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USER MANUAL - Support Technique AURES

1. 41 S MEE Go ciie P c iio quee Io 41 932 IG MR Z E ee area 43 S9 TINO SS uu uuu uu tmm 44 94 PrinterparagIRnelerS uuu uuu uuu u ee eine 45 9 5 EInemet Paramelers u U uu LLL iL ernennen id 48 56 Hexadecimal GUM u uuu u uuu u uu a ee eE EA E E EAA 49 MAINTENANGE uu EEA ee ee ea ee 51 O TEJECLOTDOPEr Al ee ee een re 51 62 AJ cler DASE aM ULU ee ee ee ee een nee 53 0 9 Planning of cleaning operalions an een 56 O CHISI RR RE OE E EER E E E EAE E E E E E E 57 69 Upgrade NMWA uuu u uuu unan omm 64 SPECIFICATIONS 67 7 1 HaqwaespecificalioniS RENE 67 7 2 Character specifications in ESC POS emulation a 70 73 PrinerdiMmensioNS ee ee ee ee ee ee 70 7 4 Power supply dimensions cod 964GE010000350 Optional 72 1 9 Specifications for ticket with black Hark een 73 7 6 Character sets in ESC POS emulation eese nennen nennen nhan nnne n nnn nnn inns nnn 74 7 4 Character sets in SVELTA emulation u a euere 81 CUSTOM User manual KPM216HII ETH 5 TABLE OF CONTENTS eei i Bl ne 83 9 ACCESSORIES saa een 85 9 1 External paper roll holder NET a
2. on LF key pressed on FF key pressed Send e mail event on S1 key pressed E on S2 key pressed on Cut error on Paper Jam on Notch Align error on Autoload on Head Over Temperature error on Supply Voltage error CUSTOM User manual KPM216HII ETH 103 12 ADVANCED FUNCTIONS With the tools in the Printer Support section it is possible to download drivers manage logos and test some printer function for demonstrative and service purpose The following figure shows the page for the ADVANCED FUNCTIONS tool It is divided into 4 areas 1 SECTIONS CURRENT PAGE TOOLS ADVANCED FUNCTION Reports section currently displayed Lists the tools available within the chosen section The web server has three sections listed within each web page These sections are Device Info Printer Settings Printer Support Displays all the tests available for the printer printing a test page the font test and the logos test the self calibration of the notch sensors and the ticket alignment Web Site PRINTER SUPPORT 3 Download Driver Advanced Function Picture Settings Font Settings Firmware Upgrade B 4 EEE Print Test Page Warning Use these function only when the printer is in standby All functions below if used while the printer is executing a print job from communication por
3. Upgrade status Port config No upgrade thread active Communication port nat init 64 KPM216HII ETH User manual T 10 Select the serial communication port ex COM1 x OF S LX j Cancel Selected port x cow x File pew CAKPM216H2 PSW Begig upgrade l7 Data flush status 7 I NY Upgrade status Part contig Ready to start Communication port riot init Detecting and setting of the parameters necessary for serial communication are performed automatically and then updating begins After a few minutes a message on the screen warns that the update is completed Upgrade DK N Upgrade succesful completed lt Print a new SETUP report to verify the new firmware release see chapter 5 UPDATE VIA USB INTERFACE ATTENTION Only during the firmware update the connection between PC and printer must be direct without the use of wireless HUB ATTENTION Only during the firmware update do not connect or disconnect other USB devices NOTE For communication via USB you must install on PC the printer driver available in the download area of the web site www custom biz Proceed as follows 1 2 Print the SETUP report see chapter 5 Switch OFF the printer CUSTOM 3 Connect the printer to the PC using a USB cable see paragraph 3 5 4 Switch ON the printer 5 Start the software UPGCEPRN 6 Select the update file PSW location ren upgrade
4. printer immediately after printing because the head and motor tend to become very A EN hot SN Remove the damaged paper from the ejector rollers and check the presence for paper scraps inside the printer carefully remove all scraps of paper If necessary use tweezers 6 MAINTENANCE 3 ATTENTION b Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot b ATTENTION Do not let water or other liquids get inside the device Do not insert any kind of object inside the device Remove the damaged paper by pulling it in the direction shown in figure Insert the new paper see previous paragraphs 52 KPM216HII ETH User manual CUSTOM 6 MAINTENANCE 6 2 Autocutter paper jam In case of paper jam proceed as follows ER RES N gt O lt Oy WY gt gt lt eC A i 7 IN L EA 9 A t lJ Z Remove the side cover by rotating the lock unlock Lift up the print head using the opening slot A located on the cover BUTTON IN LOCKED POSITION BUTTON IN UNLOCKED POSITION User manua KPM216HII ETH 53 CUSTOM 6 MAINTENANCE h ATTENTION Do not let water or other liquids get inside the device Do not insert any kind of object inside the device ATTENTION Do not touch the head heating line with bare hands o
5. 12 6 Drivers installation Embedded Web Server To install a new driver update for the printer enter the DRIVER page of the PRINTER SUPPORT section of the embedded Web Server see the following figure Web Site PRINTER SUPPORT Download Driver Advanced Function Picture Settings Font Settings Firmware Upgrade Mass Storage FTP Server DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Download Driver You can find on this section the printer drivers The drivers are stored inside the printer memory is not needed an active internet connection 3 Printer rel 111 Win2K 2K3 XB exe Release 1 11 File Size 37 KB Microsoft Windows GPD Driver Related product s PRINTER Category Drivers Operative system s Windows 2000 XP Vista m Printer cupsdrv 1 00 tar gz Release 1 00 File Size 12 KB CUPS Common Unix Printer System based printer drivers Related product s PRINTER Category Drivers Operative system s Linux Download file gt gt Download file gt gt It is possible to install the new driver update directly into the folder DRIVER on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 NOTE To know the IP address of the pri
6. ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine A 4 NON To clean the machine use compressed air or a soft cloth 6 MAINTENANCE EJECTOR 1 2 ATTENTION h Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine N Lift up the ejector cover A Clean the ejector roller by using a soft cloth moistened with isopropyl 6 MAINTENANCE 6 5 Upgrade firmware WARNING During communication between PCI printer for the firmware update it is strictly forbidden to disconnect the communication cable or to remove the power supply of the devices not to endanger the proper functioning of the printer Note The latest firmware of the printer is available in the download area of the web site www custom biz Note Install on the PC used for printer upgrading the UPGCEPRN software available in the download area of the web site www custom biz UPDATE VIA SERIAL INTERFACE Proceed as follows Print the SETUP report see chapter 5 p ds owitch OFF the printer Connect the printer to the PC using a serial cable see paragraph 3 5 Switch ON the printer Start the software UPGCEPRN Select the update file PSW location Firmware rel Mane Printer type Mane 5 Hardware rel Mone Selected port Mone PSW Version Mone File chg Mone File paw Begin upgrade
7. The following table shows the list of available consumables for device DESCRIPTION CODE 67300000000321 THERMAL PAPER ROLL weight 70g m width 210mm external 140mm N core 25mm 67300000000327 THERMAL PAPER ROLL weight 70g m width 216mm external 140mm N core 25mm CUSTOM 11 usermanual KPM216HII ETH 83 8 CONSUMABLES 84 KPM216HII ETH User manual CUSTOM 9 ACCESSORIES 9 ACCESSORIES The following table shows the list of available accessories for device DESCRIPTION CODE 964GE010000350 POWER SUPPLY for technical specifications see the paragraph 7 1 mm mm mm mm mm s mm m mm mm 974AS010000303 PAPER ROLL HOLDER see paragraph 9 1 26300000000602 KIT FOR NEAR PAPER END see paragraph 9 2 CUSTOM re eleee lll e Usermanual KPM216HII ETH 85 9 ACCESSORIES 9 1 External paper roll holder For the device is available an external paper roll holder kit cod 974AS010000303 supplied as an accessory The kit makes it possible to use paper rolls with larger diameter Qext 180mm max The kit includes 1 Paper holder support 2 Paper roll pin 3 Paper roll 210 d 140 G To assemble the roll holder support proceed as follows Insert the pin in the paper roll and then put the assembled roll on the support 9 ACCESSORIES Side withou
8. 34 dot Proportional Font with fixed height H 50 dot Proportional Font with fixed height H 55 dot Font 18x24 in ESC POS emulation Font 14x24 in ESC POS emulation Font 10x24 in ESC POS emulation Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font Fixed Font For further informations to characters representations print directly the Font Test NOTES A proportional font is a font in which different characters have different pitches widths A fixed font is the opposite of a proportional font and is a fixed pitch font The fonts with the same name and dimension contain different characters in different positions from theirs During power up if the FORM FEED FF key is held down the printer executes the FONT TEST A B C D In SVELTA emulation it is possible to use TrueType fonts True Type fonts are printable with every angle of rotation and in bold reverse italic and underlined mode It is possible to address the TrueType font respects the UNICODE standard see www unicode org by using UTF 8 or UTF 16 encoding For the correct printing of the code tables it is necessary that the selected TrueType font contains all the characters in the tables Otherwise the CUSTOM symbol will be printed instead the missing character User manual KPM216HII ETH 81 7 SPECIFICATIONS 8 CONSUMABLES 8 CONSUMABLES
9. EEPROM TEST MM KPM216HIl TT3T216 4l RS232 Print a Setup report see paragraph 5 1 firmware release KPM216HII printer SCODE code rel 1 00 BCODE lt code gt Sr f i FCODE lt code gt rel 1 00 UCODE code rel DCODE code rel 1 CPLD rel 1 00 PRINTER SETTINGS PRINTER TYPE KPM216HIl PRINTING HEAD TYPE TT3T216 4l The Setup report shows the firmware release x support custom it Customer Service Department Send an e mail to the Technical Service with the data collected User manual KPM216HII ETH 97 11 TECHNICAL SERVICE 12 ADVANCED FUNCTIONS 12 ADVANCED FUNCTIONS 12 1 File sharing The printers can be connected to a PC through two types of connections see par 3 5 1 with USB cable 2 with Ethernet cable According to the connection made it is possible to manage drivers fonts and logos of the printer and configure the operating parameters in three different ways 1 by files sharing from Mass Storage in case of USB connection 2 by files sharing from FTP Server connection in case of Ethernet connection 3 by entering the Embedded Web Server in case of Ethernet connection NN FILE SHARING EMBEDDED FTP FROM WEB SERVER MASS STORAGE SERVER CONNECTION 12 ADVANCED FUNCTIONS 12 2 Embedded Web Server Printers are equipped with an Embedded Web Server that allows to execute some operations on printers through a clear web interface includi
10. KPM216HII ETH Commands manual 77200000000900 CUSTOM ENGINEERING S p A Str Berettine 2 43010 Fontevivo PARMA Italy Tel 39 0521 680111 Fax 39 0521 610701 http www custom biz Customer Service Department Email support custom it 2012 CUSTOM ENGINEERING S p A Italy All rights reserved Total or partial re production of this manual in whatever form whether by printed or electronic means is forbidden While guaranteeing that the in formation contained in it has been carefully checked CUSTOM ENGINEERING S p A and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are sub ject to continuous check and improvement CUSTOM ENGINEERING S p A reserves the right to make changes in information contained in this manual without prior notification The pre installed multimedia contents are protected from Copyright CUSTOM ENGINEERING S p A Other company and product names mentioned herein may be trademarks of their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation CUSTOM ENGINEER ING S p A assumes no responsibility with regard to the performance or use of these products THE IMAGES USED IN THIS MAN UAL ARE USED AS AN ILLUS
11. Normal 90 180 270 Height Width from 1 to 8 bold reverse underlined italic PC437 PC850 PC860 PC863 PC865 PC858 euro 2 TrueType font PC437 PC850 PC860 PC863 PC865 PC858 euro GB2312 2 TrueType fonts 20 embedded fonts and 2 TrueType fonts User manual KPM216HII ETH 67 7 SPECIFICATIONS Printable barcode Printing speed 200 dpi models 300 dpi models PAPER Type of paper Paper width Paper weight Paper thickness Recommended types of paper Minimum ticket length External roll diameter External roll diameter Core thickness Paper end Core type CUTTER SPECIFICATIONS Paper cut Estimated life PRINTER ELECTRICAL SPECIFICATIONS Power supply Medium consumption 200 dpi models 300 dpi models Stand by consumption 200 dpi models 300 dpi models 68 KPM216HII ETH User manual UPCA UPCE EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE 128 CODE32 PDF417 DATAMATRIX AZTEC QRCODE High Speed 170 mm sec Normal 130 mm sec High Quality 95 mm sec High Speed 120 mm sec Normal 110 mm sec High Quality 90 mm sec Thermal rolls heat sensitive side on outside of roll from 194mm to 216mm 8 5 letter from 58 g m to 78 g m from 63 um to 85 um KANZAN KF50 e KP460 MITSUBISHI PG5075 e TL4000 min 160 mm max 180 mm 25 mm 1mm 2 mm 1 mm Not attached to roll core Cardboard or plastic Total 300 000 cutter number 24 Vdc 10
12. Paper input Printing head Ejector rollers Paper caught between rollers The ticket advances ahead to the ejector and is caught between the ejector rollers The printed part of ticket is collected while the device continues printing CUSTOM User manual KPM216HII ETH 33 4 OPERATION Paper out Ticket Paper cut Ejector rollers in horizontal position presented Paper out in vertical position Ticket presented Paper out Ticket in horizontal position withdrew 1 I I I I I I I I I I I I L Paper out in vertical position Ticket withdrew The user withdraw the ticket from the paper mouth 34 KPM216HII ETH User manual CUSTOM 4 OPERATION EJECT MODE Paper input Printing head Paper input Printing head Ejector rollers Paper caught between rollers The ticket advances ahead to the ejector and is caught between the ejector rollers The printed part of ticket is collected while the device continues printing CUSTOM User manual KPM216HII ETH 35 4 OPERATION Paper out Ticket Paper cut Ejector rollers in horizontal position presented Paper out in vertical position Ticket presented When printing ends the device cuts the ticket and presents a portion of the ticket printed on the paper mouth The ticket is waiting on the paper mouth for a preset period of time Paper out Ejector rollers in horizontal position Paper out in vertical position
13. T Select item USB and then select the USB device among those proposed ex KPM216H2 Select Printer Custom KPM216H2 CUSTOM 8 6 MAINTENANCE After a few minutes a message on the screen warns that the update is completed Print a new SETUP report to verify the new firmware release see chapter 5 User manual KPM216HII ETH 65 6 MAINTENANCE 7 SPECIFICATIONS 7 1 Hardware specifications GENERAL Sensors Emulations Printing driver INTERFACES USB connector RS232 serial connector ETHERNET connector MEMORIES Receive buffer Flash memory RAM memory Graphic memory Memory Card SD MMC PRINTER Resolution 200 dpi models 300 dpi models Printing method Head life Printing width Printing mode Printing format Character fonts ESC POSTM emulation ESC POSTM emulation models with simplified chinese font SVELTA emulation CUSTOM 7 SPECIFICATIONS Head temperature Paper in presence sensor detector for black mark Paper out presence sensor Paper under the cutter sensor Printing head open sensor external near paper end ESC POS SVELTA Windows XP VISTA 32 64bit Windows 7 32 64bit Linux 12 Mbit sec USB 2 0 full speed from 1200 to 115200 bps 10 Mbit sec 64 Kbytes 16 Mbytes 32 Mbytes Logos dynamic management max 2MB graphic memory 2 Gbytes max capacity 203 dpi 8 dot mm 304 dpi 12 dot mm Thermal fixed head 100 Km 100M pulses 200 mm
14. 1 119 121 122 123 3 5 59 I J K L M NI IO 0048 0049 004A 004B 004C 004D 004E 004F 7 74 75 TT 79 PIQI IR S T I IU VIW 0050 0051 0052 0053 0054 0055 0056 0057 80 81 82 83 84 85 87 8 9 p iqa Ir s t u 0070 0071 0072 0073 0074 0075 112 113 114 115 116 117 A 0 6 gt 6 2 2 8 X Y Z v il A 0058 0059 005A 005B 005C 005D 005E 005F 8 90 93 4 95 a bj c dij e g n 0060 0061 0062 0063 0064 0065 0066 0067 96 97 98 99 100 101 1 103 ms 2 4 4 L IT y cie zx 91 cO zx N ol 1 Cilule la a Ai aiI T 0080 0081 0082 0083 0084 0085 0086 129 130 131 132 133 1 E E E lula 10 Uq U f 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 009E 009F 144 145 146 147 148 149 1 151 152 153 154 155 156 157 158 r x 1 2 IM I A lt gt 00A9 00AA 00AB OOAC OOAD OOAE OOAF 169 170 171 172 173 174 0 3 5 I r r r nn 3 I o u gt 00A0 00A1 00A2 00A3 00A4 00A5 00A6 00A7 160 161 162 163 165 16 167 m J J l 114 q 00B8 00B9 00BA 00BB 00BC 00BD OOBE OOBF 8 184 185 186 187 188 189 190 9 9 3 00A8 6 168 am 1 4 m 00B2 00B3 00B4 00B5 00B6 00B7 178 179 180 181 1 183 IL JL T F It Ir Tr TT 00CO 00C2 00C3 00C4 00C5 00C6 00C7 00C8 00C9 00CA 00CB 00CC 00CD OOCE OOCF 192 193 194 195 197 198 199 00 20 202 20 2 205 207 6 gt A IF IF 1 7 3 9 i F S o F mis A 00D0 208 N
15. 250 25 252 0 2 4 0 00DE 2 N OOEE OOEF 239 NBSP OOFE OOFF 2 255 00ED 2 2 00FD 25 06 207 m 222 238 3 OOF 1 OOF 2 00F3 00F4 00F5 00F9 51 240 241 242 243 244 245 74 KPM216HII ETH User manual CUSTOM 7 SPECIFICATIONS Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec PC850 CODE TABLE Multilingual 4 0027 0028 0029 002A 002B 002C 002D 002E 002F 39 42 4 44 45 4 47 6 zs ois AN N 0080 a a e I A 0082 0083 0084 0088 0089 008A 008B 008C 008D 008E 008F 130 131 132 136 137 139 1 141 142 143 a 0085 0086 133 a 0087 135 u I IN 00A2 00A3 00AA4 00A5 162 163 164 165 a IT y cie 0090 144 ol co 1 Ej o jojolj juijylo e G x f 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 009E 009F 146 147 14 149 1 151 152 153 154 155 156 157 158 o S amp I 0020 0021 0022 0023 0024 0025 0026 32 33 34 35 36 37 3 40 4 3 6 0 2 3 415 7 8 9 lt gt 0030 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F 48 50 51 52 53 5 55 56 5 58 59 0 61 62 63 0040 0042 0043 0044 0045 0046 0047 0048 0049
16. optional external power supply 2 9A 2 9A 0 1A 0 1A CUSTOM 7 SPECIFICATIONS ELECTRICAL SPECIFICATIONS POWER SUPPLY cod 964GE010000350 OPTIONAL Power supply voltage Frequence Current output Power ENVIRONMENTAL CONDITIONS Operating temperature Relative humidity Storage temperature Storage relative humidity NOTES CM 0x see par 12 8 f Ca ta 110 mm CUSTOM from 100 Vac to 240 Vac from 47 Hz to 63 Hz max 9 6A 230W from 0 C to 50 C from 10 Rh to 85 Rh from 20 C to 70 C from 10 Rh to 90 Rh 1 Respecting the regular schedule of cleaning for the device components 2 Veramono ttf and Vera ttf are installed on printer flash disk It is possible to install additional TrueType fonts 9 Referred to a standard CUSTOM receipt L 10cm Density 12 596 dots on 4 For external rolls diameter higher to 2100mm it s recommended to use a paper pretensioning device 6 If the Short Ticket parameter is enabled see the paragraph 5 4 it s possible to reach the minimum length of User manual KPM216HII ETH 69 7 SPECIFICATIONS 7 2 Character specifications in ESC POS emulation modelli a 200 dpi Character set 3 Character density 11 cpi 15 cpi 20 cpi Number of columns 88 123 160 Chars sec 1760 2480 3200 Lines sec 20 20 20 Characters L x H mm Normal 2 25 X 3 1 625 X 3 1 25 x 3 modelli a 300 dpi Character set 3 Character density 16 cpi 23 cpi
17. 30 cpi Number of columns 131 182 236 Chars sec 3799 5278 6844 Lines sec 29 29 29 Characters L x H mm Normal 1 525 X 2 373 1 102 x 2 373 0 847 x 2 373 7 3 Printer dimensions nat E ne Heth en Width 274 5 mm Weight 4800 g NOTE Dimensions referred to devices without paper roll All the dimensions shown in following figures are in mm 70 KPM216HII ETH User manual CUSTOM 7 SPECIFICATIONS 12 5 30 5 CUSTOM User manual KPM216HII ETH 71 7 SPECIFICATIONS 7 4 Power supply dimensions cod 964GE010000350 optional Length 198 mm Height 50 mm Width 99 mm wat 176 5 11 5 72 KPM216HII ETH User manual CUSTOM 7 SPECIFICATIONS 7 5 Specifications for ticket with black mark Printer is provided with a sensor for the notch detection as described in chapter 10 The following figure shows an example of paper roll with black mark where Dmin minimum notch to notch distance min 150mm if the Short Ticket parameter is disabled min 105mm if the Short Ticket parameter is enabled 194 216 94 Notch axis Ticket axis 7 SPECIFICATIONS 7 6 Character sets in ESC POS emulation The printer has 3 embedded fonts of varying width 11 15 20 cpi for the 200dpi models and 16 23 60 cpi for the 300dpi models Each of these fonts offers the following
18. 49 50 51 52 53 54 55 56 57 58 59 0 61 62 63 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 004A 004B 004C 004D 004E 004F 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 PIQI IR S T U VIWIXIYIZ l 0050 0051 0052 0053 0054 0055 0056 0057 0058 0059 005A 005B 005C 005D 005E 005F 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 albIic d e f g h i j k Ilm n o 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 006F 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 p q ris t ulvivwixI ylz 0070 0071 0072 0073 0074 0075 0076 0077 0078 0079 007A 007B 007C 007D 007E 007F 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 nu F nu o an nu A n cCl lela l lala clel l jel i i A 0080 0081 0082 0083 0084 0085 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 Ej aj AEjojloljoj juljlyijiOoOo j uljle ioOo x f 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 009E 009F 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 N 4 90 I l RI i OOAO 00A1 00A2 00A3 00A4 00A5 00A6 00A7 00A8 00A9 00AA OOAB OOAC OOAD OOAE OOAF 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 173 mE a 4 El IT AlAlAo 1 e 00B2 00B3 00B4 00B5 00B6 00B7 00B8 00B9 OOBA OOBB OOBC OOBD OOBE OOBF 177 178 179 180 181 182 183 184 185
19. 95 Char alb c d e f g h j k Ilm n o Hex 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 006F Dec 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 Chr p q ris t ulvivwixiI ylz Hex 0070 0071 0072 0073 0074 0075 0076 0077 0078 0079 007A 007B 007C 007D 007E 007F Dec 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 nu F LE o A an a nu a rN car cC l le lala alalalce es e i i AIA Hex 0080 0081 0082 0083 0084 0085 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 129 131 132 133 134 136 137 138 140 141 142 143 Char ee y OJ U o 0O P f Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 009E 009F Dec 144 145 146 147 148 149 150 151 152 153 154 156 157 159 Char j N 3 le IT ee 1 n Hex 00A0 00A1 00A2 00A3 00A4 00A5 00A6 00A7 00A8 00A9 00AA 00AB OOAC OOAD OOAE OOAF Dec 162 163 165 166 167 168 169 170 172 175 1 d im 3 3 1 1 00B2 00B3 00B4 00B5 00B6 00B7 00B8 00B9 OOBA OOBB OOBC OOBD OOBE OOBF Dec 178 179 181 182 163 184 185 186 187 188 189 190 191 Char F IL JL F T IF Hex 00C0 00C1 00C2 00C3 00C4 00C5 00C6 00C7 00C8 00C9 OOCA OOCB OOCC OOCD OOCE OOCF Dec 192 193 195 196 197 198 200 201 202 203 204 205 206 ca tL IL d B T T F IT m Hex 00D0 00D1 00D2 00D3 00D4 00D5 00D6 00D7 00D8 00D9 00DA OODB OODC OODD OODE OODF Dec 208 209 211 213 21
20. CUSTOM 3 INSTALLATION RS232 SERIAL INTERFACE Female DB9 connector 1 DTR s s 2 TX During transmission takes the values 0 and 1 depending on data 3 RX During reception takes the values 0 and 1 depending on data 4 n c 5 GND DTR When 1 printer is power on 7 CTS RTS When 1 printer is ready to receive data E 2 Note Given the presence of the RS232 standard logic value 0 corresponds to a voltage level of between 3Vdc and 15Vdc and logic value 1 corresponds to a voltage level of between 3Vdc and 15Vdc Note KPM216HII ETH PC connection The following pictures shows an example of connections between the printer and a personal computer using a 9 pin female RS232 serial connectors 10 q 1 EM o E jM vo EM T E N SIGNAL GND x 6b ED o NM DSR A 6 DB9 PRINTER PC Note When use a serial cable we recommend the installation of a ferrite core on the power supply cable 3 INSTALLATION ETHERNET INTERFACE Female RJ45 connector MEE 1 TPOUT 2 TPOUT 3 TPIN 4 GND 5 GND TPIN n C J3 3 3 V 10 LED LAN 11 3 3 V 12 LED LNK 13 Shield 14 Shield E O Note The functionality of two led are specified in the following table FUNCTION LED LED LNK Link yellow color the led lights up when a connection is active LED LAN Rx Tx
21. Server functions The Printer Settings section is a restricted one To enter the section it is required the identification of the user and password With the tools of this section it is possible to set up the same parameters of the printer that are configur able in the printer s Set up mode see chapter 5 The following figure shows the page for the EMAIL SETUP tool It is divided into 4 areas 1 SECTIONS CURRENT PAGE TOOLS EMAIL SETUP Web Site PRINTER SETTINGS 3 TUE Printer Setup Network Setup Email Setup Email Log The web server has three sections listed within each web page These sections are Device Info Printer Settings Printer Support Reports section currently displayed Lists the tools available within the chosen section Displays the fields available to configure the automatically delivery of service email in order to inform the user when a change occurs to operating status of the printer It is possible to select the events to enable the sending of the email E Mail Service Settings SMTP Server Address smtp xxxxxx it i SMTP Server Port 25 i E mail To Utente xxxxxx it E mail From lt PRINTER gt xxxxxxx it E mail Subject test Testo libero E mail Message Include Printer Status L when Paper End is detected Ll when Near Paper End is detected on Printer Power On when Near Paper End is detected E on Cut
22. Ticket ejected The device ejects the ticket horizontally or vertically depending on the model used 36 KPM216HII ETH User manual CUSTOM 4 OPERATION RETRACT MODE Paper input Printing head Paper input Printing head Ejector rollers Paper caught between rollers The ticket advances ahead to the ejector and is caught between the ejecior rollers The printed part of ticket is collected while the device continues printing CUSTOM User manual KPM216HII ETH 37 4 OPERATION Paper out Ticket Paper cut Ejector rollers in horizontal position presented Paper out in vertical position Ticket presented When printing ends the device cuts the ticket and presents a portion of the ticket printed on the paper mouth The ticket is waiting on the paper mouth for a preset period of time Ticket Ejector Paper out retracted rollers in horizontal position Paper out in vertical position The device retracts and collects the ticket from the mouth paper 38 KPM216HII ETH User manual CUSTOM 4 OPERATION 4 5 Memory card insertion To insert the memory card into the slot proceed as follows Disconnect the Lift up the print head using the power supply cable opening slot A located on the cover 4 ede ICD BUTTON IN BUTTON IN G LOCKED POSITION UNLOCKED POSITION es S aa ATTENTION Do no y WM ee ee Ie E U an Xt touch the head heating line with bare hands
23. black mark The following paragraphs show how to correctly set the configuration parameters of device in order to assure the alignment 10 1 Enable alignment To guarantee the alignment it is necessary to enable the parameter Notch alignment during the Setup procedure see chapter 5 10 2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper The device automatically performs the self calibration during the Setup procedure only if the Notch alignment pa rameter is set to Enabled see chapter 5 When self calibration starts the device performs some paper feeds and then it prints the calibration result and the value of the PWM duty cicle of the alignment sensor driver so that it can be perform an optimal notch detection Autosetting Notch OK PWM Duty Cycle 85 3 The Autosetting Notch parameter indicates the result of the self calibration procedure OK will appear if it has been successful NOT OK will appear if the procedure has failed After the printing of the procedure result the device offers the execution of the function of paper characterization Characterize Paper and the change of the Notch Threshold parameter which represents the detection threshold of the notch Choosing the Yes value for the Characterize Paper parameter the device
24. code tables PC437 PC850 PC860 PC863 PC865 PC858 Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec PC437 CODE TABLE Usa Standard Europe SP t 0 amp a 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002bE 002F 32 33 34 35 36 37 38 3 40 41 42 43 44 4 4 47 0 11 21 3 41 15 6 71 8 9 lt 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F 48 49 50 51 52 53 54 5 56 57 58 5 60 6 6 63 QA B lci ibDiEj Fi G H l J KIL M NI O 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 004A 004B 004C 004D 004E 004F 64 65 66 67 68 69 70 7 72 73 74 7 76 7 7 79 PloaiRISI ITIUIVIWIXIYIZ 0050 0051 0052 0053 0054 0055 0056 0057 0058 0059 005A 005B 005C 005D 80 81 82 83 84 85 86 8 88 89 90 9 92 9 9 g alb c d e f h j k m O 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 006F 96 97 98 99 100 101 102 1 104 105 106 0 108 111 2 0 y 1 1 1 p q ris t ulvivwixiI ylz A 0070 0071 0072 0073 0074 0075 0076 0077 0078 0079 007A 007B 007C 007D 007E 007F 112 113 114 115 116 117 118 1 120 121 122 1 124 1 1 127 l l lalal ala AIA 0080 0081 0082 0083 0084 0085 0086 008D 008E 008F 128 1
25. description and values of setup parameters see the following paragraphs NOTE During power up if the LINE FEED key is held down the printer enters the auto test routine and prints out the setup report The printer will remain in standby in Hexadecimal dump mode see following paragraphs until another key is pressed or characters are received through the printer communication port When the FORM FEED key is pressed the printer enters parameter configuration When the LINE FEED key is pressed the printer exits setup and terminates the Hexadecimal dump function 5 CONFIGURATION 5 2 Setup report The following figures show the setup reports of the printer The shown values for parameters are sample values for the list and the description of printer and Ethernet parameters see the following paragraphs KPM216HII printer SCODE code BCODE lt code gt l h FCODE lt code gt UCODE lt code gt DCODE lt code gt 3 CPLD PRINTER NAME and FIRMWARE RELEASE PRINTER VPE LL atone aei KPM216HII PRINTING HEAD TYPE TTST216 41 INTERFACE RS232 PROGRAM MEMORY TEST OK I DYNAMIC RAM TEST OK EEPROM TEST nennen OK PRINTER STATUS CUTTER DES T uuu u uu u u OK I see paragraph 5 3 PRINTER HEAD Rav 800 HEAD VOLTAGE V 24 55 HEAD TEMPERATURE C 26 PAPER PRINTED cm 3590 I CUT COUNTER
26. ec ince orice en ee ee 86 92 HKilorn earpaperend ee Siasatan asqa Ee 88 QE EIE I pe O 89 10 1 Enableglighiimelnitu uuu ERES 89 102 G lpbinlipi u u I E PE EE A 89 10 3 MP S eu uui reci ET mmm 91 10A supe m m 95 1T TECHNICAL SERVICE oiir c u ee 97 12 ADVANGED FUNG TIONG m 99 12 1 Fe STE nenn een een P 99 122 Embedded WEBSEIVEN ee nee m 100 12 3 Embedded Web Server accesS uouuuusssseenannnennonennonnnnonennonennonnnnennnnnnnnnnnnnnennnnnnnnnnennnnennnnennennensnnennnnenn 101 12 4 Embedded Web Server functions See ee ee 103 12 9 MOC AN OR Lena ae ee ee Br re EEA E E 105 129 Divers INS allqo ee een ee een 106 12 Logos management neuen een ae Eee NEUE miS 107 12 2 TOMS MAR Oe AERE 109 A MS H 111 1 INTRODUCTION 1 INTRODUCTION 1 1 Document structure This document includes the following chapters INTRODUCTION DESCRIPTION INSTALLATION OPERATION CONFIGURATION MAINTENANCE SPECIFICATION CONSUMABLES ACCESSORIES 10 ALIGNMENT 11 TECHNICAL SERVICE 12 ADVANCED FUNCTIONS CO O0 N O O1 con information about this document general description of device information required for a correct installation of the device information required to make t
27. prints a graphic representation see fol lowing figures of the outgoing voltage of the alignment sensor expressed as a percentage and the Notch Threshold value This graphic representation is useful to set the most suitable value to assign to the Notch Threshold parameter and then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero CUSTOM 1111 Usermanual KPM216HII ETH 89 10 ALIGNMENT The following figure shows an example of paper with the non thermal paper printed with black marks the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark In this case the optimal value for the Notch Threshold parameter is placed about half of the peak NON THERMAL SIDE peak Notch Threshold The following figure shows an example of paper with the non thermal paper printed with black marks and other graph ics for example a barcode the outgoing voltage is constant while passing the white paper between two notches presents a peak at each black mark and presents some noise at each barcode In this case the optimal value for the Notch Threshold parameter is located about halfway between the peak value and the maximum value of the noise NON THERMAL SIDE peak Notch Threshold 10 ALIGNMENT If the maximum value of noise read by the sensor is v
28. will be 20mm 18 KPM216HII ETH User manual CUSTOM 3 INSTALLATION 3 3 Fixing brackets The printer includes a kit for the assembly of two additional fixing brackets see following figure The kit contains 1 Two fixing brackets 2 No 4 fixing screws For the assembly procedure proceed as follows BUTTON IN LOCKED POSITION BUTTON IN UNLOCKED POSITION Remove the side cover by rotating the lock unlock 3 INSTALLATION Fix the brackets as shown in Fig Observe the orientation of the slot A The following figure shows the printer overall dimensions with the two additional brackets dimensions in mm 269 AL O C 2 o O O O O E SS i 9 Em ees al o J Wo S L ee 20 KPM216HII ETH User manual CUSTOM 3 INSTALLATION 3 4 Near paper end sensor The printer includes a near paper end sensor with wiring see following figure To fix the sensor use two M3 screws not supplied MATERIAL NOT MATERIAL INCLUDED INCLUDED i rra NPE sensor NPE wiring Fixing screws M3 NPE sensor board For the assembly procedure proceed as follows NPE wiring Paper roll NPE sensor board Support Fix the near paper end sensor board to the support using two M3 screws not included For the correct functioning of the near paper end sensor comply wi
29. 0 mm 10 192 mm 5 182 mm 11 194 mm 0 30 3 60 6 90 1 40 4 70 2 50 5 80 96 CUSTOM Notch Alignment 0 1 Notch Threshold 0 1 2 3 4 5 6 Notch Distance mm PaperEnd Buffer Clear 0 1 Short ticket 150mm 0 1 Print Density 0 1 2 3 4 5 6 7 8 INTERFACE RS232 Baud Rate 1 2 3 4 5 6 7 8 RS232 Data Length 0 1 RS232 Parity 0 1 2 RS232 Handshaking 0 1 Busy Condition 0 1 USB Mass Storage 0 1 USB Address Number 0 1 2 3 4 5 6 7 8 9 SVELTA Ticket X Dimension Ticket Y Dimension Notch Distance Notch Width Barcode Timeout Ticket Offset X Ticket Offset Y NETWORK DHCP Client 0 1 CUSTOM 0 Disabled 1 Enabled 0 30 1 7 40 2 50 0 Disabled 1 Enabled 0 Disabled 1 Enabled 0 50 37 2 25 1 1200 bps 2 2400 bps 3 4800 bps 0 8 bits chr 1 7 bits chr 0 None 1 Even 0 Xon Xoff 1 Hardware 0 RxFull 1 OffLine RxFull 0 Disabled 1 Enabled OQ N O H Hn H I OQ N O 0 Disabled 1 Enabled 12 ADVANCED FUNCTIONS 3 60 6 90 4 TO 5 80 3 12 6 25 9o 4 0 9o 7 37 5 12 8 50 4 9600 bps 7 57600 bps 5 19200 bps 8 115200 bps 6 38400 bps 2 Odd 4 4 8 8 5 5 9 9 6 6 7 7 User manua KPM216HII ETH 113 12 ADVANCED FUNCTIONS FTP Server 0 1 0 Disabled 1 Enabled I
30. 004A 004B 004C 004D 004E 004F 64 66 67 68 69 7 71 72 7 74 75 76 77 78 79 P R S T UJ VINIXIYIZ A _ 0050 0052 0053 0054 0055 0056 0057 0058 0059 005A 005B 005C 005D 005E 005F 80 82 83 84 85 8 87 88 8 90 91 92 93 94 95 blc d e g h j k IFoIFIm n jo 0060 0062 0063 0064 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 006F 96 98 99 100 101 1 103 104 105 106 107 108 109 110 111 p ris t ulvivwixI ylz 0070 0072 0073 0074 0075 0076 0077 0078 0079 007A 007B 007C 007D 007E 007F 114 115 116 117 1 119 120 121 122 123 124 125 126 4 4 j lt 00A0 160 zx c 6 F f a 1 7 3 9 1 00EO 0 1 3 0 8 5 lI I RR A i 00A6 00A7 00A8 00A9 00AA OOAB OOAC OOAD OOAE OOAF 16 167 168 169 170 171 172 173 174 175 i s J41JAJAJA l 1 v 3 00B2 00B3 00B4 00B5 00B6 00B7 00B8 00B9 00BA OOBB OOBC OOBD OOBE OOBF 1 178 179 180 181 18 183 184 185 186 187 188 189 190 L L JL y T A Ir T dr Tr 00C0 00C1 00C2 00C3 00C4 00C5 00C6 00C7 00C8 00C9 00CA OOCB OOCC OOCD OOCE OOCF 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 LE I r 4 mmu a I I D E EI E I r 00DO 00D1 00D2 00D3 00D4 00D5 00D6 00D7 00D8 00D9 00DA OODB OODC OODD OODE OODF 208 209 211 212 213 21 215 216 217 218 219 220 221 222 223 Ojo6 O nu b bj JUJjJUJUI yi Y 00E2 00E3 00E4 00E5 00E6 00E7 00E8 00E9 OOEA OOEB OOEC OOED OOEE OO
31. 186 187 188 189 190 191 T L _ P A IL JE n IL g T A r T F Tr 00C0 00C1 00C2 00C3 00C4 00C5 00C6 00C7 00C8 00C9 OOCA OOCB OOCC OOCD OOCE OOCF 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 an LA A mmu a I E I IEJEJEJ r 00DO 00D1 00D2 00D3 00D4 00D5 00D6 00D7 00D8 00D9 00DA OODB OODC OODD OODE OODF 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 O 6 OL O 6 JOJ pn b bj Uj UJ JU y Y 00EO 00E1 00E2 00E3 00E4 00E5 00E6 00E7 00E8 00E9 00EA OOEB OOEC OOED 00EE OOEF 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 3 o 1 3 2 sHY 1 4 q S m NBSP OOFO OOF1 ooF2 ooF3 oor4 oor5 oore OOF7 oorse ooF9 ooFA oorB oorc OOFD OOFE OOFF 240 241 242 243 244 245 246 247 248 249 250 251 252 253 251 255 NOTE To print the Euro symbol the command sequence is 1B 74 13 D5 see Command Reference CUSTOM User manual KPM216HII ETH 79 7 SPECIFICATIONS In ESC POS emulation it is possible to use TrueType fonts To be used a TrueType font must be monospace type every character of the font must have the same dimension The check is made by the printer when the font is selected TrueType fonts will be automatically scaled by the printer in order to obtain the same available width for the embedded fonts 11 15 and 20 cpi for the 200dpi models and 16 23 and 30 cpi for the 300d
32. 237 238 239 Char d 7 n 2 m NBSP Hex ooro oor1 oor2 ooF3 oor4 oor5 oore ooF7 oors ooF9 ooFA ooFB oorc ooFD OOFE oorr Dec 240 241 242 243 244 245 246 247 248 249 250 251 252 253 251 255 g cO C E N B N N 2 N Mis N C1 I I IV IA 76 KPM216HII ETH User manual CUSTOM 7 SPECIFICATIONS Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec PC863 CODE TABLE Canadian French 66 G amp lslwl amp 1 14 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002bE 002F 32 33 34 35 36 37 3 39 4 4 42 4 4 45 4 47 ol lalslalslel7r 9 lt 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F 48 49 50 51 52 53 5 55 5 58 6 61 6 63 0040 0041 0042 0043 0044 0045 0046 0047 64 65 66 67 68 69 7 71 7 T 8 8 9 a 7 9 h m O 0068 006C 006D 006E 006F 104 108 109 110 111 x 0078 007C 007D 007E 007F 120 124 125 126 127 2 J 4 0 6 2 0069 006A 006B 105 106 107 i A S 0087 0088 0089 008A 008B 008C 008D 008E 008F 135 136 137 139 1 141 1 143 4 L 4 3 v w y z 0076 0077 0079 007A 007B
33. 29 130 131 132 133 134 143 lelzxlelelej a 0090 0091 0092 0093 0094 0095 0096 144 145 146 147 148 149 150 N a 00AO 00A1 00A2 00A3 00A4A 00A5 00A6 160 161 162 163 164 165 166 8 l 4j 4 jd 00B2 00B3 00B5 00B6 182 9 5 i 0087 0088 0089 008A 008B 008C 1 136 137 138 3 140 y O 0097 0098 0099 1 152 153 5 0 r 00A7 00A8 00A9 1 168 169 7 T 00B7 1 8 1 T 3 9 5 1 7 03 19 35 51 67 1 1 1 00B8 00B9 83 185 99 15 31 7 5 1 7 1 3 7 9 0 3 5 6 l 139 141 142 009A 009B 009C 009D 009E 009F 154 155 156 157 158 159 OOAA OOAB OOAC 00AD OOAE OOAF 170 171 172 173 174 175 J 414 1 00BA OOBB OOBC OOBD OOBE OOBF 186 187 188 189 190 191 L r r 3 5 9 1 5 37 1 3 gt A n 2 4 6 2 8 005E 005F 4 95 1 5 lt 7 178 179 180 181 177 F 1 4 T 00CO 00C1 00C2 00C3 00C4 00C5 192 193 194 195 196 197 ILI L T T F 00D0 00D1 00D2 00D3 00D4 00D5 208 209 210 211 212 213 a IR IT T oG 00EO 00E1 00E2 00E3 00E4 00E5 224 225 226 227 228 229 ele gt lt 00F0 F L r 00C6 00C7 00C8 00C9 198 1 200 201 r T 00D6 00D7 00D8 00D9 214 2 216 217 00E6 00E7 00E8 00E9 230 2 232 233 ES o m L OOF6 OOF 7 00F8 246 24 248 249 1l 1 LL 1 00CA 00CB 00CC 00CD 00CE 00CF 2 rik a l 00DA 00DB 00DC OODD 218 2 220 2 Q OOEA OOEB OOEC 234 2 236 OOFA OOFB OOFC
34. 35 RETRACT COUNTER 0 POWER ON COUNTER 0 I Printer Emulation ESC POS TM RS232 Baud Rate 115200 bps RS232 Data Lengih 8 bits chr FS232 Pallly ee ee None RS232 Handshaking Xon Xoff Busy Condition eee RxFull I USB Mass Storage Disabled USB Address Number 0 Print Mode Normal Autofeed CR disabled PRINTER PARAMETERS Chars inch nenne Az11 B 15cpi see paragraph 5 4 Speed Quality Normal Automatic Ejecting Disabled I Paper Retracting Disabled Papar pilo MR RR M 200mm Paper Threshold 30 Notch Alignment Enabled J Notch Threshold 40 di Notch Distance mm 400 0 PaperEnd Buffer Clear Disabled Short ticket 150mm Disabled Print Densily re 0 u LF enter Printer Setup FF enter Ethernet Setup LF FF skip Setup KEYS FUNCTIONS see paragraph 2 4 _ Pd N E P ze N a CUSTOM User manual KPM216HII ETH 43 5 CONFIGURATION KEYS FUNCTIONS see paragraph 2 4 ETH
35. 4 115 116 117 118 119 120 121 122 123 124 125 126 127 ca lal a j Aj 6 E I O i AIA Hex 0080 0081 0082 0083 0084 0085 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 129 131 132 133 134 136 137 138 139 140 141 142 143 Char A o U I IOO U U Ps Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 009E 009F Dec 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 Char jN 2 Hex 00A0 00A1 00A2 00A3 00A4 00A5 00A6 00A7 00A8 Dec 160 161 162 163 165 166 167 168 F cio On Mm x MH 2 O gt O 17 i 00A9 o0AA o0aB ooac ooap ooae ooAF 169 170 171 172 174 175 164 173 z TERRE G EHEENEERE n17 1 Jl 1 Hex 00B2 00B3 00B4 00B5 00B6 00B7 00B8 00B9 00BA OOBB 00BC 00BD OOBE OOBF Dec 178 179 180 181 182 183 184 185 18 187 188 189 190 191 3l IF zx cO 6 Char F l IL JL F JL T Ir Tr Hex 00C0 00C1 00C2 00C3 00C4 00C5 00C6 00C7 00C8 00C9 00CA 00CB 00CC 00CD OOCE OOCF Dec 192 193 195 196 197 198 200 201 202 203 204 205 206 Char JL LL L J T T F T Hex 00D0 00D1 00D2 00D3 00D4 00D5 00D6 00D7 00D8 00D9 00DA 00DB 00DC 00DD 00DE 00DF Dec 208 209 211 213 214 216 217 218 219 220 221 222 223 Char a B co ilpj irio o o o dui stsn Hex 00EO 00E1 00E2 00E3 00E4 00E5 00E6 00E7 00E8 00E9 00EA OOEB 00EC 00ED OOEE OOEF Dec 224 225 226 227 228 229 230 231 232 233 234 235 236
36. 4 216 217 218 220 221 222 223 Char a B o uI rIe I 0 Q09 oo I N Hex 00EO 00E1 00E2 00E3 00E4 00E5 00E6 00E7 00E8 00E9 00EA OOEB OOEC OOED 00EE OOEF Dec 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 Char d 7 n 2 m NBSP Hex ooro oor1 oor2 ooF3 oor4 oor5 oore ooF7 oors ooF9 ooFA ooFB oorc ooFD OOFE oorr Dec 240 241 242 243 244 245 246 247 248 249 250 251 252 253 251 255 O cO cio C1 IT x mia O gt o E 91 ol x 91 co N Co is I Char gt A Hex zx Co e JL Ar IF zx cO g cO C E N B N N lt C1 3 2 a M gt I I IV IA 78 KPM216HII ETH User manual CUSTOM 7 SPECIFICATIONS Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec PC858 CODE TABLE Euro symbol spl l II I I 0020 0021 0022 0023 0024 0027 0028 0029 002A 002B 002C 002D 002bE 002F 32 33 34 35 36 39 41 42 43 4 45 47 6 amp I 0025 0026 37 38 40 4 46 0 1 2 3 4 5 6 7 8 9 lt gt 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F 48
37. EF 224 226 227 228 229 23 231 232 233 234 235 236 237 238 239 3 o 2d 1 3 2 sHY Z 3 4 q S m NBSP OOFO OOF 1 00F2 00F3 00F4 00F5 00F6 00F7 00F8 00F9 OOFA 00FB OOFC OOFD OOFE OOFF 240 241 242 243 244 245 246 247 248 249 250 251 252 253 251 255 O M S En O 8 4 0 6 2 8 4 0 6 2 4 0 CUSTOM User manual KPM216HII ETH 75 7 SPECIFICATIONS PC860 CODE TABLE Portuguese K ce SP amp l Hex 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F Dec 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 Char 0 1 2 3 4 5 6 7 8 9 z lt gt Hex 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F Dec 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 cer A B CID E IF CG IH JIK LIM N O Hex 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 004A 004B 004C 004D 004E 004F Dec 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 ca P IQ IR ISI IT UL VI W X YI I Z Hex 0050 0051 0052 0053 0054 0055 0056 0057 0058 0059 005A 005B 005C 005D 005E 005F Dec 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 Char alb c d e f g h j k Ilm n o Hex 0060 0061 0062 0063 0064 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 006F Dec 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 Chr p q ris t ulvivwixiI ylz Hex 0070 0071 0072 0073 0074 0075 0076 0077 0078 0079 007A 007B 007C 007D 007E 007F Dec 112 113 11
38. ER OPEN 2 DESCRIPTION 16 KPM216HII ETH User manual CUSTOM 3 INSTALLATION 3 INSTALLATION 3 1 Mounting specifications The printer is designed for the following positions WARNING Respect the mounting specifications to guar antee the right ticket emission Horizontal paper out model Horizontal 0 e Vertical 90 All the positions between horizontal and vertical po sitions 4 b 4 5 S y Z horizontal paper out model 0 vertical Vertical paper out model Horizontal 0 e Vertical 90 All the positions between horizontal and vertical po sitions paper out model 90 3 INSTALLATION 3 2 Fastening horizontal paper out only The printer is provided with three fixing holes on the bottom of device see following figure To fasten the printer on a panel use three M4 screws gt E GLL Its very important to consider the screws length to not damage the internal components placed near the fixing holes see following figure Printer chassis Fixing panel Section A A Fixing screw The screw length L will be calculated according to the thickness of the panel SP on which the printer is fixed as follows L lt 10mm Sp For example if panel thickness is 10mm Sp 10mm the max screw length
39. ERNET PARAMETERS see paragraph 5 5 5 3 Printer status Printer operating status is indicated in the configuration print out in which next to the name of the components dis played the following information is given LF enter Printer Setup FF enter Ethernet Setup LF FF skip Setup DHCP Client Disabled FIP SEN urn Disabled IP Address 192 168 0 1 Subnet Mask 255 255 240 0 Default Gateway 192 168 0 5 MAC Address 00 0E E2 02 0B 0D For advanced printer setup please connect to the site http 192 168 0 1 PRINTER TYPE is given the device model PRINTING HEAD TYPE is given the printing head model INTERFACE is given the interface present PROGRAM MEMORY TEST the message OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST the message OK appears if functioning and NOT OK if faulty EEPROM TEST the message OK appears if functioning and NOT OK if faulty CUTTER TEST the message OK appears if functioning and NOT OK if faulty PRINTER HEAD Rav is given the resistance of a dot head HEAD VOLTAGE is given the voltage of the head HEAD TEMPERATURE is given the temperature of the head PAPER PRINTED is given the number of centimeters of paper printed CUT COUNTER is given the number of cuts made RETRACT COUNTER is given the number of retract m
40. Logo Test Exec Logo Test Logo Description Logo Test Logo Description 1 Pict1 bmp Delete Logo Delete Selected Logo CUSTOM User manual KPM216HII ETH 107 12 ADVANCED FUNCTIONS Mass Storage FTP Server It is possible to add the new logo directly into the folder PICTURES on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 After adding the logo open the configuration file PictList ini and add a new line with a number associated to the logo to be used with printer s commands a letter for the memory unit and the logo file name as indicated in the instruc tions written inside the PictList ini file To delete a logos stored in the printer proceed as follows 1 delete the selected logo from the Pictures folder on Flash Disk or SD MMC card 2 in the configuration file PictList ini delete the line related to the erased logo The logos stored into a unit memory and converted by the printer can be printed by using the number associated to the logo during the conversion step The correspondence between file name and logo number is warrant by the configuration file PlctList ini and it is verifiable with the logo test NOTE To know the IP address of the printer print the Set up repor
41. NCE mm x 1 ah 3 P 2 B 1 3 5 7 9 Setting the digit for decimals NOTCH DISTANCE mm x 1 39 3 2 3 1 3 e 9 NOTE For example to set the notch distance to 15 mm modify the parameters as follows Notch Distance Sign Notch Distance mm x 10 1 Notch Distance mm x 1 25 Notch Distance mm x 1 0 NOTE If the Notch Alignment parameter is disabled the parameters for the Notch Distance are not printed Cleaning mode of the data in receive buffer if the printing is stopped due to lack of paper Disabled The data remain in the receive buffer When the paper runs out the printer keeps the remaining data in the receive buffer and prints the remaining portion of the ticket after that the new paper is loaded Enabled When the paper runs out all data in the receive buffer are deleted User manual KPM216HII ETH 47 5 CONFIGURATION SHORT TICKET lt 150mm This parameter allows the ticket management PRINT DENSITY Disabled no check Enabled it is possible to manage tickets with length less than the distance between the notch sensor and the printing line 160mm Adjusting the printing density 50 12 25 3 0 37 25 12 50 5 5 Ethernet parameters This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off DHCP CLIENT FTP
42. O cO 9 e m we M 8 4 0 6 2 18 4 0 0 2 2 1 3 0 206 J T a ia I P H 00D2 00D3 00D4 00D5 00D6 00D7 00D8 00D9 00DA OODB OODC OODD OODE 00DF 211 213 214 215 216 217 218 219 220 221 222 223 TT cip ri 0O Q0 5 nu s h OOEO 00E2 00E3 00E4 00E5 00E6 00E7 00E8 00E9 OOEA OOEB OOEC OOED OOEE OOEF 224 226 227 228 229 230 231 232 233 234 235 236 237 238 239 8 51 225 lt OOFO OOF 1 00F2 00F3 00F4 00F5 240 241 242 243 244 245 IV N n 2 m NBsP oor6 ooF7 oors oore ooFA oorB oorc oorp OOFE oorr 24 247 24 249 250 251 252 253 2 255 CUSTOM User manual KPM216HII ETH 77 7 SPECIFICATIONS PC865 CODE TABLE Nordic K Char SP amp i l Hex 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F Dec 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 Char 0 1 2 3 4 5 6 7 8 9 lt gt Hex 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F Dec 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 cer A B CID E IF IG IH JIK _L M N O Hex 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 004A 004B 004C 004D 004E 004F Dec 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 cr P IQ IR I SI IT UL VI W X Y Z Hex 0050 0051 0052 0053 0054 0055 0056 0057 0058 0059 005A 005B 005C 005D 005E 005F Dec 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94
43. P Address Subnet Mask Default Gateway Domain Name System TCP Printer Port MAC Address Read only NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator Type in the address bar ftp followed by the IP address of the printer 114 KPM216HII ETH User manual CUSTOM GUSTO CUSTOM ENGINEERING S p A World Headquarters Via Berettine 2 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved www custom lbiz WAYS nl Rev 1 50 Part Number 76200000002500
44. SERVER IP ADDRESS SUBNET MASK DEFAULT GATEWAY MAC ADDRESS ATTENTION Setting of the DHCP protocol Disabled protocol disabled Enabled protocol enabled Setting of the FTP server Disabled server disabled Enabled server enabled IP address of printer this parameter is assigned by the network administrator NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This parameter identifies the local network adaress NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This parameter identifies the Gateway IP address used to send applications to the ex ternal network NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key This is the number provided by the constructor that identifies the printer this number is univocal NOTE This parameter can t be modified by set up Any changes to network parameters will interrupt browser connection If the server not responding you must reconnect t
45. TRA TIVE EXAMPLES THEY COULDN T REPRODUCE THE DESCRIBED MODEL FAITHFULLY UNLESS OTHERWISE SPECIFIED THE INFORMATION GIVEN IN THIS MANUAL ARE REFERRED TO ALL MODELS IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT copy GENERAL SAFETY INFORMATION Your attention is drawn to the following actions that could compromise the char acteristics of the product Read and retain the instructions which follow Follow all indications and instructions given on the device Make sure that the surface on which the device rests is stable If it is not the device could fall seriously damaging it Make sure that the device rests on a hard non padded surface and that there is sufficient ventilation When positioning the device make sure cables do not get damaged Use the type of electrical power supply indicated on the device label If uncer tain contact your dealer Make sure the electrical system that supplies power to the device is equipped with a ground wire and is protected by a differential switch Do not block the ventilation openings Do not insert objects inside the device as this could cause short circuiting or dam age components that could jeopardize printer functioning Do not carry out repairs on the device yourself except for the normal main tenance operations given in the user manual Make sure that there is an easily acces sible outlet with a capacity of no less than 10A closely to where the device
46. The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this TABLE OF CONTENTS INDEX INTRODUCTION ass a u uuu us ua maana n 7 1 Document Eee adeo usd deep mna rens codo M Mad MU ee T 1 2 Explanatory notes used in this manual nenne nen T DESCRIPTION cra 9 A1 Unpacking ihe EC uu uuu omm 9 22 Device CoMpPONeRls LLL UU Ia een rer ee 10 2 9 Device components connectors VIeW n anne 12 Zee UNCION S EEE NEE U m 13 29 la eqo NS pc ee ee ee 15 INSTALLATION e u E 17 3 4 Mounting esee TEE TTE 17 3 2 Fastening horizontal paper out ON nennen eek 18 S ro MEE piae DVACK PETIT E E ee ee 19 3 4 Near paper end sensor a aaa ase sisi ases ase sa sse ss sess sse s ases nenas 21 3 5 Connections for Ethernet model a a r ERCONEORIS RI RoU Pre E 23 OMEN Lo 0 een ET E EEE asawa niyan tiesto gets AAEE 24 OD usnu u ee 27 OPERATION ee ee E E saa asua usan 29 4 4 Adjusting paper We a a ee een nee 29 42 Tu rmning onthe DEVICE en ee ee Eee 30 43 Papar InsO Os ee er sea zur ie ee ua An Seren a ex een ee ee 31 S T HEU ledio er u ae ee ee re 33 4 5 Memory card MNS SON mc 39 CONFIGURAIION u u
47. ade POWER ON COUNTER is given the number of power ups made 44 KPM216HII ETH User manual CUSTOM 5 4 Printer parameters 5 CONFIGURATION This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off and they are stored in non volatile memory PRINTER EMULATION RS232 BAUD RATE RS232 DATA LENGTH RS232 PARITY RS232 HANDSHAKING BUSY CONDITION USB MASS STORAGE USB ADDRESS NUMBER CUSTOM Available emulations for the device SVELTA ESC POS P Communication speed of the serial interface 115200 38400 9600 2400 57600 19200 4800 1200 NOTE Parameter valid only with serial interface Number of bit used for characters encoding 7 bits car 8 bits car NOTE Parameter valid only with serial interface Bit for the parity control of the serial interface None P parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface Handshaking XON XOFF software handshaking Hardware hardware handshaking CTS RTS NOTE Parameter valid only with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the printer sends the XOFF 13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON XOFF the pri
48. bled T out 5s the ticket is ejected after 5 seconds from the end of printing Enabled T out 10s the ticket is ejected after 10 seconds from the end of printing Enabled T out 15s the ticket is ejected after 15 seconds from the end of printing Enabled T out 20s the ticket is ejected after 20 seconds from the end of printing Enabled T out 30s the ticket is ejected after 30 seconds from the end of printing Enabled T out 40s the ticket is ejected after 40 seconds from the end of printing Enabled T out 60s the ticket is ejected after 60 seconds from the end of printing Enabled T out 2m the ticket is ejected after 2 minutes from the end of printing Setting of the automatic retracting function of the last printed ticket in presentation mode PAPER RETRACTING Disabled retract function disabled Enabled No Timeout retract function enabled and executable with the command Enabled T out 5s the ticket is retracted after 5 seconds from the end of printing Enabled T out 10s the ticket is retracted after 10 seconds from the end of printing Enabled T out 15s the ticket is retracted after 15 seconds from the end of printing Enabled T out 20s the ticket is retracted after 20 seconds from the end of printing Enabled T out 30s the ticket is retracted after 30 seconds from the end of printing Enabled T out 40s the ticket is retracted after 40 seconds from the end of printing Enabled T out 60s the ticket is retracted after 60 sec
49. d after the parameter name The value marked with the symbol is the default one To modify printer s parameters change the numeric value after the name of parameters To set the parameter to the default value change the numeric value with the symbol D The Setup ini file permits the configuration of the following parameters PRINT Printer Emulation 0 1 Print Mode 0 1 Autofeed 0 1 Chars inch 200 dpi models 0 1 300 dpi models 0 1 Speed Quality 0 1 2 Automatic Ejecting 0 1 2 3 4 5 6 7 8 Paper Retracing 0 1 2 3 4 5 6 7 8 9 Paper Width 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Paper Threshold 0 1 2 3 4 5 6 112 KPM216HII ETH User manual 0 ESC POS M 1 SVELTA 0 Normal 1 Reverse 0 CR disabled 1 CR enable 1 B 15 cpi 5 B 20 cpi 16 B 23 cpi 23 B 30 cpi High Quality 2 High Speed 0 1 Normal 0 Disabled 1 Enabled T out 5 S 2 Enabled T out 10 S 3 Enabled T out 15 S 4 Enabled T out 20 S 5 Enabled T out 30 S 6 Enabled T out 40 S 7 Enabled T out 60 S 8 Enabled T out 2 m 0 Disabled 1 Enabled NoTimeout 2 Enabled T out 5 S 3 Enabled T out 10 S 4 Enabled T out 15 S 5 Enabled T out 20 S 6 Enabled T out 30 S 7 Enabled T out 40 S 8 Enabled T out 60 S 9 Enabled T out 2 m 0 172 mm 6 184 mm 12 196 mm 1 174 mm 7 186 mm 13 198 mm 2 176 mm 8 188 mm 14 200 mm 3 178 mm 9 190 mm 4 18
50. e command 1C C1 to set the Value for the paper recovery after a cut see manual controls H Distance between the first and the last print line called Height of the printing area L Distance between an edge of the notch and the next one called Inter notch distance D Automatic feed for alignment at the next notch To use all the notches on the card you must comply with the following equation H ASL The height of the printing area H can be increased to make no progress on alignment D 0 but no further 10 ALIGNMENT 11 TECHNICAL SERVICE In case offailure contact the Technical Service by sending an e mail to support custom it detailing 1 Product code 2 Serial number 3 Hardware release 4 Firmware release To get the necessary data proceed as follows c9 IHO MM v Find the product label located on the side of the printer 2 hardware release XXXXXXXXXXXXXX XXXXXX XXX XXXX XXXX XXXXXX XXX XXXX XXXX 0000000000000000000 serial number product code 14 digits The label shows the product code the serial number and the hardware release CUSTOM 11 TECHNICAL SERVICE KPM216HII printer SCODE code rel 1 BCODE lt code gt rel 1 FCODE lt code gt rel 1 UCODE lt code gt rel 1 DCODE lt code gt rel 1 CPLD rel 1 PRINTER SETTINGS PRINTER TYPE PRINTING HEAD INTERFACE ETHERNET LIBE PROGRAM MEMORY TEST DYNAMIC RAM TEST
51. ensor Printer Packing frame 0 Box 2 09090 gt N e Open the printer packaging Remove the packing frame content and remove the pack ing frame e Take out the printer e Keep the box trays and packing materials in the event the printer must be transported shipped in the future CUSTOM User manual KPM216HII ETH 9 2 DESCRIPTION 2 22 Device components External view N oom o 10 11 12 13 RESET key 15 10 KPM216HII ETH User manual Motorization cover Lock Unlock button of mo torization cover Printing head set Opening lever of head set Roller cover Paper out horizontal position a or vertical position b Adjustable cursor for paper in Paper in Tilting paper holder Paper ejector rollers unit Status led FEED key PRINT key External near paper end sen sor connector CUSTOM Internal view Paper in presence sensor Printing head Printing head open sensor Paper under the cutter sensor Cutter Paper out presence sensor Sensor for notch detection I4 0 QI s SYS CUSTOM 2 DESCRIPTION User manual KPM216HII ETH 11 2 DESCRIPTION 2 3 Device components connectors view SD MMC card USB connector ETHERNET connector RS232 connector Power Supply connector prox o gt P 12 KPM216HII ETH User manual CUSTOM 2 DESCRIPTION 2 4 Key functions The following figures
52. er 10 ALIGNMENT SVELTA EMULATION The ticket features and the alignment parameters may be modified as follows by using the parameters of the lt LHT gt command for more details refer to the Commands Manual by modifying the Setup ini file see par 12 9 e by driver The following figure shows the some of parameters for alignment of the Setup ini file e Ticket X Dimension e Ticket Y Dimension e Notch Width e Notch Distance Ticket X Dimension Alignment point NON THERMAL SIDE paper axis Notch Width Notch Width Ticket Y Dimension I Notch Distance Notch Distance 10 ALIGNMENT 10 4 Printing area In order to print ticket containing only one notch and to not overlay printing to a notch that will make it useless for the next alignment it is important to well calibrate The height of the printing area of ticket according to the inter notch distance The value for the paper recovery after a cut The following figure shows an example of tickets with Notch Distance set to 0 Cutting line I Printing line X i direction of paper feed AREA PRINTING A Non printable area Distance between cutter printing head Value for the paper recovery after a cut where Distance between cutter printing head 30mm fixed distance Value for the paper recovery after a cut 29mm In ESC POS Emulation use th
53. ery close to the peak value it might be difficult to place the value of the Notch Threshold at an intermediate point In these cases it is mandatory that the portion of paper be tween the point of printing end and the front notch is completely white no graphics In this way the only next graphic detected by the sensor for alignment after the printing end will be the notch 10 3 Alignment parameters The alignment point is defined as the position inside the ticket to use for the notch alignment The distance between the notch edge and the alignment point is defined as Notch Distance Referring to the front of the notch the value of Notch Distance value varies from 20mm minimum and 24mm maximum If the Notch Distance value is set to O the alignment point is set at the beginning of the notch alignment point notch front alignment point alignment point PRINTING DIRECTION F 0 positive values of Notch Distance negative values of Notch Distance 10 ALIGNMENT The following figure shows an example of paper with alignment point set by a positive value of Notch Distance Notch Distance A PRINTING DIRECTION A alignment point 0 notch front To set a negative value of the Notch Distance parameter is useful in cases where the alignment point refers to the notch printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch for exa
54. eter x E Network Settings Po N Near Paper End P M 7 a Advanced Status di b e Paper rolling Pd N Or a 6 oo ee oe ee di Dun Paper End oO p Pr P P putin Ticket Out N N a m 7 Ae e LF key pressed N N Pa lt I Lx j 7 e FF key pressed N 4 b x qef e S1 key pressed M Br I N e S2 key pressed N 7 N P X y i Z Pp 9 Over temperature SE b 4 d Pp le Supply Voltage error lt 5x P 9 Cutter error k i e Cutter Open 4 amp Memories Error eee Eaa a a 5 5 l lo Paper Jam nn Notch Search 6 MERE n 4m l 42 00 NNI I UU he bet Dee 1 Notch Error To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator CUSTOM User manual KPM216HII ETH 101 12 ADVANCED FUNCTIONS To enter some sections and some configuration services it is required the identification of the user and password To make registration and to obtain the access to the restricted areas when it is required insert the user name and the password as indicated in the following table sername foson NOTE Respect capital and small letters as indicated in table 102 KPM216HII ETH User manual CUSTOM 12 ADVANCED FUNCTIONS 12 4 Embedded Web
55. green color the led lights up when occurs a data reception or transmission To directly connect the printer to a Personal Computer use a Cross Over Ethernet cable To connect the printer to a hub device use an UTP Ethernet cable Pin to Pin Note The pinout shown in table represents the input signals to component J15 before the isolation voltage trans former through hole pin 26 KPM216HII ETH User manual CUSTOM 3 7 Driver 3 INSTALLATION The drivers are available for the following operating system OPERATING SYSTEM Windows Linux DRIVER INSTALLATION PROCEDURE Windows XP From the START menu press Enter and key in the path where the SW was saved on your PC then click OK Follow the instructions that appear on the screen to install the driver Windows VISTA 32 64bit Windows 7 32 64bit Follow the instruction get back on the README TXT file you can find it in the software package downloaded in advance All drivers can be found in the DOWNLOAD section of the web site www custom biz CUSTOM User manual KPM216HII ETH 27 3 INSTALLATION 28 KPM216HII ETH User manual CUSTOM 4 OPERATION 4 OPERATION 4 1 Adjusting paper width Paper width may be adjusted from 194mm to 216mm by moving the mobile paper guides as shown in the following figure 4 OPERATION 4 2 Turning on the device Power Supply cable supplied EXTERNAL POWER SUPPLY Ld UNIT OPTIONAL Connect
56. he device operative description of the configuration parameters of the device information for a correct periodic maintenance technical specification for the device and its accessories description and installation of the available consumables for the device description and installation of the available accessories for the device information required for managing the paper alignment information required for contacting the technical service information about special functions available with the device 1 2 Explanatory notes used in this manual NOTE ATTENTION DANGER CUSTOM Gives important information or suggestions relative to the use of the printer Gives information that must be carefully followed to guard against damaging the printer Gives information that must be carefully followed to guard against operator injury or damage User manual KPM216HII ETH 7 1 INTRODUCTION 2 DESCRIPTION 2 DESCRIPTION 2 1 Unpacking the device Remove the printer from its carton being careful not to damage the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service 1 Cable connection for near paper end sensor Power supply cable Upper tray Paper roll 216mm Additional fixing brackets Installation instructions sheet External near paper end s
57. is to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the power supply Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot GENERAL INSTRUCTIONS CUSTOM ENGINEERING S p A declines all responsibility for accidents or damage to persons or property occurring as a re sult of tampering structural or functional modifications unsuitable or incorrect in stallations environments not in keeping with the equipment s protection degree or with the required temperature and humidity conditions failure to carry out maintenance and periodical inspections and poor repair work THE CE MARK AFFIXED TO THE PRODUCT CERTIFY THAT THE PRODUCT SAT ISFIES THE BASIC SAFETY REQUIREMENTS C The device is in conformity with the es sential Electromagnetic Compatibility and Electric Safety requirements laid down in Directives 2006 95 CE and 2004 108 CE inasmuch as it was designed in conformity with the provisions laid down in the follow ing Standards EN 55022 Class B Limits and methods of measurements of radio disturbance characteristics of Information Technol ogy Equipment e EN 55024 Information Technology Equipment Im
58. manual KPM216HII ETH 59 6 MAINTENANCE ide the machine ISOPROPYL ALCOHOL other iquids get insi located on the cover IS NEE MN Z A Lift up the print head using the Clean the dragging roller by using a soft cloth moistened with isopropyl let water or Do not opening slot b Q BUTTON IN UNLOCKED POSITION Disconnect the power supply cable Remove the side cover by rotating the lock unlock EN E O am lt I lt am an BUTTON IN LOCKED POSITION CUSTOM 60 KPM216HII ETH User manual 6 MAINTENANCE CUTTER oA z Z Z Z Z Z Z Z Z Disconnect the power supply cable 4 PN DACH oO BUTTON IN BUTTON IN LOCKED POSITION UNLOCKED POSITION ATTENTION NS N NIS Do not touch the head heating line with bare hands or metal objects zn p Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot Remove the side cover by Lift up the autocutter rotating the lock unlock SM 6 MAINTENANCE N SI SS N E SS ATTENTION c mo brushes Do not let Do not use alcohol solvents or hard water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air Remove any scraps of paper and the accumulated paper dust on the cutter input by using compressed air
59. mn IN AU ar T IN SSS N DOM ATTENTION IQ s LIE lt a SSS ES y Wd WA S IN S N SI IS S E SS Do not touch the head heating line with bare ha metal Objects ands or Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot SSN NG uus Y Y SS NSN Remove the side cover by Lift up the autocutter rotating the lock unlock CUSTOM User manual KPM216HII ETH 57 6 MAINTENANCE SZ o No h SIE J 2 ATTENTION Se O 7 Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine J Al nt Clean the paper output area by using compressed air 6 MAINTENANCE Lift up the print head using the opening slot A located on the cover ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine Z ZA f 7 xj p T M o 0 Pa rents or hard brushes iter or other liquids get inside the machine ffo mid WA _ Ss Qk Z MEN J u 7 li ff A i n I d ES Y jj H m j Y MIROS Zar ix s S Disconnect the Clean the printing head by using power supply cable a non abrasive cloth moistened with isopropyl CUSTOM User
60. mple for paper with holes or gap In the following images the value of Notch Distance parameter is set to A PRINTING DIRECTION Notch front Alignment point 10 ALIGNMENT The following figure shows a section of the device with the paper path and the distances in mm between the align ment sensor the printing head and the cutter cutting line 30 25 9 Autocutter Printing head Notch sensor LLLLLIVL ZA EOC NZ LLL VL O ARAM wt Ki SI T SER y 773 SITE Sip C I SE gt gt gt fa SESS B ne oan KK W SS CC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC C C 0 N VALLLAL LL mum d tnn 27m N N N N N N N N N N N N N N N ESC POS EMULATION To define the alignment point you need to set the printer parameters that compose the numerical value of the Notch Distance parameter see par 5 4 For example to set a notch distance of 15mm between the notch and the alignment point the parameters must be set on the following values Notch Distance Sign Notch Distance mm x 10 Notch Distance mm x 1 Notch Distance mm x 1 O O1 The Notch Distance parameter may be modified as follows during the Setup procedure of the device see chapter 5 by modifying the Setup ini file see par 12 9 by using the 1D E7 command for more details refer to the Commands Manual e by driv
61. munity characteristics Limits and methods of measurement EN 60950 1 Safety of information equipment including electrical business equipment GUIDELINES FOR THE DISPOSAL OF THE PRODUCT The crossed out rubbish bin logo means that used electrical and electronic products shall NOT be mixed with unsorted munici pal waste For more detailed information about recycling of this product refer to the instructions of your country for the disposal of these products Do not dispose of this equipment as miscellaneous solid municipal waste but arrange to have it collected separately The re use or correct recycling of the electronic and electrical equipment EEE is important in order to protect the environment and the wellbeing of humans n accordance with European Directive WEEE 2002 96 EC special collection points are available to which to deliver waste electrical and electronic equip ment and the equipment can also be handed over to a distributor at the mo ment of purchasing a new equivalent type The public administration and producers of electrical and electronic equipment are involved in facilitating the processes of the re use and recovery of waste elec trical and electronic equipment through the organisation of collection activities and the use of appropriate planning ar rangements Unauthorised disposal of waste electrical and electronic equipment is punishable by law with the appropriate penalties
62. ng monitoring the printer status setting operating parameters configuring network settings managing the logos configuring the email service to make diagnostics and maintenance operations easier download printing drivers Before entering in the Embedded Web Server check that the printer is connected and turned on the printer has a network connection based on the IP protocol the following ports are opened if a Firewall is present on computer 9100 or differently set up 15000 15001 15002 have a Web browser on the computer the printer is connected to the network and its IP address and its Subnet Mask are set up in a correct way To check the setting of these parameters open a new terminal window and type ping on the command bar followed by the IP address of the printer The picture shows an example of a positive result after the ping command Otherwise if connection isn t possible to its IP address a failure notice will appear Example ping 192 168 10 37 v Command Prompt Microsoft Windows RP Version 5 1 2600 CG Copyright 19785 2061 Microsoft Corp 2ping 192 168 10 37 Pinging 192 168 10 37 with 32 bytes of data Reply from 192 168 168 357 bytes 32 time ims TITL 64 Reply from 192 168 168 397 bytes 32 timetims TIL 64 Reply from 192 168 10 37 bytes 32 timetims TIL 64 Reply from 192 168 186 377 bytes 32 timetims TIL 64 Ping statistics for 192 168 10 37 Packets Sent 4 Received 4 Los
63. nter print the Set up report of the printer see chapter 5 or use Locator Type in the address bar ftp followed by the IP address of the printer 106 KPM216HII ETH User manual CUSTOM 12 ADVANCED FUNCTIONS 12 7 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk The printer automatically provides to convert BMP image to the error diffusion format in black and white Logos may be stored both on Flash Disk and on the Memory Card The use of the Memory Card allows to handle more logos however the max number of manageable logos is limited by the RAM memory reserved forlogos management Embedded Web Server To add a new logo to the printer enter the PICTURE SETTINGS page of the PRINTER SUPPORT section of the embedded Web Server see the following figure DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Web Site PRINTER SUPPORT Picture Settings Warning Use these function only when the printer is in standby Download Driver All functions below if used while the printer is executing a print job from communication port may corrupt the printout Advanced Function Add New Logo ih NN Piotureto Font Settings Logo Number Firmware Upgrade Logo Destination Flash Disk Send Test Add New Logo File System Free Space Flash Drive Memory Card comam lt 7 E y Free 1 02 Mb Disk Not Found Logo Test Print all Logos 1 Pict1 bmp
64. nter sends the XON 11 on the serial port Activation mode for Busy signal OffLine RXFull Busy signal is activated when the printer is both in OffLine status and the buffer is full AXFul Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface Sharing mode from Mass Storage Disabled sharing mode disabled Enabled sharing mode enabled Numerical address code for the univocal identification of the USB device in case of more than a USB device connected with the same PC 8 9 UNSO NOQA User manual KPM216HII ETH 45 5 CONFIGURATION PRINT MODE Printing mode Normal enables printing in normal writing way Reverse enables printing rotated 180 degrees AUTOFEED Setting of the Carriage Return character CR disabled Carriage Return disabled CR enabled Carriage Return enabled NOTE The parameter is printed only with ESC POS emulation enabled CHARS INCH Font selection 300dpi models A 16 cpi B 28 cpi A 23 cpi B 30 cpi 200dpi models A 11 cpi B 15 cpi A 15 cpi B 20 cpi NOTE CPI Characters Per Inch NOTE The parameter is printed only with ESC POS emulation enabled SPEED QUALITY Setting of printing speed and printing quality Normal High Quality High Speed AUTOMATIC EJECTING Setting of the automatic ejecting function of the last printed ticket in presentation mode Disabled ejecting function disabled Ena
65. o the new IP address set 5 CONFIGURATION 5 6 Hexadecimal dump This function is used to diagnose the characters received through the communication port the characters are printed out both as hexadecimal codes and ASCII codes Once the self test routine has finished the printer enters Hexadecimal Dump mode The printer remains in standby until a key is pressed or characters are received through the communication port For example in the 200 dpi model for every 8 characters received the hexadecimal and corresponding ASCII codes are printed out if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump HEXADECIMAL DUMP 69 6E 65 OA 50 72 Print Line Pri OA 50 72 69 6E 74 nt Line Print 69 6E 74 20 4C 69 Line Print Lin 20 4C 69 6E 65 OA e Print Line P 6E 65 OA 50 72 69 rint Line Prin 50 72 69 6E 74 20 t Line Print L 6E 74 20 4C 69 6E ine Print Line 4C 69 6E 65 OA 50 Print Line Pr 5 CONFIGURATION 50 KPM216HII ETH User manual CUSTOM 6 MAINTENANCE 6 MAINTENANCE 6 1 Ejector paper jam In case of paper jam proceed as follows Lift up the print head using the opening slot A located on the cover lift up the rollers cover ATTENTION b ATTENTION Dono Cd neag nealing ne wil Do not let water or other liquids get inside the device bare hands or metal objects Do not perform any operation inside the Do not insert any kind of object inside the device
66. onds from the end of printing Enabled T out 2m the ticket is retracted after 2 minutes from the end of printing PRINT WIDTH Width of printing area 46 KPM216HII ETH User manual 172 mm 174 mm 176 mm 178 mm 180 mm 182 mm 184 mm 186 mm 188 mm 190 mm 192 mm 194 mm 196 mm 198 mm 200 mm CUSTOM PAPER THRESHOLD NOTCH ALIGNMENT NOTCH THRESHOLD NOTCH DISTANCE PAPEREND BUFFER CLEAR CUSTOM 5 CONFIGURATION Threshold value in percent for the recognition of the presence of paper by the paper presence sensor 30 60 90 40 70 50 80 Management of the alignment notch Disabled P the notch alignment is not performed Enabled the notch alignment is performed Threshold value in percent for the recognition of the presence of notch by the notch sensor 30 60 90 4096 70 50 80 NOTE If the Notch Alignment parameter is disabled this parameter is not printed Notch Distance is the minimum distance in mm between the upper edge of ticket and the notch see chapter 10 The numeric value of the distance is made up with the following four parameters for the setting of three digits two for the integer part of the number and one for the decimal part and of the sign Sign setting NOTCH DISTANCE SIGN D va Hi positive distance negative distance Setting the digit for tens NOTCH DISTANCE mm x 10 0 2 4 6 8 1 3 5 7 9 Setting the digit for units NOTCH DISTA
67. or metal objects aS ee ae P I Do not perform any operation inside the printe ately after printing because the head and m N N become very hot N ZA C ul N m r immedi ZQ MMA J fy motor tend to Dn ey I HG I HY N i II CA ES N Sn II SS L ZI gt Ps u hi Lift up the autocutter CUSTOM User manual KPM216HII ETH 39 4 OPERATION CONTACTS Insert the memory card into the slot taking the contacts facing up 5 CONFIGURATION 5 CONFIGURATION 5 1 Configuration mode To enter the configuration mode and print a SETUP report with the operating parameters of the printer proceed as follows LINE FEED KEY POWER SUPPLY KPM216HII printer SCODE code BCODE code FCODE code UCODE code DCODE code CPLD PRINTER TYPE PRINTING HEAD INTERFACE ETHERNEIZEIBE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST Zus w The device prints a SETUP report 5 CONFIGURATION LINE FEED FORM FEED KEY KEY DHCP Client Disabled FTP Server Enabled IP Address 192 168 10 37 Subnet Mask Default Gateway LF to modify parameter FF for next parameter LF FF exit Setup Ecr Printer Emulation i Proceed with the configuration by using the keys according the functions printed on paper For
68. pi models The quality of TrueType fonts and the correct positioning into the printable area will result from the font producers and the font implementation The available code tables are PC437 PC850 PC860 PC863 PC865 PC858 PC866 PC852 WPC1252 For the correct printing of the code tables it is necessary that the selected TrueType font contains all the characters in the tables Otherwise the symbol will be printed instead the missing character All commands for printing configuration are usable both with TrueType fonts and with embedded fonts It is possible to address the TrueType font respects the UNICODE standard see www unicode org by using UTF 8 or UTF 16 encoding 7 7 Character sets in SVELTA emulation 7 SPECIFICATIONS In SVELTA emulation the printer has 20 embedded fonts of varying width which may be accessed through control characters see commands description in SVELTA emulation of Command Reference The following list shows the font available and relative dimensions in dot Font HEL8PT8 Font HEL10PT8 Font HEL14PT8 Font HEL16PT8 Font 18x24 Font 14x24 Font 10x24 Font 8x12 Font 8x12 2 Font 12x12 Font 14x11 Font 16x24 Font 16x24 1 9 Font 16x24 2 9 Font 20x15 Font 28x20 Font 14x24 1 9 Font 16x24CN 9 Font OCRB 20x32 A A NNN A Proportional Font with fixed height H 28 dot Proportional Font with fixed height H
69. r metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot U Lift up the autocutter Remove the damaged paper from the autocutter and check the presence for paper scraps inside the printer carefully remove all scraps of paper If necessary use tweezers 6 MAINTENANCE Insert the new paper see previous paragraphs 6 MAINTENANCE 6 3 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life The following table shows the recom mended planning for the cleaning operations EVERY PAPER CHANGE Printing head Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Ejector Use compressed air Cutter Use compressed air Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Printer case Use compressed air or a soft cloth For specific procedures see the following pages NOTE If you use the device in dusty environments you must reduce the intervals between the cleaning operations 6 MAINTENANCE 6 4 Cleaning For periodic cleaning of the printer see the instructions below SENSORS Disconnect the Lift up the print head using the power supply cable opening slot A located on the cover 0 EIS G LOCKED POSITION UNLOCKED POSITION VA WA P
70. show the functions of printer s keys according to the operating condition of the device POWER UP LF FF LF FF Hold down Hold down printing printing SETUP report FONT TEST j LF FF LF FF LF FF ae LEN Fast push enter the SETUP MODE print the SETUP report S BM 5 for the printer parameters with Ethernet parameters loe eae and enter the SETUP MODE LF FF LF F F LF FF LD LOIS Fast push exit the parameter SETUP MODE Fast push 2 DESCRIPTION STANDBY Fast push Advance the paper preset length Is the Notch Alignment parameter set on Disabled see Setup NO YES Pin ing demo ticket 14 KPM216HII ETH User manual perform the ticket alignment LF FF Reset CUSTOM 2 DESCRIPTION 2 5 Status led flashes The Status led indicates hardware status of device Given in the table below are the various led signals and the cor responding printer status STATUS LED DESCRIPTION O OFF PRINTER OFF GREEN ON PRINTER ON NO ERROR 1x RECEIVE DATA GREEN 2x RECEPTION ERRORS PARITY FRAME ERROR OVERRUN ERROR COMMUNICATION ln 3x COMMAND NOT RECOGNIZED 4x COMMAND RECEPTION TIME OUT 2x HEADING OVER TEMPERATURE 3x PAPER END YELLOW em RECOVERABLE e 4x PAPER JAM ERROR I 5x POWER SUPPLY VOLTAGE INCORRECT 6 x COVER OPEN 3x RAM ERROR RED 4x EEPROM ERROR UNRECOVERABLE E dg ENSE 5x CUTTER ERROR 6x CUTT
71. t B thz loss Approximate round trip times in milli seconds Minimum Ams Maximum fms Average Ams ERR 12 ADVANCED FUNCTIONS 12 3 Embedded Web Server access To enter the Embedded Web Server type the IP address assigned to the printer into Web browser For example if IP address of the printer is 192 168 10 37 type in the Web browser http 192 168 10 37 On the screen will appear the internal default page that corresponds to the section Device Info The home page is divided into 6 areas whose functions are described below 1 SECTIONS The web server has three sections listed within each web page These sections are Device Info Printer Settings Printer Support CURRENT PAGE Reports section currently displayed TOOLS Lists the tools available within the chosen section PRINTER PICTURE Displays a picture representative of the printer operational status The picture changes depending on the parameters reported in area number 5 5 REAL TIME STATUS Report a list of operating parameters controlled and monitored in real time with a regular refresh from 5 to 15sec 6 TIME AND DATE Displays the current time and date qu lt lt lt w lt lt lt lt A lt ww lt lt ww Web Site Ticket Printer 2 1 00 U U U U U U CU U 9 9 944 r MT 5 r a 3 RealTime Status Model Information Printer Param
72. t may corrupt the printout Test Page Exec Test Page Logo Description Logo Test Print all Logos Logo Test Exec Logo Test Font Test Font Description ESC POS 11 CPI v Font Test Exec Font Test Notch Autoset Advanced Function Exec Notch Autoset Characterize Paper Exec Paper Characterization Align icket to print Exec Align Align ticket to cutter Exec Align to cut Cut Paper Exec Paper Cut Reset To Factory Default Reset To Factory Default 104 KPM216HII ETH User manual CUSTOM 12 ADVANCED FUNCTIONS 12 5 Locator With the printers it is possible to use an external software to perform a search for printers connected to the network with Ethernet cable even without knowing the IP addresses of individual printers The following figure shows the software interface 1 DEVICES Displays the list of the connected printers 2 START Stars a new search 3 CONF Enters the configuration window of the network parameters of the selected printer r CeEthLctr lt PRINTER gt Icon Small Icon List Details m PRINTER 1 gt DDD40175 192 168 10 37 255 255 240 0 DD DE E 2 8 7 07 04 m PRINTER 2 ODD40175 192 168 10 44 255 255 240 0 00 0E E 2 69 01 02 gt s ee s Q9 TXLie Q9 RXLife P ri CUSTOM User manual KPM216HII ETH 105 12 ADVANCED FUNCTIONS
73. t Embedded Font Charmap Delete Existing Font Font Description Vera tt Flash Disk Delete Font Delete Selected Font CUSTOM User manual KPM216HII ETH 109 12 ADVANCED FUNCTIONS Mass Storage FTP Server It is possible to add the new font directly into the folder FONTS on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 NOTE To know the IP address of the printer print the Set up report of the printer see chapter 5 or use Locator Type in the address bar ftp followed by the IP address of the printer NOTE Uploading the new font directly from the Font folder of Microsoft Windows directory remember that the displayed font name into the Font folder may not match the real name of the font file 110 KPM216HII ETH User manual CUSTOM 12 ADVANCED FUNCTIONS 12 9 Setup Embedded Web Server Printer permits the configuration of default parameters for printer and network setup by entering the PRINTER SETUP page and the NETWORK SETUP page of the PRINTER SETTINGS section of the embedded Web Server see the following figure DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Web Site PRINTER SETTINGS May 2010 Printer Emulation ESC POS TM Today Prin
74. t holes Place the paper roll holder behind the printer To load paper refer to the instructions indicated in par 4 3 of this manual PAPER ROLL HOLDER DIMENSIONS AND PAPER ROLL SPECIFICATIONS in mm amp Max 180 Max 216 NOTE For external rolls diameter higher to 100mm it s recommended to use a paper pre tensioning device CUSTOM Usermanual KPM216HII ETH 87 9 ACCESSORIES 9 2 Kitfor near paper end For the device is available a kit of wirings with near paper end sensor 26300000000602 supplied as an accessory The kit includes 1 Wiring assembled with near paper end sensors board 2 Plastic spacer 3 Fixing screw 4 Shield To assemble the near paper end sensor to roll holder support proceed as follows Fix the near paper end circuit as shown using the spacer and the screw Connect the near paper end cable with the printer 10 ALIGNMENT 10 ALIGNMENT Device is provided with a sensor for the use of alignment notch in order to handle roll of tickets with pre printed fields and a fixed length The alignment notch may be formed by e black mark printed on paper see par 7 5 All alignment sensor is a reflection sensor this kind of sensor emits a band of light and detects the quantity of light reflected to it The presence of the notch is therefore detected by the amount of light that returns to the sensor con sidering that the light is reflected by the white paper and absorbed by the
75. t of the printer see chapter 5 or use Locator Type in the address bar ftp followed by the IP address of the printer ATTENTION The configuration file PictList ini on the printer s Flash Disk has to be modified even if the new added logo is stored on SD MMC 108 KPM216HNETH uemawd CUST M 12 ADVANCED FUNCTIONS 12 8 Fonts management It is possible to store new font in addition to default fonts stored on Flash Disk Fonts may be stored both on Flash Disk and on the Memory Card The use of the Memory Card allows to handle more fonts however the max number of manageable fonts is limited by the RAM memory reserved for fonts management Embedded Web Server To add a new font to the printer enter the FONT SETTINGS page of the PRINTER SUPPORT section of the em bedded Web Server see the following figure DEVICE INFO PRINTER SETTINGS PRINTER SUPPORT Web Site PRINTER SUPPORT Font Settings Warning Use these function only when the printer is in standby DownloadlBnver All functions below if used while the printer is executing a print job from communication port may corrupt the printout Advanced Function Add New Font Send Font Add New Font File System Free Space Flash Drive Memory Card 1 Picture Settings Font Settings Firmware Upgrade Free 1 02 Mb Disk Not Found Font Test Font Description Vera ttf v ESC POS 11 cpi v Flash Disk Font Test Exec Font Test Prin
76. ter Setup Sun Mon Tue Wed Thu Autofeed CR disabled Network Setup rawa 2 3 4 5 6 Email Setup Chars inch A 15 B 20 opi 12 13 16 17 18 19 20 23 24 25 26 27 Print Mode Normal 30 31 Email Log Busy Condition RxFull 12 00 Print Density 0 Select date Speed Quality High Speed Paper Width 82 mm Paper Threshold 40 96 U a m x v U b 3 at o Q o EM MIE SML MIE MIL MIL IIE Notch Position Disabled Notch Threshold 40 K3 Notch Distance 0 0 Ticket Locking Disabled Paper End Buffer Clear Disabled COM Port Settings RS232 Baud Rate 115200 bps RS202 Data Lenght 8 bits chr Mass Storage FTP Server It is possible to configure the default parameters for printer and network setup by editing the Setup ini file on the printer Flash Drive You can enter the Flash Drive by files sharing from Mass Storage or by files sharing from FTP Server connection see par 12 1 In both cases the relative parameter should be enabled during the configuration process see chapter 5 After editing printer s parameter simply save the Setup ini file to make the modifies activated CUSTOM User manual KPM216HII ETH 111 12 ADVANCED FUNCTIONS The Setup ini file is a configuration file that contains all the configurable parameters listed in text format and divided into some sections indicated in square brackets The available values for every parameter are liste
77. th the measures specified 3 INSTALLATION a I y Lt E T NPE wiring Connect the wiring coming from the near paper end sensor board at the connector shown in figure 22 KPM216HII ETH User manual CUSTOM 3 INSTALLATION 3 5 Connections for Ethernet model The following figure shows the possible connections for device LET 11 L S S 2 3 S 9 Qn 9 N S 22 X D oq cS is gt OD 3 D WU e m G 9 G gt G W 5 c N nS pr Z uj 4 x 0 V SI CS lt 8 E D ro me E 5 E E d Lu s Y V S USB PC HUB RS232 POWER SUPPLY ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable 3 INSTALLATION 3 6 Pinout POWER SUPPLY Male Molex connector vertical no 39 30 0060 24 Vdc 1 24 Vdc 24 Vdc J19 GND GND x 6 esp ATTENTION Respect power supply polarity Nota Power supply cable The following figure shows the connector pinout of the power supply cable for the device Power supply cable USB INTERFACE Female USB type B connector 1 USBO VBUS in D0 in out D0 in out J4 GND SHIELD SH2 SHIELD 24 KPM216HII ETH user manual 1 2 I 4 9 6 Hed not connected Hed Black not connected Black Female connector Molex n 39 01 2065 PIN Cableecolor Signal 24V 24V 24V GND GND GND
78. the power supply cable supplied to an external power supply unit optional Power Supply cable supplied Connect the power supply cable to the connector of the printer see par 3 6 4 OPERATION 4 3 Paper insertion Each time you change the paper check inside the printer To change the paper proceed as follows E www m Adjust the paper width see previous paragraphs ATTENTION Make sure the cut is straight Place the paper roll so that it unrolls in the direction shown in figure 4 OPERATION Paper out in horizontal position The following figure gives the limit positions of the paper roll related to the printer for a correct paper loading without a paper roll holder support The direction of the paper will always form a maximum angle of 20 or 20 with the insertion plane of paper inside the printer 32 KPM216HII ETH User manual CUSTOM 4 OPERATION 4 4 Issuing ticket The printer allows you to choose between different operating modes for the issuance of printed tickets The operating modes shown in the following images depend on the settings of the configuration parameters and commands sent to the printer NOTE For further information refer to Chapter 5 and to the Commands Manual PRESENT MODE Paper input Printing head

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