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1. POWER SUPPLY 3 dALAS H3 LNIHd The device prints a SETUP report CUSTOM User Manual VK80 35 5 CONFIGURATION TASTO FORM FEED Press the LINE FEED key to enter the configuration mode 195 H3 LNIHd Proceed with the configuration by using the keys according the functions printed on paper see par 2 3 For description and values of setup parameters see the following paragraphs NOTE During power up if the LINE FEED key is held down the printer enters the auto test routine and prints out the setup report The printer will remain in standby in Hexadecimal dump mode see following paragraphs until another key is pressed or characters are received through the printer communication port When the FORM FEED key is pressed the printer enters parameter configuration When the LINE FEED key is pressed the printer exits setup and terminates the Hexadecimal dump function 36 VK80 User Manual2. Insert the paper into the paper infeed opening and wait for it to load automatically CUSTOM User Manual VK80 33 4 The following figure gives the limit positions of the paper related to the printer for a correct paper loading without a paper roll holder support The direction of the paper will always form a maximum angle of 90 or 90 with the insertion plane of paper inside the printer 90 _ b Ne ne RE TUN O _ 1 7 dy e 5 An e ij 65 90 34 VK80 User Manual CUSTOM 5 CONFIGURATION 5 CONFIGURATION 5 1 Configuration mode To enter the configuration mode and print a SETUP report with the operating parameters of the printer proceed as follows 200 model with lateral connector 300dpi model LINE FEED KEY hold down POWER SUPPLIERS lt 200 model with rear connector A N LF LINE FEED KEY hold down 5
3. information about this document general description of device information required for a correct installation of the device information required to make the device operative description of the configuration parameters of the device information for a correct periodic maintenance technical specification for the device and its accessories description and installation of the available consumables for the device description and installation of the available accessories for the device information required for managing the paper alignment information required for contacting the technical service information about special functions available with the device 1 2 Explanatory notes used in this manual NOTE ATTENTION DANGER Information or suggestions relative to the use of the printer Information required to guard against damaging the printer Information required to guard against operator injury or damage User Manual VK80 7 1 INTRODUCTION 8 VK80 User Manual 2 DESCRIPTION 2 DESCRIPTION 2 1 Unpacking the device Remove the device from its carton being careful not to damage the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service Installation instructions Power supply cable
4. Do not use alcohol hard brushes Do not let water or other liquids get inside the machine ATTENTION N Do not touch the head heating line with bare hands or metal objects Do not perform any opera tion inside the printer immediately after printing because the head and motor tend to become very hot Close the printer cover Open the printer group to the lock position 50 VK80 User Manual CUSTOM ATTENTION b Do not touch the head heating line with bare hands or metal objects Do not perform any opera inside the printer immediately after printing because the head and motor tend to become very hot Open the printer group to the lock position CUSTOM 6 MAINTENANCE ISOPROPYL ALCOHOL ATTENTION Do not use alcohol or hard brushes b Do not let water or other liquids get inside the machine User Manual VK80 51 6 CASE ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To clean the machine use pneumatic air or soft cloth 52 VK80 User Manual 6 6 3 Upgrade firmware 9 Select the serial communication port ex COM1 Select
5. 5 CONFIGURATION Handshaking XON XOFF software handshaking Hardware hardware handshaking CTS RTS NOTE Parameter valid only with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the printer sends the XOFF 13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON XOFF the printer sends the XON 11 on the serial port Activation mode for Busy signal OffLine RXFull Busy signal is activated when the printer is both in OffLine status and the buffer is full RXFull Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface Using this parameter it is possible to select whether the Busy signal is activated when the printer is both Off Line status and the buffer is full or only if the reception buffer is full Numerical address code for the univocal identification of the USB device in case of more than a USB device connected with the same PC 0 2 4 6 8 1 3 5 7 9 Setting of the Carriage Return character CR disabled Carriage Return disabled CR enabled Carriage Return enabled Printing mode Normal enables printing in normal writing way Heverse enables printing rotated 180 degrees Font selection 11 cpi B 15 cpi 15 cpi 20 cpi NOTA CPI Characters Per Inch Setting of printing speed and printing quality High Quality Normal High Speed Very
6. 8 mls 3 I User Manual VK80 65 7 SPECIFICATIONS PC850 CODE TABLE Multilingual Char Hex Dec 191 66 VK80 User Manual 7 SPECIFICATIONS PC860 CODE TABLE Portuguese gt 3 143 zh a a User Manual VK80 67 7 SPECIFICATIONS PC863 CODE TABLE Canadian French Char Hex Dec 175 68 VK80 User Manual 7 SPECIFICATIONS PC865 CODE TABLE Nordic gt 143 f als a User Manual VK80 69 7 SPECIFICATIONS PC858 CODE TABLE Euro symbol 218 U NOTE To print the Euro symbol the command sequence is 1B 74 13 D5 see Commands Manual 70 VK80 User Manual 8 CONSUMABLES 8 CONSUMABLES The following table shows the list of available consumables for device DESCRIPTION CODE 200 models 67300000000395 THERMAL PAPER ROLL WITH BACK SIDE PRE PRINTED weight 58g m width 80mm external 48mm N core 25mm 67300000000380 THERMAL PAPER ROLL weight 58g m width 80mm external 130mm core 25mm CUSTOM User Manual VK80 71 8 CONSUMABLES 72 VK80 User Manual 9 ACCESSORIES 9 ACCESSORIES The available accessories for the device are listed in the following table DESCRIPTION CODE 963GE020000003 P
7. FF 7 Fast Fast push push Ne skip the SETUPMODE enter the SETUP MODE LF LF 2 Fast Fast push push next parameter selected parameter 16 VK80 User Manual CUSTOM 2 DESCRIPTION STANDBY LF LF 2 D Fast Fast push push 7 NS advance the paper advance paper manual insertion preset length CUSTOM User Manual VK80 17 2 2 4 Status led flashes The Status led indicates hardware status of device Given in the table below are the various led signals and the cor responding printer status STATUS LED O GREEN ET COMMUNICATION STATUS YELLOW RECOVERABLE ERROR RED UNRECOVERABLE ERROR 18 VK80 User Manual OFF ON 1x DESCRIPTION PRINTER OFF PRINTER ON NO ERROR RECEIVE DATA RECEPTION ERRORS PARITY FRAME ERROR OVERRUN ERROR COMMAND NOT RECOGNIZED COMMAND RECEPTION TIME OUT HEADING OVER TEMPERATURE PAPER END PAPER JAM POWER SUPPLY VOLTAGE INCORRECT COVER OPEN RAM ERROR EXTERNAL FLASH ERROR CUTTER ERROR 3 INSTALLATION 3 INSTALLATION 3 1 Paper reduction guides kit 200dpi models The printer includes a kit for the reduction of paper width up to 45mm The kit includes the reductions for both the left paper guide and the right paper guide With both the guides
8. 61 75 Paper specifications 200dpi models e eren 62 7 6 Paper specifications 300dpi models ur ee na CES NR RACER ei 64 Gf Westem characters 65 CONSUMABLES ss 71 ACCESSORIES 73 9 1 Adapter cable for power sUpply nee en ade 74 Ben SUN TULERIT CI CERTES 75 10 4 Enablealonmeni ren ee RER 75 Call 76 10 3 Alignment parameter zu tame nee Te 78 10 4 Ping SEE 81 User Manual 5 INDEX 11 TECHNIGAL SERVIC E 83 12 ADVANCED FUNCTIONS RS RR S RR OSA 85 85 12 2 Embedded Web Servat ana an a abi 86 12 3 Embedded Web Server acceSS Ne 87 12 4 Embedded Web Server login as ae ea 88 6 VK80 User Manual 1 INTRODUCTION 1 1 Document structure 1 INTRODUCTION This document includes the following chapters INTRODUCTION DESCRIPTION INSTALLATION OPERATION CONFIGURATION MAINTENANCE SPECIFICATION CONSUMABLES ACCESSORIES 10 ALIGNMENT 11 TECHNICAL SERVICE 12 ADVANCED FUNCTIONS
9. AC INLET z Oo T DC OUTPUT WIRE CUSTOM User Manual VK80 61 7 SPECIFICATIONS 7 5 Paper specifications 200dpi models The notch must be positioned on the non thermal side of the paper as shown in following figures showing some examples of paper with alignment notch depending on the width of the paper used 60mm paper with alignment notch NON THERMAL SIDE 60 mm Ticket axis Sensor axis 75mm paper with alignment notch NON THERMAL SIDE 75mm Ticket axis Sensor axis 62 VK80 User Manual 80mm paper with alignment notch 80mm 82 5mm paper with alignment notch 7 SPECIFICATIONS LATO NON TERMICO Asse biglietto Asse sensore LATO NON TERMICO Asse biglietto Asse sensore User Manual VK80 63 7 SPECIFICATIONS 7 6 Paper specifications 300dpi models Paper with labels To properly use the alignment commands is necessary to use labels that comply with the following dimensions PRINTING DIRECTION gt 10 B gt 25 4 mm 1 inch D lt 60 mm or 86mm 64 VK80 User Manual CUSTOM 7 SPECIFICATIONS 7 7 Western characters The printer has 3 fonts of varying width 11 15 and 20 cpi which may be accessed through programming or control characters Each of these fonts offers the following code tables PC437 PC850 PC860 PC863 PC865 PC858 PC437 CODE TABLE Usa Standard Europe 175
10. 12 VK80 user Manual 8 Paper iput 9 Serial interface connector 10 ETHERNET interface connector 11 USB interface connector 12 Power supply connector 13 Printer chassis de OD 9 9 12 VK8B0 CUST M 2 DESCRIPTION INTERNAL VIEW 200dpi models Paper out presence sensors Sensor for printing group opening Paper presence sensor Notch sensor Printing head with temperature sensor Connector for near paper end sensor DARON User Manual VK80 13 2 INTERNAL VIEW 300dpi models Paper out presence sensors Sensor for printing group opening Paper presence sensor Printing head with temperature sensor Notch sensors transparence Connector for near paper end sensor 3 EN Dy N u NO NL 27 14 VK80 user Manual 2 DESCRIPTION PRODUCT LABEL all models PC SN HW Product code 14 digits Serial number Hardware release 0000000000000000000 PC SN HW CUSTOM User Manual VK80 15 2 2 3 Key functions The following figures show the functions of printer s keys according to the operating condition of the device POWER UP LF LF FF 4 Hold Hold down down j printing printing SETUP report FONT TEST Q LF
11. 5 2 Setup report 5 CONFIGURATION The following figure shows the setup report of the printer The shown values for parameters are sample values for the list and the description of printer parameters see the following paragraphs 200dpi models PRINTER NAME and FIRMWARE RELEASE PRINTER SETUP INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST CUTTER TEST DEVICE HEAD VOLTAGE V STATUS HEAD TEMPERATURE C PAPER PRINTED cm CUT COUNTER POWER ON COUNTER PRINTING HEAD TYPE SERIAL NUMBER IP Address Subnet Mask Default Gateway ETHEHNET PARAMETERS MAC Address 23 76 30 69525 3520 438 lt type gt lt serial gt 192 168 0 1 255 255 240 0 192 168 0 1 00 0E E2 00 00 00 For advanced printer setup please connect to RS232 Baud Rate RS232 Data Length RS232 Parity RS232 Handshaking Busy Condition USB Address Number Autofeed Print Mode Chars inch Speed Quality Notch Alignment Current Print Density PRINTER PARAMETERS FF key to enter setup LF key to skip setup KEYS FUNCTIONS CUSTOM http 192 168 0 1 19200 bps 8 bits chr Xon Xoff RxFull CR Disabled Normal A 15 B 20 Normal Disabled Normal User Manual VK80 37 5 CONFIGURATION 300dpi models PRINTER NAME and FIRMWARE RELEASE DEVICE STATUS ET
12. 50 12 25 37 p 37 25 12 50 5 CONFIGURATION 5 5 Printer parameters 300dpi models This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off and they are stored in non volatile memory ATTENTION Any changes to network parameters will interrupt browser connection If the server not responding you must reconnect to the new IP address set IP ADDRESS SUBNET MASK DEFAULT GATEWAY MAC ADDRESS RS232 BAUD RATE RS232 DATA LENGTH RS232 PARITY IP address of printer this parameter is assigned by the network administrator NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This parameter identifies the local network address NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This parameter identifies the Gateway IP address used to send applications to the ex ternal network NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing L
13. Paper End Once you enter the correct username and password you will be logged in to this printer configuration menus Near Paper End Paper rolling Username Autoload Paper Password LF key pressed OnOff Key Pressed Over temperature Error Supply Voltage error Cutter error Paper Jam Notch Position OK 6 6 6 6 Notch Position Error NOTE Respect capital and small letters as indicated in table 88 VK80 User Manual GUIS TOIL CUSTOM ENGINEERING S p A World Headquarters Via Berettine 2 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved www custom Diz Rev 1 50 Part Number 76200000031100
14. 20 1 625x 3 20 cpi 160 3200 20 1 25x3 with printing unit closed 123 mm with printing unit open 126 1 mm 150 4 mm with printing unit closed 95 7 mm with printing unit open 130 2 mm 117 mm 1676g 1838 g 200dpi models D 1 EER 06 130 2 95 7 7 SPECIFICATIONS 4 i D o Ti 1 50 85 100 8 5 N e User Manual VK80 59 7 SPECIFICATIONS 300dpi models 592 88 i AM JH m H W e W HH LJ d Y n A EN T 1 I m Y 95 7 130 2 60 VK80 User Manual 7 SPECIFICATIONS 7 4 Power supply dimensions cod 963GE020000003 optional Length 127 mm Height 35 5 mm Width 56 mm in CD
15. Information Technology Equipment Immunity characteristics Limits and methods of measurement EN 60950 1 Safety of information equipment including electrical business equipment GUIDELINES FOR THE DISPOSAL OF THE PRODUCT The crossed out rubbish bin logo means that used electrical and electronic products shall NOT be mixed with unsorted munici pal waste For more detailed information about recycling of this product refer to the instructions of your country for the disposal of these products Do not dispose of this equipment as miscellaneous solid municipal waste but arrange to have it collected separately The re use or correct recycling of the electronic and electrical equipment EEE is important in order to protect the environment and the wellbeing of humans n accordance with European Directive WEEE 2002 96 EC special collection points are available to which to deliver waste electrical and electronic equip ment and the equipment can also be handed over to a distributor at the mo ment of purchasing a new equivalent type The public administration and producers of electrical and electronic equipment are involved in facilitating the processes ofthe re use and recovery of waste elec trical and electronic equipment through the organisation of collection activities and the use of appropriate planning ar rangements Unauthorised disposal of waste electrical and electronic equipment is punishable
16. 1 RX 1 Rx De 3 3VETH 7 9 10 13 g TX 1 7 ne 8 GND 90 3 3 V 100 LED LNK 43 3V LED LAN GND GND i 110 if Wi NOTE The functionality of two led are specified in the following table For 10Base T connection LED FUNCTION LED LNK Link yellow color the led light on when a connection is active LED LAN Rx Tx green color the led light on when occurs a data reception or transmission For 10 100Base TX connection UN Onn en LED LNK The led light yellow color on when a connection is active and flashes wnen occurs a data re ception or transmission connection LED LAN The led light green color on when occurs a 100Mbit connection and off when occurs a 10Mbit NOTE The printer automatically recognizes the type of connection cross or pin to pin NOTE The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer 28 VK80 User Manual 3 INSTALLATION SERIAL INTERFACE RJ11 female connector 200dpi models with lateral connectors 300dpi models 1 5VF 3 RX1 During reception oscillates between 0 and 1 depending data 4 TX1 During transmission oscillates between 0 and 1 depending on data DT1 NOTE Given the presence of the RS232 standard logic value O corresponds to a voltage level of between 3 Vdc and 15 and
17. High Speed Alignment management Disabled notch alignment is not performed Enabled the notch alignment is performed Threshold value for the recognition of the presence of notch by the notch sensor 0 33V 0 99V 1 65V 2 310 297V 0 66V 1 320 1 98V 2 64V NOTE If the Notch Alignment parameter is disabled this parameter is not printed User Manual VK80 41 5 CONFIGURATION NOTCH DISTANCE CURRENT PRINT DENSITY 42 VK80 User Manual Notch Distance is the minimum distance in mm between the upper edge of ticket and the notch The numeric value of the distance is made up with the following three parameters for the setting of two digits for the tens and the units and of the sign Sign setting NOTCH DISTANCE SIGN D ES positive distance negative distance Setting the digit for tens NOTCH DISTANCE mm x 10 0 2 4 6 8 1 3 5 7 9 Setting the digit for units NOTCH DISTANCE mm x 1 0 2 4 6 8 1 3 5 7 9 NOTE For example to set the notch distance to 15 mm modify the parameters as follows Notch Distance Sign Notch Distance mm x 10 1 Notch Distance mm x 1 5 NOTE If the Notch Alignment parameter is disabled the parameters for the Notch Distance are not printed NOTE In Setup mode it is possible to set the notch distance using a values range from 5 mm to 32 mm Setting of the current consumption Low High Normal Adjusting the printing density
18. Paper reduction guides only for 200dpi models Foam packing shell Printer Box e Open the printer packaging e Remove the upper packing frame content and remove the packing frame e out the printer e Keep the box trays and packing materials in the event the printer must be transported shipped in the future CUSTOM User Manual VK80 9 2 DESCRIPTION 2 2 Device component EXTERNAL VIEW 200dpi model with rear connectors 1 FORM FEED key 7 Cursor for paper input 2 LINE FEED key 8 Paper iput 3 Status led 9 ETHERNET interface connector 4 Opening lever for cover 10 USB interface connector 5 Cutter group 11 Power supply connector 6 Paper output 12 Printer chassis 10 VK80 User Manual 2 DESCRIPTION EXTERNAL VIEW 200dpi model with lateral connectors 1 FORM FEED key 8 Paper iput 2 LINE FEED key 9 Serial interface connector 3 Status led 10 ETHERNET interface connector 4 Opening lever for cover 11 USB interface connector 5 Cutter group 12 Power supply connector 6 Paper output 13 Printer chassis 7 Cursor for paper input CUSTOM User Manual VK80 11 2 EXTERNAL VIEW 300dpi model FORM FEED key LINE FEED key Status led Opening lever for cover Cutter group Paper output Cursor for paper input
19. alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ATTENTION b Do not touch the head heating line with bare hands or metal objects Do not perform any opera inside the printer immediately after printing ee Carefully clean the printer sensors see par 2 2 motor tend to become very by using compressed air hot Open the printer group Close the printer cover to the lock position 48 VK80 User Manual ATTENTION b Do not touch the head heating line with bare hands or metal objects Do not perform any opera inside the printer immediately after printing because the head and motor tend to become very hot Open the printer group to the lock position CUSTOM 6 MAINTENANCE ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air Remove any scraps of paper and the accumulated paper dust on the paper mouths on the printing roller on the cutter and on the area around the sensors Close the printer cover User Manual VK80 49 6 PRINTING HEAD ISOPROPYL ALCOHOL 1 gt
20. assembled do not go below 45mm wide paper below this value the sensor the sensor can not detect the paper presence To assemble the reductions refer to the following figure minimum paper width 45mm User Manual VK80 19 3 INSTALLATION The following figure shows the dimensions of the printer with the left paper guide reduction 59 2 8 8 S BEE cH SESS SEs D 06 20 VK80 User Manual 1 921 i Y o 1 50 8 5 100 8 5 CUSTOM 3 INSTALLATION 3 2 Fastening For the correct operation of the printer and allow the fall of tickets printed the machine must be installed with a mini mum downw
21. logic value 1 corresponds to a voltage level of between 3 and 15 Vdc NOTE DEVICE gt PC connection The following pictures show an example of connections between the printer and a personal computer using a 9 pin female serial connector PC NOTE When use a serial cable we recommend the installation of a ferrite core on the serial cable User Manual VK80 29 3 INSTALLATION 3 5 Driver The drivers are available for the following operating system OPERATING SYSTEM Windows Linux DRIVER INSTALLATION PROCEDURE Windows XP Windows VISTA 32 64bit From the START menu press Enter and key in the path where the SW was saved on your PC then click OK Follow the instructions that appear on the screen to install the driver Windows 7 32 64bit Windows 8 32 64bit OPOS Follow the instruction get back on the README TXT file you Linux can find it in the software package downloaded in advance All drivers can be found in the DOWNLOAD section of the web site www custom biz 30 VK80 User Manual CUSTOM 4 4 OPERATION 41 Adjusting paper width 200dpi models Paper width may be adjusted from 60mm to 82 5mm using the right and left slides located at the paper infeed opening Below the right slide there are four point of reference for paper width 60 70 80 and 82 5mm To choose one of this value f
22. paper printed with black marks the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark In this case the optimal value for the Notch Threshold parameter is placed about half of the peak as shown in figure NON THERMAL SIDE Threshold 76 VK80 user Manual CUSTOM 10 ALIGNMENT The following figure shows an example of paper with labels the outgoing voltage is constant while passing the paper between two labels and presents a variation at each gap between two consecutive labels In this case the optimal value for the Notch Threshold parameter is placed about half of the variation NON THERMAL SIDE Notch Threshold variation THERMAL SIDE The following figure shows an example of paper with the non thermal paper printed with black marks and other graph ics for example a barcode the outgoing voltage is constant while passing the white paper between two notches presents a peak at each black mark and presents some noise at each barcode In this case the optimal value for the Notch Threshold parameter is located about halfway between the peak value and the maximum value of the noise as shown in figure NON THERMAL SIDE Threshold CUSTOM User Manual VK80 77 10 ALIGNMENT If the maximum value of noise read by sensor is very close to the peak value it might be difficult to place the value of the N
23. 0 USER MANUAL Commands manual 77200000001 600 CUSTOM ENGINEERING S p A Str Berettine 2 43010 Fontevivo PARMA Italy Tel 39 0521 680111 Fax 39 0521 610701 http www custom biz Customer Service Department Email support custom it 2013 CUSTOM ENGINEERING 5 Italy All rights reserved Total or partial reproduction of this manual in whatever form whether by printed or electronic means is forbidden While guaranteeing that the information contained in it has been carefully checked CUSTOM ENGI NEERING S p A and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are sub jectto continuous check and improvement CUSTOM ENGINEERING S p A reserves the right to make changes in information contained in this manual without prior notification The pre installed multimedia contents are protected from Copyright CUSTOM ENGINEERING S p A Other company and product names mentioned herein may be trademarks of their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation CUSTOM ENGINEER ING S p A assumes no responsibility with regard to the performance or use of these products THE IMAGES USED IN THIS MAN UAL ARE USED AS AN ILLUS
24. 2 and USB connectors are inserted communication port is USB CUSTOM User Manual VK80 25 3 INSTALLATION 3 4 Pinout 2 Power SUPPLY Male Molex connector series 5569 vertical 39 30 1020 ATTENTION Respect power supply polarity NOTE Power supply cable The following figure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 nu PIN Cable Signal n color Red 24V 2 Black ND Power supply cable Be eRe AGNES USB INTERFACE Female USB type B connector 1 USB PLUG in PD 0 in out PD 0 in out GND 26 VK80 user Manual CUSTOM 3 INSTALLATION 8 1 ETHERNET INTERFACE RJ45 female connector 200dpi models NOTE The functionality of two led are specified in the following table LED FUNCTION LED LNK Link yellow color the led lights up when a connection is active LED LAN Rx Tx green color the led lights up when occurs a data reception or transmission To directly connect the printer to a Personal Computer use a Cross Over Ethernet cable To connect the printer to a hub device use an UTP Ethernet cable Pin to Pin NOTE The pinout shown in table represents the input signals to component J15 before the isolation voltage transformer CUSTOM User Manual VK80 27 3 INSTALLATION 8 ETHERNET INTERFACE RJ45 female connector 300dpi models
25. A closely to where the device is to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the power supply Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot GENERAL INSTRUCTIONS CUSTOM ENGINEERING S p A declines all responsibility for accidents or damage to persons or property occurring as a re sult of tampering structural or functional modifications unsuitable or incorrect in stallations environments not in keeping with the equipment s protection degree or with the required temperature and humidity conditions failure to carry out maintenance and periodical inspections and poor repair work THE CE MARKAFFIXED TO THE PRODUCT CERTIFY THAT THE PRODUCT SAT ISFIES THE BASIC SAFETY REQUIREMENTS The device is in conformity with sential Electromagnetic Compatibility and Electric Safety requirements laid down in Directives 2006 95 CE and 2004 108 CE inasmuch as it was designed in conformity with the provisions laid down in the follow ing Standards EN 55022 Class B Limits and methods of measurements of radio disturbance characteristics of Information Technol ogy Equipment EN 55024
26. HERNET PARAMETERS PRINTER PARAMETERS KEYS FUNCTIONS 38 VK80 User Manual VK80 300dpi rel 1 00 PRINTER SETUP INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST CUTTER TEST HEAD VOLTAGE V 23 76 HEAD TEMPERATURE C 30 PAPER PRINTED cm 69525 CUT COUNTER 3520 POWER ON COUNTER 438 PRINTING HEAD TYPE lt type gt IP Aadress 192 168 0 1 Subnet Mask 255 255 240 0 Default Gateway 192 168 0 1 MAC Address 00 OE E2 00 00 00 For advanced printer setup please connect to http 192 168 0 1 RS232 Baud Rate 19200 bps RS232 Data Length 8 bits chr RS232 Parity RS232 Handshaking Xon Xoff Busy Condition RxFull USB Address Number Autofeed CR Disabled Print Mode Chars inch Speed Quality Notch Alignment Disabled Chinese Font Disabled Printing Width Print Density A 15 B 20 cpi FF key to enter setup LF key to skip setup 5 CONFIGURATION 5 3 Printer status Printer operating status is indicated in the configuration print out in which next to the name of the components dis played the following information is given INTERFACE is given the interface present PROGRAM MEMORY TEST the message OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST the message OK appears if functioning and NOT OK if faulty EEPROM TEST th
27. INE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This is the number provided by the constructor that identifies the printer this number is univocal NOTE This parameter can t be modified by set up Communication speed of the serial interface 115200 19200 2400 57600 9600 1200 38400 4800 NOTE Parameter valid only with serial interface Number of bit used for characters encoding 7 bits car 8 bits car NOTE Parameter valid only with serial interface Bit for the parity control of the serial interface None parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface User Manual VK80 43 5 CONFIGURATION RS232 HANDSHAKING BUSY CONDITION USB ADDRESS NUMBER AUTOFEED PRINT MODE CHARS INCH SPEED QUALITY NOTCH ALIGNMENT NOTCH THRESHOLD 44 VK80 User Manual Handshaking XON XOFF software handshaking Hardware hardware handshaking CTS RTS NOTE Parameter valid only with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the printer sends the XOFF 13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON XOFF the printer sends the XON 11 on the serial port Activation mode for Busy signal OffLine RXFull Busy signal is act
28. LTAGE IVI Write down the data printed on the product label see paragraph 2 2 rel 1 00 PRINTER SETUP INTERFACE PROGRAM MEMC DYNAMIC RAM 1 EEPROM TEST CUTTER TEST support custom it Customer Service Department Print a Setup report Send an e mail to the Technical Service see paragraph 5 2 with the data collected User Manual VK80 83 11 TECHINCAL SERVICE 84 VK80 User Manual 11 SERVICE 12 ADVANCED FUNCTIONS 12 1 File sharing The printer can be connected to a Personal Computer through two types of connections see par 3 3 1 with USB cable 2 with Ethernet cable In case of Ethernet connection it is possible to manage drivers fonts and logos of the printer and configure the op erating parameters by entering the Embedded Web Server EMBEDDED WEB SERVER User Manual 85 11 TECHINCAL SERVICE 12 2 Embedded Web Server Printers are equipped with an Embe
29. OPTIONAL Power supply voltage Frequence Current output Power 56 VK80 User Manual from 100Vac to 240Vac from 50Hz to 60Hz 24 1096 60 W 7 SPECIFICATIONS ENVIRONMENTAL CONDITIONS 1 2 3 4 5 6 7 Operating temperature from 0 C to 50 C Relative humidity from 10 Rh to 80 Rh Storage temperature from 20 C to 70 C Storage relative humidity from 10 Rh to 90 Rh NOTES Respecting the regular schedule of cleaning for the device components Referred to a standard CUSTOM receipt L 10cm Density 12 5 dots on Tested with paper weights of 90 g m For ticket width 60 mm do not exceed a max length of 250 mm For external rolls diameter higher to 100mm it s recommended to use a paper pretensioning device Recommended minimal length of the ticket to ensure the fall of the ticket The values for 200dpi models are referred to Normal value of Current parameter CUSTOM User Manual VK80 57 7 SPECIFICATIONS 7 2 Character specifications EMULAZIONE ESC POS Character density Number of columns Printing speed Chars sec Lines sec Characters L x H mm Normal 73 Printer dimensions Length 200 models 300dpi models Height Width Weight 200dpi models 300dpi models The following figures shows the dimensions for the device models 58 VK80 User Manual 11 cpi 88 1760 20 2 25x3 15 cpi 123 2460
30. OWER SUPPLY for technical specifications see paragraphs 7 1 and 7 4 26900000000005 ADAPTER CABLE FOR POWER SUPPLY see the paragraph 9 1 B e CUSTOM User Manual VK80 73 9 ACCESSORIES 9 1 Adapter cable for power supply For the device is available an adapter cable cod 26900000000005 supplied as an accessory for connecting the printer to the external power supply unit cod 963GE020000003 optional Assembly instructions all models Connect the adapter cable to the power supply unit as follows 74 VK80 User Manual 10 ALIGNMENT 10 ALIGNMENT Device is provided with sensors for the use of alignment notch in order to handle roll of tickets with pre printed fields and a fixed length The alignment notch may be formed by e black mark printed on paper for 200dpi models see par 7 5 e between two labels for 300dpi models see par 7 6 The alignment sensors assembled on printer are reflection sensors this kind of sensor emits a band of light and detects the quantity of light reflected to it The presence of the notch is therefore detected by the amou
31. S E S 9 ui gt POWER SUPPLY ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable CUSTOM User Manual VK80 23 3 INSTALLATION 200dpi model with laterals connectors cable pin to pin standard cable supplied ETHERNET standard ETHERNET CrossOver USB standard cable Power supply cable Serial standard cable SERIAL DEVICE HUB a PC USB DEVICE POWER SUPPLY ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable NOTE If RS232 and USB connectors are inserted communication port is USB 24 VK80 User Manual 3 INSTALLATION 300dpi model Q p L Ee 5 lt 8 BE Qo 8 3 o HQ o D 5 nH I gt 7o Ke Ke Qs Ls m o 5 5 c 29 S aS 2 Es 9 S 3 m T gt Q Lu u SERIAL DEVICE HUB PC USB DEVICE TttT POWER SUPPLY ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable NOTE If RS23
32. TRA TIVE EXAMPLES THEY COULDN T REPRODUCE THE DESCRIBED MODEL FAITHFULLY UNLESS OTHERWISE SPECIFIED THE INFORMATION GIVEN IN THIS MANUAL ARE REFERRED TO ALL MODELS IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT copy GENERAL SAFETY INFORMATION Your attention is drawn to the following actions that could compromise the char acteristics of the product Read and retain the instructions which follow Follow all indications and instructions given on the device Make sure that the surface on which the device rests is stable If it is not the device could fall seriously damaging it Make sure thatthe device rests on a hard non padded surface and that there is sufficient ventilation When positioning the device make sure cables do not get damaged Use the type of electrical power supply indicated on the device label If uncer tain contact your dealer Make sure the electrical system that supplies power to the device is equipped with a ground wire and is protected by a differential switch Do not block the ventilation openings Donotinsert objects inside the device as this could cause short circuiting or dam age components that could jeopardize printer functioning Do not carry out repairs on the device yourself except for the normal main tenance operations given in the user manual Make sure that there is an easily acces sible outlet with a capacity of no less than 10
33. TYPE gt Firmware Version 1 08 Hardware Version 1 00 Paper rolling Printing Head Type T80 Interface Ethernet Autoload Paper P Network Settings LF key pressed IP Address 192 168 10 83 OnOff Key Pressed Subnet Mask 255 255 240 0 Default Gateway 192 168 0 5 Over temperature Error MAC Address 00 0E E2 00 01 02 Supply Voltage error Printer Parameters Cutter erar Program Memory Test OK Dynamc Memory Test OK Paper Jam EEProm Memory Test OK Cutter Test OK Head Voltage V 24 09 Notch Position Error Head Temperature C 30 Paper Printed cm 262169880 Cut Counter 13965357 Power On Counter Paper End Sensor V Paper End Near Paper End Notch Position OK NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 CUSTOM User Manual VK80 87 11 SERVICE 12 4 Embedded Web Server login To enter some sections and some configuration services it is required the identification of the user and password To make registration and to obtain the access to the restricted areas when it is required insert the user name and the password as indicated in the following table sm lt PRINTER gt Ethernet Interface http 192 168 10 83 USER lt username gt Device Info Printer Settings Network Setup E mail Setup Printer Support RealTime Status Printer Login Cover Open Please insert Username and Password
34. ade thread active Communication port not init 54 VK80 User Manual 9 Select item USB and then select the USB device among those proposed ex VK80 Select Printer XI Custom VK80 Custom MYPrinter Custom KPM216H 2004 y 1 N r Selected Printer Custom VK80 OK r Port filtering USB File psw CAvKe0 PSW Begi upgrade NP Data flush status N Upgrade status Port config Ready to start Communication port not init 10 After a few minutes a message on the screen warns that the update is completed Upgrade OK Upgrade succesfully completed Be 11 Print anew SETUP report to verify the new firmware release see chapter 5 7 SPECIFICATIONS 7 1 Hardware specifications GENERAL Sensors Emulations INTERFACES ETHERNET connector 200dpi models 300dpi models USB connector SERIAL connector RJ11 models with lateral connectors MEMORIES Flash memory Receive buffer PRINTER Resolution 200dpi models 300dpi models Printing method Printing width 200dpi models 300dpi models Printing mode Printing format Character fonts 200dpi models 300dpi models Printable barcode 7 SPECIFICATIONS Paper presence paper presence on output printing head temperature mobile detector for notch printing group open ESC POS 10 Mbit sec 10 Mbit sec 100 Mbit sec 12 Mbit sec USB 2 0 full speed fr
35. adecimal Dump mode The printer remains in standby until a key is pressed or characters are received through the communication port For example in the 200 dpi model for every 8 characters received the hexadecimal and corresponding ASCII codes are printed out if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump HEXADECIMAL DUMP 12345678 90123456 789uisdf hkjsdhfh sdfkjhsd fsdfkhjw eioyuwqe oriuweri ouweriou weriouwe riouwerh klsdfhks dfksdfhj sdfkj2sd fk2jshdf jklh 46 VK80 User Manual 6 MAINTENANCE 6 MAINTENANCE 6 1 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life The following table shows the recom mended planning for the cleaning operations EVERY ROLL CHANGE Printing head Use isopropyl alcohol Printing roller Use isopropyl alcohol EVERY 5 ROLL CHANGES Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Printer case Use compressed air or a soft cloth For specific procedures see the following pages NOTE If you use the device in dusty environments you must reduce the intervals between the cleaning operations CUSTOM User Manual VK80 47 6 MAINTENANCE 6 2 Cleaning For periodic cleaning of the printer see the instructions below SENSORS ATTENTION Do not use
36. ard slope of 45 as shown in following figure GROUND LINE The printer is provided with three fixing holes on the bottom of device see following figure To fasten the printer on a panel use three M4 screws M4 n 3 bottom fixing point LO oo o O o LO e 9 o LO 79 5 13 oo CUSTOM User Manual VK80 21 3 INSTALLATION It s very important to consider the screws length to not damage the internal components placed near the fixing holes see following figure control board printer chassis 5 EZ NS fixing panel fixing screw The screw length L will be calculated according to the thickness of the panel Sp on which the printer is fixed as follows L lt 8mm Sp For example if panel thickness is 10mm Sp 10mm the max screw length will be 18mm 22 VK80 user Manual CUSTOM 3 INSTALLATION 3 3 Connections The following figures show the pollible connections for device 200dpi model with rear connectors D 5 5 5 lt a c ef DQ o On LES SS gt g LE 28 o 2 E
37. by law with the appropriate penalties The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this INDEX INTRODUCTION M 7 1 1 Document Structure aueh a 7 1 2 Explanatory notes used in this 7 DESCRIPTION e 9 2 1 Unpacking the device s iiie i eri arts aan area denn ala 9 22 DEVICE COMPONENT m 10 2 3 Key TUN CUONS ica niei tori er e nee a P npa deduc aa vv kt tuc paste ex Ras EU npe RAT ATE en rex AERE de REN gta 16 24 Status led nee ei 18 INSTALLATION dence a 19 31 Paper reduction guides kit 200dpi models decedente ea 19 3 2 thee c UR ME 21 3 3 GOMMOCHONS n ette ete hee tiere tre tis ent enia suited acerbe bedienen tdg eir atur ee us gre dre sex Reeve aude 23 LUE 26 30 OPERATION m 31 4 1 Adjusti
38. dded Web Server that allows to execute some operations on printers through a clear web interface including monitoring the printer status setting operating parameters configuring network settings managing the logos configuring the email service to make diagnostics and maintenance operations easier download printing drivers Before entering in the Embedded Web Server check that the printer is connected and turned on the printer has a network connection based on the IP protocol the following ports are opened if a Firewall is present on computer 9100 or differently set up 15000 15001 15002 have a Web browser on the computer the printer is connected to the network and its IP address and its Subnet Mask are set up in a correct way To check the setting of these parameters open a new terminal window and type ping on the command bar followed by the IP address of the printer The picture shows an example of a positive result after the ping command Otherwise if connection isn t possible to its IP address a failure notice will appear Example ping 192 168 10 37 Command Prompt la xl icrosoft Windows Version 5 1 2668 Copyright 1985 2 1 Microsoft Corp 2 gt ping 192 168 10 37 Pinging 192 168 108 with 32 bytes of data from 192 168 time lt ims TTL 64 from 192 168 time lt ims TTL 64 from 192 168 time lt ims TTL 64 from 192 168 37 bytes 32 time lt i
39. e message OK appears if functioning and NOT OK if faulty CUTTER TEST the message OK appears if functioning and NOT OK if faulty HEAD VOLTAGE is given the voltage of the head HEAD TEMPERATURE is given the temperature of the head PAPER PRINTED is given the number of centimetres of paper printed CUT COUNTER is given the number of cuts made POWER ON COUNTER is given the number of power ups made PRINTING HEAD TYPE is given the printing head model SERIAL NUMBER is given the serial number of the device NOTE only for 200dpi models User Manual VK80 39 5 CONFIGURATION 5 4 Printer parameters 200dpi models This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off and they are stored in non volatile memory ATTENTION Any changes to network parameters will interrupt browser connection If the server not responding you must reconnect to the new IP address set IP ADDRESS SUBNET MASK DEFAULT GATEWAY MAC ADDRESS RS232 BAUD RATE RS232 DATA LENGTH RS232 PARITY 40 VK80 User Manual IP address of printer this parameter is assigned by the network administrator NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to n
40. etup procedure only if the Notch Alignment pa rameter is set on Enabled see chapter 5 When self calibration starts the device performs some paper feeds and then it prints the calibration result and the value numeric and as a percentage of the Threshold White parameter that indicates the power up level of the sen sor emitting side the value ranges from OV to 5V Autosetting Notch OK Threshold White 2 3V 70 The Autosetting Notch parameter indicates the result of the self calibration procedure OK will appear if it has been successful NOT OK will appear if the procedure has failed After the printing of the procedure result the device offers the execution of the function of paper characterization Characterize Paper and the change of the Notch Threshold parameter which represents the detection threshold of the notch Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see fol lowing figures of the outgoing voltage of the alignment sensor expressed as a percentage and the Notch Threshold value This graphic representation is useful to set the most suitable value to assign to the Notch Threshold parameter and then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero The following figure shows an example of paper with the non thermal
41. ext parameter by pressing the LINE FEED key This parameter identifies the local network address NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This parameter identifies the Gateway IP address used to send applications to the ex ternal network NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This is the number provided by the constructor that identifies the printer this number is univocal NOTE This parameter can t be modified by set up Communication speed of the serial interface 115200 19200 2400 57600 9600 1200 38400 4800 NOTE Parameter valid only with serial interface Number of bit used for characters encoding 7 bits car 8 bits car NOTE Parameter valid only with serial interface Bit for the parity control of the serial interface None parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface RS232 HANDSHAKING BUSY CONDITION USB ADDRESS NUMBER AUTOFEED PRINT MODE CHARS INCH SPEED QUALITY NOTCH ALIGNMENT NOTCH THRESHOLD
42. g only one notch and to not overlay printing to a notch that will make it useless for the next alignment it is important to well calibrate the height of the printing area of ticket according to the inter notch distance The following figure shows an example of tickets with Notch Distance set to 0 Cutting line PRINTING AREA direction of paper feed X p X i A Non printable area Distance between cutter printing head 18 7mm fixed distance H Distance between the first and the last print line called Height of the printing area L Distance between an edge of the notch and the next one called Inter notch distance D Automatic feed for alignment at the next notch To use all the notches on the paper you must comply with the following equation H AsL The height of the printing area H can be increased to make no progress on alignment D 0 but no further CUSTOM User Manual VK80 81 10 ALIGNMENT 82 VK80 User Manual 11 SERVICE 11 TECHNICAL SERVICE In case of failure contact the Technical Service by sending an e mail to support custom it detailing 1 Product code 2 Serial number 3 Hardware release 4 Firmware release To get the necessary data proceed as follows firmware release Ly XXXXXXXXXXXXXX 111111 PRINTER SETUP 0000000000000000000 INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST CUTTER TEST HEAD VO
43. inimum distance in mm between the upper edge of ticket and the notch The numeric value of the distance is made up with the following three parameters for the setting of two digits for the tens and the units and of the sign Sign setting NOTCH DISTANCE SIGN 5 E positive distance negative distance Setting the digit for tens NOTCH DISTANCE mm x 10 0 2 4 6 8 1 3 5 7 9 Setting the digit for units NOTCH DISTANCE mm x 1 0 2 4 6 8 1 3 5 7 9 NOTE For example to set the notch distance to 15 mm modify the parameters as follows Notch Distance Sign Notch Distance mm x 10 1 Notch Distance mm x 1 5 NOTE If the Notch Alignment parameter is disabled the parameters for the Notch Distance are not printed NOTE In Setup mode it is possible to set the notch distance using a values range from 5 mm to 32 mm Printing with the chinese characters set GB18030 Disable Printing with the chinese characters is not performed Enable Printing is performed with the chinese characters Adjustment of printing width 55mm 80mm 0 Adjusting the printing density 50 12 25 37 0 37 25 12 50 User Manual 45 5 CONFIGURATION 5 6 Hexadecimal dump This function is used to diagnose the characters received through the communication port the characters are printed out both as hexadecimal codes and ASCII codes Once the self test routine has finished the printer enters Hex
44. ivated when the printer is both in OffLine status and the buffer is full RXFull Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface Using this parameter it is possible to select whether the Busy signal is activated when the printer is both in Off Line status and the buffer is full or only if the reception buffer is full Numerical address code for the univocal identification of the USB device in case of more than a USB device connected with the same PC 0 2 4 6 8 1 3 5 7 9 Setting of the Carriage Return character CR disabled Carriage Return disabled CR enabled Carriage Return enabled Printing mode Normal enables printing in normal writing way Reverse enables printing rotated 180 degrees Font selection 11 cpi 15 cpi 15 cpi 20 cpi NOTA CPI Characters Per Inch Setting of printing speed and printing quality High Quality Normal High Speed Very High Speed Alignment management Disabled the notch alignment is not performed Enabled the notch alignment is performed Threshold value for the recognition of the presence of notch by the notch sensor 0 33V 0 99V 1 65V 2 310 2 97V 0 660 1 320 1 98V 2 64V NOTE If the Notch Alignment parameter is disabled this parameter is not printed CUSTOM NOTCH DISTANCE CHINESE FONT PRINTING WIDTH PRINT DENSITY 5 CONFIGURATION Notch Distance is the m
45. ms TTL 64 Ping statistics for 192 168 10 37 Packets Sent 4 Received 4 Lost z loss pproximate round trip times in milli seconds Minimum ms Maximum ms Average Gms m 86 VK80 User Manual 11 SERVICE 12 3 Embedded Web Server access To enter the Embedded Web Server type the IP address assigned to the printer into Web browser For example if IP address of the printer is 192 168 10 37 type in the Web browser http 192 168 10 37 On the screen will appear the internal default page that corresponds to the section Device Info The home page is divided into 6 areas whose functions are described below 1 SECTIONS The web server has six sections listed within each web page These sections are Device Info Printer Settings Net work Setup E mail Setup Printer Support and Login 2 TOOLS The tools available within the chosen section are displayed as buttons the tool for the Device Info section is a forced refresh of the operating parameters 3 REAL TIME STATUS Report a list of operating parameters controlled and monitored in real time with a regular refresh of 15sec lt PRINTER gt Ethernet Interface http 192 168 10 83 USER lt username gt Device Info Printer Settings Network Setup E mail Setup Printer Support RealTime Status Model Information Cover Open Printer Model lt PRINTER MODEL gt Printer Type lt PRINTER
46. ne is placed in the middle of the alignment notch for example for paper with holes or gap In the following images the value of Notch Distance parameter is set to A PRINTING DIRECTION Notch front NS Alignment point PRINTING DIRECTION Notch front 0 Alignment point User Manual VK80 79 10 ALIGNMENT The following figure shows a section of the device with the distances in mm between the alignment sensors the printing head and the cutter cutting line 18 7 28 5 gt c d fo 2 5 ESC POS EMULATION To define the alignment point you need to set the printer parameters that compose the numerical value of the Notch Distance parameter see paragraphs 5 4 and 5 5 For example to set a notch distance of 15mm between the notch and the alignment point the parameters must be set on the following values Notch Distance Sign ook Notch Distance mm x 10 Notch Distance 1 The Notch Distance parameter may be modified as follows during the Setup procedure of the device see chapter 5 e by using the 1D E7 command for more details refer to the Commands Manual e by driver 80 VK80 User Manual CUSTOM 10 ALIGNMENT 10 4 Printing area In order to print ticket containin
47. ng paper width een seen 31 4 2 Pap r roll insertions T Eau deg 33 CONFIGURATION 5 trice repone na aene oer eri ape nau SE XR MRNA RSRRRBERER IR RRKYYRRRRRRRRRRRSRRNR RR NRARRRRRRRERRR RR 35 5 4 Configuration ModE anne DERE REEL RE e 35 P MEET P REPO rs a c Pm 37 53 Printer status 39 54 Printer parameters 200dpi models 40 59 Printer parameters SO0dpi models eim een ann 43 5 6 Hexadecimal ie enr rrt paren Fx vede pet ee Ea Qr a NAT ERUNT eX 46 np Ro Du DEFR T E 47 6 1 Planning of cleaning Operations senscio OA 47 6 2 HH 48 6 3 Upgrade se nee rn ae SER ER SEE KHU NA Fe SE ER CERE Ta Oe XN ba sta ee RT ERES 53 SPECIFICATIONS EDT EIL BEIC DL T E 55 7 1 Hardware 55 1 2 Character SpecifiCatiOls serere 58 LS Printer UP dav aha Tv 58 74 Power supply dimensions cod 963GE020000003
48. nt of light that returns to the sensor considering that the light is reflected by the white paper and absorbed by the black mark To use tickets with labels with gap the sensors on 300dpi models are used as transparence sensors In this case one of the two sensors coupled two by two used as transmitter sensor emits a beam of light and the quantity of light which reaches the opposite receiver sensor is detected The presence of the gap is detected evaluating the amount of light that arrives to the opposite sensor considering that the paper doesn t allow the beam of light to reach the receiver whereas a gap lets the light to reach the receiver The following paragraphs show how to correctly set the configuration parameters of device in order to assure the alignment 10 1 Enable alignment The 200dpi models are provided with a fixed sensor for alignmentment facing the non thermal side of paper The 300dpi models are provided with two fixed sensors coupled two by two see par 2 2 To guarantee the alignment it is necessary to enable the parameter Notch Alignment during the Setup procedure see chapter 5 CUSTOM User Manual VK80 75 10 ALIGNMENT 10 2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper The device automatically performs the self calibration during the S
49. om 1200 to 115200 bps 384 Kbytes 24 Kbytes 203 DPI 8 dot mm 304 DPI 12 dot mm thermal fixed head from 48mm to 80mm 2mm step 55mm 80mm normal 90 180 270 height width from 1 to 8 bold reverse underlined italic PC437 PC850 PC860 PC863 PC865 PC858 euro PC437 PC850 PC860 PC863 PC865 PC858 euro GB18030 UPC A UPC E EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 PDF417 DATAMATRIX User Manual 55 7 SPECIFICATIONS Printing speed Type of paper Paper width 4 200 models 300dpi models Paper weight Recommended types of paper Paper end External roll diameter Internal roll core diameter Core type Minimum ticket length CUTTER Paper cut Estimated life ELECTRICAL SPECIFICATIONS VK80 Power supply Medium consumption 2 0 200dpi models 300dpi models Stand by consumption 200dpi models 300dpi models High Quality 90 mm sec Normal 100 mm sec High Speed 130 mm sec Very High Speed 200 mm sec Thermal rolls thermal side on outside of roll from 60 mm to 82 5 mm 60mm 86 mm da 90 g m a 250 g m KANZAN KP460 KP390 MITSUBISHI TL4000 e TF1067 not attached to roll core max 180 mm 50 mm Cardboard or plastic 40 mm total 1 500 000 cutter number 24 10 optional external power supply 1 1A 1 4A 0 04 A 0 07 A ELECTRICAL SPECIFICATIONS POWER SUPPLY cod 963GE020000003
50. or paper width move the slides to align the internal side of the fin A with the point of reference see following figure emet Em esi n The printer includes a kit for paper width reducing The kit allows the use of paper widths up to 45mm For more details see paragraph 3 1 of this manual CUSTOM User Manual VK80 31 4 300dpi models Paper width may be adjusted on 60mm or on 82 5mm To adjust the paper width unscreew the fixing screws fot the to use 86mm paper width or into the inner holes B A paper cursors and assemble them into the holes in the outer to use 60mm paper width see following figure 32 VK80 User Manual 4 4 2 Paper roll insertion At every change of paper roll check inside the printer To change the paper roll proceed as follows SEE PREVIOUS PARAGRAPHS Adjust the paper width ATTENTION Make sure the cut is straight Position the paper roll so that it unrolls correctly as shown in figure
51. otch Threshold at an intermediate point In these cases it is mandatory that the portion of paper be tween the point of printing end and the front notch is completely white no graphics In this way the only next graphic detected by the sensor for alignment after the printing end will be the notch 10 3 Alignment parameters The alignment point is defined as the position inside the ticket to use for the notch alignment The distance between the notch edge and the alignment point is defined as Notch Distance If the Notch Distance value is set to 0 the alignment point is set at the beginning of the notch alignment point notch front alignment point alignment point PRINTING DIRECTION positive values of Notch Distance negative values of Notch Distance The value of Notch Distance varies from 5mm minimum and 32mm maximum this value is fix according to the mechanical distance between notch sensor and printing head 78 VK80 User Manual 10 ALIGNMENT The following figure shows an example of paper with alignment point set by a positive value of Notch Distance Notch Distance A PRINTING DIRECTION _ alignment point 0 notch front To set a negative value of the Notch Distance parameter is useful in cases where the alignment point refers to the notch printed on the previous ticket or where the desired cutting li
52. sion 12 Print anew SETUP report to verify the new firmware File cfg None release see chapter 5 File psw Bean upgrade Data flush status Upgrade status Port config upgrade thread active Communication port not init CUSTOM User Manual VK80 53 6 UPDATE USB INTERFACE ATTENTION Only during the firmware update the connection between PC and printer must be direct without the use of wireless HUB ATTENTION Only during the firmware update do not connect or disconnect other USB devices NOTE For communication via USB you must install on PC the printer driver available in the download area of the web site www custom biz Proceed as follows 1 Write down the product code 14 digits printed on the product label see par 2 2 2 Goto the web site www custom biz and download the appropriate firmware release from the DOWNLOAD area Print the SETUP report see chapter 5 Switch OFF the printer Connect the printer to the PC using a USB cable or a serial cable see paragraph 3 2 Switch ON the printer Start the software UPGCEPRN 8 Select the update file PSW location Firmware rel None Printer type None Hardware rel None Selected port None PSW Version None File cfa None psw EEE SV Bean upgrade Data flush status Upgrade status Port config No upgr
53. the system communication port xi WARNING During communication between PC printer for the firmware update it is strictly forbidden to disconnect the communication cable or to remove 7 the power supply of the devices to endanger the 5 1 proper functioning of the printer con Selected port Note Install on the PC used for printer upgrading the UPGCEPRN software available in the download area of the web site www custom biz File psw UPDATE VIA SERIAL INTERFACE Data flush status N Proceed as follows Uparade status Port config 1 Write down the product code 14 digits printed on the Ready to sta Communication port not in product label see par 2 2 2 Goto the web site www custom biz and download the appropriate firmware release from the DOWNLOAD area 10 Detecting and setting of the parameters necessary 3 Print the SETUP report see chapter 5 for serial communication are performed automatically 4 Switch OFF the printer and then updating begins 5 Connect the printer to the PC using a USB cable or 11 s After a few minutes a message on the screen warns a serial cable see par 3 3 that the update is completed 6 Switch ON the printer 7 Start the software UPGCEPRN EL X 8 Select the update file PSW location comgieted Firmware rel None Printer type None c Hardware rel None Selected port None PSW Ver
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