NETGEAR genie App and genie Mobile App User Manual
Contents
1. Information about genie mobile app Search NETGEAR and the connected support router Figure 1 genie mobile app dashboard You can tap any of the six sections of the dashboard to navigate e Wireless Settings View or change the wireless settings for your router See Wireless Settings on page 11 e Guest Access View or set up wireless guest access to your home network See Guest Access on page 12 e Network Map View network devices connected to your network See Network Map on page 13 e Parental Controls Manage Parental Controls to protect devices in your network from inappropriate content See Parental Controls on page 14 e Traffic Meter View the Internet traffic or change the traffic meter setting on your home network See Traffic Meter on page 15 e My Media Play media or share it between your mobile device and other devices on your home network See My Media on page 16 The menu selections are described in more detail in the following sections NETGEAR genie Mobile App 9 genie app and genie mobile app Information Icon You can view information about the genie mobile app and your router Select the o Information icon to display the following screen NETGEAR genie Router Model WNDR3800 Firmware Version V1 0 0 22 N About Router Model WNDR3800 Firmware Version version 2 2 24 14 V1 0 0 22NA Powered by SiteView Version 2 2 24 14 Close E License Powered by2. Home Wireless Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Refresh Router Settings Wireless Name SSID NETGEAR Network Map Channel Selection Auto Y Security Options None WPA2 PSK AES Ready SHARE 9 WPA PSK TKIP WPA2 PSK AES Parental Controls AirPrint Network Key Password test 1234 Network Support 8 63 characters or 64 hex digits Router Model WNDR3800 Firmware Version V1 0 0 34 2 Change the settings and then click Apply so that they take effect Export Wireless Settings You can use the Wireless Export Wizard to export the router s wireless settings to a USB device such as a flash drive Then you can connect the USB device to another computer so it easily connects wirelessly to your home network NETGEAR genie App 26 genie app and genie mobile app gt To export your wireless settings 1 Select Router Settings gt Wireless Settings and click Export The following screen displays Wireless Settings ReadySHARE Guest Access Traffic Meter S WiFi Connection Router Settings Network Map Welcome to Wireless Export Wizard The wizard can export the wireless settings to an external USB drive You can plug it into a USB port on another Windows Parental Control kei PC Then run the program GenieWirelessConfig exe on the USB drive to update that PC s wireless settings so it can connect We C Oo m e to the wireless network Ready SHARE AirPrint Netw
3. When the traffic meter is turned off Counter Start Day these settings are not shown Counter Start Time 00 00 gt Traffic Volume Limit Downloa gt Total 2 lf you want to turn the traffic meter on or off tap the ON or OFF button The genie mobile app sends the message to your router waits for a reply and then updates this screen 3 To change a setting tap it and the Traffic Meter screen displays iPod gt 6 45 PM Traffic Meter Traffic Meter Monthly Limit MB 0 Traffic Meter Start Time Time Hour 00 Minute 00 Day 1 gt Traffic Volume Limit Downloa gt NETGEAR genie Mobile App 15 genie app and genie mobile app 4 Adjust these settings as needed e Monthly Limit Traffic limit by MB per month e Day The date to restart the counter Select a number from 1st to 28 This is because February might have only 28 days e Time The time to restart the counter e Traffic Volume Limit Select an option No Limit Download Only or Upload Download 5 When you are finished making changes tap the Save button My Media You can use the My Media feature to play media from devices on your home network on your mobile device You can also play media that is located on your phone or iPad on other devices in your home network For the genie mobile app to find the network devices each device must use Universal Plug and Play UPnP My Media has four different views The views depend on which item
4. genie app and genie mobile app User Manual genie app and genie mobile app 2012 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates get support online or for more information about the topics covered in this manual visit the Support website at htto support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at htto support netgear com app answers detail a_id 984 Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders 2011 NETGEAR Inc All rights reserved Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s desc
5. 4 Easy dashboard to manage monitor and repair your network Remotely conirol all media in your home from your smartphonetablel with Mylezdsat Print on amy printer from your iPad or iPhones with AirPrint Vew all the devices on your nelwork a And many more On your MAC opc it Learn More Em On your iPhone Supported Routers Genie User Video On your iPad MEN On your Android 2 Click the Download button When you download and install the genie app it starts automatically If you want to use genie app later click the icon on your desktop or in the Windows taskbar If you do not want genie to automatically start when the PC reboots you can right click the icon select Settings then clear the Enable Autostart check box gt To use genie app to manage a router 1 Connect a computer to your NETGEAR router with an Ethernet cable wired or wirelessly 2 Click the genie app icon an on your desktop The genie app screen displays See Chapter 3 NETGEAR genie App Getting Started 6 NETGEAR genie Mobile App This chapter contains the following sections Connect to Your Home Network with your Phone or iPad NETGEAR genie Mobile App Dashboard Home Screen Information Icon Wireless Settings Guest Access Network Map Parental Controls Traffic Meter My Media genie app and genie mobile app Connect to Your Home Network with your Phone or iPad To use the genie mobile app you need to do th
6. m Network Map Parental Controls ReadySHARE Number of devices 4 Click here Click here Search NETGEAR Support Easy Access and Sharing Learn more Any Device Anywhere Anytime Home CC WiFi Connection Router Settings Network Map Parental Controls Ready SHARE AirPrint Network Support Fixing network Do not carry out other operations This may take several minutes Please wait C Show details Fixit NETGEAR genie App 23 genie app and genie mobile app WiFi Connection You can use this screen to view wireless networks in your area and to select and joina wireless network Click WiFi Connection and the following screen displays Home Connect WiFi WiFi Channel Guest Access Internet Choose a wireless network WiFi Connection NETGEAR Connected Router Settings Security enabled WPA2 PSK NT Network Map ngguest ay ERE E Security enabled WPA2 PSK n Ready SHARE ngwlan Security enabled WPA2 PSK NW WNDR3800 test 5G Network Support Security enabled WPA2 PSK NETGEAR67 r From this screen you can also view Wi Fi channels in use in your area and view information about guest access to your network if your router supports a guest network Clicking Guest Access takes you to the same screen that is available through the Router Settings screen See Guest Access on page 28 WiFi Channel Select WiFi Connection gt WiFi Channel and the following
7. App button After you log in the app downloads 3 Connect your iPhone or iPad 4 Go back to the home screen The genie mobile app should be in one of the Home screens 5 Tap the genie app icon to open the genie mobile app gt To install the Android genie App 1 Open Google Play and search for NEGEAR genie 2 lap the Download button 3 Tap the Accept amp download button to accept any terms The app is downloaded and installed The genie mobile app is located under Apps in the Home screen 4 Tap the genie icon to open the genie moblie app Getting Started 5 genie app and genie mobile app Install the NETGEAR genie App The genie app is the easy dashboard for managing monitoring and repairing your home network e Stay connected genie app can automatically repair common wireless network problems e The genie app gives you easy access to router features like Live Parental Controls guest access broadband usage meter speed test AirPrint compatibility and more e You can use the network map to see all devices on your home network The genie app works with many NETGEAR routers You can see the list of compatible routers at www NETGEAR com genie To manage your router settings with the genie app you might need to update to new router firmware when it is available To download the free genie app 1 Go to this page at the NETGEAR website www NETGEAR com genie NETGEAR genie home nereorkinig simpia
8. Router Model WNDR3800 Firmware Version V1 0 0 34 In this example the guest network is disabled because it hasn t been set up yet 2 Click Modify The following screen displays Home Wireless Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Refresh eater cations D Disable Guest Access Enable Guest Access Network M BM en Guest Access SSID NETGEAR GUEST Parental Controls Time Period Security Options None D WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES Ready SHARE AirPrint Network Support vrh Router Model WNDR3800 Firmware Version V1 0 0 34 The default guest network settings for your router are displayed You can change them if you like NETGEAR genie App 28 genie app and genie mobile app 3 When you have filled in the fields with the settings that you want click Apply pu n GuestAccess Changing settings can disrupt active traffic on the wireless network Do you want to continue This message reminds you that changing the wireless settings will disconnect any computers or devices that are currently connected wirelessly to the network 4 Click OK to proceed A message displays asking you to wait while the changes take effect Then the following screen displays Wireless Settings ReadySHARE Guest Access Traffic Meter Current Setting Enabled Guest Access SSID NETGEAR Guest Network Key Password Router Model WNR3500L v2
9. a specific length of time A guest network allows others to use your wireless router to access the Internet but not content on other computers or devices on the same network gt To set up guest access 1 Tap Guest Access 2 Tap the ON OFF button and turn on guest access to display the Guest Access settings 6 56 PM Guest Access Guest Access on amp Name SSID NETGEAR GUEST gt Guest Access Key Password test123456 gt Time Period Always You can use the Hefresh button to update the screen at any time 3 Tap the guest access settings that you want to change to go to detail screens e Name SSID This is the name of the wireless guest network e Key Password Go to the Guest Security screen and view or change the wireless security setting for the guest network e Time Period Tap the time period for the guest network You can set it to Always choose the number of hours or set it for 1 Day or 1 Week 4 When you are finished making changes tap Save Guest Access Guest Settings Name SSID NETGEAR_GUEST Key Password eeeeceeece 8 63 characiers or 64 hoxadecimal valuos Time Period Always gt security WPA2 PSK AES NETGEAR genie Mobile App 12 genie app and genie mobile app Network Map The network map shows the router s Internet connection and also displays computers and devices that are connected to your router The map shows up to five devices per screen If yo
10. lower case letters The password is case sensitive Note The user name and password are different from the user name and password you might get from your Internet service provider ISP Internet The Internet screen is where you can run Speed Test and monitor Internet traffic Select Internet The following screen displays Home EL unc SOD e ff ES WiFi Connection ag Router Settings www netgear com Speed Test Speed Test or go to http www speedtest net Enter a website to test its downloading speed or click the link to test your ISP connection speed EEEE NETGEAR is not associated with http www speedtest net Network Map Ready SHARE vl Download vll Upload Ws al l li Lud JN V High Traffic Threshold 0Mbps rl Q AirPrint Network Support NETGEAR genie App 22 genie app and genie mobile app Fix an Internet Connection Problem If your Internet connection is not working the Internet pane on the Home screen is red as shown in the NETGEA Wireless Network Come oO internet WiFi Connection Router Settings Network Map Parental Controis ReadySHARE AirPrint Network Support NETGEAR ReadySHARE following figure Retrieve wireless password About X VIP e sd alls bJ A A MEA Select Language English v ME gn 2 ER ull Internet WiFi Connection Router Settings STATUS Click here to fix it STATUS Connected Click here gt
11. screen displays Home Connect WiFi WiFi Channel Guest Access internet Number of WiFi networks in your neighborhood in each WiFi channel Current WiFi Channel 10 Auto Change Channel You can choose a channel with less networks for a better connection Router Settings My WiFi Number of Move the mouse over each bar to see the WiFi names in that channel Other s WiFi Network Map WiFi Networks 5 Parental Controls Ready SHARE AirPrint Network Support Channel Your network is shown in blue Yellow shows other networks in your area If many wireless networks at your location use the same channel as your wireless network you might experience interference You can change the wireless channel of your network here Note that many countries and geographic locations have laws or guidelines about which channels can be used Depending on your location some channels might not be available NETGEAR genie App 24 genie app and genie mobile app Router Settings 1 2 For the router password enter password if you did not change it or enter the password that Select Router Settings If you have not yet logged in to the router you are prompted to log in Router Login User Name admin Password eeeeceecee default is password Remember password Login is required to manage these router settings Wireless Settings ReadySHARE Guest Access Traffic Meter Router Update you set up The router pass
12. Firmware Version V1 0 0 10 Traffic Meter The traffic meter measures Internet traffic If your router includes this feature select Router Settings Traffic Meter to view the following screen Home Internet WiFi Connection Network Map Parental Controls Ready SHARE AirPrint Network Support Wireless Settings ReadySHARE Guest Access Traffic Meter Q9 Enable 5 Disable Connection Upload Avg Download Avg Total Avg Time hh mm Mbytes Mbytes Mbytes Today 15 44 9 95 59 16 69 11 Counting Period Yesterday 3 74 52 45 56 19 This week 29 97 7 49 236 70 59 17 266 67 66 66 This month 100 50 4 02 1 066 42 65 1166 5 46 67 Last month 179 51 5 79 2 251 72 62 2430 51 78 41 Modi Router Model WNDR3800 Firmware Version V1 0 0 34 NETGEAR genie App 29 genie app and genie mobile app Router Update You can check for new firmware for your router and update the router to the latest version Select Router Settings gt Update to display the following screen Home Wireless Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Router Settings Router Update Network Map This feature can help you download the latest router firmware Parental Controls Ready SHARE AirPrint Network Support Router Model WNDR3800 Firmware Version V1 0 0 25 Network Map The network map shows the router s Internet connection and also displays computers and devices that are connected to your route
13. SiteView iPhone Android phone Tapping the License button displays the end user license agreement EULA NETGEAR genie Mobile App 10 genie app and genie mobile app Wireless Settings You can use this screen to view or change the wireless settings for your home network Note If you change the wireless settings on your router you and anyone else who has joined the wireless network will be automatically disconnected from the network gt To view or change the wireless settings for your router _ 1 Select Wireless to go to the Wireless Settings screen 3 20 PM settings Name SSID WNDR3800 test gt Channel AUTO gt Key Password test12345 gt You can use the Refresh button to update the screen at any time 2 lap the settings that you want to change to go to detail screens e Name SSID This is the name of the wireless network e Channel Usually this is set to Auto so that the router automatically selects the best channel for its wireless signal You can select a specific channel number if you want e Key Password Go to the Wireless Security screen and view or change the wireless security setting for the home network 3 When you are finished making changes tap Save NETGEAR genie Mobile App 11 genie app and genie mobile app Guest Access If your router supports a guest wireless network you can view and change the settings You can even allow guest access for
14. ayer profile For this reason they do not show up as players in My Media My Media finds only the media types supported by the player For example an iPad does not play Adobe Flash files as this format is not supported NETGEAR genie Mobile App 19 NETGEAR genie App This chapter contains the following sections NETGEAR genie App Dashboard Home Screen Log in to the Router with the NETGEAR genie App Internet Fix an Internet Connection Problem WiFi Connection Router Settings Network Map Parental Controls ReadySHARE AirPrint Network Support 20 genie app and genie mobile app NETGEAR genie App Dashboard Home Screen The home screen has a dashboard that lets you see the status of your Internet connection and network at a glance You can click any of the six sections of the dashboard to view more detailed information The left column has the menu Retrieve wireless password E About the genie pp NETGEAR geni Wireless Network Lang uage Menu merr ge y ax s lll Dashboard internet WiFi Connection Router Settings Click to STATUS GOOD STATUS Connected Click here VIEW details eo o eo 1 Network Map Parental Controls Number of devices 62 Click here NETGEAR Experience your laptop Search NETGEAR Suppor Support Figure 5 Home screen with dashboard language and support The dashboard screen displays with the following menu items when you launch the genie app Internet Monitor a
15. e following e Use your phone or iPad to join your home network using Wi Fi e Log in to your NETGEAR router gt To join your wireless network and log in from your phone or iPad 1 With the app you use to manage your wireless connections locate your home network and join it 2 Launch the genie mobile app and tap Login Login NETGEAR genie O Fr m Q The router user name is admin 3 Enter the router password A Login Router Login User Name admin Password eeecccso Default is password User Name Remember Me on Cancel tosn Password Default is password iPhone Router Login screen Remember password Android Router Login screen The router s default password is password though you probably changed it to a more secure password when you installed the router The router password is case sensitive 4 Tap OK for an Android phone or Login for an iPhone or iPad The genie mobile app dashboard screen displays This screen is described in the following section NETGEAR genie Mobile App 8 genie app and genie mobile app NETGEAR genie Mobile App Dashboard Home Screen Note To use the genie mobile app you have to use Wi Fi to connect to your home network and then log in to the router When you launch the genie mobile app it displays the dashboard screen Phone status Ww rug gt 7 32 PM Log in to the router BR Dacian GE 7
16. ees Lek ae 29 Router Update uaa ior ares ERROR RUE CREER 0445045 OS RR GS 30 yis ei duco oiasw ene twee seen edo kage eas Hee ee eee A 30 Parental CONUS ccd vate diac eo baceue end e ne intense eens 31 Regd HARE cuis ad oe eed o9 a oe been a a a oo PUAN hb coee desea d dd aure ence eines a ebeke sees ROR SEE Se oe 34 Network Support i444 405 00dacee0 RR Ro RUE Ros de nad eine bake 35 Qi E E E EE A E EEE EN E OES E A E es 36 URIs ou aieeaa a a aia bos Pe a ae A a a peed A 36 Getting Started This chapter covers the following topics e Install the NETGEAR genie Mobile App e Install the NETGEAR genie App For more information about the topics covered in this manual visit the support website at htto support netgear com genie app and genie mobile app Install the NETGEAR genie Mobile App To use this app you need a Wi Fi connection from your phone or iPad to your NETGEAR home network You can use the genie mobile app to do the following e Manage Wi Fi settings and guest access for your home network e View a map of your network e Setup or manage Parental Controls e Use traffic meter to check your Internet usage e With My Media play media on devices on your network For a list of supported NETGEAR routers visit the NETGEAR website at www netgear com landing en us netgear genie routers aspx gt To use iTunes to install the app on your iPhone or iPad 1 Open the App Store and search for NETGEAR genie 2 Tap the Free
17. g The Refresh button updates the playing progress Playing Refresh Figure 2 Android phone playing media NETGEAR genie Mobile App 17 genie app and genie mobile app iPhones and iPads iOS devices use two modes for media Play mode and Control mode EMule m Playing Tap to switch between Play NETGEAR Genie mode and Control mode N NETGEAR genie Figure 3 iPhone phone Play mode and Control mode Tapping the icon at the top right corner switches the mode In Play mode you can see the media playing If you are playing media files located on a different device on your network then Play mode is not available Control mode is always available as it shows the playing media name play progress volume and play controls Media Options To view or change My Media Options tap the Option icon on the My Media screen Restart media service Refresh source folder Share files in network L oN 6 Allow play in network em Note Restart media serveice when the wireless network setting is changed Share file in network to allow people access files of this device over the network Allow play in network to allow people use this device to play files over the network Tap Refresh source folder if there s any change in media folder s Figure 4 Media Options The following settings are available NETGEAR genie Mobile App 18 genie app and genie mobile app Restart media service Restart My Media serv
18. ice when a wireless setting is changed or no player is found Refresh source folder Scan the source device list when no source device is found Share files in network This setting is ON by default This setting lets you use other devices on your home network to play media on this phone or iPad If you do not want to use this option then you should change the setting to OFF For example you could be using your mobile phone with the genie mobile app at home while a guest is using your iPad which also has the genie mobile app From your phone you could remotely play a song on the iPad or play a photo slide show on the iPad for your guest Allow play in network This setting is ON by default This means that you play media that is located on this phone or iPad on other devices on the same network If you do not want to allow this then you should change the setting to OFF For instance let s say you have photos on a computer or other mobile devices on your home network and you want to view them on this phone or iPad You should leave the Allow play in network check box selected This setting controls whether or not the photos from other devices can be viewed on this phone or iPad Media Option Tips Use Restart media service or Refresh source folder if you are not able to see all network UPnP devices To play the device needs to support the DLNA Player profile Game consoles like Xbox 360 or PS3 and DVRs do not support the DLNA Pl
19. illegal activity social networking sites video sharing sites phishing attacks and general time wasters Moderate Protects against all adult related sites illegal activity and phishing attacks Low Protects against pornography and phishing attacks Minimal Protects only against phishing attacks O None Nothing blocked 4 Select the radio button for the filtering level that you want and click Next Setup is complete You have successfully setup NETGEAR Live Parental Controls Powered by OpenDNS Next time you run the Management Utility it will take you to the status screen where you can e check whether Live Parental Controls are enabled e disable or enable Live Parental Controls e modify basic settings change custom settings such as per user and time of day based Live Parental Controls Take me to the status screen 5 Click the Take me to the status screen button Parental Controls are now set up for the router The dashboard shows Parental Controls as Enabled NETGEAR genie App 32 genie app and genie mobile app ReadySHARE You can view information about a USB storage device or printer that is connected to the router s USB port here Click the ReadyShare button to display the following screen Home Wireless Settings Ready SHARE Guest Access Traffic Meter Internet WiFi Connection Router Settings ReadySHARE Mode Network Map Basic Parental Controls ReadySHARE Cloud All
20. mputer can print to the printer The printer can be connected to the computer using USB or it can be connected to the router either wirelessly or using the router s USB port with NETGEAR Ready SHARE Printer support Step 2 Select the printer Your iPad iPhone or iPod Touch wirelessly connected to the router can now see this printer in its Print function Search NETGEAR Support 4 On your iOS device select Print from the menu option of Mail Safari Photos Notes or other apps with print capability 5 Tap Print after the printer is selected Example To print a photo in an iOS device through AirPrint 1 Connect to the wireless network with the printer 2 Select AirPrint NETGEAR genie App genie app and genie mobile app 3 Tap the action icon Pl and tap Print Email Photo Message Use as Wallpaper Tweet Print Copy Photo 4 Tap Select Printer if there is not a printer assigned yet 5 In the Printer list select a printer 6 Tap Print to print the photo Network Support If you need help solving a network problem or you want to learn more about your network select Network Support to display the following screen lomo FAQ Tools Support Internet Frequently asked questions for your NETGEAR product are answered here WiFi Connection How can a new computer or wireless device connect to my wireless network Router Settings I can connect to the router but not to the Internet Network Ma
21. nd repair Internet connectivity issues for both wired and wireless connections WiFi Connection View or change the wireless settings for your router Router Settings Log in to your router to view or change its settings Network Map View network devices connected to your network Parental Controls Manage Parental Controls to protect devices in your network from inappropriate contents ReadySHARE If you connected a USB storage device to the USB port on the router then you can access its contents AirPrint This feature turns your printer into an AirPrint enabled printer so that your iOS devices can use printers in the same network Network Support The support FAQs are available on the computer without an Internet connection You can get answers to common router issues here Some simple network tools are available to help you debug the network as well The menu selections are described in more detail in the following sections in this chapter NETGEAR genie App 21 genie app and genie mobile app Log In to the Router with the NETGEAR genie App To access some genie app features you have to log in to your router Router Login User Name admin Password eeeeeeece default is password Remember password Login is required to manage these router settings Wireless Settings ReadySHARE Guest Access Traffic Meter Router Update The user name is admin Enter the router password The default setting is password in
22. network v Set rules based on the time of day FILTERING LOW Our custom settings let you relax security settings for some users or at some times of the day Learn more Because Live Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account Setting up Live Parental Controls Welcome this setup wizard will quickly configure NETGEAR Live Parental Controls Powered by OpenDNS on your NETGEAR router In order to use Live Parental Controls you need a free OpenDNS account Do you already have one Yes use my existing OpenDNS account O No need to create a free OpenDNS account 3 Select the radio button that applies to you and click Next e lf you already have an OpenDNS account leave the Yes radio button selected e If you do not have an OpenDNS account select the No radio button NETGEAR genie App 31 genie app and genie mobile app If you are creating an account the following screen displays Create a free OpenDNS account Crock aaibity e Fill in the fields and click Next After you log on or create your account the filtering level screen displays Live Parental Controls choose a filtering level for your network All computers connected to your router will be protected from the content you select below You can customize your Live Parental Controls later on our website High Protects against all adult related sites
23. ofile View details about the computer that you are currently using such as its current network connections and operating system Support Select Network Support gt Support to display the following screen Home Internet WiFi Connection Router Settings Network Map Parental Controls ReadySHARE AirPrint Network Support e Downloads See downloads for your product at the NETGEAR website FAQ Tools Support If you would like to know more about our NETGEAR products these links to the NETGEAR website may be of assistance Downloads Forums Register Your Product Premium Support e Forums Visit forums for NETGEAR products e Register Your Product Register your product so that you can use NETGEAR support e Premium Support Learn about premium support options for your product NETGEAR genie App 36
24. ork Support Click Next to continue Router Model WNDR3800 Firmware Version V1 0 0 34 2 Click Next and follow the wizard steps to export your wireless settings to a USB storage device ReadySHARE If your router has a USB port that supports ReadySHARE you can use this screen Select Router Settings ReadySHARE and the following screen displays Home Wireless Settings Ready SHARE Guest Access Traffic Meter SU Internet WiFi Connection Router Settings ReadySHARE Mode Network Map Basic Parental Controls ReadySHARE Cloud Allows you to access ReadySHARE Storage from anywhere 5 ReadySHARE Printing AirPrint Network Support Router Model WNDR3800 Firmware Version V1 0 0 25 Some premium router models include extra ReadySHARE features The router shown in the previous figure Supports Basic ReadySHARE features NETGEAR genie App 27 genie app and genie mobile app Guest Access If your router supports a guest wireless network you can view and change the settings A guest network allows others to use your wireless router to access the Internet but not content on other computers or devices on the same network gt To set up a guest network 1 Select Router Settings Guest Access Home Wireless Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Router Settings Network Map Parental Controls Ready SHARE Current Setting Disabled AirPrint Network Support
25. ows you to access ReadySHARE Storage from anywhere ReadySHARE Printing AirPrint Network Support mm Router Model WNDR3800 Firmware Version V1 0 0 25 The router in this example has Basic ReadySHARE features Premium routers have more ReadySHARE features If your router supports ReadySHARE Cloud or ReadySHARE Print you can select the radio button for these options and click Continue Basic USB Sharing Once you have set up your router you can connect any USB storage device and share the contents with other users on your network You can access your USB device in any of the following ways On Windows 7 Windows XP Windows Vista and Windows 2000 systems select Start Run and enter Weadyshare in the dialog box Click OK On Windows 7 Windows XP Windows Vista and Windows 2000 systems open Internet Explorer and enter Weadyshare in the address bar On Mac OS X version 10 2 or later enter smb readyshare in the address bar In My Network Places enter Weadyshare in the address bar ReadySHARE Cloud ReadySHARE Cloud gives you remote access over the Internet to a USB storage device that is connected to your router s USB port To use ReadySHARE Cloud you register your router with the ReadySHARE Cloud server Using this feature you can also invite friends and family members to access the shared contents on the USB device If your friends and family do not have a ReadySHARE Cloud account they will be invited to c
26. p Parental Controls What to do first when there is no connection to the router or the Internet Ready SHARE What is the password to log in to my router AirPrint My router stopped working and the Power LED blinks slowly what should I do Network Support Troubleshooting Wireless Networks One PC is not connected to the Internet but other PCs are What kind of wireless security should use for my network You can read frequently asked questions FAQs and answers or you can use the Tools screen and the Support screen NETGEAR genie App 35 Tools genie app and genie mobile app Select Network Support gt Tools to display the following screen Home Internet WiFi Connection Router Settings Network Map Parental Controls Ready SHARE AirPrint Network Support Support If you would like to check the quality of your Internet Connection these tools may be of assistance Use PING to test whether your computer can reach a particular host or website ie Type the name or IP address of the host and click the button Host www netgear com GG Trace Route DNS Lookup Computer Profile The following tools are available e Ping Use the ping utility to test a path from your computer to a destination you specify e Trace Route Use trace route to identify the route taken by data packets from your computer to the host e DNS Lookup Find the IP address of a host name typically a website e Computer Pr
27. r A good connection is shown in green A red line indicates a connection that is not working Home Number of devices 7 Internet WiFi Connection Router Settings P Network Map Parental Controls Ready SHARE AirPrint Network Support ANDROID 143 Notify me of new devices that connect to the network You can click a device icon to see more information about the device and can change its network type if the map itself does not automatically find its type If you select the Notify me of new devices that connect to my network check box then every time a new device joins your network you will get a notice on this computer through the genie app NETGEAR genie App 30 genie app and genie mobile app Parental Controls The first time you select Parental Controls from the Home screen the genie app checks to make sure that your router supports this feature To set up Parental Controls 1 Select Parental Controls and the following screen displays Home Internet WiFi Connection Router Settings Network Map Parental Controls Ready SHARE AirPrint Network Support 2 Click Next Parental Controls Powered by OpenDNS You re about to setup NETGEAR Live Parental Controls Powered by OpenDNS on your router to filter websites visited on your computers and other networked devices THE INTERNET LIVE PARENTAL CONTROLS ENABLED NETGEAR ROUTER v Set different filtering rules for each user on your
28. reate one so they can access the shared contents ReadySHARE Printing ReadySHARE Printer is compatible with Macs and Windows PCs It lets you connect a USB printer to the router s USB port and access it wirelessly NETGEAR genie App 33 genie app and genie mobile app AirPrint The genie apps AirPrint feature turns your printer into an AirPrint enabled printer so that your iOS devices can use printers in the same network AirPrint can be accessed from Mail oafari Photos Notes and other apps with print capability The AirPrint feature is only available only in iOS version 4 2 or later gt To set up AirPrint 1 Make sure the Windows or Mac computer can print successfully to the printer 2 Open genie app and select AirPrint 3 Select the check box for the printer that your iOS device needs to print to NETGEAR genie Wireless Network Home List of printers this computer can see Internet WiFi Connection M Fax Router Sett gt DPI eR W print Marvin Network Map on J print Prism Parental Controls Ready SHARE AirPrint Network Support NETGEAR Extend WiFi range More Bars More Fun Retrieve wireless password About X Select Language English You can use NETGEAR Genie to convert a regular printer to an AirPrint capable printer Then you can use AirPrint on your Apple iOS devices iPad iPhone or iPod Touch to print wirelessly Step 1 Make sure that your co
29. ribed herein Contents Chapter 1 Getting Started Install the NETGEAR genie Mobile App 0 00 00 eee eee 5 Install the NETGEAR genie App lille 6 Chapter 2 NETGEAR genie Mobile App Connect to Your Home Network with your Phone or iPad 8 NETGEAR genie Mobile App Dashboard Home Screen 9 Information ICON o lt 4 eae edhwadecee p66 e04 doe ddereen gees ees 10 Wireless Settings o 2ctctcustiecetetuess eves bucis oy pgs 11 G est ACCESS can a Ea qd AR poe ERE ES CdSe ee FUR RERO 12 NoWWOrK MAD 2404cedetneteheas oneness hee se eed 13 Parental Controls oc ice ceni ob ox dE Rx CY RR PR ee Oe ADS 14 We Mel a oh eh ede thas Shes wees ee eek ae eee Ge ae 15 MY MOO Lea Rara E 3 cR REERERPRRIRTRASEGdICGSTASTXGSRSDERTSEERTS 16 Chapter 3 NETGEAR genie App NETGEAR genie App Dashboard Home Screen 005 21 Log in to the Router with the NETGEAR genie App 22 NSIS ce ee eee Kenan eed ORR ee het a ada TOTO TETTE 22 Fix an Internet Connection Problem 0 0 0 e eee eee 23 WiFi Connection era 289 qnoqoe d ten ee een eeu p U E bg qq Hee yeas 24 WiFi Channel cic cn nae aces does ican 2 cpoE abd deos b Rees iP res 24 Router SENOS s e adero oper eae eon eu Os 3 dep eee T8 ds 25 Wireless Settings llle 26 HOO ORARE 16221237222 E80 22 99 2 50 3 9 Et o beet eee ee todas uns 27 Guest ACCESS rm 28 Trane MOIT oirderca ow eee eee tba bes oe ee d
30. u already set up Parental Control on your router tap Yes and log in If you haven t done that yet tap No and create an OpenDNS account for Parental Controls Back Open DNS User Name Password The genie mobile app Parental Controls screen displays Bak Parental Controls e Parental Controls m Y Filtering Level Low gt Change Custom Settings e OpenDNS Account nettest1 amp hot 3 Tap the ON OFF button to turn Parental Controls on or off The genie mobile app sends the command to your router and then waits for the response When Parental Controls is turned on you can view or change the following settings e Filtering Level Contains five levels to limit access to Internet content 1 High 2 Moderate 3 Low 4 Minimal and 5 None e Change Custom Settings Open a web browser and log in to OpenDNS Then choose which categories to block from the category list e OpenDNS Account Display the login name This can only be viewed not changed NETGEAR genie Mobile App 14 genie app and genie mobile app Traffic Meter The traffic meter measures Internet traffic on your network You can view traffic for today yesterday this week this month or last month Each time period includes data for e Connection Time e Upload Average e Download Average e otal Average gt To set up the traffic meter 1 Tap Traffic Meter iPod gt 6 46 PM Back Traffic Meter Traffic Meter alec dai lt
31. u have more devices on your network you can go left or right to view more screens Tap ilb Network Map to display a screen similar to the following figure Network Map poems DROID 1 j a IDROID 14 aot STH ed 1 m UH ULIS You can use the Refresh button to update the screen at any time A good connection is shown in green A red line indicates a connection that is not working You can tap a device icon to see more detail about the device Device WNDR3800 Device William Shum s iPod Typp iPod Touch Version V1 0 0 25 WIFI2 IP Address 192 168 1 14 IP Address 192 168 1 1 Status Signal Strencger 100 Status Lank Hate 48 bos MAC Address 20 4E 7F 44 98 8D MAC Address AA BO 35 55 DF CE OK OK hs n Router detail iPod Touch detail If the genie mobile app does not detect the device type it shows Network Device From the detail screen you can tap an Edit button to change the device type or device name NETGEAR genie Mobile App 13 genie app and genie mobile app Parental Controls Live Parental Controls allow you to control the Internet content on your home network gt To set up Parental Controls 1 Tap Parental Controls The first time you tap to select Parental Controls it takes some time to load the page You are asked if you already have an account To set Live Parental Control you need an OpenDNS Account Do you already have an account No Yes i a 2 f yo
32. word is case sensitive Home Wireless Settings ReadySHARE Guest Access Trafic Meter 4 gt Internet WiFi Connection Router Settings You can click the following tabs on this screen to view or change many of the router settings Wireless Name SSID NETGEAR Network Map Parental Controls Ready SHARE Channel Selection AUTO AirPrint Network Support Network Key Password DUM EL Router Model WNDR3800 Firmware Version V1 0 0 34 Wireless Settings ReadySHARE Guest Access Traffic Meter Router Update NETGEAR genie App 25 genie app and genie mobile app Wireless Settings View the current basic wireless settings for your router including the wireless name SSID the channel selection and the password if your network uses wireless security Home Wireless Settings ReadySHARE Guest Access Traffic Meter Internet WiFi Connection Refresh Router Settings Wireless Name SSID NETGEAR Network Map Parental Controls Ready SHARE Channel Selection AUTO AirPrint Network Support Network Key Password Modify Export Router Model WNDR3800 Firmware Version V1 0 0 34 gt To modify wireless settings on the router If you are wirelessly connected to the router changing the wireless settings will cause you to lose your wireless connection After the changes take effect you can join the wireless network with the new settings 1 Select Router Settings gt Wireless Settings and click Modify
33. you select at the bottom of the screen Source Player Playing Option e Source View a list of devices on your network that are sharing media files e Player View a list of devices that can play media files over the network e Playing View and control media that is currently playing on the selected player e Option Go to the Option screen To play media on your mobile device 1 Tap My Media 2 lap the Source button to view the UPnP devices on your network Source Genie Media Server William Sh gt Nn Genie Media Player Nexus S N Genie Media Server Home iPad nN Genie Media Player William Shu w IM ReadyDLNA WNDR3800 d TVJUN46D6400 3 Tap the device on your home network that is the source for your media files NETGEAR genie Mobile App 16 genie app and genie mobile app The media folders on that device are displayed Source Genie Media Serve Browse Folders Music Video Pictures 4 Tap the folder that you want and the media file within the folder The media file plays on the selected player Playing and Controlling Media Files Located on Your Mobile Device When you play media that is located on your mobile device Android phone iPhone or iPad how you control that media depends on which device you are using With an Android phone the media plays in full screen If you want to control the media tap the Back button which stops the media from playin
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