Account Reset Console Credential Provider Installation Manual
Contents
1. cccceeceeeeeeeeeeeeenneeeeeeeeeeeeeenneeeeeeeeeeeteeee 10 Installation of the Credential Provider Using Group Policy ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneees 16 Updating Credential Provider Settings ccccececssecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaeeeeeeeeeeeeesaaeees 20 Manual Updating of Credential Provider Settings cceeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeaeees 20 Updating of Credential Provider Settings When Deployed with Group Policy 0 20 Upgrading an Existing Installation of the Credential Providel ssssssssssssssessssssssseeeees 23 Maritial Ypo rA deS a iiehei ie inhi hie oe ee eee eee ea 23 Upgrades When Using Group Polley wc3 222s crete ne eet eles eee en 23 Removing the Credential Provider ccccccceeeeessseceeeeeeeeeeesecaaeeeeeeeeeeeseseaaaaeeeeeeeeeeeessnaaaees 28 Manual UW A tis tell rzs g5 555 axe ote ne ee coos pane ew scent ewan chenknas Goo ewes heeded 8 seen artes o eens 28 Un installation using Group POliGy sc oc es neecec ec neee vs oe sceepe edna ced cone pe pene rephewueecgeeeee ey eared pete 28 ADDGCMCIX Aig sant ee he ee cat ie Ae ee tah tal Ms etl te dele Sa le Sle lad 31 Page 3 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved TROUDIGSMOOUING xx settietenci sree cue oe edie eet i eee a ieee eee nee ees Page 4 of 36 Installation Manual Copyright 2007 Lieberman Soft2. FF gt As this is a piece of software which needs to affect a computer you have to use the software deployment settings found under the Computer Configuration 3 Expand Computer Configuration Software Settings and select Software Installation 4 Right click on Software Installation and select New Package 5 Inthe OPEN dialogue browse to the shared network location where you have the MSI package and XML settings file and select the MSI package Note you must select a network location for this operation Group policy tells the target systems explicitly where to go If you type in a local path such as c cp arccp_x86 msi then that tells the target system to look at c cp arccp_x86 msi for the installation files As this is to be installed form a single location they need to be directed to go to a shared network location such as webserver cp arccp_x86 msi or installation will fail Page 17 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved 2 x Look in 2 cp on de gt O F gt fale My Recent Documents E Desktop a My Documents wn Sr My Computer om _ Cintas File name JarcCP_x86 msi X A Places Files of type Windows Installer packages msi 7 Cancel 6 Once you have selected the MSI package from the shared network location click OPEN to continue 7 One the DEPLOY SOFTWARE d
3. Credential Provider Gina via ID verification is selected Also be sure to set the options for how many wrong answers can be provided and how long a user will be locked out for if the meet the wring answer threshold Allow self service unlock and password reset through Credential Provider Gina via ID verification Verification allowed wrong answers 3 Verification wrong answers timout minutes 3 Edit the ArcCPSetting File This step is only required if you will be using an automated distribution tool such as Group Policy This step is not required if you will be performing an attendedinstallation The ArcCPSetting File is an XML file which contains the URL string for where to find the desired ARC Web Server Below are the default contents of the file lt ARCCP gt lt Parameter gt lt Name gt DEFAULTSERVERADDRESS lt Name gt lt Type the URL to your ARCWeb installation below between the Value tags Example lt Value gt https webserver arcweb lt Value gt gt lt Value gt Replace this text with the URL to ARCWeb lt Value gt lt Parameter gt lt ARCCP gt You will need to replace the text between the Value tags with the URL to your ARC Web installation Page 8 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved lt Value gt https webserver arcweb lt Value gt The complete file should look as follows lt ARCCP gt lt Parame
4. Objects higher in the list have the highest priority This list obtained from de securus lsc New Add Edit Up Options Delete Properties Down I Block Policy inheritance Cancel Apply 77 Group Policy Object Editor File Action view Help gis 2 SY Computer Configuration Ksi User Configuration Software Settings Windows Settings o B Administrative Templates E e User Configuration H E Software Settings Windows Settings C Administrative Templates gt Extended A standard T As this is a piece of software which needs to affect a computer you have to use the software deployment settings found under the Computer Configuration 3 Expand Computer Configuration Software Settings and select Software Installation Page 24 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved 4 Right click on Software Installation and select New Package 5 Inthe OPEN dialogue browse to the shared network location where you have the MSI package and XML settings file and select the MSI package Note you must select a network location for this operation Group policy tells the target systems explicitly where to go If you type in a local path such as c cp arccp_x86 msi then that tells the target system to look at c cp arccp_x86 msi for the installation files As this is to be installe
5. provided they have refreshed group policy Page 27 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Removing the Credential Provider Should you wish to uninstall the Credential Provider you can manually uninstall if you deployed the application manually or by using group policy If you did deploy the application using group policy you may also use group policy to uninstall the application Manual Un installation If you performed a manual installation of the credential provider you will first need to uninstall the current installation prior to installing a new version There are two methods you may use when uninstalling the Credential Provider 1 Using Add Remove Programs and select the Arc Credential Provider from the list and click Remove 2 Re run the installer and choose to Remove ARC Credential Provider In either scenario you will be prompted to reboot when the un installation is complete Un installation using Group Policy If you deployed the Credential Provider using Group Policy you may also use group policy to remove the application To do so 1 In Active Directory open the properties of the appropriate site domain and or organizational unit and go to the Group Policy tab 2 Select the correct group policy and click EDIT This will open the group policy for editing Page 28 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All R
6. questions please see the ARC Web Admin Guide in the section titled Configuring Verification Question and Answers Advanced and Setting Up Identity Information Page 5 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Pre Installation Considerations 1 The Account Reset Console Credential Provider is not a standalone piece of software it cannot function without Account Reset Console version 4 5 or later http www liebsoft com index cfm products id 236 2 The Credential Provider can only be installed on Windows 2000 SP3 or later Windows XP Windows Server 2003 and Windows Vista non home versions in both 32 and 64 bit versions Lieberman Software does not endorse nor support the installation of this product on any other operating system than those listed above 3 The Credential Provider can be deployed by manual installation by use of group policy software distribution or any other method which may support the distribution of Microsoft MSI packages 4 The installation of this software will require your systems to reboot when installation is complete If you have any questions or concerns about this program s installation or operation before or after it has been installed please contact our support department for assistance Incorrect installation or poor security practices could allow the compromise of your passwords Page 6 of 36 Installation Manual Copyright
7. 2007 Lieberman Software Corporation All Rights Reserved Setup Checklist After completing all steps in this checklist your installation and setup of the program should be complete and the program should function properly ARC Web Installation ARC Web version 4 5 or later is installed Password reset with Credential Provider is enabled in ARC Web Note the Arc Web URL Edit the ArcCPSetting File Type in the appropriate Arc Web URL If deploying through Group Policy O Credential Provider MSI file and ArcCPSetting file are located in a shared directory Read access is granted to the shared folder The software is assigned in the computer configuration area of the appropriate group policy Page 7 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Arc Web 4 5 or Later is Installed In your web browser open the Account Reset Console there is no need to log in In the lower right corner you will notice the Account Reset Console version number 2005 2007 Lieberman Software Corporation Web 070413 ArcWeb ACL 45 070523 ARC 4 5 070523 You need to ensure that the ACL and ARC versions are at least 4 5 Password reset with Credential Provider is enabled in ARC Web In Account Reset Console navigate to MANAGEMENT PASSWORD CHANGE FEATURES In the center of the page ensure the option to Allow self service unlock and password reset through
8. As LIEBERMANSOFTWARE Account Reset Console Credential Provider Installation Manual Revision May 25 2007 Lieberman Software Corporation 1900 Ave of the Stars Suite 425 Los Angeles CA 90067 Voice 800 829 6263 USA Canada Voice 01 310 550 8575 Worldwide Fax 01 310 550 1152 Worldwide Web www liebsoft com Email support liebsoft com Micresoft GOLD CERTIFIED Partner Page 2 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Table of Contents Copyright INU CS asco ct 5 Facets ee a eRe Recreate eee erated ears ene eit 1 License AGO CIIS aac odaesagh nrden a vue Se veednc be e sh eden Ee EEEE EASE ENEE 2 Country of Origin Peer eR Rarer en re er earner er rere ere ee eee ree 3 Limited Warranty ascend casio eoa cock aes tan hace a ER sds EEE ER eet share ER AEAEE 4 What is the Credential Provider ixnta a tesa eee eee Cait tes ek ao 5 Pre Installation CONSIST AOMS cages eos cnceceedes rend ena ene uons rend ened eeecdet vapgcera lea cdee ve gt eeedea Ga eds 6 STEI OMOTE rS E os sta sree ten oa eis cee ce a an eaten eee een eth ene ee wen ete 7 Arc Web 4 5 or Later is Installed 0 0 0 2 eeeeececceeee eee eeeeececeeeeeeeeeeeeeaaaaaaeeeeeeeeeeeseaaaeaeeeeeeeeeenea 8 Password reset with Credential Provider is enabled in ARC Web cccceeeesseeeetteeeeeees 8 Bdibihe AreC Petting Fale set estates er a a a a eee teers 8 Manual Installation of the Credential Provider
9. Credential Provider Set Server Address Set Account Reset Console Server Address http webserver arcweb Type in the URL address to your ARC Web installation in the Set Account Reset Console Server Address field NOTE If you have edited the ArcCPSetting file before performing a manual installation and that file is in the same directory as the MSI file this field will already be populated with the correct information Click NEXT to continue Page 11 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved i ARC Credential Provider Confirm Installation The installer is ready to install ARC Credential Provider on your computer Click Next to start the installation If you are ready to continue the installation click NEXT to continue NOTE When the installation is complete you will be required to reboot Page 12 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved i ARC Credential Provider Installing ARC Credential Provider Page 13 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved i ARC Credential Provider Installation Complete ARC Credential Provider has been successfully installed Click Close to exit Click CLOSE to finish i ARC Credential Provider You must restart your system for the configuration changes made to ARC Credential Provide
10. PO C A specific GPO Browse m Package to upgrade ARC Credential Provider ARC Credential Provider 2 Uninstall the existing package then install the upgrade package Package can upgrade over the existing package Cancel 12 Click OK to continue Page 26 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved ARC Credential Provider 2 Properties 2x General Deployment Upgrades Categories Modifications Security Packages that this package will upgrade Pecs ARC Credential Provider 13 Click OK to continue 14 You will now see both packages listed in the software installation pane Note that you will see two icons next to the installation packages The one with the lock is the one being upgraded The one with the green arrow is the one that is doing the upgrade The first package must remain as it is required to be present when performing the upgrade Software Deployment dc securus Fel Computer Configuration Software Settings 5 Software installation Name Version loyment state Source E ARC Credential Provider 1 0 Assigned Mdclep ArcCP_x86 msi u RH ARC Credential Provide 1 0 Assigned idelcp arcCP_x86 msi That is all there is to the deployment using group policy The upgrade installation will begin the next time the machines targeted by the group policy restart
11. Repair ARC Credential Provider O Remove ARC Credential Provider Choose the Repair ARC Credential Provider option then click FINISH Updating of Credential Provider Settings When Deployed with Group Policy If you deployed the credential provider with Group Policy to re direct the credential provider to a new URL or new installation of Account Reset Console you must edit the Page 20 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved ArcCPSettings XML in the shared network location and redeploy the software package using group policy 1 Once you have modified the ArcCPSetting XML file in Active Directory open the properties of the appropriate site domain and or organizational unit and go to the Group Policy tab Select the correct group policy and click EDIT This will open the group policy for Workstations Properties 2 x General Managed By COM Group Policy To improve Group Policy management upgradeito the Group Policy Management Console GPMC S Current Group Policy Object Links for Workstations Group Policy Object Links No Override Disabled st Software Deployment Group Policy Objects higher in the list have the highest priority This list obtained from de securus lsc New Add Edit Up Options Delete Properties Down I Block Policy inheritance Cancel Apply Page 21 of 36 Installation Manual Cop
12. bserver int in a virtual directory called arcweb and the website is directed at port 8099 then the correct URL should be www webserver int 8099 arcweb and should be headed appropriately with http or https If you are using SSL the certificate for the CA should be located in the Trusted Root CA store of the machine If you use a major 3 party CA this may already be done with a default installation of Windows If you use your own in house Enterprise CA this is done as a function of Active Directory If you use your own in house stand alone CA you will need to export your certificate from the Root CA and either install it locally on each system or use Group Policy to deploy the certificate To use group policy to deploy your certificate open the group policy for the domain and navigate to Computer Configuration Windows Settings Security Settings Public Key Policies Trusted Root Certification Authorities and choose the option to import the CA s certificate Page 31 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Q have tried un installing the credential provider but it does not seem to un install what do do A You can manually uninstall the credential provider by opening REGEDIT and navigating to HKLM Software Microsoft Windows NT Current Version WinLogon and deleting the GinaDLL key Then reboot your system After reboot you may safely delete the arcgina dll and cpconfi
13. d READ access via the shared directory permissions and READ and EXECUTE via the NTFS Security permissions 1 2 Once the above requirement is satisfied in Active Directory open the properties of the appropriate site domain and or organizational unit and go to the Group Policy tab Select the correct group policy and click EDIT This will open the group policy for Workstations Properties 2 x General Managed By COM Group Policy To improve Group Policy management upgrade ito the Group Policy Management Console GPMC S Current Group Policy Object Links for Workstations Group Policy Object Links No Override Disabled S Software Deployment Group Policy Objects higher in the list have the highest priority This list obtained from de securus lsc New Add Edit Up Options Delete Properties Down Tl Block Policy inheritance Cancel Apply Page 16 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved i Group Policy Object Editor oj x File Action Yiew Help e gi 2 Computer Configuration Computer Configuration Software Settings fuser Configuration C Windows Settings Administrative Templates User Configuration GI Software Settings Windows Settings Administrative Templates gt Extended standard o E Sy
14. d form a single location they need to be directed to go to a shared network location such as webserver cp arccp_x86 msi or installation will fail Look in 2 cp on de gt F gt fale e My Recent Documents Desktop A My Documents My Computer K My Network File name ArcCP_x86 msi e Acwok Ba e Files of type Windows Installer packages msi aa Cancel 6 Once you have selected the MSI package from the shared network location click OPEN to continue 7 One the DEPLOY SOFTWARE dialogue choose the option for ADVANCED and click OK to continue Page 25 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Select deployment method Published C Assigned Advanced Recenecteteccerenecencee Select this option to configure the Published or Assigned options and to apply modifications to a package Cancel 8 After a moment you will see the properties for your new package You will be able to provide a name and you will also identify that this is an upgrade to the previous installation 9 Goto the UPGRADES tab and click ADD 10 Select the original ARC Credential Provider Package as the package to upgrade 11 Select the option at the bottom of the screen to Uninstall the existing package then install the upgrade package Add Upgrade Package i 2x Choose a package from Current Group Policy Object G
15. erman Software Corporation or any third party Page 2 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Country of Origin This software was developed entirely in the United States of America Page 3 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Limited Warranty The media optional and manual that make up this software are warranted by Lieberman Software Corporation to be free of defects in materials and workmanship for a period of 30 days from the date of your purchase If you notify us within the warranty period of such defects in material and workmanship we will replace the defective manual or media The sole remedy for breach of this warranty is limited to replacement of defective materials and or refund of purchase price and does not include any other kinds of damages Apart from the foregoing limited warranty the software programs are provided AS IS without warranty of any kind either expressed or implied The entire risk as to the performance of the programs is with the purchaser Lieberman Software Corporation does not warrant that the operation will be uninterrupted or error free Lieberman Software Corporation assumes no responsibility or liability of any kind for errors in the programs or documentation of for consequences of any such errors Lieberman Software Corporation will not be responsible for any incidental or conse
16. g xml files from the systemroot system32 and systemroot system32 account reset console directories respectively Page 32 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved
17. ialogue choose the option for ASSIGNED and click OK to continue There is no need to choose ADVANCED as there are no advanced options or transform packages MST for this installation Deploy Software 2 x Select deployment method Published Advanced Select this option to Assign the application without modifications cree Page 18 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved 8 After a moment you will see your software distribution package appear in the Group Policy window Source VidelcpArcCP_x86 msi Version Deployment state 1 0 Assigned 3 Software Deployment de securus E Computer Configuration a Software Settings amp Software installation ARC Credential Provider That is all there is to the deployment using group policy The installation will begin the next time the machines targeted by the group policy restart provided they have refreshed group policy In a default scenario Windows 2000 will install on the next reboot Due to the startup sequence of Windows XP and Windows Vista the Credential Provider may not be installed on the next reboot Windows XP and Vista unless directed to do so by Group Policy do not refresh their group policies at system startup They do this to speed the logon process Rather they startup with cached policies and refresh changed group policies in the background This behavior ca
18. ights Reserved Workstations Properties Pi EG General Managed By COM Group Policy To improve Group Policy management upgrade ito the Group Policy Management Console GPMC S Current Group Policy Object Links for Workstations Group Policy Object Links No Override Disabled S Software Deployment Group Policy Objects higher in the list have the highest priority This list obtained from de securus lsc New Add Edit Up Options Delete Properties Down I Block Policy inheritance Cancel Apply 77 Group Policy Object Editor File Action view Help gis 2 SY Computer Configuration Ksi User Configuration Software Settings Windows Settings o B Administrative Templates E e User Configuration H E Software Settings Windows Settings C Administrative Templates gt Extended A standard T As this is a piece of software which needs to affect a computer you have to use the software deployment settings found under the Computer Configuration 3 Expand Computer Configuration Software Settings and select Software Installation Page 29 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved 4 Right click on the software installation package and select All Tasks Remove 5 Inthe REMOVE SOFTWARE dialogue you will be prompted to immediately uninstall the software or t
19. n be overcome in three different ways 1 Wait for group policy to eventually take effect and reboot 2 Run gpupdate force to force group policy to update and reboot 3 Change group policy to force Windows XP Vista to wait for the network at startup and logon This will force Windows XP Vista to behave like Windows 2000 during startup and logon This policy can be found at a Computer Configuration Administrative Templates System Logon Always wait for the network at computer startup and logon ENABLED Page 19 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Updating Credential Provider Settings If your installation of Account Reset Console is moved to another machine or the address changes you will need to redirect your system s credential provider installation to the new address or they will cease to function Following is a description of how to update the credential provider settings to reflect a new address for Account Reset Console Manual Updating of Credential Provider Settings To re direct the credential provider to a new URL or new installation of Account Reset Console you must edit the ArcCPSettings XML file and re run the installation using the repair the option You will not need to reboot when the repair is complete i ARC Credential Provider Welcome to the ARC Credential Provider Setup Wizard Select whether you want to repair or remove ARC Credential Provider
20. o simply allow remove the software installation package from group policy Make your choice and click OK 6 Once group policy refreshes and the machines are rebooted the Credential Provider software will be removed Page 30 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Appendix A Troubleshooting Q After you install the credential provider and reboot you do not see the credential provider on the logon dialogue A This happens because the credential provider cannot contact the Account Reset Console installation Communication happens via port 80 or 443 if SSL is enabled If you have used a non standard port in your website configuration that too needs to be reflected in the credential provider installation You can view the settings your installation is attempting to use by opening systemroot system32 account reset console cpconsole xml Note the value between the ADDRESS tags If the value is incorrect you will need to redeploy the installation See the above section on Upgrading an Existing Installation of the Credential Provider When not using SSL HTTP defaults to port 80 Check that you did not put https into the address string When using SSL HTTPS defaults to port 443 Check that you did not put http into the address string If you use a non standard port that needs to be reflected in the address string as server fqdn port For example if ARC is installed on www we
21. on and is protected by United States copyright law and international treaty provisions Therefore you must treat the software like any other copyrighted material e g a book or musical recording except that you may either a make one copy of the SOFTWARE solely for backup and archival purposes or b transfer the SOFTWARE to a single hard disk provided you keep the original solely for backup and archival purposes The manual is a copyrighted work also you may not make copies of the manual for any purpose other than the use of the software 3 Other Restrictions You may not rent or lease the SOFTWARE You may not reverse engineer de compile or disassemble the SOFTWARE that is provided solely as executable programs EXE files If the SOFTWARE is an update any transfer must include the update and all prior versions Some of the software provided to you is in source code form You may not use this or any other part of this product to create derivative products for sale or use without our express written permission 4 Notice This software contains functionality designed to periodically notify Lieberman Software Corporation of demo usage and of the detection of suspected pirated license keys By using this software you consent to allow the software to send information to Lieberman Software Corporation under these circumstances and you agree to not hold Lieberman Software Corporation responsible for the use of any or all of the information by Lieb
22. quential damages that result directly or indirectly from the operation of this product This agreement is governed by the laws of the State of California Should you have any questions concerning this Agreement or if you wish to contact Lieberman Software Corporation please write Lieberman Software Corporation 1900 Ave of the Stars Suite 425 Los Angeles CA 90067 You can also keep up to date on the latest upgrades via our website at http www liebsoft com or email us at sales liebsoft com Page 4 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved What is the Credential Provider The Credential Provider is a free add on component to Account Reset Console It allows a user to reset their password if they have forgotten their password prior to logging on The credential provider integrates with the Windows Gina process or with the Windows Vista Logon Provider process to provide a mechanism on the logon dialogue CTRL ALT DEL that will allow a user to communicate with Lieberman Software s Account Reset Console so that they can reset their forgotten password or unlock their account without having to logon or contact help desk personnel Before being able to use this feature the ARC Web administrator will have needed to enable password resetting from within ARC and a user will need to have answered all of the mandatory verification questions For help with setting up the verification
23. r to take effect Click Yes to restart now or No if you plan to manually restart later Click YES to restart now or NO to restart later When your system reboots if the installation was successful and the Account Reset Console Web Server can be contacted you will notice that your logon dialogue now has an addition to it to allow a user to reset their locked out account or forgotten password If you do not see the option to reset your locked out forgotten password then see Appendix A Troubleshooting at the end of this manual Page 14 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Log On to Windows Copyright 1985 2001 Microsoft Corporation User name Password Log on to SECURUS C Log on using dial up connection Locked out Forgot password Click here to reset Aro ucscrmansornce Credential Provider on Windows 2000 XP 2003 Password Reset Log In Username Password LD gt Forgot your password Click here to reset it Help Credential Provider on Windows Vista Page 15 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Installation of the Credential Provider Using Group Policy In order to use Group Policy to deploy the Credential Provider the MSI package and ArcCPSetting XML file must be placed in the same shared directory In addition everyone must be grante
24. ter gt lt Name gt D EFAULTSE I RVERADDR lt Type the Ul Value tags Example RL to yo ESS lt Name gt ur ARCWeb installation below between the lt Value gt https webserver arcweb lt Value gt gt lt Value gt https webserver arcweb lt Value gt lt Parameter gt lt ARCCP gt Save the file and place it in the same directory as your Credential Provider MSI package Page 9 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Manual Installation of the Credential Provider A manual installation of the ARC Web Credential Provider can take place from a local resource or a network location UNC Path To begin the installation double click the installation file ArcCP_x86 MSI or ArcCP_x64 MSIl i ARC Credential Provider Welcome to the ARC Credential Provider Setup La Wizard The installer will guide you through the steps required to install ARC Credential Provider on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Cancel Click NEXT past the welcome page Page 10 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved i ARC
25. this software you agree to be bound by the terms of this agreement If you do not agree to the terms of this agreement you should return the software and documentation as well as all accompanying items promptly for a refund 1 Your Rights Lieberman Software Corporation hereby grants you the right to use a single copy of this product to evaluate the product on an unlimited number of user accounts and systems for up to 30 days in a non production environment When licensed by us to you for commercial use the software can be used to manage the number of user account passwords and settings granted in the license The serial number provided to you is designed for a specific named machine If you need to move the license to another system we will provide you with new serial numbers for those systems owned controlled by you at no cost as long as you maintain a current support agreement with us included for free in your first year Each server running our web server software requires you to purchase a separate server license as well as an appropriate number of managed user licenses If the same user account is managed by two or more web servers the multiple instances of the user account shall be treated as only a single user For example if you have three web servers managing the same domain of 4500 users then you would need to buy three server licenses and buy 4500 user licenses 2 Copyright The SOFTWARE is owned by Lieberman Software Corporati
26. ware Corporation All Rights Reserved Copyright Notice Copyright 1997 2007 Lieberman Software Corporation All rights reserved The software contains proprietary information of Lieberman Software Corporation it is provided under a license agreement containing restrictions on use and disclosure and is also protected by copyright law Reverse engineering of the software is prohibited Due to continued product development this information may change without notice The information and intellectual property contained herein is confidential between Lieberman Software Corporation and the client and remains the exclusive property of Lieberman Software Corporation If you find any problems in the documentation please report them to us in writing Lieberman Software Corporation does not warrant that this document is error free No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Lieberman Software Corporation Microsoft Windows Window 95 Window 98 Windows NT Windows 2000 Windows Server 2003 IIS are trademarks of the Microsoft Corporation Page 1 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved License Agreement This is a legal and binding contract between you the end user and Lieberman Software Corporation By using
27. you may use when uninstalling the Credential Provider 1 Using Add Remove Programs and select the Arc Credential Provider from the list and click Remove 2 Re run the installer and choose to Remove ARC Credential Provider In either scenario you will be prompted to reboot when the un installation is complete After your system reboots you may then proceed with a normal installation as documented prior in the guide Upgrades When Using Group Policy In order to use Group Policy to upgrade the Credential Provider the new MSI package and ArcCPSetting XML file must be placed in the same shared directory In addition everyone must be granted READ access via the shared directory permissions and READ and EXECUTE via the NTFS Security permissions 1 Once the above requirement is satisfied in Active Directory open the properties of the appropriate site domain and or organizational unit and go to the Group Policy tab 2 Select the correct group policy and click EDIT This will open the group policy for editing Page 23 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Workstations Properties Pi EG General Managed By COM Group Policy To improve Group Policy management upgrade ito the Group Policy Management Console GPMC S Current Group Policy Object Links for Workstations Group Policy Object Links No Override Disabled S Software Deployment Group Policy
28. yright 2007 Lieberman Software Corporation All Rights Reserved 77 Group Policy Object Editor File Action view Help gt jae tol Software Deployment de securus J Computer Configuration E Software Settings J Windows Settings H E Administrative Templates 2l T User Configuration H E Software Settings E Windows Settings Administrative Templates gt Standard 4 Computer Configuration amp User Configuration ns ee 3 Expand Computer Configuration Software Settings and select Software Installation 4 Inthe right pane right click on the software installation package and select All Tasks Redeploy Application 5 Click YES when you are prompted to continue ARC Credential Provider Ixi Redeploying this application will reinstall the application everywhere it is already installed Do you want to continue j 6 Close Group Policy Page 22 of 36 Installation Manual Copyright 2007 Lieberman Software Corporation All Rights Reserved Upgrading an Existing Installation of the Credential Provider This next section prepares you for the process of upgrading existing installations of the Credential Provider as new versions of the software become available Manual Upgrades If you performed a manual installation of the credential provider you will first need to uninstall the current installation prior to installing a new version There are two methods
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