Home

SpeedTouch™510v4 User's Guide

1. speedtouch Chapter 4 SpeedTouch Web Interface 4 4 Broadband Connection The Broadband The Broadband Connection menu consists of following menu items Connection menu Det Connection gt Internet Services The Broadband The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch SpeedTouch DSL Connection Internet Services Toolbox Home Network Click View more to see more information on the selected broadband connection 4 If you configured a dial up connection you are able to establish terminate Administrator Home gt Broadband Connection DSL Connection e Yiew more Uptime Bandwidth Up Down kbps kbps Data Transferred Sent Received KB KB Internet e Yiew more Type Uptime IP Address Data Transferred Sent Received B B Pick a task Tw Speedtouch Help O days 0 24 01 544 2 272 0 00 0 00 Disconnect PPPoE 0 days 0 01 43 101 101 101 39 07 0 Check connectivity to the Internet SE THOMSON BRAND the connection by clicking Connect Disconnect Speedtouch E DOC CTC 20050429 0095 v1 0 4 4 1 Introduction Accessing the Connectivity Check page Checking you Internet Connectivity Analysing the test results E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Connectivity Check This page enable
2. 1 Type the name of the game or application in the Name box 2 Click gt Clone Existing Game or Application if you want to start from the port mappings of the selected game or application gt Manual Entry of Port Maps if you want to manually configure the port mapping for this game or application 3 The SpeedTouch creates the game or application and takes you to the Game or Application Definition page to configure the port mappings for this game or application 4 Enter the necessary port mappings and click Add S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 9 6 Overview Configure E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Firewall The Overview page summarizes the overall security policy configured on your SpeedTouch The Configure page allows you to select the security level of the SpoeedTouch Firewall This page summarizes the overall security policy configured on your SpeedTouch e Security Settings Security Level CC BlockAll Use this Security Level to block all traffic from and to the Internet Game amp Application sharing is not allowed by the firewall Ce Standard Use this Security Level to allow all outgoing connections and block all incoming traffic Game amp Application sharing is allowed by the firewall Disabled Disable the firewall All traffic is allowed to pass through your SpeedTouch Game amp Application sharing is allow
3. Speedtouch Speed louch 310w Residential ADSL Gateway B Users Guide Release HA 2 A 93 THOMSON BRAND ES opeed louch eh Ova User s Guide R4 3 1 Speedtouch Copyright Copyright 1999 2005 THOMSON All rights reserved Passing on and copying of this document use and communication of its contents is not permitted without written authorization from THOMSON The content of this document is furnished for informational use only may be subject to change without notice and should not be construed as a commitment by THOMSON THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document Thomson Telecom Belgium Prins Boudewijniaan 47 B 2650 Edegem Belgium www speedtouch com Trademarks The following trademarks are used in this document gt SpeedTouch is a trademark of THOMSON gt Microsoft MS DOS Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corpora tion in the United States and or other countries UNIX is a registered trademark of UNIX System Laboratories Incorporated Apple and Mac OS are registered trademarks of Apple Computer Incorporated registered in the United States and other countries gt Adobe the Adobe logo Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorpo rated registered in the United States and or other countr
4. d tO U C n E DOC CTC 20050429 0095 v1 0 1 1 1 Hardware Specifications Gateway Integrated multi mode ADSL modem supporting gt ADSL over POTS for a SpeedTouch ADSL POTS variant gt ADSL over ISDN for a SpeedTouch ADSL ISDN variant v Physical interfaces WAN One RJ 11 port for ADSL POTS or ADSL ISDN connection gt LAN Depending on the variant you purchased your SpeedTouch is equipped with gt A single RJ 45 port for Ethernet connection 10 100Base T gt A four RJ 45 port 10 100Base T Ethernet switch gt Power inlet LEDs LED indicators for all interfaces Power requirement Power supply Depending on the variant you purchased 9V DC or 15V AC 1000mA E DOC CTC 20050429 0095 v1 0 S D e e d to U C h D Chapter 1 Your SpeedTouch Chapter 1 Your SpeedTouch 1 1 2 Software Features ADSL compliance ATM features Bridging features Routing features Services security Configuration v v v WT wv v v v wv If POTS in overlay G handshake Full Rate ADSL G dmt G lite splitterless ADSL If ISDN in overlay G handshake G dmt Up to 16 simultaneous PVCs allowing multiple simultaneous destinations ATM QoS per PVC CBR VBR rt VBR nrt UBR RFC 1483 2684 multiprotocol encapsulation over AALS ATM both LLC SNAP and VC based multiplexing supported Multiport self learning transparent bridge per IEEE 802 1D for LAN interconnect Remote bridge ports are isolated from ea
5. 4 6 1 Devices Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch network Click on a device name to get more information on a specific device Local Network Devices e Detected Device s The table below contains the list of devices the SpeedTouch detected on your local network Click on a device name to get more information on a device Name IP Address Interface H dsidevice 10 0 0 138 E yourrc 192 168 110 E ethport VG yourLaptop 192 168 1 64 1 wan Configure The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch network To gt Get more information on a specific device click on the name of the device See 4 6 2 Device Settings on page 69 for more information gt Edit a device from the Detected Device s list click Edit gt Delete a device from the Detected Device s list click Delete 4 Once a device connects to the SpeedTouch network it will remain listed in the Detected Device s list until you delete it e S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 6 2 Device Settings Accessing the device Proceed as follows settings page 4 On the Network menu click Devices 2 In the Detected Device s click the name of the device you want to view Overview The Overview page displays following information gt Information allows you to view gt Status shows whether the device is currentl
6. 7 See Upgrade procedure on page 77 to continue S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Upgrade procedure E DOC CTC 20050429 0095 v1 0 1 5 Chapter 5 Software Upgrade In the Welcome to the SpeedTouch Upgrade Wizard window click Next SpeedTouch Upgrade Wizard z ioj x ea speedtouch Welcome to the SpeedTouch Upgrade Wizard This wizard will guide you through the software upgrade of the SpeedTouch To continue click Next 42 THOMSON BAAND speedtouch lt Back i cancel The SpeedTouch Software License Agreement window appears You must accept before continuing Click Yes to accept 4 If you accepted this License Agreement in a previous upgrade this window will not be shown The SpeedTouch Upgrade Wizard will search for the SpeedTouch on the network A progress bar is displayed The SpeedTouch Upgrade Wizard should find your SpeedTouch device on the local network This is indicated by the following window SpeedTouch Upgrade Wizard oo x Detected device The Wizard detected the following SpeedTouch device The following device was found rs Name SpeedT ouch Serial Number O45207 108 IP Address L The device is password protected not all information is Version shown Board i Info Password Protected Details To continue click Next speedtouch Saree If more than one device is found a list of available
7. Delete Delete Delete Delete Delete Delete Delete Delete Meleke 4 9 4 Accessing the Game or Application Definition page Overview Configure Adding a Port Translation rule E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Game or Application Definition Proceed as follows 1 In the Toolbox menu click Game amp Application Sharing 2 Inthe Pick a task list click Modify a game or application 3 Click the name of the game or application you want to view change This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet R Consult the user s guide or support pages of your application to know which ports are being used by this application A service is made of one or more TCP UDP port ranges Each incoming port range can be translated into a different internal local network port range Port ranges can be statically assigned to devices or dynamically assigned using an outgoing trigger Under gt Game or Application Name you can Change the name of the game or application gt Game or Application Definition you can Change the TCP UDP port definition for this game or application Lotus Notes e Game or Application Name Lotus Notes Apply Cancel Mew Mame e Game or Application Definition 4 game or application is made of one or more TCP UDP port ranges Each incoming port range can be tr
8. downgrade the SpeedTouch by uploading an older system software than the current running version However be aware that functionality added by previous upgrades may be lost that system password settings may be lost as well as end to end connectivity and other configuration settings Q In case of a system software downgrade in step 6 you must specifically acknowledge your decision before being able to proceed S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Introduction E DOC CTC 20050429 0095 v1 0 Chapter 6 Troubleshooting Troubleshooting This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch If the suggestions do not resolve the problem look at the support pages on http www speedtouch com support or contact your service provider For Internet connection troubleshooting refer to the provided Installation and Setup Guide Speedtouch Chapter 6 Troubleshooting 6 1 speedlTouch does not work speed Touch unreachable Poor SpeedTouch performance General Speedlouch Troubleshooting If none of the LEDs light up make sure that gt The SpeedTouch is plugged into a power socket outlet gt You are using the correct power supply for your SpeedTouch device that is depending on the variant you purchased 9 V DC or 15V AC gt The power on the SpeedTouch is turned on via the push button on the front pan
9. s embedded PPP dial in client will close the Internet connection The Internet Link status will change to Disconnected and your PC is off line S D e d tO U C n E DOC CTC 20050429 0095 v1 0 One Introduction Preconditions Starting an Internet session E DOC CTC 20050429 0095 v1 0 IGD Control Agent MS Windows XP users can easily establish PPP sessions thanks to MS Windows XP s Internet Gateway Device IGD Discovery and Control Client that allows you to control the SpeedTouch directly from you PC The IGD control client only allows to connect or to disconnect a fully configured connection Following conditions must be met gt Following subcomponents of Windows XP s Networking Services must be added to your Windows XP system gt UPnP see SpeedTouch not detected by UPnP or IGD Control Client on page 83 gt IGD Discovery and Control Client see Adding IGD Discovery and Control on page 84 UPnP must be enabled on your SpeedTouch To enable UPnP see 4 5 2 Game amp Application Sharing on page 5 7 Proceed as follows 1 2 3 In the Windows task bar click Start Select Settings gt Control Panel The Control Panel window appears Go to Network and Internet Connections gt Network Connections The Network Connections window appears Network Connections File Edit View Favorites Tools Advanced Help sack hi gt Ki a Search 1
10. Internet Connections gt Network Connections In the Network Connections window right click the Internet Connection icon and select Disconnect to close the session gt 4 You can also double click the icon Then the Internet Connection 7 Status window will appear on which a Disconnect button is available to close the session As a result the SpeedTouch s embedded PPP dial in client will close the Internet connection The Internet Gateway icon displays Disconnected and your computers are off line S D e d tO U C n E DOC CTC 20050429 0095 v1 0 3 3 Prerequisites Configuring a broadband connection E DOC CTC 20050429 0095 v1 0 Chapter 3 Internet Connectivity Dial In Clients MS Windows XP BroadBand Connection To be able to use the MS Windows XP BroadBand Connection your SpeedTouch must be configured for either gt Bridging or gt PPPoE Relay Proceed as follows 1 On the Start menu click Settings gt Control Panel 2 The Control Panel window appears Go to Network and Internet Connections gt Network Connections 3 In the Network Tasks menu click Create a new connection The New Connection Wizard appears New Connection Wizard Welcome to the New Connection Wizard This wizard helps you Connect to the Internet Connect to a private network such as your workplace network Set up a home or small office network To continue click Next Click Next 4 Select
11. Sharing Allows you to share services and games that you run in your private network towards the internet gt Firewall Allows you to configure the security level of the SpeedTouch firewall gt Dynamic DNS Allows you to assign a DNS host name to your broadband connection s gt User Management Allows you to manage the users configured on your SpeedTouch The Toolbox page gives you an overview of the available services and their current status You can click on the names of these services to go to the corresponding web page Speedtouch Administrator Help Home gt Toolbox SpeedTouch Toolbox Your SpeedTouch device offers multiple services Broadband Connection Those services enable you to protect your network to ease sharing of games and applications with other people on the Internet or manage your local network Remote Assistance Disabled d Parental Control i g Address Filtering Enabled Game amp Application Sharing Remote Assistance Game amp Application Sharing UPnP Enabled Parental Control Firewall Firewall Intrusion Detection Security Level Disabled Dynamic DNS CTA Intrusion Detection Dynamic DNS User Management d d mes Enabled Disabled Home Network User Management Logged In As Administrator Switch User eee THOMSON BRAND Speedtouch Chapter 4 SpeedTouch Web Interface Chapter 4 SpeedTouch Web Interfac
12. XP BroadBand Connecton ee ENEE EEN 27 Mac OS X PPPoE Dial in Client enee ERKENNEN NENNEN eeeeeeeeeenees 31 SpeedTouch Web Interface ccecseeeeeeeeees 33 Speedtouch D Contents Contents 4 1 4 1 1 4 1 2 4 1 3 4 1 4 4 1 5 4 2 4 3 4 3 1 4 3 2 4 3 3 4 3 4 4 3 5 4 3 6 4 3 7 4 3 8 4 4 4 4 1 4 4 2 4 4 3 4 4 4 4 5 4 5 1 4 5 2 4 5 3 4 5 4 4 5 5 4 5 6 4 5 7 4 5 8 4 5 9 4 5 10 4 5 11 M Ed TE 34 IVI CUI E 35 PSA ACO EE 36 Navigation NEE ER feig tere ue EE 38 RE er ee eet eee ee ee ee eee Te ne Te ee T 39 wll E 40 SC CG OUGIN ME 41 Ia geg uh e EE 42 opecd Touch EASY SED EE 43 PVG SU SE 44 Solace e EEN 45 BackUp Cl E 46 Reset to Factory Defaults ccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaseeggggageeaeenneners 47 EVERT Dee CN 48 MCA E 49 Broadband Connection neen 50 Gre lplatc eit hd Ee 51 DSL eu ege EE 52 ICING EN 53 internet Service Settings asians cancenexsnavataenemawaneduuinananehdueed ccd can ai a a a aaa 54 WOON seipi EE EEEE 55 reng E e 56 Game amp Application Sharing EE 57 Defined Games E e eg en DE 58 Game or Application Definition ccccccec eee e ence e cece eeessaaeeeeeeeeeesaaeeeeeeeeeeeaags 59 New Game ale e d EE 60 EE EE 61 Pi ANG RV LEE 62 SEP et EE 63 Seit 64 Change Detault OS E 65 Ada WEE 66 S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 6 4 6 1 4 6 2 4 6 3 4 6 4 4 6 5 4 6 6 5 1 6 1
13. commands E DOC CTC 20050429 0095 v1 0 Chapter 1 Your SpeedTouch On the different directories you have following privileges ito Depending on the access rights you have on a directory you can use one of following commands cd access another directory than the one currently open Example ftp gt cd dl dir list the directory files Example ftp gt dir set the transfer mode to binary turn on the hashing option put upload files Example ftp gt put C MyBackupFiles user ini A configuration file must be uploaded to the dl directory download files Example ftp gt get user ini Downloading the configuration file must be done from the dl directory Speedtouch 15 Chapter 1 Your SpeedTouch FIP file transfer Quote site command To allow correct file transfers set the transfer mode to binary At the ftp prompt type bin and press Enter Turn on the hashing option to see the progression of the file transfer At the ftp prompt type hash and press Enter Example home doejohn 1 Sftp 192 168 1 254 Connected to 192 168 1 254 220 Inactivity timer 120 seconds Use site idle lt secs gt to change Name 192 168 1 254 doejohn 331 SpeedTouch 00 90 D0 01 02 03 User doejohn OK Password requir ed Password 330 OK Fees ftp gt bin 200 TYPE is now 8 bit binary ftp gt ftp gt hash 200Hash mark printing on 8192 bytes hash mark
14. for instance 1 On the Windows task bar click Start 2 Select All Programs gt Accessories gt Command Prompt 2 At the prompt type ftp followed by the IP address of your SpeedTouch default is 192 168 1 254 3 Enter your SpeedTouch security user name and password d The default user is Administrator and the default password is blank 4 The example below shows an FTP session to the SpeedTouch file system Go CO WINDOWS system32 cmd exe ftp 192 168 1 254 Microsoft Windows AF Wersion 5 1 2606 CG Copyright 1985 2061 Microsoft Corp C Documents and Settings nielsenvtftp 192 168 1 254 Connected to 192 168 1 254 226 Inactivity timer 128 seconds Use site idle secs gt to change User 192 168 1 254 none gt gt Administrator Ki 331 SpeedTouch 6 HE 56 5A D9 AB gt Password requ ed Password 238 OK ftp File system structure The structure of the file system is very simple It consists of a single root directory called root and a subdirectory called dl gt The root directory contains gt all the necessary files for the SpeedTouch to boot correctly gt the dl directory gt The di download directory contains the software image If you made changes to the SpeedTouch configuration and saved them a user ini configuration settings file is created in the dl subdirectory mu S D e d tO U C n E DOC CTC 20050429 0095 v1 0 File system access rights Common FIP
15. ftp gt cd di 250 Changed to dl ftp gt put C user ini 200 Connected to 192 168 1 10 port 1271 150 Opening data connection for user ini 226 File written successfully ftp 256 bytes sent in 0 000Seconds 256000 000Kbytes sec ftp gt All the CLI commands can be executed from within an FTP session Only complete CLI commands in other words the complete command syntax with all the parameters already specified can be executed Example To execute the CLI command software cleanup At the FIP prompt type quote site software cleanup and press Enter ftp gt quote site software cleanup 200 200 CLI command software cleanup executed pes For more information on CLI commands see the CLI Reference Guide S D e d tO U C n E DOC CTC 20050429 0095 v1 0 1 3 4 Remote access Enabling remote access Disabling remote access E DOC CTC 20050429 0095 v1 0 Remote Assistance You can make your SpeedTouch accessible from the Internet with regard to remote support This way you can allow your helpdesk to access your Speed Touch remotely To enable remote assistance 1 ER d Go to the SpeedTouch pages as described in 1 3 1 Access via the Web Interface on page 11 In the menu select Toolbox gt Remote Assistance Click Enable Remote Assistance Provide the following parameters to your helpdesk gt URL the HTTPS link gt User name gt Password Your ISP is now able to acces
16. on MS Windows Mac unix 3 1 SpeedTouch Web embedded pages other Pages MS Windows XP IGD MS Windows XP 3 2 IGD Control Agent Control Agent for UPnP on page 25 Host PPP dial in client for a SpoeedTouch configured in pure bridging mode MS Windows XP MS Windows XP 3 3 MS Windows XP Broadband connection BroadBand Connection Mac OS X PPPoE dial in Mac OS X 3 4 Mac OS X PPPoE client Dial in Client Speedtouch al Chapter 3 Internet Connectivity Dial In Clients Embedded PPP dial in clients Broadband host PPPoE dial in clients The SpeedTouch s embedded PPP dial in client allows you to establish an Internet connection for computers residing on your local network using only one computer of the network to control the client If this computer runs gt Any Operating System you can always use the SpeedTouch web pages See 3 1 SpeedTouch Web Pages on page 23 to proceed gt MS Windows XP you can use MS Windows XP s Internet Gateway Device Control Client See 3 2 IGD Control Agent on page 25 to proceed You can also connect to the Internet using a Broadband PPPoE dial in application The PPP over Ethernet connection scenario provides PPP like dial in behaviour over the virtual Ethernet segment To be able to use a broadband dial in application on your computer for connecting to the Internet the SpeedTouch needs to be configured for Bridged Ethernet or Routed PPPo
17. some short period gt The new system software file is stored on your local disk or another storage device speedtouch Chapter 5 Software Upgrade sf Introduction Starting the Upgrade Wizard Upgrade Wizard on Setup CD The procedures described in this section are valid only in case gt You run an MS Windows Operating System or Mac OS X gt Your SpeedTouch and computer are properly connected through Ethernet During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software To launch the SpeedTouch Upgrade Wizard 1 Insert the Setup CD in your computer s CD ROM or DVD ROM drive The SpeedTouch CD menu will pop up automatically 4 If not gt In MS Windows Click Run on the Start menu and enter the following path D Setup exe where D stands for the drive letter of your CD ROM or DVD ROM drive gt On Mac OS X Double click the CD icon and then double click Menu 2 Optionally in the Choose Language window select the language of your choice and click OK 3 The SpeedTouch safety instructions will be displayed in your default web browser Close the window A Select I have read and I fully understand the Safety Instructions and Regularity Information and click Continue 5 In the SpeedTouch CD Menu click SpeedTouch Maintenance 6 Click Upgrade My SpeedTouch to start the SpeedTouch Upgrade Wizard
18. time will be automatically set to Infinite Always give same address to DHCP clients Select this check box if you always want to use the same IP address for the DHCP clients S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Introduction system software upgrades availability system software packages and security system software upgrades Preliminary steps E DOC CTC 20050429 0095 v1 0 Chapter 5 Software Upgrade software Upgrade This chapter describes how to upgrade the SpeedTouch system software or firmware For the availability of new system software version packages you can gt Click the SpeedTouch Maintenance link available on the Setup CD menu gt Check for SpeedTouch upgrades at http www speedtouch com upgrade All system software packages for the SpeedTouch are digitally signed and encrypted Packages that may have become corrupted or been altered in any way will not be accepted by the SpeedTouch This way the SpeedTouch or its service can never be corrupted or lost Depending on the Operating System your computer is running you can upgrade your SpeedTouch via gt The SpeedTouch Upgrade Wizard Microsoft Windows or Mac OS X see 5 1 Upgrade Wizard on Setup CD on page 76 for more information Before you start with upgrading the SpeedTouch always make sure gt To inform all people relying on the SpeedTouch services that service may be down for
19. 0050429 0095 v1 0 S D e e d to U C h al Chapter 1 Your SpeedTouch 1 3 How to Access your SpeedTouch Access methods Your SpeedTouch is accessible in one of following ways Command Line Interface CLI File Transfer Protocol FTP Remote Assistance Configure your SpeedTouch via HTTP or HTTPS For more information see 1 3 1 Access via the Web Interface on page 11 Fine tune your SpeedTouch configuration For more information see 1 3 2 Access via CLI on page 12 Backup and restore data on your SpeedTouch For more information see 1 3 3 Access via FTP on page 14 Allow a remote user to help you configuring your SpeedTouch For more information see 1 3 4 Remote Assistance on page 17 Speedtouch PO Chapter 1 Your SpeedTouch 1 3 1 Access via the Web Interface Procedure To access the SpeedTouch via the web interface 1 Open a web browser 2 In the address bar type your SpeedTouch s IP address or DNS host name by default that is http speedtouch lan or 192 168 1 254 4 You can access the pages via the http protocol For remote assistance the secure version https in combination with certificates is used provide your ISP with the https link user name and password before he can log on to the pages For more information see 1 3 4 Remote Assistance on page 17 3 As a result the SpeedTouch Home page appears fr
20. 1 Open a telnet application 4 You can use the Command Prompt window In Windows XP for instance 1 On the Windows task bar click Start Chapter 1 Your SpeedTouch 2 Select All Programs gt Accessories gt Command Prompt 2 Connect to your SpeedTouch S 4 In the Command Prompt window At the prompt type telnet followed by the IP address of your SpeedTouch default is 192 168 1 254 3 Enter your SpeedTouch security user name and password The default user is Administrator and the default password is blank As soon as you ve opened a session to the CLI the SpeedTouch banner is displayed followed by the CLI prompt as shown in the example below Username Administrator SpeedTouch ax Version 5 3 i AN Copyright c 1999 2005 CX 3 fan THOMSON Administrator gt Speedtouch Chapter 1 Your SpeedTouch 1 3 3 Access via FTP File Transfer Protocol You can access the file system of the SpeedTouch via the File Transfer Protocol FIP FTP in order to gt Restore or backup configuration files templates or language packs gt Upgrade your configuration or firmware File system The SpeedTouch file system is stored on nonvolatile memory and contains the SpeedTouch software service template files and optionally default setting files FIP session To open an FTP session 1 Open a Command Prompt window Er In Windows XP
21. 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface speedlouch Easy Setup This wizard helps you configure your SpeedTouch Internet connection To configure the SpeedTouch using the SpeedTouch Easy Setup wizard 1 On the left menu click SpeedTouch 2 Inthe Pick a task list click Set up 3 The Easy Setup wizard will now guide you through the configuration of your SpeedTouch Z SpeedTouch 585 0452DT108 Microsoft Internet Explorer provid 5 x ee speedtouch Welcome to the SpeedTouch Easy Setup This wizard helps you configure your SpeedTouch To continue click Next ooe THOMSON BRAND THOMSON vu lt Back Next gt Cancel speedtouch Chapter 4 SpeedTouch Web Interface 4 3 3 Accessing the Restart page Restarting your speed Touch Restart Proceed as follows 1 On the left menu click SpeedTouch mm mm mmm pm em em pm pm em e mmm em mm mm em pm pm pm em mm em mm mem pm mmm mm mm mmm Em Em pm em Em pm em Em Em pm em Em Em pm Em Em pm em pm mmm mmm mm mmm em mm mem Em pm em em Em mm em Em Em em Em Em Em em Em Em Em em Em Em pm em Em Em Em Em Em Em em Em Em Em Em Em Em em Em Em Em Em Em Em em Em Em Em Em Em Em em Em Em Em Em Em pm em Em Em Em Em Em pm em Em Em Em Em pm pm em pm You are about to restart your SpeedTouch All active connections will be restarted Do you want to proceed es restart my SpeedTouch No Proce
22. 6 1 1 6 1 2 6 2 6 3 E DOC CTC 20050429 0095 v1 0 PRONG ING CW OEIC sssini EE 67 Mate 68 GIGS dee sessar E E S E EE S E 69 PAS SUA PUDOC EE 70 Ia aC CS EE 71 Interface Settings a eee ee er ee fe ee ee ee ee rere 72 Mie Lei Gei E 73 Software Upgrade cccccccsecseeceeeesseeeeceeseeesaeeeeees 75 Upgrade Wizard on Setup CD eessen 76 TroOUuUDIESHOOTING cccccecceceeeeeeceeeeeeeneaeseneensnsensanees 79 General SpeedTouch Troubleshooting 0cc seeesseeeesneeessnnes 80 Ethernet Troubleshooting WEE 81 Upgrade Troubleshooting sees 8 ege NEES Nee see ae e NNN SEENEN ENEE ENER Eege 82 UPnP on Windows XP Systems neue NENNEN ENEE EN 83 Reset to Factory Defaults enee ENNEN ENEE ENEE ENNEN 85 Speedtouch Contents Contents E wl S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Used Symbols Terminology Typographical Conventions Documentation and software updates E DOC CTC 20050429 0095 v1 0 About this User s Guide About this User s Guide A note provides additional information about a topic A tip provides an alternative method or shortcut to perform an action o A caution warns you about potential problems or specific precautions that need to be taken Generally the SpeedTouch 510w i will be referred to as SpeedTouch in this User s Guide In interactive input and output typed input is displayed in a bold font and commands are displayed 1ike t
23. 668 1 254 24 Static e DHCP Pools DHCP Pool Name Address Range Gateway LAN private 192 168 1 64 192 168 1 253 192 1686 1 254 The Configure page allows you to gt Change the IP address settings of the SpeedTouch gt Change the DHCP IP address pool settings Before changing the DHCP pools make sure that at least one IP address of the SpeedTouch uses the same subnet as the IP addresses in the DHCP pools Under IP Addresses 1 Type the IP address of your choice for example 192 168 1 1 in the left text box N Type subnet mask in the right text box for example 255 255 255 0 3 Click Add 4 Network devices using the same subnet mask can now access the SpeedTouch using this IP address S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 6 6 DHCP Pool Accessing the DHCP Pool page E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface DHCP Pool This page allows you to create change a DHCP pool Proceed as follows 1 On the Home Network menu click Interfaces 2 Click on the name of the interface of which you want to change the DHCP pool settings 3 Click Configure Your _DHCP pool Configure parameters for your DHCP pool e Pool Configuration Interface LocalNetwwork sss Start Address Damm 000 End Address EA Subnet Mask 255 255 2550 0 Server fisz1681284 0 Gateway fisz1681284 00 Primary DNS hazae81 254 s Secundary ONS booo oo Primary WINS b
24. C Me only Ce Anyone who uses this computer Cancel Properties Help If requested enter user name and password for your user account at the Service Provider Click Connect As soon as the connection is established the Connection message box and Dialup window are minimised into an icon in the notification area A YourlSP is now connected EN Speed 100 0 Mbps e WY m SM 13 49 You can open your web browser and surf the Internet Speedtouch Chapter 3 Internet Connectivity Dial In Clients Terminating a Proceed as follows broadband Internet 4 On the Start menu point Connect To and click the name of the connection Session you ve created for example YourlSP If you are using the Classic Start menu go to Start gt Settings gt Network and Dial up connections gt YourlSP 2 The YourlSP Status window appears MyISP Status General Details Connection Status Connected Duration 00 00 32 Speed 100 0 Mbps Activity Sent To kHecewed Bytes 7 405 Compression Uz Errore 0 3 Click Disconnect 4 The connection is released As a result no Internet connectivity exists any more am S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 3 Internet Connectivity Dial In Clients 3 4 Mac OS X PPPoE Dialin Client Prerequisites To be able to use the MS Windows XP BroadBand Connection your SpeedTouch must be configured for either gt Bri
25. Connect to the Internet and click Next 5 Select Set up my connection manually and click Next 6 Select Connect using a broadband connection that requires a user name and password and click Next D Give a name to the connection you are creating for example YourlSP Connection Name What is the name of the service that provides your Internet connection Type the name of your ISP in the following box ISP Name Youn SP The name you type here will be the name of the connection you are creating lt Back Cancel speedtouch Chapter 3 Internet Connectivity Dial In Clients 8 Select whether the connection will be available to any user or only to yourself New Connection Wizard Connection Availability You can make the new connection available to any user or only to yourself A connection that is created for your use only is saved in your user account and is not available unless you are logged on Create this connection for Anyone s use O My use only 9 Fill in the Internet account information This information should be provided by your service provider New Connection Wizard j Internet Account Information You will need an account name and password to sign in to your Internet account Type an ISP account name and password then write down this information and store it in a safe place IF you have forgotten an existing account name or password contact your ISP User name Ee oe Yo
26. E with PPPoE relay via the SpeedTouch Home Install Wizard on the Setup CD or the embedded Easy Setup If this computer runs gt MS Windows XP you can use the MS Windows XP broadband dial in client See 3 3 MS Windows XP BroadBand Connection on page 27 for more information gt Mac OS X you can use a Mac OS X broadband dial in client See 3 4 Mac OS X PPPoE Dial in Client on page 31 for more information or gt A broadband PPPoE dial in client provided by your Service Provider to connect to the Internet 4 Upon availability of OS specific PPPoE dial in client applications the 7 latter method is Operating System independent For PPPoE session connectivity from a Mac OS 8 6 9 x an MS Windows 95 98 SE ME 2000 or a Linux system a host PPPoE dial in application is mandatory S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 3 Internet Connectivity Dial In Clients 3 1 Speedlouch Web Pages Introduction As the SpeedTouch web pages are controllable from any Operating System with an installed web browser the method to establish PPP sessions described below you can use on any computer system For more information on Internet connection setup see the provided Installation and Setup Guide Starting an Internet Proceed as follows session 1 Open a web browser on your computer and browse to the SpeedTouch web pages see 1 3 1 Access via the Web Interface on page 11 for more in
27. Folders EBk Address Ki Network Connections Internet Gateway Network Tasks x E Create a new connection See Also LAN or High Speed Internet i Network Troubleshooter Local Area Connection Enabled i POMEZIA Fast Ethernet Card Other Places a You will find an Internet Gateway icon representing the SpeedTouch IGD Internet connection ability Double click the Internet Connection icon As a result the SpeedTouch s embedded PPP dial in client establishes the Internet connection The Internet Gateway icon displays connected and your PC is online You can open a web browser and surf the Internet Speedtouch 25 Chapter 3 Internet Connectivity Dial In Clients Chapter 3 Internet Connectivity Dial In Clients Internet connection As long as the SpeedTouch s embedded PPP dial in client is connected you are able Status to overview the connection status and some counters by double clicking the Internet Connection icon in your PC s Network Connections window t Internet Connection Status General Internet Gateway Status Connected Duration 00 01 16 Speed 3 3 Mbps Activity Internet Internet Gateway Mu Computer eo _ S _ P Bytes Sent 3 573 037 5 606 288 Received 4 155 677 12 502 062 Disconnect Terminating an Internet Proceed as follows session 4 2 3 In the Windows task bar click Start Select Settings gt Control Panel gt Network and
28. accepts connections coming from the Internet Configure The Configuration page allows you to gt Select Use UPnP to enable UPnP on the SpeedTouch 4 Universal Plug and Play is an architecture for transparent peer to peer connectivity of PCs intelligent appliances and wireless devices It enables seamless operation of a wide range of games and messaging applications gt Select Use Extended Security to only allow the creation of port maps gt Assign a game or application to a specific network device E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Game amp Application Sharing This page summarizes the games and applications defined on your SpeedTouch Each game or application can be assigned to a device on your local network Universal Plug and Play Universal Plug and Play UPnP is a technology that enables seamless operation of a wide range of games and messaging applications Use UPnP a Use Extended Security D Apply Cancel Assigned Games amp Applications Click on Unassign to disable 4 game or a application or use the last row in the table to assign a game or application to 4 local network device If the game or the application you are looking for does not exist click here to create it you will be asked for game or application details Choose User defined in the device list and enter its IP address if the device you are looking for does not appear in the device list Game or A
29. anslated into a different internal local network port range Port ranges can be statically assigned to devices or dynamically assigned using an outgoing trigger Translate Trigger Trigger Protocol Port Range To Protocol Port Any lasg Ise EE dit Delete Any zl to Proceed as follows 1 In the Protocol list click the protocol the game or application uses 2 In the Port Range box type the port range the game or application uses 3 In the Translate To box type the port range to which the SpeedTouch has to translate the ports specified under Port Range 4 If you want to make a dynamic translation rule you must specify a trigger protocol and port 4 As soon as the SpeedTouch receives outgoing traffic on this trigger port it will activate this translation rule 5 Click Apply Speedtouch Chapter 4 SpeedTouch Web Interface 4 9 9 Accessing the Game or Application Definition Creating a new game or application New Game or Application Proceed as follows 1 On the Applications page click Game amp Application Sharing 2 In the Pick a task list click Create a new game or application New Game or Application Enter the name of the new game or application Name ew entry Select how you want to define the new game or application f Clone Existing Game or Application ABC Another Bittorent Client X Manual Entry of Port Maps Next Cancel Proceed as follows
30. ation E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface speedlouch Web Interface The SpeedTouch comes with embedded HTML pages providing an interface to the software installed on the device It allows easy setup and management of the SpeedTouch via your web browser form any PC connected to the SpeedTouch See 1 3 1 Access via the Web Interface on page 11 to access the pages Consult gt The SpeedTouch Installation and Setup Guide for more information on setup and installation procedures Speedtouch 33 Chapter 4 SpeedTouch Web Interface 4 1 Navigation components Navigation The SpeedTouch web interface consists of following components gt Menu gt Language Bar gt Navigation Bar gt Notification Area gt Tasks Navigation bar Notification area Language bar speedtouch P et r ee eo ea EE Jnboumnzatlpon S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface 4 1 1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items gt SpeedTouch Provides basic information on the SpeedTouch gt Broadband Connection Allows you to view configure your broadband connections gt Toolbox Allows you to assign games or applications to a device and secure your Internet connection gt Home Network Allows you to manage your local network Col
31. ation gt Event Logs gt Update The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch gt Product Information gt Configuration speedtouch Administrator Help Home gt SpeedTouch SpeedTouch Information em e Information Configuration Product Name SpeedTouch 585 Serial Number 0452D7T108 Event Logs Software Release 5 3 0 15 Update e Configuration Service Name Routed PPPoE on 0 35 and 8 35 modified by user Time Since Power on O days 0 21 31 Pick a task Broadband Connection Toolbox Set Up Update Restart Return to Factory Default Settings View event logs Check connectivity to the Internet e THOMSON BRAND Home Network VIII E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Chapter 4 SpeedTouch Web Interface 4 3 1 Information Information The Information page summarizes important information on your SpeedTouch You may need this information when you contact your helpdesk De System Information This page summarizes important information on your SpeedTouch You may need this information when i you contact your helpdesk Product Name SpeedTouch 585 Serial Number 045207108 Software Release 5 3 0 15 Software Variant AA Boot Loader Version 1 0 16 Product Code 35723430 Board Name BANT K eee S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 3 2 Easy Setup Wizard E DOC CTC
32. become solid green After six seconds it starts flashing green again Press the power button once more shortly 6 All LEDs flash green once T The SpeedTouch reboots and will come online with factory default settings Proceed as follows 1 Go to the SpeedTouch web pages In the menu select SpeedTouch gt Configuration In the Pick a task list click Reset my SpeedTouch to default settings The SpeedTouch restarts of Go N The SpeedTouch returns to the SpeedTouch Home page unless the IP address of your computer is not in the same subnet as the default IP address of the SpeedTouch being 192 168 1 254 Speedtouch Chapter 6 Troubleshooting Speedtouch gege A 93 THOMSON BRAND O LA G600 6770G00Z 9DL9 90d J peAseses syfu vg GOOT NOSWOHL o Need more help Additional help is available online at www speedtouch com A 93 THOMSON BRAND
33. cated by an orange traffic light gt Information indicated by a green traffic light H If none of these events occur the notification area will not be shown Speedtouch gege 4 1 9 Tasks E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Tasks To allow a swift configuration of your SpeedTouch some pages may offer you a number of related tasks These tasks will guide you to the page where you can perform the selected task Speedtouch Chapter 4 SpeedTouch Web Interface 4 2 speedTouch home page vo v v wv Home The SpeedTouch home page gives you a short overview of all the configurable aspects of the SpeedTouch SpeedTouch Broadband Connection Toolbox Home Network Speedtouch Help SpeedTouch e Information SpeedTouch Broadband Connection Product Name SpeedTouch Software Release 5 3 Broadband Connection Toolbox Internet Disconnected Home Network Toolbox e Remote Assistance Disabled e Game amp Application Sharing e Firewall Disabled e Dynamic DNS Disabled Home Network ty Wireless l Ethernet LAA O THOMSON BRAND No devices detected Unknown 00 01 02 98 1f df speedtouch E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface 4 3 Speedtouch The Speedtouch menu The SpeedTouch menu consists of following items gt Information gt Configur
34. ch other Pre defined bridge filters to WAN no filter no CPE to WAN broadcast PPPoE only and to LAN no filter multicast filter Multi port up to 16 PVCs router Static routing automatic routes PPP LAN IP address multi homing UPnP with NAT traversal capability gt enables game technologies Xbox live Direct X and many others gt enables conferencing functions of Microsoft Messenger Transparent bridging IEEE802 1D PPPoE routing bridging with integrated PPP Relay PPPoA routing PPPoA to PPTP relaying IP routing with static routing packet classified routing and residential RIP Hyper NAT with virtual server mapping for instance for Web FTP Mail servers and ALGs such as NetMeeting MSN Messenger VPN passthrough and others Quality of Service gt IP QoS Integrated Dynamic DNS client PAP RFC1334 CHAP RFC1994 for PPP session Integrated Stateful Inspection Firewall Multi level SpeedTouch access policies Digest Authentication Home Install Wizard Easy Setup wizard Intuitive web based GUI HTTP HT TPs Advanced configuration via telnet Command Line Interface CLI Remote management access control S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 1 Your SpeedTouch Management Multi level user protection Event logging DHCP server client and relay DHCP to PPP spoofing DNS server client and relay Time synchronization gt SNTPv1 SNTPv2 SNTPv3 and SNTPv4 gt Syste
35. ck this in MS Windows 1 In the Windows task bar click Start 2 Select Run 3 Type cmd in the Open field d Click OK A black window will appear with a flashing cursor 5 Type ipconfig and then press Enter 6 Verify that your computer has a valid IP address that is any address but 0 0 0 0 gt No dedicated firewall device or router is placed between your PC and the SpeedTouch gt No personal firewall software is running on your PC To repeat the search for your SpeedTouch click Back or restart the wizard As soon as the wizard finds your SpeedTouch you can continue with the Upgrade Wizard Speedtouch PO 56 2 SpeedTouch not detected by UPnP or IGD Control Client Adding UPnP E DOC CTC 20050429 0095 v1 0 Chapter 6 Troubleshooting UPnP on Windows XP Systems Check on following gt Make sure the UPnP and Internet Gateway Device Control Client Networking components are added to your MS Windows XP system gt Your computer doesn t support UPnP if you run an operating system other than MS Windows XP and MS Windows Millennium gt Make sure that UPnP is not disabled in the SpeedTouch web page see 4 5 2 Game amp Application Sharing on page 5 7 If you are running Microsoft Windows XP it is recommended to add the UPnP component to your system Proceed as follows 1 On the Start menu click Settings gt Control Panel 2 The Control Panel wind
36. d of John his password will be John gt Change the administration privileges of the selected user o You can not change the administration privileges of the account you are logged on to S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface 4 9 10 Change Default User Changing the default This page allows you to change the default user If users browse to the user SpeedTouch web pages they will be automatically logged in under this account SE eee Change Default User This page allows you to change the default user The default user is the user whose settings will be chosen as the default login settings e Change Default User User Mame Change Default User Cancel Q To allow users to automatically log on under this account this default user account must be configured with a blank password E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Chapter 4 SpeedTouch Web Interface 4 5 11 Add User Adding users _ This page allows you to add a new user Add User This page allows you to add auser You re only allowed to add auser who has privileges which are the same or lower than your own The password of the new user will be the same as the account name e User definition Name New_user Administration Privileges Administrator Apply Cancel Under User definition you can configure gt The name of the new user The password of the ne
37. devices will be provided If this is the case select your SoeedTouch device and click Next If the wizard does not find any SpeedTouch on the network an error q window appears refer to 6 1 2 Upgrade Troubleshooting on page 82 Enter your SpeedTouch security User name and Password speedtouch Chapter 5 Software Upgrade system software downgrade The following window shows the system software version currently active on the SpeedTouch as well as one or more system software versions available on the CD SpeedTouch Upgrade Wizard S oo x Software Image Specify which system software you want to transher to the SpeedTouch Device SpeedTouch CPO4S6D TON BANT G 5 3 Select the system software and continue re Beart Veron Corie Date Renak sd z ka bin BANT G 5 3 20 0 25 01 2005 Firmware Details Have Disk speedtouch cma For more information on a found software version click Firmware Details Select the appropriate system software version and click Next If your Service Provider has included a separate disk with dedicated upgrade system software click Have Disk to navigate to the location of the appropriate file The following window will allow you to overview your selection Click Next to continue A progress bar will be displayed Finally click Finish to close the wizard Via the identical procedure it is also possible although not recommended to
38. dging or gt PPPoE Relay Configuring a Proceed as follows broadband connection 4 On the Apple menu click System Preferences 2 Inthe System Preferences window click the Network icon 3 The Network window appears Make sure Built in Ethernet is selected in the Show list and click the PPPoE tab DO ig Lew pr EH bel Let A gs Gi MEA LES Tira dei Hyaa Fre pen Soom Mae Location genie atic aA Show Bult ia Ethernet l Pree f W Conner using PRPCE Berair Provides Mul Eina PPPoE fenia Kanz Agden al Aliou kd Ksndotedv n Parami sts rara wa al casti o thie com puser tu S IefErat cies Sa a d De EL ferent Option mg Shaw I lkat slain In ran bar 3 e Chick pr beck to prerim forties tanget a Apply Mow 4 Enter the Account Name and Password provided by your Service Provider 4 Select Save password in case you want the computer to remember 7 the password for this account name Optionally you can enter a name for this connection in the Service Provider field All other fields may stay empty 5 Click Apply Now E DOC CTC 20050429 0095 v1 0 S D e e d to U C h al Chapter 3 Internet Connectivity Dial In Clients starting a broadband Proceed as follows Internet session 4 Click the Internet Connect dockling If the Internet Connect dockling is not available go to the Applications folder on the system startup disk and double click Internet Connect 2 The following window appear
39. e 4 5 1 Remote Assistance Enabling Remote This page allows you to make your SpeedTouch accessible for remote support Assistance Remote Assistance Remote assistance is currently disabled By clicking on the Enable Remote Assistance button your SpeedTouch will be accessible from your broadband connection After 20 minutes of inactivity or on reboot remote assistance will be automatically disabled Provide the following parameters to your ISP URL https 101 101 101 39 51003 Username tech Password yvhxj3mtq Enable Remote Assistance Quit o You must be connected to the Internet to be able to enable remote assistance To use remote assistance 1 If needed type a password in the Password box 2 Click Enable Remote Assistance 3 Pass the information listed under gt URL gt Username gt Password to your technical support in order for them to be able to access your SpeedTouch 4 Once the technical support is connected no other connections are possible 4 The remote assistance session ends gt If the technical support disables remote assistance gt After 20 minutes of inactivity or after a reboot remote management S D e d tO U C n E DOC CTC 20050429 0095 v1 0 SpeedTouch Web Interface 4 9 2 Game amp Application Sharing Chapter 4 Overview The Overview page summarizes the games and applications on a particular host on your network for which the SpeedTouch
40. ed as follows 1 Click Yes restart my SpeedTouch 2 The SpeedTouch restarts 3 The SpeedTouch returns to the Home page S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 3 4 Overview Details Configure E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Configuration The Overview page displays the current configuration of your SpeedTouch The Details page displays more detailed information on the current configuration of your SpeedTouch The Configure page allows you to change the current configuration System Configuration This page lets you configure your SpeedTouch e Service Configuration You cannot directly edit the service settings of your SpeedTouch In order to modify those settings you must use the Configuration Wizard and follow the instructions appearing on the SCreen Service Name Router e Time Configuration Auto configuration D Date dd mm yyyy S Time hh mm ss Timezone UT C 01 00 TI Co TT Amsterdam Bern Rome Stc Summer Time D e System Configuration Web Browsing Interception ia Apply Cancel If you want to gt Reconfigure your SpeedTouch Click Configuration Wizard under Service Configuration For more information see 4 3 2 SpeedTouch Easy Setup on page 43 gt Configure the time settings of your SpeedTouch gt Select Auto configuration if you want the SpeedTouch t
41. ed by the firewall Apply Cancel Select one of following security levels gt Block All to protect your network from all attempts of incoming from untrusted site connection requests and to perform checks on outgoing from trusted site connections This level is meant to prevent incoming malicious traffic gt Standard to protect your network from all incoming from untrusted site connection requests while permitting safe outgoing connections This is the default gt Disabled to allow all incoming and outgoing traffic This does not mean the complete SpeedTouch firewall is disabled It means all traffic coming in on one interface and going out on another is allowed but access to the embedded services of the SpeedTouch as telnet web interface is only allowed for clients residing on the LAN side so the SpeedTouch itself stays protected gt High Use this Security Level to block all outgoing connections except well known applications DNS HTTP HTTPS FTP TELNET IMAP POP and block all incoming connections Game amp Application sharing is not allowed by the firewall speedtouch e Chapter 4 SpeedTouch Web Interface 4 9 7 Dynamic DNS What is Dynamic DNS Overview Configure The Dynamic DNS service allows you to assign a dynamic DNS host name e g john dyndns org to a broadband connection even if it is using a dynamic IP address As soon as the device gets a new IP address t
42. el In case your SpeedTouch is unreachable due to misconfiguration you might consider a hardware reset to factory defaults as described in 6 3 Reset to Factory Defaults on page 85 o However note that resetting the SpeedTouch to its factory settings will revoke all the changes you made to the configuration Make sure that the SpeedTouch is installed and configured as instructed in the Installation and Setup Guide or as instructed by the Service Provider S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 6 Troubleshooting 6 1 1 Ethernet Troubleshooting LAN LED does not light Make sure that UP gt The LAN cable is securely connected to the 10 100Base T port gt You are using the correct cable type for your Ethernet equipment that is UTP CAT5 with RJ 45 connectors eegen Speedtouch Chapter 6 Troubleshooting 6 1 2 Upgrade Troubleshooting Introduction While upgrading your SpeedTouch via the Upgrade Wizard on the Setup CD you might encounter one of following problems Upgrade via Setup CD If the Upgrade Wizard in step 4 as described in Upgrade procedure on page 77 does not find any SpeedTouch on the network an error window will appear stating your SpeedTouch has not been found In this case check that gt The SpeedTouch is turned on and fully initialised gt Your PC is correctly connected to the SpeedTouch gt Your PC has a valid IP address To che
43. essible from the internet e This device has to be considered as the unique entry to your local network DMZ Internet Service Device Internet Apply Cancel 3 Click Apply d The SpeedTouch prompts you that you will have to make some adjustments as a result of the new configuration click OK 5 Release and renew the IP address of the device H For more information see your operating system s user guide or help 6 If needed reassign server applications to this device S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 6 4 Interfaces overview E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Interfaces This page gives you an overview of the interfaces used on your SpeedTouch If you want to know more on the network settings of a specific interface click the name of Se e LocalNetwork ethporti f100Mbps ethpoarte f100Mbps ethpoarts f100Mbps ethport4 f100Mbps d WLAN SpeedTouchDobgs1 l 54mbps speedtouch 71 Chapter 4 SpeedTouch Web Interface 4 6 5 Overview Configure Assigning a new IP address to the speedTouch Interface Settings The Overview page gives you an overview of the current interface settings Interface LocalNetwork e Interface Information Interface Group lan TCP IP Configuration Auto IP Disabled Use DHCP Server Enabled e IP Addresses IP Address Mask Type 10 0 0 136 24 Static 192 1
44. external hub or switch to connect multiple computers In case of a SpeedTouch switch you can create a local Ethernet network of up to four devices without needing extra networking devices The SpeedTouch LED indicator s allow s you to check your Ethernet See Ethernet LEDs on page 9 for more information Speedtouch Chapter 2 Local Network Setup Device settings Once you ve connected a device you are able to personalise its settings 1 2 ZS Go to the SpeedTouch web pages In the menu select Home Network gt Devices Click the name of your device or if the device s settings haven t been personalised yet click the MAC address of the device On the top right click Configure Now you can change the device s name lock its IP address and assign applications and services to the device PCi e Information New Name DC Status Active Type c Device Connected To ethifl Ethernet e Addressing Physical Address O0 01 02 98 1f df IP Address Assignment DHCP IP Address 192 168 1 64 Always Use the same T address DHCP Lease Time 1 day 0 00 00 Apply Cancel e Connection Sharin Game or Service FIP Server Unassign HTTP Server World Wide web Unassign Age of Empires Add S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Introduction Access methods Connection protocols Dial in clients E DOC CTC 20050429 0095 v1 0 Chapter 3 In
45. formation dtouch Administrator Help Home SpeedTouch SpeedTouch a e Information Broadband Connection Product Name SpeedTouch Software Release 5 3 Update Toolbox T 7 Broadband Connection 3 Sg Internet Disconnected Connect Home Network Toolbox d Ta e Remote Assistance Disabled e Game amp Application Sharing e Firewall Disabled e Dynamic DNS Disabled Home Network tpn l Wireless No devices detected 2 E Ethernet Unknown 00 01 02 98 1f df EA THOMSON BRAND By default the SpeedTouch shows you the Home page 2 Click Connect at the appropriate broadband connection You might be requested to enter your user name and password As a result SpeedTouch s embedded PPP dial in client establishes the Internet connection 3 Now you can surf the Internet Monitoring your You are able to overview and monitor your Internet connectivity as long as the Internet connection session is running via gt The SpeedTouch System Information page see 4 3 1 Information on page 42 gt The SpeedTouch Diagnostics task see 4 4 1 Connectivity Check on page 51 E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Chapter 3 Internet Connectivity Dial In Clients Terminating an Internet session To close an active PPP connection 1 Go to the SpeedTouch Home page 2 Click Disconnect at the appropriate broadband connection As a result the SpeedTouch
46. he dynamic DNS server updates its entry to the new IP address Click Overview to view the different Dynamic DNS clients with their name hostnames interface and IP address The Configure page allows you to assign a Dynamic DNS host name to a broadband connection 1 2 3 Create an account at the Dynamic DNS service of your choice for example www dyndns org WWw no ip com www dtdns com GnuDIP for Linux On the Dynamic DNS page click Configure Select Enabled v v v Ww Dynamic DNS Service lt gt d e Configuration Enabled IS Interface intemet sl Username MyName Password essees gt Confirm password essees is Service gudip sl Host MyDomainNamel Apply If needed click the broadband connection to which you want to assign the Dynamic DNS hostname in the Interface list Type the user name and password of your Dynamic DNS service account in the corresponding fields In the Service list click your Dynamic DNS service In the Host box type the host name you want to assign to this interface for example myspeedtouch dyndns org Click Apply S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface 4 9 8 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges Clicking the name of a user allows you to edit his user account Configure The Configure page al
47. he end of the procedure the wizard prompts you that the installation was successful Click Finish to quit speedtouch 83 Chapter 6 Troubleshooting Adding IGD Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices IGD like the SpoeedTouch on your local network Therefore it is recommended to add the IGD Discovery and Control client to your system Proceed as follows 1 On the Windows task bar click Start 2 Select Settings gt Control Panel gt Add or Remove Programs 3 In the Add or Remove Programs window click Add Remove Windows Components 4 The Windows Components Wizard appears eh wor king Services Ka Toes cas eee ed ole bs pee ox edad we meek pai wd ey Sore vgl eed us nee is kakal a Coes vi Dein a Gl awed Lay oe evaa ane Lond si vE ER 7 ird Fiver ED BUFF Lge leo KEY a Easg toe sier ra ed ed candi Mia Tai geie an eine haba su wise PoF TH Taik ee raga TSE Tells Fora Mable ve d i TAANE ege Select Networking Services in the Components list and click Details 5 In the Networking Services window Select Internet Gateway Device Discovery and Control Client and click OK Networking Services To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Networking Services ERIP Lis
48. his Comments are added in italics Example gt language list CODE LANGUAGE VERSION FILENAME en english 4 2 0 1 lt system gt Only one language is available THOMSON continuously develops new solutions but is also committed to improve its existing products For more information on THOMSON s latest technological innovations documents and software releases visit us at www speedtouch com Speedtouch D About this User s Guide D S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Introduction Installation Contents safety instructions E DOC CTC 20050429 0095 v1 0 Your Speed Touch With the SpeedTouch 510Ova i Residential ADSL Gateway you can surf the Internet at high speed For more information on how to set up your SpeedTouch installation and wiring and how to do a first Internet connection setup refer to the provided Installation and Setup Guide This User s Guide will assist you in configuring your SpeedTouch Before connecting the SpeedTouch please read the SpeedTouch Quick Installation Guide and the Safety Instructions and Regularity Notices Speedtouch al Chapter 1 Your SpeedTouch Chapter 1 Your SpeedTouch 1 1 Speedlouch Features Introduction Your SpeedTouch offers you a wide range of outstanding features In this section you will find a comprehensive overview of the gt Hardware Specifications gt Software Features al S D e
49. ies Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation Ethernet is a trademark of Xerox Corporation UPnP is a certification mark of the UPnP Implementers Corporation Wi Fi and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Wi Fi CERTIFIED Wi Fi ZONE Wi Fi Alli ance their respective logos and Wi Fi Protected Access are trademarks of the Wi Fi Alliance v v v v Other products may be trademarks or registered trademarks of their respective manufacturers Document Information Status v1 0 May 2005 Reference E DOC CTC 20050429 0095 Short Title User s Guide ST510v4 R4 3 1 speedtouch Contents 1 1 1 1 1 1 E DOC CTC 20050429 0095 v1 0 1 1 1 1 1 2 1 2 1 3 KW a e SAS 3 4 3 1 3 2 3 3 3 4 About this User s Guide NNN 1 VOUF Speedi ouch Meen N 3 SpeedTouch Features see NEEN NENNEN NENNEN ENEE NENNEN EEN EN 4 Hardware SPCCHIC ANON E 5 SO Ware IOa Nes cis at ete E ee 6 SpeedTouch LED Behaviour nee E EEN ENEE EEN EN 8 How to Access your SGpeedfouch N nek e NEEN EK EEN EE E En 10 Access via the Web INLGIT e 11 Arr Ss e EE 12 ACCES CR E 14 Remote Ps ne 17 Local Network Setup c cccccsscsesseeceeeeeseeseeeeseeees 19 Internet Connectivity Dial In Clients 008 21 SpeedTouch Web Pages een ENNEN EEN ENNEN EEN EEN EE EN 23 IGD Control Agent Ee ee a ae 25 MS Windows
50. ive connections will be disconnected speedtouch Chapter 4 SpeedTouch Web Interface 4 3 7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch Event Logging aan This page summarizes the last events that have been recorded on your SpeedTouch Choose a display filter Category LAM S e Recorded Events Time Message 00 23 11 since last boot DHCS server up 00 23 10 since last boot DHCS server went down 00 00 04 since last boot DHCS server up 00 00 03 since last boot WIRELESS interface turned on 00 00 03 since last boot WIRELESS automatic channel selection done channel 1 D D gt a gt aD Recorded Events table The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on The first column of the table indicates the importance of the event log Informational Warning Error The Category list allows you to filter the events shown in the Recorded Events table For example by clicking Security you can view all security related events for example generated by the SpeedTouch firewall S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 3 8 Updating the speedTouch system software E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Update The Update page allows you to gt View System Information gt View information on the current System Firm
51. lapsing and You are able to collapse expand the menu by clicking the arrow located on the top expanding the menu of the menu E DOC CTC 20050429 0095 v1 0 S D e e d to U C h 35 Chapter 4 SpeedTouch Web Interface 4 1 2 Language Bar Language bar The language bar is located under the SpeedTouch logo and allows you to change the language of the SpeedTouch web interface o The language bar will only be shown if more than one language is available Speedtouch gege 4 1 3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to gt View the current user name Click this name to change your password or switch to another user gt View the current position on the SpeedTouch web interface gt Get context related Help information Display level Depending on the page you are viewing following buttons will be available gt Overview to view a summary of the current status or configuration gt Details to view more detailed information on the current status or configuration gt Configure to change the current settings E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Chapter 4 SpeedTouch Web Interface Chapter 4 SpeedTouch Web Interface 4 1 4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display gt Error messages indicated by a red traffic light gt Warnings indi
52. lick Save or Restore Configuration Saving your current Proceed as follows configuration 4 Click Backup Configuration Now 2 Click Save 3 Choose a location to save your backup file and click Save Restoring a previously Proceed as follows saved configuration 4 Click Browse Select the configuration file you want to restore and click Open Click Restore Configuration Now The SpeedTouch loads your configuration and restarts of Go N At the end of the procedure the SpeedTouch returns to the Home page S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 3 6 Introduction Accessing the Reset to Factory Defaults page Resetting the speedlouch to factory defaults E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Reset to Factory Defaults This page allows you to reset the SpeedTouch to return to the initial configuration of your SpeedTouch All your changes will be deleted Warning Reset to Factory Defaults You are about to reset your SpeedTouch to factory default settings All active connections will be disconnected Do you want to proceed Yes reset my SpeedTouch No Proceed as follows 1 On the left menu click SpeedTouch 2 Inthe Pick a task list click Return to Factory Default Settings If you want to reset your SpeedTouch to factory defaults click Yes reset my SpeedTouch o If you reset your SpeedTouch to factory default settings all act
53. lows you to gt Click Add to create a new user account gt Click Delete to remove a user gt Click Edit to change a user account User Management This page provides you with information regarding the users configured on your SpeedTouch e Local User Data The table below shows the configured users who are able to access your SpeedTouch You need to configure user privileges if you want to differentiate between people using your SpeedTouch The current privileges of the user are mentioned in the privileges column Username Privileges Default User Administrator Administrator Y Edit Jon User Edit Delete Melissa User Edit Delete Add E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Chapter 4 SpeedTouch Web Interface 4 9 9 Accessing the User Edit page Editing a user account Edit User Proceed as follows 1 On the Toolbox menu click User Management 2 Under Local User Data click on the name of the user you want to edit M Edit User This page allows you to edit the user settings Besides resetting your password you re not allowed to change your own settings If you want to have your settings changed ask someone with higher privileges e User definition Mame Jon Administration Privileges User Reset Password Apply Cancel The Edit User page allows you to gt Click Reset Password to reset the password of the selected user to the user name So if you reset the passwor
54. ls Click Details to view a more detailed information on your DSL connection DSL Connection e Link Information Uptime 0 days 0 43 10 Modulation G6 992 1 Annex 4 Bandwidth Up Down Eet 544 f 2 272 Data Transferred Sent Received KB EB BBC HE Output Power Up Down idem 11 5 7 5 Line Attenuation Up Down 2 0 0 0 dB SM Margin Up Down dB 5 0 7 6 5 Vendor ID Loca Remote TMMB OALCH Loss of Framing ofa iLocal Remote Loss of Signal iLocal Remote Se Loss of Power iLocal Remote uyu Loss of Link Remote D Error Seconds iLocal Remote Se FEC Errors Up Down o oO CRC Errors Up Down o 0 HEC Errors Up Down o oO S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 4 3 Internet Services information E DOC CTC 20050429 0095 v1 0 Chapter 4 SpeedTouch Web Interface Internet Services The Internet Services page displays information on your Internet Connection s Eee SE eee Internet Disconnect e View more Type PPPoE Uptime 0 days 0 21 48 IP Address 101 101 101 39 Data Transferred 3 39 282 Sent Received KBB 4 If you configured a dial up connection you are able to establish terminate the connection by clicking Connect Disconnect To view more detailed information on a specific connection click the View more link of the corresponding connection Speedtouch Chapter 4 SpeedTouch Web Interface 4 4 4 Accessing the Internet
55. m logging gt SNMPv1 agent with MIB II gt Firmware upgradeable via upgrade wizard on Setup CD eegen Speedtouch Chapter 1 Your SpeedTouch OS Front panel LEDs Alert condition LED speed Touch LED Behaviour The SpeedTouch is equipped with a number of LEDs on its top panel indicating the state of the device during normal operation Following table shows the meaning of the different LEDs Indicator Description System Sie rare WAN Amber Flashing DSL line synchronisation pending on DSL line synchronised Green Toggling DSL line synchronised and end to Amber end connection pending Green DSL line synchronised and end to end connection active No Ethernet link Ethernet link In addition to normal operation behaviour the Power System LED may also indicate following startup or error conditions Indicator Description Power Power off on Treverer POST Ciper CC Power On Self Test POST S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Chapter 1 Your SpeedTouch Ethernet LEDS A LED may be provided per Ethernet port to indicate link integrity or activity Depending on the SpeedTouch product you are using a second LED A may be provided to indicate the 10 100Base T selection A Integrity ff Optional Activity Ethernet link up Flashing Data is flowing from to this port 10 100Base T 10Base T Ethernet connection 100Base T Ethernet connection E DOC CTC 2
56. o use a time server to synchronise its clock to a dedicated time server gt Clear Auto configuration to manually configure the SpeedTouch time settings gt Disable web browsing interception or set it to automatic Click Apply to save your settings speedtouch 45 Chapter 4 SpeedTouch Web Interface 4 3 9 Backup amp Restore Introduction This page allows you to gt Save your current configuration gt Restore a previously saved configuration Backup amp Restore This page enables you to save and restore the configuration of your SpeedTouch Follow instructions below e Backup current configuration In order to store the current configuration of your SpeedTouch click on the Backup Configuration Now button You will be prompted by your web browser to store the configuration file locally on your hard disk Choose a location and store the file on your computer Backup Configuration Nowy e Restore saved configuration You can restore 4 configuration file you have previously stored on your computer Click on Browse choose the configuration file you want to restore on your SpeedTouch and click on Restore Configuration Now to restore the configuration Configuration File Browse Restore Configuration Nowy Accessing the Backup Proceed as follows amp Restore page 4 On the SpeedTouch menu click Configuration 2 Click Configure 3 In the Pick a task list c
57. om where you can navigate to all the configurable aspects of the SpeedTouch SpeedTouch Broadband Connection Toolbox Home Network dtouch Administrator Help Home SpeedTouch am e Information Product Name SpeedTouch Software Release 5 3 Update Broadband Connection Sg Internet Disconnected Connect Toolbox y A x e Remote Assistance Disabled e Game amp Application SJ Sharing e Firewall Disabled i 1 i i A 3 i i i i i e Dynamic DNS Disabled Home Network tepa l Wireless No devices detected E Ethernet Unknown 00 01 02 98 1f df eee Q THOMSON BRAND For more information on the web pages see 4 SpeedTouch Web Interface on page 33 E DOC CTC 20050429 0095 v1 0 S D e d tO U C bh Chapter 1 Your SpeedTouch 1 3 2 Access via CLI Command Line You can access the Command Line Interface CLI via Interface CLI gt A Telnet session This requires that TCP IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch Your SpeedTouch and the connected PC must have an IP address in the same subnet gt Quote site commands over FTP For more information see Quote site command on page 16 For information on CLI commands see the SpeedTouch CLI Reference Guide el S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Telnet session E DOC CTC 20050429 0095 v1 0 Proceed as follows
58. ooo o Secondary WINS booo o o Lease Time Infinite Always give same address to si DHCP clients Apply Cancel 4 Under DHCP Pools click gt Add if you want to add a new DCHP pool gt Edit if you want to edit an existing DHCP pool gt Delete if you want to delete an existing DHCP pool 4 This link will only be shown if there are more than one DHCP pools Speedtouch Chapter 4 SpeedTouch Web Interface The DHCP Pool page Following settings are available for configuration gt Interface The SpeedTouch interface for which the DHCP pool applies Start Address The start IP address of the DHCP server s address pool End Address The end IP address of the DHCP server s address pool Both the start and end IP address define the IP address range used by the DHCP server to assign leases Subnet Mask The subnet mask of the DHCP server s address pool Server The SpeedTouch IP address used as DHCP server address Gateway The IP address that will be assigned to the DHCP clients as their default gateway Primary DNS The IP address of the primary DNS server Secondary DNS The IP address of the secondary DNS server Primary WINS The IP address of the primary WINS server Secondary WINS The IP address of the secondary WINS server Lease Time The time for which the DHCP client is allowed to use the assigned IP address 4 lf Always give same address to DHCP clients the lease
59. ow appears Click Add or Remove Programs 3 In the Add or Remove Programs window appears click Add Remove Windows Components 4 In the Windows Components Wizard select Networking Services in the Components list and click Details Windows Components Wizard Windows Copnpcenla Vou can odd a reten componi h ol Widows sE o ech a remt 2 canara d k feet horkoa A shii Sek Tear Hes cant pat of the comccnen vi be Faaled Toses sets nchided in a compared click Dest Conmponsnts bei WEEN Ecke O Ba Ure Meah File ond Pin Senicos fel SU cat Geer Cadires Decaipion Crieecazakiocilcgr hsal rgvakd Jairaxzedtvinzk Teil dik space sequined IC 4B Odak Space s33 on dek each ME buat lt Back ll Hest II Cepzel 5 In the Networking Services window select Universal Plug and Play or UPnP User Interface and click OK Networking Services To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Networking Services C ERIP Listener 0 0 MB O B Simple TCP IP Services 0 0 MB amp Universal Plug and Play 0 2 MB Description Allows your computer to discover and control Universal Plug and Play devices Total disk space required 0 0 MB Space available on disk 2387 9 MB 6 Click Next to start the installation and follow the instructions in the Windows Components Wizard 7 At t
60. pplication Device Log FIP Server YourPe Off Edit Unassign HTTP Server World Wide Web CourbC Off Edit Unassign NetMeeting Wo ee Off Edit Unassign ABC Another Bittorent Client YourPC E Add 57 Chapter 4 SpeedTouch Web Interface 4 5 3 Defined Games amp Applications Accessing the Defined Proceed as follows Games amp Applications 4 Io the Toolbox menu click Game amp Application Sharing page gt In the Pick a task list click Modify a game or application The Defined Games amp This page gives you an overview of the games and applications defined on your Applications page SpeedTouch Each game or application can be assigned to a device on your local network To gt View the translation rules of a game or application click the name of the rule gt Change the translation rules of a game or application click the Edit link of the Defined Games amp Applications This page summarizes the games and applications defined on your SpeedTouch Each game or application can be assigned to a device on your local network Game or Application ABC another Bittorent Client ge of Empires Age of Mythology AIM Talk Aliens vs Predator America s Army AZuUreus Bay YPN BearShare BitTorrent Black and White Call of Duty Call of Duty United Offensive CarbonCapy32 Castle Wolfenstein Championship Manager 03 04 Checkpoint Fwi VPN Command and Conquer Generals Command and Con
61. quer Zero Hour Counter Strike Cu SeeMe Cornell Cu SeeMe White Pine 3 1 2 and 4 0 Dark Reign 2 Default Server Delta Force Destroyer Command Diablo II Direct Connect Direct 7 Directs 6 Direct 9 Pooma Dune 2000 Dungeon Siege eDonkey Elite Force eMule Enemy Territory Everquest r l Tel e ss de the game or application Speedtouch Assigned to Mode Client Server Server Client Server Server Client Server Server Client Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server Server CH we nenn mm re E DOC CTC 20050429 0095 v1 0 m EL m m m EL m m m m m m m oa m ao m m m m m EL m m m EL m m m a m ao m oa m It m EL m oa m oa m m m EL m m m ao m m m m m oa m oa m ao m a m m m oa m m m oa m m m oa m m m EL 1 E Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete
62. s OO Built in Ethernet Configuration Built in Ethernet B fa Service Provider Name johndoe MylSP Password eeseeseesses W Show PPPoE status in menu bar These settings can be changed in Network Preferences f Edit Make sure Built in Ethernet is selected in the Configuration list 3 If needed enter user name and password for your user account at the Service Provider ER Click Connect 5 As soon as the connection is established you can open your web browser and surf the Internet Terminating a Proceed as follows broadband Internet 4 Click the Internet Connect dockling session a l SC 4 If the Internet Connect dockling is not available go to the Applications folder on the system startup disk and double click Internet Connect 2 The following window appears 0 9 Built in Ethernet Configuration Built in Ethernet ry fa Alternate Number Name johndoe MylSP Password sssssse Vv Show modem status in menu bar These settings can be changed in Network Preferences Edit Status Connected to 217 136 58 1 at 8192000 bps Send Receive Connect Time 00 00 11 IP Address 217 136 58 198 Disconnect Make sure Built in Ethernet is selected in the Configuration list 3 Click Disconnect 4 The connection is released As a result no Internet connectivity exists any more S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Introduction speed Touch document
63. s page allows you to assign the public IP address of your Internet Connection s to a specific device on your local network You might want to do this if gt You do not want to use the Network Address Translation engine of your SpeedTouch gt This device is running server applications web server and you want it to be accessible from the Internet You can also achieve this by creating a port mapping for the specified server as described in 4 5 2 Game amp Application Sharing on page 57 gt This device has to be considered as the unique access point to your local network DMZ o It is not recommended to use this feature as this device will loose all security offered by the SpeedTouch Proceed as follows 1 On the Network menu click Devices 2 In the Pick a task list click Assign the public IP address of a connection to a device Proceed as follows 1 Click the Edit link of your Internet connection 2 In the Device list select the device you want to assign the public address to Assign the public IP address of a connection to a LAN device This page allows you to assign the public IP address of your Internet Connection s to a specific device on your local network You might want to do this if e You encounter issues with some applications through the Network Address Translation engine of your SpeedTouch e This device is running server applications web server and you want it to be acc
64. s you to perform a connectivity check on an Internet service of your SpeedTouch Connectivity Check This page enables you to perform a connectivity check on an Internet service of your SpeedTouch Choose an Internet service and click the button ta launch the tests Internet Service ta Check Internet Check Connectivity Proceed as follows 1 On the left menu click Broadband Connection 2 In the Pick a task list click Check connectivity to the Internet Proceed as follows 1 In the Internet Service to Check list click the Internet service that you want to check 2 Click Check Connectivity 3 The SpeedTouch lists the test results in the Test Results list If the test is successful you will get a list of green check marks Otherwise a red cross will indicate which tests have failed Connectivity Check This page enables you to perform a connectivity check on an Internet service of your SpeedTouch Choose an Internet service and click the button ta launch the tests Internet Service ta Check Internet Check Connectivity e Test Results vi LD e ATM Ethernet PPP Internet G TT VM Connectivity to Gateway 101 101 101 1 Y Connectivity to ONS Server 1 10 50 2 20 V Connectivity to ONS Server 2 10 50 2 21 Speedtouch Chapter 4 SpeedTouch Web Interface 4 4 2 DSL Connection Overview Click Overview to view brief information on your DSL connection Detai
65. s your SpeedTouch via the secure HTTPs link in combination with the provided certificate a secure authentication mechanism For security reasons after 20 minutes of inactivity or on reboot Remote Assistance will be automatically disabled To disable remote assistance 1 2 3 Go to the SpeedTouch pages as described in 1 3 1 Access via the Web Interface on page 11 In the menu select Toolbox gt Remote Assistance Click Disable Remote Assistance Speedtouch Chapter 1 Your SpeedTouch Chapter 1 Your SpeedTouch Speedtouch gege Local network Ethernet cables Standard wiring procedure Ethernet link check E DOC CTC 20050429 0095 v1 0 Chapter 2 Local Network Setup Local Network Setup For Ethernet connectivity you will need at least gt A computer that already has an Ethernet Network Interface Card NIC installed gt If required a hub or switch and the necessary connection cables In the SpeedTouch package a full wired straight through RJ 45 RJ 45 Ethernet cable hereafter referred to as a LAN cable is included As all SpeedTouch variants feature 10 100Base T auto sensing MDI MDI X Ethernet ports you can use any type of full wired LAN cable to connect your equipment Use the LAN cable provided to wire your computer s Ethernet port to one of the SpeedTouch s Ethernet port s In case of a single Ethernet port SpeedTouch you will need an
66. service Settings page Overview Details Internet Service Settings Proceed as follows 1 On the Broadband Connection menu click Internet Services 2 Click the View more link of the internet service you want to view The Overview page gives you basic information on the selected Internet Service f If you configured a connection you are able to establish terminate the connection by clicking Connect Disconnect The Details page gives you more detailed information on the selected Internet Service Disconnect Internet e Connection Information Uptime O days 0 22 44 Data Transferred Sent Received KB B 3 39 282 e Connection Settings PVC Info PI MCD 6 35 TERE PPPoE PPP Settings Username cpesit rednet Password SRR GR HE Ro Connection Mode Always On Service Name Concentrator Name 15031100007146 Redback e TCP IP Settings IF Address 101 101 101 39 32 101 101 101 1 10 50 2 20 10 50 2 21 Default Gateway Primary DNS Secondary DNS d If you configured a dial up connection you are able to establish terminate the connection by clicking Connect Disconnect E DOC CTC 20050429 0095 v1 0 Speedtouch 4 9 The Toolbox menu The Toolbox page E DOC CTC 20050429 0095 v1 0 Toolbox The Toolbox menu consists of following menu items gt Remote Assistance Allows you to make your SpeedTouch accessible for remote support gt Game amp Application
67. tener 0 0 MB O A Simple TCP IP Services 0 0 MB amp Universal Plug and Play 0 2 MB Description Allows your computer to discover and control Universal Plug and Play devices Total disk space required 0 0 MB Space available on disk 2387 9 MB 6 Click Next to start the installation and follow the instructions in the Windows Components Wizard 7 At the end of the procedure the wizard prompts you that the installation was successful Click Finish to quit S D e d tO U C n E DOC CTC 20050429 0095 v1 0 6 3 Resetting your speedTouch Hardware reset Software reset E DOC CTC 20050429 0095 v1 0 Chapter 6 Troubleshooting Reset to Factory Defaults You might consider a reset to factory defaults as described below o Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch You can choose between gt Hardware reset gt Software reset A reset to factory default settings deletes the configuration profile settings Therefore after the reset a reconfiguration of your SpeedTouch will be needed Proceed as follows 1 Make sure the SpeedTouch is powered on 2 Power off the SpeedTouch by pressing the power button until all LEDs turn off Press the power button once again shortly GA 4 As soon as the Power System LED is flashing green press the power button once more shortly 5 The Power System LED stops flashing to
68. ternet Connectivity Dial In Clients Internet Connectivity Dial In Clients For setting up initial Internet connectivity using the Home Install Wizard on the Setup CD or the embedded Easy Setup refer to the provided Installation and Setup Guide Depending on the configuration of the SpeedTouch you may have gt Direct access As soon as the initial configuration has been done immediate and uninterrupted WAN access is provided 4 In case of direct access the remote organisation might ask for a user name and password on an Internet welcome page gt Dial in access Access must be explicitly established that is by dialling into a Broadband Remote Access Server BRAS Depending on the SpeedTouch configuration dial in access is provided via the SpeedTouch s Routed PPPoA or Routed PPPoE packet services with embedded PPP client The applied connection protocol model depends on the service profile you selected to configure the SpeedTouch and should correspond with the Service Providers requirements If your ISP provides PPPoE for instance you should configure PPPoE More information on connection protocols can be found in the Internet Connection Configuration Guide There are different ways of dialling in depending on the operating system on your PC and your preferences Dial in method can be used on For more information following operating see system Embedded PPP dial in client Dial in client
69. urlSP Password Iesse Confirm password IV Use this account name and password when anyone connects to the Internet from this computer JV Make this the default Internet connection X lt Back Cancel 10 At the end of the configuration the following window appears New Connection Wizard Completing the New Connection Wizard You have successfully completed the steps needed to create the following connection MyISP Make this the default connection This connection is firewalled Share with all users of this computer Use the same user name amp password for everyone The connection will be saved in the Network Connections folder To create the connection and close this wizard click Finish Click Finish to complete the configuration The Connect YourlSP window see below appears S D e d tO U C n E DOC CTC 20050429 0095 v1 0 Starting a broadband Internet session E DOC CTC 20050429 0095 v1 0 Chapter 3 Internet Connectivity Dial In Clients Proceed as follows On the Start menu point Connect To and click the name of the connection you ve created for example YourlSP If you are using the Classic Start menu click Start gt Settings gt Network and Dial up connections gt YourlSP The Connect YourlSP window appears User name JohnDoetty oulSP Password Le change fe saved password ciek Aere IY Save this user name and password for the following users
70. w user will be equal to the user name for example if the user name is John Doe the password will be John Doe Also when resetting a user the password will be changed into the user name gt The administration privileges of the new user o You can only add users with less than or equal administration privileges as yourself S D e d tO U C n E DOC CTC 20050429 0095 v1 0 4 6 Home Network Menu The Home Network page Viewing client Information E DOC CTC 20050429 0095 v1 0 Home Network This menu consists of following items gt Devices Allows you the view configure the devices detected on your local network gt Interfaces Allows you to view configure the interfaces that are available on the SpeedTouch The Home Network gives you an overview of your SpeedTouch network Speedtouch Administrator Help Home gt Home Network SC Home Network OT D l Wireless f L WLAN S eedT ouch 23456 YourLaptop E Ethernet ethportl 100Mbps SpeedTouch Broadband Connection Toolbox By yourrc ethport2 Devices 100Mbps ethport3 Interfaces 100Mbps ethport4 100Mbps ae THOMSON BRAND If you click a on client you will be able to gt View the client s network settings gt Configure the client s network settings by clicking Configure Speedtouch Chapter 4 SpeedTouch Web Interface Chapter 4 SpeedTouch Web Interface
71. ware gt Update your SpeedTouch from a remote server Use this option if you want to have yourSpeedTouch check on the internet for new firmware and update if it found one gt Update from a PC Use this option if you want to install on your SpeedTouch that is located on the PC i System Update JL a This page allows you to update your SpeedTouch with the latest software version available Choose a Way to Update your SpeedTouch and follow the instructions e System Information Product Name SpeedTouch 585 Serial Number 045207108 Boot Loader Version 1 0 16 Product Code 35723430 Board Name BANT K e System Firmware Current Software Version 5 3 0 15 Current Software Variant D Available Software Version No update available Update SpeedTouch from remote server gt To check if 4 new software version is available click on Check For Updates Check For Updates Upgrade from PC gt To Update your SpeedTouch from your PC you may follow the three steps described below 1 Download the latest software to your PC You may Update your SpeedTouch by downloading the latest software from the SpeedTouch Support Site to your PC s hard drive Upload software to your SpeedTouch Select the update file you have placed on your PC s hard drive Browse 3 Load the new software and restart your SpeedTouch Note uploading the new software takes several minutes to complete Proceed
72. y connected to the SpeedTouch network gt Type shows the device type gt Connected To shows the interface to which the device is currently connected gt Addressing allows you to view gt Physical Address shows the MAC address of the device gt IP Address Assignment shows whether the device is using a static or dynamic IP address gt IP Address shows the current IP address of the device gt Connection Sharing Gives you an overview of the games or services that are currently assigned to this device Click the name of the game or service to view the used port mappings For more information see 4 5 4 Game or Application Definition on page 59 Configure The Configure page allows you to gt Change the device information gt Allow a game or service running on this device to be initiated from the Internet John e Information New Name Jonn Status Active Type Desktop Computer Connected To ethportl Ethernet e Addressing Physical Address O0 01 02 98 1f df IP Address Assignment Static IP Address 192 168 1 10 Apply Cancel e Connection Sharin Game or Service ABC Another Bittorent Client Add E DOC CTC 20050429 0095 v1 0 S D e e d to U C h e Chapter 4 SpeedTouch Web Interface Chapter 4 SpeedTouch Web Interface 4 6 3 Introduction Accessing the Assign Public IP page Assigning the public IP address to a device Assign Public IP Thi

SpeedTouch™510v4 User's Guide

Contents

Download Pdf Manuals

Related Search

Related Contents

SpeedTouch&trade;510v4 User's Guide

Contents

Download Pdf Manuals

Related Search

Related Contents

SpeedTouch™510v4 User's Guide