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1. l L 2 2 3 3 4 4 e Appendix B Related service information 195 2 A
2. A CD ROM C1lass 3A Class 3B CD ROM 4 A 18Kg 32Kg 55Kg 196 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide A
3. AA 20a 10 10 A 4 dE 82 Kg Appendix B Related service information 197 198 BR Server Library le PE FA Y A GU22 HSS AZ SUC 0 HSE ge 9 32 918 AVEMO SH USE HAE pH amp O9 9 Sega nes LS sol Ol Aeg UC HE SA FA Salt Ol Ho E MAGIA HA El he F0 31082 1 AS aa Ast a SU ANSE Ed Lieu ARE asc 411348 loads ARE sta He ANZA ABOU ES 0 Mel Si SME LE MPSS 6H OAS EERE Was 2040 1 28 49 718 SUC 1 2E ASAE BUC 2 84 PE MOSS SAO eizrerLici 2 N SW EIA AA DEE SUC 3 45 HSS ASE ABSUIC 3 415 HOSS AME OA MHAEU CH 4 BASH del 208 AEB 4 SAM DE HOSS HASUO 5 AAAS BUC 3122 20 cls Ni WE IBM FS HS 33F8354 MES HI HLA ados ssa 5390 HAIE ASIA AASA ds WAS 21 de 230 NOA SAS MISA MIOI A SVS SL DS s os MAE MO IE CIO 0 US AS MHS AS Mel ce Neo SON Sus QSLICI CSS FAHA ANAL SO SIA BSS
4. VRM 2 J1 o _ m Da s Z Microprocessor 2 U9 5 e RS c a mi po mi po Microprocessor 1 U13 E DO A ph cal DO CE Hc VRM 1 J17 i i Fi 4 O gt Dm n DO LI A Oo cool DI oo O E Note For additional illustrations of the system board components see System board option connectors on page 48 Complete the following steps to install an additional microprocessor 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 84 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rack configuration on page 57 Open the cover on the air baffle assembly See the illustration following step 3 on page 82 if needed Note It is not necessary to remove the a
5. TIBM 33F8354 100 C 3 4 CD ROM DVD
6. 180 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 4 A 218 kg 37 95 232kg 70 54 gt 55 kg 121 2 4 Es 5 Ei See eae Ree AA 2 7 10 6 A ee NC RARI MSCRTEDERSOR Appendix B Related service information 181 W N L4 a gt WRRESEN MERZIA JE e ERE Baad aoe NMIERIBEASEE 8 A E gH ET 10 AN 82kg 180 85 gt 82 kg 180 65 182 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting
7. O IDE CD ROM drive J21 Fans J25 lena Diskette drive J22 Center fans on Pr 533 MHz system board Rear fans on all other o D _ Light Path Diagnostics System boards panel J23 gt Operator information J panel J24 a SCSI channel A ool 344 E oo O SCSI channel B 451 Go 1 On off reset panel J47 Front fans J50 Chapter 4 Customer replaceable units 49 System board external port connectors The following illustration shows the location of the input output external port connectors on the system board Keyboard J2 1 Io Mouse J3 E Parallel J5 i Dl Serial J8 i H o pu I I I po i I RS 485 J13 E po Rear USB J16 j Video J19 F a Ethernet J26 oo Front USB J29 q 0000000 0 oo m OO m
8. A meen 1 1 2 2 3 3 4 Appendix B Related service information 179 H n N itt d IBM 33F8354 DIRO RETE UND NDA MEER c 100 212F TH 3 m DE CD ROM DVD il i o 3A 3B
9. l O cable restraint PHI bracket e Hot swap Y 0 1 power supply 2 a Release latch ce El NS o o Handle ci LI a L Co 10d AC power LED 5 Be p DC power LED 0 LZ E 128 q Hot swap ANS j power supply 1 a Power cord restraint bracket e 1777 E oh Before you continue with the power supply replacement procedure review the following Chapter 4 Customer replaceable units 87 Notes 1 Two cable restraint brackets are on the rear of the tower model servers After you connect the cables to the selected devices you can use these cable restraint brackets to manage the cable routing Route the power cords through the power cord restraint bracket on the bottom Route the remaining cables for example the cables that are connected to the I O ports through the I O cable restraint bracket on the top If you install or remove a power supply observe the following precautions 88 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Statement 8 A CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of
10. Appendix C Notices 209 210 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Part Number 24P2965 1P P N 24P2965
11. Fan assembly latch Hot swap fan assembly Hot swap fan Release lever Chapter 4 Customer replaceable units 95 Determine which fan to replace by checking the LEDs on the fans The front fans center fans and rear fans are installed differently from each other This section contains separate instructions for each group of fans Replacing a front fan Complete the following steps to replace front fan 5 or 6 blower Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page on page 169 Remove the server cover see en vin the server left side cover and bezel tower model on page 55 or l Removing the server top cover and bezel rack configuration on page 57 Attention To ensure proper system cooling do not remove the server cover for more than 30 minutes during this procedure 3 Press the orange fan release latch in the direction indicated by the arrow 4 Pull the fan out of the server 5 Align the two tabs on the replacement fan with the notches in the server and press the fan into the corresponding connector Press the front edge of the fan to engage the latch fully and secure the fan in the server 6 Verify that the FAN LED on the diagnostic LED panel see Light Path Diagnostics on page 38 is not lit If the FAN LED is lit reseat the fan 7 Reinstall the server cover see Installing the server bezel and left
12. 1 1 2 2 L Eiht RH ERA 3 3 4 4 SACR ER o 2 A IBM 33F8354 DELA Ak 3 d diii 100 C 212 F Ri A 3 A Ge CD ROM gt DVD 38 GPASHETOBHGAUE SU X To TRE E REAL MIL gt AE SSA ARA Class 3A X Class 3B EHEM HER D E 1 FEES EE DIAL S ALA AEE E diea xSeries 235 Type 8671 Hardware Maintenance Manual and
13. Note See System on page 162 to determine which components should be replaced by a field service technician Message Action Power supply x DC good fault level critical power good signal not detected for power supply x Replace power supply x Power supply x temperature fault Replace power supply x Power supply x removed No action required information only Power supply x fan fault level critical fan fault in power supply x Replace power supply x Power supply x 12 V fault level critical overcurrent condition detected See Power checkout on page 40 Power supply x 3 3 V fault level critical 3 3 V power supply x had an error See Power checkout on page 40 Power supply x 5 V fault level critical 5 V power supply x had an error See Power checkout on page 40 System running non redundant power level noncritical system does not have redundant power Add another power supply 2 Remove options from system 3 System can continue to operate without redundancy protection if Steps1 and 2 are not followed System under recommended voltage for x level warning indicated voltage supply under nominal value value for x can be 12 12 or 5 Check connections to the power subsystem 2 Power supply Power cage assembly if installed System shutdown Refer to the following tables when experie
14. O pov Optional serial 533 MHz system board only J48 50 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide System board switches and jumpers The following illustration shows the location of the system board switch block SW1 and jumper blocks J28 and J42 on the system board Emu Ro ro HO m O ji ab rH q E Boot block recovery p J28 ILL bo D a 1 AL Normal Update IXA adapter jumper J42 O ay 1l lol 2 30 Qs 12 23 Disabled Enabled _ ird E q System board Pe f switch block SW1 0 mW A i Chapter 4 Customer replaceable units 51 Table 6 describes the function of each switch on the switch block Table 6 Switches 1 8 Switch Switch number Default value description 8 Off 400 MHz system board Reserved 533 MHz system board Disable Wake on LAN after ac power on 7 Off Power on override When toggled to On this switch forces the server to turn on overriding the p
15. 1 Alle Ger te ausschalten und Alle Ger te ausschalten Netzstecker ziehen Zuerst Netzstecker von Steckdose l sen 2 Zuerst alle Kabel an Einheiten Signalkabel von AnschluBbuchsen l sen anschlieBen Boo mo Alle Kabel von Einheiten l sen 3 Signalkabel an AnschluBbuchsen anschlieBen 4 Netzstecker an Steckdose anschlieBen 5 Ger t einschalten Appendix B Related service information 189 190 Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgemaBer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks
16. 144 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Power problems Symptom FRU action The computer does not turn on di Verify that The power cables are properly connected to the computer The electrical outlet functions properly The type of memory installed is correct If you just installed an option remove it and restart the computer If the computer now turns on you might have installed more options than the power supply supports 2 Override front panel power button a Disconnect computer power cords b Reconnect power cords If computer turns on a Operator information panel If computer does not turn on System board 3 See Undetermined problems on page 157 The computer does not tum off 4 Verify whether you are using an ACPI or non ACPI operating system If you are using a non ACPI operating system a Press Ctrl Alt Delete b Turn off the system by holding the power control button for 4 seconds c If computer fails during BIOS POST and power control button does not work remove the AC power cord 2 If the problem remains or if you are using an ACPl aware operating system suspect the system board Note See System on page 162 to determine which components should be replaced by a field service technician Seria
17. page 60 e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 e Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server and any attached devices Disconnect all external cables and power cords from the back of the server Remove the server cover see Removing the left side cover on page 55 Remove the front bezel see Removing the bezel on page 56 Disconnect and remove adapters and spacers see Working with adapters on Remove the two central fans see Replacing a hot swap fan on page 95 Remove the plastic baffle Chapter 5 Service replaceable units 119 8 Disconnect the operator information panel cable from the system board 9 From outside the server push the tab on the panel H making sure to press the tab near the chassis the panel will disengage from the chassis X da 3 X 10 Remove the panel carefully threading the cable past the other components and through the opening in the chassis Note If the cable has been secured in the cable clamps gently pull it out of the clamps before pulling the cable through the opening in the chassis 11 To install the operator information panel reverse the previous steps Notes a Thread the cable through the opening in the chassis and extend it into the server before attaching the operator information p
18. Note If you have not already removed the door remove it as described in Removing the server door tower model on page 54 Bezel release lever 1 Review the information in Installation guidelines on page 45 i static sensitive devices on page 46 and Safety information on page 169 2 Press up on the bezel release lever 3 Pull the top of the bezel away from the chassis then lift the bezel to disengage the bottom tabs 4 Remove the bezel from the server and store the bezel in a safe place 56 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Removing the server top cover and bezel rack configuration This section describes how to remove the top cover and bezel from a rack configuration server Removing the top cover The following illustration shows how to remove the top cover from a rack configuration server Top cover Left side latch Complete the following steps to remove the server top cover 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Press down on the plastic cover release latch on the front of the server 3 While pressing the plastic cover release latch slide the top cover slightly toward the rear of the server the cover will stop after approximately 25 mm 1 inch Release the cover release latch then lift the co
19. System on page 162 Note See to determine which components should be replaced by a field service technician Message Action Host fail level informational built in self test for the host failed 1 2 3 Reseat the microprocessor Reseat the VRM Replace the microprocessor CPU 156 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Bus fault messages Note See System on page 162 on page 162 to determine which components should be replaced by a field service technician Bus fault messages Message Action Failure reading 12C device 1 If installed reseat the I2C cable between Remote Supervisor Check devices on bus 0 Adapter in PCI slot 1 J32 and system board J45 2 Memory DIMMs 3 System board Failure reading 12C device 1 Reseat the I2C cable between the operator information panel Check devices on bus 1 and system board J24 2 Operator information panel 3 System board Failure reading 12C device 1 Reseat the cable between system board and the power supply Check devices on bus 2 power cage assembly if installed J10 2 Power cage assembly if installed 3 Power supply 4 System board Failure reading 12C device Reseat the cable between the DASD backplane and connector Check devices on bus 3 J10 of system board 2 DASD backplane 3 System board _ Failure reading I2C device System boar
20. 1 Select the controller channel for the drive to format from the list of adapters Select Device Properties from the resulting screen Use the arrow keys or 4 to highlight the drive to format Use the arrow keys or gt or the End key to scroll to the right Highlight the Format item then press Enter to begin the low level formatting operation Fo PD Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy to use setup and installation program that is designed for your IBM server The ServerGuide program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware The ServerGuide program simplifies operating system installations by providing updated device drivers and in some cases installing them automatically If a later version of the ServerGuide program is available you can download a free image of the ServerGuide Setup and Installation CD or you can purchase the CD To download the image go to the IBM ServerGuide Web page at http www ibm com pc qtechinfo MIGR 4ZKPPT html To purchase the latest ServerGuide Setup and Installation CD go to the ServerGuide fulfillment Web site at http www ibm com pc coupon The ServerGuide program has the following features to make setup easier An easy to use interface with online help Diskette free setup and configuration programs that are based on
21. Hard disk 2 217 XXX 002 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 3 217 XXX 003 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 4 217 XXX 004 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 5 217 XXX 005 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 6 264 XXX ONN Failed tape drive test Tape cartridge if user executed the Read Write Tape Drive test failure code of XXX 256 SCSI or power cable connected to tape drive with SCSI ID nn Tape drive with SCSI ID nn refer to the Help and Service Information appendix of the tape drive s User Guide System board or SCSI controller run SCSI controller diagnostic to determine if the SCSI bus is functioning properly 264 XXX 999 Errors on multiple tape drives see error text for more info See error messages text in the PC Doctor error log for detailed information on each individual tape drive error 301 XXX 000 Keyboard Failed keyboard test 405 XXX 000 1 Verify that Ethernet is not disabled in BIOS Failed Ethernet test on controller on the 2 System board system board 405 XXX 00N Adapter in PCI slot n
22. SCSI connectors The following illustration shows the 68 pin female D shell SCSI connectors These connectors conform to the SCSI standard Your server has one standard serial port that the operating system can use and one optional serial port Some application programs require specific ports and some modems function properly only at certain communication port addresses You might need to use the Configuration Setup Utility program to change communication port address assignments to prevent or resolve address conflicts Viewing or changing the serial port assignments To view or change the serial port assignments 1 Restart the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 3 From the main menu select Devices and I O Ports then press Enter Note The Devices and I O Ports choice appears only on the full configuration menu If you set two levels of passwords you must type the administrator password to access the full configuration menu 112 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 4 Select the serial port then use the arrow keys to advance through the settings available 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Serial port connectors The following illustration shows the 9 pin male D shell serial port connector on the rear of your server This co
23. on page 45 Read the safety notices at Safety information on page 169 Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server Disconnect all external cables and power cords from the back of the server Remove the front bezel see Remove the server cover see l Removing the left side cover on page 55 Remove the two front fans see Disconnect and remove adapter cards and spacers see ladapters on page 60 Remove the two central fans see Replacing a hot swap fan on page 95 Remove the plastic baffle 9 Remove the DASD backplane see DASD backplane on page 122 10 Disconnect the fan cable from the system board aaron ON a SS TE gt a 11 Press in the tabs El with the tip of a flat blade screwdriver until the housing releases and tilts up El then pull the housing out of the two notches on the front of the chassis and lift the housing out of the server 12 To replace the blower housing reverse the previous steps making sure that the two tabs are inserted into the notches on the front of the chassis 124 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Hot swap card Complete the following steps to remove the hot swap card Note gr 0 mon 6 e Read Installation guidelines on page 45 Read the safety notices at
24. The following illustration shows the auxiliary device connector on the rear of your server This connector conforms to the industry standard for a PS 2 pointing device No 07 x 1 Ultra320 SCSI system board connectors Your server has an integrated dual channel Ultra320 small computer system interface SCSI controller This controller supports two independent internal Ultra320 SCSI channels The SCSI channel connectors are on the system board Each channel supports up to 15 SCSI devices This controller uses 110 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Double transition clocking to achieve up to 320 MB per second data transfer rates Domain name validation to negotiate compatible data transfer speeds with each device Parity checking to ensure data reliability An active terminator for SCSI bus termination The server comes with one SCSI cable that is connected from the internal SCSI channel A connector to the standard hot swap drive backplane You can attach additional internal SCSI devices to the other internal SCSI channel B connector or you can use channel B for external SCSI devices To use channel B for external SCSI devices remove the external SCSI knockout from the rear of the server see for external SCSI knockout location and secure the free end of an optional channel B cable in the new opening If you want to attach external SCSI devices to the server without using the i
25. problem 2 Power supply 146 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician AC good LED DC good LED Description FRU action On Off Standby mode or dc 1 problem the system starts with no errors a Power switch assembly b System board If the dc good LED is lit replace the you isolate the problem 3 Power supply 4 Power cage assembly if installed 5 System board Power is working properly N A Check system board cable connectors J4 and J10 Move switch 7 of SW 1 to bypass power control If the dc good LED is lit press Ctrl Alt Delete Watch the screen for any POST errors Check the System Error Log for any listed problems If 2 Remove the adapters and disconnect the cables and power connectors to all internal and external devices Turn on the system adapters and devices one at a time until POST error codes In the following error codes X can be any number or letter Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 062 1 Run the Configuration Setup Utility program Three consecutive startup failures using gt Batt the default configuration ne 3 System board 4 Microprocessor
26. 101 102 System board System and processor error 106 System board System and processor error ci TT 1 Memory DIMM Channel check error 3 Systeam board n i TE 1 Failing adapter Adapter read only memory error Rrndiagrnostics si h 1 Microprocessor misma sache aimar 2 Optional microprocessor if installed 151 Real time clock error por etes Run diagnostics Battery System board 161 Real time clock battery error D Run the Configuration Setup Utility program Battery System board Chapter 6 Symptom to FRU index 147 System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 162 1 Run the Configuration Setup Utility program Device configuration error 2 Battery Note Be sure to load the default settings i and any additional desired settings then 3 Failing device save the configuration 4 System board 163 1 Run the Configuration Setup Utility program Real time clock error 2 Battery 3 System board 164 1 Run the Configuration Setup Utility program Memory configuration changed 2 DIMM 3 System board 175 Hardware error System board 176 1 Run the Configuration Setup Utility program Computer cover or cable cover was System board removed without a k
27. 71P8037 00N6409 09N7499 02R1872 59P4159 59P4238 02R9322 59P4160 21P9660 09N9474 24P3525 25P2671 32P8582 37L3570 59P4840 59P4845 25P6309 49P2010 49P2129 09N4306 09N4305 24P1284 21P9707 49P2038 49P2139 49P2028 49P2157 06P5778 02R0970 02R9308 00N6407 21P9665 CRU FRU CRU CRU FRU CRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU CRU FRU CRU CRU CRU CRU CRU CRU FRU FRU FRU FRU FRU FRU CRU CRU CRU CRU CRU CRU CRU CRU FRU FRU FRU CRU CRU CRU CRU CRU Index System xSeries 235 Type 8671 Models 11X 1AX 21X 2AX 31X 3AX 41X 4AX 61X 6AX 6BX 71X 7AX 7BX Slide diskette drive all models Hot swap card assembly all models Lock assembly all models Power cage assembly models 1AX 2AX 3AX 4AX Clip VRM all models Slide DASD all models Mouse assembly all models Battery 3 0 volt 8590 all models Bracket tape backup all models Thermal grease kit all models Alcohol wipe kit all models System service label models 61X 6AX 6BX 71X 7AX 7BX System service label all models Miscellaneous parts kit all models contains light pipes 4 EMC clips 5 3 5 x 10 phillips screws 10 3 x 8 Plastite screws 10 self tap screws 5 power switch cover 2 diskette cable clamp 5 LED cable clamp 5 3 x 10 screws 5 EMC springs 20 bumper feet 6 8 16 Plastite screws 10 sire retainer links 2 serial number mount brackets 2
28. DIMM 1 U9 DIMM 2 Microprocessor 1 a DIMM 3 U13 UH DIMM 4 J7 J9 J11 J12 J14 J15 nt y d VRM 1 417 TL DIMM 5 al po DIMM 6 I A i iT Remote Supervisor j Adapter J27 PCI slot 1 32 bit 5 0 J32 PCI X slot 2 64 bit 3 3 V J36 O w PCI X slot 3 64 bit 3 3 V mi 438 PCI X slot 4 64 bit3 3V 441 ek ET PCI X slot 5 64 bit 3 3 V xoc ry 133 MHz hot plug J43 PCI X slot 6 64 bit 3 3 V C 133 MHz hot plug J45 x Battery BH1 00000000 48 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide System board internal cable connectors The following illustration shows the internal cable connectors on the system board System board identification some models n gt o Di Power J4 Mesi iz zo gt 2 SO O He Power signal J10 iji d po j Fans J18 d po Rear fans on 533 MHz system board E ba Center fans on all other E y system boards
29. PCI X bus B error LED CR68 PCI X slot 5 power LED CR75 PCI X slot 5 internal attention LED CR73 PCI X slot 5 external attention LED CR74 PCI X bus C error LED CR76 PCI X slot 6 external attention LED CR77 PCI X slot 6 internal attention LED CR78 PCI X slot 6 power LED CR79 ar CPU 2 error LED CR4 VRM 2 error LED CR1 J l Eum O CPU mismatch error LED CR14 Power error LED CR15 DIMM 1 error LED CR16 DIMM 2 error LED CR17 DIMM 3 error LED CR18 DIMM 4 error LED CR20 DIMM 5 error LED CR22 DIMM 6 error LED CR23 CPU 1 error LED CR24 VRM 1 error LED CR33 N Service processor activity LED CR67 Chapter 4 Customer replaceable units 53 Removing the server door tower model The following illustration shows how to remove the door from the tower model server Flange Server door Complete the following steps to remove the server door 1 Review the information in Installation guidelines on page 45 stat
30. The mouse or pointing device 1 Verify that not work F does ne Wo The mouse or pointing device cable is securely connected and that the keyboard and mouse cables are not reversed The mouse device drivers are installed correctly Both the computer and the monitor are turned on Mouse or pointing device System board Chapter 6 Symptom to FRU index 141 Note See System on page 162 to determine which components should be replaced by a field service technician Memory problems Symptom FRU action The amount of system memory displayed is less than the amount of physical memory installed 1 Verify that The memory modules are seated properly You have installed the correct type of memory f you changed the memory you updated the memory configuration with the Configuration Setup Utility program All banks of memory on the DIMMs are enabled The computer might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually disabled 2 Check POST error log for error message 289 f the DIMM was disabled by a system management interrupt SMI replace the DIMM f the DIMM was disabled by the user or by POST a Start the Configuration Setup Utility program b Enable the DIMM c Save the configuration and restart the computer 3 DIMM 4 System board Note See System on page 162 to deter
31. Touch the static protective package that contains the DIMM option to any unpainted metal surface on the server Then remove the DIMM from the package 6 To install the DIMMs repeat the following steps for each DIMM that you install a Turn the DIMM so that the DIMM keys align correctly with the connector on the system board Attention To avoid breaking the retaining clips or damaging the DIMM connectors handle the clips gently b Insert the DIMM by pressing the DIMM straight into the connector Be sure that the retaining clips snap into the closed positions Note If a gap exists between the DIMM and the retaining clips the DIMM has not been properly installed In this case open the retaining clips and remove the DIMM then reinsert the DIMM 7 Close the cover on the air baffle assembly 8 If you have other options to install or remove do so now otherwise go to Installing the server bezel and left side cover tower model on page 100 Installing the server bezel and top cover rack configuration on page 10 82 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Installing an additional microprocessor Your server comes with one or two microprocessors installed on the system board Your server supports up to two microprocessors With two microprocessors your server can operate as a symmetric multiprocessing SMP server With SMP certain operating systems and application programs can
32. When you install a drive save the filler panel from the bay in case you later remove the drive and do not replace it with another 5 Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 6 Set any jumpers or switches on the drive according to the documentation that comes with the drive 7 Install the drive See the following illustration when installing a 5 25 inch removable media drive Note Use the blue plastic slide rails that come with the server as described in this step unless the drive comes with custom metal slide rails 78 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide If you are installing an SDLT drive use the custom metal slide rails and screws that come with the option package Follow the installation a that come with the option package then continue with step If you are installing a full high DLT drive use the custom metal slide rails and screws that are inside the 5 25 inch removable media drive bays Follow the installation instructions that come with the option package then continue with step 7d Non hot swap bay Non hot swap drive Slide rails Remove the blue snap on slide rails from inside the filler panel Clip the slide rails onto the sides of the drive Store the filler panel for later use Align the slide r
33. da IS THE SYSTEM PART OF A CLUSTER YES Schedule maintenance for the system Shut down all systems related to the cluster Run the storage test NO Go to step ERA IF THE SYSTEM IS NOT PART OF A CLUSTER Turn off the server and all external devices Check all cables and power cords Set all display controls to the middle position Turn on all external devices Turn on the server Record any POST error messages that are displayed on the screen If an error is displayed look up the first error in the heck the information LED panel System Error LED if it is on see 8 Check the System Error log If an error was recorded by the system 9 Start the diagnostic programs 10 Check for the following responses One beep Readable instructions or the main menu dx DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Chapter 6 Symptom to FRU index on page 129 YES Run the diagnostic programs If necessary see Diagnostic programs and error messages on page 33 If you receive an error see Chapter 6 Symptom to FRU index on page 129 If the diagnostic programs were completed successfully and you still suspect a problem see Undetermined problems on page 157 SA BON SN 30 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic tools overview The following tools are available to help you identify and resolve hardware related problems POS
34. duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Copyright IBM Corp 2002 205 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Active Memory Predictive Failure Analysis Active PCI PS 2 Active PCI X ServeRAID Alert on LAN ServerGuide C2T Interconnect ServerProven Chipkill TechConnect EtherJet Tivoli e business logo Tivoli Enterprise Oserver Update Connector FlashCopy Wake on LAN IBM XA 32 IntelliStation XA 64 Light Path Diagnostics X Architecture NetBAY XceL4 Netfinity XpandOnDemand NetView xSeries OS 2 WARP Lotus Lotus Notes SmartSuite and Domino are trademarks of Lotus Development Corporation and or IBM Corporation in the United States other countries or both ActionMedia LANDesk MMX Pentium and ProShare are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service mark
35. 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 208 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Taiwanese Class A warning statement RAIL HE FAIR Chinese Class A warning statement A Japanese Voluntary Control Council for Interference VCCI statement A ee
36. 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall
37. 3 Pack backplane 3 Table 8 on page 112 lists the SCSI identifiers IDs for the standard LVD SCSI backplane and hard disk drives Table 9 on page 112 lists the SCSI IDs for the 3 Pack backplane and hard disk drives 4 Cable identifiers are printed on the cables that come with your server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD option 5 For information about other options and using the 3 Pack Ultra320 Hot Swap Expansion option see the documentation that comes with the option kit 6 For additional information about cabling see Cabling example for a ServeRAID controller on page 66 and Cabling the server on page 106 7 The SCSI cables that come with your server can only be used with the integrated SCSI controller with RAID capabilities If a RAID controller other than the ServeRAID 5i is installed you must use SCSI cables that are compatible 70 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide with that controller To select and order the correct cables for use with your RAID controller contact your IBM reseller or IBM marketing representative Installing the 3 Pack Ultra320 Hot Swap Expansion option Notes 1 The 3 Pack Ultra320 Hot Swap Expansion Kit might contain some components that you will not need for this procedure For information about the contents of this option kit see the
38. 4 SCSI ID 3 SCSI ID 2 SCSI ID 1 SCSI ID 0 Rack configuration Hot swap bays SCSI ID 5 N l H Non hot swap e 7 bay A Ly Non hot swap bay B Non hot swap LL bay C mw Non hot swap ES bay D USB connector SCSIID 0 SCSIID 4 Hard disk drive SCSI ID 1 SCSI ID 3 activity light SCSI ID 2 Hard disk drive status light Note The SCSI IDs for the hot swap drives are printed on the bezel immediately adjacent to the hot swap drive bays see Table 8 on page 112 Your server comes with one 3 5 inch 1 44 MB diskette drive Your server also comes with one integrated drive electronics IDE CD ROM drive The CD ROM drive bay supports a 5 25 inch half high removable media drive You can install two additional 5 25 inch half high removable media drives or one additional 5 25 inch full high removable media drive in the removable media Chapter 4 Customer replaceable units 75 76 drive bays A and B The server supports full high and half high DLT SDLT and LTO drives For a list of supported options for your server go to http www ibm com pc us compat on the World Wide Web A three drop power signa
39. 5 J38 c PCI X slot 4 64 bit 3 3 V E J41 DE PCI X slot 5 64 bit 3 3 V ___inoo 133 MHz hot plug J43 PCI X slot 6 64 bit 3 3 V a T 133 MHz hot plug J45 d EA Battery BH1 7 Remove the battery a Use one finger to press the top of the battery clip away from the battery until the battery releases upward from the socket b Lift and remove the battery from the socket e 98 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 9 Insert the new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip b Press the battery down into the socket until it clicks into place Make sure the battery clip holds the battery securely I 7 IES EXA e pe Replace the plastic shield covering the bottom portion of the system board 10 Reinstall the adapter support bracket in the server see installing the adapter support bracket on page 58 11 12 13 Note You must reinstall the air baffle assembly when you reinstall the adapter support bracket Make sure that no cable is under the adapter support bracket or interferes with the center fans Important To ensure proper cooling and server operation you must keep the air baffle cover closed Reinstall the adapters and plastic dividers that you removed and reconnect the internal cables
40. CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU Chapter 7 Parts listing for the xSeries 235 163 Keyboard German Greek Hebrew Hungarian Korean Iceland Italy Norwegian Polish Portuguese Romanian Russian Serbian Cyrillic Slavic Spanish Swedish Finn Swiss French German Turkish Turkish UK English Yugosl Lat US English EMEA Chinese US Thailand French Canadian CRU No 37L2563 37L2564 37L2565 37L2566 02K0901 37L2567 37L2568 37L2569 37L2570 37L2571 37L2572 37L2573 37L2574 37L2575 37L2576 37L2577 37L2578 37L2579 37L2580 37L2581 37L2582 37L2583 37L2585 37L2587 37L0913 Power cord CRUs 164 For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three cond
41. Each operating system is different Read all the documentation about shutting down the operating system before continuing 2 Press the power control button on the front of the server Notes a After you place the server in Standby mode wait at least 5 seconds before you turn on the server again b You might need to press and hold the power control button for more than 4 seconds to cause an immediate shutdown of the operating system and to force it into Standby mode You can use this feature if the operating system stops functioning The ISMP can put the server in Standby mode as an automatic response to a critical system failure You can also put the server into Standby mode remotely by means of an optional Remote Supervisor Adapter or through connection to an ASM interconnect network IBM documentation CD Your server comes with a documentation CD which contains documentation for your server in Portable Document Format PDF and includes the IBM Documentation Browser to help you find information quickly System requirements 10 To run the documentation CD your system must have the following minimum hardware and software Microsoft Windows NT 4 0 with Service Pack 3 or later Windows 98 or Windows 2000 100 MHz Intel Pentium microprocessor 32 MB RAM xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Adobe Acrobat Reader 3 0 or later Adobe Acrobat Reader software is included
42. Failed Ethernet test on adapter in PCI slot n System board 415 XXX 000 1 Cable Failed Modem test Note Ensure modem is present and attached to server 2 Modem 3 System board 138 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms If you cannot find the problem in the error symptom charts go to Starting the diagnostic programs on page 34 to test the computer If you have just added new software or a new option and the computer is not working complete the following steps before using the error symptom charts 1 Remove the software or device that you just added 2 Run the diagnostic tests to determine if the computer is running correctly 3 Reinstall the new software or new device In the following table if the entry in the FRU action column is a suggested action perform that action if it is the name of a component reseat the component and replace it if necessary The most likely cause of the symptom is listed first Note See System on page 162 to determine which components should be replaced by a field service technician CD ROM drive problems Symptom FRU action CD ROM drive is not 1 Verify that recognized oN The IDE channel to which the CD ROM drive is attached primary or secondary is enabled in the Configuration Setup Utility program
43. Guide 11 1 F A Appendix B Related service information 183 184 Server Library KR CM HR 1 1 AES Dope CEE ARA o iw 1 A A db EAE ER i MRAMA S EETEEA ATE IIA ETERN PERLER ERTER RARE C0 ES AA AE AAO hy A d A DIRETTI OE di
44. I O blank tab brackets 5 card retainer latches 5 clamp assemblies 2 bezel 1 tape mounting kit 2 shadowbox shield 1 3 x 3 6 screws 10 cover latch spring 2 cover latch pawl 2 shaft standoff 10 slotted 3 5 screws 10 Power cord all models Cable SCSI 15 75 in all models Cable SCSI 10 in all models Cable SCSI 1 drop all models Cable IDE 2 drop models 61X 6AX 6BX 71X 7AX 7BX Cable serial models 61X 6AX 6BX 71X 7AX 7BX Cable blower all models Cable rear fan all models Cable fan all models Cable switch CD all models Cable single USB all models Cable IDE CD ROM drive all models Cable diskette drive all models Cable fan power rear models 61X 6AX 6BX 71X 7AX 7BX Cable fan power center models 61X 6AX 6BX 71X 7AX 7BX Rack slide optional Keyboard CRUs Keyboard US English French Canadian LA Spanish Arabic Belgium French Belgium UK Bulgarian Czech Danish Dutch French FRU No 00N6413 21P9672 00N6393 49P2025 31P6026 00N6412 24P0383 33F8354 1245681 59P4740 59P4739 02R9329 59P4225 59P4204 6952300 59P4201 59P4199 21P9703 02R9317 02R2061 37L6063 21P9681 21P9684 21P9685 21P9687 24P5085 24P5069 02R9301 02R9307 02R9312 CRU FRU CRU No 37L2551 37L2552 37L2553 37L2555 37L2556 37L2557 37L2558 37L2559 37L2560 37L2561 37L2562 CRU FRU FRU CRU CRU FRU CRU CRU CRU FRU FRU CRU CRU FRU CRU CRU
45. Oserver xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Oserver xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note Before using this information and the product it supports read Appendix C Notices on page 205 Ninth Edition February 2003 The most recent version of this document is available at http www ibm com pc support The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countr
46. Remote Supervisor Adapter in your server you can view additional menu choices in the Configuration Setup Utility program such as System Card Data Select this choice to display information about your server PCI Slot Device Information Select this choice to view the properties of adapters installed in PCI slots Administrator Password Select this choice to set or change the administrator password Remote Control Security Settings Select this choice to set a remote control password When you set a remote control password you can also set the number of failed attempts to enter the correct remote control password and the duration before another attempt is allowed For a list of supported options for your server go to http www ibm com pc us compat on the World Wide Web To order an optional Remote Supervisor Adapter contact your IBM Reseller or an IBM marketing representative Using passwords The System Security choice appears only on the full Configuration Setup Utility menu After you select this choice you can implement two levels of password protection power on password and administrator password The administrator password is available only if the optional IBM Remote Supervisor Adapter is installed in your server Power on password After you set a power on password you can enable the Unattended Start mode This locks the keyboard and mouse but enables the operating system to start The keyboard and mouse remain locked
47. Server off 8 to 80 Size tower model Height 440 mm 17 3 in Depth 700 mm 27 5 in Width 221 mm 8 7 in Weight 33 5 kg 74 Ib to 45 8 kg 101 Ib depending upon configuration Size 5 U rack configuration Height 216 mm 8 5 in Depth 674 mm 26 5 in Width 440 mm 17 3 in Weight 33 5 kg 74 Ib to 45 8 kg 101 Ib depending upon configuration Chapter 1 General information 3 4 Server controls and indicators This section identifies the controls and indicators on the front and rear of your server Note The illustrations in this document might differ slightly from your hardware Front view Tower model Operator information CD eject button panel CD ROM drive USB 3 connector activity LED Diskette green eject button Power control Diskette drive button shield activity LED if installed Hard disk Power control drive status button LED amber Hard disk Reset drive activity button LED green Cover release latch Model type serial number Rack configuration Operator Cover CD ROM drive CD eject button information release activity LED panel latch green Power control a button shield if installed Powe
48. Standby mode refers to the condition in which the server is connected to an ac power source but the server operating system is not running and all core logic is Chapter 1 General information 9 shut down except for the service processor In Standby mode the server can respond to service processor requests such as a remote request to turn on the server When the server is in Standby mode the power on LED on the front of the server flashes when the server is running the power on LED stays on and does not flash You can put the server in Standby mode in any of the following ways You can press the power control button on the server This starts an orderly shutdown of the operating system if this feature is supported by your operating system fthe server is connected to an ASM interconnect network which contains at least one system with an optional Remote Supervisor Adapter installed the server can be placed in Standby mode from the Remote Supervisor Adapter user interface f an optional Remote Supervisor Adapter is installed in the server the server can be placed in Standby mode from the Remote Supervisor Adapter user interface Attention You must disconnect all the server power cords from the electrical outlets to remove all power from the server Complete the following steps to put the server into Standby mode 1 See the operating system documentation for the proper procedure to shut down the operating system Note
49. Trademarks 206 Important notes Se o el vee ce le D rue 5 206 Product recycling and disposal zoo Jesse dee ME OO elk EOD ue 207 Electronic emission notices x de p euer vire caus 0 Federal Communications Commission FCO statement 207 Industry Canada Class A emission compliance statement 208 Australia and New Zealand Class A statement 208 United Kingdom telecommunications safety requirement 208 European Union EMC Directive conformance statement 208 Taiwanese Class A warning statement 209 Chinese Class A warning statement 209 Japanese Voluntary Control Council for Interference VCCI statement 209 viii xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 1 General information The IBM server xSeries 235 Type 8671 is a high performance server It can be upgraded to a symmetric multiprocessing SMP server through a microprocessor upgrade It is ideally suited for networking environments that require superior microprocessor performance efficient memory management flexibility and large amounts of reliable data storage Performance ease of use reliability and expansion capabilities were key considerations in the design of your server These design features make it possible for you to customize the system ha
50. and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs Table 8 on page 112 and Table 9 on page 112 list the SCSI IDs for the hard disk drives and backplanes that are connected to one channel In the typical configuration the standard hard disk drives and backplane are connected to channel A and the optional 3 Pack hard disk drives and backplane are connected to channel B See Working with the 3 Pack Ultra320 for instructions for installing the 3 Pack option and Installing internal drives on page 74 for instructions about installing hard disk drives Chapter 4 Customer replaceable units 111 Serial ports Table 8 SCSI IDs for standard hot swap hard disk drives and backplane Device SCSI ID Drive bay 5 5 Drive bay 4 4 Drive bay 3 3 Drive bay 2 2 Drive bay 1 1 Drive bay O 0 Backplane 8 Table 9 SCSI IDs for optional 3 Pack hot swap hard disk drives and backplane Device SCSI ID Drive bay 14 14 Drive bay 13 13 Drive bay 12 12 Backplane 9 The hot swap drive backplane controls the SCSI IDs for the internal hot swap drive bays However when you attach an external SCSI device to an optional SCSI adapter you must set a unique ID for the device See the information that comes with the device for instructions to set its SCSI ID
51. bezel toward the server until the two tabs at the top of the bezel snap into place The following illustration shows how to install the server top cover on a rack configuration server 2 Flange Top cover Cover release latch Chapter 4 Customer replaceable units 103 Complete the following steps to install the server top cover 1 Before installing the cover check that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server 2 Place the cover release latch in the open up position 3 Place the lip of the left side of the top cover over the top left edge of the server chassis 4 Rotate the top cover to a horizontal position inserting the tabs at the right side of the top cover into the matching slots in the server chassis 5 Slide the top cover forward until it locks in place 6 If you disconnected any cables from the back of the server reconnect the cables then plug the power cords into properly grounded electrical outlets Note If necessary see Input output connectors on page 108 for connector locations The Rack Installation Instructions provided on the IBM xSeries Documentation CD also give additional rack installation and cabling information Updating your server configuration When you start your server for the first time after you add or remove an internal option or an external SCSI device you might see a
52. board Two long and two short beeps Video adapter No beep symptoms System on page 162 to determine which components should be replaced by a field service technician No beep symptom FRU action No beep and the system 1 Check speaker cables operates correctly 2 Speaker 3 System board No beeps occur after 1 Run the Configuration Setup Utility program and set the Start Options successfully completing POST Power On Status to enable ne pamer on status te disabled 2 Check the speaker connection 3 System board No ac power power supply ac Check the power cord LED is off soll 2 Power supply If two are installed swap them to determine if one is defective 3 Power cage assembly 4 Hot swap power ac inlet box No beep and no video See Undetermined problems on page 157 System will not start power supply ac LED is on See Power supply LED errors on page 146 Diagnostic panel system error LED The system error LED is lit when an error is detected If the system error LED is lit remove the cover and check the diagnostic panel LEDs The following table is a complete list of diagnostics panel LEDs followed by the FRU or action for correcting the problem The information in the table is valid only when the system error LED is lit 132 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Notes 1 Ifa diagnostics panel
53. board LED locations on page 53 Your server is designed so that LEDs remain lit when the server shuts down provided that the power supplies are operating properly This feature helps you to isolate the problem even if an error causes the server to shut down 38 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Diagnostic panel LEDs The following illustration shows the LEDs on the diagnostics panel inside the server Km CPU O REMIND VRM e paso MEMORY O NMI e ci Bus e ala BUS e e NONREDUNDANT POWER SUPPLY Se O FAN TEMPERATURE The system error LED on the operator information panel is lit when certain system errors occur If the system error LED on your server is lit you can check the diagnostics panel to see if any LEDs are lit You can determine the cause of the error and the action you should take by checking the table at Diagnostic panel system error LED on page 132 Notes 1 Depending on your server model these items might appear in a different orientation on the LED panel 2 The server supports a maximum of three PCI buses 3 See the documentation that comes with the system management software for more information about the service processor Remind button You can use the Remind button to place the front panel system error LED into the Remind mode By pressing the button you acknowledge the failure but indicate that you will not take imm
54. bracket or interferes with the center fans Reinstall the plastic dividers between the Active PCI X adapter slots Reinstall the adapters that you removed If you have not yet installed the ServeRAID controller install it now See Installing a hot plug adapter slots 5 and 6 on page 62lor Installing a non hot plug adapter any slot on page 64 for instructions for installing a hot plug or non hot plug adapter then return to this step Replace the SCSI cable on the SCSI backplane with the SCSI cable for your new ServeRAID controller The SCSI cable being replaced was one of the cables that was disconnected from the system board in step Route the free end of the SCSI cable from the SCSI backplane through the adapter support bracket opening and toward the ServeRAID controller see the illustration in step 13 Attach the free end of the SCSI cable to the selected internal SCSI channel connector on the ServeRAID controller Make sure that the other end of the SCSI cable is attached to the connector on the SCSI backplane Attention When you route the SCSI cable do not block the ventilated space around any of the fans The following illustration shows how to route one SCSI cable to the ServeRAID controller xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 14 ServeRAID adapter SCSI connector A SCSI cable If you are connecting the adapter to a
55. de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione E NES SAI AU HA SEE ASMA Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ADVERTENCIA EI contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento qu mico que en el estado de California de los Estados Unidos est considerado como un causante de cancer y de defectos cong nitos adem s de otros riesgos reproductivos L vese las manos despu s de usar el producto Online support You can download the most current diagnostic BIOS flash and device driver files from http www ibm com pc support on the World Wide Web Copyright IBM Corp 2002 iii iV xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Contents About this manual Important sa
56. device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com pc support and follow the instructions Also you can order publications through the IBM Publications Ordering System at http www elink ibmlink ibm com public applications publications cgibin pbi cgi Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http www ibm com pc intellistation O Copyright IBM Corp 2002 167 You can find service information for your IBM products including supported options at http www ibm com pc support Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go to http www ibm com planetwide for support telephone numbers In
57. di 82 kg sulla parte superiore delle unit montate in rack xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Netfinity Server 1 1 1 A
58. distribute the processing load among the microprocessors If your server comes with one microprocessor you can install a second microprocessor Before you begin Thoroughly review the documentation that comes with the microprocessor to determine the required BIOS update The latest level of BIOS code for your server is available through the World Wide Web see Recovering the BIOS code on page 40 Optional Obtain an SMP capable operating system For a list of supported operating systems and other options go to http www ibm com pc us compat on the World Wide Web Attention To ensure proper server operation when you install an additional microprocessor use microprocessors that have the same cache size and type and the same clock speed Microprocessor internal and external clock frequencies must be identical You can use the Configuration Setup Utility program in your server to determine the specific type of microprocessor on your system board Some models of the xSeries 235 are designed for 400 MHz microprocessors while others are designed for 533 MHz microprocessors An attempt to plug a 400 MHz microprocessor into a system board designed for a 533 MHz processor may damage the components e f the CR14 LED on the system board is illuminated see System board LED locations on page 53 it indicates a microprocessor mismatch For a list of microprocessors supported by your server see the ServerProven list at
59. following steps to remove the non hot swap power supply Note e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 e Read Handling electrostatic discharge sensitive devices on page 172 1 Turn off the server Note If your server is a tower model you might find it easier to install the hot swap power supply option if you turn the server on its side so that the power supply is on the bottom 2 Disconnect all external cables and power cords from the back of the server Remove the adapter support bracket See Removing and installing the adapter support bracket on page 58 for instructions 4 Remove the fixed power supply see the following illustration e 5 Disconnect all power supply cables from the system board J4 J10 SCSI backplane and other backplanes or devices 6 From the rear of the server remove the two screws at each side of the fixed power supply 7 Gently pull the power supply from the server making sure the cables do not snag on the chassis or system board Note You might need to insert the blade of a screwdriver behind one corner of the power supply to begin moving it 8 To install a non hot swap power supply option reverse the previous steps Chapter 5 Service replaceable units 123 Front fan housing Complete the following steps to remove the blower housing Note e ReadI Installation guidelines
60. hold it there while you lift the adapter retention latch to the unlocked open position as shown in the illustration at Installing a hot plug adapter slots 5 and 6 on Attention Expansion slot covers must be installed on all empty slots This maintains the electronic emissions characteristics of the system and ensures proper cooling of system components Remove the expansion slot cover from the server Store it in a safe place for future use If you are installing an IXA adapter in slot 5 and 6 make sure that the IXA adapter jumper J42 is installed between pins 2 and 3 otherwise make sure it is installed between pins 1 and 2 See l System board switches and jumpers on page 51 for the location of J42 If you are installing a full length adapter lift the adapter retention clip on the adapter support bracket Otherwise continue with the next step See the documentation that comes with your adapter for any cabling instructions It might be easier for you to route cables before you install the adapter Attention Avoid touching the components and gold edge connectors on the adapter Remove the adapter from the static protective package Install the adapter Chapter 4 Customer replaceable units 65 a If you are installing a full length adapter remove the blue adapter guide if any from the end of the adapter Adapter guide sE b Carefully grasp the adapter by its top edge or upper corners and ali
61. instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n 1 AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a 2 En primer lugar retire cada cable de los dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de sefial a los 3 Retire los cables de sefial de los conectores conectores 4 Conecte cada cable de alimentaci n a la 4 Retire los cables de los dispositivos toma de alimentaci n 5 ENCIENDA el dispositivo Appendix B Related service information 201 Declaraci n 2 A PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla Calentarla a una temperatura que supere los 100 C 212 F Repararla
62. nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Hinweis 4 A 218 kg 32 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 AA ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden A A 2 u 1 7 mp Hinweis 10 ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen Appendix B Related service information 191 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzat
63. o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo 202 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 4 A 218 kg 32 kg 55 kg PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5 AA PRECAUCION El botin de control de alimentaci n del dispositivo y el interruptor de alimentaciin de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es pos
64. of the caution and danger statements that appear in the documentation for your server Each caution and danger statement has an assigned number which you can use to locate the corresponding statement in your native language Option Installation Guide This publication is provided in PDF on the IBM xSeries Documentation CD It contains instructions to install remove and connect optional devices supported by your server Depending on your server model additional publications might be included on the IBM xSeries Documentation CD O Copyright IBM Corp 2002 1 Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book 2 The following types of notices and statements are used in this book Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the descri
65. on the front and two on the back of the server You can connect USB devices to these ports There is one video port on the back of the server Connect a monitor to this port Gigabit Ethernet cabling There is one Ethernet port on the back of the server Use this port to connect the server to a LAN Power cabling Note Do not confuse the Gigabit Ethernet port with the two ASM Interconnect ports that are next to the video port Your server comes with one or two power cords that you can connect to an uninterruptible power supply or to an external source such as a properly grounded electrical outlet Complete the following steps to attach the power supply power cords 1 Connect each power supply cord to one of the system power connectors on the rear of the server Plug the other end of each power supply cord into a properly grounded electrical outlet or uninterruptible power supply Note Plugging the power supply cords into electrical outlets might cause the server to start automatically This is an acceptable action See Turning on the server on page 8lfor detailed information about turning on the server Installing the server in a rack Detailed cabling instructions for a typical rack server configuration are provided on the IBM xSeries Documentation CD that come with your server These instructions also come with the Tower to Rack Conversion Kit Input output connectors This section provides information about
66. option a Push the cables on the back of the power supply option into the power supply bay first then slide the hot swap power supply cage with power supplies into the power supply bay b From inside the server pull the cables on the back of the power supply cage up from under the system board c Secure the hot swap power supply cage to the server by installing the two screws at each side of the hot swap power supply cage 7 Connect the power supply cables to the system board and devices in your server Note Each connector on these cables is unique Only one type of cable can be attached to each connector on the system board backplanes or devices a Connect the small device power cable P7 to the back of the diskette drive Note You might need to remove the diskette drive from the server in order to disconnect and reconnect its cables The diskette drive is held in the server by release tabs that are accessed by removing the server front bezel b Connect the P5 device power connector to the back of the CD ROM drive Connect the other device power connectors P4 and P6 to the rear of any other devices in the server Connect the SCSI cable P2 to the SCSI backplane Connect the power cable P1 to the J4 connector on the system board f Connect the power signal cable P3 to the J10 connector on the system board g If your server has the 3 Pack Ultra320 Hot Swap Expansion option installed connect the power connect
67. outlets Note If necessary see Input output connectors on page 108 for connector locations Chapter 4 Customer replaceable units 101 Installing the server door tower model 102 The following illustration shows how to install the door on the server Flange Door Complete the following steps to install the server door 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Set the door on the bottom hinge 3 Locate the flange on the top edge of the door 4 Press the flange downward while pressing the top of the door toward the server until the flange connects with the top hinge Release the flange 5 Close the server door Attention Be sure to maintain a clearance of at least 100 mm 4 inches on the front and rear of the server to allow for air circulation xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Installing the server bezel and top cover rack configuration The following illustration shows how to install the bezel on a rack configuration server Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Insert the two tabs on the bottom of the bezel into the matching holes on the server chassis 3 Push the top of the
68. overridden The default position is Off To bypass the power on password check move the switch to the opposite position Changing the position of this switch does not affect the administrator password check if an administrator password is set Administrator password Select this choice to set an administrator password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user You can use any combination of up to seven characters A Z a z and 0 9 for your administrator password Keep a record of your password in a secure place The administrator password is available only if the optional IBM Remote Supervisor Adapter is installed in your server Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board The following table provides a summary of the password features Table 2 Power on and administrator password features Type of password Features Power on password Type the password to complete the system startup All choices are available on the Configuration Setup Utility main menu Administrator password No password is required to complete the system startup Type the password to access the Configuration Setup Utility program All choices are available on th
69. second SCSI backplane on the server repeat steps 11 through 13 for the second backplane and then continue with step 15 Otherwise continue with step 15 The following illustration shows how to route two SCSI cables from backplanes to the ServeRAID controller in PCI slot 3 in this illustration ServeRAID adapter SCSI connector B SCSI cable Note If you plan to attach external SCSI devices you must order additional SCSI cables To select and order the correct cables for use with external devices contact your IBM reseller or IBM marketing representative Chapter 4 Customer replaceable units 69 15 If you have other options to install or remove do so now otherwise go to Installing the server bezel and left side cover tower model on page 100 Installing the server bezel and top cover rack configuration on page 103 Or Working with the 3 Pack Ultra320 Hot Swap Expansion option Your server contains hardware that enables you to replace a failed hard disk drive without turning off the server Therefore you have the advantage of continuing to operate your system while a hard disk drive is removed or installed These drives are known as hot swap drives The hot swap drives are attached to a hot swap hard disk drive backplane The backplane is a printed circuit board behind the drive bays For more information about drive bays and drive installation see Installing Th
70. send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2002 2003 All rights reserved Note to U S Government Users Restricted Rights Use
71. side cove tower model on page 100Jor Installing the server bezel and top cover rack configuration on page 103 Replacing a center fan Complete the following steps to replace center fan 3 or 4 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Remove the server cover see Removing the server left side cover and bezel tower model on page 55 or l Removing the server top cover and bezel rack configuration on page 57 Attention To ensure proper system cooling do not remove the server cover for more than 30 minutes during this procedure 3 Press the orange fan release latch in the direction indicated by the arrow the latch will rotate downward 4 Pull the fan out of the server 5 Press the orange fan release latch in the direction indicated by the arrow and open the latch then slide the replacement fan into the server Press the latch up to snap it into place and secure the fan in the server Note When you slide the fan into the server make sure the orange fan release latch is at the top 6 Verify that the FAN LED on the diagnostic LED panel see Light Path Diagnostics on page 38 is not lit If the FAN LED is lit reseat the fan 7 Reinstall the server cover see Installing the server bezel and left side cove tower model on page 100Jor Installing the server bezel and top cover
72. sink 2 Do not touch the thermal grease on the bottom of the heat sink Touching the thermal grease will contaminate it If the thermal grease on the microprocessor or heat sink becomes contaminated contact your service technician b Align and place the heat sink on top of the microprocessor grease side down in the retention bracket Press firmly on the heat sink c Secure the heat sink to the microprocessor by tightening the captive Screws Alternate between the two captive screws in the heat sink while tightening them Attention Alternate the tightening of the two captive screws to prevent damage to the microprocessor Ensure that the screws are completely tightened until they stop otherwise damage to the microprocessor will occur 10 Close the cover on the air baffle assembly 11 If you have other options to install or remove do so now otherwise Installing the server bezel and left side cover tower model on page 100 Installing the server bezel and top cover rack configuration on page 103 Replacing a hot swap power supply Some models of your server come with two hot swap power supplies You do not need to turn off the server to replace a hot swap power supply but you must replace only one power supply at a time
73. standard functionality of the integrated SCSI controller with RAID capabilities and forces PCI X slot 4 to 66 MHz The ServeRAID 5i controller must be installed in slot 4 using the 3 U bracket that comes with the controller However if a ServeRAID 5i controller is installed and later removed you must re enable the on board SCSI controller in using the Configuration Setup Utility program see Starting the Configuration Setup Utility program on page 15 3 The integrated SCSI controller with RAID capabilities is on PCI bus B The optional IBM Remote Supervisor Adapter must be installed in PCI slot 1 only Use the ribbon cable that comes with the adapter to connect the adapter to the Remote Supervisor Adapter connector J27 on the system board The system scans PCI and PCI X slots 1 through 6 to assign system resources The system then starts boots the system devices in the following order if you have not changed the default boot precedence integrated SCSI controller with RAID capabilities or optional ServeRAID 5i controller integrated Ethernet controller and then PCI and PCI X slots 1 through 6 Note To change the boot precedence for PCI and PCI X devices start the Configuration Setup Utility program and select Start Options from the page 15 The Active PCI X slots contain Power on LEDs Internal attention LEDs External attention LEDs Chapter 4 Customer replaceable units 61 Installing a hot plug adapt
74. that you disconnected Reinstall the server cover see Installing the server bezel and left side cover tower model on page 100 or Installing the server bezel and top cover rack configuration on page 103 Note You must wait approximately 20 seconds after you plug the power cord of your server into an electrical outlet before the power control button becomes active Start the Configuration Setup Utility program and set configuration parameters as needed see Starting the Configuration Setup Utility program on page 15 Completing the installation To complete your installation you must reinstall the bezel reinstall the server cover reconnect all the cables that you disconnected earlier and for certain options run the Configuration Setup Utility program Follow the instructions in this section Attention For proper cooling and airflow replace the server cover before or shortly after turning on the server Operating the server for extended periods of time over 30 minutes with the server cover removed might damage server components To ensure proper server operation do not remove the air baffle assembly from the server except when installing or removing the components that are under the air baffle cover Note If you have just plugged the power cords of your server into electrical outlets you will have to wait approximately 20 seconds before pressing the power control button Chapter 4 Customer replacea
75. the Configuration Setup Utility program on page 15 See Using for information on configuring your server for RAID operation 2 If you install a different type of RAID adapter in your server use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices The following sections provide the instructions needed to start the LSI Logic Configuration Utility program and to format a SCSI hard disk drive Starting the LSI Logic Configuration Utility program Complete the following steps to start the LSI Logic Configuration Utility program 1 Turn on the server 2 When the lt lt lt Press lt CTRL gt lt C gt to start LSI Logic Configuration Utility gt gt gt prompt appears press Ctrl C Note If an administrator password has been set you are prompted to type the password to start the LSI Logic Configuration Utility program 3 Use the arrow keys to select a controller channel from the list of adapters then press Enter 4 Follow the instructions on the resulting screen to change the settings of the selected items then press Enter The Device Properties and Mirroring Properties choices produce additional screens of parameters to review or change Chapter 2 Configuration 21 Formatting a SCSI hard disk drive You can use the LSI Logic Configuration Utility program to perform a low level format on a SCSI hard disk drive Complete the following steps to format a drive
76. the following I O ports on your server Most of these ports are on the rear of your server One parallel port One video port One keyboard port One auxiliary device port pointing device port Two Ultra320 SCSI connectors on the system board One serial port second serial port optional Three Universal Serial Bus USB version 1 1 ports USB 1 and USB 2 on the rear USB 3 on the front One Ethernet port Two RS 485 ASM interconnect ports dedicated to the system service processor The following illustration shows the I O port connectors on the rear of your server 108 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Parallel port Keyboard Ik regle Mouse TT EE Parallel r B e El a Serial i RS 485 BE ASM interconnect KI E USB 2 ln usi _ TT Video E Ethernet Y e lt B nud A A DI AN i LAT Y External ui 1 J knockout 2 Optional external serial knockout Two cable restraint brackets are on the tower model on the rear of the server After you connect the cables to the selected devices you can use these cable restraint brackets to manage the c
77. until you type the correct password Chapter 2 Configuration 19 You can use any combination of up to seven characters A Z a z and 0 9 for your power on password Keep a record of your password in a secure place When a power on password is set POST is not completed until you type the password If you forget the power on password you can regain access to the server through one of the following methods If an administrator password is set type the administrator password at the power on prompt If necessary see Administrator password for details Start the Configuration Setup Utility program and change the power on password e Remove the battery and then reinstall the battery see Replacing the battery on page 97 Change the position of the power on password override switch switch 6 on switch block 1 as described below to bypass the power on password check You can then start the Configuration Setup Utility program and change the power on password Notes 1 Before changing any switch settings or moving any jumpers turn off the server then disconnect all power cords and external cables 2 Any system board switch or jumper blocks that are not shown in the illustrations in this book are reserved Power on password override switch 6 Changing the position of this switch bypasses the power on password check the next time the server is powered on You do not need to move the switch back after the password is
78. 1 Be sure the fans are operating correctly and the airflow is good next to the drive bay that the failing drive is installed in is lit Check the 2 o N no between DASD backplane and DASD I2C on amber drive LED for the failing hard e system board J10 drive 3 Failing drive SCSI channel A has failed This is the SCSI channel for the hot swap hard disk drives 4 SCSI backplane SERVICE PROCESSOR BUS LED 1 Unplug the server for 30 seconds and then retry 2 Reflash or update firmware for ISMP BIOS 3 System board POWER SUPPLY 1 LED on 1 Check the dc good LED on power supply 1 If it is off replace power supply 1 2 Power cage assembly if installed POWER SUPPLY 2 LED on 1 Check the dc good LED on power supply 2 If it is off replace power supply 2 2 Power cage assembly if installed NONREDUNDANT LED on 1 Check the PS1 and PS2 LEDs and replace any indicated power supply 2 Install an additional power supply or remove optional devices from the server NMI LED on 1 Restart the server 2 Check the System Error Log Chapter 6 Symptom to FRU index 133 System on page 162 Diagnostics panel LED FRU action TEMPERATURE LED on 1 Ambient temperature must be within normal operating specifications See Features and specifications on page 3 2 Ensure fans are operating correctly to determine which components should be replaced by a field service technician 3 Examine System Err
79. 2 i l 1 Ensure all microprocessors have the same cache size System BIOS installed on this server 2 Mi 2 does not support level of processor ENDEN 01298101 1 Ensure all microprocessors have the same cache size System BIOS installed on this server gt Mi 1 does not support level of processor P MD Me S 01298102 1 Ensure all microprocessors have the same cache size System BIOS installed on this server 2 Mi 2 does not support level of processor RME RER ii 1 Hard disk drive Hard disk sector error 2 SCSI backplane 3 Cable 4 System board 19990305 Hard disk sector error no operating system installed Install operating system to hard disk 152 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 19990650 AC power has been restored 1 Check cable 2 Check for interruption of power 3 Power cable Service processor error codes When viewed from POST service processor error codes will appear in hexadecimal form generally beginning with A2 A3 A4 A5 A6 A7 AD AE or E1 However when viewed from the System Error Log the messages will appear as text To determine a possible error condition for the service processor see the System Error Log see Viewing error logs from the diagno
80. 5 connector These assignments apply to both 10BASE T and 100 1000BASE TX devices 8 1 RS 485 ASM interconnect ports The RS 485 connectors are used for the ISMP interconnect function The ISMP interconnect function uses these connectors to daisy chain several system service processors together This function enables the service processors to communicate with each other in half duplex mode 114 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 5 Service replaceable units This chapter describes the removal of server components Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM xSeries products See the parts listing in l System on page 162 to determine if the component being replaced is a customer replaceable unit CRU or a FRU Thermal grease This section contains information about removing and replacing the thermal grease between the heat sink and the microprocessor The thermal grease must be replaced anytime the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease Note e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 Read Handling electrostatic discharge sensitive devices on page 172 Complete the following steps to replace damaged or contaminated t
81. 8671 Hardware Maintenance Manual and Troubleshooting Guide Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Chapter 6 Symptom to FRU index 159 160 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Parts listing for the xSeries 235 This parts listing supports the xSeries 235 Type 8671 161 Copyright IBM Corp 2002 System Index 0 o 100000 KRW ND 10 11 12 13 13 13 14 15 16 17 17 17 17 17 17 18 19 19 20 20 21 22 23 23 23 Note Field replaceable units FRUs should be serviced only by qualified field service technicians Customer replacement units can be replaced by the customer System xSeries 235 Type 8671 Models 11X 1AX 21X 2AX 31X 3AX 41X AAX 61X 6AX 6BX 71X 7AX 7BX Diskette drive all models Filler hard disk drive all models Operator information panel all models Bezel front all models Door assembly all models CD ROM drive 48X primary all models CD ROM drive 48X alternate all models CD ROM drive 48X alternate all models CD ROM drive 48X alternate all models Power reset card all models Diagnostics panel card all models System board assembly models 11X 1AX 21X 2AX 31X 3AX 41X 4AX System board assembly models 61X 6AX 6BX 71X 7AX 7BX Front fan housing all models Fan assembly all mode
82. All cables and jumpers are installed correctly The correct device driver is installed for the CD ROM drive Run CD ROM drive diagnostics CD ROM drive CD is not working properly CD ROM drive tray is not working The computer must be turned on No Clean the CD Run CD ROM drive diagnostics CD ROM drive Insert the end of a straightened paper clip into the manual tray release opening Run CD ROM drive diagnostics CD ROM drive Chapter 6 Symptom to FRU index 139 Note See System on page 162 to determine which components should be replaced by a field service technician Diskette drive problems Symptom FRU action Diskette drive activity LED stays on or the system bypasses the diskette drive If there is a diskette in the drive verify that The diskette drive is enabled in the Configuration Setup utility program The diskette is good and not damaged Try another diskette if you have one The diskette is inserted correctly in the drive The diskette contains the necessary files to start the computer The software program is working properly The cable is installed correctly in the proper orientation 2 To prevent diskette drive read write errors be sure the distance between monitors and diskette drives is at least 76 mm 3 in Run diskette drive diagnostics Cable Diskette drive oar System board Note S
83. CSI controller in using the Configuration Setup Utility program see Starting the Configuration Setup Utility program on page 15 2 f you install a different type of RAID adapter in your server use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices Before you install your operating system you must configure the controller that is attached to the hard disk drives You must use the configuration program on the IBM ServeRAID Support CD to configure the integrated SCSI controller with RAID capabilities or to configure an optional IBM ServeRAID controller Notes 1 You cannot use the ServerGuide Setup and Installation CD to configure the optional controllers 2 To update the firmware and BIOS for an optional ServeRAID controller you must use the BM ServeRAID Support CD that comes with the ServeRAID option Configuring the Gigabit Ethernet controller The Ethernet controller is integrated on the system board This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN You do not need to set any jumpers or configure the controller for your operating system before you use the Ethernet controller However you must install a device driver to enable your operating system to address the Ethernet con
84. ENS 100 C 212 F 01422 erm GII DIS AS 015 Lt SHI DEAR ANA SZU FE 220 et HEICIS xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide A io E uo m E 2 Mo or al sal os 04 an Rao AD B MEE 4 ws 5 Zo gt 01 ROS a mu Y wa Wai Ol R da x a 20 fll jor 25 E 6 nuo lo DE FS TES u gt y Im i n male o ias JU Oo AU UH JI Ez 50 y OT Bo B Sella a da gr 5 CRUI mo sic K me fa A ul EIL Ed ne 3 oi ON KH D Sa 3 E S JKE IH 19 MSI en Es Ru Hom A HIER Son Eos B om Mas e RD U oo ex 015 Soo z E 10 or IG o7 ac So zd 5m 2 E SIS 3 olga Mot Se ar x ol Emo RO did Oll m 4 e 15410 Zw da m I ur J Weta zn 3 an Ju Hur E pe EK Q3 SBS EM Bot mU RUR s Ro 10 y Ha Jos Sum tx Ba el DI Elm 2 ul E Font wr Rol Sy Es EM 0H 5 M o melt RU o Mm sul SU o Ob x tus gS Wat Se Sy DR g RM a aso Gum 35 m ko sm RO o Rao TRAIL kaw Cora 5 oF aum N RO KF ROHO GO 199 Appendix B Related service information M 2 mp 1 mp m o EJ HO o gt au H EI SEI 82 kg 180 Ibs 0 de SMS SA c AI W gt 4 HI o 9 gt 82 kg 180 Ibs 200 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Importante Todas las declaraciones de precauci n de esta IBM documentation empiezan con un n mero Dicho n mero s
85. FRU 3 Cable 035 XXX SNN Hard disk drive with SCSI ID nnon RAID adapter in PCI slot s Check System Error Log before replacing a FRU s number of failing PCI slot nn SCSI ID of failing fixed disk 035 253 599 DS 1 ServeRAID adapter in slot s is not configured properly Obtain RAID adapter initialization failure the basic and extended configuration status and see the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 SCSI backplane 4 Adapter 075 XXX 000 e Power supply Failed power supply test 089 XXX 001 1 VRM 1 for microprocessor 1 Failed microprocessor test 2 Microprocessor 1 Chapter 6 Symptom to FRU index 135 System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 089 XXX 002 1 VRM 2 for optional microprocessor 2 Failed optional microprocessor test f 2 Optional microprocessor 2 166 198 000 System Management Aborted 1 Run the diagnostic test again 166 201 002 System Management Failed I2C bus error s See SERVPROC and DIAGS entries in event log Unable to communicate with ASM It may 2 Correct other error conditions and retry These include other failed be busy Run the test again system management tests and items logged in the System Error y id Log of the optional Remote Supervisor Adapter 3 Disconnect all server and option power
86. I controller with RAID capabilities If a RAID controller other than the ServeRAID 5i isinstalled you must use SCSI cables that are compatible with that controller To select and order the correct cables for use with your RAID controller contact your IBM marketing representative or authorized reseller a Connect the end of the cable that is labeled HDD backplane to the new 3 Pack SCSI backplane as shown in the following illustration This illustration shows the rear connectors on the 3 Pack SCSI backplane as viewed from the rear of the server q 3m SCSI cable connector AS S SCSI power cable connector FC cable connector SCSI backplane MS _9 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 10 11 12 13 14 15 b Connect the other end of the cable to the SCSI connector on the system board if you are using the integrated SCSI controller with RAID capabilities If you are using an optional RAID controller other than the ServeRAID 5i connect the other end of the cable to the SCSI connector on this RAID controller c Secure both cable ends with the retention clips on the SCSI connectors Locate the I C cable that comes with this kit Note Both IC cable connectors are the same enabling this cable to be connected in either direction a Connect one of the I
87. If the server is not on turn on the server 7 Verify that the dc power LED and the ac power LED on the power supply are lit indicating that the power supply is operating properly Installing a hot swap power supply option Your server comes with one fixed power supply or two hot swap power supplies depending on the server model If your server has one fixed power supply you can replace it with the hot swap power supply option giving you two hot swap power supplies The two hot swap power supplies provide power redundancy 90 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide One fixed power supply o i Fan 1 LED PS pis Fan 2 LED AC power LED NZ d green Id a E DC power LED 8 9 green e FR ee r Ethernet link status LED NZ ES LI PCI X slot 5 E E attention LED a FAT PCI X slot 6 e bl 9 attention LED NMI button service use only Two hot swap power supplies LJ ol E e I O cable restraint HLS brac
88. Keyboard password System management security User login password Read only or read write access Dial in call back Power supplies Hot swap some models Standard Two 560 watts 115 230 V ac for redundancy Redundant nonredundant indicator on diagnostic LED panel Non hot swap some models Standard One 560 watts 115 230 V ac Upgradeable to two hot swap power supplies Acoustical noise emissions Sound power idle 6 3 bel maximum Sound power operating 6 3 bel maximum Sound pressure idle 48 dBa maximum Sound pressure operating 48 dBa maximum Redundant cooling Six hot swap fans Electrical input Sine wave input 50 60 Hz required Input voltage range automatically selected Input voltage low range Minimum 90 V ac Maximum 137 V ac Input voltage high range Minimum 180 V ac Maximum 265 V ac Input kilovolt amperes kVA approximately Minimum 0 1 kVA Maximum 0 8 kVA Power available for drives 5 V dc 12 V dc Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 341 Btu 100 watts hour Maximum configuration 2600 Btu 760 watts hour Environment Air temperature Server on 10 to 35 C 50 to 95 F Altitude O to 2134 m 7000 ft Server off 40 to 60 C 40 to 140 F Maximum altitude 2133 m 7000 ft Humidity Server on 8 to 80
89. LED is lit and the information LED panel system error LED is off there is probably an LED problem 2 To locate the LEDs on the system board see 3 Check the System Error Log for additional information before replacing a FRU 4 The DIMM error LEDs microprocessor error LEDs and VRM error LEDs turn off when the system is turned off Run LED diagnostics System board LED locations on Note See System on page 162 on page 162 to determine which components should be replaced by a field service technician Diagnostics panel LED FRU action All LEDs off Check System Error Log for error condition then clear System Error Log when the problem is found System Error Log is 75 full clear the log PFA alert check log for failure clear PFA alert remove ac power for at least 20 seconds reconnect then turn on the system 3 Run light path diagnostics MEMORY LED on The LED next 4 Failing DIMM to the failing DIMM is on 2 System board CPU LED on The LED next to the 1 Microprocessor 1 or 2 failing CPU is on 2 System board PCI BUS LED on 1 Remove all PCI adapters from slots on affected bus see LEDs for Active PCI slots on page 36 for bus information see considerations on page 60 2 System board Mis Fail The LED next to the 1 Voltage regulator module indicated by the lit VRM LED aing S ny 2 Microprocessor indicated by the microprocessor LED DASD ni NM in nri
90. Safety information on page 169 e Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server Disconnect all external cables and power cords from the back of the server Remove the server cover see Removing the left side cover on page 55 Remove all adapters and spacers see Working with adapters on page 60 Disconnect the hot swap card cable from the system board Press the two tabs on the hot swap card and remove it from the chassis Note It might be easier to remove this component if the server is placed on its side To replace the hot swap card line up the two tabs with the notches on the chassis and snap the assembly into place then connect the cable to the System board Diagnostics panel card Complete the following steps to remove the diagnostics panel card Note e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 Chapter 5 Service replaceable units 125 e Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server Disconnect all external cables and power cords from the back of the server Remove the server cover see Removing the left side cover on page 55 Disconnect and remove adapters and spacers see Working with adapters on page 60 60 Remove the two central fans see Replacing a hot swap fan on page 95 Remove the plastic
91. T beep codes and error messages The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST error logs for more information Error log The POST error log contains the three most recent error codes and messages that the system has generated during POST The System Error Log contains all the error messages that were issued during POST To view the contents of the error logs start the Configuration Setup Utilit program then select Error Logs from the main menu See Viewing the System Error log on page 35 for more information ServerGuide error symptoms ServerGuide error symptoms are explained at ServerGuide error symptoms on page 32 SCSI error messages For information on SCSI errors see Small computer system interface messages on page 33 and SCSI error codes on page 153 Diagnostic programs and error messages The server diagnostic programs are stored in read only memory ROM on the system board These programs are the primary method of testing the major components of your server See Diagnostic programs and error messages on page 33 for more information Light Path Diagnostics Your server has light emitting diodes LEDs to help you identify problems with server components These LEDs are part of the Light Path Diagnostics that are built into your server By following the path of LEDs you can quickly identify t
92. Troubleshooting Guide gt 18 37 6 gt 32 70 5 gt 55 121 2 5 we ERS EN 5 A A AERA ERD AA 2 1 7 mp 10 A ER 82 180 BF gt 82 180 8 Appendix B Related service information 185 Important Toutes les consignes Attention et Danger indiqu es dans la biblioth que IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 AA DANGER Le courant lectrique passant dans les cables de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Po
93. You can view and enable or disable the Reboot on System NMI setting on this menu If this setting is enabled the server will automatically restart 60 seconds after the service processor issues an Non maskable interrupt NMI to the server If this setting is disabled the server will not restart The default value is Enable Error Logs Select this choice to view or clear error logs Select POST Error Log to view the three most recent error codes and messages that the system generated during POST xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Select Clear event error logs from the POST Error Log menu to clear the POST Error Log Select System Event Error Log to view the System Event Error Log The System Event Error Log contains all the system error and warning messages that the system has generated You can use the arrow keys to move between pages in the System Event Error Log Select Clear event error logs from the System Event Error Log menu to clear the System Event Error Log Save Settings Select this choice to save your customized settings Restore Settings Select this choice to delete your changes Load Default Settings Select this choice to cancel your changes Exit Setup If you have made any changes and not saved them the program will prompt you to save the changes or exit without saving the changes Additional Configuration Setup Utility menu choices When you install an IBM
94. ZC cable connectors to the SCSI backplane b Connect the other I2C cable connectors to the new 3 Pack SCSI backplane See the illustration in step 9 on page 72 for the cable connector location Connect the end of the power supply power cable that is labeled HDD2 to the new 3 Pack backplane See the illustration in steplglfor the cable connector location Slide the 3 Pack Ultra320 Hot Swap Expansion option into the server until it stops Secure the 3 Pack Ultra320 Hot Swap Expansion option to the server with the four screws that come with it If you removed the air baffle assembly adapters plastic dividers and adapter support bracket in step reinstall them see and installing the adapter support bracket on page 58 Note Make sure that no cable is under the adapter support bracket or interferes with the center fans Install additional internal hot swap hard disk drives in the 3 Pack Ultra320 Hot Swap Expansion option see Installing a hot swap hard disk drive on page 77 Note The 3 Pack backplane sets the SCSI IDs for these hot swap hard disk drives See l SCSI IDs on page 111 for additional information Installing the server bezel and top cover rack configuration on page 103 Chapter 4 Customer replaceable units 73 Installing internal drives 74 If you add different types of drives your system can read multiple types of media and store more data Several types of drives are available such a
95. able from system board to power on and reset switches not found k sh D a Pon Verify operator information panel cable is connected to J24 on system board Cable Front panel Power switch assembly System board Verify power on and reset switch cable is connected to J23 on system board Cable Power switch assembly System board Chapter 6 Symptom to FRU index 149 System on page 162 Note See to determine which components should be replaced by a field service technician Error code symptom FRU action E ble f tem board t ions Li der D SA gt 2 Power cage assembly if installed 3 System board 1304 PC cable to diagnostic LED board not found a Verify Light Path Diagnostics panel cable is connected to J23 on system board Power switch assembly System board 1600 The system management processor is not functioning Do the following before replacing a FRU 1 Ensure that a jumper is not installed on J34 2 Remove the ac power to the server wait 20 seconds then reconnect the ac power Wait 30 seconds then turn on the server System board 1601 The system is able to communicate to the 1 Remote Supervisor Adapter if installed system management processor but the 2 System board system management processor failed to respond at the start of POST Do the following before replacing a FRU 1 Remove the ac power
96. able routing Route the power cords through the power cord restraint bracket on the bottom Route the remaining cables for example the cables that are connected to the I O ports through the I O cable restraint bracket on the top Your server has one parallel port This port supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation Standard Parallel Port SPP Enhanced Parallel Port EPP and Extended Capability Port ECP Viewing or changing the parallel port assignments You can use the built in Configuration Setup Utility program to configure the parallel port as bidirectional that is so that data can be both read from and written to a device In bidirectional mode the server supports the ECP and EPP modes To view or change the parallel port assignment 1 Restart the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 Note The Devices and I O Ports choice appears only on the full configuration menu If you set two levels of passwords you must type the administrator password to access the full configuration menu 3 From the main menu select Devices and I O Ports then press Enter 4 Select the parallel port then use the arrow keys to advance through the available settings Note When you configure the parallel port as bidirectional use an IEEE 1284 compliant cable The maximum length of the cable must not exceed 3 mete
97. acket Working with adapters RES Adapter considerations Installing a hot plug adapter slots 5 and 6 Installing a non hot plug adapter any slot Cabling example for a ServeRAID controller Working with the 3 Pack Ultra320 Hot Swap Expansion option Installing the 3 Pack Ultra320 Hot dd Expansion Lu Installing internal drives os um Internal drive bays Installing a hot swap hard disk drive Installing a 5 25 inch removable media drive Installing memory modules Installing an additional microprocessor Replacing a hot swap power supply Installing a hot swap power supply option Replacing a hot swap fan pa Replacing a front fan Replacing a center fan Replacing a rear fan Replacing the battery xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Completing the installation Installing the server bezel and left side c cover tower model Installing the server door tower model Installing the server bezel and top cover rack configuration Updating your server configuration DS Connecting external options Installing the external SCSI connector Installing the second serial connector Connecting an external device Cabling the server Keyboard cabling Pointing device cabling Parallel port cabling Serial cabling Advanced System Management Interconnect cabling USB cabling Video cabling Gigabit Ethernet cabling Power cabling Installing the s
98. ails on the drive with the guide rails in the bay then slide the drive into the bay until it snaps into place 8 Replace the one drop SCSI signal cable in your server with a two drop SCSI signal cable connecting the additional connector on the two drop SCSI signal cable to the rear of the removable media drive 9 Connect a power cable to the back of the drive A three drop power cable for removable media drives comes installed in your server It is attached to the standard CD ROM drive The connectors are keyed and can be inserted only one way 10 If you have other options to install or remove do so now otherwise go to Completing the installation on page 99 o po Chapter 4 Customer replaceable units 79 Installing memory modules Adding memory to your server is an easy way to make programs run faster You can increase the amount of memory in your server by installing memory module options When you install memory you must install a pair of matched dual inline memory modules DIMMs Notes 1 The system board contains 6 DIMM connectors and supports two way memory interleaving The DIMM options available for your server are 128 MB 256 MB 512 MB and 1 GB Your server supports a minimum of 256 MB and a maximum of 6 GB of system memory The amount of usable memory will be reduced depending on the system configuration A certain amount of memory must be reserved for system resources The BIOS will display the total a
99. al external serial knockout Keyboard cabling There is one keyboard port on the back of the server Connect a keyboard to this port Pointing device cabling There is one pointing device port on the back of the server Connect a pointing device to this port Parallel port cabling There is one parallel port on the back of the server You can connect a parallel device to this port Serial cabling Your server has one standard serial port on the back of the server and one optional serial port shipped with the server You can connect a serial devices to these ports Advanced System Management Interconnect cabling There are two Advanced System Management ASM Interconnect ports on the back of the server Use these ports to connect the server to a Remote Supervisor Adapter in a remote server The ports support full asynchronous RS 485 communication through a daisy chain cable in half duplex mode Both ports have automatic termination and either port can be used if your server is at the beginning or end of an RS 485 network Notes 1 Do not confuse the two ASM Interconnect ports that are next to the video port with the Gigabit Ethernet port 2 If you install an optional Remote Supervisor Adapter in your server use the RS 485 ports on the Remote Supervisor Adapter and not the integrated RS 485 ports on the back of your server Chapter 4 Customer replaceable units 107 USB cabling Video cabling There are three USB ports one
100. al and Troubleshooting Guide Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter You can install full length adapters and non hot plug adapters in any expansion slot The 32 bit PCI slot supports 5 0 V signaling PCI adapters it does not support 3 3 V signaling adapters The 64 bit PCI X slots 2 through 6 support 3 3 V signaling PCI or PCI X adapters they do not support 5 0 V signaling adapters The PCI bus configuration is Non hot plug 32 bit PCI slot 1 is on PCI bus A 33 MHz Non hot plug 64 bit PCI X slots 2 and 3 and the integrated Ethernet controller are on PCI bus B 100 MHz independent of slot 4 Non hot plug 64 bit PCI X slot 4 and the integrated SCSI controller with RAID capabilities are on PCI bus B 100 MHz independent of slots 2 and 3 Hot plug 64 bit PCI X slot 5 is on PCI bus C 133 MHz independent of slot 6 Hot plug 64 bit PCI X slot 6 is on PCI bus C 133 MHz independent of slot 5 Notes 1 PCI bus A is often referred to as bus 0 PCI bus B is often referred to as bus 1 and bus 2 and PCI bus C is often referred to as bus 3 and bus 5 However the bus numbers vary according to the adapters that are installed 2 If an optional ServeRAID 5i controller is installed it overrides the
101. all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer 169 Electrical safety CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you s
102. ample a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if there is a loose screw causing a short circuit on a circuit board 40 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server see Minimum operating requirements on page 157 57 4 Reconnect all ac power cords and turn on the server If the server starts up successfully replace adapters and devices one at a time until the problem is isolated If the server does not start up from the minimal configuration replace FRUs of minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum configuration required for a system to start see page For specific problems see Power supply LED errors on page 146 Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10 100 1000 Mbps Ethernet controlle
103. anel b Secure the cable in the cable clamps along the inside of the chassis 120 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Diskette drive c Fit the left tab in the rack configuration this is the top tab into the lip on the chassis and then press on the right tab in the rack configuration this is the bottom tab until it snaps into place Complete the following steps to remove the diskette drive Note e Read Installation guidelines on page 45 Read the safety notices at e Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server and all attached devices Disconnect all external cables and power cords from the back of the server Remove the server cover see Removing the left side cover on page 55 Remove the front bezel see Removing the bezel on page 56 Amo mr 5 Press in on the two blue diskette drive release tabs until the drive is released from the chassis 6 Carefully pull the drive away from the chassis until the cables at the rear of the drive are accessible 7 Remove the two cables from the back of the drive and pull the drive out 8 To replace the diskette drive reverse the previous steps Note If you are replacing the drive prepare the new drive for the server with the following procedure a Remove the side rails from the drive by gently pulling them away from the drive until th
104. any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that require special handling and disposal at end of life Before this unit is disposed of these materials must be removed and recycled or discarded according to applicable regulations IBM offers product return programs in several countries For country specific instructions refer to the following Web site http www ibm com ibm environment products prp shtml This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries contact your local waste disposal facility In the United States IBM has established a collection process for reuse recycling or proper disposal of used IBM sealed lead acid nickel cadmium nickel metal hydride and battery packs from IBM equipment For information on proper disposal of these batteries contact IBM at 1 800 426 4333 Have the IBM part numb
105. any steps that involve installing or removing cables You can install three additional hot swap hard disk drives in the server after you install the 3 Pack Ultra320 Hot Swap Expansion option see Working with the 3 Pack Ultra320 Hot Swap Expansion option on page 70 These drives are in the optional hard disk drive cage The SCSI IDs are listed in Table 8 on page 112 4 Some filler panels might come with a slim filler xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Installing a hot swap hard disk drive The following illustration shows how to install a hot swap hard disk drive Slim A filler panel Hard disk drive Drive tray handle in open position Complete the following steps to install a drive in a hot swap bay Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed for each bay Note All hot swap drives being used in the server should have the same 1 Review the information in static sensitive devices on page 46 and throughput speed rating mixing speed ratings might cause all drives to operate at the lower throughput speed Installation guidelines on page 45 Safety information on page 169 Remove the filler panel from one of the empty hot swap bays Install the hard disk drive in the hot swap bay a p oo TF Ensure that the tr
106. ard 180 361 003 Failed fan LED test Fan s 2 System board 180 XXX 003 System board Failed system board LED test 180 XXX 005 1 SCSI backplane Failed SCSI backplane LED test 2 SCSI backplane cable 3 System board 201 XXX 0NN 1 DIMM Location slots 1 6 where nn DIMM location Failed memory test Note nn 1 DIMM 1 2 DIMM 2 3 DIMM 3 4 DIMM 4 5 DIMM 5 6 DIMM 6 2 System board E os T 1 See error text for failing DIMMs Multiple ailure see error text 2 System board 202 XXX 001 1 VRM 1 Failed system cache test 2 Microprocessor 1 202 XXX 002 1 VRM2 Failed system cache test 2 Microprocessor 2 206 XXX 000 1 Cable Failed diskette drive test 2 Diskette drive 3 System board 7 MED 1 Re run test with a different CD ROM Failed i grive test 2 CD ROM drive cables 3 CD ROM drive 4 System board ae Lui 1 Check cable and termination Could not establish drive parameters 2 SCSI backplane 3 Hard disk Chapter 6 Symptom to FRU index 137 System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 217 XXX 000 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array Hard disk 1 217 XXX 001 Failed BIOS hard disk test Note If RAID is configured the hard disk number refers to the RAID logical array
107. asier for you to route cables before you install certain options 3 Cable identifiers are printed on the cables that come with your server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD option Two cable restraint brackets are on the rear of the tower model servers After you connect the cables to the selected devices you can use these cable restraint brackets to manage the cable routing Route the power cords through the power cord restraint bracket on the bottom Route the remaining cables for example the cables that are connected to the I O ports through the I O cable restraint bracket on the top See the following illustrations for the locations of the input and output connectors on your server Note The USB 3 connector is on the front of the server xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide N LJ Keyboard Tem s Mouse i EME Le Parallel NUS Serial A O N RS 485 4 qi ASM interconnect NL 2 USB 2 aE USB 1 le Video Y m E 0 LL AAT NT di 07 T o En External SCSI i J knockout Dh i Jo Option
108. available on your server model Typical operating system installation You can use the ServerGuide program to shorten your installation time The ServerGuide program provides the device drivers that are required for your hardware and for the operating system that you are installing This section describes a typical ServerGuide operating system installation Note Features and functions can vary slightly with different versions of the ServerGuide program 1 After you have completed the setup process the operating system installation program starts You will need your operating system CD to complete the installation 2 The ServerGuide program stores information about the server model service processor hard disk drive controllers and network adapters Then the program checks the CD for newer device drivers This information is stored and then passed to the operating system installation program 3 With some operating system installations you can create an operating system replication diskette for setting up additional servers This diskette contains the Internet protocol IP address server name and other selections 4 The ServerGuide program presents operating system partition options that are based on your operating system selection and the installed hard disk drives 24 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 5 If you are installing the operating system from diskettes the ServerGuide p
109. ay handle is open that is perpendicular to the drive Align the drive assembly with the guide rails in the bay Gently push the drive assembly into the bay until the drive stops Push the tray handle to the closed locked position Check the hard disk drive status indicator to verify that the hard disk drive is operating properly If the amber hard disk drive status LED for a drive is lit continuously that drive is faulty and needs to be replaced If the green hard disk drive activity LED is flashing the drive is being accessed Note If your server is configured for RAID operation using the integrated SCSI controller with RAID capabilities or an optional ServeRAID controller you might need to reconfigure your disk arrays after installing hard disk drives See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information on RAID operation and complete instructions for using ServeRAID Manager Chapter 4 Customer replaceable units 77 Installing a 5 25 inch removable media drive Your server also comes with one integrated drive electronics IDE CD ROM drive The CD ROM drive bay supports a 5 25 inch half high removable media drive You can install two additional 5 25 inch half high removable media drives or one additional 5 25 inch full high removable media drive in the removable media drive bays A and B A three drop power cable comes with your server Use this cable to connect power to the remo
110. baffle 7 Disconnect the diagnostics panel card cable from the system board J23 m m oon NE www N 8 Grasp the tab on the diagnostics panel card and gently pull up and to the right until the card assembly releases 9 To replace the diagnostics panel card line up the two notches on the left and snap the assembly into place then connect the cable to the system board Power reset card Complete the following steps to remove the power reset card Note e Ready Installation guidelines on page 45 Read the safety notices at Safety information on page 169 e Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server Disconnect all external cables and power cords from the back of the server Remove the bezel see Removing the bezel on page 56 Remove the server cover see Removing the left side cover on page 55 Disconnect and remove adapters and spacers see Working with adapters on page 60 6 Remove the two central fans see Replacing a hot swap fan on page 95 nm 8 D 126 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 7 Remove the plastic baffle 8 Disconnect the power reset card cable from the system board J47 oly Q 9 Press the tab on the front of the power reset card and lift it out from inside the chassis 10 To replace the power reset card reverse the
111. ble units 99 Installing the server bezel and left side cover tower model The following illustration shows how to install the bezel on the tower model server Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Insert the two tabs on the bottom of the bezel into the matching holes on the server chassis 3 Push the top of the bezel toward the server until the two tabs at the top of the bezel snap into place 100 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide The following illustration shows how to install the left side cover on the tower model server Left side cover Complete the following steps to install the server left side cover 1 Before installing the cover check that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Place the bottom lip of the left side cover over the bottom edge of the server chassis Rotate the left side cover to a vertical position inserting the tabs at the top of the left side cover into the matching slots in the server chassis Slide the left side cover forward until it locks in place If you disconnected any cables from the back of the server reconnect the cables then plug the power cords into properly grounded electrical
112. can test the USB keyboard by using the regular keyboard test The regular mouse test can test a USB mouse Also you can run the USB interface test only if there are no USB devices attached f You can view server configuration information such as system configuration memory contents interrupt request IRQ use direct memory access DMA use device drivers and so on by selecting Hardware Info from the top of the screen If the diagnostic programs do not detect any hardware errors but the problem persists during normal server operations a software error might be the cause If you suspect a software problem see the information that comes with the software package Viewing the test log When the tests are completed you can view the test log by selecting Utility from the top of the screen and then selecting View Test Log Notes 1 You can view the test log only while you are in the diagnostic programs When you exit the diagnostic programs the test log is cleared saved test logs are not affected To save the test log so that you can view it later click Save Log on the diagnostic programs screen and specify a location and name for the saved log file 2 To save the test log to a diskette you must use a diskette that you have formatted yourself this function does not work with preformatted diskettes If the diskette has sufficient space for the test log the diskette may contain other data Viewing the System Error log You can a
113. ck free of charge by the manufacturer distributor or representative to be recycled or disposed of in a proper manner To order replacement batteries call 1 800 772 2227 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure your server and reset the system date and time Statement 2 CAUTION A When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Chapter 4 Customer replaceable units 97 For further information on battery disposal call IBM at 1 800 IBM 4333 1 800 426 4333 in the U S For information outside of the U S contact an IBM reseller or marketing representative Complete the following steps to replace the battery 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page on page 169 2 Follo
114. cords from the server wait 30 seconds reconnect and retry 4 Remote Supervisor Adapter if installed 5 System board 166 201 001 System Management Failed If installed reseat the 12C cable between the Remote I2C bus error s See SERVPROC and Supervisor Adapter in PCI slot 1 J32 and the system board DIAGS entries in event log J27 2 Reseat memory DIMMs 3 Memory DIMMs 4 System board Reseat I2C cable between the operator information panel and the system board J24 2 Reseat I2C cable between the diagnostics panel and the system board J23 3 Operator information panel 4 Diagnostics panel 5 System board 166 201 003 System Management Failed 1 Reseat cables between the system board and the power supply I2C bus error s See SERVPROC and or power cage assembly if installed DIAGS entries in event log po 2 Power cage assembly if installed 3 System board 166 201 004 System Management Failed DASD backplane I2C bus error s See SERVPROC and d Stanca DIAGS entries in event log lt System OA 166 201 005 System Management Failed Reseat Memory DIMMs I2C bus error s See SERVPROC and gt R aan DIAGS entries in event log TPA Ss 3 Memory DIMMs 4 Microprocessors 5 System board 166 250 000 System Management Failed Reseat 12C cable between the Advanced System Management I2C cable is disconnected Reconnect I2C Adapter in PCI slot 1 J32 and the system boar
115. ct the other device power connectors P4 and P6 from the rear of any other devices in the server Disconnect the SCSI cable P2 from the SCSI backplane Disconnect the power cable P1 from the J4 connector on the system board f Disconnect the power signal cable P3 from the J10 connector on the system board g If your server has the 3 Pack Ultra320 Hot Swap Expansion option installed disconnect the power connector P8 from the power connector on the 3 Pack backplane 92 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 5 Remove the fixed power supply see the following illustration B A ES a From the rear of the server remove the two screws at each side of the fixed power supply b Gently pull the power supply from the server making sure the cables do not snag on the chassis or system board Note You might need to insert a fingernail or screwdriver blade behind one corner of the power supply to begin moving it CAUTION When installing the power supply do not pull it into position by its cables 6 Install the hot swap power supply option Note The option consists of a hot swap power supply cage containing two hot swap power supplies with all necessary cables attached to the back Chapter 4 Customer replaceable units 93 of the option Cables amp n IA Hot swap power supply
116. cted from the power source AA 2 7 mp gt 1 7 mp Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices Appendix B Related service information 175 Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 AA PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamen
117. d Check device on bus 4 Undetermined problems Use the information in this section if the diagnostic tests did not identify the failure the devices list is incorrect or the system is inoperative Notes 1 Damaged data in CMOS can cause undetermined problems 2 Damaged data in BIOS code can cause undetermined problems Check the LEDs on all the power supplies If the LEDs indicate the power supplies are working correctly complete the following steps 1 Turn off the server 2 Be sure the server is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure turn on the server and reconfigure each time Any external devices Surge suppressor device on the server Modem printer mouse or non IBM devices Each adapter Drives Memory modules minimum requirement 256 MB 2 banks of 128 MB DIMMS Note Minimum operating requirements are a One power supply b Power cage assembly if installed Chapter 6 Symptom to FRU index 157 c System board d One microprocessor and VRM e Memory module with a minimum of two 128 MB DIMMs 4 Turn on the server If the problem remains suspect the following FRUs in the order listed Power supply Power cage assembly if installed System board Notes 1 If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the system board 2 f you suspect a netw
118. d J27 cable between Remote Supervisor Adapter 2 12C cables and system board 3 Advanced System Management adapter 4 System board 166 260 000 System Management Failed Disconnect all server and option power cords from the server Restart ASM Error After restarting ASM wait 30 seconds reconnect and retry communication was lost Unplug and cold boot to reset ASM 2 Reseat the Remote Supervisor Adapter in PCI slots 1 J32 3 Remote Supervisor Adapter 136 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 166 342 000 System Management Failed ASM adapter BIST indicate failed tests k Ensure the latest firmware levels for Remote Supervisor Adapter and BIOS 2 Disconnect all server and option power cords from server wait 30 seconds reconnect and retry 3 Remote Supervisor Adapter 166 400 000 System Management Failed ISMP self test result failed tests x where x Flash RAM or ROM Reflash or update firmware for ISMP 2 System board 180 XXX 000 Diagnostics LED failure Run diagnostics panel LED test for the failing LED ii 1 Operator information panel Failed front panel test 2 System board ne e 1 Diagnostics panel Failed diagnostics panel test 2 System bo
119. d incorrectly Follow the instructions on the screen carefully System Partition Visibility Select this choice to indicate whether the System Partition is visible To make the System Partition visible set this choice to Visible To make the System Partition invisible set this choice to Hidden See Using the ServerGuide Setup and Installation CD on page 22 for additional information about the System Partition Memory Settings Select this choice to manually enable a pair of memory connectors If a memory error is detected during POST or memory configuration the server will automatically disable the failing pair of memory connectors and continue operating with reduced memory capacity If this occurs you must manually enable the set of memory connectors after the problem is corrected Select Memory Settings from the Advanced Setup menu and use the arrow keys to highlight the pair of memory connectors that you want to enable then use the arrow keys to select Enable CPU Options Select this choice to indicate whether the microprocessor serial number in the microprocessor is readable or to set the microprocessor cache mode to disabled write back or write through Selecting write back mode will provide better system performance PCI Bus Control Select this choice to view and set interrupts for PCI devices and to configure the master latency timer value for the server Integrated System Management Processor Settings
120. der recommended temperature Ambient temperature must be within normal operating specifications see Features and specifications on page 3 System over temperature for CPU x level warning CPU x reporting over temperature condition Ensure system is being properly cooled seg System reliability considerations on page 45 System under recommended CPU x temperature level warning system reporting under temperature condition for CPU x Ambient temperature must be within normal operating specifications see Features and specifications on page 3 Fan error messages System on page 162 Note See to determine which components should be replaced by a field service technician Message Action Fan x failure level critical fan x had a failure 1 Check connections to fan x 2 Replace fan x Fan x fault level critical fan x beyond recommended RPM range 1 Check connections to fan x m Replace fan x Fan x outside recommended speed action 1 Replace fan x Power error messages System on page 162 Note See to determine which components should be replaced by a field service technician Message Action Power supply x current share fault level critical excessive current demand on power supply x Replace power supply x 154 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide
121. der Browse click Servers 3 From the Family drop down list select your server model 4 If operating system installation instructions are available for your server model OS installation is in the list in the upper left corner of the Web page Click OS installation and select the instructions for your operating system Using ServeRAID Manager You can use the ServeRAID Manager program provided on the BM ServeRAID Support CD to Configure a redundant array of independent disks RAID Restore a SCSI hard disk to factory default settings erasing all data View your RAID configuration and associated devices Monitor operation of your RAID controllers The ServeRAID Manager program operates in two ways Startable CD mode Asan installed software program See the ServeRAID documentation on the BM ServeRAID Support CD for additional information about RAID technology and instructions for using ServeRAID Chapter 2 Configuration 25 Manager The Installation Guide for your server also contains instructions for using ServeRAID Manager to configure your integrated SCSI controller with RAID capabilities Notes 1 The integrated SCSI controller with RAID capabilities in your server supports only RAID level 1 and RAID level 1 Enhanced RAID level 1E Installing an optional ServeRAID 5i controller provides additional RAID levels However if a ServeRAID 5i controller is installed and later removed you must re enable the on board S
122. detected hardware ServeRAID Manager program which configures your ServeRAID adapter or integrated SCSI controller with RAID capabilities A system BIOS code update program which updates the BIOS code directly from the CD Device drivers that are provided for your server model and detected hardware Operating system partition size and file system type that are selectable during setup ServerGuide features Features and functions can vary slightly with different versions of the ServerGuide program To learn more about the version that you have start the ServerGuide Setup and Installation CD and view the online overview Not all features are supported on all server models The ServerGuide program requires a supported IBM server with an enabled startable bootable CD ROM drive In addition to the ServerGuide Setup and Installation CD you must have your operating system CD to install your operating system The ServerGuide program has the following features Sets system date and time 22 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Detects the SCSI RAID adapter controller or integrated SCSI controller with RAID capabilities and runs the SCSI RAID configuration program Updates the licensed internal code firmware level without diskettes Checks the system BIOS code and microcode firmware levels of supported options to determine whether a later level is available from the CD You can
123. documentation that comes with the option kit 2 The 3 Pack Ultra320 Hot Swap Expansion option does not support use of a SCSI repeater card Complete the following steps to install the 3 Pack Ultra320 Hot Swap Expansion option Installation guidelines on page 45 1 Review the information in afety information on page 169 static sensitive devices on page 46 and 2 Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rack configuration on page 57 3 If necessary remove the air baffle assembly adapter support bracket adapters and plastic dividers See Removing and installing the adapter support bracket on page 58 and Working with adapters on page 60 for additional information Attention The server electromagnetic interference EMI integrity and cooling are both protected by having the front bays covered or occupied When you install the 3 Pack Ultra320 Hot Swap Expansion option save the filler panels from the bay in case you later remove the 3 Pack Ultra320 Hot Swap Expansion option and do not replace it with another device 4 Remove the two filler panels from the removable media bay opening Store the filler panels for future use 5 Remove the custom metal slide rails and screws that ar
124. e Configuration Setup Utility main menu 20 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Table 2 Power on and administrator password features continued Type of password Features Administrator and You can type either password to complete the system startup power on password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user The power on password provides access to a limited set of choices on the Configuration Setup Utility main menu This limited access might include changing or deleting the power on password Using the LSI Logic Configuration Utility program LSI Logic Configuration is a built in menu driven configuration utility program that you can use to Perform a low level format of a SCSI hard disk drive Set a SCSI device scan order Set a SCSI ID for a controller Notes 1 The integrated SCSI controller with RAID capabilities in your server supports only RAID level 1 and RAID level 1 Enhanced RAID level 1E Installing an optional ServeRAID 5i controller provides additional RAID levels However if a ServeRAID 5i controller is installed and later removed you must re enable the on board SCSI controller in using the Configuration Setup Utility program see Starting
125. e emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci n 1 AA PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos e Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de dafios estructurales Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de
126. e ends of the dividers out of the adapter support bracket and tilting the dividers up out of the server 6 Disconnect internal cables as necessary remove the air baffle assembly and remove the adapter support bracket from the server For complete details see Removing and installing the adapter support bracket on page 58 Note You must remove the air baffle assembly whenever you remove the adapter support bracket Chapter 4 Customer replaceable units 67 68 7 Disconnect the internal SCSI cable from SCSI connector A J44 or B J51 on the system board See System board internal cable connectors on page 49 for the location of the SCSI connectors Note The SCSI cables that come with your server can only be used with the integrated SCSI controller with RAID capabilities If a RAID controller other than the ServeRAID 5i isinstalled you must use SCSI cables that are compatible with that controller To select and order the correct cables for use with your RAID controller contact your IBM reseller or IBM marketing representative 8 Reinstall the adapter support bracket in the server see installing the adapter support bracket on page 58 11 12 13 Important To ensure proper cooling and server operation you must keep the air baffle cover closed Note You must reinstall the air baffle assembly when you reinstall the adapter support bracket Make sure that no cable is under the adapter support
127. e inside the 5 25 inch removable media drive bays Store the slide rails and screws for future use 6 Complete the following steps to attach the SCSI backplane to the drive cage __ Drive cage SCSI backplane Screws M3 x 5 4 a Place the SCSI backplane on the rear of the cage with the hole and slot in the SCSI backplane aligned with the pins on the drive cage making sure that the SCSI connector is at the top b Attach the SCSI backplane to the drive cage using four short M3 x 5 Screws Chapter 4 Customer replaceable units 71 72 Note The 3 Pack Hot swap Hard Disk Drive Expansion Kit comes with four long M3 5 x 7 screws and four short M3 x 5 screws Make sure you secure the SCSI backplane to the drive cage with the short Screws 7 Align the 3 Pack Ultra320 Hot Swap Expansion option with the empty removable media bay opening adjacent to the standard hot swap hard disk drive backplane Partially slide the 3 Pack Ultra320 Hot Swap Expansion option into the guides through the front of the removable media bay opening as shown in the following illustration Leave adequate room at the rear of the 3 Pack Ultra320 Hot Swap Expansion option to connect the required cables Filler panel N 3 Pack Ultra320 Hot Swap Expansion option 9 Locate the short SCSI cable that comes with this kit Note The SCSI cables that come with this kit can only be used with the integrated SCS
128. e low voltage differential LVD SCSI hot swap hard disk drive backplane supports a maximum of six slim high hot swap hard disk drives If you install the 3 Pack Ultra320 Hot Swap Expansion option you can attach up to three additional drives All of these drives must be LVD hard disk drives that operate at 320 MB per second or lower The optional 3 Pack Ultra320 Hot Swap Expansion Kit contains a hot swap hard disk drive backplane that you install adjacent to the standard hot swap hard disk drive backplane It also includes the SCSI cable you need to install the option Your server supports a maximum of two hot swap drive backplanes Note All drives being used in the server should have the same throughput speed rating mixing speed ratings might cause all drives to operate at the lower throughput speed Do the following to configure the channels on the two SCSI backplanes You can configure each SCSI channel bus independently This is the typical backplane configuration In this configuration The hard disk drives that are connected to the standard backplane are attached to channel A The hard disk drives that are connected to the 3 Pack Ultra320 Hot Swap Expansion option backplane are attached to channel B Notes 1 The standard LVD SCSI backplane is also known as the SCSI backplane or the hot swap hard disk drive backplane 2 The SCSI backplane that comes with the 3 Pack Ultra320 Hot Swap Expansion Kit is also known as the
129. e power control button on the front of the server Note While the server is powering up the power on LED on the front of the server is lit Turning off the server Turning off the server refers to the act of disconnecting the server from the power source Complete the following steps to manually turn off the server 1 Review the information in Safety information on page 169 2 See your operating system documentation for the proper procedure to shut down the operating system Statement 5 A A CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20 1 7 mp 3 Press the power control button on the front of the server This will put the server in Standby mode Note You might need to press and hold the power control button for more than 4 seconds to cause an immediate shutdown of the server and to force it into Standby mode You can use this feature if the operating system stops functioning 4 Disconnect the server from the power source Note After disconnecting all the power cords wait approximately 15 seconds for your system to stop running Watch for the power on LED on the front of the server to stop flashing Standby mode
130. e server and 100 mm 4 inches at the front and rear of the server For rack configurations make sure that space is available around the server to enable the server cooling system to work properly See the documentation that comes with the rack for additional information The server cover is in place during normal operation The air baffle cover over the microprocessors remains closed during normal operation A removed hot swap drive is replaced within 2 minutes of removal Cables for optional adapters are routed according to the instructions provided with the adapters A failed fan is replaced within 48 hours The server is turned off and the power cords are disconnected before you open the air baffle cover The air baffle assembly is always installed in the server except when you are installing or removing the components that are located under the air baffle cover 45 When the air baffle assembly is installed in the server the air baffle cover is always closed Microprocessor socket 2 always contains either a microprocessor baffle or a microprocessor Working inside the server with the power on Your server supports hot plug hot add and hot swap devices and is designed to operate safely while turned on with the cover removed Follow these guidelines when you work inside a server that is turned on Avoid loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuf
131. e server cover or on a metal surface Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity Major components of the xSeries 235 Type 8671 server The orange color on components and labels in your server identifies hot swap or hot plug components You can install or remove hot swap or hot plug components while the system is running provided that your system is configured to support this function 46 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide The blue color on components and labels indicates touch points where a component can be gripped a latch moved and so on The following illustration shows the major components in your server Note The illustrations in this document might differ slightly from your hardware VRM Microprocessor Power supply SR Rear fans 1and2 Memory modules Center fans 3and4 Air baffle Adapter support bracket Front fans blowers 5 and 6 Chapter 4 Customer replaceable units 47 System board component locations This section provides illustrations of the system board showing the locations of connectors switch and jumper blocks and LEDs System board option connectors The following illustration shows the location of the system board connectors for user installable options VRM 2 J1 i la oO Microprocessor 2
132. e the server cover see l Removing the left side cover on page 55 2 Locate the boot block recovery jumper J28 on the system board See System board switches and jumpers on page 51 for jumper location 3 NOD A 10 11 12 13 14 Power checkout Remove the jumper from pins 1 and 2 of boot block recovery jumper and place it on pins 2 and 3 of the boot block recovery jumper to enable BIOS recovery mode Insert the BIOS flash diskette into the diskette drive Reconnect all power cords then reinstall the server cover Restart the server The system begins the power on self test POST Select 1 Update POST BIOS from the menu that contains various flash update options When prompted as to whether you want to save the current code to a diskette press N When prompted to choose a language select a language from O to 7 and press Enter to accept your choice Do not restart your server at this time Remove the BIOS flash diskette from the diskette drive Turn off the server and disconnect all power cords then remove the server cover Remove the jumper from pins 2 and 3 of boot block recovery jumper J28 and place it on pins 1 and 2 of the boot block recovery jumper to return to normal startup mode Reconnect all external cables and power cords and turn on the peripheral devices then reinstall the server cover and restart the server The system starts Power problems can be difficult to solve For ex
133. econfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Statement 2 Appendix B Related service information 173 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not pro
134. ed by a field service technician General problems FRU action Problems such as broken cover locks or indicator LEDs not working 140 Broken CRU FRU xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Intermittent problems Symptom FRU action A problem occurs only 1 Verify that occasionally and is difficult to All cables and cords are connected securely to the rear of the computer and attached options When the computer is turned on air is flowing from the rear of the computer at the fan grill If there is no airflow the fan is not working This causes the computer to overheat and shut down Ensure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly 2 Check t he system error log detect Note See System on page 162 on page 162 to determine which components should be replaced by a field service technician Keyboard mouse or pointing device problems Symptom FRU action All or some keys on the 1 Verify that keyboard do not work The keyboard cable is securely connected to the system and the keyboard and mouse cables are not reversed Both the computer and the monitor are turned on 2 Keyboard 3 System board
135. ediate action If a new failure occurs the system error LED will turn on again In the Remind mode the system error LED flashes every 2 seconds The system error LED remains in the Remind mode until one of the following situations occurs All known problems are resolved The system is restarted Anew problem occurs You can use the Remind button to delay server maintenance until a later time Also resetting the system error LED enables the LED to react to another error If the LED is still on from the first error it will not indicate additional errors If you press the Remind button causing the LED to flash every 2 seconds and another error occurs the LED will stop flashing and will instead be lit continuously to alert you to the new error Chapter 3 Diagnostics 39 Recovering the BIOS code If the BIOS code has become damaged such as from a power failure during a flash update you can recover the BIOS code using a BIOS flash diskette Note You can obtain a BIOS flash diskette from one of the following sources Use the ServerGuide program to make a BIOS flash diskette Download a BIOS flash diskette from the World Wide Web Go to http www ibm com pc support click IBM Server Support and make the selections for your server Contact your IBM service representative Complete the following steps to recover the BIOS code Turn off the server and disconnect all power cords and external cables then remov
136. ee System on page 162 to determine which components should be replaced by a field service technician Expansion enclosure problems Symptom FRU action The SCSI expansion enclosure used to work but does not work now 1 Verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI option is turned on You must turn on an external SCSI option before turning on the computer 2 For more information see your SCSI expansion enclosure documentation Note See System on page 162 to determine which components should be replaced by a field service technician Hard disk drive problems Symptom FRU action Not all drives are recognized by the hard disk drive diagnostic test Fixed Disk test 1 Remove the first drive not recognized and try the hard disk drive diagnostic test again 2 If the remaining drives are recognized replace the drive you removed with a new one System stops responding during hard disk drive diagnostic test Remove the hard disk drive being tested when the computer stopped responding and try the diagnostic test again 2 fthe hard disk drive diagnostic test runs successfully replace the drive you removed with a new one System on page 162 to determine which components should be replac
137. effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai connettori prese elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit 192 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Avviso 2 A ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 A ATTENZIONE Quando si installano prodotti laser come ad esempio
138. elect settings that you want to view or change The Configuration Setup Utility main menu is similar to the following IBM Setup c Copyright IBM Corporation 2002 Configuration Setup Utility e System Summary e System Information e Devices and I O Ports e Date and Time e System Security e Start Options e Advanced Setup e Error Logs Save Settings Restore Settings Load Default Settings Exit Setup F1 Help 1 1 Move Esc Exit Enter Select Notes 1 You can press F1 to display help information for a selected menu item 2 The choices on some menus might differ slightly depending on the BIOS version in your server Descriptions of the choices available from the main menu are System Summary Select this choice to display configuration information This includes the type speed and cache sizes of the microprocessors and the amount of memory installed Changes that you make to configuration settings appear on this summary screen You cannot edit the fields This choice appears on both the full and limited Configuration Setup Utility menus System Information Select this choice to display information about your server Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Product Data Select this choice to view system i
139. elines on page 4 static sensitive devices on page 46 and Safety information on page 169 2 f you are installing an adapter that requires you to install or remove any cables turn off the server and disconnect all power cords and external cables Turning off the server on page 9 3 Remove the server cover see Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rack configuration on page 57 4 Determine which expansion slot you will use for the adapter 62 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 10 11 Note Only PCI X slots 5 and 6 support hot plug adapters Attention Disabling a PCI X slot turns off the power LED for that PCI X slot Make sure that the power LED for the hot plug PCI X slot is off before you continue with the next step See System board LED locations on page 53 for the location of the power LED Disable the selected PCI X slot from your operating system See the documentation that comes with your operating system for information about disabling a hot plug PCI X slot Slide the orange adapter retention latch release toward the rear of the server and hold it there while you lift the black adapter retention latch to the unlocked open position as indicated by the arrow Attention Expansion slot covers must be installed on all empty slots This maintains the electronic emissions character
140. em might be part of a shared DASD cluster two or more systems sharing one or more external storage devices Before you run diagnostics verify that the failing system is not part of a shared DASD cluster A system might be part of a cluster if The system is identified as part of a cluster One or more external storage units are attached to the system and at least one of the attached storage units is also attached to another system or unidentifiable Source One or more systems are located near the failing system If the failing system is suspected to be part of a shared DASD cluster you can run all diagnostic tests except the diagnostic tests that test the storage unit DASD residing in the storage unit or the storage adapter attached to the storage unit Notes 1 For systems that are part of a shared DASD cluster run one test at a time in looped mode Do not run all tests in looped mode because this could enable the DASD diagnostic tests 2 f multiple error codes are displayed diagnose the first error code that is displayed 3 If the computer stops with a POST error go to POST error codes on page 147 4 f the computer stops and no error is displayed go to l Undetermined problems on page 157 5 For power supply problems see Power supply LED errors on page 146 6 For safety information see Safety information on page 169 O Copyright IBM Corp 2002 29 7 For intermittent problems check the error log
141. emory configurations the 3 3 3 beep code might sound during POST followed by a blank display screen If this occurs and the Boot Fail Count feature in the Start Options of the Configuration Setup Utility program is set to Enabled its default setting you must restart the computer three times to force the system BIOS code to reset the CMOS values to the default configuration memory connector or bank of connectors enabled If you have verified these items and the screen remains blank replace a Monitor b Video adapter if installed c System board Only the cursor appears See l Undetermined problems on page 157 The monitor works when you turn on the computer but goes blank when you start some application programs Verify that The application program is not setting a display mode higher than the capability of the monitor The primary monitor cable is connected to the C2T device breakout cable You installed the necessary device drivers for the applications If you have verified these items and the screen remains blank replace the monitor Video adapter System board The screen is wavy unreadable rolling distorted or has screen jitter If the monitor self tests show the monitor is working properly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy
142. en the power LED is off 36 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide See your operating system documentation to determine if your operating system supports hot plug PCI adapters and if so how to disable the hot plug PCI slot Attention LEDs Each hot plug PCI slot has an attention LED that is visible from the rear of the server and one that can be seen from inside the server These LEDs have the same meaning they are duplicated to be visible from outside or inside the server An attention LED flashes approximately once per second when it is on The meaning of the attention LEDs is defined by your operating system See your operating system documentation to determine if your operating system supports hot plug PCI adapters and if so what the attention LEDs indicate The following table describes the adapter power and attention LEDs Table 4 Adapter power and attention LEDs Power LED Attention LED Description and action On Flashing The adapter requires attention The slot still has power applied Do not remove or install an adapter in the slot See your operating system documentation for instructions On Off Normal operation no intervention is required Off Flashing The adapter requires intervention Power is removed from the slot An adapter can be removed or installed in the slot Off Off Power is removed from the slot An adapter can be removed or installed i
143. er slots 5 and 6 This section contains the procedure for installing a hot plug PCI or PCI X adapter If your operating system supports hot plug PCI or PCI X adapters you can replace a failing hot plug PCI or PCI X adapter with a new adapter of the same type without turning off power to the server If your operating system and adapter also support the hot add feature you can install a new adapter without turning off the power to the server Notes 1 Although an optional Integrated xSeries Adapter IXA can be installed only in slots 5 and 6 it is not a hot plug adapter See Installing a non hot plug adapte any slot on page 64 for instructions for installing an IXA adapter 2 Do not remove a hot plug adapter before performing the operating system defined procedure for disabling the Active PCI X hot plug slot that contains the adapter Failure to do so might cause your system to lock up See your operating system documentation for additional information 3 You do not have to turn off the server to install hot plug adapters in the hot plug slots However you must turn off the server when performing any steps that involve installing or removing cables The following illustration shows how to install a PCI or PCI X hot plug adapter Adapter retention Expansion slot cover Adapter Adapter retention clip Adapter support bracket Review the information in Installation guid
144. er listed on the battery available prior to your call Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio Appendix C Notices 207 communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference causedby using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following t
145. erver in a rack Input output connectors Parallel port Video port Keyboard port Auxiliary device pointing device port i Ultra320 SCSI en board connectors Serial ports Universal Serial Bus version 4 1 ports Gigabit Ethernet port TP RS 485 ASM interconnect ports Chapter 5 Service replaceable units Thermal grease 3 em tus da System board DS Microprocessor removal Operator information panel Diskette drive DASD backplane Power supply non hot swap Front fan housing Hot swap card Diagnostics panel card Power reset card Chapter 6 Symptom to FRU index Beep symptoms gt No beep symptoms Diagnostic panel system error LED Diagnostic error codes Error symptoms gt Power supply LED errors POST error codes Service processor error codes SCSI error codes Temperature error messages Fan error messages Contents 99 100 102 103 104 104 105 105 106 106 107 107 107 107 107 108 108 108 108 108 108 109 110 110 110 110 112 113 113 114 115 115 116 117 119 121 122 128 124 125 125 126 129 129 132 132 134 139 146 147 153 153 153 154 vii Power error messages 154 System shutdown bo Re ow ee ee S Voltage related system shutdown ee a ee 55 Temperature related syste
146. es Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 AA VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlieBen oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieBen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlieBen Signalkabel m glichst einh ndig anschlieBen oder l sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschlie en Kabel l sen
147. evices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device Reseat or replace the adapter The Ethernet controller stopped working without apparent cause Check the following Run diagnostics for the Ethernet controller Try a different connector on the hub Reinstall the device drivers See your operating system documentation and the ServerGuide information Reseat or replace the adapter 42 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Ethernet controller messages The integrated Ethernet controller might display messages from certain device drivers The latest information available concerning these messages will be made available at the IBM Support Web site at http www ibm com pc support Chapter 3 Diagnostics 43 44 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 4 Customer replaceable units This chapter provides instructions for adding options to your server Some option removal instructions are provided in case you need to remove one option to install another Installation guidelines Before you begin to install options in your server read the following information Become familiar with the safety and handling guidelines specified under Handling static sensitive devices on page 46 and read the safety
148. ey being used a co 177 178 1 Run the Configuration Setup Utility program Security hardware error System boata 184 1 Run the Configuration Setup Utility program Power on password damaged 2 System board 185 1 Run the Configuration Setup Utility program Drive startup sequence information 2 System board corrupted 186 1 Run the Configuration Setup Utility program Security hardware control logic failed 2 Selmi boata 187 1 Set serial number in the Configuration Setup Utility program VPD serial number not set 2 System board 188 1 Run the Configuration Setup Utility program Bad EEPROM CRC 2 2 System board 189 An attempt was made to access the server with invalid passwords Run the Configuration Setup Utility program and type the administrator password 196 198 199 Microprocessor mismatch Verify microprocessors are of same type and speed have the latest level of BIOS installed update the BIOS to the latest level and run the diagnostic program again 2 Microprocessor o ui 1 DIMM Memory test error If the server does not 2 System board 229 Cache error 262 DRAM parity configuration error a Microprocessor D Optional microprocessor if installed Run the Configuration Setup Utility program 2 Battery 3 System board 148 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting G
149. ey detach b Insert one pin of the rail into the notch near the rear of the drive Pushing the rail gently toward the rear of the drive insert the other pin into the notch near the front of the drive d Press in on the metal strip in the rail to secure the rail to the drive Chapter 5 Service replaceable units 121 DASD backplane Complete the following steps to remove the DASD backplane Note e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server Disconnect all external cables and power cords from the back of the server Pull out the hard drives Remove the server cover see l Removing the left side cover on page 55 Remove the two front fans see Disconnect and remove adapters and spacers see Remove the two central fans see Replacing a hot swap fan on page 95 page 60 Remove the plastic baffle 9 Disconnect the DASD cable from the DASD backplane oaron ON 10 Press the release latches and pull the backplane out of the server 11 To replace the DASD backplane reverse the previous steps making sure to place the backplane assembly over the two guide pins on the chassis floor 122 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Power supply non hot swap Complete the
150. f links while you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens or pencils that could fall into the server as you lean over it Avoid dropping any metallic objects such as paper clips hair pins or screws into the server Handling static sensitive devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and possibly damage the device While the device is still in its static protective package touch it to an unpainted metal part of the server for at least 2 seconds This drains static electricity from the package and from your bogy Remove the device from its package and install it directly into the server without setting down the device If it is necessary to set down the device place it back into its static protective package Do not place the device on th
151. fety information Online support Chapter 1 General information Related publications Notices and statements used i in this book Features and specifications Server controls and indicators Front view Rear view Operator information panel Server power features Turning on the server Turning off the server Standby mode IBM documentation CD System requirements 6 Starting the IBM Documentation Browser 4 Using the IBM Documentation Browser Using the search feature IBM Director 3 Installing IBM Director updates UpdateXpress SA Chapter 2 Configuration Using the Configuration Setup Utility program Starting the Configuration Setup Utility program Choices available from the Configuration Setup main menu Using passwords Using the LSI Logic Configuration Utility program i Starting the LSI Logic Configuration Utility program Formatting a SCSI hard disk drive Using the ServerGuide Setup and Installation CD ServerGuide features Re Setup and configuration overview System Partition Typical operating system installation Setting up or updating multiple servers Installing your operating system without ServerGuide Using ServeRAID Manager a Configuring the Gigabit Ethernet controller High performance Ethernet modes Ethernet port connector f Updating the integrated system management firmware gt Chapter 3 Diagnostics General checkout Diagnostic tools overview POST err
152. g diskettes The SCSI RAID configuration program starts leading you through the entire configuration process The ServerGuide program creates a System Partition on the default drive The ServerGuide program displays a confirmation summary so that you will know when you have completed all the required tasks Then you are ready to install your operating system Notes 1 Plug and Play adapters are configured automatically Non Plug and Play adapters or non IBM adapters might require switch settings additional device drivers and installation after the operating system is installed See the documentation that comes with the adapter 2 Diagnostics for your server come in BIOS code or on a separate diagnostics CD System Partition The ServerGuide program creates a 50 MB System Partition on the default drive The System Partition contains server specific utility programs such as service processor disk operating system DOS utilities system diagnostics flash BIOS updates and other programs Programs in the System Partition vary by server model and not all server models run utility programs from the System Partition To determine which ones do start the ServerGuide Setup and Installation CD and view the online overview After setup is complete you can access programs in the System Partition by restarting the server and pressing Alt F1 when the prompt is displayed The System Partition menu displays the programs that are
153. gn it with the expansion slot on the system board Attention When you install an adapter in the server be sure that it is completely and correctly seated in the system board connector Incomplete insertion might cause damage to the system board or the adapter c Press the adapter firmly into the expansion slot Note If the server is subject to excessive movement or vibration you can secure the adapter with a screw insert one of the backup expansion slot screws stored next to slot 1 through the top of the adapter bracket into the screw hole to secure the adapter before proceeding to the next step d Lower the adapter retention latch over the top corner of the adapter In slot 5 or 6 make sure the latch is in the locked closed position 11 If you installed a full length adapter close the adapter retention clip on the adapter support bracket Otherwise continue with the next step 12 Connect any needed cables to the adapter Attention When you route the cables do not block the ventilated space around any of the fans If you have other options to install or remove do so now otherwise go to Installing the server bezel and left side cover tower model on page 100 Installing the server bezel and top cover rack configuration on page 103 13 Or Cabling example for a ServeRAID controller You can install an optional IBM ServeRAID controller in your server to control the internal hot swap hard dis
154. has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and w
155. he type of system error that occurred See Light Path Diagnostics on page 38 for more information Error symptom charts These charts list problem symptoms along with suggested steps to correct the problems See the Error symptoms on page 139 for more information Support You can find service information for your IBM products including supported options at http www ibm com pc support POST error logs When you turn on the server it performs a series of tests to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST If POST finishes without detecting any problems a single beep sounds and the first screen of your operating system or application program appears If POST detects a problem more than one beep sounds and an error message appears on your screen See Beep symptoms on page 129 and POST error odes on page 147 n page 147 for more information Chapter 3 Diagnostics 31 Notes 1 If you have a power on password or administrator password set you must type the password and press Enter when prompted before POST will continue 2 Asingle problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will not occur the next time you run the test The POST error
156. heck the following Make sure that the hub is turned on Check all connections at the Ethernet controller and the hub Use another port on the hub f the hub does not support auto negotiation manually configure the Ethernet controller to match the hub f you manually configured the Duplex mode make sure that you also manually configure the speed Run diagnostics on the LEDs Reseat or replace the adapter The Ethernet transmit receive activity LED does not work Data is incorrect or sporadic Check the following Make sure that you have loaded the network device drivers The network might be idle Try sending data from this server Run diagnostics on the LEDs Check the following Make sure that you are using Category 5 or higher cabling when operating the server at 100 Mbps or at 1000 Mbps Make sure that the cables do not run close to noise inducing sources like fluorescent lights The Ethernet controller stopped working when another adapter was added to the server Check the following Make sure that the cable is connected to the Ethernet controller Make sure that your PCI system BIOS code is current Reseat the adapter Determine if the interrupt IRQ setting assigned to the Ethernet adapter is also assigned to another device in the system Use the Configuration Setup Utility program to determine if this is the case Although interrupt sharing is allowed for PCI d
157. hermal grease on the microprocessor and heat sink 1 Place the heat sink on a clean work surface 2 Remove the cleaning pad from its package and unfold it completely 3 Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Be sure that all of the thermal grease is removed 4 Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed 0 01 mL of thermal grease Microprocessor 5 Use the thermal grease syringe to place 16 uniformly spaced dots of 0 01mL each on the top of the microprocessor O Copyright IBM Corp 2002 115 System board Note 0 01mL is one tick mark on the syringe If the grease is properly applied approximately half 0 22mL of the grease will remain in the syringe 6 Install the heat sink onto the microprocessor as described in Installing an additional microprocessor on page 83 Note e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 e Read Handling electrostatic discharge sensitive devices on page 172 Attention Complete the following steps to remove the system board 1 Turn off the server and any attached devices Notes a When replacing the system board you must either update the system with the latest firmware or restore the pre existing firmware that the custo
158. hether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground Appendix B Related service information 171 b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handl
159. hich the operating system is loaded For example you can define a startup sequence that checks for a startable diskette in the diskette drive then checks the hard disk drive in bay 0 and then checks a network adapter If your server contains Wake on LAN hardware and software and your operating system supports Wake on LAN functions you can also define a startup sequence for the Wake on LAN functions Chapter 2 Configuration 17 18 If the Boot Fail Count choice is enabled you can restore the BIOS system defaults after three consecutive boot failures If this choice is disabled the BIOS system defaults can be loaded only from the Configuration Setup Utility main menu You also can select whether the integrated SCSI controller with RAID capabilities or a PCI SCSI adapter is given boot precedence Select Planar SCSI to give the integrated SCSI controller with RAID capabilities boot precedence If a PCI SCSI adapter is to be given boot precedence select the slot number where this adapter is installed You can enable a virus detection test that checks for changes in the master boot record at startup Advanced Setup Select this choice to change values for advanced hardware features such as cache control and PCI configuration This choice appears only on the full Configuration Setup Utility main menu A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configure
160. hree 5 25 inch bays CD ROM drive installed in one bay One 3 5 inch removable media drive bay diskette drive installed PCI expansion slots Two Active PCI X hot plug 133 MHz 64 bit Three PCI X non hot plug 100 MHz 64 bit One PCI non hot plug 33 MHz 32 bit Upgradeable microcode BIOS diagnostics and IBM integrated system management upgrades when available can update EEPROMS on the system board Predictive Failure Analysis PFA alerts Power supplies Fans Memory Hard disk drives Microprocessors Voltage regulator modules VRMs Integrated functions BM integrated system management processor ISMP Service processor with Light Path Diagnostics Interconnect port Dedicated I O port Support for IBM Remote Supervisor Adapter Broadcom 5703 10 100 1000 Ethernet controller one port controller on system board One serial port One parallel port Two internal Ultra320 SCSI ports dual channel integrated SCSI controller with RAID capabilities on the system board Three Universal Serial Bus USB v1 1 ports one on the front and two on the rear of the enclosure Keyboard port Mouse port ATI Rage XL video controller on system board Compatible with SVGA and VGA 8 MB video memory Security features Door and side cover lock Power on and administrator passwords Remote control security settings Selectable drive startup
161. http www ibm com pc us compat on the World Wide Web Important A boot processor must always be installed in socket U13 of the system board Notes 1 To order additional microprocessor options contact your IBM reseller or IBM marketing representative 2 When you install a microprocessor in socket U9 you must also install the voltage regulator module VRM that comes with the microprocessor in VRM connector J1 3 The microprocessor sockets in this server contain built in termination for the microprocessor bus therefore terminator cards are not required for empty microprocessor sockets However for airflow an empty microprocessor socket must contain a microprocessor baffle 4 The microprocessor speeds are automatically set for this server therefore you do not need to set any microprocessor frequency selection jumpers or switches 5 f you need to remove a microprocessor see Microprocessor removal on page 117 Chapter 4 Customer replaceable units 83 The following illustration is a simplified layout of the microprocessor connector locations and other microprocessor related components on the system board Attention The speed of the microprocessor must match the speed of the system board The 533 MHz system board is identified as shown in the following illustration the 400 MHz system board is not marked System board identification some models
162. ible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n A A 2 1 mp ne 1 7 mp Declaraci n 10 PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Appendix B Related service information 203 204 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Appendix C Notices Edition notice This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can
163. ic sensitive devices on page 46 and Safety information on page 169 2 Unlock and open the server door 3 Locate the flange on the top edge of the door 4 Press the flange downward while pressing outward on the door then lift the door up and off the hinge Set the door aside in a safe place 54 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Removing the server left side cover and bezel tower model This section describes how to remove the left side cover and bezel from the tower model server Removing the left side cover The following illustration shows how to remove the left side cover from the tower model server Left side cover release latch Complete the following steps to remove the server left side cover 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Push the plastic cover release latch on the front of the server to the right to release the cover 3 While pushing the plastic cover release latch slide the left side cover slightly toward the rear of the server the cover will stop after approximately 25 mm 1 inch Release the cover release latch then lift the cover off the server and set the cover aside Chapter 4 Customer replaceable units 55 Removing the bezel The following illustration shows how to remove the bezel from the tower model server
164. ies and the information is subject to change without notice Consult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 2002 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error messages and configuration information for the IBM Oserver xSeries 235 Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM xSeries products See the parts listing in l System on page 162 to determine if the component being replaced is a customer replaceable unit CRU or a FRU Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions See Safety information on page 169 Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Safety Information Prenez connaissance de toutes les consignes
165. ight be easier to turn the server on its side and remove the air baffle to access the microprocessors 3 Identify the microprocessor to be removed 4 Remove the heat sink a Loosen one captive screw fully then loosen the other captive screw Attention Loosening one screw fully before loosening the other screw will help to break the thermal bond that adheres the heat sink to the microprocessor b Pull the heat sink off of the microprocessor 5 Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position approximately 135 angle as shown Then see the documentation provided with the microprocessor option for complete installation instructions Attention You must ensure that the locking lever on the microprocessor Socket is in the fully open position before you insert the microprocessor in the socket Failure to do so might result in permanent damage to the microprocessor microprocessor socket and system board Lever closed 118 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide X Lever closed 6 Pull the microprocessor out of the socket Microprocessor Microprocessor release lever To install a microprocessor see Installing an additional microprocessor on page 83 Operator information panel Complete the following steps to remove the operator information panel Note ot oN
166. ing electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the server the part the work mat and the person handling the part are all at the same charge Notes iP Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common g
167. ion text message is the diagnostic message that indicates the reason for the problem Chapter 3 Diagnostics 33 Text messages The diagnostic text message format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff shown in the error code format in the previous section Result can be one of the following Passed Failed User Aborted Not Applicable Aborted Warning test specific string This result occurs when the diagnostic test is completed without any errors This result occurs when the diagnostic test discovers an error This result occurs when you stop the diagnostic test before it is complete This result occurs when you specify a diagnostic test for a device that is not present This result occurs when the test could not proceed for example because of the System configuration This result occurs when a possible problem is reported during the diagnostic test such as when a device driver is not found is additional information that you can use to analyze the problem Starting the diagnostic programs Complete the following steps to start the diagnostic programs 1 Turn on the server and watch the screen Note To run the diagnostic programs you must start the server with the highest level password that is set That is if an administrator pass
168. ional topics under it Click the plus sign to display the additional topics Click a topic to select it When you select a topic a description of the topic contents appears in the Description field Note To select multiple topics press and hold down the Ctrl key while selecting your topics View selected topics Click View Book Adobe Acrobat Reader starts and the selected topics are displayed Using the search feature Complete the following steps to use the Documentation Browser search feature 1 2 Type a key word in the Search field Click Search The topics containing the search word are listed in order based on the number of occurrences Click a file to open it Press Ctrl F and use the Adobe Acrobat search function to search within the file Chapter 1 General information 11 IBM Director With IBM Director a network administrator can View the hardware configuration of remote systems in detail Monitor the usage and performance of critical components such as microprocessors disks and memory Centrally manage individual or large groups of IBM and non IBM Intel based servers desktop computers workstations and mobile computers on a variety of platforms IBM Director provides a comprehensive entry level workgroup hardware manager Key features include Advanced self management capabilities for maximum system availability Multiple operating system platform support including Microsoft Wind
169. ir baffle assembly to perform this step Locate the second microprocessor socket connector U27 on the system board Remove the microprocessor baffle from the microprocessor socket Remove the protective cover tape or label from the surface of the microprocessor socket if present Heatsink 2 Captive screws Microprocessor 2 Microprocessor baffle Microprocessor release lever Install a VRM in the corresponding VRM connector J1 a Center the VRM over the connector Make sure that the VRM is oriented and aligned correctly b Carefully but firmly push down the VRM clip handle to seat the VRM in the connector c Make sure that the VRM clip locks on the VRM connector at both sides CAUTION You must lift up the microprocessor release lever before inserting the microprocessor into the socket Inserting the microprocessor into the socket without lifting up the microprocessor release lever can damage the microprocessor and system board Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the server then remove the microprocessor from the package b Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position approximately 135 angle as shown Then see the documentation provided with the microprocessor option for complete installa
170. istics of the system and ensures proper cooling of system components Remove the expansion slot cover from the server Store it in a safe place for future use If you are installing a full length adapter lift the adapter retention clip on the adapter support bracket Otherwise continue with the next step See the documentation that comes with your adapter for any cabling instructions It might be easier for you to route cables before you install the adapter Attention Avoid touching the components and gold edge connectors on the adapter Remove the adapter from the static protective package Install the adapter a If you are installing a full length adapter remove the blue adapter guide if any from the end of the adapter Adapter guide b Carefully grasp the adapter by its top edge or upper corners and align it with the expansion slot on the system board Attention When you install an adapter in the server be sure that it is completely and correctly seated in the system board connector Incomplete insertion might cause damage to the system board or the adapter c Press the adapter firmly into the expansion slot d Lower the adapter retention latch over the top corner of the adapter The adapter retention latch automatically locks into place Chapter 4 Customer replaceable units 63 12 13 14 15 Important Power cannot be restored to the adapter slot if the latch is not lowered into place If you ins
171. itches to make sure that the system is turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Go to the IBM Support Web site at http www ibm com pc support to check for technical information hints tips and new device drivers Use an IBM discussion forum on the IBM Web site to ask questions You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes printed books online books readme files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated
172. ived any error messages when using the software program see the information that comes with the software for a description of the messages and suggested solutions to the problem 2 f you have verified these items and the problem remains contact your place of purchase Note See System on page 162 to determine which components should be replaced by a field service technician Universal Serial Bus USB port problems Symptom FRU action A USB device does not work Verify that You are not trying to use a USB device during POST if you have a standard non USB keyboard attached to the keyboard port Note If a standard non USB keyboard is attached to the keyboard port the USB is disabled and no USB device will work during POST The correct USB device driver is installed The operating system supports USB devices Power supply LED errors Use the information in this section to solve power supply problems Note The minimum configuration required for the dc good light to be lit is Power supply Power cage assembly if installed System board set switch 7 of SW1 to bypass the power switch see System board switches and jumpers on page 51 System on page 162 to determine which components should be replaced by a field service technician AC good LED DC good LED Description FRU action Off Off No power to system or ac a Check ac power to the system
173. k drives A ServeRAID controller can for example enable you to configure the internal hot swap hard disk drives into disk arrays The illustrations in this section show the cabling for internal hot swap hard disk drives You can also cable a ServeRAID adapter to external hard disk drives See your 66 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide ServeRAID controller option documentation for complete instructions for installing a ServeRAID controller in your server and for additional information about ServeRAID controllers Notes 1 This cabling example does not apply to the ServeRAID 5i controller which uses the integrated SCSI controller with RAID capabilities on the system board 2 An optional ServeRAID 5i controller can be installed only in PCI X slot 4 Slot 4 is the only PCI X slot that supports the ServeRAID 5i controller requirements 3 Connections made to external SCSI devices will be asynchronous If you are connecting the adapter to any internal SCSI backplane or device you will need to purchase additional SCSI cables Contact your IBM marketing representative or reseller for additional information about the number and types of cables that your server configuration requires Your server comes with one SCSI cable that can only be used with the integrated SCSI controller with RAID capabilities that is on the system board One end of this SCSI cable is attached to the connector on the SCSI backp
174. kers when there is activity on a hard disk drive Information LED When this amber LED is on the server power supplies are nonredundant or some other noncritical event has occurred The event is recorded in the Error log See Viewing error logs from the Configuration Setup Utility program on page 32 for instructions for viewing the Error log Check the diagnostic LED panel for more detailed information see Diagnostic panel system error LED on page 132 System error LED This amber LED is on when a system error occurs An LED on the diagnostic LED panel will also be on to further isolate the error For more information see Diagnostic panel system error LED on page 132 Ethernet transmit receive activity LED When this green LED is on there is activity between the server and the network Chapter 1 General information 7 Server power features This section contains information about how to properly turn your server on and off Turning on the server 8 Turning on the server refers to the act of plugging the power cords of your server into the power source and starting the operating system You can turn on the server in any of the following ways f the power cords are connected to a power source you can press the power control button on the front of the server Notes 1 You can install a circular disk over the power control button to prevent accidental manual power off This disk known as the power control butt
175. ket E ON E Hot swap IH SIE power supply 2 S x Release latch A E e o o Handle 1 N L O 1 0 AC power LED mp EJ 5 E Al DC power LED LAN el v e J Hot swap a 0 J power supply 1 Kt Power cord J restraint bracket el nr J rth Before you continue with the power supply removal and installation procedure review the following information Notes 1 During normal operation both hot swap power supply bays must have power supplies installed for redundancy 2 Two cable restraint brackets are on the rear of the tower model servers After you install the hot swap power supply option and connect the cables to the selected devices you can use these cable restraint brackets to manage the cable routing Route the power cords through the power cord restraint bracket on the bottom Route the remaining cables for example the cables that are connected to the I O ports through the I O cable restraint bracket on the top Chapter 4 Customer replaceable units 91 If you install or remove a power supply observe the following precautions Statement 8 A CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these compo
176. l Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia Liechtenstein Switzerland Chile Ethiopia Italy Libya Somalia Israel Thailand Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela CRU No 13F9940 13F9979 13F9997 14F0015 14F0033 14F0051 14F0069 14F0087 1838574 6952301 Chapter 7 Parts listing for the xSeries 235 165 166 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power sw
177. l cable and a one drop IDE cable come attached to the CD ROM drive Use this power signal cable to connect the removable media drives The one drop SCSI signal cable that comes with your server will need to be replaced with a two drop SCSI signal cable to provide a signal connection to the removable media drives You cannot install hot swap drives in the removable media or non hot swap drive bays on the front side of the server unless you install the 3 Pack Ultra320 Hot Swap Expansion option Your server supports a maximum of six 1 inch 26 mm slim high 3 5 inch hot swap hard disk drives in the standard hot swap bays In the tower model the hot swap bays are arranged vertically in the standard hard disk drive cage the bay numbers are O through 5 from bottom to top In the rack configuration the hot swap bays are arranged horizontally in the standard hard disk drive cage the bay numbers are O through 5 from left to right In the tower model bays O through 5 are below the removable media drive bays In the rack configuration bays O through 5 are to the left of the removable media drive bays Notes 1 To minimize the possibility of damage to the hard disk drives when you are installing them in a rack configuration install the server in the rack before installing the hard disk drives You do not have to turn off the server to install hot swap drives in the hot swap drive bays However you must turn off the server when performing
178. l port problems Symptom FRU action The number of serial ports identified by the operating System is less than the number of serial ports installed 1 Verify that Each port is assigned a unique address by the Configuration Setup Utility program and none of the serial ports is disabled The serial port adapter if you installed one is seated properly 2 Failing serial port adapter A serial device does not work 1 Verify that The device is compatible with the computer The serial port is enabled and is assigned a unique address The device is connected to the correct port see Input output connectors on page 108 2 Failing serial device 3 Serial adapter if installed 4 System board Chapter 6 Symptom to FRU index 145 System on page 162 Note See to determine which components should be replaced by a field service technician Software problem Symptom FRU action Suspected software problem 1 To determine if problems are caused by the software verify that The computer has the minimum memory needed to use the software For memory requirements see the information that comes with the software Note If you have just installed an adapter or memory you might have a memory address conflict The software is designed to operate on the computer Other software works on the computer The software that you are using works on another system If you rece
179. lable to the PCI adapter Disabling the adapter BIOS on the adapter might correct the error See the documentation provided with the adapter Chapter 6 Symptom to FRU index 151 System on page 162 Note See to determine which components should be replaced by a field service technician Error code symptom FRU action 00180200 1 Run the Configuration Setup Utility program No more I O space available for PCI 2 Faili dapt adapter Failing adapter 3 System board 00180300 1 Run the Configuration Setup Utility program No more memory above 1MB for PCI 2 Faili davi adapter Failing adapter 3 System board 00180400 1 Run the Configuration Setup Utility program No more memory below 1MB for PCI 2 M the faili vais feels adapter Move the failing adapter to slot 1 3 Failing adapter 4 System board 2 BONES 1 Remove failing PCI card option checksum error 2 System board pid pet bns 1 Run the Configuration Setup Utility program d ridge ento 2 Move the failing adapter to slot 1 3 Failing adapter 4 System board es OO 80800 1 System board Genera error 2 PCI card Sa Adapter error System board 01295085 1 System board ECC checking hardware test error 2 Microprocessor 01298001 l 1 Ensure all microprocessors have the same cache size System BIOS installed on this server 2 Mi 1 does not support level of processor 2 Ie Us 0129800
180. lane and the other end is attached to the SCSI channel A connector on the system board The SCSI channel B connector on the system board is available for use but the server does not come with a cable attached to it The following procedure describes the cable routing that is necessary when you install a ServeRAID controller other than ServeRAID 5i Notes 1 See the documentation that comes with your adapter for any cabling instructions 2 Cable identifiers are printed on the cables that come with your server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD option Complete the following steps to cable the ServeRAID controller 1 Determine the number of SCSI channels that you want to use on the ServeRAID controller Installation guidelines on page 45 Review the information in static sensitive devices on page 46 and Safety information on page 169 3 Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rack configuration on page 57 4 Lift the adapter retention clip on top of the adapter support bracket then remove the full length adapters 5 Lift and remove the plastic dividers from PCI X slots 5 and 6 by lifting th
181. lation sequence Pair DIMM connectors Diagnostic reference First 6 and 5 J15 J14 Bank 3 Second 4 and 3 J12 J11 Bank 2 Third 2 and 1 J9 J7 Bank 1 80 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide The following illustration shows the DIMM connector locations and how to install DIMMs on the system board DIMM 6 J15 DIMM 5 J14 DIMM 4 J12 DIMM 3 J11 DIMM 2 J9 DIMM 1 J7 Before you begin read the documentation that comes with your option Complete the following steps to install a DIMM 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 Chapter 4 Customer replaceable units 81 2 Turn off the server and disconnect all power cords and external cables off the server on page 9 then remove the server cover see server left side cover and bezel tower model on page 55 or server top cover and bezel rack configuration on page 57 3 Open the cover on the air baffle assembly Tuming Removing the Air baffle assembly cover Note It is not necessary to remove the air baffle assembly to perform this step 4 Locate the DIMM connectors on the system_board Determine the connectors into which you will install the DIMMs See Table 7 on page 80 for the correct DIMM installation sequence 5
182. le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Appendix B Related service information 193 194 Avviso 4 200 218 kg 32 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 AA ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione AA 20 sp 10 e Avviso 10 ATTENZIONE Non poggiare oggetti che pesano pi
183. led see reliability considerations on page 45 DASD Over recommended Temperature sensor x level warning DASD bay x had over temperature condition Ensure that the system is being properly cooled see reliability considerations on page 45 Chapter 6 Symptom to FRU index 153 System on page 162 Note See to determine which components should be replaced by a field service technician Message Action DASD under recommended temperature sensor x level warning direct access storage device bay x had under temperature condition Ambient temperature must be within normal operating specifications see Features and specifications on page 3 DASD Over Temperature level critical sensor for DASD1 reported temperature over recommended range Ensure system is being properly cooled see System reliability considerations on page 45 Power supply x Temperature Fault level critical power supply x had over temperature condition 1 Ensure system is being properly cooled see System reliability considerations on page 45 2 Replace power supply x System board is over recommended temperature level warning system board is over recommended temperature 1 Ensure system is being properly cooled see System reliability considerations on page 45 2 Replace the system board System board is under recommended temperature level warning system board is un
184. leshooting Guide 12 13 14 15 type and technology Push the system board release latch toward the side of the system board where the DIMM slots are located to release the board Note The board will not be released until the latch is pushed to be approximately parallel with the DIMM slots Pull the board carefully out of the server To reinstall the board place it carefully into position in the chassis with the system board release lever in the open position then slide the lever toward the side of the system board where the adapters are installed until the board is securely in place Reverse steps 5 on page 116 through 11 on page 116 to replace the components that were removed Note When reassembling the components in the server be sure to route all cables carefully so that they are not exposed to undue pressure Microprocessor removal Complete the following steps to remove a microprocessor Note 1 e Read Installation guidelines on page 45 Read the safety notices at Safety information on page 169 e Read Handling electrostatic discharge sensitive devices on page 172 Turn off the server and disconnect all power cords and external cables then remove the server cover see Removing the left side cover on page 55 2 Open the cover on the air baffle assembly Chapter 5 Service replaceable units 117 Air baffle assembly cover Note It m
185. limenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia el trica AA 2 7 sp 10 e Instru o 10 CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Server Library 1 I a i DEE EF SE Boh am ME Ep BERT 1 gt gt PT
186. log contains the three most recent error codes and messages that the system generated during POST The System Error log contains all messages issued during POST and all system status messages from the service processor You can view the contents of the System Error log from the Configuration Setup Utility program or from the diagnostic programs Viewing error logs from the Configuration Setup Utility program Start the Configuration Setup Utility program then select Error Logs from the main menu See Starting the Configuration Setup Utility program on page 15 for more information Viewing error logs from the diagnostic programs Start the diagnostic programs select Hardware Info from the top of the diagnostic programs screen select System Error Log from the list that appears then follow the instructions on the screen See Starting the diagnostic programs on page 34 for more information ServerGuide error symptoms Look for the symptom in the left column of the chart Probable solutions to the problem are in the right column Table 3 ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Ensure that the server is supported and has a startable bootable Setup and CD ROM drive Installation CD will If the startup boot sequence settings have been altered ensure not start that the CD ROM drive is first in the startup sequence f more than one CD ROM drive is installed ensure that onl
187. lot 5 and spans slots 5 and 6 You can install an optional ServeRAID 5i controller only in PCI X slot 4 Slot 4 is the only PCI X slot that supports the ServeRAID 5i controller requirements Install the ServeRAID 5i controller using the 3 U bracket that comes with the controller However if a ServeRAID 5i controller is installed and later removed 64 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide you must re enable the on board SCSI controller in using the Configuration Setup Utility program see Starting the Configuration Setup Utility program on page 15 Complete the following steps to install a non hot plug PCI or PCI X adapter Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see Removing the server left side cover and bezel tower model on page 55lor Removing the server top cover and bezel rack configuration on page 57 Determine which expansion slot you will use for the adapter If you are installing an adapter in PCI slot 1 or PCI X slots 2 through 4 lift the tab on the expansion slot cover Continue with the next step If you are installing an adapter in PCI X slot 5 or 6 slide the adapter retention latch release toward the rear of the server and
188. ls DASD backplane with carrier assembly all models Guide fan card assembly models 11X 1AX 21X 2AX 31X 3AX 41X 4AX Guide fan card assembly models 61X 6AX 6BX 71X 7AX 7BX Guide fan card assembly models 61X 6AX 6BX 71X 7AX 7BX Baffle all models Cover cover all models Fan assembly 92 mm all models Microprocessor 1 8 0K L3 models 11X 1AX Microprocessor 2 0 0K L3 models 21X 2AX Microprocessor 2 2 0K L3 models 31X 3AX Microprocessor 2 4 0K L3 models 41X 4AX Microprocessor 533 2 67 512 models 61X 6AX 6BX Microprocessor 533 2 8 512 models 71X 7AX 7BX Heat sink all models VRM 9 1 models 61X 6AX 6BX 71X 7AX 7BX VRM 9 05 models 11X 1AX 21X 2AX 31X 3AX 41X 4AX Memory 256 MB models 1AX 2AX 3AX 4AX 61X 6AX 6BX 71X 7AX 7BX Memory 128 MB models 11X 21X 31X 41X Baffle all models Fan rear hot swap all models Power supply 560 W redundant models 1AX 2AX 3AX 4AX 6AX 6BX 7AX 7BX Power supply 560 W entry models 61X 71X Power supply 560 W entry models 11X 21X 31X 41X Power supply cage models 6AX 6BX 7AX 7BX Hard disk drive 36 G SCSI models 6BX 7BX SCSI RAID card models 6BX 7BX Foot chassis all models Filler diskette drive all models Cover L cover all models 162 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide FRU No 76H4091 06P6245 59P5808 59P4167 24P0615 33P3203 33P3215 33P3211 33P3207 25P3306 21P9728 02R2384
189. ls that help reduce costs and increase availability throughout the life cycle of a product 12 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Installing IBM Director updates Update Xpress If you plan to use IBM Director to manage your server you must install the applicable IBM Director updates which could include a Service Pack for your release of IBM Director individual emergency fixes eFixes and a Director System Support Package DSSP for this server Note For Automatic Server Restart ASR support and environmental sensor support you must install version 4 1 of IBM Director To install the IBM Director updates complete the following steps in order 1 If you plan to enable the Automatic Server Restart ASR feature install the ASR device driver which is available from the IBM Web site a Go to the IBM Web site at http www ibm com b Click Support amp downloads c In the Technical support keyword search field type Advanced System Management 8647 and click Go d From the next page click IBM Advanced System Management Device Driver Diskette for Microsoft Windows 2000 and Windows NT 4 0 Version 2 07 or a later version if it is available e From the next page download the executable file and follow the instructions in the readme file to install the device driver 2 Install the IBM Director application 3 If the IBM Director CD that comes with your server includes the IBM Direc
190. lso view the System Error log from the diagnostic programs See the instructions in POST error logs on page 31 Diagnostic error message tables For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 134 Notes 1 Depending on your server configuration some of the error messages might not appear when you run the diagnostic programs 2 If diagnostic error messages appear that are not listed in the tables make sure that your server has the latest levels of BIOS Advanced System Management Processor ServeRAID and diagnostics microcode installed Chapter 3 Diagnostics 35 Identifying problems using status LEDs If the system error LED in the operator information panel on the front of the server is on one or more LEDs inside the server or on the power supplies will be on Your server has LEDs to help you identify problems with some server components These LEDs are part of the Light Path Diagnostics feature built into the server By following the path of LEDs you can quickly identify the type of system error that occurred see Light Path Diagnostics on page 38 Your server is designed so that any LEDs that are illuminated remain illuminated when the server shuts down provided that the ac power source is good and the power supplies can supply 5 V dc current to the server This feature helps you isolate the problem if an error causes the server to shut dow
191. lustration shows the USB port connectors on the front and rear of your server These connectors conform to the USB version 1 1 standard Gigabit Ethernet port Your server comes with an integrated Gigabit Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN Chapter 4 Customer replaceable units 113 To access the Ethernet connector connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the Ethernet RJ 45 connector on the rear of your server See System board external port connectors on page 50 Note The 100BASE TX Fast Ethernet standard and1000BASE T standard require that the cabling in the network be Category 5 or higher The Ethernet RJ 45 connector has one LED that indicates Ethernet link status When this green LED is on there is an active connection on the Ethernet port Activity between the server and the network is indicated by the Ethernet transmit receive activity LED on the front of the server see Operator information panel on page 7 Ethernet connector There is an RJ 45 Ethernet connector on the back of the server See System board external port connectors on page 50 for the location of this connector The following illustration shows the pin number assignments for the RJ 4
192. m shutdown 156 DASD checkout x 100 Host built in self test BIST se RB A e E dex Soe boe xe 21166 Bus fault messages 157 Undetermined problems 157 Problem determination tips 158 Chapter 7 Parts id for the xSeries 235 161 System o 102 Keyboard CRUS C cx Power cord CRUS 2 2 164 Appendix A Getting help and technical assistance 167 Before you call 167 Using the documentation 7 Getting help and information from the World Wide Web deco VOS Software service and support 168 Hardware service and support 168 Appendix B Related service information 169 Safety information 169 General safety 169 Electrical safety soo 170 Safety inspection guide Tm rs Handling electrostatic discharge sensitive devices 4 as ake 172 Grounding requirements p o n o Oa e de ie Or ge wovon 172 Safety notices multilingual translations xoi wr a mr UR dn dd Appendix C Notices 205 ditiOninotlGB ug gm 6 om m ER C UO rg amp 8 we ee 8 4 4 205
193. mer provides on a diskette or CD image b When replacing the system board in a server designed for 400 MHz microprocessors do not install a system board designed for microprocessors of greater than 400 MHz see Chapter 7 Parts listing for the xSeries 235 on page 161 Disconnect external cables and option cables from the back of the server Lay the server so that the cover is facing up Remove the cover see l Removing the left side cover on page 55 Disconnect and remove adapters and spacers see Working with adapters on 6 Remove the two central fans see Replacing a hot swap fan on page 95 7 Remove the plastic baffle 8 Remove the adapter support bracket see l Removing and installing the adapter support bracket on page 58 9 Disconnect all cables from the system board oD Note Place all disconnected cables carefully to the side so that they do not come in contact with the center of the system board 10 Remove all microprocessors and VRMs and set them aside on a ES rotected surface for reinstallation see Microprocessor removal on page 117 11 Remove the memory modules and set them aside on a static protected surface for reinstallation see Installing memory modules on page 80 Note When you set the DIMMs aside be sure to keep track of the slots they belong to DIMMs must be installed in pairs of the same size speed 116 xSeries 235 Type 8671 Hardware Maintenance Manual and Troub
194. message telling you that the configuration has changed The Configuration Setup Utility program automatically starts so that you can save the new configuration information see Starting the Configuration Setup Utility program on page 15 Some options have device drivers that you need to install See the documentation that comes with your option for information about installing any required device drivers Your server comes with one or two microprocessors installed on the system board If your server comes with two microprocessors or if your server comes with one microprocessor and you have installed an additional microprocessor your server can now operate as an SMP server Therefore you might need to upgrade your operating system to support SMP See the ServerGuide information Using the and your operaling sysiem documentation for additional information If your server has a RAID configuration using the integrated SCSI controller with RAID capabilities or has a ServeRAID controller installed and you have installed or removed a hard disk drive see the ServeRAID documentation on the IBM ServeRAID Support CD for information about configuring your disk arrays Connecting external options To attach external devices you might need additional cables see Chapter 7 Parts listing for the xSeries 235 on page 161 If you install an optional SCSI adapter or use channel B on the integrated SCSI controller for external devices you can at
195. mine which components should be replaced by a field service technician Microprocessor problems Symptom FRU action The computer emits a continuous tone during POST The startup boot microprocessor is not working properly 1 Verify that the startup microprocessor is seated properly 2 Startup microprocessor Note See System on page 162 to determine which components should be replaced by a field service technician Monitor problems Symptom FRU action Testing the monitor See the information that comes with the monitor for adjusting and testing instructions Some IBM monitors have their own self tests 142 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Monitor problems Symptom FRU action The screen is blank 1 Verify that The computer power cord is plugged into the computer and a working electrical outlet The monitor cables are connected properly The monitor is turned on and the Brightness and Contrast controls are adjusted correctly f the computers are C2T chained together verify that The C2T chain cables are securely connected to the computers The C2T breakout cable is connected properly A computer that is turned on is selected Important n some m
196. mount of installed memory and the amount of configured memory When you install additional DIMMs be sure to install them in pairs Both of the DIMMs in a single pair must be the same size speed type and technology You can mix compatible DIMMs from various manufacturers Each DIMM pair does not have to contain DIMMs of the same size speed type and technology as the first pair Install only 133 MHz 266 MHz 2 5 V 184 pin double data rate DDR PC2100 registered synchronous dynamic random access memory SDRAM with error correcting code ECC DIMMs These DIMMs must be compatible with the latest PC2100 SDRAM Registered DIMM specification For a list of supported options for your server go to http www ibm com us compat on the World Wide Web Your server supports Chipkill memory if the DIMMs are all type x4 and are larger than 128 MB Using any 128 MB DIMMs or DIMMs that are not type x4 on your server disables Chipkill memory You do not need to save new configuration information when installing or removing DIMMs The only exception is if you replace a faulty DIMM that was marked as Disabled in the Memory Settings menu In this case you need to re enable that memory row in the Configuration Setup Utility or reload the default memory settings see Choices available from the Configuration Setup main menu on page 16 ain menu on page 16 Install the DIMMs in the order shown in the following table Table 7 DIMM instal
197. n See System board LED locations on page 53 LEDs for Active PCI slots Each Active hot plug PCI slot has three LEDs associated with it one power LED and two attention LEDs The following illustration shows the location of these LEDs J io O PCI bus A error EE LED CR66 E mo a O ph PCI X bus B error d o LED CR68 d DO ES PCI X slot 5 power LED CR75 O OO PCI X slot 5 internal attention LED CR73 PCI X slot 5 external attention LED CR74 El PCI X bus C error Se LED CR76 RS go PCI X slot 6 external p O L attention LED CR77 PCI X slot 6 internal attention LED CR78 PCI X slot 6 power LED CR79 d 10000000 Power LED This LED is on when the hot plug PCI slot has power An adapter must not be added to or removed from the PCI slot when the power LED is on When this LED is off the hot plug PCI slot has no power applied An adapter can be added to or removed from the PCI slot wh
198. n the slot Chapter 3 Diagnostics 37 Power supply LEDs The ac and dc power LEDs on the power supply provide status information about the power supply The following illustration shows the location of the ac and dc power LEDs Note The following illustration shows the rear of the server with two hot swap power supplies installed A server with a single fixed power supply is similar N s ill TNI ILAN S Fan 1 LED P ly 1 Dl ower supply PAS E N ed Ca il e q LS mm en AC power LED RL E Fan 2 LED green MS or 00 DC power LED a E green PON A De ays Ethernet link Power supply 2 A D status LED 1 AC power LED ih o green el i PCI X slot 5 N UD di A DC power LED os i j i LED green E PCI X slot 6 E bh o i attention LED NMI button service use only For more information about the ac and dc power LEDs see Power supply LED errors on page 146 Light Path Diagnostics If the system error LED in the operator information panel on the front of the server is on one or more LEDs inside the server might be on Use the Light Path Diagnostics panel to quickly identify the type of error that occurred For LED locations see System
199. ncing system shutdown related to voltage or temperature pro blems Voltage related system shutdown Note See System on page 162 to determine which components should be replaced by a field service technician Message System shutoff due to x current over max value level critical system drawing too much current on voltage x bus Action See Power checkout on page 40 System shutoff due to x V over voltage under voltage 6 1 Check the power supply connectors level critical system shutoff due to x 2 P supply over voltage ER 3 Power cage assembly if installed System shutoff due to x V under voltage Check the power supply connectors level critical system shutoff due to x supply 2 Power supply 3 Power cage assembly if installed System shutoff due to VRM x over voltage System shutoff due to excessive 240 VA loading Replace VRM x See Power checkout on page 40 Cycle ac on off N Chapter 6 Symptom to FRU index 155 Temperature related system shutdown System on page 162 Note See to determine which components should be replaced by a field service technician Message Action System shutoff due to board over temperature level critical board is over temperature 1 Ensure that the system is being properly cooled see reliability considerations on page 45 System shutoff due to CPU x u
200. nder temperature level critical CPU x is under temperature System shutoff due to DASD temperature sensor x level critical DASD area reported temperature outside recommended operating range 2 Replace board System shutoff due to CPU x over 1 Ensure that the system is being properly cooled see temperature level critical CPU x is over reliability considerations on page 45 temperature 2 Replace CPU x Ensure that the system is being properly cooled see reliability considerations on page 45 Ambient temperature must be within normal operating specifications see Features and specifications on page 3 System shutoff due to high ambient temperature level critical high ambient temperature perating on page Ambient temperature must be within normal o specifications see Features and specifications 3 System shutoff due to system board under temperature level critical system board is under temperature perating on page Ambient temperature must be within normal o specifications see Features and specifications 3 DASD checkout System on page 162 Note See to determine which components should be replaced by a field service technician Message Action Hard drive x removal detected level critical hard drive x has been removed Information only take action as appropriate Host built in self test BIST
201. nents If you suspect a problem with one of these parts contact a service technician Complete the following steps to remove the fixed power supply and install the hot swap power supply option Note If your server is a tower model you might find it easier to install the hot swap power supply option if you turn the server on its side so that the power supply is on the bottom Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rack configuration on page 57 3 Remove the adapter support bracket See Removing and installing the adapter support bracket on page 58 for instructions 4 Disconnect the power supply cables from the system board and devices in your server a Disconnect the small device power cable P7 from the back of the diskette drive Note You might need to remove the diskette drive from the server in order to disconnect and reconnect its cables The diskette drive is held in the server by release tabs that are accessed by removing the server front bezel b Disconnect the device power connector P5 from the back of the CD ROM drive c Disconne
202. nformation such as the machine type and model the server serial number and the revision level or issue date of the BIOS and diagnostics code stored in the electrically erasable programmable ROM EEPROM Devices and I O Ports Select this choice to view or change the assignments for devices and input output I O ports This choice appears only on the full Configuration Setup Utility main menu xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide You can use this choice also to enable or disable the integrated SCSI controller with RAID capabilities and Ethernet controllers and all standard ports serial parallel and so on The default setting is Enable for all the controllers If you select Disable the system will not configure the disabled device and the operating system will not detect the device This is equivalent to unplugging the device If the integrated SCSI controller with RAID capabilities is disabled and no SCSI adapter is installed the server will have no SCSI capability f the on board Ethernet controller is disabled and no Ethernet adapter is installed the server will have no Ethernet capability Date and Time Select this choice to set the system date and time This choice appears only on the full Configuration Setup Utility main menu The system time is in a 24 hour format hour minute second System Security Select this choice to set passwords or the Remote Control Securi
203. ng the ISM firmware try installing it again Chapter 2 Configuration 27 28 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 3 Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with your server If you cannot locate and correct the problem using the information in this section see Appendix A Getting help and technical assistance on page 167 for more information General checkout The server diagnostic programs are stored in upgradeable read only memory ROM on the system board These programs are the primary method of testing the major components of the server the system board Ethernet controller video controller RAM keyboard mouse pointing device diskette drive serial ports and hard disk drives You can also use the diagnostic programs to test some external devices See Diagnostic programs and error messages on page 33 If you cannot determine whether a problem is caused by the hardware or by the software you can run the diagnostic programs to confirm that the hardware is working properly When you run the diagnostic programs a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed syst
204. nnect it to the server 5 Route one end of the optional external SCSI cable to the external SCSI B connector J51 on the system board see System board internal cable Eno Ed the location of the SCSI connector then secure the external SCSI connector at the other end of the cable into the external SCSI knockout hole on the rear of the server 6 Reinstall the server cover see Installing the server bezel and left side cove tower model on page 100Jor Installing the server bezel and top cover rack configuration on page 103 7 Reconnect all the devices power cords and cables that you disconnected then turn on the server and all attached devices Installing the second serial connector Complete the following steps to install the optional second serial connector needed to attach more than one external serial device Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 server top cover and bezel rack configuration on page 57 Attention To ensure proper system cooling do not remove the server cover for more than 30 minutes during this procedure 3 Remove the optional serial connector knockout on the rear of the server see Cabling the server on page 106 for external SCSI knockout location 4 Route one end of the optional serial connector cable to the optional serial connector J48 on the sy
205. nnector conforms to the industry standard Universal Serial Bus version 1 1 ports Your server has one Universal Serial Bus USB version 1 1 connector on the front of the server and two USB version 1 1 connectors on the rear of the server USB is a serial interface standard for telephony and multimedia devices It uses Plug and Play technology to determine the type of device that is attached to the connector Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 If you install a USB keyboard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Setup Utility program 3 Check to make sure that your NOS supports USB devices 4 For additional information about USB version 1 1 devices go to http www usb org USB cables and hubs You need a 4 pin cable to connect USB devices If you plan to attach more than three USB devices you must use a hub to connect the devices The hub provides multiple connectors for attaching additional external USB devices USB technology provides up to 12 Mb per second Mbps speed with a maximum of 127 devices and a maximum cable length of five meters 16 ft USB port connectors Each USB port has an external connector on the front and rear of the server for attaching USB compatible devices The following il
206. nsignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document A DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Appendix B Related service information 187 188 n 4 gt 18 kg 37 lbs 232 kg 70 5 lbs 255 kg 121 2 lbs ATTENTION Faites vous aider pour soulever ce produit Notice n 5 AA ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant AA 2 1 mp gt 1 7 sp Notice n 10 ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dies
207. nstalled Video memory configuration error 2 System board 5962 1 Run the Configuration Setup Utility program IDE CD ROM drive configuration error 2 CD ROM drive 3 CD ROM power cable 4 IDE cable 5 System board 6 Battery 8603 1 Pointing device Pointing device error 2 System board 0001200 Machine check architecture error D Microprocessor 1 Optional microprocessor 2 00012000 Microprocessor machine check D Microprocessor System board 00019501 Microprocessor 1 is not functioning check VRM and microprocessor LEDs gordo ses VRM 1 Microprocessor 1 System board 00019502 Microprocessor 2 is not functioning check VRM and microprocessor LEDs m VRM 2 Microprocessor 2 00019701 Microprocessor 1 failed N Microprocessor 1 System board 00019702 Microprocessor 2 failed Microprocessor 2 System board 00180100 A PCI adapter has requested memory resources that are not available Reorder the adapters in the PCI slots It is important that your startup device is positioned early in the startup device order so that it is run by POST Ensure that the PCI adapter and all other adapters are set correctly in the Configuration Setup Utility program Utility program If the memory resource settings are not correct change the settings If all memory resources are being used you might need to remove an adapter to make memory avai
208. nstalled does not work 1 Verify that The option is designed for the computer see the ServerProven list on the World Wide Web at http www ibm com pc compat You followed the installation instructions that came with the option The option is installed correctly You have not loosened any other installed options or cables You updated the configuration information in the Configuration Setup Utility program Whenever memory or an option is changed you must update the configuration 2 Option you just installed An IBM option that used to work 1 Verify that all of the option hardware and cable connections are secure does not work now f 2 Ifthe option comes with its own test instructions use those instructions to test the option 3 If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI option is turned on You must turn on an external SCSI option before turning on the computer 4 Failing option System on page 162 Note See to determine which components should be replaced by a field service technician Power problems Symptom Power switch does not work and reset button if supported does work FRU action 1 2 Power switch card Reseat connector 3 System board
209. nternal SCSI channel B you must install an optional SCSI adapter Notes 1 External SCSI devices connected to internal SCSI channel B will operate asynchronously 2 If you install a PCI RAID adapter to configure and manage the internal hot swap drives you must move the SCSI cable from the system board SCSI connector to an internal channel connector on the RAID adapter except for the ServeRAID 5i controller which uses the system board integrated SCSI controller with RAID capabilities See Cabiing example for a ServeRAID controller on page 66 for additional information Note If you install a PCI RAID adapter to configure and manage the internal hot swap drives you must move the SCSI cable from the system board SCSI connector to an internal channel connector on the RAID adapter except for the ServeRAID 5i controller which uses the system board integrated SCSI controller with RAID capabilities See Cabling example fo a ServeRAID controller on page 66 for additional information SCSI cabling requirements For information about the maximum length of SCSI cable see the American National Standards Institute ANSI SCSI standards on the ANSI Web site at http www ansi org on the World Wide Web Adhering to these standards will help to ensure that your server operates properly SCSI IDs Each SCSI device that is connected to a SCSI controller must have a unique SCSI ID This ID enables the SCSI controller to identify the device
210. o per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 AA PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Soollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si
211. of short tones separated by pauses intervals without sound See the examples in the following table Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three beeps Four continuous beeps Note See System on page 162 to determine which components should be replaced by a field service technician One beep after successfully completing POST indicates the system is functioning properly Beep symptom FRU action 1 1 2 Microprocessor register test failed 1 Optional microprocessor if installed 2 Microprocessor 3 System board O Copyright IBM Corp 2002 129 Note See System on page 162 to determine which components should be replaced by a field service technician Beep symptom FRU action 1 1 3 1 Battery CMOS write read test failed 3 Scien boan 1 1 4 T 1 Recover BIOS BIOS EEPROM checksum failed 2 System board 1 2 1 System board Programmable Interval Timer failed 1 2 2 System board DMA initialization failed 1 2 3 i System board DMA page register write read failed 1 2 4 MEME 1 DIMM RAM refresh verification failed 2 System board 1 3 1 DIMM first 64K RAM test failed 2 1 1 System board Secondary DMA register failed 2 1 2 System board Primary DMA register failed 2 1 3 System board Primary inter
212. on shield comes with your server 2 After you plug the power cords of your server into the electrical outlets wait approximately 20 seconds before pressing the power control button During this time the system management adapter is initializing therefore the power control button does not respond f the server is turned on and a power failure occurs the server will restart automatically when power is restored f ac power is present the server is in Standby mode and the server is connected to an ASM interconnect network which contains at least one system with an optional Remote Supervisor Adapter installed the server can be turned on from the Remote Supervisor Adapter user interface f ac power is present the server is in Standby mode and an optional Remote Supervisor Adapter is installed in the server the server can be turned on from the Remote Supervisor Adapter user interface When you plug in your server for the first time Wake on LAN can turn on the server f your server was previously turned on it must be properly placed in Standby mode for the Wake on LAN feature to turn on the server xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Complete the following steps to manually turn on the server 1 Review the information in Safety information on page 169 2 Turn on all external devices such as the monitor 3 Plug the server power cords into the power source 4 Press th
213. on the documentation CD and you can install it when you run the IBM Documentation Browser Starting the IBM Documentation Browser Use one of the following procedures to start the Documentation Browser If Autostart is enabled insert the documentation CD into your CD ROM drive The Documentation Browser will start automatically If Autostart is disabled insert the documentation CD into your CD ROM drive then click Start gt Run In the Open field type e win32 bat where e is the drive letter of your CD ROM drive and click OK Using the IBM Documentation Browser Use the IBM Documentation Browser to browse the contents of the documentation CD select from a list of available topics see brief descriptions of the selected topics and view selected topics using Adobe Acrobat Reader The Documentation Browser automatically detects the regional settings in use on your system and presents the information in the language for that region if available If a topic is not available in the language for that region the English version is displayed Click Help for detailed information about using the IBM Documentation Browser Complete the following steps to use the Documentation Browser T Select your product from the Product drop down list The Topics list appears It lists all topics that pertain to the selected product Topics are in folders or under other topics A plus sign appears beside each folder or topic that has addit
214. onserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instru o 3 A PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser Nenhuma pe a localizada no interior do dispositivo pode ser consertada A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o A PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiac o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Appendix B Related service information 177 178 Instru o 4 A 218 kg 37 Ibs 32 kg 70 5 lbs 255 kg 121 2 lbs CUIDADO Ao levantar a m quina fa a o com seguran a Instru o 5 A A CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de a
215. or P8 to the power connector on the 3 Pack backplane 94 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 8 Reinstall the adapter support bracket See Removing and installing the adapter support bracket on page 58 for instructions 9 Replace the server cover see Installing the server bezel and left side cover tower model on page 100 or Installing the server bezel and top cover rack configuration on page 103 10 Plug one end of each power cord into the corresponding connector on the power supply then plug the other end of each power cord into a properly grounded electrical outlet Note You can route the power cords through the power cord restraint bracket on the rear of the server tower model only 11 If the server is not on turn on the server 12 Verify that the dc power LED and the ac power LED on each power supply are lit indicating that the power supply is operating properly Replacing a hot swap fan Your server comes with six hot swap fans two front fans fans 5 and 6 two center fans fans 3 and 4 and two rear fans fans 1 and 2 The two front fans are also known as blowers You do not need to turn off the power to the server to replace a hot swap fan Attention To help ensure proper cooling if a fan fails replace it within 48 hours The following illustration shows how to replace hot swap fans Rear fan 1 or 2 Fan release latch Front fan 5 or 6
216. or Log a System over recommended temperature Information LED panel b DASD over recommended temperature DASD LED also on 1 Overheating hard drive 2 DASD backplane c System over recommended temperature for CPU x where x is 1 or 2 CPU LED is also on 1 CPU x 2 System board 4 lf the CPU LED on the diagnostics panel is also lit one of the microprocessors has caused the error FAN LED on Check individual fan LEDs Replace respective fan Fan cable System board gud i DS Power cage assembly if installed Diagnostic error codes Note In the following error codes if XXX is 000 195 or 197 do not replace a FRU The description for these error codes are 000 The test passed 195 The Esc key was pressed to stop the test 197 Warning a hardware failure might not have occurred For all error codes replace the FRU or take the action indicated Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 001 XXX 000 Failed core tests 001 XXX 001 a Failed core tests System board System board 001 250 000 System board Failed system board ECC 001 250 001 System board Failed system board ECC 005 XXX 000 Failed video test 011 XXX 000 Failed COM1 serial port test System board System board 134 xSeries 235 Type 8671 Hardware Maintenance Manual and T
217. or logs Viewing error logs from the Configuration Setup Utility program Viewing error logs from the diagnostic programs ServerGuide error symptoms Copyright IBM Corp 2002 O R ND HH Small computer system interface messages Diagnostic programs and error messages Text messages E Starting the diagnostic programs Diagnostic error message tables Identifying problems using status LEDs LEDs for Active PCI slots Power supply LEDs Light Path Diagnostics Recovering the BIOS code Power checkout Troubleshooting the Ethernet controller Network connection problems Ethernet controller troubleshooting chart Ethernet controller messages Chapter 4 Customer replaceable units Installation guidelines System reliability considerations Working inside the server with the power on Handling static sensitive devices Major components of the xSeries 235 Type 8671 server System board component locations System board option connectors System board internal cable connectors System board external port connectors System board switches and jumpers System board LED locations Removing the server door tower model xd Removing the server left side cover and bezel tower model Removing the left side cover Removing the bezel Removing the server top cover and bezel rack configuration Removing the top cover Removing the bezel Removing and installing the adapter support br
218. or your language country and keyboard layout This information is stored and later passed to the operating system installation program The ServerGuide program displays choices for running the configuration programs For example The Express Configuration method runs the required programs for your server based on the hardware that is detected The Custom Configuration method displays all programs that are available for your server and you decide which programs to run The Replicated Configuration method provides the option of duplicating your setup selections to other servers that are the same model f you select the Custom Configuration method the following features are optional If you select the Express Configuration method some or all of these features are run depending on the hardware that is detected The Set Date and Time feature is provided so that you do not have to use the Configuration Setup Utility program to access these settings The Clear Hard Disks feature is provided so you can delete all partitions on all hard disk drives The ServerGuide program checks the server BIOS code and microcode firmware levels for supported options and then checks the CD for a newer level The CD content might be newer than the BIOS code and firmware level Chapter 2 Configuration 23 The ServerGuide program can perform a flash update of the BIOS code and supported microcode firmware options without usin
219. orking problem and all the system tests pass suspect a network cabling problem external to the system Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions 158 Machine type and model Microprocessor or hard disk upgrades Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked f it has been working what changes were made prior to it failing ls this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same diagnostics code version Have the same configuration options set in the system Have the same setup for the operation system control files No a A amp w D xSeries 235 Type
220. ower on button 6 Off Power on password override Changing the position of this switch bypasses the power on password check the next time the server is turned on and starts the Configuration Setup Utility program so that you can change or delete the power on password You do not need to move the switch back to the default position after the password is overridden Changing the position of this switch does not affect the administrator password check if an administrator password is set See Choices available from the Configuration Setup main menu on page 16 for additional information about the power on password 5 Off Reserved 4 Off Reserved 3 Off Reserved 2 Off Reserved 1 Off Reserved CAUTION Before changing any switch settings or moving any jumpers turn off the server then disconnect all power cords and external cables Review the information in Installation guidelines on page 45 Handling static sensitive devices on page 46 and Safety information on page 169 Note Any system board switch or jumper blocks that are not shown in the illustrations in this book are reserved 52 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide System board LED locations The following illustration shows the location of the LEDs on the system board You might need to refer to this illustration when solving server problems PCI bus A error LED CR66
221. ows 98 Windows NT Windows 2000 Windows XP Professional Novell NetWare IBM OS 2 SCO UnixWare Linux and Caldera OpenUNIX Support for IBM and non IBM servers desktop computers workstations and mobile computers Support for systems management industry standards Integration into leading workgroup and enterprise systems management environments Ease of use training and setup IBM Director also provides an extensible platform that supports advanced server tools that are designed to reduce the total cost of managing and supporting networked systems By deploying IBM Director you can achieve reductions in ownership costs through Reduced downtime Increased productivity of IT personnel and users Reduced service and support costs For more information about IBM Director see the BM Director CD that comes with your server the IBM Director publications on the CD and the following Web pages Systems Management Director Package http www ibm com pc gtechinfo MIGR 40738 html This Web page includes links to software downloads and publications for the latest release of IBM Director IBM xSeries Systems Management page http www ibm com pc ww eserver xseries systems_management index html This Web page presents an overview of IBM Systems Management and IBM Director IBM Universal Manageability page http www ibm com pc us pc um index html This Web page links to an IBM portfolio of advanced management too
222. p Utility This program is part of the basic input output system BIOS code that comes with your server You can use this program to configure serial and parallel port assignments change interrupt request IRQ settings change the drive startup sequence set the date and time and set passwords You also can use this program to view the system configuration settings for example the number and type of installed microprocessors the amount of installed memory or the BIOS diagnostics version level See Using the Configuration Setup Utility program for more information LSI Logic Configuration Utility With the built in LSI Logic Configuration Utility program you can configure the integrated SCSI controller and the devices that are attached to it See Using the LSI Logic Configuration Utility program on page 21 ServeRAID Manager The ServeRAID programs come with your server If your server has a ServeRAID controller installed or if you are using the integrated SCSI controller with RAID capabilities as a RAID controller you must use the ServeRAID Manager program to define and configure your disk array subsystem before you install your operating system See Using ServeRAID Manager on page 25 for more information ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are designed for your IBM server Use this CD during the initial installation of your ser
223. perform updates without using diskettes Creates a System Partition on the default drive You can run server specific utility programs after setup Detects installed hardware options and provides updated device drivers for most adapters and devices Creates a setup replication diskette for replicating setup selections for other servers of the same model Provides diskette free installation for supported operating systems Provides a replicated installation path for multiple installations of supported operating systems Includes an online README file with links to tips for your hardware and operating system installation Setup and configuration overview When you use the ServerGuide Setup and Installation CD you do not need setup diskettes You can use the CD to configure any supported IBM server model The ServerGuide program checks your system BIOS service processors and other system hardware to determine if system updates are available The setup program provides a list of tasks that are required to set up your server model On a server with a ServeRAID adapter or integrated SCSI controller with RAID capabilities you can run the SCSI RAID configuration program to create logical drives Note Features and functions can vary slightly with different versions of the ServerGuide program When you start the ServerGuide Setup and Installation CD the program performs the following tasks The ServerGuide program prompts you f
224. perly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 A r4 218 kg 37 lbs 232 kg 70 5 lbs 255 kg 121 2 Ibs CAUTION Use safe practices when lifting Statement 5 174 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconne
225. previous steps threading the cable carefully Chapter 5 Service replaceable units 127 128 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 6 Symptom to FRU index This index supports xSeries 235 servers Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 For IBM devices not supported by this index refer to the manual for that device 3 Always start with l General checkout on page 29 The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the computer The left hand column of the tables in this index lists error codes or messages and the right hand column lists one or more suggested actions or FRUs to replace Note Some tables have more than two columns in those instances more than one column on the left is required to describe the error symptom Take the action or replace the FRU suggested first in the list of the right hand column then try the server again to see if the problem has been corrected before taking further action Note Try reseating a suspected component or reconnecting a cable before replacing the component The POST BIOS code displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series
226. ption of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Features and specifications provides a summary of the features and specifications for your server Note You can use the Configuration Setup Utility program in your server to determine the specific type of microprocessor on your system board Table 1 Features and specifications Microprocessor Intel Xeon 1 8 GHz or higher depending on server model 512 KB minimum Level 2 cache 400 MHz or 533 MHz front side bus FSB depending on server model Support for up to two microprocessors Note Use the Configuration Setup Utility program to determine the specific type of microprocessor on the system board Memory Standard 256 MB or 512 MB depending on server model expandable to 6 GB Type 133 MHz 266 MHz registered ECC double data rate SDRAM Sizes 128 MB 256 MB 512 MB or 1 GB in pairs Connectors two way interleaved six dual inline memory module DIMM connectors Maximum Three pairs of DIMMs Drives standard Diskette 1 44 MB CD ROM IDE Expansion bays Six open hot swap slim high 3 5 inch drive bays T
227. r Network connection problems If the Ethernet controller cannot connect to the network check the following conditions Make sure that the cable is installed correctly The network cable must be securely attached at all connections If the cable is attached but the problem remains try a different cable If you set the Ethernet controller to operate at either 100 Mbps or 1000 Mbps you must use Category 5 or higher cabling Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller LEDs on the operator information panel and on the rear of the server These LEDs indicate whether a problem exists with the connector cable or hub The Ethernet transmit receive activity LED on the operator information panel is lit when the Ethernet controller sends or receives data over the Ethernet Network If the Ethernet transmit receive activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed The Ethernet link status LED on the rear of the server is lit when the Ethernet controller receives a LINK pulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub Make sure that you are using the correct device drivers which are supplied with your server Check for operating sys
228. r control button o 200 Reset button co E L Lone b fa TT gt A ES E d m ani ne Hard disk Hard disk Diskette drive Diskette eject Model type serial drive activity drive status activity LED button number LED green LED amber green USB 3 connector Operator information panel The LEDs on this panel give status information for your server See l Operator information panel on page 7 for more information USB 3 connector This is the front USB connector Two additional USB connectors are on the rear of the server Diskette eject button Press this button to release a diskette from the drive xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Diskette drive activity LED When this LED is on it indicates that the diskette drive is in use Hard disk drive activity LED Each hot swap drive has a hard disk drive activity LED When this green LED is flashing the drive is being accessed Hard disk drive status LED Each hot swap drive has a hard disk drive status LED When this amber LED is on continuously the drive has failed If an optional IBM ServeRAID controller is installed in the server when the LED flashes slowly one flash per second the drive is being rebuilt When the LED flashes rapidly three flashes per second the controller is identifying the drive Model type serial number The model type identifies your server model The serial number uniq
229. rack configuration on page 103 Replacing a rear fan Complete the following step to replace rear fan 1 or 2 96 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Review the information in static sensitive devices on page 46 and 2 Pull out on the orange fan release latch on the rear fan bracket then lift the fan up and out of the hinge cutouts 3 Touch an unpainted metal part of the server for at least 2 seconds then slide the replacement fan into the server Make sure that the fan fits correctly into the hinge cutouts on the rear of the server 4 When you have the fan properly seated push on the fan release latch until it clicks into place 5 Verify that the FAN LED on the diagnostic LED panel see Light Path Diagnostics on page 38 is not lit If the FAN LED is lit reseat the fan Replacing the battery IBM has designed this product with your safety in mind The lithium battery must be handled correctly to avoid possible danger If you replace the battery you must adhere to the following instructions Note In the U S call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken ba
230. radeable read only memory ROM on the system board These programs are the primary method of testing the major components of your server Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action instructions for the first error message that appears The following sections contain the error codes that might appear in the detailed test log and summary log when the diagnostic programs are run The error code format is as follows fff ttt iii date cc text message where fff is the three digit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that indicates the exact test failure that was encountered These codes are for trained service personnel see Diagnostic error codes on page 134 iii is the three digit device ID These codes are for trained service personnel see Diagnostic error codes on page 134 date is the date that the diagnostic test was run and the error recorded cc is the check value that is used to verify the validity of the informat
231. rdware to meet your needs today and provide flexible expansion capabilities for the future This server contains IBM Enterprise X Architecture technologies which help increase performance and reliability You can obtain up to date information about your server and other IBM server products at http www ibm com eserver xseries on the World Wide Web Note The illustrations in this document might differ slightly from the hardware Related publications This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format PDF on the IBM xSeries Documentation CD It contains information to help you solve the problem yourself or to provide helpful information to a service technician In addition to this Hardware Maintenance Manual and Troubleshooting Guide the following xSeries 235 Type 8671 documentation is provided with your server User s Guide The User s Guide provides general information about the server including information about features how to configure the server how to use the ServerGuide Setup and Installation CD and how to get help Installation Guide This printed publication contains setup and installation instructions Hack Installation Instructions This printed publication contains the instructions to install your server in a rack Safety Information Book This multilingual publication is provided in PDF on the IBM xSeries Documentation CD It contains translated versions
232. rogram lists the diskettes that you must create and the optional device driver diskettes for installed adapters or controllers that you might want to create 6 The ServerGuide program prompts you to insert your operating system CD and restart the server At this point the installation program for the operating system takes control to complete the installation Setting up or updating multiple servers You can use the ServerGuide program to create diskettes that help you set up or update multiple servers You can modify information on the diskettes as you use them to set up or update other servers Note Availability and function can vary by server model and by the hardware that is installed You can create a setup replication diskette which contains your hardware configuration selections Use this diskette to replicate selections to other servers that are of the same model You can create an operating system replication diskette which contains information that you need to complete multiple installations Not all operating systems support operating system replication diskettes Installing your operating system without ServerGuide If you have already configured the server hardware and you decide not to use the ServerGuide program to install your operating system complete the following steps to download the latest operating system installation instructions from the IBM Support Web page 1 Go to http www ibm com pc support 2 Un
233. roubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 011 XXX 001 System board Failed COM2 serial port test 014 XXX 000 System board Failed parallel port test 015 XXX 001 1 System board USB interface not found board damaged a T E 1 Make sure the parallel port is not disabled Failed LIS externel loopback test 2 Run the USB external loopback test again 3 System board MR 98 dr ER 1 Remove USB devices from USB1 and USB2 eee cie eu eg es 2 Run the USB external loopback test again 3 System board 020 XXX 000 System board Failed PCI interface test es P 1 PCI hot swap latch assembly Failed hot swap slot 1 atch test 2 System board a 1 PCI hot swap latch assembly Failed Hot swap slot 2 atch test 2 System board pcc ubt seni 1 PCI hot swap latch assembly Failed hot swap slot 3 atch test 2 System board 020 XXX 004 1 PCI hot swap latch assembly Failed hot swap slot 4 PCI latch test 2 System board 030 XXX 000 Failed internal SCSI interface test System board 035 XXX 099 1 No adapters were found 2 If adapter is installed re check connection 035 XXX S99 1 Adapter Failed RAID test on PCI slot S S 2 SCSI backol number of failing PCI slot Check System i RR ANE Error Log before replacing a
234. round or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician 172 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Safety notices multilingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Japanese Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or r
235. rs 9 8 ft 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Chapter 4 Customer replaceable units 109 Video port Keyboard port Parallel port connector The following illustration shows the 25 pin female D shell parallel port connector on the rear of your server This connector conforms to the industry standard 13 1 0000000000000 Li 25 14 Your server comes with an integrated super video graphics array SVGA video controller This controller is not removable but you can disable it through the Configuration Setup Utility program or by installing a PCI video adapter Note If you install a PCI video adapter the server BIOS will automatically disable the integrated video controller The following illustration shows the 15 pin analog video connector on the rear of your server This connector conforms to the industry standard There is one keyboard connector on the rear of your server Note If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST The following illustration shows the keyboard connector on the rear of your server This connector conforms to the industry standard for a PS 2 keyboard 6 6 DAS 40 0 3 O B DA Auxiliary device pointing device port The system board has one auxiliary device port that supports a mouse or other pointing device
236. rupt mask register failed 2 1 4 System board Secondary interrupt mask register failed 2 2 1 System board Interrupt vector loading failed 2 2 2 1 System board Keyboard controller failed 2 Keyboard 2 2 3 Battery CMOS power failure and checksum System board checks failed ya poa ees i i 1 Battery configuration information validation failed System board 2 3 1 System board Screen initialization failed 2 3 2 System board Screen memory failed 2 3 3 System board Screen retrace failed 2 3 4 System board Search for video ROM failed 2 4 1 E Video failed screen believed operable 130 System board xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Beep symptom FRU action 3 1 1 System board Timer tick interrupt failed 3 1 2 System board Interval timer channel 2 failed RAM failed ab dd en test failed above address OFFFFH 2 System board 3 1 4 1 Battery Time Of Day clock failed 2 System board 3 2 1 System board Serial port failed 3 2 2 System board Parallel port failed 3 2 3 si 1 Microprocessor Math coprocessor test failed 2 System board 3 2 4 1 DIMM Failure comparing CMOS memory 2 Battery size against actual 3 3 1 DIMM Memory size mismatch occurred Batte
237. ry 3 3 2 Critical SMBUS error occurred 1 Disconnect the server power cord from outlet wait 30 seconds and retry System board DIMMs DASD backplane Power supply Power cage assembly if installed 12C Cable NN 01 Roo 3 3 3 No operational memory in system Install or reseat the memory modules and then do a 3 boot reset For more information on a 3 boot reset see Using the Configuration Setup Utility program on page 15 DIMMs Memory board System board PON 4 4 4 Optional system management adapter not installed in slot 1 or not 1 Verify that the adapter is installed in slot 1 functioning correctly ie 3 System board DE short nn i Run Diagnostics en y the configuration Run the Configuration Setup Utility program Three short beeps 1 DIMM 2 System board Chapter 6 Symptom to FRU index 131 System on page 162 to determine which components should be replaced by a field service technician Beep symptom FRU action One continuous beep Microprocessor Optional microprocessor if installed System board V MN Repeating short beeps Keyboard po System board One long and one short beep Video adapter if installed System board N One long and two short beeps Video adapter if installed System board NO One long and three short beeps Monitor 2 Video adapter if installed System
238. s Diskette Hard disk CD ROM DVD ROM Tape including digital linear tape DLT super digital linear tape SDLT and linear tape open LTO Note The server supports both internal and external tape drives Your server contains hardware that enables you to replace a failed hard disk drive without turning off the server Therefore you have the advantage of continuing to operate your system while a hard disk drive is removed or installed These drives are known as hot swap drives Each hot swap drive has two indicator LEDs see Server controls and indicators lon page 4 If the amber hard disk status LED for a drive is lit continuously that individual drive is faulty and requires replacement When the hard disk drive status LED indicates a drive fault you can replace a hot swap drive without turning off the server Each hot swap drive that you plan to install must be mounted in a hot swap drive tray The drive must have a Single Connector Attachment SCA connector Hot swap drive trays come with hot swap drives xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Internal drive bays Internal drives are installed in bays Tower model USB connector Non hot swap bay A Non hot swap EEE bay B ay Non hot swap SCSI ID 5 UR Hard disk drive activity light Hard disk drive status light Hot swap bays lt SCSI ID
239. s c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 Debranchez tous les c bles des unit s des prises 5 Mettez les unit s sous tension 186 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Notice n 2 A ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre systeme est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation e Ne la jetez pas l eau Nel exposez pas une temp rature sup rieure 100 C Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 A ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes e N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon laser respectez les co
240. s of others Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to processor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes 206 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if
241. sconnect all power cords and external cables off the server on page 9 then remove the server cover see Removing the Air baffle assembly 4 Disconnect any cables that are connected to the full length adapters 5 Lift the adapter retention clip on top of the adapter support bracket for the location of this clip see the illustration B CREE ig cope aed and 6 on page 63 then remove the full length adapters and plastic dividers 6 Disconnect the end of the cable that is attached to the center fans connector on the system board see System board internal cable connectors on page 49 7 Remove the adapter support bracket bracket SCSI cable Adapter support bracket latches Chapter 4 Customer replaceable units 59 a Press the release tab on each adapter support bracket latch There are two latches one at each end of the adapter support bracket b Slide the adapter support bracket and fan support bracket unit out of the guides then remove it from the server Note To reinstall the adapter support bracket and other components that you removed or disconnected reverse the preceding steps Remember to reroute the cables that you disconnected and to reconnect the center fan cable to the system board see System board internal cable connectors on page 49 8 Continue with the option installation or removal procedure Working
242. statements in Safety information on page 169 You do not need to turn off the server to install or replace hot swap power supplies hot swap drives hot swap fans Active PCI hot plug adapters or hot plug Universal Serial Bus USB devices The orange color on components and labels in your server identifies hot swap or hot plug component You can install or remove hot swap and hot plug components while the system is running provided that your system is configured to support this function For complete details about installing or removing a hot swap or hot plug component see the detailed information in this chapter The blue color on components and labels identifies touch points where you can grip a component move a latch and so on Make sure that you have an adequate number of properly grounded electrical outlets for your server monitor and any other options that you intend to install Back up all important data before you make changes to disk drives For a list of supported options for your server go to http www ibm com pc us compat on the World Wide Web System reliability considerations To help ensure proper cooling and system reliability make sure that Copyright IBM Corp 2002 Each of the drive bays has either a drive or a filler panel installed Each of the power supply bays has a power supply installed For tower models make sure that there is at least 50 mm 2 inches of ventilated space at the sides of th
243. stem board see System board internal cable connectors on page 49 for the location of the optional serial connector then secure the serial connector at the other end of the cable into the serial knockout hole on the rear of the server 5 Reinstall the server cover see Installing the server bezel and left side cove tower model on page 100Jor Installing the server bezel and top cover rack configuration on page 103 Chapter 4 Customer replaceable units 105 6 Reconnect all the devices power cords and cables that you disconnected then turn on the server and all attached devices Connecting an external device You can attach additional external options to the input output I O connectors on the front and rear of your server See Input output connectors on page 108 for more information Complete the following steps to attach an external device 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Turn off the server and all attached devices 3 Follow the instructions that come with the option to prepare it for installation and to connect it to the server Cabling the server 106 Notes 1 You must turn off the server before connecting any cables to or disconnecting any cables from the server 2 See the documentation that comes with your options for additional cabling instructions It might be e
244. stic programs on page 32 SCSI error codes Note If a ServeRAID 5i controller is installed and later removed you must re enable the on board SCSI controller in using the Configuration Setup Utility program see Starting the Configuration Setup Utility program on ge 15 Error code FRU action AII SCSI Errors One or more of the following might be causing the problem Afailing SCSI device adapter drive controller An improper SCSI configuration or SCSI termination jumper setting Duplicate SCSI IDs in the same SCSI chain Amissing or improperly installed SCSI terminator A defective SCSI terminator An improperly installed cable A defective cable 1 External SCSI devices must be turned on before you turn on the server 2 Make sure that the cables for all external SCSI devices are connected correctly 3 If you have attached an external SCSI device to the server make sure the external SCSI termination is set to automatic 4 Make sure that the last device in each SCSI chain is terminated correctly 5 Make sure that the SCSI devices are configured correctly Temperature error messages Note See System on page 162 to determine which components should be replaced by a field service technician Message Action DASD Over Temperature level critical direct access storage device bay x was over temperature Ensure that the system is being properly coo
245. t swap power supplies Miele AN Fan 1 LED eS e Power supply 1 o 2B J a m AC power LED Fan 2 LED green e IN DC power LED sl green E Mj De d 85 Ethernet link Power supply 2 status LED AC power LED green a OZ i 53 PCI X slot 5 DC power LED ME attention LED green ar PCI X slot 6 E bh attention LED NMI button service use only Fans 1 and 2 LEDs These LEDs provide status information about rear fans 1 and 2 For additional information see Light Path Diagnostics on page 38 Ethernet link status LED This LED is on the Ethernet connector When this LED is on there is an active connection on the Ethernet port PCI X slot attention LED This green LED flashes approximately once per second when it is on This LED is visible from the rear of the server and from inside the 6 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide server The meaning of the attention LED is defined by your operating system For an illustration showing this LED on the system board see LEDs for Active PCI slots on page 36 NMI button The Non Maskable Interrupt NMI button is for service use only DC po
246. tach external SCSI devices such as a SCSI storage expansion enclosure to your server For a list of supported options for your server go to http www ibm com pc us compat on the World Wide Web Note See Ultra320 SCSI system board connectors on page 110 for additional information about SCSI cabling and SCSI IDs 104 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide If you plan to attach more than one external serial device you must install the optional second serial port Installing the external SCSI connector Complete the following steps to install the optional external SCSI connector needed to attach an external SCSI device Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see server left side cover and bezel tower model on page 55l or l Removing the server top cover and bezel rack configuration on page 57 Attention To ensure proper system cooling do not remove the server cover for more than 30 minutes during this procedure Remove the external SCSI knockout on the rear of the server see Cabling the server on page 106 for external SCSI knockout location 4 Follow the instructions that come with the option to prepare it for installation and to co
247. talled a full length adapter close the adapter retention clip on the adapter support bracket Otherwise continue with the next step Attention When you route the cables do not block the ventilated space around any of the fans Connect any needed cables to the adapter Enable the hot plug PCI X slot from your operating system When the hot plug PCI X slot is enabled the power LED for that hot plug PCI X slot comes on See the documentation that comes with your operating system for information about enabling a hot plug PCI X slot If you have other options to install or remove do so now otherwise go to Installing the server bezel and left side cover tower model on page 100 Installing the server bezel and top cover rack configuration on page 103 Or Installing a non hot plug adapter any slot The following illustration shows how to install a non hot plug PCI or PCI X adapter Adapter retention latch Expansion slot cover Backup expansion slot Screws Adapter Adapter retention clip Adapter support bracket Attention You must install the IXA adapter jumper J42 between pins 2 and 3 when using an Integrated xSeries Adapter IXA in slots 5 and 6 see System board switches and jumpers on page 51 Notes 1 Although an optional IXA adapter is not a hot plug adapter it can be installed only in slots 5 and 6 It is a double width adapter that installs in s
248. tart to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition 170 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Do not use worn or broken tools and testers Never assume that power
249. tem specific causes for the problem Make sure that the device drivers on the client and server are using the same protocol Test the Ethernet controller The way the Ethernet controller is tested depends on which operating system you are using see the Ethernet controller device driver README files Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10 100 1000 Mbps Ethernet controller problems that have definite symptoms Chapter 3 Diagnostics 41 Table 5 Ethernet troubleshooting chart Ethernet controller problem The server stops running when loading device drivers FRU actions The PCI BIOS interrupt settings are incorrect Check the following Determine if the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you are using the most recent device driver available from the World Wide Web Run the network diagnostic program Reseat or replace the adapter Ethernet link status LED does not work C
250. the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support 168 You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numbers or in the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Appendix B Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2002 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet
251. these parts contact a service technician Complete the following steps to replace a hot swap power supply 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Unplug the power cord from the selected power supply 3 Remove the old power supply VO cable restraint bracket Power supply Power supply handle in open position Power cord restraint bracket a Press the orange release lever and pull the power supply handle This moves the power supply out of the power supply bay slightly b Pull the power supply out of the bay and set it aside Chapter 4 Customer replaceable units 89 4 Install the replacement power supply VO cable restraint bracket Power supply Power supply handle half open position Power cord restraint bracket a Make sure the handle on the power supply is in the open position hanging loosely b Slide the power supply all the way into the chassis then press the handle to the closed position until it clicks into place 5 Plug one end of the power cord into the corresponding connector on the power supply then plug the other end of the power cord into a properly grounded electrical outlet Note You can route the power cord through the power cord restraint bracket on the rear of the server tower model only 6
252. tion instructions Chapter 4 Customer replaceable units 85 Attention You must ensure that the locking lever on the microprocessor Socket is in the fully open position before you insert the microprocessor in the socket Failure to do so might result in permanent damage to the microprocessor microprocessor socket and system board Lever closed di d SS E Lever closed c Center the microprocessor over the microprocessor socket Align the triangle on the corner of the microprocessor with the triangle on the corner of the socket and carefully press the microprocessor into the socket Attention Do not use excessive force when pressing the microprocessor into the socket Make sure that the microprocessor is oriented and aligned correctly with pin number 1 in the socket before you try to close the microprocessor release lever The following illustration shows the alignment marks for both microprocessors and sockets Microprocessor 2 Alignment marks Microprocessor socket 2 Microprocessor Socket 1 d Carefully close the microprocessor release lever to secure the microprocessor in the socket 9 Install a heat sink on the microprocessor a Remove the protective film from the bottom of the heat sink Notes 1 Do not set the heat sink down after you remove the protective film 86 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Thermal grease Heat
253. to quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Para Conectar Para Desconectar 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimenta o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de alimenta o s 4 Remova todos os cabos dos dispositivos tomadas 5 LIGUE os dispositivos Instru o 2 A 176 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o Jogue ou coloque na gua Aque a a mais de 100 C 212 F C
254. to the server wait 20 seconds then reconnect the ac power Wait 30 seconds then turn on the server 2 Flash update the system management processor 1602 1 Verify that service processor adapter cable is connected to J27 Cable for optional service processor on system board sable mol inslaled 2 Disconnect all server and option power cords from server wait 30 seconds reconnect and retry rae TS 1 Hard disk drive Hard disk configuration error 2 Hard disk cables 3 Run the Configuration Setup Utility program 4 Hard disk adapter 5 SCSI backplane 6 System board uu T 1 Hard disk cables Ford disksimon 2 Run diagnostics 3 Hard disk adapter 4 Hard disk drive 5 System board 1800 1 Run the Configuration Setup Utility program No more hardware interrupt available for 2 Failing adapter PCI adapter Peg Huspter 3 System board 150 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 1962 1 Verify that a startable operating system is installed Drive does not contain a valid boot sector 2 Run diagnostics 3 Hard disk drive 4 SCSI backplane 5 Cable 6 System board 2400 Video controller test failure N Video adapter if installed System board 2462 i 1 Video adapter if i
255. tor Service Pack install the Service Pack If the CD does not contain the Service Pack check the IBM Web site to see if a Service Pack is available If it is download and install the Service Pack according to the instructions in its readme file 4 Install any applicable eFixes DSSPs and additional updates for your server from the IBM Web site Complete the following steps to obtain and install eFixes DSSPs or other updates 1 Go to the IBM Web site at http www ibm com 2 Click Support amp downloads 3 In the Technical support keyword search field type Director 8647 and click Go 4 From the next page click the eFix DSSP or update that you want to download 5 From the next page download the executable file and follow the instructions in the readme file to install the update The UpdateXpress program is available for most xSeries servers and server options It detects supported and installed device drivers and firmware in your server and installs available updates You can download the UpdateXpress program from the Web at no additional cost or you can purchase it on a CD To download the program or purchase the CD go to http www ibm com pc ww eserver xseries serverguide xpress html Chapter 1 General information 13 14 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Chapter 2 Configuration The following configuration programs are provided with your server Configuration Setu
256. troller The device drivers are provided on the ServerGuide Setup and Installation CD When you connect your server to the network the Ethernet controller automatically detects the data transfer rate 10 Mbps 100 Mbps or 1000 Mbps on the network and then sets the controller to operate at the appropriate rate In addition if the Ethernet ports that your server is connected to support auto negotiation the Gigabit Ethernet controller will set the appropriate duplex state That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX 1000BASE T half duplex HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds For updated information on configuring your Ethernet controller go to the IBM Support Web site at http www ibm com pc support and navigate to the area for your specific server type From this area you can download documentation the most current device drivers for your server and software that supports advanced networking functions After downloading run the downloaded program launch exe 26 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide High performance Ethernet modes Your Ethernet controller supports optional modes such as teaming priority packets load balancing fault tolerance and virtual LANs which provide higher performance security and thro
257. ty settings This choice appears only on the full Configuration Setup Utility main menu You can implement two levels of password protection Power on Password Select this choice to set or change a power on password See Using passwords on page 19 for more information Administrator Password Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board Note This choice is available on the Configuration Setup Utility menu only if the optional IBM Remote Supervisor Adapter is installed in your server Select this choice to set or change an administrator password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user See Using passwords on page 19 for more information Start Options Select this choice to view or change the start options This choice appears only on the full Configuration Setup Utility main menu Start options take effect when you start your server You can select keyboard operating characteristics such as the keyboard speed You also can specify whether the keyboard number lock starts on or off You also can enable the server to run without a diskette drive monitor or keyboard The server uses a startup sequence to determine the device from w
258. uctor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Power cord Argentina Australia China PRC New Zealand Papua New Guinea Paraguay Uruguay Western Samoa Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad China Macau S A R Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe Denmark Bangladesh Burma Pakistan South Africa Sri Lanka Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepa
259. uely identifies your server Cover release latch Slide this latch to release the cover Reset button Press this button to reset the server and run POST Power control button Press this button to manually turn on the server or put the server in Standby mode see Server power features on page 8 Power control button shield You can install this circular disk over the power control button to prevent accidental manual power off This disk is provided with your server CD ROM drive activity LED When this LED is on it indicates that the CD ROM drive is in use CD eject button Press this button to release a CD from the drive Chapter 1 General information 5 Rear view This section identifies the indicators on the rear of your server The following illustrations contain most of these indicators More information is available at Working with adapters on page 60 and Input output connectors on page 108 Server with fixed power supply o MAS Fan 1 LED e 0 e N O T Fan 2 LED AC power LED NZ green 00 DC power LED z s green le 0 e ET f SN Ethernet link Ss D status LED Y T 11 PCI X slot 5 attention LED FERE PCI X slot 6 w attention LED c NMI button service use only Server with ho
260. ughput for your server These modes apply to the integrated Ethernet controller and to the controllers on supported Ethernet adapters Ethernet port connector The following illustration shows the pin number assignments for the RJ 45 connector These assignments apply to both 10BASE T and 100 1000BASE TX devices L Updating the integrated system management firmware To update the integrated system management ISM firmware for the integrated system management processor ISMP download the Integrated System Management Firmware Update Utility program for your server from the IBM Support Web site at http www ibm com pc support Then run the Integrated System Management Firmware Update Utility program to create a diskette to use to update the ISM firmware This diskette updates the ISM firmware only and does not affect any device drivers Complete the following steps to update the ISM firmware 1 Turn off your server 2 Insert the diskette into the diskette drive 3 Turn on your server If your server does not start from the diskette drive use the Configuration Setup Utility program to configure the diskette drive as a startup device See Using the Configuration Setup Utility program on page 15 Then start again at step 4 From the main menu select Update System Management Firmware and press Enter 5 Follow the on screen instructions to complete the update If there is an error in updati
261. uide Note See System on page 162 to determine which components should be replaced by a field service technician Error code symptom FRU action 289 DIMM disabled by POST or user 1 Run the Configuration Setup Utility program if the DIMM was disabled by the user Disabled DIMM if not disabled by user 301 Keyboard or keyboard controller error Keyboard 2 System board 303 System board Keyboard controller error 602 1 Diskette Invalid diskette boot record 2 Diskette drive 3 Cable 4 System board 604 Diskette drive error AA Run the Configuration Setup Utility program and diagnostics Diskette drive Drive cable System board 605 Unlock failure DNS Diskette drive Drive cable System board 662 Diskette drive configuration error PO D Run the Configuration Setup Utility program and diagnostics Diskette drive Drive cable System board 762 1 Run the Configuration Setup Utility program Coprocessor configuration error 2 Battery 3 Microprocessor i NT 1 Disconnect the external cable on the parallel port FRAIS pon piron 2 Run the Configuration Setup Utility program 3 System board 11XX System board serial port 1 or 2 error om Disconnect the external cable on the serial port Run the Configuration Setup Utility program System board 1301 PC cable to front panel not found 1302 IPC c
262. unreadable rolling or distorted screen images If this happens turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration Then move the device and the monitor at least 305 mm 12 in apart Turn on the monitor Notes a To prevent diskette drive read write errors be sure the distance between monitors and diskette drives is at least 76 mm 3 in Non IBM monitor cables might cause unpredictable problems c An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors For information about the enhanced monitor cable contact your IBM reseller or IBM marketing representative Monitor Video adapter if installed System board Chapter 6 Symptom to FRU index 143 System on page 162 Note See to determine which components should be replaced by a field service technician Monitor problems Symptom FRU action Wrong characters appear on the 1 f the wrong language is displayed update the BIOS code with the correct Screen language 2 Monitor 3 Video adapter if installed 4 System board No video 1 Make sure the correct machine is selected if applicable 2 Make sure all cables are locked down Note See System on page 162 to determine which components should be replaced by a field service technician Option problems Symptom FRU action An IBM option that was just i
263. ur viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement cabl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 2 D branchez les cordons d alimentation Mettez les unit s hors tension 2 Commencez par brancher tous les cordons sur les unit s des prises 3 Branchez les c bles d interface sur des 3 D branchez le
264. vable media drives The one drop SCSI signal cable that comes with your server will need to be replaced with a two drop SCSI signal cable to provide a signal connection to the removable media drives Note The SCSI cables that come with your server can only be used with the integrated SCSI controller with RAID capabilities If a RAID controller other than the ServeRAID 5i isinstalled you must use SCSI cables that are compatible with that controller To select and order the correct cables for use with your RAID controller contact your IBM reseller or IBM marketing representative Check the instructions that come with the drive to see if you need to set any Switches or jumpers on the drive Complete the following steps to install a removable media drive in bay A or B see intemal dive bays on page 75 Review the information in and 2 Turn off the server and disconnect all power cords and external cables Turning off the server on page 9 then remove the server cover see Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rack configuration on page 57 3 Choose the bay in which you want to install the drive 4 Remove the filler panel from the removable media bay opening Store the filler panel for future use Note The server electromagnetic interference EMI integrity and cooling are both protected by having the front bays covered or occupied
265. ver off the server and set the cover aside Chapter 4 Customer replaceable units 57 Removing the bezel The following illustration shows how to remove the bezel from a rack configuration server Bezel release lever 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 2 Remove the server cover and locate the bezel release lever 3 Press the bezel release lever to the unlocked position as indicated on the lever 4 Pull the right side of the bezel away from the chassis then slide the bezel to the right to disengage the tabs 5 Remove the bezel from the server and store the bezel in a safe place Removing and installing the adapter support bracket When working with some options you must first remove the adapter support bracket to access certain components or connectors on the system board Note The adapter support bracket is attached to the center fan bracket in the server Both brackets are removed and installed together as a single unit Complete the following steps to remove the adapter support bracket 1 Review the information in Installation guidelines on page 45 static sensitive devices on page 46 and Safety information on page 169 58 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide 2 Turn off the server and di
266. ver to configure basic hardware features such as an integrated SCSI controller with RAID capabilities and to simplify your operating system installation See Using the ServerGuide Setup and Installation CD on ERES 22 Ethernet controller configuration process To configure the integrated Ethernet controller see Configuring the Gigabit Ethernet controller on page 26 Integrated System Management update and configuration To update the integrated system management ISM firmware see Updating the integrated system management firmware on page 27 Using the Configuration Setup Utility program This section provides instructions to start the Configuration Setup Utility program and descriptions of the available menu choices Starting the Configuration Setup Utility program To start the Configuration Setup Utility program T Turn on the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 Copyright IBM Corp 2002 Note If you have set both levels of passwords power on and administrator you must type the administrator password to access the full Configuration Setup Utility menu Without the administrator password limited Configuration Setup Utility program functions are available 15 3 Follow the instructions that appear on the screen Choices available from the Configuration Setup main menu 16 From the Configuration Setup Utility main menu you can s
267. w any special handling and installation instructions supplied with the battery 3 Turn off the server see Turning off the server on page 9 and all attached devices and disconnect all power cords and external cables then remove the server cover see l Removing the server left side cover and bezel tower model on page 55 or Removing the server top cover and bezel rac configuration on page 57 4 Lift the adapter retention bracket on top of the adapter support bracket then remove the full length adapters and plastic dividers see Working with dapters on page 60 5 Remove the plastic shield covering the bottom portion of the system board 6 Locate the battery connector BH1 on the system board VRM 2 J1 A o Li Microprocessor 2 m DIMM 1 J7 U9 DIMM 2 J9 Microprocessor 1 A DIMM 3 J11 U13 E al DIMM 4 J12 VRM 1 J17 1 rar JE ES DIMM 5 J14 E EC DIMM 6 J15 DI P E sa Li Remote Supervisor I Adapter J27 ga o L PCI sl bit 5 0 V gt slot 1 32 bit 5 0 Se ES J32 E o si Se PCIXslot264 bit33 V 9 n J36 2 Im PCI X slot 3 64 bit 3 3V
268. wer LED This green LED provides status information about the power supply During typical operation both the ac and dc power LEDs are on For any other combination of LEDs see Power supply LED errors on page 146 AC power LED This green LED provides status information about the power supply During typical operation both the ac and dc power LEDs are on For any other combination of LEDs see Power supply LED errors on page 146 Operator information panel The following illustration shows the status LEDs on the operator information panel on the front of the server Poweron POST Hard disk drive Information LED complete LED activity LED LED N e ok 6 DO 1 p RX I Ethernet transmit System receive activity LED error LED Important If the power on LED is off it does not mean there is no electrical current present in the server The LED might be burned out To remove all electrical current from the server you must unplug the server power cords from the electrical outlets or from the uninterruptible power device Power on LED When this green LED is on power is present in the server When this LED flashes the server is in Standby mode the system operating system is turned off and ac current is present When this LED is off the power subsystem the ac power or an LED has failed POST complete LED This green LED is on when POST is completed without any errors Hard disk drive activity LED This green LED flic
269. with adapters This section describes how to install hot plug and non hot plug PCI and PCI X adapters Before you continue with the adapter installation procedures review Adapter considerations The following illustration shows the location of the PCI and PCI X adapter expansion slots on the system board Slots 5 and 6 are the Active PCI X slots Active PCI X slots are also called hot plug PCI X slots Note For information about the adapter power on and attention LEDs see for Active PCI slots on page 36 O d p A ml Cal Eun CEI H LLL Lit E no dl E PCI slot 1 32 bit 5 0 V 432 CEA PCI X slot 2 64 bit 3 3 V J36 Im PCI X slot 3 64 bit 3 3 V H J38 O PCI X slot 4 64 bit 3 3 441 E PCI X slot 5 64 bit 3 3V cool 133 MHz hot plug J43 Too PCI X slot 6 64 bit 33V or 133 MHz hot plug J45 10000000 li d Adapter considerations Before you install an adapter review the following Read the documentation that comes with your operating system 60 xSeries 235 Type 8671 Hardware Maintenance Manu
270. wo conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR
271. word is Set you must enter the administrator password not the power on password to run the diagnostic programs af won When the message F2 for Diagnostics appears press F2 Type the appropriate password then press Enter Select either Extended or Basic from the top of the screen When the Diagnostic Programs screen appears select the test you want to run from the list that appears then follow the instructions on the screen Notes a You can press F1 while running the diagnostic programs to obtain help information You also can press F1 from within a help screen to obtain online documentation from which you can select different categories To exit from the help information and return to where you left off press Esc 34 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide b Ifthe server stops during testing and you cannot continue restart the server and try running the diagnostic programs again If the problem remains replace the component that was being tested when the server stopped c The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server d If you run the diagnostic programs with either no mouse or a USB mouse attached to your server you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons All other functions provided by mouse selectable buttons are also available using the function keys e You
272. y one drive is set as the primary drive Start the CD from the primary drive The SCSI RAID Ensure that there are no duplicate SCSI IDs or IRQ assignments program cannot Ensure that the hard disk drive is connected properly view all installed drives or the NOS cannot be installed The Operating Make more space available on the hard disk System Installation program continuously loops The ServerGuide Ensure that the NOS CD you have is supported by the ServerGuide program will not program See the ServerGuide Setup and Installation CD label for a start your NOS CD list of supported NOS versions 32 xSeries 235 Type 8671 Hardware Maintenance Manual and Troubleshooting Guide Table 3 ServerGuide Setup and Installation CD continued Symptom Suggested action The NOS cannot Ensure that the NOS is supported on your server If the NOS is be installed the supported either there is no logical drive defined SCSI RAID option is not systems or the ServerGuide System Partition is not present Run the available ServerGuide program and ensure that setup is complete Small computer system interface messages If you receive a SCSI error message see SCSI error codes on page 153 Note If your server does not have a hard disk drive ignore any message that indicates that the BIOS is not installed Diagnostic programs and error messages The server diagnostic programs are stored in upg

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