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Technical User Manual

1. jams lad Choose and enter your backup username password NER and encryption key The backup username and Enea password can consist of any keyboard combination d between 4 and 20 characters The encryption key tend tdt asta hee can be any keyboard combination between 8 and 55 ses ert o e tg had an characters Click Next Encryption Key Confirm key Note Do not forget your encryption key as you will not be able to retrieve your data without this encryption key ES SWISSVAULT the Dutier Help lt Back Next Cancel What kind of connection do you have Select the type of connection that you use to connect to the Internet Step 4 of 7 Select the connection type that you want to use to connect to the StorageCenter o Connection Settings use broadband or another permanent network connection Use the Configure Proxy button to specify any Proxy settings needed for communications to the Internet Click Next to continue Configure Proxy If you select the modem dialup connection the next step will prompt you to supply the connection that you want to use EI SWISSVAULT the Dutier Help lt Back Next gt gt Cancel Step 5 of 7 Spec the backup schedule You ar recommended to enable automatic backups In this step you can configure the daily and hourly ae automatic backup schedule The default backup time icon
2. Backup Client is installed you can move the uu 7 qeu move te Cace Lag Tear folders and tne secon Database Cache Logs Temporary folders and the selection neos RR ss database to another location The Temp folder is As es Temp _ _catlons SWISSVALLTape Contens Resurces ticiue Some USed for temporary workspace when the files are Mandan Pahing Cache plications SWSSVAULT app Contents Resources cache patched compressed and encrypted the Logs cmo iioi IU folder stores all backup and restore logs and the o Cache folder keeps a local compressed and So pel dora encrypted copy of the selected files for a specified VINA OROEN amount of days The selection database compares perito tae Mies in Cache 20 CO Cade the latest backup selection with the previous backup to determine the changes Egk Gance Help Note Always keep these folders and the selection database on the same drive If you move these options to a network share please ensure that the Backup Client has the correct permissions to reconnect to that share Cache When modifications are made to a file the Backup Client only transmits the changes to that file as opposed to transmitting the complete file again This is accomplished by keeping a compressed copy of the file in a local cache and then using a sophisticated patching technique to extract the difference between the file in the cache and the one
3. Date is used if you enable Search file dates and not the file create or file modified dates To restore the located files select them individually and then click on the Restore button 2008 by SWISSVAULT AG Version 5 Page 12 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 3 Options and Settings From the Tools menu option you can view and configure the primary Backup Client options and settings To open this section select Options from the Tools menu The various options and settings are grouped according to their functions and displayed in different tabs Note Please read through this section carefully before you change any of these settings Incorrect settings could cause serious problems or even stop the Backup Client from backing up your data 3 3 1 Account and Security Account Information This section displays your backup account information as it is stored in the StorageCenter You can use the Retrieve Settings button to update your account settings from the StorageCenter This tool is useful to verify that your account limit has been modified after requesting a change from your Backup Administrator or to update Backup Group Profiling settings Account Setup If you need to change your password or encryption key select either the Change Password or Change Encryption Key buttons Changing your encryption key involves intensive processing on the otorageCenter and
4. You will notice an additional toolbar Global Exclusions Ciniluns __ Include date in log file time stamp a aaa button when you open the Logs tab the X You can specify that old log files be deleted after a certain amount of days 5 m mary button can filter the information vi Delete log files older than days H 40 Delete Older Logs Now to only display the last 14 lines Log File Content You can specify the level of information that must be included in the log files Choose between e Log messages e Suppress detail messages C Ok Cancel Help e Log errors and warnings Enable the Include date in log file time stamp checkbox to add the date to the backup and restore log files Automatic Log File Deletion A log file retention period can be enabled to delete files older than e g 30 days by enabling the checkbox and specifying the duration in days 2008 by SWISSVAULT AG Version 5 Page 16 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 4 Additional Settings The Tools menu provides you with various options and settings that you can modify to enhance and streamline your Backup Client You can also modify your account settings from this menu 3 4 1 Remote Management Remote Management enables you to remotely access and Remote Management Settings configure the Backup Client from the StorageCenter Remote Management enables you to remotely ac
5. drive where the Backup Client is installed you can move the Cache Logs Temporary folders and the selection database to another location Note always keep these folders and the selection database on the same drive volume Step 7 of 7 Confirm that the information you supplied is correct and click Next The Backup Client will connect to the StorageCenter and configure your account A message will be displayed to confirm that your account was created successfully Click OK to close the message box Next you must select files and folders in your Backup Client to create your selection list The Backup Monitor must be launched when your Mac is started to initiate automatic backups in the background at the scheduled times Note that with Desktop and Laptop Edition you do have to be logged in in order for the scheduled backups to take place To add the Backup Monitor to the list of applications to start during the login process open the Backup Monitor from the Applications folder Click on the tray icon and select Launch at login The Desktop and Laptop Edition backup client can be opened from the Backup Monitor Click and hold on the Backup Monitor icon in the Dock until a menu is displayed and click Open 2008 by SWISSVAULT AG Version 5 Page 7 of 19 SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 Backup Client SWISSVAULT Desktop amp Laptop Edition keeps your most valued da
6. is 19h00 It is advised to backup at night when the Wein A HE server is not in use The server must be powered at Advanced Schedule the time of scheduled backups but you do not have Senate emacs to be logged in Week Day Additional Schedule eene A Note If you do not schedule any backups you CN will have to manually backup your data We sunday strongly recommend that you run automated enm backups denen Help Back Next gt gt Cancel 2008 by SWISSVAULT AG Version 5 Page 6 of 19 SWISSVAULT the backup butler Do you want to modify the default working folders You can move the Cache Log Temporary folders and the Selection Database to another ted space ava lable on the drive where the backup client i5 installed lk Note Always keep these folders on the same drive volume Temo plications SWISSVAULT app Contents Resources tollackup Browse Cache Applications SWISSVAULT app Contents Resources cache 095 Apolications SWISSVAUL T app Contents Resources logs Browse Database Applications SWISSVAULT app Contents Resources Browse E sw ISSVAULT the Dutier Confirm your account settings feh tin belo r orrect t MACOSXSERVER Connection method Local Area Network Automatic backups Backup daily at 19H00 SWISSVAULT the Dutier 2 2 Backup Monitor User Manual Desktop amp Laptop Edition for MAC OS X Step 6 of 7 If you have limited space on the
7. is encrypted with the same random encryption key even when the passphrase is changed If you change your encryption key you do not have to remember the previous encryption keys for future restores the Backup Client will be able to retrieve the data from the StorageCenter Your encryption key is not stored anywhere on the StorageCenter and is only known to you If you forget this encryption key it will render your data unrecoverable 5 SWISSVAULT Support Please do not hesitate to contact us in case of any questions Note You ideally reach us by email support swissvault ch where we will reply instantly SWISSVAULT AG Haldenstrasse 5 CH 6340 Baar Switzerland Email support swissvault ch Hotline 41 0 900 782 858 CHF 2 from the 3 minute Fax 41 0 41 726 03 27 Homepage www swissvault ch 2008 by SWISSVAULT AG Version 5 Page 19 of 19
8. last backup or you can connect to the StorageCenter to search through your previous backups To search for a file from your latest backup select Find files in backups from the File menu or click User Manual Desktop amp Laptop Edition for MAC OS X on the Find button in the toolbar Enter the filename in the textbox and click on Find Example If you enter help in the textbox the Backup Client will display a list of all backed up files from your last backup that contain help in either the filename or the folder Note You can use the and wildcards for advanced search queries to find the files that you are looking for Find Files in Backups Find Find vi Search through previous backups on StorageCenter _ Search backup dates Limit number of results to 10 amp J Users admin MACTRANSFER Gif s Ori SV Fire gif 435 KB 20 03 2006 05 25 PM 10 04 2006 1 07 JUsers admin MACTRANSFER Gif s Bus try with adix gif 434 KB 09 03 2006 11 58 AM 10 04 2006 01 07 PM Users admin MACTRANSFER Gif s Bus_try with adi gif 434 KB 09 03 2006 11 58 AM 10 04 2006 01 07 PM Users admin MACTRANSFER Gif s WMC sSV Animation2 10x180 gif 158 KB 21 03 2006 00 31 PM 10 04 2006 01 07 PM JUsers admin MACTRANSFER Gif s WMC SV Animation2 00x90 gif 156 KB 22 03 2006 01 42 PM 10 04 2006 01 07 PM Users admin MACTRANSFER Gif s svs Dox gif 155 KB 05 01 2006 04 46 PM 10 04 2006 01 07 PM JUsers admin MACTRANSFER Gi
9. of the Backup Client From the View Menu go to Change look amp feel and select one of the available options 2008 by SWISSVAULT AG Version 5 Page 18 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 4 Security SWISSVAULT uses a combination of Blowfish encryption and SSL secure data transmission to ensure the safety of your data When the Backup Client has to transfer data to the StorageCenter it connects using a secure SSL 2048 bit RSA key exchange 128 bit RC4 stream cipher and SHA 1 integrity checking connection to transfer the data Signed SSL certificates and Certificate Revocation Lists CRLs are used to verify server integrity Data is stored using 448 bit Blowfish encryption to encode the data on the Server This is considerably greater than the encryption used for Internet banking and online credit card transactions Your encryption key is seen as a passphrase by the StorageCenter A random encryption key is automatically generated when any account is created and this random key and not the passphrase specified by you is used to encrypt your files The encryption key is protected by the passphrase your encryption key and without this passphrase you cannot decode the actual encryption key When you change the encryption key in the Backup Client the actual key is decrypted and re encrypted with the new passphrase The data is never touched All data since the initial backup
10. ready to be backed up Files are only kept in the cache for a certain amount of days Files are added to the Cache folder if the file was modified within the Days to keep files in Cache window Once a file has been flushed from the cache a full copy must be backed up when any modifications are made to the file The longer files are kept in the cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If you have limited disk space you may want to consider shortening the time files are kept in the cache 2008 by SWISSVAULT AG Version 5 Page 14 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X Note If you select 0 days patching is disabled any files in the Cache folder will be deleted and complete files are backed up to the server during each backup To delete the current cache use the Clear Cache button If you delete the cache full copies of your selected files will be re sent to the server during the next backup You may notice that the Backup Client will log the message Doing monthly cache cleanup once a month This maintenance task is to ensure that the cache folder is up to date by deleting any files that fall outside the Days to keep files in Cache window 3 3 5 Performance and Limits Processor Usage and Disk Access The Backup Client uses a fair portion of the available processor power to p
11. search for specific backed up files and finally how to restore files from the StorageCenter 3 2 1 How to restore files and folders Open the Restore tab From this tab you can gain access to your backed up files Your latest backup is shown in the Last Backup folder If you expand the Previous Backups folder the Backup Client will connect to the StorageCenter and retrieve a list of all previous backup dates Select the files and or folders you want to restore To select a single file Command click on the file and click on Select or you can click in the box next to the file To select an entire folder Ctrl click on the folder and then choose Select folder Selected files are displayed with green icons To start the restore process select Restore from the File menu or click on the Restore button in the toolbar Note Automatic backups are disabled during the restore process The Backup Client will prompt for a restore location to where the file s must be restored If you select Original location the files will automatically be restored to the same location from where they were backed up Note If you choose this option the restored files will overwrite any existing files with the same name in that location You will be warned before the Backup Client overwrites any files If you do not want to overwrite the current copy of these files select the Folder option The default path is a Restore subdirectory in your user account home
12. AE BR choose select or click in the box nextto the private file A selected file is displayed with a green sbin icon To deselect a file you can either click on E Shared Items the box again or right click on the file and E SVDATA deselect it Folders that have some files System selected are displayed with a L green tint LJ TEST v Users To select an entire folder Right click on the gt gt admin folder and select Include Folder You can Shared also use the left mouse button to highlight the bs folder and then Include the folder from the E Hr Selection menu Included folders are displayed P Voumes with a amp green folder All files in the included folder and its subfolders are now selected for backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder right click on the Readv Last backup 16 03 2008 15 00 58 folem e nama and anlar Macalaet Caladar fron While you are using the Backup Client you may select Help from the Help menu should you require any help This additional windowpane on the right of the window above will guide you through the operation of the Backup Client 2008 by SWISSVAULT AG Version 5 Page 8 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 1 How to backup The next sections describe how to select files and folders for backup how to add filters to folders to automate
13. Technical User Manual Desktop amp Laptop Backup Client for MAC OS X Version 5 0 Septe embe ieu Version 4 SWISSVAULT the backup butler E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X Table of contents 1 lnpzienj legpe me 3 1 1 Qui MC HM 3 1 2 SYSTEM REQUIREMENTS 4 2 INSTALLATION T 5 2 1 e 5 2 2 BACKUP 7 BACKUP RR E nnmnnn RR ER RR RO RR RO sur 8 3 1 ROW FO BRC 9 3 2 NIelrizciper cR TUR 11 3 3 OPTIONS AND SETTINGS 13 3 4 ADDITIONAL SETTINGS Dau a Eon 17 4 SECUR E 19 5 SWISSVAULT SUPPOR sss cece eves secesenetcceconectencaneccaaveunsecesenatncedonestcedoustsasvesaceweenenectaeceuacnouuesacedaue 19 2008 by SWISSVAULT AG Version 5 Page 2 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 1 Introduction Congra
14. ackup Administrator may have preconfigured some of these settings if any of these steps are not visible they were removed by the administrator Step 1 of 7 Supply the correct StorageCenter and group settings Salting The StorageCenter address is the IP address DNS acie name of the Name Server that authenticates you before you can backup or retrieve data The Group name specifies which group you will join and the Group create key is needed in order for the client to create an account in the specific group Click Next nection settings one 1f suni f VAULT you do have the required information Q3 Note Ensure that you enter the correct settings Contact your backup administrator if you are not sure about the settings ae SWISSVAULT ne me buter iin Step2ot7 If you are installing the backup software for the first TTI time select 1 want to create a new backup decir account If you have an existing account that you want to reconnect to select the want to reconnect to an existing backup account option Click Next to continue Note You cannot connect from different servers to the same backup account Each server must have a separate account 2008 by SWISSVAULT AG Version 5 Page 5 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X Enter the new account details Step 3 of 7
15. ame qp SWISSVAULT TwinCenter C Firewall gt Laptop Servers Desktops and Laptops with AU tsA cass _ With Backup Clients with Backup Clients Your Backup Client connects to a group on the StorageCenter during the installation The Group Administrator oversees all group members using the Backup Monitor The StorageCenter administrator uses the StorageCenter Console to manage the entire StorageCenter including all the different groups 2008 by SWISSVAULT AG Version 5 Page 3 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 1 2 System Requirements Operating System e Mac OS X from version 10 4 Processor e PowerPC G3 G4 or G5 processor e Intel Core note that you need a separate installer for this processor Memory Memory requirements mainly depend on the amount of files selected for backup e Required 128MB RAM above operating system and application requirements e Recommended 256MB RAM above operating system and application requirements Disk Space e Required 50MB plus space for local cache e Recommended Amount of free space equal to the backup account limit The local cache can be as large as the total size of all files selected for backup a file selection of 100MB needs up to 100MB extra disk space for the cache Minimum Video Settings e 800
16. atch compress and encrypt files while during the backup process If you use the computer at the same time you may experience some performance deterioration You can lessen this effect by lowering the Processor Usage Disk Access is another setting that you can modify to limit performance deterioration If this setting is set to high the Backup Client will continuously use all available disk access to write to the disk ensuring that the process completes as fast as possible The process will take longer if you lower this setting but your other applications will still function without any interruptions Limits Outgoing transfer limit The outgoing transfer bandwidth can be limited in kBytes second in case you need to allocate only a certain amount of bandwidth to the Backup Client Backup size restriction You can limit the total amount of data that may be transferred during each backup Note If you enable this option it may take several backups before all your files are backed up to the StorageCenter This feature is especially useful if you have a poor Internet connection and you encounter problems with transferring large backups 3 3 6 Advanced options Options and Retries The Backup Client can be configured to Always connect to the StorageCenter during each backup to update its last backup date stamp even if there were no changes made to the backup set With this setting enabled the StorageCenter will always be up to date with the la
17. cess and Console configure the Backup Client from the StorageCenter Console Y Enable Remote Management To enable this feature select Remote Management from the Tools menu and enable the checkbox next to Enable Remote Management The Allow SC controlled access Allow SC controlled access option enables backup administrators with the correct 9091 access permissions to use their StorageCenter User Access Bindto available IP addresses Management username and password to connect to and administer this Backup Client If you disable this checkbox StorageCenter administrators will not have remote access Remote Management Services D Only _ Allow custom access Username Specify the port number the default port is 9091 that must Password be used for Remote Management If the computer has multiple IP addresses available you can specify whether Cancel the Remote Service must bind to or Only to one IP specifying the address in the textbox Enable the Allow custom access option and supply a username and password if you do not want to make use of the above mentioned StorageCenter Access Accounts This custom access username and password must be specified in the StorageCenter Console to gain remote access Click Ok to save you settings After the service has been restarted click on Ok to close the window 3 4 2 Health Check The Backup Client Health Check provides information to pre emptively
18. clusions for filtered inclusions and for excluded files On folder level the images are for included folders L for filtered folders and L for excluded folders 3 1 4 Manual backup After you have selected the files and folders for backup you can manually initiate the backup process by selecting Backup Now from the File menu or by clicking on the Backup button in the toolbar You may close the Backup Client after you have started the backup process by clicking Hide This will not cancel the backup process and you can at any stage open the Backup Client to view the progress of the backup Backup log information can be viewed in the Logs tab Backup entries are displayed in blue 3 1 5 Backup resume The Backup Client can try to resume a backup if the previous request failed for whatever reason If you select Backup Now from the File menu or you click on the Backup button in the toolbar and the previous backup was not successful the Backup Client will prompt Do you want to resume the failed backup If you select Yes the Backup Client will try to continue from where the process failed during the previous backup Select No to initiate a new backup or Cancel to return to the Backup Client 2008 by SWISSVAULT AG Version 5 Page 10 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 2 How to restore The next section describes how to select the files that you want to restore how to
19. e the initial backup window if there is a large amount of data that must be backed up typically across a slow internet network connection A similar procedure can be followed when restoring a large amount of data for example during a Disaster Recovery Note Only the backup administrator should change these settings Instructions for using this feature can be found in the SWISSVAULT StorageCenter Manual 3 4 4 Dynamic profiling Dynamic Profiling enables your backup administrator to propagate certain client side settings from the StorageCenter to your Backup Client Note These settings take priority over any settings specified in the Backup Client These settings include e Changing the backup schedule e Specifying system file exclusions e Adding additional filters to the filter list When the Backup Client connects to the StorageCenter it will receive a list of any Dynamic Profiling settings specified by the backup administrator and these changes will be implemented in the Backup Client If you modify any of these settings with Dynamic Profiling enabled it will revert back to the Dynamic Profiling settings during each backup 3 4 5 Language If multiple languages are available the Backup Client will select and display the default OS language You have the option to change this setting From the View Menu go to Languages and select one of the available options 3 4 6 Look amp Feel You have the option to change the look and feel
20. ers have been provided for you to start with You can create modify and delete any of the filters To modify a filter Ctrl click on any folder select Filters and click on Edit filters Select one of the filters and Add or Remove any of the file types The New filter option allows you to add additional filters Supply a name that describes the filter and then enter the file type s Example AutoCAD users may want to only select their drawing files as the rest are generated by AutoCAD and do not need to be backed up The filter could be called Drawings and the filter type would be dwg 2008 by SWISSVAULT AG Version 5 Page 9 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X Files and folders that are included by applying a filter are displayed with blue icons and blue folders You can exclude particular filtered files or folders by Ctrl clicking on the file or folder and then selecting Exclude A filtered folder with exclusions is displayed with a red F tint More than one filter can be applied to a specific folder To remove filters from a folder Ctrl click on the folder select Filters and clear the checkbox next to the specific filter s that you want to remove 3 1 3 Profiled Selections You may notice another group of icons in the Backup Client Dynamic Profiling selections which can be specified by the Backup Administrator are displayed with the following images for file in
21. f s Ori Sv Anibutton gif 143 KB 21 03 2006 05 18 PM 10 04 2006 01 07 PM JUsers admin MACTRANSFER Gif s Co screenshot site gif 137 KB 21 03 2006 07 53 PM 10 04 2006 01 07 PM Users admin MACTRANSFER Gif s sv poutlook gif Users admin MACTRANSFER Gif s WMC S5V AnimationS0x90 gif Users admin MACTRANSFER GiF s pri SV Animation90x90 gif Users admin MACTRANSFER Gif s SI 35V Animation90x90 gif Users admin MACTRANSFER Gif s pri swissvaultiprimeit gif JUsers admin MACTRANSFER Gif s Co banner gif Users admin MACTRANSFER Gif s WMC Hauptbild gif Users admin MACTRANSFER Gif s jaeck gif Users admin MACTRANSFER Gifs bretscher gif Users admin MACTRANSFER Gif s chapi gif Restore Close 112 KB 104 KB 100 KB 93 KB 90 KB 77 KB 2b KB 16 KB 14 KB 14 KB Help 29 03 2006 07 21 23 03 2006 02 07 29 03 2006 05 40 28 03 2006 09 26 28 03 2006 08 55 21 03 2006 08 45 23 03 2006 02 46 PM 10 04 2006 01 07 PM PM 10 04 2006 01 07 PM PM 10 04 2006 01 07 PM PM 10 04 2006 01 07 PM PM 10 04 2006 01 07 PM PM 10 04 2006 01 07 PM PM 10 04 2006 01 07 PM 07 04 2005 11 28 AM 10 04 2006 01 07 PM 07 04 2005 11 24 AM 10 04 2006 01 07 PM 4 07 04 2006 11 32 AM 10 04 2006 01 07 PM To search for files from previous backup sets enable the Search through previous backups on server checkbox File dates can also be specified and you can and limit the number of results that must be displayed Note The Backup
22. folder You can also Browse to another folder if you want to restore the files to a different location Restore Options Recreate directory By default the folder structure is recreated in the restore folder If you structure want all files to be restored to one location uncheck the Recreate folder structure option Note If you are restoring files from different folders with the same filename you must recreate the folder structure or they will overwrite each other Restore empty folders You can choose whether empty folders must be created if the Recreate directory structure option is enabled Overwrite files Enable this option if you do not want the Backup Client to prompt you before overwriting an existing file Use compression Tick the Use compression option to enable compression With this faster over the setting enabled the StorageCenter will compress the files before Internet transferring them to the Backup Client Note You are advised to always enable this setting if you have a slow connection to the Internet as the files are smaller with this option enabled Restore log information can be viewed in the Logs tab Restore entries are displayed in green 2008 by SWISSVAULT AG Version 5 Page 11 of 19 SWISSVAULT the backup butler 3 2 2 Finding files The Find files in Backups option enables you to search through your previous backups to find a specific file You have the option to do a local search from your
23. highlight possible issues for example free disk space problems or DL service access rights to files and folders It can also provide the estimated line speed to the StorageCenter Five sections are available e Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories selected for backup Disk Usage Free space availability for all local drives Line Speed Line speed estimate to the File Server by transmitting data for 10 seconds Service Rights Information about the service account name and access rights to the working folders You can decide which checks you want to run by enabling disabling the checkboxes next to the entries Use the Show Last Health Check button to see the last report You have the option either Print or Export the Health Check reports 2008 by SWISSVAULT AG Version 5 Page 17 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 4 3 Snapshot backup and restore SnapShot Backup and Restore enables you to create a backup of your selected files on a local SnapShot server within your Local Area Network LAN This SnapShot server will then be physically moved to the server running the StorageCenter where the data will be transferred The StorageCenter is usually hosted at an off site Data Centre and this feature enables the backup administrator to reduc
24. may take several minutes It should therefore not be done unless your encryption key was compromised Security Settings The Security window allows you to select whether the Backup Client should remember the backup account password when running a backup or a restore There are three options available e Remember password for backup and restore The Backup Client remembers the user password when doing a backup or restore This is the default setting e Prompt for password on restore The Backup Client prompts for the user password during the restore process e Prompt for password to open the backup client and to restore Use this option to enable access control The Backup Account password must be supplied before you will be able to open the backup client to change the backup selection or any of the application settings Backups will continue as normal 3 3 2 Connections Connection Settings In this section you can change the connection that the Backup Client must use to connect to the StorageCenter You can choose between a network permanent or dial up connection The Dial up Settings button is enabled if you select the Dial up option Click on this button to select an existing dial up connection configured on the computer and supply the username and password for that Internet connection Proxy Server Enable the Use a proxy server for you network or dial up connection checkbox if you connect to the Internet via a proxy server and sup
25. ply the necessary information 2008 by SWISSVAULT AG Version 5 Page 13 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 3 3 Backup Schedule et The Backup Client can be scheduled to Account and Security Backup Schedule backup your selected files and folders Connections Backup Schedule RPM BENT MORES automatically Note that if you configure Disk Usage No daily automatic backups Performance and Limits Backup automatically everyday the Backup Client to backup at night the M Backup time 3 19 H00 e computer must be powered but you do Advanced Schedule not have to be logged in The backup Mandatory Patching No Advanced Schedule schedule can be changed by selecting _ Backup at the following specified times oem uet gt Automatic Backups from the Tools Monday menu or by clicking on the Scheduling uesday Wednesday button in the toolbar Thursday Friday Use the Daily Automatic Backups Backup time 12 H00 section to configure a once off daily backup The Advanced Schedule can be used to specify hourly backups GENER Gand Backup logs can be viewed in the Logs mM tab Backup entries are marked in blue Note You are advised not to disable automatic backups as you will then have to manually backup your files 3 3 4 Disk usage Working Folders If you have limited space on the drive where the pado
26. ta secure It allows you to select files and initiate backups and to restore lost or corrupted files You can also find and restore files from previous backups and schedule automatic backups SWISSVAULT V5 0 2 ole SWISSVAULT g ET x SEA uS by Go back to Main Menu Backup Size Restore Find Options Scheduling Help ATTIX the backup butler 2 L Backup Selection Restore Logs Selecti electing LF ig cS L My Computer files for SWISSVAULT L fseventsd bash_history 7 KB 02 04 2008 04 the backup butler 5 Private Directory Da CFUserTextEncoding 1 KB 31 03 2006 04 backup 77979 t Spotlight V100 DS Store 12 KB 26 02 2008 08 gt 7 Temporaryltems Bild 2 png 989 KB 04 10 2006 02 10 R weis Noe UMP t gt Trashes click on the Backup Selection tab The gt F7 vol folder structure of your computer is displayed in b f the left hand pane If you click on a folder its Applications contents will be displayed in the right hand gt i automount pane Subfolders are only shown in the left hand bin pane Once a file or folder is selected for backup cores any changes additions or deletions to that file or dev folder are automatically backed I Groups gt L Library To select an individual file Browse to the individual file that you would like to backup In Network the right hand pane right click on the file and
27. test backup date Number of Backup Restore attempts before cancelling By default the Backup Client tries to connect to the StorageCenter four times before cancelling the backup process If you have a poor connection to the Internet you may want to consider increasing the number of attempts The backup will continue from the previous point of failure It will not resend the entire backup Connection Retries By default the Backup Client will try to reconnect to the StorageCenter after 60 seconds should the connection be dropped This setting enables you to increase decrease the duration between the retries Socket Timeout The socket timeout is by default 60 seconds If the Backup Client is connected to the StorageCenter and there is no communications between the two this amount in seconds is the duration that the Backup Client will stay connected before dropping the connection 2008 by SWISSVAULT AG Version 5 Page 15 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 3 3 Logging Settings The Logs tab in the backup client Account and Security Logging Connections provides detailed information about each dod ii ou can specify the amount of detail and the content that should appear in the backup and resto re This section enables Performance and Limits backup and restore log files you to modify the structure of these log d Level of Detail LAIL information M9 files
28. the file selection of certain file types and how to backup your files to the StorageCenter 3 1 1 Selecting files for backup To select files that you would like to backup click on the Backup Selection tab The folder structure of your computer is displayed in the left hand pane If you click on a folder its contents will be displayed in the right hand pane Subfolders are only shown in the left hand pane Once a file or folder is selected for backup any changes additions or deletions to that file or folder are automatically backed up To select an individual file Browse to the individual file that you would like to backup In the right hand pane Command click on the file and choose Select or click in the box next to the file A selected file is displayed with a green icon To deselect a file you can either Command click on the box again or Command click on the file and Deselect it Folders that have some files selected are displayed with L green tint To select an entire folder Ctrl click on the L folder and select Include Folder Included folders are displayed with a I green folder All files in the included folder and its subfolders are now selected for backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder Ctrl click on the folder name and select Deselect Folder from the selection list To exclude a file or folder If an entire folder is included but you want
29. to exclude a particular file or subfolder Ctrl click on the file or folder and select Exclude Excluded items are displayed with red icons amp red folders Folders that have been selected but have some files or subfolders excluded are green with a red tint To verify the size of your backup select Calculate Size from the File menu or click on the Size button in the toolbar If your backup set is larger than your allocated limit you have to reduce the size of your selection To remove files Ctrl click on a file that you want to exclude and click on Deselect Alternatively you can ask your backup administrator to upgrade your account limit Note The Backup Client compares your backup account size with the size of your backup selection at the beginning of the backup process The backup process will stop and an error message will be displayed if the selection size is over your account limit If you do not want to wait for the next automated backup you can select Backup Now from the File menu to manually start the backup process 3 1 2 Filters You can use a filter to automate the file selection of particular file types from a specific folder and its subfolders For example a doc filter will include all existing Word documents as well as any new Word documents that may be added later To add a filter to a specific folder Ctrl click on the folder select Filters and choose one of the available filters from the list A few filt
30. tulations on choosing SWISSVAULT We believe you will find SWISSVAULT to be the most secure scalable and efficient solution in addressing the business risk associated with the protection of critical data in a distributed environment If you experience any difficulty during the installation of SWISSVAULT please contact your software provider SWISSVAULT Desktop amp Laptop Edition DL is a remote storage solution that utilises client server architecture to securely replicate data from the client device to a central data server Data is compressed to minimise bandwidth utilisation and transferred using a secure SSL connection to the server The data is stored in an encrypted format using an encryption key known only to you SWISSVAULT minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data 1 1 Overview SWISSVAULT Desktop amp Laptop Edition manages the backup and retrieval of files and or folders on your computer Selected files are backed up to the StorageCenter that is installed on a remote server This is shown in the following diagram eee wee wee wee alise m a a SWISSVAULT rr Administrator with f ti its S SGWISSVAULT j 1 SWISSVAULT StorageCenter StorageCenter 9 with optional Master Console WebAccess LU IDs naar M
31. x 600 Resolution 256 colours Other Hardware e Network interface card or a virtual network adapter e CD ROM drive or Internet access to download and install the software 2008 by SWISSVAULT AG Version 5 Page 4 of 19 E SWISSVAULT User Manual the backup butler Desktop amp Laptop Edition for MAC OS X 2 Installation To install SWISSVAULT Desktop and Laptop Edition copy the SWISSVAULT installation file to a local disk and then double click on the file Note ensure that you use the correct installer as there are separate installers for the Mac PowerPC and Intel Core processors A file will be extracted Double click on this installation file to start the installation wizard Run through the installation steps and provide the necessary information e g the destination volume Two shortcuts are automatically created in the Applications menu at the end of the installation process SWISSVAULT DL and Backup Monitor The Backup Monitor is used to automatically start the Desktop and Laptop Edition client when a scheduled backup must be initiated Double click on the SWISSVAULT icon to start the Backup Client If you need to uninstall the Backup Client move these two shortcuts to the Trash folder When you open the Backup Client for the first time the Setup Wizard will start automatically You need to create an account for the Client on the StorageCenter before you can initiate any backups 2 1 The Setup Wizard Note that your B

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