Operators Manual - Datamax
Contents
1. nn nn nn nn nn nn nn nn nn nn nn nn nn nn n n nne EI The operating firmware for the printer is stored in Flash memory on the Main PCB When firmware is updated and or new features are added they can be downloaded to the printer as follows 1 Identify the new version for your model of printer from our website at www datamax oneil com and download it onto your computer s hard drive 2 Be sure the Windows driver is installed see Section 3 2 and the printer is connected to the host via a USB or LAN wired or wireless connection kl The Printer Configuration Utility DMXConfig may also be used to send this file to the printer a D 0 MP Compact4 Mark II 203 Properties General Sharing Ports Advanced Security Fonts Tools About 3 Open the Properties dialogue box for the printer to be updated Pit v Action 7 Configure v Form Feed Dive Cut 4 Click on the Tools tab on Pe Stel Manage Printer Files nage Cache 5 Click on the Action drop down box and select Send File to Printer a Reset Printer Reset To Factory Defaults Send Printer Command Send File To Printer 6 Change the Files of type drop down box to All Files 7 Navigate to the location of the firmware file downloaded in Step 1 zg file and click Open Cancel Apply Help 8 As the new firmware is sent to the printer the Status2. _ Phillips Screwdriver 5 Disconnect the Printhead Cable from the rear of the Printhead 0 Printhead Printhead Cable To Install 1 Connect the Printhead Cable to the rear of the Printhead 2 Position the Printhead into the Printhead Carrier Be sure the two Screw Heads on the Printhead are located into the Holes of the Printhead Carrier 3 While pressing down on the Printhead Carrier install and tighten the Printhead Screw using a Phillips Screwdriver 4 It is now recommended to clean the Printhead to remove any oil or dirt from handling Perform the Printhead Cleaning procedure see section 4 2 4 4 Platen Roller Replacement To replace a damaged or platen roller follow the procedure below To Remove 1 Turn Off and unplug the printer Unlock the printhead latch and remove any media installed in the printer 2 Lower the Front Panel 3 Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover OG FrontPanel 89 _ Pen or similar og 8 Top Cover Release SO Top Cover 00 4 Insert your finger through the Access Hole and push out the Platen Roller Cover 5 Lift the Platen Roller Assembly up and out of the printer To Install 1 Insert the new Platen Roller Assembly into position Be sure the Belt is routed properly around the Gear this can be viewed through the Access Hole 2 Re install the Platen Roller Cover 3 Close the Top Cover pus
3. Compact4 9 9 Ibs 4 5kg Compact4 Mobile 41 Fto104 F 5 Cto40 C 10 95 non condensing 90 264VAC 47 63Hz Compact4 24 48VDC Compact4 Mobile Direct Thermal 2 4 9 IPS 50 125mmj s 200 or 300 dpi 8 or 12 dots mm Tear Up 8MB 4MB Roll Fed Die Cut Continuous Fan Fold 1 58 4 5 40 115mm 4 1 115mm 39 10mm 0 0023 0 0071 58 180m 3 9 100mm O D on a 1 5 3 0 40 77mm core Compact4 3 9 100mm O D on a 1 5 40mm core Compact4 Mobile USB RS 232 RJ 45 and 10 100BaseT LAN interface 300 to 115 000 bits per second BPS Xon Xoff CTS DTR Even Odd or None l or 2 7078 Embedded Fonts and Barcodes The printer is equipped with the most popular industry fonts and bar codes see the Class Series 2 Programmer s Manual for full listings and detailed information Approved Media To achieve optimum print quality and maximum printhead life Datamax O Neil specifies the use of Datamax O Neil brand media These supplies are specially formulated for use in our printers use of non Datamax O Neil supplies may affect the print quality performance and life of the printer or its components For a current list of approved media and ribbons for use in direct thermal and thermal transfer applications please contact a Media Representative at 407 523 5650 Side View Top View I lt G Media Dimensions Pesignator Description Maximum Minimum nn NALL 25
4. The Configuration Label provides valuable printer information including the firmware version memory allocations enabled options communications settings and label counter data To print the Configuration Label 1 Be sure the printer is properly loaded with media at least 4 inches wide and that the power to the printer is off 2 Turn on the printer 3 When the Status Light turns on press and hold the Control Button until printing begins After the printer has completed printing the Configuration Label the printer will enter Hex Dump Mode In this mode all data sent to the printer will be immediately output in hexadecimal code along with the printable ASCII equivalents The Hex Dump Mode is a useful tool for advanced users in the diagnosis of problems including communications handshaking and label format syntax errors To decode this information the Programmer s Manual is an essential reference To exit Hex Dump Mode simply turn the printer off or perform a Printer Reset by holding the Control Button for at least 25 seconds 3 2 Windows Driver The Windows driver is located on the Accessories CD Rom included with your printer For the latest version please visit our web site at www datamax oneil com Installing the Windows Driver Place the Accessories CD Rom included with your printer into your computers CD Rom drive Seagull Driver Wizard Once the CD Rom starts select your printer model and Welcome to the Seagull
5. As with all types of electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the equipment Carefully read the provided installation and operating instructions Read and follow all warning instruction labels on the printer Place the printer on a flat firm solid surface Make sure all openings on the printer remain unblocked never insert anything into the openings or ventilation slots Do not place the printer near a heat source e Do not use your printer near water or spill liquid into it e Be certain that your power source matches a listed voltage rating for the printer if unsure check with your dealer or local utility company e Do not place the power cord where it can be stepped on and if the power cord becomes damaged immediately replace it e If service is required use only qualified trained technicians to repair your printer Agency Compliance and Approvals d MP Compact4 UL60950 1 2nd Edition Y MP Compact4 Mobile UL60950 1 1st Edition US MP Compact4 CSA C22 2 No 60950 1 07 2nd Edition Listed MP Compact4 Mobile CSA C22 2 No 60950 1 03 1st Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents k EMC EN 55022 1993 Class A EN 50024 1998 WARNING This is a Class A product In a domestic environment this product may cause radio interference in
6. Driver Wizard then select Install Windows Driver from the menu This wizard helps you install and remove printer drivers When prompted select your printer from the list e g What would you like to do MP Compact4 Mark II Continue to follow the on install printer drivers screen instructions to install the driver Gel ci Remove printer drivers lt Back Cancel Important Notes The Windows driver functions the same as any other Windows printer A built in help file is available for complete information on all settings however there are some important settings that should be observed for trouble free printing Page Setup Tab Stock Options Tab Print Speed amp Printhead Temperature It is important that the Stock setting matches These two settings will have the greatest effect the size of the label you are using If you on print quality Some label stocks will require cannot find a match for your label click New more heat and slower print speeds to generate a and enter the dimensions of your label quality image E Printing Preferences Page Setup Graphics Stock Options About Stock Name USER 4 00 in 6 00 in Feed 4 00 Inf Sec Backup 2 00 Inf Sec Effects Mirror Image Negative Orientation Ce Portrait CO Landscape Portrait 180 Landscape 180 Preset Nae Current Settings j Manage Advanced Options 1399 2003 Seagull Scientif
7. It is recommended that a solvent containing isopropyl alcohol be used T Isopropyl alcohol is a flammable solvent always take the proper precautions when using this substance Proper cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs Visit our website at www datamax oneil com to learn more 4 2 Cleaning the Printhead If print quality declines symptoms include non compliant bar codes print dropouts and streaks see sample label below the NN typical cause is debris build up on the printhead Furthermore when the build up is not removed it may lead to element failure 2 greatly reducing the service life of the printhead E E A faulty print quality label shown Streaks indicate a dirty or faulty printhead 4 2 1 Cleaning Film Procedure To clean the printhead 1 Turn the Printhead Latch to the unlocked RELEASE position Remove any media installed in the printer 2 Load the Cleaning Film in the same manner as the media see section 2 3 3 Turn the Printhead Latch to locked PRINT position 4 Press the Control Button several times until the Cleaning Film is fed out of the printer 4 2 2 Cotton Swab Procedure To clean the printhead 1 Turn Off and unplug the printer Unlock the printhead latch and remove any media installed in the printer 2 Lower the Front Panel Allow the p
8. lt II E SA datamax onell Y Ka Wa I NS I A Pol AA o OU E Par Un U e gt le q N ge Copyright Information CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman under license from the Monotype Corporation Windows is a registered trademark of the Microsoft Corporation All other brand and product names are trademarks service marks registered trademarks or registered service marks of their respective companies Limitation of Liability In no event shall Datamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax O Neil hereunder by the purchaser for a defective product In no event shall Datamax O Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax O Neil in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damages and in those states the fore
9. 57775800 1 58 40mm B Uinerwgtb 4 5 115mm 1 58 40mm C gap ornotch between labels _______ 12 3mm 067 1 7mm D Lelleg 39 10mm Ef media thickness ___________ 0071 180um _ 0023 58m notch opening width Short Sensor 20 Smm Long Sensor 90 23mm media sensor aperture let justified H Lretective black mark width 4 5 115mm _ 1 58 40mm 11 distance between reflective marks ___ 39 10mm 067 1 7mm The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm The maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches R Ethernet Setup Introduction kl Before connecting Power or interface cables to the printer ensure the Power On Off Switch is in the Off position The Print Server makes IP requests at power up so before making a network connection to the printer consider how your IP addressing needs to be assigned The IP addressing of the Internal Ethernet Print Server can be configured in one of two ways Using a static IP Address or Using IP Discovery DHCP BootP or RARP At factory default settings DHCP is enabled and if equipped the Wireless module is disabled With Printer Off connect the network cable and serial cable then turn ON Printer The printer will now search for a DHCP server Allow up to
10. 90 seconds for the printer to retrieve an IP address If the printer does not receive a response from a DHCP sever it will fallback to a default IP 192 168 10 26 Wired Ethernet Connection LAN DMXConfig located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computers serial connection This is a vital tool for the use and configuration of wired and wireless printer setup for installation and setup information see Section 3 3 Pie Ei EA Penes blade nr io Demo Gasteoton Beure Deco Pret Goin Uem Functions Goer Peter Dosier 1 Connect the host to the printer with the supplied serial cable 2 Launch the DMXConfig utility Select the COM1 Port in the port listings Query the printer by using the Query Printer toolbar button top left This will connect to the printer and get the current printer settings 3 Next select the Network Tab Click on the Network Report Button This report will display the printers current IP address as well as other current network settings If the IP address shown is valid for you network Then this IP can be used for the windows driver setup If the IP address shown is not valid for your network then a static IP address will need to be assigned For static IP setup only 1 Click on the Wired Ethernet Configuration button 2 Set DHCP to Di
11. Connect the AC Power Cord to the receptacle on the back of the Printer and then plug the AC Power Cord into a properly grounded outlet The printer s power supply automatically detects and then adjusts to the applied line voltage see Appendix A for the acceptable voltage ranges DC Model 24VDC to 48VDC Connect the Black wire to the negative pole of the battery or chassis ground Connect both red wires to the positive pole of the battery Connect the white input connecter to the rear of the printer as shown The printer s power supply automatically detects and then adjusts to the applied voltage see Appendix A for the acceptable voltage ranges 2 2 Interface Connection The printer can be connected to the host via the USB serial wired Ethernet or optional wireless The printer will automatically connect to the first port that delivers valid data Once established the printer s power must be cycled Off and On to change an interface connection COM1 RIAS kl Before connecting Power or interface cables to the printer ensure the Power On Off Switch is in the Off position Serial Connections COM1 The serial interface supports RS 232C communications via a RJ45 connector The following list of serial port settings is menu selectable via host software driver and must match the host computer s serial port settings gt Baud Rate Default 9600 bps gt Word Length Default 8 bits Seri
12. Light will flash as the data is received 9 Following a successful download the printer will perform a cold reset The previous printer setup will not be affected unless substantial firmware data structure changes have occurred Print a Database Configuration Label to verify your new firmware version Following an unsuccessful download the printer will perform a warm reset The original firmware will remain operational If the printer fails to reset toggle the power Off and On Try re sending the file to the printer If the failure continues check the following possible causes An invalid or corrupted file is being downloaded Ensure the file being downloaded is correct and applicable for your printer model Possible communications error Check the cable connection between the host and printer and ensure that a quality shielded cable is used Possible memory problem Call for service A Specifications Mechanical Width Depth Height Weight Operating Temperature Humidity AC Input Voltage Printing Print Method Print Speed Resolution Tear Bar DRAM Memory FLASH Memory Media Ribbon Media Types Media Width Range Max Print Width Print Length Minimum Media Thickness Range Media Supply Roll Capacity Communications Interface Baud Speed Handshaking Parity Stop Bits Data Bits 9 1 230mm 10 2 260mm 4 1 105mm Compact4 4 9 125mm Compact4 Mobile 7 7 lbs 3 5kg
13. Port in the port listings Query the printer by using the Query Printer toolbar button top left This will connect to the printer and get the current printer settings 3 Next select the Network Tab 4 Click on the MPCrfNet Button Locate and set the following items gt Set Wireless Type drop down box to Infrastructure gt Set the SSID field to match the SSID of your access point gt Set any WLAN Security Settings if necessary For static IP setup gt For the DCHP setting check the Disabled value You can then set values for the printer IP subnet mask and gateway 5 Click on the Generic Network Configuration button Locate and set the following items gt Set the Network Interface drop down box to Wireless Ethernet 802 11 6 Send the settings to the printer using the Configure Printer toolbar button The printer will reset and will connect to your network 7 To confirm your settings select the Network Tab Click on the Network Report Button This report will display the printers current IP address as well as other current network settings Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver and start printing from your Windows applications see Section 3 2 Printers Internal Web Pages 1 Open your web browser Type in the IP Address of the printer The Default IP is 192 168 10 26 k7 Note If you have assigned a different IP Address to t
14. al to Parallel Converter An optional serial to parallel converter cable part 540707 is available for applications that require a parallel connection to the host USB Connection USB The USB Interface is supported in Windows 95 and greater Depending upon the operating system of your host computer installation may differ slightly Wired and Optional Wireless For setup information on wired and optional wireless connections see Appendix B 2 3 Loading Labels Load media into the printer as follows 1 Rotate the Printhead Latch clockwise to the unlocked position AC Models DC Models 2 Remove the Media Hub Guide AC Models Move the Thumb Latch to the released position and then slide the Media Hub Guide off the Media Hub DC Models Loosen the Media Guide Handle and slide the Media Hub Guide off the Media Hub Unravel approximately 12 of labels from the Label Roll Slide the labels and Label Roll into the printer from the side as shown Reinstall the Media Hub Guide onto the Media Hub Be sure the Media Hub Guide is lightly touching the edge of the Label Roll Secure the Media Hub Guide AC Models Move the Thumb Latch to the locked position DC Models Tighten the Media Guide Handle do not over tighten AC Models DC Models 5 Rotate the Printhead Latch counter clockwise to the locked position Printhead Latch AC Models DC Models 6 Turn the printer ON and wait for it to enter an id
15. e the DMXConfig utility located on the Accessories CD Rom that is included with your printer kl Older versions might not operate correctly with some printers For the latest version please visit our web site at www datamax oneil com Once you have installed the DMXConfig utility 1 Connect the host to the printer see Section 2 2 Interface Connection 2 Turn the printer ONT 3 Launch the DMXConfig utility 4 Select the desired printer from the list or the COM1 for serial connections Query the printer by using the Query Printer toolbar button top left This will connect to the printer and get the current printer settings 5 At this point you may browse the tabs and make any changes necessary to the printer configuration Once complete send the new settings to the printer using the Configure Printer toolbar button Maintenance and Adjustments 4 1 Cleaning Intervals d DEE TE EEE EEE nn nn nn nn nn nn nn nn This section details the cleaning adjusting and troubleshooting tips for the printer The following table outlines the recommended maintenance schedule for the various printer parts Printhead Turn off the printer before cleaning the After every roll of media printhead Use solvent on a cotton swab to clean the printhead from end to end Platen Roller Turn the power off Rotate the platen roller and After every roll of media clean it thoroughly with solvent and a cotton swab
16. f the printhead and platen roller Excessive pressure can reduce the service life of the printhead and platen roller while unequal pressure may cause faded print and label tracking problems 4 6 Media Sensor Configuration To accommodate a variety of media types the printer is equipped with three sensors A dual position transmissive sensor for gap and notch type label media and a reflective sensor for black mark type label media Several media types and their proper sensor settings are shown below Media Notch Edge Reflective Notch Media Media Black Mark Media Continuous Media Gap Label Media Type Sensor Gap Continuous Setting Inner or Outer Gap Inner Gap Outer BlackMark Requires the Label Length value to be set Most applications that use Gap Label Media will use the default setting of Gap Inner However if black mark or custom notch media is being used this setting must be changed The Media Sensor setting can be changed using the DMXConfig utility see section 3 3 for more information kl The Media Sensor settings can also be configured using the printer s internal web pages via a LAN connection Simply enter the IP of the printer in your browser to access these pages 4 7 Downloading Firmware E A A esse nn eee eee cece ee eee cece eee eee eee cess cece eee SE EEE
17. going limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from state to state Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax O Neil Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax O Neil Corporation All rights reserved Copyright 2013 Datamax O Neil Part Number 88 2351 01 Revision D Important Safety Instructions This printer has been carefully designed to provide many years of safe reliable performance
18. h down until it latches closed Raise the Front Panel and replace the media return the Printhead Latch back to the locked position 4 Plug in and turn On the printer Feed several labels to normalize tracking 4 5 Printhead Pressure Adjustment To accommodate a variety of media types printhead pressure is adjustable This pressure is factory set to work with most media types so this adjustment should only be performed after attempting to improve print quality through increasing the printer s Heat setting or decreasing the Print Speed setting When adjusting use only the minimum pressure necessary for better imaging To adjust 1 Lower the Front Panel 2 Load at least 4 102mm wide media see Section 2 3 3 Print a test label from the host Choose a label format with content that spans the width of the label 4 Unlatch the printhead Turn the Pressure Adjustment Screws counter clockwise to increase the applied pressure or clockwise to decrease it Make equal adjustments to each screw to achieve even print contrast across the media o Pressure Adjustment Screws 5 Re latch the printhead and repeat the test print Repeat step 4 until an acceptable print has been achieved When using narrow media it is necessary to reduce the pressure on the outer right Pressure Adjustment Screw and increase the pressure on the inner left Pressure Adjustment Screw This will kl prevent damage to the exposed areas o
19. he printer make sure to enter the correct IP Address 2 The following page will appear a me Ex ao Gall eee HOT IMF ORBAATICH PRINTER apom PRINTER STATUS e ERROR MESSAGE PRINTER MESSAGE READY APPLICATION VERSION E3 2787 144 14 01 0108 2010 PRINTER KEY AS EF I HU101 463 BERLIN 1 ee Of NA A os UWIT EORMATION BOOT LOADER BESA 140 DIS HETWDER STATUS FPGA VERSION ERAF GENERIC NETWORK PRINTHEAD WERSICH z018 CONFIGURA TIO WIRED ETHERNET CDNFIGUEATIUOHN MELIA SYSTEM SETTINGS MEDIA SETTINGS PRINT CONTROL PRINTER OPTIONS COMMUNICATIONS Ort Axe datamax oneil COPA En gen A i ET C 4 The printer s fourteen internal web pages are accessible via the navigation bar on the left hand side These pages contain many items associated with printer configuration the setup of the network card as well as wireless security settings kl You must provide a password to change any settings the default password is sysadm After changes are sent to the printer on all web pages the printer must be reset in order for the changes to take effect This can be done from the Reset Network Parameters web page If any address parameters were changed such as IP address subnet or gateway the printer might not be viewable from the current host if they are no longer on the same subnet
20. ic Inc Authors of the Barl ender label software Cancel Apply Help Print Head Temperature Send with job Graphics Options x Encoding auto x Cancel Apply Help The Windows application software used to create the label format will likely have a Page Setup screen This will also need to match the size of the label you are using 3 3 Printer Configuration Utility DMXConfig DMXConfig located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host serial port or any port with a Windows driver assigned to it DMXConfig Features Allows Real Time Control Query of Printer Configuration Define and Save Optimal Configurations for Applications Saved Configurations can be Shared with other Printers and Sent via Email Download Files Formats and Fonts Query Memory Modules Using a port that has Windows driver assigned to it requires Print directly to the printer option to be set within the printer driver properties box To change this setting Click on the Start Icon then click Settings gt Printers and Faxes Next in the list of displayed printers right click on the printer and select Properties Then Click on the Advanced Tab and select the Print directly C tapa mpg ra to the printer radio button and then click OK _ Be sure to us
21. le state green light on Press the front Control Button a couple of times to position the media and ensure proper tracking If the printer does not correctly sense the top of each label it may be necessary to calibrate the printer see Section 4 6 Media Sensor Configuration 3 Printer Operation 3 1 Front Panel 3 1 1 Status Light Conditions en Ready to print e Label Taken Sensor option is blocked O Out of stock labels or printer jam Red Clear the printer jam or reload labels as necessary press the Control Button to clear Internal printer temperature is too hot printer has entered a cool down mode Red Flashing 3 1 2 Control Button Printer Status Ready Busy Printing Faulted Led Green Led Green Flashing Led Orange Led Red Feeds Label Resumes Printing Clears Faults Hold for 5 seconds Prints Network Cancels Baich until orange flashing Report Hold for 10 seconds until green flashing Performs Quick Media Calibration Hold for 15 seconds Resets Parameters to Dealer Settings Resetting the printer will clear RAM of downloaded images fonts label formats and remove temporary printer configuration changes Bee E en a Resets Parameters to Factory Defaults until orange flashing Hold for 25 seconds Resets the Printer until red flashing 3 1 3 Configuration Label Initiation of this mode causes the printer to print its Configuration Label and to begin the Hex Dump Mode
22. rinter To print labels or tags simply refer to the instructions included with the software you have chosen to create the labels A Windows printer driver can be found on our website http www datamax oneil com or on the included CD ROM for printing from common applications If you wish to write a custom program a copy of the Class Series 2 Programmer s Manual can also be found on the CD ROM 1 2 Unpacking After removing the printer from the packaging material check the contents The following items should be included Printer Power Cord Serial Cable p n 502542 Cleaning Card p n 70 2087 01 CD ROM and Documentation Any special or additionally purchased items Additional Requirements The following items are necessary for generating labels from your printer Contact your customer support or sales representative for advice on which media and software may best be suited for your application USB Cable Ethernet cable for optional LAN connectivity Applicable Label Media D It is a good idea to save all packaging materials in the event that shipping the printer is ever required 2 Printer Setup 2 1 Power Connection Power Connections kl Before connecting Power or interface cables to the printer ensure the Power On Off Switch is in the Off position Place the printer on a firm level surface Ensure that the Power Switch on the Printer is in the Off position AC Model
23. rinthead to cool before proceeding 3 Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover 4 Using a Cotton Swab moistened not soaked with isopropyl alcohol gently wipe away any build up on the Printhead surface paying close attention to the burn line Allow the Printhead to dry cables removed for clarity 5 Close the Top Cover push down until it latches closed Raise the Front Panel and replace the media return the Printhead Latch back to the locked position 6 Plug in and turn On the printer Feed several labels to normalize tracking 4 3 Printhead Replacement To replace a damaged or worn printhead follow the procedure below Printheads are fragile use extreme care when handling and never use a sharp object on the surface If you have questions contact a qualified technician or Datamax O Neil Technical Support before proceeding To Remove 1 Turn Off and unplug the printer Unlock the printhead latch and remove any media installed in the printer 2 Lower the Front Panel Allow the printhead to cool before proceeding 3 Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover OG Front Panel o 89 Penor similar tool Top Cover Release D Top Cover i 4 While pressing down on the Printhead Carrier loosen and remove the Printhead Screw using a Phillips Screwdriver Printhead Printhead Carrier 0 Printhead Screw
24. sabled then set the following with appropriate values for your network Printer IP Address Printer Subnet Mask Printer Gateway 3 Send the settings to the printer using the Configure Printer toolbar button 4 The printer will reset and will connect to your network using the IP you provided Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver and start printing from your Windows applications see Section 3 2 Wireless Connection optional DMXConfig located on the Accessories CD ROM is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computers serial connection This is a vital tool for the use and configuration of wired and wireless printer setup for installation and setup information see Section 3 3 Connecting the Antenna gt Extend the antenna then align the base to the connector located on the rear of the printer Turn the base clockwise until fully seated and tight on the connector gt Raise and position the antenna To avoid permanent damage do not pull on the antenna when handling the printer ls P be L ene Forte tints 1 Connect the host to the printer with the supplied A BSH certs de wai y Ea Ina OB IE ch TT ames EE Ke sages ta P sam ee ld serial cable 2 Launch the DMXConfig utility Select the COM1
25. which case the user may be required to take adequate measures Contents 1 Getting Started Jal ITO in ras 1 Fee UND EE 1 2 Printer Setup 2 1 PoWer CONNECCION EE 3 2 2 Interlace CONN Cll ON u u ee ebria 4 Zeo LO GIO LO A o o o A o o 5 3 Printer Operation S L FROM Pa usara ir i n 7 EN WS HE eg EAR e leet OT EOS a ea 7 331 2 LONTOO BUE ee ee nee een ee ner Lee 7 gt Ll CONOUG ED asii a 8 3 2 WINCGOWS DI TE 9 3 3 Printer Configuration Utility DMXConfig Pasaia tara ios 11 4 Maintenance and Adjustments 1 1 e Te tin et ae EE 13 4 2 Clea in g me PIO a as 14 42 1 Cleaning Filii Procedure ria peda 14 42 2 CORON SEENEN 15 4 3 Printhead e e En EE 16 4 4 Platen Roller Replacement isa 18 4 5 Printhead Pressure AUS Me Easton 20 4 6 Media Sensor Configuration a itar a 21 4 7 Downloading PIMA Vion cae uu a a ae 22 Appendix A Specifications Appendix B Ethernet Setup 1 Getting Started 1 1 Introduction Congratulations on your MP Compact4 Mark II printer purchase The MP Compact4 Mark II printer family hereafter referred to as the printer blends the rugged durability of die cast construction with state of the art electronics and user friendly features to redefine the standard in industrial thermal printers The printer s USB RS232 serial or optional wired and wireless LAN connectivity allows easy interfacing to any host system This manual provides all the information necessary to operate the p
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