Repair and Service, Troubleshooting, Sec.6-3
Contents
1. cccccssscsesseecenseceeneeceneesenseeeeseesensesenseesensesensessens 22 Revision 22 Type 5361 Section 6 3 DD DIS053 00E Repair and Service Troubleshooting 1 Troubleshooting General In case of troubles with the Drystar3000 we can distinguish between different symptoms Enclosed a list of typical symptoms that may occur Symptom Description Symptom Description Reason Refer to Printer does not start up Either nothing on the AOS shell not booted up internal display or Drystar 3000 initialisation completely please wait forever gt 5 min DRYSTAR 3000 INITIALISATION PLEASE WAIT 536163AE CDR 536163AF CDR An error message is displayed on the internal or Problem during printer external display operation Printer SW HW Sy ER a 4 problem ERROR A525 1 7 2 ERROR 60206 536163AZ CDR An error message as text is displayed on the Problem during printer internal display operation A user intervention is Remove required Output Jam 3 Drystar 3000 does not print No error message I Either the image does not is displayed get to the printer network or printer configuration mismatch 4 Image fault Monitor at console and image Either problem of image printed at Drystar3000 are different processing Software Hardware or problem o2. Interrupted ground connection between the AFR2 Board rev A and the housing Cure e Possibility 1 Provide the missing ground connection between PCB and housing by soldering a solder tag These solder tags are available in packages of 100 including the instructions EB 44022720 Possibility 2 Installation of the AFR2 Board Rev C available as spare part EB 44022622 Solder lag HPSS S e44 H IHd a Section 6 3 17 Repair and Service DD DIS053 00E Troubleshooting Symptom 14 Symptom 15 536113A0 CDR Vertical bright lines One or more thin horizontal dark line in the image Initially sporadic later on it might even Thin vertical bright lines across the complete be in every image Eventually a bright line is film visible above the dark one Reason Reason Most likely rust on the shaft assembly 1 Software problem on the bushing As this bushing is one of 3 COS Board revision E supports of the TH in print position it is Note The problem should not occur in possible that a non defined support machines with SN lt 2177 SN 2171 position can lead to small slipping down of 2172 2173 in addition the TH during printing In these machines the COS Board rev F is already installed 2 Hardware problem on the AIC1 Board Cure Cure Dismount the shaft assembly and grease the e 1 Installation of the bushing for instrcutions see section 13 DD DIS013 99M Note 1 In all devi
3. MAU see green LED power Off means BEN or MAU problem Drop cable internal Drystar 3000 Ethernet cable SOFTWARE Ethernet not configured Problem in ART table mismatch of small capital letters typing error mismatch of apip dest_names Not enough diskspace for the network user 4 or 5 to 9 in the printer where you want to print the image Section 6 3 20 Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Repair and Service 1 8 Troubleshooting Tools for troubleshooting TROUBLESHOOTING HARDWARE Make a reset of the printer Start rem logbook on terminal level Type go and have a look to the first page of information You should get something like TNX ethernet address 00 66 00 27 6f 00 BEN ethernet adddress TNX selftest MAC okay one function of BEN SONIC chip TNX selftest ENDEC okay encoder decoder function of SONIC chip TNX selftest cable okay check of fuse and cable TROUBLESHOOTING SOFTWARE e look to the whole customization list type NVE at the AOS shell prompt You have to get ETHXXX21 driver at the end Otherwise it seems that Ethernet is disabled e type adv to get the whole list of all Ethernet nodes in your network adv means advertise Comment adv is much better than using ping because you do not have to know the other nodes addresses or names It s advised to use ping e g ping 192 9 200 101 for connections to non AGFA printers Workstations What to
4. O04 TI Faas MNT os 4 ULD A04 ACAK MF Rass OL MNT os OL LE Dae OL AC QA O0e TI FKK 0S MN Us Oe LEDAX Oe AC Ooo O03 CMMs LL CPExaaALL ICDs LL NI Pasa ll Ds Pee Ll CFDA LL ICU Iinmall AL Fae ll DR sae LL TI FA 40 CHN al 0 ETH xal e Incase the driver is not installed use the proper network configurator to reconfigure the network connection See section 5 for more information m A m S a O m SA mn A ma BGA ma SA ma S mn A m BOA m SA ma GGA a O ma BG m DGA m GGA a G m GGA aa DO a G aa G e G aa D a GA aa G a D a G a G a G a G a G a S a A OOOO OOOO OO eae NAAA ANAA A ANAA AAAA AAA A A og Drivers for networking Here APIP a Revision 22 Type 5361 Section 6 3 9 Repair and Service DD DIS053 00E Troubleshooting 1 5 Symptoms Image fault Cause Either problem of image processing software hardware or a problem of the host system The listing below shows possible error symptoms Symptom 1 Symptom 2 536163A2 CDR cc a Q x S Xe Vertical blurred dark lines Vertical sharp dark line s Reason Dust Dust is the main enemy of the Reason Resistor of TH going to be defective Drystar 3000 Cure Normally okay after next film otherwise Cure Exchange TH ref to Sec 6 5 clean TH ref to Sec 12 Leave TH compart ment closed Leave film loading assembly closed Section 6 3 10 Drystar 3000 Type 5361 Revision 22 DD DIS227 01E Repair and Servic
5. log to file will show BUS ERROR at addr ea000000 or from EA000000 to EA1FFFFF respectively lt is recommended to install SW release 1 6 or higher in this case Software rel 1 6 contains a software upgrade for the COS board In case the problem is not solved with this measure replace the COS1 board to a board with rev E or higher Spurious Interrupt The reason is mostly a hardware problem so check the jumpers on all boards and if necessary replace the VME board Illegal instruction Mostly a software problem Make a new installation of the complete software check the VME boards or replace them Software Installation Configuration from Scratch In case of troubles during installation or repair it is sometimes advised to reconfigure the device or even to install the software from scratch Enclosed a brief instruction Software Installation from Scratch Tools needed Laptop IMOS Drystar 3000 Device SW e g rel 1 32 Proceeding Start IMOS Drystar 3000 Make a backup Select INSTALL SW Reinstall System see HELP IMOS Drystar 3000 for more information Insert the floppies as requested Make a restore of the TH data only Make a new configuration see next topic Configuration from Scratch Tools needed Laptop IMOS Megacon eventually IMOS DICOM and or MPS Proceeding e Be sure that all a00 c00 and u00 on the C and D partition are removed e Start IMOS Megacon e Select for input output network the required
6. modules Choose force pin at the different inputs outputs e Eventually afterwards make a selective restore of the LCD and MNU U00 parameters Alternatively make a new customisation of the printer if required Section 6 3 22 Drystar 3000 Type 5361 Revision 22
7. of the heater must be removed as well e Replace the decurl unit at the next occasion If one or more screws are missing e Replace the decurl unit Figure 1a Figure 1b left hand view right hand view The decurl side panels are removed in these views Symptom Film runs askew through the decurl unit or Revision 22 Type 5361 Section 6 3 5 Repair and Service DD DIS053 00E Troubleshooting Display remove output jam in combination with the error message 6C4E6 or 6C4BF see local keypad menu 10 print engine error details Reason Transport roller shaft of the film take over no longer parallel If the shaft is not parallel the film may enter the decurl unit at an angle or even fail to reach the decurl unit This may be the result of e g to much force on the opened film take over unit Cure Check if the film take over unit transports the film straight parallel Roller pressure on the film must be unifc e insert a film in the film take over unit e Close the film take over unit e Lift the shaft slightly on the drive side of the horizontal film aalignment e Check the pressure on the film on both rollers Incase of pressure differences e align the shaft in parallel or e replace the film take over unit Symptom Film runs askew through the decurl unit Section 6 3 6 Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Repair and Service Troubleshooting or Display remove
8. output jam in combination with the error message 6C4C0 see local keypad menu 10 print engine error details Turning of one of the bearing blocks for the decurl rollers Reason This may happen on either side right or left when a film has been pulled out of the decurl unit with undue force The last decurl roller is then no longer parallel the film runs askew Cure Correct positioning of the bearing block Lift the shaft by means of a screwdriver as shown in Fig see arrow lift axle and turn the bearing block back to its correct position either manually or again with a screwdriver bearing Okay Not Okay Or If this is not a permanent solution for the problem replace the decurl unit by the reworked decurl unit which hs been introduced in the production line see page 4 Revision 22 Type 5361 Section 6 3 7 Repair and Service Troubleshooting 1 4 Reason ERROR Ready 536163CY CDR DD DIS053 00E Symptom Drystar 3000 does not print No error message is displayed Either the image does not get to the printer network or printer configuration mismatch Cure e Start IMOS Drystar3000 e Enter Menu Application Customization Name Value Edit e Look to the drivers with extension 11 The list of these components should look like displayed here Section 6 3 8 ARTA OO ST ak OO MG Anas OO MF Ss AA OO RT TAAAOO ETs OO NETS AA 00 M
9. principle l e there is always a basic error creating another one and so on How to see the current error messages e They are either displayed on the local keypad or the LCD user keypad If errors are displayed as text select menu 10 on the local keypad Print Engine Error Details to get an error code Additionally the error messages are logged in the logbook e Select Logbook in the main menu Repair in IMOS e Select detailed to get the explanation of the errors too Attention Always look to the error chain If it ends with 0000 the error was repaired internally How to get the explanation to error messages e Select Error messages in the IMOS Drystar 3000 main menu Repair Revision 22 Type 5361 Section 6 3 3 Repair and Service DD DIS053 00E Troubleshooting 1 3 Symptom An error message as text is displayed on the internal display Remove Output Jam 536 163XX CDR Reason Problem during printer operation A user intervention is required Cure e First perform the action as required on the internal display e g remove filmjam e Then select menu 10 on the local keypad Print Engine Error Details Two errors will be displayed e Start IMOS Drystar3000 e Select Repair Error Messages and enter the two faults to get an explanation Normally the first error message points to the problem e Incase the problem persists after resettin
10. side Reason 1 Most likely dirt on the infrared sensor Through the dirt the temperature sensor measures a lower temperature which then results in a higher decurl temperature Contamination due to light particles which are shed by the film If this is the case white dust may be found in the area of the decurl unit and the thermal head Other possible causes IR sensor defective or PMC1 Board defective Revision 28 Drystar 3000 Type 5361 Repair and Service Troubleshooting Section 6 3 15 Repair and Service DD DIS053 00E Troubleshooting To verify the symptom proceed as follows Start IMOS Print testfilm flat3001 bla and flat8002 bla IMOS Repair Print Engine Print Testpage Print Testfilm artifac2 bla Put the film artifac2 bla on this flatfield film where the image fault is best visible Put them on the lightbox In case the problem is really originated by the decurl rollers you will see the fault pattern on the displayed decurl rollers on the artifac2 bla film Cure 1 Clean the IR sensor replace the decurl unit in all machines manufactured up to mid October 98 see Fig the decurl unit must be replaced since the IR sensor is hardly accessible In machines with a separately mounted IR sensor see Fig remove the IR sensor and clean it Do not open the adjusting nut These must only be loosened for replacement of the temperature sensor Please make s
11. DD DIS053 00E Repair and Service Troubleshooting Section 6 3 List of contents 1 Troubleshooting General ccccssscccesseccenseecenseecenseseensesensseeeonseesensensoaes 1 1 1 Symptom Printer does not start UP Properly ccceceeeeeeeeeneeeeeeeeeneeeeneeeeeneenens 2 1 2 Symptom An error message is displayed on the internal or external display 3 1 3 Symptom An error message as text is displayed on the internal display 4 1 3 1 Symptom Remove output jam Film jam or film running askew in the decurl unit 4 1 4 Symptom Drystar 3000 does not print No error message is displayed 8 t3 SVMPIOMS Image fault sisia a a a E 10 1 6 Symptom Hard disk doesn t work sssssnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nna 20 1 7 Troubleshooting Ethernet failures ccccscsseseseeseeeeeeeeeseeeeseeenseeenseneneeseneesons 20 1 8 What to do if a bus error OCCUIS assssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 21 1 8 1 Bus crash caused by COS board cccccccccccceeeeeceeeeeeeeeeseeeeesaaeeeseaeeeseuseeseneessaaees 22 k82 SOUROUS MATER UOT erse 22 lOve Megalis tucio Mix tusicasptacutbivteuaaiul T slum ibiabeniaanciasuiamcanuaicumsulamneds 22 2 Software Installation Configuration from Scratch ccccsseeseseeeeees 22 2 1 Software Installation from Scratch ccccsseesseseeeeseeesseeeceseecenseseeseesensesnnessens 22 2 2 Configuration from Scratch
12. Pa OO CANAASOO BMD A OO AC UKIKUA TIFAAAOA MN Ua O04 ULD K0 4 AC OAM OL MPRA AAOL MNO OL LODAXAOL AC OAM Oe TI FXX Z MN USA Oe LODAAM Oe AC QASAOS hikes CPEXAAIL1L ICDAAMI11 NIPRAXI11 DS PRAALL CPDAAAI1L ICIxXxXI11 ALFRAXIL DRS LL TI FRAX4O CMA Axel ETH XX el D a aG AAAA A AAAA AAAA AAAA AAAA AAAA AAGA D D aa AGA AAAA AAAA ADAADA AANDAG AANDAG AAA AAAA AAAA A AA os D fa Drivers for the print engine In case it does not look like that reconfigure the output of the printer as Drystar 3000 Select force pin in the configuration screen In case the drivers for the print engine are okay have a closer look to the drivers for networking Note In the example enclosed only the driver for APIP is loaded In case the Drystar 3000 Is connected to a host modality via DICOM Ip pap or ftp different drivers may be loaded Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Repair and Service Troubleshooting Note In the example below only the driver for APIP has been loaded If the Drystar 3000 is connected to a host modality via DICOM Ip pap or ftp various drivers may be loaded ETHXXX21 PMSXXX22 or higher CMNXXX 2 gt 21 CMNXXX 2 gt 21 PAP CMNXXX 2 gt 21 PAPXXX 22 gt 21 For further information see section Troubleshooting Ethernet failures ARTs OO sAd ae anA OO MG Anes OO MF as OO RY Tas O0 PT aes OO NE Tos O0 MP aos OO CANS os OO BMD OO AC QA
13. TH al TI Fax MNase 04 OL ULD x04 0 ACQAAAOL MFE OlL 0 MNU Ol Revo RPoooco00000000 Driver before the last one in the NYE List points to the reason of the problem Inthe case of this example the MFRI driver is the last one that booted up completely Most likely the MFRI is not jumpered correctly or a configuration mismatch exists General Proceeding in such a case Check whether the VME hardware interfaces are really installed as shown in the configuration screen Check jumpersetting of the VME interface In case the problem is originated from SW problems during SW installation or configuration a configuration from scratch is recommended see chapter 2 Section 6 3 2 Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Repair and Service Troubleshooting Note If the NVE list stops with ARTXXXOO the reason is either that the system is halted make a reset in this case or that a VME bus crash occurred See also What to do if a bus crash occurs 1 2 Symptom An error message is displayed on the internal or external display eso mep OUUE ING vango pa T MD J ERRORAS25 e ERROR 60206 S 1 2 3 4 5 6 iv 8 9 0 Reason Problem during printer operation Printer SW HW problem Cure e Start IMOS Drystar3000 e Select Repair Error Messages and enter the fault to get an explanation Note Error messages are always created according to the father son
14. appearing on the film Regular stripes in horizontal direction at a distance of approx 15 mm across the whole film Reason Encoder of the drum speed detection defective Contact problems with the cable to the encoder of the drum speed detection Cure e Replace the encoder of the drum speed detection ref to Sec 6 5 DD DIS053 00E Symptom 10 536163BL CDR Stripes or scratches appearing on the film The film is scratched on the emulsion side The scratches look like a ribbon running across the whole film from top to bottom When the scratches get worse the density in the scratched areas decreases It then looks like the well known TH banding This type of dirt on the TH cannot be detected with the bare eyes Reason Dirt on the thermal print head Cure e Clean the thermal print head with a hard eraser for ink e g Pelikan BE20 order no 1BE20 602169 also refer to the FSB 025 98E Section 6 3 14 Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Symptom 11 536163AX CDR Wide dark regular vertical stripes The stripes correspond to the shape of the decurl rollers This probably also affects the thermal head area see verification on the following page Note The example shown here is the print of a flatfield test In the clinical image the stripes are superimposed to the image information The stripes must not necessarily be symmetric Probably they are only visible on one
15. ces with SN gt 1916 additional SN1911 the bushing is greased already Note 2 This greasing has to be done only once in a lifetime Software Version 1 73 During the software installation there is an automatic update of the firmware of the COS Board to rev F Installation of the COS Board rev F EB 53610593 2 Replacement of the AlC1 by a AIC1 Board Rev F EB 53611092 The THP1 Board previously mounted on the modified data cables is now integrated on AlC1 Board rev F and is thus no longer necessary Section 6 3 18 Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Symptom 16 mms Horizontal bright lines Horizontal lines banding Reason fthe printer is out of operation for a longer time period the flat belt of the main drive may suffer permanent pressure marks due to the belt tension These pressure marks on the flat belt result in irregularities of the film transport system and thus also in image artifacts horizontal lines at a Spacing of approx 13 cm Cure Measures for the production e At the production line the flat belt is detached again after the printer has been calibrated and the belt tension has been mounted at the belt pulley The flat belt must be mounted again for the first operation of the machine Measures for already installed machines e Replacing the flat belt For removal and mounting of the flat belt refer to your documentation section 6 5 Adjustment
16. do if a bus error occurs e Start IMOS Drystar 3000 No connection will be established Select Terminal Possible message RC or mon Perform a reset on the VME CPU or type res e Stop the system boot up before the application SW will be started Press ENTER key as soon as the AOS started message appears Remove all VME interfaces except the CPU Perform a reset Now the system should boot up without bus crash If a bus crash occurs now remove the NIP and BER board too e Insert one interface after another Make a reset in between Like that the faulty interface can be detected In case a bus crash register dump is displayed the following list will help to troubleshoot By looking on the fault address you can verify in the listing below the fault address Address Range Address Range Device ft Co A Remark When an addressing failure occurs this might have other causes than a malfunctioning board on the corresonding address E g a malfunctioning board that responds to an addressing cycle of another board Revision 28 Drystar 3000 Type 5361 Section 6 3 21 Repair and Service DD DIS053 00E Troubleshooting 1 8 1 1 8 2 1 8 3 2 1 2 2 Bus crash caused by COS board COS boards lt rev E in a few rare circumstances e g at very low temperature can cause a sporadic buscrash The printer will automatically reset as long as the buscrash exists A logfile IMOS Drystar 3000 TOOLS terminal
17. e Troubleshooting Symptom 3 Symptom 4 536163AB CDR 536163AC CDR Vertical sharp white line lt 1mm Horizontal lines at right angle to the film transport direction spacing 3 4 mm Reason Defective resistor of the thermal Reason Irregularities in the film transport print head Might also be some dust system mechanical problem Flat belt Toothed belt Thermal head drum Drum motor Cure Clean TH see Sec 12 If image Cure quality does not improve exchange TH ref to Sec 6 5 Check the drum motor if necessary install the improved drum motor CM 3097781 Check the drum belts belt tension and belt pulleys bearings Revision 28 Drystar 3000 Type 5361 Section 6 3 11 Repair and Service Troubleshooting Symptom 5 536163AA CDR Thermal print head banding a Stripes narrow few mm to wide some cm become visible in a grey field in film transport direction flat3001 bla or flat3002 bla b Slight scratches on the emulsion side Reason a Dirt on the thermal print head b Thermal print head compensation drift Cure a Clean the thermal print head with a hard eraser for ink e g Pelikan BE20 order no 1BE20 602169 also refer to the FSB 025 98E b Perform a print head macro compensa tion DD DIS053 00E Symptom 6 The image information is not in parallel with the film edges Reason Vertical alignment i
18. f the host system 5 WZ D ZIN D 536163CY CDR 3 h h h Ss h B B Revision 22 Type 5361 Section 6 3 1 Repair and Service DD DIS053 00E Troubleshooting 1 1 Symptom Printer does not start up properly Either nothing on the internal display or Drystar 3000 initialisation please wait forever gt 5 min DRYSTAR 3000 INITIALISATION PLEASE WAIT ERROR e 7 ERROR 536163AE CDR 536163AF CDR Reason AOS shell not booted up completely Cure e Start IMOS Drystar3000 If you do not get access to the Drystar 3000 the hard disk may be defective See section Symptom Hard disk doesn t work e Enter Menu Application Customization Name Value Edit e Look to the complete list e The list of different components stops somewhere before CMNXXX21 see example Normal Name Value Edit lst Shortened Wame Value Edit List ARTA AAOO O 23 ART AAOO 25 DT oe OO MG A OO MF ao OO RPT 00 ET ae OO NE Ta 00 MPs OO CANA OO BMD OO AC KIKA ae ae OO NG does 0i MF as OO RY Taos OO PT as OO NE Tao 00 MP aos OO CANA OO BMD os OO AC KIDA moon ooooooo a G m S m SO m S m G m TI Far 04 MNO OL OLD O04 AC Qa OL MFR OL MNO OL LU Daa O1 AC Ix Oe TI FKK S MNO Oe LUD aa Oe AC QA AA OS CMMs LL CPExaALL ICDe aa Ll NIPeaall Ds Pea L1 CPO aa LL IC Iimaall AL FeaaA LL DR aoe LL TI Fae 40 CMMs 2 1 P
19. g the device and the following filmrun troubleshoot as described in the error explanation only as of Drystar 3000 SW release 1 40 or higher 1 3 1 Symptom Remove output jam Film jam or film running askew in the decurl unit The causes an remedies described below refer to the decurl unit with part A number CM 309911 1 The decurl unit CM 309913 0 has been introduced as a remedy in the series production Differences in the decurl units Label Decurl unit Decurl unit CM 309911 1 without label CM 309913 0 with label EB 53611161 without label Section 6 3 4 Drystar 3000 Type 5361 Revision 22 DD DIS053 00E Repair and Service Troubleshooting Symptom Film runs askew through the decurl unit or Display remove output jam in combination with the error message 6C4E6 or 6C4BF see local keypad menu 10 print engine error details Reason Loose screws or several screws missing on the decurl roller flange see figure 1 Due to the missing screws the flange may shift and then the rollers are no longer parallel to the film transport level This happens mainly in machines manufactured prior to October 1998 Cure Check if the screws are fully tightened and if they are complete The screws are visible after removal of the decurl heat protection cover and the corresponding decurl side panels Ifthe screws have not been fully tightened e Tighten the screws On the left hand side of the decurl unit the wiring
20. ncorrect The stops in the film feed station are not on the same level Cure Adjust a vertical alignment ref to Sec 6 6 Section 6 3 12 Drystar 3000 Type 5361 Revision 22 Revision 28 DD DIS053 00E Symptom 7 Stripes appearing on the film Irregular light stripes of different densities visible in film transport direction 536163AL CDR Reason After replacing or dismounting the TH the pressure of the film against the thermal print head may be uneven Due to age related slackening of the spring force the pressure of the film against the thermal print head is uneven Cure Adjust the pressure of the film against the thermal head again and use the adjustment kit with the order no EB 53611750 TOOLKIT TO ADJUST TH PRESSURE for this purpose The toolkit comes with application instructions Drystar 3000 Type 5361 Repair and Service Troubleshooting Symptom 8 D1 The upper and the lower edge of the image information do not have the same distance to the film edge D1 and D2 The vertical adjustment of the image is not correct Reason Vertical alignment out of adjustment The stops in the film feed station are too high or too low Cure Adjust the vertical alignment ref to Sec 6 6 Example If the upper border is smaller than the lower border the stops are too far up Section 6 3 13 Repair and Service Troubleshooting Symptom 9 536163AM CDR Stripes
21. of the belt tension and belt positioning of the main drive see documentation section 6 6 Revision 28 Drystar 3000 Type 5361 Repair and Service Troubleshooting Section 6 3 19 Repair and Service DD DIS053 00E Troubleshooting 1 6 Symptom Hard disk doesn t work Hard disk doesn t work end of boot message boot message see 3 5 gt Wait until disk HDO is ready 1 Can not select 11 Error Drive C not ready mon gt Blinking keypad cursor Red CPU LED lights up Reason Wrong SCSI address coding only for new installed hard disk Bad contacts of cable connector Eventually missing power supply for hard disk or defective hard disk Cure e Type dos on monitor level Drystar_C mon lt enter gt Mon gt DOS lt enter gt to be able to execute dos commands on monitor level The command dir should in any case give you the contents of the hard disk if the connection can be achieved Type he to get more information on the mondos tool Type quit to leave the mondos level e f command dir doesn t work check cable connection to the hard disk and power supply e Replace hard disk or CPU if necessary 1 7 Troubleshooting Ethernet failures Symptom No printing via Ethernet In spite of configuration for network connection no printing via Ethernet is possible Reason HARDWARE Cabling not RG 58 short circuit not connected not terminated by 50 Ohm terminator BER board
22. ure to consider the hints on the decurl unit Replace the IR sensor Replace the PMC1 Board For removal instructions see section 6 5 of the Drystar 3000 documentation When removing the decurl unit please consider the following points f there are any light particles dust in the machine remove them with a vacuum cleaner Never use compressed air to remove them since this would distribute the particles all over the machine and its surroundings Section 6 3 16 Drystar 3000 Type 5361 Revision 22 Revision 28 DD DIS053 00E Symptom 12 5367163CX CDR Uneven density at the right and left hand side of the image Density is too low compared to the middle part of the image Best visible on a flatfield Reason Heat conducting material of thermal head not homogeneous anymore should only happen for devices with SN lt 1895 TH pressure adjustment not correct anymore see section 6 6 adjustments Cure e Check TH pressure see section 6 6 adjustments Replace thermal head New thermal heads use a new pink heat conducting material Drystar 3000 Type 5361 Repair and Service Troubleshooting Symptom 13 Diagnostic Image 536163DX CDR Moir pattern Dots or lines appearing in regular distance over the whole film Sporadic intermittent contact or most often persistant Appearance depends on frequency of the video signal i e may differ from one to another installation Reason
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