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User Guide - Bayer Diabetes Care Schweiz

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1. HINTS e A legend appears on most reports explaining the symbols e You can view the details about any of your entries by pointing your mouse to a data point in the graph or a Logbook entry e Some meters have the option to mark insulin dosage and carb intake Those entries will download with the blood sugar readings from the meter e Reports on your screen will be colour coded to display readings as Above Target yellow Target green or Below Target orange 15 Logbook Report Logbook Trends Standard Day Standard Week summary Carb Unit Logbook Range March 8 2011 to March 13 2012 Change Date Range Morning Midday Evening 12 00 AM 8 00 AM 2 00 AM 4 00 PM 4 00 PM 12 00 AM e Blood sugar values will appear in the Blood Sugar ey column e Comment entries are marked with a e e The Fasting SI Before Meal o and After Meal symbols may appear with a blood sugar reading e Insulin entry values will appear in the Insulin A column e Carb entry values will appear in the Carb column e Entries marked in the meter with the Logbook symbol will have a eA symbol with the reading e Any control tests will have a tf marker with the reading e Readings that have been marked as deleted in the meter All BREEZE 2 and some CONTOUR meter models will be marked with an Il in GLUCOFACTS DELUXE Please review your meter User Guide to confirm whether this applies to your meter e A Show
2. Non Meter Devices Not Working 48 Since started using GLUCOFACTS DELUXE with my meter one of my other devices for example my PDA is not working when I connect it to my computer HINT you will not experience these port problems if you are using a meter with a USB connector GLUCOFACTS DELUXE and your non meter device may be trying to use the same COM Port Here are some things you can do to fix this problem 1 You can close down GLUCOFACTS DELUXE while you are using a non meter device so there is no conflict over a port OR You can disable turn off Serial Communication when you are finished using GLUCOFACTS DELUXE You can then enable turn on Serial Communication each time you run GLUCOFACTS DELUXE and avoid connecting any other device to the computer while the application is running HINT even if your meter is not connected to GLUCOFACTS DELUXE the application will continue to search for a port s while it is running as long as Serial Communication is enabled For directions on setting Serial Communication see For Non USB Meters Designate COM Ports OR If you Know the COM Port s that your non meter device always uses you can manually change the port settings in GLUCOFACTS DELUXE to avoid these ports See For Non USB Meters Designate COM Ports Note that a conflict between GLUCOFACTS DELUXE and other software will not damage any non meter device or its software Port Problems
3. A button function on the CONTOUR USB CONTOUR NEXT USB Home screen and on all report pages in GLUCOFACTS DELUXE that lets you quickly print out reports using saved print settings Simple Print uses the reports and time period you have selected in the Settings section of the application HINT the default print settings for all print and PDF functions are the Last 2 Weeks for the Logbook Standard Day and Standard Week Reports Standard Deviation A measure of how much the blood sugar results vary A low standard deviation means the blood sugar readings are similar a high standard deviation means the blood sugar results vary widely In GLUCOFACTS DELUXE a minimum of 3 readings is required to calculate standard deviation A feature in some CONTOUR meters that allows users to view their Before Meal Average After Meal Average and Total Average when the AutoLog feature is ON When AutoLog is ON the Total Trends Average will include readings marked as No Mark The Trends feature displays your averages and your results as they compare to your targets for a range of time that you select The range of time used to calculate your Trends Average depends on your meter and can be changed See your meter User Guide for the Trends Average Ranges available for your meter A graph of blood sugar readings by day for a specified date range with the option to include a carb and or insulin graph for the date range in the report Unive
4. If you are using a CONTOUR NEXT USB meter and you have not installed Smart Launch on your computer follow these instructions to install Smart Launch to your computer If your computer has a 1 Insert your meter into a USB port A window named GLUCOFACTS will open 2 Find and double click on the folder icon to open the GLUCOFACTS drive Windows 3 Find and double click on the GLUCOFACTS DELUXE Smart Launch Win operating system application 4 Follow the prompts to install Smart Launch on your PC 5 The GLUCOFACTS DELUXE application will automatically launch now and every time you insert your meter into a USB port on your PC 1 Insert your meter into a USB port A window will open showing the GLUCOFACTS drive MAC operating 2 Find and double click GLUCOFACTS DELUXE Smart Launch Mac mpkg system 3 Follow the prompts to install Smart Launch on your MAC 4 The GLUCOFACTS DELUXE application will automatically launch now and every time you insert your meter into a USB port on your MAC HINT you may need to disconnect and reconnect your meter to automatically launch GLUCOFACTS DELUXE now Step 3 Launch Meter Version e Connect your CONTOUR USB or CONTOUR NEXT USB meter to your computer e When GLUCOFACTS DELUXE launches from your meter you will see a Welcome Screen similar to this i Contour RA next ISB mg Contour aai PLUG IN KNOW MORE 57 next Ss TAKE ACTION Track Trends with
5. Locate the Uninstall GLUCOFACTS DELUXE icon on your desktop or find it using the Finder in the path Applications Bayer HealthCare GLUCOFACTS DELUXE Double click on the uninstall icon and follow the instructions provided by the uninstaller of GLUCOFACTS DELUXE 54 Index OS ege 9 Connecting Meter to COMPUTE seccccenxaceeeecsnsoncenssadeeseeennessatauidseterenaeasstasidastaceenewsanbdaatneestere 5 Database Computer Version EE 34 Download TE Ee Le ln e EE 14 ena LIS ein elen En EE 56 ld geet 51 Ee E 40 EB Uefa 63 po cB E E Ef del ME 12 OUR Egeter Metr VGI ME TS dl S ETE EE E N E EE EE ETE E E E E EE 31 daite EE e A EE E E A EAE A E N 5 Computer Version NEE 8 Val WSU SIO I EE 5 DEELEN 26 FOG UGE SCC SS areire Eon anae AEE nse saeoancsmuaaane nityn sa euassicanes passe aesenenonsendssecnnedducansccounenescaneaen 99 RODOM ea a EEE EE E E E ee 19 KUER 20 Seilen 20 LOGDOOK Tee 16 PANUNG TRO DONG EEN 18 SHEI 19 Bet ROPO GE 16 SUPONE A BEE 4 leeft ei e ie UNO E 44 LVDS TAM cca teenceamasieaiae sete tesa E E eoan deneseeansaumecun dane E eeamaqnancusacns 54 Sai 54 FO APO e A A 54 55 When you downloaded this software you agreed to the following terms and conditions Bayer Healthcare END USER LICENSE AGREEMENT 1 GRANT OF LICENSE Bayer HealthCare LLC Diabetes Care BAYER grants you the right to use one copy of the enclosed BAYER software program the Software Bayer s GLUCOFACTS DE
6. Reports Show a Reference Method Menu 49 GLUCOFACTS DELUXE displayed a message that another application may be using this COM Port HINT you will not experience these port problems if you are using a meter with a USB connector This message indicates that Bayer s GLUCOFACTS DELUXE cannot communicate with your meter using this port Solution 1 change your communication port COM Port settings 1 Click on the top toolbar then click the General tab 2 Click Manage Connections 3 If you know the COM Port s you want GLUCOFACTS DELUXE to use check the Use box to the right of each COM Port in the Detected Ports column The port you check should have a Status of Available 4 Select Scan selected ports only 5 Click Save Solution 2 check to see whether another application is using this port and wait until that application is finished before running Bayer s GLUCOFACTS DELUXE HINT some programs may open a communication port and keep it open all the time preventing other applications from using this COM Port A COM Port may only be opened by one program at a time Exiting the application or rebooting your computer will most likely make the COM Port available for your meter There is a Reference Method drop down menu at the top of my GLUCOFACTS DELUXE reports Why If you download readings from multiple meters and they use different Reference Methods in the selected date range GLUCOFACTS DELUXE provid
7. e When GLUCOFACTS DELUXE launches from your computer you will see this Welcome Screen OO St ren GER Simplify Life with Diabetes To get started Simply plug in a supported Bayer meter to this computer and turn it on View Records Help Simplewins C Bayer HealthCare Diabetes Care Connect Your Meter For your convenience you can leave your cable from Bayer connected to the computer at all times For CONTOUR USB or CONTOUR NEXT USB meters e Remove the meter cap with the Bayer logo on it to reveal the USB connector e Plug the meter into the computer s USB port OR Use the USB extension cable provided in your meter kit e Plug the USB connector into the computer s USB port e Plug the other cable end into the meter CAUTION Please be aware that USB ports in some computers and self powered USB hubs can become much warmer than the surrounding room If you wish to test immediately after disconnecting from your computer please use the USB cable provided for the supported meter For any other supported Bayer meter e Your computer will have one or more of the following o Aserial port that has 9 pinholes for a serial cable or o AUSB port lt gt The cable you use must fit one of the ports available on your computer If you are using Bayer s USB cable blue Please follow the instructions received with the Bayer s USB cable for first time installat
8. Website Simple Print Glucofacts Deluxe All Rights Reserved Step 4 Personalise Your Meter Optional e Click on the top toolbar e Click the Profile Details tab and change Profile fields as necessary e Click Save Changes tO Ge D Qyeotacts o 2 x E Contour Add and edit pre Next USB Serial P200034 QOQQO k Reports 9 E Profile Details MGE Setting Preferences 9 Meter Information dih FirstName Last Name Date Of Birth Day v Month v Year v Setup of the meter version is now complete Initial Setup Computer Version of GLUCOFACTS DELUXE The computer version of GLUCOFACTS DELUXE can be used with any supported Bayer meter The database feature on the computer version allows you to download data from multiple meters or users Install GLUCOFACTS DELUXE on Your Computer If you have WinGLUCOFACTS installed GLUCOFACTS DELUXE will not replace that software You can import the files from your WinGLUCOFACTS software To download and install from the internet site go to www bayerglucofacts com and follow the directions on the screens Installation of the computer version is complete Once installed a shortcut icon for GLUCOFACTS DELUXE will be added to your desktop for easy access to the application GLUCOFACTS Deluxe 3 01 e Double click on this icon to launch the application now and each time you want to run the computer version of GLUCOFACTS DELUXE
9. all legal costs incurred ENTIRE UNDERSTANDING This Agreement constitutes the entire Agreement between the parties for the supply of the Software and its associated user manuals and supersedes all prior arrangements agreements representations and undertakings This Agreement may not be changed or modified except by a written instrument duly executed by each of the parties hereto GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of the state of Delaware without reference to conflict of laws Each of the parties hereto agrees to exclusive jurisdiction in the courts of the State of New York TAXES AND DUTIES You shall be responsible for the payment of all taxes duties or levies that may now or hereafter be imposed by any authority upon this Agreement for the supply use or maintenance of the Software and if any of the foregoing taxes duties or levies are paid at any time by Bayer you shall reimburse Bayer in full upon demand ACKNOWLEDGEMENTS I acknowledge that I have read this Agreement understand it and agree to be bound by its terms and conditions 5 Bayer HealthCare IN CANADA Manufactured for Bayer HealthCare LLC Subsidiary of Bayer Corporation Mishawaka IN 46544 USA Distributed by Bayer Inc Toronto Ontario MOW 1G6 Canada Bayer Diabetes Care Helpline 1 800 268 7200 www bayerdiabetes ca IN UK Distributed by Bayer plc Diabetes Care Bayer House Strawberry H
10. application and do not change the blood sugar ranges you may have in your meter CAUTION These values can be changed to the range you and your health care professional decide are your personal target ranges J N WARNING Discuss your Target ranges with your health care professional 20 First select one of the following If You Wish to Change Blood Sugar Ranges Initial Steps Select the person from the CH list and click CH for one person in the database the Setting Preferences tab HINT changes to the application s standard blood sugar ranges will apply to all reports unless other ranges have been specified CH for all reports for everyone in the database individually for a person Click the Settings GC button on the top toolbar Click on the top toolbar and click the Setting Preferences tab A WARNING Discuss with your health care professional what blood sugar ranges are best for you J N WARNING e If your blood sugar reading is under 2 8 mmol L follow medical advice immediately for meter version e If your blood sugar reading is over 13 9 mmol L wash and dry your hands well and repeat the test with a new strip If you get a similar result follow medical advice immediately e Always consult your health care professional before changing your medication based on test results 21 Then follow these steps 1 Click the Blood Sugar tab If GLUCOFACTS DELUXE has a database CH and yo
11. checkbox lets you show or hide the Data Analysis Table below the Logbook Graphs in GLUCOFACTS DELUXE Reports e The blood sugar entries are displayed as Ai in the graphs e On some reports with graphs you can click Q to zoom in on the readings This changes the scale of the graph to remove extra white space HINT the Zoom In feature applies only to displayed reports printed reports are always full scale Trends Report After a successful meter download you will be automatically directed to the Trends report The Trends report contains blood sugar carbs and insulin entries You can select to show carbs and insulin entries by clicking the Show checkbox on the right above the Legend Only the CONTOUR NEXT USB meter allows carb and insulin entries on the meter For all other supported meters you will need to install GLUCOFACTS DELUXE on your computer to manually enter insulin and carbs 16 The following are examples of the Trends report and include carbs and insulin Other reports are viewable by selecting one of the report tabs See your meter User Guide to confirm if your meter has been set up in mmol L Example Trends Report in mmol L With Carbs and Insulin Logbook Trends Standard Day Standard Week Summary Carb Unit Grams Trends from March 8 2011 to March 14 2011 Change Date Range KKK GR 22 2 16 7 11 1 BLOOD SUGAR Carbs VIOwlW SONY US 4 show Carbs
12. install GLUCOFACTS DELUXE to both computers On the 32 bit computer follow the import steps below After importing the WinGLUCOFACTS files copy the Bayer db see CH Confirm the Location of the Database File for GLUCOFACTS DELUXE above from the 32 bit computer to the location of the Bayer db file on the 64 bit computer 1 Click CH on the top toolbar Click Import in the upper right corner of the screen Click Continue to proceed or Cancel to return to the list without importing P N In the Locate Data window choose one e Select a single WinGLUCOFACTS file to import OR e Select a folder containing WinGLUCOFACTS files to import 5 Enter the file folder name that contains the Bayer s WinGLUCOFACTS person or group you wish to import OR Click the Browse button to navigate to the correct folder Highlight the file folder and click Import Save to select it HINT only files from Bayer s WinGLUCOFACTS version 3 0 or higher with a file type of dex containing a first and last name may be imported 6 When the file folder is displayed in the Locate Data box click Import 38 7 If GLUCOFACTS DELUXE finds a Bayer s WinGLUCOFACTS person s with the same Name Date of Birth and ID as someone in the application for example John Smith below Import Data Tool E Step 3 ResoWve Conflicts DUPLICATES FOUND GLUCOFACTS Deluxe tried to import the following people and found a duplicate name ID and bi
13. location already has a database file in existence The selected remote database is invalid The user tried to delete meter readings GLUCOFACTS DELUXE Displays Possible Cause I002 1003 JAVA JAVA ME02 ME08 ME10 PRO1 RDO1 52 WV ctucoracts has encountered an unexpected error Please contact Customer Support Error Code 1002 WV ctucoracts has encountered an error while loading important settings They have been replaced with valid values Error Code 1003 Java needs updating with internet access Java needs updating without internet access WV atucoracts has encountered a communication error Please reconnect the correct meter and try again Error Code ME02 Wine connected meter is not supported Please connect a supported meter Error Code MEO8 WY atucoracts has encountered an error while updating the meter date time Please check the PC date time settings and try again Error Code ME10 WY atucoracts has encountered an error File containing the configuration settings is missing so all settings will revert to the defaults Error Code PRO1 WY atucoracts has encountered an error while loading one or more blood sugar readings They have been ignored Error Code RDO1 Help file is missing Settings file may have been corrupted Download the latest version of Java available from the link provided in the error message Locate the Java folder on
14. location is EMPTY in Properties File Error Code DB02 WV atucoracts has encountered an error Database not present in the specified location Error Code DB03J WV crucoracrs has encountered an error Database file is read only Error Code DB04 W crucoracrs has encountered an error Database file name must be Bayer db Error Code DOS WV aiucoracts has encountered an error Invalid Database file Error Code DBO6 WV atucoracts has encountered an error Invalid selection Please select a valid folder and try again Error Code DB07 W selected database is same as current database Please select a different database file and proceed Error Code DB10 W atucoracts has encountered an error Database already present at this location Do you want to overwrite Error Code DB11 WV atucoracts has encountered an error Invalid database Error Code DB13 WY readings downloaded from your meter may not be deleted Error Code GE03 Application has encountered a problem in database operations Location specified in the database Location property file is empty The database is not present in the specified location The database file has read only permissions The selected database file name is not Bayer db Selected database file is invalid Selected database location is invalid in the create database scenario The selected database file is same as the old database file Selected
15. meter reading marked on the meter by the user to indicate the reading was taken after food where food is generally thought of as breakfast lunch dinner or a substantial snack Only some meters provide meal markers The AutoLog feature present in some CONTOUR meters lets you mark your test result as Before Meal or After Meal during the 5 second test countdown You can select No Mark if you are testing at times other than before or after a meal When AutoLog is ON a result will not appear until it is marked as Before Meal After Meal or No Mark unless the result is in the High hyperglycaemic or Low hypoglycaemic ranges You can change Before Meal and After Meal Target blood sugar ranges when AutoLog is enabled Refer to your meter User Guide for more information about AutoLog including what the default setting is on your meter Average The average blood sugar reading for the specified date range Calculated by dividing the sum of all blood sugar readings by the number of individual readings Calculated for the Summary Report as the total number of blood sugar tests taken in the specified date range divided by the Days Covered A chart where the height of each bar column represents the percent of blood Sugar readings in each blood sugar range compared to the total number of readings Also called a Bar Graph Pre meal reading A blood sugar meter reading marked on the meter by the user to indicate the reading was taken bef
16. steps do not apply 1 Make sure the cable is firmly plugged into the meter and that proper cable drivers are installed Your meter screen displays 3 dashes when the meter is properly connected to the computer 2 Click on the top toolbar then click the General tab Click Manage Connections and make sure Serial Port Communications is set to Enable 4 Ifyou have used your meter with GLUCOFACTS DELUXE in the past there may be a problem with the COM Port s you set up To check your COM Port settings see Troubleshooting gt Port Problems 5 If you are using GLUCOFACTS DELUXE for the first time follow the steps in Enable Disable Serial Communication 6 Ifthe problem persists contact Customer Support See Customer Support My meter timed out in the middle of a task y or the an T If the Home screen displays a disconnected meter picture Current Status on a person s Meter Information screen is Meter is not detected your meter may have timed out turned off Please note this will not occur with CONTOUR USB and CONTOUR NEXT USB meters which will always be on when connected to a computer Simply turn your meter back on GLUCOFACTS DELUXE will detect your meter and resume activities HINT when a CONTOUR USB or CONTOUR NEXT USB meter is connected it will remain turned on HINT to view the Meter Information screen select the meter owner from the CH list then click the Meter Information tab
17. the GLUCOFACTS drive and open it Double click on the provided Java installer to install Java on your PC There was a communication error during download The user may have changed the High or Low settings in the meter to values that conflict with one of the non visible targets in the meter The meter is not supported The PC date is invalid for the meter The property file may be deleted or corrupted Blood sugar readings may have been corrupted GLUCOFACTS DELUXE Displays Possible Cause Locate the Glucofacts bat file in the GLUCOFACTS drive Smart Launch Fails If Smart Launch fails to install Windows Double click on this file to launch GLUCOFACTS DELUXE Locate the Glucofacts app file in the GLUCOFACTS drive Smart Launch Fails If Smart Launch fails to install MAC Double click on this file to launch GLUCOFACTS DELUXE WV atucoracts has encountered an WGF01 error Corrupted data in dex files The data may be corrupted Error Code WGF01 V crucoracts has encountered an error a WGFO02 Corrupted dex file in the selected path The tile is corrupted Error Code WGF02 WV atucoracts has encountered an error The dex file is missing the patient s WGFOS Error Code WGFO03 first or last name GLUCOFACTS DELUXE Product Updates If you have an internet connection you will be automatically notified of product updates If you do not have access to the internet please use the phone n
18. to attach a device such as a meter or printer to the computer using a cable A meter reading obtained by testing a control solution used to ensure a meter is functioning properly Control readings are not included in calculations of average or standard deviation A time range within a day for example a Morning time period may range from 5 30 am inclusive to 10 00 am exclusive The name associated with a Daily Time Period for example Morning or Evening editable by the user The number of days in the specified date range Displayed in the Summary Report The standard or pre set value in GLUCOFACTS DELUXE Users can change default settings for blood sugar ranges daily time periods and date ranges for reports A blood sugar reading marked on the meter as deleted by the user Deleted readings are not included in calculations of average or standard deviation Note that only certain meters allow the user to delete readings A blood sugar meter reading marked on the meter by the user to indicate the reading was taken after fasting where no food has been eaten for 8 hours Note that only some Bayer CONTOUR meters provide fasting markers Abbreviations amp Terms Definition GLUCOFACTS Settings High Limit High Reading Insulin Entry Insulin Type Logbook Marker Low Limit Low Reading Max Min No Mark 42 The application s settings for blood sugar ranges and time perio
19. you by Bayer under this Agreement without Bayer s prior written consent If Software is an update any transfer must include the update and all prior versions You shall not modify adapt or translate the Software or accompanying written materials You also shall not alter or remove copyright and other proprietary notices that appear on or in the Software or accompanying written materials You shall not or shall not have a third party reverse engineer decompile disassemble or translate the Software ENHANCEMENTS AND UPDATES From time to time at its sole discretion Bayer may provide enhancements updates or new versions of the Software on its then standard terms and conditions thereof This Agreement shall apply to such enhancements LIMITED WARRANTY You assume all responsibility for the selection of the Software as appropriate to achieve the results you intend Bayer warrants that the enclosed medium upon which the Software is recorded shall be free from defects in material and workmanship under normal use and conditions and that the Software shall perform substantially as described in its documentation for a period of thirty 30 days from download EXCEPT FOR THE FOREGOING LIMITED WARRANTY THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE 56 10 11 12 13 CUSTOMER REMEDIE
20. 0 for Grams and 1 40 for Points or Choices 9 Foran Insulin entry enter the Insulin dose in units for example 12 5 Valid range is 1 200 units 10 For an A1c HbA entry enter the Alc value then set the Alc measurement units for example 7 0 or 75 mmol mol Valid range is 3 0 20 0 or 9 195 mmol mol 11 For a Comments Only entry enter any comments in the Comments text box HINT you may enter comments for any entry type 12 Click Save Add an Entry to save this entry and add another click Save to save this entry and exit or click Cancel Edit an Entry in the Logbook a Select the person from the CH list Click the Logbook report tab Find the entry in the cell and click to select it Click Edit an Entry Change field values as needed D o fF oO DN Click Save or Cancel HINT only the Comments field can be edited on meter readings 25 Delete a Manual Entry From the Logbook 1 Select the person from the CH list 2 Click the Logbook tab 3 Find the entry in the Logbook and click to select it 4 Click the Delete key on your computer s keyboard and click OK when you are prompted HINT entries downloaded from a meter cannot be deleted O Meter Settings Change Meter Settings and Formats HINT the Meter Information screen in GLUCOFACTS DELUXE will display those settings that are available on the connected meter Note that different meters provide different levels of f
21. FACTS DELUXE automatically assigns a temporary person to this meter You can view and print all reports for the temporary person as well as select the temporary person from the CH list until the next meter is downloaded or you close the application HINT there can only be one temporary person in GLUCOFACTS DELUXE at a time 35 Find a Person in GLUCOFACTS DELUXE 1 Click CH on the top toolbar GLUCOFACTS DELUXE lists all people currently stored in the system You can move through the list by using the scroll bar on the right Type the ID First Name Last Name or Date of Birth in the text box As you type GLUCOFACTS DELUXE lists all the people who are a match Click on the row to select the person you want GLUCOFACTS DELUXE copies the whole row into the text box If the name in the text box is correct click Find Person The row is highlighted Click once on the highlighted row to go to the person s page Remove a Person Important Note use the Delete Person button with care The person you delete cannot be restored 1 P N Click CH on the top toolbar Select the person from the list When the person s page displays click Delete Person in the upper right corner of the screen When you are prompted to confirm the deletion click YES Change the Sort Order of the People List By default the People list is sorted in descending order from A to Z by Last Name but you can sort the list in ascending o
22. High and or Low blood sugar limits e Click or press and hold the plus and minus kg buttons OR e Click and drag the slider handles on the High Low column as shown OR e Type the High Low numbers in the white boxes 6 Click Update Meter or Cancel CAUTION For some meters the meter s High and Low settings can be changed only through GLUCOFACTS DELUXE High and Low limits must be within the limits set by the meter CH Change a Meter s Blood Sugar Ranges to Match GLUCOFACTS DELUXE If your meter allows you to set High Target and Low Target blood sugar levels GLUCOFACTS DELUXE warns you if the meter s Target blood sugar levels are not the same as the Personal Target levels in the application CAUTION For CONTOUR USB and CONTOUR NEXT USB meters you will only be warned if AutoLog is OFF N WARNING Discuss with your health care professional what High and Low Target levels are best for you You can change the meter s High Target and Low Target levels during or after a download as long as the meter is still connected CH During a download 1 Click Synchronise Meter to Match GLUCOFACTS amp Continue on the Synchronise Settings window CH After a download 1 Click the Meter Information tab A warning message displays if the meter s date and time and or Target Blood Sugar levels are out of sync with the application for example W meter Blood Sugar Ranges do not match the Softwar
23. Insulin LEGEND ey Blood Sugar 3 Fasting Before Meal After Meal GC Logbook Manual Entry LA Comment Ay Insulin Entry Carb Entry E Above Target 10 1 33 3 mmol L oO Target Reading 3 9 10 0 mmol E Below Target 0 0 3 8 mmol L The Trends report displays a red vertical bar that you can slide right or left to line up the carb and insulin entries with each other and with the blood sugar readings on the graph above Click on the top or bottom anchor or anywhere on the vertical line to drag it left or right 17 View Details About Readings on a Report If you move your cursor over any data point on a graph or over an entry in the Logbook a tool tip will open and display information associated with this reading Examples wednesday August 3 2011 9 49 AM Before Meal Stress View Same Day Week Readings in Standard Day Week Report e Click on a data point on the Standard Day or Standard Week Report graph GLUCOFACTS DELUXE will connect this reading with all readings that occurred on the same day or in the same week within the selected date range e To disconnect the line click anywhere in the graph outside a data point OQ Printing Reports Print Reports To print a report while you are viewing it follow these steps This will not affect your automatic printing options 1 Click the O button in the upper right corner of the screen 2 Click in the box beside each report you wish to print
24. LUXE system software and all related utilities on a single terminal connected to a single computer i e with a single CPU You may not network the Software or otherwise use it on more than one computer terminal at the same time COPYRIGHT The copyright in the Software is owned by Bayer and is protected by Canadian and United States copyright laws and international treaty provisions You must treat the Software as copyrighted material except that you may either a make one copy of the Software solely for backup or archival purposes or b transfer the Software to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the written materials accompanying the Software TERM OF LICENSE If you fail to comply with any term of this Agreement the license is terminated If the software is being provided to you on loan the license will terminate when the loan is terminated Otherwise the license will continue until the date when you cease to use the Software unless earlier terminated Upon termination of this Agreement you shall at your own responsibility and expense delete or destroy immediately all Software OTHER RESTRICTIONS You shall not distribute rent lease or otherwise transfer all or any part of the Software or written materials to any third party without Bayer s prior written consent You also shall not sublicense assign or otherwise transfer all or any part of the rights granted to
25. NT this error will not occur if you are using a meter with a USB connector This is not a problem with Bayer s GLUCOFACTS DELUXE After each successful download some meters display an E 14 and automatically disconnect from the application Your data is not affected and you can press the M button on the meter to turn it off If you want the meter to stay connected to GLUCOFACTS DELUXE 1 Turn off your meter and turn it on again 2 The meter error message no longer displays and you can continue working with this meter The application displays No dex files found in the selected path during an Import Only files with a dex extension can be imported from Bayer s WinGLUCOFACTS into GLUCOFACTS DELUXE The folder you selected contained files with other extensions Click OK and select a different folder The Meter Information page does not display Fasting Before Meal After Meal Targets Your meter must be set to AutoLog ON in order for Fasting Before Meal Fasting Before After Meal Target blood sugar levels to be displayed and editable in After Meal Targets GLUCOFACTS DELUXE Not Displayed When AutoLog is ON the overall Target levels can only be viewed not edited from the Meter Information screen HINT fasting levels are only available in some meters See the Glossary for a definition of AutoLog The application displayed the following error message when a High or Low Limit was b
26. S Bayer s entire liability and your exclusive remedy shall be at Bayer s option repair or replacement of the Software that does not meet Bayer s Limited Warranty and which is returned to Bayer This Limited Warranty is void if failure of the Software has resulted from accident abuse or misapplication Any replacement Software will be warranted for the remainder of the original warranty period or thirty 80 days whichever is longer NO LIABILITY FOR CONSEQUENTIAL DAMAGES Unless otherwise prohibited by local or state law in no event shall Bayer or its suppliers be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of use of or inability to use this Bayer product even if Bayer or its dealer have been advised of the possibility of such damages MISCELLANEOUS You shall have no right to sub license any of the rights of this Agreement for any reason In the event of the breach by you of this Agreement you shall be liable for all damages to Bayer and this Agreement shall be terminated If any provision of this Agreement shall be deemed to be invalid illegal or unenforceable the validity legality and enforceability of the remaining portions of this Agreement shall not be affected or impaired thereby In the event of a legal proceeding arising out of this Agreement the prevailing party shall be awarded
27. To de select click again 3 Select the number of days to be included in the report The current date range is already selected but can be changed 4 If you wish to keep these print settings for GLUCOFACTS DELUXE reports check Make this default Note that these settings will apply to ALL reports printed or saved as a PDF 5 Click Print Reports or click Cancel to close the window without printing 18 Using Simple Print to Easily Print Reports The Simple Print feature allows you to print pre selected reports You can change these settings by following the steps above for Print a Report e H GLUCOFACTS DELUXE is running from your meter simply click from the Home screen OR e From areport click the button above the report e When the Print window opens select your printer HINT Simple Print will use the most recent Print settings you have saved OQ Save a Report as a PDF e g Adobe Acrobat File You can save the report as a PDF file This will make it easier to send the report via email 1 In a report click Q in the upper right corner of the screen 2 Click in the box beside each report you wish to save to a pdf file To de select click again 3 Select number of days to include in the report The current date range is already selected but can be changed The report s and date range you select will be used to create the PDF file 4 Ifyou wish to keep these print settings for these reports check Make this defaul
28. User Guide Display meter readings View a variety of reports Personalise meter settings Store multiple users For use with all Bayer s CONTOUR blood glucose monitoring systems including DIDGET and BREEZE 2 systems Introduction GLUCOFACTS DELUXE diabetes management software is intended for use by health care professionals and patients with diabetes for viewing and printing reports These reports display the meter readings from Bayer s CONTOUR including DIDGET and BREEZE 2 meters There are 2 versions of GLUCOFACTS DELUXE software Meter Version for a single user The meter version of the software is pre loaded on your CONTOUR USB or CONTOUR NEXT USB meter To use the meter version you must connect your meter to a computer to view your reports The reports will not be stored on your computer Look for this symbol in the User Guide for information about the meter version Ge Computer Version for one or more users The computer version of the software can be downloaded from the Bayer Diabetes Care website www bayerglucofacts com and installed on your computer When you connect any supported Bayer meter to your computer using the meter s USB plug or a cable the readings in that meter can be downloaded to the computer version of the software and stored on your computer Look for this symbol CH in the User Guide for information about the computer version OA When both symbols are displayed the i
29. ach a number to the end of the Last Name for example Jane Doe 2 34 Associate Assign a Meter to a Person During a meter download if you have selected Always Ask Me What I Want to Do when an unrecognised meter is detected 1 From the New Meter Detected dialog box click Associate to an Existing Person amp Download Readings Note that this option will not be available if there are no people in GLUCOFACTS DELUXE 2 Type the ID First Name Last Name or Date of Birth in the text box As you type GLUCOFACTS DELUXE lists all the people that may be a match 3 Click on the row to select the person you want GLUCOFACTS DELUXE copies the whole row into the text box 4 If the name in the text box is correct click Associate The meter is now assigned to the person you selected GLUCOFACTS DELUXE takes you to the person s reports After a meter download View Repons and Surimary This is a temporary report To save itin the database WW Reports 1 Click on one of the links underlined at the top of the temporary report to assign an unrecognised meter e To save it and create a new profile you create a new person and the connected meter is assigned to him her OR e Associate this meter to an existing person you select a person from the CH list View or Print Reports Without Setting Up a Person If you do not assign a new meter to an existing person or add a new person for the meter GLUCO
30. bar Click Database Setup On the Database Setup screen click Select an existing database then click the Browse button Select the folder that contains the desired database file name must be Bayer db and click Select Database When the correct database file displays in the Existing Database box click Select GLUCOFACTS DELUXE updates the application and returns you to the screen HINT the database you change to may have different Blood Sugar and Time Period settings than the previous database Please review your database settings to confirm 37 Confirm the Location of the Database File for GLUCOFACTS DELUXE 1 Click on the top toolbar 2 The current location path of the database is displayed in the Database Information area of your screen HINT GLUCOFACTS DELUXE can be used with or without a people database To use without a database you can download meter data to a temporary person See Downloading Your Meter s Readings to GLUCOFACTS DELUXE and View or Print Reports Without Setting Up a Person in the Database Copy Import a Person From Bayer s WinGLUCOFACTS Software Into GLUCOFACTS DELUXE You may import one person or a group of people from Bayer s WinGLUCOFACTS into GLUCOFACTS DELUXE one time This feature is not available for MAC computers or newer computers with 64 bit Operating Systems HINT if you were using WinGLUCOFACTS on a 32 bit computer and you have migrated to a 64 bit computer
31. ds that are pre set have default values in GLUCOFACTS DELUXE Users can customise these settings for an individual by selecting the Use Personal Settings option This option tells the application to use the customised blood sugar and time period settings instead of the GLUCOFACTS settings for this individual The High Limit reflects the High Alert setting in your meter The High Alert comes pre set to 13 9 mmol L in your meter and can be re set in some meters from Bayer or in GLUCOFACTS DELUXE See your meter User Guide for additional information A meter reading with a value greater than the highest allowable value for the meter Refer to your meter User Guide to see the highest allowable value for the meter For example if the meter range is 0 6 33 3 mmol L a High reading is 33 3 0 1 or 33 4 mmol L or greater Displayed as High in GLUCOFACTS DELUXE reports An insulin entry entered by the user that indicates the amount and type of insulin taken Note that only some CONTOUR meters from Bayer have this functionality The insulin type for the insulin entry Long Acting Fast Acting or Mixed A marker for a reading that can be used as a reminder to check the Logbook for more information about the reading Note that only some Bayer CONTOUR meters provide Meal and Logbook markers The Low Limit reflects the Low Alert setting in your meter The Low Alert comes pre set to 3 9 mmol L in your meter and can be re set on s
32. e 2 Click Update meter to match the Software 30 oo GLUCOFACTS DELUXE Settings View and Change GLUCOFACTS DELUXE Settings You can view and change the settings that are standard in GLUCOFACTS DELUXE GLUCOFACTS DELUXE Version Description You can change the following application settings e General download options and language settings e Print Reports reports and date ranges for printing Meter Version There are 4 types of application settings e General database management meter connection and language settings e Blood Sugar target ranges see Set Blood Sugar Ranges CH e Time Period daily time period settings see Set Daily Time Periods Computer Version e Print Reports reports and date ranges for printing Application settings apply to everyone in GLUCOFACTS DELUXE unless a person has personal Blood Sugar or Time Period settings Just click on each Settings tab to view and change the application s settings OY Change the Language Used in GLUCOFACTS DELUXE 1 Click on the top toolbar If GLUCOFACTS DELUXE is installed on your computer CH click the General tab 2 Click the down arrow M in the Language box and select the desired language 3 Click Save Changes or Cancel 31 oo Set Up Automatic Downloading and Report Printing You can set up GLUCOFACTS DELUXE to automatically download your readings or download and print your reports each time you connect your meter To change t
33. eing changed Example High Low Limit Error The blood sugar Low value must be between 2 8 mmol L to 3 9 mmol L for this meter The High or Low Limit has been set to a value that is not valid for the meter Click OK and revise the High Low setting The Logbook Report printout is longer than expected Logbook Printout Rows in the Logbook represent days with entries For a shorter printout Too Long select a shorter date range For information about changing the date range see Print a Report Some readings in the Logbook are displayed as High or Low instead of as a result Meter readings that are outside of the meter s reportable range for example readings greater than 33 3 mmol L or less than 1 1 mmol L in many meters from Bayer will display in GLUCOFACTS DELUXE reports as High or Low instead of as a number result Logbook Reading High Low For a definition of High and Low readings see the Glossary The download seems to be taking too long Long Meter GLUCOFACTS DELUXE will notify you if there is a communication problem Download Time PON HINT download time increases as the number of readings in the meter increases 46 Meter Not Found Meter Timed Out 47 connected my meter and turned it on but GLUCOFACTS DELUXE does not detect it HINT if you are using a meter with a USB connector for example Bayer s CONTOUR NEXT USB meter these
34. en dE 53 Order a Cable From Bayer cccccccssecceeceseceseeeeeceseeneeeneeeneeenesensceneeeneceaeeaecesseeneeneeeaesees 54 Uninstall the GLUCOFACTS DELUXE AppliCation cccccccceeceeeeseceneeeeseneeeseonseeesonseeesenees 54 Elte FOM a E 54 Remove From a MAC EE 54 NNN OX EE 55 End User License Agreement EEN 56 CH Key Features of GLUCOFACTS DELUXE e Allows you to view your data e Downloads meter readings and entries such as carbs insulin and notes e Allows you to change meter settings and blood sugar ranges e Prints standard reports easily e Provides customized report settings including daily time periods and date range e Provides online help to answer your questions about GLUCOFACTS DELUXE GLUCOFACTS DELUXE Version Description Version The meter version of GLUCOFACTS DELUXE is portable You can take it with you anywhere since it runs directly from your CONTOUR USB or CONTOUR NEXT USB meter when connected to a computer Meter Version Computer Version The icon at left will be visible only if you are running the meter version The computer version of GLUCOFACTS DELUXE runs only on your computer The database on the computer version allows you to store one or multiple users profiles and their meter readings The database also allows you to manually add and edit Logbook entries blood sugar A1c carbs insulin comment The icon at left will be visible only if you are running the c
35. es a drop down menu so you can switch Reference Methods as you view the reports Simply 1 Click the down arrow in Reference Method whole blood 4 at the top of the report 2 Click on the desired Reference Method HINT for a definition of Reference Method see the Glossary Target Range Error Unsupported Meter 50 The application displayed the following error message when I clicked Update meter to match the software from the Meter Information screen Example The Blood Sugar High value must be between 4 9 mmol L to 16 7 mmol L for this meter The settings for Blood Sugar Target Range High or Target Range Low that you changed and saved in the application were outside of the valid target ranges set on the meter Click OK and revise the application s Blood Sugar Target Range Settings GLUCOFACTS DELUXE displayed a message that the meter was not a supported meter GLUCOFACTS DELUXE supports all Bayer s CONTOUR blood glucose monitoring systems including DIDGET and BREEZE 2 systems Please connect a supported meter from Bayer and try again Meter Communication Error Codes as They Appear in GLUCOFACTS DELUXE GLUCOFACTS DELUXE Displays Possible Cause DBO1 DB02 DBO3 DB04 DBO5 DOG DB07 DB10 DB11 DB13 GE03 51 W crucoracrs has encountered an error while performing database operation Error Code DOT W crucoracrs has encountered an error Database
36. ge list If you enter an unacceptable date the box will turn red until you enter a valid date 4 To use the same non custom date range for all GLUCOFACTS on screen reports the next time you download meter readings check Use these settings next time HINT by default GLUCOFACT DELUXE uses last 2 weeks as the standard date range for reports You can change this default by checking Use these settings next time before applying your date range 5 Click Apply to change the date range or click Cancel to return to the report without changing the date range CAUTION The date range you choose for on screen reports does not change the date range for printed reports For more information see Printing Reports 24 CH Logbook Features Computer Version Manually Add Blood Sugar Carbs A1c HbA L Insulin or Comment Entries to a Person s Logbook 1 Select the person from the CH list 2 Click the Logbook report tab Click Add an Entry Enter a date or click the P icon to select a date from the Calendar tool Enter a time or click the icon to select the time from the Clock tool Select the Entry Type from the pull down menu gt ek E For a Blood Sugar entry enter the Blood Sugar value then select a Meal Marker Fasting Before After Meal Marker or leave the pre selected No Mark 8 Fora Carb entry enter the Carb value for example 75 then select the carb units Valid range is 1 40
37. he meter is connected to e Connect the meter e Turn the meter on e Click Scan for meter When GLUCOFACTS DELUXE detects the meter on a port it places a check in the port s Use column Select one of the communication options e Use currently detected meter port only option available only if a meter is connected and the application has detected the meter on a port e Scan all ports may interfere with other devices e Scan selected ports only option available only if one or more COM Ports have been checked in the Use column Click Save or Cancel HINT you can change meter communication setup at any time 33 CH Using the Database Computer Version If GLUCOFACTS DELUXE is installed on your computer you can store one or more people in the database Add a New Person 1 2 3 4 5 Click CH on the top toolbar Click Create a New Person Complete required fields in the Profile e Enter the person s First Name and Last Name You can use your computer s Tab key to move from field to field Complete pull down and text fields as desired Click Save Changes or Cancel HINT if a Duplicate Person window pops up the person you saved has the same First Name and Last Name of someone already in GLUCOFACTS DELUXE To save the new person you may e Click Edit Profile change one of the identical fields and save again OR e Click Save as Duplicate GLUCOFACTS DELUXE will att
38. hese settings 1 2 Click on the top toolbar CH In the computer version click the General tab Select one of the following when a meter is plugged into a computer e Always Ask Me What Want to do available on CH computer version e Automatically Download Readings e Automatically Download Readings and Print Reports Select one of the following when a connected meter is NOT recognised available on CH computer version e Always Ask Me What I Want to Do e Automatically View Reports Only e Automatically Print Reports Only CH In computer version you can also check the following boxes e Always update the meter s date and time e Always update your personal blood sugar targets to match your meter Click Save Changes or Cancel CAUTION If you select automatic printing click the Print Reports tab or the Content for Print Settings on the Settings screen to select the reports and date ranges for all printed reports and PDF files Reports will print to your default printer 32 For Non USB Meters Designate COM Ports Important Note this section applies to meters with serial ports 1 2 Click on the top toolbar Click the General tab Click Manage Connections to view all available ports for the computer s operating system Make sure Serial Port Communications is set to Enable If you Know the COM Ports you want GLUCOFACTS DELUXE to use check the Use box next to each COM Port To see which port t
39. ifferent from those you see on your computer screen This User Guide was developed for GLUCOFACTS DELUXE Version 3 01 Periodic updates to the software and or User Guide may be available on the website We recommend that you download these updates from www bayerglucofacts com Table of Contents Jude tele de rn EE i INTOMMAUON FOr Salo EE ji Key Features of GLUCOFACTS DELUXE ss ssnusnnnnnnrnnnnrnnnnnnnnnnnnnnnrnnnnnnnnnnnnnnnnnnnn ennn eege 3 Additional Materials Needed to Run GLUCOFACTS DELUXE ccccseceeseeeeeeeeeeeeeeeseeeeees 4 Initial Setup Meter Version of GLUCOFACTS DELUXE cccsseeeccesececeeseceecesseeeeeeensenseees 5 Initial Setup Computer Version of GLUCOFACTS DELUXE ccssccecceseceeeeseeeseuseeeeeeneees 8 GLUCOPAG TS DELUXE den E 12 Downloading Your Meter s Readings to GLUCOFACTS DELUXE csscesseeeeseseeeeeeeseeees 14 GLUCOFACTS DELUXE RE POmrts cccccseccesceeeceseeneceeecnecaeeeeecaecsecueeseeuseeneeasenecaseeaecaeseaeeas 15 Logbook RCD OMe EE 16 Graphs in GLUCOFACTS DELUXE Reports cccceccseseeeceeneeneeeneceeseesensseneonesenenes 16 Trends Ee OMG EE 16 View Details About Readings on a Report ccccceeeessseeeeeeeeeeneeeeseeseeseneeneeeesees 18 View Same Day Week Readings in Standard Day Week Report 00 18 PAUNO RODOS sacs sb Santee cases E see EEN ENEE EEE EEEE EEEE E face 18 FAVE RODOS EE 18 Using Simple Print to Ea
40. ill Newbury Berks RG14 1JA UK IN IRELAND Bayer Limited The Atrium Blackthorn Road Dublin 18 Bayer Diabetes Support Group 0845 600 6030 UK only 1 890 920 111 Republic of Ireland only www bayerdiabetes co uk www bayerdiabetes ie Bayer Consumer Care AG Peter Merian Strasse 84 4052 Basel Switzerland Bayer the Bayer Cross GLUCOFACTS CONTOUR DIDGET and BREEZE are registered trademarks of Bayer WinGLUCOFACTS is a trademark of Bayer All other trademarks are the property of their respective owners o r 2012 Bayer HealthCare LLC All rights reserved 84344541 Rev 03 12
41. ion e Plug the USB connector into the PC s USB port e With the meter turned OFF completely insert the round metal end of the USB cable into the meter Please verify that your meter plug is inserted completely 10 For a DIDGET meter Use the cable included in your meter kit e Plug the USB connector into the computer s USB port e Plug the other cable end into the meter If you are using Bayer s serial pin cable black e With the meter turned OFF firmly plug the cable into the meter HINT if you are using Bayer s serial cable a Y cable only the round metal end fits into the meter e Insert the other end into the computer s serial pin port e Your computer should recognise the serial cable without any installation steps Please verify that your meter plug is inserted completely CAUTION To test you must unplug your meter 11 GLUCOFACTS DELUXE Buttons Buttons Common to Both Meter and Computer Versions of GLUCOFACTS DELUXE The Home screen of GLUCOFACTS DELUXE has links to all of the options available Allows you to customise GLUCOFACTS DELUXE for the language displayed reports printed report ranges for Above Target Target and Below Target blood sugar readings setting the daily time periods and setting automatic download and printing L N e elt LO D E C O Provides help within the GLUCOFACTS DELUXE application The application s Help may co
42. lus High and Low limits if available on the meter Each blood sugar range is colour coded HINTS e If your meter is set to AutoLog off you will be able to change the overall blood sugar Target range and the High and Low limits if available on your meter e If your meter is set to AutoLog on you will be able to change Fasting if available Before Meal and After Meal blood sugar target levels and the High Low limits if available 2 5 Under Blood Sugar Settings click the blood sugar range you wish to edit In the example below the Before Meal target is selected Only one type of setting can be changed at a time HINT if Before Meal After Meal and Fasting targets are settable in your meter the overall Target range will be view only Example Setting Before Meal Blood Sugar Targets mmol L Before Meal Keck 30 0 Above Target m 27 0 24 0 21 0 18 0 15 0 jouw anje seins pool 12 0 9 0 6 0 30 0 0 6 To change the meter s Before Meal blood sugar limits e Click or press and hold the plus and minus bel buttons OR e Click and drag the Target slider handles on the column as shown OR e Type the Above Target Below Target numbers in the white boxes 7 Click Update Meter or Cancel For CONTOUR USB and CONTOUR NEXT USB users If you change the meter s blood sugar Target settings on the Meter Information screen and the revised Target range does not match the software blood s
43. nformation applies to both the meter and the computer versions of GLUCOFACTS DELUXE diabetes management software Information For Safety Talk to Your Health Care Professional Before setting any Target Ranges or High or Low Alerts on your meter or in GLUCOFACTS DELUXE data management software Before changing your medication based on test results If your blood sugar reading is under 2 8 mmol L follow medical advice immediately If your blood sugar reading is over 13 9 mmol L wash your hands well and repeat the test with a new strip If you get a similar result call your health care professional as soon as possible Potential Biohazard Always wash your hands well with soap and water before and after testing handling the meter lancing device or test strips PRECAUTIONS Read your meter User Guide and all instructional materials provided in your meter kit before testing Please follow all instructions for use and care exactly as described to help avoid inaccurate results Use only cables that are provided with your meter or that are available from Bayer See page 54 for more information about ordering a cable from Bayer Please be aware that USB ports in some computers and self powered USB hubs can become much warmer than the surrounding room If you wish to test immediately after disconnecting from your computer please use the USB cable provided for the supported meter The screens shown in this User Guide may look d
44. nload Readings person in the database Creates one temporary account and assigns the meter View Reports Only data to this temporary account Opens the Print Reports Dialog after the download Print Reports Only completes When your readings have been downloaded into the software you can view and print reports in GLUCOFACTS DELUXE 14 aa CH GLUCOFACTS DELUXE Reports The following reports are available from both the meter version and the computer version of GLUCOFACTS DELUXE re A record of blood sugar readings by day and time for a specified date range A graph of blood sugar readings by day for a specified date range as well as the option to include a carb and or insulin graph for the date range on one report A graph that displays blood sugar readings by time of day as if all readings occurred in one day Readings marked deleted or control are not included in the report A graph that displays blood sugar readings by day of the week as if all readings in the date range occurred in one week Readings marked deleted or control are not included in the report An overview of all meter readings in a specified date range that includes information such as the number of readings the lowest and highest blood sugar readings the number of insulin and carb entries and the average blood sugar reading Includes a chart showing the percent of readings within above and below your target range
45. ntain more detailed instructions about GLUCOFACTS DELUXE features Q Help If you typically print the same reports Simple Print allows you to pre select those reports then just click the Simple Print button to quickly send them to your printer Simple Print Allows you to select and print reports Print Reports Allows you to save selected reports as a PDF file Save as PDF ch ab Allows you to save all Logbook entries to a Comma Separated Value file to import into a spreadsheet Export to CSV 12 People oO Exit CH Buttons on Computer Version egen eee The People screen allows you to add a new person to the database It also allows you to view or manage individual reports profiles settings and meter information when you select the appropriate person from the list Exits GLUCOFACTS DELUXE Buttons on Meter Version Track Trends Website k Exit EC a eee The Track Trends button displays the reports The GLUCOFACTS DELUXE reports can be customised to display readings by specific dates and includes trends and summary reports GLUCOFACTS DELUXE will display a Bayer website where you can check for updates to the meter version of the software You can also download the latest computer version of the software Closes GLUCOFACTS DELUXE When GLUCOFACTS DELUXE launches from your meter it places an icon in the Windows system tray notification a
46. ome meters from Bayer or in GLUCOFACTS DELUXE See your meter User Guide for additional information A meter reading with a value less than the lowest allowable value for the meter Refer to your meter User Guide to see the lowest allowable value for the meter For example if the meter range is 0 6 33 3 mmol L a Low reading is 0 6 0 1 or 0 5 mmol L or lower Displayed as Low in GLUCOFACTS DELUXE reports Maximum The highest blood sugar reading in a specific set of readings Minimum The lowest blood sugar reading in a specific set of readings A label that indicates the readings are not marked with a meal marker Readings marked Logbook are also in the No Mark category Abbreviations amp Terms Definition Personal Settings Pie Chart Reference Method Simple Print Std Deviation Trends Trends Report USB USB Meter 43 The blood sugar ranges and time period settings that can be customised for an individual in the computer version of GLUCOFACTS DELUXE Users can modify these settings in the person s Settings Preferences gt Blood Sugar and Time Periods tabs A chart that resembles a pie where each slice is a percent of blood sugar readings in each blood sugar range compared to the total number of readings The method used to calculate a blood sugar value from a blood sample The 3 Reference Methods currently in use are Plasma Whole Blood and Deproteinized Whole Blood
47. omputer version oo Additional Materials Needed to Run GLUCOFACTS DELUXE e A meter from Bayer supported brands include CONTOUR blood glucose monitoring systems including DIDGET and BREEZE 2 systems e The appropriate cable from Bayer to connect your meter to your computer o The cable compatible with your Bayer meter OR o Bayer s serial cable which connects to a serial pin port on your computer for meters that do not have a USB plug OR o Bayer s USB cable which connects to a USB port on your computer for meters that do not have a USB plug e A computer with the following o Microsoft Windows XP SP3 Windows Vista SP2 or Windows 7 operating system Java 1 6 0 17 Hardware requirements PC with a USB or serial port and internet connection if using internet download installation o MAC Leopard 10 5 7 and 10 5 8 Snow Leopard 10 6 2 10 6 8 and Lion 10 7 1 and an Intel based 64 bit processor The MAC operating system is only compatible for use with the CONTOUR USB and CONTOUR NEXT USB meters JavaSE6 m Hardware requirements MAC with a USB port and internet connection if using internet download installation Initial Setup Meter Version of GLUCOFACTS DELUXE This section is intended for CONTOUR USB and CONTOUR NEXT USB meters which come pre loaded with the meter version of GLUCOFACTS DELUXE See page 8 for information on meters that do not have GLUCOFACTS DELUXE p
48. ore food where food is generally thought of as breakfast lunch or dinner Only some meters provide meal markers Abbreviations amp Terms Definition Below Target Blood Glucose Blood Sugar Ranges Cable Driver Carb Entry Carb Units COM Port Control Reading Daily Time Period Daily Time Period Label Days Covered Default Deleted Reading Fasting Reading 41 Blood sugar readings that are below the Target blood sugar range Example if the Target range is 3 9 7 2 mmol L a reading of 3 8 mmol L or lower will be considered Below Target Sugar in the form of glucose in the blood The concentration of glucose in the blood measured in millimoles of glucose per liter of blood This application uses the term blood sugar for all references to blood glucose The 3 levels that blood sugar readings can belong in Low Target and High Blood sugar ranges can be changed by the user in the Settings function of GLUCOFACTS DELUXeE A set of files that enable your computer to install and use Bayer s USB cable Carbohydrate entry A carbohydrate entry entered by the user that indicates the amount of carbohydrates eaten and the type of carb units Note that only some CONTOUR meters from Bayer have this functionality Carbohydrate units The type of units the carbohydrate is shown in Points Grams or Choices Communication port The port connector on the computer that is used
49. r all reports for everyone in the database unless other time periods have been specified individually for a person Click the Settings button on the top toolbar Click on the top toolbar and click the for meter version Setting Preferences tab Then follow these steps 1 Click the Time Period tab If GLUCOFACTS DELUXE has a database CH and you wish to use a person s own Time Period settings for reports click Use Personal Settings in the upper left corner of the screen 2 Use the drop down list to change Number of Time Periods if desired 3 If desired type in new Time Period labels for example Early Morning Be sure that no labels are the same and that no labels are left blank 4 Click and drag the column slider handles to move the start times up or down by 15 minutes as needed 5 Click Save Changes or Cancel The application will use your saved settings instead of the default standard settings 23 Change the Date Range Used for GLUCOFACTS DELUXE Reports 1 Click Change Date Range on the top of the report 2 The Change Date Range window shows the From and To dates that will be used for each range option based on the date of the most recent reading in the meter not on the current date 3 Click the desired date range or click Choose Dates to enter your own date range HINT the From date you enter CANNOT BE EARLIER than the earliest From date in the Date Ran
50. r descending order by any column 1 Click CH on the top toolbar 2 Click on the column header for example Date of Birth 3 When the small arrow displays it will be pointing down or up 4 In the example below the list is sorted in descending order with the most recent date first First Name Last Name Date Of Birth 7 Jane Doe Feb 5 1990 John Smith Jan 15 1980 4 To reverse the sort order of the column click on or or the column header again 36 Create a New Database of People for GLUCOFACTS DELUXE 1 P O N 6 Click button on the top toolbar Click Database Setup Click Create a new database and choose the location To change the location of the new database click the Browse button select the desired folder then click Choose Folder When the correct database location path displays in the Create a New Database box click Create GLUCOFACTS DELUXE updates the application and returns you to the screen HINT every new database is created with the standard settings for Blood Sugar and Time Periods GLUCOFACTS DELUXE can be used with or without a people database provided it is running from a computer and not from a CONTOUR USB or CONTOUR NEXT USB meter To run the application without a database simply create a temporary person by selecting View Reports or View and Print Reports when downloading a meter Use a Different Database of People 1 P KN 5 6 Click on the top tool
51. re loaded on the meter HINT the MAC operating system is only compatible for use with the CONTOUR USB and CONTOUR NEXT USB meters The first time you use GLUCOFACTS DELUXE from your CONTOUR USB or CONTOUR NEXT USB meter please allow a few minutes for the program to launch After the first use your GLUCOFACTS DELUXE screens will appear on your computer more quickly In the meter version of GLUCOFACTS DELUXE some screens may differ from those in the GLUCOFACTS DELUXE version installed on your computer For details about your CONTOUR USB or CONTOUR NEXT USB meter see your meter User Guide Step 1 Connect Your Meter If you have Bayer s CONTOUR USB or CONTOUR NEXT USB meter e Remove the meter cap with the Bayer logo on it to reveal the USB connector e Plug the meter into the computer s USB port OR e Use the additional USB cable provided in your meter kit Plug the USB connector into the computer s USB port Plug the other cable end into the meter Step 2 Install GLUCOFACTS DELUXE Smart Launch Smart Launch allows you to plug in your CONTOUR USB or CONTOUR NEXT USB meter and automatically launch GLUCOFACTS DELUXE from your meter to view your meter readings Smart Launch may have already been installed to your computer if e you have installed GLUCOFACTS DELUXE v2 11 12 or higher on your computer OR e you ran GLUCOFACTS DELUXE v2 11 12 or higher updater to update GLUCOFACTS DELUXE on your CONTOUR USB meter
52. rea of your PC or MAC This icon stays in the tray as long as the CONTOUR USB or CONTOUR NEXT USB meter is plugged into the computer Right click on the system tray icon to select either of the following options 1 Launch GLUCOFACTS DELUXE if you have closed the application but the meter is still plugged in 2 Browse Mass Storage for CONTOUR USB meters only 3 Exit the application HINT with Windows 7 the icon may appear in the hidden system tray icon list CAUTION To avoid potential problems with the files installed on the USB drive of the CONTOUR USB and CONTOUR NEXT USB meters both PC and MAC users must safely eject the drive prior to removing the meter from the USB port of a computer 13 Downloading Your Meter s Readings to GLUCOFACTS DELUXE GLUCOFACTS DELUXE is set to automatically detect a meter whenever it is connected to your computer To download your meter s readings simply plug it in The meter must be turned on to download readings If your meter does not automatically turn on refer to your meter User Guide for how to turn on your meter CH For GLUCOFACTS DELUXE installed on your computer you have the following options when you initially download a meter that is not associated with a person Add New Person amp Download Readings Allows you to add new person s details to the database Associate to an Existing Person amp Allows you to associate the new meter to an existing Dow
53. rinting ssssannnnnnnnnnnnnnnnnnnnnnnnnnn 32 For Non USB Meters Designate COM PoOttS csccceccsseeeseeseeseeseeeeeeeeeeseenees 33 Using the Database Computer Version ccseecsseceeeceeeeeseeeescnseeeseeneseneseneseneeeneneness 34 Adda NEW CVS ON eaa E EEEE 34 Associate Assign a Meter to a PersSOn cccsccseceeceseeseeneeeecneceeeeesensenseneeneseees 35 View or Print Reports Without Setting Up a Person c ccscceeeeeeeeeeeeeeeeeeenees 35 Find a Person in GLUCOFACTS DELUXE cccccceccecceeceseesseneenecnseeeseesenseneeneeneseees 36 REMOVE G I CFSOIN ccissncusiestwensnannnwandesabensenseituamiannenecusanennasieseeunenesnasenandanweanveneawnneennes 36 Change the Sort Order of the People List ccesecceeeceeeceeeeeeeeneeeneseeesenesenes 36 Create a New Database of People for GLUCOFACTS DELUXE csseseeeeeeeeees 37 Use a Different Database Of People cc eceeeeeeeeeeeeeenseneeneeeseeeeeenseneeneenseneones 37 Confirm the Location of the Database File for GLUCOFACTS DELUXE 38 Copy Import a Person From Bayer s WinGLUCOFACTS Software Into GLUCOFACTS DELUXE scsssccnnccnnncnnscncnncensseensennseennconsennnsennsansnsnnncnennsensans 38 GIOSSALNY A AE E PPE A E E POA E EAE A A E A A E 40 Troubleshooting BE 44 Meter Communication Error Codes as They Appear in GLUCOFACTS DELUXE 51 GLUCOFACTS DELUXE Product lee EE 53 Customer CTT el el
54. rsal Serial Bus A type of connection between a device and a host computer A meter from Bayer with a built in USB connector such as the CONTOUR USB CONTOUR NEXT USB and DIDGET where available meters Troubleshooting All Readings The All Readings option on the Change Date Range window for reports Is greyed out Greyed Out on Change Date If there is no data for a person s reports GLUCOFACTS DELUXE cannot know Range Window the From and To dates for all readings and this button will be disabled cannot change my Blood Sugar and or Time Period Personal Settings they are greyed out inactive Cannot Change If you selected Use GLUCOFACTS Settings in the upper left corner of a person s Blood Sugar or Time Periods screen these personal settings will be inactive and GLUCOFACTS DELUXE blood sugar and time period settings will be used Personal Settings To edit and use Personal Settings click Use Personal Settings The application is displaying the following message on the bottom of every screen Carb Insulin Information Not To enter carb insulin information upgrade to the PC version of the software Available from www bayerglucofacts com Your CONTOUR USB does not support the entry of carbs and insulin The PC or MAC version of GLUCOFACTS DELUXE will allow you to manually enter carb and insulin information into the software Visit www bayerglucofacts com to download the sof
55. rthdate To add a duplicate person to GLUCOFACTS Deluxe click inthe Import as Duplicate hox now STEE Se DUPLICATE ID Number LAST FIRST NAME Date Of Birth vil IW33AD120 smith John Jan 1 1950 a es e Check the Import as Duplicate box to create a second entry for this person for example Smith 2 John OR e Leave the box blank to stop the import of this person 8 Click Continue to complete the import or click Cancel at any time to stop the import process GLUCOFACTS DELUXE tells you when the import finishes successfully 9 Click Done 39 Glossary Abbreviations amp Terms Definition A1c HbA Above Target After Meal Reading AutoLog ON OFF Avg Avg Tests Per Day Bar Chart Before Meal Reading 40 Percent symbol A portion of the total where the total is represented by 100 If the percent of readings in the Target range is 50 then 50 out of 100 readings are in the Target range Also known as HbA 1c Glycohaemoglobin and glycosylated haemoglobin A blood test that shows a person s 3 month average blood sugar displayed as a decimal percent for example 6 8 or as a number for example 83 mmol mol Blood sugar readings that are above the Target blood sugar range Example if the Target range is 3 9 13 8 mmol L a reading of 13 9 mmol L or higher will be considered Above Target Post meal reading A blood sugar
56. sily Print Heporte 19 Save a Report as a PDF e g Adobe Acrobat File cccccseessseceeeeseeeeeeneeees 19 Export to a Comma Separated Value CSV Fil cccccsscssscesecesseeeesseeeeeeeeeees 20 Customise Your Reports ccsccsecceeccecceeceseceecesecescusecascuseceeeusecneeuaeeeeseseaesesesass 20 Der Blood Sugar Ranges accecanestececescsracacenanecencenencexesqaeseneseececosmensceacsenecceacs 20 oel Dally TINE Pernod aes a eaten eeaented 23 Change the Date Range Used for GLUCOFACTS DELUXE Reports 24 Logbook Features Computer Version cccccceecceeeceeeeeneeeneceseceneceeeeeeeenseeneeees 25 Manually Add Blood Sugar Carbs Alc HbA Insulin or Comment Entries to a Person s Logbook n nsonononunannrnrnnnnrnrnrnrnrnrnnnne 25 Edit an Entry in the D elele leie 20 Delete a Manual Entry From the Logbook ENEE 26 Meter Settings cccccccccceeeceeceneeeeceneeneeeneenesenscneseasonsseuseaesenseeesonsceesonseeesonsenesoness 26 Change Meter Settings and Formate 26 Change Blood Sugar Targets in your Meter 27 Change High and Low Limits in your Meter 29 Change a Meter s Blood Sugar Ranges to Match GLUCOFACTS DELUXE 30 GIEUIC OFAC TS DECUXE di e EE 31 View and Change GLUCOFACTS DELUXE SettingS cssccssscssecsseceseceseceeseeeeees 31 Change the Language Used in GLUCOFACTS DELUXE cs cesessseceeeeseeeeeeseeees 31 Set Up Automatic Downloading and Report P
57. t Note that these settings will apply to ALL reports printed or saved as a PDF 5 Click Save As PDF or click Cancel to close the window without saving 6 When the Save window displays change the Save in file location if needed and assign a file name 19 O Export to a Comma Separated Value csv File You can save all entries to a csv file to import into a spreadsheet 1 Select a person from the CH list or click on the top toolbar GLUCOFACTS DELUXE opens the Reports section 2 Click CH in the upper right corner of the screen 3 When Bayer s Export Agreement window displays click Agree to continue and check the box that says Do Not Show This Again 4 When the Save window displays change the Save in file location if needed Assign a file name or use the default name The default file type will be csv 5 Click Save to export all of the patient entries or click Cancel to close the window without exporting HINT you may be able to import a csv file into other programs OY Customise Your Reports The GLUCOFACTS DELUXE reports can be customised to display readings by specific dates There are also options for customising the report ranges for Above Target Target and Below Target blood sugar readings and setting the daily time periods Set Blood Sugar Ranges GLUCOFACTS DELUXE uses blood sugar ranges in displays and data analysis to help in viewing These ranges apply only to the GLUCOFACTS DELUXE
58. tware There is a Carb Unit drop down menu at the top of my GLUCOFACTS DELUXE reports Why If you have carb entries and there are different carb units in the selected date range GLUCOFACTS DELUXE provides a drop down menu so you can switch carb units as you view the reports Carb Units Menu e l imply 1 Click the down arrow in Carb Units at the top of the report 2 Click on the desired carb unit HINT for a definition of Carb Units see the Glossary I cannot connect my meter to the computer Connection Problems Refer to your meter or cable User Guide for instructions for connecting your meter to the cable and your cable to the computer 44 Download Interrupted E 14 Meter Error Error During Import 45 GLUCOFACTS DELUXE returned a meter communication error an error code with the prefix ME and the download was interrupted Verify that all cables are securely connected from your meter to the computer or that your meter fits securely into the USB port on your computer 1 If your meter does not have a USB connector e Make sure the meter batteries are not low unplug the meter turn it on and see whether the low battery icon displays on the meter screen e Try to download your readings again 2 f your meter has a USB connector e Unplug your meter and then reconnect it Readings will download again The meter download was successful but my meter is displaying an E 14 error message HI
59. u wish to use a person s own blood sugar targets for reports click Use Personal Settings in the upper left corner of the screen Click and drag the column slider handles to change the upper and lower limits of the Target range OR Click or press and hold the plus and minus signs OR Type the Target numbers in the white boxes A In the picture below 10 3 mmol L is above Target range and 10 2 mmol L is in the Target green range 10 3 mmol L 10 2 mmol L Click Save Changes or Cancel The application will use your saved settings instead of the default standard settings CAUTION Changes to personal or application settings in GLUCOFACTS DELUXE do not change the settings in a person s meter However if GLUCOFACTS DELUXE is installed on your computer and you want a person s individual blood sugar targets to always match the meter check in the box Always Update GLUCOFACTS Personal Target Settings to Match the Meter on the General Settings screen A WARNING Discuss with your health care professional what blood sugar targets are best for you 22 Set Daily Time Periods First select one of the following If You Wish to Change Initial Steps Daily Time Periods i CH for one person in the database select the person from the CH list and click the Setting Preferences tab HINT changes to the application s standard daily time periods will apply to all reports CH fo
60. ugar settings the following window displays and gives you update options Meter Status Synchronize Settings Meter Has Been Updated gt Warning Meter Blood Sugar Ranges do not a match the Software Update the Software to Match the Meter Keep Software pdate Settings amp Continue Discuss with your health care professional what blood sugar limits are best for you 28 Change High and Low Limits in your Meter N WARNING Discuss with your health care professional what High and Low blood sugar limits are best for you See your meter User Guide for more information about High and Low Limits if available CAUTION These values can be changed to the limits you and your health care professional decide are your personal High and Low blood sugar limits The Meter Information screen in GLUCOFACTS DELUXE will display those settings that are available on the connected meter Note that different meters provide different levels of functionality The ability to change High and Low blood sugar limits in the meter may not be available for your meter 1 Make sure your meter is connected and ON Select the person from the CH list OR click on the top toolbar Click the Meter Information tab Click on the High Low tab e O N Example Setting High and Low Limits mmol L High Low Joe ae High fe 70 Blood Sugar aog Ge o S Ka In 2 Low Blood Sugar 29 5 To change the meter s
61. umber on the back of your Bayer blood glucose meter to contact customer support Customer Support Bayer HealthCare Diabetes Care provides support for technical issues with Bayer s GLUCOFACTS DELUXE In the UK call 0845 600 6030 In Ireland call 1 890 920 111 8am to 6pm Mon Fri In Canada call 1 800 268 7200 9 a m to 9 p m EST seven days a week For all countries visit www bayerglucofacts com If an internet connection is not available please call the customer service phone number as listed above 53 Order a Cable From Bayer The type of cable needed depends on your meter Some meters from Bayer do not require cables at all for example CONTOUR USB and can be plugged directly into a USB port e Please visit www bayerglucofacts com Select your country and follow the corresponding instructions If an internet connection is not available please call the Customer Service phone number on the back of your meter CH Uninstall the GLUCOFACTS DELUXE Application Remove From a PC HINT uninstall of an application can only be performed by users who have administrative rights 1 2 3 Open the Control Panel window Double click Add or Remove Programs Review the list of currently installed programs and click the GLUCOFACTS DELUXE application name to highlight it Click Remove Note that the Control Panel and Add or Remove Programs windows may vary slightly across operating systems Remove From a MAC 1
62. unctionality 1 Make sure your meter is connected and turned on Select the person from the CH list OR click on the top toolbar Click the Meter Information tab Under the Meter Settings heading each setting currently selected will be marked To change a setting click the button beside the desired setting gt M eS e Click Update Meter or Cancel HINT you can change meter formats any time as long as the meter is connected and on For more information about the advanced features that your meter provides see your meter User Guide 26 Change Blood Sugar Targets in your Meter The Meter Information screen in GLUCOFACTS DELUXE will display those settings that are available on the connected meter Note that different meters provide different levels of functionality The ability to change Target blood sugar settings in the meter may not be available for your meter See your meter User Guide for how blood sugar targets are used in the meter CAUTION These values can be changed to the ranges you and your health care professional decide are your personal target ranges A WARNING Discuss with your health care professional what personal target ranges are best for you 1 Make sure your meter is connected and ON 2 Select the person from the list OR click on the top toolbar 3 Click the Meter Information tab 4 If View All is selected under Blood Sugar Settings all of the meter s current target settings are shown p

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