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SoundStation IP 3Com User's Guide - Support

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1. 5 Plug the other end into a standard electrical power outlet in the wall 3 Bottom of IP 3000 RJ 45 Port Startup Sequence When you have finished connecting the phone a start up process will automatically begin During this process which may Dec 7 12 30 pm VN last several minutes the LCD will display Extension 123 3C0m a sequence of screens When the process is complete and your SoundStation IP is ready for use you will hear a tone Hold More gt gt indicating that the unit has been initialized The LCD will appear as shown Your SoundStation IP performs optimally when you follow these guidelines v Position the SoundStation IP 3000 v Speak at normal conversation levels 3COM NBX in the center of a and direct your voice toward the conference table or desk SoundStation IP 3000 3COM NBX v Do not shuffle papers near the v Do not move the SoundStation IP 3000 SoundStation IP 3000 3COM NBX 3COM NBX while on a call v Seat all conference participants the same distance from the SoundStation IP 3000 3COM NBX LCD LEDs View information about Detect call status your call your Phone AN induding Book and your phone PO LYCOM v Green Call in Soft Keys progress Select the context Y Blinking Green Incoming call ringing dependent functions displayed on the LCD v Red On hold v Blinking Red Mute Menu Key Choose to enter such areas as the Phone Book Settings Admin Setup or System Inf
2. 1e be 5 Transferring a Call i ennenen 6 Announced Transfer Blind Transfer Direct Mail Transfer Conferencing eee 7 Advanced Conference Call Options uL keke ekekekeke 7 Feature Codes esi iiic icicles cos thsenldscaectedasansaneten snes bboiadaneatabeanninsieudeeend 8 Call Parking and Pickup eeeeeee 9 Call Park amp Retrieve LEa U Tal lt l i EAEE A A E EEE E EE TA E E Direct Call Pickup Hunt Groups and Calling Grouvp ei 10 Hunt GIOUDS 1 4 42 i 5x5c 5kx 04 r kar n ey d k be hern AEE a EAR SE 10 Galling GTOUDS sevice inks NA jn ak DE Weka Aaa Mn e a aetna 10 Peaging 53 as eee ee 11 Internal Pagines 222 5 Ll se an n ci ak n e r y Rik k babe Di kre EKIN MD cusaiivusesstdniatces 11 External Paging i lt a neye eci rale K HEK kas Wa U KN ME Kene REREN REEE 11 SIMULTANEOUS oo yan O sanan ene d erv ekey N ca Wak e y be ke nere We Ne AEEA 11 Speed Dial ois isn tht ed eae hale at Ne N i d NARA A 12 One Touch Speed DidlS y i kill Nal a kid RA ka UL RA WER AAA RE 12 Personal Speed Dials pices sect an ates N Ga ita vores ieee 12 System Wide Speed Dials cil mii d l kay n MEN ed ork a Ais 12 a Ll MES dc ec iin ea ee r NJMn 13 Entering the Settings Area cis Mar kan dik
3. and Polycom will retain risk of loss or damage until the item is delivered to Customer Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from v Failure to follow Polycom s installation operation or maintenance instructions v Unauthorized product modification or alteration v Unauthorized use of common carrier communication services accessed through the product v Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or v Acts of third parties acts of God accident fire lighting power surges or outages or other hazards Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASS
4. in to the group to be part of it Hunt groups can also be configured so that when you step away from your desk and a hunt group call comes in to your telephone and goes unanswered you are logged out of the group so that further calls do not ring at an unattended telephone Calling Groups You can broadcast a message in three ways v Internal Paging v External Paging v Simultaneous Paging Internal paging allows you to broadcast a message over the speaker of every telephone on the system provided the telephones are not on a call External Paging If your business is equipped with a paging amplifier and speaker system connected to the system you can broadcast a message over the speakers Simultaneous Paging To page both externally and internally 1 Press the Phone key 2 Dial 6 2 2 the simultaneous paging extension 3 Announce your message 4 Phone key again to end the broadcast To Page Internally 1 Press the Phone key 2 Dial 6 2 1 the Internal Paging extension 3 Announce your message 4 When you are finished press the Phone key again to end the broadcast To Page Externally 1 Press the Phone key 2 Dial 6 2 0 the External Paging extension 3 Announce your message 4 When you finish press the Phone key again to end the broadcast SoundStation IP 3000 3COM NBX User s Guide an SoundStation IP 3000 3COM NBX User s Guide dan N The NBX system offers three ty
5. n b esl e eya AR Aka iR 13 Adjusting the LCD Contrast sasmiteng pistten xelaye nada ki dan di 2 cehd D rek ern 13 Viewing the Language Settings uL kre keke keke keke keke keke kek 13 Selecting a Ringer Sound or Turning the Ringer Off sold Changing the Time Format 4 5 24 1 ic nin BIRE na kana k l del t 14 Changing the Date Format i i4544 4j4x521 ca NNN GI a R ke 14 Leaving the Settings Area sincier MENE n e RED HEIA WR E SAD 14 Troubleshooting INO Dial ko EAEE K R PIREN N WA ME E ten gob onan AV E DE N N DD SoundStation IP 3000 3COM NBX Does Not Ring ueeeeeeee 14 Plickenin LODA lt y Sic Ay kre ek acess cop Bde E ey i Mek serne evan meth e R 14 Quick Keypad Input Is Not Registered ie ekere kek keke kek n 14 Safety and Compliqance lrereekeee 14 Polycom Limited Warranty amp Limitation Liability 16 Exclusions 5 5 4 ii iem E WANAN RA iene a Re 16 Warranty Exclusive ices esses eeseseeseseeseescesessesnesneseeseeseenes 16 Service Agreements iii ececss esses esses eesneeseeseesneeseeseesieeseesneeneesnees 17 Limitations of Liability 17 Disclaimer ce 17 Governing baw iii ccc ccs eesseesneesseesseesneecneesseecneesasenneesneecneesaeenneensees 15 Thank you for selecting the Polycom SoundStation IP 300
6. the directory or from a Speed Dial list as the destination of a call transfer Please refer to the appropriate sections on how to select numbers in this fashion Blind Transfer In a blind transfer you transfer the call without notifying the recipient To Announce a Transfer 1 While on a call press the Transfer soft key The system places the caller on hold and selects a new line 2 Dial the number to which you want to transfer the call 3 When the recipient answers the telephone announce the call 4 If the recipient does not want to take the call retrieve it by pressing the Cancel soft key from which the call originated If the recipient wants to take the call proceed with the next step 5 Press the Complete soft key to complete the transfer and then end press the Phone key To Do a Blind Transfer 1 While on a call press the Transfer soft key The system places the caller on hold and selects a new line 2 Dial the number to which you want to transfer the call 3 Press the Complete soft key as soon as you hear ringing and then press the Phone key To Place a Conference Call You can make conference calls with up to four parties including yourself The other three parties can be any combination of internal and external calls Note As an alternative to step 2 it is possible to select a party from the directory or from a Speed Dial list as the participant in a conference Please refer t
7. more information on call forwarding automatically forwarded please refer to the applicable NBX System documentation Ending a Call Press the Phone key Placing a Call On Hold and Resuming lt To return to the held call press the Toggle soft key While on a call press the Hold soft key Your call status LED s light red to indicate that the call is on hold Placing Additional Calls and Switching Among Calls If your ongoing call s are on hold you can place an additional call and then toggle among them To dial the last number called press the Redial key Muting a Call While on a call press the Mute key Your call status LED s blink red Changing the Volume To adjust the volume press the Phone key and then the Up or Down volume keys 1 With your ongoing call s on hold press the Phone key then dial the number 2 To switch between active calls press the Toggle soft key To turn off Mute press the Mute key again QD Volume Down Key Redial Key Mute Key GD Volume Up Key O SoundStation IP 3000 3COM NBX User s Guide SoundStation IP 3000 3COM NBX User s Guide Transferring a Call Announced Transfer When you make an announced transfer you notify the recipient that you are about to connect a call before you complete the transfer This allows the recipient to refuse to take the call Note As an alternative to step 2 it is possible to select a party from
8. of this manual may Limitations of Liability MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copyright or other notices Polycom the Polycom logo design and SoundStation are trademarks of Polycom Inc in the U S and various other countries SoundStation IP 3000 3COM NBX User s Guide N We POLYCOM A Technical Support in the United States Internet http www polycom com support Polycom Inc 1565 Barber Lane Milpitas CA 95035 Polycom SoundStation and the Polycom logo design are registered trademarks of Polycom In
9. 0 3COM NBX a next generation audio conferencing product for use in offices or small to medium sized conference rooms that is fully compatible with the 3COM NBX Telephony System Your SoundStation IP s network based telephony delivers the following features and characteristics v Full duplex conferencing for natural conversations without clipping or distortion v Voice over IP VoIP technology v NBX telephony features and functions such as Call Hold Call Transfer Pickup Park and Conferencing v Local Speed Dials for convenient storage and dialing of up to 10 numbers In this User s Guide you ll find everything you need to set up the SoundStation IP and quickly begin using it Detailed information about your SoundStation IP and its associated Web Interface are included Your Quick Reference Card summarizes the most commonly used features including identification of each key on the phone Attention Administrators The administrators guide is available only online at www polycom com support The following items are included in your SoundStation IP 3000 3COM NBX package Check the list before installation Polycom SoundStation TTK IP 3000 3COM A D G ZT o cs 6 ft Data Cable This User s Guide to ensure you have received each item If you are missing any items contact your SoundStation IP distributor Power Interface Module PIM With Connected 25 ft Data Cable A
10. C Adapter Power Cord Quick Reference Card Warranty Card SoundStation IP 3000 3COM NBX User s Guide N SoundStation IP 3000 3COM NBX User s Guide Installing SoundStation IP 3000 3COM NBX Preparing for Installation If you are installing the SoundStation IP Note a special license key is required on yourself first the NBX to enable this phone to operate v Verify that your system administrator has prepared the network and IP A telephony infrastructure for the Caution Be sure to read the Release SoundStation IP 3000 3COM NBX Notes online at www polycom com and both the Parts List and the Safety Notices sections in this guide before For information on setting up your NBX Telephony System please refer to the applicable 3COM documentation you set up and use this product Installing and Connecting to the Network To install the SoundStation IP and connect it to the network complete the following steps 1 Place the SoundStation IP on a flat surface such as a conference room table or desktop with a power outlet and a data network port nearby 2 Connect one end of the 6 ft data cable to your data network port Connect the other end to the network LAN port on the PIM 3 Connect the 25 ft data cable to the RJ 45 port on the bottom of the SoundStation IP The other end of this cable is pre plugged into the PIM 4 Connect the power adapter to the AC adapter port on the PIM
11. SoundStation IP 3000 3COM NBX oe e e e AAAARARAR e e ee e e e 0 0 0 0 0 0 E ae ee e 000 0 00000000000 eee e ee 00000999 SR ree eee User s Guide We POLYCOM Table of Contents Intr duction Z y na ZER e een 1 Pearts List A ica A ean Rakes patentee ae 1 Installing SoundStation IP 3000 3COM NBX Preparing for InStallatiol inerea naniii N ERER Installing and Connecting to the Network uu e eeeekekekekeke 2 Startup SEQUENCE ao n a A EEA A RE E EENE 3 FOr Best Performance a 35 50 e a ee s k aerae apaan nirea estin 3 Features RDDDDDD5E rrrrbKKxPPPPPpPpPPPpPPPPrr r o gZZ m _ i 3 Using the SoundStation IP 3000 3COM INIBK 4 Placing a Call Internal Calls Calling Using the User Directory uL keke keke keke keke 4 External Calls Answered Call rya ts hace n Als See de eis atin Answering Behaviors ccecceescceseeeeesceseeseeseeaeeaeeeececceceeseeseeaecaeeaecaeeeeeeeees 4 Ending a Call 5 lt 2o cise y rek eae aera EE KN HEKARAN A i Se ee ava 5 Placing a Call On Hold and Resuming It Lu eee kekekek 5 Placing Additional Calls and Switching Among Calls 5 Redilal ng i Call Ayn ya a sete cle e Es si k d na Anessa acetate E 5 Muting a Call AO Changing the Vol nie i E lt l xb X5 Ai l Sen H eel ke eka E Bireki E
12. UME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents
13. c in the U S and various countries 2001 Polycom Inc All Rights Reserved 3COM and NBX are registered trademarks of 3COM Corporation 1725 07174 001 REVA
14. chnician for help In accordance with part 15 of the FCC tules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment Installation must be performed in accordance with all relevant national wiring rules L Installation doit tre ex cut e conform ment tous les r glements nationaux applicable au filage lectrique Plug Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible La sortie la quelle l appareil est branch e doit tre install e pr s de l quipement et doit toujours tre facilement accessible Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE and VCCI Mark This SoundStation IP 3000 3COM NBX has been marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK COMME HULA EE CES lt 7 FR BARRE HAMEL TOES MASNSL amp 5 Buha j o CHE UV IR YO BWA LT FSU SoundStation IP 3000 3COM NBX User s Guide n SoundStation IP 3000 3COM NBX User s Guide 0 Polycom Limi
15. elect Call Pickup The call will be redirected to your phone SoundStation IP 3000 3COM NBX User s Guide SoundStation IP 3000 3COM NBX User s Guide o Hunt Groups Hunt groups allow you to establish To Log In To a Hunt Group informal call centers so that individual Using The Phone calls can be directed to several phones Calls ring to a member of the hunt group If that member is not available to answer the 2 Press the Feature soft key followed 1 Press the Phone key call the system hunts for another member by the hunt group number of the group until the call is answered Or press the Menu key scroll or forwarded to the group call coverage and select Hunt Group Login path For example if there are no available Hunt group numbers range from 850 members of the hunt group the call might through 879 and 900 through 969 be forwarded to a group mailbox 3 Enter the hunt group password and press To log out of the hunt group press the Feature Code button followed by the hunt Another type of group is a calling group group number Calling groups allow an incoming call to be directed to a group of telephones for example a service group The call rings simultaneously on all telephones in the group Hunt groups can be either static or dynamic When you are a member of a static hunt group you are always part of that group along with the other members With a dynamic hunt group you must log
16. eve a call that is ringing on another telephone You can retrieve a call ringing on another telephone only if both that user and you are members of the same Call Pickup group or if that user is a member of a Call Pickup group that allows non member pickup Directed Call Pickup To retrieve a call ringing on another user s telephone 1 Press the Phone key 2 Press the Feature soft key followed by 4 5 5 and the user s extension The call will redirected to your phone Or press the Menu key scroll and select Call Pickup To Park a Call 1 While you are on a call press the Feature soft key followed by 4 4 4 Or press the Menu key scroll and select Call Park 2 Use the key pad to enter a Call Park extension If you select a Call Park extension that is already in use the display panel displays Park Cancelled and the call rings back to your telephone You can try another Call Park extension To Retrieve a Parked Call 1 Press the Phone key 2 Dial the Call Park extension assigned to the call There Are Two Types of Call Pickup v Directed Call Pickup Retrieves a call ringing to a specific telephone v Group Call Pickup Retrieves a call ringing to any one of a group of telephones Group Call Pickup To retrieve a call ringing on group members telephones 1 Press the Phone key 2 Press the Feature soft key followed by 4 5 6 and the Group number Or press the Menu key scroll and s
17. ng is not resolved here please contact your system administrator This device complies with part 15 of the 1 This device may not cause harmful FCC Rules Operation is subject to the interference and following two conditions 2 This device must accept any interference received including interference that may cause undesired operation Class B Digital Device or Peripheral NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult the dealer or an experienced radio TV te
18. nges user names in beginning with the letter F alphabetical order last name first When you have made your selection from the list press the Select key to start dialing External Calls a call to that party 1 Press the Phone key and listen for dial tone Your call status LED s light green Note If a name is not immediately selected the display will alternate between the list of names and displaying 2 If your telephone defaults to an internal 3 menu choices corresponding to the line press 9 or 8 to access an external 3 soft keys Select Back Exit line Press the Select soft key to make a selection or press the Exit soft key 3 Enter the number of the party you would to exit from the directory like to call Answering a Call Your call status LED s The display will show the name and will blink green as the CG extension of internal callers incoming call rings Press the Phone key Phone Key To enable the display the name and extension of external callers you need Caller ID service from your local telephone company Answering Behaviors v If two calls ring to your telephone v When Forward to Voicemail is activated at the same time the call that arrived all incoming calls are forwarded after first is answered when you press one ring However you still have the the Phone key opportunity to answer the call during t v If you do not answer a call within a hat ring preset number of rings the caller is For
19. o the appropriate sections on how to select numbers in this fashion 1 While on a call press the Conference soft key The system selects a new line and places the other party on hold 2 Place a call to another party wait for that party to answer the call and press the Join soft key To cancel the conference attempt before joining press the Cancel soft key and then press the Toggle soft key to resume the call 3 Repeat steps 1 and 2 to conference in another party Press the Conf Drop soft key to drop the last call party added to the conference call Advanced Conference Call Options v To place a conference call on hold press the Hold soft key The other parties can talk among themselves but they cannot hear you v To transfer a conference call to another extension press the Transfer soft key Dial the number to which you want to transfer the call and press the Complete soft key again All of the parties will be transferred N SoundStation IP 3000 3COM NBX User s Guide SoundStation IP 3000 3COM NBX User s Guide You can access system wide features by pressing the Phone key pressing the Feature soft key and entering the relevant feature code The following table 2 lists feature codes for some useful features Please refer to 3COM NBX documentation for more detailed information Account Codes for Call Detail Reports account codes and press NBX V5000 Calling Line Identity Restricti
20. on he number as usual all calls NBX 100 and V5000 Calling Line Identity Restriction he number as usual next call only NBX 100 and V5000 Call Park Enter a call park extension Call Pickup Directed Call Pickup Enter the telephone s extension Group Call Pickup Enter the Call Pickup Group number Conference Drop NBX 100 and V5000 431 The system drops the last caller you added to the conference Direct Mail Transfer 44 Enter the telephone extension to which you want to transfer the call Flash 260 Enter the code provided by your local telephone company Hunt Group and Calling Pgoup Ranges 850 879 Enter the group number and password 900 959 Default Paging Feature Codes Paging Feature External Paging Internal Paging Internal and External Paging Call Parking and Pickup Call Park amp Retrieve Call Park allows you to place a call in a holding pattern and make it available for others to pick up from any telephone on the system You can use the internal paging feature the external paging feature or both to announce the call to all users and the recipient can retrieve the call by entering the Call Park extension given during the announcement When parking a call you assign it a 3 digit Call Park Extension which is used to retrieve it Note Call Park extensions are defined by your administrator Call Pickup Call Pickup allows you to retri
21. ormation Select Key Select a highlighted item from u menu or list Exit Key Return to the normal display from a menu a list or the Phone Book Scroll Keys Scroll through displayed menus or lists Phone Key Redial Key Dialing Keypad Mute Key Volume Keys Obtain a dial tone Automatically redial the Enter numbers Turn muting Adjust the speaker answer an incoming last dialed number or characters on und off volume call or hang up a call SoundStation IP 3000 3COM NBX User s Guide A SoundStation IP 3000 3COM NBX User s Guide Using the SoundStation IP 3000 3COM NBX Placing a Call Internal Calls To Access the Internal 1 Press the Phone key and listen for User Directory dial tone Your call status LED s 1 Press either scroll key located to the right light green of the display This will show the first seg fess i entry contained in the directory 2 Enter the 3 digit or 4 digit extension y y number of the party you would like to call 2 To scroll through the list press the Up or Down scroll keys To quickly jump to a name beginning with a specific letter Calling Using the User Directory use the keypad For example press the You can use the internal user directory 4 key twice to jump to the first name to quickly access co workers extensions that begins with the letter H or press the The system updates the directory as you add 3 key three t imes to Jump to last names or remove users and arra
22. pes of speed dials which are discussed in the following sections v One touch Speed Dials v Personal Speed Dials v System wide Speed Dials SoundStation IP 3000 3COM NBX supports local Speed Dials only You can create a list of up to 10 local speed To Use a Personal Speed Dial dials These are available only from the i 1 Press the Phone key and listen telephone for which they were created for dial tone 2 Press the Menu key 3 Use the scroll keys to highlight the Access Local Speed Dials option 4 Press the Select key 5 Use the scroll keys to highlight an item from the Speed Dial list 6 Press the Dial soft key Entering the Settings Area 1 Press the Menu key 2 Press the Up or Down scroll key to highlight Local Functions 3 Press the Select key 4 Press the Up or Down scroll key to highlight Settings 5 Press the Select key Adjusting the LCD Contrast 1 From within the Settings area press the Up or Down scroll key to highlight Contrast 2 To adjust the LCD s contrast press the or soft key Viewing the Language Setting Your SoundStation IP s language is set to English In future versions other language settings will be available Selecting a Ringer Sound or Turning the Ringer Off 1 From within the Settings area press the Up or Down scroll key to highlight Ringer 4 To hear the ringer sound you have highlighted press the Listen soft key 5 Repeat the above steps until you ha
23. ted Warranty and Limitation Liability LIMITED WARRANTY Polycom warrants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Polycom may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product
24. ve 2 To display the list of ringer sounds press the Change soft key 3 Press the Up or Down scroll key to highlight one of the five sounds named Or if you would prefer the SoundStation IP not to ring highlight Ringer Off at the bottom of this list found the ringer sound you want to keep 6 Press the Save soft key SoundStation IP 3000 3COM NBX User s Guide w SoundStation IP 3000 3COM NBX User s Guide Leaving the Settings Area To return to the resting display press the Exit key Or press the Menu key to access the menu for selecting another area Troubleshooting No Dial Tone Flickering LCD v Check that all connections are v If your screen appears to flicker tight and in place it may be because you are using a certain type of older fluorescent lighting in your building Move the SoundStation IP away from the lights or replace the lights v Make sure all connections are correct See Installing and Connecting to the Network page 4 SoundStation IP 3000 3COM NBX Does Not Ring Quick Keypad Input Is Not Registered v Press the keys more slowly Because of system responsiveness some keys may not be recognized if you press them quickly v Check that the ringer is not turned off See Selecting a ringer sound or turning the ringer off page 7 v If the volume is turned all the way down increase the volume with the Up volume key If the problem you are experienci

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