Internet Setup Manual - Heat
Contents
1. Applications amp Gaming Administration Internet Setup Internet Connection Type Obtain an IP automatically and 192 168 1 250 PI propa Host Name Domain Name MTU C Enable Disable Size 1500 Network Setup Router IP Local IP Address 192 168 fi fi Subnet Mask 255 255 255 0 y PTE Local DHCP Server Enable Disable Server Settings DHCP Start IP Address 192 168 1 200 Number of so Address 50 DHCP Address 1921681100to 1921681149 Range Platinum Internet Setup and Installation 7 7 Ethertast Cable Linksys Port Forwarding Applications AE MENU Application Gaming Port Range F orwarding amp Gaming Setup Security APAS Administration e Under the Application put a name representing the Heat Timer Port Range Forwarding Port Triggering UPnP Forwarding Platinum control Port Range Forwarding e Under the Start and End Port Range enter the same port as per the setting of the Platinum control See Port Forwarding Applicaton san End Protocol WAddress enabled Both 192 1681 for Both 192168 1 fio2 192 1661 fio3 Table on page 7 e The Protocol can be set to either Both or TCP e The IP Address should correspond to the Platinum control Internet ID setting Example if the Platinum control Internet ID was set to 2 the IP Address should be set to 102 e Click Save Settings e Proceed to Testing Control Communication on page 15 8082 t2. one of the controls will display the message LIA e Change fie oond contiol Internet ID to a unique value and configure the port forwarding to correspond to that value Platinum Internet Setup and Installation 15 HT 059080 00C CC eT Eee Warranty WARRANTIES AND LIMITATIONS OF LIABILITY AND DAMAGE Heat Timer Corporation warrants that it will replace or at its option repair any Heat Timer Corporation manufactured product or part thereof which is found to be defective in material workmanship within one year from the date of installation only if the warranty registration has been properly filled out and returned within 30 days of the date of installation Damages to the product or part thereof due to misuse abuse improper installation by others or caused by power failure power surges fire flood or lightning are not covered by this warranty Any service repairs modifications or alterations to the product not expressly authorized by Heat Timer Corporation will invalidate the warranty Batteries are not included in this warranty This warranty applies only to the original user and is not assignable or transferable Heat Timer Corporation shall not be responsible for any maladjustments of any control installed by Heat Timer Corporation It is the users responsibility to adjust the settings of the control to provide the proper amount of heat or cooling required in the premises and for proper operation of the heating or cooling system
3. and pulse counting meters View and Change Settings A major advantage in using the Platinum control Internet communication package is the flexibility it offers No specialized software or equipment is required to communicate to the control The user can go to the ICMS Internet Control Management System web site http www htcontrols com using an Internet ready computer to view all his her controls Whenever a user logs on to their account they will be presented with a list of all their buildings and controls Then when the user enters any of the controls the ICMS creates an Internet connection between the Platinum control and the user s computer Consequently all viewed data and setting changes are instantaneous History To help users analyze and fine tune Platinum control performance Heat Timer designed the ICMS system to store all control operating history Thus users will be able to view detailed history of the control operation and sensor values Each of the Platinum controls history view is equipped with many pre designed stock historical graphs In addition the ICMS system provides the capability of creating many additional customized historical graphs Automated History Report The ICMS provides an easy to use interface to create and automate downloading reports on a daily weekly or monthly base The reports are sent to the user via e mail The reports come in a variety of configurations where it can be used in the majority of
4. spreadsheets and database applications Alarming Each control and its sensors are equipped with pre configured alarms that can be activated Additional customized alarms can be set for sensors Any alarm can be delivered as an e mail as a text message to a mobile phone to the web or to any combination of the above In addition a detailed alarm history log of all alarm events and their deliveries can be viewed to help identify problem patterns Security The Platinum controls are designed to provide different levels of access Control security which relates to accessing the control using its screen and buttons And Internet security where it relates to accessing the control over the ICMS web site Each of the Platinum controls is equipped with a security password that can be activated to prohibit unauthorized users from changing settings locally The Internet security comes in multiple levels The owner of the Platinum control is the primary user with full access to the account The owner can create and assign users to specific controls Each user can have either full rights read only rights or no rights to each of the controls It is important to know that all Platinum controls can operate independently of any communication package Setting the System e Installing the Platinum control the Modem Box and the Modem e Connect the Ethernet cable to the Modem and the Platinum control e If the IP provided to the control is a dynamic WAN IP
5. ADJUST button for 3 seconds This shall display the control serial number and software information While holding the ADJUST button press the NEXT button twice to see the IP information that the control is currently using Finding LAN IP Address If you could not logon to you router or modem the following steps may help e If using a Windows operating system click the Start button on your computer Desktop Select the Run option from the menu e A window will pop Type CMD e Anew window will pop Type IPCONFIG e The IPv4 Address is the computer IP address In this case it is 192 168 1 131 e Most likely the Internet Router IP address is 192 168 1 1 e Use this address to logon to your Router or modem through the web browser If that did not work contact the router owner PRESS TO SELECT NEXT Hold the ADJUST button down After 3 seconds press the NEXT button twice Help ana Support FP Al Programs E Start x Type the name of a program folder document or Internet resource and Windows will open it for you z Cancel Browse Microsoft Windows Version 6 6 6681 Copyright tc 2666 Microsoft Corporation C N 2 gt IPCONFIG Open All rights reserved Microsoft Windows Version 6 6 6681 Copyright tc 2666 Microsoft Corporation C N IPCONFIG All rights reserved Windows IP Configuration Ethernet adapter Local Area Connection 2 Media State z Media disc
6. Block Services Schedule E mail Router Status Attached Devices Backup Settings Set Password Router Upgrade Port Forwarding Port Triggering WAN Setup LAN IP Setup Dynamic DNS E Setup Wizard Basic Settings Logs Block Sites Block Services Schedule E mail Router Status Attached Devices Backup Settings Set Password Router Upgrade Port Forwarding Port Triggering WAN Setup LAN IP Setup Dynamic DNS Static Routes Remote Management UPnP Platinum Internet Setup and Installation EN gt HA PA a raat 4 LAN Ports Power Reset Internet Button Port connect to Platinum control and computer Authentication Required x A username and password are being requested by http 192 168 1 1 The site says RP614v4 User Name admin Password cooooono cn LAN IP Setup LAN TCPAP Setup IP Address IP Subnet Mask RIP Direction RIP Version Use Router as DHCP Server Starting IP Address f1oz Ending IP Address i92 Address Reservation IP Address Device Name MAC Address _Add Edit Delete Apply Cancel Port Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Service Name Server IP Address Serice Name Start Port End Port Server IP Address OR Panel01 8082 8082 192 168 1 101 c 2 Panel02 8083 8083 192 168 1 102 Edit Service Delete Service Add Custom Service c
7. DO NOT source any power See Powering Router and Modem on page 5 Connect the Ethernet cable supplied to the back of the Platinum control The other end of the cable must be extended to the Modem Box using one of the side knockouts Squeeze Connector O RJ45 Cat 5 To Platinum Panel O O Q O O WARNING Ground screw provided within this enclosure BE connected to Earth Ground O O O O O O EAN J O a O a gt 4 Wiring A WARNING DO NOT drill new knockouts on any The Modem Box provided with each RINet Platinum control is designed to house the duplex electrical outlet and the modem The duplex electric outlet must be wired to the Last Option relay on the MPC or HWR Platinum RINet or to the Aux Clock relay on the SRC Platinum RINet For uninterrupted Internet connection the modem power must be connected to the duplex outlet Heat Timer enclosure as it will VOID the control warranty Powering Modem e When connecting the Platinum control directly to a modem the HWR MPC and SRC Platinum RINet controls must manage the modem power This is required specifically when connected to a dynamic IP Internet a f f To Internet Platinum connection Itis accomplished by connecting the modem power to the last Ethernet Connection on Back option relay on the MPC or HWR Platinum RINet or the Aux Clock relay on the SRC Platinum RINet l e The HWRQ MPCQ and Multi MOD Platinum RINe
8. DOES NOT starts with 192 168 10 1 or 172 16 then configure the Platinum control Internet ID to Solo Mostly used with Cable Modem or FIOS Internet connections e If the IP provided to the control is a static WAN IP DOES NOT starts with 192 168 10 1 or 172 16 then configure the Platinum control Internet ID to Custom e If the IP provided to the control is LAN IP Starts with 192 168 172 16 or 10 1 then configure the Platinum control Internet ID to 1 through 32 or Custom Then configure the Modem Router Server Port forwarding and DHCP range as per the type of equipment used See Platinum Internet Setup and Installation tS Item List Each Platinum RINet control comes complete in two boxes Each of the box contents are listed below Platinum Box Modem Box e Platinum control with built in Internet communication e Modem Metal Box hardware and software e Duplex Electrical Outlet e Standard Sensors e Ethernet Cable CAT 5E Modem Box Installation e Mount the Heat Timer Modem Box near to the Platinum control Their distance must not exceed 4 feet Install the duplex electrical outlet provided in the Modem a Box Handy Box e Power the duplex electric outlet through the last option output ane on MPC and HWR Platinum controls or the Aux Clock on i SRC Platinum control These Sean controls must MODEM BOX ic manage the duplex electric outlet power source to ensure ease of operation Remember that Platinum outputs
9. DSL Modem or Cable Modem and a Router OPTION 1 Internet ID 1 32 e Set Router Port forwarding as per Port Forwarding Table on page 7 Platinum e Set DHCP Range NOT to include 101 132 Control gt i t OPTION 2 Internet ID Custom p gt gt e Set Platinum Internet ID CUSTOM we e Enter Panel IP Mask Gateway DNS e Set Port forwarding Port 8082 e Set DHCP to NOT to include Panel IP Internet Hi Speed Router Modem Static IP For any ISP with a Static IP or when using a Specific LAN IP e Set Platinum Internet ID CUSTOM e Enter Panel IP Mask Gateway DNS e Set Port forwarding Port 8082 e Set DHCP to NOT to include Panel IP Platinum Control Server Hi Speed Modem Network Definitions IP Internet Protocol Is a numerical address that is assigned to each participating computer on a TCP IP Protocol address network Each communicating device on the same network must have a unique IP address Thus each Platinum control must be assigned an IP address to communicate over the network ISP Internet Service Are the companies providing Internet connection service to their users They can be a cable Provide company a phone company DSL or a Fiber Optics company FIOS There are other forms of ISP companies available however they primarily target specialized markets Dynamic IP The ISP or Local network DHCP server will provide an Internet connection with an IP address that can periodically cha
10. Heat Timer Corporation shall not be required to make any changes to any building systems including but not limited to the heating system boilers or electrical power system that is required for proper operation of any controls or other equipment installed by Heat Timer Corporation or any contractor Third Party products and services are not covered by this Heat Timer Corporation warranty and Heat Timer Corporation makes no representations or warranties on behalf of such third parties Any warranty on such products or services is from the supplier manufacturer or licensor of the product or service See separate Terms and Conditions of Internet Control Management System ICMS services including warranties and limitations of liability and damages for ICMS services THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED AND HEAT TIMER CORPORATION SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE UNDER NO CIRCUMSTANCES SHALL HEAT TIMER CORPORATION ITS AUTHORIZED REPRESENTATIVES AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE FOR SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES EXCEPT AS SPECIFICALLY STATED IN THESE TERMS AND CONDITIONS OF SALE THE SOLE REMEDY WITH RESPECT TO ANY PRODUCT OR PART SOLD OR INSTALLED BY HEAT TIMER CORPORATION SHALL BE LIMITED TO THE RIGHT TO REPLACEMENT OR REPAIR F O B FAIRFIELD NJ HEAT TIMER CORPORATION SHALL NOT BE LIABLE OR RESPONSIBLE FOR LOSS OR DAMAGE OF ANY KIND
11. Installation and Operation Manual o Setting Internet Modems and P lat 111 vi m Routers for a Platinum RINet Internet Setup and Installation Wireless Network Sensor System Platinum Control Lill HEAT TIMER MRE CORPORATION Co eee a 2ESS TO AUX SELECT mo Zy INPUT AUTO TEMP 2 Boiler Water Meter e o id a Interface J Internet A WARNING All Heat Timer controls are strictly operating controls they should never be used as a primary limit or safety control All equipment must have Wall its own certified limit and safety controls required by local codes The laa installer must verify proper operation and correct any safety problems CORPORATION Content Internet Connection Concept amp Features aoaaa a a a a a 3 Setting the System 2 1 2 3 CMI cee kh tae RED TERR RDS DRESSES ERE ERE EER ES Se EKER Eo ee 4 Modem Box Installation a 4 ald e lt lt 2230232309959 Assad 4 Powering Modem 1 1 4 Powering Router and Modem 2 aa 5 Ethernet Connection aaa a a a 5 Ethernet Connection to Modem naoa a a a a a 5 Ethernet Connection to Platinum Control 5 Types of Internet Connections aoaaa a a a 6 Dynamic IP without DHCP Server 6 Dynamic IP with DHCP Server 2 2 2 6 SIGUI o oros nora AAA 6 Network Definitions a 6 Platinum Control Configuration a a T Viewing P
12. RESULTING FROM DELAY OR INABILITY TO DELIVER FOR ANY REASON INCLUDING BUT NOT LIMITED TO FIRE FLOOD LIGHTNING POWER FAILURE OR SURGES COMMUNICATION FAILURE UNAVAILABILITY OF PARTS STRIKES OR LABOR DISPUTES ACCIDENTS AND ACTS OF CIVIL OR MILITARY AUTHORITIES WID 03012010 TTT QTTT Tall 20 New Dutch Lane Fairfield NJ 07004 I MER Ph 973 575 4004 Fax 973 575 4052 mille CORPORATION http www heat timer com
13. e Ethernet cable provided to the modem socket marked Ethernet LAN Class 2 voltage wires must use a different knockout from Class 1 voltage wires e Connect the other Ethernet cable end to the Communication board Ethernet Connection to Platinum Control e Bring the Ethernet line through one of the Platinum Enclosure side knockouts Class 2 voltage wires must use a different knockout from Class 1 voltage wires e Connect the Ethernet cable to the Communication Board on the back of the Platinum control Platinum Internet Setup and Installation Last Option Relay MPC HWR or Aux Clock Relay SRC from ISP to Modem Outlet 1 in Modem Box TDR Dial Adjustment MIN MAX Adjust Delay to 1 to 2 minutes L Time Delay Relay Communication Board CPU Board Mounting Standoff Posts Ethernet RJ45 Connection Battery Mounting Standoff Posts Types of Internet Connections The Heat Timer Platinum RINet controls are Internet capable Depending on the type of ISP connection and network configuration some Platinum control and network customizing may be required Platinum Control Hi Speed Modem Dynamic IP without DHCP Server Cable Modem e Most cable modems do not have a DHCP server built in e Set the control Internet ID to Solo Ifthe modem had a built in DHCP server follow Dynamic IP with DHCP Server instructions Dynamic IP with DHCP Server
14. e specific Platinum control e The following screens are to help setup the most common Internet Routers as Linksys and Netgear as well as a DSL modem with built in router Internet 1 2 3 4 i EN pl ig a y e Connect the Platinum control and your computer to any of E the four LAN ports on the back of the Linksys router The a j l eset Internet 4 LAN Ports Power corresponding LEDs on the front should be lit green Button Port connect to Platinum Connect the router Internet Port to the Internet modem The control and computer Internet LED on the front should be lit green Logon to the router by opening the web browser on your Authentication Required x computer and typing 192 168 1 1 on the address bar u A username and password are being requested by http 192 168 15 1 The site says Linksys e When the login screen is displayed leave the User Name E blank and enter admin in the Password field Note that passwords are case sensitive Setting Linksys Router The Linksys BEFSR41 Internet Router has been used in these screens to demonstrate all Linksys routers setup e Power the Linksys router Power User Name Password eeeee Cancel Linksys DHCP Setting Setup Security MENU Setup Basic Setup e eae E e Set the DHCP Server Start IP Address to 200 Then set the Number of Address to 50 Click Save Settings This way the Linksys will only give addresses between 192 168 1 200
15. el LEDs on the front should be lit green e Logon to the DSL modem by opening the web browser on your computer and typing 192 168 1 1 on the address bar e When the login screen is displayed enter the User Name admin and enter password in the Password field Ifthe user name and password were different contact you DSL provider DSL DHCP Setting MENU Advanced IP Address Distribution e Set the DHCP Start IP Address to 200 Then set the End IP Address to 250 Click Apply This way the DSL modem will only give addresses between 192 168 1 200 and 192 168 1 250 Select Advanced from the top menu Then select ZP Address Distribution from the bottom right IP Address Distribution Service IP Address Distribution Private LON aj oy g we My Network Senay Advanced leia Advanced zs amp ation File Private LAN DHCP Settings Start IP Address 192 168 1 200 End IP Address 192 168 1 250 DHCP Lease Time f lo fo E fo Cancel Diagnostics DNS Server Firmware Upgrade Configur Restore Defaults Reboot Modem Users _ A Turbo TCP Remote Administration Universal Plug and Play IP Address Distribution ATM Loopback Private LAN h Detect WAN Configuration Public LAN DSL Port Forwarding MENU Firewall Settings Port soak Port Forwarding Forwarding EA aa E orn A a T ali ia Gi Click the Add button to add a New surent profe r Port Forwarding Rule paa R
16. em power e not Ene e Then the control will go through a series of messages while communicating to the Heat En servers Each a will last about 1 to 2 seconds The final message will display H mikoni A to confirm the control outbound communication success If the aboa goaa was not successful try using a computer using the same Internet connection to browse the web Inbound Communication e Log on to your ICMS account Go the building boiler room Buildings Boiler Room Install or View Control Then try to Install the Platinum control under the building using the serial number Ifthe inbound communication was configured properly and the communication was successful the control and its sensors will show in about 1 to 2 minutes Otherwise a Red error message will show indicating the control inbound communication problem Setting Computer ICMS Access A ALERT JAVA 1 5 1 or later and JAVA 3D Browser must be installed and enabled on The ICMS has been tested on the following operating systems and browsers the computer to have full ICMS e The ICMS has been tested to operate on Windows using the following browsers functionality If JAVA was not o Internet Explorer 7 or later installed or was disabled on the o Firefox 3 0 or later browser Live Session and other e In addition the ICMS has been tested to operate on MAC OSX using the following web pages will not function browsers o Safari 3 2 or later o Firefox 3 0 or later Troublesho
17. emote Administration Static NAT Name Host Device Security L dl A IPSEC ALG Client Dynamic dl Panel2 Port Forwarding 192 168 1 102 Panell Port Forwarding 192 168 1 101 Panel4 Port Forwarding 192 168 1 104 a Y Y ES a buffalo Port Forwarding 192 168 1 45 En Add Platinum Internet Setup and Installation l e Click the Create button to create a New Service to the New Port Forwarding Rule Main Port Forwarding e Enter a name to the New Custom Service To ease future bly modifications to the service name Pot forwarding the service to control Internet ID HT Panel5 e Select the TCP Protocol e Enter the port that corresponds to the control Internet ID in all the port fields Then click the 4pply button See Port Forwarding Table on page 7 e This will bring you back to the New Port Forwarding Rule web page Port Forwarding e Select the New Custom Rule HT Panel5 from the Select an Existing Service or Create a New One drop down list e Enter or select the IP of the control this service is created for The IP must correspond to the ports used Then click the Apply button to finalize the port forwarding rule creation e Proceed to Testing Control Communication on page 15 New Port Forwarding Rule Follow the steps below to set up a service on your device 1 Select an existing Service or create a new one Select a Service x 2 Select how
18. latinum Control IP Information a aaa aa a 8 Finding LAN IP Address aaau aaa a 8 Setting Internet Routers and Modems aoaaa a a a a a 9 Setting Linksys Router 2 2 a a a 9 Linksys DHCP Setting a i sa ssa sedea an dwu AAA OO oe e e i 9 IMSS POr FOWArdINO 4 6 nos 4 ao a ee ee oe we ee si Se eo AA a 10 Setting Netgear Router 2 2 2 11 Netgear DHCP Setting 2 a a 11 Netgear Port Forwarding 11 Setting a DSL Modem 13 DeL ORC SUNG teas eGae eee RHE aa asa Aa AA PAR 13 DSL POM FOWAIGNIO s ra g awe eR ERR eRe eee ee See ESE EHS RG RRS HES 13 Testing Control Communication 1 1 a 15 Setting Computer ICMS AccesS uaaa a 15 Troubleshooting Communication aoaaa a a 15 ACE a 2 ob thee Beh E da 16 Platinum Internet Setup and Installation aaa Internet Connection Concept amp Features As a leader in heating controls Heat Timer has developed an Internet communication package RINET for their Platinum controls that will provide the user the capability of adjusting settings monitoring and recording histories and sending alarms With this communication option users can view and change settings remotely from any Internet capable computer In addition this option provides Platinum controls the capability of connecting to a larger number of sensors both wireless and hard wired that could measure temperature switch closure pressure vacuum humidity oil levels
19. ng a different Platinum Internet ID 2 through 32 Firewall Is a software barrier designed to prevent unauthorized or unwanted communications to or from a network It affects the Platinum control communication when blocking inbound communication over ports 8082 through 8113 LAN Local Area Network Is a software that provide communication between a group of local computers This software is built in current Internet Routers as well as many DSL modems The software uses TCP IP as the primary communication protocol The IP normally starts with 192 168 172 16 or 10 0 WAN Wide Area Network Is the network that covers a broad range It is used to connect multiple smaller network together LAN On most Internet Routers the WAN port connects to the Internet Platinum Control Configuration Port Forwarding Table SELECT Settings System Settings More Settings Remote Interface All except Multi MOD on aenant pomara SELECT Maintenance Internet ID Multi MOD Only Forward The only Internet ready Platinum control configuration required is the Internet ID field Internet ID Solo 1 through 32 Custom Default Solo Solo e Ifthe control is connected directly to the Internet using a cable modem without a firewall then the user must select Solo as the Internet ID e The Platinum control will acquire its Internet information directly from the cable modem e Since no local firewall exists no port forwarding shall be required 1 through 32 If
20. nge When provided by the ISP the Platinum control Internet ID must be configured as Solo Static IP The ISP or Local network DHCP server will provide an Internet connection with an IP address that will never change When provided by the ISP it is primarily used for specialized services or web hosting In this case the Platinum control Internet ID must be configured as Custom A Platinum Internet Setup and Installation DHCP Server Dynamic Host Configuration Protocol DHCP is a software that is used to assign IP addresses to computers within a network It is built in most Internet Routers and servers It can be activated or deactivated as needed If not used the Platinum control Internet ID must be configured as Custom Internet Ports Are logical Internet connections to other services or locations There are over 65000 inbound ports and a similar number of outbound ports available for each IP The default Internet communication port is TCP 80 Each different type of Internet service uses a different port For example e mail uses port TCP 25 Platinum controls uses different inbound ports TCP 8082 TCP 8113 however it only uses outbound port TCP 4133 Port Forwarding Is the firewall capability of transferring any data coming from a WAN port to a LAN port to a specific LAN computer The LAN computer must have a Static LAN IP All Platinum controls require Port forwarding of port 8082 if behind a Firewall The port can be changed by selecti
21. o 8082 co o co ww a o co wn gt o 1921681 104 1921684 0 19821681 0 1921681 0 1921681 0 1921681 0 19214684 0 gt o 171717773334 gt o os o AI 1777773347 o Save Settings Cancel Changes Platinum Internet Setup and Installation Setting Netgear Router The Netgear RP614 Internet Router has been used in these screens to demonstrate all Linksys routers setup e Power the Netgear router e Connect the Platinum control and your computer to any of the four LAN ports on the back of the Netgear router The corresponding LEDs on the front should be lit green e Connect the router Internet Port to the Internet modem The Internet LED on the front should be lit green e Logon to the router by opening the web browser on your computer and typing 192 168 1 1 on the address bar e When the login screen is displayed enter admin as the User Name and enter password in the Password field Netgear DHCP Setting MENU Advanced LAN IP Setup e Make sure the Use Router as DHCP Server is checked e Set the DHCP Server Starting IP Address to 200 Then set the Ending IP Address to 250 Click Apply This way the Netgear will only give addresses between 192 168 1 200 and 192 168 1 250 Netgear Port Forwarding MENU Advanced Port Forwarding Port Triggering e Click the Add Custom Service button Setup Wizard Basic Settings Logs Block Sites
22. onnected Connection specific DNS Suffix Wireless LAN adapter Wireless Network Connection z Media disconnected Media State Connection specific DNS Suffix Ethernet adapter Local Area Connection Connection specific DNS Suffix A Link local IPv6 Address 111015 RE AE 363 5481d d44H6 B IPu4d Address n 2 192 168 1 131 Subnet Mask gt 255 255 255 0 Default Gateway 192 168 1 2 Platinum Internet Setup and Installation a Setting Internet Routers and Modems The Platinum RINet control requires access to the Internet This access gives the user the capability of managing the control operation remotely If the Platinum control is to share the Internet connection with other devices computers or other Platinum controls the use of an Internet Router is required Some configuration of the Internet Router is needed for successful two way Internet communication e A DHCP Server must be configured not to give IPs that the Platinum control uses This can be done by setting the DHCP IP range above or below the Platinum control IP Thus either start the DHCP IP above the Platinum IP with 150 and end it with 250 192 168 1 150 to 192 168 1 250 Or start it below the Platinum IP with 2 and end it with 100 192 168 1 2 to 192 168 1 100 Port Forwarding is needed to allow incoming communication to the Platinum control It tells the modem or router that inbound communication on specific ports must be forwarded to th
23. ontrol Internet ID setting as shown Under the Starting Port and Ending Port enter the same port as per the setting of the Platinum control See Port Forwarding Table on page 7 The Service Type can be set to either TCP UDP or TCP The IP Address should correspond to the Platinum control Internet ID setting Example if the Platinum control Internet ID was set to 2 the Server IP Address should be set to 192 168 1 102 Click the Apply button Proceed to Testing Control Communication on page 15 Setup Wizard Basic Settings Logs Block Sites Block Services Schedule E mail Router Status Attached Devices Backup Settings Set Password Router Upgrade Port Forwarding Port Triggering WAN Setup LAN IP Setup Dynamic DNS Static Routes Remote Management UPnP Name the service to reflect the Platinum Ports Custom Services Service Name Panel03 Service Type TCP UDP gt Starting Port 8084 1 65534 Ending Port 8084 1 65534 192 168 E 103 Server IP Address _App Cancel Platinum Internet Setup and Installation Setting a DSL Modem x The DSL modem used here have a built in DHCP server and a Q A username and password are being requested by http 192 168 1 1 The site says RP614v4 firewall U a A e Power the DSL modem a mn ol OeOqnPnPq e Connect the Platinum control and your computer to any of the four ports on the back of the DSL modem The corresponding Canc
24. oting Communication Could Not Install The Control in The Building On The ICMS e Check if the Platinum control has a valid IP address See Viewing Platinum Control IP Information on page 8 e Check 1f Port Forwarding 1s required in your installation Port forwarding 1s required whenever an Internet Routers DSL modem or a server 1s used See Types of Internet Connections on page 6 e The control was configured behind a router that is behind a modem and the modem had a DHCP server activated See Two LANs After Each Other e The IP the control uses to call out on is different from the response IP This is used in large corporations or educational institutions The Platinum control cannot communicate in such situations The user must customize the connection to have all inbound and outbound communication use the same IP address Two LANs After Each Other e To find out if two LANs exist log on to the Internet Router the control is connected to and view the WAN or Internet IP address If 1t started with 192 168 172 16 or 10 1 then there 1s another LAN before that router e In this case configure the Internet Router modem connected to the Internet s DHCP and port forwarding DO NOT USE A SECOND ROUTER If the Internet connection is to be shared with other devices and computers use a hub or a switch instead Two controls with the same IP address e If on the same LAN two controls or computers were configured with the same Internet ID
25. t controls do not have the modem control capability e When connecting multiple controls to the Internet using the same Internet connection only one control must manage the modem power Last Option Relay MPC HWR or Aux Clock Relay SRC from ISP to Modem Outlet 1 in Modem Box Power to Modem Platinum Internet Setup and Installation Powering Router and Modem e When sharing the Internet connection between multiple Platinum RINet controls or with computers the HWR MPC and SRC Platinum RINet controls must manage the modem power or modem and router power e However if a separate Internet Router is required then it must be powered using the last option relay on the MPC or HWR Platinum RINet or the Aux Clock relay on the SRC Platinum RINet The Internet Router power must be connected to a to 2 minute Time Delay Relay TDR This gives the modem enough time to establish a solid connection with the ISP Internet Service Provider before assigning a connection to the Internet Router tire a To Internet Platinum 1 Ethernet Connection on Back To Internet Platinum 2 Ethernet Connection on Back To Internet Platinum 3 Ethernet Connection on Back Ethernet to Router Power to Router N 5 L TDR Base Wiring Diagrams TDR Power Outlet 2 in Modem Box Do not apply DC voltage to the 240 VAC timers voltage code V24 Ethernet Connection Ethernet Connection to Modem e Connect th
26. the control is behind an Internet Router a modem with a built in DHCP server or a 2 wor 132 8113 network server the firewall port forwarding must be configured e The DHCP server must be configured to not provide an internet IP that matches the control local static IP e In addition the Platinum control must have its Internet ID set to any number between 1 and 32 See Port Forwarding Table e The 1 32 options listen to the DHCP server and configure only the last octet of the IP address based on the Internet ID selected For example 1f 5 was selected as the Internet ID then the IP address will be 105 Where represent the DHCP configuration IP Each of the Internet IDs requires a specific port to be forwarded to it See Port Forwarding Table Custom Internet ID The Custom option is primarily used when the Internet connection on the WAN side is Static when the DHCP server is not activated or when using a local Static IP Thus allows the user to manually configure the Internet connection by entering the IP Subnet Mask Gateway and DNS information e All the configuration of the IP Subnet Mask Gateway and DNS information must be provided by the ISP or the network administrator Platinum Internet Setup and Installation Viewing Platinum Control IP Information e To view the Platinum control information including the Internet IP information that it currently has press and hold the
27. the service will be activated G Dynamic Enables inbound traffic based on specific outbound traffic 3 For Hosted Service Select a PC on the LAN Select a Discovered LAN device 192 168 1 101 x Or manually enter a LAN IP create Port Forwarding Service Follow the steps below to define a new custom port forwarding service 1 Enter a name for the custom service JHT Panel5 2 Specify the port forwarding entry based on your specific ports Port Forwarding Port Triggering 3 Define the first rule Protocol Global PortStart Global PortEnd Base HostPort TCP E 2086 s086 ense New Port Forwarding Rule Follow the steps below to set up a service on your device 1 Select an existing Service or create a new one HT PanelS z 2 Select how the service will be activated Host Allows unsolicited inbound traffic to a particular PC on the LAN C Dynamic Enables inbound traffic based on specific outbound traffic 3 For Hosted Service Select a PC on the LAN Select a Discovered LAN device 192 168 1 101 z Or manually enter a LAN IP 192 168 1 105 Platinum Internet Setup and Installation an Testing Control Communication Outbound Communication e Ona power up the Platinum control will have a delayed Internet start approximately one to two re to allow for modem initialization The control message will show hay hiie le sti During the delay the option relay controlling the mod
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