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NETGEAR genie Apps User Manual

1. The media service restarts Refresh the Source Folder Scan the source device list when no source device is found gt Torefresh the source folder 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it Share Files and Printers 35 NETGEAR genie Apps 3 Launch the genie app and tap Login A login prompt displays 4 Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive 5 Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays 6 Tap the Option button Restart media service Refresh source folder Share files in network on Allow play in network Cr Note Restart media serveice when the wireless network setting is changed Share file in network to allow people access files of this device over the network Allow play in network to allow people use this device to play files over the network Tap Refresh source folder if there s any change in media folder s 7 Tap Refresh source folder The source device list is scanned Manage My Media File Sharing By default My Media is set up to share files in the network and to allow play in the network gt To manage My Media settings 1 To allow file sharing set the Share files in network setting to ON This setting is ON by default to let you use other devices on your home netwo
2. Use PING to test whether your computer can reach a particular host or website E Type the name or IP address ofthe host and click the button Host www netgear com cD Trace Route Reply from 54 201 82 15 bytes 32 time 60ms TTL 49 DNS Lookup Reply from 54 201 82 15 bytes 32 time 57ms TTL 49 Reply from 54 201 82 15 bytes 32 time 54ms TTL 49 Reply from 54 201 82 15 bytes 32 time 56ms TTL 49 Computer Profile Finished 5 Click the Ping button on the left side of the screen 6 In the Host field type a URL 7 Click the Ping button located next to the URL The router displays ping results Use Desktop genie to Run Traceroute To display the route and measure transit delays of packets across an IP run the traceroute utility gt To use traceroute 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays Administration and Troubleshooting 53 4 5 6 NETGEAR genie Apps Select Network Support gt Tools The Tools screen displays Click the TraceRoute button on the left side of the screen Support If you would like to check the quality of your Internet Connection these tools may be of assistance Use TRACE ROUTE to identify the route taken by data packets from your computer to the host Trace route helps the trained eye locate routing problems or fire
3. lap the Turbo Transfer button oa If you do not see the Turbo Transfer button swipe the screen to display more buttons A list of devices on your network displays Tap a device to select it When prompted select a file type You can select Photo Video or History record A list of files displays Select a file and tap the Done button Tap the Send buiton A copy of the file is sent to the device and a message about the file displays on the device Note If the file is not received at the destination device restart the NETGEAR genie app on both devices and try again Share Files and Printers 29 NETGEAR genie Apps Manage the Turbo Transfer Power Saving Feature To conserve battery power for your phone or tablet genie comes with a Turbo Transfer power saving feature automatically enabled With the power saving feature enabled other genie devices on your network can only transfer files to this device or access media files on this device when you navigate to the Turbo Transfer or My Media screen gt To view or change the power saving settings 1 2 3 5 6 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app The genie Home screen displays Tap the Turbo Transfer button BZ If you do not see the Turbo Transfer button swipe the screen to display more buttons A list of devices on your network displays Tap the Power Save option To cha
4. Play mode is not available e Control mode is always available because it shows the name of the playing media play progress volume and play controls Playing Playing a lt Tap to switch NETGEAR Genie n aa mode an Control mode N NETGEAR genie Share Files and Printers 34 NETGEAR genie Apps Restart My Media Service Restart media service or refresh the source folder if you do not see all network UPnP devices Restart My Media service when a WiFi setting is changed or no player is found To restart media service 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Option button 6 48 PM Option Restart media service Refresh source folder Share files in network on Allow play in network on Note Restart media serveice when the wireless network setting is changed Share file in network to allow people access files of this device over the network Allow play in network to allow people use this device to play files over the network Tap Refresh source folder if there s any change in media folder s 7 Tap Restart media service
5. The router guest network settings are updated and the new guest network settings display The screen displays a QR code that can be used to connect to the guest network Use a QR Code to Connect to a WiFi Network One NETGEAR genie app can generate a QR code for your router s WiFi network and guest access Other phones and tablets can then use their own genie app s QR code scanner to scan and connect to the WiFi network For you to use a QR code your phone or tablet must include a camera and you must install the genie app on it Note You can use the Kindle Fire to generate a QR code but because it does not include a camera the Kindle Fire cannot scan QR codes gt To use a QR code to connect to the WiFi network 1 Launch the genie app lf you do not see the QR code button swipe to display more buttons 2 Tap the QR Code button Ea 3 When prompted align the QR code within the frame 4 Tap Scan Your phone or tablet scans the QR code for the network If you are using an Android device it connects to the WiFi network automatically For other WiFi devices the password is copied into the clipboard If you are prompted to enter a password to connect to the network paste the password from the clipboard Manage Your WiFi Network 26 Share Files and Printers This chapter contains the following sections Use the genie App to View a Network Map Use Desktop genie to View a Network Map Use the genie App to Send Files w
6. storage device attached to the router 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Swipe to display more buttons Share Files and Printers 38 NETGEAR genie Apps 7 Tap the ReadySHARE button KISS The shared files and folders on the storage device connected to the router display For details about how to set sharing permissions for files on the storage device see the user manual for your NETGEAR router Use Desktop genie to Manage a Storage Device Connected to the Router You can access a storage device that is connected to the router s USB ports or eSATA port Not all router models include these ports gt To manage a storage device 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays 4 Select ReadySHARE 5 If prompted enter the router user name and password The router user name is admin and the default password is password The ReadySHARE screen displays the ReadySHARE features available on your
7. you use to manage your WiFi connections Locate your home network and join it Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays Select Router Settings If prompted enter the router user name and password The router user name is admin and the default password is password The Router Settings screen displays with the Wireless Settings tab selected Select Update Wireless Settings ReadySHARE Guest Access Traffic Meter Tr Router Update p This feature can help you download the latest router firmware Router Model WNDR3800 Firmware Version V1 0 0 25 Click the Next button The genie app checks for firmware updates You see either the message Current firmware version is the most recent or a screen that shows that a newer firmware version is available If a newer firmware version is available click the Next button Follow the onscreen instructions to download the firmware and update the router Administration and Troubleshooting 51 NETGEAR genie Apps Use the genie App to Reboot the Router gt To reboot the router using a smartphone or tablet E 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Andr
8. 1 5 BB oo 54 201 82 15 Computer Profile 6 Click the DNS Lookup button located next to the Host field The results of the DNS lookup display Use Desktop genie to View a Computer Profile View details about the computer that you are currently using such as its current network connections and operating system gt To view a computer profile 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon S on your desktop or in the Windows taskbar The Home screen displays 4 Select Network Support gt Tools The Tools screen displays Administration and Troubleshooting 55 NETGEAR genie Apps 5 Click the Computer Profile button FAQ Support If you would like to check the quality of your Internet Connection these tools may be of assistance 4 Your Computer Details 4 Network Interface Ping 0 gt 1 4 Operating System Trace Route Caption Windows 7 CSDVersion Service Pack 1 WindowsDirectory C Windows DNS Lookup Use Desktop genie to Access Network Support Network support helps you solve a network problem or learn more about your network gt To get network support 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays 4 Select Network Support Home FAQ Tools Support Int
9. 1 Right click the genie app icon in your system tray 2 Select Settings 3 Clear the Enable Autostart check box gt To use the genie app to manage a router 1 Connect your computer to your NETGEAR router with WiFi or with an Ethernet cable 2 Double click the genie app icon on your desktop to display the genie app screen Use the genie App to Log In to Your Router You can use the genie app to log in to your router so that you can view or change its settings If you are using a smartphone or tablet you must join the router s WiFi network If you are using a computer you can use WiFi or an Ethernet wired connection gt To log in to your router from your smartphone or iPad 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Launch the genie app and tap Login A login prompt displays Getting Started 7 NETGEAR genie Apps Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Use Desktop genie to Log In to Your Router gt To log in to your router from a computer 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon S on your desktop or in the Windows taskbar The Home screen displays Select Router Setti
10. Download average e Total average gt To set up the traffic meter with desktop genie 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon gt on your desktop or in the Windows taskbar Manage Your Internet Connection 17 NETGEAR genie Apps The Home screen displays 4 Select Router Settings A login prompt displays 5 Enter the router user name and password The router user name is admin and the default password is password 6 Click the Traffic Meter tab The Traffic Meter screen displays 7 Select the Enable radio button or the Disable radio button 8 Click the OK button The app receives a router response and the screen updates 9 Adjust the settings as needed e Monthly Limit Traffic limit by MB per month e Counter Start Day The date to restart the counter Select a number from 1 to 28 Each month includes at least 28 days e Counter Start Time The time to restart the counter e Traffic Volume Limit Select an option No Limit Download Only or Upload Download 10 When you finish tap the Save button Manage Your Internet Connection 18 Manage Your WiFi Network This chapter contains the following sections Use Desktop genie to Manage WiFi Connections Use Desktop genie to View the WiFi Channel Usage in Your Area Use Desktop genie to Change the WiFi Channel for Your Home Network Use the genie App to Change the Router Wi
11. Fi Settings Use Desktop genie to Change the Router WiFi Settings Use Desktop genie to Export the Router s WiFi Settings to a USB Device Use the genie App to Set Up a Guest WiFi Network Use Desktop genie to Set Up a Guest WiFi Network Use a QR Code to Connect to a WiFi Network 19 NETGEAR genie Apps Use Desktop genie to Manage WiFi Connections You can connect to a different WiFi network When you connect to a WiFi network genie adds that network to a list of WiFi networks The preferred network is at the top of the list You can change the preferred WiFi network gt To connect to a different WiFi network with desktop genie 1 2 3 4 pi Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon S on your desktop or in the Windows taskbar Select WiFi Connection A list of WiFi networks in your area displays Select a network and click the Connect button If prompted enter the password for the network Your computer or device joins the network gt To specify the preferred network 4 2 3 4 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon ww on your desktop or in the Windows taskbar Select WiFi Connection A list of WiFi networks that you connected to previously displays The preferred WiFi network is at the top of the list Click the Manage button The Preferred Net
12. NETGEAR NETGEAR genie Apps User Manual November 2014 202 11496 01 350 East Plumeria Drive San Jose CA 95134 USA NETGEAR genie Apps Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Contents Chapter 1 Getting Started Install NETGEAR genie Apps on Smartphones and Tablets 6 Install the NETGEAR genie Desktop App on a Computer 0 7 Use the genie App to Log In to Your Router cc cece cece eens 7 Use Deskto
13. R genie app on both devices and try again Share Files and Printers 31 NETGEAR genie Apps Share Media Between Your Mobile Device and Your Home Network You can use the My Media feature to play media from devices on your home network on your mobile device You can also play media that is on your smartphone or iPad on other devices in your home network For the genie mobile app to find the network devices each device must use Universal Plug and Play UPnP My Media The My Media view that displays depends on which of the following items you select at the bottom of the screen e Source View a list of devices on your network that are sharing media files e Player View a list of devices that can play media files over the network e Playing View and control media that is playing on the selected player e Option Go to the Option screen Use Your Mobile Device to Play Media from Your Home Network You can use My Media to play media from your home network To play the device must support the DLNA Player profile Game consoles like Xbox 360 or PS3 and DVRs do not support the DLNA Player profile For this reason they do not display as players in My Media My Media finds only the media types supported by the player For example an iPad does not play Adobe Flash files because this format is not supported gt To play media on your mobile device 1 Open the app that you use to manage your WiFi connections 2 Locate your home
14. Your Home 0 000 c cece ee eens 43 View the Network SEIT u 655944 4 6 ren 44 View Channel Interference 0 0 0 ccc cece cece e eens 45 View a Channel Graph ac 24 4044 boo bie evades ea en 46 View a Wiki Signal Graph p 2dcscaceecceecercaesdeaiwndaceseudengaesbonwe 47 Chapter 6 Administration and Troubleshooting Use the genie App to Register Your Product 0c cece cece eee 50 Use Desktop genie to Register Your Product 00 0 eee eee eae 50 Use Desktop genie to Update the Router Firmware 0005 51 Use the genie App to Reboot the Router ccc cece eee 52 Use Desktop genie to Reboot the Router ccc cece ee eee ees 52 Use Desktop genie to Run Ping TeSt ccc cece eee nen 53 Use Desktop genie to Run Traceroute 0 cece cece eee ees 53 Use Desktop genie to Performa DNS Lookup 00 e cece eee 54 Use Desktop genie to View a Computer Profile 2 0 0 ce eae 55 Use Desktop genie to Access Network Support 00 0 e ee eeee 56 Getting Started NETGEAR provides free desktop and mobile genie apps that let you manage your router This manual guides you through the installation and setup procedures for both types of genie apps This chapter covers the following topics Install NETGEAR genie Apps on Smartphones and Tablets Install the NETGEAR genie Desktop App on a Computer Use the genie App to Log In to Your Route
15. a Channel Graph e View a WIFI Signal Graph 42 NETGEAR genie Apps View the WiFi Signal Strength You can view the WiFi signal strength in your current location gt To view the Wifi signal strength 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Launch the genie app The genie Home screen displays 4 Tap the WiFi Analytics button CJ 5 Tap the Signal Strength button X Back Signal Strength Connected bo ngguest Test WiFi in Different Rooms in Your Home You can test the WiFi signal strength in each room and save the results with room names gt To test WiFi in different rooms 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Launch the genie app The genie Home screen displays 4 Tap the WiFi Analytics button V Android genie WiFi Analytics 43 NETGEAR genie Apps 5 Tap the Home Testing button a Back Home Testing Connected bo AcHuesl G2 Add Edit Del Bedroom Now 82 signal and 5 Mbps M A Bedroom MA N A Home Office 6 Select the name of the room where you are located You can use the Add Edit and Del buttons to customize the room choices 7 Tap the Test button The genie app tests the WiFi signal in your location and displays the results The results are saved View the Network Status You can view a list of WiFi networks in your area an
16. a setting to display a detail screen e Name SSID The name of the WiFi network e Channel The channel for the WiFi signal Usually this field is set to Auto so that the router selects the best channel for its signal You can select a specific channel number e Key Password Go to the Wireless Security screen and view or change the WiFi security setting for the home network When you finish making changes tap the Save button The router settings are saved Use Desktop genie to Change the Router WiFi Settings Note When the router s WiFi settings are changed it must disconnect all computers and WiFi devices from the WiFi network After the change takes effect you can join the WiFi network with its new settings Manage Your WiFi Network 22 NETGEAR genie Apps gt To change the router s WiFi settings 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays 4 Select Router Settings A login screen displays 5 Enter the router user name and password The router user name is admin and the default password is password The Router Settings screen displays with the Wireless Settings tab selected 6 Click the Modify button The screen adjusts Wireless Settings ReadySHARE Guest Access Traf 4 gt Wireless Name SSID NETGEARIE Channel Selection Auto Security Options No
17. ays 6 56 PM Guest Access Guest Access on Name SSID NETGEAR_GUEST gt Key Password test123456 gt Time Period Always gt Tap the guest access settings to display detail screens e Name SSID The name of the WiFi guest network e Key Password WiFi security setting for the guest network e Time Period Set the time period for the guest network You can set it to Always or specify a time period so that you will get a reminder to turn it off You can select the number of hours 1 Day or 1 Week When you finish tap the Save button Use Desktop genie to Set Up a Guest WiFi Network If your router supports a guest WiFi network you can view and change the settings A guest network allows others to use your WiFi router to access the Internet but not content on other computers or devices on the same network To set up a guest network 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon ar on your desktop or in the Windows taskbar The Home screen displays Select WiFi Connection gt Guest Access Click the Modify button Manage Your WiFi Network 25 NETGEAR genie Apps Select the Enable Guest Access radio button The Guest Access screen displays the default guest network settings Change the settings as needed to customize your guest network Click the Apply button When prompted to confirm the change click the OK button
18. connections 2 Locate your home network and join it 3 From the menu bar select NETGEARGenie gt About The About screen displays Getting Started 9 Manage Your Internet Connection This chapter contains the following sections Use Desktop genie to Monitor Your Internet Connection Use Desktop genie to Perform a Speed Test of Your Internet Connection Use Desktop genie to Fix an Internet Connection Problem Use the genie App to Set Up Parental Controls Use Desktop genie to Set Up Parental Controls Use the genie App to Set Up the Traffic Meter Use Desktop genie to Set Up the Traffic Meter 10 NETGEAR genie Apps Use Desktop genie to Monitor Your Internet Connection gt To monitor your Internet connection 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays 4 Select Internet a 1 8 www netgear com Speed Test Speed Test or go to http www speedtest net Enter a website to test its downloading speed or click the link to test your ISP connection speed NETGEAR is not associated with http www speedtest net I HJ Download V Hl Upload sll u Tl F i ll 10Mbps v High Traffic Threshold The status of your Internet connection displays Use Desktop genie to Perform a Speed Test of Your Internet Connection gt To perform a speed test 1 Open th
19. d the signal strength for each network You can filter the list and you can specify when to scan the WiFi signals and for how long gt To view the network status 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Launch the genie app and tap Login The genie Home screen displays 4 Tap the WiFi Analytics button D Android genie WiFi Analytics 44 5 Tap the Network Status button NETGEAR genie Apps D Back Network Status Connected to ngquest Filter Bosh NETGEARDS Ch 11 Mac ID 08 bd 4t aacdd fb B2 3dEm 5H 06300 56G Ch 36 Mac 10 41 bcSeS3 0e 57 iT B5d bmn NETGEAR40 5G 1 Ch 44 Mac ivedfeafTd adied TAA 7dm NETGEARD25317_5G Ch 128 Mac 10 04 ae BEY Td Bm NETGEARSO 5G Ch 44 a a o isa a or ee mi haa Scan Now Filter C avtoscanevery 3 _ seconos A list of WiFi networks in your area displays with the signal strength shown for each 6 To select the networks that you want to view tap the Filter button 7 To change the frequency of auto update select the AUTO SCAN EVERY check box and enter a different number in the SECONDS field View Channel Interference If many WiFi networks are broadcasting their WiFi signal using the same channel interference is likely to occur on that channel You can view the channel interference and select a different channel for your WiFi network if needed gt To view channel interf
20. e app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays Manage Your Internet Connection 11 NETGEAR genie Apps 4 Select Internet BIS www netgear com Speed Test Speed Test or go to http www speedtest net Enter a website to test its downloading speed or click the link to test your ISP connection speed NETGEAR is not associated with http www speedtest net I Download I Upload aldil ii F M Hil 10Mbps v High Traffic Threshold rl Q 5 In the Speed Test field type the URL for a website 6 Click the Speed Test button The download speed from the website displays Use Desktop genie to Fix an Internet Connection Problem gt To fix an Internet connection problem 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon gt on your desktop or in the Windows taskbar The Home screen displays 4 Select Internet If your Internet connection is not working the Internet pane on the Home screen is red The genie app tries to detect and fix the problem AT ie r us Fixing network Do not carry out other operations This may take several minutes Please wait _ Show details The screen adjusts based on the results Manage Your Internet Connection 12 NETGEAR genie Apps e If the Interne
21. e device type or device name on the detail screen tap the Edit button Use Desktop genie to View a Network Map The network map shows the router s Internet connection and computers and devices that are connected to the router You can use the Turbo Transfer feature from this screen to copy files from one device to another gt To view a network map 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon S d on your desktop or in the Windows taskbar The Home screen displays Select Network Map Share Files and Printers 28 NETGEAR genie Apps The network map displays A good connection is shown in green A red line indicates a connection that is not working To see information about a device click that device icon If the map does not find the device type you can specify the device type For notifications select the Notify me of new devices that connect to the network check box The genie app notifies you every time a new device joins your network Use the genie App to Send Files with Turbo Transfer lf at least two computers or devices are connected to your network you can use the network map to copy files from one device to another To send files with Turbo Transfer 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app The genie Home screen displays
22. e sure that your computer can print to the printer The printer can be connected to the computer using USB or it can be connected to the router either wirelessly or using the router s USB port with NETGEAR ReadySHARE Printer support Step 2 Select the printer Your iPad iPhone or iPod Touch wirelessly connected to the router can now see this printer in its Print function A list of printers on the network displays 7 Select the check box for a printer 8 On your iOS device select Print from the menu of Mail Safari Photos Notes or any other app with print capability 9 Tap Print AirPrint Example gt To print a photo in an iOS device through AirPrint 1 Connect to the WiFi network with the printer 2 Launch the genie app The Home screen displays 3 Select AirPrint Share Files and Printers 40 NETGEAR genie Apps 4 Tap the Action button and tap the Print button Edit Slideshow p Email Photo Message Use as Wallpaper Tweet Frint Copy Photo 5 Tap Select Printer if there is not a printer assigned yet 6 In the Printer list select a printer 7 Tap Print to print the photo Share Files and Printers 41 Android genie WiFi Analytics The Android genie app includes WiFi analytics This chapter contains the following sections e View the WiFi Signal Strength e Test WiFi in Different Rooms in Your Home e View the Network Status e View Channel Interference e View
23. erence le 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app The genie Home screen displays Tap the WiFi Analytics button I Android genie WiFi Analytics 45 NETGEAR genie Apps 5 Tap the Channel Interference button Back Channel Interference Connected to nggquest Curent Channel amp seingwotsontis Es poor channel Recommended Channels 3 453 9 10 11 49 178 Channel Humber of Hetworks Note To change the WiFi channel use the Wireless Settings screen For more information see Use the genie App to Change the Router WiFi Settings on page 22 View a Channel Graph You can view a graph that shows channel usage for the WiFi networks in your area gt To view a channel graph 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login The genie Home screen displays Tap the WiFi Analytics button J Android genie WiFi Analytics 46 NETGEAR genie Apps 5 Tap the Channel Graph button ie Back Channel Graph Connected bo ngguest You can use the Select Network and Filter buttons to view specific networks and channels View a WiFi Signal Graph A WiFi signal graph shows the strength of WiFi signals over time gt To view a signal graph 1 Open the app that you use to manage your WiFi connections 2 Locate your ho
24. ernet Frequently asked questions for your NETGEAR product are answered here WiFi Connection How can a new computer or wireless device connect to my wireless network Router Settings r A nanan I can connect to the router but not to the Internet Parental Controls What to do first when there is no connection to the router or the Internet Ready SHARE What is the password to log in to my router AirPrint My router stopped working and the Power LED blinks slowly what should I do Network Support Troubleshooting Wireless Networks One PC is not connected to the Internet but other PCs are What kind of wireless security should use for my network Frequently asked questions FAQs display 5 To access NETGEAR support click the Support tab 6 Click a button to select an option Administration and Troubleshooting 56 NETGEAR genie Apps Downloads See downloads for your product at the NETGEAR website Forums Visit forums for NETGEAR products Register Your Product Register your product so that you can use NETGEAR support Premium Support Learn about premium support options for your product Administration and Troubleshooting 57
25. he filtering level screen displays Live Parental Controls choose a filtering level for your network All computers connected to your router will be protected from the content you select below You can customize your Live Parental Controls later on our website High Protects against all adult related sites illegal activity social networking sites video sharing sites phishing attacks and general time wasters Moderate Protects against all adult related sites illegal activity and phishing attacks Low Protects against pornography and phishing attacks Minimal Protects only against phishing attacks O None Nothing blocked 12 Select a filtering level and click the Next button The Setup is complete screen displays 13 Click the Take me to the status screen button Parental controls are set up for the router Manage Your Internet Connection 15 NETGEAR genie Apps Use the genie App to Set Up the Traffic Meter The traffic meter measures Internet traffic on your network You can view traffic for today yesterday this week this month or last month Each time period includes data for Connection time Upload average Download average Total average To set up the traffic meter from your smartphone or tablet 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user
26. ies and regions channel selection is restricted To change the WIFI channel 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon gt on your desktop or in the Windows taskbar The Home screen displays Select WiFi Connection gt WiFi Channel The WiFi Channel screen displays Click the Change Channel button Specify the channel Click the Apply button The router WiFi channel changes To make this change the router must disconnect all computers and WiFi devices from the WiFi network Manage Your WiFi Network 21 NETGEAR genie Apps Use the genie App to Change the Router WiFi Settings Note When the router s WiFi settings are changed it must disconnect all computers and WiFi devices from the WiFi network After the change takes effect you can join the WiFi network with its new settings gt To manage the router s WiFi settings from your smartphone or tablet 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays waa Tap the Wireless Settings button gt The WiFi settings display Tap
27. ith Turbo Transfer Use Desktop genie to Send Files with Turbo Transfer Share Media Between Your Mobile Device and Your Home Network Use the genie App to Share Media with Chromecast Use the genie App to Access Files on a Storage Device Attached to the Router Use Desktop genie to Manage a Storage Device Connected to the Router Use AirPrint for WiFi Access to a Printer 27 NETGEAR genie Apps Use the genie App to View a Network Map The network map shows the router s Internet connection and computers and devices that are connected to the router You can use the Turbo Transfer feature from this screen to copy files from one device to another gt To view the network map from your smartphone or tablet 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Network Map button A network map displays Good connections are shown in green A red line indicates a connection that is not working To update the screen tap the Refresh button ka To see more detail about a device tap a device icon If genie app does not detect the device type it shows Network Device To change th
28. loads 3 Go back to the home screen The genie app is in one of the home screens 4 Tap the genie app icon The genie Home screen displays gt To install the Android genie app 1 Open Google Play and search for NEGEAR genie 2 Tap the Download button 3 Tap the Accept amp download button to accept any terms The genie app is located under Apps in the home screen 4 Tap the genie icon The genie Home screen displays Getting Started 6 NETGEAR genie Apps Install the NETGEAR genie Desktop App on a Computer The desktop apps run on Windows XP SP3 Vista Windows 7 Windows 8 and Mac OS 10 6 or later You can use the genie desktop apps to do the following e Automatically repair common WiFi network problems e Get easy access to router features like parental controls guest access broadband usage meter speed test AirPrint compatibility and more e The network map shows all the devices on your home network Note To manage your router settings with genie app you might need to update to new router firmware when it is available gt To download the desktop apps 1 Visit the NETGEAR genie web page at www NETGEAR com genie 2 Click the appropriate Download button When you download and install the genie app it starts automatically If you want to use the genie app later click the icon on your desktop or in the Windows taskbar gt To prevent your desktop app from starting when your computer reboots
29. management utility pve Parana Conor NETGEAR LOLS You re about to setup NETGEAR Live Parental Controls Powered by OpenDNS on your router to filter websites visited on your computers and other networked devices Set different filtering mule far Goch Leer on your near s Set rules based on the time of coy FILTERING LOW Our custom settings let you relax security setings for some users or at some times of the day Leann more 7 Click the Next button Manage Your Internet Connection 14 NETGEAR genie Apps 8 Read the note and click the Next button again to proceed Because Live Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account Setting up Live Parental Controls Welcome this setup wizard will quickly configure NETGEAR Live Parental Controls Powered by OpenDNS on your NETGEAR router In order to use Live Parental Controls you need a free OpenDNS account Do you already have one Yes use my existing OpenDNS account No I need to create a free OpenDNS account 9 Select the radio button that applies to you e lf you already created an OpenDNS account leave the Yes radio button selected e If you did not yet create an OpenDNS account select the No radio button 10 Click the Next button If you are creating an account the Create a free OpenDNS account screen displays 11 Complete the fields and click the Next button After you log on or create your account t
30. me network and join it 3 Launch the genie app The genie Home screen displays 4 Tap the WiFi Analytics button D Android genie WiFi Analytics 47 NETGEAR genie Apps 5 Tap the Signal Graph button NN Rack Sig nal Gra ph Connected to gt ngquest You can use the Select Network and Filter buttons to view specific networks Android genie WiFi Analytics 48 Administration and Troubleshooting This chapter contains the following sections Use the genie App to Register Your Product Use Desktop genie to Register Your Product Use Desktop genie to Update the Router Firmware Use the genie App to Reboot the Router Use Desktop genie to Reboot the Router Use Desktop genie to Run Ping Test Use Desktop genie to Run Traceroute Use Desktop genie to Perform a DNS Lookup Use Desktop genie to View a Computer Profile Use Desktop genie to Access Network Support 49 NETGEAR genie Apps Use the genie App to Register Your Product gt NETGEAR recommends that you register your product You must register your product before you can use NETGEAR telephone support To register your product 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Launch the genie app The genie Home screen displays 4 Tap the Registration button E 5 When prompted log in to your NETGEAR account or create an account The Product Registration screen displays a list of your NETGEAR p
31. name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Traffic Meter button Slide the ON OFF button to the ON position The genie app sends the message to your router to turn on the traffic meter Manage Your Internet Connection 16 NETGEAR genie Apps The screen adjusts 6 46 PM Traffic Meter Traffic Meter ee april ate lt g When the traffic meter is turned off these settings do not display Counter Start Day Counter Start Time 00 00 gt Traffic Volume Limit Downloa gt Total 4 When the traffic meter is on and set up data displays in this area 8 Adjust the settings as needed e Monthly Limit Traffic limit by MB per month e Counter Start Day The date to restart the counter Select a number from 1 to 28 Each month includes at least 28 days e Counter Start Time The time to restart the counter e Traffic Volume Limit Select an option No Limit Download Only or Upload Download 9 When you finish tap the Save button Your settings are saved Use Desktop genie to Set Up the Traffic Meter The traffic meter measures Internet traffic on your network You can view traffic for today yesterday this week this month or last month Each time period includes data for e Connection time e Upload average e
32. ne WPA2 PSK WPA PSK TKIP VWVPA2 PSK AES Network Key Password 8 63 characters or 64 hex digits Cancel 7 Change the settings as needed e Wireless Name SSID The name of the router s WiFi network e Channel Selection When set to Auto the router automatically selects the best available channel You can specify a particular channel e Security Options If your router came with preset WiFi security NETGEAR recommends that you use its preset security but you can change this setting e Network Key Password If your router came with preset WiFi security NETGEAR recommends that you use its unique password which is on the router label You can specify a different password here 8 Click the Apply button The WiFi settings on the router change The router disconnects all computers and WiFi devices on the WiFi network Manage Your WiFi Network 23 NETGEAR genie Apps Use Desktop genie to Export the Router s WiFi Settings to a USB Device You can export the router WiFi settings to a USB device such as a flash drive Then you can connect the USB device to another computer so that it easily connects to your WiFi network gt To export your WiFi settings 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays Select Router Settings If prompted enter
33. network and join it 3 Launch the genie app The genie Home screen displays 4 Tap the My Media button um 5 Tap the Source button to view the UPnP devices on your network 6 Tap the device on your home network that is the source for your media files Share Files and Printers 32 T NETGEAR genie Apps The media folders on that device are displayed Source Genie Media Serve Browse Folders Music Video Pictures Tap the folder that you want and the media file within the folder The media file plays on the selected player Play and Control Media Files on Your Mobile Devices When you play media that is on your mobile device Android phone iPhone or iPad how you control that media depends on which device you are using gt To play and control media files on an Android phone 1 Note With an Android phone the media plays in full screen Tap the Back button The media stops playing 2 Tap the Refresh button 1 This updates the progress of the media that is playing Playing Refresh Note iPhones and iPads iOS devices use two modes for media Play mode and Control mode To play and control media files on iPhones and iPads Share Files and Printers 33 NETGEAR genie Apps Tap the icon at the top right corner The phone switches to the other mode e In Play mode you can see the media playing If you play media files on a different device on your network
34. nge the setting clear or select the Enable Power Saving Mode check box Use Desktop genie to Send Files with Turbo Transfer If at least two computers or devices are connected to your network you can use the network map to copy files from one device to another gt To send files with Turbo Transfer using a Windows computer 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon d on your desktop or in the Windows taskbar The Home screen displays Select Network Map Share Files and Printers 30 NETGEAR genie Apps Your computer displays the genie icon wwane r420 SWSHIH T420 Iggatsang T Your m computer Destination computer j a RLOPEZ T420 5 Right click the destination device A Turbo Transfer icon displays for that device Only the device with folder icon can receive files by Turbo Transfer WWANG T430 SWSHIH 1420 YZHAN Q Details RLOPEZ T420 Send File Send File Folder 6 Select Send File or Send File Folder 7 Select the file or folder that you want to send A message displays on the destination computer or device 8 Click Save on the destination device 9 Specify the folder in which you want to save the file or folder The files are sent to the destination device and a message displays on the device Note If the file is not received at the destination device restart the NETGEA
35. ngs A login prompt displays Enter the router user name and password The router user name is admin and the default password is password The password is case sensitive The Router Settings screen displays with the Wireless Settings tab selected Use the genie App to View Information About the App and the Router gt To view genie app and router information 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Information button 0 Getting Started 8 NETGEAR genie Apps The About screen displays 7 Tap the License button The end user license agreement EULA displays Use Desktop genie to View Information about the App and the Router gt To view genie desktop app information on a Windows computer 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon gt on your desktop or in the Windows taskbar The Home screen displays 4 Click the About button The About screen displays gt To view genie desktop app information on a Mac 1 Open the app that you use to manage your WiFi
36. oid phone or Login for an iPhone or iPad The genie Home screen displays Tap the Router Reboot button 4 If you do not see the Router Reboot button swipe the screen to display more buttons Use Desktop genie to Reboot the Router gt To reboot the router 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join tt Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays Select Router Settings If prompted enter the router user name and password The router user name is admin and the default password is password The Router Settings screen displays with the Wireless Settings tab selected Click the Others tab The Others screen displays Click the Reboot button A message displays asking you to confirm that you want to reboot the router Click the OK button The router reboots Administration and Troubleshooting 52 NETGEAR genie Apps Use Desktop genie to Run Ping Test You can use ping to test the path from your computer to a destination that you specify gt To use ping 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon S on your desktop or in the Windows taskbar The Home screen displays 4 Select Network Support gt Tools FAQ Support If you would like to check the quality of your Internet Connection these tools may be of assistance
37. ow play in network one Note Restart media serveice when the wireless network setting is changed Share file in network to allow people access files of this device over the network Allow play in network to allow people use this device to play files over the network Tap Refresh source folder if there s any change in media folder s 7 Change the settings as needed Share Files and Printers 37 NETGEAR genie Apps Use the genie App to Share Media with Chromecast Chromecast is a media streaming device that plugs into the HDMI port on your TV If you use Chromecast the genie app lets you use Chromecast to play media from devices in your network on your TV gt To share media on the network with Chromecast 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app The genie Home screen displays 4 Tap the My Media button El 8 Tap the Player button A list of media players displays Select the Chromecast media player When prompted tap Source and select media files The media files play on your TV through Chromecast Use the My Media Play and Control modes to control how you play the media Use the genie App to Access Files on a Storage Device Attached to the Router You can access a storage device that is connected to a router s USB port or eSATA port Not all router models include these ports gt To access files on a
38. p genie to Log In to Your Router 00 e cece cece eens 8 Use the genie App to View Information About the App and the Router 8 Use Desktop genie to View Information about the App and the Router 9 Chapter 2 Manage Your Internet Connection Use Desktop genie to Monitor Your Internet Connection 11 Use Desktop genie to Perform a Speed Test of Your Internet Connection 11 Use Desktop genie to Fix an Internet Connection Problem 12 Use the genie App to Set Up Parental Controls 0 00 0 e eee ees 13 Use Desktop genie to Set Up Parental Controls 00 0 0 e eee 14 Use the genie App to Set Up the Traffic Meter 0 cece eee ees 16 Use Desktop genie to Set Up the Traffic Meter 0 0 cece eee 17 Chapter 3 Manage Your WiFi Network Use Desktop genie to Manage WiFi Connections 0 eee ss 20 Use Desktop genie to View the WiFi Channel Usage in Your Area 20 Use Desktop genie to Change the WiFi Channel for Your Home Network 21 Use the genie App to Change the Router WiFi Settings 22 Use Desktop genie to Change the Router WiFi Settings 22 Use Desktop genie to Export the Router s WiFi Settings to a USB Device 24 Use the genie App to Set Up a Guest WiFi Network 0008 24 Use Desktop genie to Set Up a Guest WiFi Network 222222220 25 Use a QR Code to Connect
39. r Use Desktop genie to Log In to Your Router Use the genie App to View Information About the App and the Router Use Desktop genie to View Information about the App and the Router To find out which desktop and mobile platforms are supported and get the downloads visit the NETGEAR genie website at hito www netgear com genie To view a list of Supported routers visit htto www netgear com landing en us netgear genie routers aspx For more information about NETGEAR product support visit the support website at htto support netgear com NETGEAR genie Apps Install NETGEAR genie Apps on Smartphones and Tablets The mobile apps run on smart devices like phones and tablets You can see which smart devices are currently supported by visiting the NETGEAR genie web page You can use genie apps to do the following e Manage WiFi settings and guest access for your home network e Use Turbo Transfer to send and receive files in the network e With ReadySHARE share files on a USB storage device connected to your router e Set up or manage parental controls e Use the traffic meter to check your Internet usage e With My Media play media on devices on your network To use a mobile app you need a WiFi connection from your smartphone or iPad to your NETGEAR home network gt To use iTunes to install the app on your iPhone or iPad 1 Open the App Store and search for NETGEAR genie 2 Tap the Free App button After you log in the app down
40. r the response When parental controls is turned on you can view or change the following settings Manage Your Internet Connection 13 NETGEAR genie Apps e Filtering Level Contains five levels that can limit access to Internet content 1 High 2 Moderate 3 Low 4 Minimal and 5 None e Change Custom Settings Open a web browser and log in to OpenDNS Then choose which categories to block from the category list e OpenDNS Account Display the login name Once the router is managed the first time by an OpenDNS user only that user can manage this router s Parental Controls settings Use Desktop genie to Set Up Parental Controls Parental controls allow you to control the Internet content on your home network After installation Live Parental Controls automatically starts gt To set up Live Parental Controls 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays 4 Select Parental Controls NETGEAR genie checks the firmware for your router to make sure that it supports the parental controls feature If your Internet connection is working the browser automatically goes online and displays the Parental Controls web page 5 Click either the Windows Users or Mac Users button 6 Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls
41. rk to play media on this phone or iPad If you do not want to use this option change the setting to OFF For example you could be using your smartphone with the genie app at home while a guest is using genie app on your iPad From your phone you could remotely play a song on the iPad or play a photo slide show on the iPad for your guest 2 To play media in the network set the Allow play in network setting to ON Share Files and Printers 36 gt NETGEAR genie Apps This setting is ON by default to play media that is on this phone or iPad on other devices on the same network If you do not want to allow play in the network change the setting to OFF For example to use your smartphone or iPad to view photos on a computer or devices in your network leave the Allow play in network feature set to ON This setting controls whether the photos from other devices can be viewed on this phone or iPad To change the My Media sharing settings Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Option button Restart media service Refresh source folder Share files in network oT All
42. roducts 6 Inthe Not registered Products section select a product The genie app detects the serial number for your product 7 If genie is unable to discover your product s serial number locate the serial number on the product label and type it in to the Serial Number field 8 Tap the Register button Your product is registered Use Desktop genie to Register Your Product gt NETGEAR recommends that you register your product You must register your product before you can use NETGEAR telephone support To register your product 1 Open the app that you use to manage your WiFi connections 2 Locate your home network and join it 3 Click the genie icon S on your desktop or in the Windows taskbar The Home screen displays 4 Click the Registration button The Product Registration screen displays a list of your NETGEAR products 5 In the Not registered Products section select a product The genie app detects the serial number for your product 6 If genie is unable to discover your product s serial number locate the serial number on the product label and type it in to the Serial Number field Administration and Troubleshooting 50 NETGEAR genie Apps 7 Click the Register button Your product is registered Use Desktop genie to Update the Router Firmware You can check for new firmware for your router and update the router to the latest version To check for firmware updates 1 2 3 Open the app that
43. router 6 To access a ReadySHARE feature select a radio button and click the Continue button For details about how to use ReadySHARE features see the user manual for your NETGEAR router Also visit the ReadySHARE web page at htto www netgear com landing en us readyshare aspx Use AirPrint for WiFi Access to a Printer The genie app AirPrint feature turns your printer into an AirPrint enabled printer so that your IOS devices can use printers in the same network AirPrint can be accessed from Mail Safari Photos Notes and other apps with print capability The AirPrint feature is available in iOS version 4 2 or later gt To set up AirPrint 1 Make sure that the Apple iTunes and Adobe Acrobat Reader applications are installed on your computer 2 Make sure that the Windows or Mac computer can print on the printer 3 Open the app that you use to manage your WiFi connections Share Files and Printers 39 NETGEAR genie Apps 4 Locate your home network and join it 5 Click the genie button S on your desktop or in the Windows taskbar The Home screen displays 6 Select AirPrint List of printers this computer can see Adobe PDF Fax HP LJ300 400 color M351 M451 PCL 6 Microsoft XPS Document Writer You can use NETGEAR genie to convert a regular printer to an AirPrint capable printer Then you can use AirPrint on your Apple iOS devices iPad iPhone or iPod Touch to print wirelessly Step 1 Mak
44. t connection is restored the screen shows a green line between the router and the Internet e If the Internet connection does not work genie displays information about the problem that was detected such as a disconnected cable Use the genie App to Set Up Parental Controls Parental controls allow you to control the Internet content on your home network 8 To set up parental controls using a smartphone or tablet 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Parental Controls button al The first time you tap to select Parental Controls it takes some time to load the page An OpenDNS account prompt displays If you already set up parental control on your router tap the Yes button and log in Otherwise tap the No button and create an OpenDNS account for Parental Controls The genie app Parental Controls screen displays Back Parental Controls Parental Controls oT Filtering Level Low gt Change Custom Settings OpenDNS Account nettesti hot Slide the ON OFF button to the ON position The genie app sends the command to your router and waits fo
45. the router user name and password The router user name is admin and the default password is password The Router Settings screen displays with the Wireless Settings tab selected Click the Export button at the bottom of the screen The Wireless Export Wizard screen displays Follow the wizard steps to export your WiFi settings to a USB storage device The WiFi settings are saved onto the USB device in a file named GenieWirelessConfig Exe Use the genie App to Set Up a Guest WiFi Network If your router supports a guest WiFi network you can view and change the settings You can even allow guest access for a specific length of time A guest network allows others to use your WiFi router to access the Internet but not content on other computers or devices on the same network To set up a guest WiFi network 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Launch the genie app and tap Login A login prompt displays Enter the router user name and password The router user name is admin and the default password is password Both are case sensitive Manage Your WiFi Network 24 8 9 NETGEAR genie Apps Tap OK for an Android phone or Login for an iPhone or iPad The genie Home screen displays Tap the Guest Access button ipl The Guest Access screen displays If the guest access setting is off slide the ON OFF button to turn it on The Guest Access screen displ
46. to a WiFi Network cc cc cn 26 Chapter 4 Share Files and Printers Use the genie App to View a Network Map 0 00 0 c cence ee eees 28 Use Desktop genie to View a Network Map 00 0 eee e eee en 28 Use the genie App to Send Files with Turbo Transfer 2 22 29 Manage the Turbo Transfer Power Saving Feature 005 30 Use Desktop genie to Send Files with Turbo Transfer 2 30 Share Media Between Your Mobile Device and Your Home Network 32 IA S EE EEEE EEE EN eeu EE S S PITE SE E EE E ah ae 32 Use Your Mobile Device to Play Media from Your Home Network 32 Play and Control Media Files on Your Mobile Devices 33 NETGEAR genie Apps Restart My Media service ccc ccd cacaenevesosaneswsbeduddes badaenus 35 Refresh the Source Folder u uu nu u0u 02uu000 00000 00 21 0 bee BE 35 Manage My Media File Sharing 42400suu 0uuuu RU 36 Use the genie App to Share Media with Chromecast 22222222 38 Use the genie App to Access Files on a Storage Device Attached to the Router38 Use Desktop genie to Manage a Storage Device Connected to the Router 39 Use AirPrint for WiFi Access to a Printer 0 0 ccc cece cece eens 39 AirPrint Seale sah enecceesrdaes oe oonseoslsseuneeererarccereeeoeds 40 Chapter 5 Android genie WiFi Analytics View the WiFi Signal Strength a susesnessa arena ee ande 43 Test WiFi in Different Rooms in
47. walls that may be blocking your computers access to the host Type the name or IP address of the host and click the button O eau Host www netgear co ml Trace Route 58ms 54ms 55ms 205 251 232 167 DNS Lookup 57ms 57ms 59ms 205 251 232 254 74ms 54ms 60ms 205 251 232 255 59ms 57ms 58ms 205 251 232 151 55ms 51ms 55ms 205 251 232 169 Computer Profile 73ms 56ms 67ms 54 187 219 211 Finished Click the TraceRoute button located next to the Host field The traceroute results display Use Desktop genie to Perform a DNS Lookup Find the IP address of a host name typically a website gt To perform a DNS lookup 1 2 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon ww on your desktop or in the Windows taskbar The Home screen displays Select Network Support gt Tools The Tools screen displays Administration and Troubleshooting 54 NETGEAR genie Apps 5 Click the DNS Lookup button on the left side of the screen FAQ Support If you would like to check the quality of your Internet Connection these tools may be of assistance Use DNS LOOKUP to find the IP address of a hostname The host could be any network attached device with a name typically a Ping website Type the name of the host and click the button Host www netgear com DNS Lookup Trace Route Resolved IP Address Primary DNS 54 187 219 211 Secondary DNS 54 187 219 21
48. works screen displays To change the order of the list select a network and click the Move up or Move down button Use Desktop genie to View the WiFi Channel Usage in Your Area gt To view WiFi channel usage in your area 1 2 3 Open the app that you use to manage your WiFi connections Locate your home network and join it Click the genie icon S d on your desktop or in the Windows taskbar The Home screen displays Manage Your WiFi Network 20 NETGEAR genie Apps 4 Select WiFi Connection gt WiFi Channel Connect WiFi WiFi Channel Guest Access Number of WiFi networks in your neighborhood in each WiFi channel Current WiFi Channel 10 Auto Change Channel You can choose a channel with less networks for a better connection m My WiFi Number of Move the mouse over each bar to see the WiFi names in that channel Other s WE WiFi Networks 12 13 Channel Your network displays in blue Yellow shows other networks in your area In many countries and geographic locations laws or guidelines specify which channels can be used Depending on your location some channels might not be available lf many WiFi networks at your location are using the same channel as your WiFi network you might experience interference You can change the channel to avoid the interference Use Desktop genie to Change the WiFi Channel for Your Home Network You can change the WiFi channel that your router uses In some countr

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