MirrorServer2 Client Hardware
Contents
1. Stop DMS BB A click on this button stops the DMS BB services Fig 52 Access to the DMS Backbone server website see 8 1 7 DMS BB support is not possible after you have stopped the service An error occurs when you try Module Index Execute Command Stop DMS BB Output from fetes init d msz dmsbb3 stop Ho cutput generated ge Return to commands Figure 52 DMS BB stop service Delete DMS BB log files A click on this button irreversibly deletes all log files of the DMS BB services NESE Execute Command Delete DMS BB log files Output from ed fvar log vu group dmsbb Ee rm r Wo cutput generated Return to commands Figure 53 DMS BB delete log files Start DMS BB A click on this button starts the DMS BB services Access to the DMS Backbone server website see 8 1 7 DMS BB support is now possible For further information please consult the DMS Backbone Server manual Module Index Execute Command Start DMS BB Output fom fete init d msz dmsbb3 start No output qenerae ted ge Return to commands Figure 54 DMS BB start service MirrorServer 2 Page 51 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Zip DMS BB log files A click on the button zips all log file2. Failed packages Show files Show files If there are no failed packages in the feedback file an empty list is shown with the remark No failed packages available Failed packages Back All Packages Name Size Byte No failed packages available Figure 25 Customer Health Data No failed packages 7 4 5 All Packages A click on the button All packages shows all packages whether failed or not The packages are shown with name date time size and status OK failed listed The text link show files can be selected for each listed package All packages Back All Packages Name Size Byte Action Show files 6EA7EOBDD14304AD2E5114412FC8889 ry ee p TestAppiCDN orders desert 14 06 09 20 15 08 34699836 Ol BCB1FB69DACAE1 B7DD3DF1D4B32920 See GE e TestAp ICON ordera deseri 14 06 09 20 15 06 18547737 failed DE4097D03375755550639A9E84352CF 3 aie ni l as TestAppICDN orders desert 14 06 09 20 15 04 14043174 failed Show files Show files Figure 26 Customer Health Data All packages Created R Fessel 05 08 2009 Reviewed W Weindok 2009 12 16 Released D van der Vorst 2010 01 18 MirrorServer 2 Page 30 of 53 Copyright Volkswagen AG Template Version 1 0 0 2 Document Version 1 2 0 4 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V An empty list with the remark No packages available is displayed if there are no
3. D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Internet Explorer ignoring the certificate error To ignore the certificate error click continue to this website not recommended E Certificate Error Navigation Blocked There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority The security certificate presented by this website was issued for a different website s address Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website click here to close this webpage SW Continue to this website not recommended Gei More information Figure 38 Ignoring the certificate error IE Internet Explorer viewing the certificate On the following web page you will see a Certificate Error to the right of the input field You can view the certificate by clicking on that error ei Certificate Invalid The security certificate presented by this Website has errors This problem mightindicate an attempt to fool you or intercept any data you send to the server eee BSAN We recommend that you close this wEeppage About certificate errors View certificates Figure 39
4. 7 GUI of the NOS Box COMPANION CD 12 Foure g The NOS COnmguUIalOr EE 13 Roure RE ele ER VER aner EE 17 Figure 10 Extract from diagnostic website AA 18 Figure Meld Beie ee 21 Figure 12 Authentication for customer and Grovider 22 Figure 137 Customer conriguration sieeve ie a eden ieee 23 Figure 14 Customer Configuration Validate Required Feld 26 Figure 15 Customer Change Password NENNEN 26 Figure 16 Customer Change Password Valdaton 27 Figure 17 Customer Change Password Validate Lengt 27 Figure 18 Customer Change Password Validate Repeat Password ssssssssesssnnesnsrnrrrnerrrrrrenenn 28 Figure 19 Gusiomer Healt Dala EE 28 Figure 20 Customer Health Data No failed feedback files available ccccccceeecseeeeeeeeeeeeeeeees 28 Figure 21 Customer Health Data Failed feedback ies 29 Figure 22 Customer Health Data All feedback files 2 0 0 0 ee cccccccseseeeeeceeeeeeeeeeeeeeeeeessseeeseeeesaeaeeeees 29 Figure 23 Customer Health Data Notieedhback ies 29 Figure 24 Customer Health Data Failed packages nnnnneennnsnneennneerntrrnsrrrrrnerrnrrrnrnnrreenrr rnrn nne 30 Figure 25 Customer Health Data No failed oackages 30 Figure 26 Customer Health Data All packages nn000nnnnnoennnnnnnannnnosrnnnrnsnnnnrensernnnsrnreressrnrrersenne 30 Figure 27 Customer Health Data No packages ccccccscccccsseeeccese
5. DNS zones No DNS zones have been defined yet Add a new DNS zone Edit Client Options Edit DHCP client options that apply to all subnets shared networks hosts and groups Edit TSlG keys Edit TSlG keys fused for authenticating updates to DNS servers List Active Leases List leases currently issued by this DHCP server for dynamically assigned IP addresses Start Server Click this button ta start the DHCP server on your system using the current configuration Figure 49 DHCP Server configuration MirrorServer 2 Page 48 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 1 6 DNS server A click on DNS Server opens the DNS server configuration Fig 50 Here you can add a DNS server to your network Please consider A changed DNS Server configuration can result in serious problems in an existing network if you already have a DNS server This should be checked and agreed with your local administrators before it is changed For a further description of the configuration options please visit the following websites http www webmin com Webmin Homepage http doxfer com Webmin Webmin Wiki http doxfer com Webmin BINDDNSServer Bind DNS Server Documentation Apply Configuration BIND DNS Se
6. Fig 51 This enables you to manage the DMS BB services if you need support Please consider The configuration of the DMS backbone is to be managed by the DMS Backbone website It can be accessed by opening the following URL httos mirrorserver 8443 If access is not possible please check the instructions for troubleshooting see 5 1 No web access to htto mirrorserver possible For further information please consult the DMS Backbone server manual Please consider The DMS BB services should be managed in the case of support only with the instruction of your support or hotline DMS BB Stop DMS BB stops the DMS Backbone functionality on this NWOS Box Delete DMS BB log files Deletes all OMS Backbone log files on this NOS Box otat DMS BB starts the DMS Backbone functionality on this NOS Box zip DhMS BB log files Creates a ip archive with all DMS Backbone log files from this NOS Box Delete activation Deletes DMS BE activation Import OMS BB config Imports the OMS BE configuration e the op data directory fram a USB stick Figure 51 DMS BB support site MirrorServer 2 Page 50 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Field description
7. MirrorServer 2 K SIO V 6 2 1 7 Provider Repository Feedback reachable FAIL If you use a proxy make sure that the client computer is physically connected to the network and can connect to your ISP Make sure that no firewall blocks the access to the URL of your provider Check that the display on the NOS Box shows an IP address If this is not the case please check the configuration with the NOS configurator and or restart the NOS Box 6 2 1 8 Provider Repository Feedback WebDAV Access FAIL Check that no firewall blocks the access and the required port is open You can test this by calling the URL of your provider in a browser If the page loads successfully the port is open If it does not please consult your system administrator wno can open the required port When using a proxy server please verify that your proxy information is correctly defined e g proxy authentication user name password For further information please refer to chapter 0 Configuration lf this procedure does not help to solve your problem please contact your local support 6 2 2 Logfiles To make the support of the system as simple as possible you are able to access log files through the maintenance interface using the link Diagnostics followed by Logfiles The files can be downloaded to your local PC In all cases please forward them to your local support MirrorServer 2 Page 20 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Revie
8. eng doc MirrorServer 2 K SIO V S M A R T Name Threshold Value Raw Value Raw_Read_Error_Rate 8 00 188223403 Spin_Up_Time Start_Stop_Count Reallocated_Sector_Ct Seek_Error_Rate 3 06 060 1489116 Power_On_Hours 00 00 117 Spin_Retry_Count Power_Cycle_Count Reported_Uncorrect High_Fly_Writes Airlow_Temperature_Cel G Sense_Error_Rate Power Off_Retract_Count Load_Cycle_Count Temperature_Celsius 037 0 37 Hardware_ECC_Recovered 057 054 188223403 Current_Pending_Sector Offline_Uncorrectable UDMA_CRC_Error_Count Figure 33 Customer Health Data S M A R T Data Description of the display fields Name This shows the name of the attribute Threshold This shows the threshold defined for the value Value This describes the concrete value for an attribute Worst This displays the worst value of the shown attribute Raw Value Displays the original value that was measured Note Each parameter is first saved as a RAW value For a better understanding this value is converted to an assessable value on a scale of 0 to 100 200 or 255 1 defines the worst case 255 the best value It always starts with the scale maximum and approaches zero as errors occur MirrorServer 2 Page 34 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer
9. is not possible to change these settings Click the Save button to change the configuration MirrorServer 2 Page 47 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 1 5 DHCP Server A click on DHCP Server opens the DHCP server configuration Fig 49 Here you can add a DHCP server to your network Please consider A changed DHCP server configuration can result in serious problems in an existing network if you already have a DHCP server This should be checked and agreed with your local administrators before it is changed Please consider Before setting up the NOS Box as a DHCP server a fixed IP address has to be assigned to the NOS Box Consult the NOS configurator section in 4 4 2 of this manual For a further description of the configuration options please visit the following websites htto www webmin com Webmin homepage http doxfer com Webmin Webmin Wiki http doxfer com Webmin DHCPServer DHCP server documentation DHCP Server ISC DHCPd version 3 1 1 Subnets and Shared Networks Mo subnets or shared networks have been defined Add a new subnet Add a new shared network Hosts and Host Groups Mo hosts or groups have been defined Add anew host Add a new host group
10. is used by different programs like DMS backbone that want to get data out of the NOS Box To configure the DNS server please contact your system administrator e If you use basic authentication to download the data from the MirrorServer 2 provider importer instance you must obtain username and password from your provider importer before you can use basic authentication see 4 4 5 Using basic authentication MirrorServer 2 Page 8 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 4 2 Delivery In the NOS Box package you will find the following items NOS Box MirrorServer 2 CF card Power supply two parts Quick start guide CD ROM with software and manuals Figure 1 Delivery of NOS Box If the MirrorServer 2 CF card is not included in the package please check whether you separately received the card separately see 4 1 Preparation For any questions please contact your importer service partner 4 3 Initial start up 1 Unpack the NOS Box Please insert the CF card behind the front left cover Reclose the cover Figure 2 Insert the MirrorServer 2 CF card into the NOS Box MirrorServer 2 Page 9 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Templa
11. of the NOS Box have been successfully completed if this check is positive Enter the address into the browser on your desktop PC http mirrorserver maintenance welcome himl see 4 1 Preparation MIRROR SERVER 2 Congratulations You have successfully installed your MirrorServer Wir Bag Figure 6 Welcome screen of the NOS Box The system is trying to connect to the preconfigured server instance at the importer provider level The test takes some time so please wait After all basic tests have been completed the screen contains the diagnostic results For more information please refer to 6 2 Diagnostic website 4 4 Configuration The individual configuration of specific parameters from your NOS Box is predefined on the MirrorServer 2 CF card The necessary information was defined during the ordering process by your MirrorServer 2 Page 11 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V importer However you always have the option of adapting the configuration of the NOS Box to your specific needs by using the program nos configurator exe on the CD delivered with the NOS Box Insert the CD into a CD drive The contents of the CD should be automatically displayed If you have any trouble please c
12. 1 4 Provider WebDAV Access Shows the status of the WEBDAV access to the URL that is listed under Provider URL Possible values OK Connection successfully tested FAIL Connection could not be successfully tested 6 2 1 5 Repository WebDAV Access Shows the status of the WEBDAV access to the URL that is listed under Repository URL Possible values OK Connection successfully tested FAIL Connection could not be successfully tested 6 2 1 6 Feedback WebDAV Access Shows the status of the WEBDAV access to the URL that is listed under Feedback URL Possible values OK Connection successfully tested FAIL Connection could not be successfully tested Note Reachablility tests cannot be performed when using a proxy server This is indicated by N A proxy enabled and need not cause concern as long as all WebDAV tests can be performed successtully The distribution status and the health information of the system can be viewed via the central web interface of the provider importer see chapter Fehler Verweisquelle konnte nicht gefunden werden Fehler Verweisquelle konnte nicht gefunden werden MirrorServer 2 Page 19 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc
13. 1 Comparing and accepting the Certificate cccccccccccccsssseeeeeceeeeeceeeceeseeeeeesaaaeeeeesssaaeeeees 38 8 1 2 Login MASK and menu 43 8 1 3 System Iniormaton 44 8 1 4 NOS Box User Management 45 Sko DACP SENE eisen eiee erar ia e dee a 48 MirrorServer 2 Page 4 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc K SIO V MirrorServer 2 so A D DINGS Cy EE 49 Silt DMS BB ele e dE 50 D gt NGIOSSOANY EEN 53 R Fessel 05 08 2009 Reviewed W Weindok 2009 12 16 Released D van der Vorst 2010 01 18 MirrorServer 2 Page 5 of 53 Created Copyright Volkswagen AG Template Version 1 0 0 2 Document Version 1 2 0 4 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Table of figures Wiele OF NOS BOX EE 9 Figure 2 Insert the MirrorServer 2 CF card into the NOS BOX snannnnnnnnnnnnnnsennnnnsennnnnnsenrnersennereneenenee 9 Figure 3 Connect the NOS Box to power and network ssssennnsnsennnressrnrrrnsrnrrressrnrrrrnrnrerrssnnrreenenne 10 Figure 4 Boot iheN OG Box 10 Figure 5 Signaling of readiness by feNCOG Box 11 Figure 6 Welcome screen of the NOS BOX snnnnnnnensennnnnsrnnnnnsrnrrrrsrnrerrosrnrrrrsrnrrrrssrnrrrrsrnrrresnnrrrrrnenne 11 Figure
14. 2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Description of attributes Note This section lists only the most common disk parameters There are many other parameters including vendor specific values Raw_Read_ Error Rate Rate of uncorrectable errors when reading from the disk leading to further reading Results Indicates problems with the disk surface Spin_Up_ Time Average of the start time in milli seconds Start_Stop_ Count Number of start stop operations of a drive including standby Reallocated Sector Ct Number of used spare sectors Seek_Error Rate Errors in disk head positioning Indicates non recoverable errors while reading from the disk leading to further reading Results Indicates disk head positioning problem of the read write unit Seek_Time_Performance Indicates the average performance of operations during the positioning of the drive head Power On Hour Distance in hours or seconds including standby Reason may be faulty cables dirty contacts over clocking or faulty hard disk drivers The transfer is repeated in stages and more slowly If this fails the operating system will crash Spin_Retry_Count Number of faulty starts of the hard drive Calibration_Retry_Count Number of attempts to calibrate the disk Power_Cycle_Count Number of complete start stop operations of the disk Temperature_Celsius The drive temperature in C MirrorSe
15. 25 09 CEST 2009 Show failed packages feedback 14 06 09 11 16 26 xml Fr Jun 26 11 25 09 CEST 2009 Show failed packages feedback_14 06 09 11 19 35 xml Fr Jun 26 11 25 09 CEST 2009 Show failed packages feedback 14 06 09 11 20 56 xml Fr Jun 26 11 25 09 CEST 2009 Show failed packages Figure 22 Customer Health Data All feedback files If no feedback files exist for the logged in customer the customer sees an empty list with the remark No feedbackfiles available All packages All Files Name Mo feedbackfiles available Figure 23 Customer Health Data No feedback files 7 4 3 Packages The customer can look at the packages contained in the feedback file whether incorrect or correct The customer has to click on the hyperlink Show failed packages in the same line of the corresponding feedback file MirrorServer 2 Page 29 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 7 4 4 Failed Packages If failed packages exist in the feedback file they are listed with name date time size and status Failed packages Back All Packages Name Size Byte Action REES Rass 20 15 06 18547737 failed a oC 14 06 09 20 15 04 14043174 failed Figure 24 Customer Health Data
16. 4E05B21 7EA775E3E96A1DFFD4BF87E added 53414EB475C7B4AFED88D554525E3F35 added 720492A73DC4BD32F CCE79085AFA23F8 779264 deleted 4EE71BABFFEOSCFAF7EC5AACOBB591D0 959488 deleted BE4CDA4191C6272288A3B0547BF8F26A 757769 deleted 1E80B63331459ED9BDB1419B991009F0 1024009 deleted 342BE6A5495FA7E6322934E93F 5EB8E3 760839 updated EF92BF81EDSDB9B6AD4DE2BD59B8470C 966663 updated B7C3DE8E3707FASCBA10DA137929BF 2D 852999 updated B941FF5485F6637E0639B6EFC43CAA1 2 998407 updated 74EEAD8134A656855D21 8F 792EB6F 2F 1 Figure 28 Customer Health Data File Information MirrorServer 2 Page 31 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 7 4 7 Harddrive A single click on the Health Data menu item followed by the submenu Harddrive displays the hard drive screen Figure 29 Customer Menu Harddrive Below the menu the user gets information about the status of the disk The data is also presented graphically Harddrive Information Free space in GB Used space in GB Total space in GB Harddrive Figure 30 Customer Health Data Hard drive Information Description of the displayed fields Information Displays the information described below Free space in GB This shows the amount
17. 8 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V under the headline Configuration Additionally some tests are carried out and the results are show under Tests discussed below Configuration Base path varhwwwides ert Provider URL http 192 168 38 173 888e deployment Repository URL httplocalhost storage Feedback URL http 192 168 38 173 888e health Proxy Mone Key file varywww desertcerts userkeypem Certificate vary desertcerts usercer pem Tests Provider reachable OF 192 168 368 173 Repository reachable OK localhost Feedback reachable OK 192 168 38 173 Provider WebDAV access Ok deployment Repository WebDAV access OF storage Feedback WebDAV access Ok health Successful package downloads 0 Failed package downloads 0 Last Sync 29 06 09 at 21 00 03 Figure 10 Extract from diagnostic website Hint The call of the web page can take some time because real connectivity tests are performed Please wait for the results 6 2 1 1 Provider reachable This label shows the status of a connection to the host of the MirrorServer 2 provider importer that is listed under Provider URL All update packages are loaded from the system shown under Provider URL Possible values OK Connection successfully tested N A Proxy enabled This only appears when you are using a proxy server because then this test cannot be performed FAIL Co
18. VOLKSWAGEN AG K SIO V MirrorServer 2 Version 1 2 0 4 Status released Date 2009 10 26 Document MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Copyright information for the usage of Basic Technical Architecture Concept BTAC The content of this manual relates to Volkswagen AG The transfer of any document or parts to a third person without written permission of Volkswagen AG is prohibited Created R Fessel 05 08 2009 Reviewed W Weindok 2009 12 16 Released D van der Vorst 2010 01 18 MirrorServer 2 Page 2 of 53 Copyright Volkswagen AG Template Version 1 0 0 2 Document Version 1 2 0 4 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V History Date Editor Changes 05 08 2009 Rainer Fessel Initial version 26 08 2009 Rainer Fessel Revision of figures Update to version 1 2 0 1 MirrorServer 2 Page 3 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Table of content MirrorServer 2 T ie te 8 2 AUEN EE 8 Ce eelere ER 8 Ae SSS UU POT tie NO SB OK EEN 8 4 1 Pre Dall alll O il EE 8 4 2 DOVO EE 9 4 3 If LS UAT UD EE 9 4 4 CFOMMOUEAT OM EE 11 4 4 1 Search for the NOS Box within your netw
19. Viewing the certificate IE MirrorServer 2 Page 39 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Internet Explorer comparing certificates By clicking the Details tab in the opened window the Thumbprint of the certificate is shown Fig 40 Compare this fingerprint with the hash values shown under 8 1 1 The connection is secure only if the fingerprints match these values Under certain circumstances in some web browsers only one of two fingerprints may be shown this is not a bug Please consider If one of the fingerprints of the certificate does not match the values in 8 1 1 General Details Certification Path 3 then close the web browser and contact your administrator or your local hotline immediately P Under certain circumstances a security problem Field value J may exist in your network Subject lt nosboxi o s de gt NOS MN Public key RSA 512 Bits fra Subject Key Identifier 91 75 18 07 6c 23 bf 64 99 cd Fa Authority Key Identifier keyID 91 75 18 07 8c 23 bF 6 rai Basic Constraints Subject Type C4 Path Lengt Fe Thurabprint algorithm shal ZS Thumbprint b al 32 0b 03 16 80 la 2578 E hl Certificate Shows zall s ba
20. _1 2 0 4_inst eng doc MirrorServer 2 K SIO V You will see values for temperature and fan speed Temperature Customer Customer Name Internal Name Customer Number schulungFrei2 claustria ATOOOO02 Temperature Information Value in C Harddrive Temperature Fan speed Information Value in RPM Figure 36 Customer Health Data Temperature Description of the displayed fields Customer Name Displays the customer s name Internal Name Displays the system s internal name for the customer Customer Number Displays the road number of the customer Information Displays the attribute to be shown Value in C Actual value in C Value in RPM Shows the value of RPM revolutions per minute MirrorServer 2 Page 37 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 User documentation configuration interface of the NOS Box The configuration interface offers the option to control the DMS BB services and to change the configuration of the DHCP and DNS services This should only be necessary in a support case or if local circumstances require it Please consider A changed DHCP DNS server configuration can result in serious problems in an existing n
21. account Password Various possibilities leaving the password in its default setting Don t change changing the password Set to synchronizing the password with the Unix settings Unix authentication or not setting a password No password accepted Please consider You are free to change the passwords For support reasons you are advised to leave the passwords as the secure default values or store the passwords in a safe place If the changed master password is lost it is not possible to restore it In this case the CF card must be exchanged Temporarily locked Lock a user you are advised not to activate this setting Force change at next login Force a user to change his password at next login Real name Real name or description of the user MirrorServer 2 Page 46 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Security and limits options Inactivity logout time Set the time period of inactivity after which the user is automatically logged out Default setting 10 minutes Minimum password length Force the use of more secure passwords Default setting 7 characters Available modules Shows which modules are visible for the chosen user 8 1 3 User rules default settings It
22. al 32 0b 03 16 80 la 25 78 cA 62 54 54 d5 Za ea 3b SE c4 Copy to File Figure 40 Viewing certificate fingerprints Internet Explorer accepting the certificate After a successful comparison of the fingerprints the certificate can be permanently accepted To do this select nstall certificate from the General tab Finally confirm the installation of the certificate Queries that appear have to be confirmed with their default values Security Warning You are about to install a certificate From a certification authority CA claiming to represent Windows cannot validate that the certificate is actually From You should confirm its origin by contacting The Following number will assist you in this process Thumbprint shal B441320B 03168014 2578C862 54540574 EA3SBSFC4 Warning IF you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk IF you click Yes you acknowledge this risk Do you want to install this certificate Figure 41 Installing the certificate IE MirrorServer 2 Page 40 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Mozilla Firefox
23. cel Figure 15 Customer Change Password Description of the input fields Old password Entry of the old password New password Entry of the new password MirrorServer 2 Page 26 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Repeat password Repetition of the new password Description of the push buttons Save A single mouse click on the button Save saves the data Cancel A single mouse click on the button Cancel cancels the process Change Password The user is rerouted to the mask Configuration Validation of the input fields The password needs to have at least 6 characters The maximum length is 30 characters The password may contain all special characters except spaces and umlauts Errors If case the customer enters an incorrect password in the input field Old password the following message Is displayed Old password Password equals not the ald password Figure 16 Customer Change Password Validation lf the customer enters a character string with fewer than 6 characters in the input field New password the following message is displayed Mew password Wrong length Repeat password Wrong length Figure 17 Customer Change Password Validat
24. certificate Please click on the button Browse and in the file dialog select the new pkcs12 file that you received Then enter the supplied password To complete the task click the button Submit Query MIRROR SERVER 2 Maintenance Add Certificates Diagnostics Restore Certificates MS 2 Client Base Maintenance Add Certificates PKCS12 File Browse Export Password Submit Query Figure 9 Add a new certificate If the addition of the new certificate fails contact your support and request a new certificate and or the used password if necessary Before the new certificate is updated the last one is automatically saved by the system If the update fails you can restore the last certificate by selecting the menu item Restore Certificates then clicking the button Submit Query to complete the task 6 2 Diagnostic website You can start the diagnostic program by typing the following URL in a web browser htto mirrorserver maintenance diagnosis py The web browser displays the MS 2 Diagnostics page 6 2 1 Tests In the web browser the MS 2 diagnosis page appears see Figure 10 Extract from diagnostic website When you call this page the relevant configuration parameters of the system are shown MirrorServer 2 Page 17 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 1
25. cessfully You have to add your user name and password to the configuration on the NOS Box To obtain the specific user name and password please contact your importer To change the values please click in the text box of the provider URL see Figure 8 The NOS configurator and change the URL from http mirrorserver importeur com to http username password mirrorserver importeur com 4 4 6 Saving the settings To save a modified configuration press the button Save configuration First the system searches for the NOS Box within the network and then rewrites it with the changed parameters Note If the NOS Box could not be found during the saving process please see the instructions in the NOS Box configuration section chapter 4 4 1 Search for the NOS Box within your network The settings can be checked using the NOS Box interface which starts immediately after the nos config exe has been run see Figure 8 The NOS configurator MirrorServer 2 Page 14 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 4 5 Shutting down the NOS Box To switch off the NOS Box please press the power switch on the top right corner of the front cover Then press the F5 key to shut down the box Wait until the d
26. dity Issued On 27 11 2009 Expires On 21 11 2014 ate an identity theft Fingerprints SHAl Fingerprint B 41 32 06 RED HEIRENS SB F4 MDS Fingerprint 30 42 7F 32 96 48 C D1 C8 00 69 1F 49 01 AB BF infirm Security Exception Figure 43 View certificate fingerprints FX After the successful acceptance of the certificate or addition of a permanent security exception you are automatically forwarded to the login screen MirrorServer 2 Page 42 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 1 2 Login mask and menu Authentication on the login screen has to be performed using user name and password You obtain this required information upon delivery of the box importer As a dealer you can get this information from your local importer or it will be sent to you upon delivery of the NOS Box Login to NOS Box You must enter a username and password to login Username Password Po Clear Figure 44 Login mask On the left side you see the menu You can navigate through the various functions of the configuration interface Login support NOS Box Users DHCP Server DNS Server DMS BE earch Gei System Information w Logout Figure 45 Navigation of the confi
27. e Length MirrorServer 2 Page 27 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V If a user enters different character strings in the fields Repeat password and New password the following message is displayed Repeat password Mew password and repeat password are not equal Figure 18 Customer Change Password Validate Repeat Password 7 4 Health Data The area Health Data displays the customer s status of the processed files from the Distribution tab page Among other data information about the distributed package including the files it contains is provided Furthermore data related to disk capacity and temperature is provided Configuration Failed Packages Change Password Harddrive Health Data SM AR T Temperature Figure 19 Customer Health Data 7 4 1 Failed Packages If you click the option Failed Packages on the main bar files containing all incorrect packages are displayed Hier ist m E ein Fehler im Deutschen Klickt der Customer im Hauptmenu auf den Punkt Health Data werden ihm die Dateien angezeigt die fehlerhafte Pakete enthalten 7 4 2 Feedback Files If no feedback files with the prefix failed exist and there are therefore no incorrect packages for the logged in cus
28. e of the fingerprints of the certificate does not match the values in 8 1 1 then close the web browser and contact your administrator or your local hotline immediately Under certain circumstances a security problem may exist in your network After a successful comparison of the fingerprints a security exception rule can be created click on Confirm Security Exception The certificate is now accepted the certificate error no longer occurs and the encrypted connection to the NOS Box is considered to be trustworthy MirrorServer 2 Page 41 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V This Connection is Untrusted You hav Add Security E ception connecti You are about to override how Firefox identifies this site Normally P Legitimate banks stores and other public sites will not ask you to do this are gain Certificate Viewer 7 Seege Get Certificate Be Could not verify this certificate because the issuer is not trusted Issued To Common Mame CN E Crganisation 0 Volkswagen Crganisational Unik OU NOS Serial Number 00 06 87 64 06 40 00 20 3D Issued By ed by a recognised authority Common Mame CN i Organisation 0 Volkswagen Organisational Unik OU NOS ali
29. eeceeeeeeseeseeessageeeseueeesssaeeeesess 31 Figure 28 Customer Health Data File Intomaton 31 Figure 29 Customer Menu Harddrive AA 32 Figure 30 Customer Health Data Hard drive Intormaton 32 Figure 31 Customer Health Data No Hard drive Information available 33 Figure 32 Customer Menu S M A R T EE 33 Figure 33 Customer Health Data S M A R T Data 34 Figure 34 Customer Health Data No Smart Data available cccceecceesseeeeeeseeeeesseeeeeeeaeeeeeens 36 Figure 35 Customer Menu Temperature 36 Figure 36 Customer Health Data Temperature 37 Figure 37 Error message for unencrypted access without GI 38 Figure 38 Ignoring the certificate error IE cccccccsssseecccesececceseeecceeseeecsaeeeceuseeeseuseeeesaneeeesagseesseass 39 Figure 39 Viewing the certificate E 39 Figure 40 Viewing Certificate fingerprints ccccceescccceeseeeceeeeececeueeeecsaeeeeeaaeeeeseeeeessaueeessaeeessegeesesaaes 40 Figure 41 Installing the Certificate E 40 Figure 42 Ignore the certificate error EA 41 Figure 43 View certificate fingerprints EA 42 PIQUE AA LOGIN EE 43 Figure 45 Navigation of the configuration interface NOS BoX ccccccceeesseeeeeeeesaeeeeeeeeseeeeeeeeenaaeeeees 43 Figure 46 NOS Box System Information cccccececccecceeeeeeeeeeeeeeeeeeeseeeeeeeeeseeeceeesseeeeeesessaaseeeeessaneeeees 44 Figure 47 NOS B
30. ength is 50 characters The following characters are not alowed amp lt gt Phone The phone number of the customer is mandatory and must not be empty The maximum length is 20 characters The following characters are valid 0 9 and the SPACE character MirrorServer 2 Page 25 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Street This field covers the street of the customer is mandatory and must not be empty The maximum length is 100 characters The following characters are not allowed lt gt Zip The input field for the postal code is mandatory and must not be empty The maximum length is 10 characters The following characters are allowed A Z a z 0 9 _ Errors All input fields are mandatory and must be filled except the field eMail If they are not filled by the customer the following error message is displayed Required field cannot be lett blank Figure 14 Customer Configuration Validate Required Field 7 3 Change Password With a single click on the Change Password option on the menu bar the customer accesses the following user interaction Change Password Old password New password Repeat password Save Can
31. etwork if you already have a DHCP DNS server This should be checked and agreed with your local administrators before it is changed 8 1 Configuration interface GUI To access the configuration interface connect to URL httos mirrorserver 10000 with a web browser IE v6 0 v3 5 FX and above If you try to use unencrypted access via http you will get an error informing you that you have to use the encrypted web address via https Error Bad Request This web server 13 running in 55L mode Try the URL https 192 168 140 10000 instead Figure 37 Error message for unencrypted access without SSL 8 1 1 Comparing and accepting the certificate If you access the encrypted web address a problem with the security certificate of the NOS Box may be reported The certificate of the NOS Box is not certified by a certificate authority you have to ignore these errors The certificate can be accepted in order to prevent the error message during future access Fingerprint MD5 3D A2 7F 32 96 48 7C D1 C8 DC 69 1F 49 D1 AB BF Fingerprint SHA1 B4 A1 32 0B 03 16 80 1A 25 78 C8 62 54 54 D5 7A EA 3B 5F C4 The following steps on how to ignore and verify the authenticity of the certificate are shown using the example of Internet Explorer 8 and Mozilla Firefox 3 5 0 MirrorServer 2 Page 38 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released
32. guration interface NOS Box MirrorServer 2 Page 43 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 1 3 System Information After successful login the System Information tab is shown The site provides general information T FARTHER operational z System hostname nos3014 Time on system Mon Jan 11 12 02 52 2010 System uptime 3 days 21 hours 44 minutes CPU load averages 0 00 1 min 0 02 5 mins 0 03 15 mins Real memory 1002 67 MB total 65 79 MB used es Virtual memory 1 56 GB total 0 bytes used Figure 46 NOS Box System Information Field description System hostname Name of the NOS Box Time on system Local system time of the NOS Box UTC System uptime Time since last reboot CPU load averages Average CPU load last 1 5 and 15 minutes Real memory Total and used physical memory Virtual memory Total and used virtual memory MirrorServer 2 Page 44 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 1 4 NOS Box User Management A click
33. ignoring certificate errors Add an exception to the browser by clicking on Understand the Risks and then Add Exception This Connection is Untrusted You have asked Firefox to connect securely to 10 118 98 19 10000 but we can t confirm that your connection is secure Normally when you try to connect securely sites will present trusted identification to prove that you are going bo the right place However this site s identity can t be verified What Should I Do IF vou Usually connect to this site without problems this error could mean that someone is trying to impersonate the site and you shouldn t continue Get me out of here Technical Details I Understand the Risks IF vou understand what s going on you can tell Firefox to start trusting this site s identification Ewen if you trust the site this error could mean that someone is tampering with your connection Don t add an exception unless you know there s a good reason why this site doesn t use trusted identification Add Exception Figure 42 Ignore the certificate error FX Mozilla Firefox viewing and comparing the certificate Clicking on View shows the certificate Compare the fingerprint with the hash values shown under 8 1 1 The connection is securely encrypted only if the fingerprints match these values Under certain circumstances in some web browsers only one of two fingerprints may be shown this is not a bug Please consider If on
34. internal name Description Q Username eMail tTestappl2 available AT999760 mustermann test de Changing username requires to re Location login Testappl5 Salzburg Testappl6 available System Applications Type DESERT Linux Phone 222 222 Street Vogelweiderstrasse 20 Zip 5020 Cancel Figure 13 Customer configuration Description of the data fields Except for the field eMail all input fields are obligatory and have to be filled Fields that are read only cannot be edited Road Number The field Road Number is a read only field Customer name The field Customer name is a read only field Customer internal name The Customer internal name is entered during the registration process by the provider importer The field Customer internal name is a read only field MirrorServer 2 Page 23 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Username The user name of the customer Contact Name of the contact at the customer Country Entry of the customer s country Description Entry of a short description of the customer eMail Entry of a valid customer s email address Location Entry of the city Phone Customer s teleph
35. isplay switches off If you want to restart the NOS Box press the F1 key Caution Do not unplug the power cord as this could result in data loss on the NOS Box MirrorServer 2 Page 15 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 5 Troubleshooting and Support 5 1 No web access to http mirrorserver possible If you enter htto mirrorserver in a browser you get a list of folders located on the NOS Box If this does not occur please enter the IP address displayed on the NOS Box in place of the word mirrorserver If you see the folder list the DNS alias is not correctly defined for mirrorserver within your network Please contact your network administrator If you still have problems reaching the NOS Box please check whether the NOS Box is properly connected see 0 and restart it if necessary 5 2 The NOS Box is properly connected but cannot load any data from the provider importer If the NOS Box is properly connected but does not receive any data this could be due to the following reasons 1 You are using basic authentication to register your box at the MirrorServer 2 provider importer instance It could be that the user name and password are not entered correctly in the configuration If y
36. lick in your Windows Explorer on the CD drive and double click the index htm file located there Switch to your language and in the second menu column select the programs item You will see a list Click on the entry NOS Configurator to start the configuration tool for the NOS Box Note Depending on your browser you need to confirm some security information Alternatively you can start the NOS configurator directly from the directory where it is located on the CD drive Programs gt Your Language gt NOS configurator gt nos configurator exe MIRRORSERVER 2 English Deutsch Documents 2 Quickstart instruction The quickstart instruction gives you s one page overview concerning the NOS Box It exolsins how to start the NOS Box and contains the most important questions snd replies in case of occurring problems when operating the NOS Box eil Manual Client NOS Box The msnusl concerning the Client NOS Box gives you detsiled information sbout sssembly snd operstion of the NOS Box o Important information If there is no programme installed for opening pdf files on your computer please find under section Programmes the Acrobat Reader Figure 7 GUI of the NOS Box companion CD MirrorServer 2 Page 12 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolu
37. nnection could not be successfully tested 6 2 1 2 Repository reachable This label shows the status of the connection to the host for the MirrorServer 2 repository that is listed under Repository URL Missing files that are necessary for the production of synchronicity are loaded from the repository URL if they are not locally available or could not be recovered from the trash MirrorServer 2 Page 18 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Possible values OK Connection successfully tested N A Proxy enabled This only appears when you are using a proxy server because then this test cannot be performed FAIL Connection could not be successfully tested 6 2 1 3 Feedback reachable This shows the status of the connection to the host of the MirrorServer 2 feedback server that is listed under feedback URL The generated feedback files are loaded after the update process showing the results of the synchronization with the server defined by the URL Possible values OK Connection successfully tested N A Proxy enabled This only appears when you are using a proxy server because then this test cannot be performed FAIL Connection could not be successfully tested 6 2
38. nserting the stick with the DMS BB configuration A copy of a pre existing configuration of a DMS Backbone has to exist on the USB stick directory srv_data from existing DMS BB on the USB stick MirrorServer 2 Page 52 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 9 Glossary The glossary is located in the document MirrorServer2 Glossary Page 53 of 53 Created R Fessel 05 08 2009 Reviewed W Weindok 2009 12 16 Released D van der Vorst 2010 01 18 MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Document Version 1 2 0 4 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc
39. oX Userg 45 Figure 48 Edit NOS Box User 46 MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 Page 6 of 53 Document Version 1 2 0 4 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 DHCP Server Gontfguraton 48 DNS Server configuration cccccccesececceeseeeceeseeeccescecseueeeceaseeeesausescsaseeessaseestsuseeessgeeesess 49 DMS BB support ele 50 DMS BB stop service ER 51 DMS BB delete log files cccccccccseseeeeeeceeeeeeeeeeeeuseceecceesseeeesseaeeeeessaaecessssaaeeeeesseaneeeeeeeeas 51 BEE Eer 51 DMS BB Zip amp download log les 52 DMS BB Celete Tea EEN 52 MirrorServer 2 Page 7 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 1 Preface This document describes the commissioning and operation of the NOS Box The NOS Box serves as a data store for information and data provided by the brands of the Volkswagen group importers or other providers e g online training videos software updates for VAS tes
40. of free disk space in gigabytes Used space in GB This displays the used disk space in gigabytes Total space in GB Displays the total disk space in gigabytes MirrorServer 2 Page 32 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Errors If no information is available for the hard drive a corresponding message is shown By clicking on the button Back you can return to the Health page oO O d e Mon Sep 08 09 53 17 UTC 2008 No Harddrive information available There are currently no health data for the client available please contact your administrator for more information Back Figure 31 Customer Health Data No Hard drive Information available 7 4 8 S M A R T SMART data is various information about the chip belonging to the hard disk of NOS Box This data can be retrieved by clicking on the S M A R T menu in the right hand menu logout d Health Data Figure 32 Customer Menu S M A R T MirrorServer 2 Page 33 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst
41. on NOS Box Users opens User Management Depending on the logged in user the ability to change passwords add descriptions of the user create custom logout times etc is offered User rules default values User DHCP DNS DMS BBU ChangePasswordfor dealer ______ read only read only no access o Z oOo ooo NOS Box Users NOS Box Users NOS Box Users dms bb Delete Selected Figure 47 NOS Box Users Field description Delete Selected lt is not possible to delete users This function is not implemented due to security reasons MirrorServer 2 Page 45 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V A click on a user takes you to another mask where you can change several user settings Module Index Edit NOS Box User CH Username dms bb Password Don t change sl C Temporarily locked L Force change at next login Real name E Inactivity logout time Defaut C minutes Minimum password length H peat C latiers E Select all Invert selection NOS Box x NOS Box Users Others x DMS BB Select all Invert selection Save Return to user list Figure 48 Edit NOS Box User Field description NOS Box user access rights Username Chosen
42. one number Street Customer s street name Zip Entry of the postal code Description of fields Application Data All applications that are available for the customer are listed below the table column Application Data Two sections are seen One section shows all applications that are booked or can be booked The other section shows system applications that cannot be changed by the customer Beneath the table column Applicationname you will find the IDs of applications that can be booked and in the column on the right hand side the corresponding dropdown boxes Each dropdown box contains the permitted values available and booked The column System Application shows all applications that possess the status required Remark If the value available is selected for an application the corresponding application will not be booked On the other hand if the value booked is chosen the application will be booked once the button Save is clicked Type Selection of the target platform DESERT Linux is to be selected for the NOS Box MirrorServer 2 Page 24 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Description of the push buttons Save A single click on the push button Save save
43. ork ceeeeeeeeeceeeeeeeeeeeeeeeeeeeeeeaeaeeeeeeeeeesanneees 13 AAO ne addresses EE 13 AALS PrOxy Settings ernieren iavanmtduviaciiduviianldvaiubdd a vecumt Gael aA 14 4 4 4 Provider Ee 14 AAS Using senge Ee 14 AAO Saving Neseli S EE 14 4 5 ShuUTtING down The NOS EE 15 5 Troubleshooting and Supportaccsinceuu eee eee hae eatin 16 5 1 No web access to hitp mirrorserver possible s snssnnssnssrnrseeernrrresrrrrrrerrrtrresrnnnrenrnenne 16 5 2 The NOS Box is properly connected but cannot load any data from the provider importer 16 0 3 Eelere EE 16 Er Tee ieee ee ieee 17 6 1 EV UITNG ALCS sss ct alesse eee ee ne se gees ase eae eee ante eee igs aee eine 17 6 2 DIAGNOStIC WEDSILC EE 17 SE Be EE 17 022 EOTS conan N N a E A 20 7 Customer User Manual for the MirrorServer 2 Provider Management Functionality 21 7 1 User Interface GUI of MirrorServer 2 Provider Management 21 7 2 CUSTOME COMMOUTAON EE EEN 23 7 3 Chande FAS SW ONG GEET 26 7 4 Healt Dala EE 28 FEN ER GER Tee e 28 TAZ Feedback FeS esssseccaceseses csaeseenceessesscnrasSeatatectiezegac geo NN 28 TA PACKAGES ean cennere surtete sesee dartceeant tani nsie oun aeastsgenatabars 29 TAA EN Ee Mee 30 Te UN Ee AGC n 30 LAG NRG ie reretecs se deans a a a anatase earcaeee ees 31 LA SN E elei EE 32 TAS SOMAR EE 33 E NN Kante ei 36 8 User documentation configuration interface of fhehNOG Box 38 8 1 Comliduration interace E EE 38 8 1
44. ou do not know your user name and password please call your importer provider s hotline and ask for the parameters of basic authentication With this information please follow the instructions in chapter 4 4 5 Using basic authentication 2 Thecertificate to authenticate your NOS Box to the MirrorServer 2 provider importer may have expired or be invalid Please contact your hotline 5 3 General failure In the event of a disruption of the MirrorServer 2 client functionality please start the diagnostic website Details can be found in chapter 6 2 Diagnostic website MirrorServer 2 Page 16 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 6 The NOS Box Interface 6 1 Certificates Under the menu item Maintenance you can download new certificates to the NOS Box This could be necessary if the current certificate has expired or if it was included in the blacklist In these cases a connection to your provider importer is no longer possible A new certificate can be requested via your local support It will be distributed together with a password To import the certificate click the menu item Maintenance on the NOS Box GUI The menu item Add Certificates is enabled by default see Figure 9 Add a new
45. packages in the feedback file All packages Back All Packages Name Size Byte No packages available Figure 27 Customer Health Data No packages 7 4 6 Files By clicking on the text link show files see packages of a selected package you can display all files within that package with the name size directory path status and hash sum File Information Back Size Byte Path Hash storage slide files testappl ftestfilesslide storage slideffilesitestappl ftestfilesslide storage slideffilesitestappl ftestfilesslide storage slide files testappl ftestfilesslide storage slideffiles testappl ftestfilesslide storage slide files testappl ftestfilesslide storage slideffiles testappl Htestfilesslide storage slideffiles testappl ftestfilesslide storage slide files testappl ftestfilesslide storage slide files testappl ftestfilesslide storage slide files testappl ftestfilesslide storage slideffiles testappl ftestfilesslide storage slide files testappl ftestfilesslide storage slideffiles testappl ftestfilesslide storage slideffiles testappl ftestfilesslide storage slide files testappl ftestfilesslide storage slideffilesitestappl ftestfilesslide 932873 added 79DDE51 292A4705DEE2A60C6FC37736D 845833 added 6DFAFASF 48A2B1FFEAC1BBB9CA71FC11 1001481 added B5475C1D85D499E25B4BC108CE8B8F7D added 8195247029FD0087C93F53344EBCA01E added DOD1C9BB8A931AB2E84D511E770C872F added A52A1 526B4B4A9F 7FAEBFF8DOCC26D63 added EA
46. pyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V If you want to configure the IP address settings manually select Manual Setup To obtain the necessary data contact your local administrator 4 4 3 Proxy settings For the successful synchronization of data you need to connect to your data provider provider or importer depending on you configuration If this link is provided in your company through a proxy server please select Use proxy server Otherwise please select Do not use proxy server If you have selected the option Use proxy server please enter the required information If your proxy uses basic authentication you must also enter the user name and password To obtain this information please contact your local administrator Please note that you must enter none for user name and password even if your proxy server does not support basic authentication 4 4 4 Provider preferences If your provider changes or has a new URL you can also change the data in the Provider URL field The client identity is assigned at the factory and cannot be changed 4 4 5 Using basic authentication If you need to synchronize the data with your provider through basic authentication the delivered NOS Box cannot connect to MirrorServer 2 provider server suc
47. rver 2 Page 35 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Hardware ECC Recovered Number of corrected bit errors during read operations Reallocated Event Count Number of remapping operations Current_Pending_Sector Current number of unstable sectors UDMA_CRC_ Error Count Number of CRC errors encountered Soft _ Read Error Rate Frequency of the off track errors Error Cases lf there is no SMART data available you will get an error message Mon Sep 08 10 00 02 UTC 2008 No Smart data information available There are currently no health data for the client available please contact your administrator for more information Back Figure 34 Customer Health Data No Smart Data available 7 4 9 Temperature To get detailed information about the temperature please select Heath Data followed by Temperature in the right hand menu logout Har SMAR T Temperature Figure 35 Customer Menu Temperature MirrorServer 2 Page 36 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box
48. rver Sep BIND BIND version 9 5 1 Global Server Options al E Other DNS Servers Logging and Errors Access Control Lists Files and Directories Forwarding and Transfers Addresses and Topology o See lt D S 2 Miscellaneous Options Control Interface Options DNS Keys Zone Defaults Cluster Slave Servers Setup RNDC DNSSEC Verification DNSSEC Key Re Signing Check BIND Config Edit Config File Existing DNS Zones Select all Invert selection Create master zone Create slave zone Create stub zone Create forward zone Create delegation zone Create zones from batch file ei All zones localhost T localhost Master 0 I 0 Master D 255 Master 127 127 Master Select all Invert selection Create master zone Create slave zone Create stub zone Create forward zone Create delegation zone Create zones from batch file Delete Selected Update Records in Selected Add Record to Selected Existing Client Views There are no client views defined on this server Create client view Figure 50 DNS server configuration MirrorServer 2 Page 49 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 8 1 7 DMS BB Support A click on DMS BB opens the DMS Backbone support site
49. s all changed data The user interface Configuration is refreshed and the customer sees the new data Cancel A single click on the push button Cancel revokes all data entries that have not yet been saved You still see the mask Configuration Validation of input fields The following section describes which characters are allowed by the validation function Only fields that can be edited are listed Username The user name of the customer must not be blank and needs to have a minimum length of six characters and a maximum length of 30 characters The following characters are valid A Z a z 0 9 Contact This field contains the name of the customer It is a mandatory field and has to be filled Digits from 0 to 9 are not allowed Furthermore the following characters are not allowed lt gt Country The field Country is a mandatory input field and has to be filled The maximum length is 50 characters The following characters are not allowed amp 4 lt gt Description Entry of the name of the customer This field is mandatory and must not be empty The maximum length is 80 characters The following characters are not allowed 4 lt gt eMail Entry of a valid email address of the customer The maximum length is 60 characters The following characters are valid A Z a z 0 9 Location The input field Location is mandatory and must not be empty The maximum l
50. s of the DMS BB service in one zip file which is available for download afterwards Fig 52 Right click and choose Save as to download the file to a location of your choice Module Index Execute Command ip DMS BB lag files Output from command Creating zip archive adding access log stored 0 adding access msh log stored 0 adding access Pull Log stored 0 adding dmshbackhone log deflated 88 adding dummy stored DS adding httptrace stored O08 adding mirrorserver log stored 0 Copying archive Download the archive http 192 1be 4 167 log dmsbb logs zip ge Return to commands Figure 55 DMS BB zip amp download log files Delete activation A click on the button irreversibly deletes the keyfiles which are needed for communication of the DMS BB service Please consider Deleting the keyfiles should only be done on the instruction of your support re activation has to be performed manually by trained personnel Module Index Execute Command Delete activation Output from command ls Cannot access dmsbbst ks No such file or directory Return to commands Figure 56 DMS BB delete activation Import DMS BB config A click on this button loads a pre existing DMS BB configuration from a USB stick The stick has to be loaded as dev sdb automatically during insertion in a USB port of the NOS Box Please consider Remove existing USB storage devices from the NOS Box before i
51. te Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Remark Please do not remove the card during operation If you want to change the card please always shut down the NOS Box see 4 5 Shutting down the NOS Box 2 Please supply the NOS Box with power and connect it to the network All connectors are located on the back of the box Figure 3 Connect the NOS Box to power and network Remark The display will be aluminized when the box is plugged in At this time the boot process has not yet started 3 Please switch on the NOS Box at the power button The button is located on the front right corner of the box The boot process starts when the power button is red This may take a few minutes Meanwhile the display may turn dark When the IP address Example 10 77 24 57 is displayed the process has finished Figure 4 Boot the NOS Box MirrorServer 2 Page 10 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 4 When the IP address is displayed the NOS Box is ready for operation S Figure 5 Signaling of readiness by the NOS Box 5 The start up and installation
52. ters updates of the vehicle software etc for the dealer The NOS Box automatically updates the data provided at specified intervals and provides information on the status of the updates 2 Audience The manual is aimed primarily at those responsible for the operation of the NOS Box on the dealer side Administrators are required for some tasks 3 Introduction This guide describes all the activities for the commissioning of a NOS Box that are required in connection with a MirrorServer 2 System In addition it contains a description of how to use the MirrorServer 2 Provider Maintenance for Customers and provides information to troubleshoot problems 4 Setup of the NOS Box 4 1 Preparation To operate the NOS Box the following conditions must be met e You must have an Ethernet cable for connecting the NOS Box to your network e You must have the MirrorServer 2 CF card to configure your NOS Box In general the CF card is part of the NOS Box package but may be shipped separately e APC connected to your network with a CD ROM drive for activating the documentation and programs on the included CD Additionally you need a browser that you can connect to the NOS Box e To resolve the URL htto mirrorserver in your network there must be an entry within your DNS server resolving the IP address of the NOS Box That means the NOS Box must match the alias mirrorserver with a physical IP address that is shown in the display The DNS name
53. tion Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 4 4 1 Search for the NOS Box within your network The first step when using the NOS configurator exe is to establish a connection to your local NOS Box To do this click the button Discover NOS Box on the bottom left of the dialog box EJNOS Configurator File Network Settings Use DHCP Nop f Explicit configuration BourcePark TP Gddress 10 118 95 18 Netmask 255 255 255 0 Gateway 10 118 98 1 DNS Server 10 1 75 246 102 Proxy settings f Disable proxy support Ce Use proxy server Hostname 10 175 249 65 Port een Username Password Provider settings Provider URL https your provider server deployment Client identity eononono0142 Discover MOS Box Configure NOS Box Figure 8 The NOS configurator The current configuration of the NOS Box is now read and displayed Note If the search was not successful try to access the NOS Box from another computer on the network If this does not succeed please connect the NOS Box with a computer directly via a hub in your network and then try again 4 4 2 Enter the addresses In the first section you configure the IP address settings of your network for the NOS Box If you select Use DHCP all the required data from the DHCP server is downloaded automatically when the NOS Box is started MirrorServer 2 Page 13 of 53 Created R Fessel 05 08 2009 Co
54. tomer the customer sees an empty list with the remark No failed feedbackfiles available Failed packages All Files Name Moa failed feedbacktfiles available Figure 20 Customer Health Data No failed feedback files available If there are incorrect files within a package the status of the package is changed to failed The feedback file that contains this incorrect package is assigned the prefix failed_ in front of the filename See Figure 21 Customer Health Data Failed feedback files MirrorServer 2 Page 28 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Failed packages All Files Name Date Action failed _feedback_14 06 09 20 14 59 xmi Fri Jun 26 71 25 09 CEST 2009 Show failed packages Figure 21 Customer Health Data Failed feedback files A single mouse click on the button AU Files shows the incorrect files as well as all feedback files in a list The attributes are the name of the file with the date of the file generation You can sort the files by clicking the header of a column All packages All Files Name Date Action failed_feedback_14 06 09 20 14 59 xmllFriJun 26 11 25 09 CEST 2009 Show failed packages feedback 14 06 09 11 11 06 xml Fr Jun 26 11
55. wed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Maintenance Tests Diagnosis Logfiles MS 2 Client Logfile Access Logfiles DesertClientlog download Latest Update Log download Access Log download Error Log download Figure 11 Client Logfile Access 7 Customer User Manual for the MirrorServer 2 Provider Management Functionality This section describes how MirrorServer 2 Provider Management is used as seen from the perspective of a NOS Box user customer MirrorServer 2 Provider Management is implemented as a web application and can be accessed via a web browser The URL to access the web application is http Name IP of you provider server ms2w3gur in other cases you will get the URL from your importer provider Remark Only active users can look at and change their individual data via MirrorServer 2 Provider Management Customers that are not yet active are not able to use the management functionality 7 1 User Interface GUI of MirrorServer 2 Provider Management Basic default settings e g the booking of applications or changing of individual data are managed via the MirrorServer 2 Provider Management functionality Access is via a web browser and the web address of the provider importer The web address is given to you when the NOS Box is delivered by
56. your provider or importer If this is not the case please ask them to give you the address After you have opened the provider s website you will see a login mask Authentication is via user name and password MirrorServer 2 Page 21 of 53 Created R Fessel 05 08 2009 Copyright Volkswagen AG Reviewed W Weindok 2009 12 16 Template Version 1 0 0 2 Document Version 1 2 0 4 Released D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V Login MS 2 Provider Username Figure 12 Authentication for customer and provider Page 22 of 53 Created R Fessel 05 08 2009 Reviewed W Weindok 2009 12 16 Released D van der Vorst 2010 01 18 MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Document Version 1 2 0 4 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 K SIO V 7 2 Customer configuration Once a user has logged in successfully a configuration interface is opened This interface provides the customer with all the main data e g address and other individual data or data regarding booked applications MIRROR SERVER 2 logout Configuration Health Data Configuration Account Data Customer Data Application Data Road Number Contact Applicationname Herr Mustermann _ TESTAPPL available Customer name Country SchulungFrei2 OESTERREICH Testappl1 booked Customer
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