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        18K/30K Online UPS System User Manual
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1.    18K  30K Online UPS System    Uninterruptible Power Supply System       Please comply with all warnings and operating  instructions in this manual strictly  Save this  manual properly and read carefully the following  instructions before installing the unit  Do not  operate this unit before reading through all  safety information and operating instructions    carefully     Table of Contents    I INTRODUCTION ZX  53   1      2   2 a a WE                    Nia E        E Uoc REO LER OSSIES 3  El PRODUCT OUTLOOK died unacum auta is UNCLE a i LII CLP           A I UI ICD faf 3  1 22 PRODUCT MAJOR  FEATURE                                           n 5  132     PRODUCT  OVERVIEW RTT ee ta                 ee 5   2  INSTALLATION                                                                                                                                                                                                                                                          8  22   2 SAFE IY INSTRUCTION    ete etc ta thse                    eh it Na ee ie                        8         INSTAGEATION PE m                              8   c0  12 4  9 R0   cR EE RN 10  3 1  PARALLEL SYSTEM OPERATION 2                IIIPME CN IT P IRE IRI ERE baer ren              EET VERE                     10  342  REPLACEMENT  RECTE                          11  3 3  DUAL MAINS INPUT  OPTIONAL   amp  MAINTENANCE BYPASS SWITCH OPERATION             eene nennen nennen nnns 12   4  SINGLE UPS BUTTON
2.    j 5 Ie    Step 2  Remove battery                packs from drawers to               ae    replace batteries      Figure 6  Hot swappable tes een    2  Installation    2 1  Safety Instruction    1  The UPS must be installed in the room where it is ventilated and dry  Do not install the UPS system near  water  flammable liquid  or corrosive substance    2  Do not block ventilation holes in the UPS chassis  The UPS must be installed in a location with good  ventilation  Ensure enough space  at least 0 5m  on each side for ventilation    3  Condensation may occur if the UPS system is unpacked under cold environment  The UPS system must  be absolutely dry before being installed  Otherwise  it may cause electric shocks  Please wait until the  inside and outside of UPS system is absolutely dry     2 2  Installation    Installation and wiring must be performed in accordance with the local electric laws regulations and execute  the following instructions by professional personnel  For safety consideration  please cut off the input utility  power before installation  If connecting external batteries  please be sure to cut off battery connection first  before installation     1  Remove the back panel of UPS input output distribution box    2  Please use proper wires according to local electric laws regulation and future expansion plan    CAUTION  It s strongly recommended that the circuit is exclusively for UPS input  not shared with others    The input switch should withstand at lea
3.   2    Fault information      AN Indicates that the warning and fault occurs   HH     Indicates the fault codes  and the codes are listed in details in section 3 9     Mute operation    Indicates that the UPS alarm is disabled     Output  amp  Battery voltage information       Indicates battery discharge time in numbers        H  hours  M  minutes  S  seconds                       Indicates the output voltage  frequency or battery voltage   LI LI LI uu  Vac  output voltage  Vdc  battery voltage  Hz  frequency  OUTPUT    Load information  Ex     Indicates the load level by 0 25   26 50   51 75   and 76 100            Indicates overload     Indicates the load or the output is short     Mode operation information    Indicates the UPS connects to the mains  Indicates the battery is working    Indicates the bypass circuit is working   Indicates the ECO mode is enabled        Indicates the Inverter circuit is working  Indicates the output is working     14       Battery information       Indicates the Battery capacity by 0 25   26 50   51 75   and 76 100         Indicates the battery is not connected   Indicates low battery level and low battery voltage     Input  amp  Battery voltage information    LUI LI Indicates the input voltage or frequency or battery voltage   LI LLLI     Vac  Input voltage  Vdc  battery voltage  Hz  input frequency    PUT 12    4 3  Audible Alarm     Description            j Buzzersttus    Muted      Battery mode Beeping once every 4 seconds Yes  Fault mode
4.  AND LCD OPERATION                 552222225 52222222222222222222222RRREERERERRRRRRRERERERRRRRRSREREREREE 13  AT BUTTON OPERATION E      D DOE aM at Lc MD A EAAS E Dot els E aU Dl 13  22 LED INDICATORS AND  UCD PANEL 2                        13       ae IPEA EIU NETT a eR OTN      cL a        UEDA cen              15                     De era ee eite Mae SEE EAL SOO RE OS RENE ST Maii Td Te      16  15  NW ARNING  INDICATOR       NM EE 16   5  TROUBLE SHOOTING 2 532                                  a Deua Pa ER URDU ERE UR                  17       BATTERY MAINTENANCE     5  52 2 29222389 a a a d                                             las 19  6 1  BATTERY MAINTENANCE  amp                                                                                                                                                                                                                       19  6 22 IMPORTANT SAFELY  S UNBIS RC T ioe et CS ae Ce ER 19   6  SPECIFICATIONS                                                     RiaRuxIRRRRReaaRRSR Sala RO RE MP Ri E cawsuadesuawedeus Ea ROS aga RARE Ea 20    1  Introduction    This modular redundant UPS system is entirely self contained to allow each UPS module to work with  complete functionality  Its modular design allows easy to service and upgrade with low cost MTTR  It also  can be parallel operated with N 1 redundancy for power safety and reliability  This UPS system contains 3  sets of rack independent online UPS modules  batte
5.  Beeping continuously    Overload Beeping twice every second  Low batter   Battery is not connected   Over charge   Fan failure Over temperature  Charger failure   IP fuse broken   Overload 3 times in 30min   EPO status   Cover of maintain switch is open  Parallel protection       Beeping once every second    Bus start failure   Bus over   Bus under   Bus unbalance   Inverter soft start failure   High Inverter voltage   Low Inverter voltage   Inverter output short circuited  Negative power fault   Battery SCR short circuited  Inverter relay short circuited  Parallel communication failure  Parallel output current unbalance  Over temperature   CPU communication failure  Overload    Beeping continuously       15    4 4  Fault Code    Fault event       Fault code   Icon   Faultevent   Fault code   Icon    Busstartfalue                   01   None   Negative power fault                  None   Bus over                02   Nore   Battery SCRshortcircuited       21   None     Bus under           03 None   Inverter relay short circuited   24       None    35    Bus unbalance 04 Parallel communication  failure    Inverter soft start failure a Parallel output current BR  unbalance    High Inverter voltage     12   None   Over temperature   4   None  Low Inverter voltage     13   None   CPU communication failure     42   None    Inverter output short circuited       14           sew  Overload         1   8   ve       4 5  Warning Indicator                  aam                      AN OV
6.  that UPS system and all loads are in  off  status     8  No matter if the utility exists on UPS input or not  it may still contain electricity on UPS output even    though shutting down the UPS system  Therefore  please be sure to turn off the UPS system and then    cut off utility input  Then  there is no output from the UPS system     9  After connecting all cables wires and turning on the UPS system  this UPS will automatically charge    battery  Please charge the battery at least 8 hours before initial use  If not  it still can work normally  but    the backup    time may be shorter than expected time     10  When connecting inductive loads  it s requested to have big starting power  The starting power is    4 to 6 times of rated power  Please evaluate the UPS capacity based on starting power     3  Operations    3 1  Parallel System Operation    Turn On the System    1     2     After all connections are properly installed  please turn  ON  UPS master switch and switch input breaker  of all UPSs to  ON  status  Then  turn  ON  input switch of each UPS unit  The cooling fan will start to  operate at the same time  All LEDs on front panels will light up  After initialization  only bypass LED will  light up  Then  all UPSs will operate under bypass mode    Please turn on each UPS one by one in one minute  press  ON  button for 1 second to turn on UPS   A  few seconds later  all UPSs will enter to AC mode and LINE indicator on each UPS will light up  It will  display  PAR 0
7.  to last menu in setting menu      gt  Battery test  Press and hold the button more than 0 55 to test the battery while  Test Up Button in AC mode  or CVCF mode    gt  UP key  Press this button to display next selection in setting       Mute the alarm  Press and hold the button more than 0 5s to mute the buzzer   Mute Down Button Please refer to section 3 4 9 for details      Down key  Press this button to display previous selection in setting menu     Test Up      Press and hold the two buttons simultaneous more than 1s to enter escape the  Mute Down Button setting menu       CVCF mode means converter mode        4 2  LED Indicators and LCD Panel    LCD panel    BYPASS LINE BATTERY   FAULT IN  Q O O  3                LED indicators  LED Indicators   There are 4 LEDs on front panel to show the UPS working status     Wok    up   Bypass        Gy   FR       e    e    e    e             e   e   9   9    acme     9        9   9                   o   o   e   9      wm       9   e    9   9                         e    9    Kom       e    e    9   9    ma   s   9    s   e    Note      means LED is lighting  and O means LED is faded        13    LCD Panel     Backup Time Info Fault Info    Input  amp  Battery Mute Operation    Voltage Info             Output  amp  Battery  Voltage Info        OVER LOAD           gt  Loadinfo          Ooo  z LILLLI    ECO                  gt  EA   CE             O P                  Y  Mode Operation  Info       Display       Backup time information  
8. 01 003  in order  The parallel system connection is complete  Then  turn on the output  breaker of all UPSs     CAUTION  Before operation  please measure the voltage difference between the output line of each  UPS with multimeter  Be sure that the output voltage difference should be less than 1V  If the difference  is larger than 1V  please adjust inverter voltage via LCD operation  Please refer to single UPS manual for  detailed LCD operation     Turn Off the System    1     2     Turn off each UPS one by one in one minute  press  OFF  button for 1 second to turn off UPS   A few  seconds later  all UPSs will transfer to bypass mode     CAUTION  If only removing one UPS  please press  OFF  button twice on the removing UPS and each  time should last for more than 0 5s  Then  this UPS will enter into bypass mode without output  The  other two UPSs will parallel operate normally     Until now  there is bypass output from the UPS system  If shutting down output of this system completely   please turn off input breakers on back panel of each UPS  input master switch  and input breakers for all  UPSs on the distribution panel  Then  this UPS will save all data and LCD panel will be still on at the same  time  After a few seconds  the LCD display will shut off  This UPS system is completely off now     CAUTION  Be sure to wait until the UPS system is completely turned on and operated  then  turn on the    power of connected load  Therefore  before shutting down UPS system  please tu
9. 7   18        Figure 4  Inside view    Single phase UPS units   Battery packs  hot swappable  amp  dummyproof design    Input master switch   Three input breakers for UPS system   Three output breakers for UPS system   Input switch for the utility   Maintenance bypass switch   Input distribution panel   Input  3 phase 3 wire 220V 220V  3 phase 4 wire 380V 220V  single phase 220V   or 3 phase 4 wire 208V 120V   Output distribution panel   Output  Single phase 3 wire 220V 110V   UPS chassis  withstand up to 800KG    Input isolation transformer   Output isolation transformer   Cooling fan   PDU output master switch   PDU output distribution panel  220V  20A    PDU output distribution panel  110V  16A    Neutral terminal    Grounding terminal       Figure 5  Single UPS back view    19  Share current port   20  Parallel port   21  Intelligent slot   22  External maintenance bypass switch port  EMBS port    23  UPS output connector  Dummyproof design    24  Battery connector  Dummyproof design    25  UPS input connector  Dummyproof design    26  Input switch   27  RS 232 communication port   28  USB communication port   29  Emergency power off function connector  EPO connector   CAUTION  Output connector is grey color  battery connector is red color  and input  connector is blue color     Battery is applied with hot swappable modular design to facilitate battery replacement easily     TL          mmn D                 Step 1  Disconnect all            v  battery connections   H UH 
10. 82   Single UPS    Battery Mode  gt  81     Overload                                                12     7 Ah    20           8 Numbers  Expandable to 40pcs     Per UPS Module    12 V   9 Ah x 20  Expandable to 40pcs    Per UPS  Module    3 4 hours recover to 90  capacity  2 A   10   max    273VDC   1     Recharge Time  Charging Current    Charging Voltage  PHYSICAL    Dimension  DXWXH mm  580 x 438 x 133  3U  668 x 438 x 133  3U  668 x 438 x 133  3U   Net Weight  kgs  7 22    Dimension  DXWXH mm  860 x 560 x 1450   Net Weight  kgs  500 610 460  ENVIRONMENT  Operation Temperature               Whole  System       0   40  C  the battery life will down when  gt  25  C     95   and non condensing   lt 1000m  Less than 58dB   1 Meter  For UPS Module     Operation Humidity  Operation Altitude    Acoustic Noise Level  MANAGEMENT  Smart RS 232 or USB Supports Windows    2000 2003 XP Vista 2008 7 8  Linux  Unix  and MAC    Optional SNMP Power management from SNMP manager and web browser   Product specifications are subject to change without further notice        20    
11. ER LOAD  Battery is not connected  N  BAT ALY      Over charge Beeping every second            po    Beeping every second    Beeping every second  Beeping every second    EPO enable  Fan failure Over temperature    Charger failure  I P fuse broken    Overload 3 times in 30min     gt  gt  gt        fo    Beeping every second  Beeping every second  Beeping every second     44    Parallel Protection       16    5  Trouble Shooting    If the UPS system does not operate correctly  please solve the problem by using the table below   Remedy  No indication and alarm in the front  display panel even though the mains is  normal     The icon A and the warning code Set the circuit in closed       flash on LCD display and alarm EPO function is enabled  position to disable EPO  function     The AC input power is          Check if input cable firmly  connected well  connected to the mains     beeps every second     The icon    and BATT  FAULT flash on   The external or internal Geck           are    LCD display and alarm beeps every battery Is incorrectly   Connected well   second  connected     UPS is overload  Remove excess loads from UPS  output     UPS is overloaded  Devices    l  N OVER LOAD connected to the UPS are fed   Remove excess loads from UPS  The icon and flash on   directly by the electrical   output     LCD display and alarm beeps twice   network via the Bypass    every second  After repetitive overloads  the  UPS is locked in the Bypass  mode  Connected devices are  fed dir
12. d replace bad batteries    Step 4  Re connect battery cables and re assemble battery retention plate in reverse order     After removing battery retention plate     disconnect all battery cables  Then  replace  bad batteries        t              NL  S 9       AREE  EFE                                        Er F ree    2   22     ne       Ta       Figure 9  Battery replacement  3 3  Dual Mains Input  Optional   amp  Maintenance Bypass Switch Operation    Dual mains input  Optional    This feature will allow this UPS system to accept dual mains inputs  It will switch the other power source  when one input power fails  This second power source can be either power supply system or generator  This  feature will provide higher reliability for power protection     Maintenance Bypass Switch   When fault occurs on two or more UPSs  it s necessary to repair this UPS system  Please remove the  maintenance bypass cover and set the maintenance switches from  UPS  to    BPS     This feature will allow  UPS to operate in bypass mode so that all connected loads can still run without interruption     12    4  Single UPS Button and LCD Operation    4 1  Button Operation     gt  Turn on the UPS  Press and hold the button more than 0 5s to turn on the UPS   ON Enter Button    gt  Enter Key  Press this button to confirm the selection in setting menu     gt  Turn off the UPS  Press and hold the button more than 0 5s to turn off the UPS   OFF ESC Button    gt  Esc key  Press this button to return
13. ectly by the mains     Remove excess loads from UPS  output first  Then shut down  the UPS and restart it     Fault code is shown as 43  The icon UPS is overload too long and    Remove excess loads from UPS  output and restart it     OVER LOAD lights on LCD display and becomes fault  Then UPS shut    alarm beeps continuously  down automatically     Fault code is shown as 14  the icon   The UPS shut down Check output wiring and if    automatically because short    lights      LCD display  and   circuit occurs on the UPS connected devices are in short    alarm beeps continuously  output  circuit status   A UPS internal fault has  occurred  There are two  Fault code is shown as 1  2  3  4  11    possible results   12  13  14 1A  21  24  35  36  41  420     1  The load is still supplied  but  43 on LCD display and alarm beeps   directly from AC power via  continuously  bypass   2  The load is no longer  supplied by power     Contact your dealer     Charge the batteries for at   least 7 hours and then check  Battery backup time is shorter than capacity  If the problem still  nominal value persists  consult your dealer     Batteries defect Contact your dealer to replace  the battery       Fan is locked or not working   The icon ZNand flash on LCD   or the UPS temperature is too   Check fans and notify dealer   display and alarm beeps every second  high     Batteries are not fully charged       17    Symptom    The icon Aana warning code j P    flash on LCD display and alarm beeps  
14. een the battery terminals and the ground     Even after the unit is disconnected from the mains  components inside the UPS system are still  connected to the battery packs which are potentially dangerous  The battery supply should be therefore  disconnected in the plus and minus pole at the quick connectors of the battery when maintenance or service  work inside the UPS is necessary     The UPS system operates with hazardous voltages  Repairs may be carried out only by qualified  maintenance personnel     19    6  Specifications       Ensure30K   Ensure3 130K  18KVA 30KVA 30KVA  3 x 6KVA 3 x 10KVA 3 x 3P 1P 30KVA    True Double Conversion Online with 2 1 Parallel Redundancy Design    MODEL   TOTAL CAPACITY  UPS UNITS  TOPOLOGY  INPUT       380 220 VAC 3   4w or 220 VAC 3        or 208 120         Input Voltage 3  4w or 120 VAC           or 220        1  2   or 120 VAC  102w    46 Hz   54 Hz or 56 Hz   64 Hz   gt  0 99 at 100  Load    380 220 VAC    04w  or 220        1  2        Frequency Range  Power Factor  OUTPUT       Output voltaae 102wx2 groups with output transformer  104 208        or 110 220        or  p g 115 230 VAC or 120 240 VAC    46 Hz   54 Hz or 56 Hz   64 Hz   100  105   10min 1059611596  1min  gt 115    1        Battery mode 10090710590  30sec 10590711590  10sec  gt 115    1sec    lt  3     100  Linear Load  10 96   100  Non linear Load                  9 Battery 0 ms         Inverter          9 Bypass 0 ms    Inverter    ECO  lt 10 ms  EFFICIENCY       gt  
15. ersonnel knowledgeable of batteries and the required precautions  Keep  unauthorized personnel away from batteries    When replacing the batteries  use the same number and type of batteries   Please replace all batteries in the same time and follow instructions from battery supplier  It   s not  recommended to replace single battery in a time    e If UPS system seldom discharges battery  please discharge battery until UPS shuts down every 4 6  months and recharge battery at least 12 hours  Be sure to discharge battery with at least 50  loads  connected     6 2  Important Safety Caution    Before servicing battery  please read following instructions first          sctore servicing battery  please remove watches  rings  or other metal objects     When replacing battery wires  please buy materials from original dealer to avoid a fire caused by  heating wires     Do not attempt to dispose of batteries by burning them  This could cause battery explosion  The  batteries must be rightly deposed according to local regulation     Do not open or destroy batteries  Escaping electrolyte can cause injury to the skin and eyes  It may be  toxic     ZN riase avoid short circuit in the plus and minus pole of the battery  Otherwise  it will cause a fire or  electric shock     Verify that no voltage between the battery terminals and the ground is present before maintenance  or repair  In this product  the battery circuit is not isolated from the input voltage  Hazardous voltages may  occur betw
16. every second     Loose parallel communication  cable or incorrect parallel    operation     18    For parallel system  make sure  parallel communication cable is  connected tightly and also  check if the PRA ID number is  right after turning on input  breakers one by one  If all the  number displays are correct   it s ok to turn on UPSs after  disabling the warning message  by pressing    UP    and    DOWN     button together  Otherwise   please do NOT turn on UPSs  and contact your dealer for  help    For single UPS  since there is  no communication cable and  parallel output cable  connection  simply ignore this  warning message by pressing     UP    and    DOWN    button and  turning on UPS for continuous  operation        6  Battery Maintenance    6 1  Battery Maintenance  amp  Storage      This UPS is applied with maintenance free sealed lead acid batteries  When this UPS is connected  to the utility  it will automatically charge battery no matter this UPS is on or not  It also offers  overcharge and over discharge protection        Before storing this UPS for long time period  charge the UPS every 4 6 months  Under  environment with high temperature  please charge and discharge the UPS every 2 months  The  charging duration should last at least 12 hours each time       Its usually 3 year lifecycle for battery when working in the temperature of 25  C  If battery is  detected abnormal  be sure to replace it ASAP  Battery replacement should be performed or  supervised by p
17. rn off all power of  connected loads first     10    3 2  Replacement    UPS Replacement   Once any UPS is damaged  replacement can be completed in 10 minutes  Follow below steps to replace  damaged UPS    Step 1  Turn off input output breakers of damaged UPS on distribution panel    Step 2  Remove parallel cable  input output cables  current share cable  EMBS cable  EPO cable  and  battery cable from damaged UPS    Step 3  Remove damaged UPS from the chassis    Step 4  Replace with new UPS and connect all cables correctly  Turn  ON  the input breaker on new UPS  unit and switch input and output breakers of new UPS on distribution panel to  ON  status    Step 5  After pressing  ON  button for 1 second  the new UPS will start to operate with parallel system     Step 2  Remove parallel cable   input output cables  current share cable   EMBS cable  EPO cable  and battery cable  from damaged UPS             n       sw      93          Step 3  Remove damaged UPS from  the chassis     Step 1  Turn off input output    breakers of damaged UPS        Figure 8  Damaged UPS replacement    11    Battery Replacement    It s easy to replace bad batteries in 15 minutes even it s still under operation  Follow below steps to replace  bad batteries    Step 1  Unscrew 2 screws holding the battery retention plate and remove the plate    Step 2  Remove all connected battery cables   Paste insulated tapes in the end of battery cable to avoid  short circuit    Step 3  Pull out the battery drawer an
18. ry packs  and input output transformer boxes  It s  perfect power protection for server room  data center  telecom applications and mission critical loads     1 1  Product Outlook       Figure 1  Front view with door closed       Figure 2  Front view with door opened    s tt  a       Figure 3  Back view    1 2  Product Major Feature  N 1 parallel redundancy for power safety and reliability    N 1 technology allows a flexible adjustment of UPS power capacity all the time  Should any one UPS is  malfunctioning  slave UPS will back up the load immediately  It increases power safety and reliability     Three UPS units supply power to 18KVA loads     Maintenance bypass switch         Output         Isolation  Transformer        Isolation  ransformer       18KVA Load       6KVA  power supplied       Single UPS input switch Single UPS output switch    When UPS 2 is not working  other UPSs will automatically supply power to the loads     Maintenance bypass switch       9KVA  power supplied         Output                 Isolation        ransformer        Electricity  pan ransformer switchboard       18KVA Load    Single UPS input switch Single UPS output switch    1 3  Product Overview  This whole UPS system already includes parallel distribution panels  UPS input output  manually    maintenance bypass switch  and isolation transformer  This chassis is specially designed for UPS system to    withstand up to 800kgs     Qoo SE EDU UM eo ee qu  Ae    10   11   12   13   14   15   16   1
19. st the maximum input current of the UPS    3  Connect input and output wires on input and output terminals    CAUTION  Be sure to connect all wires firmly    4  Please connect two yellow green wires  One wire is connected to grounding terminal on the UPS  input distribution panel and the other wire is connected to grounding terminal of the loads    5  Connect all input output  dotted lines   battery  dotted line   parallel port  grey lines   EPO port   black lines   EMBS port  light grey lines   and share current port  black lines  on the back panel of  each UPS unit  Refer to below figure     E ote ooo M  connection          poma EMBS connection    Share current  connection           AE    Be   gt     A m   AN SZIN 222 Er  y                    PS NY    L  Mh          1   WS Vz  V                   ie  F ES eX                        Pact            SS ee  m  OL     L1  10        SS  lt   lt  lt   lt  lt               HE ERS le     LU SS  WEL   Al  r  SS                                        s               JJ                    eed  2   Is  HL    S             De            Dy  N                     a    n  cg e    2    EJ   WSs   VAISS 2       XA                       Figure 7  UPS connections    CAUTION  Share current cable is applied with red black wire  EMBS cable is applied with black black wire   EPO cable is applied with red red wire     6  After installation  please recheck if all cables wires are connected correctly     7  Before connecting loads to the UPS  be sure
    
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