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        Pinnacle Crane Service Manual REV D
         Contents
1.                                 9  16            99                     orn                             SSANUVH AV1dSIG XPS0ZO1                1    9  AG             puno16       95    195                Bas  AZL                           Bas             q Bas  e              42    L dO   00 9 2                  00 22 9       121              NOLLdI49S304    SAUTTIONLNOD Naqa    YATIONLNOOS          1                      LOVLNOO         0V8dI9 404 6L72  ONISNOH      S  SSANUYVH 1                  060                reozodt  O   10228 LOVINOI                50012  Nid                     ONISNOH Nid       90228                   ammm      1  8 61188        OL    L          MM 404           Nid LOVLNOS dV SSINUVH LH  I1                                 6L 7Z  ONISNOH      S    or 4O4  SSANUYVH              0     06020                                         15                          LOZZ  LOV LNOO                    pee hm    Sr6Z  ONISNOH                   4               OL  ALIHM                                                       1       OL              1       OL                                           2     6802                 10           LOVLNOO                                      S              1       OL       ove YATIONLNOD               404 1                                             9              060    XEeEozit                   WARRANTY    I C E warrants all components in the PINNACLE CRANE    game to be free of  defects in materials and workmanship fo
2.                                MOOTYALNI HOOG  NOILdI49534                   3WVN31lI4   8902088                          3INVS           50018                          ON 1d      6                                              LO    O   OD       9409          10 6 2              66 ZZ    Siva  ONMZWI                odo  NOILdI 49534                   3WVN31lI4   090  99                            AWVS Yad   ALO    LOZZ       LOVLNOO 50018      ANOS            ONISNOH          9022                      puno19  yoe q ueelb 9214 ddd        OL                          99   OldO OL       34    OO SL LL        aasinad 86 6 2           43M07                                        11 dO                 OWYLZIAYSHO                                          qsA   gHsn1d  SSANUVH NOISNILX3  SNId AWVS Yad   ALO  NOOVM        40 LUV                             SVM                SIHL                  S  V SYM SOL GORE                   SIHL ION  86 1 1 6 OL                        HLUV3                           17         9 4                                              punoio  punog             UMOG mejo                              UMOG JO O   I       sojoyy                                OL NOSVM OL    aervryry  sar a Ar w                                00       Nid                         Nid SL    Movi                                            20168      3           19628             91                                                                 XVCSOZOM  XVCS0CO TH XVCSOCOE     
3.                   0   L8L2  AVO         PLAUGE                         6             IVN2331NI    p  nb         21601                                                               azz 5 0 0                                                      OLA  9600                                                                  90722 Sf11d          09    v  lt  lt                   xog    HOLIAS          OL    NOTI3A                           98                                           106                      9606    v 06    28 60                     5     186 15           AdVINIdd   021  20029998 YAWYOASNVAL    q    39    9  4091 3Svd 00 7   1              66 6 1 6                                   syTIVa OV                                         1SVTIV8 ASV XF8Z8dO   ASAZHSNANVNO                                         ysnduei9    AVA         1 0   09  8  ASN 6 1         SOOLZ  Nid ANOS ZOLZ  3 IVW33 500128                     0LZ                Z 88228 dVO        90228                         2           318V9 LAS YOLONGNOD   8118  1   MOTIJANJJYNS     88                   99                        LSVTIVE OV  XL80Zd                    LSVTIVE OV          029  8       112022                  9 02 L 9HM  TAAON     ASVTTV8 r8Z8                                       1SVTIV8 ASV                      28688 53          MOTIAA 082       NIHdS ASV 13  206   86628009  HLIM       SONIYdS M ASV  1      205   566280084                    LNIOSIYNOTH   68888    6294  22         286288 58       
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5.           NI S3dVHS          ddH1O  HS   d                                        AW 19 AHL dO 3SV NVAGV                            35V 34934        5           OL          V SV GASN                5        MYOM OL                        ANY 3 9 A9 041541                                 dAVH         SAdVHS MV19        dH1        3SdH1  3LON         FOVLNVAGV TVOINVHO3N     5                                 AV 19          JOVLNVAGV TVOINVHO3N 4 35V 434930           V   3dVHS MVIO       SSALVIdNALMVID   gt     12    PROGRAMMING    Test Mode Explanation  Every time that the game is powered up  the door is closed or exiting programming mode  the game will run  through a test mode to check the following items       HOME BACK SWITCH   FRONT   BACK MOTOR   PRIZE SENSOR    HOME LEFT SWITCH   LEFT   RIGHT MOTOR   OUT OF RANGE    UP SWITCH   CREDIT   COIN DISCONNECT   E   MEMORY      DOWN SWITCH   CLAW CLOSE  CLAW OPEN    If any of the above items are malfunctioning  the game will light up the 4 decimal points on the podium displays   This will alert the operator that there has been a problem  The operator needs only unlock and open the front door  and the error codes will be displayed one at a time on the left display  To move to the next error code  the operator  needs to press the drop button  Repairs should be made to those areas in which errors have been logged  When  all codes have been seen  and the door is closed  the game will reset the error codes  run through a test mode to 
6.      2 rela          OWNERS AND SERVICE MANUAL    INNOVATIVE CONCEPTS IN ENTERTAINMENT INC   10123 MAIN STREET  CLARENCE  NY 14031  SERVICE  1 716 759 0360  FAX  1 716 759 0884  E MAIL  service icegame com  WEBSITE  www icegame com    TABLE OF CONTENTS    INTRODUC MON                                   GAME FEATURES    GAME PLAY  SET UP   TESTING                                              PAGE 4   12    e SAFETY PRECAUTIONS      GAME SET UP   e ASSEMBLY       TESTING   e CLEANING       MANUAL SETTINGS   e AUTO   SETTINGS       CLAW SHAPE    PROGRAMMING                             SEE INCLUDED BOOKLET      GAME OPTIONS   PROGRAMMING      tai      naa PAGE 13    TEST MODE    e ERROR CODES  e ACCOUNTING MODE    QUICK TROUBLESHOOTING                               PAGE 14   15    PROBLEMS AND SOLUTIONS  GAME REPAIR               q id        PAGE 16   19        GLASS REPLACEMENT  e MECHANICAL REPAIR      ELECTRICAL   ELECTRONIC REPAIR    PARTS LISTINGS                                                   20  CRANE ASSEMBLY               5                           PAGE 21   24  SCHEMATICS   WIRING DIAGRAMS                      PAGE 25   43  WARRANTY INFORMATION                                 PAGE 44   45  ICEDOC BC9001   REVISION D 1 07 08    INTRODUCTION    GAME FEATURES    Thank you for your purchase of the new PINNACLE  CRANE    game from              The brand new PINNACLE CRANE    all metal  crane game by           was designed with the  operator in mind  Reliability  low maint
7.     based on your desired payout       Knowing the cost of a game  cost a piece of plush and the desired payout    calculate the proper plush dis   pensing intervals using the following formula     Calculation Option 1    1  100    Game cost    A    of dollars received for 100 games   2  A   Desire payout      B    of dollars worth of plush that should have been dispensed in 100  3  B   Cost of plush    E s of plush that should be dispensed in 100 games   4  100 C   Y  Proper plush dispensing intervals   OR    Calculation Option 2    1   Plush Cost     Game cost    X    of games required to pay for one piece of plush   2        Desired payout      Y  Proper plush dispensing interval   EXAMPLE   Game cost    0 50   Avg  cost of 1 plush    2 00   Desired payout     33    Example Calculation Option 1   1  100     0 50     50  2  550      33     16 5 worth of plush in 100 games to give a 33  payout  3   16 5     2 00    8 25 pieces of plush        100 games to give    33  payout  4  100  8 25    12 12 round off to 12    OR    9    SETUP   TESTING   MAINTENANCE    Example Calculation Option 2   1   2 00     0 50   4   2   4    33    12 12 round off to 12  NOTE  This means that for approximately every 12th game played  1 piece of plush should be won   Armed with the information particular to your game  Proper plush dispensing interval determined above  play  at least 50 games and see if the correct number of plush have been dispensed   For the example above  in  50 games you should
8.    Finally  feed the string through the hole in the side  of the string spool  attached to the motor shaft  and  tie another knot   Once again  either use super  glue to prevent the knot from working loose or use  a lighter to melt the knot to prevent loosening     The string is now properly strung     Re attach the claw assembly to the crane assem   bly using the two bolts that were removed in step 4     Re install the crane assembly into the game and  set it in the home position with the claw assembly  hanging in the prize chute     Turn on the game and the crane will automati   cally rewind the string properly     REPAIR  MOTOR REPLACEMENT    1  Remove all A C  power from the game   2  Unlock and open front door     3  Remove crane          or wagon assembly as previ   ously stated  NOTE  What is removed depends on  which motor has gone bad     4  Loosen two thumb screws securing crane housing  cap in place and remove  NOTE  This step is only  for the 2 motors in the crane assembly     5  Remove drive o rings and wheels from the bad mo   tor     6  Unsolder the motor leads from the bad motor   NOTE  Be sure to note which wire goes to which  motor lead  for if they are re installed backwards   the motor will run opposite of its intended direction     7  Carefully remove the bronze bushing supporting  the motor shaft of the bad motor  NOTE  This step  is only for the 2 motors in the crane assembly     8  Remove the 4 bolts securing the motor to the hous   ing     9  Carefull
9.    with a standard window cleaner such         Windex          Clean the cabinet sides with a good cleaner such as     Fantastik      or    409      and a soft rag  A mild soapy  solution can also be used     NOTE  DO NOT USE ALCOHOL  THINNERS OF  ANY KIND  OR PINBALL PLAY FIELD CLEANERS  ON ANY OF THE CABINET SURFACES  ESPECIALLY THE DECALS     IF YOU HAVE ANY QUESTIONS OR COMMENTS  REGARDING INSTALLATION OR PROPER  FUNCTION OF YOUR GAME  PLEASE CALL OUR  SERVICE DEPARTMENT AT  716  759 0360    SETUP   TESTING   MAINTENANCE  MANUAL SETTING    Initial adjustment tips    It is important to know that a mechanical adjustment is considered a    Macro adjustment    or a large adjust   ment  and that a software adjustment is considered a    Micro adjustment    or a fine adjustment     NOTE  These adjustments need only be performed when setting up the crane for the first time or when  major changes to plush size and or shape occur  Once a configuration is determined for your particular  requirements  the same configuration in another CRANE GAME may require only minor adjustments     It is advisable that you position your plush such that the    Eyes    are facing forward and looking at your po   tential customers     To maintain proper payout in either Manual mode or Skill leveling mode  ALL plush in the crane should be  of similar size  shape and weight  DO NOT attempt to use 6    plush with 14    plush in the same crane as  you are likely to have very different payout   from week t
10.   1698 2400      GL puno19                   NIOO vl                                        0998 ED ao        286 286                 Zit     NIOO        059              88                         1989                   88                     391690S         12    86 mojjek                 eoon B    86 ayyuM yoe G P 9     7    26 77 8 puno19                          86          4 puno19                                  44 umoig 9e q 5 2  pale        5       NOLING geif 26 moyeheuum                    9r9       5              g          Aor  1431              HES SUS On 2          Aor     80                     dn 4                                            THO sro Sv1a 092         216    NMOG      092    001 wood  MOILSAOP In          ose    Ek 5  OL    86                31                                 6 r  9406          10 6 1                           alva  OWNdZWI                                                                      swag                                        5  8         AWVS 4ad L ALO      0018      1148 OOLZ       LIIAS  9018                  90128               ZL       2 puno16                          555  9 6                         6         8    6  PA  8 pec  1    ASL                                      OL             9   995               OL  G                     20                 mo   65                            5 4          IPA      422     96 UMOJQ L s  AV1dSIG  9d  q        6       32    9 408          10 6 1            66           
11.   DISPLAYS  TO ADVANCE THROUGH  THE ERROR CODES  PRESS THE  FIRE BUTTON    TURN POWER ON   REPLACE WITH PROPER FUSE  CHECK POWER CORD   CHECK FOR PROPER VOLTAGES  CHECK HARNESS   REPLACE POWER MODULE    CHECK W METER AND REPLACE  CHECK PROGRAMMABLE SETTING  CHECK PROGRAMMABLE SETTING  ADJUST OR REPLACE   CHECK W METER   REPAIR  REPAIR OR REPLACE MAIN BOARD    REPLACE WITH PROPER FUSE  REPAIR OR REPLACE P C  BOARD  REPAIR OR REPLACE P C  BOARD  CHECK W   METER AND REPAIR    REPLACE MOTOR   CHECK W   METER   REPAIR  REPLACE SWITCH   CHECK W   METER   REPAIR  REPLACE WITH PROPER FUSE    REPLACE SWITCH S   ALIGN SWITCH AND ACTUATOR    REPLACE WITH PROPER FUSE  REPLACE COIL   CHECK W   METER AND REPAIR  FIND JAM AND REPAIR    REPLACE TRANSISTOR  FIND JAM AND REPAIR    SET OPTIONS    9        16    AND    17     REPLACE PRIZE SENSOR  CHECK W   METER AND REPAIR    REPLACE DOWN SWITCH  CHECK W   METER AND REPLACE    REPLACE UP SWITCH  CHECK W   METER AND REPLACE  REPLACE SPRINGS    REPLACE O RING BELTS  TIGHTEN SET SCREWS  TIGHTEN SET SCREWS  SCUFF TOP OF RAILS WITH  SANDPAPER    QUICK TROUBLESHOOTING      NOTE     self test will be performed each time the front door is    closed      the game is powered up  or when  you exit programming mode       NOTE  The game will not count credits or plush out on either the mechanical or software counters while the  front door is open       NOTE  If the Wagon does not move smoothly through a full travel from left to right  check to see that the 
12.   TESTING   MAINTENANCE      If you are able to pick up plush  you have the wrong claw shape or size and should go to the end of this section  and see CLAW SHAPE      Ifyou are unable to pick up plush  then set Option 8 to 99 and play 25 games  You should now be able to pick  up plush fairly consistently  If this is true  continue on to the next step  NOTE  When the game is first packed  it  is often difficult to pick up plush until an area is cleared to maneuver in  Take this into account while determin   ing if the claw size or shape is correct            Make sure Option 8  Manual strength  is et up as detailed above before setting up Skill leveling       Determine the proper Minimum Claw Strength by setting Option to 9 initially to 60 on the right display  Notice  that the claw is opening and closing on a 5 second interval  Hold an average size piece of plush in the claw as  it closes and note whether it has enough claw strength to hold the plush  Repeat this procedure until you find  the breaking point where the claw will hold the piece of plush but if you lower the strength of the claw by 1 or 2  points  the claw will no longer be able to old the plush  This will be the number you want to use as your Skill  leveling strength  Option 9   It will allow a skilled player to move plush around and have the ability to win at any  time  yet requires a skilled player to win easily       SetOption 16  Plush cost  based on the cost of your plush       Set Option 17  Desired payout
13.   The following week  enter the programming mode  and change the   payout number down by one number  Example  Week one  the   payout number   33   Week two  change   payout to 34  Week three  change   payout number back to 33  etc  Using   payout  will have the smallest change on payout yet it will reset memory and keep things working as intended     NOTE  These adjustments need only be performed when setting up the crane for the first time or when  major changes to plush size and   or shape occur  Once a configuration is determined for your particular  requirements  the same configuration in another CRANE GAME may require only minor adjustments     It is advisable that you position your plush such that all    Eyes    are facing forward and looking at your po   tential customers     To maintain proper payout in either Manual Mode or Auto Percentaging Mode  ALL plush in the crane  should be of similar size  shape and weight  DO NOT attempt to use 6    plush with 14    plush in the same    crane as you are likely to have very different payout   from week to week which requires constant moni   toring and adjusting     Set Option 0  Game mode  for game type you desire  Set Option 3  Game cost  for your particular game   Make sure that the claw tips  when closed  are just touching     To check if you have the correct claw shape  set Option 8 to 50  Option 9 to 00 and play the game ap   proximately 25 times  At this level  you should have difficulty picking up plush     8    SETUP 
14.  040090   XVCSOCOWF          801   91 18           87        109    ON     6       OLL LAI    98 LNO        LAI      9 LAI    00L LAI    SSANUYVH            NOSVA OL NIV    NMOG SI                          ON 39xx                                                                                  r LO                                   2 466          LNO    HLYVA     MED   P4 1030   17 40         8 4                10JOJA  14611         puno19   punog                                     meio                UMOG JOJO                 NOISN31X3    NOSVM OL                   8 4           punoio  puno19            mep       meio                                            17 40                     1461                     UMOG JOJO                                 NOSVA OL    6    AWNVS Yad   ALO    00       Nid                         Nid SL    TAIM GALSIML    0012      LIIAS                         SL                   OL                                       ad  NMOHG E      XCGOTOH     49 061           09   XZSOZdO  XZSOZOM     4409 43MOd  YOLONAGNOD    1662   15 6      54                               OL                  861     250208           L N3349                                           AQE   8 4           punoio  punoio                                                 MED        100   17 40               199                               UMOG 100W                                                           OL                         2 40  OO SL LL            86 6 L Z  OWYIZT
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16.  Motor Check   Replace L   R Motor   9 Front Sensor Check   Replace Front Sensor   10 Counter Disconnect Just a warning that the credit   coin  counters were disconnected at some time    11 Out Of Range  High  Change setting for the Cost of Plush   Skill leveling Min    Payout or Game Cost   12 Out Of Range  Low  Change setting for the Cost of Plush     Skill leveling Min    Payout or Game Cost    Entering the Accounting Mode    To enter the accounting mode  unlock and open the front door and press the button marked ACCOUNT  lo   cated near the main board  The left displays will flash between    cr     Credits  then the number of credits 1    9999  If the operator presses the drop button  the displays will flash    pl     Plush  then the number of plush that  has passed through the sensor  These numbers can never be reset and WILL NOT match the numbers on  the mechanical counters from the counters  It is advisable that the owner note this difference so that they will  be able to track actual software coins   credits and plush out vs  the mechanical counters for accounting pur   poses     13    QUICK TROUBLESHOOTING    PROBLEM PROBABLE CAUSE    THE DECIMALS ON THE 4  DISPLAYS ARE LIT UP    THIS IS INFACT NOT A PROBLEM BUT A WAY  OF LETTING THE OPERATOR KNOW THAT  THERE WAS A PROBLEM DURING THE START  UP MODE    NO GAME POWER    BLOWN A C  POWER FUSE   GAME NOT PLUGGED OR CORD DAMAGED  BAD TRANSFORMER   TRANSFORMER HARNESS NOT CONNECTED  BAD POWER MODULE    GAME WILL NOT TAKE M
17.  SAYIM       8439108 ASV ANS  WO8            JHL dO          SI                    gt                                                                      SNId 3 TVI                ININ Nid ZL V SYM                     SIHL   86 LL 6 OL              2  0N    201688      41VN 4 4  8018 AVO        L                                                 100       p109   lqeloen  u                   MOTIJA                   puno19           UMOG                     P4         UMOG 100       1030    anid  aga                                                                                                   OL                11 dO   L          OO SL LL              86 61 2                  2                                                                                        AWVS Yad   ALO    XEIOZOIO    AG  500 2                 J  JunoO 90722                                       NIVN OL                               J  luno  AG                                          41 dO VL                  21                                                OO SL LL              86 61 2                             5 1                   AOLL                                                              00  99     00  99  JILL  43409  avad             ED                                            XvO00CDO                  3 1VIN3d4  181    AVO                 1                                   AHL          MOVE                   TWHuldS MOV1E SS67  dO         1014      L0Z  Nid JIWW34         09784  
18.  check for proper operation and if all is well  game play can start  If not  the 4 decimals will once again light up and  the operator will need to check the error codes again  Game play can continue to the best of the machine   s abili   ties  with problems  until the errors are corrected  At no time should the game be inoperable unless a key compo   nent is damaged    Error code 10   11 will alert the operator that the game has paid out 8 too many      8 too little pieces of plush when  in skill leveling  If this error is logged  the game will automatically revert to MANUAL settings until one of the follow   ing options has been changed   COST OF PLUSH  SKILL   MIN     PAYOUT  OR GAME COST  This is why it is  imperative that the manual setting be setup before skill leveling is used     NOTE  Changing        of these options will reset error code 10   11 and the game will begin skill leveling with the  new settings     NOTE  Some items on the list can not be detected by the game and require that the operator watches for these  actions to be performed during the start up test mode   Claw close  Claw open     Error Codes      Problem Solution   1 E   Memory  Replace Microprocessor   2 Prize Sensor Check   Replace Prize Sensor   3 Up Sensor Check   Replace Up Sensor   4 Down Sensor Check   Replace Down Sensor   5 Left   Right Sensor Check   Replace L  R Sensor   6 Front   Back Sensor Check   Replace F  B Sensor   7 Front   Back Motor Check   Replace F   B Motor   8 Left   Right
19.  have dispensed approximately 4 pieces of plush   Every 12 12 games  NOTE  The    more games you play during the    TEST     the more accurate your accounting will be   When 50 games have  been played  calculate the payout   using the formula below     1     of plush dispensed     Cost of 1 pc  Of plush    Payout       of games played     Cost of game     EXAMPLE  Cost of a game   0 50  Cost of 1 pc  Of plush    2 00    of plush dispensed   55    of games played   423   56      2 00    423     0 50   52   52  payout    If the calculated payout is very high  your desired payout   10  or more  it will be necessary to make a macro  adjustment or move the claw tips apart lightly by loosening the three screws holding the claw slider to the coil  housing and moving the claw slider up slightly   See Fig  1  NOTE  MOVING THE CLAW SLIDER 1 8TH OF  AN INCH COULD CHANGE YOUR PAYOUT BY AS MUCH AS 40   BE SURE TO MOVE THE SLIDER IN  VERY SMALL INCREMENTS SO AS NOT TO OVERSHOOT YOUR DESIRED PAYOUT     If the calculated payout is slightly high  your desired payout   less than 10   then you can make a  micro adjustment or software claw strength adjustment at Option 8     Conversely  if the calculated payout is very low or slightly low  you will need to make a macro or micro adjust   ment accordingly     Repeat the 50 games test and calculate the Payout    Repeat the mechanical adjustment until you are within  approximately 5   10  of your desired payout  You can now enter the programming mod
20.  is important to know that a mechanical adjustment is considered a    Macro adjustment    or a large adjust   ment  and that a software adjustment is considered a    Micro adjustment    or a fine adjustment     NOTE  When using Auto Percentaging  you will be required to reset the computer memory once a week   This is done to clear computer memory of    portions    of plush that were to be dispensed and have not  been OR    portions of plush that have not been dispensed and should not have been  Since we are hu   man  we think of plush as whole entities  The computer has the ability to track plush as pieces or fractions  of pieces  For example  If we want a 34  payout based on  2 00 average cost plush and  0 50 game  play  we want APPROXIMATELY 1 piece of plush dispensed every 12 games  The actual number is 1  piece of plush for every 11 7647 games  The computer from week to week may have a bunch of the little  pieces of plush that it did not give away and will eventually add up and hit the limit of 8 pieces not dis   pensed and take you out of Skill leveling Mode  Often this confuses an operator since the game worked  very well for several weeks or even longer  but then kicked into Manual Mode and gave them an Error 11   To prevent this  it is HIGHLY suggested you reset the computer once a week using the following proce   dure     Once a week  or after a minimum of 500 games  enter the programming mode and change the   payout  number up by one number and exit programming mode
21.  side    glass retainers into place and tighten the  5  1 4   20 kep nuts for each side     Re install the bottom glass retainer and tighten  into place via the  3  self tapping screws    Re install the top window frame and tighten into  place via the  3  10 24 carriage bolts     SIDE GLASS  REPLACEMENT    Remove all A C  power from the game   Remove wagon and crane assemblies     Remove front and rear cabinet rails and hard   ware     Remove fluorescent lights and brackets on side  where glass is to be replaced     Remove  2  side window retainers and  1  top  window retainer     Remove side marquee     Back out long 1 4 20 bolts that hold on the side  window retainers so they are flush with the 1     tube frame     10     GAME REPAIR    Remove bolts holding playfield in place near  bottom of the glass     Install new glass from the inside of the game and  drop into channel in the playfield     Reinstall retainers  lights  brackets  marquee   playfield bolts and rails in reverse order     PLUSH RETAINER WALL  REPLACEMENT    Remove all A C  power from the game   Unlock and open front door    Carefully remove the  2  1 4 20 nuts holding the  plastic plush retainer   wall to the side of the  game     Remove old plastic plush retainer wall    Reassemble in reverse order using new plastic  plush retainer wall     REMOVAL OF CRANE  MECHANISM    Remove all A C  power from the game   Unlock and open the front door     Slide the crane assembly to the front center of  the game     Loo
22.  standard medium claw  NOTE  When in programming mode at option 8  the claw will begin the open  and close at approximately 5 second intervals  The operator can then associate the claw strength number  on the right display with an actual    physical    claw strength at the claw     Knowing the cost of a game  the average cost of a piece of plush and the desired payout    calculate the  proper plush dispensing intervals for your setup  using the following formula     SETUP   TESTING   MAINTENANCE    Calculation Option 1  1  100    Game cost    A    of dollars received for 100 games     2  A  Desired payout           of dollars worth of plush that should be dispensed      100 games     3  B   Cost of plush    C    of pieces of plush that should be dispensed      100 games   4  100 C   Y  Proper plush dispensing intervals   OR  Calculation Option 2  1   Plush Cost     Game Cost    X    of games required to pay for one piece of plush   2   X    Desired Payout 90    Y  Proper plush dispensing interval   EXAMPLE   Game cost    0 50   Avg  cost of 1 plush    2 00   Desired payout     33     Example Calculation Option 1    1  100     0 50     50   2   50     33     16 5 worth of plush in 100 games to give a 33  payout  3   16 5     2 00    8 25 pieces of plush per 100 games to give a 33  payout  4  100    8 25    12 12 round off to 12     OR    Example Calculation Option 2  1   2 00     0 50   4  2   4     33    12 12 round off to 12    NOTE  This means that for approximately every 1
23.  wheel spacing is correct  If the spacing is correct  then check the 2 cabinet rails for burrs that may cause the  wheels to bind          NOTE  If the Crane does not move smoothly through a full travel from front to back  check to see that the  wheel spacing is correct  If the spacing is correct  then check the 2 separator rails for burrs that may cause  the wheels to bind          NOTE  If the Micro track for the left   right movement is binding during its travel  check to see if the top mirror  bracket s edge  also the shelf the micro track rides on  has been de burred       NOTE  If the front door is having trouble closing fully  check to see that all harnessing is out of the way for  the door to close  Next  check to see that the prize chamber wall is far enough to the right to allow the right  edge of the prize door frame to swing past  Finally  check to see that the door is aligned properly       NOTE  If the door will not lock properly or locks with difficulty  check to see that the lock rotates smoothly   Next  check that the lock rods are not binding on the lock cam or the lock rod guides  Next  check that all fric   tion points have been lubricated with molly grease  Finally  if need be  adjust the lock rod guides such that the  door closes and locks smoothly       NOTE  If the decimals light up on the displays after    self test  an error has been logged  When the door is  in the open position  the error codes will be shown on the left display  To advance through 
24. 19               OL  OVA  1 6             9 6  OVA 91 8              8  OVA 96 72               4  OVA EL 9            NIOO 9  OVA OL 8 NOLLNG MOILSAOP  S  OVA 96    1441 MOILSAOC     OVA OL    1         MOILSAOP     OVA 91    NMOGA MIILSAOP                                   L                 L    123138       193138 0                6    1N3INS3S 6  JANNA            8 H 1             8  JANNA 144172 SLIOA   l 4                     9 d IN3NNS3S 9  SLIOA       S          3 LNAWSAS  S  HOLIMS          7    1N3INS3S     SLIOA            1N3INS3S 6  SLIOA   l       LN3IN  3S     51102081    1                L  aadi M OIGNV 9  401 OIGAV  S  SLIOA   l                           L33911      SLAMOIL                                              1  9                    3SN3S 135911                          L            910 33                                35079 MY10    YOSNIS                       YOSNAS                     4OSN3S LH9IY   1431 3NOH                                 NOLOW      KNOY u ON 00 0                                                                   9              A          A       29                   9401          LO E 2              66 ZZ     alva  ZWOZWO                 AT8W3SSV 310 54                                                                                        IISVA SUL                  LOOV       46                       1 340V49 97       ATANISSV    LOW34 Xeooeoa       S00LZ                                Nid 9    TC   44    4                     
25. 2th game played  1 piece of plush should be won     SETUP   TESTING   MAINTENANCE    Armed with the information particular to your game  Proper plush dispensing intervals determined above  play at  least 50 games and see if the correct number of plush have been dispensed   For the example above  in 50 games  you should have dispensed approximately 4 pieces of plush   Every 12 12 games  NOTE  The more games you  play during the    TEST     the more accurate your accounting will be   When 50 games have been played  calculate  the payout   using the formula below     1     of plush dispensed     Cost of 1 pc  of plush    Payout       of games played     Cost of game     EXAMPLE  Cost of a game    0 50  Cost of 1 pc  of plush    2 00    of plush dispensed   55    of games played   423   55    2 00    423     0 50   52  52  payout    If the calculated payout is very high  your desired payout   10  or more  it will be necessary to make a macro  adjustment or move the claw tips apart slightly by loosening the three screws holding the claw slider to the  coil housing and moving the claw slider up slightly   See Fig  1  NOTE  MOVING THE CLAW SLIDER 1 8th  OF AN INCH COULD CHANGE YOUR PAYOUT BY AS MUCH AS 40   BE SURE TO MOVE THE SLIDER  IN VERY SMALL INCREMENTS SO AS NOT TO OVERSHOOT YOUR DESIRED PAYOUT     If the calculated payout is slightly high  your desired payout   less than 10   then you can make a  micro adjustment or software claw strength adjustment at Option 8     Conversel
26. 6                                 EMALE        TS      5035 E   ese  net Dr om                     0951   67            6        205   9 3685  2 eH     a                         2008       EES 572              1038      oye                  ed TS                 EEE 2         punog mie or eS         502 42 ge  s  4 USS 4025 On                02  1                und 8035      TVE           ON                                        Ed  21999                     6   ro  J 3               NE yay                              1                                        4     339        ST     amp                               3         HH          pup 6 819         8          219         stu  g                      uaren  gt                       gt  At                                       24           4                                  noe  609                  TUSTI       904        4                               SEEME   0      J oree 278                                  109  an       punoan z Se                     lt                   29 18                                    Ure A                       wire      SINH                 mun        4    nor        kahe 111             2            T    T 5    2    8    6    oF                               ar T or T    25    8 36             MK EE       ou Bbutmeap         po3   zts             308217                       p4eog Ae dsig               953   6 11                               ae 2 AJA  3uI    2            2 8        2
27. 9                AOL L   20029                                   9d                                          690  99     ASV                      90                                      NIV  XvE0ZDO                                    14                                                          0140  X090299                                          8d                                  Ya LNNOO YALNNOO       NIOO  SLH917  SNIHSV14    X90099    X  90299    553          HOLIMS   5  4    1     890  99              YOSNAS                                           MOOTYALNI                   0  29                    0440                   XLCOT                          820199                               XSS0LS9                         OLNOSVA      50092                      XL90L99             28    11 404          OO SL LL              86 61                            LNO      HOLOINNOI             NIV                                                                                5    41            8d    YALNNOOS 110349            6  SLIOAS     YALNNOO                                                      YOSNAS                                           YOSNAS              SLIOA EL      AV 1dSIG                             43MOd MY10                        YOLON     1431                 YOSNAS MOVE   1         3NOH    MOVE                      HOLON                                        lt                   SL  AIA YL  SLIOA      EL                  5        YAMVAdS     YOLVAITVA 1
28. 9  9        al  q        any  15  02         4  5          082  H                             ELEIHhL    2TUSdH                21954    59    21954  88       Dea           Pp     punog  273s  1735  ud                                       24  qa  ed            LEE       ad  21 11 10  40           26         esa                      burmejp                                 1051956 92144           74 d               ueaz  TI       DUT 7431                   SUOTSINGA                       9  ant  2   punog                               lt  938  E aan                         xs     498028                 D      q  REENIAI              lt                       6  E                   4                                      27       11 dO L                                                                                     OO SL LL                   NVAIVIG SNIHIA  ANVYO            890  99                                   L NIOD    L                                                                                              XCEOTOI              L                  SNILNNODOV                                 X090Z99                                                  0    9    86 61 2                                                                       SdNV1                IVN2131NI             80  9         MIILS              a                                 so                      149144                553                         X990299                         XO8133OA        900  9
29. ANSHO                         2                                     6      5  14        AWVS          ALO  XEGOTOI            ZL Nid NI ININ OMV 91 02 29 88 SNid         M      9       ONISN                  S  V SYM                    SIHL           Nid          86 LL 6 OL             OMY   1 22      v ASN       ININ    918  SNId 3TVW34 HLIM          AINO               INIW Nid     V SYM                    SIHL                                                       86 LL 6 OL        GT3IHS 31ON            0012       ale  901     ON 1d        L                  SMV                ASN GL         20128 Nid 3TVIN3d  196                 SL                                                       100W                   100W         6                                puno19 1 1451H                 9 punoio  UMOG        G puno19       meio r   Melo                                          UMOG          2                   1090W                          1007                 SSANYVH      Em  ANVYS OL x   G02901   226 LY 110          X50699   PE   196 LNO   5 6                 NOIVM  OL NIYN OL    ASV                                                    GALHOMHSIH        Od ATONIS 18    09              36    L  11 408 39Yd OO SL LL                86 6 4                ZTAH3HO                                             ASAEHSMId sag AWVS          ALO             X9G0ZO 5    INOS            JHL dO L  vd SLYVd  ASOHL ONIMVIN SUOSNIS       NO SNid  3H1                 12840 6      1     SHL  2404
30. CG3036   SPRING  5011   CG3033 Pii 4 40 NYLOCK                RYNITE WASHER  CG3038A    PHILIPS HEAD  6245     METAL WASHER  6070       2 PLUNGER  CG1075              ADJUSTABLE WASHER  CG1072                1     6245  PHILIPS HEAD  6060  Medium Claw  1078 B   Large Claw  1078D     CLAW SPIDER  CG3037                             Nut  6093        HEX HEAD  6258        23                    ONILNOH SNId LS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   T 16 118545                          4   q  9  50205    ou 9 4                     54     ou                                                                                 2                                                ay a 85  1                                                001              08             L           248149                        h          4         321 1 E       ay               28              T                                 J E        A at                lt            uoza              2   oi             amy  1 toa        225  
31. E IN     ASSEMBLY INSTRUCTIONS    1  Carefully unbox the game from its packaging    2  Using the supplied keys  unlock the front door of  the cabinet    3  Cut all tie wraps holding the wagon assembly  and crane in place    4  Plug the game into a three prong grounded  receptacle  NOTE  The appliance must be  positioned such that the plug is accessable  during use    5  The game is now ready for start up     TESTING    After the initial setup  it is time to test your game for  proper operation     1  Locate the game in its permanent location and  lock all casters    2  Be sure the game has been properly plugged  into a 3 prong grounded outlet  and that the  receptacle is in good working order    3  If using an extension cord  be sure it is a 3 prong  grounded type of at least 16Ga    4  Verify that the game is set up for the proper  voltage  and turn the power to the game on    5  The game will run through a test mode at every  startup   See test mode explanation in the  programming section for details     6  Insert coins bills into the machine at least ten  times into the coin mech bill acceptor to ensure  proper operation    7  Check the credit and prize counters for proper  operation    8  Check that the door disconnect switch works  properly    9  Check game volume during busy time at location  to set it at the proper level     CLEANING    Regular cleaning of this game will keep it looking  new  and greatly enhance its appeal     Clean the windows of your PINNACLE CRANE  
32. ID    GRAPHICS  amp  DECALS    BC7012 CONTROL PANEL   BC7026 MARQUEE SIDE       7027 MARQUEE FRONT   JEWELRY BOX OPTION       7412 CONTROL PANEL       7426   LEFT SIDE DECAL       7427 MARQUEE FRONT   BC7428 RIGHT SIDE DECAL              3916   LNOYS                             55   3NVHO                           4018 1109  790  90                             6 0699               10             SAM   HOSNIS NMOG  210299     HOLVALIV  010200     ONIHAS  1109       NISNOH HOLOW 3NVHO   190190            SAIC SNI           5007559     308 10085       18   250595                                        YOLOW NMOA                         080899                                                      SSANYVH      2   140199  YOLOW MOV      LNOtid                           81     91 6  2229               9   HOLOW  8002995     21    A18IW3SSV NOSVA    HOSN3S MOVE   LNOYS  2107299                                              HOLOW 1      4   1 31  800290                              LNNOW         1    690 92      NMOHS LON                     NOVEL          8800850                                          9800599                SINNHL    61 0699  1          080899            3OOT 31VN  1960  HOSNIS            1431  610292     22    Claw Assembly    STRING  CG4004        COIL CAP  CG3035                     COIL  CG3038X  SLIDER COLLAR     CG 3033            2  8 32 x 3 8  PHILIPS HEAD       6406       COIL HOUSING  CG1070           COIL SLIDER  CG1073           COIL CLAW  INTERCONNECT  
33. MOTIAA 092   28688          164898 082               092  SA         ONIdS  HLIM 218     OH                                       68288           ASV 1382058     6  2800             5    ASV    13 208   86  2800        NILYYNN                                    GSA 133MO11NVd4                                                     92128      3TVW34  88168        XIN Nid       Jesuedsiq 19391  OL    92128      31VN34  88128        XIN Nid       50018                66028 2                  SSANUYVH            90  90     50018      GMOs    66028                         2                      2               Nid                 LOLZE AVO Nid          SL    SSANUYVH                 LAMOILNVA X  9079D90              OWYOWY       00 LE 8                                                                                      NOTI3A N338S    GASIASY 86 2 1 aiva    NOILdI 49934          vl               JVW  88268                                                                              8 02018       1898      S00LZit      GMOs  268428          Nid 6                                                LO CO   lt            IOT4ALNI HOOd X8S029 T  14          AG    Jajuno9            AS             2   9214                    ON                       500168                90      ON 1d                                               1           690      218    00 28      LIIAS                           L    00 28      LIIAS  901                      L                                             
34. ONEY  BAD COIN SWITCH  OR GIVE CREDITS CORRECTLY  COIN DISCOUNTING SET WRONG  COINS PER CREDIT SETTING INCORRECT  BAD COIN MECHANISM  LOOSE OR DAMAGED HARNESSING  BAD MAIN P C  BOARD  DISPLAYS DO NOT WORK BAD 12V FUSE  BAD DISPLAY P C  BOARD  BAD MAIN P C  BOARD  LOOSE OR DAMAGED DISPLAY HARNESSING    CRANE OR WAGON DOES NOT  BAD MOTOR  LOOSE OR DAMAGED HARNESSING  BAD SWITCH ON BUTTON OR JOYSTICK  BAD HARNESSING TO BUTTONS OR JOYSTICK  BLOWN FUSE TO MOTORS ON MAIN P C B     CRANE KEEPS TRYING TO  MOVE IN TO THE HOME  POSITION    BAD LIMIT SWITCH S   LIMIT SWITCH NOT ALIGNED WITH ACTUATOR    CLAW WILL NOT CLOSE BLOWN FUSE TO CLAW ON MAIN P C  BOARD  BAD COIL  LOOSE OR DAMAGED HARNESSING    CLAW HAS MECHANICALLY JAMMED       CLAW STAYS CLOSED BAD DRIVE TRANSISTOR ON MAIN P C B   CLAW HAS MECHANICALLY LOCKED    SKILL LEVELING IS NOT  FUNCTIONING    PROGRAMMING IS NOT CORRECTLY SET  BAD PRIZE SENSOR  LOOSE OR DAMAGED SENSOR HARNESS    CLAW GOES DOWN AND THEN  DOWN SWITCH BAD  UP BUT DOES NOT CLOSE LOOSE OR DAMAGED HARNESS TO DOWN  SWITCH    CLAW COMES UP AND ABOUT  UP SWITCH BAD   10 SEC  PASSES BEFORE LOOSE OR DAMAGED HARNESS TO UP SWITCH  CRANE MOVES TO THE           BROKEN    UP    SPRINGS   POSITION    CRANE OR WAGON WHEELS  SLIP    MISSING OR DAMAGED O RING DRIVE BELTS  LOOSE SET SCREWS IN WHEELS   LOOSE SET SCREWS IN DRIVE COUPLER  RAILS NEED TO BE SCUFFED    ON OFF SWITCH ON THE GAME IS TURNED OFF       SOLUTION    OPEN THE FRONT DOOR AND THE  ERROR CODES ARE SHOWN ON THE
35. ZE DOOR   BC1008  SIDE PANEL   BC1017  WINDOW FRAME          BC1018  PODIUM   BC1018X PODIUM ASY   BC1023  DOOR SEAL  MECHANICAL PARTS   2027X ASY FAN   2133CW LIGHT  ROPE  WHITE CHASING   5006 CASH BOX OVER UNDER   5011 SOLENOID SPRING   8312 BULB PL L 40W   BC1011 BRACKET  WINDOW SIDE    BC1013X ASY  LOCK RODS AND CAM    BC1020 BRACKET  WAGON STOP    BC1405 BRACKET  SHELF LEFT SIDE    BC1406 BRACKET  SHELF RIGHT SIDE    BC2032X PCBA  DISPLAY    BC2052AX HARNESS  MAIN WAGON UPPER    BC2052X HARNESS  MAIN WAGON LOWER    BC2059X HARNESS  REMOTE    BC2060X HARNESS              BC3003 CORNER COVER  SMOKED    BC3008 CORNER COVER  2 WAY MIRROR    BC3009 CORNER COVER  1 WAY MIRROR    BC3026 MIRROR  38 1 8 x 45 1 8    BC3027 GLASS  FRONT  38 x 46 5 16   BC3028 GLASS  SIDE  28 5 8 x 49   CG1055X ASY  WAGON    CG1061X ASY  CRANE    CG1066 SPRING  CRANE UP    CG2002X ASY  TRANSFORMER    CG2039X           SENSOR    CG3005 PRIZE CHUTE   CG5014 T HANDLE  LOCK    CG5015 LOCK  BARREL    CP8284X ASY  BALLAST    FP2007 SPEAKER  4  ROUND    PP250X ASY  SOCKET     20    OPTIONAL PARTS  CG1078A CLAW  SMALL   CG1078AX ASY CLAW SMALL W SOLENOID  CG1078B CLAW  MEDIUM   CG1078BX ASY CLAW MEDUIUM WI SOLE   NOID  CG1078D CLAW  LARGE   CG1078DX ASY CLAW LARGE W SOLENOID  CG1078H CLAW  JEWELRY   CG1078HX ASY CLAW JEWELRY W  SOLE   NOID  CG1079AX ASY CLAW  SMALL  W O SOLE   NOID  CG1079BX ASY CLAW  MEDIUM  W O SOLE   NOID  CG1079DX ASY CLAW  LARGE  W O SOLE   NOID  CG1079HX ASY CLAW JEWELRY W O SOLE   NO
36. ain board  the crane assembly and the wagon assembly  If the problem still exists  and no  fuses are blown or wires dislodged  it is likely that the transistor controlling voltage to the claw has blown on  the main board  Have the coil assembly and transistor on the main board replaced by a qualified technician       NOTE  If the crane   wagon  in the home position  tries to move left or back  check to see that the actuators  are both present  Next  check to see that the sensors are present  Next  check to see that the sensors and    actuators are aligned  Then check to see that the sensor wires are not dislodged from the connectors  Finally   replace the sensor  it is likely to be bad     15    GAME REPAIR    WARNING  ALWAYS REMOVE POWER FROM  THE GAME BEFORE ATTEMPTING ANY SER   VICE  UNLESS NEEDED FOR SPECIFIC TEST   ING  FAILURE TO OBSERVE THIS PRECAU   TION COULD RESULT IN SERIOUS INJURY TO  YOURSELF AND   OR OTHERS     TROUBLESHOOTING  PHILOSOPHY    To find problems with the game  always check the  obvious first  See that the game is plugged in and  that all of the fuses are good     Next  check to see that all of the connectors are  firmly seated and that no wires have been pulled  out     When trying to find out if specific components are  bad or not  try swapping them with components from  another PINNACLE CRANE    game  if available  to  see if the problem moves with the component or  stays where it was  This will help you decide if you  have a problem with a specif
37. e  position and is ready for the next player in line     If you have any questions regarding Programming   Troubleshooting or Repair  please call our Service  Department     I C E  Parts Service Dept   Phone     716    759     0360  Fax     716      759     0884  NORMAL BUSINESS HOURS ARE   MONDAY   FRIDAY  9 00 AM TO 6 00 PM EST      The crane will remain in the home position if the game type  option 0  is set to 2  3 or 4  In these options the player may have only two buttons  one  for right travel and one for forward travel  The crane will remain in the home position to allow the player access to the entire play field     SETUP   TESTING   MAINTENANCE    SAFETY PRECAUTIONS    IMPORTANT  FAILURE TO FOLLOW THESE  DIRECTIONS CLOSELY COULD CAUSE SERIOUS  DAMAGE TO YOUR GAME     WARNING  WHEN INSTALLING THIS GAME  A  3 PRONG GROUNDED RECEPTACLE MUST BE  USED  FAILURE TO DO SO COULD RESULT IN  SERIOUS INJURY TO YOURSELF OR OTHERS   FAILURE TO USE A GROUNDED RECEPTACLE  COULD ALSO CAUSE IMPROPER GAME  OPERATION  OR DAMAGE TO THE  ELECTRONICS     DO NOT DEFEAT OR REMOVE THE GROUNDING  PRONG ON THE POWER CORD FOR THE SAME  REASONS AS GIVEN ABOVE  USING AN  IMPROPERLY GROUNDED GAME COULD VOID  YOUR WARRANTY     GAME SET UP    BEFORE PLUGGING THE GAME IN  OR TURNING  IT ON  BE SURE THE GAME HAS BEEN SET TO  THE PROPER VOLTAGE  YOUR GAME SHOULD  COME PRE SET FROM THE FACTORY  CORRECT VOLTAGE  HOWEVER IT IS A GOOD  IDEA TO CHECK THE A C  WALL RECEPTACLE  VOLTAGE BEFORE PLUGGING THE GAM
38. e and adjust Option  9  Skill leveling strength  up or down slightly to achieve your desired payout  Your game is now set up accord   ing to your Desired Payout  Game Cost and Plush Cost  If at a later date you want to change your game cost   desired payout  plush cost  etc   it is NOT necessary to re adjust your game manually  Just adjust the value  option you wish to change in the PROGRAMMING SECTION  The game will adjust to your new configuration     If after using the initial adjustment tips above  you are still having difficulty in setting up your game  please call  the           service line at 1 716 759 0360     10    SETUP   TESTING   MAINTENANCE  CLAW SHAPE    In an attempt to satisfy all variables associated with proper payout            has opted to include directions on  how to reshape your medium claw for a lesser and greater mechanical advantage  On the following page are  two medium claw shapes which will give very different mechanical advantages and ultimately very different  claw strengths       When Option 8 is set to 50  and you are still picking up plush  then you will need to reshape your     claws to look more like shape    A      SEE FIG  2  NOTE  Be sure to align holes in claw with drawn  holes on the template  This will assure proper shaping of the claw       When Option 8 is set to 99  and you are unable to pick up plush consistently  then you will need to  reshape your 3 claws to look more like shape    B      SEE FIG  2  NOTE  Be sure to align hole
39. enance   themed cabinetry  and all metal construction are the  key design features  exactly what is needed to  ensure a combination of long life and profit     With nearly the entire construction made of metal  it  was only natural to Powder Epoxy Coat everything   inside and out  This provides the owner     operator  with a game that will certainly outlast its wooden  counterparts  A few of the major advantages of all  metal construction include      Vault like security     Long service life     Low maintenance     High Durability    All windows  of the PINNACLE                 are 74     tempered glass to provide an easy clean  maximum  safety  scratch resistant surface  Other features  include  40 strand conductor cables to prevent wire  fatigue  full range of operator adjustable software   and a newly designed crane mechanism     The first step in           5 new crane design was to  select several leading cranes available on the  market today  observe and determine what problems  can be or are causes of failure and costly down time   I C E  then surveyed operators nation wide   requesting information like       What are the leading causes of crane  failures in your locations     What        some problems in servicing  cranes     What changes would you make to current  cranes to create a better machine             6 engineers then compiled all critical data   addressed and corrected each problem and used  this information to create what we call the  PINNACLE CRANE Y     T
40. his method of design ensures that the needs and  concerns of the owner operators dictate the final  design parameters  for who knows a crane   s  attributes and faults better than a crane operator     GAME PLAY    As coins are inserted into the PINNACLE CRANE     all metal game  a customized music is heard  When  sufficient coins have been inserted  the claw clicks  closed and re opens  which signals the start of the  game  The crane will then position itself in the  middle of the    play field    and remain there  until the  player is ready     When the player has moved the joystick or pressed  the buttons to move the crane  the timer on the right  display will begin to count down  The player will then  position the crane above the prize they are  attempting to win and press the drop button to lower  the claw     If the nudging option is on  then the player will have  the ability to keep    nudging    the claw each time the  button is pressed to home in on the chosen prize  If  the nudging option is off  then the player will have  only one chanceto drop the claw     When the claw has fully dropped  it will close and  retract to its uppermost position  The crane will then  automatically position itself over the prize chute at  the rear of the cabinet  The claw will then open   releasing the prize into the prize chamber  The  player can now remove the prize from the chamber  through the prize door located in the front  lower left  corner of the game  The game is now at its hom
41. ic component or maybe  a problem with either the wiring or the main p c   board  Use extreme caution when using probes or  volt meters if the game is powered up  If checking  continuity  it is important to disconnect the  harnessing at both ends  as attached they may yield  erroneous results     If a p c  board is suspected as causing your    problems  check to see that all of the 1 C  chips are  firmly seated on the board     MAIN P C  BOARD  REPLACEMENT    1  Remove all A C  power from the game  2  Unlock and open the front door    3  Carefully remove all of the connectors from the  main p c  board     4  Remove the 4 long plastic hexagon nuts that  secure the board to the main board housing     5  Gently pull the p c  board from the mounting  studs     6  Reassemble in the reverse order using a new  main p c  board     16    FRONT GLASS  REPLACEMENT    Remove all A C  power from the game     Remove the  3  10 24 carriage bolts holding the  top glass frame in place     Loosen the  5  1 4 20 kep nuts holding each side  glass retainer in place and slide retainers back     Loosen and remove the  3  self tapping screws  holding the bottom glass retainer   window val   ance in place     If the glass is broken  be sure to remove all  pieces from where the new glass will rest       With proper ceiling height  slide the new glass in    from the top  NOTE  Be careful to proper align  the glass with the side channels to prevent  breakage       When glass is properly seated  slide the
42. o week which requires constant monitoring and  adjusting     Set option 0  Same mode  for game type you desire   Set option 3  Game cost  for you particular game     For the following tests  make sure that option 9  Skill leveling strength  is set to 00  Any setting other than  00 and Skill leveling is enabled and incorrect results may occur     Make sure that the claw tips  when closed  are just touching  DO NOT allow them to overlap  for the claw  could mechanically bind  causing down time     CHECK IF YOU HAVE THE CORRECT CLAW SHAPE  Assuming you have a medium claw  standard on  most cranes  set option 8 to 40  9 to 00 and play the game approximately 25 times  At this level  you  should have difficulty picking up plush       Ifyou are able to pick up plush rather easy  you have the wrong claw shape or size and should go  to the end of this section and see CLAW SHAPE       If you are unable to pick up plush  then set option 8 to 99 and play 25 games  You should now be  able to pick up plush fairly consistently  If this is true  continue on to the next step  NOTE  When  the game is first packed  it is often difficult to pick up plush until an area is cleared to maneuver in   Take this in to account while determining if the claw size or shape is correct     Initially set option 8  Manual strength  based on your plush size  such that the claw is just able to hold the  plush when closed  If you are unsure  a good starting point for option 8 is 60 for average size plush and  our
43. ock and open the front door     Disconnect the connector to the prize sensor  board     Remove the 2 bolts holding the prize sensor  bracket to the playfield and remove the prize  sensor and bracket from the game     Remove the 2 plastic hexagonal nuts securing  the sensor board to the bracket     Carefully remove the sensor board from its  mounting studs     Reassemble in reverse order using a new prize  sensor board     10     11     12     13     14     15     16     GAME  STRING REPLACEMENT    Remove all A C  power from the game   Unlock and open front door   Remove crane assembly as previously stated     Disconnect the claw assembly from the crane as   sembly by removing the two bolts securing the alu   minum coil cap to the coil housing     Tie a knot at the end of the replacement string  Use  super glue to prevent the knot from working loose  or use a lighter to melt the knot to prevent loosen     ing     Using a lighter  melt the other end of the string and  form a point before it completely cools     Remove crane housing cap by loosening the  2   thumbscrews     Feed the pointed end up through the hole in the   coil cap and pull until the knot is firmly seated on  the inside of the cap  SEE CRANE ASSEMBLY   DRAWING    A proper string routing diagram is located on the  bottom side of the crane housing cap     Feed the pointed end up through the hole in the  bottom of the crane assembly housing     Feed string over first string guide then under the  next string guide  
44. onsible for the quality  suitability  or safety of any                  part  or any modification  including labor  which is performed by such     distributor                WARRANTY    ICE Inc warrants that all of its products will be free from defects in material and workmanship   When placing a warranty request  please be prepared to provide the following information     Serial Number of Game or Bill of Sale  Machine Type  A Detailed Description of the Equipment Fault Symptoms    ICE product  including Cromptons  Sam s Billiards  Uniana and Bell Fruit is warranted as follows     180 days on the Main PCB and Computers   180 days on Motors   90 days on all other components  i e  DBV s  Ticket Dispensers  etc   30 days on repaired items   3 years on all Crane Harnessing   9 Months on Printers    ICE Inc shall not be obligated to furnish a warranty request under the following conditions   Equipment has been subjected to unwarranted stress through abuse or neglect  Equipment has been damaged as a result of arbitrary repair modification attempts    Equipment that has failed through normal wear and tear    ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or travel  time associated therein     All defective warranty covered components will be replaced with new or factory refurbished components equal  to OEM specifications  ICE Inc will cover all domestic UPS ground  or comparable shipping means  freight  costs during the warran
45. r a period of ninety days from the date of  purchase     This warranty does not cover items damaged due to normal wear and tear   subjected to abuse  improperly assembled by the end user  modified  repaired  or  operated in a fashion other than that described in the service manual     If your PINNACLE CRANE    game fails to conform to the above mentioned  warranty  1 C E  s sole responsibility shall be at its discretion to repair or replace  any defective component with a new or remanufactured component of egual to or  greater O E M  specification               will assume no liability whatsoever  for costs associated with labor to replace  defective parts  or travel time associated therein     I C E  s obligation will be to ship free of charge  replacement parts by domestic  U P S  Ground  U S  mail  or other comparable shipping means  Any express mail  or overnight shipping expense is at the cost of the purchaser    Products will be covered under warranty only when     The serial number of the game with the defective parts is given     The serial number of the defective part  if applicable  is given     Defective parts are returned to 1 C E   shipping pre paid  in a timely fashion  if  reguested by 1           A copy ofthe sales receipt is available as proof of purchase upon reguest of  I C E     I C E  distributors are independent  privately owned and operated  In their  judgment  they may sell parts or accessories other than those manufactured by  I C E  We cannot be resp
46. s in  claw with drawn holes on the template  This will assure proper shaping of the claw     These are two claw shapes that          has proven to work well  although there are many other shapes that  may work  You will need to remove the claws from the claw mechanism by following the steps listed below     1  Remove the claw mechanism from the coil housing by loosening the three screws on the coil slider  and removing  Be sure not to lose the small spring around the plunger and the black Rynite  washer below the spring  These two parts are critical in the proper operation of the crane mecha   nism   SEE FIG  1     2  Loosen and remove the six small Phillips head machine screws and Nylock nuts attaching the  three claws to the coil claw interconnect and coil spider   SEE FIG 1     3  Reshape the claws according o the CLAW SHAPE Templates    A    or    B        4  Re assemble in reverse order  Make sure NOT to over tighten the Nylock nuts attaching the claws  to the mechanism  as this would cause binding     Now that you have reshaped your claws for your plush  return to the beginning of Adjustment tips and pro   ceed through each step     FIG  1    _    COIL HOUSING  CG1070     _ COIL PLUNGER  CG1075   SPRING  5011          RYNITE WASHER                          COIL CLAW  __          INTERCONNECT  CG3036   COIL SLIDER  CG1073  eS       METAL WASHER 77       CLAW SPIDER  CG3037      11     SNI1S31                             TIIM LNG          AVN 8 9 V SAdVHS       19        
47. sen black thumb screw securing the front to  back micro track bracket in place  The thumb  screw is located on the front face of the crane  assembly nearest the door     Slide the micro track bracket forward and up to  disconnect it from the crane assembly     Carefully lift the entire crane assembly off the  rails approximately 2 inches  shift to the left as  far as possible  drop the right side down past the  right crane rail and slide the entire assembly out  from between the two separator rails       The crane assembly can now be removed from    the cabinet so necessary maintenance   repairs  can be made    Reassemble in reverse order     17    REMOVAL OF WAGON  ASSEMBLY    Remove all A C  power from the game   Unlock and open front door   Remove crane assembly as detailed previously     Loosen black thumb screw securing the micro  track bracket in place  The thumb screw is lo   cated on the upper right face of the wagon as   sembly at rear     Slide the micro track bracket to the right and up  to disconnect it from the wagon assembly     Carefully lift the entire wagon assembly off the  rails and rotate clockwise until the left front wheel  clears the front rail     Lower the front of the wagon assembly and re   move the assembly from between the two rails       The wagon assembly can now be removed from    the cabinet so necessary maintenance   repairs  can be made     Reassemble in reverse order     PRIZE SENSOR  REPLACEMENT    Remove all A C  power from the game   Unl
48. the error codes   press the drop button       NOTE  If at the beginning of the self test mode  the claw does not drop         or more of the following may  apply  The prize sensor is not working or is blocked  The string or string lever is mechanically binding  The up    or down switch is sticking or misaligned from its actuator       NOTE  If claw stays closed  it is likely that the diode has blown and the transistor controlling the claw has  also blown  Shut off the game immediately and have a qualified technician install a new coil assembly and  transistor on main board       NOTE  If claw is jerky while being lowered  it is likely that the up spring is missing or has not been slightly  elongated properly  Another possibility is that the string has mechanically bound on the spool  To fix the string  binding  enter the programming mode and go to mode 24  By moving the joystick to the left and right  you are  able to raise and lower the claw mechanism  Move the crane over the prize chute and lower the claw mecha   nism all the way until it starts to wind up backwards  Reverse the motor direction to raise the claw mechanism  and properly rewind the string on the spool  Exit the programming mode and the string should be free of me   chanical binding       NOTE  If the claw stays open  first check for bad fuses on the main board  Next check that there are no  wires dislodged from the connectors in the harness between the wagon and crane  the harness between the  wagon and the m
49. ty period  Expedited shipments are available for an additional charge     Defective parts are returned to ICE Inc  at the customer s expense  in a timely fashion     ICE distributors are independent  privately owned and operated  In their judgment  they may sell parts  and or accessories other than those manufactured by ICE Inc  We cannot be responsible for the quality  suit   ability or safety of any non ICE part  modification  including labor  that is performed by such a   distributor     I C E  Parts Service Dept   Innovative Concepts in Entertainment  10123 Main St    Clarence  NY 14031  Phone     716    759     0360  Fax     716      759     0884       
50. y  if the calculated payout is very low or slightly low  you will need to make a macro or micro  adjustment accordingly     Repeat the 50 games test and calculate the Payout    Repeat the mechanical adjustment until you  are within 10  of your desired payout  You can now enter the programming mode and adjust Option 8   Mechanical strength  up or down slightly to achieve your desired payout  Your game is now set up according  to your Desired Payout  Game Cost and Plush Cost     If after using the initial adjustment tips above  you are still having difficulty in setting up your game  please call  the 1 C E  service line at             SERVICE DEPARTMENT  716 759 0360  NORMAL BUSINESS HOURS ARE   MONDAY   FRIDAY  9 00 AM TO 6 00 PM EST    SETUP   TESTING   MAINTENANCE  AUTO STRENGTH SETTINGS    Initial adjustment tips    Before setting up Auto Percentaging  it is highly advisable to set up Manual Percentaging  This is a pre   caution in the unlikely event that the prize sensor fails or error code 10 or 11 is logged  If either one of  these situations occurs  the game will AUTOMATICALLY revert to manual percentaging settings  allowing  the game to still function until the error is corrected  If your manual settings are not set up  it may be pos   sible to dispense too much plush resulting in a loss of revenue for that week  or dispensing too little plush   causing your customers to feel as though they can not win  which will eventually result in a loss of play  and revenue     It
51. y remove the bad motor     10  Re assemble in reverse order using new motor   NOTE  When motor is completely re installed   place one drop of thread lock on each of the 4 bolts  that secure the motor in place to prevent the bolts  from backing out     PRECAUTION    When installing a new motor in any of the three loca   tions  please note that the 4 screws  if tightened too  much  could mis align the motor and cause binding  It  is advisable that you tighten the 4 screws just enough  to keep the motor from moving  Then apply a small  drop of  Blue  Loctite on the back side of each of the 4  screws to prevent the screws from loosening  When  the motor is installed properly  it should draw  5 amps  or less when running at proper 22 volts     18    GAME REPAIR  FUSE REPLACEMENT    CAUTION FOR CONTINUED PROTECTION  AGAINST RISK OF FIRE  REPLACE ONLY WITH  THE SAME TYPE OF FUSE HAVING THE SAME  ELECTRICAL RATING     AREA LOCATION AMP VOLT  MAIN BOARD F2 6 MDQ 250  F3 3MDQ 250  F4 4 MDQ 250  POWER MOD     3 MDQ 250  ROPE LIGHT     3 MDA 250  CONTROLLER    CORD REPLACEMENT    IF THE SUPPLY CORD IS DAMAGED  IT MUST BE  REPLACED BY THE MANUFACTURER OR ITS  SERVICE AGENT OR A SIMILARLY QUALIFIED  PERSON IN ORDER TO AVOID A HAZARD     19    PARTS LISTINGS    CABINET PARTS    P802 BLACK   P100 RED   P300 YELLOW   P402 GREEN FLUORESCENT   P500 BLUE    ADD COLOR AT END OF PART   BC1002  CORNER  REAR LEFT    BC1003  CORNER  REAR RIGHT    BC1005  DOOR PANEL   BC1006   DOOR FRAME   BC1007  PRI
    
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