Quick Start User Guide
Contents
1. Check the Status area left bar on most Web UI pages or the globe icon on the LCD to ensure the unit is CS attached Only connect an ISDN device that draws less than 70mA of current at 40V equivalent power 2 8W Make sure you connect only ISDN devices to the ISDN port Check the configuration on the Telephony Settings Page Retry again If problem persists contact your service provider The Inmarsat Network only supports 256K for Class 1 terminals and 128K is the max for a Class 2 terminal Possible Cause Possible Solution Terminal does not obtain a Terminal s location limits visibility of 3 or Move the terminal to a GPS fix more GPS satellites location where there are few obstructions such as trees or tall buildings so that as much as possible of the sky is visible Point the antenna towards the most open area of sky normally straight up None of the above solutions Terminal may have a hardware or software Remove power Wait 30 resolve the problem fault and needs to be re booted seconds Reconnect the DC power and turn on the terminal e Quick Start User Guide 23 3500658 0001 Rev C 24 Satellite TX Frequency Satellite RX Frequency GPS Frequency Continuous transmit on 128Kbps stream Continuous receivel28Kbps stream Standby Time Weight Dimensions Operating Temperature with battery Operating Temperature with DC supply Battery Charging Temperature Storage Temperature including batt2. Hughes 9202 Quick Start User Guide 3500658 0001 Rev C Revision C 1 August 2012 11717 Exploration Lane Germantown MD 20876 T 301 428 5500 F 301 428 1868 2830 Copyright 2012 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes and Hughes Network Systems are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners Contents PTC OO UC EO T 5 B S ais A ener rom enn an ree meno A E ore onan nr an rete nT Coe ore RENEE nr ror ry 5 Corera T TTT 6 ADOUT IMIS OUTER Start User IE eile cere ees ee shelter ON 6 Packs I 6 Minimum System Requirements for Laptop PC maiar nn eee mn Den 7 Usine he Hnghes 9202 oes 2 ces seccersctcatevera
3. To connect the Hughes 9202 terminal to a device using Ethernet e Connect a standard Ethernet cable to your device s Ethernet port and insert the other end of the connector into the Ethernet port on the 9202 To enable the WLAN long press gt 2 seconds the Wi Fi button on the front of the terminal e The default SSID is Hughes 9202 The default channel number is 11 NOTICE You cannot enable WEP encryption from the LCD You must get into the webUI to configure encryption NOTICE The terminal is set to Analog telephony by default so in order to use ISDN you first have to enable it through the WebUI or the keypad To do this from the keypad press the Select button until you see Connection Press the Scroll button until you see Configure then press the Select button to select Configure Press the Scroll button until you see Telephone then press the Select button Press the Scroll button until you see ISDN and then press the Select button ISDN should now stop blinking indicating that it has been enabled A reboot is required for the change to take effect Alternatively you may also configure ISDN from the Settings gt Telephony page of the Web UI Connecting by RJ 11 Connect an ISDN cable to your computer s or phone s ISDN port and insert the other end of the connector into the Terminal s ISDN port To dial prefix an international number with 00 and terminate it with For example to dial a nu
4. L i User Back Accept Scroll Figure 1 9202 Front Panel showing buttons and functions The top line gives the compass bearing and elevation angle of the closest satellite e Quick Start User Guide 3500658 0001 Rev C 10 Web UI quick start e Quick Start User Guide 3500658 0001 Rev C Use the signal quality bar and numeric display on the lower line to help point the UT to the satellite While in pointing mode you may also activate the audio pointing aid by a long press of the Audio Scroll button on the right Once you have accurately pointed the unit to the satellite exit pointing by a long press of the Cancel Back button The unit will now attempt to register with the satellite network Once the unit has registered and is Circuit Switched CS and Packet Switched PS Attached you can create a data connection from the LCD menu WiFI Cancel Power Audio User Back Accept Scroll Alternatively you can connect a computer and use the Hughes 9202 s internal web server From your terminal equipment e g PC enter 192 168 128 100 as the URL to access the Hughes 9202 s home page See Using the Web UI starting on page 19 for more details e The Terminal Status page gives you all the information you need to point and register with the network Once you have a GPS fix and are pointed to the satellite as best you can click on the Register with Network button to start the registration process e Once you are registere
5. Modem 1 The Hughes 9202 RJ14 port allows the connection of both a telephone and a fax or modem at the same time BGAN circuit switched network restrictions mandate that only one is in use at any given time 2 The Hughes 9202 supports two distinct phone numbers one for the voice line and the other for the fax or modem line Incoming phone calls will only ring the line associated with that phone number 3 Automatic outgoing and incoming BGAN bearer selection means that no special configuration or switching between voice and fax modem is needed by the user 4kbps voice for phone 3 1KHz clear channel for fax modem 4 A two line splitter is required for this application see next page for sample splitters However Line 2 the customer can readily create their own splitter wiring using commonly available telephony c MINIATURE hardware The 9202 port is wired per the standard A RJ14 wiring convention FCC 47 CFR Part 68 68 502 5 No splitter is needed for voice only operation Hughes 9202 e Quick Start User Guide 25 3500658 0001 Rev C 26 Hughes suggests one of the following splitters for applications requiring both voice and fax modem No splitter is needed when accessing the Hughes 9202 RJ11 connector for voice services only Two line splitter from Calradstore http www calradstore com 70 489 html Omnicron Electronics MTJ S2 http www omnicronelectronics com digital mtj s2 htm Radio S
6. ODEC ON Mecemerennm SE RE SEKS SES ERE SES nm Mtr entntet tenn mrt eer rnen ere rrr reeerrny tree errr eee tree nner Perec Erne REEL ESTER 18 Usine the Wep BI icistevsveciatsticssteuscdecestacsedaveuecevissucsnsoueusdeventucasteuguecouaastcssuseeedutensecealevsveceumanncdes 19 Accessin the Web U T 19 SUPPO Pa TTT 20 ETOUNICS TRET TTT 21 Technical S TS TT 24 e Contents 3500658 0001 Rev C iii Application Note Phone Fax e Quick Start User Guide 3500658 0001 Rev C Introduction Overview The Hughes 9202 Land Portable Terminal is the latest Hughes BGAN product to provide reliable satellite connectivity over the Inmarsat BGAN satellite network The Hughes 9202 comes in a very small and portable package and it allows the user to send and receive IP packets via Ethernet and WLAN interfaces In parallel with the packet data services the Hughes 9202 supports circuit switched voice and fax calls via standard POTS and ISDN interfaces e Quick Start User Guide 3500658 0001 Rev C Coverage Map The Inmarsat BGAN service is operated with 3 satellites as shown below The Hughes 9202 terminal will perform best in areas where the elevation or look angle is 20 degrees above horizontal or higher but the terminal can operate down to 5 degrees of look angle About this Quick Start User Guide This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be guided th
7. The 9202 terminal has an LCD display that provides status information about the terminal It has a four button keypad that allows you to control the operational features of the terminal without the need of a PC or a browser It also includes control of an audible pointing aid integrated into the terminal The figure below shows the layout of the LCD and keypad WiFI Cancel Power Audio Terminal Buttons The UT provides four buttons for the user Each button has two primary functions one invoked with a short press and the other invoked with a long press The top icon associated with a button is the long press function The bottom icon associated with a button is the short press function Button Name ShortPress LongPress User WiFi selects the user to display Turns WiFi on off Back Cancel Up one level in menu Exit pointing Cancel to top menu Accept Power Enters menu and confirms selection Power on off scroll Audio Scrolls through a menu or screen message Audio on off A short press is any keystroke less than two seconds A long press is any keystroke that 1s two seconds or greater An extra long press of more than five seconds of the power button will cause a hardware enforced power down e Quick Start User Guide 3500658 0001 Rev C Menu Navigation From the status display a short press of the Accept button takes the display to menu mode and displays the first of a circular list of menu item
8. a mer 00 57 UTC 4 Americas 147 3 46 5 BGAN Terminal WLAN Disabled Mains Connected Battery Not Present 0 Once you have pointed the terminal press the Register With Network button Once the terminal registers the page will change and you can control connections for the terminal e Quick Start User Guide 19 3500658 0001 Rev C 20 Support Page This web page allows you to display technical and support information about the terminal and retrieve logs _ a VUPIE 9202 Support and Information STATUS Terminal Information Connection Model BGAN USER TERMINAL Hughes 9202 Ver 1 E Registered tl PS Attached Class L CS Attached H IMEI 004401 64 001026 6 Pae PEGEBALIS Software Version 0 0 0 26 Signal Strength 56 3D GPS Fix APN bgan inmarsat com Location 32 89575 N Subscriber Phone Number Not configured by Service Provider 117 20220 W Last Fix 29 Feb 2012 Terminal Support 23 59 UTC Website support inmarsat com mmi1 aspx BGAN Terminal Telephone 442077281653 WLAN Disabled E mail bgantest1 inmarsat com Mains Connected Battery Not Present 0 VE Troubleshooting Terminal Logs Log Type Archived Log Reset Log To download the logs to disk Click or right click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Packet Log Download Current Download Archive Circuit Log Download Current Dow
9. d and CS and PS Attached you can then select the Quality of Service QoS for your data connection by choosing either the Standard or Streaming connection Terminal Status STATUS Antenna Pointing Mode Connection i The terminal is in pointing mode Not Registered Maximize the signal quality and then press Register with Network PS Not Attached CS Not Attached Signal Strength 51 dB Signal Strength 51 fe Register with Network 44 N 54 GPS Acquiring Location Waiting Visible Satellites Satelite Name Compass Direction Last Fix 22 Nov 2011 Farre 1473 Ix e BGAN Terminal WLAN Disabled Mains Connected Battery Not Present 0 Connecting the terminal to the computer You can connect your computer to the 9202 with one or more of the following interfaces e Ethernet e WLAN Wi Fi e Integrated Services Digital Network ISDN NOTICE e During initial setup the terminal can only be configured using an Ethernet connection Once the terminal has been configured all interfaces Ethernet WLAN and ISDN can be used for data transfer depending on the service required e Quick Start User Guide 11 3500658 0001 Rev C 12 Connecting by Ethernet Connecting by WLAN Wi Fi Connecting by ISDN e Quick Start User Guide 3500658 0001 Rev C Your computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details
10. e the appropriate MSN is programmed into the terminal see the Telephony section of the User Manual e Quick Start User Guide 3500658 0001 Rev C 21 Possible Cause Possible Solution ISDN device connected to terminal will not ring on in coming calls ISDN device will not power up Terminal will not make outgoing ISDN calls ISDN device does not operate correctly Terminal is connected to the BGAN network but cannot obtain the requested Quality of Service e Quick Start User Guide 3500658 0001 Rev C The calling party is using the main MS ISDN phone number to call the ISDN device Device may need the 3 1 KHz audio or the UDI MS ISDN number for the device to ring Terminal is set to Analog by default Terminal is not Registered with the Network The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting is not an ISDN device It might be an Ethernet device that you are accidentally connecting to the ISDN port Terminal is not configured for ISDN Network temporarily not available User tried to set up a 256 Kbps streaming connection Make sure that the calling party is using the correct MS ISDN number for the particular device There are 4 MS ISDN phone numbers for each SIM card Examples below 870772420035 Speech 870782104036 3 1KHz 870782104065 UDI 870782104074 RDI Use the keypad or the webUI to enable the ISDN port
11. ery Storage Temperature excluding battery Humidity Wind Water and Dust Non operational Mechanical Vibration Input Voltage Battery Data Connectivity Other Features Technical Specifications 1626 5 1660 5 MHz and 1668 1675 MHz 1518 1559 MHz 1574 42 1576 42 MHz 3 hours and 15 minutes 5 hours and 30 minutes Up to 36 hours 1 4Kg 216 mm x 216 mm x 45 mm 5 C to 55 C 25 C to 60 C O C to 40 C 20 C to 60 C 25 C to 80 C 95 RH at 40 C Operational wind loading with stand secured to ground 40kph 25mph IP 55 Compliant 200 2000Hz 0 3 m s MIL SPEC 810B Method 500 3 Procedure 1 19V eal 7 2V 2 5Ah Li Ion rechargeable RJ45 port Ethernet 10BaseT RJ14 port POTS RJ45 port ISDN 802 1 1b WLAN LCD based User Interface keypad Web User Interface WebUI SIM USIM Slot behind battery AC DC adapter Rechargeable Li Ion battery 14 inch UNC threaded hole for tripod mounting Compass to assist pointing Note 1 Performance may be affected by a wide range of factors 2 The Hughes 9202 broadband satellite terminal operates on DC power which can be supplied by an AC or DC power source To comply with safety requirements the terminal must be powered with only an AC DC adapter or DC power adapter supplied or approved by Hughes e Quick Start User Guide 3500658 0001 Rev C Application Note Phone Fax 2 line splitter Hughes 9202 Fax
12. hack 2 Line 4 conductor Splitter Adapter http www radioshack com product index jsp productId 3900035 e Quick Start User Guide 3500658 0001 Rev C
13. mber in the USA enter 0018005551234 00 Country code phone number For the UK dial 0044207728 1 000 To receive incoming calls you must configure your ISDN device with the MSN Multiple Subscriber Number of the service it supports See the Telephony section of the user manual for more information on configuration of MSNs comm Bl The RJ 11 port is active by default but if ISDN has been configured you must switch it back to analog to use the RJ 14 port for analog telephony You can do this from the keypad menu or the Settings gt Telephony page of the Web UI NOTICE You can connect an analog phone directly to the RJ 14 port with an RJ 11 cable to make voice calls If you wish to use the fax port you must connect an RJ 14 connector that breaks out the two RJ 11 ports into Line 1 and Line 2 You can then connect to port 2 to access the 3 1k service for fax see Application Note at end of this Quick Start Guide To dial prefix the international number with 00 and terminate with For example to dial a number in the USA enter 001800555 1234 00 Country code phone number ff NOTICE RJ 11 and ISDN handsets cannot be used at the same time You must configure the 9202 to either ISDN or analog telephony mode When switching between ISDN and analog telephony modes the 9202 must be rebooted e Quick Start User Guide 13 3500658 0001 Rev C 14 Using the LCD and Keypad LCD Display and Keypad
14. nload Archive Reset Terminal to Factory Defaults Click this button to restore all terminal settings to their original default values Restore to Defaults Reboot Terminal Click this button to reboot the terminal software Reboot Terminal e Quick Start User Guide 3500658 0001 Rev C Troubleshooting Terminal will not turn on Cannot get SIM card to lock into position The BGAN LaunchPad or web UI will not connect to the terminal Terminal will not accept incoming ISDN calls Battery not connected properly Battery not charged SIM is not correctly oriented for insertion No interface connection between the terminal and computer Your computer is configured with a static IP address in the wrong subnet The MSN programmed into the ISDN device does not match the MSN programmed into the terminal Possible Cause Possible Solution Check battery is correctly installed Connect AC DC converter to charge the battery Ensure the SIM is pressed firmly into the SIM slot Ensure the SIM is oriented as shown in the Error Reference source not found section Ensure there is a WLAN or Ethernet connection between the terminal and computer see page 11 Check the IP configuration settings on your computer Enable DHCP or use a static IP address in the same subnet as the UT local IP address Default UT IP address 1s 192 168 128 100 Ensure the appropriate MSN is programmed into the ISDN device Ensur
15. omplete You must configure the default destination for these messages from the SMS Settings web page Figure 2 Keypad Menu Structure e Quick Start User Guide 3500658 0001 Rev C Display Icons Battery Icon AL Power Icon GPS Icon GPS Satellite Icons pee The battery icon displays the estimated life of the battery while under battery power The battery icon also displays the charging state while under external power Three segments 75 to full Two segments 50 to 74 One segment 25 to 49 Zero segments 10 to 24 Zero segments flashing 0 to 9 If the icon is off no battery has been detected The power icon displays the state of the external power input On if external power is connected Off if external power is disconnected The GPS icon indicates the state of the GPS information in the terminal The icon flashes after power up until a fresh GPS fix is obtained The icon is on steady when the terminal has a new fix The satellite icons located next to the GPS icon indicate the status of the GPS receiver in the terminal and the number of visible satellites The icons are off when the GPS receiver is off The icons are active when the GPS receiver is on either flashing or steady state The number of icons in steady state indicates the number of GPS satellites in view You will need all three on solid to acquire a new GPS fix Note that once an adequate GPS fix is obtained both
16. rough the procedure for powering up your terminal obtaining a GPS fix connecting your computer to the terminal and registering with the BGAN network You are then ready to start using voice and broadband services For a complete user guide go to www bgan hughes com and look for the Hughes 9202 tab Package Contents e Quick Start User Guide 3500658 0001 Rev C When you unpack the Hughes 9202 Land Portable Terminal Kit package you will find the following e Hughes 9202 terminal e AC DC power adapter e Ethernet cable e Lithium Ion battery e Quick Start User Guide Your Service Provider will supply you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the satellite network Note The SIM card may also have four 4 MSISDN numbers associated with it for various ISDN services e 4K Voice e 3 1KHz Audio Fax e 64K UDI data e 56K RDI data Minimum System Requirements for Laptop PC These are the minimum computer system requirements for successful interface with the Satellite Terminal e Internet Browser Microsoft Internet Explorer IE7 or IE8 Mozilla or Safari e PC Support for Ethernet or WLAN 802 11b or b g e 100 MB of free hard disk space if using LaunchPad Only LaunchPad version 5 0 1 or newer supports the 9202 e Quick Start User Guide 3500658 0001 Rev C Using the Hughes 9202 Before Getting Started NOTICE In
17. s The menu structure is shown in Figure 2 below Use the scroll button to scroll between options and the accept button to select options A short press of the Back button takes the user up one level in the menu and a long press exits the menu system and returns to the status display Connecting with the BGAN Network Create a standard PDP Context Once you have registered with the network you can set up a PDP data context right from the LCD panel For example to setup a Standard background PDP Context 1 Press the Power Accept button until you see Connection 2 Press the Power Accept button again to enter the Connection menu 3 Press the Audio Scroll button until you see Standard then press the Power Accept button to initiate the PDP context WiFI Cancel Power Audio I I User Baci Accept Scroll e Quick Start User Guide 15 3500658 0001 Rev C 16 Menu Navigation a display with the current setting es message count a global IP address for the selected TE Displays info about the UT Starts display with the current setting Controls backlight setting Starts display with the current setting Starts display with the current setting Starts display with the current setting Adjusts LCD contrast immediately to displayed level Starts with current level Accept button confirms Sends predefined SMS with GPS fix lat long Displays Sending SMS and SMS Sent when c
18. stall the battery in the terminal unit and then fully charge the battery using the supplied AC DC converter before powering up the unit Quick start Install the USIM card supplied by your service provider in the battery compartment Power on the unit by pressing the power button for at least 2 seconds Since the Hughes 9202 terminal is a portable device you must first obtain a GPS fix by laying the terminal flat with an open view of the sky GPS Icon The GPS icon indicates the state of the GPS information in the GPS terminal e Quick Start User Guide 3500658 0001 Rev C The icon flashes after power up until a fresh GPS fix is obtained The icon is on steady when the terminal has a new fix Satellite Icons The satellite icons located next to the GPS icon indicate the s Pr ig status of the GPS receiver in the terminal and the number of visible satellites The icons are off when the GPS receiver is off The icons are active when the GPS receiver is on either flashing or steady state The number of icons in steady state indicates the number of GPS satellites in view You will need all three on solid to acquire a new GPS fix Note that once an adequate GPS fix is obtained both the GPS receiver and all of the satellite icons are turned off and the word GPS should go on steady WiFI Cancel Power Audio CPS ea f HE 10000890 SSS OSS SSS OS SESSSS OS OS OHSS SE SS 8 88 Os ead
19. the GPS receiver and all of the satellite icons are turned off and the word GPS should go on steady e Quick Start User Guide 17 3500658 0001 Rev C 18 Wireless LAN Icon QU Wireless LAN Lock Icon 6 Globe ICON D e Quick Start User Guide 3500658 0001 Rev C The wireless LAN icon displays the state of the WLAN feature Off if Wireless LAN operation is turned off On if Wireless LAN is on The lock icon displays the state of encryption for the WLAN feature It is displayed only if the Wireless LAN is on and WLAN encryption is turned on The globe icon displays the circuit switched attach status of the terminal Off if not CS attached to the network no circuit switched calls possible On if CS attached ready for calls Using the Web UI Accessing the Web UI The Hughes 9202 UT includes its own internal Web User Interface Web UI To access the Web UI open your favorite Web Browser and type in the internal IP address of the UT e g http 192 168 128 100 The Web UI opens up to the Home or Terminal Status page as shown below Settings Terminal Status STATUS Antenna Pointing Mode Connection The terminal is in pointing mode Not Registered Maximize the signal quality and then press Register with Network PS Not Attached CS Not Attached Signal Strength 51 dB 44 ee 54 GPS Acquiring Location Waiting Visible Satellites Satellite Name Last Fix 22 Nov 2011 Pr
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