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Attix5 Pro Desktop & Laptop Edition User Manual

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1. Backup Selection NMT4N AC Laldanctracen E C U VI IU Aw nm ald enstraSse Oo bot 2 2 2 Ef Recyde Bin EED AMD H ATI ELT Intel E L MSOCache E E Perflogs Ef Program Files E LC Program Files x86 se ProgramData re Recovery mE System Volume Information 6340 Baar SRecyde Bin AMD ATI Intel MS0Cache PerfLogs Program Files Program Files ProgramData Recovery System Volum Tern SWISS DATA BACKUP Product Help You can access the Backup Client Help by clicking Product Help on the Help menu me Alternatively click the Help button on the toolbar As you navigate the Client the Help pane will display information relevant to the selected tab 7 Product Help r3 Help index Quick start E You can restore files and or folders in th Ste step quide steps Backups How to 1 Select data to restore Select data data 2 Start the restore process Use selection filters 3 Select the restore options Export a selection report Back up manual ino dat Selecting data to restore Schedule automatic backups Cancel backu You can tell the Backup Client which files Sects to folders to restore and which toic Restore fles and folders by dicking the E Restore tab and the Find particular files to restore induding or exduding the items as descr Restore the backup selection bi below m Status bar This area displays the date and time of
2. SWISS DATA BACKUP 1 Getting started Enabling manual or automatic backups is easy with MOUNT10 Desktop amp Laptop Edition res ip 4 Back up Automatically or manually 2 Create a 3 Select files and Agel Backup Account folders for backup MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP For the latest system requirements and compatibility information please refer to the System Requirements and Compatibility Matrix The DL MSI file contains pre configured information to make installing DL quick and easy For more information on creating MSI files and launching them from the Run Command please refer to the MOUNT10 Storage Platform Console User Manual Note The options available during the installation process depend on the settings enabled by the administrator when the MSI file was created These options range from advanced install settings to specifying the install location The default install path is C Program Files MOUNTI1O A Pre installation warnings If running antivirus software please ensure that all MOUNT10 folders are excluded from being scanned to avoid data corruption Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance Windows will check whether you are running the MSI file suited to the installed operating system You will
3. 9 Ti ps You are advised to back up at night when the server running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Windows user does not need to be logged in Configuring automatic backups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups SWISS DATA BACKUP Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup Backup Sending backup Connecting to service Starting backup Initializing secure random generator Connecting to Storage Platform on 192 168 20 215 443 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 7 Restores SWISS DATA BACKUP MOUN IT10 Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress
4. colour of the icon indicates the file or folder s backup selection status For more information on backup selections see Selecting data to back up earlier in this chapter af Recyde Bin GG ATI rey Intel E F MSOCache H E PerfLogs Bil kr gProgram Files 7 ATI L ATI Technologies LW AttixS Pro Common Files 7 Core Temp E7 DVD Maker E7 Internet Explo Filename Zip The following icon legend lists the MOUNT10 icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu GUI Note For more information see Profiled selections in Chapter 5 Graphical User Interface Icon legend G File not selected Selected by user ta Selected by user filter B Excluded by user 2 Excluded by administrator 6 Included by profiling The file exists in the folder or directory but is not part of the backup selection neither included nor excluded The Backup Client user has included the file in the backup selection The Backup Client user has applied a filter to the parent folder or directory That filter has included the file in the backup selection The Backup Client user has excluded the file from being backed up to the Storage Platform The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform The Backu
5. MOUNT10 V7 0 0 User Manual for Microsoft Windows Your guide to protecting data with MOUNT10 Desktop amp Laptop Edition SWISS DATA BACKUP SWISS DATA BACKUP All rights reserved Attix5 2012 Trademarks Q Microsoft Windows Microsoft Windows Microsoft Volume Shadow Copy Service VSS and MS Windows are registered trademarks of Microsoft Corporation SWISS DATA BACKUP The following icons are used in this User Manual i The information icon precedes important information The example icon indicates a practical illustration of a process or procedure A T Y The hint icon indicates a suggestion or hint to guide or assist you with performing a task The warning icon provides a warning against potential mistakes and actions that could cause critical error SWISS DATA BACKUP Contents BAC gaa Ter aa ATTA 6 Product OVEIVIEW sisiiccctesiscunscnnseantesiaiessenesesndesioinnintheatedenisnnsaedinehieidsdaeindseestindiedenindia 6 1 Getting SAN EO rt eteceecensonsnninuesececcensmsssmereenensencsnssereeeeeeseneansssbbabaaaaetans 7 2 AVIS EE ALON JA 8 MOUNT10 DL Setup Wizard vwvsseucsernsiuineananccesouerasirnstuennaataneesareisaeinceiasarsemeiacstanaisennn 9 Step 1 of 4 Start the MOUNT10 DL Setup Wizard i rrarvnnrnernarnarnnrvnnnnnrnnrnnennenunnnne 9 Step 2 of 4 Specify an install location c sccsccseccecceeceeserenecneceesersersatsaneenecneones 9 Step 3 of 4 Begin the installation c ccscssc
6. Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup Click No to initiate a new backup or Cancel to return to the Backup Client application window You can only resume a backup if the backup completed the Processing stage A new backup will be initiated automatically after the countdown has elapsed SWISS DATA BACKUP On the Restore tab you can browse a tree structure representation of all successful backups and their files and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups The Last Backup node contains the file folder B Restore structure of the last successful backup and displays Wes na MP the date and time it occurred in parentheses E 4T Last Backup 8 Oct 2012 17 59 57 li BA i Note Restores done from the Last B4 Users Backup node are typically faster than fie Workspace those done from the Previous Backups 7 Previous Backups node as the Backup Client may be able to L 08 Oct 2012 14 57 33 retrieve the data from the cache instead H TT 04 Oct 2012 19 00 07 the Storage Platform 02 Oct 2012 19 00 07 Hp 01 Oct 2012 19 00 02 30 Sep 2012 19 00 05 4 T 29 Sep 2012 19 00 0
7. Disaster reCOVery ccscccscsscssesercerssecaeenesuncaeccnecneceeseeseesaneaes 86 Command line backups and restores cccsceseeseeseeeeeeeeeeeeeeeeeeeeeeeaeeeeeseeseeeeesaees 87 FENN EN EE MU 87 10 Rv 88 Keyboard shortcuts and hotkeys vvs npenseen alene 88 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Congratulations on choosing MOUNT10 Desktop amp Laptop Edition MOUNT10 minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Help gt About MOUNT 10 and then use the contact details provided Product overview With MOUNT10 Desktop amp Laptop Edition DL data stored on desktop and laptop computers can be backed up to a Storage Platform quickly securely and automatically The following diagram illustrates the scenario Storage Platform Files and folders stored on desktop or laptop computers running MOUNTio DL can be backed up to a Storage Platform In the event 5 F AR LALLA of data loss or corruption you can retrieve AVA AAAAANN data from the Storage Platform and restore it to the original or another computer in just a few easy steps A Backup Administrator can manage the entire backup environment DL Clients and the Storage Platform remotely using the MOUNT10 Storage Platform Console For more information please refer to the MOUNT10 Storage Platform Console User Manual
8. In the Encryption key box type an e encryption key that consists of a minimum of 8 characters Confirm it in the Confirm key box sann AN Warning Please write down your encryption key and store it in a safe place as YOU WILL NOT BE ABLE TO RESTORE YOUR DATA WITHOUT IT 4 Click Set up connection settings if you d like to configure your connection to the Storage Platform 5 Click Next When connecting to an existing ERE o one gt Account O A O O O O 1 In the Backup Account name box Enter your existing Backup Account details type the Backup Account name ee In the Backup Account password Ooo box type the Account password Encrypt your data on the Storage Platform Encryption key In the Encryption key box type the Set up connection settings encryption key chosen when the Backup Account was created Click Set up connection settings if you d like to configure your connection to the Storage Platform Click Next SWISS DATA BACKUP Step 4 of 6 Confirm Backup Account summary gt gt Confirm that the information you have setup wizara Backup Account Summary Storage Platform settings supplied is correct and then click Create or Reconnect depending on whether you are creating a new Backup Account or connecting Storage Platform address pm win2008r2 Backup Group Taahir Test John to an existing Backup
9. Warn the user after 4 days when online This option is designed to accommodate offline periods that typically occur during weekends Warn immediately when online You can choose to warn as soon as a network connection is detected Attic5 Pro has detected an Internet connection Your computer has not backed up for more than 4 days This can be due to any of the following The computer is switched off at night You logged out of Windows before the automatic backup could start Automatic backups are disabled Do you want to back up now In the future do n t show this warning Cancel Snooze for 5 min The warning will appear as a popup informing you that you have not backed up and providing the option to back up now Click the Backup Now button to back up immediately Alternatively depending on the settings specified by your backup administrator you may be able to snooze or cancel the warning SWISS DATA BACKUP Backup Priority You can use the Backup Priority page in the Options and Settings dialog box to limit CPU usage and disk access Backup Priority Run backups in the background Connection Run backups in the background if it affects other applications Connection Throttle Disk Usage The Backup Client uses a fair portion of the available processing power to patch compress and encrypt files during the backup process The constant disk access that the backup process requires c
10. connect to an existing Backup Account to Connect to an Account that has been opened for use by this computer Reconnect to an Account to recover data from the computer that had previously backed up to this Account r Ej Setup Wizard a saes Backup Account Type Specify the Backup Account type I want to create a new Backup Account I want to connect to an existing Backup Account 1 Select I want to connect to an existing Backup Account AN Warning Different users cannot back up to the same Backup Account A separate Backup Account needs to be created for each server 2 Click Next to continue MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 3 of 6 Specify Backup Account details Depending on the option you selected in the previous step you will either be prompted to specify new Backup Account details or to supply the already configured details of the existing Backup Account ini E Setup Wizard To specify new Account details ENE 1 In the Backup Account name box One One In One On type a Backup Account name that Enter your preferred Backup Account details consists of a minimum of 4 characters Backup Accountname TAMHIRDLPC 2 In the Backup Account password MT box type a password that consists of a on eee minimum of 4 characters Confirm it aor ereere in the Confirm password box Confirm key m 3
11. the folders and selection database to another location The Temp and Cache folders must reside on the same drive volume Click Finish to complete the wizard Congratulations Bl Setup Wizard Your backup schedule Daily 19h00 Working folders edit Temp C Program Files Attix5 Pro Backup Client DL toBackup Cache C Program Files Attix5 Pro Backup Client DL cache Database C Program Files Attix5 Pro Backup Client DL Logs C Program Files Attix5 Pro Backup Client DL Vogs ATTIC Pro You have now successfully completed the Setup Wizard Click Next and select data to back up El Setup Wizard Congratulations Congratulations on completing this setup wizard successfully You may now proceed to select files and folders for backup ATTIX3Pro MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Backup Clients are usually set up to be updated automatically but the process can be carried out manually You ll find a description of Auto Updates and a set of instructions on how to perform manual updates in the following sections MOUNT10 allows you to automate the update process so that the Backup Client is updated with the latest software version and service pack during the backup process MOUNT10 creates update packs that are distributed to the AccountServer The AccountServer then distributes these packs to the different Backup Clients as they are requested during the backup process Ba
12. I Pa f 2 Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location Warning If you select Original location the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files 3 Click the Show advanced options link to display the advanced restore options You can now specify the rest of the restore options by selecting or clearing the following check boxes Advanced options Recreate folder structure Restore empty folders Overwrite files Hide advanced options a Recreate folder structure This option is selected by default and cannot be cleared if you are restoring to the original location It instructs the Backup SWISS DATA BACKUP Client to recreate the folder structure in the restore folder Clear this check box if you wish to restore the files to a single folder i Note If restoring files from different folders with the same file names you need to recreate the folder structure to prevent overwriting the files b Restore empty folders If the Recreate directory structure option is selected you can select this check box to recreate empty folders i Note This option is only available when Recreate directory structure is selected c Overwrite files Select this check box if you do not want
13. If the MOUNTio DL service is running a Files in Use wizard screen will appear Click OK to have the installer stop the service update the software and then restart the service 15 Atto Pro DL Setup Files in Use Some files that need to be updated are currently in use l D The following applications are using files that need to be updated by this setup You can let Setup Wizard dose them and attempt to restart them or reboot the machine later Close the applications and attempt to restart them I Do not dose applications A reboot will be required If the DL service is not running when the update is being performed the installer will update the software and start the service thereafter 6 On the Completion screen that displays Launch Backup Client DL is selected by default Clear the check box if you do not wish to do so JE Atti Pro DL Setup Enn Completed the Attix5 Pro DL Setup Wizard Click the Finish button to exit the Setup Wizard 4 ATTIX Pro V Launch Backup Client DL 7 Click Finish S After the Backup Client updates confirm that you can open the Backup Client and initiate a backup to the Storage Platform SWISS DATA BACKUP You can use the Graphical User Interface GUI to Select files for backup Launch backups Schedule automatic backups Find files in previous backups Restore files and folders from previous backups SWISS DATA BACKUP Opening the Backup Client interface T
14. avoid doing this unless the encryption key has been compromised Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THIS ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST You can select whether or not the Backup Client should prompt for the Backup Account password Three options are available Never default The Backup Client remembers the Backup Account password when doing a backup or restore When doing a restore The Backup Client prompts for the Backup Account password when opening the Restore tab When loading the Backup Client The Backup Client prompts for the Backup Account password when opening the Backup Client and the Restore tab SWISS DATA BACKUP Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to Enable disable a daily automated backup Create advanced automatic backup schedules Backup Schedule Daily automated backup amp 19h00 H Advanced schedule back up at the following times Week day Monday Tuesday Backup time Wednesday Deru Thursday ee Friday Adc Saturday ulay Delete Daily automatic backups are enabled by default unless disabled during the Setup Wizard If disabled you can enable it by following the instructions below To enable a daily automated backup 1 Select the Daily automated backup check box 2 Specify a time in th
15. items selected by user All items selected by user some excluded All items excluded by user Filter applied by user Filter applied by user some excluded The Backup Administrator has applied a filter to this folder using profiling and some items have been manually included by the Backup Client user see Selecting data to back up earlier in this chapter The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user see Selecting data to back up earlier in this chapter Items in the folder have been included using filters see Using Filters earlier in this Chapter The folder has been excluded using Global Exclusions The Backup Administrator has excluded all files in the folder These excluded files cannot be included by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform but some items have been excluded The Backup Client user has excluded all items in the plug in from being backed up to the Storage Platform The Backup Client user has applied a filter to the plug in
16. requires authentication Username Password Warning The Options and Settings dialog box controls advanced features in the Backup Client Please read through this section carefully before changing any settings Incorrect settings could cause critical errors MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Backup Account You can use the Backup Account page in the Options and Settings dialog box to Retrieve Backup Account settings Modify security settings Backup Account TAAHIR PC TAAHIR TEST JGHN pm win2008r 2 1024 0 MB Prompt for password Never default 1 When doing a restore 0 When loading the Backup Client MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Backup Account page consists of the following areas Details Security This area displays your Backup Account information as it is configured on the Storage Platform You can use the Retrieve settings button to retrieve your Backup Account details from the Storage Platform Y gt This button is useful to verify that the Backup Account limit has been modified after requesting a change from the backup administrator or to update Backup Group Profiling settings If you need to change your password or encryption key click the Change password or Change encryption key buttons A Warnings Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should
17. system tray ig displaying the progress Last Backup Today 3 00 PM Success of the current process Next Backup Today 7 00 PM This enables you to monitor the status and progress of the task being performed without opening the application window Notifications Provides you with options to enable disable backup notifications For more information see Notifications later in this chapter About Displays the splash screen Click anywhere in the window to close it Exit Removes the 5 icon from the system tray Note This will not stop the MOUNT10 service from running scheduled backups To see the icon in the system tray again simply open the MOUNT 10 Client interface using the Windows Start button For more information see Opening the Backup Client interface earlier in this chapter Warning The backup service must be running at all times for backups manual or scheduled to take place i Note To stop or start the backup service open Administrative Tools in the Control Panel and then double click Services In the list of services that appear select MOUNT10 DL and select Stop or Start on the toolbar A red cross will appear in the corner of the system try icon when the service is not running be MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Notifications The system tray icon can display a number of notifications once a backup has completed The following notifications are avail
18. window or using the system tray icon To cancel a backup 1 Perform one of the following actions a Inthe Backup progress window click the Cancel button Ei Backup Sending backup Connecting to service Starting backup Building selection list Total selection 570 bytes in 2 files and Folders Starting v55 snapshot Checking for differences Total backup size 171 bytes Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name Storage Platform Attix5 Dev QA Server name Storage Platform Attix5 Dev QA b Alternatively you can right click the runner icon in your system tray and then click Cancel Open Backup Mow Cancel Backup Monitor status Notifications About 2 Inthe confirmation dialog box that appears click Yes Af Li wall cone Pa aa EAN Dama A y I nanetracea A ap A N B aar AU 5 rdaigenst I asot J 5 O0U4U Dadli SWISS DATA BACKUP By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Backup Client will display the prompt Do you want to resume the failed backup with a 30 second countdown Confirm resume backup Do you want to resume the failed backup from Tue 19 Jan 2010 18 51 507 4 new backup will start in 28 seconds Cancel
19. 2 the Backup Client retrieves the list of previous Hp 28 Sep 2012 19 00 07 backups from the Storage Platform and displays them in the tree When you expand the Previous Backups node To select and restore data from the last backup 1 Click the Restore tab Expand the Last Backup node to view the files folders Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 4 Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon 7 5 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude SWISS DATA BACKUP Folder Excluded items are displayed with red icons or Included folders that have some files or subfolders excluded are green with a red tint EF 6 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data later in this chapter To select and restore data from previous backups 1 Click the Restore tab 2 Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous back
20. 20 OKE 19 01 20 txt 19 01 20 O CAUsers Bashier salesDec2009 kxt OKB 19 01 20 txt 19 01 20 ae The Restore Options dialog box will appear enabling you to specify the location in which to save the restored files For more information on restore options see Selecting data to restore earlier in this chapter SWISS DATA BACKUP Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well i Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup To restore a backup selection 1 Click the Restore tab 2 Expand the relevant backup folder and then click the Workspace node Backup Selection B Backups a Last Backup 8 Oct 2012 17 59 57 BEC Ha PT Users zoe ee Workspace a T Previous Backups 3 Inthe right hand pane click the icon next to backupset xml entry Filename ckups L ba Include Exclud Deselect 4 Click the Restore button on the toolbar 5 Select the appropriate restore options See Selecting data to restore earlier in
21. Account Backup Account settings Backup Account name TAAHIR PC Backup Account password The Backup Client will connect to the Storage Encryption Encryption key Platform and configure your Backup Account A message will be displayed confirming that your Backup Account has been successfully configured This is the last step of the Account Wizard After your Backup Account is successfully configured the Setup Wizard will immediately start the Backup Wizard to help you configure your backup settings MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 5 of 6 Schedule backup process MOUNTIiO can run backups on included files mal sour Wine nr om gt and folders either upon request manually or EGEN automatically This step enables you to set up ray aa ean oe eee 2 backup schedule 7 Daily automated backup amp 19400 Advanced schedule back up at the following times Week day Advanced schedule Monday 9 Tip It is advised to back up at iol ae night when the machine is running roy and the Backup Client is not in use Sanday The machine must be switched on at the time s specified for scheduled backups but the Windows user does not need to be logged in To configure the Backup Client to run only manual backups 1 Clear the Daily automated backup and Advanced schedule check boxes 2 Click Next to move to the next step in the w
22. ISS DATA BACKUP The Connections page consists of the following areas Connection Type Proxy Server In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or VPN dial up connection i Note The VPN or dial up settings button is enabled if you select Use VPN or dial up connection Click this button to select an existing VPN or dial up connection configured on the computer and then supply the username and password for that account In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it should you can specify the proxy server details in the available boxes SWISS DATA BACKUP Connection Throttle The Connection Throttle page in the Options and Settings dialog box enables you to specify the Backup Client s bandwidth usage speed limits You can do this by creating a throttle map Backup data will then only be transferred at the specified speed limits during each interval Connection Throttle Specify backup speed limits for throttle map below 0 means no limit will apply a oee meo oe em E E um oser Selected speed limit Interval minutes j 2 4 5 10 lz 14 16 16 eal ee er mr 1 eo TETTE e TIR ee EE MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Connection Throttle page consists of the following area
23. P To include an individual file In the right hand pane click the file icon or right click the file name and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or right click the file name and then click Deselect A folder containing some included files is displayed with a green tinted icon Ly To include an entire folder Right click the folder icon L and then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon L i Note All files in the included folder and its subfolders will be included in the next backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder right click the folder icon and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or Included folders that have some files or subfolders excluded are green with a red tint 7 ryme 916009 I LIS p eH ear LER You can use filters to automate file selection based on file types Once you have selected all files to be included and exclud
24. able Backup successful popup message displayed for 5 seconds Backup successful with errors message displayed for one minute Backup failed message displayed until you click it When a notification is available a pop up will display information If there were warnings or errors the system tray icon will also flash a red cross E A Attix5 Pro ax Attix5 Pro ax Backup completed successfully but there were warnings Backup completed successfully and or errors please view backup log for more details G Note To view related log file information click anywhere within the pop up To disable notifications Notifications are enabled by default but you can disable them individually by right clicking the system tray icon and then clearing the check mark next to the relevant Notifications option Open Backup Mow Cancel Backup Monitor status ON Notify on Success Notifications V Notify on Failures About v Notify on Warnings Exit lad 4 1 18 2010 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP After installing MOUNT10 Desktop amp Laptop Edition DL and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups see Performing a manual backup and Scheduling a
25. an also reduce performance for other applications although it ensures that the process completes as quickly as possible If you use the computer while it is backing up you might experience some performance deterioration To lessen this effect you can choose to run backups in the background on Windows Vista and later machines or lower the processor usage and or disk access on Windows XP machines Warning If you use the highest Processor usage setting on Windows XP it will affect server performance during the backup i Note If you use the highest Disk access setting on Windows XP the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longer if this setting is lowered but other disk intensive applications will perform better MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Disk Usage You can use the Disk Usage page in the Options and Settings dialog box to specify the working folders and control the cache Disk Usage Local Disk Temp C Program Files VAttix5 Pro Backup Client DL toBackup Cache C Program Files AttixS Pro Backup Client DL cache Database C Program Files Attix5 Pro Backup Client BL Note Performance wil be degraded if the Cache and Temp folders are an different arves Cache Days to keep filesinCache 203 Note The langer Res are kant in cache the Setter the ohan
26. andom generator 2 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress To view backup logs click the Logs tab Backup log dates are displayed in blue SWISS DATA BACKUP Schedull ng automatic backups Automatic backups are usually enabled and configured either during the Setup Wizard or during the Backup Wizard but you can enable and schedule them at any point in time using the Options and Settings dialog box To schedule a daily automated backup 1 On the Tools menu click Options Alternatively click the Options button on the toolbar In the Options and Settings dialog box click Backup Schedule Select the Daily automated backup check box and then specify a backup time in the associated box Click OK To create an advanced backup schedule 1 oS ee Select the Advanced schedule back up at the following times check box In the Week day box select the day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced schedule box e
27. ces are that patches instead of fal Res are sant duning bactu Working Folders If you have limited space on the drive where the Backup Client is installed you can move the Temp Cache and Database folders to another location Temp Used as temporary workspace when the files are patched compressed and encrypted Cache Keeps a local compressed and encrypted copy of the selected files for a specified number of days Database Compares the latest backup selection with the previous backup to determine the changes i Notes Performance will be degraded if the Temp and Cache folders are on different drives If you move these folders to a network share please ensure that the Backup Client has the correct permissions to reconnect and write to that share Storing the folders on a UNC path degrades backup performance MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Days to keep files in cache When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache By default recently modified files are kept in the cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the cache the better the chance of only transmitting patches instead of f
28. ch window carefully before continuing SWISS DATA BACKUP Step 1 of 6 Specify Storage Platform settings To specify the Storage Platform E Setup Wizard o Storage Platform settings settings Omm Omm Omm Omm Sm O 1 In the Storage Platform Enter the Storage Platform settings address box type the IP address Storage Platform adress E 2008r2 Backup Group Taahir Test John or DNS name of the Storage Platform where the Backup Please contact your back administrator if you dont have the requred infomation Account resides 2 Inthe Backup Group box specify which Backup Group the Backup Account belongs to i Note Type the Group Example name in relation to COLLECTIONA COLLECTIONB GROUP any Collections it may belong to 3 Inthe Account Create Key field specify the preconfigured Backup Account create key for the applicable Group If you do not have access to this key please contact your Storage Platform administrator i Note This key is case sensitive 4 Once all the correct settings have been entered click Next MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 2 of 6 Create or connect to a Backup Account You can either create a Backup Account or connect to an existing Backup Account To create a new Backup Account 1 Select I want to create a new Backup Account 2 Click Next To connect to an existing Backup Account i Note You can select I want to
29. ckup Clients are always updated to the latest version and service pack available on the Storage Platform If the version ts too old to be auto updated the update must be done manually While most MOUNTio DL Backup Clients will be set up to receive updates automatically in some instances you may wish to perform the update manually You ll find instructions on how to do this below i Note Desktop amp Laptop Edition DL v3 x 4 x Backup Clients cannot automatically be updated to version 5 due to the infrastructure change from an application to a service _It will continue to function as normal To manually update DL Backup Clients 1 Close the Backup Client application interface and the DL system tray icon 2 Run the Backup Client Installer i Note The installer retrieves the install location from the backup service and cannot be changed as you are upgrading an existing DL Client SWISS DATA BACKUP 3 Onthe Welcome screen click Next jig atts Pro DL Setup Welcome to the Attix5 Pro DL Setup Wizard The Setup Wizard will install Attix5 Pro DL on your computer Click Next to continue or Cancel to exit the Setup Wizard ATTIX Pro 4 Onthe Ready to install MOUNT10 screen that appears click Install JE Atti Pro DL Setup S Ready to install Attix5 Pro DL r l E A previously installed version was detected Click Install to begin the upgrade process Click Cancel to exit the wizard SWISS DATA BACKUP 5
30. csecsecceccncceccnccneceeseesersersaeceneneeness 10 Step 4 of 4 Exit the Setup Wizard arvarnnrrnnnnnnnnnnnrnarnnrnennnnnnnnnvnnnrnnnnnnnnenunnnene 10 J SCUD NL re 11 Step 1 of 6 Specify Storage Platform settings ccccceccseeeecseeeeeeeeeeeseeeeeeeeaeeaeeaes 12 Step 2 of 6 Create or connect to a Backup ACCOUNt sssssssssssnsnsnnnnsnennnnenerennene 13 Step 3 of 6 Specify Backup Account Ceta ilS cccccseeseeseeseeeeeeeeeeeeeeseeeeeeeaeeaeeees 14 Step 4 of 6 Confirm Backup Account SUMMary rrarrnnrnvrnnenernnrnarnnnnnvrnnrnnennenuennennr 15 Step 5 of 6 Schedule backup process ccsccsccsecceececcneceecnenecesseesessetsaecanenecneens 16 Step 6 of 6 Confirm backup configuration c ccseceecseeceeceeceesseceeseesersetsancaneaeeceeens 17 Congratulations EE EEE EE 17 4 Updating Desktop amp Laptop Backup Client unnnnnnnnnnnnnnnnnnnnnnnnnnnn 18 Auto Updates EE 18 Manual Updates EE EE T 18 5 Graphical User Interface GUL ccsccscsscsseseeseeseeneeneesensenneeneenenneess 21 Opening the Backup Client interface ccscsscssccseccecceecnccnccnecnecesseesersersancanecnenneens 22 TENNENE 24 FN NN 24 SV SCSI WAY NCO ERE E E 33 PG ESATO TAS EE PU neem eeeeeusbeneanenysens 35 6 Backups munter named 36 ON 36 selecting data to DICK UD EE NE 36 Determining the backup selection Size cccccecceeceeeeeeeeeeeeeeeeeeeeeeeeseesaeeaesaesaeeaess 43 Exporting a selection report raxvaunnnnnnnnnv
31. e associated box 3 Click Ok MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP To create an advanced backup schedule Select the Advanced schedule back up at the following times check box In the Week day box select the day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced RE NE schedule box To disable automatic backups not recommended 1 Clear the Daily automated backup and Advanced schedule check boxes 2 Click Ok to close the Options and Settings dialog box Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised For detailed instructions on how to enable and schedule automatic backups see Scheduling automatic backups in Chapter 6 Backups SWISS DATA BACKUP Connection You can use the Connection page in the Options and Settings dialog box to Modify Storage Platform connection settings Enable disable configure proxy server details Connection Use VPN or dial up connection VPN and dial up settings No proxy 0 Use HTTP proxy 0 Use SOCKS proxy ri Proxy server requires authentication O ey ml ee MOUNT10 AG Haldenstrasse 5 6340 Baar SW
32. e refer to the Storage Platform Console User Manual i Note The Backup Account will be disabled at this point to ensure that the Snapshot data is the most recent Once the data has been successfully imported to the Storage _ Platform the Account will be enabled automatically and backups can proceed as usual SWISS DATA BACKUP The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client 1 NOLES Before you can perform the steps outlined below the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data To restore data from a Snapshot 1 Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network so that it has access to the Client machine On the Tools menu point to Snapshot and then click Import Restore Snapshot Select whether you wish to restore the data from a disk drive or recovery server a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path to the data in the Snapshot location box Warning The default snapshot location specified is C Backups Import Snapshot Restore If you wish to use this l
33. ed it may be useful to check the size of your backup selection before initiating your first backup For more information see Using Filters later in this chapter Note Some files and directories are forcefully excluded from the backup selection On Windows machines these are the pagefile sys and hiberfil sys files and the Backup Client cache and to backup folders SWISS DATA BACKUP Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types W Example A doc filter will include or exclude all Word documents within a folder as well as any new Word documents that are added to that folder later To apply a predefined filter to a specific folder In the Backup Selection tree right click the folder icon Point to Filters Point to one of the available filters in the list e g MS Office documents Click Include or Exclude 7 So Ss To modify an existing filter 1 In the Backup Selection tree right click the folder icon point to Filters and then click Edit filters Select one of the filters and then modify its properties in the Edit filter box Click Ok P Tip To add a new filter from within the Edit filters dialog box click the New button supply a name that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree Right click the folder icon and then click New filter In the Filter na
34. ed to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be used instead Warning Before disabling SSL encryption first ensure that the backup environment is secure Retries and Timeouts Number of backup or restore retries By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process i Note You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup Duration before connection retries By default the Backup Client will try to reconnect to the Storage Platform after 60 seconds should the connection be dropped This setting enables you to increase decrease the duration between retries Socket timeout The default socket timeout is 60 seconds If the Backup Client is connected to the Storage Platform and there is no communication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection SWISS DATA BACKUP Display The Backup Client can warn if backups were skipped by displaying a popup message whenever a network connection is detected Select what action the Backup Client should take if a backup is skipped Do not display a warning You can choose not to display a warning
35. f open or locked files i Notes For files under heavy use VSS may increase disk usage during backup The larger the files the greater the disk usage Please use relevant plug ins to back up databases Backup Limit area If you wish to limit the total amount of data that may be transferred during each backup select the Restrict the size of each backup check box and then specify a maximum size in the box provided i Note If you enable this option it may take several backups before all your files are ada up to the Storage Platform This feature is especially useful if you have a poor Internet connection and you encounter problems with transmitting large backups Cycle backup process Use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting can only be enabled if a backup size restriction has been specified SWISS DATA BACKUP Logging You can use the Logging page in the Options and Settings dialog box to specify your logging preferences Modifiable logging settings include Location of backup and restore logs Log file retention period Debug message inclusion exclusion in service log Logging Location C Program Files VAttix5 Pro Backup Client DLYogs Delete log files older than days Delete older logs now The Logging page in the Options and Settings d
36. ialog box consists of the following areas Backup Logs Service Log MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP In this area you can specify where to store the backup and restore logs You can also enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than days check box and then specify the number of days in the box provided To delete all logs older than the specified number of days immediately click the Delete older logs now button In this area you can specify whether or not debug messages should be logged SWISS DATA BACKUP DL includes tools that allow advanced users to modify enhance and streamline the Backup Client n a z E U GA BE AILES Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management 1 On the Tools menu click Remote Management 2 In the Remote Management Settings dialog box that appears select the Enable Remote Management check box 3 In the Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required 4 Ifthe machine has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address 5 Inthe Acces
37. ication window contains the following areas File Selection Tools View Help Menu bar t a od o2 EE Nn Toolbar BB Backup Selection fill My Computer Ta bs H 4 Dokumente 2 33 Quic rar H E Recyde Bin Step by step quide E AMD Product Help H P ATI Backups How to ga i Select data i L Config Mes Use selection filters Intel Export a selection report S ta tu S bar H E MSOCache H E Perflogs H E Program Files H E Program Files x86 E E ProgramData H E Recovery T System Volume Information Temp E E Users EHE Windows Back up manually Schedule automatic backups Cancel backup Restore the backup selection Restore archived data Attix5 Backup Pro 42 268 KB eula 1028 txt 17 KB Backup Account eula 1031 txt 17 KB wee z Backup Schedule eula 1033 txt 10 KB bios Connection eula 1036 txt x Connection Throttle eula 1040 txt ga Advanced Communications Backup Priority Disk Usage Advanced Performance Logging Options and settings Additional information Resuming backups install exe bsa j Notifications install ini Remote Management install res 1028 dll Health Check Qutlook PST files install res 1031 dll ee aT a Volume Shadow Copy Service install res 1033 dll e Snapshots Disaster recovery install res 1036 dll s Profiling install res 1040 dll Lanquage install res 1041 dll 900000000 0000000000o0ktnUkkLknntuuunnt Reference Ico
38. ility For all local drives Line Speed Line Speed estimate to the Storage Platform by transmitting data For 10 seconds Service Rights Information about the service account name and access rights to the working Folders Show Last Health Check Stark Close The following options are available Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories included in the backup selection Disk Usage Free space availability for all local drives Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 seconds Service Rights Information about the service account name and access rights to the working folders SWISS DATA BACKUP You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use theShow Last Health Check button to see the last report You can Print and or Export the Health Check reports To run a health check 1 2 4 When the message Health check complete displays click Ok On the Tools menu click Health Check In the Health Check dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Five checks are available see above Click the Start button to begin the health check process The Health Check dialog box appears displaying the prog
39. ion window P Tip You can re open the Client window at any Es time via the Windows Start menu or by double clicking the icon in the system tray Selection menu Selection Tools Help New Filter Include Folder Edit Filters Exclude Folder Graphics le Deselect Folder MS Access databases MS Office documents MS Outlook email k Web pages le Refresh Option Click the option to Filters gt Create a new filter to automate inclusions or exclusions based on file type For more New Filter information see Using Filters in Chapter 6 Backups Filters gt Edit existing filters For more information see Using Filters in Chapter 6 Backups Edit Filters MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Selection menu continued elecion Took Hep Filters b Mew Filter Include Folder Edit Filters Exclude Folder Graphics Include Deselect Folder i MS Access databases at MS Office documents P er efres eselec MS Outlook email Web pages Exclude Click the option to Filters gt filter gt Include all files in the selected folder that match the filter s criteria For more Include information see Using Filters in Chapter 6 Backups Filters gt filter gt Exclude all files in the selected folder that match the filter s criteria For more Exclude information see Using Filters in Chapter 6 Backups Filters gt fil
40. izard Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised To schedule a daily automated backup 1 Select the Daily automated backup check box Specify a time in the associated box Click Next to move to the next step in the wizard or create an advanced backup schedule as described below i Note If a backup is scheduled to occur between 19hoo and o7hoo the Backup Client will choose a random time in that period to transmit the data This ensures that the network is not overburdened by multiple Backup Clients all attempting to back up at the same time To create an advanced backup schedule Select the Advanced schedule back up at the following times check box In the Week day box select a day on which a backup should be initiated Specify the time in the Backup time box Click the Add button to add the day and time to the Advanced schedule box Repeat the steps above until you have added all desired schedules oY oa ee EG Click Next to move to the next step in the wizard SWISS DATA BACKUP Step 6 of 6 Confirm backup configuration The wizard displays a summary of the choices you have made It also shows the working folders which you can edit by clicking the edit link Note Se If the drive on which the Backup Client is installed has limited space available you can move
41. k the option to Menu Button Language gt English German Default available Access the GUI language options Language English German oO Default 194 MOUNT10 AG Haldenstrasse 5 6340 Baar Icon Legend Product Help About MOUNT10 Click the option to Menu Button Access a list of the icons used in the MOUNT 10 Client and the statuses Icon Legend Dial Product Hel they indicate i About Attix5 Pro SE Access the Product Help Access the product information and support Icon Legend contact details Product Help About Attix5 Pro SWISS DATA BACKUP File not selected Included by user Included by user filter Excluded by user Excluded by user Filter 390200 Excluded by administrate Included by profiling MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Fa MGC Tabs There are three tabs available in the Backup Client Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see Selecting data to back up in Chapter 6 Backups Restore Use this tab to browse previous backups and restore files and folders Logs Use this tab to view detailed information on each backup and restore Tip In the right hand pane on the Backup Selection and Restore tabs you can click any of the column headings to sort the list according to their values
42. lder s content in the backup selection The folder contains no unselected files The Backup Client user has included some files and has also excluded one or more files The Backup Client user has excluded all files in the folder from being backed up to the Storage Platform The Backup Client user has applied a filter to the folder The filter has included one or more files within the folder in the backup selection The Backup Client user has applied a filter to the folder that has included and excluded files within it The Backup Administrator has included all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Administrator has applied a filter to the folder resulting in the folder being excluded from the backup selection This filter cannot be removed by a Backup Client user Icon legend continued SWISS DATA BACKUP y T zia r fF FF Filter applied by profiling some items included by user Filter applied by profiling some items included and some items excluded by user Filter applied by profiling but items excluded by user Folder excluded by Global Exclusions All files excluded by profiling Plug in node not selected Some items selected by user All
43. le files Open the corresponding menu Select previous item or scroll up if you are in the Logs tab Select previous item or scroll down if you are in the Logs tab Scroll up one page Scroll down one page Scroll to the beginning of the page if you are in the Logs tab Scroll to the end of the page if you are in the Logs tab
44. me box type a name to be used in the Filters menu In the Filter box specify the file extensions to which the filter will apply Click Ok er i The filter will be added to the Filters menu and you will be able to use it to include or exclude all files matching its criteria To remove filters from a folder Right click the folder icon Point to Filters Point to the name of the filter you wish to remove eS Clear the check mark next to the selection Include or Exclude To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks amp and 7 SWISS DATA BACKUP Some inclusions and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 9 Options and settings Files and folders affected by profiling display with the following icons File inclusion Filtered file inclusion File exclusion Folder inclusion Filtered folder inclusion BuO DO Folder exclusion i Profiled selections cannot be modified from within the Backup Client and can only be changed on the Storage Platform For more information please refer to the MOUNT10 Storage Platform Console User Manual i Icon legend SWISS DATA BACKUP On the Backup Selection tab each file and folder is displayed with an associated icon The
45. n legend MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Menu bar and toolbar buttons All Backup Client functions can be performed from the menu bar Shortcuts to the most commonly used menu bar functions are also available on the toolbar and right click menus Menu bar Each menu on the menu bar contains one or more options The tables below describe the options available Backup Restore Calculate Size Find Files in Backups Export Selection Initiate a Backup immediately Switch to the Restore view in the Client Y Tip For faster access to the Restore view click the Restore tab instead of using the File menu Determine the total size of the data included in the backup selection For more information see Determining the backup selection size in Chapter 6 Backups Access the Find Files in Backups dialog box This box enables you to search for particular files in your backups For more information see Finding files in backups in Chapter 7 Restores Export a list of all backup inclusions and exclusions to an html file for future reference For more information see Exporting a selection report in Chapter 6 Backups MOUNT10 AG Haldenstrasse 5 6340 Baar Selection Tools Help Backup Mor Restore Calculate Size Find Files in Backups Export Selection Exit SWISS DATA BACKUP File menu continued Exit Close the DL Client applicat
46. nables you to create a backup of all items included in your backup selection and send it to a disk drive This Snapshot data can then be moved to the Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery i Note A snapshot backup uses Blowfish 448 encryption and the backup encryption key to encrypt the data A Warnings This procedure should only be performed with the assistance of the Backup Administrator Ensure that you have an active Backup Account Before beginning the Backup Snapshot process it is best to perform a test backup transferring only a small amount of data to ensure that the StorageServer connection ts successful To export a Backup Snapshot 1 Onthe Tools menu point to Snapshot and then click Export Backup Snapshot 2 Select The next backup must be a Snapshot backup 3 Specify a destination in the box provided C Backups Export Snapshot Backup is specified by default on Windows 7 machines 4 Click Ok 5 Initiate a backup The Snapshot data is now stored in the location specified in step 3 above and can be moved to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Platform Console For more information pleas
47. next wizard step progran Fles Attng ProlBadkup iento Alternatively specify a new destination folder 1 Click the Change button 2 Browse to the folder in which to store the application files 3 Click OK 4 Click Next to continue to the next wizard step MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Step 3 of 4 Begin the installation Once all the settings are configured the wizard is ready to begin the installation To begin the DL installation 18 Att Pro DL Setup 2 5 a Click Install Ready to install Attix5 Pro DL p Te Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Step 4 of 4 Exit the Setup Wizard The last step of the wizard presents the option to launch the Backup Client To launch the Backup Client J Att Pro DL Setup 0 8 fae immediately after the Setup Completed the Attix5 Pro DL Setup Wizard Wizard 1 Ensure th at the Launch Click the Finish button to exit the Setup Wizard MOUNT10 DL check box is selected gt Click Finish va After clicking Finish MOUNTio DL will be installed on the machine If the Launch MOUNT10 DL check box was selected as described above the Backup Client will open automatically and the Setup Wizard which is the Backup Account Wizard ATTIX Pro VW Launch Backup Client DL Back Cancel and Backup Wizard combined will launch enabli
48. ng you to create a Backup Account and configure your backup settings Follow the wizard steps as described in Chapter 3 Setup Wizard MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Setup Wizard consists of the Account Wizard and Backup Wizard combined into one It is used to set up a Backup Account which is required for backing up and configure your backup settings The Setup Wizard runs automatically the first time the Backup Client is opened You can run the standalone Account Wizard or Backup Wizard at any other time by clicking Tools gt Wizards gt Account Wizard Tools gt Wizards gt Backup Wizard i Note If you run the Account Wizard a warning box will appear Click the Run Account Wizard button and follow the instructions If you selected the Launch MOUNT10 DL check box in the last step of the MOUNTio DL Setup Wizard see The MOUNT10 DL Setup Wizard in Chapter 2 Installation the Backup Client will run and display the Setup Wizard automatically If the Launch MOUNT10 DL check box was not selected in the last step of the MOUNT10 DL Setup Wizard the Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 5 Graphical User Interface i Note Some of the settings encountered in the wizard may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read ea
49. not be allowed to install a 64 bit DL Backup Client on a 32 bit OS and neither will you be allowed to install a DL Backup Client on a Windows Server OS You can however install a 32 bit DL Backup Client on a 64 bit OS To install MOUNT10 DL 1 Run the MSI file 2 In the MOUNT10 DL Setup Wizard that appears follow the steps as described in the following section SWISS DATA BACKUP MOUNT10 DL Setup Wizard The MOUNT1io DL Setup Wizard typically consists of four steps to guide you through the Setup task in a simple step by step manner These steps also make it possible to undo previous operations by navigating backward i Note Some of the settings encountered in the wizard may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing Step 1 of 4 Start the MOUNT10 DL Setup Wizard To start the MOUNT10 DL Setup Wizard Click Next Welcome to the Attix5 Pro DL Setup Wizard The Setup Wizard will install Attix5 Pro DL on your computer Click Next to continue or Cancel to exit the Setup Wizard ATTIX Pro Step 2 of 4 Specify an install location To specify a destination for the DL application files and folders Destination Folder Click Next to install to the default Folder or click Change to choose another Click Next to accept the default destination folder and continue to Install AttixS Pro DL to the
50. nternet Explorer Oe E CAUsers User Documents B 4 X amp Bing Py sly Favorites 95 Suggested Sites ge Web Slice Gallery v CA Users User Documents Backu ai O 3 v Pager Safetyv Tools v 7 gt gt AS5BP Backup Set as on 19 Jan 2010 05 53 PM Backup Account BACKUP ACCOUNT 01 Backup Group A SP OWNER RESELLER A BACKUP ACCOUNTS Storage Platform 192 168 20 215 Backup Set Name Default Backup Set Version 6 0 Client Version 6 0 0 685 Schedule Daily backups for this backup set occur at 11h04 No advanced schedule is defined Selections Overview There is 1 volume with selections e cy 1 folder directly included 1 folder directly excluded 1 file directly included Starting a backup manually y Tip It is reeommended that you run a backup manually after creating your backup selection to ensure immediate data transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more information see Scheduling automatic backups later in this chapter To start a backup manually 1 On the File menu click Backup Now Alternatively click the Backup button on the toolbar t Backup The Backup dialog box appears and displays the progress of the backup MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Backup Freparing backup Connecting to service Starting backup Initializing secure r
51. o open the DL Client interface On the Start menu point to All Programs point to MOUNT10 and then click Backup Client DL Pr Default Programs at Desktop Gadget Gallery Internet Explorer E Windows DVD Maker Windows Fax and Scan Bashierah Windows Media Center Windows Media Player ey Windows Update KPS Viewer Ccessorles Documents Pictures hvlusic Bi Backup Client DL Games storage Platform di Games Computer Maintenance Mlicrosoft Office Control Panel di startup Devices and Printers Default Programs Help and Support 4 Back Windows Secu rity Seorcn programs and files pe MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Alternatively double click the MOUNT10 icon in the system tray or right click the icon and then click Open Open Backup Mow Cancel Backup Monitor Status Notifications About i Note The first time you open the Backup Client the Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Setup Wizard MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP The Client interface explained You can manage and monitor backups using the Backup Client application window the system tray icon or the notification bubbles that appear when certain processes occur Below are descriptions of each of these items and the options they provide Application window The Backup Client appl
52. ocation you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to browse to the location in which you have saved the snapshot data i Note You need to specify the snapshot data s parent folder NOT the snapshot folder itself E g If your snapshot data folder is called 20100506124347 and youve pasted it to your Desktop you need to specify C Users Administrator Desktop in the Snapshot location box NOT C Users Administrator Desktop 20100506124347 b If restoring from a recovery server select the Do restores from recovery server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box i Note This option can only be used if the Backup Administrator has prepared a recovery server 4 Click Ok The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 7 Restores SWISS DATA BACKUP You can use the command line interface CLI to run the Setup Wizard remotely enable Remote Management and send a wide range of backup and restore commands to any Backup Client connected to a LAN For more information please contact your Backup Administrator P
53. p or Storage Platform Administrator has included this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Icon legend continued t UV T MOUNT10 AG Haldenstrasse Included by profiling filter Excluded by profiling Folder not selected Some files selected by user All files selected by user All files selected by user some excluded All files excluded by the user Filter applied by user Filter applied by user some excluded All files included by profiling Filter applied by profiling Filter applied by profiling all items excluded 5 6340 Baar Backup Client The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has selected the file for backup to the Storage Platform Files displaying this icon cannot be deselected from within the Backup Client The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform and cannot be selected for backup from within the Backup Client The folder exists but is not part of the backup selection neither included nor excluded The Backup Client user has included some of the folder s content in the backup selection The Backup Client user has included all of the fo
54. r Account limit To remove a file from the backup selection A In the Size dialog box right click the file s icon The icon will turn red to indicate that it is excluded Note To exclude multiple files at once click a file name in the list hold down the Shift key and drag the mouse pointer to highlight the files Right click the _ selection and then click Exclude B Alternatively on the Backup Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Selecting data to back up in Chapter 6 Backups SWISS DATA BACKUP After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify Files and folders included in the backup Files and folders excluded from the backup How each item was selected user selected filters profiling global exclusions or mandatory patching Where each item is located on the machine The total number of items in the backup selection To export a selection report 1 On the File menu click Export Selection 2 Inthe Save As dialog box that appears select the location in which to save the file type a file name in the File name box and then click Export The file will be saved to the specified location and can be viewed in any Internet browser SWISS DATA BACKUP CAUsers User Documents Backup selection html Windows I
55. ress of the health check until completion Health Check Completed CIM Secure Nel Kon Ger Met SLOT aa Connecting to Storage Platform on 192 168 20 215 443 Server name Storage Platform Attix5 Dev QA User authenticated Block size sent 2 048 bytes Bytes sent 114 90 MB Total time 10000mm5 Connection speed estimate 11 49 MB s Checking service rights Service display name Attix5S Pro Service short name ASBackup Service Service running under account name LocalSystern Service installed at C Program Files 4attixS ProlBackup Client laSbackup exe start Checking write access permissions for service Cache directory writeable Temp directory writeable Database directory writeable Logs directory writeable Health check complete SWISS DATA BACKUP The Health Check results display in a new dialog box with options to print export to HTML and export to CSV Ei Health Check Results 25 Examine the health check results below and print or export the report as needed Health Check Results Healthcheck start time Healthcheck end time Healthcheck duration Wed Jan 20 16 49 48 CAT 2010 Wed Jan 20 16 50 00 CAT 2010 125 Memory Memory stats last backup Lowest free 3 56 MB Highest total memory 37 45 ME Maximum memory sel 234 06 MB Print Export to HTML Export to CSV SWISS DATA BACKUP The Backup Snapshot feature e
56. rnrrnnrannanrnnrnnnnnnnnnnnnnnnnnnnnnrnnrnnrnunaenunanee 44 Starting a backup manually vneqeccuaa tas xaeanchiwabenaesecutesansersnisanevasaunaxeeneweesvasasnereaneaney 45 Scheduling automatic backupsS a wasrnnrnnvnnvrnrrnnnannavrnnrannannnnnnnnnnnnnvrnnrnnrnusnuenuennen 47 Gp HIG a ACID EN 49 Resuming a 1 ao DE EU NE 50 Li RETTE 51 HON O TOSTO G orreee vena RE EE EE NEN 51 Selecting data to restore EE ee eee 51 Fe 53 TEN 55 Restoring a backup selection a asvarrnrrvnrrnrrnrravravrnnranensnnnnnnnnnnnnnnnvrnnrnnenunnuenunanee 58 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Restoring archived data xraseavvnnrnnrrnvrnnravnnsnnvrnvennnnnnnnnnnnnnvrnvrnuenunnunnnnnnvnnvrnvrnuenee 59 EE EE EN 60 Accessing log files EEE EN PTE 60 NTE 61 9 Options and settings asrannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 62 Backup 00 1 EE sbeasdnkwatielenwnduahaans 63 PPT 65 CONN HON EE EEE EE 67 Connection THrottle ccccceeccecssccrsueeeeeeeseeuusaueeeeeeeeeeesausarsureueeusureueeeeeesausarserserseeens 69 Advanced Communications EE oretealtnedanadereuenenad 71 ee Me OM EY EEE 74 BE EE EE carte EE 75 PN MT 77 EITC OE E E MN 79 MOTE 81 FME 81 Health Check rerrnvnnnnnnrnnnnnnnnnnnnnnnnrnnnnnnnnnnnnnennrnnnnnnunnnnnnnvennennrnvennnnenunnnnnnrnnnvunnen 82 Backup Snapshots siseuiacsadionccmuesnnssemesdeadnstesGedeveredesenssidsdawaiodnientersedsaneciaiianerietasie 85 Restore Snapshots
57. rofiling enables your Backup Administrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings Backup schedules Inclusions and exclusions Filters Most options and settings accessible via the Tools menu i Note Profiled settings take priority over settings specified in the Backup Client l When the Backup Client connects to the Storage Platform it receives a list of all profiled settings These changes are implemented in the Backup Client You can however connect to the Storage Platform and update profiled settings manually To update profiled settings manually 1 On the Tools menu click Options 2 On the Backup Account page of the Options and Settings dialog box click the Retrieve settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly i Note Profiled settings are greyed out and cannot be modified from within the Backup Client Inclusions exclusions applied by profiling are displayed with yellow icons in the Backup Client File icons Included file amp File included by filter t3 Excluded file SWISS DATA BACKUP Folder icons Included folder Ls Folder included by filter 6 Excluded folder Refresh active window Include selected file folder Exclude selected file folder Clear inclusion exclusion Select multip
58. s Speed Limits Throttle Map om z rv v v a pa s k m SAR Fm AEA i AA ay od Mes Sel teed vil ll LI amp hun gt d amp ra heks In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the server To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below i Note A limit of 0 indicates that no limit will be applied m gt SJEL D mA gt oe LVEDTT LO Man arana LI In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map P Tip By default a throttle map is provided with different colours indicating week day office hours out of office hours and weekends using intervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by following the instructions below To create a throttle map 1 In the Interval box specify the number of minutes that each block in the graph should represent 2 In the Speed Limits area click a speed limit colour Alternatively click the Selected speed limit box to cycle between the different limits 3 Inthe Throttle Map area click the schedule interval boxes you wish to apply the limi
59. s area select the access credentials to be allowed 1 IVOTeS l Allow SP controlled access enables Backup Administrators with the correct access permissions to use their Storage Platform User Access Management usernames and passwords to connect to and administer this Backup Client If you clear this check box Storage Platform administrators will not have remote access Select Allow custom access and supply a username and password if you do not wish to make use of the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access 6 Click OK to save the settings Services will restart automatically to apply the settings SWISS DATA BACKUP The Backup Client Health Check provides information to highlight possible issues before backup e g free disk space or file folder access problems It can also provide the estimated line speed to the Storage Platform Ea Health Check The Health Check provides information to pre emptively highlight possible issues For example free disk space problems and service access rights to files and Folders It can also provide the estimated line speed to the Storage Platform Options Memory utilisation statistics From the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories selected For backup Disk Usage Free space availab
60. specifying that certain file types must be included for backup to the Storage Platform The Backup Client user has applied a filter to the plug in specifying that certain file types be included for backup to the Storage Platform but some items have been excluded either through the use of an exclusion filter or by manual exclusion MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Determining the backup selection size It is useful to determine the backup selection size before starting the backup process to avoid Over Limit errors i Note The Backup Client compares your backup selection size with the Backup Account limit specified by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size A On the File menu click Calculate Size B Alternatively click the Size button on the toolbar 4 Restore Find grev The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in 15 Files and directories 1 Total size 24 bytes Mandatory files 0 Total size 0 bytes Warning If your backup selection size exceeds your Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade you
61. t to The colour of the selected interval boxes will change to match that of the chosen limit Tip Should you wish to revert to the default throttle map at any point in time click the Default button 4 Click OK SWISS DATA BACKUP Advanced Communications You can use the Advanced Communications page in the Options and Settings dialog box to configure all advanced communication settings Advanced Communications V Use secure SSL enabled connections for data transfer recommended Number of backup or restore retries Duration before connection retries seconds Socket timeout seconds Display a warning after skipped backups The Advanced Communications page consists of the following areas Secure Connection Retries and Timeouts Skipped Backups MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Secure Connection Use secure SSL enabled connection for data transfer recommended This option is selected by default enabling SSL encryption for Backup Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment i Notes Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform Secure data transfer connections can only be disabled if the StorageServer has been configur
62. te Help Type the file name or part thereof in the File name box Select the Search through previous backups Storage Platform check box 4 If you wish to limit the search to particular dates select the Search backup dates check box and then use the Start date and End date boxes to specify a time period 5 To limit the number of results that display select the Limit number of results to check box and then type a number in the box provided 6 Click Find File name Full or partial sales Search last backup local Search through previous backups Storage Platform Search backup dates Start date 01 01 2010 MM dd YYyy End date 01 19 2010 MM dd YYyr Find 9 Tip Use the and wildcards for advanced search queries i Note If Search backup dates is selected the backup date is used for the search instead of the file create or file modified date SWISS DATA BACKUP To restore files from the Find Files in Backup dialog box 1 In the search results list include the files to restore by clicking the icons next to the file names or by right clicking each file name and then clicking Include 2 Click the Restore button File name Full or partial sales Search last backup local 0 Search through previous backups Storage Platform Search backup dates Limit number of results to 10 Find Search result CilUsersiBashier salesNov2009 txt OKB 19 01 20 txt 19 01
63. ter gt Clear the selected folder of any filters currently applied to it For more Deselect information see Using Filters in Chapter 6 Backups Include Folder Include the selected folder for backup Exclude Folder Exclude the selected folder from the backup selection Deselect Folder Clear the selected folder of any inclusions or exclusions Refresh Refresh the selection being displayed 4 MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Tools menu Automatic Backups Wizards gt Account Wizard Wizards gt Backup Wizard Remote Management Health Check 5 View Help Automatic Backups Wizards Access the Backup Schedule settings in the Options and Settings dialog box Configure the settings in the Automatic Backups area to set up one or more automatic backups For more Remote Management Health Check Snapshot Options information see Scheduling automatic backups in Chapter 6 Backups View Help Automatic Backups Launch the Account Wizard which is a Account Wizard Backup Wizard standalone wizard that enables you to change Wizards your Backup Account settings For more EEE Health Check Snapshot information see Chapter 3 Setup Wizard Options Launch the Backup Wizard which is a standalone wizard that enables you to configure your backup settings For more information see Chapter 3 Setup Wizard View Help Access
64. the Backup Client to prompt you before overwriting an existing file 4 Click Restore gt You can view restore logs on the Logs tab Restore log dates are displayed in green SWISS DATA BACKUP Finding files in backups To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the option to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup 1 On the File menu click Find files in backups Alternatively click the Find button on the toolbar t alio QI Backup Sze Restore Find Options Automate Help 2 In the Find Files in Backups dialog box type the file name or part thereof in the File name box and then click Find File name Full or partial sales Search last backup local Search through previous backups Storage Platform Search backup dates F Limit number of results bo 10 Find W Example If sales is searched for the Backup Client will display a list of all files in the last backup containing sales in the filename Y Tip Use the and wildcards for advanced search queries SWISS DATA BACKUP To search for a file in previous backups 1 On the File menu click Find files in backups Alternatively click the Find button on the toolbar t i 4 Backup Size Restore Find Options Automa
65. the Remote Management Settings Automatic Backups Wizards dialog box Using the settings available you can enable Remote Management of the Client via the SP Console For more information see Remote Management Health Check Snapshot Remote Management in Chapter 9 Options and settings Options Access the Health Check dialog box Performing a Health Check enables you to highlight possible issues For more information see Health Check in Chapter 9 Options and settings MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Tools menu continued Option Click the option to Menu Button Snapshot gt Export Backup Snapshot Snapshot gt Import Restore Snapshot Options Access the Export Backup Snapshot Automatic Backups dialog box which enables you to configure EN f the next backup to be a Snapshot backup to Remote Management a specific location For more information MER see Backup Snapshots in Chapter 9 Export Snapshot Options and settings Import Restore Snapshot Access the Import Backup Snapshot dialog box which enables you to configure Restore Snapshot settings For more information see Restore Snapshots in Chapter 9 Options and settings Opens the Options and Settings dialog o box that enables you to modify a range of i Client settings For more information see Chapter 9 Options and settings View menu Clic
66. the last backup performed by the system Lee Ready Last backup Jan 16 2010 2 55 31 PM SWISS DATA BACKUP System tray icon The System tray icon Ei indicates the backup activity status and can be used to perform various tasks ie An animated icon indicates that the service is busy with a backup process Open Click or right click the system Backup Now tray icon to view the menu Cancel Backup options available Monitor Status Motify on Success Notifications Motif on Failures AB out Motify an Warnings Exit LR 1418 2010 Note On the Windows 7 operating system the system tray icon is hidden by default To display the icon click the Show hidden icons arrow click Customize In the dialog box that appears expand the Behaviours drop down next to A5Tray exe and then select Show icon and notifications System tray menu Open Opens the MOUNT1Oo Client application window P Tip Users can also double click the system tray icon to open the application window For more information see Application window earlier in this chapter Backup Now Manually initiates the backup process without opening the Backup Client application window Cancel If the service is busy with a backup when the 51 icon is animated Cancel will Backup stop the process MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP System tray menu continued Monitor Opens a small window Status n ng
67. this chapter 6 Click Restore The backup selection will be restored to the location specified in the restore options SWISS DATA BACKUP CES LO VU arive d E SJE BE V w Ue MOUNT 10 allows Backup Administrators to archive Backup Clients data to tape or another disk drive using the Hierarchical Storage Management HSM feature Once data has been archived the backups will display in the Restore tree as greyed out folders allowing you to browse the file folder structure of the backups However if you try to restore archived data you may receive a message informing you that the data has been archived to secondary storage as illustrated in the screenshot below p a Last Backup 3 Aug 2010 12 50 IE ETG Ed ci bootmgr Et Program Files O BOOTSECT BAK HEG V55 Writers G MSDOSSYS o FG Workspace ELT Previous Backups fl 03 Aug 2010 12 21 54 2 4 23 Jul 2010 15 56 25 EP A 23 Jul 2010 16 01 01 OG This data has been archived to secondary storage and removed From the Storage Platform To restore any of these files please contact vour backup administrator and request to have the files moved back to the Storage Platform a D VSS Writers F Workspace Note Grey folders indicate archived data However if you do not see these folders in the Restore tree it does not mean that no archived backups are available In such cases please consult your Backup Administrator for further details about archived back
68. ull copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space available consider shortening the time files are kept in the cache i If you specify o days patching is disabled All files in the cache will be deleted ad 1 full copies of changed files will be transmitted to the Storage Platform during each backup To delete the current cache click the Clear button If the cache is deleted full copies of the selected files will be re sent to the Storage Platform during the next backup SWISS DATA BACKUP Advanced Performance You can use the Advanced Performance page in the Options and Settings dialog box to configure the settings relating to VSS Backup limit Advanced Performance V Use Volume Shadow Copying V55 to back up locked files Restrict the size of each backup MB Cyde backup process until all the selected data has been transferred The backup process mil be repealed uni al fhe daia has been fransferred fo ihe Storage The Advanced Performance page in the Options and Settings dialog box consists of the following areas VSS Backup Limit MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Use Volume Shadow Copying VSS to back up locked files Microsoft Volume Shadow Copy Service VSS provides a solution by creating a snapshot of data at any given point in time without any interruption to any applications Using this option enables the backup o
69. up dates 3 Expand the relevant backup node and then click the folder directory containing the data 4 Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 5 Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon 7 6 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or Included folders that have some files or subfolders excluded are green with a red tint E 7 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below SWISS DATA BACKUP After selecting the files and folders to restore you can start the restore process as described below To start the restore process 1 On the File menu click Restore Alternatively click the Restore button on the toolbar t GO Backup Size Restore Find Options Automate Help The Restore dialog box will prompt you for a restore location Restore files to Folder C Users User Restore Original location L 1
70. ups te You can access archived data by requesting that your Backup Administrator import the HSM data to the Storage Platform Once the data has been imported it will be available for restore in the same manner as all other backups SWISS DATA BACKUP The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings Accessing log files The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file Backup Size Restore Find AE ao Options Automate Help Summany 09 Oct 2012 13 45 34 08 Oct 2012 19 00 04 08 Oct 2012 17 56 55 08 Oct 2012 14 57 31 Error 2012 10 09 13 45 36 Backup cancelle 08 Oct 2012 14 56 53 Error 2012 10 09 13 45 36 Interrupted by 04 Oct 2012 19 00 03 02 Oct 2012 19 00 03 O1 Oct 2012 19 00 00 ors and warnings ast few lines of log file lessage 2012 10 09 13 45 34 Using Backup 30 5ep 2012 19 00 03 vessage 2012 10 09 13 45 34 Connecting to 29 sep 2012 19 00 00 essage 2012 10 09 13 45 34 SSL Server nar 28 Sep 2012 19 00 04 flessage 2012 10 09 13 45 36 Tue 9 October 27 Sep 2012 19 00 02 Jessage 2012 10 09 13 45 36 OS Windo
71. utomatic backups below Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup The following sections describe how to Select data to back up Use filters to specify files and or folders to be excluded from the backup selection Determine the backup selection size Start backups automatically and manually Cancel a backup Resume a failed or cancelled backup You can make your first backup selection or modify a backup selection at any time using the Backup Selection tab as described below Tip You should exclude the Backup Client installation folder as including it increases the size of your backup unnecessarily To select files and folders for backup 1 Click the Backup Selection tab 2 In the Backup Selection tree navigate to the folder or directory containing the file and or folder s 3 Include or exclude the items as described below Tip Once a file or folder is included in the backup selection any modifications to it will be backed up automatically For more information see Patching in Chapter 9 Options and settings Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location For more information see Disk Usage in Chapter 9 Options and settings SWISS DATA BACKU
72. ws 3 26 Sep 2012 19 00 03 Jessage 2012 10 09 13 45 36 Preparing selec 25 Sep 2012 19 00 00 Message 2012 10 09 13 45 36 Change journa POP Error 2012 10 09 13 45 36 Backup cancelle Tip You can use the Up arrow Down arrow Page Up Page Down Home and End keys to navigate the log MOUNT10 AG Haldenstrasse 5 6340 Baar SWISS DATA BACKUP Changing log file settings You can specify your logging preferences on the Logging page in the Options and Settings dialog box For information on configuring the log file settings see Logging in Chapter 9 Options and settings SWISS DATA BACKUP To access the Options and Settings dialog box On the Tools menu click Options Alternatively click the Options button on the toolbar 4 Q 0 Q Backup Size Restore Find Options Automate Help The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full set of options related to that function W Example Click Connection in the left hand pane to view all connection options on the right Use network connection Backup Account Backup Schedule Use VPN or dial up connection Connection Throttle VPN and dial up settings Advanced Communications Performance Backup Priority No proxy Disk Usage Use HTTP proxy Advanced Performance C Use SOCKS proxy Logging Proxy host Proxy port 8080 Proxy server

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