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SMART Board 8055i interactive flat panel user's guide

1. a A ES SMART Board 80551 interactive flat panel User s guide For models SBID 80551 SBID 8055i SMP and SBID 8055ie SMP Product registration If you register your SMART product we ll notify you of new features and software upgrades Register online at smarttech com registration Keep the following information available in case you need to contact SMART Support Serial number Date of purchase FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark notice SMART Board SMART Ink SMART Notebook SMART Meeting Pro Bridgit DViT SMART GoWire smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Mac and Macintosh are trademarks of Apple Inc registered in the U S
2. smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices 6 Runthe speaker wires below the bottom terminal panel and connect them to the speaker wire connections 16 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices Connecting a room control system You can control your interactive flat panel from a room control system ess To connect your interactive flat panel to a room control system Connect an RS 232 cable from the room control input on the inside terminal panel of the interactive flat panel to the serial output on your computer or room control system IMPORTANT Do not use a null modem cable Use only a standard RS 232 cable Room control input Room control output Inside terminal panel For more information about setting up and programming a room control system see Remotely managing your SMART Board 8055i interactive flat panel smarttech com kb 170189 17 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices Connecting computers to your interactive flat panel You can connect up to three computers simultaneously to your interactive flat panel You can connect up to two computers simultaneously to your interactive flat panel e Computer 1 an installed room computer connected to USB 1 and VGA 1 e Computer 2 a guest computer connect
3. Menu item Function AUTO SETUP Sets H Position V Position and Clock Phase to adjust automatically when your interactive flat panel is turned on H POSITION Controls the horizontal position of the image within the screen area V POSITION Controls the vertical position of the image within the screen area CLOCK Adjusts the width of the image PHASE Adjusts the visual noise on the image INPUT RESOLUTION Displays the signal at the desired resolution After selecting this use the AUTO SETUP option above LONG CABLE COMP Adjusts the video signal for VGA video inputs if a long VGA cable is used ASPECT Sets picture aspect to FULL NORMAL TRIM or ZOOM ADJUST RESET Restores the adjustment settings to their default values Audio settings Menu item Function BALANCE Adjust the balance of left and right volume TREBLE Adjusts the high frequency sound BASS Adjusts the low frequency sound LINE OUT Selects FIXED or VARIABLE audio line out AUDIO INPUT Sets audio input source to IN1 IN2 IN3 HDMI or TV AUDIO RESET Restores the audio settings to their default values OSD settings Menu item Function LANGUAGE Selects the language used by the OSD menu OSD TURN OFF Turns off the OSD menu after a period of inactivity The preset choices are 5 240 seconds 81 smarttech com kb 170177 APPENDIX A Adjusting video settings with the on screen display menu Menu item OSD H POSITION Function S
4. 00 000 oe cece eee cece cece cece cece cece cece cece eeeeeeeaeeeeseseeeeees 60 Cleaning the presence detection sensors _ 222 eee 60 Cleaning the camera windows and reflective tape 00 0 022022 e eee cece cece cece cece ccc e cece ee eee 61 Maintaining ventilation 2 2 2 2 cece eee cece daaa cece ee eee ceeceeeceeeeeeeees 61 Preventing condensation 0 0 0000 c cece eee e cece cece eeeeceeeeeccseeeeeeeees 62 Checking the interactive flat panel installation 00 000000 ccc coe ec ccc cece cece eee eceeeeeeeeeees 62 Removing your interactive flat panel 0 0022 o eee cece e cece cece cece cece cece eee e cece eee eeeeeeeeees 62 Transporting your interactive flat panel 000 0000000 o ccc c cece ccc ccc ccc cece cece ee eeeeeeeeeees 64 If you properly maintain your interactive flat panel it will provide years of use Updating your SMART software and firmware To use touch control and digital ink on your interactive flat panel you require SMART software on your computer and up to date firmware on your interactive flat panel Updating SMART software Once you have SMART software installed on your computer you can check for software updates with SMART Product Update by selecting Help gt Check for Updates in the software or by browsing to smarttech com downloads 55 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel E To check for software
5. ooocoocccccccccccccccccccco 85 A A ER hehe eh A etal a Sit Neste eA A On Ants 85 Packaging tn O A AN RAMEE SILLS NUS re Ea nene do 86 DE A o ad 87 vi smarttech com kb 170177 Chapter 1 About your interactive flat panel Feature highlights oooocccccccccccccccccccnncnccnnnnnnn conc cece eee eeeeeeeeeeeeeeeececceceeeeeeees Commercial grade touch enabled flat panel 000 00 ee eeeeeeeee cece eee eee Elegant sophisticated design 2 222 222 00 e cc MOM WANC hts fs Seat a eS nee eee gt ee eee a Dual sketch capabilities 0000022 c cece ccc ccc cece cece cece eeeeeeeeeeeeeeeees SMART aK se ii coi Touch and gestures 32222522 2s ice altillo Seas 822k Durable Sumace ii aa Interactive flat panel components ooo cnc nnnnnnnnnss Front view ON Camera and reflective tape channel 00 00 022 o cece eee c cece cece cece cece ccc eeeeeeees Pen and eraser holders 000002222 c cece ccc c cece ccc eee e cece cece cece ce cnn nano Color select module 0 0000 e cece eee eeeeeeececeeeeeeees Front controlipanel ociosa rre pad eeuse el dhceedaedaeeeey ilies auueencegntbes Infrared remote control 0 022222 c ccc cece cece ec ccc cce cece cece cceeeeeeeceeeceeeeees Leftside VIEW ci ed Nie cee lados Menu control panel 0000 e cece eee eececceeceeseeeeeees USB receptacle ercer csi a ibas od Side terminal panel oooooccccccccccccccccccccccncccnnnnnnn
6. Software To use all the features of your interactive flat panel described in this guide go to smarttech com downloads and ensure that you have the latest version of SMART software and SMART Product Drivers installed on your computer Presence detection The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16 5 m away When the sensors detect people in the room the interactive flat panel turns on When the sensors no longer detect people in the room the interactive flat panel turns off Dual sketch capabilities Two people can each pick up a pen and draw on the interactive surface at the same time providing a higher degree of interactivity SMART Ink SMART Ink enables you to write and draw in digital ink over open applications files folders websites and any other open window on your computer When you write outside the open windows on your computer a SMART Ink Note appears and you can write inside the note 2 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel When you open an application that has its own ink tools you can turn off SMART Ink and then use the application s ink tools to write in the content For more information see the SMART Ink user s guide for Windows operating systems smarttech com kb 170191 or SMART Ink user s guide for Mac OS X operating system software smarttech com kb 170192 Touch and gestures You can perform mouse fun
7. Using your interactive flat panel To pan horizontally or vertically 1 2 3 Using two fingers on the same hand press and hold the screen Keeping your fingers on the screen move up down left or right ae 929 ee When you reach the area you want to view release your fingers Playing audio files on your interactive flat panel Your interactive flat panel includes two speakers that play audio files or the audio portion of a video file When you play an audio file or a video file on a computer connected to your interactive flat panel the file is streamed through the USB connection between your computer and your interactive flat panel not through the video connection IMPORTANT If your computer uses Mac OS X operating system software you must set the audio output to USB a To switch your Mac computer to USB audio output 1 2 3 4 5 Press the Apple menu and then select System Preferences Press Sound under the Hardware section Press the Output tab Select SBID 8055i USB Close System Preferences smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Using the USB receptacle You can connect a USB drive or device to the USB A receptacle on the side terminal panel on your interactive flat panel and then access it from computer 1 connected to VGA 1 and USB 1 NOTE To disable the USB A receptacle on the side terminal panel see Disabling the USB receptacle on the si
8. and other countries Windows is either a registered trademark or a trademark of Microsoft Corporation in the U S and or other countries All third party product and company names may be trademarks of their respective owners Copyright notice 2012 2014 All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART This product and or use thereof covered by one or more of the following U S patents www smarttech com patents 08 2014 smarttech com kb 170177 Important information for your interactive flat panel WARNING Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty Do not open or disassemble the SMART product You risk electrical shock from the high voltage inside the casing Opening the casing also voids your warranty Do not stand or allow children to stand on a chair to touch the surface of your SMART product Rather mount the product at the appropriate height To reduce the risk of fire or electric shock do not expose the SMART product to rain or moisture If your SMART product requires replacement parts
9. HEAT STATUS Displays the FAN BRIGHTNESS and TEMPERATURE settings 82 smarttech com kb 170177 APPENDIX A Adjusting video settings with the on screen display menu Menu item Function FAN CONTROL Sets the cooling fan to protect the interactive flat panel from overheating When selected you can adjust the start temperature of the cooling fan and its speed USB SETTING Configures the video and touch input See Configuring the video and touch input for your SMART Board 8055 interactive flat panel smarttech com kb 170190 SETUP PRESET Restores the setup settings to their default value FACTORY RESET Restores OSD menu options to default values for all items except for LANGUAGE Proximity control settings The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16 5 m away When the sensors detect people the interactive flat panel turns on When the sensors no longer detect people the interactive flat panel tums off The settings for the proximity sensors are a sub menu in the Setup menu Menu item Function PROXIMITY Turns on or turns off the proximity sensors on the interactive flat panel If ECO STANDBY in the Setup menu is enabled this feature is disabled RE ENABLE TIME Sets how long 1 10 minutes the interactive flat panel will wait before detecting motion again The default is 1 minute AUTO POWER OFF Sets when 15 240 minutes the interactive
10. Increases or decreases audio output level 10 AUDIO INPUT Selects audio input source 11 Input buttons Selects input signal for the interactive flat panel 12 SLEEP Sets a timer to turn off the interactive flat panel 13 PIP buttons Not in use 14 OPTION Not in use 15 INPUT Toggles between the different input signals for the interactive flat panel 16 SOUND Selects artificial surround sound 17 MUTE Mutes audio inputs for your interactive flat panel 18 EXIT Returns to previous menu 19 Up Down Moves the highlighted area up or down to select items within the on screen display menu 20 MENU Turns on and turns off the menu mode 21 id Not in use 22 PICTURE MODE Selects picture mode 23 MTS Not in use 35 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Getting started with your SMART Board interactive flat panel Using your SMART Board interactive flat panel you can write draw and erase digital ink manipulate objects and browse content on the screen About SMART Ink SMART Ink enables you to write and draw in digital ink over open applications files folders websites and any other open window on your computer You can write over an Internet browser window highlight content on your screen and write over a video without pausing the video and without interfering with your ability to interact with the video When you move resize or minimize a window the ink stays with the window You can convert your
11. USB receptacle on the side terminal panel of your interactive flat panel and then access the device from computer 1 For more information see Using the USB receptacle on page 48 You can also disable this USB receptacle so that it doesn t access any of the computers connected to your interactive flat panel YY CAUTION Disconnect the power supply for your interactive flat panel before you disable the USB receptacle o To disable the USB receptacle 1 Locate the rectangular cut out on the back of your interactive flat panel e o o alla E oS 2 Remove the screw securing the cut out with a Phillips screwdriver Retain the screw and cut out 3 Locate the black jumper on the circuit board inside the panel 22 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices 4 Pull the black jumper off of the circuit board with the pliers P CAUTION To prevent damage to the circuit board do not touch the circuit board with the pliers IMPORTANT You can install the jumper again to enable the USB receptacle Connecting peripheral devices to your interactive flat panel Connect peripheral devices to the bottom terminal panel YY CAUTION The AC power outlet is designated for a component of the SMART Board 8055ie SMP interactive flat panel with appliance See Replacing the appliance
12. digital ink notes to text You can also move erase and capture your notes as an image and save it to your SMART software When you open an application that has its own ink tools you can turn off SMART Ink and then use the application s ink tools to write For more information see SMART Ink for Windows smarttech com SupportInk1Windows or SMART Ink for Mac smarttech com SupportInk1Mac on the SMART Support website SMART Ink Notes SMART Ink Notes enable you to write in digital ink anywhere on your desktop When you write outside of the open windows on your computer a SMART Ink Note appears and you can write inside the note SMART Ink Document Viewer If you re using a Windows operating system the SMART Ink Document Viewer enables you to view your PDF files and to write in digital ink over your files SMART Ink Toolbar If your computer is connected to a SMART interactive product SMART Ink starts automatically when you start your computer and the SMART Ink toolbar appears in the title bar of each open window on your computer Use the toolbar to select ink properties for that window and to perform common tasks such as capturing your notes 36 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel About your SMART software SMART Ink and SMART Product Drivers are included with SMART Notebook collaborative learning software and SMART Meeting Pro software SMART Product Drivers SMART Product Drivers enables your c
13. file to your desktop To install SMART Meeting Pro software 1 Double click the executable file 2 Follow the on screen instructions Installing SMART Notebook software Install SMART Notebook software from the included DVD SMART Board 8055i interactive flat panels only or from smarttech com downloads IMPORTANT Connect to the Internet before you install SMART software so that you can obtain a software product key smarttech com registration and download software updates E To install SMART Notebook software 1 Place the included software DVD in your computer s DVD tray The installation wizard appears 2 Follow the on screen instructions You ll be prompted to enter your product key You can register your interactive flat panel at smarttech com registration to receive your product key 26 smarttech com kb 170177 CHAPTER 4 Installing SMART software 3 Click the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS X operating system software and then select Check for Updates and Activation The SMART Product Update window appears 4 Follow the on screen instructions to update your SMART Notebook software to the latest version 27 smarttech com kb 170177 Chapter 5 Using your interactive flat panel Turning on and turning off your interactive flat panel 2 00 e cece cece cc ececeeeeeeeeees 30 Understanding presence detection 222222002 eee 31 Using
14. make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original Ensure that any cables extending across the floor to your SMART product are properly bundled and marked to avoid a trip hazard Do not insert objects inside the cabinet ventilation holes because they could touch dangerous voltage points and cause electric shock fire or product damage which may not be covered by your warranty Do not place any heavy objects on the power cable Damage to the cable could cause shock fire or product damage which may not be covered by your warranty Use only extension cords and outlets into which this product s polarized plug can be fully inserted Use the power cable provided with this product If a power cable is not supplied with this product please contact your supplier Use only power cables that match the AC voltage of the power outlet and that comply with your country s safety standards If the glass is broken do not touch the liquid crystal To prevent injury handle glass fragments with care when disposing of them smarttech com kb 170177 IMPORTANT INFORMATION FOR YOUR INTERACTIVE FLAT PANEL e Do not move or mount the interactive flat panel by connecting rope or wire to its handles Because the interactive flat panel is heavy rope wire or handle failure could lead to personal injury Use only VESA approved mounting hardware Disconnect all
15. more than one SMART product connected select the interactive flat panel Select Advanced Settings from the drop down list Press Calibrate The calibration screen appears This can take a few moments Press the red target with the tip of an interactive flat panel pen Hold the tip at the center of the target until the target turns green and then lift the pen The target moves to the next location NOTE You can calibrate a target again by pressing the LEFT ARROW key on your keyboard or the Keyboard button or Right click button on the color select module Continue pressing targets until the calibration is complete A message appears stating that the calibration was successful and then the orientation screen smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel appears 9 Orient your interactive flat panel Orienting your interactive flat panel When the location of your touch is misinterpreted a pointer appears a distance from the actual contact orient your interactive flat panel E To orient the interactive flat panel 1 Press the orientation button i on the color select module The orientation window opens 2 Use an interactive flat panel pen to press the red targets as they appear Hold the tip of the pen at the center of each target and then lift the pen When you lift the pen the target moves to the next orientation point IMPORTANT Hold the pen perpendicular to the screen 3 Co
16. on your SMART product FRU Appliance SB8 smarttech com kb 170062 Bottom terminal panel Audio In 1 g a a Cb Pb Audio In 2 HDMI 1 Cr Pr Audio In 3 TY an ah o OO io BE gt QO ee a we AC power outlet for i 3 designated SMART AC In DisplayPot pyj_p VGA Out S Video In _ Speaker wire products only Composite Audio connections VGA 2 video Out 23 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices E To connect a peripheral device 1 Turn off the interactive flat panel and the peripheral device 2 Connect the peripheral device s input cables to the appropriate connectors on the bottom terminal panel NOTE You can secure these cables with the included large clamps 3 Turn on the interactive flat panel and then turn on the peripheral device 24 smarttech com kb 170177 Chapter 4 Installing SMART software Installing SMART Meeting Pro software Installing SMART Notebook software 0 0 0222 c cece cece cece cece cece cece cece cece cece eeeeeeees 26 IMPORTANT If you already have SMART Meeting Pro software or SMART Notebook collaborative learning software installed on your computer ensure your computer has SMART Product Drivers 11 or later installed For more information see Updating SMART Product Drivers on page 57 You need to install SMART software on the computer that s connected to your interactive flat panel in order to u
17. power cables for your interactive flat panel from the wall outlet and seek assistance from qualified service personnel when any of the following occurs o The power cable or plug is damaged o Liquid is spilled into the interactive flat panel o Objects fall into the interactive flat panel o The interactive flat panel is dropped Structural damage such as cracking occurs o The interactive flat panel behaves unexpectedly when you follow operating instructions CAUTION Before you clean your SMART product shut down or disconnect the computer Otherwise you may scramble the desktop icons or inadvertently activate applications when you wipe the screen Avoid setting up and using the SMART product in an area with excessive levels of dust humidity and smoke Make sure an electrical socket is near your SMART product and remains easily accessible during use For SMART Board 8055ie SMP interactive flat panel only The external power supply needs to meet the Limited Power Source LPS requirements of CSA UL IEC EN 60950 1 when required This SMART product should be used only with European TN and TT power distribution systems It is not suitable for older T type power distribution systems found in some European countries This system IT type is widely used isolated from earth in some installations in France with impedance to earth at 230 400V and in Norway with voltage limiter neutral not distributed at 230V line to line IEC 6
18. resize an object 1 Using one finger on each hand press the screen at opposite ends of the object 2 Drag your fingers in opposite directions to enlarge the object OR Drag your fingers toward each other to reduce the object O 43 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel a To rotate an object 1 Using one finger on each hand press the screen at opposite ends of the object 2 Rotate your fingers in the direction you want to rotate the object 3 When you reach the angle you want to rotate the object to release your fingers Browsing In addition to manipulating objects you can browse content on your screen E To display the next page Press the screen and then quickly press again directly to the right of that point 44 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Quickly flick your finger right across the screen gt E To display the previous page Press the screen and then quickly press again directly to the left of that point OR Quickly flick your finger left across the screen 45 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel E To zoom in or out 1 Using one finger on each hand press the screen at opposite ends of the object 2 Drag your fingers in opposite directions to zoom in OR Drag your fingers toward each other to zoom out 46 smarttech com kb 170177 CHAPTER 5
19. the screen while you re writing 37 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Entering text on the interactive flat panel You can enter text in text boxes on the interactive flat panel using the on screen keyboard or a keyboard attached to your computer C To enter text 1 2 Select the area where you want to enter text using your finger or a mouse connected to the computer Type on a connected keyboard or on screen keyboard H Tip Press the keyboard button on the interactive flat panel to open the on screen keyboard Changing pen settings You can change your pen settings including line size and fill effects a To change pen settings 1 oN A 38 Press the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS X operating system software OR Press the SMART Meeting Pro icon EN in the notification area Press SMART Settings Select Pen and Button Settings in the drop down list Y Press Black Pen Settings to customize the black pen Press Blue Pen Settings __ to customize the blue pen Y Press Red Pen Settings to customize the red pen Press Green Pen Settings __ to customize the green pen The Properties dialog box appears Press Line Style Adjust the color thickness line end and line style Press Fill Effects Adjust the transparency smarttech com kb 170177 CHAPTER 5 Using your interactive flat
20. updates 1 Start your SMART software program 2 Click Help gt Check for Updates IMPORTANT If you do not see the Check for Updates option contact your network administrator 3 Click the Update button beside the software you want to update SMART software updates IMPORTANT When you update SMART software on your computer a firmware update for your interactive flat panel could download to your computer The next time you connect your computer to your interactive flat panel you are informed that there is a firmware update for the processor in the interactive flat panel For more information see Updating your interactive flat panel firmware below Updating your interactive flat panel firmware YY CAUTION Only a system administrator should update interactive flat panel firmware Your interactive flat panel uses firmware on its processor After you update SMART software a new firmware executable file could save on your computer When you connect a computer with this file to your interactive flat panel your interactive flat panel detects this executable file and then prompts you to run the file to update the firmware YY CAUTION e Only one interactive flat panel can be connected to the computer during the firmware update process e Do not disconnect your interactive flat panel from your computer during the firmware update process e Do not touch your interactive flat panel s screen or input button during the firmware u
21. use SMART Meeting Pro software while your laptop is connected to your interactive flat panel C To disconnect a SMART GoWire cable 1 If required save your SMART Meeting Pro software file to your laptop You can save the file as a ppt pdf or notebook file IMPORTANT You can open a notebook file on a computer that has SMART Meeting Pro software or SMART Notebook software installed or that is connected to a SMART product through a SMART GoWire cable only 2 Press the SMART Meeting Pro icon in the notification area and then select Exit 3 Disconnect the SMART GoWire cable from your laptop and the USB cable 53 smarttech com kb 170177 CHAPTER 6 Using guest laptops with your interactive flat panel Connecting computer 2 You can connect a second laptop to the installed USB cable and video cable that is connected to the back terminal panel of your interactive flat panel If those cables aren t installed connect the laptop to the side terminal panel see Connecting a guest laptop on page 51 For a diagram of the various computer options see Connecting computers to your interactive flat panel on page 18 IMPORTANT The laptop must have SMART Product Drivers installed If it doesn t you need to connect the laptop to the interactive flat panel using a SMART GoWire cable If you purchased an SBID8055i SMP or SBID8055ie SMP model you can use the supplied SMART GoWire cable to connect your laptop to the interactive fl
22. 0950 1999 Contact qualified personnel if you re uncertain of the type of power system available where you re installing your SMART product smarttech com kb 170177 IMPORTANT INFORMATION FOR YOUR INTERACTIVE FLAT PANEL e You must connect the USB cable that came with your SMART Board interactive flat panel to a computer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid damage to the SMART Board interactive flat panel i smarttech com kb 170177 Contents Important information for your interactive flat panel 00000 00002202022 c cece cece e eee i Chapter 1 About your interactive flat panel 0000000 0000 eee 1 Feature highlights 00 000000 c coco ccc ccc ccc ccc cece cece cece cece eeeeeeeeeeeeeeeeeeeerees 2 Interactive flat panel components 0 222222 c cece cece cece cece eeeececcccceeeeeeeeeees 3 Chapter 2 Installing your interactive flat panel 0 00000 00000 9 Environmental requirements _ 2222 02002 eee cece cc cceeeeccceccceceeeeecececeeeseteeeeees 9 Wall mounting your interactive flat panel 0000 0000000 o ccc cece cee cece ee eeeeee 10 Chapter 3 Connecting computers and peripheral devices 222 13 Install
23. ET UP button on the remote control OR screen Press MENU on the menu control panel and then select ADJUST gt AUTO SETUP in the on screen display menu using the buttons on the menu control panel For more information see page 79 The image is The video connection is Secure the video cable to both your computer and unstable or loose your interactive flat panel unfocused You have a poor quality video cable 1 Replace your video cable with a better quality video cable 2 Press the AUTO SET UP button on the remote control to reset your interactive flat panel OR Select MENU gt ADJUST gt AUTO ADJUST on the menu control panel For more information see page 79 You connected two video cables together 1 Replace your two cables with one longer cable OR Move your computer so that it s within a single cable length of your interactive flat panel 2 Press the AUTO SET UP button on your remote to reset your interactive flat panel OR Press MENU on the menu control panel and then select ADJUST gt AUTO SETUP in the on screen display menu using the buttons on the menu control panel For more information see page 79 Your computer s video display card is defective 69 smarttech com kb 170177 Connect a different computer to your interactive flat panel If this improves the image quality consider replacing the video card in the original computer CHAPTER 8 Troubleshooting for you
24. Product Drivers on on your computer are page 57 not current No USB connection Verify your connections See page 18 from the computer to the interactive flat panel Your USB connection Connect the USB to the correct receptacle doesn t correspond with that corresponds to your computer s video the selected video input input For more information see page 19 70 smarttech com kb 170177 CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Causes The SMART Meeting Pro SMART Product Drivers icon EH or the isn t installed SMART Notebook icon doesn t appear SMART software isn t running The SMART Board icon or Your computer can t find SMART Meeting Pro icon J your interactive flat is crossed out in red panel Either the SMART Board Diagnostics window or SMART Settings is open Solution Download and install SMART software from smarttech com downloads OR Connect your computer or laptop to your interactive flat panel with a SMART GoWire cable For more information see page 52 Open the SMART Product Drivers folder in your list of programs and then select SMART Board Tools Start SMART software and then run the SMART Connection Wizard s troubleshooting procedures Close the SMART Board Diagnostics window and the SMART Settings panel Touch interactivity is slow or Your computer is sluggish running too many applications Close some open applications Yo
25. T Board 8055ie SMP interactive flat panel appliance is attached to the back of the interactive flat panel The appliance comes with SMART Product Drivers and the SMART Meeting Pro application installed see About the SMART Meeting Pro application on page 49 8 smarttech com kb 170177 Chapter 2 Installing your interactive flat panel Environmental requirements 2 222 0ccc cece cece ccc cee cc cece cceeeeeceeeeececeeteeeeeeeees 9 Wall mounting your interactive flat panel ooocccccocccccccccccccccccccccccccccccnnncccccccnnnncoos 10 Important mounting considerations for trained installers ooo 11 Choosing a mounting location 0 00000 e cece oaran rioaren 12 Choosing a mounting height 000 0000 e aa raorao rrira annn 12 You need a team of professional installers to install your SMART Board 8055i interactive flat panel This chapter provides additional considerations and details for installing your interactive flat panel IMPORTANT Because the receptacles might not be accessible after wall installation consider connecting cables for speakers computers and peripheral devices while the interactive flat panel is still in its packaging or is suspended from a lifting device For more information see Connecting computers and peripheral devices on page 13 Environmental requirements Before installing your interactive flat panel review the following environmental requirements For
26. at panel For more information see Using a SMART GoWire cable on page 52 a To connect computer 2 1 2 3 4 5 Place the laptop beside the ends of the cables at the computer 2 connection Connect the installed USB cable to a USB receptacle on the laptop Connect the VGA cable connector to the laptop Turn on the computer Press the VGA 2 button on the remote control OR Press the Input button eJ on the front control panel until the input source is VGA 2 fj To return to using computer 1 54 Press the VGA 1 button on the remote control OR Press the Input button eJ on the front control panel until the input source is VGA 1 smarttech com kb 170177 Chapter 7 Maintaining your interactive flat panel Updating your SMART software and firmware 00 000000022 c cece cece cece cece cece cece ceeeeeeeees 55 Updating SMART software _ 000 0 2 22 c cece eee aaraa cece cece eee eeeeeeeeeeeees 55 Updating your interactive flat panel firmware 0 000000022 c cece cece cece cece cece eee eee 56 Updating SMART Product Drivers 0 222222 2c cece cece cece cece cece cece ce cece cc cece ee eeeeeeees 57 Calibrating your interactive flat panel 00 00000 cece e cece ee aiana ononon 58 Orienting your interactive flat panel ooococcccccccccccncnccnnnncnnnnnnnnnnnnnnnnn narcos 59 Replacing a pen nib 0 0 0020 e cence cence ee eeeeeeeeeeceseeeeeeeees 59 Cleaning the screen
27. ctions with your finger and write and erase digital ink with a pen tray pen or the eraser The object awareness feature enables you to pick up a pen and then write select or erase without replacing the pen Durable surface The SMART Board 8055i interactive flat panel features a hardened glass screen Interactive flat panel components Front view The front of your interactive flat panel includes the LCD screen the cameras and reflective tape channel sensors for presence detection the pen holders with the pens the eraser holder with an eraser and the color select module Sensors for presence detection Cameras Cameras Front control panel Pen holders L Color select module y Eraser holder LCD screen The screen is 52 3 8 W x 32 5 16 H 133 cm x 82 cm with a 55 140 cm diagonal 16 9 format For information on cleaning your LCD screen see Cleaning the screen on page 60 3 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel Presence detection The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16 5 m away when the interactive flat panel is in Standby mode When the sensors detect motion in the room the interactive flat panel turns on and displays a welcome screen and sounds a system chime Touching the screen activates the interactive flat panel When the sensors no longer detect people in the room the intera
28. ctive flat panel returns to Standby mode Presence detection settings can be changed with the On Screen Display menu For information on cleaning your sensors see Cleaning the presence detection sensors on page 60 For more information on presence detection settings see Proximity control settings on page 83 NOTE If ECO STANDBY is enabled presence detection functionality is limited For more information see Setup settings on page 82 Camera and reflective tape channel The interactive flat panel screen is bordered by a channel that contains reflective tape Each corner has a camera that tracks finger and pen positions across the screen For information on cleaning your camera windows and reflective tape see Cleaning the screen on page 60 YY CAUTION e Donot damage or remove the reflective tape e Keep the reflective tape dry IMPORTANT e Donot attach items such as adhesive notes to the screen because they will interfere with the cameras e Donot place anything in the channel because it will interfere with the cameras Pen and eraser holders The bottom bezel contains magnetic holders for two pens and an eraser Removing a pen or the eraser from the holders activates it and enables you to either draw or erase digital ink 4 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel P CAUTION When returning the pen or eraser to the magnetic holder ensure that it is centered on the holder to prevent the pen o
29. de terminal panel on page 22 Menu control panel USB A receptacle for a USB drive USB B receptacle for a guest laptop USB 3 HDMI video input for a guest laptop HDMI 2 To use the USB receptacle 1 Press the VGA 1 button on the remote control Press the Input button 2 on the front control panel until the input source is VGA 1 2 Connect a USB device to the USB receptacle 3 Use computer 1 to access the content on your USB device 48 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Using the SMART Meeting Pro application About the SMART Meeting Pro application The appliance that comes with your SMART Board 8055ie SMP interactive flat panel is installed with software including the SMART Meeting Pro application The SMART Meeting Pro application enables you to work with various types of digital content from application files and documents to images and websites You can display files on your interactive flat panel and write notes in digital ink during collaborative work sessions You can mark up PDF or presentation files write notes over web pages or simply make whiteboard notes and then capture and save your work for immediate distribution You can also integrate the SMART Meeting Pro application with Microsoft Exchange and Bridgit conferencing software enabling you to automate your conferencing and conduct effective meetings Ge
30. e from computer 1 to the VGA 1 receptacle on the bottom terminal panel Connect the included USB cable from the USB 1 receptacle on the inside terminal panel of the interactive flat panel to a USB receptacle on the computer Connect the included power cable from the AC IN connector on the bottom terminal panel to a power outlet Connect the power cable from your computer to a power outlet Turn on your computer Turn on the main power switch on the bottom terminal panel and then press the Power button Y on the front control panel Press the VGA 1 button on the remote control OR Press the Input button 2 on the front control panel until the input source is VGA 1 Installing computer 2 connection You can install cabling that enables you to connect a second computer to your interactive flat panel from another location in the room such as on a conference table By installing this connection you make use of connection points that might not be accessible when your interactive flat panel is wall mounted You require a USB cable and a VGA cable to install the computer 2 connection You may install these cables and run them through floors or walls to a nearby table Alternatively your users can connect a laptop to the side terminal panel using the more accessible USB receptacle and HDMI input For more information see Connecting a guest laptop on page 51 For a diagram of the various computer options see Connecting computers to your i
31. e remote control and its sensor Installing batteries in the remote control Your remote control requires two 1 5V AA batteries YY WARNING To reduce the risk associated with leaking batteries e use only AA type batteries e donot mix used and new batteries e orient the battery s plus and minus terminals according to the markings found on the remote control e donot leave the batteries in the remote control for an extended period e donot heat disassemble short or recharge the batteries or expose them to fire or high temperature e avoid eye and skin contact if batteries have leaked e dispose of exhausted batteries and product components in accordance with applicable regulations 32 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel a To install batteries in the remote control 1 2 3 Press the tab on the underside of the remote control and then open the cover Remove the batteries if they are present Insert two new 1 5V AA batteries in the remote control Ensure the and markings on the batteries align with the markings in the remote control Replace the cover Infrared remote control sensor The infrared remote control sensor is located on the front control panel It enables you to control your interactive flat panel from an angle of 30 and within a e distance of 23 7 m using the included remote control IMPORTANT The remote control might not function when the inf
32. e top comers and the reflective tape along the top of your interactive flat panel screen using the cloth 2 Gently wipe the reflective tape along the sides of your interactive flat panel screen 3 Gently wipe the camera windows in the bottom corners and the reflective strip across the bottom of your interactive flat panel screen Maintaining ventilation Your interactive flat panel requires ventilation to enable the cooling fans to function Dust buildup in the ventilation holes compromises cooling and leads to product failure P CAUTION Avoid setting up or using your interactive flat panel in an area with excessive levels of dust humidity or smoke e Clean accessible ventilation holes monthly with a dry cloth e Usea vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes annually You might have to remove the interactive flat panel from your wall For more information on removing your interactive flat panel see Removing your interactive flat panel on the next page 61 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel Preventing condensation Your interactive flat panel screen contains layers of glass that can collect condensation especially in the following conditions e Temperature extremes with high humidity e Rapid changes in humidity which can occur when you operate the product near water such as a sink pool kettle or air conditioner ventilator e Direct exposu
33. eavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws 86 smarttech com kb 170177 Index A Adjust settings See also Adjustment settings Adjustment settings 81 appliance 8 audio files playing 47 Audio settings 81 B batteries 85 bottom terminal panel computer 1 video input 20 computer 2 video input 21 connecting a peripheral device 23 connections 7 speaker wire connections 8 C calibration 58 cleaning camera windows 61 proximity sensors 60 reflective tape 61 screen 60 condensation 62 connection computer 1 19 computer 2 54 guest laptop 51 peripheral devices 23 room control system 17 87 smarttech com kb 170177 D digital ink drawing 37 erasing 39 writing 37 disabling USB receptacle 22 double clicking 41 European Union regulations 85 G gestures next page 44 panning 47 previous page 45 resizing 43 rotating 44 zooming in and out 46 GoWire See SMART GoWire cable H HDMI connections 6 7 Ink See SMART Ink Ink Aware See SMART Ink inside terminal panel computer 1 USB input 20 INDEX computer 2 USB input 21 connections 8 room control system 17 installation choosing alocation 12 choosing a mounting height 12 computer 2 connection 20 important information 10 SMART Notebook software 26 SMARTMeeting Pro software 26 speakers 14 interactive flat panel about 2 indicators and controls of 5 maintaining 55 usin
34. ech com kb 170177 Appendix A Adjusting video settings with the on screen display menu Changing settings in the OSD menu o 0 2 2 cece cece cece ccc e cece eeeeeeeeees 79 Main menu settings Lolicon blas doce eek did ddr cita 80 Picture Settings 2 sic cece ech riberas eee cet reed 80 Adjustment settings 0 00 0 022222 c cece cece c ccc cece cece ccc ccc cece eee cece cece eceeeeeeeeeees 81 A dio settings ne 81 OSD SENOS nic a ES la laa 81 MICLUP SCHINGS 0 decoran ide its de do tc dde ca e o dae li 82 Proximity control settings oooooccccccccccccccccccccccccccccccccccccccccccccccnn cnn 83 You can access the on screen display OSD menu using either the remote control see Infrared remote control buttons on page 34 or the menu control panel on the left side of the interactive flat panel see Left side view on page 6 Changing settings in the OSD menu NOTE You can adjust many of the interactive flat panel screen settings using the remote control E To change settings in the OSD menu 1 Press the MENU button on the menu control panel or the remote control The on screen menu appears Press the up and down arrows to select a menu Press SET Press the up and down arrows to select the setting you want to change a AeA V N Press SET 79 smarttech com kb 170177 APPENDIX A Adjusting video settings with the on screen display menu 6 Press the right arrow to select the setting you want to change and enter a sett
35. ech com kb 170177 CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Your interactive flat Over time the sensors average the room Increase the AUTO POWER panel is turning off temperature so people s body temperature OFF setting See Proximity when people are becomes part of the ambient temperature control settings on page 83 present Resolving issues using the SMART Connection Wizard You can resolve a variety of issues using the SMART Connection Wizard found in SMART Settings Pl To start the SMART Connection Wizard 1 3 Press the Help button on the color select module The Help and Support for Your SMART Board Interactive Whiteboard window opens Press Connection Wizard The SMART Connection Wizard opens NOTE You can also access the SMART Connection Wizard by pressing the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS X operating system software and then selecting SMART Settings gt Connection Wizard OR Click the SMART Meeting Pro icon in the notification area then select SMART Settings gt Connection Wizard Select SMART Board 8000 series interactive flat panel and then press Next 4 Select the option that best describes the issue you re encountering and follow the on screen 76 instructions to troubleshoot your interactive flat panel smarttech com kb 170177 CHAPTER 8 Troubleshooting for your interactive f
36. ed to USB 2 and VGA 2 e A guest laptop connected to USB 3 and HDMI 2 connector NOTE This document describes the default USB and video connections To customize the USB and video mapping see Configuring the video and touch input for your SMART Board 8055 interactive flat panel smarttech com kb 170190 To USB 2 and VGA 2 To USB 3 and HDMI 2 To USB 1 and VGA 1 Guest laptop 7 A N Computer 1 18 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices Interactive flat panel touch control and video input connections The following table shows which touch control USB connection corresponds with which video input for each computer connection Touch control Video input Installation steps Computer 1 USB 1 inside terminal VGA 1 page 19 panel Computer 2 USB 2 inside terminal VGA 2 page 20 panel Guest laptop USB 3 side terminal panel HDMI 2 page 51 Connecting to power and computer 1 Computer 1 the room computer is the default computer for your interactive flat panel Connect this computer to your interactive flat panel with a VGA cable and a USB cable Computer 1 connection diagram Main power switch 19 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices a To connect your interactive flat panel to power and computer 1 1 Connect the included VGA cabl
37. eee eee eeeeeees 22 Connecting peripheral devices to your interactive flat panel 0000000 2 eee eeeee cece eeeeee 23 Bottom terminal panel coco ccoo cnn 23 This chapter includes information on connecting your interactive flat panel to computers and other peripheral devices IMPORTANT Because the cable connection points might not be accessible after wall mounting consider connecting these devices before wall mounting your interactive flat panel 13 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices Installing the speakers Your interactive flat panel comes with two 15 W speakers Speaker mounting holes Speaker wire connections E To install the speakers 1 Attach the tether to the speaker 14 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices 15 Above the speaker mounting holes remove the screw and washer Retain the screw and washer c US Attach the speakers to the speaker mounting holes on the side of the interactive flat panel with the included screws and washers Attach the tether to the interactive flat panel Attach the four small clamps to the back of the interactive flat panel ft Oom g ve we O gt O seee
38. eractive flat panel is beneath your pointer and eraser you re erasing digital ink interpreting them as an eraser OR Use a smaller pointer such as the pen Resolving audio issues IMPORTANT Ensure you can see your computer s desktop and have touch control and digital ink before using this table If not resolve those issues before completing the following steps in the table below Symptom Causes Sound doesn t play Your computer is muted when you play a Solution Turn off the mute setting Your computer s volume is too low Turn up the volume on your sound file computer Y our interactive flat panel is muted Turn off the mute setting using the remote control or the front control panel Y our interactive flat panel s volume is too Use the remote control to tum up low the volume on your interactive flat panel OR Use the volume control on the front control panel The wrong audio input is selected for the Select the correct audio input video input Press AUDIO INPUT on the remote control Your computer uses Mac OS X operating Set your computer s audio output system software and is not set to Audio 9 USB For more information USB output see page 47 T3 smarttech com kb 170177 CHAPTER 8 Troubleshooting for your interactive flat panel Resolving remote control issues Your remote control provides control of your interactive flat panel up to 23 7 m from the front contro
39. ess OK to close SMART Settings Manipulating objects Objects include icons buttons links and other components of programs that appear on your screen You can manipulate these objects on your interactive flat panel as described below a To select or clear the selection of an object 40 Quickly press and release the object smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel NOTES o This gesture performs a standard mouse click o This gesture starts programs if your operating system is set to start applications on a single click E To double click an object Quickly press and release the object twice in the same spot NOTE This gesture starts programs if your operating system is set to start applications on a double click E To right click or Control click an object Press and hold the object OR 41 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Using two fingers on the same hand press and hold the object with your left finger and then press the screen once with your right finger OR Press the Right Click button on the pen tray and then press the object E To move an object 1 Press and hold the object 2 Keeping your finger on the screen slowly move the object 3 When you reach the position you want to move the object to release your finger 42 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel E To
40. ets the horizontal position of the OSD menu OSD V POSITION Sets the vertical position of the OSD menu INFORMATION OSD Selects if the Information OSD menu is displayed MONITOR INFO Displays the interactive flat panel s model number and serial number CARBON SAVINGS OSD RESET Displays the estimated carbon saving information in kilograms Restores the OSD settings to their default values Setup settings Menu item POWER SAVE Function When enabled and there isn t a video input the interactive flat panel displays No Signal for 25 seconds before turning off NOTE When you connect a DVI video cable the video card might not stop sending digital data even if there is no image In this case the interactive flat panel doesn t enter Power Save mode STANDBY MODE Lowers power consumption Select either NORMAL or ECO STANDBY IMPORTANT When ECO STANDBY mode is enabled presence detection is disabled and you cannot wake the computer by touching the interactive flat panel s screen NOTE You can t use RS 232C Functions in ECO STANDBY mode DDC Cl ENABLE DISABLE turns on or off the two way communication and control of the interactive flat panel SCAN MODE Sets the scanning mode Some video formats might require different modes to display the best image PROXIMITY CONTROL Sets the proximity sensor settings See Proximity control settings on the next page
41. flat panel automatically turns off The default is 60 minutes BRIGHTNESS Sets the brightness of the welcome screen 83 smarttech com kb 170177 Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment regulations WEEE directive Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Restriction of Certain Hazardous Substances ROHS directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS directive 2011 65 EU Consequently this product also complies with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive Batteries The remote contains a CR 2025 lithium battery Recycle or dispose of batteries properly Perchlorate Material Contains perchlorate material Special handling may apply See dtsc ca gov hazardouswaste perchlorate 85 smarttech com kb 170177 APPENDIX B Hardware environmental compliance Packaging Many countries have regulations restricting the use of certain h
42. g 29 L laptop computer 2 connection 20 guest laptop connection 51 left clicking 40 M Mac OS X USB audio output 47 menu control panel 6 O objects resizing 43 rotating 44 on screen display See OSD on screen display menu settings See OSD Settings orientation about 59 OSD changing settings 79 OSD settings 81 88 smarttech com kb 170177 P packaging 86 panning 47 pen nib replacing 59 Picture settings 80 proximity sensors about 31 cleaning 60 troubleshooting 74 R remote control about 32 buttons 34 installing batteries 32 sensor 33 right clicking 41 RoHS directive 85 S Setup settings 82 side terminal panel 6 SMART Board interactive flat panels 36 SMART GoWire cable 52 SMART Ink 36 SMART Ink Document Viewer 36 SMART Ink Toolbar 36 SMART Meeting Pro application about 49 getting started with 49 speaker wire connections 8 14 speakers install 14 T transportation 64 INDEX U updating interactive flat panel firmware 56 SMART Product Drivers 57 SMART software 55 USB receptacle disable 22 V video connections 19 W WEEE directive 85 zoom 46 89 smarttech com kb 170177 SMART Technologies smarttech com support smarttech com contactsupport smarttech com kb 170177
43. ge is surrounded by black bars You have a poor quality video cable Solution Turn off or adjust the overscan underscan feature in the video card driver software until the image fits the screen resolution Refer to your computer s video card help for more information NOTE If available select the HDTV setting ideally 1080p from your video card driver s advanced menu This should provide a pixel perfect image for your interactive flat panel 1 Replace your video cable with a better quality video cable Press the AUTO SET UP button on your remote control to reset your interactive flat panel OR Press MENU on the menu control panel and then select ADJUST gt AUTO SETUP in the on screen display menu using the buttons on the menu control panel For more information see page 79 You connected two video cables together 68 smarttech com kb 170177 Replace your two cables with one longer cable OR Move your computer so that it s within a single cable length of your interactive flat panel Press the AUTO SET UP button on your remote to reset your interactive flat panel OR Press MENU on the menu control panel and then select ADJUST gt AUTO SETUP in the on screen display menu using the buttons on the menu control panel For more information see page 79 CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Causes The image isn t centered on the Solution Press the AUTO S
44. human body temperature You aren t within 16 5 m of the interactive flat panel Glass acrylic or other similar material is between the person and the sensors The sensors aren t enabled There isn t enough of a temperature difference between the ambient temperature and human body temperature The re enable time is too short for you to exit the room before the sensors start detecting motion again Solution Enable presence detection See Proximity control settings on page 83 Reduce the room temperature Move closer to the interactive flat panel or make bigger motions Remove the material Enable presence detection See Proximity control settings on page 83 Reduce the room temperature Increase the RE ENABLE TIME setting See Proximity control settings on page 83 There isn t a large enough temperature difference between the ambient temperature and human body temperature Reduce the room temperature Sunlight is hitting the sensors Glass acrylic or other similar material is between the person and the sensors Close any blinds or shades Remove the material Your interactive flat panel is turning on when people are not present There s a sudden temperature change in the room humidifier emission air conditioning heating system Sunlight is hitting the sensors Remove the source of major temperature fluctuation Close any blinds or shades 75 smartt
45. ick the SMART Meeting Pro icon Fj in the notification area and then select Check for Updates and Activation The SMART Product Update window appears If your version of SMART Product Drivers is up to date click OK If your version of SMART Product Drivers needs to be updated click Update Follow the on screen instructions to update SMART Product Drivers to the latest version smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel Calibrating your interactive flat panel Digital cameras in the corners of the interactive flat panel track the position of the pens eraser and your finger on the interactive surface and then send the information to the SMART software which interprets this information as mouse clicks digital ink or ink removal in the appropriate location Calibration determines the position and angles of the cameras to accurately identify the location of touches on your interactive flat panel IMPORTANT If an error message appears while you are calibrating your interactive flat panel contact SMART Support smarttech com contactsupport o To calibrate your interactive flat panel 1 D a Aa Q 58 Press the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS X operating system software OR Press the SMART Meeting Pro icon EN in the notification area Select SMART Settings SMART Settings appears Press SMART Hardware Settings If you have
46. ing sub menu OR Press the left arrow to decrease or the right arrow to increase the value OR Press the left arrow or right arrow to select a value 7 Press SET 8 Tochange another setting in the menu press the MENU button and then repeat steps 24 9 When you finish changing settings press the MENU button twice to close the on screen display menu Main menu settings Picture settings Menu item PICTURE MODE Function Sets picture mode to STANDARD sRGB SPORT GAME USER AMBIENT and DYNAMIC BRIGHTNESS Adjusts the overall brightness of the image and background CONTRAST Adjusts the brightness of the image in relation to the background The sRGB picture mode is standard and cannot be changed SHARPNESS Adjusts the sharpness of the image BLACK LEVEL Adjusts the brightness of the image in relation to the background The sRGB picture mode is standard and cannot be changed TINT Adjusts the tint of the screen COLOR Adjusts the color depth of the screen COLOR Sets color temperature to NORMAL WARM USER or COOL TEMPERATURE AMBIENT Adjusts the AMBIENT settings when it is selected in PICTURE MODE NOISE REDUCTION Adjusts the amount of noise reduction on the image PICTURE RESET Restores the picture settings to their default values 80 smarttech com kb 170177 APPENDIX A Adjusting video settings with the on screen display menu Adjustment settings
47. ing the speakers 200 2 2 occ e cece cece cece cece cece ceccceeeceeeeeeeeees 14 Connecting a room control system 22 2 2 eee ee cece cece cece cece cece eee eeeeeeeeees 17 Connecting computers to your interactive flat panel 2 2 2 e cece cece eee eeee ee ees 18 Connecting to power and computer 1 22 20 00 e cece rareo ranana 19 Installing computer 2 connection 2 002022 e cece cece cece cece ccc ccc ccc e cece cece eeeeeeeees 20 Disabling the USB receptacle on the side terminal panel 200 22 20 ceeeee cece eee ee 22 Connecting peripheral devices to your interactive flat panel 00220000 2 ee eee eee 23 Chapter 4 Installing SMART software o oo eee c ee c cece cece cece ccc ceceeceeeeeeees 25 Installing SMART Meeting Pro software 2 2 20 e cece ee eeeeceeeeeees 26 Installing SMART Notebook software _ 2 2 2 2 c cece eee eee cece cece cece cece cece ccc ceceeeeeees 26 Chapter 5 Using your interactive flat panel ccoo coccion 29 Turning on and turning off your interactive flat panel 00000 0c eee ee eee eee 30 Understanding presence detection 2 2 0 0 cece cece cece eee eee n cece cece ence ee eeeeeneaeeees 31 Using the infrared remote control 00 00002222 cece cece cece cece ccc cece cece cece cece eeeeeeeeeeees 32 Getting started with your SMART Board interactive flat panel 20 0220 2220 2222 36 Playing audio files on your inte
48. interactive flat panel installation ooocccccccccccccccccccccocccccnnccnnnnnos 62 Removing your interactive flat panel 2 0000 cc cece cece cece cece cece eceeeeeeceeeeeees 62 Transporting your interactive flat panel 0 002 222 cece eee eee cece cece cece cece cece ce eeeeeeees 64 Chapter 8 Troubleshooting for your interactive flat panel 02000 00022222 65 Resolving image iSSUES _ 2 222 o elec c ccc cnn cnn 65 Resolving touch control and digital ink issues 0 0000 002 e cece eeeeee 70 Resolving audio iSSUCES 00200 e cece eee eeeeeeeeeeeeeeeceeeseeeseeees 73 Resolving remote control isSueS 02 22 eee cece cece cece cece aaea cece ceceeeeeeeeees 74 Troubleshooting presence detection oooocccccccccccccccccccccccccccccccccccncnnncncnnnnnnnnnos 74 Resolving issues using the SMART Connection Wizard 2 cccc cece cece eee eee eee 76 Resolving issues using SMART Board Diagnostics 00000 eee eee eee cece ee 17 Appendix A Adjusting video settings with the on screen display menu 79 Changing settings inthe OSD menu 0 02 eee eee ee cece cece cecceeeeeeeeeeees 79 MET AA deiacs aA eA EEIN 80 Appendix B Hardware environmental compliance 0 0 85 Waste Electrical and Electronic Equipment regulations WEEE directive 85 Restriction of Certain Hazardous Substances ROHS directive
49. ive flat panel Some connectors could be inaccessible after wall mounting Bottom terminal panel Speaker wire connections located here Bottom terminal panel The bottom terminal panel contains the main power switch and several connections including both touch control connections and connections for auxiliary input and output devices such as DVD players Blu ray players and VCRs Audio In 1 _ rig Cb Pb Audio In 2 HDMI 1 Cr Pr Audio In 3 m 9 ld lala QO ae EE S Video In i Aid Speaker wire AC power outlet for designated SMART AC In DisplayPort py p lo products only VGA 2 it Out connections 7 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel YY CAUTION The AC power outlet is designated for a component of the SMART Board 8055ie SMP interactive flat panel with appliance See Replacing the appliance on your SMART product FRU Appliance SB8 smarttech com kb 170062 Inside terminal panel The inside terminal panel is on the left side of the interactive flat panel and contains the touch Room control control USB connections and the room control input input and output USB 1 for Room control computer 1 output USB 2 for computer 2 Speaker wire connections The speaker wire connections are located in the bottom terminal panel Speaker wire connections Appliance Your SMAR
50. l panel of your interactive flat panel Symptom Causes The remote control Your interactive flat behaves unexpectedly panel isn t receiving The front control panel power power button light is off You are outside the range of the infrared remote control sensor Solution Ensure your interactive flat panel is plugged in and that the power switch on the bottom terminal panel is in the ON position For more information see page 6 Move to within 23 7 m and a 30 arc of your infrared remote control sensor The remote control batteries needs to be replaced The remote control Replace the batteries For more information see page 32 Contact your authorized SMART reseller is damaged smarttech com where to inquire about a replacement remote control Troubleshooting presence detection The sensors for presence detection can detect when people are within 16 5 m of the interactive flat panel and automatically turn on or off the interactive flat panel 74 smarttech com kb 170177 CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Your interactive flat panel isn t tuning on Your interactive flat panel isn t tuning off when people have left the room Your interactive flat panel is turning on after it has been turned off Causes The sensors aren t enabled There isn t enough of a temperature difference between the ambient temperature and
51. lat panel Resolving issues using SMART Board Diagnostics If you touch the interactive flat panel s surface and nothing happens or if there is no digital ink or the ink appears in some locations and not in others use SMART Board Diagnostics to help identify and resolve these issues IMPORTANT Do not change diagnostic settings unless asked to do so by SMART Support Checking the camera view If nothing happens when you touch the interactive flat panel s surface check to make sure that nothing is blocking one of the cameras To check camera views 1 77 Press the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS X operating system software OR Press the SMART Meeting Pro icon EH in the notification area Press SMART Settings SMART Settings opens Select About Software and Product Support gt Tools gt Diagnostics SMART Board Diagnostics opens In the View menu select SBX800 SBID8070i SBID8055i Bar The SBX800 group box appears in the SMART Board Diagnostics screen Press View The camera view screen appears Click Update to display the four camera views This could take a few moments If one of the camera views remains black the camera is blocked or can t locate the reflective tape on the interactive flat panel s inner frame Check the camera lens and ensure that nothing is blocking its view and that nothing is affixed to the interactive surface smartt
52. lid Flashing green amber Solid Flashing green green The interactive flat panel is updating firmware The interactive flat panel detects a computer but SMART Product Drivers isn t installed or isn t running For more information see page 70 Do not touch the interactive flat panel For more information see page 55 Install SMART software on your computer see page 25 or install a SMART GoWire cable see page 52 Solid Solid green green The interactive flat panel detects a computer with SMART Product Drivers installed 66 smarttech com kb 170177 Normal operation 67 CHAPTER 8 Troubleshooting for your interactive flat panel Resolving poor image quality Symptom Causes The image is too The computer s video large too small or resolution settings don t doesn t match your interactive flat completely fill the panel s native resolution screen Solution The interactive flat panel s native resolution is 1920 x 1080 at 60 Hz If your computer can t support this resolution consider one of the following 16 9 resolutions as an alternative e 1600 x 900 e 1366 x 768 e 1280 x 720 Other resolutions could result in image distortion or black bars around the desktop smarttech com kb 170177 CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Causes The screen The computer s video card resolution is is underscanning the correct but the image ima
53. lifting handles on the back of the interactive flat panel one on each side With one person on each end use one hand each on the handle to support the weight of the interactive flat panel and the other hand on the upper side to balance it during lifting The interactive flat panel weighs about 98 Ib 44 5 kg 4 Lift your interactive flat panel from its mounting location P CAUTION o Do not allow the weight of the interactive flat panel to rest on the color select module because it is not designed to support product weight o Donot leave the interactive flat panel face up face down or upside down for an extended period of time as it could cause permanent damage to the screen o Donot place the interactive flat panel on a sloping or unstable cart stand or table because the interactive flat panel could fall resulting in injury or severe product damage 63 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel Transporting your interactive flat panel Save your original packaging so that you can repack your interactive flat panel with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your original packaging isn t available you can purchase the same packaging directly from your authorized SMART reseller smarttech com where YY CAUTION Transport you
54. ll mounting your interactive flat panel Use a team of trained professional installers to install your interactive flat panel N WARNING e Improper installation can result in personal injury or product damage e Your interactive flat panel weighs 98 Ib 44 5 kg Refer to local building codes to ensure your installation area can support this weight YY CAUTION Do not allow the weight of the interactive flat panel to rest on the color select module because it is not designed to support product weight Attach other components while the interactive flat panel is either still in its packaging or suspended from a lifting device to prevent the weight of the interactive flat panel from damaging the color select module 10 smarttech com kb 170177 CHAPTER 2 Installing your interactive flat panel IMPORTANT e Save all product packaging so that it is available if you need to transport your interactive flat panel If your original packaging is not available you can purchase new product packaging from your authorized SMART reseller smarttech com where e Attach the speakers and connect the speaker wires to the interactive flat panel before you wall mount it For more information see nstalling the speakers on page 14 Important mounting considerations for trained installers Consider the following when mounting the interactive flat panel on a wall e Plan your workflow to include cabling because some cable connection points might no
55. more detailed information see SMART Board 8055i and 8055i SMP interactive flat panel specifications smarttech com kb 170179 or SMART Board 8055ie SMP interactive flat panel with appliance specifications smarttech com kb 170178 Environmental requirement Parameter Power requirements 0 8A to 1 8A at 100V to 240V AC 50 Hz to 60 Hz Power consumption at 77 F Typically up to 148 W brightness at 80 and volume at 50 25 C maximum 178 W brightness and volume at maximum 9 smarttech com kb 170177 CHAPTER 2 Installing your interactive flat panel Environmental requirement Operating temperature Parameter 41 F to 95 F 5 C to 35 C Storage temperature 4 F to 140 F 20 C to 60 C Humidity 5 to 80 relative humidity non condensing Ventilation Maintain a 4 10 cm ventilation area around your interactive flat panel to enable its cooling fans to operate Do not store or operate your interactive flat panel in dusty environments because dust could interfere with the product s ventilation and cooling Water and fluid resistance e Intended for indoor use only Doesn t meet any salt spray or water ingress requirements e Don t pour or spray liquids directly onto the interactive flat panel or any of its sub components These liquids might get into areas where they could damage sensitive electronic components Refer to page 60 for detailed instructions on cleaning your interactive flat panel Wa
56. nnnnnnnnn nn cnn eeeeeeeeececeeeeeees Back view nano Bottom terminal panel 22 22222 c cece conc n cnc ccccc nn cece cc oaoa araona ronnan Inside terminal panel 0022 cece ee cece cece ee ccc cece eee nn ce eeceeeeeeeeeeeseneenenes Speaker wire connections l a 000000000000 cece cece ccc cece cece cece eeeeeeeeeeeeeeeees E 225212822 A A A oe nade ae hs a ees A 1 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel Feature highlights Commercial grade touch enabled flat panel Your SMART Board 8055i interactive flat panel features SMART s proprietary DViT Digital Vision Touch technology on an LCD screen which enables you to select write and erase on the interactive surface It enables you to do everything you can do at your computer open and close applications conference with others create new documents or edit existing ones visit websites play and manipulate video clips and more just by touching the interactive surface Two users can also draw on the interactive surface at the same time and you can use an array of gestures within applications You can also write over any application in digital ink using a pen tray pen or your finger and then save these notes for future reference and distribution Elegant sophisticated design The professional design and crisp eye catching visuals of the SMART Board 8055i interactive flat panel make it perfect for any high end workspace
57. nothing is taped to the screen Something is on the reflective tape channel Remove items from the reflective tape channel Your finger or pen is skipping as you draw This is most common on the upstroke Use consistent pressure while drawing digital ink Bright lights are interfering with the cameras Close blinds or shades or dim all halogen lights and LEDs Your cameras require calibration possibly due to temperature change in the room Calibrate your interactive flat panel See page 58 You try to erase using something other than the eraser but you draw more digital ink One of the color select button lights is flashing 72 smarttech com kb 170177 You re in Locked Ink mode and all objects are interpreted as pens Press a color select button that isn t flashing to exit Locked Ink mode OR Remove the eraser from the eraser holder to enable erasing while in Locked Ink mode CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Causes Solution You try to erase with the You re using an edge of Increase the contact area of your eraser eraser but you draw more the eraser digital ink You don t see a flashing light on the color select module You re trying to draw digital Y our interactive flat Lift other fingers and the heel of your hand ink but you see a circle panel is interpreting an from the interactive flat panel while you write because the int
58. nteractive flat panel on page 18 N WARNING Ensure that any cables extending across the floor to your SMART product are properly bundled and marked to avoid a trip hazard 20 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices NOTE You do not require a laptop to install this cabling Computer 2 connection diagram do o Ls o of j a 3 USB 2 DLE ry in ES D g m 663 ee zE a EG sm gt 233988 a Ko VGA 2 A lt p o To setup the computer 2 connection location 1 Connect a USB cable to the USB 2 receptacle on the inside terminal panel and then run the cable to the laptop connection location such as beside the interactive flat panel or on a conference table 2 Connect a VGA video cable to the VGA 2 interactive flat panel receptacle on the bottom terminal panel and then run the cable to the computer 2 connection location as above Bundle and cover the cables as appropriate to avoid a trip hazard To connect and use a computer using this installed connection see Connecting computer 2 on page 54 21 smarttech com kb 170177 CHAPTER 3 Connecting computers and peripheral devices Disabling the USB receptacle on the side terminal panel You can connect a USB drive or other USB device to the
59. ntinue until you ve pressed all the targets The orientation window closes Ifthis doesn t correct inaccurate touch control calibrate your interactive flat panel For more information see Calibrating your interactive flat panel on the previous page Replacing a pen nib To prevent damage to your interactive flat panel s anti glare coating replace your pen nib if it becomes worn Four replacement pen nibs are included with your pens and you can purchase additional replacements from your authorized SMART reseller smarttech com where To replace a pen nib 1 Grasp the worn nib on your pen with a pair of pliers and then pull and twist the nib loose 2 Press the replacement nib into the pen 59 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel Cleaning the screen Follow these instructions to clean the interactive flat panel screen without damaging its anti glare coating or other product components YY CAUTION e Donot use permanent or dry erase markers on the screen If dry erase markers are used on the screen remove the ink as soon as possible with a lint free non abrasive cloth e Donot rub the screen with a dense or rough material e Donot apply pressure to the screen e Donot use cleaning solution or glass cleaner on the interactive flat panel screen as they can deteriorate or discolor the screen e Avoid touching the silver reflective tape between the screen and the bezel and ensure
60. omputer to detect input from your interactive flat panel SMART Ink works with SMART Product Drivers to enable you to write on your screen in digital ink using your interactive flat panel s pen or your finger NOTE In most cases SMART Product Drivers installs automatically when you install your SMART software To ensure you have the most recent version of SMART Product Drivers installed see Updating SMART Product Drivers on page 57 SMART Notebook software You can write in SMART Notebook software using your SMART interactive product s pen or your finger The ink becomes part of your notebook file For more information see the SMART Notebook software support page for Windows smarttech com SupportNotebook11Windows or SMART Notebook software support page for Mac OS X operating system software smarttech com SupportNotebook11Mac SMART Meeting Pro software You can write in SMART Meeting Pro software s Whiteboard mode using your SMART interactive product s pen or your finger The ink becomes part of your notebook file For more information see the SMART Meeting Pro support page smarttech com SupportMeetingPro3Windows Writing or drawing in digital ink Using the pen supplied with your interactive flat panel you can write or draw digital ink over SMART software and other programs E To write or draw digital ink 1 Pick up the pen 2 Write or draw on the screen Y Tip Don t rest your elbow or the palm of your hand on
61. oo 39 Erasing digital ink 0 2 222222 c cece eee e cece cece cece cece aaraa oraora rannan 39 Changing eraser settings oococccccccccccccccccccccccccccccccncnnnnn eee cnn nnnn acc 40 Manipulating objects ooo 40 BrOWSING 000 0 0 eee eee cece cece eee e cece eee ee eee eeeeceeeeceeeececeeeeeeeeeeeee 44 Playing audio files on your interactive flat panel 2 22 00 022 e cece ee ceeceeeeeeeee 47 Using the USB receptacle 2 2 2222 2c2eccese edocs igecksetecdeccessestceeckictieueedesesiedereesseseccaded 48 Using the SMART Meeting Pro application 20000020 eee eee cee cece cee eeeeeeeeeeeee 49 About the SMART Meeting Pro application 2 2000 e cece eee e cece eeeeee 49 Getting started with the SMART Meeting Pro application 002 0000 c cece eee ee eee 49 This chapter includes information on how to use your interactive flat panel turn on and turn off your interactive flat panel control your computer by touching the screen use the remote control and more 29 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Turning on and turning off your interactive flat panel E To turn on your interactive flat panel NOTE If presence detection is enabled the interactive flat panel turns on and the welcome screen appears automatically when people enter the room Dismiss the welcome screen by touching the interactive flat panel screen For more information see Understanding pre
62. panel 9 Press Save Tool Settings to save your settings 10 Optionally repeat steps 4 through 9 to customize other pens 11 Press OK to close SMART Settings Using Locked Ink mode Locked Ink mode enables you to write or draw digital ink using large objects including eraser sized objects To use Locked Ink mode Press and hold a color button on the color select module until the light flashes To end Locked Ink mode Press any color button that isn t flashing on your color select module Erasing digital ink E To erase digital ink Pick up the eraser and then press the eraser on the screen and move it over the digital ink you want to erase OR Using your flattened fist press the screen and move your hand over the digital ink you want to erase 39 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Changing eraser settings You can change the eraser size for either a larger or smaller eraser area a To change eraser settings 1 wo N Oo oO FS Press the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS operating system software and then select SMART Settings OR Press the SMART Meeting Pro icon FJ in the notification area and then select SMART Settings Press SMART Hardware Settings Select Pen and Button Settings in the drop down list Press Eraser Settings EA Select an eraser size Press OK to save your settings Pr
63. pdate process e Do not turn off your computer or your interactive flat panel during the firmware update process 56 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel E To update your interactive flat panel firmware 1 2 Ensure your interactive flat panel is connected to your computer Launch the firmware updater at the following location Windows computers C Program Files SMART Technologies SMART Product Drivers SMARTFirmwareU pdater exe Mac computers HD Applications SMART Product Drivers SMARTFirmwareU pdater app Follow the on screen instructions using your computer s mouse and keyboard Don t touch the interactive flat panel screen Select the check box for the SMART interactive product you want to update and then click Next A progress bar appears NOTE SC 14 refers to the SMART Board 8000 series interactive flat panel s serial controller When the installation is complete calibrate your interactive flat panel See Calibrating your interactive flat panel on the next page Updating SMART Product Drivers To use touch control and digital ink on your interactive flat panel you require SMART Product Drivers 11 or later on your computer a To update SMART Product Drivers 1 3 57 Click the SMART Board icon in the notification area Windows operating systems or the Dock Mac OS X operating system software and then select Check for Updates and Activation OR Cl
64. play an image correctly or doesn t display any image at all Diagnosing blank screen issues using the front control panel lights Use the following troubleshooting table when your computer is turned on but you don t see an image on the interactive flat panel screen Begin by looking at the interactive flat panel system status light and the power light in the front control panel 65 smarttech com kb 170177 CHAPTER 8 Troubleshooting for your interactive flat panel Power Status Causes Solutions light light Off Off The interactive flat panel isn t Connect your interactive flat panel s connected to a power source power cable to a power outlet see page 19 The main power switch is off Turn on the main power switch on the terminal panel See page 6 Solid Off The interactive flat panel is Press the power button on the front control red turned off panel or the remote control Solid Red The computer is off Turn on your computer amber or red The computer isn t connected to your interactive flat panel Connect your computer to your interactive flat panel with the required cable see page 18 The interactive flat panel isn t set to the correct video input source Select your computer s input source typically VGA 1 VGA 2 or HDMI 2 using the remote control OR Press the Power button W until the Input button eJ is blue and then press the Input source button until your computer s desktop appears So
65. r eraser from falling and potentially being damaged Color select module The color select module enables you to access the help function open the on screen keyboard select pen color activate the right click and orient the interactive flat panel J a On screen Help Keyboard Pen color buttons Right Click Orientthe interactive atpanel Front control panel The front control panel contains the volume control mute input and power buttons as well as the status light and infrared remote control sensor Ej IMPORTANT Volume Do not cover or block this area or you could control have reduced use of the infrared remote control In normal use Mute e The volume mute and input buttons are x blue Input a e The power button is green e The status light is green EA RR y Power For information on diagnosing issues using biii x m infrared remo the front control panel lights see Diagnosing Syste rater sea blank screen issues using the front control Status light panel lights on page 65 5 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel Infrared remote control The infrared remote control enables you to turn on and turn off your interactive flat panel change the input source adjust the volume access the on screen menu and more For more information on the infrared remote control see Using the infrared remote control on page 32 Left side view The lef
66. r interactive flat panel Symptom Causes Solution The image is too You might have incorrect Press MENU on the menu control panel and then light too dark or video settings select PICTURE gt AUTO ADJUST in the on has poor image quality issues screen display menu using the buttons on the menu control panel For more information see page 79 There is a An image was displayed for Turn off your interactive flat panel and leave it persistent image t00 long on the screen turned off for as long as the image was on the screen KJ TIP Use a screen saver to avoid persistent images Other display quality issues Press MENU on the menu control panel and then select SETUP gt FACTORY PRESET in the on screen display menu using the buttons on the menu control panel For more information see page 79 Resolving touch control and digital ink issues Use the following troubleshooting table if you can see your computer desktop on your interactive flat panel but you do not have touch control over the desktop For more information see SMART Ink user s guide for Mac OS X operating system software smarttech com kb 170192 or SMART Ink user s guide for Windows operating system smarttech com kb 170191 Symptom When you touch the screen no pointer appears and you can t move icons The status light is red Causes Solution The Update your SMART Product Drivers see SMART Product Drivers Updating SMART
67. r interactive flat panel only in original or replaced packaging Transporting your interactive flat panel without correct packaging voids your warranty and could lead to product damage 64 smarttech com kb 170177 Chapter 8 Troubleshooting for your interactive flat panel Resolving image issues _ 2 eee 65 Diagnosing blank screen issues using the front control panel lights 22 22 65 Resolving poor image quality 2 2 222 c cece ccc cece cece cece cece eeeeeeees 67 Resolving touch control and digital ink issues 22 22 22 e cece cece ee eeeeeeeeeee 70 Resolving audio isSueS _ 2 22 2 eee 73 Resolving remote Control issues 0 2 e cece cece eee nee cena ee ee een e nee eee eeeeneeeeeeees 74 Troubleshooting presence detection ooo cocos 74 Resolving issues using the SMART Connection Wizard 2 220 2220 c eee ee eee e eee eee 76 Resolving issues using SMART Board Diagnostics 20000 cece cece cece eeeeeceeeeceeeees 77 Checking the Camera view 22 2 2 eee eee cece cece cece cece cece c cece cece cece cece eeeeeeeeeeeees 77 This chapter provides you with the information necessary to solve simple issues that can occur with your interactive flat panel If issues persist or aren t covered in this chapter contact SMART Support smarttech com contactsupport Resolving image issues Complete the following steps if your interactive flat panel doesn t dis
68. r more information see Using a SMART GoWire cable on the next page If 51 smarttech com kb 170177 CHAPTER 6 Using guest laptops with your interactive flat panel E To connect a guest laptop 1 Connect an HDMI cable from the guest laptop s HDMI input to your interactive flat panel s side terminal panel Connect a USB cable from the laptop s USB receptacle to your interactive flat panel s side terminal panel IMPORTANT The USB A receptacle is for USB devices only Do not connect the guest laptop to this receptacle Turn on the laptop Press the HDMI 2 input button on the remote control OR Press the Input button 2 on the front control panel until the input source is HDMI 2 E To return to using computer 1 1 Press the VGA 1 button on the remote control OR Press the Input button 2 on the front control panel until the input source is VGA Press the Input button 2 on the front control panel until the input source is VGA 1 Disconnect the guest laptop from the interactive flat panel if required Using a SMART GoWire cable Any computer connected to your interactive flat panel requires SMART software Typically you install this software on your room computer so that it s always ready to use However if you want to connect a laptop that doesn t have SMART software installed you can connect a SMART GoWire cable from the laptop to the USB cable for
69. ractive flat panel 2 00000 000 eee cece cece eee 47 Using the USB receptacle ooo 48 Using the SMART Meeting Pro application 000000 0000 e eee ee 49 Chapter 6 Using guest laptops with your interactive flat panel _ 2 2 002 222 51 Connecting a guest laptop ooo 51 Using a SMART GoWire cable _ 2 2 22 22 ccc ccc ccc cece cece ccc cece cece cece cece eeeeeeees 52 Connecting Computer 2 21 1 elec eee cece ccc ccc cece e eee eee nn 54 Chapter 7 Maintaining your interactive flat panel 0000000 0c ee eee 55 Updating your SMART software and firmware 00 0 002 002 2c cee cece ccc ccc cece cece ee ees 55 Calibrating your interactive flat panel 0000 000000 o coco ec eee cece eeeeeeeeeeees 58 v smarttech com kb 170177 CONTENTS Orienting your interactive flat panel 0 000000 c cece ccc ccc cece cece cece cee eeeeeeeeeees 59 Replacing a pen nib 00 222 cnc cnn 59 Cleaning the screen 0 000000 c ccc cece ee ee iarain cece cece eee eeeeeeeeeeeeeeeeeeeeeeeeees 60 Cleaning the presence detection Sensors 2 00 0 2 2 eee e eee eee e cece cee eeeeeeeceeeceeeeeeees 60 Cleaning the camera windows and reflective tape 2 00 02 2 00 eee eee eee cence 61 Maintaining Ventilation 0 000 VE A Pe eee eS Ss 61 Preventing condensation 0 000000 c cece ccc ccc ccc cece cece cece cece eeeeeeteeceeeeeeseeeeees 62 Checking the
70. rared remote control sensor is blocked or when it is in direct sunlight or strong lighting 33 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Infrared remote control buttons The remote control enables you to access on screen menus and change display and input settings Use the remote control s POWER ON button turn on your interactive flat panel and the STANDBY button to turn it off Use the remote control s input buttons to change input sources when switching between the connected computers 1 POWER ON STANDBY PICTURE 2 3 Boa ED ED ED E 21 DISPLAY MENU REMOTE CONTROLLER RU SMTSS ASPECT STILL MODE MTS 23 009000 22 Number Function 1 POWER ON Turns on your interactive flat panel STANDBY Turns off your interactive flat panel 2 ASPECT Selects picture aspect 3 STILL Turns on or turns off the still picture mode 4 Number pad Press buttons on the number pad to set and change passwords change channels orto customize or change 5 DISPLAY Turns on and turns off the on screen display menu 6 SET Makes selection 7 Left Right Increases or decreases the adjustment level within the on screen display menu 34 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Number Function Description 8 AUTO SET UP Enters auto setup menu 9 VOL
71. re to sunlight To evaporate condensation from your interactive flat panel 1 Remove the humidity source from the interactive flat panel if possible 2 Adjust the room temperature to normal operating ranges 3 Turn on the interactive flat panel for 2 3 hours If the screen condensation doesn t evaporate contact SMART Support smarttech com contactsupport Checking the interactive flat panel installation Inspect your interactive flat panel installation frequently to ensure that it remains securely installed e Check the mounting location for signs of damage or weakness that can occur over time e Check for loose screws gaps distortions or other issues that could occur with the mounting apparatus If you find an issue refer to a professional installer Removing your interactive flat panel To safely remove your interactive flat panel use two or more professional installers IMPORTANT Follow the instructions included with the floor stand or mounting apparatus 62 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel a To remove the interactive flat panel 1 Turn off your interactive flat panel and unplug the power cable from the wall outlet 2 Remove all accessible cables and connectors F WARNING o Donot move the interactive flat panel by connecting a rope or wire to the handles on the back The interactive flat panel can fall and cause personal injury and product damage 3 There are two
72. room the interactive flat panel turns on and displays a welcome screen and sounds a system chime Touching the screen activates the interactive flat panel When the sensors no longer detect people in the room the interactive flat panel returns to Standby mode Presence detection settings can be changed with the On Screen Display menu For information on cleaning your sensors see Cleaning the presence detection sensors on page 60 For more information on presence detection settings see Proximity control settings on page 83 31 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Using the infrared remote control The infrared remote control enables you to turn on and turn off your interactive flat panel change the input source change the volume and more You can also use the remote control to open the on screen menu and then change the interactive flat panel s settings If the remote control doesn t respond see Resolving remote control issues on page 74 Y CAUTION e Donot subject the remote control to strong shock e Keep the remote control away from liquids If it gets wet wipe it dry immediately e Donot expose the remote control to heat or steam e Donot open any part of the remote control other than the battery compartment and picture in picture compartment IMPORTANT The remote control system does not function when strong light strikes the remote control sensor or when there is an object between th
73. se the interactive flat panel You can install either SMART Meeting Pro software or SMART Notebook software SMART Board 8055i SMP interactive flat panels also include a SMART GoWire auto launch cable that provides the features of SMART Meeting Pro software without installing the software on your computer For more information about using the SMART GoWire auto launch cable see Using a SMART GoWire cable on page 52 NOTE For laptops that are only occasionally used for your interactive flat panel you can use a SMART GoWire cable instead of installing SMART Meeting Pro software Once you install SMART Notebook software or SMART Meeting Pro software on the computer that s connected to your interactive flat panel you have touch control of that computer s desktop You can open files move icons and write or erase digital ink using the included pens and eraser 25 smarttech com kb 170177 CHAPTER 4 Installing SMART software Installing SMART Meeting Pro software You can download and install SMART Meeting Pro software from the SMART website IMPORTANT Register your product at smarttech com registration so that you can obtain a software product key which is required for activation E To download SMART Meeting Pro software 1 Goto smarttech com downloads 2 Scroll to the SMART Meeting Pro software section 3 Click Choose a version and then select the version that you require 4 Follow the on screen instructions to save the executable
74. sence detection on the next page Turn on your computer Press the Power button Y on the front control panel You can also press the POWER ON button on the remote control Your computer s logon screen or desktop appears on your interactive flat panel IMPORTANT If the power button light on the front control panel is off either the interactive flat panel is not plugged in or the main power switch on the bottom terminal panel is turned off To find the main power switch see Back view on page 6 oO To turn off your interactive flat panel 1 Turn off your computer 2 Press the Power button Y on the front control panel 30 You can also press the STANDBY button on the remote control NOTE If presence detection is enabled the interactive flat panel tums off automatically when the sensors no longer detect people in the room For more information on presence detection settings see Proximity control settings on page 83 smarttech com kb 170177 CHAPTER 5 Using your interactive flat panel Understanding presence detection NOTE If ECO STANDBY is enabled presence detection functionality is limited For more information see Setup settings on page 82 Sensors for presence detection The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16 5 m away when the interactive flat panel is in Standby mode When the sensors detect motion in the
75. t be accessible after installation e Carry and lift the interactive flat panel by gripping the handles and sides o o O a sos OCE oo a i e To mount the interactive flat panel on a wall you require a standard VESA 600 mm x 400 mm compatible wall mount bracket not included The wall mount bracket must have minimum depth of 14 mm to ensure sufficient space for the speakers e Use M8 screws to fasten the wall bracket The screws must be 14 15 mm long plus the thickness of the bracket and the washer e The recommended fasten force is 99 57 121 70 in lb 11 25 13 75 N m e Refer to the instructions included with the mounting equipment for more detailed information 11 smarttech com kb 170177 CHAPTER 2 Installing your interactive flat panel Choosing a mounting location Consider the following when you select a location for the interactive flat panel e The wall must be strong enough to support the interactive flat panel and the mounting equipment The interactive flat panel weighs 98 Ib 44 5 kg e Do not install the interactive flat panel in a location where a door or gate could hit it e Do not install the interactive flat panel in an area where it will be subjected to strong vibrations or dust e Donot install the interactive flat panel near where the main power supply enters the building e Ensure adequate ventila
76. t side of your interactive flat panel has the Menu control menu control panel and the side terminal panel paniel USB A receptacle for a USB drive USB B receptacle for a guest laptop USB 3 HDMI video input for a guest laptop HDMI 2 Menu control panel The menu control panel enables you to access the on screen display menu to adjust display and audio settings For more information on the on screen display menu see Adjusting video settings with the on screen display menu on page 79 USB receptacle The USB receptacle takes a USB type A connector such as a USB memory drive For more information on this receptacle see Using the USB receptacle on page 48 NOTE You can disable this USB receptacle so a computer cannot access it For instructions see Disabling the USB receptacle on the side terminal panel on page 22 Side terminal panel The side terminal panel has USB and HDMI receptacles for connecting a guest laptop For more information on the side terminal panel see Connecting a guest laptop on page 51 Back view The back of the interactive flat panel includes the bottom terminal panel the inside terminal panel the speaker wire connections and the appliance for SMART Board 8055ie SMP interactive flat panels only 6 smarttech com kb 170177 CHAPTER 1 About your interactive flat panel IMPORTANT Connect all required cables before you wall mount your interact
77. that it stays dry Damage to this strip affects touch interactivity a To clean the interactive flat panel screen 1 Shut off your computer and then disconnect the power sources for your computer and your interactive flat panel 2 Wipe the screen with a lint free non abrasive cloth Cleaning the presence detection sensors The interactive flat panel has two presence detection sensors on its frame The sensors should be inspected annually for dust and should be cleaned if any obvious dust buildup has occurred YY CAUTION Do not use compressed air water chemical agents or cleaning agents to clean the sensors a To clean the sensors Gently wipe the sensors using a clean lint free cloth 60 smarttech com kb 170177 CHAPTER 7 Maintaining your interactive flat panel Cleaning the camera windows and reflective tape The DViT technology in your interactive flat panel uses four cameras in the corners of the frame and the reflective material between the screen and the bezels Excessive dust buildup on the camera windows or reflective tape can impair touch performance These areas should be inspected annually for dust and should be cleaned if any obvious dust buildup has occurred YY CAUTION e Donot use compressed air to clean the camera windows or borders e Donot use water chemicals or cleaning agents ea To clean the camera windows and reflective tape 1 With aclean lint free cloth gently wipe the camera windows in th
78. the infrared remote control 0000000 c cece cece eee ee cece cece eeeeeeceeeeeeeeees 32 Installing batteries in the remote control 2 222222 e cee e eee c cece cece eeeeeees 32 Infrared remote control SenSOr 00200 c cece cece cece ce eee cece eeeeeeeeeeeeeeeeeees 33 Infrared remote control buttons 0 000022222 eee e cece cece cece eeeeeeees 34 Getting started with your SMART Board interactive flat panel 2 22 22220 2 220 222 36 About SMART INK 22c5 22 c 0200n 24000 ita ii a 36 SMART Ink NOUS iii dia 36 SMART Ink Document Viewer 0 022 e cece cece eceeeeceeeeeees 36 SMART Ink Toolbar 000 00002 e cece cece ee eeeeeeeececseceeeeeees 36 About your SMART software _ 22222 e cece cece cece cece cece cece cece cece cece eee eeeeeeeeeeeeey 37 SMART Product Drivers 2 222 2 2 2 eee cece cece cece cece ccc aa cece cccecececeeeeeeees 37 SMART Notebook software l a 0000000000000000 000000100 e cece cece eeeeeeeeeceeeeeees 37 SMART Meeting Pro software 0 22202 c cece eee ce ccc cece ccc cece cece cece eeeeeeees 37 Writing or drawing in digital ink 2 22 22 c cece cc cece ccc cece eeeeeeeees 37 Entering text on the interactive flat panel 2 00 0 2 c cece cece cece ec ec cece ee eeeeeeeeees 38 Changing pen settingS 0000 o cece ccc cece cece ccc ccc cece cece cece cece ee eeeeeteeeereeees 38 Using Locked Ink mode o
79. tion or provide air conditioning around the interactive flat panel so that heat can flow away from the unit and the mounting equipment e f you mount the interactive flat panel in a recessed area leave at least 4 10 cm of space between the interactive flat panel and the recess walls to enable ventilation and cooling Choosing a mounting height Consider the general height of your user community when your choose the mounting height for the interactive flat panel 12 smarttech com kb 170177 Chapter 3 Connecting computers and peripheral devices Installing the speakers 12 2 2 22 e ccc e cece cece cece nn 14 Connecting a room control system 2 2 e eee aa aa cece cece cece eeeeeeeeeeeees 17 Connecting computers to your interactive flat panel 000 00000222 e cece cece cece cece eee cece ee 18 Interactive flat panel touch control and video input connections 2222 22eeeee ee 19 Connecting to power and computer 1 2 2 eee cece cece cece eee ceccecececceceeee 19 Computer 1 connection diagram 2 2222 c cece cece cece cece cece cece eee eee e cece cece ee eeeeeeeees 19 Installing computer 2 connection 000022 c cece cece ccc eee ee aaan anaana oraaa anean 20 Computer 2 connection diagram 222 2222 e cece e cece eee e cece cece cece cece cece ee eeeeeeeeeees 21 Disabling the USB receptacle on the side terminal panel 202 00000 c eee ee
80. tting started with the SMART Meeting Pro application The SMART Meeting Pro application starts automatically when you start your interactive flat panel See the Help for more detailed information on how to use SMART Meeting Pro application a To access the SMART Meeting Pro application Help UA 1 Press the Whiteboard Ea button 2 Press Help from the menu and then select Contents 49 smarttech com kb 170177 Chapter 6 Using guest laptops with your interactive flat panel Connecting a guest laptop 2 e aa raora raora araara norane 51 Using a SMART GoWire cable 0 222 c cece cece cece cece cece eceeeeeeeeeeees 52 Connecting computer 2 2 2 0 020 00 c cco cece eee ee ee eee cece cece cece eee eeeeeeeeeeeeeeaes 54 Connecting a guest laptop You can connect a guest laptop to the side terminal panel of the interactive flat panel When a guest laptop is connected the laptop s desktop is displayed on the interactive flat panel and touch interactivity is enabled For a diagram of the various computer options see Connecting computers to your interactive flat panel on page 18 IMPORTANT The guest laptop must have SMART Product Drivers installed If it does not you will need to connect the laptop to the interactive flat panel using a SMART GoWire cable If you purchased an SBID8055i SMP or SBID8055ie SMP model you can use the supplied SMART GoWire cable to connect your guest laptop to the interactive flat panel Fo
81. ur computer doesn t meet system requirements Upgrade your computer or replace it witha more powerful computer You haven t used a USB 2 0 cable to connect your interactive flat panel to your computer Use a USB 2 0 cable and ensure it is connected to a USB 2 0 receptacle on your computer When you touch the screen You aren t touching the the pointer appears in the screen at right angles wrong location For more information see Touching and drawing on your SMART Board interactive whiteboard is Inaccurate smarttech com kb 131299 Your interactive flat panel isn t oriented 71 smarttech com kb 170177 Orient your interactive flat panel Press the orient button on the color select module and then follow the on screen instructions For more information see page 59 CHAPTER 8 Troubleshooting for your interactive flat panel Symptom Causes Your desktop isn t centered on the screen Solution Press the AUTO SET UP button on your remote control to reset your interactive flat panel OR Press MENU on the menu control panel and then select ADJUST gt AUTO SETUP in the on screen display menu using the buttons on the menu control panel For more information see page 79 IMPORTANT You might have to do this more than once An area of the screen doesn t respond to your touch or when you draw digital ink the lines are broken Something is blocking the cameras Ensure
82. your interactive flat panel The SMART GoWire cable enables you to have touch control of your laptop and use SMART Meeting Pro software without installing the software on your laptop A SMART GoWire cable is included with SMART Board 8055i SMP and 8055ie SMP interactive flat panels 52 smarttech com kb 170177 CHAPTER 6 Using guest laptops with your interactive flat panel IMPORTANT Your interactive flat panel supports the SMART GoWire cable with SMART Meeting Pro software only It does not support the SMART GoWire cable with SMART Notebook software fa To use a SMART GoWire cable 1 2 3 Connect a video cable from your interactive flat panel to your laptop Connect the USB cable from the USB receptacle on your interactive flat panel to your laptop Change the video input to your laptop s video connection using the remote control or the front control panel Disconnect the USB cable from your laptop and then connect it to the SMART GoWire cable s USB A receptacle IMPORTANT If the SMART GoWire cable is not connected to your interactive flat panel through a USB cable you have access to SMART Meeting Pro software on your laptop for five minutes and then the software closes Connect the SMART GoWire cable s USB connector to your laptop The AutoPlay dialog box appears Select Start SMART Meeting Pro SMART Meeting Pro software starts You have touch control of your laptop on your interactive flat panel and can

SMART Board 8055i interactive flat panel user's guide

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