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1. Calling an Extension That Is Refusing Calls DND Override Reserving a Busy Line Automatic Callback Busy Camp on If a dialled extension or a desired outside CO line is busy you can set the Automatic Callback Busy feature Then when the extension or outside CO line becomes idle your telephone will ring automatically When you answer the callback ring e adialled extension becomes idle e adesired outside CO line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ring e for an outside CO line call the line is seized e for an intercom call the called extension starts ringing automatically To set for both an outside CO line call and an intercom call PT SLT While hearing a busy tone Ce fF CE C Tone y Enter 6 On hook To answer a callback ring set for a busy extension PT SLT While hearing a callback ring A son 4 Off hook Talk User Manual 29 1 2 Making Calls To answer a callback ring set for a busy outside CO line PT SLT While hearing a callback ring SS Na aa phone no gt Off hook Dial outside phone Talk number 8 e f you do not answer the callback ring within 10 seconds 4 rings this feature will be 5 cancelled To cancel the callback ring Automatic Callback Busy Cancel PT SLT N Off hook Sending a Call Waiting Tone t
2. ccccsecceseeeeeeees 37 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 38 1 3 Receiving CAINS sionen AAEE 41 1 3 1 Answering GOING crccanccecnercestausenccsvsnatecncesvatinlunencvansst Grcusustatlensnivencicvaneunsiiakesncueendicusacaientcs 41 1 3 2 Answering Hands free Hands free Answerback ccccceecceececeeeeaeeceeeeseeesaueeseeeeaess 42 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup ccccsecesseeeseeeeeeees 43 1 4 ETE INI a GOV CVS QU OWN yscs stone sree se cirecn swe ce avasscseeeesasensdnwecsneccendecssawocssunensewectssewssumsecstsessunecs 45 1 4 1 Transferring a Call Call Transfer cc cccccccccccceececeececeeeeseeeeeseeeeeseeessueeeseeeseaeeesaeeesanes 45 Mice FHAN ae io rteneetc seprees ons atersessetea E E E A 47 1 4 3 Talking to 2 Parties Alternately Call Splitting 2 0 ccc ceccccceeceeee cesses eeeseeesaeeeeseeeeaees 51 1 4 4 Answering Call VV AINING avevencoivninusenctiwainccestcivaincansctualeuierncvaineeuiis coxtvocdanneowaixbuniicd enimedaneteea 52 1 4 5 Talking to Multiple Parties CONFErENCE ccc cecccceeeeeeeeceeeeseeeeseeeceeeseeeeseeeeseeesaeesees 55 1 4 6 Muting a Microphone Microphone Mute cccccccsececeeeeseeeceeeeceeeeceeeeeeeeseeeeseeeeaeesees 60 1 4 7 Using the Headset Headset Operation ccccccccccseccceeeceeeeseeeeceeeeaeeesseeeseeeseueeseeeesees 61 1 4 8 Talking to Anoth
3. You can set the voice mail extension number as the Call Forwarding FWD destination to EE User Manual 1 5 Before Leaving Your Desk To set cancel PT SLT FWD DND Y Co Cancel T N 2 Dam o amen gt gt C7 101 2 Busy No Answer Off hook Press FWD DND Enter required number Dial destination extension or enter 71 number For Cancel go on hook directly after entering O Max 32 digits outside CO outside C To Outside CO Line P gt line access no gt phone no Enter 3 to select Dial outside CO line access number To Outside CO Line and then outside phone number Ca l e C Tone y Enter To set cancel from another extension PT SLT FWD DND D CE Follow Me 7 N Follow Me Cancel F Cz Off hook Press FWD DND Enter 5 or 8 or enter 71 our p gt gt S amp S Dial your Enter extension number On hook An SLT user can enter 0 instead of User Manual 65 1 5 Before Leaving Your Desk 66 The FWD DND button light shows the current status as follows Off Neither feature is set Red on Do Not Disturb DND mode Flashing red slowly FWD mode If a proprietary telephone PT user sets the FWD Busy No Answer feature the FWD DND button light will keep flashing while on hook To stop the button from flashing go off hook and enter 716 A call can only be automatically forwarded one time In the example below extension A s c
4. ersonal speed NN gt gt i dialling no Off hook Enter or 1 Dial personal speed dialling number 0 9 To confirm Display PT ersonal speed SD gt Ge personal speed CE Off hook Enter 3 Dial personal speed Enter dialling number 0 9 e Enter or 1X when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 through F10 of the Programmable Feature PF buttons assigned as One touch Dialling numbers Assigning a One touch Dialling number to PF button F1 will override Personal Speed Dialling number 0 and vice versa e Rotary single line telephone SLT users cannot use this feature e Upto 24 digits including can be stored However depending on your mode of account code entry X may not be regarded as a pause 24 User Manual 1 2 Making Calls Using Numbers Stored in the PBX System Speed Dialling You can make calls using preprogrammed speed dialling numbers max 100 codes stored in the PBX Ask your manager or dealer about the stored speed dialling numbers PT SLT AUTO DIAL gt 10 gt system speed N dialling no D Off hook Press AUTO DIAL Dial system speed dialling or enter number 00 99 e A telephone number longer than 32 digits can be stored by dividing it among 2 or more System Speed Dialling buttons lt Example gt If t
5. o e Enter 31 when Plan 2 or Plan 3 is selected as the numbering plan through system 5 programming e f no one answers a doorphone call within a specified time period ringing stops and the call is cancelled Opening a Door Door Open You can unlock a door from your extension if enabled through system programming From an enabled extension PT SLT DS gt OD gt m 2 SR C Tone Off hook Enter 55 Dial door opener On hook number 1 or 2 From an extension that is on a call with a doorphone PT SLT 5 o gt a Enter 5 or press Recall hookswitch On hook and then enter 5 o e Enter 55 when Plan 2 or Plan 3 is selected as the numbering plan through system 5 programming e The door will stay open for a specified time period e To keep the door open longer enter 5 again using a Panasonic proprietary telephone PT 86 User Manual 1 8 Using User supplied Equipment 1 8 2 Ifa Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features such as Call Waiting offered by another PBX or a telephone company This feature is only available during outside CO line calls lt Example gt To hold the current call and then talk to the new party During a conversation with an outside party During a conversation with an outside party FLASH RECALL P P i
6. Overwrite C Tone Off hook Enter 737 Enter 2 to disregard Enter On hook or 3 to overwrite ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Caller ID Selection Common button 106 User Manual 2 1 Control Features 2 1 6 Changing System Settings Using Programming Mode The operator or manager can set the following system features while in programming mode XP No SLT To continue PROGRAM prog ram m i ng AUTO DIAL O gt gt gt O Input Press PROGRAM Follow procedure Press STORE Press PROGRAM z Adjusting the current date and time O0 date and time Date amp Time Set 1 Cancelling Extension Lock Incoming Call Log Display Lock in the Personal Area and Message Waiting for Another Extension Lock at all extensions Extension Lock CANCEL ALL Clearing the Live Call Screening LCS Password CH 2 extension no LCS Password Control Setting a password to each noai extension manager password 4 Extension Password Set STORE Manager only 2 To continue SP PHONE SP PHONE AUTO DIAL extension password D STORE REDIAL User Manual 107 2 1 Control Features Recording or Playing Outgoing 6 L9 JLX Messages used by DISA UCD and 3 level AA X 0 To erase OGMs for Direct Inward System Access DISA Uniform Call Distribution UCD Outgoing Message OGM for DISA UCD gt AUTO DIAL 7 DISA UCD OG
7. Panasonic iti Advanced Hybrid System User Manual Model No KX T E B308 a Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use 2 Feature Highlights 1 1 1 Before Operating a Telephone Easy Operation A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily The Message Ringer lamp if equipped informs you of any calls or messages waiting Navigator Ke j J Message Ringer Lamp 1 1 1 Before Operating a Telephone Advanced Hybrid System This PBX supports the connection of Panasonic proprietary telephones PTs Direct Station Selection DSS Consoles and single line devices such as single line telephones SLTs fax machines wireless telephones and data terminals Se _ gt gt gt gt gt User Manual 1 8 3 If a Voice Processing System is Connected Voice Mail Integration You can set your calls to be forwarded to a separate Voice Processing System VPS to let callers leave messages in your mailbox when you cannot answer the phone mrar ERE a T AAA 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 3 le
8. desired service desired service O gt code gt 6 gt code Press FLASH RECALL Enter desired Press Recall Enter 6 Enter desired service code hookswitch service code e e Consult your dealer for the appropriate service codes User Manual 87 1 8 Using User supplied Equipment 1 8 3 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System VPS from a telephone Forwarding Your Calls to a Voice Processing System Voice Mail Integration If your PBX has a Panasonic VPS connected using APT Integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation 2 way Record Forwarding Your Calls to a Voice Processing System Voice Mail Integration If you cannot answer calls you can set them to be forwarded to your mailbox in a Panasonic VPS that supports either Inband DTMF Integration e g KX TVP series VPS or APT Integration e g KX T VP50 series VPS If your telephone has a MESSAGE button or Message Ringer Lamp the corresponding button or lamp turns on and lets you know you have messages A single line telephone SLT user will hear dial tone 3 when going off hook if there are any messages in his or her mailbox To set cancel PT SLT FWD DND Y Co Cancel 7 voice mal Q CD Micas gt b TAEB C2 Busy No Answer Off hook Press FWD DND Enter required number Dial
9. o e f the desired number is more than 32 digits divide the number and store it into more than one speed dialling number e X FLASH RECALL PAUSE SECRET INTERCOM and CONF can also be stored e f you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 83 If you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt oe SECRET Se 9 0 xx 1234 if 123 4567 Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 124 User Manual 3 3 Customising Your PBX System Programming System Speed Dialling Name 011 You can store the name associated with each speed dialling number These names are displayed when making calls using the System Speed Dialling feature To enter characters refer to Entering Characters ED COCOCD gt D gt mee gt gt STORE gt C Enter 011 Press NEXT Dial system Enter name Press STORE Press END speed dialling max 16 number 00 99 characters To continue NEXT _ o gt _PREV_ Press NEXT Press PREV SELECT Press SELECT DISA Security Code 512
10. 93 Recording or Playing Outgoing Messages used by DISA UCD and 3 level AA 108 REDIAL 13 Redialling 27 Redialling the Last Outside Number You Dialled Last Number Redial 27 Refusing Incoming Calls Do Not Disturb DND 76 Remote Extension Lock 100 Remote Station Lock Control gt Remote Extension Lock Remote Timed Reminder Wake up Call 103 137 Reorder Tones 143 Requirements 119 Reserving a Busy Line Automatic Callback Busy Camp on 29 Restrictions 11 Ring Tone Patterns 140 Ring Tone Patterns Sent from the Telephone Company New Zealand only 140 Ringback Tones Room Monitor S Safety Instructions 4 Save 14 116 saved Number Redial 28 Saving an Outside Phone Number for Redialling Saved Number Redial 28 Screening Calls Live Call Screening LCS 90 Self extension Number Confirmation 115 Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling 120 100 143 83 136 BSS 30 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 103 Setting Features 113 Setting the Alarm Timed Reminder 74 Setting the Telephone According to Your Needs 74 Short Message Service SMS 3 Showing a Message on the Caller s Telephone Display Absent Message 67 Single CO S CO 14 116 SMS gt Short Message Service SMS 3 SP PHONE 13 150 User Manual Station Feature Clear gt Extension Feature Clear 82 136 Station Programme Clear gt Extension Featu
11. Call Pickup Deny Call Waiting Data Line Security Do Not Disturb DND Executive Busy Override Deny Hot Line Log in Log out Message Waiting Paging Deny Room Monitor Timed Reminder Voice Mail Integration PT SLT X gt User Manual Cz jL9 Off hook Enter 79 The stored telephone numbers will be cleared All messages left by other extensions will be cleared Cleared 3 E C Tone y Enter On hook An SLT user can enter 0 instead of 1 7 Setting the Telephone According to Your Needs 1 7 9 Monitoring a Room Room Monitor You can monitor a room through another proprietary telephone PT or monitor a door through a doorphone The PT you want to monitor should be set in advance to allow monitoring To set At the monitored telephone S gt OSH gt O gt wm fo C Tone MUTE Off hook Enter 735 Enter 1 Enter On hook Press AUTO ANS MUTE To monitor SP PHONE AUTO ANS gt gt MUTE Press Press Dial monitored SP PHONE AUTO ANS MUTE extension number Room monitoring starts To monitor through a doorphone SP PHONE AUTO ANS gt GO gt Press Press Enter 31 Dial monitored SP PHONE AUTO ANS MUTE doorphone number 1 or 2 MUTE Monitoring starts User Manual 83 1 7 Setting the Telephone According to Your Needs To talk with a person in the monitored room AUTO ANS MUTE X Press AUTO ANS MUTE or go off hook
12. If you use an SLT that does not have the X or keys E e it is not possible to access features that have X or in their feature numbers Co Tone Various tones are used during or after operations to provide you with information For more details regarding the types of tones and their meanings refer to 4 3 1 Identifying Tones Appendix Display In this manual you will see the phrase the display This refers to the display of a Panasonic PT When you use a Panasonic display PT displayed messages or items help you to operate the telephone 10 User Manual 1 1 Before Operating a Telephone Your Extension Number If you use a Panasonic display PT you can confirm your own extension number by pressing the X key 2 times XX while on hook or by accessing personal programming For more details refer to 3 1 2 Changing Personal Settings Using Programming Mode Using a Navigator Key Volume Key depending on the type of your PT The Navigator Key can be used to control display contrast and volume or to search for items using the display Pressing the Navigator Key in the desired direction will change the contrast volume level or items displayed as shown below On PTs with a Volume Key this key can be used to adjust the volume as shown below Navigator Key Volume Key Up Up Level increases Level increases Left Right Down Down Level decreases Level decreases Exam
13. To dial PT SLT Off hook REDIAL Press REDIAL or enter 80 or To dial automatically Automatic Redial SP PHONE MONITOR REDIAL Press SP PHONE Press REDIAL or MONITOR User Manual 27 1 2 Making Calls 28 o e Enter 80 or when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Pressing the REDIAL button after dialling a telephone number or during a conversation will disconnect the current call and redial the stored number Saving an Outside Phone Number for Redialling Saved Number Redial The saved number remains available until another number is stored To save During a conversation or while hearing a busy tone AUTO DIAL STORE Save Press AUTO DIAL Press Save STORE To dial Off hook Press Save To dial automatically Automatic Redial SP PHONE D MONITOR Press Save Press SP PHONE or MONITOR IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Save button User Manual TY No SLT 1 2 Making Calls 1 2 4 When the Dialled Party is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Camp on Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Joining an Existing Call Executive Busy Override
14. You can call users who have set the Do Not Disturb DND feature if your extension is permitted through system programming PT SLT While hearing the DND tone 2 a h Enter 2 Talk e If you hear the DND tone enter 2 and then hear a busy tone the called extension is 5 busy You can use the Automatic Callback Busy feature User Manual 35 1 2 Making Calls 1 2 5 Switching the Calling Method Alternate Calling Ring Voice Extension users can choose whether to be alerted to incoming calls by ringing or by the caller s voice The calling extension can override this choice and use the alternate method Ringing Default You can call the other party with a ring tone You will hear a ringback tone Voice calling You can talk to the other party immediately after hearing a confirmation tone You will not hear a ringback tone You will not be able to hear the other party s voice until he or she answers the call To switch the calling method PT SLT After dialling an extension number gt Gk C Tone or R B Tone Enter Talk o e ifthe called party uses a single line telephone SLT Voice calling is not available N e Rotary SLT users cannot use this feature ISF Customising Your Phone e 93 1 2 Changing Personal Settings Using Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 36 User Manual 1 2 Making Ca
15. e Ifa callis not retrieved within a specified time period you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone If an outside CO line call is not retrieved within 30 minutes of being put on hold it will be There are 2 types of Call Hold mode The difference between them is whether other people can retrieve the held call General Call Hold or not Exclusive Call Hold To hold General Call Hold PT SLT During a conversation HOLD C qj D 1 4 FFA Press HOLD or Recall hookswitch To hold Exclusive Call Hold During a conversation 5 L Press HOLD Press HOLD again On hook If an SLT connected in parallel with a PT makes another call after going on hook the call on hold is transferred to the called party On hook User Manual 47 48 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT At the holding extension Call Hold Retrieve is tp 4 FA Press flashing CO or INTERCOM Or press Recall hookswitch If the handset has been replaced just go off hook SLT only excluding an SLT in parallel with a PT To retrieve an outside CO line call put on hold General Call Hold by another extension DH gt s GS DG gt Chedineno C Tone Off hook Press CO or enter 53 and then dial held line number To retrieve an intercom call put on hold General C
16. gt gt z762 gt Enter 762 Enter On hook User Manual 103 2 1 Control Features To confirm Display PT SY gt DOE gt s gt Off hook Enter 764 Dial extension Enter number gt moomo gt Oo E amp Enter 763 Enter On hook 104 User Manual 2 1 Control Features 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL The operator or manager can erase all caller information logged in the common No SLT To erase SD gt Oco gt w C Tone Off hook Enter 70 Enter On hook e e This feature is not available while someone is viewing caller information logged in the common area User Manual 105 2 1 Control Features 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area The call log in the common area can store up to 300 call records The operator or manager can select how new calls are treated when this call log is full either the newest call is disregarded i e not logged or the oldest call whose information has been viewed is overwritten by the newest call The Caller ID Selection Common buiton lights when the call log in the common area is full No SLT To disregard the newest call overwrite the oldest call in the common area call log 2 Disregard J X gt CGU gt gt me amp
17. the extension user cannot cancel Ey the lock Only the operator or manager can cancel the lock e The Extension Lock CANCEL ALL feature can cancel all locks placed on extensions using this feature Refer to 2 1 6 Changing System Settings Using Programming Mode e This operation can be performed only if the operator or manager has set the extension password of the corresponding extension Refer to 2 1 6 Changing System Settings Using Programming Mode cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Extension Lock button User Manual 2 1 Control Features 2 1 2 Switching the Time Service Mode Time Service The PBX can be programmed to make and receive calls differently in each time service mode day night and lunch The time service mode can be set to be changed manually manual mode or automatically at preprogrammed times automatic mode through system TY No SLT programming Even if automatic mode has been selected the operator or manager can change the current time service mode manually To change the time service mode manually Day Night Lunch OR 1E X gt gt C2 E no S ee Off hook Press Day Night or Lunch or On hook enter 781 to 783 as you desire To return to automatic mode after changing the time service mode manually WD gt De Off hook Enter 78 To confirm the current time service mode Display PT While on hook E
18. Common button during a conversation the 5 caller s information is logged regardless of this setting e You can set logging of caller information in both the personal area and the common area at the same time e New information of calls that you did not answer will be displayed first e Information of answered calls is logged as old already viewed information User Manual 97 1 9 Using a Display Proprietary Telephone 98 A Caller ID Indication Personal Common button can be used to Inform you of calls logged in your personal area or the common area Store the information of an incoming call during a conversation and View caller information while on hook and call back a caller whose information is stored in your personal area or the common area A Caller ID Selection Personal Common button can be used to Display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information Display the number of logged calls while on hook and Inform you that the personal or common area call log is full If a Caller ID Indication Common button is not assigned to any PT when calls arrive at multiple PTs or via the DISA Intercept Routing feature caller information will be logged in the personal area of the PT that is connected to the lowest numbered jack on the PBX and a Caller ID Indication Personal button will light Even i
19. DND Call Forwarding Do Not Disturb or MESSAGE button To return to the previous display press the same button again e 2 To move to the next or previous extension jack number press the SP PHONE NEXT or REDIAL PREV button respectively To move to another extension jack number press the AUTO ANS MUTE button one time and dial the desired number To move to another programme number 5 press the AUTO ANS MUTE button 2 times e 3 To move to another programme number 1 press the AUTO ANS MUTE button one time 120 User Manual 3 3 Customising Your PBX System Programming 3 3 Customising Your PBX System Programming 3 3 1 Programming Information You can change the default settings of your PBX according to your requirements Customisable programming items are shown below with the programme number in parentheses e System Speed Dialling Number 001 e System Speed Dialling Name 011 e DISA Security Code 512 e DISA Security Code Digits 530 Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX 1T7730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perfor
20. DND Call Forwarding Do Not Disturb 14 116 G General Call Hold 47 Group CO G CO 14 116 H Handset Headset Selection gt Headset Operation 61 Hands free Answerback 42 Hands free Operation 18 21 41 62 Headset Operation 61 HOLD 13 Hold Alarm Tone 144 Holding 47 Holding a Call 47 Holding in a System Parking Zone Call Park 49 HotLine 25 133 How to Follow the Steps 16 Icon Descriptions 11 122 Identifying Tones 140 Ifa Doorphone Door Opener is Connected 85 Ifa Host PBX is Connected 87 If a Voice Processing System is Connected 88 Incoming CallLog 95 Incoming Call Log Display Lock 69 Incoming Call Log in the Common Area CLEAR ALL 105 138 Indication Tones 144 INTERCOM 13 Intercom Call 18 133 J Joining an Existing Call Executive Busy Override 34 L Last Number Redial 27 133 LCS Cancel 15 117 LCS Password Control 107 LCS gt Live Call Screening LCS 90 Leaving a Conference Call Unattended Conference 56 Leaving a Group Log in Log out 70 Leaving a Message Waiting Indication Calling Back a Caller Who Left an In dication Message Waiting 31 Line Preference Incoming 113 Line Preference Outgoing 113 Live Call Screening LCS 15 90 117 137 Live Call Screening LCS Mode Set 114 Locking Other Extensions Remote Extension Lock 100 Log in Log out 14 70 117 135 Lunch 15 116 Making Calls 18 Making Answering a Paging Announcement 71 Manager Password 109 119 121 Ma
21. Enter The display shows the current mode for 3 s Enter 0 gt E Enter User Manual 101 2 1 Control Features e e The Day Night and Lunch button lights show the current status as follows ns Off Not set Red on Set e Iflunch mode is set manually by entering 783 while in automatic mode the time service mode will not change automatically until you return to automatic mode by entering 780 However if day mode or night mode is set manually the mode will still change automatically as programmed e It is not possible to cancel the current time service mode while in manual mode Instead enter the feature number corresponding to the time service mode you wish to set cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Day button Night button or Lunch button 102 User Manual 2 1 Control Features 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call The operator or manager can remotely set or cancel the Timed Reminder feature for any extension XP No SLT To set X gt DO gt ensino gt CD Off hook Enter 764 Dial extension Enter number 0 Jam 1 Jone time gt gt po r Cou pai Enter hour 01 12 Enter 0 for AM Enter 1 for one time Enter On hook and minute 00 59 or 1 for PM or 2 for daily gt To cancel YD gt DO gt esine Off hook Enter 764 Dial extension number
22. Gan ransfer an oth er extension no Press 2 way Press DSS or dial Transfer another extension number To stop recording press this button again 8 e The 2 way Record button light or 2 way Transfer button light shows the current status as 5 follows Off Not recording On Recording the conversation e Note When you record your 2 way telephone conversations you should inform the other party on that the conversation is being recorded cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a 2 way Record button 2 way Transfer button or Direct Station Selection DSS button 94 User Manual 1 9 Using a Display Proprietary Telephone 1 9 Using a Display Proprietary Telephone 1 9 1 Calling with the Incoming Call Log If your PBX receives caller information from the telephone company phone number and or caller name the PBX automatically logs this information each time you do not answer an outside CO line call You can view a log of unanswered calls later to see who called and when and use this information to call back the callers There are 2 types of call log areas available in the PBX One is the personal area which logs calls for each extension separately The other is the common area which logs calls to multiple extensions and calls via Direct Inward System Access DISA Intercept Routing Up to 20 calls can be logged in each personal area and up to 300 calls in the common area Wh
23. Making Calls o e WARNING RS There is a risk that fraudulent telephone calls will be made using the Outside to Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e If you dial 4 digits or more when dialling an extension number the call will be disconnected When you dial an invalid extension number of 3 digits or less the call is redirected to the preprogrammed intercept destinations or disconnected according to system programming e CQ to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected e If the DISA Automated Attendant AA service is used you can access the desired party simply by pressing a preprogrammed single digit number DISA AA number while or after hearing a DISA OGM or after a short beep AA menus can be up to 3 levels deep e If you enter an invalid security code 3 times consecutively the call will be disconnected automatically If you enter a DISA
24. To cancel a monitor At the monitored telephone D gt aaa gt Ww gt Off hook Enter 735 Enter 0 Enter To stop a monitor temporarily while on hook At the monitored telephone AUTO ANS MUTE Press the AUTO ANS MUTE button to start room monitoring again Press AUTO ANS MUTE e e Enter 31 when Plan 2 or Plan 3 is selected as the numbering plan through system RA programming Ss e You can monitor using a PT with an AUTO ANS MUTE button or a single line telephone SLT with a MUTE button On hook e The AUTO ANS MUTE button light shows the current status as follows Off Not set Flashing red Set Ready for monitoring 84 User Manual 1 8 Using User supplied Equipment 1 8 Using User supplied Equipment 1 8 1 Ifa Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open Calling to and from a Doorphone Doorphone Call You can talk to a person at the door through the doorphone The extensions that are permitted to be called when a visitor presses the Call button on a doorphone are determined through system programming To call from the doorphone Doorphone Press Call button for 1 s To answer a call from a doorphone PT SLT N Off hook To call a doorphone PT SLT S gt ow Na Tone Off hook Enter 31 Dial doorphone number 1 or 2 User Manual 85 1 8 Using User supplied Equipment
25. Voice Mail gt D Transfer d e si re d extension no Press Voice Mail Press DSS or dial desired Transfer extension number If your VPS supports APT Integration you can also transfer received outside CO line calls to a mailbox so that calling parties can leave messages If you create a Voice Mail Transfer button on your phone you can transfer calls to a desired extension without having to enter the mailbox number Voice Mail Transfer The maximum recording time for caller messages depends on the VPS User Manual 89 1 8 Using User supplied Equipment o e Ifa proprietary telephone PT user sets the FWD Busy No Answer feature the FWD RA DND button light will keep flashing while on hook To stop the button from flashing go off 7 hook and enter 716 cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button Message button Voice Mail VM Transfer button or Direct Station Selection DSS button Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call and choose whether to answer or not There are 2 methods available Default Hands free mode Hands free mode No SLT You can monitor the message automatically live through the telephone speaker Private mode You will hear the following alert tone while the caller is leaving a message 1s Before operating e Creat
26. You can assign required Direct Inward System Access DISA security codes if Trunk Security or All Security is selected in DISA Security Mode 511 To end J coc gt GED gt gt Cecurty code gt GORE gt GED Enter 512 Press NEXT Enter code Enter security code Press STORE Press END number 1 4 4 10 digits To continue NEXT Jom _PREV Press NEXT Press PREV Press SELECT User Manual 125 3 3 Customising Your PBX System Programming e WARNING RS There is a risk that fraudulent telephone calls will be made using the Outside to fF Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e Security code numbers not security codes are logged by Station Message Detail Recording SMDR e The number of digits required for DISA security codes can be assigned in DISA Security Code Digits 530 DISA Security Code Digits 530 You can select the number of digits used for DISA security codes assigned in DISA Security Code 512 D GIGI gt ex gt GEE gt STORE gt Enter 530 Press NEXT Press SELECT Press STORE Press END 4 10 digits
27. button will re access the outside CO line and provide an external on dial tone You can dial the new phone number without going on off hook e Hands free Operation You can make an outside CO line call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Line Preference Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Single CO S CO button Group CO G CO button or Other CO O CO button User Manual 21 1 2 Making Calls Using an Account Code Account Code Entry The manager may give personal account codes to extension users and check their telephone usage for accounting purposes Alternatively an account code can be specified for each customer to log call durations for billing purposes PT SLT CL FWD DND CO X p D 2 outside CO D Tone 3 line access no Off hook Press CO or dial outside Press FWD DND CO line access number or enter A PT user can press the PAUSE button instead of the FWD DND button and an SLT user can enter 49 instead of 3 gt gt 4 phone no D Tone Enter account code Dial outside 4 digits phone number e Enter X when Plan 2 or Plan 3 is selected as the numbering plan through system pro
28. current status as os follows J Off Neither feature is set Red on DND mode Flashing red slowly FWD mode e f your extension has set this feature calling extensions will hear a DND tone If this feature is set the FWD feature does not function e Extensions can override this feature and call extensions in DND mode DND Override if they are allowed to do so through system programming e Outside CO line calls can be received at your extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and you can answer the call by pressing this button e Even if this feature is set timed reminder alarms camp on recall tone and hold recall tones ring tones or alarm tones will still ring cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button 76 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 3 Receiving Call Waiting During a conversation you can be informed of a waiting call by a tone through the built in speaker of your proprietary telephone PT or the handset of your single line telephone SLT Default Disable To change the call waiting tone using your PT refer to 3 1 2 Changing Personal Settings Using Programming Mode To answer a waiting call refer to 1 4 4 Answering Call Waiting To set cancel for outside CQ line calls PT SLT 1 Set X g
29. disconnect one party and then talk to the other During a conversation 1 mD CO D INTERCOM Press CO or INTERCOM User Manual 55 1 4 During a Conversation 56 To put the third party on hold and talk to the original party Press Recall hookswitch To leave a 3 party conference call PT SLT When you are talking with 2 extensions or one extension and one outside party z The other 2 parties can continue their conversation On hook 1 You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX 2 Enter 3 when Plan 2 or Plan 3 is selected as the numbering plan through system programming To return to the held call before the third party joins press the corresponding CO or INTERCOM button or press the Recall hookswitch By pressing the CO button corresponding to an outside CO line that is not being used by the conference a proprietary telephone PT user can exit from the conference leaving the other 2 parties connected unless they are both on outside CO lines If the other parties are both on outside CO lines they will be disconnected Leaving a Conference Call Unatt
30. e e When this setting is changed all assigned DISA security codes are cleared 126 User Manual Entering Characters 3 3 Customising Your PBX System Programming You can enter the following characters The tables below show you the characters available for each button Table 1 Alphabet mode Table 2 Numeral mode Q Cy z 5 pS eL hiekei he m md fe mde fs fe e fo e fel e N z Ss N R SGD GEIEIC CGE Ey _ lt Example gt To enter Ann 2 6 5times gt oR FWD DND Notes 6 5times e To toggle between Alphabet mode and Numeral mode press SELECT e To move the cursor right press gt e To delete all characters press CLEAR To delete a character press aa User Manual 127 3 3 Customising Your PBX System Programming 128 User Manual Section 4 Appendix This chapter provides Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 129 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting cannot make calls using the telephone e The telephone is locked m Unlock your telephone t 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock Some features do not function e System management may restrict certain features Consult your man
31. establish a 5 party conference call To continue N gt Za gt gt Ge Off hook Enter 22 Dial desired Talk phone number For an outside phone number press the CO button or seize an outside CO line before dialling the phone number othr es Optional Press CONF Talk A 5 party conference call is now established gt P gt Press CONF The current call is placed on hold in the parking zone automatically To change to a 5 party conference call during a 3 party conference call with one or 2 outside parties During a 3 party conference call with one or 2 outside parties established without entering 22 To continue HOLD desired 5 o gt mamaw gt a gt k phone number The current call is placed l on hold in the parking zone For an outside phone number press the CO automatically button or seize an outside CO line before dialling the phone number othe es Optional Press CONF Talk A 5 party conference call is now established 58 User Manual gt Press CONF The current call is placed on hold in the parking zone automatically 1 4 During a Conversation To disconnect a 5 party conference call At the original extension z v On hook 9 e Enter 22 X when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Only one 5 party conference call can be in progress at a time e You cannot change t
32. hook To hold the current call press the HOLD button 92 User Manual 1 8 Using User supplied Equipment g e The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly An alert tone is ringing Private mode only 1 Flashing green slowly Monitoring Red on LCS is on 1 The Direct Station Selection DSS button light flashes red slowly while monitoring 2 The DSS button light flashes red at moderate speed while an alert tone is ringing e The operator or manager can clear the LCS password at any extension cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Live Call Screening LCS Mode Set Select the mode either monitoring the message through the speaker automatically or receiving an alert tone while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button or LCS Cancel button Recording a Conversation 2 way Record You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation XP No SLT To record into your mailbox During a conversation 1 mD Geod To stop recording press this button again Press 2 way Record User Manual 93 1 8 Using User supplied Equipment To record into another mailbox 2 way Transfer During a conversation D DSS iD gt
33. outside CO line calls To hold multiple calls use the Call Park feature I Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call Up to 10 calls can be parked in the PBX To park a call PT SLT During a conversation HOLD 1 2 E A C Tone amp D Tone Enter 22 Dial parking On hook zone number 0 9 Press HOLD or Recall hookswitch User Manual 49 1 4 During a Conversation To retrieve Call Park Retrieve PT SLT 2 tored parki D e WD gt Ge gt Se hg Off hook Enter 52 Dial stored parking Talk zone number 0 9 e e 1 Enter 22 when Plan 2 or Plan 3 is selected as the numbering plan through system on programming For United Kingdom New Zealand enter 36 when Plan 1 is selected or enter 36 when Plan 2 or Plan 3 is selected e 2 Enter 56 when Plan 2 or Plan 3 is selected as the numbering plan through system programming For United Kingdom New Zealand enter 56 when Plan 1 is selected e If you hear a busy tone when parking a call the parking zone is unavailable Dial another parking zone number directly EE __ if you hear a reorder tone when retrieving a parked call there is no held call in that location Confirm the stored parking zone number e After you park a call you can perform other operations 50 User Manual 1 4 During a Co
34. security code a second and third time dialling is not necessary cS Customising Your System e 3 3 2 System Programming DISA Security Code 512 40 User Manual 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls PT SLT When your telephone rings either the COANTERCOM button or the Message Ringer Lamp flashes D gt bet Off hook Talk Select one of the following methods Lift the handset to receive the call on the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO or INTERCOM button directly You can receive a call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation T e Hands free Operation an cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Line Preference Incoming Select the method used to answer incoming calls Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice User Manual 41 42 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can set your proprietary telephone PT to answer incoming intercom calls without going off hook When an intercom call arrives you will hear the caller talking without the phone ringing No SLT To set cancel While on hook AUTO ANS MUTE Press AUTO A
35. services that require tone dialling such as Voice Mail PT SLT gt GOD gt Cee Dial phone number Enter Dial desired number Pulse mode Tone mode o e You cannot change from tone to pulse dialling mode User Manual 63 1 5 Before Leaving Your Desk 1 5 1 5 1 64 Before Leaving Your Desk Forwarding Your Calls Call Forwarding FWD TEDE z cc S Call FWD destination Extension Extension You can have your incoming calls forwarded to a specified destination The following methods are available All Calls All calls are forwarded to a specified extension regardless of the status of your extension Busy No Answer BSY NA All calls are forwarded to a specified extension when you do not answer within a specified time period or when your extension is busy To Outside CO Line All calls are forwarded to an outside party if your extension is permitted through system programming The call duration is limited Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set your calls to be forwarded from the destination extension receive calls into your mailbox e The destination of an extension s forwarded calls can call or transfer calls to the original extension FWD AIll Calls Incoming __ ae j call se a N ne lt Call or transfer a call Original FWD destination T e
36. time of all recordings becomes 3 minutes or more the PBX automatically stops recording Record messages using the handset not the Hands free microphone to reduce background noise 6 Before entering 9 go off hook 7 Delete Complete is shown on a display proprietary telephone PT While this message is shown you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD 8 The message is played back 9 While the message is being played back you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for DISA UCD To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook 10 While the message is being played back you can enter 3 or 4 to record or play any OGMs for 3 level AA or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for 3 level AA To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook User Manual 109 2 1 Control Features 110 User Manual Section 3 Customising Your Phone amp PBX This chapter shows you how to customise your proprietary telephone PT or PBX according to your needs User Manual 111 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phon
37. to the PBX Pattern 1 is Pattern 2 1s Pattern 3 ts Pattern 4 1s Pattern 5 1s Pattern 6 1s Pattern 7 1s Pattern 8 js Chime patterns 1 to 4 are played only one time during the doorphone ringing time User Manual 141 4 3 Identifying Tones When Going Off hook Dial Tones Tone 1 Normal Tone 2 Any of the following features is lt gt set sowed ll e Absent Message e Background Music BGM proprietary Czech Republic only telephone PT only ds e Call Forwarding i i un eed ITT e Call Pickup Deny 7 l e Data Line Security e Do Not Disturb DND e Extension Lock e Hot Line single line telephone SLT only e Message Waiting PT only e Remote Extension Lock e Timed Reminder aeae TMM e When answering a call from Timed Reminder 142 User Manual 4 3 Identifying Tones When Making Calls FA New Zealand only TALAL Czech Republic only 3 3 3 3 Oe ee 0 eee Reorder Tones The outside CO line you tried esaesa P71 OLAALALE A0A2 0 denied Czech Republic only AR NNINNANARANNINNINL Malaysia only 1s Ringback Tones 1s Single 3 s interval Double 3 s interval Single 5 s interval s User Manual 143 4 3 Identifying Tones Double 5 s interval ts DND Tone dts fe i gt l i reusing incoming cats MA IND
38. voice mail or enter 71 extension number For Cancel go on hook directly after entering O Ff aR Enter On hook An SLT user can enter 0 instead of 88 User Manual 1 8 Using User supplied Equipment automatically sends a special signal to the Voice Mail port before connecting the caller To on enable this feature it may be necessary to set the signal format required by your VPS before setting the Call Forwarding FWD destination to Voice Mail as follows Setting A only sends the extension number to the Voice Mail port To set or cancel enter 91 or 90 respectively after pressing the FWD DND button or entering 71 Setting B default sends 6 followed by the extension number 6 is used by a Panasonic KX TVP series VPS to force the VPS port into voice mail service To set or cancel enter 92 or 90 respectively after pressing the FWD DND button or entering 71 For more details ask your manager or dealer T e f your PBX has a Panasonic VPS connected using Inband DTMF integration your PBX To listen to messages PT SLT ie Message for 7 N another extension D voice mail extension no Off hook OR Cz 84E Press MESSAGE Message for another extension dial voice mail extension number or enter 784 An SLT user can enter 7840 instead of 784 To transfer a call to a mailbox APT Integration only During a conversation DO DSS DO
39. 59 AM 0 PM 1 Month 01 12 Day 01 31 Off hook Enter 75 Enter required number gt SS Enter On hook An SLT user can enter 0 instead of To cancel PT SLT X gt GS D S S amp S Off hook Enter 75 Enter 0 Enter On hook An SLT user can enter 0 instead of User Manual 67 1 5 Before Leaving Your Desk To confirm Display PT ed Off hook 0 e The date order varies depending on your country area e Enter the desired value in the positions You must enter the number of digits represented by the number of symbols 68 User Manual 1 5 Before Leaving Your Desk 1 5 3 Preventing Other People from Using Your Telephone Extension Lock You can lock your extension so that outside CO line calls cannot be made This can be useful to prevent other people from making inappropriate calls using your extension This feature is also known as Electronic Station Lockout To lock unlock PT SLT Tock code gt Took code Lock X gt GZ gt M gt So aR C Tone y lock code MINDGK Off hook Enter 77 Enter lock code 4 digits 2 times Enter to lock or one time to unlock An SLT user can enter 0 instead of amp e f your extension is locked it cannot be used to perform the following operations Making outside CO line calls Accessing logged information However you may be able to make outside CO line calls dependin
40. CO line is set to Pulse 1 amp 7 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion m Change the dialling mode An indication tone may have interrupted communication gt 1 7 6 Protecting Your Line against Notification Tones Data Line Security m Set your line to not receive signalling tones The other party has not set the Call Waiting feature 8 Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 1 4 4 Answering Call Waiting 1 7 3 Receiving Call Waiting The other party has set Data Line Security 8 1 7 6 Protecting Your Line against Notification Tones Data Line Security Ask your manager to assist you Be 2 1 6 Changing System Settings Using Programming Mode This is Background Music BGM amp gt 1 7 5 Turning on the Background Music BGM urn off the music by entering 1 while on hook Ask your manager or dealer to set your extension not to play music when 1 is entered while on hook m Conceal the number 8 3 1 3 Customising the Buttons User Manual 131 4 1 Troubleshooting want to confirm my extension number Confirm your extension number by pressing the X key 2 times while on hook or through personal programming r Your Extension Number in 1 1 1 Before Operating a Telephone 3 1 2 Changing Personal Settings Using Programming Mode The date and or time are not correct Ask your operator or manager to change the date
41. ET IF IT EMITS SMOKE AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY EXTERNAL CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning 3 Do not use a telephone in the vicinity
42. LT WAN gt quick dialling no Off hook Dial quick dialling number 50 59 a e This feature may be restricted depending on system programming 26 User Manual 1 2 Making Calls 1 2 3 Redialling Redial features make it easy to make consecutive calls to the same outside party Redialling the Last Outside Number You Dialled Last Number Redial Saving an Outside Phone Number for Redialling Saved Number Redial L Up to 64 digits X PAUSE and SECRET INTERCOM which stops all or part of the number from being displayed can be stored and redialled The outside CO line access number is not counted as a digit If you hear a busy tone after pressing the REDIAL or Save button select another line and then press the REDIAL or Save button or enter the feature number to retry You can confirm the stored number by pressing the REDIAL or Save button while on hook Automatic Redial To redial automatically if the called party is currently busy press the SP PHONE or MONITOR button and then the REDIAL or Save button Redialling will be automatically repeated until the called party answers or until a specified time limit is reached You can perform other tasks while Automatic Redial is being carried out To cancel press the FLASH RECALL button or perform another operation Automatic Redial is not available for some countries areas Redialling the Last Outside Number You Dialled Last Number Redial
43. M 1 8 STORE 1 To record OGMs for DISA UCD AUTO DIAL 8 DISA UCD OGM 1 8 4 Record STORE 2 To play OGMs for DISA UCD 9 DISA UCD OGM 1 8 3 To record OGMs for 3 level Automated Attendant AA For 2 level AA AA no for 2 level F DISA OGM 0 9 suron 8 For 3 level AA Record AA no for 2 level i AA no for 3 level DISA OGM 0 9 DISA OGM 0 9 4 To play OGMs for 3 level AA For 2 level AA AA no for 2 level DISA OGM 0 9 For 3 level AA AA no for 2 level r AA no for 3 level DISA OGM 0 9 DISA OGM 0 9 10 108 User Manual 2 1 Control Features 1 Year 00 99 Month 01 12 Day 01 31 Day of the week 0 6 Sun Sat Hour 01 12 Minute 00 59 AM PM 0 1 2 The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock feature Each extension s password must be unique 3 You can enter the system password instead of the password of the extension connected to extension jack 01 manager password Ask your administrator or dealer for the manager password or system password 4 Extension numbers are displayed in the order of the jack numbers when you press the SP PHONE NEXT or REDIAL PREV button 5 Up to 32 messages DISA UCD max 8 3 level AA max 24 can be recorded A message can be up to 3 minutes long The total recording time of the PBX for DISA UCD OGMs is 3 minutes When the total
44. NS MUTE o e The AUTO ANS MUTE button light shows the current status as follows N Off Not set Red on Set This feature is not available for incoming outside CO line calls and doorphone calls User Manual 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Preventing Other People from Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup Without leaving your desk you can answer an incoming call that is ringing at another extension or your extension group or that was received by a preprogrammed Telephone Answering Machine TAM extension from your phone The following types of call pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specific extension s call Call Retrieving from a TAM Retrieves a call on a TAM PT SLT Group ob 4 Optional 2 C4 gt extension no Directed Off hook Enter 40 or 4 and then dial extension number PT SLT While the TAM is answering a call N gt gt t B Tone Off hook Dial TAM extension Enter 4 Talk number e 1 Enter 40 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2 Enter 41 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e By setting system p
45. Plan 2 Plan 3 36 e 4For United Kingdom New Zealand Plan 1 56 Plan 2 Plan 3 56 e S This feature is only available for the operator manager Feature While a busy tone or DND tone is heard 1 2 4 When the Dialled Party is Busy or There is No Answer Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Calling an Extension That Is Refusing Calls DND Override Joining an Existing Call Executive Busy Override Reserving a Busy Line Automatic Callback Busy Camp on 138 User Manual 4 2 Feature Number Table Feature While dialling or talking Numbering 1 2 5 Switching the Calling Method Alternate Calling Ring Voice x 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Call Retrieving from a Telephone Answering Machine TAM 4 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion XH 1 4 5 Talking to Multiple Parties Conference 3 Adding a Third Party During a Conversation 3 party Conference 3 1 8 1 If a Doorphone Door Opener is Connected 5 From an extension that is on a call with a doorphone e e Dial after dialling the TAM s extension number and hearing a busy tone Feature When the extension is on hook Numbering 1 7 5 Turning on the Background Music BGM To set cancel 1 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service To confirm the current mode 3 1 2 Changing Personal Settings Using P
46. Retrieve 48 134 Call Park 49 134 Call Park Retrieve 50 Call Pickup 483 134 138 Call Pickup Deny 44 134 Call Splitting 51 Call Transfer 45 Call Waiting 52 77 135 136 Call Waiting Tone 144 Call Waiting Tone Type Selection Caller ID Indication Common 114 15 117 148 User Manual Caller ID Indication Personal 15 116 Caller ID Selection Common 15 117 Caller ID Selection Personal 15 116 Calling an Extension That Is Refusing Calls DND Override 35 Calling an Outside Party 19 Calling Other Extensions 18 Calling to and from a Doorphone Doorphone Call 85 Calling with the Incoming CallLog 95 Changing Personal Settings Using Programming Mode 113 Changing System Settings Using Programming Mode 107 Changing the Dialling Mode Pulse to Tone Conversion 63 Checking the Time Service Mode 81 Clearing Features 114 Clearing Features Set at Your Extension Extension Feature Clear 82 CO 13 CONF 13 Conference 14 55 116 Confirmation Tones 144 Confirming Your Own Extension Number Self extension Number Confirmation 115 Connection Example 17 Control Features 100 Customised Buttons 14 Customising the Buttons 116 Customising Your PBX System Programming 121 Customising Your Phone amp PBX 111 Customising Your Phone Personal Programming 112 D Data Line Security 80 136 Date amp Time Set 107 Day 14 116 DialTones 142 Dialling a Preset Number by Going Off hook Hot Line 25 Direct Inwar
47. TLL 0 JU MM While Off hook Indication Tones Tone 1 Call Waiting Tone 15s A re or re 1 Tone 2 Call Waiting Tone 415 Sing a ee ee O an eee Larrean arenes PL Double 4s Triple SAD ccc AAR Tone 3 Hold Alarm Tone 15s A call has been on hold for Nl longer than the specified time Ebessseuns Sciam SMe Saleen Des eeeeeeeetensensenseneenseneeeed TTT When Talking to an Outside Party Warning Tone 1s This tone is sent 15 seconds before the specified time for Afl nN disconnection When Setting the Features or Programming Confirmation Tones Tone 1 ds The feature was set successfully or the Extension Lock feature was set or cancelled 144 User Manual 4 3 Identifying Tones Tone 2 The new feature setting was lt the same as the previous E M i HEHEHE SHEER HHHEEHESE 4 HBHHHHEHHHEEHSE HBHRHHHHHHEEHEEHSE F BHHHHHEHEESE 4 HHHHHHHHEHESE HBHHEHEEHSE setting or certain features were successfully performed or accessed e g Call Hold Automatic Callback Busy Tone 3 s Before the following features 7 activate ta TTY frre inavianeeus HE ere e Retrieving a held call e Picking up another call e Establishing a conference call e Paging Answering a paging announcement User Manual 145 4 3 Identifying Tones 146 User Manual Index User Manual 147 I
48. V VOICE CALL 13 Voice Mail VM Transfer 15 89 117 Voice Mail Integration 88 137 Volume Key 14 W Walking COS 37 134 Warning Tone 144 What Kind of Telephone Can Be Used 10 When the Dialled Party is Busy or There is No Answer 29 When You Use a Panasonic Proprietary Telephone 13 Y Your Extension Number 11 Index User Manual 151 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Lid 2005 Panasonic Communications Co Ltd All Rights Reserved PSQX3828ZA KKO505PY0
49. While a dial tone is heard Numbering Additional Number 1 2 1 Basic Calling To call another extension Intercom Call 100 199 100 499 or 10 49 To call the operator Operator Call 0 9 To select an idle outside CO line automatically 9 0 2 outside phone no Automatic Line Access To select an idle outside CO line in the specified outside CO line group no 1 3 outside CO line group automatically Outside outside phone no CO Line Group Access Using an Account Code Account Code Entry account code outside phone no 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store personal speed dialling no 0 9 phone no Todial personal speed dialling no 0 9 To confirm personal speed dialling no 0 9 Using Numbers Stored in the PBX System Speed Dialling Todial system speed dialling no 00 99 Dialling a Preset Number by Going Off hook Hot Line To store 2 phone no To set 1 0 To cancel O 0 1 2 3 Redialling Redialling the Last Outside Number You Dialled 80 Last Number Redial 80 User Manual 133 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 2 4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a M
50. a Call 2 1 2 Switching the Time Service Mode Time Service gt To set Day Night Lunch To cancel 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 O doorphone no 1 2 doorphone no 1 2 door opener no 1 2 1 All Calls or 2 Busy No Answer voice mail extension no 0 O Cancel 0 0 3 digit LCS password 2 times stored LCS password O 1 1 Personal area or 2 Common area 0 O Cancel 0 User Manual 137 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call gt To set extension no 76 hour minute 0 AM 1 PM 1 one time 2 daily To cancel extension no 76 2 To confirm extension no 76 3 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL To erase 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area gt To disregard the newest call To overwrite the oldest call e e 1 For United Kingdom New Zealand Plan 1 200 299 for New Zealand Plan 2 200 499 5 Plan 3 20 49 2 For New Zealand 1 or 9 e 3 For United Kingdom New Zealand Plan 1 36
51. ager or dealer cannot make calls to other extensions e An idle or assigned outside CQ line is being using a proprietary telephone PT seized The line seized when going off hook was changed in personal settings gt 3 1 2 Changing Personal Settings Using Programming Mode f this setting has been changed press the INTERCOM button after going off hook and then follow the instructions My new telephone does not function The previous extension s settings have not been correctly cleared m Clear the settings and then programme your desired settings again t 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear 3 1 2 Changing Personal Settings Using Programming Mode 3 1 3 Customising the Buttons My PT does not have the button needed Some models do not have certain feature buttons to perform a certain operation Customise a flexible button to function as the desired button I amp 3 1 3 Customising the Buttons m Enter the specified feature number instead of pressing the feature button gt 1 1 1 Before Operating a Telephone When I try to make an outside CO line The telephone is locked call hear a reorder tone or the display Unlock your telephone gt 1 5 3 Preventing shows Restricted Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock Toll Restriction TRS is activated Consult your manager or de
52. aler An account code is required gt 1 2 6 Using Your Calling Privileges at Another Extension Walking COS Using an Account Code Account Code Entry in 1 2 1 Basic Calling 130 User Manual 4 1 Troubleshooting cannot make an outside CO line call using a One touch Dialling button or Speed Dialling During a conversation with an outside party the call was disconnected The Redial feature does not function cannot access computer services telephone banking etc Computer or fax machine communication was interrupted cannot send a call waiting tone to the dialled extension forgot my extension password Music started playing through the telephone s speaker want to prevent a number that is stored in memory from being displayed when making a call An outside CO line access number was not stored with the phone number m An outside CO line access number is required for outside CO line calls 1 2 1 Basic Calling 3 1 3 Customising the Buttons The specified time limit has run out I 1 4 1 Transferring a Call Call Transfer 1 4 5 Talking to Multiple Parties Conference Consult your dealer about extending the time limit if necessary The stored number is more than 64 digits long or is an extension number amp 1 2 3 Redialling m Redialling can only be used with outside CO line numbers of 64 digits or less A tone signal is required and your outside
53. aler User Manual 19 1 2 Making Calls To select an idle outside CO line in the specified outside CO line group automatically Outside CO Line Group Access PT SLT DO G CO N gt F gt poem outside CO gt Off hook Press G CO or dial outside Dial outside phone CO line group access number number and then outside CO line group number 1 3 To select a specified outside CO line EA RNN gt TT EA no gt 4 Off hook Press S CO Dial outside phone Talk number To select an idle unassigned outside CO line outsid i DD R gt gt k Off hook Press O CO Dial outside phone Talk number 20 User Manual 1 2 Making Calls o e The Single CO S CO and Group CO G CO button lights show the current status as a follows Off The line is idle Green on You are using the line Red on Another extension is using the line S CO or other extensions are using all outside CO lines in the outside CO line group G CO e Emergency Call You can dial preprogrammed emergency numbers after seizing an outside CO line without any restrictions e You can press the S CO or G CO button without going off hook first e You may be restricted from making calls to certain outside parties If you have questions about your calling restrictions consult your manager or dealer e To make a call to another party without going on hook press the FLASH RECALL button Pressing the
54. alking to Multiple Parties Conference Originating a 3 party to 5 party Conference Call 5 party Conference 1 5 1 Forwarding Your Calls Call Forwarding FWD 1 7 2 Refusing Incoming Calls Do Not Disturb DND 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message Toset To cancel 1 5 3 Preventing Other People from Using Your Telephone Extension Lock To lock To unlock 1 5 4 Leaving a Group Log in Log out Tologin To log out phone no CONF 4 times CONF O Cancel 0 1 All Calls extension no 0 2 Busy No Answer extension no 0 3 To Outside CO Line outside CO line access no outside phone no 4 Do Not Disturb DND 0 5 Follow Me your extension no 0 8 Follow Me Cancel your extension no 0 1 6 parameter 0 O 0 4 digit lock code 2 times 0 stored lock code 0 O 0 1 0 User Manual 135 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 6 1 Paging All Extensions Group extension group no 1 8 External All Extensions amp External 1 6 2 Answering Denying a Paging Announcement To answer To refuse To accept 1 7 1 Setting the Alarm Timed Reminder To set hour minute O AM 1 PM 1 one time 2 daily 0 To cancel To confirm 1 7 3 Recei
55. all Hold by another extension D gt D PGs C Tone Off hook Enter 5 Dial holding extension number User Manual 1 4 During a Conversation e 1 You may have to enter the Call Hold feature number after pressing the Recall m7 hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your iw PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e 2 Enter 59 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 3 Enter 5 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e The CO or INTERCOM button light shows the current status as follows General Call Hold mode Flashing green slowly You have a call on hold Flashing red slowly Another extension has a call on hold Exclusive Call Hold mode Flashing green at moderate speed You have a call on hold Red on Another extension has a call on hold e Hold Mode Change proprietary telephone PT only Pressing the HOLD button again while a call is on hold switches the status from General Call Hold mode to Exclusive Call Hold mode or vice versa e You cannot hold doorphone calls e An SLT user can hold either one intercom call or one outside CO line call at a time while a PT user can hold one intercom call and multiple
56. alls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears a reorder tone and the setting is denied If extension B has already set FWD to extension C and extension A tries to set FWD to extension B the setting is also denied jus Lay TEO PB You can confirm the current FWD destination by pressing the FWD DND button while on hook COQ to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 1 5 Before Leaving Your Desk 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message If you are unable to answer calls you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone PT users when they call you The message you select can explain the reason for your absence and is also shown on the display of your PT every time you go off hook Gone Home At Ext Extension number Back at 6 Hour Minute aM or BM Out Until Month Day In a Meeting To set PT SLT SS C7 U5 P Extension no Hour 01 12 Minute 00
57. andset Headset Selection XP No SLT To talk using the headset SP PHONE Press SP PHONE User Manual 61 1 4 During a Conversation 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation You can have a conversation in hands free mode using the SP PHONE button TY No SLT To switch from the handset to hands free mode During a conversation using the handset SP PHONE gt Gay y Press SP PHONE On hook Do not go on hook without pressing the SP PHONE button first or the call will be disconnected To switch from hands free mode to the handset During a conversation in hands free mode N Off hook J l e Helpful hints for hands free operation e If it is difficult to hear the other party s voice E E Increase the volume using the Navigator Key or Volume Key e If the other party has difficulty hearing you Decrease the volume e If the other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both e If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost To avoid this try to speak alternately 62 User Manual 1 4 During a Conversation 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion If you are using a pulse type outside CO line you can temporarily change the dialling mode from pulse to tone to access computer telephone
58. at eeneccawet seen ceeneceaeseecewent 119 Sie WRC OUNO eee disencsimenatcaundatenen E RE EEEN 119 3 2 2 Printingand Clearing Call LOOS srrsrsrerisrirscesirrsirsecisonkeii Nirn irna EER iN ERAEN REENER 120 3 3 Customising Your PBX System ProgramMmMind c sccesseceesecesseeeseeeneeseneeceeeseneees 121 331 WOOF CEG MOMAN sa R snounexeueanuueneieincumiunee eta 121 3392 SYSCM Programming ccncscarcicecederivecdicdded ancesane dete E E EEA aa 124 POS GU oaan E EE 129 4 1 Troubleshooting isc csces eeteceeweee cs cos seaeeneneseewesaceesancceusnaagecesuccesscesscateesaveecsseuesnenesoenerecss 130 Ae OUD SOO UI Clete sataaciscanennecsacecend N E voiuiinetiuel ieihedunastouauaniuncauanees 130 4 2 Feature NUMDECR TADIG ccccnecsesvswieseusssicseevemarscencvnevescsccesususasusudeweusscieseevesswencessineeseenueensesenx 133 4 2 1 Feature Number Table cc cccceeceee cece cess eee eeeeee nese eee sees sees se eeseeeseeeseeeseeeseeeseeeseesneeegs 133 4 3 CeCe Lila dale TONOS roeren EE E ee enn enn eee eee 140 4 3 1 Identifying TONES ec cceecccececeseeceeeseeeesseeeceueeseeeeeeeeseaeeseeeseaeeseesesseessaeenseeesseeneneenseenes 140 NGO ces ccssc estes scant E 147 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 9 1 1 Before Operating a Telephone 1 1 Before Operating a Telephone 1 1 1 Be
59. characters of a caller s number or name can be displayed even though up to 16 digits or characters of information can be received To scroll the display press Ey the FWD DND Call Forwarding Do Not Disturb button to the idle status display automatically if no operation is performed for 20 seconds EE To modify the logged telephone number press the HOLD button to erase digits and then use 0 to 9 X and PAUSE to add numbers in front of the first digit J i e To return to the idle status display go off hook and then on hook The display also returns 96 User Manual 1 9 Using a Display Proprietary Telephone To erase all caller information in the personal area WD ooo gt ww E Off hook Enter 70 Enter On hook e To erase all caller information in the common area refer to 2 1 4 Erasing All Caller J Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL EE To disregard the newest call overwrite the oldest call in the personal area call log 0 Disregard X gt ar Overwrite Off hook Enter 737 Enter 0 to disregard Enter On hook or 1 to overwrite To set cancel logging of caller information when answering a call PT SLT 0 Cancel Sy gt CGO gt O reaa gt QF aS C Tone 2 Common area Off hook Enter 738 Enter required number Enter On hook An SLT user can enter 0 instead of 3 e If you press the Caller ID Indication Personal
60. comes the CLEAR button during programming e 2 Digits O through 9 x PAUSE and SECRET INTERCOM can be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 83 lf you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt p SECRET _ 9 0 xx 1234 if 123 4567 Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 e 3 Fora PF button 2 need not be entered before the desired number e 4 Allows you to restore the Message Waiting feature to the Message button e 5 This button is only available for the operator manager e 6 This button is used for Voice Mail Integration features J e You can programme DSS and PF buttons only from the paired PT User Manual 117 3 1 Customising Your Phone Personal Programming To confirm a button setting Display PT CO DSS PF PROGRAM PROGRAM O O MESSAGE Press PROGRAM Press CO DSS Press PROGRAM PF or MESSAGE To clear a button setting To continue mD PROGRAM CO DSS AUTO DIAL PROGRAM O 2 O MESSAGE STORE Press PROGRAM Pre
61. d System Access DISA 38 Direct Station Selection DSS 14 116 DISA Security Code 512 125 DISA Security Code Digits 530 126 DISA gt Direct Inward System Access DISA 38 Display 10 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area 106 DND Override 35 138 DND Tone 144 DND gt Do Not Disturb DND 76 Do Not Disturb DND 76 135 Door Open 86 137 Doorphone Call 85 136 Doorphone Chime Patterns 141 During a Conversation 45 E Easy Dialling 23 EFA gt External Feature Access EFA 87 Electronic Station Lockout gt Extension Lock Entering Characters 127 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 105 69 135 Index Examples 11 Exclusive Call Hold 47 Executive Busy Override 34 138 Executive Busy Override Deny 78 136 Extension Feature Clear 82 136 Extension Lock 14 69 117 135 Extension Lock CANCEL ALL 107 Extension Password 37 100 109 Extension Password Set 107 External Feature Access EFA 87 137 F Feature Highlights 2 Feature Number Table 133 Feature Numbers 10 Fixed Buttons 13 Fixed Line SMS Terminal Support 3 FLASH RECALL 13 For Future Reference 6 Forwarding Your Calls Call Forwarding FWD 64 Forwarding Your Calls to a Voice Processing System Voice Mail Integration 88 FWD gt Call Forwarding FWD 64 FWD
62. e Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise various features of your telephone such as line preferences and customised buttons Additionally you can return all customised features to their default settings before replacing or changing your PT we recommend resetting all customised features to their default settings e The PROGRAM button is used to enter or exit programming mode e In order to programme your extension it must be idle on hook and holding no calls e While you are programming your extension it is treated as a busy extension T e Because certain settings are retained in your proprietary telephone PT not in the PBX E E 112 User Manual 3 1 Customising Your Phone Personal Programming 3 1 2 Changing Personal Settings Using Programming Mode You can perform the following while in programming mode Setting Features Clearing Features Confirming Your Own Extension Number Self extension Number Confirmation Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice Default settings may vary depending on your country area For more details consult your dealer To continue PROGRAM anonn PROGRAM D gt programme pe O p number aoe Press PROGRAM Follow programme Press STORE Press PROGRAM number GD Drome o o Whic
63. e a Live Call Screening LCS button e Select the mode either Hands free or Private e Set the LCS password e Set the LCS feature To set cancel the LCS password LCS LCS gt pts 5 D password Off hook Enter 77 Enter LCS password 3 digits 2 times to set or one time to cancel a E o C Tone y Enter 90 User Manual To set LCS While on hook D Live Call gt LCS password Screening Press Live Call Enter LCS password Screening To cancel LCS While on hook i Live Call Screening Press red Live Call Screening 1 8 Using User supplied Equipment User Manual 91 1 8 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be performed in hands free mode PT Hands free Mode During a conversation Call Waiting Tone Private Mode No operation Alert Tone On hook Stop Anewer Monitor Stop the monitor alert tone FLASH RECALL TED SP PHONE FLASH RECALL O Live Call O Screening TOR OR TORS tr SP PHONE ees iD LCS Cancel LCS Cancel C Press Press Live Call DO Press FLASH FLASH Screening or T RECALL or RECALL SP PHONE g LCS Cancel or LCS Press Cancel SP PHONE MONITOR or Live Call yN Screening Off hook Stop Answer monitoring the call FLASH RECALL SP PHONE 1D 1D Q Ra LCS Cancel oec Screening Press FLASH RECALL Press Live Call Screening or LCS Cancel or SP PHONE D NY Off
64. ed Buttons Throughout this manual when the name of a button is written in parentheses such as G CO this means that it is a flexible button that has been customised To customise flexible buttons refer to 3 1 3 Customising the Buttons Customised Button Single CO S CO Used to access a specified outside CO line for making or receiving calls Used to access an idle outside CO line in a specified outside CO line group Group CO G CO for making calls Incoming calls from outside CO lines in the assigned outside CO line group arrive at this button Used to access an idle outside CO line for making calls Incoming calls from Other CO O CO the assigned outside CO lines which are not assigned to S CO or G CO buttons arrive at this button Direct Station Selection DSS Used to call an extension with a one touch operation One touch Dialling ea a preprogrammed party or access a feature with a one touch Used to leave a message waiting indication call back the party who left the message waiting indication or play back voice messages Message for another extension Used to access messages stored for another extension Rete E a Ones Used to set the FWD or DND feature for the extension Do Not Disturb Used to store a telephone number while in a conversation with an outside party or while hearing a busy tone and then easily redial the number later Conference Used to establish a 3 party or 5 party conference ca
65. ed to a PT the status of call records of the Caller ID Selection Common button are shown on the display while on hook e New Call records that have not previously been viewed old Call records that have previously been viewed oa Both new and old call records are stored in each personal and common area User Manual 95 1 9 Using a Display Proprietary Telephone To view caller information and call back a caller Display PT When the Caller ID Indication Personal Common button is lit DO lt Display Example KX T7735 gt Caller ID Indication 002 0011223344 Personal Common JOHN WHITE May15 10 23AM COR i Caller ID Indication x lt Display Example KX T7730 gt gt gt Personal Common 002 JOHN WHITE y Press Caller ID Indication Press Caller ID Indication 002 0011223344 Personal Common Personal Common or the Up or Down Navigator Key b until the caller information 002 May15 10 23A is displayed Press or Caller ID Selection Personal Common to see O other information on a PT with Caller ID Indication li displ Personal Common a one line aispiay Off hook Press Caller ID Indication Personal Common A PT user may press a CO button or dial an outside CO line access number first to seize a specified outside CO line To erase caller information Display PT While viewing caller information TRANSFER J O lt C Tone Press TRANSFER e e Only 12 digits or
66. eessueeessueessueeeseusesseeeesseseseass 77 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 78 1 7 5 Turning on the Background Music BGM ccccseececeeeeceeeeceeeeeseeeeeeueeeseeeessaeeeseneesanes 79 1 7 6 Protecting Your Line against Notification Tones Data Line SeCuUTrity cccecceseeeeeee es 80 1 7 7 Checking the Time Service Mode cccccsececceeecceeeeeeeeceeeeeceueeesaeeesaaeeeseeeesseeeessaeesaaes 81 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear ccccccsseeeeeees 82 1 7 9 Monitoring a ROOM ROOM Monitor cccceeccseeeceeeeceeeeaeeeseeeeceeeesueeceesesseeeseueeseesaeeesees 83 1 8 Using User supplied Equipment cccccccssesscenseneeeneenssenssenseonseonseonssonseonssonseonesones 85 1 8 1 Ifa Doorphone Door Opener is CONNECHE cc cccceeccceeeceeeeceeeeceeeeaueeseueesaeesaueeseeesaeess 85 182 9 a MOST PBX 1S COMM CCC Ge scrct carts vested eE E EEE E EEE 87 1 8 3 If a Voice Processing System iS Connected cccecccseeeeceseeeeeeceeeeeeeseueeesaeeesaeeeesaeeesaaes 88 User Manual 7 1 9 Using a Display Proprietary Telephone ccccceeeceeseessenseeeeeceseeeseonseenseeenseeneseneeoaes 95 1 9 1 Calling with the INCOMING Call LOG cc ceeccceececseeeeceeeeeseeeeeeeeeeeeeeessueesseeeeseeesseeeeseeeeeaaes 95 2 Operator Manager Operation cc ccsscessc
67. en the call log in the personal area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the personal area call log Similarly when the call log in the common area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the common area call log For more details refer to 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area You can also set caller information to be automatically logged into your personal area or the common area even when you answer an outside CO line call Additionally logged phone numbers can be edited so that you can call callers back without worrying about outside CO line access numbers area codes etc The following information is logged e Caller s Phone Number amp Name e Date Time of receiving call To check the number of logged calls Display PT While on hook Caller ID Selection lt Display Example gt Personal Common New 002 01d 003 Press Caller ID Selection Personal Common e e Since the status of call records is always shown on the bottom of a PT with a 3 line display such as the KX T7735 pressing the Caller ID Selection Personal Common button while Ff on hook is not necessary If both a Caller ID Selection Personal button and a Caller ID Selection Common button are assign
68. ended Conference The PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation Certain extensions may be restricted from executing this feature through system programming No SLT User Manual 1 4 During a Conversation To leave a conference call and establish an unattended conference call When you are talking with 2 outside parties Press CONF To return while others are talking Press the CO flashing green at moderate speed e COQ to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both outside parties will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected The originating extension user will hear a ring tone or an alarm tone before the time limit If the originating extension does not return to the conference within a specified time period the unattended conference call will be disconnected Originating a 3 party to 5 party Conference Call 5 party Conference A PT user can establish a 3 party to 5 party conference call with up to 3 extensions when using Voice Mail Inband DTMF Integration with up to 4 extensions when not using Voice Mail Inband DTMF Integration or with a combination of extensions and up to 2 outside parties No SLT User Manual 57 1 4 During a Conversation To
69. er Party without Lifting the Handset Hands free Operation 62 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion cccseeeeceeeeeceeeeeeeeeseeeesaees 63 1 5 Before Leaving YOUR DeSK witesiccceiccievecsedokerectencesccetewondebecdeveninauscentedecanocoddencvienedsekessocasect 64 1 5 1 Forwarding Your Calls Call Forwarding FWD ccccssecccseeeeseeeeeeeeeeseeseseeeeseeeesaaes 64 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message 06 67 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 00c0e0ee 69 1 5 4 Leaving a Group Log in Log out ccececccseceeeeeeeceeeeeeeeeeseeeeaeeeeseeeessaeeeseueesaaeeensneesaees 70 1 6 Making Answering a Paging ANNOUNCEMEN1 cceeseeeesseeeeseeeeeeeeenssesenneesenseseeneeoeas 71 Meg VOIR E E eden E E N E E nee eats anton te ste esac E E 71 1 6 2 Answering Denying a Paging Announcement cccsececeseeeeeeeeeeeeeeeaeeeesaeeesaueeesseeesaaes 73 1 7 Setting the Telephone According to Your NeedS scccseeseeeeseeeeeneeeeneeeenneeeeneesenees 74 1 7 1 Setting the Alarm Timed REMINdEeL ccccccecceececeeeeceeeceeeeceeeceeeeaueesegeeseeseueesaeessaess 74 1 7 2 Refusing Incoming Calls Do Not Disturb DND cc eecceeceesseeeeeeeeeseeeeeaeeeeseeeesaees 76 1 7 3 Receiving Call Waiting ccccccccecccsececceececeeeeceeeeceueeecsueesse
70. essage Waiting Indication To leave 1 extension no 0 To cancel 2 extension no 0 Calling Back a Caller Who Left an Indication To cancel all indications left at your O 0 extension To cancel all indications left at another 3 extension no extension To lock indications left at your extension 4 digit 4000 9999 lock code 2 times 0 To unlock indications left at your stored lock code 0 extension 1 2 6 Using Your Calling Privileges at Another 7 extension password your extension Extension Walking COS no 0 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group Call Pickup Directed Call Pickup extension no Preventing Other People from Picking Up Your Calls Call Pickup Deny To prevent To allow 1 4 2 Holding a Call To retrieve a call Call Hold Retrieve no 1 3 of outside CO line being held To retrieve an outside CO line call To retrieve an intercom call extension no that put the call on hold Holding in a System Parking Zone Call Park parking zone no 0 9 To park a call 134 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number To retrieve 52 stored parking zone no 0 9 56 4 1 4 4 Answering Call Waiting Answering Call Waiting from the Telephone Company 1 4 5 T
71. essceseenseeneeeneeneeeneneeeenseens 99 2 1 COMET ON FC eat UG S ricina aa aa 100 2 1 1 Locking Other Extensions Remote Extension LOCK cc cseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 100 2 1 2 Switching the Time Service Mode Time Service ccccccceeccceeeeceeeceeeeeeeeeeeeeeeeeseeeens 101 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 103 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common PAN OLEAR ALL eee ee ee ee 105 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the COMMON Area ccccccceeeeeeeeeeeeeeeeeeeeseneesneeeenas 106 2 1 6 Changing System Settings Using Programming MOde cccccccsseeeeceeeeeeeeeeneeeessaees 107 3 Customising Your Phone amp PBX cccccesccseeeneeesecnseenseenecnsseneseeess 111 3 1 Customising Your Phone Personal PrograMMing scceesseseeseeseeseeeeseeseaneeeeseeeeas 112 3 1 1 Customising Your Phone Personal Programming c cccssceceeececeeeeeeeeeeseeeeeneeeessaeees 112 3 1 2 Changing Personal Settings Using Programming Mode cccccsseeceeeeeeeeeeeeeeeeeeeeees 113 3 1 3 CUSTOMISING the Buttons cccccccceccseseesseeeseseeeeeccsessnensnee ssc saceeosseresdeserteeseessnesanesssveresees eres 116 3 2 Managing Call LOgS aoa sews wat en nine et ew siete eee sateaise see st w
72. f you answer a call you can log the caller s information by pressing the Caller ID Indication button during the conversation You can lock your personal area call log so that other extensions cannot access your logged information Refer to 1 5 3 Preventing Other People from Using Your Telephone Extension Lock Caller information is also logged for unscreened transferred calls even if not answered In this case the caller information will be logged in the final destination s personal area cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Caller ID Indication Personal button Caller ID Indication Common button Caller ID Selection Personal button Caller ID Selection Common button or Message button Section 2 Operator Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX Your PBX supports one manager extension jack 01 and one operator User Manual 99 2 1 Control Features 2 1 Control Features 2 1 1 Locking Other Extensions Remote Extension Lock 100 The operator or manager can lock or unlock an extension This feature is also Known as Remote Station Lock Control XP No SLT To lock unlock Extension Lock Press Extension Lock 0 e This feature overrides the Extension Lock feature If Extension Lock has already been set c by the extension user and this feature is set afterwards
73. fer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation Hints ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References Related or required programming is noted e f your telephone type is not included in the operation steps for example only PT is f marked and you are using an SLT your telephone cannot execute that feature EE _ If your telephone can use several methods to execute one feature you can select the preferred method according to your needs User Manual 1 1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected Telephone Company a External audio source radio CD player etc Paging system loudspeaker amplifier and speaker etc Batteries PT Door Opener Doorbell Door Chime Fax Telephone Answering Machine Doorphone Computer i Wireless Phone Printer Computer E al ystem User Manual 17 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Other Extensions Calling an Outside Party Using an Account Code Account Code Entry Calling Other Extensions To call another extension Intercom Call PT SLT DSS s N gt a 4 Off hook Press DSS or dial Talk extension number e The Direct Station Selection DSS butto
74. fore Operating a Telephone What Kind of Telephone Can Be Used You can use a single line device such as a single line telephone SLT fax machine modem or wireless telephone or a Panasonic proprietary telephone PT such as the KX T7730 Some features may not be available depending on the telephone you are using If you are using a Panasonic PT with special feature buttons or a display Display PT or both follow the procedures that use feature buttons or the display for easy operation If you are using an SLIT follow the procedures that use specified numbers to access features feature numbers If you use a Direct Station Selection DSS Console you can also use the buttons on the DSS Console to perform operations instead of the buttons on the connected PT If you use a Panasonic PT that does not have feature buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons Feature Numbers Features have been assigned feature numbers which can be entered on your telephone to access the corresponding feature Some features are only accessible by entering the feature number In addition some features require other additional parameters to be entered to activate the feature Where necessary these are specified in the text Notice The default value assigned to certain features may vary depending on your country area For more details consult your dealer
75. g on system programming e If you forget the code or cannot unlock your phone ask your operator or manager He or she can unlock your extension Remote Extension Lock e The lock code must be 4 digits and must not include the or X characters e The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL e This feature also functions as Incoming Call Log Display Lock User Manual 69 1 5 Before Leaving Your Desk 1 5 4 Leaving a Group Log in Log out You can change your status in an extension group When you log out incoming calls to the group will not ring at your extension When you log back in calls will again ring at your extension Default Log in Extension Group To set Log in Log out PT SLT 0 Log in J 7 3 6 D E 4 D d 7 3 6 J 1 Log out gt C Tone v Off hook Enter 736 Enter 0 to log in Enter On hook or 1 to log out An SLT user can enter 0 instead of Go Log in Log out y Press Log in On hook Log out e e The Log in Log out button light shows the current status as follows Off Log in mode Ey Red on Log out mode e The last member of a group cannot log out cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Log in Log out button 70 User Manual 1 6 Making Answering a Paging Announcement 1 6 Making Answering a Paging Announcement 1 6 1 Paging Paging Pagi
76. gramming e You may not be able to make an outside CO line call without entering an account code depending on your telephone s mode of account code entry The mode is assigned to each extension Ask your manager or dealer about your telephone s mode e A Panasonic proprietary telephone PT user can enter an account code during a conversation or within 30 seconds after the other party hangs up while hearing a reorder tone by pressing the FWD DND Call Forwarding Do Not Disturb button then entering the account code e Account codes may use the digits O through 9 Non numeric codes such as FLASH RECALL and PAUSE cannot be used e You can clear the account code by pressing the x key or FWD DND button while entering the account code and then re enter the account code e Ifyou hear a reorder tone after entering the account code the account code entered does not exist Enter the correct code EE _ For your convenience you can store a code together with a phone number in the telephone s memory e g Speed Dialling cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 22 User Manual 1 2 Making Calls 1 2 2 Easy Dialling There are several convenient methods of storing and dialling frequently used phone numbers Using a One touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers St
77. h line do you prefer to seize An idle outside CO line when you go off hook to make a call Line Preference Outgoing 1 3 outside CO line no An assigned outside CO line 1 3 Which line do you prefer to answer lla ringing line when you go off hook Line Preference Incoming 2 3 outside CO line no An assigned outside CO line 1 3 From which outside CO lines do you l want to receive calls at your 3 4 Ring assigned outside CO l lines extension outside CO line no Outside CO Line Ringing D Selection n Ring all outside CO lines User Manual 113 3 1 114 Customising Your Phone Personal Programming tem O Programme Number Setting How do you prefer to receive intercom L Ringing Tone Call calls Alternate Receiving Ring Voice 4 2 Directly The party s voice is heard without ringing C2 Which call waiting tone do you prefer for intercom outside CO line calls c You can monitor the message Which service do you prefer when a through the telephone speaker calling party is recording a message Hands free mode in your mailbox Live Call Screening LCS Mode Set LI only amalerttoneis heard Private mode e After the programme number is entered the programme title and the selection are displayed EE _ After you have changed a setting the STORE button turns red and one beep is heard If the setting was invalid 3 beep
78. he number is divided and stored in system speed dialling numbers 01 and 02 AUTO DIAL AUTO DIAL oj O02 STORE STORE e Rotary SLT users cannot use this feature e You can press a CO button to select a desired outside CO line before pressing the AUTO DIAL STORE button Dialling a Preset Number by Going Off hook Hot Line An SLT user can make a call simply by going off hook if the telephone number has been stored beforehand This feature is also known as Pickup Dialling To store a phone number N D gt gt io gt GD k F C Tone Off hook Enter 74 Enter 2 Dial desired Enter phone number max 32 digits Dial an outside CO line access number before the outside phone number User Manual 25 1 2 Making Calls To set cancel Set gt mm gt ae 2 we y Cancel Off hook Enter 74 Enter 1 to set Enter On hook or 0 to cancel You can enter 0 instead of To dial e e To call another party dial the desired party s phone number before the preprogrammed A number is dialled e Upto 32 digits including can be stored However depending on your mode of account code entry may not be regarded as a pause e Rotary SLT users cannot programme this feature Using a Preprogrammed Number Quick Dialling You can make a Call simply by using the preprogrammed code number 50 through 59 For more details consult your manager or dealer PT S
79. hone According to Your Needs 1 7 6 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as call waiting tones or hold alarm tones during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT 1 J set N gt Dam gt gt F gy cD C Tone v 0 Cancel Off hook Enter 730 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of 80 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 7 Checking the Time Service Mode The PBX can be programmed to make and receive calls differently in day night lunch modes You can confirm the current time service mode day night or lunch on the display No SLT Display PT While on hook E Enter The display shows the current mode for 3 s User Manual 81 1 7 Setting the Telephone According to Your Needs 1 7 8 Clearing Features Set at Your Extension Extension 82 Feature Clear You can reset the settings of the following features on your extension to the default settings This feature is also known as Station Feature Clear or Station Programme Clear Feature Value after Extension Feature Clear Absent Message Automatic Callback Busy Background Music BGM Call Forwarding FWD
80. ide destination when your PT is permitted through system programming TY No SLT During a conversation TRANSFER Press TRANSFER CO J EA EA no aga R la Tone a Talk C Tone amp outside CO D Tone line access no Press CO or dial outside CO line access number Dial outside phone On hook number The call is transferred CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected To return to the held call before the destination answers press the TRANSFER button or corresponding CO INTERCOM button After transferring the call to an outside party you can join the call by pressing the CO button that you used to transfer the call A 3 party conference call is established Conference To change the transfer destination before going on hook press the CO button whose indicator is flashing slowly to retrieve the call then repeat the Call Transfer procedure cS Customising Your Phone 46 User Manual e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park Holding automatically disconnected
81. inform the destination extension about the call you are transferring DSS J extension no R B Tone Press DSS or dial extension number y On hook The call is transferred To transfer with a one touch operation One touch Transfer During a conversation D DSS 2 R B Tone Press DSS If you wish you can inform the destination extension about the call you are transferring Git Talk On hook The call is transferred User Manual 45 1 4 During a Conversation You may have to enter the Call Hold feature number after pressing the Recall nookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX You can go on hook before the destination extension answers the call If the destination extension does not answer the call within a specified time period you will hear an alarm tone and the call will return to you If you do not answer the call within 30 minutes after it returns to you the call will be disconnected When the dialled extension is busy you may access the extension by entering 2 Busy Station Signalling BSS or 3 Executive Busy Override and then going on hook Transferring to an Outside Destination You can transfer incoming calls to outs
82. ing and then Transferring a Call You can transfer a call after making a paging announcement PT SLT During a conversation O EDEB gt Co All Extensions 2 extension gt GIG gt aroup 1 8 3 C3 Da4 External 3 J3 gt All Extensions amp External Press TRANSFER or Enter required number Recall hookswitch For All Extensions amp External you The other party is placed on hold can enter 339 instead of 33 gt gt Wait for an gt na gt ag answer Talk On hook J 4 lt gt gt C Tone t Optional for External only Announce 8 e 1 You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e 2 Enter 33 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 3 Enter 34 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e After you go on hook the party on hold can talk to the person who answers the page 72 User Manual 1 6 Making Answering a Paging Announcement 1 6 2 Answering Denying a Paging Announcement You can answer a paging announcement from any extension You can a
83. is full 2 way Record Used to record a conversation into your own mailbox 2 way Transfer Used to record a conversation into the mailbox of a specified extension Used to listen while a caller is leaving a message in your voice mailbox and if desired intercept the call Used to stop monitoring your own voice mailbox while a caller is leaving a message or stop the alert tone heard in Private mode while a caller is leaving a message Voice Mail VM Transfer Used to transfer a call to the mailbox of a specified extension User Manual 15 1 1 Before Operating a Telephone 16 How to Follow the Steps An example system operation procedure is shown below Calling Other Extensions BHeHeHEeHERteHEeEeEeEEeESEEgEeegE eEligwaila i a Feature title To call another extension Intercom Call s Operation steps Tt fae Icons and meanings yN gt CD gt EeEeeeeea TT are explained in Icon Descriptions Off hook Press DSS or dial Talk p extension number GN e The Direct Station Selection DSS button light shows the current status as follows Off The extension is idle eeeeee es Conditions Red on The extension is on a call e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Re
84. ll Message Log in Log out Used to switch between Log in and Log out status Extension Lock Used to remotely lock or unlock another extension Day Used to change the time service mode to day mode Used to change the time service mode to night mode 14 User Manual 1 1 Before Operating a Telephone Customised Button Function o Used to change the time service mode to lunch mode Caller ID Indication Common Caller ID Indication Personal Caller ID Selection Common Caller ID Selection Personal Live Call Screening LCS LCS Cancel Used to inform you of calls logged in the common area store the information of an incoming call during a conversation and view caller information while on hook and then call back a caller Used to inform you of calls logged in your personal area store the information of an incoming call during a conversation and view caller information while on hook and then call back a caller Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the common area Call log is full Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the personal area Call log
85. lls 1 2 6 Using Your Calling Privileges at Another Extension Walking COS You can use your calling privileges class of service COS at another extension to override calling restrictions that have been set at that extension To use this feature a preprogrammed extension password is required Ask your manager for the extension password PT SLT At another extension extension your a gt gt gt gt gt gt Off hook Enter 7 Enter extension Dial your password extension number gt J C Tone amp no D Tone Enter Dial outside phone number An SLT user can enter 0 Press the CO button or seize an outside CO instead of line before dialling the outside phone number e Rotary single line telephone SLT users cannot use this feature User Manual 37 1 2 Making Calls 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA When an outside caller dials a specified telephone number of the PBX a prerecorded Direct Inward System Access DISA outgoing message OGM can greet the caller and give information about how to access an extension The operator does not need to be involved If there is no recorded message the caller will hear a short beep instead of the DISA OGM The caller may also be able to access system features or call an outside party by using the caller s password DISA security code depending on the security mode Ask your manager ab
86. lock message waiting indications PT SLT Clock code gt Tock code Lock WN gt ZG gt a gt a awe C Tone y lock code MONER Off hook Enter 70 Enter lock code 4000 9999 Enter On hook 2 times to lock or one time to unlock An SLT user can enter 0 instead of e e You can lock message waiting indications so that other extensions cannot confirm call back or clear message waiting indications left at your extension Message Waiting for Fy Another Extension Lock The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL Even while this lock is on you can confirm call back or clear message waiting indications left at your own extension e On your proprietary telephone PT you can establish one or more Message for another extension buttons These buttons can display message waiting indications left at other telephones e To cancel all message waiting indications left at another extension it is necessary to first assign the corresponding Message for another extension buttons on your phone e The MESSAGE Message for another extension button light or Message Ringer Lamp shows the current status as follows Off No messages Red on New messages e The display shows messages in the order received starting with the selected message lt Example gt 5 678 12534 e Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature e If y
87. lso set your proprietary telephone PT to not receive paging announcements To answer PT SLT DY gt EDEB Eai 4 Off hook Enter 43 Talk To refuse accept paging announcements Paging Deny S aan Ss m Ll Re C0 Accept X Off hook Enter 734 Enter 1 to refuse Enter On hook or 0 to accept e Enter 43 when Plan 2 or Plan 3 is selected as the numbering plan through system programming iw e When an outside CO line call is paged and transferred you can answer the call by pressing the corresponding CO button whose indicator is flashing slowly e The following are extensions that cannot receive paging announcements a PT that is ringing or busy aPT in Paging Deny mode aPT in Do Not Disturb DND mode User Manual 73 1 7 Setting the Telephone According to Your Needs 1 7 Setting the Telephone According to Your Needs 1 7 1 Setting the Alarm Timed Reminder You can set your telephone to ring at a set time to remind you of a meeting appointment or as a wake up call The alarm can occur either one time or daily every day until cancelled at a preset time When you go off hook to answer you hear a special dial tone dial tone 3 To set PT SLT 0 AM 1 Onetime YD gt ZH gt gt gt 1 PM 2 Daily Off hook Enter 76 Enter hour 01 12 and minute 00 59 Enter 1 for one time and then 0 for AM or 1 for PM or 2 for daily gt gt gt g
88. m programming your extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records that contain all dealer performed system programming If necessary you can request copies of these records to confirm the available facilities and features User Manual 121 3 3 Customising Your PBX System Programming Icon Descriptions PREV PREVIOUS Oe es ee m y ee g e PS 122 User Manual 3 3 Customising Your PBX System Programming Procedure The basic steps are shown below 1 To enter programming mode PROGRAM O gt CRIED gt mager password Press PROGRAM Enter Enter manager password 2 To programme You can enter each programme number 3 digits 3 To exit programming mode PROGRAM O Press PROGRAM User Manual 123 3 3 Customising Your PBX System Programming 3 3 2 System Programming System Speed Dialling Number 001 You can store frequently used phone numbers for convenient dialling To end J CCDC gt Ge gt gt phone ne gt STORE gt GENDD Enter 001 Press NEXT Dial system Dial phone Press STORE Press END speed dialling number number 00 99 max 32 digits To continue NEXT lt m PREV Press NEXT Press PREV SELECT Press SELECT
89. n light shows the current status as follows N SNS S Off The extension is idle Red on The extension is on a call e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are EE useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 18 User Manual 1 2 Making Calls To call the operator Operator Call You can easily call the extension assigned as the operator extension PT SLT D gt 2 Off hook Enter 0 or 9 o e The default operator call number varies depending on your country area 5 For more details consult your dealer Calling an Outside Party There are 4 methods of seizing an outside CO line Use whichever method you prefer unless requested by your manager to use a specific method Choose one of the following methods To select an idle outside CO line automatically Automatic Line Access PT SLT outside i gt gt C4 Off hook Enter automatic line Dial outside phone Talk access number number For New Zealand 1 or 9 e e The default automatic line access number varies depending on your country area For more details consult your de
90. naging Call Logs 119 MESSAGE 13 Message 14 116 Message for another extension 14 117 Message Waiting 31 134 Message Waiting for Another Extension Lock 33 Microphone Mute 60 MONITOR 13 Monitoring a Room Room Monitor 83 Muting a Microphone Microphone Mute 60 N Navigator Key 14 Night 14 116 O One touch Dialling 14 23 116 One touch Transfer 45 Opening a Door Door Open 86 Operation 9 Operator Call 19 133 Operator Manager Operation 99 Originating a 3 party to 5 party Conference Call 5 party Conference 57 Other CO O CO 14 116 Outgoing Message OGM for DISA UCD 38 108 Outside CO Line Group Access 20 133 Outside CO Line Ringing Selection 113 P Paging 71 Paging and then Transferring a Call 72 Paging Deny 73 PAUSE 13 Personal Programming 112 Personal Speed Dialling 24 133 Pickup Dialling gt Hot Line 25 133 Preventing Other People from Joining Your Conversation Executive Busy User Manual 149 Index Override Deny 78 Preventing Other People from Picking Up Your Calls Call Pickup Deny 44 Preventing Other People from Using Your Telephone Extension Lock 69 Printing and Clearing Call Logs PROGRAM 14 Programmable Feature PF 14 Programming Information 121 Protecting Your Line against Notification Tones Data Line Security 80 Pulse to Tone Conversion 63 138 Q Quick Dialling 26 R Receiving Call Waiting 77 Receiving Calls 41 Recording a Conversation 2 way Record
91. ndex Numerics 2 way Record 15 93 117 2 way Transfer 15 94 117 301st Incoming Call Logged in the Common Area 3 level Automated Attendant 2 106 138 3 party Conference 55 138 5 party Conference 57 135 A Absent Message 67 135 Accessing Another Party Directly from Outside Direct Inward System Access DISA 38 Accessing External Services External Feature Access EFA 87 Account Code Entry 22 133 Adding a Third Party During a Conversation 3 party Conference 55 Alternate Calling Ring Voice 36 138 Alternate Receiving Ring Voice 114 Answering a Call from Another Telephone Call Pickup 43 Answering a Call Ringing at Another Telephone Call Pickup 43 Answering Call Waiting 52 Answering Call Waiting from the Telephone Company 54 Answering Call Waiting inthe PBX 52 Answering Calls 41 Answering Hands free Hands free Answerback 42 Answering Denying a Paging Announcement 73 Appendix 129 AUTO ANS Auto Answer MUTE 13 AUTO DIAL STORE 13 Automated Attendant AA 40 Automatic Calloack Busy Camp on Automatic Callback Busy Cancel 30 Automatic Line Access 19 133 Automatic Redial 27 28 Background Music BGM 79 Basic Calling 18 Before Leaving Your Desk 64 Before Operatinga Telephone 10 BGM gt Background Music BGM 79 BSS gt Busy Station Signalling BSS 30 29 138 Busy Station Signalling BSS 30 138 Busy Tones 143 C Call Forwarding FWD 64 135 CallHold 47 Call Hold
92. ng and then Transferring a Call Paging You can make a paging announcement to several people at once Your paging announcement can be heard through an external speaker and through the built in soeakers of proprietary telephones PTs An extension user can answer your paging announcement and establish an intercom call There are 4 types of paging as shown below All Extensions Paging through the built in speakers of all PTs Group Paging to a certain extension group through the built in speakers of PTs External Paging through an external speaker All Extensions amp External Paging through both the built in speakers of all PTS and an external speaker PT SLT Off hook nen gt Co All Extensions EDEDHG Group 1 8 2 gt Ge Edema J 4 gt gt _ EDEB gt All Extensions amp External Optional f r External only Enter required number Announce For All Extensions amp External you can enter 339 instead of 33 gt ey gt C4 Talk 1 Enter 33 when Plan 2 or Plan 3 is selected as the numbering plan through system programming 2 Enter 34 when Plan 2 or Plan 3 is selected as the numbering plan through system programming Only one person can use the Paging feature at a time If someone is already using the Paging feature when you try to make a paging announcement you will hear a busy tone User Manual 71 1 6 Making Answering a Paging Announcement Pag
93. nt call 2 placing the current call on hold 1 To disconnect the current call and then talk to the new party While hearing a call waiting tone D CO baal 4 Press CO or Talk to the INTERCOM new party While hearing a call waiting tone I N F Talk to the On hook Off hook new party 52 User Manual 1 4 During a Conversation 2 To hold the current call and then talk to the new party While hearing a call waiting tone CO D INTERCOM Press CO or INTERCOM Press HOLD Disregard this step if both parties are extensions While hearing a call waiting tone be Press Recall On hook hookswitch Call Hold feature number gt 4 Talk to the new party Git SYD gt Off hook Talk to the new party You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e An SLT user cannot transfer a new call while holding the current call To transfer the new call first park the original call using the Call Park feature then go on hook and off hook User Manual 53 1 4 During a Conversation cS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Call Waiting T
94. nversation 1 4 3 Talking to 2 Parties Alternately Call Splitting When talking to one party with another party on hold you can switch between the 2 parties During a conversation D D CO CO orn va h CO INTERCOM Press HOLD Press CO or Talk to the Press HOLD INTERCOM other party Disregard this step if both parties are extensions I mD CO d D 4 C Tone INTERCOM Press CO or Talk to the INTERCOM original party Disregard this step if both The other party parties are extensions will be on hold During a conversation Le Ma amp es E hg D Tone Press Recall Talk to the hookswitch other party Press Recall Talk to the original party hookswitch The other party will be on hold o e This feature is not available for calls from doorphones or paging announcements User Manual 51 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone is heard through the speaker or handset when either an outside CO line call is received or another extension is letting you know that a call is waiting You must activate this feature to be able to use it Default Disable To set Call Waiting refer to 1 7 3 Receiving Call Waiting You can answer the second call by 1 disconnecting the curre
95. o a 5 party conference call during a 3 party conference call among 3 extensions e Ifa parked call is not retrieved within 5 minutes while you are trying to establish a 5 party conference call you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone e If you hear a busy tone after dialling the desired phone number or if you dial a wrong phone number press the FLASH RECALL button to retry e If you want to talk to the other 2 parties on hold again before the fourth party answers first go on hook then follow the Call Park Retrieve procedure and press the CONF button to retrieve each of the held calls cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 59 60 1 4 During a Conversation 1 4 6 Muting a Microphone Microphone Mute You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker XP No SLT To set cancel AUTO ANS MUTE Press MUTE N e The AUTO ANS MUTE button light shows the current status as follows Off Normal Ss Flashing red slowly Mute This feature is only available during a hands free conversation User Manual 1 4 During a Conversation 1 4 7 Using the Headset Headset Operation Connecting an optional headset allows for hands free conversations This feature is also known as H
96. o a Busy Extension Busy Station Signalling BSS If the extension that you want to call is busy you can send a call waiting tone to inform the extension user that your call is waiting When the extension user hears this tone he or she can choose to put the current party on hold and talk to you PT SLT While hearing a busy tone after dialling an extension number 2 Enter 2 e If you hear a reorder tone after dialling an extension number this feature is not available for the other party s phone This feature is only available if the called extension on has set Call Waiting To set Call Waiting refer to 1 7 3 Receiving Call Waiting To answer a waiting call refer to 1 4 4 Answering Call Waiting 30 User Manual 1 2 Making Calls Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication Message Ringer Lamp When the called extension is busy or does not answer a your call you can leave a notification so that the called Yy party may call you back a button light Calling Back a Caller Who Left an Indication When you receive a message waiting indication the MESSAGE Message for another extension button light or Message Ringer Lamp will light You can call back the caller simply by pressing the lit MESSAGE Message for another extension button Leaving a Message Waiting Indication To leave a message waiting indica
97. of a gas leak to report the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire as they may explode Dispose according to local regulations SAVE THESE INSTRUCTIONS User Manual Attention Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight If you are having problems making calls to outside destinations follow this procedure to test the outside CO lines 1 Disconnect the PBX from all outside CO lines 2 Connect known working single line telephones SLTs to those outside CO lines 3 Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the outside CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside CO lines until it has been serviced by an authorised Panasonic Factory Service Centre Never attempt to insert wires pins etc into the vents or holes of this unit Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as ben
98. one Type Selection Default lt lt 15s _________ __ gt one UAT E E E E MNI m a ae Answering Call Waiting from the Telephone Company Your telephone company may also offer an optional call waiting service which can inform you that you have another call on the same outside CO line For more details consult your telephone company While hearing a call waiting tone l While hearing a call waiting tone ne amp ne FLASH RECALL i O 2 i TO gt To C D Press FLASH RECALL Press Recall i hookswitch 54 User Manual 1 4 During a Conversation 1 4 5 Talking to Multiple Parties Conference Adding a Third Party During a Conversation 3 party Conference Leaving a Conference Call Unattended Conference Originating a 3 party to 5 party Conference Call 5 party Conference Adding a Third Party During a Conversation 3 party Conference You can add a third party to your conversation To establish a 3 party conference call PT SLT During a conversation CON desired GD d Ci gt qu gt Ga PP 4 Dial desired Talk to the FFA phone number third party CONF Press CONF or Recall hookswitch For an outside phone number press the CO and then enter 3 button or seize an outside CO line before dialling the phone number J d ma h Optional Press CONF or Recall hookswitch Talk A 3 party conference call is now established To
99. or time amp Date amp Time Set in 2 1 6 Changing System Settings Using Programming Mode The display is dim m Change the display contrast level amp gt 1 1 1 Before Operating a Telephone The MESSAGE Message button light or e There are 2 possible reasons Message Ringer Lamp is lit 1 Someone has left a message waiting indication for you or 2 Someone has left a Voice Mail message for you Press the MESSAGE Message button to call the party back or receive the message A power failure has occurred e When a power failure occurs All functions of the PBX and Panasonic PTs stop Outside CO line 1 is automatically connected to extension jack 01 This allows outside CO line conversations between the connected single line telephone SLT and outside destination e When the power is turned back on Your PBX restarts with the stored data automatically Memory is protected by a factory provided lithium battery There is no memory loss except for the data associated with Automatic Callback Busy Redial and Call Park 132 User Manual 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table The numbers listed below are the feature numbers used to access the PBX features The numbering plan can be selected through system programming Numbers in parentheses indicate that the feature numbers are different from those of Plan 1 when Plan 2 or Plan 3 is selected Feature
100. ored in the PBX System Speed Dialling Dialling a Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling Using a One touch Button One touch Dialling You can dial a phone number max 24 digits previously stored to a flexible button with a one touch operation XP No SLT One touch Dialling Press One touch Dialling e A telephone number longer than 24 digits can be stored by dividing it among 2 or more One touch Dialling buttons e You can confirm the stored number of a One touch Dialling button by pressing it while on hook e You can press a CO button to select a desired outside CO line before pressing the One touch Dialling button cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number User Manual 23 1 2 Making Calls Using Numbers Stored at Your Extension Personal Speed Dialling You can store up to 10 numbers at your extension for your personal use This feature is also known as Station Speed Dialling To store a phone number PT SLT ersonal speed desired J D gt G5 Paz gt LJ gt GD of SF Off hook Enter 2 Dial personal speed Dial desired Enter On hook dialling number 0 9 phone number max 24 digits For an outside phone number dial an outside CO line access number before the phone number To dial PT SLT
101. ou go off hook with a single line telephone SLT that has messages waiting a special dial tone dial tone 3 will be heard You can call a caller back or listen to the message by entering the Message Waiting Answer feature number 784 7840 User Manual 33 1 2 Making Calls cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button or Message for another extension button Joining an Existing Call Executive Busy Override You can join an ongoing conversation establishing a 3 party conference call if your extension is permitted through system programming To join an outside CO line call N gt ap a es Optional Off hook Press red CO Talk A 3 party conference call is now established To join an intercom call PT SLT While hearing a busy tone ER n es Optional Enter 3 Talk A 3 party conference call is now established To disconnect one party and talk with another when one of the parties is an outside party LOR INTERCOM Press CO or INTERCOM 34 User Manual 1 2 Making Calls To leave the conference call PT SLT Bo The other 2 parties can continue their conversation On hook e You can also prevent others from joining your conversations Refer to 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny E E Calling an Extension That Is Refusing Calls DND Override
102. our proprietary telephone PT and DSS Console by assigning the following features to them For example if your telephone has more CO buttons than the number of outside CO lines connected to your PBX you can customise unused CO buttons by assigning them to be One touch Dialling buttons To continue Tt PROGRAM C0 08S FF 2 AUTO DIAL PROGRAM input STORE Press PROGRAM Press CO DSS Follow Press STORE Press PROGRAM PF or MESSAGE programming input a Programmable Button Button Single CO S CO Programming Input LO outside CO line no 1 3 Group CO G CO CE outside CO line group no 1 3 1 Other CO O CO Direct Station Selection DSS C1 4 extension no 1 One touch Dialling desired no max 24 digits Conference Message 4 FWD DND Call Forwarding Do Not Disturb 79 iaht 5 zg 8 oO x Caller ID Indication Personal c 5 pist st st tists pitt tT yt R Caller ID Selection Personal 116 User Manual 3 1 Customising Your Phone Personal Programming rogramming Input 00 DSS PF MESSAGE Erernt jv 0 emerson Cs a pewne Tw Tv _ voce mat orenson ro parese fw Tv _ E s vemen oenson ro mecasosnatese v v D saw o d eea prerane O CD rman o aoras omn r ima pensne E l ee e 1 To erase an incorrect entry press the TRANSFER CLEAR button The TRANSFER li button be
103. out the mode assigned to your PBX SS Supported destinations To call an extension From an Outside Telephone n No Security Mode Trunk Security Mode DO Ge h rN phone no RB Tone amp extension no RB Tone DISA OGM Off hook Dial DISA or one short beep Dial desired phone number extension number You can dial the preprogrammed AA number instead n All Security Mode N gt none ne 2 gt DISA security code pp r S l R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security code phone number 4 10 digits gt oad One short beep extension no R B Tone Dial desired extension number You can dial the preprogrammed AA number instead 38 User Manual 1 2 Making Calls To call an outside party From an Outside Telephone n No Security Mode gt DISA 2 outside y N phone no R B Tone amp phone no DISA OGM or one short beep Off hook Dial DISA Dial outside phone phone number number Seize an outside CO line before dialling the outside phone number n Trunk Security Mode All Security Mode D gt a CE gt Oek gt R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security code phone number 4 10 digits One short beep pie Dial outside phone number Seize an outside CO line before dialling the outside phone number User Manual 39 1 2
104. ples The displays and the illustrations shown throughout this manual as examples are of a telephone connected to the KX TEB308 Restrictions Features that have been restricted through system programming will not be available at your extension Icon Descriptions The following icons are used frequently throughout this manual This feature cannot be used with an D Seize an outside CO line by doing SLT aa one of the following CD 9 Co Press a CO button CD Dial the automatic line access i a outside number 9 0 See Programming for related CO line mai Note programming if necessary group no For New Zealand the automatic line access number may be either 1 or 9 Dial the outside CO line group access number 8 and outside CO line group number User Manual 11 1 1 Before Operating a Telephone ANS Go off hook by doing any of the following 2 Lift the handset Press the SP PHONE button Press the MONITOR button To start talking lift the handset Press the Call button on the Doorphone 000000 000000 000000 000000 200000 Go on hook by doing any of the Press the Recall hookswitch briefly g following lj e Hang up FEA e Press the SP PHONE button e Press the MONITOR button z Enter the required number o desired no S lt Example gt Enter the account code You will hear a busy confirmation Dial an extension number 3 dial or ringback tone B Tone Bus
105. re Clear 82 136 Station Speed Dialling gt Personal Speed Dialling 24 133 Switching the Calling Method Alternate Calling Ring Voice 36 Switching the Time Service Mode Time Service 101 System Password 109 119 121 system Programming 121 124 System Speed Dialling 25 133 System Speed Dialling Name 011 system Speed Dialling Number 001 7 Talking to 2 Parties Alternately Call Splitting 51 Talking to Another Party without Lifting the Handset Hands free Operation 62 Talking to Multiple Parties Conference 55 TAM gt Telephone Answering Machine TAM 483 Telephone Answering Machine TAM 43 125 124 Time Service 101 137 139 Timed Reminder 74 136 Tone 10 TRANSFER 13 Transferring a Call Call Transfer 45 Transferring to an Extension within the PBX 45 Transferring to an Outside Destination 46 Troubleshooting 130 Turning on the Background Music BGM 79 U Unattended Conference 56 Using a Display Proprietary Telephone 95 Using a Navigator Key Volume Key depending on the type of your PT 11 Using a One touch Button One touch Dialling 23 Using a Preprogrammed Number Quick Dialling 26 Using an Account Code Account Code Entry 22 Using Numbers Stored at Your Extension Personal Speed Dialling 24 Using Numbers Stored in the PBX System Speed Dialling 25 Using the Headset Headset Operation 61 Using User supplied Equipment 85 Using Your Calling Privileges at Another Extension Walking COS 37
106. rogramming Mode Confirming Your Own Extension Number Self extension Number Confirmation To switch the display between date month day day month and time x date month day day month year day of the week and extension number and extension name if stored User Manual 139 4 3 Identifying Tones 4 3 Identifying Tones 4 3 1 Identifying Tones While On hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types outside CO line intercom or doorphone calls or are fixed for certain call types Hold Recall Timed Reminder or Camp on Recall single 1s Incoming calls Hold Recall D l outside CO line calls i Double 4s Incoming calls Hold Recall E O E ee ee ee SE intercom calls PD eed LETT Triple ds Incoming calls Timed i Beem AEn o AAR S Double Incoming calls doorphone lt casonvveampon Rea FLA AP AA Ring Tone Patterns Sent from the Telephone Company New Zealand only The following ring tone patterns sent from the telephone company can be detected for each outside CO line Pattern 1 odis P ts eee ts eee pt Pattern 2 is lt gt i eee i eee I Pattern 3 is lt 7 140 User Manual 4 3 Identifying Tones Pattern 4 Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected
107. rogramming in advance you can pick up a call to another extension in the same extension group simply by going off hook even if your extension is not ringing extension is not the TAM extension or the TAM cannot answer the call because it is J J e Ifyou hear a reorder tone when trying to retrieve a call from a TAM the dialled EE performing another operation User Manual 43 1 3 Receiving Calls Preventing Other People from Picking Up Your Calls Call Pickup Deny You can prevent other extension users from picking up your calls PT SLT 1 Prevent D gt m F gt 0 Allow C Tone Off hook Enter 72 Enter 1 to prevent Enter or 0 to allow YD gt DW gt An SLT user can enter 0 instead of 44 User Manual 1 4 During a Conversation 1 4 1 4 1 During a Conversation Transferring a Call Call Transfer Transferring to an Extension within the PBX Transferring to an Outside Destination Transferring to an Extension within the PBX You can transfer incoming calls to another extension Depending on the setting of your PBX proprietary telephone PT users may also be able to transfer incoming outside CO line calls to another extension simply by pressing the corresponding Direct Station Selection DSS button One touch Transfer To transfer PT SLT During a conversation TRANSFER Press TRANSFER or Recall hookswitch Git Talk gt gt If you wish you can
108. s are heard Clearing Features You can reset the following features to their default settings This operation also cancels the AUTO ANS MUTE status of both the Hands free Answerback feature and the Room Monitor feature Feature Cet E T Line Preference Outgoing Noting Line Preference Incoming Outside CO Line Ringing Selection Alternate Receiving Ring Voice Call Waiting Tone Type Selection To return features to default Personal Programming Data Reset PROGRAM AUTO DIAL PROGRAM O gt CH gt STORE Press PROGRAM Enter Press STORE Press PROGRAM User Manual 3 1 Customising Your Phone Personal Programming Confirming Your Own Extension Number Self extension Number Confirmation You can confirm your jack and extension number Display PT PROGRAM PROGRAM O Press PROGRAM Enter 6 Press HOLD Press PROGRAM 0 e You can also confirm your extension number by pressing the key 2 times X X while B on hook Every time you press the x key the display switches between date month day day month and time date month day day month year day of the week and extension number and extension name if stored User Manual 115 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can customise the flexible CO buttons Direct Station Selection DSS buttons Programmable Feature PF buttons and MESSAGE buttons on y
109. ss CO DSS Enter 2 Press STORE Press PROGRAM or MESSAGE 118 User Manual 3 2 Managing Call Logs 3 2 Managing Call Logs 3 2 1 Requirements The manager can print out and clear call log information for each extension Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX 17730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no calls User Manual 119 3 2 Managing Call Logs 3 2 2 Printing and Clearing Call Logs PROGRAM AUTO DIAL HOLD PROGRAM O gt CENCE menace gt gt GRAD gt S gt Oo password AP p Press PROGRAM Enter Enter manager Press Follow Press Press PROGRAM password STORE programming HOLD input r TRANSFER AUTO DIAL 2 Clearing the call records of each extension 1 extensionno O STORE AUTO DIAL 2 Printing the call records of each extension 1 extensionno STORE AUTO DIAL 3 Clearing the call records of all extensions 5 STORE e 1 To confirm the cleared date and time press the FWD
110. t D 2 a C Tone Enter On hook An SLT user can enter 0 instead of To cancel PT SLT DS gt o gt m E S amp S C Tone Off hook Enter 76 Enter 2 Enter An SLT user can enter 0 instead of 74 User Manual 1 7 Setting the Telephone According to Your Needs To stop the alarm PT SLT D a 3 Pressing any button on a PT Off hook also stops the alarm To confirm Display PT RNN gt z6 P Off hook Enter 76 a e The alarm rings for 30 seconds e f you receive an incoming call during an alarm the ringing for that call will start after the alarm stops ringing a gt D E ae Enter 3 Enter On hook e If the telephone is off hook at the time an alarm is scheduled to ring the alarm will start after the telephone goes on hook again User Manual 75 1 7 Setting the Telephone According to Your Needs 1 7 2 Refusing Incoming Calls Do Not Disturb DND You can set your telephone to prevent incoming calls from ringing at your telephone This can be useful in situations where you do not want to be disturbed for example during a meeting To set cancel PT SLT FWD DND AN gt LA se gt oO Q a TAEB 0 Cancel C Tone Off hook Press FWD DND Enter 4 to set Enter On hook or enter 71 or 0 to cancel An SLT user can enter 0 instead of e e The FWD DND Call Forwarding Do Not Disturb button light shows the
111. t oa gt e gt D E T C Tone y Cancel Enter 1 to set Enter On hook Off hook Enter 731 or 0 to cancel An SLT user can enter 0 instead of To set cancel for intercom doorphone calls PT SLT 1 Set a D f ep 0 Cancel An Enter 1 to set or 0 to cancel N gt Me gt Enter On hook Off hook Enter 732 An SLT user can enter 0 instead of User Manual T7 1 7 Setting the Telephone According to Your Needs 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny You can prevent other extension users from using the Executive Busy Override feature to join an ongoing call PT SLT 0 Prevent gt a aR 1 Allow C Tone Off hook Enter 733 Enter 0 to prevent Enter On hook or 1 to allow WD gt Daw gt An SLT user can enter 0 instead of 78 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 5 Turning on the Background Music BGM You can listen to background music BGM through your telephone speaker while on hook If your extension becomes busy off hook making or receiving a XP call etc the music will stop When you go back on hook the music starts again No SLT To set cancel While on hook EB Enter 1 o e Your PBX can be programmed not to play music when 1 is entered while on hook Ask your manager or dealer User Manual 79 1 7 Setting the Telep
112. tion When the called extension is busy or does not answer Press MESSAGE To leave cancel a message waiting indication PT SLT 1 Leave desired a GE gt om S Eo 2 3 Off hook Enter 70 Enter 1 to leave Dial desired Enter On hook or 2 to cancel extension number An SLT user can enter 0 instead of User Manual 31 1 2 Making Calls To cancel a message waiting indication using the MESSAGE button desired MESSAGE MESSAGE GT N gt 6 Off hook Dial desired Press MESSAGE 2 times On hook extension number Calling Back a Caller Who Left an Indication To check a received message and call back Display PT While on hook MESSAGE MESSAGE O O D gt RNN gt 4 Message for Message for another extension another extension Press MESSAGE or Off hook Press MESSAGE or Talk Message for another Message for another extension until the desired extension extension is displayed The message is cleared after the conversation To cancel all message waiting indications left at your extension PT SLT SD om gt We ww g D Tone C Tone Off hook Enter 70 Enter 0 Enter On hook An SLT user can enter 0 instead of 32 User Manual 1 2 Making Calls To cancel all message waiting indications left at another extension S l om gt gt Caw gt ap HR D Tone C Tone Off hook Enter 70 Enter 3 Dial extension number Enter On hook To lock un
113. vel Automated Attendant A caller can be directed to the desired party simply by pressing a single digit number as directed by the 3 level DISA outgoing messages OGMs First l gt DISA Dial 0 Operator OGM 3 level Dial1 DISA OGM 1 3 level 3 level Dial2 DISA DialO DISA OGM 2 OGM 22 3 level 3 level Dial 3 DISA gt Dial1 DISA OGM 3 OGM 23 3 level Dial 2 DISA OGM 24 Fixed Line SMS Terminal Support This PBX can route incoming calls sent from a Short Message Service SMS centre to specific single line telephones SLTs that support SMS SMS centre SS e Telephone Company ps a cc gt We recommend using SMS enabled Panasonic SLTs In this manual e Proprietary Telephone is abbreviated as PT 1 Single Line Telephone is abbreviated as SLT Proprietary Telephone with a Display is abbreviated as Display PT e The suffix of each model number is omitted e The following icons are used as hints and conditions throughout this manual i di Hints Conditions E 1 In this manual proprietary telephone PT means an analogue proprietary telephone APT User Manual 3 Important Information WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER UNPLUG THIS UNIT FROM THE AC OUTL
114. ving Call Waiting To set for outside CO line calls To cancel for outside CO line calls To set for intercom calls doorphone calls To cancel for intercom calls doorphone calls 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny To prevent To allow 1 7 6 Protecting Your Line against Notification Tones Data Line Security Toset To cancel 1 7 8 Clearing Features Set at Your Extension 79 0 Extension Feature Clear 136 User Manual 1 7 9 Monitoring a Room Room Monitor To set To cancel To monitor through a doorphone 1 8 1 If a Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open 1 8 2 If a Host PBX is Connected Accessing External Services External Feature Access EFA 1 8 3 If a Voice Processing System is Connected Forwarding Your Calls to a Voice Processing System Voice Mail Integration Toset To cancel To listen to messages Screening Calls Live Call Screening LCS To set the LCS password To cancel the LCS password 1 9 1 Calling with the Incoming Call Log fo erase all caller information in the personal area To disregard the newest call in the personal area To overwrite the oldest call in the personal area To set logging of caller information when answering a Call To cancel logging of caller information when answering
115. xtension INTERCOM MONITOR en Used to make or receive intercom calls a Used to select hands free dialling and monitor operation REDIAL MESSAGE OF ajia Used to answer an intercom call TRANSFER Used to transfer a call to another party automatically in hands free mode or to mute the built in microphone during a conversation HOLD FLASH RECALL Used to place a call on hold A CA Used to disconnect the current call and O make another call without hanging up or to send an EFA External Feature Access signal to the telephone company or host PBX to access external features CONF Conference VOICE CALL Used to establish a 3 party or 5 party ce Used to answer an intercom call conference call automatically AUTO ANS Auto Answer MUTE TRANSFER CONF Ci User Manual 13 1 1 Before Operating a Telephone FWD DND Call Forwarding Do Not PROGRAM fo Disturb PROGRAM Used to enter and exit programming Used to set the FWD or DND feature for O mode the extension Navigator Key Programmable Feature PF Used to adjust the volume of the speaker Located in the right column of the CO PF button array on certain telephones or on the DSS Console Used to access a preprogrammed feature Mostly used as a One touch Dialling button handset and headset and the display contrast or to select desired items Volume Key Used to adjust the volume of the speaker handset and headset Customis
116. y Tone C Tone Confirmation Tone D Tone Dial Tone R B Tone Ringback Tone outside Dial an outside telephone number Dial an extension number or outside telephone number 12 User Manual 1 1 Before Operating a Telephone When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console you will be able to use some of the useful feature buttons described below These buttons simplify certain operations The illustrations below may differ from the actual buttons on your telephone Fixed Buttons CO SP PHONE Used to access an outside CO line or a Used to select handset or hands free outside CO line group when making or operation receiving a call The button s preprogrammed Outside CO Line Access method determines which line is selected Can also be customised as a feature button AUTO DIAL STORE Used for System Speed Dialling Saved Number Redial and storing programme changes REDIAL Used to redial the last number dialled PAUSE Used to insert a dialling pause in a stored number AUTO DIAL PAUSE MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T7700 series telephones With KX T7700 series telephones the Message Ringer Lamp is lit when a message waiting indication is left at your e
117. zene or thinner When using a Panasonic proprietary telephone PT use only the correct Panasonic handset User Manual 5 For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO 6 User Manual Table of Contents 1 021g 1 0 9 ee EEE eee ee 9 1 1 Before Operating a Telephone c ccccesecceeeeeneeeneeeeneesenseceseseenecenseeesesenseeensssenssoneess 10 1 1 1 Before Operating a TelePhone cece cccccceccceeeeceeeeeeeeceeceseeesseeeseuseseesseeesueesseesaeeesees 10 1 2 VUNG ANS saranan a a EE a a 18 t21 BISE M e e E E E 18 1 2 2 Easy DIAIING 2 0 cccccce cece cece scence seen eee sees a ease eee a essa eta esaeeeeeesaeeeaaesaeesaeeeeeeeseeseeesseesaees 23 Mee SAC CUMING cna arte saute a are eee acest E E case E ean 27 1 2 4 When the Dialled Party is Busy or There is No AnSwWe cccsccceeeeeeeeeeeeeeeeeeeseeeaeess 29 1 2 5 Switching the Calling Method Alternate Calling Ring Voice s ssssssssseessesnrsesrrsneennes 36 1 2 6 Using Your Calling Privileges at Another Extension Walking COS

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