MirrorServer2 Client Hardware
Contents
1. 11 4 4 1 Search for the NOS Box within your network 13 4 4 2 Enter the addresses 13 4 4 3 Proxy settings 14 4 4 4 Provider preferences 14 4 4 5 Using basic authentication 14 4 4 6 Saving the settings 14 4 5 Shutting down the NOS Box 15 5 Troubleshooting and Support 16 5 1 No web access to http mirrorserver possible 16 5 2 The NOS Box is properly connected but cannot load any data from the provider importer 16 5 3 General failure2. 38 8 1 2 Login mask and menu 43 8 1 3 System Information 44 8 1 4 NOS Box User Management 45 8 1 5 DHCP Server 48 MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 5 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 8 1 6 DNS server 49 8 1 7 DMS BB Support 50 9 Glossary 53 MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 6 of 53
3. 29 Figure 22 Customer Health Data All feedback files 29 Figure 23 Customer Health Data No feedback files 29 Figure 24 Customer Health Data Failed packages 30 Figure 25 Customer Health Data No failed packages 30 Figure 26 Customer Health Data All packages 30 Figure 27 Customer Health Data No packages 31 Figure 28 Customer Health Data File Information 31 Figure 29 Customer Menu Harddrive 32 Figure 30 Customer Health Data Hard drive Information 32 Figure 31 Customer Health Data No Hard drive Information available 33 Figure 32 Customer Menu S M A R T
4. 28 7 4 2 Feedback Files 28 7 4 3 Packages 29 7 4 4 Failed Packages 30 7 4 5 All Packages 30 7 4 6 Files 31 7 4 7 Harddrive 32 7 4 8 S M A R T 33 7 4 9 Temperature 36 8 User documentation configuration interface of the NOS Box 38 8 1 Configuration interface GUI 38 8 1 1 Comparing and accepting the certificate
5. 42 Figure 44 Login mask 43 Figure 45 Navigation of the configuration interface NOS Box 43 Figure 46 NOS Box System Information 44 Figure 47 NOS Box Users 45 Figure 48 Edit NOS Box User 46 MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 7 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Figure 49 DHCP Server configuration 48 Figure 50 DNS server configuration 49 Figure 51 DMS BB support site 50
6. 16 6 The NOS Box Interface 17 6 1 Certificates 17 6 2 Diagnostic website 17 6 2 1 Tests 17 6 2 2 Log files 20 7 Customer User Manual for the MirrorServer 2 Provider Management Functionality 21 7 1 User Interface GUI of MirrorServer 2 Provider Management 21 7 2 Customer configuration 23 7 3 Change Password 26 7 4 Health Data 28 7 4 1 Failed Packages
7. 33 Figure 33 Customer Health Data S M A R T Data 34 Figure 34 Customer Health Data No Smart Data available 36 Figure 35 Customer Menu Temperature 36 Figure 36 Customer Health Data Temperature 37 Figure 37 Error message for unencrypted access without SSL 38 Figure 38 Ignoring the certificate error IE 39 Figure 39 Viewing the certificate IE 39 Figure 40 Viewing certificate fingerprints 40 Figure 41 Installing the certificate IE 40 Figure 42 Ignore the certificate error FX 41 Figure 43 View certificate fingerprints FX
8. Health Data No failed feedback files available If there are incorrect files within a package the status of the package is changed to failed The feedback file that contains this incorrect package is assigned the prefix failed_ in front of the filename See Figure 21 Customer Health Data Failed feedback files MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 29 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Figure 21 Customer Health Data Failed feedback files A single mouse click on the button All Files shows the incorrect files as well as all feedback files in a list The attributes are the name of the file with the date of the file generation You can sort the files by clicking the header of a column Figure 22 Customer Health Data All feedback files If no feedback files exist for the logged in customer the customer sees an empty list with the remark No feedbackfiles available Figure 23 Customer Health Data No feedback files 7 4 3 Packages The customer can look at the packages contained in the feedback file whether incorrect or correct The customer has to click on the hyperlink Show failed packages in the same line of the corresponding feedback file MirrorServer 2 K S
9. D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Possible values OK Connection successfully tested N A Proxy enabled This only appears when you are using a proxy server because then this test cannot be performed FAIL Connection could not be successfully tested 6 2 1 3 Feedback reachable This shows the status of the connection to the host of the MirrorServer 2 feedback server that is listed under feedback URL The generated feedback files are loaded after the update process showing the results of the synchronization with the server defined by the URL Possible values OK Connection successfully tested N A Proxy enabled This only appears when you are using a proxy server because then this test cannot be performed FAIL Connection could not be successfully tested 6 2 1 4 Provider WebDAV Access Shows the status of the WEBDAV access to the URL that is listed under Provider URL Possible values OK Connection successfully tested FAIL Connection could not be successfully tested 6 2 1 5 Repository WebDAV Access Shows the status of the WEBDAV access to the URL that is listed under Repository URL Possible values OK Connection successfully tested FAIL Connection could not be successfully tested 6 2 1 6 Feedback WebDAV Access Shows the status of the WEBDAV access to the URL that is list
10. D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Zip DMS BB log files A click on the button zips all log files of the DMS BB service in one zip file which is available for download afterwards Fig 52 Right click and choose Save as to download the file to a location of your choice Figure 55 DMS BB zip amp download log files Delete activation A click on the button irreversibly deletes the keyfiles which are needed for communication of the DMS BB service Please consider Deleting the keyfiles should only be done on the instruction of your support re activation has to be performed manually by trained personnel Figure 56 DMS BB delete activation Import DMS BB config A click on this button loads a pre existing DMS BB configuration from a USB stick The stick has to be loaded as dev sdb automatically during insertion in a USB port of the NOS Box Please consider Remove existing USB storage devices from the NOS Box before inserting the stick with the DMS BB configuration A copy of a pre existing configuration of a DMS Backbone has to exist on the USB stick directory srv_data from existing DMS BB on the USB stick MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 53 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorSer
11. 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Errors If no information is available for the hard drive a corresponding message is shown By clicking on the button Back you can return to the Health page Figure 31 Customer Health Data No Hard drive Information available 7 4 8 S M A R T SMART data is various information about the chip belonging to the hard disk of NOS Box This data can be retrieved by clicking on the S M A R T menu in the right hand menu Figure 32 Customer Menu S M A R T MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 34 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Figure 33 Customer Health Data S M A R T Data Description of the display fields Name This shows the name of the attribute Threshold This shows the threshold defined for the value Value This describes the concrete value for an attribute Worst This displays the worst value of the shown attribute Raw Value Displays the original value that was measured Note Each parameter is first saved as a RAW value For a better understanding this value is converted to an assessable value on a scale of 0 to 100 200 or 255 1
12. 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 7 2 Customer configuration Once a user has logged in successfully a configuration interface is opened This interface provides the customer with all the main data e g address and other individual data or data regarding booked applications Figure 13 Customer configuration Description of the data fields Except for the field eMail all input fields are obligatory and have to be filled Fields that are read only cannot be edited Road Number The field Road Number is a read only field Customer name The field Customer name is a read only field Customer internal name The Customer internal name is entered during the registration process by the provider importer The field Customer internal name is a read only field MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 24 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Username The user name of the customer Contact Name of the contact at the customer Country Entry of the customer s country Description Entry of a short description of the customer eM
13. Box_1 2 0 4_inst eng doc 8 1 2 Login mask and menu Authentication on the login screen has to be performed using user name and password You obtain this required information upon delivery of the box importer As a dealer you can get this information from your local importer or it will be sent to you upon delivery of the NOS Box Figure 44 Login mask On the left side you see the menu You can navigate through the various functions of the configuration interface Figure 45 Navigation of the configuration interface NOS Box MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 44 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 8 1 3 System Information After successful login the System Information tab is shown The site provides general information Figure 46 NOS Box System Information Field description System hostname Name of the NOS Box Time on system Local system time of the NOS Box UTC System uptime Time since last reboot CPU load averages Average CPU load last 1 5 and 15 minutes Real memory Total and used physical memory Virtual memory Total and used virtual memory MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 45 of 53 Document Versi
14. Box_1 2 0 4_inst eng doc 8 1 6 DNS server A click on DNS Server opens the DNS server configuration Fig 50 Here you can add a DNS server to your network Please consider A changed DNS Server configuration can result in serious problems in an existing network if you already have a DNS server This should be checked and agreed with your local administrators before it is changed For a further description of the configuration options please visit the following websites http www webmin com Webmin Homepage http doxfer com Webmin Webmin Wiki http doxfer com Webmin BINDDNSServer Bind DNS Server Documentation Figure 50 DNS server configuration MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 50 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 8 1 7 DMS BB Support A click on DMS BB opens the DMS Backbone support site Fig 51 This enables you to manage the DMS BB services if you need support Please consider The configuration of the DMS backbone is to be managed by the DMS Backbone website It can be accessed by opening the following URL https mirrorserver 8443 If access is not possible please check the instructions for troubleshooting see 5 1 No web access to http mirrorserver possib
15. Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Table of figures Figure 1 Delivery of NOS Box 9 Figure 2 Insert the MirrorServer 2 CF card into the NOS Box 9 Figure 3 Connect the NOS Box to power and network 10 Figure 4 Boot the NOS Box 10 Figure 5 Signaling of readiness by the NOS Box 11 Figure 6 Welcome screen of the NOS Box 11 Figure 7 GUI of the NOS Box companion CD 12 Figure 8 The NOS configurator 13 Figure 9 Add a new certificate 17 Figure 10 Extract from d
16. Figure 52 DMS BB stop service 51 Figure 53 DMS BB delete log files 51 Figure 54 DMS BB start service 51 Figure 55 DMS BB zip amp download log files 52 Figure 56 DMS BB delete activation 52 MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 8 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 1 Preface This document describes the commissioning and operation of the NOS Box The NOS Box serves as a data store for information and data provided by the brands of the Volkswagen group importers or other providers e g online training videos software updates for VAS testers updates of the vehicle software etc for the dealer The NOS Box automatically updates the data provided at specified intervals and provides information on the st
17. Firefox 3 5 0 MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 39 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Internet Explorer ignoring the certificate error To ignore the certificate error click continue to this website not recommended Figure 38 Ignoring the certificate error IE Internet Explorer viewing the certificate On the following web page you will see a Certificate Error to the right of the input field You can view the certificate by clicking on that error Figure 39 Viewing the certificate IE MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 40 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Internet Explorer comparing certificates By clicking the Details tab in the opened window the Thumbprint of the certificate is shown Fig 40 Compare this fingerprint with the hash values shown under 8 1 1 The connection is secure only if the fingerprints match these values Under certain circumstances in some web browsers only one of two fingerprints may be shown this
18. email address of the customer The maximum length is 60 characters The following characters are valid A Z a z 0 9 _ Location The input field Location is mandatory and must not be empty The maximum length is 50 characters The following characters are not allowed amp lt gt Phone The phone number of the customer is mandatory and must not be empty The maximum length is 20 characters The following characters are valid 0 9 and the SPACE character MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 26 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Street This field covers the street of the customer is mandatory and must not be empty The maximum length is 100 characters The following characters are not allowed lt gt Zip The input field for the postal code is mandatory and must not be empty The maximum length is 10 characters The following characters are allowed A Z a z 0 9 _ Errors All input fields are mandatory and must be filled except the field eMail If they are not filled by the customer the following error message is displayed Figure 14 Customer Configuration Validate
19. is not a bug Figure 40 Viewing certificate fingerprints Please consider If one of the fingerprints of the certificate does not match the values in 8 1 1 then close the web browser and contact your administrator or your local hotline immediately Under certain circumstances a security problem may exist in your network Internet Explorer accepting the certificate After a successful comparison of the fingerprints the certificate can be permanently accepted To do this select Install certificate from the General tab Finally confirm the installation of the certificate Queries that appear have to be confirmed with their default values Figure 41 Installing the certificate IE MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 41 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Mozilla Firefox ignoring certificate errors Add an exception to the browser by clicking on I Understand the Risks and then Add Exception Figure 42 Ignore the certificate error FX Mozilla Firefox viewing and comparing the certificate Clicking on View shows the certificate Compare the fingerprint with the hash values shown under 8 1 1 The connection is securely encrypted only if the fingerprints match these values Under cer
20. open You can test this by calling the URL of your provider in a browser If the page loads successfully the port is open If it does not please consult your system administrator who can open the required port When using a proxy server please verify that your proxy information is correctly defined e g proxy authentication user name password For further information please refer to chapter 0 Configuration If this procedure does not help to solve your problem please contact your local support 6 2 2 Log files To make the support of the system as simple as possible you are able to access log files through the maintenance interface using the link Diagnostics followed by Logfiles The files can be downloaded to your local PC In all cases please forward them to your local support MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 21 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Figure 11 Client Logfile Access 7 Customer User Manual for the MirrorServer 2 Provider Management Functionality This section describes how MirrorServer 2 Provider Management is used as seen from the perspective of a NOS Box user customer MirrorServer 2 Provider Management is implemented as a web application and can be access
21. you use basic authentication to download the data from the MirrorServer 2 provider importer instance you must obtain username and password from your provider importer before you can use basic authentication see 4 4 5 Using basic authentication MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 9 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 4 2 Delivery In the NOS Box package you will find the following items NOS Box MirrorServer 2 CF card Power supply two parts Quick start guide CD ROM with software and manuals Figure 1 Delivery of NOS Box If the MirrorServer 2 CF card is not included in the package please check whether you separately received the card separately see 4 1 Preparation For any questions please contact your importer service partner 4 3 Initial start up 1 Unpack the NOS Box Please insert the CF card behind the front left cover Reclose the cover Figure 2 Insert the MirrorServer 2 CF card into the NOS Box MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 10 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 Mirr
22. 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc under the headline Configuration Additionally some tests are carried out and the results are show under Tests discussed below Figure 10 Extract from diagnostic website Hint The call of the web page can take some time because real connectivity tests are performed Please wait for the results 6 2 1 1 Provider reachable This label shows the status of a connection to the host of the MirrorServer 2 provider importer that is listed under Provider URL All update packages are loaded from the system shown under Provider URL Possible values OK Connection successfully tested N A Proxy enabled This only appears when you are using a proxy server because then this test cannot be performed FAIL Connection could not be successfully tested 6 2 1 2 Repository reachable This label shows the status of the connection to the host for the MirrorServer 2 repository that is listed under Repository URL Missing files that are necessary for the production of synchronicity are loaded from the repository URL if they are not locally available or could not be recovered from the trash MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 19 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16
23. Customer Change Password Validate Length MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 28 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc If a user enters different character strings in the fields Repeat password and New password the following message is displayed Figure 18 Customer Change Password Validate Repeat Password 7 4 Health Data The area Health Data displays the customer s status of the processed files from the Distribution tab page Among other data information about the distributed package including the files it contains is provided Furthermore data related to disk capacity and temperature is provided Figure 19 Customer Health Data 7 4 1 Failed Packages If you click the option Failed Packages on the main bar files containing all incorrect packages are displayed Hier ist m E ein Fehler im Deutschen Klickt der Customer im Hauptmen auf den Punkt Health Data werden ihm die Dateien angezeigt die fehlerhafte Pakete enthalten 7 4 2 Feedback Files If no feedback files with the prefix failed exist and there are therefore no incorrect packages for the logged in customer the customer sees an empty list with the remark No failed feedbackfiles available Figure 20 Customer
24. IO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 30 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 7 4 4 Failed Packages If failed packages exist in the feedback file they are listed with name date time size and status Figure 24 Customer Health Data Failed packages If there are no failed packages in the feedback file an empty list is shown with the remark No failed packages available Figure 25 Customer Health Data No failed packages 7 4 5 All Packages A click on the button All packages shows all packages whether failed or not The packages are shown with name date time size and status OK failed listed The text link show files can be selected for each listed package Figure 26 Customer Health Data All packages MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 31 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc An empty list with the remark No packages available is displayed if there are no packages in the feedback file Figure 27 Customer Health Data No p
25. K SIO V Version 1 2 0 4 Status released Date 2009 10 26 Document MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc MirrorServer 2 MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 2 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Copyright information for the usage of Basic Technical Architecture Concept BTAC The content of this manual relates to Volkswagen AG The transfer of any document or parts to a third person without written permission of Volkswagen AG is prohibited MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 3 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc History Date Editor Changes 05 08 2009 Rainer Fessel Initial version 26 08 2009 Rainer Fessel Revision of figures Update to version 1 2 0 1 16 10 2009 Holger Mester Revision Update to version 1 2 0 2 25 10 2009 Sven Ehreke Revision Update to version 1 2 0 3 10 11 2009 Holger Mester Revision Update to version 1 2 0 4 27 01 2010 Adrian Letzner English translation in
26. Required Field 7 3 Change Password With a single click on the Change Password option on the menu bar the customer accesses the following user interaction Figure 15 Customer Change Password Description of the input fields Old password Entry of the old password New password Entry of the new password MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 27 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Repeat password Repetition of the new password Description of the push buttons Save A single mouse click on the button Save saves the data Cancel A single mouse click on the button Cancel cancels the process Change Password The user is rerouted to the mask Configuration Validation of the input fields The password needs to have at least 6 characters The maximum length is 30 characters The password may contain all special characters except spaces and umlauts Errors If case the customer enters an incorrect password in the input field Old password the following message is displayed Figure 16 Customer Change Password Validation If the customer enters a character string with fewer than 6 characters in the input field New password the following message is displayed Figure 17
27. S Box To switch off the NOS Box please press the power switch on the top right corner of the front cover Then press the F5 key to shut down the box Wait until the display switches off If you want to restart the NOS Box press the F1 key Caution Do not unplug the power cord as this could result in data loss on the NOS Box MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 16 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 5 Troubleshooting and Support 5 1 No web access to http mirrorserver possible If you enter http mirrorserver in a browser you get a list of folders located on the NOS Box If this does not occur please enter the IP address displayed on the NOS Box in place of the word mirrorserver If you see the folder list the DNS alias is not correctly defined for mirrorserver within your network Please contact your network administrator If you still have problems reaching the NOS Box please check whether the NOS Box is properly connected see 0 and restart it if necessary 5 2 The NOS Box is properly connected but cannot load any data from the provider importer If the NOS Box is properly connected but does not receive any data this could be due to the following reasons 1 You are using basic a
28. ackages 7 4 6 Files By clicking on the text link show files see packages of a selected package you can display all files within that package with the name size directory path status and hash sum Figure 28 Customer Health Data File Information MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 32 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 7 4 7 Harddrive A single click on the Health Data menu item followed by the submenu Harddrive displays the hard drive screen Figure 29 Customer Menu Harddrive Below the menu the user gets information about the status of the disk The data is also presented graphically Figure 30 Customer Health Data Hard drive Information Description of the displayed fields Information Displays the information described below Free space in GB This shows the amount of free disk space in gigabytes Used space in GB This displays the used disk space in gigabytes Total space in GB Displays the total disk space in gigabytes MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 33 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009
29. ail Entry of a valid customer s email address Location Entry of the city Phone Customer s telephone number Street Customer s street name Zip Entry of the postal code Description of fields Application Data All applications that are available for the customer are listed below the table column Application Data Two sections are seen One section shows all applications that are booked or can be booked The other section shows system applications that cannot be changed by the customer Beneath the table column Applicationname you will find the IDs of applications that can be booked and in the column on the right hand side the corresponding dropdown boxes Each dropdown box contains the permitted values available and booked The column System Application shows all applications that possess the status required Remark If the value available is selected for an application the corresponding application will not be booked On the other hand if the value booked is chosen the application will be booked once the button Save is clicked Type Selection of the target platform DESERT Linux is to be selected for the NOS Box MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 25 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Prov
30. atus of the updates 2 Audience The manual is aimed primarily at those responsible for the operation of the NOS Box on the dealer side Administrators are required for some tasks 3 Introduction This guide describes all the activities for the commissioning of a NOS Box that are required in connection with a MirrorServer 2 System In addition it contains a description of how to use the MirrorServer 2 Provider Maintenance for Customers and provides information to troubleshoot problems 4 Setup of the NOS Box 4 1 Preparation To operate the NOS Box the following conditions must be met You must have an Ethernet cable for connecting the NOS Box to your network You must have the MirrorServer 2 CF card to configure your NOS Box In general the CF card is part of the NOS Box package but may be shipped separately A PC connected to your network with a CD ROM drive for activating the documentation and programs on the included CD Additionally you need a browser that you can connect to the NOS Box To resolve the URL http mirrorserver in your network there must be an entry within your DNS server resolving the IP address of the NOS Box That means the NOS Box must match the alias mirrorserver with a physical IP address that is shown in the display The DNS name is used by different programs like DMS backbone that want to get data out of the NOS Box To configure the DNS server please contact your system administrator If
31. cument Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc You will see values for temperature and fan speed Figure 36 Customer Health Data Temperature Description of the displayed fields Customer Name Displays the customer s name Internal Name Displays the system s internal name for the customer Customer Number Displays the road number of the customer Information Displays the attribute to be shown Value in C Actual value in C Value in RPM Shows the value of RPM revolutions per minute MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 38 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 8 User documentation configuration interface of the NOS Box This section describes the functions of the configuration interface The interface is implemented as a web application and can be accessed through a web browser The URL of the web application is https mirrorserver 10000 If the access is not possible please check the instructions for troubleshooting see 5 1 No web access to http mirrorserver possible The confi
32. defines the worst case 255 the best value It always starts with the scale maximum and approaches zero as errors occur MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 35 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Description of attributes Note This section lists only the most common disk parameters There are many other parameters including vendor specific values Raw_Read_Error_Rate Rate of uncorrectable errors when reading from the disk leading to further reading Results Indicates problems with the disk surface Spin_Up_Time Average of the start time in milli seconds Start_Stop_Count Number of start stop operations of a drive including standby Reallocated_Sector_Ct Number of used spare sectors Seek_Error_Rate Errors in disk head positioning Indicates non recoverable errors while reading from the disk leading to further reading Results Indicates disk head positioning problem of the read write unit Seek_Time_Performance Indicates the average performance of operations during the positioning of the drive head Power_On_Hours Distance in hours or seconds including standby Reason may be faulty cables dirty contacts over clocking or faulty hard disk drivers The tra
33. e the configuration MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 48 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 8 1 5 DHCP Server A click on DHCP Server opens the DHCP server configuration Fig 49 Here you can add a DHCP server to your network Please consider A changed DHCP server configuration can result in serious problems in an existing network if you already have a DHCP server This should be checked and agreed with your local administrators before it is changed Please consider Before setting up the NOS Box as a DHCP server a fixed IP address has to be assigned to the NOS Box Consult the NOS configurator section in 4 4 2 of this manual For a further description of the configuration options please visit the following websites http www webmin com Webmin homepage http doxfer com Webmin Webmin Wiki http doxfer com Webmin DHCPServer DHCP server documentation Figure 49 DHCP Server configuration MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 49 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS
34. ed under Feedback URL Possible values OK Connection successfully tested FAIL Connection could not be successfully tested Note Reachablility tests cannot be performed when using a proxy server This is indicated by N A proxy enabled and need not cause concern as long as all WebDAV tests can be performed successfully The distribution status and the health information of the system can be viewed via the central web interface of the provider importer see chapter Fehler Verweisquelle konnte nicht gefunden werden Fehler Verweisquelle konnte nicht gefunden werden MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 20 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 6 2 1 7 Provider Repository Feedback reachable FAIL If you use a proxy make sure that the client computer is physically connected to the network and can connect to your ISP Make sure that no firewall blocks the access to the URL of your provider Check that the display on the NOS Box shows an IP address If this is not the case please check the configuration with the NOS configurator and or restart the NOS Box 6 2 1 8 Provider Repository Feedback WebDAV Access FAIL Check that no firewall blocks the access and the required port is
35. ed via a web browser The URL to access the web application is http Name IP of you provider server ms2w3gui in other cases you will get the URL from your importer provider Remark Only active users can look at and change their individual data via MirrorServer 2 Provider Management Customers that are not yet active are not able to use the management functionality 7 1 User Interface GUI of MirrorServer 2 Provider Management Basic default settings e g the booking of applications or changing of individual data are managed via the MirrorServer 2 Provider Management functionality Access is via a web browser and the web address of the provider importer The web address is given to you when the NOS Box is delivered by your provider or importer If this is not the case please ask them to give you the address After you have opened the provider s website you will see a login mask Authentication is via user name and password MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 22 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Figure 12 Authentication for customer and provider MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 23 of 53 Document Version 1 2 0
36. fault setting Don t change changing the password Set to synchronizing the password with the Unix settings Unix authentication or not setting a password No password accepted Please consider You are free to change the passwords For support reasons you are advised to leave the passwords as the secure default values or store the passwords in a safe place If the changed master password is lost it is not possible to restore it In this case the CF card must be exchanged Temporarily locked Lock a user you are advised not to activate this setting Force change at next login Force a user to change his password at next login Real name Real name or description of the user MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 47 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Security and limits options Inactivity logout time Set the time period of inactivity after which the user is automatically logged out Default setting 10 minutes Minimum password length Force the use of more secure passwords Default setting 7 characters Available modules Shows which modules are visible for the chosen user 8 1 3 User rules default settings It is not possible to change these settings Click the Save button to chang
37. general MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 4 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Table of content MirrorServer 2 1 Preface 8 2 Audience 8 3 Introduction 8 4 Setup of the NOS Box 8 4 1 Preparation 8 4 2 Delivery 9 4 3 Initial start up 9 4 4 Configuration
38. guration interface offers the option to control the DMS BB services and to change the configuration of the DHCP and DNS services This should only be necessary in a support case or if local circumstances require it Please consider A changed DHCP DNS server configuration can result in serious problems in an existing network if you already have a DHCP DNS server This should be checked and agreed with your local administrators before it is changed 8 1 Configuration interface GUI To access the configuration interface connect to URL https mirrorserver 10000 with a web browser IE v6 0 v3 5 FX and above If you try to use unencrypted access via http you will get an error informing you that you have to use the encrypted web address via https Figure 37 Error message for unencrypted access without SSL 8 1 1 Comparing and accepting the certificate If you access the encrypted web address a problem with the security certificate of the NOS Box may be reported The certificate of the NOS Box is not certified by a certificate authority you have to ignore these errors The certificate can be accepted in order to prevent the error message during future access Fingerprint MD5 3D A2 7F 32 96 48 7C D1 C8 DC 69 1F 49 D1 AB BF Fingerprint SHA1 B4 A1 32 0B 03 16 80 1A 25 78 C8 62 54 54 D5 7A EA 3B 5F C4 The following steps on how to ignore and verify the authenticity of the certificate are shown using the example of Internet Explorer 8 and Mozilla
39. iagnostic website 18 Figure 11 Client Logfile Access 21 Figure 12 Authentication for customer and provider 22 Figure 13 Customer configuration 23 Figure 14 Customer Configuration Validate Required Field 26 Figure 15 Customer Change Password 26 Figure 16 Customer Change Password Validation 27 Figure 17 Customer Change Password Validate Length 27 Figure 18 Customer Change Password Validate Repeat Password 28 Figure 19 Customer Health Data 28 Figure 20 Customer Health Data No failed feedback files available 28 Figure 21 Customer Health Data Failed feedback files
40. ibuted together with a password To import the certificate click the menu item Maintenance on the NOS Box GUI The menu item Add Certificates is enabled by default see Figure 9 Add a new certificate Please click on the button Browse and in the file dialog select the new pkcs12 file that you received Then enter the supplied password To complete the task click the button Submit Query Figure 9 Add a new certificate If the addition of the new certificate fails contact your support and request a new certificate and or the used password if necessary Before the new certificate is updated the last one is automatically saved by the system If the update fails you can restore the last certificate by selecting the menu item Restore Certificates then clicking the button Submit Query to complete the task 6 2 Diagnostic website You can start the diagnostic program by typing the following URL in a web browser http mirrorserver maintenance diagnosis py The web browser displays the MS 2 Diagnostics page 6 2 1 Tests In the web browser the MS 2 diagnosis page appears see Figure 10 Extract from diagnostic website When you call this page the relevant configuration parameters of the system are shown MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 18 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12
41. idersolution Client NOS Box_1 2 0 4_inst eng doc Description of the push buttons Save A single click on the push button Save saves all changed data The user interface Configuration is refreshed and the customer sees the new data Cancel A single click on the push button Cancel revokes all data entries that have not yet been saved You still see the mask Configuration Validation of input fields The following section describes which characters are allowed by the validation function Only fields that can be edited are listed Username The user name of the customer must not be blank and needs to have a minimum length of six characters and a maximum length of 30 characters The following characters are valid A Z a z 0 9 _ Contact This field contains the name of the customer It is a mandatory field and has to be filled Digits from 0 to 9 are not allowed Furthermore the following characters are not allowed lt gt Country The field Country is a mandatory input field and has to be filled The maximum length is 50 characters The following characters are not allowed amp lt gt Description Entry of the name of the customer This field is mandatory and must not be empty The maximum length is 80 characters The following characters are not allowed lt gt eMail Entry of a valid
42. le For further information please consult the DMS Backbone server manual Please consider The DMS BB services should be managed in the case of support only with the instruction of your support or hotline Figure 51 DMS BB support site MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 51 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Field description Stop DMS BB A click on this button stops the DMS BB services Fig 52 Access to the DMS Backbone server website see 8 1 7 DMS BB support is not possible after you have stopped the service An error occurs when you try Figure 52 DMS BB stop service Delete DMS BB log files A click on this button irreversibly deletes all log files of the DMS BB services Figure 53 DMS BB delete log files Start DMS BB A click on this button starts the DMS BB services Access to the DMS Backbone server website see 8 1 7 DMS BB support is now possible For further information please consult the DMS Backbone Server manual Figure 54 DMS BB start service MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 52 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16
43. n If you need to synchronize the data with your provider through basic authentication the delivered NOS Box cannot connect to MirrorServer 2 provider server successfully You have to add your user name and password to the configuration on the NOS Box To obtain the specific user name and password please contact your importer To change the values please click in the text box of the provider URL see Figure 8 The NOS configurator and change the URL from http mirrorserver importeur com to http username password mirrorserver importeur com 4 4 6 Saving the settings To save a modified configuration press the button Save configuration First the system searches for the NOS Box within the network and then rewrites it with the changed parameters Note If the NOS Box could not be found during the saving process please see the instructions in the NOS Box configuration section chapter 4 4 1 Search for the NOS Box within your network The settings can be checked using the NOS Box interface which starts immediately after the nos config exe has been run see Figure 8 The NOS configurator MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 15 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 4 5 Shutting down the NO
44. nsfer is repeated in stages and more slowly If this fails the operating system will crash Spin_Retry_Count Number of faulty starts of the hard drive Calibration_Retry_Count Number of attempts to calibrate the disk Power_Cycle_Count Number of complete start stop operations of the disk Temperature_Celsius The drive temperature in C MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 36 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Hardware_ECC_Recovered Number of corrected bit errors during read operations Reallocated_Event_Count Number of remapping operations Current_Pending_Sector Current number of unstable sectors UDMA_CRC_Error_Count Number of CRC errors encountered Soft_Read_Error_Rate Frequency of the off track errors Error Cases If there is no SMART data available you will get an error message Figure 34 Customer Health Data No Smart Data available 7 4 9 Temperature To get detailed information about the temperature please select Heath Data followed by Temperature in the right hand menu Figure 35 Customer Menu Temperature MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 37 of 53 Do
45. om the DHCP server is downloaded automatically when the NOS Box is started MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 14 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc If you want to configure the IP address settings manually select Manual Setup To obtain the necessary data contact your local administrator 4 4 3 Proxy settings For the successful synchronization of data you need to connect to your data provider provider or importer depending on you configuration If this link is provided in your company through a proxy server please select Use proxy server Otherwise please select Do not use proxy server If you have selected the option Use proxy server please enter the required information If your proxy uses basic authentication you must also enter the user name and password To obtain this information please contact your local administrator Please note that you must enter none for user name and password even if your proxy server does not support basic authentication 4 4 4 Provider preferences If your provider changes or has a new URL you can also change the data in the Provider URL field The client identity is assigned at the factory and cannot be changed 4 4 5 Using basic authenticatio
46. on 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 8 1 4 NOS Box User Management A click on NOS Box Users opens User Management Depending on the logged in user the ability to change passwords add descriptions of the user create custom logout times etc is offered User rules default values User DHCP DNS DMS BB Change Password for dealer read only read only no access dms bb no access no access read write dms bb support read write read write read write dms bb support Master no access no access no access dms bb support master dealer Figure 47 NOS Box Users Field description Delete Selected It is not possible to delete users This function is not implemented due to security reasons MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 46 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc A click on a user takes you to another mask where you can change several user settings Figure 48 Edit NOS Box User Field description NOS Box user access rights Username Chosen account Password Various possibilities leaving the password in its de
47. orServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Remark Please do not remove the card during operation If you want to change the card please always shut down the NOS Box see 4 5 Shutting down the NOS Box 2 Please supply the NOS Box with power and connect it to the network All connectors are located on the back of the box Figure 3 Connect the NOS Box to power and network Remark The display will be aluminized when the box is plugged in At this time the boot process has not yet started 3 Please switch on the NOS Box at the power button The button is located on the front right corner of the box The boot process starts when the power button is red This may take a few minutes Meanwhile the display may turn dark When the IP address Example 10 77 24 57 is displayed the process has finished Figure 4 Boot the NOS Box MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 11 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 4 When the IP address is displayed the NOS Box is ready for operation Figure 5 Signaling of readiness by the NOS Box 5 The start up and installation of the NOS Box have been successfully completed if this check is positive Enter the address into the browser on yo
48. t Click on the entry NOS Configurator to start the configuration tool for the NOS Box Note Depending on your browser you need to confirm some security information Alternatively you can start the NOS configurator directly from the directory where it is located on the CD drive Programs gt Your Language gt NOS configurator gt nos configurator exe Figure 7 GUI of the NOS Box companion CD MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 13 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 4 4 1 Search for the NOS Box within your network The first step when using the NOS configurator exe is to establish a connection to your local NOS Box To do this click the button Discover NOS Box on the bottom left of the dialog box Figure 8 The NOS configurator The current configuration of the NOS Box is now read and displayed Note If the search was not successful try to access the NOS Box from another computer on the network If this does not succeed please connect the NOS Box with a computer directly via a hub in your network and then try again 4 4 2 Enter the addresses In the first section you configure the IP address settings of your network for the NOS Box If you select Use DHCP all the required data fr
49. tain circumstances in some web browsers only one of two fingerprints may be shown this is not a bug Please consider If one of the fingerprints of the certificate does not match the values in 8 1 1 then close the web browser and contact your administrator or your local hotline immediately Under certain circumstances a security problem may exist in your network After a successful comparison of the fingerprints a security exception rule can be created click on Confirm Security Exception The certificate is now accepted the certificate error no longer occurs and the encrypted connection to the NOS Box is considered to be trustworthy MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 42 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc Figure 43 View certificate fingerprints FX After the successful acceptance of the certificate or addition of a permanent security exception you are automatically forwarded to the login screen MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 43 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS
50. ur desktop PC http mirrorserver maintenance welcome html see 4 1 Preparation Figure 6 Welcome screen of the NOS Box The system is trying to connect to the preconfigured server instance at the importer provider level The test takes some time so please wait After all basic tests have been completed the screen contains the diagnostic results For more information please refer to 6 2 Diagnostic website 4 4 Configuration The individual configuration of specific parameters from your NOS Box is predefined on the MirrorServer 2 CF card The necessary information was defined during the ordering process by your MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 12 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc importer However you always have the option of adapting the configuration of the NOS Box to your specific needs by using the program nos configurator exe on the CD delivered with the NOS Box Insert the CD into a CD drive The contents of the CD should be automatically displayed If you have any trouble please click in your Windows Explorer on the CD drive and double click the index html file located there Switch to your language and in the second menu column select the programs item You will see a lis
51. uthentication to register your box at the MirrorServer 2 provider importer instance It could be that the user name and password are not entered correctly in the configuration If you do not know your user name and password please call your importer provider s hotline and ask for the parameters of basic authentication With this information please follow the instructions in chapter 4 4 5 Using basic authentication 2 The certificate to authenticate your NOS Box to the MirrorServer 2 provider importer may have expired or be invalid Please contact your hotline 5 3 General failure In the event of a disruption of the MirrorServer 2 client functionality please start the diagnostic website Details can be found in chapter 6 2 Diagnostic website MirrorServer 2 K SIO V MirrorServer 2 Copyright Volkswagen AG Template Version 1 0 0 2 Page 17 of 53 Document Version 1 2 0 4 Created Reviewed Released R Fessel 05 08 2009 W Weindok 2009 12 16 D van der Vorst 2010 01 18 MirrorServer2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 6 The NOS Box Interface 6 1 Certificates Under the menu item Maintenance you can download new certificates to the NOS Box This could be necessary if the current certificate has expired or if it was included in the blacklist In these cases a connection to your provider importer is no longer possible A new certificate can be requested via your local support It will be distr
52. ver2 Providersolution Client NOS Box_1 2 0 4_inst eng doc 9 Glossary The glossary is located in the document MirrorServer2 Glossary
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