories near flammable materials or in explosive environments e Ventilation slots fans and heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible s
63. e Notes After you set a hard disk password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another If the hard disk password is forgotten there is no way to reset the password or recover data from the hard disk drive Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised Note The Setup Utility program passwords are not case sensitive To set a strong password consider the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords 38 ThinkStation P300 User Guide Setting changing and deleting a password To set change or delete a password do the following 1 2 3 4 Start the Setup Utility program See Starting the Setup Utility program on page 37 From the Setup Utility program main menu select Security Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any combination of up to 64 alphabet
64. e Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Copyright Lenovo 2014 11 Tprkiye EEE Yunetmelipine Uygunluk Beyans Bu Lenovo brbnb T C 3evre ve Orman Bakanlaps nen Elektrik ve Elektronik Etoyalarda Baza Zararla Maddelerin Kullanamanan S n rland r lmas na Dair Yunetmelik EEE direktiflerine uygundur EEE Yunetmelipine Uygundur Ukraine RoHS Unm nigtTeepgxyemo LO npogykyuia JleHoBo BignoBigae BuMoramM HOpPMAaTNBHNX aKT B YKpa Hn AK OOMeEXxKylOTb BM CT He6e3nNeYHnx PpeYOBUH India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 12 ThinkStation P300 User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Some models of the following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture 10DA 30AG and 30AH For more information about ENERGY STAR ratings for Lenovo computers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce t
65. e Setup Utility program Updating or recovering the BIOS Lenovo might make changes and enhancements to the BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com drivers Instructions for using the BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system This chapter provides information about updating the BIOS and how to recover from a BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Using the Setup Utility program on page 37 for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a syste
66. e Setup Utility program you can set passwords to prevent unauthorized access to your computer and data You do not have to set any passwords to use your computer However using passwords improves computer security If you decide to set any passwords read the following topics Setup Utility program password types The following types of passwords are available e Power on password When a power on password is set you are prompted to enter a valid password each time the computer is turned on The computer cannot be used until the valid password is entered e Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator password When an administrator password is set you are prompted to enter a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is entered If both the power on password and administrator password are set you can enter either password However you must use your Administrator password to change any configuration settings e Hard disk password Setting a hard disk password prevents unauthorized access to the data on the hard disk drive When a hard disk password is set you are prompted to enter a valid password each time you try to access the hard disk driv
67. e computer cover on page 71 Locate the desired hark disk drive bay See Locating internal drives on page 7 Disconnect the signal cable and power cable from the solid state drive Remove the storage converter with the solid state drive from the hard disk drive bay See Replacing the primary hard disk drive on page 93 or Replacing the secondary hard disk drive on page 95 Chapter 9 Installing or replacing hardware 87 6 Flex the sides of the plastic 3 5 inch hard disk drive bracket to pull pins on the bracket out of the corresponding holes in the storage converter Then remove the storage converter from the bracket Figure 32 Removing the storage converter from the 3 5 inch hard disk drive bracket 7 Remove the four screws that secure the solid state drive Then lift the solid state drive out of the storage converter Figure 33 Removing the solid state drive from the storage converter 88 ThinkStation P300 User Guide 8 Install a new solid state drive into the storage converter Then install the four screws to secure the new solid state drive to the storage converter Figure 34 Installing the new solid state drive into the storage converter 9 To install the storage converter into the 3 5 inch hard disk drive bracket flex the bracket and align pin pin Eh pin E and pin Ef on the bracket with the corresponding holes in the storage converter Figure 35 Installing the storage converter with the
68. e computer cover on page 71 3 Remove the front bezel See Removing and reinstalling the front bezel on page 72 4 If you are installing an optical drive do the following a Remove the metal static shield from the desired drive bay 78 ThinkStation P300 User Guide b Locate the optical drive retainer from the left side of the computer Push the retainer downwards to unlock the retainer Then lift the retainer out of the chassis Figure 19 Removing the optical drive retainer from the computer e If you are replacing an optical drive do the following a Disconnect cables from the rear of the optical drive press the release button and then slide the optical drive out of the front of the computer Figure 20 Removing the optical drive b Remove the optical drive retainer from the left side of the optical drive Chapter 9 Installing or replacing hardware 79 5 Install the optical drive retainer onto the left side of the new optical drive y LT Figure 21 Installing the optical drive retainer 6 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position VI ww ew Figure 22 Installing the optical drive 7 Connect the cables to the rear of the new optical drive Figure 23 Connecting the cables to the rear of the new optical drive 8 If you are installing a new o
69. e converter 86 ThinkStation P300 User Guide 3 Remove the 3 5 inch hard disk drive bracket for the chassis 4 To install the storage converter together with the solid state drive into the 3 5 inch hard disk drive 5 bracket flex the bracket and align pin pin H pin E and pin Ef on the bracket with the corresponding holes in the storage converter Figure 31 Installing the storage converter together with the solid state drive into the hard disk drive bracket Install the storage converter with the bracket into the desired hard disk drive bay See Replacing the primary hard disk drive on page 93 or Replacing the secondary hard disk drive on page 95 6 Connect the signal cable and the power cable to the solid state drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To replace the solid state drive do the following 1 aR OMN Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing th
70. ed by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 re Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive Copyright Lenovo 2014 3 This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technolo
71. ed or the fans are not working the computer might overheat e If Small Computer System Interface SCSI devices are installed ensure that the last external device in each SCSI chain is terminated correctly For more information see your SCSI documentation Problems with the keyboard or mouse This section provides solutions to keyboard related and mouse related problems Keys on the keyboard do not work Solutions e Connect the keyboard cable to a USB connector or PS 2 keyboard connector e If you are using a USB keyboard enable the USB connectors in the BIOS settings For more information see Enabling or disabling a device on page 39 e If you are using an Enhanced Performance USB keyboard use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems To open the Enhanced Performance Customization Keyboard program do one of the following On Windows 7 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard On Windows 8 1 1 Open Control Panel For more information see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The mouse does not work Solutions e Connect the mouse cable to a USB connector or PS 2 mouse connector Note Dep
72. ement go to Completing the parts replacement on page 111 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 84 ThinkStation P300 User Guide aR WwW PY Remove the computer cover See Removing the computer cover on page 71 Lay the computer on its side for easier access to the system board Locate the heat sink and fan assembly See Locating parts on the system board on page 6 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 6 Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw E then fully remove screw and then fully remove screw F b Partially remove screw then fully remove screw J and then fully remove screw
73. ending on your keyboard integrated USB connectors might be available to be used to connect a USB mouse e Install the device drivers for the mouse Chapter 7 Troubleshooting and diagnostics 55 e f you are using a USB mouse enable the USB connectors in the BIOS settings For more information see Enabling or disabling a device on page 39 The pointer on the screen does not move smoothly with the mouse Solution Clean the mouse For more information see Optical mouse on page 49 The fingerprint reader on the keyboard does not work Solutions e Enroll your fingerprint correctly e Never scratch the surface of the reader with a hard pointed object e Never scrap the surface of the reader with your nail or anything hard e Use or touch the reader with a clean finger e Ensure that the surface of your finger is the same with the one when you last enrolled The wireless keyboard does not work Solutions e f the transceiver communications LED is not on reconnect the transceiver and the keyboard e If the wireless keyboard does not work when the transceiver communications LED is on restart your computer If the problem persists after the restart ensure that e The batteries are installed correctly e The batteries still retain their current e The distance from the wireless keyboard to the transceiver is less than 10 m 393 7 inches e The transceiver is installed fully Monitor problems This section provide
74. er Network adapters you might not be using the correct driver or the driver is not enabled Right click the highlighted adapter to update the driver 5 Click Update Driver Software and then follow the instructions on the screen e Set the same duplex for the switch port and the adapter If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode might degrade performance cause data loss or result in lost connections Chapter 7 Troubleshooting and diagnostics 57 e Install all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no reason Solution The network driver files might be corrupt or missing Update the driver by referring to the Solution description for the previous problem to ensure that the latest device driver is installed The Wake On LAN feature is not working Solution Enable the Wake On LAN WOL feature in the BIOS program My computer is a Gigabit Ethernet model and use a speed of 1000 Mbps but the connection fails or errors occur Solution Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X My computer is a Gigabit Ethernet model but it cannot be connected to the network at 1000 Mbps but at only 100 Mbps Solutions e Try another cable
75. er object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consul
76. erating system has been certified or tested for compatibility check the Web site of the operating system vendor e Linux Chapter 1 Product overview 11 Specifications This section lists the physical specifications for your computer Dimensions Width 175 mm 6 89 inches Height 376 mm 14 80 inches Depth 426 mm 16 77 inches Weight Maximum configuration as shipped 13 kg 28 66 Ib Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage in original shipping package 40 C to 60 C 40 F to 140 F Storage without package 10 C to 60 C 14 F to 140 F e Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing e Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Electrical input Input voltage e Low range Minimum 100 V ac Maximum 127 V ac Input frequency 50 60 Hz e High range Minimum 200 V ac Maximum 240 V ac Input frequency 50 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel The icon name displayed in the search result or Control Panel might be different from the program name
77. es you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 63 for more information about using Product Recovery discs to restore the hard disk drive to the factory default settings Create rescue media See Creating and using a rescue medium on page 66 for more information about using a Rescue medium such as a disc or a USB hard disk drive to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive oving your computer Take the following precautions before moving your computer 1 50 Back up all files and data from the hard disk drive There are a variety of backup programs available commercially If you use the Windows 7 operating system Lenovo provides the Rescue and Recovery program to help you back up and restore data See Performing backup and recovery operations on page 64 Remove all media from your computer such as discs USB storage devices memory cards and so on Turn off the computer and all attached devices Your hard disk drive automatically parks the read write head in a nondata area This prevents damage to the hard disk drive Unplug the power cords from electrical outlets Dis
78. front audio and USB assembly 7 Route the cables of the new front audio and USB assembly through the corresponding square hole in the front of the chassis Then position the new front audio and USB assembly into the chassis and slide it to the left as shown Install the screw to secure the new front audio and USB assembly in place 99900 ASSL COSON A SS OOOO ve SSO e GUB UE Figure 25 Installing the front audio and USB assembly Chapter 9 Installing or replacing hardware 81 8 Connect the cables of the new front audio and USB assembly to the front audio connector and the front USB 3 0 connector on the system board See Locating parts on the system board on page 6 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or
79. front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Ensure that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast is set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has a discrete graphics card installed be sure to use a monitor connector on the discrete graphics card The keyboard does not work Ensure that e The computer is turned on e The keyboard is securely connected to a PS 2 keyboard connector or a USB connector on the computer e No keys are stuck The mouse does not work Ensure that e The computer is turned on e The mouse is securely connected to a PS 2 mouse connector or a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 49 for further information Copyright Lenovo 2014 51 smote SSCS SCSCS S The operating system does not Ensure that the startup sequence includes the device where the operating system start resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on p
80. ftware programs and personal settings You can store the backup at the following locations e The Rescue and Recovery workspace e The secondary hard disk drive if a secondary hard disk drive is installed in your computer e An external USB hard disk drive connected to your computer e A network drive e Recordable discs a recordable optical drive is required for this option After you have completed the backup operation you can restore parts or whole of the data on the hard disk drive Performing a backup operation To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides the following topics e Performing a recovery operation from Windows 7 on page 65 64 ThinkStation P300 User Guide e Performing a recovery operation from the Rescue and Recovery workspace on page 65 Performing a recovery operation from Windows 7 To perform a recovery operation using the Rescue and Recovery program on the Windows 7
81. gy Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Um
82. handle to release and remove the hard disk drive from the hard disk drive cage aR WwW DY Figure 48 Removing the secondary hard disk drive Chapter 9 Installing or replacing hardware 95 6 Flex the sides of the blue bracket to remove the hard disk drive from the bracket 7 To install a new hard disk drive into the blue bracket flex the bracket and align pin i pin Ei pin B and pin jon the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board on the bottom of the hard disk drive Figure 49 Installing the hard disk drive into the bracket 8 Slide the new hard disk drive into the drive cage until it snaps into position Figure 50 Installing the secondary hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing the tertiary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Note You can install a tertiary 3 5 inch hard disk drive or a 2 5 inch solid state drive into the secondary optical drive bay in your computer 96 ThinkStation P300 User Guide To install a tertiary 3 5 inch hard disk drive or a 2 5 inch solid state d
83. he battery an error message might be displayed This is normal after replacing the battery 9 Turn on the computer and all attached devices 10 Use the Setup Utility program to set the date time and any passwords See Using the Setup Utility program on page 37 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all po
84. he bottom Note The Windows screen control icon H is displayed only when you have at least one active workspace in the background of the system e From the desktop or any other workspace that is opened from the Start screen do one of the following to navigate to the Start screen Using a pointing device From the desktop click the Windows screen control icon H in the bottom left corner of the screen From any other workspace move the pointer to the extreme bottom left corner of the screen until the Windows screen control icon H is displayed then click the icon Using a touch screen Do one of the following From the desktop tap the Windows screen control icon E in the bottom left corner of the screen From any other workspace do one of the following e Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon H at the bottom e Swipe in from the right edge of the screen to display the charms then tap Start Chapter 2 Using your computer 21 e From any workspace Start screen desktop PC settings or application opened from the Start screen use any of the following procedures to go to another workspace that you have previously opened To navigate to a previously accessed workspace application setting or desktop do one of the following Using a pointing device 1 Do one of t
85. he consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 4 ENERGY STAR power management features Power plan ThinkStation Default e Turn off the display After 10 minutes e Put the computer to sleep After 25 minutes e Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Copyright Lenovo 2014 13 14 ThinkStation P300 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or servi
86. he following e Move the pointer to the extreme top left corner of the screen and then move the pointer downward along the left edge of the screen e Move the pointer to the extreme bottom left corner of the screen and then move the pointer upward along the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Note Only active workspaces that you have accessed during the current Windows session are displayed along the left edge If you close an active workspace its representation will not be displayed along the left edge of the screen 2 Click the representation Using a touch screen e Method 1 1 Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen 2 Tap the desired workspace e Method 2 1 Swipe in from the left edge of the screen to navigate to the next available workspace 2 Repeat step 1 until you navigate to the desired workspace To navigate to the most recently accessed workspace application PC settings or desktop do one of the following Using a pointing device Move the pointer to the extreme top left corner of the screen until the Windows screen control icon a is displayed then click the icon Using a touch screen Swipe in from the left edge of the screen For information about using other features of the Windows 8 1 operating system open the Hel
87. hinkStation P300 User Guide What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Using the Setup Utility program on page 37 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 5 for the locations of various components in your computer 2 If you have removed the front bezel reinstall it 3 Ensure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 4 Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis Then push the cover to the front of the computer until it snaps into position Figure 76 Reinst
88. hten screw E b Partially tighten screw J then fully tighten screw J and then fully tighten screw E Chapter 9 Installing or replacing hardware 85 10 Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 6 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing or replacing the solid state drive The solid state drive is only available on some models This section provides the following instructions e Installing the solid state drive on page 86 e Replacing the solid state drive on page 87 Installing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To install the solid state drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Install the solid state drive into the storage converter shipped with the solid state drive Then install the four screws to secure the solid state drive to the storage converter Figure 30 Installing the solid state drive into the storag
89. ic and numeric characters For more information see Password considerations on page 38 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Locate the Clear Complementary Metal Oxide Semiconductor CMOS Recovery jumper on the system board See Locating parts on the system board on page 6 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 111 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power button for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 111 Enabling or disabling a device This section provides information
90. ick Settings gt Change PC settings gt Update and recovery gt Recovery 68 ThinkStation P300 User Guide 2 In the Remove everything and reinstall Windows section click Get started Using the advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Restart your computer following the instructions on the screen Recovering your operating system if Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 1 operating system It enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process For more details about the recovery solutions provided
91. ience Lenovo Reach keeps you connected at all times and enables you to access all your favorite items from personal computers smartphones or tablets With Lenovo Reach you can add your favorite Web services to your cloud desktop stay logged in to Web sites with the cloud password manager and access edit and share your files from anywhere Lenovo Solution Center Windows 7 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance 14 ThinkStation P300 User Guide Lenovo Support Windows 8 1 The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals for your computer get the warranty information of your computer and explore help and support information Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely Password Manager Windows 7 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites PC Cloud Manager Windows 7 and Windows 8 1 The PC Cloud Manager PCM program is a browser
92. ights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 inches of air space is sufficient Also ensure that the vented air is not blowing on people Electrical outlets and cable lengths The location of electric
93. ilable from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling programs and device drivers This section provides the following items e Reinstalling preinstalled programs and device drivers on page 67 e Reinstalling programs and device drivers that are not preinstalled on page 67 66 ThinkStation P300 User Guide Reinstalling preinstalled programs and device drivers Your computer enables you to reinstall preinstalled programs and device drivers Reinstalling preinstalled programs To reinstall programs preinstalled on your Lenovo computer do the following 1 Turn on the computer 2 Go to C SWTOOLS 3 Open the apps folder and locate the subfolder that is named after the program preinstalled on your computer 4 Open the subfolder and locate the EXE file 5 Double click the EXE file and follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers Attention Reinstalling device drivers will change the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Go to C SWTOOLS 3 Open the DRIVERS folder and locate the subfolder that is named after the factory installed device in your computer such as AUDIO or VIDEO 4 Open the subfol
94. imary h ra disk aia Replacing the secondary hard disk drive Installing the tertiary hard disk drive Replacing the front fan assembly Replacing the rear fan assembly Replacing the Wi Fi units Installing or removing the rear Wi Fi antenna Installing or removing the frank Wi Fi antenna Replacing the keyboard i or mouse Completing the parts replacement Chapter 10 Getting information help and service Information resources Lenovo ThinkVantage Tools Help and Support Safety and Warranty Lenovo Web site Lenovo Support Web site Help and service Oy in air Be Rae Bae Using the documentation and diagnostic program eee Calling for service Using other services i Purchasing additional services 68 69 69 71 71 71 71 71 72 73 76 78 81 82 83 84 86 90 93 95 96 100 101 102 107 109 110 111 113 113 113 113 113 113 114 114 114 114 115 115 System memory speed Appendix A Regulatory information Export classification notice Electronic emissions notices Federal Communications Commission Declaration of Conformity Eurasian compliance mark Brazil regulatory notice Mexico regulatory notice Additional regulatory information Appendix B WEEE and MESEDE information Important WEEE nionnla Recycling information for Japan Recycling information for Brazil Battery recycling information for Taiwan Copyright Lenovo 2014 oh
95. in menu select Power gt Enhanced Power Saving Mode and press Enter Select Enabled and press Enter From the Power menu select Automatic Power On and press Enter Select Wake on Lan and press Enter Select Disabled and press Enter N OO fF WO Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit When ErP LPS compliance mode is enabled you can wake up your computer by doing one of the following 40 ThinkStation P300 User Guide e Press the power button e Enable the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit e Enable the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt After Power Loss and press Enter 3 Select Power On and press Enter 4 Press
96. in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on the package e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Notes e Use only computer parts provided by Lenovo e When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device dri
97. ing e On the Microsoft Windows 7 operation system click Start right click Computer and select Properties to view the information e On the Microsoft Windows 8 1 operating system go to the desktop and move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info to view the information Memory Your computer supports up to four double data rate 3 unbuffered dual inline memory modules DDR3 UDIMMs To determine the amount of memory installed on your computer do the following e On the Microsoft Windows 7 operation system click Start right click Computer and select Properties to view the information 8 ThinkStation P300 User Guide e On the Microsoft Windows 8 1 operating system go to the desktop and move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info to view the information For more information see Installing or replacing a memory module on page 76 Internal drives e Card reader available on some models e SATA hard disk drive e SATA hybrid drive available on some models e Optical drive e SATA solid state drive available on some models Video features e Integrated graphics supports the following connectors on your computer DisplayPort connector Digital Video Interface DVI connector Video Graphics Array VGA connector e Discrete graphics card
98. ing the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default state You can restore the complete contents of your hard disk drive to the factory default state even if you cannot start the Windows operating system If you have multiple partitions on your hard disk drive you have the option to restore the C partition and leave the other partitions intact Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To perform a recovery operation from the Rescue and Recovery workspace do the following 1 Turn on or restart your computer 2 When you see the logo screen press Enter and then press F11 to enter the Rescue and Recovery workspace 3 If you have set a Rescue and Recovery password enter your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery proble
99. ity program on page 37 2 From the Setup Utility program main menu select Security gt Fingerprint Setup and press Enter The Fingerprint Setup window opens 3 Select Preboot Authentication or Erase Fingerprint Data as desired and press Enter 4 Select the desired settings and press Enter 5 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preinstalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall For details on using the Windows Firewall refer to Help and Support on page 113 Protecting data against viruses Your computer is preinstalled with an antivirus program to help you guard against detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue rece
100. ive devices if needed For more information on the location and function of the connectors see Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 TTY TDD conversion modem Your computer supports the use of the text telephone TTY or the telecommunications device for the deaf TDD conversion modem The modem must be connected between your computer and a TTY TDD telephone Then you can type a message on your computer and send it to the telephone Chapter 3 You and your computer 29 Documentation in accessible formats Lenovo provides electronic documentation in accessible formats Lenovo electronic documentation such as properly tagged PDF files or HyperText Markup Language HTML files is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration This section provides information on the following e Voltage selection switch on page 30 e Replacement power cords on page 30 Voltage selection switch Some computers are equip
101. iving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses Chapter 4 Security 35 For more information about how to use your antivirus software refer to the help system of your antivirus software 36 ThinkStation P300 User Guide Chapter 5 Advanced configuration This chapter provides the following information to help you configure the computer e Using the Setup Utility program on page 37 e Updating or recovering the BIOS on page 42 e Configuring RAID on page 44 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Ensure that your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a power on password or an administrator password has been set the Setup Utility program menu will not be displayed until you enter the correct password For more information see Using BIOS passwords on page 38 When the POST detects that the hard disk drive has been removed from your computer or the memory module
102. ize Depending on your preference you can change only the text size instead of changing the size of everything on the desktop To change the text size open Control Panel and click Appearances and Personalization gt Display Then go to Change only the text size and set a text size that meets your needs Magnifier Your computer is equipped with the Microsoft Magnifier to help visually impaired people use the computer more comfortably Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the words and images better You can open Magnifier from the Ease of Access Center To open Magnifier do the following e For Windows 7 Click the Start button click All Programs gt Accessories gt Ease of Access and then click Magnifier e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Magnifier into the search field In the list of results click Magnifier For more information about how to use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 28 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects e From the keyboard Zoom in Press the Windows logo key the plus sign
103. key to enlarge the size of text pictures maps or other objects Zoom out Press the Windows logo key the minus sign key to reduce the size of text pictures maps or other objects e From the touch screen Zoom in Move two fingers farther apart on the touch screen to enlarge the size of text pictures maps or other objects Zoom out Move two fingers closer together on the touch screen to reduce the size of text pictures maps or other objects Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer To adjust the screen resolution right click anywhere on the desktop click Screen resolution and then adjust the settings as you prefer Note Setting too low of a resolution might prevent some items from fitting on the screen For alternatives on increasing the size of text and other objects see the following e Customizable text size on page 28 e Magnifier on page 28 e Zoom on page 28 28 ThinkStation P300 User Guide Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use a Sre SS Num toskar fve secors U i eraen sneno Num Lock for five seconds Turn Toggle Keys on or off Left Alt Left Shift Num Lock Turn Mouse Keys on or off Left Alt Left Shift PrtScn or PrtSc Turn High Contrast on or off For more information go to http windows microsoft co
104. le aligns correctly with the slot key Jon the system board Push the memory module straight down into the slot until the retaining clips close Figure 18 Installing a memory module 8 Reinstall the PCI Express x16 graphics card if you have removed it What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing or replacing a device in the optical drive bay Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v The optical drive bays support the following two devices Depending on your computer model one or both of them might be installed e Optical drive e 5 25 inch flex module equipped with some or all of the following components Slim optical drive Card reader eSATA connector IEEE 1394 connector This section provides instructions on how to install or replace an optical drive Note The following instructions also apply to a flex module To install or replace an optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing th
105. lenovo ThinkStation P300 User Guide ThinkStation Machine Types 10DA 30AG and 30AH Note Before using this information and the product it supports be sure to read and understand the Read this first Important safety information on page v and Appendix E Notices on page 15 First Edition June 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first hi e information Service and upgrades Static electricity prevention Power cords and power adapters Extension cords and related devices Plugs and outlets External devices got Heat and product ventilation Operating environment Laser compliance statement Power supply statement Cleaning and maintenance Chapter 1 Product overview Locations Locating connectors contrals and deatet on the front of your computer Locating connectors on the rear of your computer Locating components ngs Locating parts on the system board Locating internal drives Machine type and model label Features Specifications Lenovo programs Accessing Lenovo programs on the Windows 7 operating system Accessing Lenovo programs on nthe Windows 8 1 operating system 2 i amp An introduction to Lenovo prog
106. lick the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB storage device with sufficient capacity or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium Depending on whether you have created a rescue medium using a disc or a USB hard disk drive do one of the following e If you have created a rescue medium using a disc do the following 1 Turn on or restart your computer 2 When you see the logo screen repeatedly press and release the F12 key The Startup Device Menu window is displayed 3 Select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e f you have created a rescue medium using a USB hard disk drive do the following 1 Connect the USB hard disk drive to one of the USB connectors on your computer 2 Turn on or restart your computer 3 When you see the logo screen repeatedly press and release the F12 key The Startup Device Menu window is displayed 4 Select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is ava
107. ling or removing the front Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Installing the front Wi Fi antenna To install the front Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Remove the front bezel See Removing and reinstalling the front bezel on page 72 4 Peel off the paper that protects the sticker on the front antenna Figure 72 Peeling off the paper that protects the sticker 5 Stick the front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel ae Bi x i me Figure 73 Installing the front Wi Fi antenna 6 Connect the front antenna cable to the Wi Fi card module Chapter 9 Installing or replacing hardware 109 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Removing the front Wi Fi antenna To remove the front Wi Fi antenna do the following 1 Remove all media from the drives and turn off
108. llowing optical drives e CD ROM drive Used to read CDs only e DVD ROM drive Used to read DVDs and CDs Chapter 2 Using your computer 19 e BD ROM drive Used to read blu ray discs BDs DVDs and CDs e Recordable optical drive Used to read and record a disc When using the optical drive follow these guidelines e Do not place the computer in a location where the drive is exposed to any of the following conditions High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight e Do not insert any object other than a disc into the drive e Do not insert damaged discs into the drive Warped scratched or dirty discs can damage the drive e Before moving the computer remove the disc from the drive Handling and storing a disc When handling and storing a disc follow these guidelines e Hold the disc by its edges Do not touch the surface of the side that is not labeled e To remove dust or fingerprints wipe the disc with a clean soft cloth from the center to the outside Wiping the disc in a circular direction might cause loss of data e Do not write or stick paper on the disc e Do not scratch or mark the disc e Do not place or store the disc in direct sunlight e Do not use benzene thinners or other cleaners to clean the disc e Do not drop or bend the disc Playing and removing a disc To play a disc do the following 1 With the com
109. lso called intrusion switch available on some models The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed To enable the cover presence switch connector on the system board do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 37 2 Set the administrator password See Setting changing and deleting a password on page 39 3 From the Security submenu select Chassis Intrusion Detection gt Enabled The cover presence switch connector on the system board is enabled When the cover presence switch detects that your computer cover is not properly installed or closed when you turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the following 1 Properly install or close your computer cover See Completing the parts replacement on page 111 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again e Ability to enable and disable devices and USB connectors For more information see Enabling or disabling a device on page 39 e Integrated fingerprint reader available on some models Depending on the models of your computer the keyboard may have an integrated fingerprint reader By enrolling your fingerprint and a
110. m and then type any of the following keywords for searching keyboard shortcuts key combinations shortcut keys On Screen Keyboard If you prefer to type or enter data into your computer without using a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen To open On Screen Keyboard do the following e For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type 0n Screen Keyboard into the search field In the list of results click On Screen Keyboard For more information about how to use and configure On Screen Keyboard see the Windows Help and Support information system Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys on the keyboard without visual assistance To adjust your keyboard settings open Control Panel click Ease of Access gt Ease of Access Center and then click Make the keyboard easier to use Industry standard connectors Your computer provides industry standard connectors that enable you to connect assist
111. m program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most 42 ThinkStation P300 User Guide models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating the BIOS from a disc This section provides instructions on how to update the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update the BIOS from a disc on the Windows 8 1 64 bit operating system do the following 1 11 12 13 Start the Setup Utility program See Starting the Setup Utility program on page 37 2 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Disabled 3 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program Select Yes in the window displayed and press Enter to confirm your selection on page 42 Repeatedly press and release F12 when turning on the computer When
112. maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium coin cell battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Remove the heat sink and fan assembly for easier access to the battery See Replacing the heat sink and fan assembly on page 84 4 Locate the battery See Locating parts on the system board on page 6 5 Remove the old battery Figure 26 Removing the old battery 6 Install a new battery Figure 27 Installing a new battery 82 ThinkStation P300 User Guide 7 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 84 8 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 111 Note When the computer is turned on for the first time after replacing t
113. ment that produces magnetic fields further away from the monitor If the problem persists do the following 1 Turn off the monitor 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor Networking problems This section provides solutions to networking related problems Ethernet problems My computer cannot be connected to the network Solutions e Connect the cable from the Ethernet connector to the RJ45 connector of the hub e Have the latest device driver installed on your computer To check whether you are using the latest device driver do one of the following On Windows 7 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager Type the administrator password or provide confirmation if prompted 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the latest driver or the driver is disabled Right click the highlighted adapter to update the driver 5 Click Update Driver Software and then follow the instructions on the screen On Windows 8 1 1 Open Control Panel For more information see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 Click Hardware and Sound 3 Click Device Manager Type the administrator password or provide confirmation if prompted 4 If an exclamation mark is displayed next to an adapter name und
114. ms on page 68 4 Do one of the following e To rescue files from your hard disk drive click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Full Restore and follow the instructions on the screen Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling programs and device drivers on page 66 Chapter 8 Recovery information 65 For more information about the features of the Rescue and Recovery workspace click Help Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes e The recovery operations you can perform using a rescue medium vary depending on the operating system e The rescue disc can be started in all types of optical drives Creating a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 C
115. n off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Remove the front bezel See Removing and reinstalling the front bezel on page 72 4 Disconnect the front fan assembly cable from the power fan connector on the system board See Locating parts on the system board on page 6 5 The front fan assembly is attached to the chassis by four rubber mounts Remove the front fan assembly by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis Note The new front fan assembly will have four new rubber mounts attached ADEE E SJ s NNV ASN N S SA S Figure 57 Removing the front fan assembly 6 Install the new front fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes 7 Pull the tips of the rubber mounts until the front fan assembly is secured in place Figure 58 Installing the front fan assembly 100 ThinkStation P300 User Guide 8 Connect the front fan assembly cable to the power fan connector on the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or repl
116. nally in case of a hard disk drive failure you can order a recovery disc set from the Lenovo Customer Support Center For information about contacting the Customer Support Center see Chapter 10 Getting information help and service on page 113 Before using the recovery disc set refer to the documentation that comes with the disc set Note A recovery disc set might contain multiple discs Ensure that you have all of the discs ready before starting the recovery process During the recovery process you might be prompted to change discs Where can find help about the Windows operating system The Windows Help and Support information system provides you with detailed information about using the Windows operating system To access the Windows Help and Support information system do one of the following e On the Windows 7 operating system click Start gt Help and Support e On the Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Help Additionally the Windows 8 1 operating system provides a Help Tips application that you can open from the Start screen or Apps screen How can change the Windows 8 1 startup behavior to open either the desktop or the Start screen On the Windows 8 1 operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following
117. nch optical drive bracket Then fully tighten the four screws to secure the solid state drive with the storage converter to the 5 25 inch optical drive bracket Figure 53 Installing the solid state drive with the storage converter 98 ThinkStation P300 User Guide 6 Install the optical drive retainer on the side of the optical drive bracket l l Figure 54 Installing the optical drive retainer 7 Slide the optical drive bracket into the secondary optical drive bay from the front of the computer until the optical drive bracket snaps into position r LIE e y 7 Figure 55 Installing the optical drive bracket 8 Connect the signal cable and the power cable to the new hard disk drive or solid state drive Figure 56 Connecting the hard disk drive or solid state drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Chapter 9 Installing or replacing hardware 99 Replacing the front fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Note The front fan assembly is only available on some models To replace the front fan assembly do the following Remove all media from the drives and tur
118. ng e Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and unusable e Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard e Always disconnect a power cord by grasping the plug instead of the cord Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation CAUTION Be sure to turn off the computer and monitor before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Keyboard To clean your computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 48 ThinkStation P300 User Guide 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys 3 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the keyboard Optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse y
119. ng or replacing hardware 107 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Install the rear Wi Fi antenna to the rear Wi Fi antenna cable connector attached on the rear of the computer 3 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident Figure 70 Installing the rear Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Removing the rear Wi Fi antenna To remove the rear Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Straighten the rear Wi Fi antenna so that it can be more easily twisted 3 Hold the thicker end of the rear Wi Fi antenna and unscrew the Wi Fi antenna from the rear of the computer Figure 71 Removing the rear Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 108 ThinkStation P300 User Guide Instal
120. ng terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Intel and Xeon are trademarks of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds DisplayPort is a Trademark of the Video Electronics Standards Association Other company product or service names may be trademarks or service marks of others 16 ThinkStation P300 User Guide Index A specifications 7 a rescue medium creating and using 66 Administrator password 38 E Advance configuration 37 audio features 9 environment operating 12 audio line in connector 4 Ethernet connector 4 audio line out connector 4 exiting Setup Utility 42 expansion 10 external options installing 71 backup and recovery operations 64 F basic troubleshooting 51 battery replacing 82 failure recovering from BIOS 44 boot block recovery 44 features 8 front C connectors controls indicators 2 front audio and USB assembly replacing 81 cable lock security 33 34 front bezel changing front bezel removing 72 password 39 front bezel reinstalling 72 startup device sequence 40 front fan assembly replacing 100 cleaning an optical mouse 49 front Wi Fi antenna installing removing 109 CMOS clearing 39 components internal 5 computer cover G removing 71 l
121. not touch the circuit board on the bottom of the hard disk drive Figure 46 Installing the hard disk drive into the bracket 94 ThinkStation P300 User Guide 8 Slide the new hard disk drive into the drive cage until it snaps into position Figure 47 Installing the primary hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the secondary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Note Your computer comes with a secondary hard disk drive bay for installing or replacing a secondary 3 5 inch hard disk drive or a 2 5 inch solid state drive To replace the secondary hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 71 Locate the secondary hard disk drive See Locating components on page 5 Disconnect the signal cable and the power cable from the hard disk drive Pull the blue
122. notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer As a result system alerts are noticeable even when they are not heard For example when you 26 ThinkStation P300 User Guide select one object with your keyboard the object is highlighted When you move the pointer to one object with your mouse the introductory text of the object is displayed To use on screen notification open Control Panel click Ease of Access gt Ease of Access Center and then click Use text or visual alternatives for sounds Audio notification Audio notification helps visually impaired people or people with weak sight be aware of the status of their computer To use audio notification open Control Panel click Ease of Access gt Ease of Access Center gt Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages To open Narrator do the following e For Windows 7 Click the Start button Then type Narrator into the search field In the list of results click Narrator e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Narrator into the search field In the list of results click Narrator For more information about how to use and configure Narrator
123. ntage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Help and Support The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft such as updating drivers accessing programs and accessing user manuals To access the Windows Help and Support information system do one of the following e On the Windows 7 operating system click Start gt Help and Support e On the Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Help Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices The safety information in the Safety Warranty and Setup Guide provides information you need to know before setting up and using this product Read and understand all safety information provided in the Safety Warranty and Setup Guide before using this product The information in Read this first Important safety information on page v of this User Guide provides additional safety information that apply to topics and tasks described in this publication Read and understand all safety information provided in that section before disassembling or upgrading this product Lenovo Web site The Lenovo Web site http Awww lenovo com provides up to date information and services to
124. ntenance Cleaning a glass screen surface To clean a glass screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Good maintenance practices By performing a few good maintenance practices you can maintain good computer performance protect your data and be prepared in case of a computer failure e Empty your recycle bin on a regular basis e Use the disk defragmentation or disk optimization feature of your operating system occasionally to prevent performance problems caused by an excessive number of fragmented files e Clean out your Inbox Sent Items and Deleted Items folders in your e mail application on a regular basis Chapter 6 Preventing problems 49 Make backup copies of critical data on removable media memory such as discs and USB storage devices at regular intervals and store the removable media in a safe location The frequency of making backup copies depends on how critical the data is to you or your business Back up your entire hard disk drive on a regular basis Keep your computer software device drivers and operating system up to date See Keeping your computer current on page 47 for more information Keep a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve them and any minor issu
125. nto the appropriate slot on the system board See Locating parts on the system board on page 6 Note If you are installing a PCI Express x16 graphics card ensure that the memory slot retaining clips are closed before you install the graphics card Chapter 9 Installing or replacing hardware 75 7 Pivot the card latch to the closed position to secure the PCI card Figure 15 Installing a PCI card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Your computer has four slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 32 GB system memory When installing or replacing a memory module use 4 GB or 8 GB DDR3 UDIMMs in any combination up to a maximum of 32 GB The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module The X mark indicates the memory slot s into which the memory module s should be installed in different situations The numbers 1 2 3 and 4 indicate the installation sequence To locate the memory module slots see Locating parts
126. o run the Corel DVD MovieFactory Lenovo Edition program click Start gt All Programs gt Corel DVD MovieFactory Lenovo Edition gt Corel DVD MovieFactory Lenovo Edition Follow the instructions on the screen Torun the Power2Go program click Start gt All Programs gt PowerDVD Create gt Power2Go Follow the instructions on the screen e On the Windows 8 1 operating system run the Power2Go program by doing the following 1 On the Start screen click the down arrow in the bottom left corner to go to the Apps screen Then type Power2Go in the search box in the top right corner of the screen 2 Click Power2Go in the search result to open the program 3 Follow the instructions on the screen Navigating among screens on the Windows 8 1 operating system To navigate among the desktop the Start screen and applications that were opened from the Start screen on the Windows 8 1 operating system do one of the following e From the Start screen do one of the following to navigate to the most recently accessed workspace application setting or desktop Using a pointing device Move the pointer to the extreme bottom left corner of the screen until the Windows screen control icon His displayed then click the icon Using a touch screen Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon H at t
127. oblems My USB connectors cannot be ereed Lenovo Solution Center Chapter 8 Recovery information Recovery information for the Windows 7 operating system aN ad ia A Creating and using recovery media Performing backup and recovery operations Creating and using a rescue medium Reinstalling programs and device drivers Solving recovery problems Recovery information for the Windows 8 1 operating system Refreshing your computer ii ThinkStation P300 User Guide 44 45 45 45 46 47 47 47 47 48 48 48 48 49 50 51 51 52 52 53 53 54 55 55 56 57 59 59 60 60 60 61 61 63 63 63 64 66 66 68 68 68 Resetting your computer to the factory default settings A Using the advanced startup options Recovering your orate eat if Windows 8 1 fails to start i Se Chapter 9 Installing or replacing hardware ar Handling static sensitive devices Installing or replacing hardware Installing external options Removing the computer cover Removing and reinstalling the front ed Installing or replacing a PCI card Installing or replacing a memory module Installing or replacing a device in the optical drive bay Replacing the front audio aid USB assembly Replacing the baten Replacing the power supply assai Replacing the heat sink and fan assembly Installing or replacing the solid state drive Installing or eee the mSATA solid state drive me Replacing the pr
128. olutions e Ensure that the disc surface is clean and not scratched e Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer No audio or intermittent audio while playing a DVD movie Solutions e Check the volume control settings on your computer and on your speakers e Ensure that the disc surface is clean and not scratched e Check all cable connections to and from the speakers e Use the DVD menu for the video to select a different audio track Playback is slow or choppy Solutions e Disable any background programs such as AntiVirus or Desktop Themes e Ensure that video resolution is set to less than 1152 x 864 pixels Invalid disc or no disc found message Solutions 54 ThinkStation P300 User Guide e Ensure that a DVD disc is in the drive with the shiny side of the disc facing down e Ensure that video resolution is set to less than 1152 x 864 pixels e On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive ensure that the DVD disc is in the drive labeled DVD Intermittent problems Some problems occur only occasionally and are difficult to repeat Solutions e Ensure that all cables and cords are securely connected to the computer and attached devices e Ensure that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is block
129. on disconnect the Bluetooth cable from the Wi Fi adapter card Figure 61 Disconnecting the Bluetooth cable Note The Bluetooth cable connects the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board to support the Bluetooth function 4 At the rear of the computer press the release button Jj to open the PCI card latch H Figure 62 Opening the PCI card latch Chapter 9 Installing or replacing hardware 103 5 Grasp the Wi Fi adapter card that is currently installed and gently pull it out of the slot Figure 63 Removing the Wi Fi adapter card Note The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot Removing the Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer and then disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 64 Removing the Wi Fi antenna cables 104 ThinkStation P300 User Guide 2 Remove the two screws that secure the Wi Fi card module to the Wi Fi adapter card Figure 65 Removing the screws that secure the Wi Fi card module 3 Pull the Wi Fi card module out of the mini PCI Express slot to remove it from the Wi Fi adapter card Figure 66 Removing the Wi Fi card module Installing the Wi Fi units To install
130. on P300 User Guide Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Appendix B WEEE and recycling information 9 10 ThinkStation P300 User Guide Appendix C Restriction of Hazardous Substances Directive R
131. on some models To install or replace a PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 Chapter 9 Installing or replacing hardware 73 3 At the rear of the computer press the release button J to open the card latch j Nes Figure 12 Opening the PCI card latch 74 ThinkStation P300 User Guide 4 Depending on whether you are installing or replacing a PCI card do one of the following e If you are installing a PCI card remove the appropriate metal slot cover e If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of the slot Figure 13 Removing a PCI card Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by a retaining latch disengage the card retaining latch on the PCI card slot Then grasp the card and gently pull it out of the slot Figure 14 Disengaging the card retaining latch 5 Remove the new PCI card from its static protective package 6 Install the new card i
132. ors e Locations of components e Locations of parts on the system board e Locations of internal drives e Computer features e Software programs provided by Lenovo Locations This section provides the following topics e Locating connectors controls and indicators on the front of your computer on page 2 e Locating connectors on the rear of your computer on page 3 e Locating components on page 5 e Locating parts on the system board on page 6 e Locating internal drives on page 7 e Machine type and model label on page 8 Note The components in your computer might look slightly different from the illustrations Copyright Lenovo 2014 Locating connectors controls and indicators on the front of your computer The following illustration shows the locations of the connectors controls and indicators on the front of your computer Ke Xe a tote sete tete sete tetete ce were cetetetetete tates tee are wetecetetetetetete teste erate tereretetetecetetete ce ROZORORORORORORORORORO FORO Figure 1 Front connector control and indicator locations Optical drive eject close button H USB 3 0 connectors 2 EJ Hard disk drive activity indicator EE Power indicator E Power button i Microphone connector Headphone connector E Card reader slot available on some models
133. ou might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens e If there is a smudge on the lens gently clean the area with a plain cotton tipped swab e If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Display screen Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically See Cleaning a flat panel monitor surface on page 49 or Cleaning a glass screen surface on page 49 Cleaning a flat panel monitor surface To clean the flexible film surface of a flat panel computer display wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then moisten a cloth with LCD cleaner and wipe the screen surface Many computer supply stores carry the special cleaning fluids for displays Use cleaning fluids developed for LCD displays only First apply the fluid to a lint free soft cloth then clean the LCD display Some computer supply stores carry pre moistened towelettes for LCD mai
134. our Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Solution Use the Windows disk defragmentation or disk optimization feature to clean up the files Note Depending on the volume of the hard disk drives and amount of data currently stored on the hard disk drives the disk defragmentation process might take up to several hours e On Windows 7 1 Close any open programs and windows Chapter 7 Troubleshooting and diagnostics 59 2 Click Start gt Computer 3 Right click your C drive entry and then click Properties 4 Click Defragment now under the Tools tab to start a disk defragmentation process e On Windows 8 1 1 Close any open programs and windows 2 Open File Explorer 3 Right click your C drive entry and then click Properties 4 Click Optimize under the Tools tab to start a disk defragmentation process Insufficient memory Solution Install additional memory modules For instructions on installing memory modules see Installing or replacing a memory module on page 76 To purchase memory modules go to http www lenovo com The printer does not work Solutions e If you are using IEEE approved printer signal cables do the following 1 Connect the printer signal cable firmly to the correct pa
135. p Tips application from the Start screen or Apps screen or refer to the Windows Help and Support information system For more information see Help and Support on page 113 Accessing Control Panel on the Windows 8 1 operating system On the Windows operating system you can view and change computer settings through Control Panel To access Control Panel on the Windows 8 1 operating system do one of the following e From the desktop 1 Move the pointer to the top right or bottom right corner of the screen to display the charms 2 Click Settings 3 Click Control Panel e From the Start screen 1 Click the down arrow in the bottom left corner of the screen to go to the Apps screen 2 Scroll to the right side and click Control Panel in the Windows System section 22 ThinkStation P300 User Guide Frequently asked questions The following are some of the frequently asked questions and their answers The answers can help you optimize the use of your computer For the answers to more frequently asked questions about using your computer go to http www lenovo com support faq How can I get my user guide in another language The user guide is available in various languages at http www lenovo com UserManuals How can I restore my computer settings Your computer provides a program that enables you to restore the computer settings For more information see Chapter 8 Recovery information on page 63 Additio
136. ped with a voltage selection switch located near the power cord connection point on the computer and some computers do not have a voltage selection switch Before you install your computer or relocate your computer to another country or region you must be certain that you have matched your computer to the voltage available at your electrical outlet CAUTION You must know the voltage of the electrical connection outlet where your computer will be connected If you do not know the voltage contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located If your computer has a voltage selection switch you must set the switch to match the voltage available at your electrical outlet Setting the voltage selection switch incorrectly will cause the computer to malfunction and might cause permanent damage to the computer Do not connect the computer to an electrical outlet until you have verified that the voltage selection switch setting matches the voltage available at the electrical outlets If your computer does not have a voltage selection switch inspect the voltage rating label on the bottom of the computer and note the following e If the voltage rating label shows a range of either 100 127 V or 200 240 V you must ensure that the voltage provided at the electrical outlet matches the voltage rating on the computer label If it does not match do not a
137. ptical drive remove the plastic panel in the front bezel for the desired drive bay What to do next e To work with another piece of hardware go to the appropriate section 80 ThinkStation P300 User Guide e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To replace the front audio and USB assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 71 Remove the front bezel See Removing and reinstalling the front bezel on page 72 Locate the front audio and USB assembly See Locating components on page 5 Note the cable routing and connection Then disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 6 6 Remove the screw that secures the front audio and USB assembly and slide the front audio and USB assembly to the right as shown to remove it from the chassis aR Ww PY Figure 24 Removing the
138. puter on press the eject close button on the front of the optical drive The tray slides out of the drive 2 Insert a disc into the tray Some optical drive has a snap hub in the center of the tray If your drive has a snap hub support the tray with one hand and then push center of the disc until it snaps into place 3 Press the eject close button again or gently push the tray forward to close the tray The disc player program starts automatically For more information refer to the help system of the disc player program To remove a disc from the optical drive do the following 1 With the computer on press the eject close button on the front of the optical drive The tray slides out of the drive 2 Carefully remove the disc from the tray 3 Press the eject close button again or gently push the tray forward to close the tray Note If the tray does not slide out of the drive when you press the eject close button turn off your computer Then insert a straightened paper clip into the emergency eject hole adjacent to the eject close button Use the emergency eject only in an emergency 20 ThinkStation P300 User Guide Recording a disc If your computer is installed with a recordable optical drive you can use the drive to record a disc To record a disc do the following e On the Windows 7 operating system use either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer T
139. r Intel Matrix Storage Manager Intel Matrix Storage Manager is a device driver that provides support for SATA RAID 5 arrays and SATA RAID 10 arrays on specific Intel chipset system boards to enhance hard disk performance Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems 10 ThinkStation P300 User Guide e Intelligent Cooling Engine ICE The Intelligent Cooling Engine is a system thermal management solution that enables your computer to run with better thermal and acoustic performance The ICE function also monitors the thermal performance of your computer to identify thermal problems For more information see ICE performance mode on page 41 and ICE thermal alert on page 41 e System Management SM Basic Input Output System BIOS and SM software The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or application to store and retrieve information specific about the computer in question e Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message The message is usually sent by a program running on another computer on the same local area network e Windows Management Instrumentation WMI Windows Management Inst
140. rallel serial or USB connector on the computer 2 Load the paper correctly 3 Turn on the printer and keep the printer online e f you are using non IEEE approved printer signal cables do the following 1 Correctly install device drivers and software that come with the printer 2 Assign the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Using the Setup Utility program on page 37 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 10 Getting information help and service on page 113 Serial connector cannot be accessed Solutions e Connect the serial cable to the serial connector on the computer and to the serial device If the serial device has its own power cord attach the power cord to a grounded electrical outlet e Turn on the serial device and keep the device online e Install any application programs supplied with the serial device Refer to the documentation that comes with the serial device for more information e f you added one serial connector adapter install the adapter correctly Software problems This section provides solutions to software related problems 60 ThinkStation P300 User Guide When using a sort feature dates cannot be sorted in the correct order Solution Some appli
141. rams Chapter 2 Using your computer Registering your computer Using keyboard shortcuts Using the fingerprint reader Using the wheel mouse Setting the computer volume i Setting the volume from the desktop Setting the volume from Control Panel Using a disc Using the optical dives Handling and storing a disc Playing and removing a disc Recording a disc Navigating among screens on ie Windows 8 1 operating system Copyright Lenovo 2014 a ok lt NN OONO lt N ae kt AA OO NNN aA a oan on an in in nua 000O0O0OOWAAN NNN N Accessing Control Panel on the Windows 8 1 operating system Frequently asked questions Chapter 3 You and your computer Accessibility and comfort Arranging your workspace Comfort Glare and lighting Air circulation Electrical outlets and aise ienaths Accessibility information Moving your all to another ais or region Voltage selection A Replacement power cords Chapter 4 Security Security features sod Locking the computer cover Attaching a Kensington style cable jack Attaching a cable lock Using passwords BIOS passwords Windows passwords Configuring the fingerprint reader Using and understanding firewalls Protecting data against viruses Chapter 5 Advanced configuration Using the Setup Utility program Starting the Setup Utility program Viewing and changing settings Using BIOS pas
142. rdance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com recycling japan Copyright Lenovo 2014 7 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while
143. re on page 71 for instructions on how to install or replace internal drives for your computer The following illustration shows the locations of the drive bays Figure 5 Drive bay locations Primary optical drive bay with an optical drive or a flex module installed in some models E Secondary optical drive bay with an optical drive or a flex module installed in some models El Card reader slot available on some models and with a card reader installed EJ mSATA solid state drive bay with an mSATA solid state drive installed in some models E Secondary hard disk drive bay with a hard disk drive solid state drive or hybrid drive installed in some models J Primary hard disk drive bay with a hard disk drive solid state drive or hybrid drive installed in some models Chapter 1 Product overview 7 Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label J Machine Type XXXX Model Number XXX Figure 6 Machine type and model label Features This section introduces the computer features The information covers a variety of models Microprocessor To view the microprocessor information of your computer do the follow
144. re option ensure that you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed 2 Run the diagnostic program to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the instructions provided by the manufacturer Audio problems This section provides solutions to audio related problems No audio in Windows Solutions e If you are using powered external speakers that have an On Off control ensure that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet e f your external speakers have a volume control ensure that the volume is not set too low e On the Windows desktop click the speaker icon in the Windows notification area Then click Mixer Ensure that the mute speakers settings are not selected and none of the volume settings is set too low e Some models have a front audio panel you can use to adjust volume If you have a front audio panel ensure that the volume is not set too low e Ensure that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In mo
145. reinstall the PCI card if removed 12 Reinstall the computer cover and reconnect any cables that were disconnected 13 Press the power button to turn on the computer and restart the operating system Configuring RAID This section provides information about how to configure Redundant Array of Independent Disks RAID for your computer Note The information about configuring RAID in this section is applicable only for a Windows environment For information about configuring RAID in a Linux environment contact your Linux software provider RAID Level Your computer must have the minimum number of SATA hard disk drives installed for the supported level of RAID below 44 ThinkStation P300 User Guide e RAID Level 0 Striped disk array Two hard disk drives minimum Better performance without fault tolerance e RAID Level 1 Mirrored disk array Two hard disk drives minimum Improved read performance and 100 redundancy To install a secondary hard disk drive refer to Replacing the secondary hard disk drive on page 95 Configuring the system BIOS to enable SATA RAID functionality This section describes how to configure the system BIOS to enable SATA RAID functionality Note Use the arrow keys on the keyboard to make selections To enable SATA RAID functionality do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 37 Select Devices gt ATA Drive Setup
146. rive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 71 Remove the front bezel See Removing and reinstalling the front bezel on page 72 Remove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield Depending on whether you are installing a tertiary 3 5 inch hard disk drive or a 2 5 inch solid state drive do one of the following e Install the hard disk drive into the 5 25 inch optical drive bracket Then fully tighten the four screws to secure the hard disk drive to the 5 25 inch optical drive bracket Figure 51 Installing the tertiary hard disk drive e Install the solid state drive into the 5 25 inch optical drive bracket To install the solid state drive into the 5 25 inch optical drive bracket do the following Chapter 9 Installing or replacing hardware 97 a Install the solid state drive into the storage converter Then install the five screws to secure the solid state drive to the storage converter Figure 52 Installing the solid state drive into the storage converter b Install the solid state drive with the storage converter into the 5 25 i
147. ront bezel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 72 ThinkStation P300 User Guide 3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 11 Removing the front bezel 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot one PCI Express x1 card slot one PCI Express x16 card slot negotiable link width x4 x1 and one PCI Express x16 graphics card slot graphics card available
148. rovided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk password and Windows password As a result fingerprint authentication can replace passwords and enable simple and secure user access A fingerprint reader keyboard is available with select computers or can be purchased for computers that support this option Lenovo Bluetooth Lock Windows 7 and Windows 8 1 The Lenovo Bluetooth Lock program enables you to use a Bluetooth device such as your smartphone as a proximity based unit for locking or unlocking your computer automatically By detecting the distance between your computer and the predefined Bluetooth device that you are carrying the Lenovo Bluetooth Lock program automatically locks your computer when you walk away and unlocks your computer when you come back This is a simple way to protect your computer against unauthorized access in case that you forget to lock your computer Lenovo Companion Windows 8 1 Through the Lenovo Companion program you can get the information about the accessories for your computer view blogs and articles about your computer and check for other recommended programs Lenovo QuickCast Windows 7 and Windows 8 1 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators URLs between two devices Lenovo Reach Windows 8 1 Use the Lenovo Reach program to enhance your cloud exper
149. rumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Security features e Ability to enable and disable a device e Ability to enable and disable USB connectors individually e Computrace Agent software embedded in firmware e Cover presence switch also called intrusion switch available on some models e Keyboard with fingerprint reader shipped with some models e Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer e Startup sequence control e Startup without keyboard or mouse e Support for a cable lock e Support for a Kensington style cable lock e Support for a padlock e Trusted Platform Module TPM For more information see Chapter 4 Security on page 31 Preinstalled operating system Your computer is preinstalled with one of the following operating systems e Microsoft Windows 7 operating system e Microsoft Windows 8 1 operating system Operating system s certified or tested for compatibility varies by model type The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an op
150. s solutions to monitor related problems My screen goes blank while the computer is on Solutions Your screen saver or power management might have been enabled Do one of the following e Press a key to exit the screen saver e Press the power button to resume the computer from sleep or hibernation mode The monitor works when I turn on the computer but goes blank when I start some application programs Solutions e Connect the monitor signal cable from your monitor to an appropriate connector on the computer A loose cable might cause intermittent problems e Install the device drivers for the application programs Refer to the documentation for the affected application program to check whether any device drivers are required The image appears to be flickering Solution Reset the refresh rate 1 Open Control Panel 56 ThinkStation P300 User Guide Note To open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 2 Click Hardware and Sound gt Adjust screen resolution gt Advanced settings 3 Click the Monitor tab to reset the refresh rate Set the refresh rate to be the highest noninterlaced refresh rate supported on your computer Refer to the documentation that comes with your monitor for the supported refresh rates The image is discolored Solutions The monitor might be affected by interference from nearby equipment Move fluorescent desk lighting or any equip
151. setzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS IDS SSSAAA Dle ASS BS ANTSHII2M FS HAAA ASE ES Ol 2 AS SACe2 oH GE NAAM NBS ASU 4 ThinkStation P300 User Guide Japan VCCI Class B compliance statement CORBY Q7ABRHRHRECT CORE RERA CEATOC CeANELTUETH CORBPIUAYPTLEVAY RBI TE MENS BERSSIERCTCEPHVET FUR BLA BIC HED TIEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase FADES 20A4 AFORAN TA SARER A SAREMA JIS C 61000 3 2 Am Lenovo product service information for Taiwan 8 Lenovo an ARS A FAME fay Bi FES BAAS A 1 a BRS BB 2S Bt rh A
152. sist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in acco
153. size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Security gt Configuration Change Detection and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 37 Then follow the instructions on the screen Copyright Lenovo 2014 37 You can use either the keyboard or the mouse to navigate through menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using BIOS passwords By using th
154. ssociating it with a power on password a hard disk password or both passwords beforehand you can start the computer log on to the system and enter the Setup Utility program by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable simple and secure user access e Trusted Platform Module TPM Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed Copyright Lenovo 2014 31 Figure 7 Installing a padlock 32 ThinkStation P300 User Guide Attaching a Kensington style cable lock You can use a Kensington style cable lock to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the security lock slot at the rear of your computer and is operated with a key or combination depending on the type selected The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support
155. st cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio connectors on the adapter e Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation e Ensure that the audio device drivers are correctly installed See Windows Help and Support information system for more information Sound comes from one external speaker only Solutions e Ensure that the speaker cable is inserted completely into the connector on the computer e Ensure that the cable that attaches the left speaker to the right speaker is securely connected e Click the speaker icon in the Windows notification area Then click the speaker icon on top of the volume control Click the Levels tab and ensure that the Balance settings are set correctly CD problems This section provides solutions to CD related problems An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Solutions e If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem e If this does not correct the problem follo
156. stem gt System Protection gt System Restore Note For detailed information on how to open Control Panel on Windows 8 1 see Accessing Control Panel on the Windows 8 1 operating system on page 22 If this does not correct the problem continue with the next step 6 Run the diagnostic program See Lenovo Solution Center on page 61 for more information e If the diagnostic program detects a hardware failure or if you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Chapter 10 Getting information help and service on page 113 for more information e If the diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Chapter 10 Getting information help and service on page 113 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom that your computer is experiencing occurred immediately after you installed new software or a new hardware option do the following before referring to the troubleshooting information 52 ThinkStation P300 User Guide 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardwa
157. ster your computer e Register your computer through a preinstalled registration program with your computer connected to the Internet For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 1 Open the Lenovo Support program Then click Registration and follow the instructions on the screen to register your computer Using keyboard shortcuts Depending on the model your computer comes with either a standard keyboard or a fingerprint reader keyboard The Microsoft Windows keyboard shortcuts are provided on both types of keyboards A keyboard shortcut is one key or combination of multiple keys By pressing a keyboard shortcut you can perform a task that requires a mouse or other pointing device When you work with Windows and other programs keyboard shortcuts make it easier to interact with your computer and save your time and effort For more information about the keyboard shortcuts go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts key combinations shortcut keys Using the fingerprint reader The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power on password hard disk password and Windows password As a result fingerprint
158. swords Enabling or disabling a device Selecting a startup device Eass Enabling ErP LPS compliance mode ICE performance mode ICE thermal alert Exiting the Setup Utility program Updating or recovering the BIOS Using system programs Updating the BIOS from a disc Updating the BIOS from your SPORO system Recovering fom a BIOS indiate failure Configuring RAID 22 23 25 25 25 25 26 26 26 26 30 30 30 31 31 31 33 34 34 34 35 35 35 35 37 37 37 37 38 39 40 40 41 41 42 42 42 43 44 44 44 RAID Level Configuring the sien BIOS t to Shable SATA RAID functionality Creating RAID volumes Deleting RAID volumes Resetting disks to non RAID Chapter 6 Preventing problems Keeping your computer current Getting the latest device drivers for your computer Updating your oparata ayele Using System Update Cleaning and maintenance Basics bo Hes hod Cleaning your computer Good maintenance practices Moving your computer Chapter 7 oe eae and diagnostics Basic troubleshooting Troubleshooting procedure Troubleshooting Audio problems CD problems DVD problems Intermittent problems a he td Problems with the keyboard or mouse Monitor problems Networking problems have connected an option to my computer but it does not work TR a Performance and lockup problems The printer does not work Serial connector cannot be accessed Software pr
159. system you can create recovery media using discs or external USB storage devices To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media Attention When you use recovery media to restore the contents of the hard disk to the factory default state all the files currently on the hard disk drive will be deleted and replaced by the factory default files To use recovery media on the Windows 7 operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Turn on or restart your computer 3 When you see the logo screen repeatedly press and release the F12 key The Startup Device Menu window is displayed 4 Select the desired startup device and press Enter The restore process begins 5 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling programs and device drivers on page 66 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files so
160. t you are prompted to type a valid password each time you try to access the hard disk drive 34 ThinkStation P300 User Guide e Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an administrator password For more information about BIOS passwords see Using BIOS passwords on page 38 You do not have to set any passwords to use your computer However using passwords improves computing security Windows passwords Depending on your version of the Windows operating system you can use passwords for a variety of features including controlling login access access to shared resources network access and individual user settings For more information see Help and Support on page 113 Configuring the fingerprint reader If your keyboard has a fingerprint reader you can configure the fingerprint reader in the Setup Utility program The Fingerprint Setup submenu under the Security menu of the Setup Utility program provides the following options e Preboot Authentication enables or disables the fingerprint authentication for accessing the BIOS e Erase Fingerprint Data clears the fingerprint data stored in a fingerprint reader To configure the fingerprint reader do the following 1 Start the Setup Utility program See Starting the Setup Util
161. t an electrician for more information if you have questions about power loads power requirements and input ratings vi ThinkStation P300 User Guide Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cor
162. t vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 10 Getting information help and service 115 116 ThinkStation P300 User Guide System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller which provides the microprocessor with direct access to the system memory Because of this design the system memory speed will be determined by a number of factors including the microprocessor model and the type speed size capacity and number of DIMMs installed Refer to the following table for the information on the supported system memory speed for your own computer model Table 2 DIMM type and speed PC3 12800 1 5 V Microprocessor model Memory frequency Intel Xeon E3 1280V3 E3 1270V3 E3 1240V3 E3 1230V3 E3 1220V3 E3 1275V3 E3 1245V3 1600 MHz E3 1225V3 Intel i7 4770 i5 4670 i5 4570 Table 3 DIMM type and speed PC3 12800E 1 5 V Microprocessor model Memory frequency Intel Xeon E3 1280V3 E3 1270V3 E3 1240V3 E3 1230V3 E3 1220V3 E3 1275V3 E3 1245V3 1600 MHz E3 1225V3 Intel i7 4770 i5 4670 i5 4570 Copyright Lenovo 2014 1 2 ThinkStation P300 User Guide Appendix A Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Cl
163. tall a device driver for an option you installed refer to the documentation that comes with the option Chapter 8 Recovery information 67 Note Reinstall device drivers will change the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer Solving recovery problems Note Ensure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 40 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Using the Setup Utility program on page 37 If you cannot access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 66 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 63 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery information for the Windows 8 1 operating system This section contains the following topics e Refreshing your computer on page 68 e Resetting your
164. tate drive 12 Connect the signal cable and the power cable to the new mSATA solid state drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the primary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To replace the primary hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 3 Locate the primary hard disk drive See Locating components on page 5 4 Disconnect the signal cable and the power cable from the hard disk drive Chapter 9 Installing or replacing hardware 93 5 Pull the blue handle to release and remove the hard disk drive from the drive cage Figure 45 Removing the primary hard disk drive 6 Flex the sides of the blue bracket to remove the hard disk drive from the bracket 7 To install a new hard disk drive into the blue bracket flex the bracket and align pin pin B pin E and pin Ef on the bracket with the corresponding holes in the hard disk drive Do
165. the Startup Device Menu window opens release F12 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 37 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Enabled Select Yes in the window displayed and press Enter to confirm your selection Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 42 To update the BIOS from a disc on other operating systems do the following 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device
166. the mSATA solid state drive Remove the screw that secures the storage converter for the mSATA solid state drive Then slide the storage converter out of the chassis oOnPro hn Figure 39 Removing the storage converter together with the installed MSATA solid state drive Chapter 9 Installing or replacing hardware 91 7 Remove the two screws that secure the mSATA solid state drive from the storage converter Figure 40 Removing the screws that secure the mSATA solid state drive 8 Remove the mSATA solid state drive from the mini PCI Express slot on the storage converter Figure 41 Removing the mSATA solid state drive from the storage converter 9 To install a new mSATA solid state drive insert the mSATA solid state drive into the mini PCI Express slot on the storage converter and then press the mSATA solid state drive downward Figure 42 Installing the mSATA solid state drive into the storage converter 92 ThinkStation P300 User Guide 10 Install the two screws to secure the mSATA solid state drive to the storage converter Figure 43 Installing the screws to secure the mSATA solid state drive 11 Slide the storage converter with the new mSATA solid state drive into the mSATA solid state drive bay until it snaps into position Then install the screw to secure the storage converter to the chassis Figure 44 Installing the mSATA solid s
167. tility program enables you to easily organize your open windows It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop The program also is able to work across multiple monitors to improve your productivity Chapter 1 Product overview 15 16 ThinkStation P300 User Guide Chapter 2 Using your computer This chapter provides information about the following topics e Registering your computer on page 17 e Using keyboard shortcuts on page 17 e Using the fingerprint reader on page 17 e Using the wheel mouse on page 18 e Setting the computer volume on page 18 e Using a disc on page 19 e Navigating among screens on the Windows 8 1 operating system on page 21 e Accessing Control Panel on the Windows 8 1 operating system on page 22 e Frequently asked questions on page 23 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your computer with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following e Go to http www lenovo com register and follow the instructions on the screen to regi
168. tion program and reinstall it My USB connectors cannot be accessed Solutions e Connect the USB cable from the USB connector to the USB device If the USB device has its own power cord attach the power cord to a grounded electrical outlet e Turn on the USB device and keep the device online e Install any device drivers or application programs supplied with the USB device Refer to the documentation that comes with the USB device for more information e Detach and reattach the USB connector to reset the USB device Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance e Your can download the Lenovo Solution Center program from http www lenovo com diags e If you are using a Windows operating system other than Windows 7 or Windows 8 1 go to http www lenovo com diags for the latest information on diagnostics for your computer To run the Lenovo Solution Center program see Lenovo programs on page 12 Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative For additional information refer to the Lenovo Solution Center help system Chapter 7
169. ttempt to connect the computer to the electrical outlet unless an external device such as a voltage converting transformer is used e If the voltage rating label shows a dual range of 100 127 V and 200 240 V this signifies that the computer is suitable for worldwide operation and the computer will automatically adjust to the voltage at the electrical outlet regardless of the country or region where the computer is being connected Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using you will have to purchase either electrical plug adapters or new power cords You can order power cords directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice 30 ThinkStation P300 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use Security features The following security features are available on your computer e Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location Note You might have to purchase a subscription to activate the Computrace Agent software e Cover presence switch a
170. ty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Product amp Service Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service name migh
171. urchasing additional 115 setting password 39 settings changing 37 viewing 37 Setup Utility 37 Setup Utility program starting 37 Setup Utility exiting 42 software recovering 63 solid state drive installing 86 solid state drive replacing 87 solving recovery problems 68 speed memory 1 starting the Setup Utility program 37 startup device 40 sequence changing 40 temporary selecting 40 static sensitive devices handling 71 system management 10 programs 42 system board connectors 6 locating parts 6 locations 6 memory module 76 T temporary startup device 40 the BIOS updating 43 44 trademarks 16 troubleshooting basic 51 troubleshooting diagnostics 51 U updating system programs 42 the BIOS 43 updating the BIOS 44 USB 2 0 connector 4 USB 3 0 connector 4 using a rescue medium creating and 66 diagnostic program 114 documentation 114 other services 115 passwords 38 Setup Utility 37 V VGA connector 4 video features 9 viewing and changing settings 37 W warranty information 113 Wi Fi units Wi Fi adapter card Wi Fi card module Wi Fi antenna cable replacing 102 wireless features 10 workspace backup and recovery 65 Copyright Lenovo 2014 19 20 ThinkStation P300 User Guide lenovo
172. urface Never block cover or disable these features Inspect your desktop computer for dust accumulation at least once every three months Before inspecting your computer turn off the power and unplug the computer s power cord from the electrical outlet then remove any dust from vents and perforations in the bezel If you notice external dust accumulation then examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating your computer within two feet of high traffic areas If you must operate your computer in or near a high traffic area inspect and if necessary clean your computer more frequently Copyright Lenovo 2014 vii For your safety and to maintain optimum computer performance always follow these basic precautions with your desktop computer e Keep the cover closed whenever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not restrict or block any ventilation openings e Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F e Do not install air filtration de
173. vated This section contains the following topics e Creating and using recovery media on page 63 e Performing backup and recovery operations on page 64 e Creating and using a rescue medium on page 66 e Reinstalling programs and device drivers on page 66 e Solving recovery problems on page 68 Creating and using recovery media Recovery media enable you to restore the hard disk drive to the factory default state and put the computer in an operational state after all other methods of recovery have failed Recovery media are useful if you transfer the computer to another area sell the computer or recycle the computer As a precautionary measure it is important to create recovery media as early as possible The data on the recovery media can be used for the following purposes e Reinstall the programs and device drivers on your computer e Reinstall the operating system e Modify the data files on the hard disk drive using the Additional Files Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Copyright Lenovo 2014 63 Creating recovery media Note On the Windows 7 operating
174. vers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v Copyright Lenovo 2014 71 CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 2 and Locating connectors on the rear of your computer on page 3 2 Unlock any locking device that secures the computer cover See Chapter 4 Security on page 31 3 Remove any screws that secure the computer cover 4 Press the cover release button on the side of the computer and slide the cover to the rear of the computer to remove the cover ra ee 2 ees 5 CLL Pi PE p Figure 10 Removing the computer cover Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page v To remove and reinstall the f
175. vices They may interfere with proper cooling Operating environment The optimal environment in which to use your computer is 10 C 35 C 50 F 95 F with humidity ranging between 35 and 80 If your computer is stored or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an optimal operating temperature of 10 C 35 C 50 F 95 F before use This process could take two hours in extreme conditions Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing
176. w the solutions for A CD or DVD does not work on page 54 Chapter 7 Troubleshooting and diagnostics 53 A CD or DVD does not work Solutions e Ensure that the disc is inserted correctly with its label up e Ensure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data e Ensure that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Ensure that the power cable and signal cable are securely connected to the drive Unable to use a bootable recovery medium such as the Product Recovery CD to start your computer Solution Ensure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to Selecting or changing the startup device sequence on page 40 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed DVD problems This section provides solutions to DVD related problems Black screen instead of DVD video Solutions e Restart the DVD player program e Try a lower screen resolution or color depth e Close any open files and then restart the computer DVD movie will not play S
177. wer cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 71 Chapter 9 Installing or replacing hardware 83 3 Disconnect the power supply assembly cables from the system board and all drives See Locating parts on the system board on page 6 4 Release the power supply assembly cables from the cable clips and ties in the chassis 5 Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly eaters Q 3335 a SN oy oy Oy Oy oY N BE ny Figure 28 Removing the screws for the power supply assembly 6 Slide the power supply assembly to the front of the computer and then lift it out of the chassis 7 Ensure that the new power supply assembly is the correct replacement 8 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 9 Install and tighten the four screws to secure the power supply assembly Note Use only screws provided by Lenovo 10 Reconnect the power supply assembly cables to the system board and each of the drives 11 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replac
178. ystem When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach a keyboard that uses a Personal System 2 PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial connector Used to attach a device that requires a USB 2 0 connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a device that requires a USB 2 0 or 3 0 connector such as a USB keyboard a USB mouse a USB

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