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Web Server Manager User's Guide 9.0

1. status tp logn Password Database Order Emu Major 172 22 188 ACCORD ACCORD Accord5QL 2 a8 Accords Emu Major 172 22 188 ACCORD ACCORD AccordDB 2 i oe El Product Management minor 172 22 188 ACCORD ACCORD AccordDB 1 33 meus El Product Management Minor 172 22 188 ACCORD ACCORD AccordSQlL 1 Is BS Permissions Users E ri Groups E Personal Scheduler Templates w AccordsQL Ready I Data Base Name MCU s From all databases Server Name is LocalHost WA The MCUs list contains all the MCUs currently defined in all the databases set in the Web Server Manager application If the same MCU is defined in two databases it will appear twice in the MCUs list 2 In the Status area right click the MCU icon and then click Connect Properties The system connects to the selected MCU The MCU status that appears in the Status area changes first to Connecting during the connection procedure and then to Normal at the end of the connection procedure 2 13 Chapter 2 MGC Web Server Manager Basics MCU Statuses The possible MCU statuses are described in the following table Table 2 2 MCU Status Options aawe oO O e OOOO Low Memory The system has used up all its memory resource In such a case disconnect all running conferences and reset the MCU Bad Connection The connection between the MGC Manager and the MCU is lost due to LAN problems Major A major error occurred such as a card was
2. Data Base Name AccordDB Sys DSI Sorting the Labels List You can sort the labels alphabetically by name in ascending or descending order by clicking on the Name column heading MGC Web Server Manager User s Guide Defining Permissions Permissions define the access rights to various functions of the MGC WebCommander MGC Web Server Manager and MGC Database Manager a module of the MGC Manager application You can define various permission types according to your needs creating a wide range of user types Once defined the permission is assigned to a user setting the user rights to various functions The database includes five default permission types These permissions are detailed in Predefined Permissions on page 5 19 To define a new Permission 1 Inthe Browser area right click the Permissions icon and then click Add New Permission to DB pN Permissi Add New Permission to dB 2 The Permission Properties Settings dialog box opens Permission Properties a x Setting Setting2 Permission name Moderator Without Initiating I Database configuration Modify defaults in Manager Owned si rT Enable Meeting Scheduler Web Only r Start Conference Parameters view Partial z F Start im Show saved time T Enable Reservation Calendar Web Only T View ALL reservations in calendar T Enable Meeting Rooms List Web Only I View ALL reservat
3. Click OK The system automatically performs the first backup of all the connected MCU The information is saved to the selected target path disk creating a folder whose name is derived from the MCU IP address For each backup the system creates a folder with the suffix _generation _n where nis the backup number and in which the dat cfg and msg folders are stored If the backup fails for any reason for example if the MCUs are not connected or the WebCommander server is not active the suffix Corrupted is added to the backup folder name in the format _generation _n_corrupted E Training B 172_22_188_40 E 172_22_188_40_Generation_1 4 172_22_188_40_Generation_1_Corrupted E O 172_22_188_40_Generation_2 E B 172_22_188_40_Generation_2_Corrupted aS 172_22_188_40_Generation_3 AS 172_22_188_40_Generation_3_Corrupted 4 13 Chapter 4 Options Settings Automatic Email Language Formatting In the MGC Web Server Manager you can customize the language and default email format of a new Meeting configuring the email settings for the WebCommander and Personal Scheduler You can customize the language and the text of the e mail sent to participants with the conference invitation The customization applies to Meeting invitations sent from the WebCommander and Personal Scheduler To change the format of an email 1 Inthe MGC Web Server Manager Options menu select E mail Format Options Help Server k
4. 5 If the WebCommander Web Server finds such a user it sends a confirmation to start the conference back to the MCU The new conference is started based on the Profile assigned to the Entry Queue 6 In addition to the confirmation to start the conference the WebCommander Web Server sends the MCU the conference parameters that are part of the user definition in the database Users table Conference Entry Password Chairperson Password Billing Code Conference Information corresponding to conference User Defined 1 field These parameters overwrite the conference Profile definitions for these fields If no information is included in the Users table of the database the information is taken from the Profile If the Profile does not contain definitions for these fields they remain empty and participants will be able to connect to the conference without entering the conference entry password or chairperson password depending on the IVR Service configuration The conference is derived from the User name as defined in the WebCommander Server Manager Users table and the conference numeric ID in the following format user name_numeric ID 7 Once the conference is started the participant who initiated the conference is moved to the conference If no IVR Service is assigned to the conference or if the IVR Service is configured without conference Entry Password or without chairperson password prompts and functionality
5. However when the participant dials the IP service prefix using the gatekeeper he she can enter the Numeric ID NID conference name or Meet Me Per Conference ISDN number and connect as an H 323 video participant Type the name of the participant s service provider exactly as it is defined in the Network Service function the system is case sensitive If left blank the default Network Service is used depending on the selected Connection Type If the selected Connection Type is ISDN the default ISDN Network Service is used If the selected Connection Type is H323 the default H323 Network Service is used This field applies only to ISDN connections If a sub service is used type the sub service name exactly as it appears in the Network Service definition If left blank the default sub service is used This option is always set to Terminal 3 47 Chapter 3 Setting Defaults Table 3 4 Participant Defaults Settings2 parameters Continued Fe Num type This field applies only to ISDN connections Select the program type from the drop down list The available options are Unknown National International Network Specific Subscriber abbreviation and Taken from Service These options represent the programs provided by the carrier and are defined in the Network Service Select Taken from Service to indicate that the program should be taken from the Network Service definition 6 Click OK to confirm the new s
6. The term Right click is used when you press the right mouse button on an entry to open a pop up menu The term Click OK means that you can either click the OK button with the mouse or press the lt Enter gt key on the keyboard Keyboard keys appear in capital letters between these two symbols lt gt For example the Shift key appears as lt Shift gt The plus sign between two key names indicates that you must press and hold down one key while pressing down the second key For example press lt Alt gt lt P gt means that you press and hold down the Alt key while you press the P key Bold type appearing in the text or in a procedure indicates the word or the character that you should type into a text box from the keyboard It is also used to indicate the name of the menu button or function that you should select Italic type appearing in the text or in a procedure indicates the name of menu dialog box or field from which an option should be selected or into which parameters should be entered Tips and notes appear in a different typeface LS This is an example of notes that you may encounter throughout this Guide 1 5 Chapter 1 Before You Begin MGC Web Server Manager Basics The MGC Web Server Manager enables users access to the database The database is divided into two modules Administrative tables the configuration tables that enable the administrator and users who have the right to modify thes
7. Change Select this check box to enable the user to change participants the participants position from the Question and position in Q amp A Answer queues during On Going conferences queue When checked enables the following icons amp drop down menus Move Participant Position Up in Q amp A Move Participant Position Down in Q amp A Move Participant to First Position in Q amp A Move Participant to Last Position in Q amp A 5 13 Chapter 5 Administrator s Tasks Table 5 3 Permission Properties Settings2 Parameters Continued Flee eel Control Questioner Select this check box to enable the user to control Session the questioner session from the Question and Answer queues during On Going conferences When checked enables the following icons amp drop down menus e Stop questioner session e Next questioner View Participants Select this check box to enable the user to view participant properties while monitoring an On Going conference When disabled cleared the user will not be able to view or modify the participant properties Delete participants Select this check box to enable the user to be able to from a Conference delete participants from an On Going conference Connect Select this check box to let the user connect or disconnect disconnect participants from an On Going participants conference Mute participants Select this check box to enable the user to mute the participant audio and or video channe
8. Conference Entry Password authentication e Conference Access Chairperson Password authentication 5 36 MGC Web Server Manager User s Guide Conference access authentication can be part of the Ad Hoc conferencing flow conference initiation authentication or independent of Ad Hoc conferencing In this case each participant s connection to a conference is validated by the external database application such as the WebCommander server When Ad Hoc conferencing for conference creation is the first stage in the flow the Entry Queue is configured to Ad Hoc conferencing with the conference parameters defined in a Profile assigned to it The Entry Queue Service assigned to the Ad Hoc enabled Entry Queue is usually configured to access the External Database application for conference creation authentication In the WebCommander Web Server Manager application in the Users Properties table you must define all users with rights to start a new conference using Ad Hoc conferencing For each user defined in the Web Server database you enter the PIN Code conference Numeric ID Conference Entry Password and Chairperson Password when applicable billing code and Conference general information corresponding to the User Defined 1 field in the Profile properties In addition each user is assigned a PIN code and his her VIP status may be defined The user definitions are used for authentication who can start an On Going conference from a
9. Conference invitation De You are invited to a conference named Default_COP_admin1_85241 at 17 08 2006 17 36 00 local 17 08 2006 14 36 00 GMT Conf Entry Password 070682 Conference ISDN dial in number is 2002 Conference IP dial in number is 23450250 Conference ID is 0250 Figure 4 2 Sample email with Fixed Sender Email and Meeting Organizer email addresses 4 23 Chapter 4 Options Settings Application Error Information 4 24 In the WebCommander the user is able to send Debugging information to his next level of support When an exception occurs in the MGC Manager or WebCommander the operator administrator can send an email to support with information that will help analyze the source of the problem In the Web Server Manager you can enable disable the email notifications function in the Options menu To enable disable email crash notifications 1 Inthe MGC Web Server Manager Options menu select Automatic Email Crash Notification Options Help Server gt Enable logger Web Configuration Auto Cascade Configuration Personal Scheduler Configuration Communication Polycom Datastore settings dB s to Update Refresh dB F5 Refresh dB List Ctrl F5 Add Remove connection to ODBC The Automatic Email Crash Notification dialog box opens 2 Enable the Automatic Email Crash Notification box When enabled other options are displayed Automatic Email
10. Interface Type Connection Type Enter the participant s name using numerals and characters only You must give each participant a distinct name Select the Interface Type Select ISDN if the participant connects via ISDN lines T1 CAS if the participant connects via T1 CAS lines ATM if the participant is using the ATM network H 323 or SIP if the participant is connected via LAN and MPI if the participant is connected via serial connection Note SIP participants require the IP card series hardware version 4 24 or above Select the appropriate connection type from the drop down list The MGC WebCommander allows you to set up conference dialing according to three connection types Dial in The participant phones the MCU at conference time You inform the participant of the MCU s phone number When selecting this option the Meet Me Per options are enabled Do not select this option if your default participant s connection type is T1 CAS as only undefined T1 CAS participants can connect to conferences Dial out The MCU calls the participant at conference time The participant s phone number may be entered later when setting up the conference If the Manual Dial Out option in the Schedule tab of the conference settings is cleared the MCU automatically calls the participant at conference time If this option is checked the operator calls the participant Direct The participants are connected directly to the MC
11. Options Settings The Cascade Links List dialog box opens Se Cascade Links List Taken From AccordSQL xi T Enable Cascade Links tink Priority i Source MCU Direction Destination MCU Network Type Connection String Redial Attempts B I Chairperson Activation 3 Select the Enable Cascade Links check box When enabled the system displays the list of primary and secondary links between each two MCUs defined in the MCUs table of the Web Server Manager g Cascade Links List Taken From AccordDB T7 Enable Cascade Links Link Priority Source MCU Direction Destination MCU Network Type Connection Primary Link Product Management 172 22 188 40 ay Field 172 22 188 211 IP__ ol 9251000 Secondary Link Product Management 172 22 188 40 Field 172 22 188 211 IP Primary Link Product Management 172 22 188 40 Beta 172 22 188 210 ISDN Secondary Link Product Management 172 22 188 40 Beta 172 22 188 210 ISDN Primary Link Field 172 22 188 211 Beta 172 222 188 210 ISDN Secondary Link Field 172 22 188 211 fa Beta 172 22 188 210 ISDN Redial Attempts B 4 Chairperson Activation 4 6 4 Define the cascaded link parameters for the primary links and optionally for the secondary links For each cascaded link define the following parameters Table 4 1 Cascaded Link Parameters Link Priority Indicates whether this row contains a primary
12. Select this check box to let the user designate a participant in an audio only conference as the conference speaker lecturer while automatically muting all other participants Select this check box to let the user enable or disable the Mute Meet Me Parties option during an On Going conference Select this check box to enable the user to control voting polling sessions during on going Audio Only conferences MGC Web Server Manager User s Guide Table 5 3 Permission Properties Settings2 Parameters Continued RS ol ee Change Web Enables you to change the password used by the Chairperson participant to identify himself herself as the Password conference chairperson The password is also used to access the conference properties and to monitor the conference in WebCommander Change Conf Enables you to change the password used by the Entry Password participant to access the conference Modify User Select this check box to allow the WebCommander Defined user to modify User Defined fields for a conference Conference fields Recording Control Check this box to allow the user to activate and control a recorder Add Remove Select this check box to enable the user to add or participants from remove participants from the Question and Answers Q amp A queue queues during On Going conferences When checked enables the following icons amp drop down menus Add participant to Q amp A Remove participant from Q amp A
13. Table 3 2 Reservation Defaults Settings2 Parameters Continued Roe ere Attended cont Welcome No Wait Select this option for a Greet amp Guide conference in which the participant is greeted by an audio message and after a pre defined period and automatically connects to the appropriate conference Attended Wait Select this option for a attended conference in which a participant is greeted by an audio message and then is assisted by the operator who connects him her to the appropriate conference IVR The IVR Service enables control over the conference from the participant or chairperson endpoint using touch tone codes DTMF Select this option to assign an IVR Service to the conference This option can only be selected if an Audio card is installed on the MCU If the VR Service check box is cleared and the Entry Queue Access check box in the General tab is checked the participant connects to the conference directly from the Entry Queue If both the IVR check box and the Entry Queue Access check box General Tab are cleared dial in participants can only connect to the conference once dialing the conference dial in number Meet Me conference or if they are defined prior to the conference start When you enable the VR field the following parameter check boxes become available Start Conf Requires Chairperson Terminate After Chairperson Exits Enable Invite Roll Call 3 25 Chapter 3 Setting De
14. H 323 Prefix Optional The H 323 Network Service Prefix defined in the MCU and in the gatekeeper with which the MCU is registered This prefix is used for undefined dial in H 323 participants and for board hunting for H 323 dial in participants First Number Type the first phone number in the range of ISDN dial in numbers allocated by the MCU These numbers are added to the Prefix number to compose the complete number dialed by participants when connecting to the MCU For example if you enter 1000 and the prefix is 97865 the first dial in number in the range will be 978651000 5 2 MGC Web Server Manager User s Guide Table 5 1 MCU Properties pees e Last Number Type the last phone number in the range of dial in numbers allocated by the MCU These numbers are added to the Prefix number to compose the complete number dialed by participants when connecting to the MCU For example if you enter 9999 and the prefix is 97865 the last dial in number in the range will be 978659999 Define the order in which the MCUs are selected to handle a new conference when two or more MCUs are connected When a new conference is started the system will try to establish it on the MCU numbered as 1 The MCU listening port is set by default to 5001 You can modify the default setting by click the Advanced button to select a new port number In the Port Number list select 1205 the IANA assigned port to MCUs or select Auto Discovery t
15. four motion vectors for every macro block one motion vector per block A macro block is a piece of the picture that contains four blocks Without this annex the transmitting encoder can only choose one motion vector for optimal prediction of the macro block Annex N Reference Picture Selection Mode This annex enables the conference to recover efficiently after transmission errors have occurred in the macro blocks and reported via a relevant message to the speaker encoder Annex P Reference Picture Re sampling This annex enables the transmitting encoder to apply a re sampling process to the previous decoded reference picture in order to generate a warped picture for use in predicting the current picture The main purpose of this annex is to support the relationship of the current picture to a previous picture which had a different source format such as CIF QCIF ACIF etc MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe cs Chair Control Chair Control is an option that enables an endpoint to control the conference and other conference participants This option is used to enable the Chair Control This option is enabled when the Cascade field is set to None Cascade Cascade is an option that enables you to run a conference that is connected directly to other conferences these conferences are not connected directly to each other The conferences may ru
16. sa le Restricted SilencelT Conference On Port Select this option if all the participants are using Restricted lines whose Line Rate for each channel is 56 Kbps instead of 64 Kbps If not all the participant use restricted lines the Restrict option should be selected only in the participant settings Select the Silence IT check box to enable this feature When a noisy line is detected and an Audio participant is muted a message is played informing the other participants that one of them was muted due to the noisy line Silence IT must be enabled in the IVR Service to be enabled for new conferences If Silence IT is not enabled in the IVR the conference definition is rejected Select the Conference On Port setting when you want conferences to use a single video port on the MCU It enables the selection of a video layout for the conference but all the conference participants see the same layout and the same participants that is also the speaker can see himself herself Personal layout selection is not available in this mode and the video quality is determined by the highest common video parameters and video line rate The following modes are not available for conferences set to Conference On Port e Lecture Mode e Personal Layout e Cascading For more information see MGC WebCommander User s Guide Chapter 7 3 9 Chapter 3 Setting Defaults 3 10 Table 3 1 Reservation Defaults Settings1 Parameter
17. 123456 This is conditiorpal text John Smith Dialout 1234 589645 Text that appears An annotation sent for a in the subject area recurrent conference of the email E mail Format window These fields can be enabled by the administrator in any Personal Scheduler E mail by selecting the Include time fields in E mail Format option in the Web Server Manager Personal Scheduler Configuration window For more information see Enabling the time fields in the Web Server Manager on page 4 31 5 There are a number of time fields marked by an asterisks in the Customize 5 Change the email notification format by using the following options Table 4 1 Email notification format parameters ee Gn Subject In the subject box enter the text that is to appear in the subject line of the email The email is sent with conference details 4 28 Table 4 1 Email notification format parameters Fe a In the body box enter the text that you want to appear in the body area of the email The email contains Conference parameters The text is composed of two elements free text and the appropriate parameter that is a value entered automatically by the MCU Click this button to add a selection from the Conference Parameters list to be part of the email template e Inthe Conference parameters list select one or more in the list and then click the lt Add button Each selection appears in the Body list and for
18. 2 Company Name User Defined 3 Email Address Participant Titles To Appear In MGC Manager User Defined 1 Email Address User Defined 2 po User Defined 3 Po User Defined 4 LOOO y Cancel 2 Define the following parameters Table 3 6 User Defined parameters description e e oooO Enter the name of the User Defined default set Enter the name of the owner of this set Only the owner and the administrator with the appropriate permission will be able to modify this set Leave this field blank to assign this set to the current logged in user 3 52 MGC Web Server Manager User s Guide Table 3 6 User Defined parameters description Continued ce le Show Select this check box to display the User Defined Reservations User fields in the Conference Properties General dialog Defined Fields box If you clear this check box all three User Defined fields will be hidden Show Participants Select this check box to display the User Defined User Defined fields in the Participant Properties Identification Fields dialog box If you clear this check box all four User Defined fields will be hidden Reservation Titles User Defined 1 2 and 3 using up to 25 characters enter the text to be displayed as the title of the User Defined fields in the Conference Properties General dialog box These titles replace the default titles User Defined 1 etc If left blank the default
19. A recovered quickly participants that connected later were connected to MCU A the system will automatically cascade both conferences using the Auto Cascade feature to create one conference This will eliminate the need to disconnect and reconnect participants to a single conference If the origin conference is terminated on one MCU its backup conference will be automatically terminated on the second MCU In the same way if ISDN PBX is configured to route calls from one MCU to another according to MCU availability the same behavior will occur LS The Central Server Service is disabled in Secure Mode Redundancy Guidelines e ISDN and IP Network Services must have the same configuration for example MCU Prefix in gatekeeper dial in numbers range etc on both MCUs e Conference Profiles Entry Queue and IVR Services must be identical on both MCUs e Entry Queues must be identical on both MCUs e The following conference parameters are copied from the source MCU to the target MCU backup Conference duration Passwords chairperson and conference entry User Defined fields Billing Code Lecture Mode parameters Layout and Auto Layout 4 9 Chapter 4 Options Settings e The following conference parameters are NOT copied Remarks and Remarks History Lecturer Name as the backup conference does not include participants Video Forcing as the backup conference does not include par
20. Crash Notifications x MV Automatic Email Crash Notifications Target E mail Address PolycomM gcSupport polycom com Contact information Optional E mail Address J Company Name Name Phone Number cmos If the Automatic Email Crash Notification box is disabled the system disables the Application Error Window dialog box and the report is not mailed Edit the email format using the following options Table 4 1 Email format parameters Target Email Enter the email address of the recipient Address Contact information Optional Email Address Enter your email address or that of the person to contact Company Name Type the company name Name Enter your name or that of the person to contact Phone Number Add the telephone number to contact 4 25 Chapter 4 Options Settings Administrator Email Notification Settings When an Reservation On Going conference in WebCommander or new Meeting in Personal Scheduler is created an optional email can be sent to the system administrator The system administrator has the option to configure the WebCommander and Personal Scheduler by enabling the system to automatically send an email The administrator is able to customize the email but if the administrator chooses not to configure the email the default settings are taken from the template To enable administrator emails in the WebCommander and Personal Scheduler In the MGC Web S
21. DirectAccess asp Target targetID amp lang langID For example the http link to the New Meeting page in German would appear as http 172 22 172 162 linkedwebcommander default asp URL DirectAccess asp Target 2 amp lang 2 A NavExample html Notepad oj x File Edit Format Help lt BODY bgcolor pink gt lt P gt lt A href http 172 22 172 162 linkedwebcommander default asp URL Directaccess asp Target 0 amp lang 0 lt p gt lt A href http 172 22 172 162 linkedwebcommander default asp URL DirectAccess asp Target 141ang 0 lt p gt lt a href http 172 22 172 162 1inkedwehcommander default asp URL DirectaAccess asp Target 2 amp 1ang 0 lt BODY gt lt HTML gt WebCommander WebCommander WebCommander Language server IP Address http Link page ID 0 English Target page Figure A 3 Sample URL Formats B Appendix B Monitoring a Conference in the WebCommander using a URL or Form In version 6 0 a single conference can be monitored from any browser based application by entering the URL that includes the user login name and password to the WebCommander site In this mode the user name and password were not secured and appeared in the recent URL In version 7 5 amp 8 0 the user name and password can be sent separately using the HTTP Form method hence increasing the connection security plain text and they can still be detected by a network sniffer To secure the connection Although the
22. Email Address Fixed Email Address eonferences services polyoom Carce _ If customization was selected for a language the appropriate indication appears in the E mail format column Restore Default Format Repeat steps 2 to 5 to customize additional languages To cancel customization and use system default format select a language and click the Restore Default Format button 5 Click OK 4 20 Configuring the Sender s amp Meeting Organizer s Default E mail Addresses You can set the WebCommander to use a fixed e mail address that is automatically added in the From field when sending a conference invitation When this options is enabled the fixed Email addresses added to the From field cannot be replaced To configure a fixed sender s e mail address 1 From the Web Server Manager s Options menu select E mail Format The E mail Format window opens 2 Select the Use Fixed Sender Email Address check box When this option is enabled the WebCommander user cannot change the sender email address x Language E mailformat_ English Default French Default German Default Chinese Default Japanese Default Traditional_Chinese Default Portuguese Default Spanish Default Norwegian Default Russian Default Italian Default Swedish Default Croatian Default Hungarian Default Polish Default Slovak Nafarilt zl Restore Default Format Customize Format IV Add the meeti
23. Enable logger Web Configuration Auto Cascade Configuration Personal Scheduler Configuration Communication Polycom Datastore settings E mail Format Automatic Ema a YWotifications Administrator Email Notification Settings dB s to Update Refresh dB F5 Refresh dB List Ctrl F5 Add Remove connection to ODBC 2 The E mail Format dialog box is displayed x Language Emaifomat French Default German Default Chinese Default Japanese Default Traditional_Chinese Default Portuguese Default Spanish Default Norwegian Default t t t t t t Russian Defaul Italian Defaul Swedish Defaul Croatian Defaul Hungarian Defaul Polish Defaul Slovak Net Restore Default Format Customize Format V Add the meeting organizer to the e mail recipient list HY Use Fixed Sender Email Address Fixed Email Address ronferences services polycom Cancel Select the language to customize and then click the Customize Format button The language setting for the Meeting invitation can be selected in the WebCommander Login screen and in the MGC Personal Scheduler Polycom Office page The Customize E mail Format English dialog box opens You can define the language of the email by clicking E mail Format from the Options menu 4 15 Chapter 4 Options Settings Text that appears in the Text that appears Listing of
24. In Central Server Service environment as described in Figure 4 1 MCU A and MCU B are both registered in the gatekeeper with the same prefix and they are designated as backup to each other in the WebCommander Central Server Service The Central Server Service monitors both MCUs When a new on going conference is created on one MCU for example MCU A the Central Server Service automatically copies this conference to the second MCU for example MCU B with the prefix bck_ In the same way when new reservations and Meeting Rooms are created on one MCU they are automatically copied to the second MCU Gatekeeper PBX ISDN MCU A Prefix 70 Routes the calls from MCU A to MCU B MCU B Prefix 70 Conferences list Meeting Rooms list Reservations list Primary MCU A Backup MCU B MCU Prefix in GK 70 MCU Prefix in GK 70 On Going Conference abc WebCommander On Going Conference bck_abc central server Figure 4 1 Central Server Service Environment 4 8 When one MCU is down for example power shortage the gatekeeper will identify that one MCU A is unavailable and will automatically forward the calls to the second MCU B The participants are connected to the conference that was copied from MCU A with the same name When the first MCU A is up and running again the gatekeeper will connect the participants to conferences running on MCU A If a conference with the same ID is now running on both MCUs for example if MCU
25. MO eer Start Conditional Text End Conditional Text Preview Click the Start Conditional Text button A bracket can be placed in the Subject Body or Addition for recurrent reservations only field prior to the inclusion of a parameter Any parameter entered between the bracket s becomes conditional text Also see End Conditional Text listed below Click the End Conditional Text button The Parameter placed between the Start Conditional Text and End Conditional Text button brackets parameter becomes conditional text If the parameter is empty text marked as conditional text will not be included in the email message Displays the format of the email based on the selected customization Subject WebCommander Only The subject heading of the email Body The text selected by the user using the Conference parameters 4 19 Chapter 4 Options Settings 4 Click OK The new settings are applied to the customized language format as shown in the E mail Format dialog box E4E mail Format x Language Emalfomat f French Default German Default Chinese Default Japanese Default Traditional_Chinese Default Portuguese Default Spanish Default Norwegian Default t t t t t t Russian Defaul Italian Defaul Swedish Defaul Croatian Defaul Hungarian Defaul Polish Defaul Slovak Naf Customize Format IV Add the meeting organizer to the e mail recipient list Av Use Fixed Sender
26. Name Surname Phone Email CostCenter WebCPermission Internal User billing A number Byte Auto ID code 0 No Numbering 1 Yes When a new user who is defined in the CustomerUser table accesses the WebCommander the parameters are transferred to the WebCommander Users table and a the new user is created The new WebCommander user inherits the default user permission and the UID becomes the user PIN code The PIN code is used to identify the user in the Optional WebCommander Users table A 3 Appendix A Using a Web Portal to Link with the WebCommander The name of the user is derived from the User Name Surname and UID ig MGC Web Server Manager Version 8 0 0 5 Name Permission Directory Entry Pass Chairperso DataBase ACCORD Administrator ACCORD E AccordoB admin1 Administrator admin1 lt gt Defaults DefaultLH LH_Permission DefaultLH E Labels iff Administrator iff 3 Fe Ginon_1 LH_Permission Kobi Gino Mod Administrator Mod1 J modz Administrator Mod2 EE Personal Scheduler Ter moda Administrator Mod3 test test_O LH_Permission test test_O 5p avo LH Permission S_ nn User Properties Conference Creation Noa Levin LEVIN_U123 Billing Code Entry Password Web Chairperson Passwor Permission LH_Permission Ad Hoc conferences Email Address oaeen polycom co i Conference Numeric ID WebOffice URL Conference Information ich 03 9251811 Participan
27. On Going conference 3 33 Chapter 3 Setting Defaults Table 3 2 Reservation Defaults Settings2 Parameters Continued Fe a Select this check box to lock the conference and prevent dial in participants from joining the conference once the conference has started Clear this check box to unlock the conference and allow dial in participants to join the conference A locked conference can be unlocked during an On Going conference Select this check box to place the conference on hold when it is started When a conference is on hold all participants hear background music When selected at the reservation stage once the conference is started it is automatically placed on hold and the participants hear music upon connection to the conference A conference can be also be placed on hold and released during an on going conference from the Meeting Director window or by the chairperson using the appropriate DTMF code from his her touch tone telephone Mute Meet Me Select this check box to mute undefined dial in Parties Meet Me participants Once connected to the conference they are automatically muted by the MCU to prevent background noises until all the participants are connected In addition if a lecture takes place it assures that late arrivals will not disrupt the lecture The Mute Meet Me Parties option may be disabled and enabled during the on going conference in the Meeting Director window or via t
28. Permissions List 0000 e eee eee 5 18 Sorting the Permissions List 00000 5 19 Predefined Permissions 00 0 e eee eee eee eee 5 19 Defining a New User si3 sscteiswanaga diver sh taawanaee ea ons 5 24 Viewing the Users List 2 ee eee eee eee eee 5 30 Sorting the Users List 0 2 0 0 0 cece eee eee eee 5 30 Automatically Adding Authenticated Windows Users to the Users TASC E EE ais a ane E E Si dare E mae 5 31 Manually Adding Windows Users to the Users List 5 32 Assigning Users to Groups 00 0 eee eee eee eee 5 33 Ad Hoc Conferencing and Conference Access Using WebCommander for Authentication 0 5 36 Ad Hoc Conferencing using WebCommander Server as the External Database Application for Conference Initiation Authentication spos nyesa aa a as aa a aaa 5 37 Conference Access Authentication Request using WebCommander as the External Database Application 5 40 Conference Access Chairperson Password Authentication Request using WebCommander as the External Database Application pasase saa eane eee eee ee eee 5 42 Defining Groups asic gag lhe helen eon aa Wag alpe daa dow bok 5 45 Defining a New Group 0 0 0 ce eee eee eee 5 46 Setting the Access Rights to the Group 04 5 48 Default Group secite aeieea oh nad tie oh Sa aiaa alow de 5 50 New Private Groups 0 0 00 cece eee eee eee ee 5 51 Defining Person
29. Server Manager window may not be updated with the latest changes performed by other users It is recommended to refresh the database to make sure that the latest data is displayed 5 56 To refresh the database On the Options menu click Refresh dB ezimMcc Web Server Manager Yersion 8 0 0 10 Server ersion 8 0 0 15 Professional edition E O x File Edit view Options Help Server Enable Logger status tp logn Password S E Data Base Web Configuration Normal 172 22 188 ACCORD ACCORD SB Accore auto Cascade Configuration Normal 172 22 188 ACCORD ACCORD Se De Personal Scheduler Configuration ent Major 172 22 188 ACCORD ACCORD ZJ La Communication ent Major 172 22 188 ACCORD ACCORD 35 i Polycom Datastore Settings e E mail Format gt Gr Automatic Email Crash Notifications LE Administrator Email Notification Settings DB s to ate Refresh DB FS Refresh DB FS Add Remove Connection To ODBC Ei Data Base Name MCU s from all databases Server Nam Appendix A Using a Web Portal to Link with the WebCommander HTTP Links to the WebCommander pages Customer s Web Portal Three WebCommander conferencing features can be accessed from a Web Portal via links that are available in the Web Portal Z Frames Example Microsoft Internet Explorer File Edit View Favorite
30. User s Guide From the MGC WebCommander Server Manager the following tasks are performed Connect disconnect MCUs Define access rights Permissions to the various modules of the MGC Web Server Manager application Define Groups to organize the database Users can only access Groups to which they are assigned Reservation and Participant templates are created from within a Group and can be viewed only by Users who have access rights to that Group Define the MGC Web Server Manager Users and their access rights Define the conference participant and general system default parameters Users cannot modify most of these parameters if they do not have the appropriate access rights This guide describes the MGC Web Server Manager features 1 3 Chapter 1 Before You Begin About this User s Guide The MGC WebCommander Web Server Manager User Guide includes the following topics e Chapter 1 Overview Provides a general description of MGC WebCommander Server Manager its configuration and its main features e Chapter 2 MGC WebCommander Server Manager Basics Includes information you need to get the MGC WebCommander Server Manager application running and describes the application s main window menu toolbar displaying the database tables connecting to the MGC Web Server and connecting to MCUs e Chapter 3 Setting Defaults Includes step by step instructions for setting up and managing default sets for conference template
31. Web Server Manager User s Guide User Defined Defaults You can select whether to display the User Defined fields in the conference and participant properties dialog boxes in the MGC Manager and the WebCommander applications You can define the titles of the User Defined fields These titles replace the default titles User Defined 1 2 and 3 when the Database Manager Defaults are loaded to the MGC Manager application These titles do not appear in the WebCommander unless they were modified directly in the Language database via the database application Microsoft Access or SQL The User Defined fields are saved to the CDR file using the default names LS The new titles that you define in the Database Manager gt User Defined Defaults are for display purposes only To define the User Defined Defaults 1 Expand the Defaults tree right click the User Defined Defaults icon and then click the Add User Defined Default 8 AccordDB 5j a Defaults a MGC Manager Defaults ral Participant Defaults UL Conference Defaults Sry Pe Users Ej gt Groups Master Reservations Groups Add User Defined Default 3 51 Chapter 3 Setting Defaults The User Defined dialog box opens User Defined xj Name mE Owner Jadmint M Show Reservations User Defined Fields JV Show Participants User Defined Fields m Reservation Titles To Appear In MGC Manager User Defined 1 Contact Person User Defined
32. WebCommander and others that will apply only to the MGC Manager Users may access the database via the MGC Web Server Manager or the MGC Database Manager and perform changes in the administrator tables These changes will apply to both applications This manual describes the various Web Server Manager tables and their configurations 2 2 MGC Web Server Manager User s Guide Starting the MGC Web Server Manager Application To start the MGC Web Server Manager application 1 On the Start Programs menu click MGC Web Manager ver 9 0 and then click MGC Web Server Manager N Adobe gt an Microsoft Office gt 2 Documents 6 Babylon Adobe Photoshop 7 0 Settings gt an SnagIt 6 gt Search gt lt 2 Microsoft Office Communicator 2005 SB MSN Messenger 7 0 2 Help and Support I Beyond Compare 2 Run Qe LE 5 MGC Web Server Manager The Database Login dialog box opens 2 Enter your Login Name and Password as defined in the database MGC Web Server Manager Login Login Name Jadmint Password Cancel The MGC Web Server Manager is installed with the following default login names and passwords Table 2 1 Default Users 2 3 Chapter 2 MGC Web Server Manager Basics Table 2 1 Default Users These users differ in the functions they are allowed to perform and the information they can access For a detailed description of each of the default permissio
33. WebCommander login name and password are hidden they are sent as hy it is recommended to use the SSL authentication and data encryption layer You can open a monitoring window of a single conference in any Web based application by adding the conference URL to that application The conference URL must include the appropriate variables to allow connection to the WebCommander site and identify the conference on the appropriate MCU The WebCommander user name and user password can be sent as part of the URL itself or send them separately using the HTTP Form method Optional Parameter Scenario Description 1 When the user name Param2 and password Param3 are sent in the URL see Table B 1 on page B 2 for parameter descriptions a Inthe Web Server Manager Permissions Settings2 tab if the user s permission Always prompt for conference password check box is selected and the correct conference entry password is sent as part of the URL the user is granted access to the conference B 1 Appendix B Monitoring a Conference in the WebCommander using a URL or Form gy When an incorrect conference password is sent the user is prompted for the conference entry password prior to being granted access the conference When the user s permission Always prompt for conference password is not selected the user enters the conference without having to enter the conference entry password and therefore it does not have to be included in t
34. are 8 G 729 G 723 1 16 G 728 Siren7 24 Siren14 G 722 1 Siren7 32 Siren1 4 G 722 1 Siren7 48 Siren14 G 722 G 711 56 G722 G 711 or 56 G711 Siren 7 and Siren14 are Polycom proprietary audio algorithms Siren14 can be used only if the MCU is configured to Wideband To support Siren14 The system must include e The appropriate Polycom settings to support Siren14 e An Audio card must be installed in the MCU If the conference is set to Siren14 and the endpoints cannot connect in Siren14 G 722 1 is used instead The option 8 G 729 G 723 1 is available only in IP Only VOIP and video conferences In Video Switching conferences all of the participants must use the same audio algorithm Participants with endpoints that do not support the algorithm selected for the conference are connected as Secondary Audio only If the conference line rate is set to 2B or 128 Kbps to achieve the best audio and video quality select the appropriate audio algorithm for all the participants in the following order G 728 G722 G 711 3 7 Chapter 3 Setting Defaults Table 3 1 Reservation Defaults Settings1 Parameters Continued eee ee eee Audio Alg con t When Siren7 16 24 or 32 bit is available select the audio algorithm in the following order Siren 7 16 G 728 G 722 G 711 Siren7 16 bit and G 728 algorithms are interchangeable and a participant using either one will be fully connected when one of t
35. cannes as Chairperson cf with this ID NO 1300 Enters the conference as Chairperson parrotile New Conference aramelers Numeric ID 1300 Rg Entry Queue Figure 5 3 Ad Hoc Conferencing with Conference Numeric ID and Chairperson Password Authentication To enable this workflow the same components as for the Ad Hoc Conferencing using WebCommander Server as the External Database Application for Conference Initiation Authentication workflow must be defined in the system with the following additions e The IVR Service assigned to the destination conference must be configured to check the external database server for the Chairperson Password for each participant connecting to the conference as a chairperson If the conference is created via Ad Hoc enabled Entry Queue the IVR Service must be assigned to the Profile used for the Ad Hoc Conferencing e The WebCommander Server Manager Users table must include the Participant PIN Code for each user The Participant Information and VIP state may also be defined The IVR Service can be set to send queries to the external database application server either for Conference Entry Password or Chairperson Password authentication The MCU can query only one password per conference MGC Web Server Manager User s Guide Defining Groups The User Tables Participants and Reservations Tables are organized in Groups The Groups increase the system security as they limit the access to co
36. check boxto let the participant access the Meeting Scheduler module and schedule conferences When this check box is cleared the WebCommander user will not be able to access the Conference templates and start a new conference MGC Web Server Manager User s Guide Table 5 2 Permission Properties Settings1 Parameters Continued Rc ol ee Parameters view Show saved time Start Conference From the drop down list select one of the following options Partial The user will be able to see only a limited set of reservation parameters In such a case the remaining parameters are taken from the reservation default settings Full The user will be able to view and modify all the reservation parameters When enabled two additional fields Start Date and Start Time are displayed in the Conference Schedule dialog box Using these fields the users will be able to add to the conference template a time indication to when the conference should start However the conference will not start automatically at this time it is only used as a reference or as a filtering option Indicates whether the user will be able to initiate conferences from the Meeting Scheduler module You can select one or all of the following options Start Immediately The user will be able to start an on going conference at the end of the conference definition Start At Res Recurrence The user will be able to define the conference star
37. e Place the conference on hold e Lock and unlock the conference Secure the conference and release a secured conference Chapter 4 Options Settings Auto Cascading Guidelines To enable the Auto Cascading the Conference Numeric ID routing mode is required therefore the system cfg flag in the GREET AND GUIDE IVR section QUICK_LOGIN_VIA_ENTRY_QUEUE must be set to NO on all MCUs H 239 People Content is not supported with Auto Cascading The Auto Cascade feature can only be implemented for the database assigned as the Global Default in the Web Server Manager To assign a database as the Global Default right click on the database and select the Set as Global default option The MGC Manager and WebCommander monitoring is per MCU therefore cascaded conferences are monitored as separate conferences and not as one large conference Operator assistance is per MCU The following chairperson actions are not implemented across MCUs Voting Question and Answers Replay Roll Call Change password All the MCUs must have IVR DTMEF licenses In Continuous Presence conferences the layout must be set to full screen For H 263 4CIF and H 264 Continuous Presence conferences the link will be defined as H 263 CIF Auto Cascade Configuration 4 4 gg The configuration of the Auto Cascading environment involves configuration in both the MGC Web Server Manager and in the MGC Manager application MGC WebCommander Professional
38. new conferences directly from his her Microsoft Outlook application The parameters of the possible types of conferences are defined in the MGC Web Server Manager in the Personal Scheduler Templates area gM Web Server Manager ersion 8 0 0 10 Server ersion 8 0 0 10 Professional edition oj x File Edit View Options Help T Server LocalHost Name Permission _ Directory Name _ Entry Password Chairperson Password _ person Password B DataBase Administrator ACCORD E Accords Administrator admin1 ia EAE Defaults Administrator Mod2 L User Defined Defaults Operator operi Sal LB Conference Defauits Administrator POLYCOM Participant Defaults Hodefah i 3 MGC Manager Defaults OAOA User Moderator user2 Administrator WebOffice Users gt y Groups BeA Root EA Default i Polycom Datastore LE Personal Scheduler Templates Ej Accordsg Data Base Name AccordDB Sys DSN C Program Files MGC Web To create a new Personal Scheduler Template 1 Inthe Browser area right click the icon of the Personal Scheduler Templates and then click Add New Personal Scheduler Res emp Add New Personal Scheduler Res 2 The Reservation Properties Settings dialog box opens 3 Follow steps 3 7 in Defining Conference Defaults on page 3 3 5 54 Refreshing the Database List MGC Web Server Manager User s Guide Databases can be added to the database list used by th
39. ongoing participants General View vA MCU Name Admin istrator 5 22 IIE A AERE TETE ON ata ee Anam AEAEE JERE AG ee AEAEE TEIE Basic i Operator Moderator Moderator without Participant initiating x Admin istrator Basic EARS ia eae ea eds eke ane EJEA EAE EARE E Lt ENEA ESES eed MGC Web Server Manager User s Guide eee Admin Moderator yp ieivatar Operator Moderator without Participant Operation initiating v v Modify Conference V x x Billing Code General Always x x x Prompt for conference password General Limit maximum number of participants Dial out to Invite Same as new participants Dial out Admin direct istrator Send E mail Participant Phone Number IP address Allow Connection Type Changes 5 23 Chapter 5 Administrator s Tasks Defining a New User The database includes the list of all users that can access the database via the MGC Web Server Manager or the WebCommander Depending on the permission assigned to the user access to the Meeting Scheduler Meeting Director and Database configuration may be denied and or various fields and operations may be disabled NT authenticated users added to the database automatically inherit the permissions of the default user The User definition is used in Ad Hoc conferencing when the WebCommander is used as the External database application for conference initiation and confe
40. removed from the MCU Consult the system administrator A minor error occurred Consult the system administrator Disconnecting from an MCU To disconnect from an MCU 1 Inthe Browser area click the Server icon to display the list of MCUs currently defined in the MGC Web Server Manager application 2 Right click the MCU icon and then click Disconnect Properties The system disconnects the selected MCU and the MCU status that appears in the Status area changes to Disconnected 2 14 MGC Web Server Manager User s Guide Setting the Communication Parameters Sometimes there may be a communication problem between the Web Server and the MCUs One of the options to overcome this problem may be to change the communication parameters between the MCUs and the Web Server Use discretion and consult your support engineer before modifying these parameters To modify the Communication parameters 1 On the Options menu click Communication EIMGC Web Server Manager Version 7 5 0 6 Server Version 7 5 0 6 Professional edition 5 x File Edit View Options Help Be Server Enable logger status ip bogin Password Database Major 172 22 188 ACCORD ACCORD AccordDB 1 lt Major 172 22 188 ACCORD ACCORD Accord5QL 1 B DataBase Web Configuration B Accorc auto Cascade Configuration E Accore parconal Scheduler Contig a e E mail Format Automatic
41. settings for activating the a recorder e Immediately e Upon Request When set to Immediately the first participant to enter the conference activates the conference recorder When Upon Request is the selected default the conference chairperson or the Operator can manual activate the conference recorder from the On Going Conference recording pane For more information see 3 35 Chapter 3 Setting Defaults 6 Click OK to confirm and store the new Conference Defaults set Defining Participant Defaults The Participant Defaults are used to define the default values of parameters in the new participant templates created in the WebCommander application To define the Participant Defaults 1 Right click the Participant Default icon and then click Add Participant Defaults Participant Defaults Add New Participant Defaults The Party Properties Settings1 dialog box opens xl Settings1 Settings Name Interface Type Connection ISDN Dial in hd Participant Phone MCU Numbers Participant Bonding User Defined 1 User Defined 2 User Defined 3 User Defined 4 User Identifier String sent to Recording system Volume 5 Listening Volume 5 Owner haa T YIP 2 Inthe Name box enter the name of the participant defaults set 3 36 MGC Web Server Manager User s Guide 3 Define the following parameters Table 3 3 Participant Defaults Settings Parameters io a
42. the WebCommander Users table and the user request is denied Embedding the WebComman der in the Web Portal To embed the WebCommander in the Web Portal and allow the use of the portal s login and authentication system for accessing the WebCommander application the following configurations must be performed e Optional In the WebCommander Web Server application define the appropriate Permission to be assigned to the default user and modify the Default User properties These properties are inherited by all users that are automatically created when accessing the WebCommander from the Web Portal for the first time For more details see the WebCommander Web Server Manager User s Guide Chapter 5 Defining Permissions and Defining a New User e Optional Enabling the Create private groups for automatically added users option in the Web Server Manager application to automatically create a personal address book for the newly created user For more details see Chapter 5 New Private Groups on page 5 51 e Creating a database table with authorized users list that is dynamically updated This table will be shared by the Web Portal and the WebCommander e Creating the HTTP links from the Web Portal to the appropriate WebCommander pages Creating the CustomerUser Table The CustomerUser table shared by the Web Portal and the WebCommander databases must be created with the following fields Required Fields ID UID
43. the login name of the user that organizes the conference With NT authentication the login name of the user is used 5 The default email address of the meeting organizer appears 4 Ifyou have changed the email notification format and want to restore default settings click Restore Default Format You can define the language of the email by clicking E mail Format from the Options menu 4 27 Chapter 4 Options Settings Text that appears in the Text that appears Listing of parameters body area of the email in the subject area that can be added to the and lists conference of the email Body text details Customize E mail Format English Start time in logal time Start time in GMT time End time in local time End time in GMT time Entry password This is conditional text List of parties and their phones ip s IP dial in number fia Conference ID Recurrent reservations pattem Addition for recurrent reservations only Number of recurent reservations This is con _ O Y J Oasma ditional text Start Conditional This Parameter applies only to febCommander Preview Subject WebCommander Only Automatic e mail send by the Meeting Organizer Body The text marked as conditional will not be included in the E mail message f the parameter is empty ual Meeting 28 10 2004 13 3428 10 2004 05 34 28 10 2004 15 3428 10 2004 07 34
44. the quality of the transmitted video quality The bit rate allocated to the Content channel depends on the conference type and the conference line rate where the minimum is 64 Kbps and increases in multiple of 64 Kops The bite rate allocation is dynamic and when the Content channel closes the video bit rate is restored to its maximum People Content in a Cascading conference is enabled only for Video Switching IP Only conferences in a Star Cascaded topology MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued PERS Dual Stream Mode con t H 239 and People Content supports the following features Entry Queues Highest Common Phase 2 H 264 4CIF Encryption FECC H 320 and H 323 Limitations e In Continuous Presence conferences Software and Quad View modes are disabled H 239 is not supported in ISDN H 320 calls H 320 Cascading conferences MIH Cascading conferences Simple cascading conferences T 120 conferences Double Gateway configurations Using this feature the People video stream and the Content video stream are treated differently by the endpoints For more information see WebCommander User Guide Chapter 7 Dual Stream Mode on page 7 11 People and Content VO Polycom proprietary technology that works mainly with PictureTel endpoints Content Annex N Annex P and Annex F are automatically checked by default DuoVideo Dual Stream mo
45. titles are displayed Note The titles of the User Defined fields appear only in the MGC Manager application In the WebCommander application only the default titles are shown Participant Titles User Defined 1 2 and 3 using up to 25 characters enter the text to be displayed as the title of the User Defined fields in the Participant Properties Identification dialog box These titles replace the default titles User Defined 1 etc If left blank the default titles are displayed Note The titles of the User Defined fields appear only in the MGC Manager application In the WebCommander application only the default titles are shown 3 53 Chapter 3 Setting Defaults 3 Click OK The new User Defined Defaults set is added to the list g DatabaseManager ersion 6 00 05 E ioj x File Edit View Options Help B AccordDB 5 ai Defaults a MGC Manager Defaults 4 Participant Defaults LE Conference Defaults LJ User Defined Defaults Labels Gps Permissions Users gt Groups gt Master Reservations Groups Name Selected Default EE A T John DDA L John QOS Data Base Name AccordDB Sys DSN C Program Files MGC Mai which only you can use If you have administrator rights you can designate one s You can define several sets All the sets are considered to be personal sets set as a public set This set may be loaded to the MGC Manager application b
46. to the reservation pages the database tables and the MCU that runs the conference Public Database Internet users Access the MGC WebCommander site via Internet Browser MGC Manager Application MGC Manager Application Hosts the MGC Web Server MGC Web Server Manager application MGC WebCommander site MGC Manager Application Internet Server and LAN Database Server optional Chapter 1 Before You Begin The Network Server The network server contains the following applications e Database Server SQL server or the Access application enables access to various database tables such as MCU list Users list and Groups Internet Information Services IIS Server runs the Web pages and enables users to access these pages via the Internet and make conference reservations e MGC Web Server communicates with the IIS server the Database server and the MCUs This is the core of all the data exchange performed in the Web site Using the MGC Web Server Manager application users manage the MCUs connected to the Server add database accesses via the Web pages and manage the reservation pages MGC We M Internet Information petas System The SQL server and the IIS server can be installed on separate servers however it is recommended that all three server applications be installed on the same network computer MGC Web Server Manager
47. unless they were defined in the template used to start the new conference however can define this information during the On Going conference Notes e The User Defined fields are displayed only if the Show User Defined Fields in Conference Parameters box is selected in the Server Manager gt Defaults gt User Defined Defaults 3 5 Chapter 3 Setting Defaults Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe es aa User Defined 1 3 con t Line Rate 3 6 e If you have modified the titles of the User Defined fields the new titles cannot be displayed in the WebCommander application You can manually modify these titles in the appropriate table language in the Access or SQL database application Specify the transfer rate in Kbps In a Video Switching conference you must select the highest transfer rate common to all participants For example if two participants can connect at a transfer rate of 384 Kbps and one participant can connect at a transfer rate of 128 Kbps set the Line Rate to 2B or 128 Kbps 2B in Bonding mode In a conference with participants from mixed networks ISDN and H 323 the line rate defined for the ISDN participant is the line rate that will be used for the H 323 participant The line rate currently supported for H 323 is E1 In high rates the capacity of the H 323 Network card changes For more details see the MGC Hardware and Installation Guide Chapter 4 In
48. Email Crash Notifications Administrator Email Notification Settings de s to Update Refresh dB F5 Refresh dB List Ctrl F5 Add Remove connection to ODBC The Communication dialog box opens Communication me m Default Times _ Message Timeout Sec Refresh Period 2 Sec 2 Max Replies Miss Bo Connection Retries B Connection Timeout B Sec Cancel 2 15 Chapter 2 MGC Web Server Manager Basics 2 Define the following parameters Table 2 3 Communication Parameters ae Message Timeout Refresh Max Replies Miss Connection Retries Connection Timeout 3 Click OK 2 16 If no message is received from the MCU for the time period specified in this field an error is triggered Default value is 25 seconds A higher value should be entered when the connection is slow or all the slots in the MCU are occupied In these cases the recommended value is 120 seconds The frequency at which the MCU information in the MGC Manager screen is updated The refresh rate is half of the seconds entered here The default value is 2 which means that the information is refreshed every second 2 2 1 The number of messages that are sent and not received before a connection problem is triggered and the system considers the connection as lost The number of times the Web Server attempts to establish a connection with an MCU following a disconn
49. Initiate Conference indicates whether the user has access to the Meeting Scheduler module This option is not relevant to the MGC Manager users e Monitoring Conference indicates whether the user has access to the Meeting Director module This option is not relevant to the MGC Manager users e Database Configuration indicates whether the user will have access to the administrator tables of the database Sorting the Permissions List You can sort the Permissions alphabetically according to their Name by clicking on the Name column heading Predefined Permissions The system includes five default permission types which define the access rights for various system modules These permissions are Administrator Operator Moderator Moderator without initiating and Participant The following table lists the access rights to the various functions of the default permission types defined in the system Permission Type Admin istrator Moderator Operator Moderator without Participant Operation initiating Database vA x x x x Configuration Modify defaults in All Owned Owned Owned Owned Manager Enable Meeting v v v x x Scheduler 5 19 Chapter 5 Administrator s Tasks 5 20 Permission Type Admin Moderator YPS Operator Moderator without Participant istrator phen a7 3 initiating Operation Start At Res Recurrence Start by saved x x Start a Requested x x Meeting Enable v v v
50. MGC WebCommander Web Server Manager User s Guide Version 9 0 Wi POLYCOM Network Systems Group Copyright 2007 Polycom Inc All Rights Reserved Catalog No DOC2137C Version 9 0 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom Inc No distribution reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom Inc Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom Inc Polycom and Accord are registered trademarks of Polycom Inc Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing Polycom Inc cannot assume responsibility for any errors Changes and or corrections to the information contained in this document may be incorporated into future issues Table of Contents Belore YOU Begi ics nascs adi enees sce aw see dee inaapi 1 1 OVERVIEW oa Arrea cathe aA EAA thd AARRE cand Backes 1 1 MGC Web Server Architecture 2 0 0 0 0 ee eee eee 1 1 The Network Server opnur rauri ttot cece eee eee eee 1 2 About this User s Guide 0 0 0 cece cece eee 1 4 Prerequisite S otic bo ie pisie ia tetdoash tide die gave e a 1 5 Conventions serisesimis keenean iaa babe delia wedies 1 5 MGC Web Server Manager Basics 02 0005 2 1 Star
51. Queue to the conference Recurrent reservations pattern The frequency pattern of the recurrent reservation Number of recurrent reservations The number of recurring reservation Meeting Organizer The email address of the meeting organizer In the MGC Personal Scheduler this is the e mail address of the user that organizes the Meeting or Appointment In the WebCommander the login name of the user that organizes the conference With NT authentication the login name of the Windows user is used Meeting Initiator The email address of the user who is using another person s email account in Outlook on behalf of the Meeting Organizer Insert text that is to appear in the in Recurrent Reservation This text can be regular or conditional text Click the Start Conditional Text button A bracket can be placed in the Body or Addition for recurrent reservations only field prior to the inclusion of a parameter Any parameter entered between the bracket s becomes conditional text Also see End Conditional Text listed below Click the End Conditional Text button The Parameter placed between the Start Conditional Text and End Conditional Text button brackets parameter becomes conditional text If the parameter is empty text marked as conditional text will be not included in the email message Table 4 1 Email notification format parameters aan aa Osseo EY 6 Preview customization Displays the forma
52. Sales The MCUs list shows all the currently defined MCUs that were not assigned to the user The Selected MCUs list shows the MCU currently assigned to the user To assign MCUs to the user in the MCUs list click the MCU name s and then click the Add gt gt button Multi selection is available using standard Windows conventions The selected MCUs appear in the Selected MCUs list 5 29 Chapter 5 Administrator s Tasks The order of the MCUs in the Selected MCUs list determines the order in which the system will look for a free MCU to run a conference scheduled by this user To cancel the assignment of MCUs to the user in the Selected MCUs list click the MCU name s and then click the Remove lt lt button Multi selection is available using standard Windows conventions The unassigned MCUs appear in the MCUs list 8 Click OK to return to the User Properties dialog box 9 Click OK to confirm and add the User to the database Users table Viewing the Users List To view the Users list e In the Browser area click the Users icon The Users list is displayed in the Status area E3MGC Web Server Manager Version 8 0 0 10 Server Version 8 0 0 10 Professional edition oj x File Edit View Options Help ROB eri eos Server LocalHost Name Permission _ Directory Name Entry Password _ Chairperson Password IE DataBase Administrator ACCORD oB AccordDB Administrator admin1 E H Defaults Administra
53. Server 2 12 The MGC Web Server Manager application is the link between the MCUs and the MGC Web Server Therefore the MGC Web Server Manager application must first connect to the MGC Web Server before the connection to the MCU may be initiated To connect to the Web Server 1 In the Browser area right click the Server icon and then click Connect Server 5 Sern Connect Server F6 Select Server Terminate Server Gtri Del When the MGC Web Server is connected to the MGC Web Server Manager application the X is removed from the Server icon and a blinking green LED indicates that the server is active BOCLAS irs Server MGC Web Server Manager User s Guide Connecting Disconnecting to from an MCU Once the MCUs are defined in the database you can connect to an MCU This step is mandatory in order to run conferences and it can be performed only after the MGC Web Server Manager is connected to the MGC Web Server If all MCUs or the MGC Web Server are disconnected remote users cannot run conferences via the Web For more details on how to define a new MCU see Chapter 5 Defining an MCU on page 5 1 Connecting to an MCU To connect to an MCU 1 In the Browser area click the Server icon to display the list of MCUs currently defined in the MGC Web Server Manager application gfIMGC Web Server Manager Yersion 8 0 0 10 Server ersion 8 0 0 10 Professional edition 5 xi File Edit View Options Help
54. Server Manager User s Guide From the MGC WebCommander application users with the appropriate permissions may e Add new conference templates to the Default Group e Modify the system Default conference templates New Private Groups The Web Server Manager application can be configured to automatically add a new group for users who have been automatically added to the WebCommander Users table of the database The new Group can be used by the user as a private address book to which personal contacts can be added Users can be automatically added to the WebCommander Users table when e The user accesses the WebCommander application pages from the Web Portal If the user has the right to access the WebCommander application pages the user is automatically added to the WebCommander Users table and his or her properties are imported from a table also shared by the Web Portal e The user accesses the WebCommander database for the first time using Windows login name and password At the end of the authentication process a new user is created in the User table of the WebCommander database copying the parameters from the User table of the SQL Server The name of new private group that is created is taken from the user name The Read Write permissions to the new Group are identical to those defined for the Default User To automatically add private groups 1 From the Web Server Manager Options menu click WebConfiguration 5 51 Chap
55. Setting the Communication Parameters in Chapter 2 of this manual Polycom Datastore Settings For further information see the MGC Web Manager Installation and Configuration Guide Chapter 5 Automatic Email Format see Customize e mail settings Automatic Email Crash Notifications see Send Debugging information to your next level of support Administrator Email Notification Settings see Send an email to the administrator after an Reservation New Meeting or Conference is created 4 1 Chapter 4 Options Settings Auto Cascade The Auto Cascade feature enables automatic cascading of conferences Both audio only and video conferences can be cascaded The automatic cascading of conferences is beneficial in distributed MCU environment when MCUs are installed in different locations A maximum of six conferences can be Auto Cascaded into one conference The MCU network can support multiple Auto Cascaded conferences simultaneously Auto Cascading Mechanisms 4 2 The Ad Hoc Cascade is part of the Central Server Service that is installed as part of the MGC Web Server Professional installation The Central Server Service monitors all the MCUs that are defined and connected in the MGC Web Server Manager When two or more MCUs are running a conference with the same Conference Numeric ID the Central Server Service checks if the conferences are already cascaded If there are no connected cascading links it will automatically connec
56. The information in the CustomerUser table is then imported into the WebCommander Users table When a user tries to access the WebCommander page from the Web Portal the Web Portal sends the request with the user ID to the WebCommander application that checks whether the user is defined in the WebCommander Users table e If the user is defined in the Users table and has permission to access the WebCommander the appropriate page is displayed In addition the WebCommander checks whether the parameters were updated in the CustomerUser table and if yes updates the user properties in the WebCommander Users table accordingly e If the user ID does not exist in the WebCommander Users table the WebCommander checks the user permission to access the WebCommander in the CustomerUser table If the user has the right to access the WebCommander the user properties are copied from the CustomerUser table to the WebCommander Users table where a new WebCommander user is automatically created This WebCommander user inherits all the permissions and default settings from the default user defined in the WebCommander In addition depending on system configuration a new Group can be created and assigned to the new user enabling the user to create a personal address book with a private list of endpoints and participants that can be added to conferences e If the user has no right to access the WebCommander his her parameters are not transferred to
57. Transcoding and Continuous Presence conferences the line rate is defined for each of the participants separately The conference line rate apply only to those participants whose Line Rate was set to Auto In such a case set the conference line rate to the highest transfer rate possible by the endpoints connecting in Auto mode Maximum transfer rate in Transcoding and Continuous Presence modes is 1920 Kbps E1 In Software Continuous Presence SWCP the Line Rate is set for conferences and represents the transmission rate from the MCU to the endpoint combined video rate and audio rate For more details regarding the Line Rate settings for Software CP conferences see MGC Manager User s Guide Volume ll Chapter 1 MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued KE ee ee erent Line Rate con t Note The high line rate transmission is enabled with the standard video card version 1 43 and up or with the Video card The line rate of incoming ISDN H 323 calls can be automatically detected and the participant can be connected according to his her capabilities without prior setting of the endpoint s line rate during conference setup In such a case the conference Line Rate is the maximum rate for the participant connection For more details see MGC Manager User s Guide Volume ll Chapter 1 Audio Alg Select the preferred audio algorithm The available audio algorithms
58. U through an ISDN leased line No dialing is required for direct connections 3 37 Chapter 3 Setting Defaults Table 3 3 Participant Defaults Settings1 Parameters Continued cee en eal Participant Phone This field applies to the ISDN T1 CAS Dial out Numbers connection type or to ISDN Dial in Meet Me Per MCU option when selected Type the participant s phone number including country and area codes when required to be dialed by the operator when connecting the participant to the conference Add a semicolon between numbers when several numbers are to be assigned to a participant For example 92511111 9251112 xxxx If the Meet Me Per MCU option is selected type the phone number by which the participant is identified CLI number This number is used by the MCU to route the caller to the appropriate conference MCU Numbers This field applies only to the ISDN Dial in Meet Me per MCU Conference connection type Enter the phone number the participant should dial to connect to the MCU If left blank the MCU automatically assigns a dial in number from the list of dial in numbers defined in the Network Service when the conference starts Participant This field applies only to the ISDN Dial out Bonding connection type and should be used only if Bonding is the selected Aggregation type for the participant Enter a single number for all the aggregated channels The system will automatically assign the app
59. abled for the conference the Entry Tone is replaced by a playback of the recorded participant name 3 23 Chapter 3 Setting Defaults 4 Click the Settings2 tab to display additional parameters xi Settings Settings Attended Talk Hold Time 1 5 a Sec AV Msg Name Audio Mix Depth 3 Sites I Auto termination Lecture Type Presentation Mode gt Before First Join 5 Min M Timer Interval g Sec After Last Quit 1 a Min Lecturer name IV Entry Queue Access z Entry Queue Name Duration 2 Hou 0 Min IV Meet me per conf Min fo Patties M Dial Out Manually I Auto add Max Participants 255 V Lock IV Enable Party IV Meeting Room M OnHold Limited Sequences a JV Mute Meet Me Parties IV Start Conf Requires Chairperson Background Ea zl IV Terminate After Chairperson Exits Layout Border zl V E i IM Enciyption IV Speaker Notation i x m Recording IV Enable Recording Recording Link Name Recording 171 Start Recording Immediately E The Attended and AV Msg Name fields change to IVR and IVR Msg Name if Audio is selected as the Media in the Settings 1 tab 5 Define the following parameters Table 3 2 Reservation Defaults Settings2 Parameters oe on Attended Select one of the following options None No Attended services are used during the audio only conference 3 24 MGC Web Server Manager User s Guide
60. al Scheduler Templates 5 54 Refreshing the Database List 0 0 0 0 cee eee eee ee 5 55 Refreshing the Database 00 0 cece eee eee eee 5 56 Appendix A Using a Web Portal to Link with the VWiSDCOMMOANGO 36 siesta dia ees ceeds Ree ee hide eda A 1 Embedding the WebCommander in the Web Portal A 3 Creating the CustomerUser Table A 3 Creating the Links from the Web Portal to the WebCommander 0 c eee eee eee A 4 Appendix B Monitoring a Conference in the WebCommander using a URL OF FORM 2 lt sscc cn ceccccsicccneds ahaa nas B 1 Optional Parameter Scenario Description B 1 URL Format 23 6 s adeaiind 244 65 Bbew nd mew da wae wad aaa ee B 2 Table of Contents iv Before You Begin Overview The MGC Web Server Manager application is the user interface to the MGC Web Server It allows the user to communicate via the Web Server with the MCUs It provides database access via the Web pages and manages the Web site that contains the reservation pages MGC Web Server Architecture The MGC Web site is a location on a computer network It contains reservation information in the form of pages that can be accessed by users logging into the site with browser applications such as Microsoft Internet Explorer or Netscape Communicator The Internet client connects to the Web site located on the Internet server and via the MGC Web Server gains access
61. base Manager Web Server Manager gt Defaults gt User Defined Defaults and can be loaded only to the MGC Manager application Note The User Defined fields are displayed only if the Show User Defined Fields in Participant Parameters box is selected in the Web Server Manager gt Defaults gt User Defined Defaults 3 39 Chapter 3 Setting Defaults Table 3 3 Participant Defaults Settings1 Parameters Continued Fi cc User Identifier Enter the string sent to the Recording System via String sent to the DTMF codes that identifies the recording This Recording system identifier string is used later by the user connecting to the conference recorder Web site to identify the recording and retrieve it You need a unique User Identifier String for each recording The User Identifier String can consist of one of the following options e aseries of numbers In such a case all the recordings will have the same number assigned to them n Enter n to assign the conference Numeric ID or the Conference password to the recording as the identifying string l Enter i to assign the conference Chairperson password to the recording as the identifying string b Enter b to assign the conference billing code to the recording as the identifying string Volume Select the volume in which the participant s audio is transmitted to the conference The volume scale is from 1 to 10 where 1 is the weakest and 10 is the strongest The volume
62. ber that has been input by the user Rather each domain through which the request passes would be given that opportunity As an example a user in an airport might log in and send requests through an outbound proxy in the airport If they enter 411 this is the phone number for local directory assistance in the United States that needs to be interpreted and processed by the outbound proxy in the airport not the user s home domain In this case tel 411 would be the right choice H323 Participant This option is enabled if the Auto Video Bit Rate Video Bit Rate option is cleared It allows you to specify the KBits sec specific video transfer rate multiples of 100 bits sec is recommended for the participants This option defaults to the conference setting when adding a new participant during an On Going conference 3 46 MGC Web Server Manager User s Guide Table 3 4 Participant Defaults Settings2 parameters Continued fe os Oe ice H323 Participant Auto Video Bit Rate Enable PSTN Dial in Service Name Sub Service Name Node Type Select this option to use the video transfer rate defined for the conference PSTN participants are able dial in into an H 323 Meet Me Per Conference using the ISDN Meet Me Service number For example by calling 9251437 the ISDN s Meet Me Service number a 3G cellular phone PSTN participant can connect as a H 323 dial in participant to the Meet Me Per Conference
63. ble to see only the Meeting Rooms s he scheduled Custom Headers Select this check box to enable the display columns Order not displayed in the Participant Details pane of the On Going Party Headers list The Selected On Going Party Headers list displays the columns that would appear in the ongoing conference pane The order in which the columns are listed is the order in which they appear in the ongoing conference pane To display a column in the On Going Party Headers list select the column name to be added and then click the double right arrow button gt gt The column is added to the Selected On Going Party Headers list To hide a column in the Selected On Going Party Headers list select the column name to hide and then click the double left arrow button lt lt The selected column is moved to the On Going Party headers list 5 10 MGC Web Server Manager User s Guide 4 Click the Settings2 tab Setting Setting2 I Enable Meeting Director Web Only IV Change conference end time ped eoa Te lemerliconeencetend lane I Delete participants from a conference 4 z Connect disconnect participants i V Mute participants 1 Video Layout selection IV Add participants from database Conference lock IV Create new participants M Place conference on hold IV Modify participant s properties M Designate exclusive speaker I Modify participant s volume IV Mute Meet Me parties IV Video forcing IV Control the voti
64. bled in the Permissions assigned to this user Enter with Password The user will be able to view Reservations Meeting Rooms and On Going Conferences scheduled by other users assigned to this group if the appropriate password will be entered upon their selection Enter without Password The user will be able to view all Reservations Meeting Rooms and On Going Conferences scheduled by other users assigned to this group without any restrictions 4 Click OK The system returns to the User Assignment to Group dialog box and adds the group to the list of groups to which the user has access rights 5 Add additional groups or click the Close button to complete the assignment procedure Ad Hoc Conferencing and Conference Access Using WebCommander for Authentication The Ad Hoc conferencing is configured in the MGC Manager application For more details on the configuration and requirements of Ad Hoc conferencing in the MGC Manager application see the MGC Manager User s Guide Volume II Chapter 3 The MGC WebCommander can also be configured to work as the external database application for Ad Hoc conferencing and conference access authentication There are several Ad Hoc conferencing and conference access authentication scenarios in which the MCU sends queries to the external database application in this case the WebCommander for authentication Conference Initiation Numeric ID authentication e Conference Access
65. ch the number of participants exceeds the limit defined in his her permissions If the maximum number of participants is exceeded an appropriate error message is displayed When no limit is set when this check box is cleared the default maximum number of participants is allowed Select this check box and then enter the required number of participants in the text box During an On Going Audio Only conference a user may request to invite a participant to join the conference The request is sent via the telephone using DTMF codes Select this check box to enable the user to invite new participants during an On Going Audio Only conference The e mail address of the participant When you opt to send and e mail during the conference definition recurring reservation or update the e mail address is used to send an e mail to the participant Select this check box to add the participant s phone number or IP address in an e mail sent after the conference definition recurring reservation or update of a reservation 5 17 Chapter 5 Administrator s Tasks Table 5 3 Permission Properties Settings2 Parameters Continued cee a ee Allow Connection Type Changes A user may start a conference in the WebCommander site that includes Dial In Dial Out and or Direct participants and add new participants of Dial In Dial Out and or Direct connection type The user is able to define participants of all connection types in the pa
66. d The lecturer cannot be changed or deleted during the On Going conference Full screen 1X1 format is the only video layout that can be selected for Lecture Show e Presentation Mode In Continuous Presence conferences the system automatically displays the active speaker full screen on all the conference participant monitors while the layout of the current speaker displays the previous speaker of the conference When another participant starts talking the Presentation Mode is cancelled and conference returns to its predefined video layout In a COP conference when the speaker becomes the conference presenter the conference layout is automatically set to 1x1 full screen and all participants including the active speaker view this layout e Ifthe speaker is an Audio Only participant in a video conference the Presentation Mode is disabled for that participant Video Forcing apply while the conference is in normal speaker mode When Presentation Mode is activated only the lecturer can set the video forcing and it applies only to the conference layout During an On Going conference set to Presentation Mode that is running on the standard Video card asymmetric conference layouts are unavailable for selection 3 31 Chapter 3 Setting Defaults Table 3 2 Reservation Defaults Settings2 Parameters Continued Fe an E Lecture Mode e When a conference set to both Auto Layout con t and Presentation Mode i
67. d in the MGC Manager application stored in the Default Group These templates are in addition to the Reservation Defaults and enables end users to further automate the conference scheduling process For more details see Chapter 5 Defining Groups on page 5 45 s The MGC Web Server Manager includes five default templates which are 3 1 Chapter 3 Setting Defaults To display the defaults categories 1 Once you are logged into the MGC Web Server Manager click the plus icon to expand the database tree 2 Click the plus icon next to the Defaults icon to display the Defaults categories Petes Web Server Manager ersion 8 0 0 10 Server ersion 8 0 0 10 Professional edition File Edit View Options Help Ba Encu Major 172 22 188 ACCORD ACCORD AccordSQL 2 BB Accondoe Emu Major 172 22 188 ACCORD ACCORD AccordDB Defaults LI User Defined Defaults LE Conference Defaults Participant Defaults MGC Manager Defaults F Permissions Users E ri Groups E Personal Scheduler Templates B accordsQu 2 Wl Product Management Minor 172 22 188 ACCORD ACCORD AccordDB 1 Gil Product Management Minor 172 22 188 ACCORD ACCORD AccordSQL 1 Ready I Data Base Name MCU s From all databases Server Name is LocalHost MGC Web Server Manager User s Guide Defining Conference Defaults The Conference Defaults are used to define the default values of new conf
68. database is saved during the installation procedure If there are discrepancies in the number of fields between the old and the new databases the system queries whether to update the existing database to the new format To upgrade the MGC Web Server Manager 1 2 Start the MGC Web Server Manager application Log in as described in Starting the MGC Web Server Manager Application on page 2 3 When logging in the first time after the installation the system prompts you whether to update the databases installed in the system Windows 95 98 do not support Unicode therefore when upgrading from a previous version the language tables will not be upgraded In such a case perform the upgrade from a computer where Windows NT 2000 is installed Select Yes to automatically update the database recommended or No to leave the database unchanged If you select No new entries to the database via the MGC Web Server Manager will not be saved If you have selected Yes a dialog box opens informing you that it is recommended to backup the database before updating them as precaution in case the update process fails for any reason Manager ersion 5 00 107 xj Warning it is strongly recommended to Backup your db befor updating Do you want to continue with update Ce e Optional Backup the database The backup process is described in the MGC WebCommander Release Notes document To continue with the update process click Y
69. de available with Tandberg endpoints in which one conference is set as the video conference and the other as the presentation conference Select this option to define the presentation conference Polycom Visual Concert PC FX Available with Polycom Viewstation or Viewstation FX endpoints Select this option to enable the Visual Concert option for the conference Annexes can be selected 3 15 Chapter 3 Setting Defaults Table 3 1 Reservation Defaults Settings1 Parameters Continued Ce eee Video Format CIF and QCIF are video formats used in video conferencing systems Video Format specifies the data rate in number of frames per second and the resolution of each frame number of lines in a frame and the number of pixels in each line Video Format is enabled only in Video Switching mode and when the Video Protocol is set to H 261 or H 263 CIF Common Intermediate Format Each frame contains 288 lines and 352 pixels per line The data rate is up to 30 frames per second FPS QCIF Quarter Common Intermediate Format Each frame contains 144 lines and 176 pixels per line it is one fourth the resolution of CIF This field is disabled if the Video Protocol field is set to Auto e Using the H 267 protocol you can select Auto QCIF or CIF Select Auto to allow the system to select the video format for the conference according to the participants capabilities and enable the dynamic adjustment of the highest commo
70. deo Protocol is set to Auto in both VSW and CP conferences the system tries to connect the participant using H 264 video protocol first Only if the endpoint does not support H 264 the system tries to connect the participant using H 263 or H 261 When H 264 is selected the Video Format is disabled and set to Auto Notes e When selecting the H 261 or H 263 the system regards it as a fixed format and disables the dynamic adjustment of the highest common video The dynamic adjustment of the video protocol applies only to H 320 ISDN participants The dynamic adjustment of the video protocol supports only 30 frames per second in CIF format All other H 263 capabilities are disabled 3 19 Chapter 3 Setting Defaults 3 20 Table 3 1 Reservation Defaults Settings1 Parameters Continued ee eae Annexes Annexes are additions to the Video Format when using H 263 Video Protocol increasing the quality of the video display Annexes N P and F are enabled only when you are in Video Switching mode and the Video Protocol is set to H 263 The Video Format may be set to QCIF CIF 4CIF 16CIF VGA SVGA XGA or NTSC When Video Format is set to Auto the system selects the appropriate annexes according to the endpoint s capabilities The annexes are required in the Dual Stream mode but may also be selected independently e Annex F Advanced Prediction Mode This annex enables the transmitting encoder to use
71. e MGC Web Server Manager externally via the Control Panel Data Source ODBC In such a case you need to refresh the database list to gain access to that database from the MGC Web Server Manager application To refresh the database list in the MGC Web Server Manager On the Options menu click Refresh dB List ezimMcc Web Server Manager Yersion 8 0 0 10 Server ersion 8 0 0 15 Professional edition File Edit view Options Help Server Enable Logger Pere Web Configuration Auto Cascade Configuration Personal Scheduler Configuration Communication Polycom Datastore Settings E mail Format Automatic Email Crash Notifications Administrator Email Notification Settings DB s to Update Refresh DB Refresh DB List Ctrl FS Add r Normal Normal Major Major 172 22 188 172 22 188 172 22 188 172 22 188 ACCORD ACCORD ACCORD ACCORD ACCORD ACCORD ACCORD ACCORD Ei Data Base Name MCU s from all databases Server Nam _ The database list in the MGC Web Server Manager window is refreshed and the new databases are listed 5 55 Chapter 5 Administrator s Tasks Refreshing the Database Databases may be accessed by several users concurrently from the MGC Web Server Manager application as well as from the MGC Database Manager module of the MGC Manager application In such cases the information that you see in the MGC Web
72. e None None None None None None None None None None None None None None None WebDffice None None None None Reservation Templates V Read Vv White Participant Templates V Read V Write Requested Meetings Read T Write View MCU Conferences Enter without passworc z Close This dialog box lists all the currently defined users It also displays their current Read and Write permissions to the Conference and Participant templates assigned to this group RW indicates that the user may view Read and add delete or modify Write templates R indicates that the user may only view Read templates None indicates that the user has no access rights to this group MGC Web Server Manager User s Guide 2 To set or modify the access rights of a user to the group Click the user name s multi selection is available using the standard Windows conventions Select the Reservation Templates Read and Write check boxes to enable disable the user to view read and or add write conference templates to the Group Select the Write check box to automatically select the Read check box Select the Participant Templates Read and Write check boxes to enable disable the user to view read and or add write Participant templates to the Group Select the Write check box to automatically select the Read check box Select the Requested Meetings Read and Write check boxes to enable disable the user to
73. e Update Databases dialog box When you open the MGC Web Server Manager for the first time after an LS upgrade and you have not yet updated the database you can do it later using the Add Remove Connection to the ODBC from the Options menu 8 In the Update Database dialog box click Close to exit the update process 2 9 Chapter 2 MGC Web Server Manager Basics Displaying the Database Tables In the MGC Web Server Manager window click the plus icon next to the icon of the database whose tables to display Browser Area Status Area 3 MGC Web Server Manager Version 8 0 0 10 Server ersion 8 0 0 10 Professional edition File Edit View Options Help Major 172 22 188 ACCORD ACCORD mcu Major 172 22 188 ACCORD ACCORD e cs A ia Wl Product Management minor 172 22 188 ACCORD ACCORD Database 33 tas H Product management Minor 172 22 188 ACCORD ACCORD Is FA Permissions Tables A Users gt Groups E Personal Scheduler Templates Ready Data Base Name MCUs from all databases Server Name is These tables are displayed only when an administrator is logged in The database tree is displayed The tree categories which represent the database tables change according to the permission assigned to the user who logged into the database If the user does not have a permission to read and write all tables the user will only be able to view and modify the De
74. e tables to define MCUs system Defaults Labels Permissions Users and Groups In addition the administrator can perform maintenance and configuration tasks relating to the database itself The configuration is performed through the MGC Web Server Manager application User Tables This module is divided into two segments Participants amp Conference Templates and Master Templates The Participants and Conference Templates segment includes the Participant and Conference templates that are organized in Groups Users can only manage templates assigned to Groups to which they have access rights The Groups and their access rights are defined in the MGC Web Server Manager module The Master Templates segment includes Master templates that are organized in Master Template Groups usually other than the Participants and Conference Template Groups User Tables Administrative Tables a Labels Table Master MCUs Table Templates Table at Permissions Participants Table Table Users Table Reservations lt i Groups Table Table J Database Chapter 2 MGC Web Server Manager Basics Important LS When both the MGC WebCommander and the MGC Manager applications use the same database the administrator tables defined in the MGC Web Server Manager will apply to the MGC Database Manager and vice versa Therefore the various tables may include parameters that apply only to the
75. echanisms 0 020 e ee eee eee 4 2 Chairperson Activation 0 0 0 rererere 4 3 Implementation of Chairperson DTMF features 4 3 Auto Cascading Guidelines 2 0 0 0 eee ee eee ee 4 4 Auto Cascade Configuration 00 000 e eee eee ee 4 4 Configuring the Cascading Links using the Web Server Manaset s sanaa i er 4 5 MCU REGU aN CY 55668 6t 6 tena RE E RENTRER 4 8 Redundancy Guidelines 0 0c eee eee eee ee 4 9 MCU Redundancy Configuration 04 4 10 MCU Backup 3 64 6046 60 bee Webs phot oh a Bhee 4 12 Defining the Backup Parameters 0 0 4 12 Automatic Email Language Formatting 004 4 14 Configuring the Sender s amp Meeting Organizer s Default E mail AGOIESSES rakane alsa We aha aa Ate Rea bora EON EREE 4 21 Application Error Information 00 0 0 ee eee ee eee 4 24 Administrator Email Notification Settings 0 4 26 Administrator s TaSks 0000 cee eee eee eee 5 1 Dehining an MCU 24 032 sadaeneaes sae ese eae adared oe Ree eeae 5 1 Viewing the MCUs List 0 0 cee eee eee 5 4 Sorting the MCUs List 0 0 eee eee eee 5 4 Defining a New Label csc sac tpt va aaa ae eee eae eae 5 5 Viewing the Labels List 0 0c eee ee eee 5 6 Sorting the Labels List 0 0000 5 6 Defining Permissions 0 0c cece eect eee ee eens 5 7 Viewing the
76. ect this option to set the reservation as a Meeting Room Limited This option is enabled when the Meeting Room Sequences option is selected Select this check box to limit the number of times the Meeting Room will be activated When the check box is cleared the conference will remain in sleep mode indefinitely and can always be activated When this option is selected select the number of times the Meeting Room can be activated Entering 2 means that the Meeting Room may be activated twice but it will remain passive during the period of inactivity 3 28 MGC Web Server Manager User s Guide Table 3 2 Reservation Defaults Settings2 Parameters Continued Fc se Start Cont Requires Chairperson Terminate after Chairperson Exits Encryption Select this check box to indicate that the conference will only start when the Chairperson connects to the conference Participants that connect to the conference before the chairperson are placed on hold and hear background music Once the chairperson connects to the conference the participants are automatically connected to the conference When the check box is cleared the conference starts at its predefined time or when the first participant connects to it Select this check box to automatically terminate the conference once the conference Chairperson disconnects from the conference Encryption is a process of disguising information into ciphertext or data
77. ection or connection loss Minimum value should be 1 The number of seconds the MGC Manager will wait after each connection attempt for connection confirmation Default value is 5 If the connection is slow the recommended value is 25 3 Setting Defaults The MGC Web Server Manager application and MGC Manager Database Manager application enable users to customize their system to their needs by defining default values for reservations participants and general system parameters The default sets may be stored in a centralized database or in a local database When the WebCommander user defines a new conference reservation On Going or a template or a new participant each parameters displays the default value taken from the active Defaults set It minimizes the need to define all the parameters and it allows users to modify specific parameters as needed Default sets may be defined for the following categories e Conference Defaults A list of all the conference parameters e Participant Defaults A list of all the participant parameters e MGC Manager Defaults General system parameters that apply only to the MGC Manager These parameters can also be defined in the MGC Web Server if the same database is used by both applications e User Defined Fields These parameters are used to define whether to show the User Defined fields in the conference and participant properties and the titles of these fields to be loade
78. ed energy of an input signal e Characterization of an input signal voice or noise to a constant and desired output level Select this check box to enable the AGC function Change to Select this check box to let the WebCommander chairperson user change the participant status to Chairperson Modify Select this check box to let the WebCommander participant s user to modify participants listening volume listening volume View ALL ongoing Select this check box to let the user view the list of conferences in all the On Going conferences currently running on all Main Menu the connected MCUs The list will include all the conferences including those assigned to other users these conferences will appear with a lock icon next to them To monitor On Going conferences assigned to other users the appropriate password must be entered by this user Moderators Chat Select this check box to let the user chat using text messaging during an On Going conference 5 15 Chapter 5 Administrator s Tasks Table 5 3 Permission Properties Settings2 Parameters Continued CE Print Export Select this check box to enable the ongoing ongoing conference s participants list be printed or exported participants to an xls Excel formatted file General View Mode Set the View Mode to Administrator to allow the user to access Conference Reservation Templates and Participant Templates Set the View Mode to Basic for users who do
79. el is 56 Kbps instead of 64 Kbps This option is valid for a Transcoding or Continuous Presence conference only Enter the default IP address for endpoints This field should not be modified unless a different signaling port was configured during installation and connection to the network Select the participant s alias type and then enter the alias of the endpoint 3 45 Chapter 3 Setting Defaults Table 3 4 Participant Defaults Settings2 parameters Continued Feast ee esc eee H323 Participant Select the format of the alias from the drop down Alias Type list Only E 164 and H 323 ID are supported SIP Address sip user name domain Note that the SIP URI adheres to URI rules no spaces or special characters such as commas quotation marks inverted tags and so forth either in the user name or in the domain part To compare to H 323 which uses the endpoint location for identifying the participant in SIP participants can change locations but still be addressed as long as they continuously refresh their registrations with the proxy The proxy forwards invitees to their current location SIP Address SIP URI A SIP URI uses the format of an email Type address typically containing a username and a host name sip user host For example sip dan polycom com TEL URL Tel means that a voice call is opened TEL URL may be used when the UA does not wish to specify the domain that should interpret a telephone num
80. eld applies only to ISDN connections Check this option to enable the automatic detection of the line rate of incoming ISDN calls by the MGC WebCommander and connect the participant accordingly without prior settings of the line rate during conference setup The participant can be connected in a line rate of up to the line rate set for the conference 3 43 Chapter 3 Setting Defaults Table 3 4 Participant Defaults Settings2 parameters Continued el ONSET ee ese Enhanced Video The MGC Manager can provide high quality video 30 frames per second for incoming and outgoing video streams for line rates up to T1 E1 in Transcoding and Continuous Presence conferences This is done by allocating two video codecs to the participant instead of one One of the video codecs is used for encoding while the other is used for decoding the incoming video stream Select this check box to enable the high quality video feature for the participant Note e To work with 30 frames per second the High Frame Rate flag in the system cfg must be enabled To work with bit rates higher than 768 Kbps the High Bit Rate flag in the system cfg must be enabled The Auto Gain Control AGC is the system default Clear this check box to disable the Auto Gain Control AGC for the participant The Auto Gain Control mechanism regulates noise and audio volume by keeping the received signal to all participants balanced Different endpoints and phones
81. ence as chairperson or to view the conference properties from the WeCommander Web site This password is assigned to the conference scheduled or started from the New Meeting window or from the MGC Personal Scheduler Outlook s Add on application In Ad Hoc conferencing when the MCU is configured to use the WebCommander Server Manager as the External database application for authentication the Chairperson Password defined here overwrites the Chairperson Password defined in the Ad Hoc Profile This password becomes the Chairperson password for the conference initiated by this user 5 27 Chapter 5 Administrator s Tasks Table 5 5 Conference Creation and Authentication Parameters Continued omen eet Ad Hoc Conferences Conference Information In Ad Hoc Conferencing the Numeric ID is used for authentication purposes When a participant connects to an Ad Hoc enabled Entry Queue which is configured to access the WebCommander as the external database application the Numeric ID is used to verify whether the participant is authorized to start a new on going conference If the Numeric ID exists in the WebCommander database a new conference is started and this Numeric ID is assigned to the conference The Participant who has started the On Going conference is automatically created and added to the conference If the Numeric ID does not exist in the external database the participant is disconnected from the MCU Ente
82. erence templates created via the WebCommander application To define the Conference Defaults 1 Right click the Conference Defaults icon and then click Add New Conference Default Add New Conference Default The Conference Properties Settings dialog box opens Conference Properties xj Settings1 Settings Res Nae Media Supported Network C Audio IP H323 Conf Entry Password C Video Audio IP H323 ISDN Web Chairperson Password ATM MPI Numeric Id User Defined 1 Billing User Defined 2 User Defined 3 Remarks Pro Mation None z i 384 kby x SEES Ps Dual Stream Made None v Audio Alg Auto b Video Format Jaute z I vTx1000 J Restricted J SilencelT Frame Rate a Pe v Video Protocol Auto fed I Conference On Port Quality Auto F Annex PM Annex P F Annex F 7120 Rate None 7 FECC LSD Rate None x Chair Control None hd Cascade None 7 Video Session Continuous Presence x Master Name None Layout in C P A oo I Roll Call z I Entry Tone Roll Call announcement End Time Tone 5 Min Exit Tone 2 Inthe Res Name box enter the name of the Reservation Defaults set being created Chapter 3 Setting Defaults 3 Define the following fields Table 3 1 Reservation Defaults Settings1 Parameters ea ei ere Conf Entry Enter a numeric password that will be u
83. erver ersion 8 0 0 15 Professional edition 5 x File Edit View Options Help BBs mlm eos Administrator ACCORD gx Server LocalHost S E DataBase 2 H AccorddB a 2 Defaults LI User Defined Defaults Mod2 LE Conference Defaults Del buei lete Participant Defaults a Properties a MGC Manager Defaults E Labels 2 Buser2 Assign oe to user user2 Bwebortice M Set As Deraull User WebOffice a MCUs Gps Permissions Users Groups Hea Root LE Personal Scheduler Templates B AccordSQL The lt User Name gt Group Assignment dialog box opens listing the Groups to which the user has access rights drial Group Assionment Group Path Conference Participant View MCU Conferences RW Root RW None None Reservation Templates JV Read IV Write _AddAssignment Assignment Participant Templates Read IV Write z Delete Assignment Requested Meetings Read I Write Balt Assrmert_ D ES The list displays the groups currently assigned to the User with the access rights the user has to each of these groups 5 34 MGC Web Server Manager User s Guide You may modify the user s access rights to a specific group by clicking the group and then selecting the appropriate Read and Write properties For more details see the assignment of new groups next To assign additional groups to the user click the Add Assignment button To remove an assigned gro
84. erver Manager the system administrator can select whether to enable e mails from the WebCommander and Personal Scheduler LS When a conference reservation is updated or changed no email notification is sent 1 Inthe MGC Web Server Manager Options menu select Administrator Email Notification Settings Options Help Server gt Enable logger Web Configuration Auto Cascade Configuration Personal Scheduler Configuration Communication Polycom Datastore settings E mail Format Automati ail Cra z z Administrator Email Notification Settings dB s to Update Refresh dB F5 Refresh dB List Ctrl F5 Add Remove connection to ODBC The Administrator Send Email Configuration dialog box opens 4 26 2 Click the Send Email Notification box Administrator Send Email Configuration V Send Email Notification Admin Email Address Restore Default Format Costumize Format Note the administrator Email is where the email notifications after Reservation is created will be sent to You are able to choose whether Email notification will be sent while creating a reservation through the web commander or throgh Personal scheduler or both Cancel 3 Inthe Admin Email Address box leave the default type your email address e In MGC Personal Scheduler this is the e mail address of the user that organized the Meeting or Appointment e Inthe WebCommander
85. es If you select No the update process will be aborted and you will have to restart once you are ready 2 7 Chapter 2 MGC Web Server Manager Basics The Update Databases dialog box is displayed indicating which databases require updating OOO O O ix The following dB s are not updated with the new MGC Database Please choose the dB s that you want to Update MaAccordDB Sys DSN C Program Files MGC Web Manager ver 4 6 Database Accord4ccess mdb It is recommended to update all the databases you intend to use To cancel the update of a database clear the check box next to that database name Click the Apply button to update the selected databases The updating process may take time depending on the size of the database At the end of the process the Update Database Results dialog box opens listing the fields that were updated Update DataBase Results xj DataBase OldDB is Updated in the following tables NewField NewFied o Permission PartylnRes PartyResLink Reservation Party German Deutsch Deutsch Deutsch GermanS tring ma g fe x a 3 id J a 8 a DefaultMiscellaneous DefaultRes User ExtraDetails Layouts UpdateTime 4 MGC Web Server Manager User s Guide The Update Database Results dialog box is displayed only in Windows 95 98 LS environment It is not displayed when the Operating System is Windows 2000 NT 7 Click OK to return to th
86. et 3 48 MGC Web Server Manager User s Guide Defining MGC Manager Defaults To define the MGC Manager Defaults 1 Right click the MGC Manager Defaults icon and then click Add MGC Manager Defaults SEMGC Manager Defaults Add MGC Manager Defaults The MGC Manager Defaults dialog box opens x Name Owner General Defaults Save Participant I Linked Party I Linked Party Message Conference Templates In DB J Show Time In DB Conference Templates F Show Past Time As Current Time Cancel 2 Inthe Name box enter the name of the defaults set 3 The Owner field displays the name of the user to which the default set is assigned This field is disabled for users with no permission to modify write database tables Users with Administrator permission can read and write all database tables can assign the defaults set to any registered user 4 Define the following parameters Table 3 5 MGC Manager Defaults parameters CE General Defaults Save Participant When enabled the Save Participant checkbox will appear in the Participant Properties dialog box enabling the user to save the participant properties to a User Template file 3 49 Chapter 3 Setting Defaults Table 3 5 MGC Manager Defaults parameters Continued Fi eee ns a General Defaults cont Conference Templates in DB 3 50 Linked Party When enabled the Linked Party checkbox w
87. et Me Per Conference option allows undefined participants to connect to a conference by dialing a pre defined conference number Undefined participants are participants that were not defined prior to the conference start Auto Add This option is enabled when the Meet Me Per Conf option is selected It allows dial in participants to automatically connect to the appropriate conference without prior setting of the participant parameters 3 27 Chapter 3 Setting Defaults Table 3 2 Reservation Defaults Settings2 Parameters Continued Fea Min x Parties Available only when the Meet Me Per Conf and Auto Add options are checked It lets you reserve resources for the specified number of dial in participants This number includes the defined and undefined participants Additional participants defined and undefined will be able to connect to the conference as long as there are available resources or the Max Parties limit is met Max Parties This option is used to control the number of participants that can connect to a conference Select the maximum number of participants that can automatically connect to the conference If you select Auto the number of participants that can connect to the conference is limited only by the availability of the MCU resources and the maximum number of participants per conference This option is useful in Meet Me Per Conference with Auto Add participants Meeting Rooms Sel
88. fault tables that s he owns Users with full access rights to the database administrators will be able to view and add new entries to all database tables These tables can then be used by all the database users The following tables are available in the database tree e Defaults Enables users to define conference participant and general system default parameters In addition you can define whether the User Defined fields will appear in the MGC Manager and WebCommander applications and if yes the titles of these fields in the MGC Manager application Users with permission to modify the database Database Configuration option is checked in the Permissions dialog box can define default settings to be used by all the MGC Web Server Manager users Users without the permission to modify the database tables can define private default sets for their exclusive use MGC Web Server Manager User s Guide Labels Used to define labels The labels may be assigned to conferences and participants mainly for sorting purposes Only users with the permission to configure the database may manage the Labels table MCUs Enables the definition of MCUs that handle the multipoint video conferencing Only users with the permission to configure the database may manage the MCUs list Permissions Used to define the access rights to various modules of the MGC WebCommander and the MGC Web Server Manager applications and perform various tasks Onl
89. faults Table 3 2 Reservation Defaults Settings2 Parameters Continued ee ase a eel AV Message If you have selected the IVR Service in the Name Attended field type the name of the IVR Service If left blank the system uses the default IVR Service If you have selected a Welcome No Wait or Attended conference type the name of the AV Service The AV Service is defined in the MGC Manager application If left blank the system uses the default AV Message Service Auto Termination Select this check box to automatically terminate the conference by the MCU when e No participant has connected to the conference during a predefined time period Or e All the participants have disconnected from the conference and the conference is idle for a predefined time period Before First Join x This option is enabled when the Auto Termination Min option is selected Enter the number of minutes that should pass from the conference start time without any connected participant before the conference is considered as idle If no participant has joined the conference during this period it will be automatically terminated by the MCU After Last Quit x This option is enabled when the Auto Termination Min option is selected Enter the number of minutes that should pass from the time the last participant disconnected from the conference before the conference is considered as idle If the conference remains idle and no other participant joins in d
90. ference initiation 3 4 MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe cc ee Remarks User Defined 1 3 Using up to 300 characters you may enter any text regarding the conference This text will be included with the conference properties and is also saved to the CDR file as part of the conference record to be retrieved later Select whether the default conference is an Audio only conference using the VoicePlus features or an Video Audio conference that may include both audio only and video participants The selection of the media affects the availability of options during the conference template definition If Audio Look and Feel is configured in the Web Configuration function the Media is automatically set to Audio Select whether the participants in the conference use P only or may different networks When selecting P only the Software CP option is enabled in the Video Session box The three User Defined fields enable you to enter general information for the conference such as the company name the contact person name the contact person s E mail or telephone number or any required information The titles of the User Defined fields can be modified in the Database Manager gt Defaults gt User Defined Defaults and loaded to the MGC Manager application When starting a conference from the New Meeting window you cannot define these fields
91. ferences Meeting Room and Reservations will be mirrored between the MCUs in the select pairs 4 11 Chapter 4 Options Settings MCU Backup The Central Server Service enables you to schedule automatic system backup of selected MCUs The automatic backup includes e System configuration including Network Services and IVR Services e Meeting Rooms e Reservations e Conference Profiles e Entry Queues Defining the Backup Parameters The backup interval and target path are defined once It is important to connect the WebCommander Server and MCUs prior to the definition of the backup parameters as the first backup is performed when the definition is completed To define the Backup parameters 1 Click Start Programs gt MGC Web Manager ver 9 0 gt MGC Web Server Manager The Login window is displayed 2 Enter your User Name and Password and click OK MGC Web Server Manager window opens 3 If required right click the Server icon and then click Connect Server 4 Ifrequired add new MCUs to the list and connect them to the server On the Options menu click Backup Configuration The Backup configuration dialog box is displayed Backup Configuraiton x Interval 24 Hours Target Folder DManing S Browse Cancel 4 12 Select the Interval in which the backups will be performed In the Target Path click the Browse button to select the destination disk folder where the backed up files will be stored
92. g parameters Table 5 5 Conference Creation and Authentication Parameters one Conference Creation Billing Code Enter the billing code that will be added to the conference parameters when starting a new on going conference from the New Meeting window or from the MGC Personal Scheduler Outlook s Add on application In Ad Hoc conferencing when the MCU is configured to use the WebCommander Server Manager as the External database application for authentication the billing code defined here overwrites the billing code defined in the Ad Hoc Profile 5 26 MGC Web Server Manager User s Guide Table 5 5 Conference Creation and Authentication Parameters Continued pS ag ee eel Entry Password Web Chairperson Password Enter the conference entry password the participants will have to enter to connect to the conference This password is assigned to the conference scheduled or started from the New Meeting window or from the MGC Personal Scheduler Outlook s Add on application In Ad Hoc conferencing when the MCU is configured to use the WebCommander Server Manager as the External database application for authentication the Conference Entry Password defined here overwrites the Conference Entry Password defined in the Ad Hoc Profile This password becomes the conference password for the conference initiated by this user Enter the Chairperson password the participants will have to enter to connect to the confer
93. he URL 2 When the user name Param2 and password Param3 are not sent as part of the URL a The user connects to the conference using the default user name and password defined in the WebCommander database If the correct conference entry password is sent as part of the URL the user enters the conference without being prompted b If no conference entry password or an incorrect conference password is sent the user is prompted for the conference entry password regardless of the user s permission settings for Always prompt for conference password parameter URL Format The URL should be of the following format http Server name or IP confsitev8_0 MonitorConf asp In the http Server name or IP script you can either include the Server name or Server IP In addition the URL must include the parameters that identify the MCU and the conference Additional parameters can also be included These variables are described in the Table B 1 Variable Definitions Table B 1 Variable Definitions Required variables Confld The conference ID ConfName The name of the On Going conference Table B 1 Variable Definitions Continued MCUlp The IP address of the MCU Optional variables LoginFromForm LoginFromForm 1 must be entered as part of the URL to available in indicate that the Form method is used when transferring version 6 01 the user name and user password Param1 The conference entry password of
94. he dynamic adjustment of the highest common video algorithm In such a case when a participant leaves the conference the MCU adjusts the common video to the highest level for the remaining connected participants This setting overrides the Video Protocol settings in the Participants Properties Advanced dialog box as the dynamic mode settings are forced by the MCU H261 The video compression standard mandatory to all endpoints H263 A compression standard that provides improved video quality at a line rate lower than 384 Kbps This standard is not supported by all endpoints If H 263 is selected in Video Switching conferences all participants must be connected using this protocol Participants whose endpoint does not support H 263 are connected as Secondary MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe ee ee Video Protocol con t H264 H 264 incorporates DCT H 263 compression principles but is provided at half the bit rate H 264 provides CIF 4CIF video using low bit rates and implements a fixed video rate when the video stream of the endpoint becomes active people The endpoint that supports H 264 is iPower H264 The H 264 standard provides better compression of video images in lower line rate connections and is part of the Highest Common mechanism in Video Switching conferences When the conference line rate is up to 384 Kbps and the Vi
95. he telephone using the appropriate DTMF code Enable Party Select this option to enable the Invite feature during an on going Audio Only conference It enables the chairperson to request a line and dial out to invite participants to join the conference 3 34 MGC Web Server Manager User s Guide Table 3 2 Reservation Defaults Settings2 Parameters Continued pS eee Cee ae eee Background If the conference is handled by the Video card Layout Border you can add visual effects such as borders and Speaker Notation colors to the video layouts display on the endpoints The following modification options are available e Background color the color displayed when a video layout is empty This may happen when the video layout contains more windows than connected participants Layout Border the borders frame of each window in the video layout The thickness of the border is fixed Speaker Indication you can use a different color for the border to highlight the window of the current speaker Recording Enables the recording of audio in a audio or video Enable Recording conference by an external recorder The setting in the Default Reservation Start Recording define when the conference recorder is activated when the conference is On Going Select this check box to enable the conference recorder Recording Link The name of a recording link defined in the MGC Name Manager Start Recording Select one of the following
96. hem is selected as the audio algorithm If the conference line rate is higher than 128 Kbps to achieve the best audio and video quality select the audio algorithm in the following order G 722 1 32 G 722 1 24 G 722 G711 In Transcoding or Continuous Presence conferences you can set the audio algorithm to any of the available audio algorithms as in a Video Switching conference In Transcoding or Continuous Presence conferences you can set the audio algorithm to any of the available audio algorithms as in a Video Switching conference If set to Auto the system will try to connect the participants using the best possible audio algorithm selecting it in the order described for Video Switching conferences In Audio Only conferences the default algorithm is G 711 56 In a VOIP Audio Only IP Only conference you can choose between the default G 711 56 and the G 729 G 723 1 8 audio algorithm VTX1000 The VTX 1000 is a high quality Wide Band PSTN conference phone that can be used with the Polycom MCU During endpoint capabilities exchanges a modem is used and the G 722 2 algorithm implemented the VTX 1000 users are allocated resources during the conference Select the checkbox when using VTX1000 endpoints Note The system cfg flag VTX1000 YES and the Entry Queue must be enabled in the MGC Manager 3 8 MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued
97. hing conference All participants view the participant who is the speaker Up to 16 or 30 participants if at least one Audio Bridge is set to 1 30 can take part in a Video Switching conference using the standard Audio card Up to 100 participants at 128Kbps can take part ina conference running on the Audio card Transcoding To set a conference in which participants use different video audio and data formats maintaining the highest video and audio capability each participant can achieve with his her codec Like Video Switching the current speaker is displayed on all terminals Chapter 3 Setting Defaults Table 3 1 Reservation Defaults Settings1 Parameters Continued eee ee eee Video Session con t 3 12 Continuous Presence CP A Continuous Presence conference is a conference in which several participants can be viewed simultaneously Each participant uses their own endpoint s capabilities thus maintaining the highest video audio and data capability that can be achieved If the number of participants is less than or equal to the number of participants displayed each participant can see all of the other participants When selecting Continuous Presence the following layout options are available e Classic e Quad Views e Software Classic Classic Continuous Presence used the standard Video card 21 video layouts are available in this mode Quad Views The Quad Views mode requires the Video card It
98. ill appear in the Participant Properties dialog box enabling the user to save the participant properties to the database When disabled participants defined during conference definition will be embedded participants only For more details regarding linked and embedded participants refer to Chapter 3 of the MGC User s Guide Linked Party Message When enabled the system will display a warning message when closing the Properties dialog box of a linked participant without saving the parameters to the database Show Time in DB Conference Templates When enabled the system will display the Schedule tab in the Properties dialog box of a Conference template defined in the database This enables the user to add the time that the conference should start This option may later be used to filter conferences that should start on a specific day Note that this date and time are not used to automatically start the conference from the database template on the scheduled date Show Past Time as Current Time When enabled the system will automatically update the start date and time of an existing Conference template to the current date even if the original start date and time are in the past Note that when filtering conferences according to the start date and time the conference will retain the past date and time unless it is updated This option is enabled only when the Show Time in DB Conference Templates check box is checked MGC
99. includes layouts for large video conferences This mode should be selected when the conference includes 10 par tic pants or more Software Software Continuous Presence is implemented in IP networks only and is a software solution that resembles the Continuous Presence feature in terms of functionality without using video card resources Software CP combines four incoming QCIF streams with fixed video bitrate from four different participants into one outgoing CIF stream In Software CP conferences only two types of Video Layout formats are available 2x1 and 2x2 If the conference includes less than 5 participants one of the participant s layout windows is grayed out For more details see MGC Manager User s Guide Volume II Chapter 1 MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued Ee rl ee Pro Motion Pro Motion is enabled only in the Video Switching mode Pro Motion is a video encoding mechanism that improves the video quality in Video Switching conferences set to NTSC or PAL 4CIF resolution Select either 50 Fields PAL or 60 Fields NTSC Pro Motion is sent to the endpoint at 60 Fields Per Second FPS for NTSC and 50 FPS for PAL systems The interlaced video mechanism takes two separate video frames and merges them into a single frame Note When a conference is set to any Pro Motion option endpoints sending a Pro Motion video resolution for examp
100. information see Enabling the time fields in the Web Server Manager on page 4 31 5 Not all Conference Parameters listed will appear in the Personal Scheduler 3 Change the email notification format by using the following options Table 4 1 Email notification format parameters Ce Ce Subject In the subject box enter the text that is to appear in the subject line of the email The email is sent with conference details Note This field only appears in the WebCommander Table 4 1 Email notification format parameters Fe Ce ey In the body subject and recurrent reservations fields enter the in the text that you want to appear in the body area of the email The email contains Conference parameters The body subject and recurrent reservations fields can be composed of two elements free text and the appropriate parameter that consists of a value entered automatically by the MCU Click this button or double click a parameter to add a selection from the Conference Parameters list to be part of the email template e Inthe Conference parameters list select one or more in the list and then click the lt Add button Each selection appears in the Body list and forms the text of the email 4 17 Chapter 4 Options Settings 4 18 Table 4 1 Email notification format parameters CURRIE Conference parameters Addition for recurrent reservations only In the Conference parameters box selec
101. installation is required You are required to install and configure the WebCommander and Web Server Manager application On the MGC Manager you are required to configure the Entry Queue for Ad Hoc Cascading In the MGC Web Server Manager application define the properties of Cascading Links between the MCUs in the Auto Cascade configuration table amp e In the MGC Manager application for each MCU define an Ad Hoc Auto Cascade Entry Queue The cascaded link is established when one MCU dials the connection string of the Entry Queue defined on the second MCU followed by the Conference Numeric ID Calls to Auto Cascade Entry Queues will be considered as MCU calls and no IVR will be played For more information refer to the MGC Manager User s Guide Volume II Ad Hoc Cascading It is recommended to set up identical Ad Hoc Entry Queues and Profiles on each MCU so that the cascaded conferences will have the same properties Configuring the Cascading Links using the Web Server Manager The Web Server Manager is used to set up the properties of the primary and optionally the secondary links between MCU s Before configuring the Cascading Links you must define all the MCUs that will be included in the Auto Cascading environment To Configure the MCU Cascade Links 1 Inthe main Web Server Manager window select the database assigned as the Global Default 2 On the Options menu click Auto Cascade Configuration 4 5 Chapter 4
102. ions in Meeting Rooms list r On Going Participants Headers Order IV Custom Headers Order Select Headers Order Cancel Apply Chapter 5 Administrator s Tasks 3 Define the following options Table 5 2 Permission Properties Settings1 Parameters CEE eel Permission Name Database Configuration Modify Defaults in Manager Enable Meeting Scheduler Web Only 5 8 Enter the name for this set of options determining the access rights to various functions This set will be assigned to users and will determine their access rights Determines whether the user will be able to configure the administrator s tables Defaults MCUs Labels Permissions Users and Groups in the database via the Web Server Manager or the MGC Database Manager in the MGC Manager application when both applications use the same database This option should be enabled for a Permission that will be assigned to an Administrator Determines whether the user will be able to read the various default sets from the database add new defaults to the database or modify the existing default sets in the database from the MGC Database Manager or the MGC Web Server Manager applications Owned The user will be able to view and or modify while saving to database the default sets assigned to him her All The user will be able to view and or modify while saving to database all the default sets in the database Select this
103. le NTSC instead of PAL or vice versa or that do not send a Pro Motion resolution connect as Secondary Audio Only 3 13 Chapter 3 Setting Defaults 3 14 Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe ae cr Dual Stream Mode In this mode one of the endpoints sends two video streams Video and data The video streams are handled differently by the receiving endpoint The different streams may be shown on separate screens Select one of the following options None The Dual Video mode is unavailable In such a case Video Protocol is set to Auto H 239 and People Content H 239 and People Content are very similar in function but differ in the type of signaling used for each protocol People Content is the Polycom proprietary protocol while H 239 is the industry standard When an endpoint can support both H 239 and People Content protocols H 239 is selected as the preferred communications protocol In the Reservation Template Settings Dual Stream mode drop down box three H 239 People Content H 239 P C Video streaming formats are available Graphics for standard graphics Hi res Graphics for high quality display or highly detailed graphics Live Video for video clips or live video display 128 Kbps is the minimum Line Rate setting for a H 239 People Content conference When the Content channel opens the required bit rate is taken from the video channel bit rate and may affect
104. list in the Status area 3 Inthe Status area double click the icon of the user to modify The User Properties dialog box opens 4 Enter the User E mail address WebOffice URL and modify the user s permission Do not change the user name and password as they are taken from the Windows domain 5 If required enter the Creation and Authentication parameters as described in Conference Creation and Authentication Parameters on page 5 26 6 Click OK 5 31 Chapter 5 Administrator s Tasks Manually Adding Windows Users to the Users List In the MGC Server Manager application define the users that are authorized to access the MGC WebCommander Web site based on their Windows login name and password To manually add Users when working in Windows Authentication mode 1 Expand the database tree 2 Inthe Browser pane right click the Users icon and then click Add New User to dB The User Properties dialog box opens User Properties x Name fo Password DOO O Confirm Password po Permission Administrator z Email Address Poo WebOffceURL oO Directory Name sis per User J Custom MCU Select MCUs Conference Creation gt gt cancel _ Define the user Name as it is registered in the Windows domain 4 Leave the Password field blank as the password will be taken from Windows Authentication 5 Select the user s Permission from the list 5 32 MGC Web Server Manager Use
105. ls during an On Going conference Add participants Select this check box to let the user add new from database participants from the Participants database to an On Going conference Create new Select this check box to allow the user to define new participants participants during an On Going conference Modify Select this check box to allow the user to modify the participant s participant properties during an On Going properties conference before the participant connects to the conference Modify Select this check box to enable the user to change participant s the volume of the participant s audio transmitted to volume the conference during an On Going conference 5 14 MGC Web Server Manager User s Guide Table 5 3 Permission Properties Settings2 Parameters Continued ES Video forcing Select this check box to allow the user to video force select a specific participant to appear in a given video window participants to various video layout windows Turn on off AGC The Auto Gain Control mechanism regulates noise and audio volume by keeping the received signal to all participants balanced Different endpoints and phones produce different types of source noise and volume The Auto Gain Control mechanism can be applied to all incoming audio streams prior to mixing thereby dynamically changing the amplification of the input signal providing a constant output amplitude Auto Gain Control mechanism regulates e Measur
106. million colors VGA Variable Graphics Array 640 x 480 resolution SVGA Super Variable Graphics Array 800 x 600 pixel resolution XGA eXtended Graphics Array 1024 x 768 pixel resolution VGA SVGA XGA and NTSC options are important for displaying content when selecting the People and Content mode Typically the People resolution is CIF with a frame rate of up to 30 frames per second while the Content resolution is VGA SVGA XGA or NTSC 3 17 Chapter 3 Setting Defaults Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe ee Frame Rate Video Protocol 3 18 The Frame Rate is enabled only in Video Switching mode and the Video Protocol is set to H 261 or H 263 If you have selected QCIF CIF 4CIF 16CIF VGA SVGA XGA or NTSC select the number of frames per second rate to define the quality of the video transmission 7 5 indicates a video quality of lower than 30 frames per second Select Auto to enable the dynamic adjustment of the conference frame rate to the highest common rate This field is disabled if the Video Format field is set to Auto The Video Protocol Video Format and QCIF Frame Rate are parameters that determine the highest common video used by all the conference participants The Video Protocol determines the video compression standard used by the endpoints Auto Select this option to let the system automatically select the appropriate compression method and enable t
107. ms the text of the email Conference In the Conference parameters box select the desired parameters parameter and then click the lt Add button The parameter is added to the text where the cursor is For example To enter the conference date and time you need to select the Conference parameter Start time in local time and then click the lt Add button This section contains a list of parameters that can be added to the email s Body Name conference name Start time in local time The conference start time in local time Start time in GMT time The conference start time indicated in GMT End time in local time The local time when the conference will terminates End time in GMT time The GMT time when the conference will terminate Duration The conference duration Entry Password The conference s entry password List of parties and their phones IP s A listing of defined participants with their phone number or IP address ISDN dial in number A listing of defined ISDN participants and their dial in numbers 4 29 Chapter 4 Options Settings Table 4 1 Email notification format parameters ee a ES Conference parameters con t Addition for recurrent reservations only Start Conditional Text End Conditional Text 4 30 IP dial in number A listing of defined IP participants and their IP addresses Conference ID The conference numeric ID used for routing from the Entry
108. n video resolution In such a case the system will connect all the participants in CIF format 3 16 MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued pO nd OS aaah Video Format If one of the participants endpoints does not con t support CIF the conference video format will change to QCIF for all the participants Using the H 263 protocol you can select one of the following options Auto QCIF CIF 4CIF 16CIF VGA SVGA XGA and NTSC ACIF High Quality 4CIF video resolution available in Continuous Presence conferences running at 512 Kbps or higher line rates In this mode the endpoints transmit CIF or QCIF and receive 4CIF images from the MCU In full screen layout 1x1 endpoints that can send 4CIF images will also receive and view 4CIF images from the MCU In 4CIF CP conferences you can select the Quality of the screen display depending on the video transmission Sharpness Optimized for details The video picture does not change frequently but it includes details that you want to display in higher resolution For example when displaying still images presentations or capturing people Motion Optimized for motion The video pictures change frequently and display movement for example a sporting event where the camera is moved around people moving around etc NTSC National Television Standards Committee Each frame contains 525 lines and up to 16
109. n Ad Hoc enabled Entry Queue and in some configurations who can join the conference as a participant and who as a chairperson Conference access authentication can be independent of Ad Hoc conferencing conference initiation authentication In this case each participant connection to a conference is validated with the WebCommander server Ad Hoc Conferencing using WebCommander Server as the External Database Application for Conference Initiation Authentication To increase the system security and ensure that only authorized users callers can start a new conference the WebCommander application is used for authentication The procedure to initiate an On Going conference is as follows 1 The participant dials into an Ad Hoc enabled Entry Queue 2 The participant is requested to enter the target conference Numeric ID 3 The participant inputs the conference Numeric ID using the endpoint remote control or telephone using DTMF codes If there is currently an 5 37 Chapter 5 Administrator s Tasks 5 38 On Going conference with this numeric ID the participant is moved to that conference and another authentication process may occur depending on the conference IVR Service configuration 4 If there is no On Going conference with that Numeric ID the MCU sends the Numeric ID to the WebCommander Web Server to verify if its database contains a user with this assigned Numeric ID and if this user is allowed to initiate new conferences
110. n mode used by the endpoint and connects it accordingly This field applies only to ISDN ATM connections Indicate the number of channels the participant uses for the connection Select auto to use the conference s Line Rate setting This is also the mode recommended for ATM conferences Select the appropriate number of channels to force the system to use the participant settings MGC Web Server Manager User s Guide Table 3 4 Participant Defaults Settings2 parameters Continued per aS ORE a ie ete Video Protocol Voice Auto Detect Select the Video compression standard H261 The video compression standard mandatory to all codecs H263 A compression standard that provides improved video quality at a line rate lower than 384 Kbps This standard is not supported by all codecs Auto select this option to use the conference s Video Protocol settings This field applies to ISDN and H 323 connections Select Data for data audio and video transmission using the H 221 protocol For audio only transmission select Voice This option is automatically selected for T1 CAS participants You can designate one participant designated as a recording port that is a telephone to which a recording device may be connected The recording port is used to record the audio conference Select None for a standard participant Select Dial up to designate this participant as a recording port This fi
111. n on different MCU s or on the same MCU for large conferences that exceed the maximum number of participants per conference This option is used to enable and select the cascading mode Master Name When setting a Slave conference the Cascading option should be set to Slave and the name of the participant that acts as the link to the Master conference is selected from the Master drop down list 3 21 Chapter 3 Setting Defaults Table 3 1 Reservation Defaults Settings1 Parameters Continued ree cst nee Roll Call Roll Call is a feature of the IVR Message Service used to record the participants name and play it back when entering and leaving a conference The chairperson can request the system to play the names of all connected conference participants at the beginning of the conference or at any time during the conference This option may be enabled only when the Roll Call option is enabled in the IVR Service assigned to the conference When enabled for the conference the participant records his her name upon connection to the conference and the chairperson may request a roll call in which the recorded names of all conference participants are played back to the conference If Entry Tone and Exit Tone are enabled for the conference participant name is played when the participant enters or leaves the conference If Roll Call option is disabled for the conference but enabled in the assigned IVR Service the participan
112. n types see Chapter 4 Permissions When accessing the MGC Web Server Manager application for the first time it is recommended to log in as an administrator to be able to define various defaults permissions and new users 3 Click OK The MGC Web Server Manager window opens The MGC Web Server The Web Server is currently disconnected from MGC Web Server Manager application List of the databases registered in the ODBC even if wane Selected efauk the database is Joss Global not registered in the Web Server Manager Database Data Base Name Now you can add modify entries in the various databases tables such as MCUs Defaults Groups Permissions Users Master Groups and Labels MGC Web Server Manager User s Guide When Secure Mode is enabled for the WebCommander environment the Secure Mode is indicated by a lock icon that appears in the right corner of the Status bar of the Web Server Manager application 4 tLe Br Nmf Ready Data Base Name MCU s from all databases Server Name is LocalHost stort 2 Gi A Reoistry Edtor PRMcc web Server Man Eyn pae Secure Mode indication To connect or disconnect MCUs to from the MGC Web Server Manager application you must first connect to the MGC Web Server For more information see Connecting to the MGC Web Server on page 2 12 Chapter 2 MGC Web Server Manager Basics The Web Server Manager Toolba
113. na J EnhancedVideo Encryption M AGC I Restrict Only r H323 Participant Participant IP Signaling Port 0 0 0 0 fz20 Alias Name Alias Type H323 Id X SIP Address SIP Address Type SIP URI X I Auto Video Bit Rate Service Name mm o Node Type Sub Service Name Num Type Terminal K Taken from service Y 3 41 Chapter 3 Setting Defaults 5 Define the following parameters Table 3 4 Participant Defaults Settings2 parameters Ee pean Aggregation Number of Channels 3 42 This field applies to ISDN connections only Select the aggregation method H221 The standard communication protocol in which a different phone number is assigned to each channel Bonding A communication protocol that aggregates from two up to thirty 64 kops B channels together to look like one large bandwidth channel Multi Rate A communication protocol in which channels are aggregated to form one dedicated line The MGC Manager currently supports aggregation of 6 channels to form one line of 384 Kbps rate 64 X 6 384 In such a case the network ensures that all six channels are synchronized and there are no intervals between the arrivals of the data packets Auto Click this option to connect the participant according to his her capabilities When connecting to the conference the endpoint and the MCU exchange capabilities During this exchange the MCU identifies the aggregatio
114. nder Server as the External Database Application for Conference Initiation Authentication flow 2 The On Going conference is assigned an IVR Service that is configured to access an External database application for Chairperson Password authentication and with the appropriate Chairperson Password request messages In this case the IVR Service does not include prompts for conference Entry Password When the participant is moved from the Entry Queue to the conference IVR queue the participant is prompted for the Chairperson identifier key and if one is entered the participant is prompted for the Chairperson Password Ifno Chairperson identifier key is entered the participant enters the conference as a standard undefined participant MGC Web Server Manager User s Guide At this point the participant that identified himself herself as the conference chairperson can enter His her personal PIN Code as defined in the Users table The chairperson password as defined for the conference If Ad Hoc conferencing was used to initiate the conference the Chairperson Password is either defined in the Profile or by the parameters sent from the external database application to the MCU at the conference start time The MCU sends the WebCommander server the conference Numeric ID and the participant input to the chairperson password request The WebCommander server searches its database for a User using the PIN code sent from the MCU If a u
115. nferences and participant data to authorized users only The Groups are part of the administrative tables Participants Table Participant Template 1 Group 1 Participant Template 2 Participant Template 3 Participant Template 4 Group 2 Participant Template 5 Participant Template 6 Root Participant Template 7 Group 3 Participant Template 8 Participant Template 9 Participant Template 10 Group 4 Participant Template 11 Participant Template 12 Reservations Table Reservation Template 1 Group 1 Reservation Template 2 Reservation Template 3 Reservation Template 4 Reservation Template 5 Group 2 Reservation Template 6 Root Reservation Template 7 Group 3 Reservation Template 8 Reservation Template 9 Reservation Template 10 Group 4 Reservation Template 11 In the Groups table you define the various groups and their hierarchy 5 45 Chapter 5 Administrator s Tasks Users are assigned access rights to specific Groups The users can add or modify only Participant templates and or Conference templates that are assigned to Groups to which they have access rights One user may be assigned to many Groups and one Group may be assigned many users New Conference and Participant templates are created within the selected Group and they are automatically assigned to that Group Although
116. ng organizer to the e mail recipient list MiV Use Fixed Sender Email Address Fixed Email Address conferences services polycom Cancel 3 Enter the sender s Fixed Email Address used for all conference invitations that are sent from the WebCommander to conference participants 4 21 Chapter 4 Options Settings 4 Click OK When the conference invitation is sent the email address defined in the Fixed Email Address field appears in the From field and cannot be altered Add the meeting organizer s e mail address to the e mail recipient list 1 From the Web Server Manager s Options menu select E mail Format The E mail Format window opens 2 Select the Add the meeting organizer to the e mail recipient list check box x Language E mailformat___ French Default German Default Chinese Default Japanese Default Traditional_Chinese Default Portuguese Default Spanish Default Norwegian Default Russian Default Italian Default Swedish Default Croatian Default Hungarian Default Polish Default Slavak Nafault x Restore Default Format Customize Format IV Add the meeting organizer to the e mail recipient list AV Use Fixed Sender Email Address Fixed Email Address Fonferences services polyoom Cancel 3 Click OK 4 22 Fixed Email Address Meeting Organizer Email Address F E mail Conference Participants Microsoft Internet Explorer
117. ng session IV Tum on off AGC IV Change Web Chairperson Password Change to chairperson I Change Conference Entry Password IV Modify participant s listening volume IV Modify User Defined Conference fields Fv vom Er CAE IV Recording Control Main Menu IV Add Remove participants from Q amp A queue Moderators Chat IV Change patticipnats position in Q amp A queue IV Print Export ongoing participants Control Questioner Session r General I Always prompt for conference password View mode Administrator I Limit maximum number of participants 124657 Basic I Dial Out to Invite new participants Iv view Ncha K SendEmil IV Change Password IV Modify Conference Billing Code k connection types changes K Allow remote Client access to Server Manager Secure Mode IT Party phone number IP address in email M Diain IV Dia out IV Direct This dialog box enables you to set the access rights to the WebCommander s Meeting Director module and to perform various tasks while monitoring on going conferences In addition general user behavior may be defined 5 Define the following parameters Table 5 3 Permission Properties Settings2 Parameters Ce eel Enable Meeting Select this check box to allow users to access the Director Web Meeting Director module and monitor On Going Only conferences via the MGC WebCommander application When cleared disabled the Meeting Director module
118. not require access to Conference Reservation or Participant templates View MCU Name Select this check box to let the user view the MCU name in the On Going Conferences List Change Password Select this check box to allow the user to change his her password to the WebCommander site from the Main Menu pane of WebCommander Modify Conference Select this check box to allow the WebCommander Billing Code user to modify the conference Billing code during the On Going conference Allow remote In Secure Mode any NT Authenticated user that is Client access to added to the WebCommander Users list is Server Manager automatically given default user s permission Secure Mode Select this option to modify the default user permission and grant the users added to the WebCommander the right to add an MCU to the database or modify the MCU password Always prompt for Select this check box when you require the partici Conference pant to be prompted for the conference password password 5 16 MGC Web Server Manager User s Guide Table 5 3 Permission Properties Settings2 Parameters Continued Fa ae cre Limit Maximum number of participants Dial out to Invite new participants Send Email Party phone number Ip address in email The number of participants a user can add to a Video or Audio Only conference in the WebCommander site can be limited When this option is enabled the user cannot start a conference in whi
119. ntry Password Chairperson Password and Billing code that will be assigned for each conference For more details on User definition see Conference Creation and Authentication Parameters on page 5 26 e The MCU is configured to access the external database by setting the appropriate flags in the system cfg For more information see the MGC Manager User s Guide Volume II Chapter 3 5 39 Chapter 5 Administrator s Tasks 5 40 Conference Access Authentication Request using WebCommander as the External Database Application An additional security measure of verifying the conference entry password can be added to the Ad Hoc conference initiation Which mean participants with valid passwords can connect to the conference Conference access authentication can be independent of Ad Hoc conferencing conference initiation authentication In this case each participant s connection to a conference is validated by the WebCommander server 1 Ifthe conference is started using the Ad Hoc conferencing mechanism follow steps 1 to 7 of the Ad Hoc Conferencing using WebCommander Server as the External Database Application for Conference Initiation Authentication flow 2 The On Going conference is assigned an IVR Service which is configured to access an External database application for conference Entry Password authentication with the appropriate Entry Password request messages When the participant is moved from the Entry Que
120. o activate the auto port discovery mechanism When selecting Auto Discovery the Port Number list is disabled MCU Properties x Name ISDN Prefix IpAddess 0 0 0 0 H323 Prefix Login accor First Number 1000 Password faccorD Last Number 1999 Order 8 IV Automatic discovery Port Number po z Coree In Secure Mode the MCU port is set to Secured Port port 443 and this setting cannot be changed 5 3 Chapter 5 Administrator s Tasks 5 Click OK to confirm and add the MCU to the MCUs list Viewing the MCUs List e Inthe Browser area click the Server icon The MCUs list is displayed in the Status area g3IMGC Web Server Manager ersion 6 00 16 E 5 x File Edit view Options Help 172 22 138 ACCORD ACCORD oe ta 172 22 138 ACCORD ACCORD op Daras es Product Management 172 22 198 ACCORD ACCORD 8 MGC Manager Defaults 10 Participant Defaults SE Conference Defaults LI User Defined Defaults E Labels 23 MCUs FA Permissions Users ri Groups bl Master Reservations Groups E Personal Scheduler Templates Data Base Name MCU s from all databases Server Name is LocalHost The system displays in a table format the MCU Name MCU Status which is displayed only if the Server is connected to the Web Server Manager MCU IP address Order the Login Name and Password used to connect to the MCU Order the ISDN Prefix of the MCU dial in number the H 323
121. obal Default database A pop up menu appears B Accor Set As Private Default v Set s Global Default Remove dB connection 2 Click Set As Private Default to designate this database as the source for the Private Default set or click Set As Global Default to designate this database as the source for the Global Default set 3 A check mark next to the selected option indicates which option is active To define the database as both Private and Global select both options repeating steps and 2 Default Conference Templates Five Conference templates representing each of the main types of conferences are included the Default Group in the database that is shipped with the WebCommander The parameters defined in each of these conferences represent the most commonly used properties for the specific type of conference For more information about Default Conference templates see Chapter 5 Default Group on page 5 50 3 58 4 Options Settings In the Web Server Manager Options menu the following topics are listed Web Configuration For further information see the MGC Web Manager Installation and Configuration Guide Chapter 5 Auto Cascade Configuration see Auto Cascade on page 4 2 Redundancy Configuration Backup Configuration Personal Scheduler Configuration For further information see the MGC Personal Scheduler Quick Start Guide Chapter 2 Communication For further information see
122. of each endpoint at the time of connection is 5 One movement of the volume slider increases or decreases the volume by one unit Each unit is equivalent to 3db Listening Volume Select the volume in which the conference audio is heard by the participant The volume scale is from 1 to 10 where 1 is the weakest and 10 is the strongest The volume of each endpoint at the time of connection is 5 One movement of the volume slider increases or decreases the volume by one unit Each unit is equivalent to 3db 3 40 MGC Web Server Manager User s Guide Table 3 3 Participant Defaults Settings1 Parameters Continued Fc Displays the name of the user to whom the default set is assigned This field is disabled for users without permission to modify write database tables Users with Administrator rights that can read and write database tables can assign the defaults set to any registered user The Owner name may be used for filtering Click this check box to designate the participant as VIP This status is used to indicate an icon participants who need special attention during the conference 4 Click the Settings2 tab to display additional parameters The Party Properties Settings2 dialog box opens Party Properties x Settings Settings2 Aggregation Number of Channels X Video Bit Rate KBits Sec Auto J Enable PSTN Dial in Video protocol Auto bd Data id JT Auto Detect penori
123. om the user when scheduling a reservation Web Office URL If the user has a WebOffice URL enter it here When starting a new meeting the URL will appear on the WebCommander web page Conference participants can click on the URL link and enter the meeting For more information on WebOffice refer to the WebOffice User s Guide MCU per User The system administrator can select the MCUs on Custom MCU which the user may schedule reservations or start On Going conferences Select this check box to assign the MCUs to the user When cleared the user will be able to run conferences on all the MCUs defined in the MGC Web Server Select MCUs Click this button to designate the MCUs on which the user can run conferences The MCUs per User dialog box opens 5 25 Chapter 5 Administrator s Tasks 3 Click the Creation amp Authentication button to display additional parameters User Properties a E x r Conference Creation Name Biling Code Password Entry Password Confirm Password poo Web Chairperson o Password Permission Administrator hd Ad Hoc conferences Email Address Conference Numeric ID WebOffice URL Conference Information Directory Name Participant Authentication PIN Code Participant Information ____ MCUs per User T Custom MCU Select MCU lt lt Creation amp Authentication Tl vip OK Cancel 4 Define the followin
124. onferences is encrypted Indicate the minimum period in seconds that a participant has to speak to become the main speaker During this period no other participant is allowed to become the main speaker This parameter is designed to prevent participants from becoming the main speakers by coughing or laughing and to avoid fast and frequent changes of the main speakers Indicate the number of the loudest voices speaking at the same time that will be heard The value 3 indicates that the three loudest participants speaking at the same time will be heard Select the Lecture Modes from the drop down list e None Select this option to disable the Lecture Mode option Lecture Mode Enables the speaker to be seen by all other participants in full screen While the lecturer is speaking the system automatically switches between participants in a predefined time interval showing them sequentially on his her endpoint monitor Note Lecture Mode is disabled when Same Layout is selected MGC Web Server Manager User s Guide Table 3 2 Reservation Defaults Settings2 Parameters Continued Fe a cs a Lecture Mode Lecture Show One way communication con t mode in which conference participants see and hear the conference lecturer however they are not seen or heard by the lecturer one way communication Notes e Lecturer selection is mandatory at the reservation stage and Lecture Show is enabled only when one is selecte
125. or secondary link definition Source MCU The name and IP address of the first MCU Direction Contains an icon indicating the dialing direction of the link between the MCUs as follows The destination MCU dials to the source MCU 82 The source MCU dials to the destination MCU Click the icon to reverse the link direction Destination MCU The name and IP address of the second MCU Network Type Select the type of the network to be used to connect the two MCUs from the list ISDN IP H 323 MPI SIP or T1 CAS Connection String Enter the string that will be used to connect to the Auto Cascade Entry Queue on the second MCU as follows e For ISDN and MPI specify the Entry Queue dial in number For H 323 and SIP specify the Network Service Prefix followed by the Entry Queue Numeric ID 5 Inthe Redial Attempts field specify the number of attempts to reconnect to the destination Auto Cascade Entry Queue when the connection fails 6 Select the Chairperson Activation check box to enable the chairperson features start only when the chairperson connects and terminate conference after the chairperson exits in Auto Cascaded conferences 7 Click OK 4 7 Chapter 4 Options Settings MCU Redundancy The Central Server Service is designed to monitor the activity of assigned pairs of MCUs so if one MCU in the pair encounters a problem that prevents it from running conferences the other MCU will take over smoothly
126. ot support Groups the Update Database process automatically performed by the Web Server Manager will create a group for each of the listed users and will assign access rights to that group Participant and Conference templates are automatically assigned to the appropriate user group according to the user name that appears in the Owner field If no Owner is defined they will be automatically assigned to the Root group Therefore only users who have access rights to the Root group usually administrators will be able to view these conferences The templates can be moved to the appropriate group in the Groups tree in the MGC Manager Database Manager module using Copy and Paste drag amp drop is unavailable 4 Right click the Root icon to which to add a subgroup and then click Add New Group to DB I admint Set Users Rights Copy Delete Properties The Group Properties dialog box opens x Nas SS 5 Enter the group name and click OK The new group is added to the Groups tree 5 47 Chapter 5 Administrator s Tasks Setting the Access Rights to the Group 5 48 To set the access rights to a Group In the Browser area right click the icon of the group whose access right to define and then click Set Users Rights bee admin Add New Group to dB Copy Delete Properties The Set Users Rights dialog box opens xl Set the user Access rights on the group Without password Non
127. p Default is included with the database and it stores the default conference templates sMGC Web Server Manager Version 8 0 0 10 Server ersion 8 0 0 10 Professional edition of x Fie Edit View Options Help x Server LocalHost Name Permission _ Directory Name Entry Password Chairperson Password _ E Database Administrator ACCORD o8 2 Defast Administrator admin1 ic eFaults r Administrator Mod2 L User Defined Defaults Operator operi E Ci Default ED Conference Defaults Administrator POLYCOM Participant Defaults Moderat i 3 MGC Manager Defaults loderator user BD Labels Moderator user2 ag MCUs Administrator WebOffice Gps Permissions bem i Groups Gey Poem Datastore sy WebOffice LE Personal Scheduler Templates ff AccordsQL Data Base Name AccordDB Sys DSN C Program Files MGC Web 7 The Conference templates in the Default Group include e Default COP e Default Video e Default Audio e Software Continuous Presence for H 323 only conferences e Video Switch Default templates are useful for providing the with ready made conferences that require no modification The Default Group is displayed in the New Meeting window when a user logs into the WebCommander site for the first time When defining new users make sure that you define their access rights to the It is recommended to assign at least Read rights for this group to all users fs Default group 5 50 MGC Web
128. parameters body area of the email in the subject area that can be added to the and lists conference of the email Body text details Customize E mail Format English Start time in logal time Start time in GMT time End time in local time End time in GMT time Entry password This is conditional text List of parties and their phones ip s IP dial in number fia Conference ID Recurrent reservations pattem Addition for recurrent reservations only Number of recurent reservations This is con _ O Y J Oasma ditional text This Parameter applies only to febCommander Preview Subject WebCommander Only Automatic e mail send by the Meeting Organizer Body The text marked as conditional will not be included in the E mail message f the parameter is empty ual Meeting 28 10 2004 13 3428 10 2004 05 34 28 10 2004 15 3428 10 2004 07 34 123456 This is conditiorpal text John Smith Dialout 1234 589645 Text that appears An annotation sent for a in the subject area recurrent conference of the email appointment body There are a number of time fields marked by an asterisks in the Customize E mail Format window These fields can be enabled by the administrator in any Personal Scheduler E mail by selecting the Include time fields in E mail Format option in the Web Server Manager Personal Scheduler Configuration window for more
129. participant name VIP state and Participant Information corresponding to the User Defined 1 field in the Participant Properties definition are taken from the Users table If the participant has entered the correct conference Entry Password instead of his her personal PIN Code the participant cannot be found in the database but he she is allowed to enter the conference the participant enters the conference as an undefined participant If the participant enters the wrong conference password or the PIN code does not exist in the database the participant is either moved to the Participants Queue for Operator s assistance MGC Manager application or is disconnected from the conference Kes On Going Conference Numeric ID 1234 new conf ee External Conference Database 9 Numeric ID 7 RA H i a 9251222 m gh 1234 Sakano Ss cj with this ID E 4 WY Entry Queue perrofile New Conference Pioneers Numeric ID 1300 Figure 5 2 Ad Hoc Conferencing with Conference Numeric ID and Conference Entry Password Authentication This workflow works after the same components as for the Ad Hoc Conferencing using WebCommander Server as the External Database Application for Conference Initiation Authentication workflow are defined in the system with the following additions are implemented e The IVR Service assigned to the destination conference must be configured to check the external database
130. prefix the First Dial in number and the last Dial in number For an explanation of these fields see the MCU definition on page 5 2 Sorting the MCUs List You can sort the MCUs according to any of the fields by clicking on the appropriate column heading MGC Web Server Manager User s Guide Defining a New Label Labels may be used to group reservation or parties templates Labeling enables the remote user to filter conferences or participant templates when accessing the database to schedule or monitor conferences To define a new Label 1 3 In the Browser area right click the Labels icon and then click Add New Label to DB BSI Labels Add New Label to dB The Label Properties dialog box opens x Name ros In the Name box enter the label name This label may be used to filter the conferences or parties stored in the database Click OK to confirm and add the new Label to the database 5 5 Chapter 5 Administrator s Tasks Viewing the Labels List e Inthe Browser area click the Labels icon The Labels list is displayed in the Status area The system displays the Label Names in a table format Server LocalHost B DataBase AccorddB a Defaults LI User Defined Defaults LE Conference Defaults Participant Defaults gt MGC Manager Defaults ag MCUs Spy Permissions Users gt i Groups LE Personal Scheduler Templates B AccordsQL
131. produce different types of source noise and volume The Auto Gain Control mechanism can be applied to all incoming audio streams prior to mixing thereby dynamically changing the amplification of the input signal providing a constant output amplitude 3 44 MGC Web Server Manager User s Guide Table 3 4 Participant Defaults Settings2 parameters Continued i ee ar Encryption Restrict Only H323 Participant Participant IP Address H323 Participant Signaling Port H323 Participant Alias Name In the Participants Defaults Settings2 you can select the appropriate Encryption default setting Auto On Oft Choose any of the following Encryption options e Auto When participants connect to a conference the conference Entry Queue encryption settings are automatically applied to the participant For example when a conference Entry Queue is set to encryption the participant is also encrypted if the flag in the MGC Manager ALLOW_ENCRYPT_IN_PARTY_LEVEL is set to YES On enables encryption at the participant level if the flag MGC Manager ALLOW_ENCRYPT_IN_PARTY_LEVEL is set to YES e Off disables encryption Note Undefined participants are connected with the Participant Encryption option set to Auto inheriting the Conference Entry Queue encryption setting This field applies only to ISDN connections Select this check box if the participant is using a restricted line whose transfer rate per chann
132. r The following buttons appear in the Web Server Manager toolbar Small Icons Up one level Refresh Database List Refresh Database 2 6 Copies the selected record from a Web Server Manager table to the clipboard Pastes an entry from the clipboard to the selected table This option is enabled when the table category is selected in the Browser area Lists each of the table entries using a small icon and the entry name The list is displayed horizontally Lists each of the table entries using a small icon and the entry name The list is displayed vertically Click this button to show the details of each of the table entries The details are displayed in a table format allowing you to sort the list according to a selected column Displays the About window indicating the version number of the Web Server Manager application Use to move one level up in the database tree Updates the databases list used by the system when a database was added to the ODBC list via the Control Panel and not from within the Web Server Manager application Use to view changes that were made to the database by other users or via the MGC Database manager particularly when modifying the Groups table MGC Web Server Manager User s Guide Upgrading from a Previous Version When upgrading from a previous version of the MGC Web Server Manager the old
133. r s Guide 6 Itis recommended to enter the user s E mail address if the conference default name format will be configured to include the E mail address 7 Ifthe Ad Hoc Conferencing is configured on the MCU and WebCommander users may start on going conferences using Ad Hoc conferencing define the Conference Creation properties as described in Conference Creation and Authentication Parameters on page 5 26 8 Click OK Assigning Users to Groups Groups are used to increase the system security by allowing users to view reservation and participant data only from groups to which they have access right Once the Groups are created you may define the access rights of users to each of the existing Groups in the group hierarchy The definition can be done either per Group or per User When defining the access rights per user you select the groups that the user will be able to access When defining the access rights per group you select the users that will be able to access a certain group For more details regarding the Groups table and the assignment of access rights to a Group see Defining Groups on page 5 45 To assign Users to Groups 1 In the Browser area click the Users icon to list the currently defined users 5 33 Chapter 5 Administrator s Tasks 2 Right click the icon of the user whose access right to define and then click Assign groups to user ezimMcc Web Server Manager Yersion 8 0 0 10 S
134. r the Contact Information for the conference This parameters overwrites the User Defined 1 field information in the Profile Participant Authentication PIN Code Participant Information 5 28 Enter a personal code to be assigned to this user This PIN code is used to find the participant in the WebCommander database Users table when the IVR Service is configured to access the external database for conference access authentication This code can replace the conference Entry Password when the conference access is validated for each conference participant individually and not at the conference level using one password for all participants Enter general information about the participant The information in this field replaces the information defined in the User Defined 1 field of the Participant properties when connecting to the conference MGC Web Server Manager User s Guide Table 5 5 Conference Creation and Authentication Parameters Continued ae Select whether this user will be set as VIP when connecting to the conference This field overwrites the VIP definition of the Participant properties for this user when connecting to the conference Click OK To designate MCUs for a user in the Properties window select the Custom MCU check box and then click the Select MCUs button The MCUs Per User dialog box opens x MCUs Selected MCUs MCU Name MCUs in Selected In Order Engineering Local MIS
135. rence access validation For more details see Ad Hoc Conferencing and Conference Access Using WebCommander for Authentication on page 5 36 To define a new User 1 In the Browser area right click the User icon and then click Add New User to DB pha Users Add New User to dB The User Properties dialog box opens xi Name Password Confirm Password DOO O Permission Administrator X Email Address WebOffice URL Directory Name m MCUs per User ___ T Custom MCU Creation amp Authentication gt gt Conca 5 24 MGC Web Server Manager User s Guide 2 Define the following parameters Table 5 4 User Properties Option Desoripton Enter the name of the user Password Enter the password to be used by the user when accessing the database via the MGC Web Server Manager the WebCommander and the MGC Database Manager The password is hidden to increase system security C onfirm Password Confirm the password by re typing it The password is hidden to increase system security Permission Select the Permission access rights type for the user from the drop down list The permission type is defined in the Permissions table It defines the modules the user can access and the functions s he can perform E mail Address If the e mail option is enabled in the Permission selected for the user enter the user s e mail address This address will be used when an e mail is sent fr
136. ropriate phone numbers to the remaining channels If left blank the MCU automatically assigns the first number that appears in the Participant Phone Number field when the conference starts 3 38 MGC Web Server Manager User s Guide Table 3 3 Participant Defaults Settings1 Parameters Continued PE Meet me per User Defined 1 4 This field applies only to the ISDN Dial in connection type Party The participant dials a unique dial number for each group of channels he will use Channel The participant dials a different dial number for each channel MCU A single phone number is assigned to all the conferences running on a certain MCU The MCU phone number is entered in the Network Service Span and Phones dialog box The participants are routed to the appropriate conferences according to their phone numbers CLI which are entered in the Participant Phone Numbers When a participant dials in to the conference using the MCU number the PBX identifies the originating party number and routes the participant to the appropriate conference accordingly This option should be used only with PBXs supporting the CLI Caller ID option There are 4 User Defined fields that enable you to enter general information for the participant such as the participant s E mail address telephone number company name location or any required information The titles of the User Defined fields can be modified in the Data
137. rticipants database or in the conference templates but will not be able to launch such templates if he she does not have the appropriate permission For example if a Dial In participant is added to an On Going conference but the user does not have permission for Dial in an error message appears Select or clear the Dial In Dial Out or Direct check boxes to indicate the connection type of participants that can be added to the conference 6 Choose OK to confirm and add the new Permission to the database Viewing the Permissions List 1 Inthe Browser area click the Permissions icon The Permissions list is displayed in the Status area in a table format gMGC Web Server Manager ersion 8 0 0 10 Server ersion 8 0 0 10 Professional edition File Edit View Options Help o x Server LocalHost DataBase Name Scheduler Monitoring DataBase Config B Administrator EB Accords A 2 Defaults L User Defined Defaults LE Conference Defaults Participant Defaults 4 MGC Manager Defaults E Labels 23 MCUs Gps Permissions F Users i Groups LE Personal Scheduler Templates BB AccordsQL 5 18 D Moderator B Moderator Without In 9 Operator 9Participant Data Base Name AccordDB Sys DSN C Prograr MGC Web Server Manager User s Guide The system shows for each Permission the currently defined access rights to three main modules e Define
138. s Continued ee S eae T 120 Rate FECC LSD Rate Select the desired T 120 data transfer rate The lower the rate the slower the transfer rate and the response time The same T 120 rate must be set for all the conference participants The highest rate common to all participants should be selected Select None to disable the T 120 mode If the conference Line Rate is set to 2B the following T 120 rates are available for selection MLP 6 4k MLP 14 4k MLP 16k MLP 22 4k MLP 24k MLP 30 4k MLP 32k MLP 38 4k MLP 40k MLP 46 4k MLP 14 4k MLP 62 4k Note Selecting a higher T 120 rate when the conference Line Rate is 2B or 128 Kbps results in a loss of video quality If the conference is set to a higher Line Rate the following T 120 rates are available e HMLP 64k e HMLP 128k Using certain video cameras and their accompanying software a participant may control a far end camera This field is used to define the LSD mode MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued I sl a Video Session Select the appropriate Video Session Video Switching To set a conference in which all the participants use the same video and audio formats by setting the communication parameters to the common capabilities Whenever a participant starts to speak he she appears on all screens as the conference is a voice activated video switc
139. s participant templates User Defined field titles and various system parameters Chapter 4 Options Settings Information you need to configure the Optional Settings of the Web Server Manager e Chapter 5 Administrator s Tasks Includes step by step instructions for defining new MCUs Permissions Groups Users Labels and MGC Personal Scheduler templates These tasks can be performed by users with system administrator permission only e Appendix A Using a Web Portal to Link with the WebCommander Three WebCommander conferencing features can be accessed from a Web Portal via links that are available in the Web Portal e Appendix B Monitoring a Conference in the WebCommander using a URL or Form You can open a monitoring window of a single conference in any Web based application by adding the conference URL to that application 1 4 MGC Web Server Manager User s Guide Prerequisites This document assumes that the user has the following knowledge Conventions Familiarity with the Windows NT environment and interface Basic knowledge of video conferencing concepts Before using the MGC WebCommander Server Manager application it is important to understand the terms and conventions used in this Guide The term Double click is used when you need to click twice on an entry to modify it The term Select or Click is used to highlight a part of the window dialog box or menu to be changed with your next action
140. s Tools Help Calendar for conference reservations On Going Conference for monitoring ongoing conferences New Meeting for starting on going conferences WebCommander New Meeting pane inserted into the Web Portal Back gt O A A Bsearch fRjravorites meda A Ey 3 Address c Program Files MGC Web Manager ver 8 0 ConfSite exemples Fames html x 60 Links Calendar Ongoing Conferences New Meeting Participant Group test test_o x Template Group Detautt Search J so Template Default x CE EEE c et lt Remove a NOA 4 r O invitees IE My Computer Figure A 1 Web Portal Sample Appendix A Using a Web Portal to Link with the WebCommander A 2 In this configuration the Web Portal users are automatically registered with the WebCommander application and if they have the appropriate permission they can access any of these WebCommander pages The automatic login for both Web Portal and WebCommander is enabled by transferring user data from the Web Portal to the WebCommander The WebCommander database includes a users table CustomerUser that is shared with the Web Portal When users register to the Web Portal their information is automatically or manually transferred and added to the CustomerUser table of the WebCommander The user parameters in the CustomerUser table includes the permission to access the WebCommander
141. s run on the Standard Video card the definition of the layouts selected for Auto Layout changes For more details see MGC Administrators Guide Chapter 5 Timer Select this check box to activate the automatic switching of the participants displayed in the video windows shown on the lecturer screen It also enables the Interval option Interval Enter the number of seconds a participant is displayed in the video window on the lecturer monitor before switching to the next participant Lecturer Name Used to select the Lecturer name This option is not applicable during the defaults definition Same Layout Select this check box to enable the Same Layout feature Same Layout is a feature that sets and imposes an identical video layout for all participants During the reservation stage the moderator is able to select a specific layout of his choice and apply the selected layout settings to all conference participants It allows conference participants to view his her own video image When Same Layout is enabled during the reservation stage conference participants can view his her own video image to ensure that image projection is of a reasonable quality for example distance focus lightning posture and presentation 3 32 MGC Web Server Manager User s Guide Table 3 2 Reservation Defaults Settings2 Parameters Continued Ree ee Auto Layout In Auto Layout the system automatically selects the conference layout ba
142. sed by the Password conference participants to connect to the conference It is recommended to leave this field blank to let the WebCommander user to enter the password or MCU to automatically allocate a numeric password Web Chairperson Enter a numeric password that will be used by the Password meeting organizer chairperson to connect to the conference special privileges may be available to the conference chairperson The same password is also used to view the conference properties using the Web browser once the conference is started in the Meeting Director module It is recommended to leave this field blank to let the WebCommander user to enter the password or MCU to automatically allocate a numeric password Numeric ID A Numeric ID is a unique number assigned to a conference identifying it to the system It can be used by the participants to be routed and to access the conference It is recommended to leave this field blank to let either the WebCommander user or the MCU assign one otherwise all conferences and Entry Queues will the same default number resulting in error messages If you assign a number the MCU cannot automatically assign one instead Billing The conference billing code as assigned to the conference by your reservation system or allocated to the conference chairperson or contact person It is recommended to leave this field blank to allow the WebCommander user enter a unique billing code during the con
143. sed on the number of participants participating in the conference With Auto Layout when a new video participant is connected disconnected the conference layout automatically changes format to reflect the new number of video participants Audio Only participants do not affect the selected layout e Software CP conferences cannot be set to Auto Layout The Auto Layout feature can be used with Lecture Mode for the lecturer display but cannot be enabled with Lecture Show Auto Layout can be used with Same Layout and Conference on Port COP In this mode the system selects the layout as if one additional participant was added to the conference to show the self view of the speaker Owner The name of the user who has created the Defaults set or to whom the administrator has assigned the default set Duration Enter the conference length using the format HH MM For example to define a duration of 30 minutes enter 0 30 and to enter the duration of 90 minutes enter 01 30 Dial Out Manually Select this check box to designate an operator controlled dial out conference connection If Dial Out Manually is checked the operator monitoring the conference needs to manually connect each of the participants to the conference The participants remain on standby until the operator finishes connecting all the participants to the conference otherwise the participants will connect at the same time when the conference starts and becomes an
144. ser with this PIN code is found the participant is connected to the conference as the chairperson replacing the participant temporary name with the name defined for the User in the database In addition the participant V P state and Participant Information parameters corresponding to the User Defined 1 field in the Participant Properties definition are taken from the Users table and they overwrite these parameters in the Participant Properties in the MGC Manager application or the WebCommander Web site If the participant has entered the correct conference Chairperson Password instead of his her personal PIN Code the participant cannot be found in the database but he she is allowed to enter the conference as chairperson the participant enters the conference as an undefined chairperson If the participant enters the wrong Chairperson Password or the PIN code does not exist in the database the participant is either moved to the Participants Queue for Operator s assistance MGC Manager application or disconnected from the conference 5 43 Chapter 5 Administrator s Tasks 5 44 Chairperson oman Password Correct Password External Chairperson On Going Conference identifyer key Numeric ID 1234 7 3 Database Can initiate new conf Conference 3 Numeric ID h Enters the A He f conference Z gt H as standard 2 participant es Enters the conference 9251222 _ ph aaa
145. server for the Conference Entry Password for each participant connecting to the conference If the 5 41 Chapter 5 Administrator s Tasks 5 42 conference is created via Ad Hoc enabled Entry Queue the IVR Service must be assigned to the Profile used for the Ad Hoc Conferencing e The WebCommander Server Manager Users table must include the Participant PIN Code for each user The Participant Information and VIP state may also be defined For more details on User definition see Conference Creation and Authentication Parameters on page 5 26 Conference Access Chairperson Password Authentication Request using WebCommander as the External Database Application An additional security measure may be added to the Ad Hoc conference initiation by verifying the chairperson password In this case standard participants connect to the conference without entering the conference Entry Password Only a participant that wants to join the conference as a chairperson is verified with the WebCommander server Chairperson access to the conference can be validated independent of the Ad Hoc conferencing In such a case each participant that identifies himself herself as the conference chairperson upon connection to a conference is validated with the WebCommander server Initiating a conference using this method 1 Ifthe conference is started using Ad Hoc conferencing mechanism follow steps 1 to 7 of the Ad Hoc Conferencing using the WebComma
146. t Authentication Change Password mien ps MCUs per User T Custom MCU Tafficipant Information lt lt Creation amp Authentication r vP Ok Cancel Figure A 2 User Properties Web Server Manager Creating the Links from the Web Portal to the WebCommander Up to three URL links can be included in the Portal page as hyper links e Calendar Reservation e OnGoing Conferences e New Meeting The HTTP header must include the User ID UID in a server variable called HTTP_X uid The Web Portal server must be configured to send the UID in the HTTP header URL Link Format The URL link includes the following components JP address of the WebCommander Server e The string linkedwebcommander The string default asp URL DirectAccess asp Target ID amp lang ID where Target includes the code of the WebCommander page and Lang is the code for the language in which the page is displayed Table 1 URL Variable Specification Target ID 0 Calender 1 Ongoing Conferences 2 New Meeting Lang ID 0 English 1 French 2 German 3 Chinese 4 Japanese 5 Chinese Traditional 6 Portuguese 7 Spanish 8 Norwegian 9 Russian 10 Italian 11 Swedish 12 Croatian 13 Hungarian 14 Polish 15 Slovak A 5 Appendix A Using a Web Portal to Link with the WebCommander A 6 The link is created in the following format http Server linkedwebcommander default asp URL
147. t date and time at which the conference will be automatically started by the MGC WebCommander In addition the user will be able to define recurrent reservations Start By Saved Time The user will be able to start the conference using the Start Date and Start Time parameters to schedule the conference This option is enabled only when the Show Saved Time option is enabled 5 9 Chapter 5 Administrator s Tasks Table 5 2 Permission Properties Settings Parameters Continued EEEE Enable Select this check box to enable users to access the Reservation Calendar and view the scheduled conferences Calendar Web Meeting Rooms in the Calendar Only When cleared the user will not be able to access the Calendar View ALL Reservations in Calendar Select this check box to allow the user to view all reservation in the Calendar including reservations made by other users If this check box is cleared the user will be able to see only the reservations s he scheduled Enable Meeting Select this check box to enable users to access the Rooms list Web Meeting Rooms list and view the active and passive Only Meeting Rooms When cleared the user will not be able to access the Meeting Rooms list View ALL Reservations in Meeting Rooms List Select this check box to allow the user to view all Meeting Rooms in the Meeting Rooms list including reservations made by other users If this check box is cleared the user will be a
148. t name is recorded as the Roll Call may be enabled during the on going conference but roll call cannot be requested Entry Tone Select this option to enable the Entry Tone which is played when a participant audio or video connects to the conference This tone is heard by all the participants currently connected to the conference but not by the connecting participant The tone is embedded in the MCU software Note If Roll Call is enabled for the conference the Entry Tone is replaced by a playback of the recorded participant name 3 22 MGC Web Server Manager User s Guide Table 3 1 Reservation Defaults Settings1 Parameters Continued Fe End Time Tone Select this option to enable the End of Conference n Min reminder tone to be played once to all the connected participants n minutes before the end of the conference This tone is different from other tones The tone is embedded in the MCU s software Note If the automatic extension of the conference is enabled for the MCU in the confer cfg file selecting this option also enables the automatic extension of the conference duration for this conference For more details see the MGC Administrator s Guide Chapter 5 Exit Tone Select this option to enable the Exit Tone which is heard by all the connected participants when a participant leaves the conference This tone is different from other tones It is embedded in the MCU s software Note If Roll Callis en
149. t of the email based on the selected Subject WebCommander Only The subject heading of the email Body The text selected by the user using the Conference parameters Click OK Enabling the time fields in the Web Server Manager 1 2 Click the Include time fields in E mail Format option This field enables the selected time E mail Format parameters to appear in the Personal Scheduler meeting invitation e mail MGC Personal Scheduler Configuration Database facos tid User ferrin Templates Group Deut o IP Address localhost Port Number os Preferences IV Enable MCU Selection Enable Dial Out J Enable Numeric Conference Name Allow Undefined Users PreConference Activation f 3 Min Enable Limit Recurrences Limit Recurrences number 10 4 May IV Enable Dial in Endpoints Phones Via Video Auto Connectiorrtr I Include time fields in E mail Fomat v Allow Cangoay Default Language X lt lt Customize cat Click OK r Customize Meeting Request Menu Name Polycom Meeting Request Appointment Menu Name Polycom Appointment Message Header Title Scheduled Meeting Appointment Information Menu Icon Path E e Browse x 4 31 Chapter 4 Options Settings 4 32 9 Administrator s Tasks This chapter describes the tasks that can be performed only by users with the administrator s permission config
150. t the conferences using pre defined cascading links If at a later stage an additional MCU running a conference with the same Numeric ID is identified it will add this conference to the cascaded conferences The links between the MCUs and other configuration parameters are defined using the MGC Web Server Manager A primary link is defined between each pair of MCUs to be included in the Auto Cascade A secondary link can optionally be defined for use as a backup if the primary link fails Selection of the Master Conference The conferences are cascaded in a star configuration one master and up to five slaves The master conference is selected when cascading first takes place between two or more conferences If chairperson activation is enabled in the Auto Cascade configuration in the MGC Web Server Manager then the master conference is determined as follows e If one of the conferences has a participant who is defined as a chairperson and none of the other conferences has a chairperson the conference with the chairperson will be assigned as the master conference e If none of the conferences has a chairperson then the conference that is running on the MCU which is highest in the MCUs table in the Web Server Manager will be assigned as the master conference e If there is more than one conference with a chairperson then the conference with a chairperson that is running on the MCU which is highest in the MCUs table in the Web Ser
151. t the desired parameter and then click the lt Add button The parameter is added to the text where the cursor is For example To enter the conference date and time you need to select the Conference parameter Start time in local time and then click the lt Add button This section contains a list of parameters that can be added to the email s Body Name conference name Start time in local time The conference start time in local time Start time in GMT time The conference start time indicated in GMT End time in local time The local time when the conference will terminates End time in GMT time The GMT time when the conference will terminate Duration The conference duration Entry Password The conference s entry password List of parties and their phones IP s A listing of defined participants with their phone number or IP address ISDN dial in number A listing of defined ISDN participants and their dial in numbers IP dial in number A listing of defined IP participants and their IP addresses Conference ID The conference numeric ID used for routing from the Entry Queue to the conference Recurrent reservations pattern The frequency pattern of the recurrent reservation Number of recurrent reservations The number of recurring reservation Insert text that is to appear in the Recurrent Reservation This text can be regular or conditional text Table 4 1 Email notification format parameters is
152. te Properties Set As Global Default The appropriate indication appears in the Status area and a check mark appears next to the Set As Global Default option 3 56 MGC Web Server Manager User s Guide Assigning a Default Set to other Users Only the administrator can assign default sets to other participants To assign a Default set to other users 1 Inthe Status area right click the icon of the default set to be assigned to other participants and then click Set Default to Users Set As Private Default Set Default to Users Alt D Copy Copy As Delete Properties Set As Global Default The Add Default to Users dialog box opens x ACCORD Administrator admin Administrator oper Operator partt Participant Clusert Moderator juser2 Moderator Without Initiating WebOffice Administrator Select All Cancel The system displays the list of users currently defined in the database 2 Select the check boxes of the users to which to assign the default set To select all users click the Select All button 3 Click OK The appropriate indication appears in the Status area 3 57 Chapter 3 Setting Defaults Designating a Database as the Private or Global Default Database Only the administrator can assign a Private or Global Default Database 1 Inthe Browser area right click the database icon to be designated as the Private or Gl
153. ter 5 Administrator s Tasks The Configuration dialog box opens Configuration _JAccordDB Sys DSN C Program Files MGC Manager ver 7 0 Database Accord 2 Select Create private groups for automatically added users check box and then click OK 5 52 MGC Web Server Manager User s Guide Once the new Private Group is created it can be displayed in the New Meeting window enabling the users to add new contacts to this personal address book and invite contacts from the Private Group to the new meeting file Edt yew Favorites Toos Help Back gt OR A Qsearch fravorites Queda G Ay S Gi Address EE hetpij localhost confsitev8_O default asp Rnd 0 7223394757240685 z s Links Customize Links Free Hotmail Windows Media 4 Windows http f noal frames documentwithregularframes asp WebCommander ommander Main Menu Oe E e O e Nesto a U Participant Group NoaPrivaes z Template Group oen z o Reservation Search Template eraco gt Templates Participant Templates meeting Rooms pcs 1 configuration tosin Database AccordDE Eo Private Group selected for creating and using a personal address book zi O invitees a ET E a TIT oa 5 53 Chapter 5 Administrator s Tasks Defining Personal Scheduler Templates A user who has the MGC Personal Scheduler plug in installed on his her PC can schedule
154. that will be unintelligible to an unauthorized person attempting access to the media In the WebCommander the behavior of the system at a conference and participant level is dependant on MCU system cfg flag settings set in the MGC Manager In the Web Server Manager encryption must be enabled in the Default Conference Defaults by selecting the Settings2 Encryption box In the Participants Defaults Settings2 you can select the appropriate Encryption default setting Auto On Off Encryption supports all types of audio and video conferences including ISDN and IP participants The following guidelines apply to encryption e Encrypted can be enabled at the conference or participants level Endpoints must support both AES 128 encryption and DH 1024 key exchange standards to encrypt and to join an encrypted conference 3 29 Chapter 3 Setting Defaults Table 3 2 Reservation Defaults Settings2 Parameters Continued en ae Encryption continued Talk Hold Time Audio Mix Depth Lecture Type 3 30 e Encrypted conferences with ISDN participants require the installation of MUX card on the MCU Encrypted conferences with IP participants require the installation of IP card on the MCU The encryption feature supports all conference types including Cascading People and Content Operator Meeting Rooms Entry Queues and Ad Hoc conferences In a cascaded encrypted conference it is important that the Link between the c
155. the Participants table and the Conference table are separate entities they are both organized by the same Group hierarchy Only users with permission to configure the database can define the Groups hierarchy and the access rights of users to the various groups in the MGC Web Server Manager Defining a New Group To define a new Group 1 Login to the MGC Web Server Manager and list the Database categories 2 Expand the Groups tree by clicking the plus icon next to the Groups icon eMGC Web Server Manager ersion 8 0 0 10 Server ersion 8 0 0 10 Professional edition oj x File Edit View Options Help A5 Server LocalHost Name Permission _ Directory Name Entry Password Chairperson Password a B DataBase Administrator ACCORD FH eenrdD Administrator admin1 EA Defauks Administrator Mod2 L User Defined Defaults LE Conference Defaults Oparseor oper Sa Administrator POLYCOM Participant Defaults nahin 3 MGC Manager Defaults oderator user W Labels Moderator user2 Administrator WebOffice zl Polycom Datastore eA Weboffice Data Base Name AccordDB Sys DSN C Program Files MGC Web 7 3 If the list already includes several groups expand the tree until the group to which you wish to add a sub group is seen 5 46 MGC Web Server Manager User s Guide On first entry only the Root group is listed when expanding the Groups tree When upgrading from a previous version that did n
156. the On Going WebCommander conference The user name used to access the WebCommander Param3 The user password this parameter is required if the user name is sent used to access the WebCommander lang The numeric code specifying the required language The following languages with their codes are available in the WebCommander 0 English 1 French 2 German 3 Chinese 4 Japanese 5 Chinese_traditional 6 Portuguese 7 Spanish 8 Norwegian 9 Russian 10 Italian URL example http Server name or IP confsitevs_0 MonitorConf asp MCUIp 127 0 0 1 amp ConfName Video Ss witch amp ConfId 11211 B 3 Appendix B Monitoring a Conference in the WebCommander using a URL or Form Form example lt form method POST action http 127 0 0 1 confsitevs_ 0 MonitorConf asp LoginFromForm 1 amp MCUIp 127 0 0 1 amp ConfName Video Switch amp ConfId 11211 gt lt input name name type hidden value UserName gt lt input name password type hidden value UserPassword gt lt form gt
157. the participant is connected directly to the conference MGC Web Server Manager User s Guide 8 If the new On Going conference is assigned an IVR service with conference entry password and chairperson password functionality but without External database authentication and prompts the participant is requested to enter these passwords in order to connect to the conference The passwords the participant enters are checked only against the passwords defined for the conference and the participant connects to the conference as an undefined chairperson or a standard participant On Going Conference Numeric ID 1234 Can start a new conference External Database Q g On Going nO n a E E oy Entry Queue 1300 s T an hry Profile New Conference Parameters Numeric ID 1300 C Figure 5 1 Ad Hoc Conferencing with Conference Numeric ID Authentication To enable this workflow the following components must be defined in the system e An Entry Queue Service configured to access the WebCommander server for conference initiation authentication with the appropriate Numeric ID request messages e An Ad Hoc enabled Entry Queue with an assigned Profile and the appropriate Entry Queue Service e In the WebCommander Web Server Manager application Users table definition of users who have the right to start a new conference using the Ad Hoc conferencing mechanism and for each user the appropriate conference E
158. ticipants e If anew conference is started or scheduled on one MCU and the MCU failed before the conference was backed up on the second MCU this conference will not be backed up e Defined participants are not copied between MCUs and they must be added manually to the backup conferences e Ifthe conference is cascaded it cannot be monitored as one conference e If the parameters of one conference are updated they will be automatically updated also in the backup conference e The CDR files are separate on each MCU A backup conference is identified by its prefix and when activated it will contain participants When MCU Redundancy is enabled do not enter data in the field User Defined 3 as it is reserved for the Central Server Service internal use MCU Redundancy Configuration 1 Click Start Programs gt MGC Web Manager ver 9 0 gt MGC Web Server Manager The Login window is displayed 2 Enter your User Name and Password and click OK MGC Web Server Manager window opens If required add new MCUs to the list 4 On the Options menu click Redundancy Configuration The system displays a list of paired MCUs currently defined in the Web Server Manager 4 10 5 Select the MCU pair s that you want to use to backup each other sE Redundancy Configuration AccordDB MCU1 MCU2 172 22 188 211 172 22 188 210 172 22 188 40 172 22 188 210 172 22 188 40 172 22 188 211 6 Click OK From this point on all con
159. ting the MGC Web Server Manager Application 2 3 The Web Server Manager Toolbar 0 2 6 Upgrading from a Previous Version 2 00005 2 7 Displaying the Database Tables 2 0 0000 2 10 Connecting to the MGC Web Server 00 020 ee eee ee 2 12 Connecting Disconnecting to from an MCU 2 13 Connecting to an MCU 0 0 cece eee 2 13 MCU Statses ai iea eiea eap ans Gad a alate uae he Deeds 2 14 Disconnecting from an MCU 0 00 e eee ee eee 2 14 Setting the Communication Parameters 200 5 2 15 Setting Defaults iis vi ved deeds Oe ae ed ae Oa Ae ee OO 3 1 Defining Conference Defaults 0 0 0 0 cee eee 3 3 Defining Participant Defaults 00 00008 3 36 Defining MGC Manager Defaults 000000 3 49 User Defined Defaults 0 0 eee eee eee 3 51 Managing the Default Sets 000 0000 008 3 55 Defining a Default Set as Global Defaults Set 3 56 Assigning a Default Set to other Users 0 3 57 Designating a Database as the Private or Global Default Database cos cise ci rinira akaa tistabraenbav nck eae awe 3 58 Default Conference Templates 0 00 3 58 OONGNS SOUS 0 6b 40h ss S on ie ode 500509400 0s Orie 4 1 Table of Contents Auto Cascade lt 3 5 i4 05 140 44 ebe bid enii eie danei ep nede died 4 2 Auto Cascading M
160. to load the Private Defaults set as Private and the database from which you want to load the Global default set as Global You may define the same database as both Global and Private In that case the Global Defaults set and the Private Defaults set will be taken from the same database You can also designate a database as Private Default and another database as Global Default When a user loads the Global or the Private defaults it is loaded from either the Private or Global Default database according to the selected Default set For example if you select to load the Private Default set it will be loaded from the database designated as the Private Defaults database Using the right click pop up menu you can also delete a default set or change the default set parameters 3 55 Chapter 3 Setting Defaults To define Default set as Private set e In the Status area right click the icon of the Defaults set and then click Set As Private Default Properties Set As Global Default The appropriate indication appears in the Status area and a check mark appears next to the Set As Private Default option Defining a Default Set as Global Defaults Set Only the administrator can define a set as Global default To define a Default set as Global In the Status area right click the Defaults set icon and then click Set As Global Default Set As Private Default Set Default to Users Alt D Copy Copy As Dele
161. tor Mod2 L User Defined Defaults LE Conference Defaults heal opat 4 Administrator POLYCOM Participant Defaults Moderate 1 MGC Manager Defaults oceraror user Moderator user2 Administrator WebOffice Users gt ii Groups LE Personal Scheduler Templates H B AccordSQL Data Base Name AccordDB Sys DSN C Program Files MGC _Z The system displays in a table format the User Name Password and Permission as defined for each User Sorting the Users List You can sort the users according to Name or Permission by clicking the appropriate column heading 5 30 MGC Web Server Manager User s Guide Automatically Adding Authenticated Windows Users to the Users List Users registered in the Windows domain may be automatically added to the Users list based on their Windows user Name and Password and parameters defined in the Participant Defaults The users are added to the Users table in the database if the Automatically add authenticated Windows users to WebCommander Users list is selected in the Web Configuration window Once the user is added to the Users list in the MGC Web Server Manager you can add the user E mail address WebOffice URL and modify the user s permission LS Windows Authentication is not supported by Netscape browser To modify the Properties of a Windows Authenticated User in the Web Server Manager application 1 Expand the database tree 2 Click the Users icon to display the Users
162. ue to the conference IVR queue the participant is prompted for the conference Entry Password 3 At this point the participant can enter His her personal PIN Code as defined in the Users table The conference password as defined for the conference either in the Profile or by the parameters sent from the external database application to the MCU at the conference start time 4 The MCU sends the WebCommander server the conference numeric ID and the participant s request for the conference entry password 5 The WebCommander searches its database for a User matching the PIN code sent from the MCU Ifa user matching the PIN code is found the WebCommander checks whether the Conference Numeric ID sent from the MCU is identical to the Numeric ID defined for the User in the database If yes the participant is connected to the conference as the chairperson replacing the participant temporary name with the name defined for the User in the database In addition the participant VIP state and Participant Information parameters are taken from the Users table and they overwrite these parameters in MGC Web Server Manager User s Guide the Participant Properties in the MGC Manager application or the WebCommander Web site Ifauser with this PIN code is found but the conference numeric ID is not identical to the numeric ID defined for the User the participant enters the conference as an identified standard participant the
163. up select the Group you wish to delete and then click the Delete Assignment button If you have selected to Add Assignment the following dialog box opens x Default B om UserGroups e ACCORD admin1 oper partt userl user ea WebDifice Reservation Templates Read Write Participant Templates Read White Cancel Requested Meetings Read White View MCU Conferences No bd Click the group to assign to the user If needed click the plus icon to expand the Groups tree until the desired group is shown Define the user ability to view create new and or modify conference and participant templates Select the Read check box to enable the user to view the templates assigned to the Group without modifying them or adding new templates to the group Select the Write check box to enable the user to view add remove and modify templates assigned to the group When selecting this option the Read check box is automatically selected Leaving the Read and Write check boxes cleared means that the user will not be able to view modify or create new Participant or Conference templates 5 35 Chapter 5 Administrator s Tasks In the View MCU Conferences select one of the following options No The user will not be able to view the reservations Meeting Rooms and On Going conferences assigned to other users of the same Group even if the View All options are ena
164. ure the database Defining an MCU To be able to run conferences you must establish the connection between the MCU and the MGC Web Server in the database To define a new MCU 1 Inthe Browser area right click the MCU icon and then click Add New MCU to dB a3 mas Add New MCU to dB The MCU Properties dialog box opens MCU Properties s x Nam SDNP IpAddess 0 0 0 0 H323Pefs Logi porvcom First Number poo ooo Password Porvcom e fies Order gE ts Cancel Advanced gt gt 5 1 Chapter 5 Administrator s Tasks 2 Define the following parameters Table 5 1 MCU Properties ce ee Name Type the name of the MCU Specify a name that clearly identifies the MCU IP Address Type the IP Address of the MCU Login Enter the login name that will be used when connecting to the MCU Password Enter the password that will be used when connecting to the MCU In Secure Mode configuration the password is hidden by a series of asterisks The password is automatically encrypted by the OperSrv and is stored in the database ISDN Prefix The first digits of the MCU dial in numbers that are added at the beginning of the dial in number allocated to the end users by the MCU The full dial in number is allocated by the service provider that supplies the line As the call passes through the PBX the MCU truncates part of the dial in number This option is applicable to ISDN dial in calls
165. uring this period the conference will be automatically terminated by the MCU 3 26 MGC Web Server Manager User s Guide Table 3 2 Reservation Defaults Settings2 Parameters Continued Fe sl Entry Queue An Entry Queue is a special routing lobby queue to Access which one or more dial in numbers are assigned When callers dial the assigned number they access a queue where they wait to be connected to the conference While waiting in the queue they hear the audio messages and prompts and interact with the system using touch tone signal DTMF codes The participants may be connected automatically to the conference if they have provided the required conference password or they will wait for the Operator s assistance if enabled for the Entry Queue and if requested by the caller Select this check box to force participants to access the conference via an Entry Queue When selected the participant must dial the Entry Queue dial in number and enter the correct conference password in order to be transferred to this conference Note If this conference is also set as Meet Me Per Conf to which a separate dial in number is assigned the participant can also connect directly to the conference using this number To save the dial in number do not select Meet Me Per Conf Meet Me Per Conf Select this check box to enable the Meet Me Per Conference option When selecting this option the Meet Me Per Conference tab appears The Me
166. ver Manager will be assigned as the master conference If chairperson activation is disabled then the conference that is running on the MCU which is highest in the MCUs table in the Web Server Manager will be assigned as the master conference Chairperson Activation If chairperson activation is enabled in the Auto Cascade configuration in the MGC Web Server Manager then the cascaded conference can implement the Start when the chairperson connects and Terminate conference after the chairperson exits features provided these options are selected in the individual conferences Starting the Conference to be Cascaded If the Start only when the chairperson connects option is implemented participants in all conferences will be placed on hold until a chairperson joins one of the conferences Terminating a Cascading Conference If the Terminate conference after the chairperson exits option is implemented all conferences will be terminated when there is no longer a chairperson connected to a conference In addition the system will terminate a Slave conference when it no longer has any live participants and will terminate the master conference when no participants are connected and no slave conferences with connected participants are still connected to it Implementation of Chairperson DTMF features The following chairperson DTMF actions are implemented across the MCUs Mute all but me e Terminate the conference
167. view read and or add write requested conferences to the Group Select the Write check box to automatically select the Read check box Leaving the check boxes cleared means that the user has no access to the Conference and Participant templates assigned to this Group it will appear as None in the list Inthe View MCU Conferences list click one of the following options No The user will not be able to view the Reservations Meeting Rooms and On Going conferences assigned to other users of the same Group even if the View All options are enabled in the Permissions assigned to this user Enter with Password The user will be able to view Reservations Meeting Rooms and On Going conferences scheduled by other users assigned to this group if the appropriate password will be entered upon their selection Enter without Password The user will be able to view all Reservations Meeting Rooms and On Going conferences scheduled by other users assigned to this group without any restrictions 3 Click the Close button to complete the Access Rights definition and exit this dialog box 5 49 Chapter 5 Administrator s Tasks Default Group Five Conference templates representing each of the main types of conferences are included in the database that is shipped with the WebCommander The parameters defined in each of these conferences represent the most commonly used properties for the specific type of conference A new Grou
168. will not be displayed in the WebCommander application 5 11 Chapter 5 Administrator s Tasks 5 12 Table 5 3 Permission Properties Settings2 Parameters Continued ENEE Select this check box to let the user change the conference duration extend or terminate it by modifying the conference end time Change conference end time Extend conference end time Terminate conference Video Layout selection Conference lock Place conference on hold Designate exclusive speaker Mute Meet Me parties Control the voting session Select this check box to enable the user to activate the automatic extension of a conference feature When enabled the system will automatically extend an On Going conference when participants are still connected up to a maximum extension time predefined for the MCU in the MGC Manager system cfg file Select this check box to enable the user to manually terminate the conference at any given time Select this check box to let the user select a different video layout for an On Going Continuous Presence conference Select this check box to allow the user to lock the conference for dial in participants in order to save system resources When a conference is locked dial in participants will be rejected from the conference Select this check box to allow the user to place an Audio Only conference on hold While the conference is on hold the participants hear music
169. x x Reservation Calendar View ALL v x x x x reservations in the Calendar Enable Meeting V v v v x Rooms List View ALL vA x x x x reservations in Meeting Rooms list Enable Meeting v v v v v Director Change conference V v v v x end time Extend conference vA v v v x end time Terminate v v v v x conference Video Layout v V v v x Selection MGC Web Server Manager User s Guide Permission Type Admin Moderator ta a Operator Moderator without Participant istrator AO z initiating Operation Conference lock v Place conference V on hold Designate exclusive v speaker Mute Meet Me V Parties Control the voting v v v V v session Change web chair V v V v x person password Change conf entry v v v V x password Modify User Defined v x x x x Conference fields Add Remove v participants from Q amp A queue Change participants vV position in Q amp A queue Control Questioner v Session View Participants vV Delete participants v from a conference 5 21 Chapter 5 Administrator s Tasks Permission Type Admin istrator Operation Connect Disconnect pa ticipants Mute participants Add participants from database Create New Participants Modify participant Properties Modify participant s Volume Video Forcing Turn On Off AGC Change to chairperson Modify participant s listening volume View ALL ongoing conferences in Main Menu Moderators Chat Print Export
170. y all the Web Server Manager and Database Manager users 3 54 MGC Web Server Manager User s Guide Managing the Default Sets The MGC Web Server Manager application is installed with an embedded Defaults set If no Defaults set is defined as the Global Defaults set the embedded Defaults set is active A Defaults set may be set as Private or Global Defaults A Global Defaults set is a default set that will apply to all the database users A Private Defaults set applies only to users whom it is specifically allocated as the Private Defaults set and is used instead of the Global Defaults set The administrator can select one of the default sets defined in the database as the Global Defaults set However the database users can also define one of their default sets as Private Defaults set In such a case the user will be able to use this set instead of the Global Default set Only one Defaults set may be defined as Private Defaults set Selecting another Defaults set as Private Defaults Set automatically cancels the current Private Set One set may be defined as both Global and Private Defaults set The selection of the Global and Private Default set is done separately for each Defaults category If more than one database is installed the system loads the Private defaults from the database designated as Private and the Global Defaults from the database designated as Global Therefore you must define the database from which you want
171. y users with the permission to configure the database may define or modify Permissions Users Enables the definition of the MGC WebCommander and the MGC Web Server Manager users Each user is assigned the appropriate permissions which defines his her access rights to the system functions The User definition is also used for Ad Hoc conferencing when the WebCommander is used as the external database for conference creation and conference access authentication In addition it enables you to assign access rights to the various groups defined in the Groups table Only users with the permission to configure the database may manage the Users table Groups Enables the definition of groups to which users are assigned The conference templates and participant templates are also assigned to a Group and can be viewed modified deleted or used to start a conference only by users who have access rights to that Group The Groups enhance the system security giving the user access only to data that s he is allowed to view Personal Scheduler Templates Enables the definition of Personal Scheduler Reservation Templates which are used by users of the MGC Personal Scheduler application The MGC Personal Scheduler application is a plug in to Microsoft Outlook enabling users to schedule via Microsoft Outlook conferences on the MCU in the same manner as scheduling regular meetings Chapter 2 MGC Web Server Manager Basics Connecting to the MGC Web

Web Server Manager User's Guide 9.0

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