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KX-TES824 Model KX-TEM824 Installation Manual

1. No Signal Name Function ED as EIA CCITT 2 RD Receive Data BB 104 3 SD TXD Transmit Data BA 103 4 ER Data Terminal Ready CD 108 2 5 SG Signal Ground AB 102 6 DR DSR Data Set Ready CC 107 7 RS RTS Request To Send CA 105 8 CS CTS Clear To Send CB 106 Connection Charts For connecting a PC printer with a 9 pin RS 232C connector PBX PC Printer uc un i Pin No Pin No Tia dic BB RD RXD 2 2 RD RXD BB BA SD TXD 3 um 3 SD TXD BA CD ER DTR 4 4 ER DTR CD AB SG 5 5 SG AB CC DR DSR 6 6 DR DSR CC CA RS RTS 7 7 RS RTS CA CB CS CTS 8 n um 8 CS CTS CB For connecting a PC printer with a 25 pin RS 232C connector PBX PC Printer irs d ui Pin No Pin No ul ert BB RD RXD 2 1 FG AA BA SD TXD 3 gt 3 RD RXD BB CD ER DTR 4 2 SD TXD BA AB SG 5 20 ER DTR CD CC DR DSR 6 7 SG AB CA RS RTS 7 5 CS CTS CB CB CS CTS 8 6 DR DSR CC 8 CD DCD CF Installation Manual 65 2 8 Connecting Peripherals RS 232C Signals Receive Data RXD input Carries signals from the printer or the PC to the PBX Transmit Data TXD output Carries signals from the PBX to the printer or the PC Stays in Mark status unless data or BREAK signals are being transmitted Data Terminal Ready DTR output This signal line is turned ON by the PBX to
2. Doorphone 3 Doorphone 4 2 6 Connecting Doorphones and Door Openers Connecting Door Openers 1 Use a flathead screwdriver to press and hold open the button below the terminal and insert the wire coming from the doorphone into the terminal y 0000990 Door opener 1 Door opener 4 Door opener 2 Door opener 3 2 Wrap the strap around all of the cords 2 2 4 Securing Cords Notes We recommend using UL1015 wire or an equivalent for wiring wire should be between 0 45 mm and 1 1 mm in diameter excluding the coating Installation Manual 61 2 7 Connecting Doorbell or Door Chime 2 7 Connecting Doorbell or Door Chime 2 7 1 Connecting Doorbell or Door Chime Use a flathead screwdriver to press and hold open the button below the terminal and insert the wire coming from the doorbell or door chime into the terminal You can use a standard doorbell door chime For more details please consult your dealer Refer to 2 6 Connecting Doorphones and Door Openers for connecting doorphones KX T30865 and door openers Doorbell Opener 1 Door Chime r o Door i Door 3 62 Installation Manual 2 8 Connecting Peripherals 2 8 Connecting Peripherals 2 8 1 Connecting Peripherals Cable 0 4 mm 0 5 mm 0 6 mm i CA
3. Connector for PIL Connector for KX TE82492 KX TE82461 Connector for KX TE82491 Connector for KX TE82493 Note Before installing optional service cards turn off the PBX and unplug the AC cord Installation Manual 39 2 3 Installing Optional Service Cards 2 3 2 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 Function Adds 3 outside CO lines and 8 hybrid extensions on the KX TES824 basic system Installing KX TE82483 to KX TES824 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Using cutting pliers cut the 6 parts marked with circles and remove the upper front panel as shown below Upper front panel Lower front panel 40 Installation Manual 4 NO o o 2 3 Installing Optional Service Cards Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 extension bolts NY Extension Bolts KX TE82483 i Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports 2 4 1 Connecting Outside CO Lines Connect the line cords to the terminal board or the modular jacks from the telephone company Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions Wrap the strap around all of the cords
4. 1 1 1 1 1 System Highlights System Highlights Built in Voice Message BV Optional voice message card required Built in Voice Message BV allows a caller to leave a voice message in a user s personal message area or the PBX s common message area Call Routing for Fixed Line SMS Optional Caller ID card required The PBX can relay incoming calls from a Short Message Service SMS centre to specific single line telephones SLTs that support SMS Fixed Line SMS is a service that allows text messages to be sent and received via Public Switched Telephone Network PSTN access Caller ID Display on SLT Optional Caller ID card required The PBX can receive Caller ID information telephone numbers and callers names from calls received on outside CO lines This information can be shown on the displays of some SLTs as well as proprietary telephones PTs when receiving calls 3 level Automated Attendant AA 3 level Automated Attendant AA service allows a caller to dial a single digit number Direct Inward System Access DISA AA number following the guidance of 3 level DISA outgoing messages OGMs and be connected to the desired party automatically PC Programming System programming settings can be accessed using a PC and the Panasonic KX TE Maintenance Console software as well as by using a PT The PBX software can be upgraded via the Serial Interface RS 232C port or USB port using the KX TE Maintenance Console softw
5. How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover The equipment must be connected to direct extension lines and a payphone should not be connected as an extension 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services During dialling this apparatus may tinkle the bells of other telephones using the same line This is not a fault and we advise you not to call Fault Repair Service 10 Installation Manual Table of Contents 1 System QUINE ei a deine 13 1 1 System Highlights 14 1 1 1 System eek Le 14 1 2 Basic Sysiem Gonstrueliohi occas lla 15 t24 ee remm 15 1 2 2 System Connection Diagrammi aliene 16 1 3 Speollications Lasa 17 1 3 1 General DeseriplOiucossio ea ee nennen 17 lo CIR 18 1 3 3 2600 19 NE VScltun e ae 21 2 1 Before Installing iii 22 211 Belorelinsialino Flea 22 2 2 Installing the Advanced Hybrid System 24 iow ENS ING t 24 2 2 2 Names and Feri o ERN 25 2 23 Opening Closing COVES ER 26 224 SEU uade ae eil 28 22 5 Connecting Frame Balth sssrllaiiiiaea 30 2 2 6 Connecting Backup Batteries ollare 31 22 7 Wal Uri gio REPERI U UU m 33 228 Installing Surge Portoria 36
6. 1 Cl 169 mm 236 mm ji Install screw here P d Install a screw here TEMPLATE FOR WALL MOUNTING 92 5 mm 1 Copy or print this template and place it on the wall 2 Install the screws as marked If you mount the main unit on a concrete or mortar wall fit the anchor plugs not included into the wall with a hammer beforehand 3 Hook the unit onto the screw heads See 2 2 7 Wall Mounting e Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here 185 mm CL Iu 118 mm Install a screw here Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3084ZA KK1004MHO
7. 2 2 4 Securing Cords Close the covers and secure the screws 2 2 3 Opening Closing Covers Installation Manual 41 2 3 Installing Optional Service Cards 2 33 2 Port Analogue CO Line and 8 Port Single Line Telephone Extension Card KX TE82480 Function Adds 2 outside CO lines and 8 single line telephone SLT extensions on the basic system of KX TES824 KX TEM824 Installing KX TE82480 to KX TES824 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Remove the upper front panel Refer to the previous section for the cutting procedure 2 3 2 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 3 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws I Screws KX TE82480 Extension Connectors x we ay ISS 4 Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports 2 4 1 Connecting Outside CO Lines 5 Connectthe line cords to the terminal board or the modular jacks from the telephone company 6 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions Wrap the strap around all of the cords 2 2 4 Securing Cords Close the covers and secure the screws 2 2 3 Opening Closing Covers mo 42 Installation Manual 2
8. Loosen the screws and open the top and bottom front covers gt 2 2 3 Opening Closing Covers Remove the upper front panel Refer to the previous section for the cutting procedure 2 3 2 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports 2 4 1 Connecting Outside CO Lines Connect the line cords to the terminal board or the modular jacks from the telephone company Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions Wrap the strap around all of the cords 2 2 4 Securing Cords Close the covers and secure the screws 2 2 3 Opening Closing Covers Installation Manual 47 2 3 Installing Optional Service Cards Installing KX TE82474 on 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 installed to KX TES824 Note Install the KX TE82474 on top of the KX TE82483 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Remove the lower front panel or both upper and lower front panels For the cutting procedure refer to Installing KX TE82480 on 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483
9. 1 Power Failure Connections When the power supply to the PBX fails power failure transfer will switch from the current connection to the Power Failure Connections Power Failure Connections connect a specific extension and an outside CO line in the event of power failure as follows Outside CO line 1 extension T R jack 01 Outside CO line 4 extension T R jack 09 Outside CO line 7 extension T R jack 17 Notes Inthe event of a power failure system memory is protected by a factory provided lithium battery No system data will be lost except for the Camp on Saved Number Redial Last Number Redial and Call Park data The current connection automatically switches to the Power Failure Connection when the power supply stops Proprietary telephones PTs cannot be used during a power failure Therefore we recommend connecting single line telephones SLTs in parallel with PTs to extension jacks 01 09 and 17 As long as DC power is provided by the backup batteries the PBX will remain fully operational and the connection will not switch to the Power Failure Connections Installation Manual 67 2 10 Starting the Advanced Hybrid System 2 10 2 10 1 68 Starting the Advanced Hybrid System Starting the Advanced Hybrid System This section explains the procedure for starting the PBX for the first time with default values or when you wish to re initialise the PBX 1 Make sure that all outsi
10. 2 3 Installing Optional Service iii 39 2 3 1 Location of Optional Service Cards cito rice pepe n o e a RE ec ROME RR 39 2 3 2 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 40 2 3 3 2 Port Analogue CO Line and 8 Port Single Line Telephone Extension Card KX TE82480 42 2 3 4 8 Port Single Line Telephone Extension Card 82474 47 235 3 Port Caller ID Card KX TEB24G939 ira 50 2 3 6 4 Port Doorphone Card KX TEB24D T iiri lia 51 2 3 7 Message Expansion Card for DISA UCD OGMs 82491 52 2 3 8 2 Channel Voice Message Card 82492 53 2 4 Connecting Outside CO Lines 54 2 4 1 Connecting Outside CO Lines alia 54 2 5 Connecting EXtensions iui 55 2 51 Connecting EXIensions lee 55 2 5 2 Connecting Extensions iranica erre 57 2 6 Connecting Doorphones and Door 58 2 6 1 Connecting Doorphones and Door Openers i 58 2 7 Connecting Doorbell or Door 62 2 7 1 Connecting DoerbellerDoorChmM sa lla 62 2 8 GonnectingiPetlphefals c ia iaia 63 28 1 Gonnecting Periphe
11. 7 Wall Mounting The PBX is designed for wall mounting only The wall where the PBX is to be mounted must be able to support the weight of the PBX When wall mounting the main unit use either the included screws or screws of the same size Mounting on a Wooden Wall The included screws may be used when mounting the main unit on a wooden wall 1 Place the template found on the last page of this manual on the wall to mark the 3 screw positions Template Note When you print out the template the distance on the paper output may deviate slightly from the indicated measurement In this case use the indicated measurement 2 Fitthe washers on the screws and drive the screws into the wall Washer Drive the screw to this point 3 Affix the PBX to the screw heads Do not block the openings of the cabinet Leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation sure that the wall behind the cabinet is flat and free of obstacles so that the openings on the back of the cabinet will not be blocked Installation Manual 33 2 2 Installing the Advanced Hybrid System Becareful not to drop the cabinet Mounting on a Concrete or Mortar Wall The included screws may be used when mounting the main unit on a concrete or mortar wall User supplied anchor plugs are also necessary 1 Place the template found on the last page
12. Function Supports the connection of 4 doorphones and 4 door openers 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Attach the 4 Port Doorphone Card to the main unit connect the cord to the Doorphone Card Connector and secure the screw Screw ET 2 Doorphone Connectors Door Opener Terminal M KX TE82461 lt P Doorphone Card Connector Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Installation Manual 51 2 3 Installing Optional Service Cards 2 3 7 Message Expansion Card for DISA UCD OGMs TE82491 Function When an optional message expansion card for DISA UCD OGMs is added up to 2 messages can be played simultaneously for callers and the total recording time of the PBX is increased from 3 to 6 minutes 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Slide the card between the guiderails until it clicks and attach the connector to it KX TE82491 Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Note To uninstall the card follow the instructions illustrated below 9 Del 1 Push the catch on the side of one guardrail in the dire
13. KX TES824CE KX TEM824CE and the KX TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries C The KX TES824E the KX TES824NE the KX TES824GR KX TEM824GR the Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http doc panasonic de Contact Panasonic Services Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg F R Germany Installation Manual Introduction About the Installation Manual This Installation Manual is designed to serve as an overall technical reference for Panasonic Advanced Hybrid System KX TES824 and KX TEM824 It explains how to install the hardware and programme this PBX using KX TE Maintenance Console The Installation Manual is divided into the following sections Section 1 System Outline Provides general information on the PBX including the system capacity and specifications Section 2 Installation Provides detailed instructions for installing the PBX optional service cards and peripheral equipment Section 3 Guide for KX TE Maintenance Console Explains how to in
14. Next Select Search for the best driver for your device Recommended Select Specify a location then click Browse Specify the folder containing the USB driver CD ROM Drive USB driver WinMe then click OK Click Next Click Next Click Finish ote If a dialog box appears asking you to restart your PC restart the PC Windows 2000 1 Connect the PC to the PBX with a USB cable The Found New Hardware Wizard will appear 2 Click Next 3 Select Search for a suitable driver for my device Recommended then click Next 4 Select Specify a location then click Next 5 Click Browse and specify the folder containing the USB driver CD ROM Drive USB driver Win2000 then click Open 6 Click OK T Click Next 8 Click Finish Windows XP 1 Connect the PC to the PBX with a USB cable The Found New Hardware Wizard will appear 2 Select Install from a list or specific location Advanced then click Next 3 Select Search for the best driver in these locations 4 Select Include this location in the search then click Browse Installation Manual 75 3 2 Connection Specify the folder containing the USB driver CD ROM Drive USB driver WinXP then click OK Click Next Click Continue Anyway Click Finish ONO 76 Installation Manual 3 2 Connection 3 2 2 Starting KX TE Maintenance Console for the first time When you start the KX TE Maintenance Console with the Installer Level Programmer Code and connect to
15. PBX and a proprietary telephone PT CAUSE SOLUTION Can you dial No an extension gt The T R pins are connected to the H L Use the correct cord the pins inner 2 wires are for T R and H H the outer 2 wires are for H L Tei et R Le eL PBX Extension Telephone cord connecting the PBX and a single line telephone SLT CAUSE SOLUTION x The T R pins are connected to the H L Use the correct cord the pins inner 2 wires are for T R He Te R Le e PBX Extension Yes Telephone cord connecting the PBX and an SLT that is polarity sensitive CAUSE SOLUTION The T and R pins are crossed over Reverse the connections of the T R pins He e T 6 T gt Rei ehR Le Extension Telephone cord connecting an outside CO line and the PBX CAUSE SOLUTION The outside CO line s is Reconnect the outside Y connected to the H L pins CO line s to the T R pins f the telephone jack using Can you dial 2 out sind No E 2 conductor wiring outside CO eo o line Outside CO line PBX Installation Manual 83 4 1 Troubleshooting 4 1 3 Operation PROBLEM When using the speakerphone on an analogue proprietary telephone no sound is heard PROBABLE CAUSE The HANDSET HEADSET se
16. Switch is set to the OFF position e The power supply cord is used as the main disconnect device Ensure that the AC outlet is located installed near the equipment and is easily accessible e Ifthe outside CO lines you use are not connected to the PBX outside CO line type can not be automatically detected e Use only the AC cord included with the PBX e Ifthe system will not be used for an extended period of time set the Power Switch to the OFF position and disconnect the AC cord from the AC outlet to conserve power Installation Manual 69 2 10 Starting the Advanced Hybrid System 70 Installation Manual Section 3 Guide for KX TE Maintenance Console This section explains how to connect a PC to the Advanced Hybrid system and get started using KX TE Maintenance Console Installation Manual 71 3 1 Installing KX TE Maintenance Console 3 1 Installing KX TE Maintenance Console 3 1 1 Installing KX TE Maintenance Console on a PC 72 System Requirements Operating System Microsoft Windows 98 SE Windows Me Windows 2000 or Windows XP Hardware e CPU 133 MHz Intel Pentium or faster e RAM At least 64 megabytes MB of available RAM 128 MB recommended Hard disk space At least 100 MB of space for the installation and approximately 2 MB of additional space for user files Setting the Password and Password Security To maintain system security a password is required to perform system progra
17. body of the fuse If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced If you lose the fuse cover the plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP OUTLET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in the mains lead are coloured as follows Green and yellow Earth Blue Neutral Brown Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The wire that is coloured GREEN AND YELLOW must be connected to the terminal in the plug that is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN AND YELLOW The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured BLACK The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured RED Installation Manual 9
18. indicate that it is ON LINE Circuit ER DTR ON does not indicate that communication has been established with the printer or the PC It is switched OFF when the PBX is OFF LINE Signal Ground SG Connects to the DC ground of the PBX for all interface signals Data Set Ready DSR input An ON condition of circuit DR DSR indicates that the printer or the PC is ready Circuit DR DSR ON does not indicate that communication has been established with the printer or the PC Request To Send RTS output This is held ON whenever DR DSR is ON Clear To Send CTS input An ON condition of circuit CS CTS indicates that the printer or the PC is ready to receive data from the PBX The PBX does not attempt to transfer data or receive data when circuit CS CTS is OFF Frame Ground FG Connects to the unit frame and the earth ground conductor of the AC cord Data Carrier Detect DCD input An ON condition of circuit CD DCD indicates the data terminal DTE that the carrier signal is being received by PC via USB 1 1 interface A PC running the KX TE Maintenance Console software can be connected via the USB interface and used to programme the system and upload download data to the PBX Pin Assignments 2 3 Signal Name 1 VBUS 2 USB D 3 USB D 4 GND 66 Installation Manual 2 9 Power Failure Connections 2 9 Power Failure Connections 2 9
19. the PBX for the first time after initialisation with factory default setting Quick Setup will launch automatically During Quick Setup you will setup Note The country code of the PBX This setting is only available when the model code is set to CE or NE and the country codes of the PBX and Maintenance Console do not match The date and time The PBX uses the date and time set to the PC The System Password The operator extension number Automatic Configuration for CO Line Type DTMF Pulse The feature numbers for Operator Call and Automatic Line Access Extension numbers and names The Numbering Plan type Ringing assignment for each outside CO line either all extensions or a specific extension The screenshots shown here are for reference only and may differ from the screens displayed on your PC 1 Start the KX TE Maintenance Console software from the start menu Start gt Programs gt KX TE Maintenance Console Lear SI 2 Type the Installer Level Programmer Code that was set during the KX TE Maintenance Console iid installation Stet 5 3 a Click the check box to connect to the PBX Options will appear as shown here on the left TNI RE b Type the System Password default 1234 m 1 E 1 ri Select the method of connection o Oa Om Click OK to log 4 Quick Setup starts Follow the on screen instructions and assign th
20. unstable surface as a fall may cause serious internal damage Slots and openings in the front back and bottom of the cabinet are provided for ventilation to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface while in use The product should never be placed near or over a radiator or other heat source This product should not be placed in a sealed environment unless proper ventilation is provided The product should only be connected to the type of electrical power supply specified on the product label If you are not sure of the type of power supply to your home consult your dealer or local power company For safety purposes this unit is equipped with an earthed plug If you do not have an earthed outlet please have one installed Do not bypass this safety feature by tampering with the plug Do not allow anything to rest on the power cord Do not locate this product where the power cord may be stepped on or tripped on To reduce the risk of fire or electric shock do not overload wall outlets and extension cords Do not insert objects of any kind into this product through its slots and openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on or in the product To reduce the risk of electric shock do not disa
21. 0 to KX TEM824 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 1 2 Using cutting pliers cut the 6 parts marked with circles and remove the front panel as shown below o c d jur c o 2 3 o 2 3 Cut off any excess plastic order to make the surface smooth Installation Manual 45 2 3 Installing Optional Service Cards 4 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws KX TE82480 Screws Extension Connectors 5 Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports gt 2 4 1 Connecting Outside CO Lines 6 Connect the line cords to the terminal board or the modular jacks from the telephone company 7 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 8 Wrap the strap around all of the cords 2 2 4 Securing Cords 9 Close the covers and secure the screws 2 2 3 Opening Closing Covers 46 Installation Manual 2 3 Installing Optional Service Cards 2 3 4 8 Port Single Line Telephone Extension Card KX TE82474 Function Adds 8 single line telephone SLT extensions on the basic systems of KX TES824 KX TEM824 Installing KX TE82474 to KX TES824 1 2 3
22. 3 Installing Optional Service Cards Installing KX TE82480 on 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 installed to KX TES824 Note Install the KX TE82480 on top of the KX TE82483 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Using cutting pliers cut the 6 parts marked with circles and remove the lower front panel or both upper and lower front panels as shown below Upper front panel Lower front panel Installation Manual 43 2 3 Installing Optional Service Cards 4 Attach the extension connectors and extension bolts install the cards as shown below and secure the 3 screws oe Screws g KX TE82480 Extension Bolts Extension Connectors Extension Connectors 5 Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports gt 2 4 1 Connecting Outside CO Lines 6 Connect the line cords to the terminal board or the modular jacks from the telephone company 7 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions Wrap the strap around all of the cords 2 2 4 Securing Cords Close the covers and secure the screws 2 2 3 Opening Closing Covers o 44 Installation Manual 2 3 Installing Optional Service Cards Installing KX TE8248
23. 7 mm D Weight when fully expanded Approx 3 5 kg Installation Manual 17 1 3 Specifications 1 3 2 Characteristics Terminal Equipment Loop Limit PT 400 SLT 600 Q including set Doorphone 200 Minimum Leakage Resistance 15 000 Q minimum Maximum Number of Extension 1 PT or SLT in standard connection Instruments per Line 1 PT and 1 SLT in parallel connection Ring Voltage 75 Vrms at 20 Hz 25 Hz depending on the ringing load Outside CO Line Loop Limit 1600 Q maximum Hookswitch Flash Recall Timing 24 ms 2032 ms Range Door Opener Current Limit 30 V DC 125 V AC 3 A maximum Paging Terminal Impedance 600 Q MOH Terminal Impedance 10 000 Q 18 Installation Manual 1 3 3 System Capacity System Capacity 1 3 Specifications TES824 TEM824 Basic System Outside CO lines 3 6 Extensions 8 16 Fully Expanded System Outside CO lines 8 8 Extensions 24 24 Maximum Cards and Terminal Equipment Item TES824 TEM824 Extension Terminal 48 48 3 Port Analogue CO Line and 8 Port Hybrid Extension Card 1 2 Port Analogue CO Line and 8 Port Single Line Telephone 1 1 Extension Card 8 Port Single Line Telephone Extension Card 1 1 Message Expansion Card for DISA UCD OGMs 1 1 4 Port Doorphone Card 1 1 3 Port Caller ID Card 3 3 2 Channel Voice Message Card 1 1 Doorphone 4 4 Door Opener 4 4 Pager 1 1 Music on H
24. 82483 KX TE82480 KX TE82474 Outside CO Line 3 Outside CO Line 2 Outside CO Line 0 ur Extension 8 Extension 8 Extension 8 KX TEM824 0 6 Outside CO Line 6 8 24 Extension 16 E 2 8 8 24 Abbreviations this manual Proprietary Telephone PT Single Line Telephone SLT Direct Station Selection DSS Compatible Proprietary Telephones KX T7700 KX T7300 and KX T7000 series PTs KX T7710 SLT KX T7740 KX T7340 and KX T7040 DSS Consoles For the equipment that can be connected to the PBX refer to 1 2 2 System Connection Diagram Notice Certain optional service cards PTs and features may not be available in your country area Consult your certified Panasonic dealer for more information Installation Manual Important Safety Instructions 4 When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 3 10 11 12 13 14 15 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug the product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Clean with a damp cloth Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not place the product on an
25. Check the other 4 DTMF receivers the same way through DTMF Receiver Check 107 in system programming 84 Installation Manual 4 1 Troubleshooting 4 1 4 System Restart If the system does not operate correctly confirm that the operation feature is being used correctly and refer to the Troubleshooting section if necessary If the system still does not operate correctly restart the system When the system is restarted Calls on Hold are terminated Calls on Exclusive Hold are terminated Calls in progress are terminated Automatic Callback Busy Camp on is cleared Call Park is cleared Last Number Redial is cleared Saved Number Redial is cleared No other data is cleared by System Restart 1 restart the system turn the Power Switch to the OFF position then turn the Power Switch back to the ON position Note If the system still does not operate correctly please see 4 1 5 System Reset with System Data Clear Installation Manual 85 4 1 Troubleshooting 4 1 5 System Reset with System Data Clear When the PBX does not operate correctly after restarting you can clear the programming data stored in the PBX The system will restart with the default settings 1 Make sure that all outside CO lines you use are connected to the PBX 2 Slide the System Clear Switch to the CLR position 3 Press the Reset Button and then return System Clear Switch to the NOR position before t
26. Panasonic Advanced Hybrid System Installation Manual KX TES824 KX TEM824 E Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use System Components System Components Table Model Description Main Unit KX TES824 Advanced Hybrid System 3 to 8 Outside CO Lines 8 to 24 Extensions KX TEM824 Advanced Hybrid System 6 to 8 Outside CO Lines 16 to 24 Extensions Optional Service Cards KX TE82461 4 Port Doorphone Card KX TE82474 8 Port Single Line Telephone Extension Card KX TE82480 2 Port Analogue CO Line and 8 Port Single Line Telephone Extension Card KX TE82483 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82491 Message Expansion Card for DISA UCD OGMs KX TE82492 2 Channel Voice Message Card KX TE82493 3 Port Caller ID Card Proprietary Equipment KX T30865 Doorphone KX A227 Backup Battery Cable Expandability of Outside CO Lines and Extensions KX TE82483 KX TE82480 KX TE82474 Outside CO Line 3 Outside CO Line 2 Outside CO Line 0 posten Extension 8 Extension 8 Extension 8 KX TES824 0 3 Outside CO Line 3 8 16 Extension 8 _ 2 5 8 16 3 6 8 16 3 0 6 8 8 24 3 2 8 8 8 24 2 Installation Manual Expandability of Outside CO Lines and Extensions KX TE
27. T 5 ON Vr So Max Distance External audio source 10m radio CD player etc 10m 10m 10m Max Distance Paging system 10m loudspeaker iom amplifier and 10m speaker etc 10m Printer Max Distance 2m Max Distance 5m Be sure to comply with the above maximum distance between the PBX and each peripheral BGM MOH 1 audio source user supplied such as a radio or CD player can be connected to the system and used as the source of Background Music BGM and Music on Hold MOH Connect a cable from the audio output earphone jack headphone jack etc of the audio source to Installation Manual 63 2 8 Connecting Peripherals the MOH Jack of the PBX Use an EIAJ RC 6701 A plug 2 conductor 3 5 mm in diameter Input impedance 8 Q CAUTION Do not force audio cables into the jacks Doing so may damage the connections and cause the audio to cut in and out MOH port is an SELV port and should only be connected to an approved SELV device or in Australia via the Line Isolation Unit with the Telecommunications Compliance Label e Use the supplied audio source connector in the event that the user supplied audio cable connector is too long and does not fit when the top front cover of the PBX is closed Remove the connector from the user supplied audio cable expose the bare cable and attach the supplied audio source connector When the PBX and ex
28. Underground Earth Rod 1 Connect the earth rod to the surge protector using an earthing wire with a cross sectional area of atleast 1 3 mm Installation Manual 37 2 2 Installing the Advanced Hybrid System 2 Bury the earth rod near the protector The earthing wire should be as short as possible 3 The earthing wire should run straight to the earth rod Do not run the wire around other objects 4 Bury the earth rod at least 50 cm underground Notes The above figures are recommendations only length of the earth rod and the required depth depend on the composition of the soil 38 Installation Manual 2 3 Installing Optional Service Cards 2 3 2 3 1 Installing Optional Service Cards Location of Optional Service Cards Optional service cards are installed by opening the front covers of the main unit and affixing the cards to the appropriate connectors Each card should be installed in the appropriate location as shown below See System Components Table for the description of each optional service card CAUTION To protect the printed circuit boards P boards from static electricity do not touch parts on the P boards in the main unit and on the optional service cards If you must touch the P boards wear an earthing strap nin AL rasi U b 11 fo IN Jd KG Oars Connectors for KX TE82483 H KX TE82480 or KX TE82474
29. ace the telephone Use a 2 wire cord Set the A A1 relay switch of the telephone to the OUT or OFF position Exchange the card for a known functioning one Proprietary telephones PTs connected to extension jacks do not operate but single line telephones SLTs do The H and L pins of extension jacks may have shorted Turn the Power Switch to the OFF position Fix the shorted part then turn the Power Switch to the ON position e Noise heard through external pager loudspeaker If using an amplifier noise may be being introduced through the cable connecting the PBX and the amplifier or loudspeaker Use a shielded cable to connect the PBX and the amplifier or loudspeaker A shorter cable will introduce less noise Audio Music on Hold Background Music is distorted Audio level from the output of the audio source is too high Decrease the output level of the external audio source by using the volume control on the audio source e Speed Dialling or One touch Dialling does not function Incorrect programming Store the outside CO line access number for example 9 or 0 81 through 86 at the beginning of the telephone number Improper operation other than the above Turn the Power Switch to the OFF position and then back to the ON position 82 Installation Manual 4 1 Troubleshooting 4 1 2 Connection Telephone cord connecting the
30. are Quick Setup Basic PBX parameters such as Automatic Configuration for Outside CO Line Type Country Setting can be programmed the first time the PBX is accessed with a PC using the KX TE Maintenance Console software Advanced Hybrid System This PBX supports the connection of PTs Direct Station Selection DSS Consoles and single line devices such as SLTs fax machines wireless telephones and data terminals 14 Installation Manual 1 2 Basic System Construction 1 2 Basic System Construction 1 2 1 Main Unit The KX TES824 has a basic capacity of 3 outside CO lines and 8 extensions and the KX TEM824 has a basic capacity of 6 outside CO lines and 16 extensions It is capable of supporting Panasonic proprietary telephones PTs and single line devices such as single line telephones SLTs fax machines and data terminals To expand its capabilities the PBX can be equipped with optional components or user supplied peripherals such as door openers external speakers and an external audio source such as a radio or CD player Installation Manual 15 1 2 Basic System Construction 1 2 2 System Connection Diagram Outside CO Line i Remote PC Doorphone Door Opener Doorbell Door Chime BGM Music on Hold MOH e Pager Amplifier amp Speaker FAX Telephone Answering Machine Batt
31. ction of the arrow to release it 2 Liftthe edge of the card while holding the catch open Do not touch the circuit board of the card during the operation 52 Installation Manual 2 3 Installing Optional Service Cards 2 3 8 2 Channel Voice Message Card KX TE82492 Function Provides 60 minutes of recording time 2 channels for messages using the Built in Voice Message Feature 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Slide the card between the guiderails until it clicks and attach the connector to it KX TE82492 Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Note To uninstall the card follow the instructions illustrated below 2 lee 1 Push the catch on the side of one guardrail in the direction of the arrow to release it 2 the edge of the card while holding the catch open Do not touch the circuit board of the card during the operation Installation Manual 53 2 4 Connecting Outside CO Lines 2 4 Connecting Outside CO Lines 2 4 1 Connecting Outside CO Lines Connection 1 Insert the modular plugs of the telephone line cords 2 conductor wiring into the outside CO line jacks 2 Connect the line cords to the terminal board or the modular jacks from the telephone company TEL Jac
32. de CO lines you use are connected to the PBX 2 Set the Power Switch to the OFF position 3 Connect the AC cord to the PBX then plug the AC cord into an AC outlet 4 Set the Power Switch to the ON position Note For safety reasons do not stretch bend or pinch the AC cord AC Cord To AC Outlet fe Power Switch 5 Perform the following operation with a proprietary telephone PT connected to JACK 01 resopooop Press the PROGRAM button Press X Enter 1234 Enter 999 Press the NEXT SP PHONE button Press the SELECT AUTO ANS MUTE button until All Para is displayed Press the STORE AUTO DIAL STORE button Press the END HOLD button Press the PROGRAM button The PBX will be initialised with the default values The type of outside CO lines is automatically detected If the PBX does not function properly refer to 4 1 5 System Reset with System Data Clear 6 Programme the PBX using either one of the following methods a b Installation Manual PC programming Refer to Section 3 Guide for KX TE Maintenance Console PT programming Refer to 3 3 PT Programming of the Feature Guide Users in countries such as Italy and the Czech Republic are required to set the country code prior to all other settings 2 10 Starting the Advanced Hybrid System CAUTION The system is powered as long as the AC cord is plugged into an AC outlet even if the Power
33. e when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly to the wall 3 Connectthe wires to the screws located in the front cover To the terminal box 4 Recattach the 2 halves and re insert and tighten the screw Installation Manual 59 60 2 6 Connecting Doorphones and Door Openers Connecting Doorphones KX T30865 1 2 3 Va Connect the Doorphone Card to the terminal boxes using 4 conductor wiring and modular connectors Connect the wires of doorphones 1 and 3 to the red and green screws on the appropriate terminal box Connect the wires of doorphones 2 and 4 to the yellow and black screws on the appropriate terminal box Doorphone 2 Doorphone 1 View of Doorphone Connector Jack Doorphone 4 27 Doorphone 3 iti Installation Manual 4 conductor wiring a is required i P Terminal Box Doorphone 1 Doorphone 2 4 conductor wiring is required n Terminal Box Yellow Black Red Green
34. e an earthed outlet please have one installed Do not bypass this safety feature by tampering with the plug 9 Outside CO lines should be installed with surge protectors For details refer to 2 4 1 Connecting Outside CO Lines 2 2 8 Installing Surge Protector WARNING Static sensitive devices are used in this PBX To protect printed circuit boards from static electricity do not touch the connectors indicated below To discharge static electricity from your body touch ground or wear an earthing strap SS ZI SS 59 Warning Static sensitive connectors Installation Manual 23 2 2 Installing the Advanced Hybrid System 2 2 Installing the Advanced Hybrid System 2 2 1 Unpacking The following items are included upon shipment Main Unit 1 AC Cord 1 CD ROM 1 Getting Started Screw Wall Mounting 3 Washer Wall Mounting 3 Pager Connector 1 Audio Source Connector 1 Strap 1 Rivet 1 24 Installation Manual 2 2 Installing the Advanced Hybrid System 2 2 2 Names and Locations MOH Jack Pager Jack Strap Hole Extension Modular Jacks RS 232C Port Power Switch i USB Port Battery Interface PP Protective Earth Terminal l amp Run Indicator NI AC niet Installation Manual 25 2 2 Installing the Advanced Hybrid System 2 2 3 Opening Closing Covers Opening Covers 1 Loosen the top cover screw 2 Remove the top
35. e items as prompted Software features design and system requirements are subject to change Installation Manual 77 3 2 Connection 3 2 3 Accessing PBX via Internal Modem 1 Start the KX TE Maintenance Console software from the start menu on your PC Start gt Programs KX TE Maintenance Console EEE U O 2 Type the Installer Level Programmer Code that was art 7 set during the KX TE Maintenance Console erm installation Eine e 3 Click the check box to connect to the PBX Options EM V will appear as shown here on the left 4 Type the System Password default 1234 gutes 5 Select Modem and click Setup When the mode of the PBX outside CO line that will be accessed is MODEM 1 ForDial Number enter the telephone number assigned to the internal modem of the PBX 2 Select Auto Tone or Auto Pulse for Dial Type 3 Click OK 4 Click OK The PC will connect to the PBX When the mode of the PBX outside CO line that will be accessed is DISA 1 For Dial Number enter the telephone number assigned to the internal modem of the PBX several pause symbols and the Remote Maintenance Feature Number for example 01234567 729 2 Select Auto Tone or Auto Pulse for Dial Type 3 Click OK 4 Click OK The PC will connect to the PBX Note The number of pause symbols to be inserted differs depending on the PC modem used When the mode of the PBX outside CO line t
36. eries DSS Console Wireless Phone di Voice Processing System Connect a display equipped proprietary telephone PT to extension jack 01 as this extension is automatically designated as the manager extension e PTs and single line telephones SLTs can be connected in parallel 2 5 2 Connecting Extensions in Parallel 16 Installation Manual 1 3 Specifications 1 3 Specifications 1 3 1 General Description Control Bus Original bus 16 bit 24 MHz Switching Space Division CMOS Crosspoint Switch Power Input 100 V AC to 240 V AC 1 5A to 0 75A 50 Hz 60 Hz External Battery 424 V DC 12 V DC x 2 Maximum Power Failure Tolerance 300 ms without using backup batteries Memory Backup Duration 7 years Dialling Outside CO Line Pulse 10 pps 20 pps or Tone DTMF Extension Pulse 10 pps 20 pps or Tone DTMF Intercom Path 4 Mode Conversion Pulse DTMF DTMF Pulse Ring Frequency 20 Hz 25 Hz selectable Operating Temperature 0 C to 40 C Environment Humidity 10 to 90 non condensing Conference Call Outside CO Line 2 Music on Hold MOH 1 port Selectable MOH Internal External Tone Paging Internal 1 External 1 port Serial Interface Port RS 232C 1 USB 1 1 1 Extension Connection Cable SLT 1 pair wire T R PT 2 pair wire T R H L DSS Console 1 pair wire H L Dimensions 368 mm W x 284 mm H x 11
37. etwork services This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PBX associated with this modem In order to operate within the limits for compliance with Telecom s Specifications the associated PBX equipment shall be set to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing IMPORTANT NOTICE Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use For users in Australia only No External TRC Terminal is provided due to an Internal Link between PE and TRC For users in Taiwan only Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX Installation Manual 5 Oo D When disposing of any of the above products all batteries must be removed Follow the applicable laws regulations and guidelines in your country area regarding disposal of batteries When replacing a battery use only the same battery type or an equivalent recommended by the battery manufacturer Notice Regarding removing or replacing a battery in the circuit board consult your deale
38. front cover Top front cover Note The screw cannot be removed from the cover 3 Remove the 2 bottom cover screws Screws 26 Installation Manual 2 2 Installing the Advanced Hybrid System Closing Covers 1 Replace the bottom front cover Bottom front cover Screws 3 Replace the top front cover and tighten the screw Top front cover For safety reasons keep the front covers closed while the PBX is in operation Installation Manual 27 2 2 Installing the Advanced Hybrid System 2 2 4 Securing Cords 1 Insert the rivet into the hole in the strap 2 Insertthe rivet and strap into the hole on the PBX 4 Close the covers 2 2 3 Opening Closing Covers 5 together all of the connected cords and secure them to the wall so that they cannot be pulled out of the system 28 Installation Manual 2 2 Installing the Advanced Hybrid System Note To remove the rivet use a screwdriver as shown below Installation Manual 29 2 2 Installing the Advanced Hybrid System 2 2 5 Connecting Frame Earth IMPORTANT Connect the frame of the PBX to earth 1 Loosen the screw Earthing wire 2 Insert an earthing wire user supplied 3 Tighten the screw 4 Connectthe earthing wire to earth t To earth Screw Use an earthing wire that has a conductor with a cross sectional area of at least 0 75 mm or 18 AWG Green and yello
39. hat will be accessed is Normal 1 For Dial Number enter the pause symbol Select Manual for Dial Type Click Initialise Click OK Click OK Dial the telephone number assigned to the outside CO line from a telephone connected in parallel with the PC 7 Ask the respondent to transfer the call to the internal modem of the PBX Transfer Remote Maintenance Feature number 78 Installation Manual 3 2 Connection 8 Click OK The PC will connect to the PBX Note The AT command Use V 42bis may be required to configure the modem to communicate with the PBX depending on the modem Installation Manual 79 3 2 Connection 80 Installation Manual Section 4 Troubleshooting This section provides information on troubleshooting and resetting the Advanced Hybrid System Installation Manual 81 4 1 Troubleshooting 4 1 4 1 1 Installation Troubleshooting PROBLEM PROBABLE CAUSE SOLUTION Extension telephone does not function Faulty connection between the PBX and telephone Faulty telephone A telephone with an A A1 relay is connected Faulty extension card Plug the telephone into the same extension port using a short telephone cord If the telephone functions then the connection between the PBX and the telephone must be repaired Plug the telephone into a known functioning extension port If the telephone does not function repl
40. he power indicator stops flashing The power indicator will flash for about 5 seconds CAUTION Before touching the System Clear Switch and Reset Button put on an earthing strap Notes After pressing the Reset Button make sure to return the System Clear Switch to the NOR position before the power indicator stops flashing otherwise the system data will not be cleared The recorded OGMs for DISA UCD and Built in Voice Message not cleared by the System Data Clear System Clear Switch RESET NOR CLR 86 Installation Manual Index Installation Manual 87 Index Numerics 2 Channel Voice Message Card KX TE82492 53 2 Port Analogue CO Line and 8 Port Single Line Telephone Extension Card KX TE82480 42 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 40 3 Port Caller ID Card KX TE82493 50 4 Port Doorphone Card KX TE82461 51 8 Port Single Line Telephone Extension Card KX TE82474 47 A About the Installation Manual 8 About the Other Manuals 8 Accessing PBX via Internal Modem 78 Basic System Construction 15 Before Installing 22 C Characteristics 18 Connecting Backup Batteries 31 Connecting Doorbell or Door Chime 62 Connecting Doorphones and Door Openers 58 Connecting Extensions 55 Connecting Extensions in Parallel 57 Connecting Frame Earth 30 Connecting Outside CO Lines 54 Co
41. ing during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Installation Precautions This PBX is designed for wall mounting only and should be installed in a location where it is accessible for inspections and maintenance To prevent malfunction noise or discolouration avoid installing the system in the following locations D Ww PE In direct sunlight and hot cold or humid places Temperature range 0 to 40 Areas where sulfuric gases may be present such as near thermal springs Areas where shocks or vibrations are frequent or strong High dust areas or places the system may come into contact with water or oil Near devices that generate high frequencies such as sewing machines or electric welders On or near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to install the system in the same room as the above equipment Within 1 8 m of radios and televisions Both the PBX and Panasonic proprietary telephones should be at least 1 8 m away from such devices Locations where other objects will obstruct the area around the PBX Be especially careful to leave at least 20 cm of space above and 10 cm
42. installed to KX TES824 2 3 3 2 Port Analogue CO Line and 8 Port Single Line Telephone Extension Card KX TE82480 3 Attach the extension connectors install the cards as shown below and secure the 3 screws KX TE82474 Screws Extension Bolts Extension Connectors KX TE82483 E Extension Connectors 4 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 5 Wrap the strap around all of the cords 2 2 4 Securing Cords 48 Installation Manual 2 3 Installing Optional Service Cards 6 Close the covers and secure the screws 2 2 3 Opening Closing Covers Installing KX TE82474 to KX TEM824 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Remove the front panel For the cutting procedure refer to Installing KX TE82480 to KX TEM824 2 3 3 2 Port Analogue CO Line and 8 Port Single Line Telephone Extension Card KX TE82480 3 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws KX TE82474 Screws Extension Connectors 4 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 5 Wrap the strap around all of the cords 2 2 4 Sec
43. k for Outside CO Line T Tip To Terminal Board or Modular Jacks from the Telephone Company 54 Installation Manual 2 5 Connecting Extensions 2 5 Connecting Extensions 2 5 1 Connecting Extensions Extension jacks can be used for proprietary telephones PTs Direct Station Selection DSS Consoles single line telephones SLTs and Voice Processing Systems Connection Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the modular jacks on the system TEL Jack for Extension To extensions PT and DSS Cable Max Distance Console 0 4 mm 140 m g 0 5 mm 229 m 0 6 mm 360 m CAT 5 229 m me Cable Max Distance g 0 4 mm 698 m 0 5 mm 1128m g 0 6 mm 1798 m 5 1128 m 4 2 4 conductor wiring is required for each extension as listed below There are 4 pins that can be used for connection T Tip R Ring H High and L Low Installation Manual 55 2 5 Connecting Extensions Telephone Wiring SLT 1 pair wire T R PT such as KX T7735 2 pair wire T R H L DSS Console 1 pair wire H L Note If a telephone or answering machine with an A A1 relay is connected to the system set the A A1 relay switch on the telephone or answering machine to the OFF position 56 Installation Manual 2 5 Connecting Extensions 2 5 2 C
44. kup batteries are identical e backup battery cable should not be exposed to direct sunlight Keep the backup battery cable and the backup batteries away from heating appliances and fire Place the backup batteries in ventilated place For details about the backup batteries refer to the manual intended for the batteries CAUTION Be sure to comply with all applicable laws regulations and guidelines Make sure that the polarities of the backup batteries and wiring are correct Make sure that you do not short the backup batteries or cables When replacing one of the batteries use only the same or equivalent battery type recommended by the battery manufacturer There is a danger of explosion if the backup batteries are incorrectly replaced Dispose of used batteries according to the manufacturer s instructions The charging time of your battery varies depending on the charge remaining the characteristics of the battery charger and the ambient temperature Refer to the instructions provided by the battery manufacturer for details The following is an example calculation of the time needed to charge a drained battery Battery rating 24 Ah connected to the PBX Installation Manual 31 2 2 Installing the Advanced Hybrid System Charaina Ti h Battery Rating 24 Ah T m r 1 AA Initial Charging Current typ 0 4 A h hours 60 180 h 32 Installation Manual 2 2 Installing the Advanced Hybrid System 2 2
45. lector is set to the HEADSET position SOLUTION When the headset is not used set the HANDSET HEADSET selector to the HANDSET position The proprietary telephone PT does not ring The ringer volume is set to off Set to HIGH or LOW During a power failure PTs connected to jack numbers 01 or 09 do not operate Only single line telephones SLTs can be used during a power failure Disconnect the PT and connect an SLT Outside CO line calls cannot be made with a PT A flexible button on the PT has not been programmed to select an outside CO line Programme the CO buttons Refer to 1 18 2 Flexible Buttons in the Feature Guide An SLT set to tone dialling mode cannot make calls There may be something wrong with the DTMF receiver Select Enable for DTMF receiver 1 and Disable for DTMF receiver 2 through system programming DTMF Receiver Check 107 Try to make a call using a tone type SLT connected to one of extension jacks 01 08 If you cannot make the call the problem may have been caused by DTMF receiver 1 If the call can be made go to step 4 Try DTMF receiver 2 Select Disable for DTMF receiver 1 and Enable for DTMF receiver 2 through system programming DTMF Receiver Check 107 and make another call If you cannot make the call the problem may have been caused by DTMF receiver 2 If the call can be made go to step 5
46. mming When KX TE Maintenance Console is started for the first time the Quick Setup utility will ask you to set the system password To avoid unauthorised access and possible fraudulent dialling do not disclose the password Warning to the Installer regarding the system password 1 Please inform the customer of the importance of the password and the possible dangers if it becomes known to others 2 To avoid unauthorised access and possible fraudulent dialling maintain the secrecy of the password 3 We strongly recommend that you change the default password value to something else for reasons of system security It is best to use a password of 7 digits Please change the password periodically If a system password is forgotten it can be found by loading backup of the system data into a PC and checking the password using the KX TE Maintenance Console software If you do not have a backup of the system data you must reset the PBX to its factory defaults and reprogramme it Therefore we strongly recommend maintaining a backup of the system data For more information on how to back up the system data refer to the on line help that appears by selecting the Help menu during PC programming However as system passwords can be extracted from backup copies of the system data file do not allow unauthorised access to these files Note This PBX has only one system password It can be changed by either PT programming or PC pr
47. n A PC can be connected to the RS 232C port of the PBX or to the USB port for faster access RS 232C Port To COM Port gt Esa PC To USB Port gt E USB Port For pin assignments and maximum cabling distance refer to 2 8 Connecting Peripherals e When connecting the KX TE Maintenance Console to the PBX using an RS 232C cable assign the following values to the Serial Interface RS 232C port of the PBX through system programming SMDR RS 232C Parameter 800 e Baud Rate 9600 bps Word Length 8 bits Parity Bit None e Stop Bit 1 bit Installing the USB Driver Note Before installing or uninstalling the driver be sure to close any open applications Windows 98SE 74 Installation Manual 3 2 Connection Connect the PC to the PBX with a USB cable The Add New Hardware Wizard will appear Click Next Select Search for the best driver for your device Recommended then click Next Select Specify a location then click Browse Specify the folder containing the USB driver CD ROM Drive USB driver Win98 then click OK Click Next Click Next Click Finish ote If a dialog box appears asking you to restart your PC restart the PC Windows Me 1 zZz ONO PWD Connect the PC to the PBX with a USB cable The Add New Hardware Wizard will appear Select Specify the location of the driver Advanced then click
48. nnecting Peripherals 63 Connection 74 83 E Expandability of Outside CO Lines and Extensions 2 G General Description 17 Guide for KX TE Maintenance Console 71 Installation 21 82 Installation Precautions 22 Installing KX TE Maintenance Console 73 Installing KX TE Maintenance ConsoleonaPC 72 Installing Optional Service Cards 39 Installing Surge Protector 36 Installing the Advanced Hybrid System 24 Installing the USB Driver 74 L Location of Optional Service Cards 39 M Main Unit 15 Maximum Cabling Distance of Extension Wiring Twisted Cable 55 Maximum Cards and Terminal Equipment 19 Message Expansion Card for DISA UCD OGMs KX TE82491 52 88 Installation Manual Mounting on a Concrete or Mortar Wall 34 Mounting on a Wooden Wall 33 N Names and Locations 25 O Opening Closing Covers 26 Operation 84 P Power Failure Connections 67 S Safety Installation Instructions 22 Securing Cords 28 Serial Interface Connection 74 Setting the Password and Password Security 72 Specifications 17 Starting KX TE Maintenance Console for the first ime 77 Starting the Advanced Hybrid System 68 System Capacity 19 System Components Table 2 System Connection Diagram 16 System Data 19 System Highlights 14 System Outline 13 System Requirements 72 System Reset with System Data Clear 86 System Restart 85 T Troubleshooting 81 U Unpacking 24 W Wall Mounting 33 Wiring Precautions 22 ch
49. not be exposed to direct sunlight If you are having problems making calls to outside destinations follow this procedure to test the outside CO lines 1 Disconnect the PBX from all outside CO lines 2 Connect known working single line telephones SLTs to those outside CO lines 3 Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the outside CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside CO lines until it has been serviced by an authorised Panasonic Factory Service Centre Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner For users in New Zealand only This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s n
50. o protect the system from electrical surges we strongly recommend connecting the system to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark over voltage 230 V Maximum peak current at least 10 Additionally proper earthing is very important for the protection of the system 2 2 5 Connecting Frame Earth Many countries areas have regulations requiring surge protection Be sure to comply with all applicable laws regulations and guidelines Installation Outside Outside Outside CO Line CO Line CO Line Surge Protector Terminal Board Frame Earth Earth Extn Extension line 36 Installation Manual 2 2 Installing the Advanced Hybrid System Outside Installation Main Building co pad Surge Protector Another Buildi Outside CO Line Another Building I Sur Terminal PBX Extn ici Extn Surge Protector Extn Extn SLT i Earth Extn Extension Line If you install an extension outside of the building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The surge protector for an extension is different from that for an outside CO line Installation of an Earth Rod Surge Outside Protector CO Line Earthing Wire
51. of this manual on the wall to mark the 3 screw positions Template fom Note When you print out the template the distance on the paper output may deviate slightly from the indicated measurement In this case use the indicated measurement 2 Drill holes in the wall as marked and fit the anchor plugs not included into the holes Hammer a domm aci 3 Fitthe washers on the screws and drive the screws into the anchor plugs Drive the Li to this point 4 Affix the PBX to the screw heads 34 Installation Manual 2 2 Installing the Advanced Hybrid System Notes Do not block the openings of the cabinet Leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation e sure that the wall behind the cabinet is flat and free of obstacles so that the openings on the back of the cabinet will not be blocked Becareful not to drop the cabinet Installation Manual 35 2 2 Installing the Advanced Hybrid System 2 2 8 Installing Surge Protector Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground or if a telephone line comes into contact with a power line A surge protector is a device that is connected to an outside CO line to prevent potentially dangerous electrical surges from entering the building via the outside CO lines and damaging the PBX and connected equipment T
52. ogramming For this reason the password can consist of numerals only Installation Manual 3 1 Installing KX TE Maintenance Console Installing KX TE Maintenance Console Notes Before installing or uninstalling the software be sure to close any open applications To install or uninstall the software on a PC running Windows 2000 Professional or Windows XP Professional you must be logged in as a user in the Administrators group e The screenshots shown here are for reference only and may differ from the screens displayed on your PC Insert the included CD ROM into the CD ROM drive of your PC The main screen will appear automatically Click Maintenance Console Double click the setup file to run the installer Its icon is shown here on the left Follow the on screen instructions provided by the installation wizard Select the appropriate model code The model code is the suffix attached to the model number The appropriate default data will be installed based on the model code selected here 6 Click Next 7 Follow the instructions of the wizard Installation Manual 73 3 2 Connection 3 2 Connection 3 2 1 Connection PBX features and settings can be customised using a PC and the KX TE Maintenance Console software Programming can be performed both on site using a PC connected directly to the PBX and off site by accessing the PBX via modem Serial Interface Connectio
53. old MOH 1 1 DSS Console 2 2 System Data Item Max Quantity Operator 1 System Speed Dialling 100 One touch Dialling 24 per extension PT Personal Speed Dialling 10 per extension Call Park Area 10 Absent Message 6 Toll Restriction TRS COS 5 Installation Manual 1 3 Specifications 20 Max Quantity Extension Group 8 Message Waiting 8 per extension Message for Built in Voice Message 125 messages total 60 minutes Installation Manual Section 2 Installation This section describes how to install the Advanced Hybrid System Detailed instructions for installing the main unit and optional service cards and cabling of peripheral equipment are provided Information on system expansion and peripheral equipment installation is included Installation Manual 21 2 1 Before Installing 2 1 2 1 1 22 Before Installing Before Installing Please read the following notes concerning installation and connection before installing the PBX and terminal equipment Be sure to comply with all applicable laws regulations and guidelines Safety Installation Instructions When installing telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 3 4 Never install telephone wir
54. onnecting Extensions in Parallel Any single line telephone SLT can be connected in parallel with a proprietary telephone PT as follows To a Hybrid Port Modular e T Adaptor tt 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Y Connect pins T R H gt and L PT SLT Note An answering machine fax machine or modem can be connected in parallel with a PT in the same way as an SLT can Installation Manual 57 2 6 Connecting Doorphones and Door Openers 2 6 Connecting Doorphones and Door Openers 2 6 1 Connecting Doorphones and Door Openers Up to 4 doorphones KX T30865 and 4 door openers user supplied can be installed Maximum Cabling Distance Cable Max Distance 0 4 mm 70m 0 5 mm 110m 0 6 mm 150m CAT 5 110m Doorphone Cable Max Distance 0 6 mm 150m a Door Opener A o Fe Rear a al nan a a el Door opener current limit 24 V DC 30 V AC 1 A maximum Installing the Doorphone KX T30865 1 Loosen and remove the screw at the bottom of the case to separate the doorphone into 2 halves Screw 2 Pass the wires through the hole in the base cover and attach the base cover to a wall using 2 screws gt To the terminal box 58 Installation Manual 2 6 Connecting Doorphones and Door Openers Note Two kinds of screws are included with the KX T30865 Please choose the appropriate screws for your wall typ
55. r Lio WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE CAUTION DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY MANUFACTURER DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft 6 Installation Manual MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO
56. rals sissanta 63 2 9 Power Failure Connections 2 et 67 2 9 1 Power Failure o o eiu Ec aaa 67 2 10 Starting the Advanced Hybrid System 68 2 10 1 Starting the Advanced Hybrid System 68 Installation Manual 11 12 3 Guide for KX TE Maintenance 71 3 1 Installing KX TE Maintenance Console eene nennen enne nnns 72 3 1 1 Installing KX TE Maintenance Console on a iii 72 3 2 rale 74 32 1 CONGO 74 3 2 2 Starting KX TE Maintenance Console for the first 77 3 2 3 Accessing PBX via Internal Modem salle 78 4 81 4 1 TPIS ING casts a ca adic 82 441 WMSTAN coim 82 CWO UN PE 83 aco Opel 84 4 1 4 System Restart NEU rniraa 85 4 1 5 System Reset with System Data Clear i 86 j 87 Installation Manual Section 1 System Outline This section provides general information on the Advanced Hybrid System including system capacity and specifications Installation Manual 13 1 1 System Highlights
57. ssemble this product Only qualified personnel should service this product Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock Unplug this product from the wall outlet and have it serviced by qualified service personnel in the following cases a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product If the product has been exposed to rain or water d If the product does not operate according to the operating instructions Adjust only the controls that are explained in the operating instructions Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation e Ifthe product has been dropped or the cabinet has been damaged f If product performance deteriorates Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak SAVE THESE INSTRUCTIONS Installation Manual Precautions Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should
58. stall and use KX TE Maintenance Console a PC based programming utility Section 4 Troubleshooting Provides information on troubleshooting and restarting the PBX About the Other Manuals The following manuals are also available Feature Guide Explains what the PBX can do as well as how to obtain the most of its many features and facilities User Manual Describes how users can access commonly used features and functions with proprietary telephones PTs single line telephones SLTs and Direct Station Selection DSS Consoles Trademarks e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries All other trademarks identified herein are the property of their respective owners Screen shots reprinted with permission from Microsoft Corporation 8 Installation Manual Precautions for Users in the United Kingdom FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This appliance is supplied with a moulded three pin mains plug for your safety and convenience A 5 amp fuse is fitted in this plug Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark or the BSI mark Y on the
59. ternal audio source are not connected to the same earth a humming noise may be heard in the BGM and MOH The audio source used for BGM and MOH is determined by system programming e To adjust the sound level of the MOH use the volume control on the external audio source Pager Only 1 paging device user supplied can be connected to the PBX Use an EIAJ RC 6701 A plug 2 conductor 3 5 mm in diameter Output impedance 600 Q CAUTION The External Paging Jack is an SELV port and should only be connected to an approved SELV device or in Australia via the Line Isolation Unit with the Telecommunications Compliance Label Notes Usethe supplied pager connector in the event that the user supplied pager cable connector is too long and does not fit when the top front cover of the PBX is closed Remove the connector from the user supplied pager cable expose the bare cable and attach the supplied pager connector e To adjust the sound level of the pager use the volume control on the loudspeaker or amplifier PC Printer via RS 232C A PC can be connected via the RS 232C interface and used to log and display call records and programme the PBX A printer can also be connected to print call records Connect the PC or printer via an RS 232C cable user supplied Note Use an RS 232C cross cable when connecting the PBX with a PC 64 Installation Manual 2 8 Connecting Peripherals Pin Assignments
60. to the sides of the PBX for ventilation Wiring Precautions Be sure to follow these instructions when wiring the unit 1 Do not run unshielded telephone cables near AC power cables computer cables AC power sources etc When running cables near other noise generating devices or cables use shielded telephone cables or shield the telephone cables with metal tubing If cables are run on the floor use protectors to prevent the cables from being stepped on Avoid running cables under carpets Avoid using the same AC outlet for computers telexes and other office equipment as noise generated by such equipment may hamper system performance or interrupt the system Installation Manual 2 1 Before Installing 4 Use 2 pair telephone cables when connecting Panasonic proprietary telephones PTs Use 1 pair telephone cables when connecting single line telephones SLTs data terminals answering machines computers voice processing systems etc 5 Unplug the system from its power source when wiring and plug the system back in only after all wiring is completed 6 Mis wiring may cause the PBX to operate improperly Refer to Section 2 Installation when wiring the system 7 f an extension does not operate properly disconnect the telephone from the extension line and connect it again or turn off the PBX using the power switch then turn it on again 8 For safety purposes this unit is equipped with an earthed plug If you do not hav
61. uring Cords 6 Close the covers and secure the screws 2 2 3 Opening Closing Covers Installation Manual 49 2 3 Installing Optional Service Cards 2 3 5 3 Port Caller ID Card KX TE82493 Function Adds Caller ID support for 3 outside CO lines 1 card can be installed for outside CO lines 1 3 A second card can be installed for outside CO lines 4 6 and a third card can be installed for outside CO lines 7 and 8 FSK and DTMF Caller ID types are supported For information on the type of Caller ID used in your area contact your telephone company 1 Loosenthe screws andopen the top and bottom front covers 2 2 3 Opening Closing Covers 2 Slide the card between the guiderails until it clicks and attach the connector to it KX TE82493 For outside CO for outside CO lines 4 6 lines 1 4 For outside CO lines 7 and 8 2 ote Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Note To uninstall the card follow the instructions illustrated below 9 1 Push the catch on the side of one guardrail in the direction of the arrow to release it 2 Liftthe edge of the card while holding the catch open Do not touch the circuit board of the card during the operation 50 Installation Manual 2 3 Installing Optional Service Cards 2 3 6 4 Doorphone Card KX TE82461
62. w insulation is required Besure to comply with all applicable laws regulations and guidelines e Proper earthing is very important to protect the PBX from external noise and to reduce the risk of electrocution in the event of a lightning strike The AC cable s earthing pin may not be enough to protect the PBX from external noise and lightning strikes A permanent connection must be made between earth and the earth terminal of the main unit 30 Installation Manual 2 2 Installing the Advanced Hybrid System 2 2 6 Connecting Backup Batteries Backup batteries and a backup battery cable KX A227 provide a backup power supply to allow full use of the PBX in the event of a power failure In a power failure the backup batteries automatically maintain the power for the PBX without interruption 1 Set the Power Switch of the PBX to the OFF position and disconnect the AC cord from the AC outlet 2 Connect the backup battery cable with 2 identical VRLA Valve Regulated Lead Acid batteries 12 V DC x 2 Connector Backup Battery Cable Black Battery Interface Backup Batteries 12 V DC x 2 Turn on the power switch of the PBX only after the installation of the PBX is finished and AC cord is plugged into the AC outlet For each backup battery battery capacity of 14 Ah or below is recommended otherwise the battery charge may not be maintained e sure that the type and capacity of the 2 bac

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