MP540 / MP545 SIMPLIFIED SERVICE MANUAL
Contents
1. U No Message on the LCD Solution Time out for the scanner device 2700 Timeout error has occurred Press OK The buffer became full in the middle of scanning operation and 60 minutes have elapsed since then making re scanning unstable Press the OK button to clear the error 1 2 Service Call Errors by Cyclic Blinking of Alarm and Power LEDs Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink and the corresponding error code with the message Printer error has occurred Turn off power then back on again If problem persists see the manual is displayed on the LCD Cycles of blinking of Alarm and Power LEDs Error Error code Conditions Solution Check points and replacement items 2 times Carriage error 5100 An error occurred in the carriage encoder signal 1 Smearing or scratches on the carriage slit film clean the timing slit film 2 Foreign material or paper debris that obstructs the carriage movement remove foreign material 3 Ink tank conditions re set the ink tanks 4 Cable connection 5 Part replacement Timing slit disk film Carriage unit Logic board Carriage motor 3 times Line feed error 6000 An error occurred in the LF encoder signal 1 Smearing or scratches on the LF slit film clean the LF slit film 2 Foreign material or paper debris in the LF drive remove f2. 2 oc LL oc 55 58 SCREW 8 WASHER LIST FIGURE 8 PART NUMBER RANK DESCRIPTION REMARKS S 1 XB4 7300 809 SCREW BINDING HEAD M3X8 2 XA9 1756 000 SCREW TP M3X8 3 XB4 7300 805 SCREW TP BH3X8 4 XB1 2300 405 SCREW MACH BH M3X4 5 XA9 1752 000 SCREW TAP WASHER HEAD M3X12 6 XB1 2300 605 SCREW MACHINE M3X6 7 XA9 1915 000 SCREW SPRING W WASHER M3X10 8 XB6 7300 605 SCREW MACHINE TP M3X6 9 XB4 7300 605 SCREW BH M3X6 10 XA9 1783 000 SCREW BINDING HEAD M2 6X3 5 56 58 NUMERICAL INDEX PART NUMBER FIGURE amp KEY No QC1 9023 000 3 1 QC1 9024 000 3 1 QC2 7526 000 11 1 QC2 7654 000 7 QC2 7667 000 11 QC2 7671 000 11 QC2 7682 000 12 QC2 7765 000 11 gt o c o QC2 7783 000 10 1 QC2 7841 000 3 QC2 7844 000 6 QC2 7850 000 8 QC2 7863 000 4 QC2 7870 000 QC2 7871 000 QC2 7872 000 QC2 7873 000 QC2 7874 000 6 2 4 2 5 2 3 9 3 8 5 1 3 10 QC2 7876 000 5 7 QC2 7877 000 5 6 QC2 7878 000 5 4 QC2 7879 000 5 5 QC2 7882 000 5 13 QC2 7883 000 5 17 QC2 7884 000 5 18 QC2 7885 000 5 12 QC2 7886 000 5 14 QC2 7887 000 5 15 QC2 7908 000 7 6 QC2 7919 000 5 3 QC2 7921 000 8 12 QC2 7925 000 6 QC2 7932 000 1 QC2 8026 000 QC2 8523 000 QC2 9308 000 QC2 9309 000 QC2 9324 000 5 4 5 8 8 3 5 11 5 11
3. 3 7 5 16 10 2 9 3 10 5 11 7 11 5 12 1 9 1 6 1 7 4 12 2 6 3 3 4 3 5 3 3 1 1 3 2 4 1 6 4 DESCRIPTION CORD POWER MOTOR CARRIAGE CORD POWER CORD POWER CORD POWER MOTOR PAPER FEED CABLE CARD SLOT CABLE PANEL CABLE PE SENSOR AC ADAPTER 100V 240V 50 60HZ CABLE PICTBRIDGE CABLE LF ENCODER LF ROLLER ASS Y PULLEY HOLDER UNIT PAPER FEED ROLLER ASS Y COVER OPERATION PANEL COVER OPERATION PANEL COVER OPERATION PANEL COVER OPERATION PANEL COVER OPERATION PANEL COVER OPERATION PANEL LCD CABLE ASS Y CARRIAGE UNIT CASSETTE FEED GUID UNIT PRESSURE ROLLER ASS Y SPUR UNIT PLATEN EJECT ROLLER UNIT PURGE DRIVE SYSTEM UNIT ASF UNIT REAR GUIDE UNIT PICK UP ARM UNIT PURGE MOTOR UNIT FRONT DOOR UNIT SIDE COVER R UNIT SIDE COVER L UNIT ASF COVER UNIT CASSETTE UNIT SCANNER UNIT DOCUMENT COVER UNIT SUB CASE UNIT QH2 2719 000 1 3 CORD POWER QM3 3696 000 5 10 LCD UNIT PART NUMBER QM3 3707 000 QM3 3708 000 FIGURE amp DESCRIPTION KEY No LOGIC BOARD ASS Y CARD BOARD ASS Y QM3 4757 000 QM3 5094 000 QY5 0239 000 QY6 0073 000 QY9 0057 000 QM3 3709 000 5 9 PANEL BOARD ASS Y QM3 3711 000 7 1 FRONT DOOR LINK UNIT QM3 4278 000 7 2 DCHARNESS ASS Y QM3 4445 000 12 7 LF MOTOR HARNESS ASS Y QM3 4449 000 12 3 MOTOR MULTI HARNESS ASS Y QM3 4451 000 8 8 PE SENSOR BOARD ASS Y
4. 5 The selected LF and Eject correction values are written to the EEPROM making the E MIP correction value which was set at shipment from the production site invalid Note Atthe production site the E MIP correction which is equivalent to the LF Eject correction is performed using the special tool and the E MIP correction value is written to the EEPROM as the valid data When LF Eject correction is performed the LF Eject correction values become valid instead of the E MIP correction value thus in the initial EEPROM information print LF and EJ are printed but the selected values are printed after the LF Eject correction lt Button and LCD test gt Confirm the operation after replacement of the operation panel unit board or LCD unit 1 Click Panel Check of the Service Tool on the connected computer The machine LCD turns blue waiting for a button to be pressed 2 Press each button of the operation panel 3 Only one button should be pressed at one time If 2 or more buttons are pressed at the same time only one of them is considered to be pressed and the other buttons are ignored The LCD is divided into 16 segments representing each button The color of a segment corresponding to the pressed button changes to red 1 ON button 9 Color button 2 Back button 10 Stop button 3 OK button 11 NAVI button 4 Up cursor button 12 HOME button 5 Down cursor button 13 Left function button 6 Left curs
5. also replace the ink absorber kit when replacing the logic board ass y If the counter value is less than 7 register the current ink absorber counter value to the replaced new logic board 6 58 1 3 Warnings Warning Message on the LCD Solution Low ink is indicated for an applicable ink tank icon in the Status Monitor Since the ink will be used up soon prepare for a new ink tank Print head temperature rise If the print head temperature does not fall the print head error will occur When the print head temperature falls the error is automatically cleared If the print head error is indicated repair servicing is required Protection of excess rise of the print head temperature If the print head temperature does not fall the print head error will occur If the print head temperature exceeds the specified limit an intermission is inserted during printing Restrictions on paper The current paper cannot be set Change the size and type Re select the supported paper type and size USB cable not connected Set the PC to start scan Connect the USB cable then turn on the computer Cancellation of image select information Reset the selected photo information Yes Do you want to clear the image scanned from the photo Yes No Do you want to clear the scanned image and rescan Yes 7 58 Select Yes and press the OK button gt
6. 3618 000 QC2 7671 000 QM3 3617 000 1 1 DESCRIPTION REMARKS BELT PAPER FEED LF ROLLER ASS Y BUSHING PAPER FEED ROLLER FILM TIMING SLIT DISK FEED PLATEN EJECT ROLLER UNIT ABSORBER INK SPUR UNIT 48 58 FIGURE 12 PURGE DRIVE SYSTEM UNIT amp SWITCH SYSTEM UNIT 7s To Logic Board 9 3802 4pin CARRIAGE MOTOR 2pin Aa To FIG8 8 Nany EEE 5 1 From FIG10 From FIG9 PE SENSOR BOARDASSY FIG8 8 From FIG11 plag PE SENSOR BOARD ASS Y SPRING COIL SENSORBO S 1 4 Le 1 To Logic Board J803 2pin From FIG9 ASF UNIT 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 U 4 Noa A 24577 From FIG10 P gt zer 27 EA 5 to MAIN CHASSIS 1 gene SPUR UNIT From FIG10 ae FRONT CHASSIS _ 77 lt b Sa sg e Ns lt P nd an ls From FIG10 FRONT CHASSIS 1 w 227 TLE 5mm Metal Metal 2 6 1 49 58 LIST OF FIGURE 12 FIGURE amp KEY No 12 4 2 O PART NUMBER RANK QTY QM3 3619 000 QM3 3651 000 QM3 4449 000 QM3 4453 000 QM3 5094 000 QK1 3849 000 QM3 4445 000 QC2 7682 000 1 1 1 DESCRIPTION
7. 58 FIGURE 2 AC ADAPTER 29 58 LIST OF FIGURE 2 PART NUMBER RANK QTY DESCRIPTION REMARKS QK1 4965 000 AC ADAPTER 100V 240V 50 60HZ 30 58 EXTERNAL COVERS amp SCANNER UNIT FIGURE 3 Self Tap Self Tap 31 58 LIST OF FIGURE 3 Narc PART NUMBER RANK QTY DESCRIPTION REMARKS 3 1 QC1 9023 000 1 EMBLEM FOR JAPAN FOR OTHER 1 QC1 9024 000 1 EMBLEM REGIONS 2 QM3 3689 000 1 SCANNER UNIT 3 QM3 3684 000 1 ASF COVER UNIT 4 QM3 3682 000 1 SIDE COVER R UNIT 5 QM3 3683 000 1 SIDE COVER L UNIT 6 QC2 7841 000 1 STAY SCANNER 7 QL2 2602 000 1 COVER OPERATION PANEL CA AU ASA 7 QL2 2603 000 1 COVER OPERATION PANEL JP 7 QL2 2604 000 1 COVER OPERATION PANEL 6 AE EUM 7 QL2 2605 000 1 COVER OPERATION PANEL HK TW 7 QL2 2606 000 1 COVER OPERATION PANEL CN 7 QL2 2607 000 1 COVER OPERATION PANEL KR 8 QC2 7872 000 1 EDGE PANEL OPERATION 9 QC2 7871 000 1 COVER OPERATION REAR MIDDLE FRAME OPERATION 10 QC2 7874 000 1 REAR 32 58 FIGURE 4 DOCUMENT PRESSURE PLATE UNIT 33 58 LIST OF FIGURE 4 Bs PART NUMBER RANK QTY DESCRIPTION REMARKS 4 1 QM3 3692 000 1 DOCUMENT COVER UNIT 2 QC2 7863 000 2 HINGE SHEET DOCUMENT 3 QC2 9324 000 1 PRESSURE 84 58 OPERATION PANEL UNIT FIGURE 5 Self Tap iu 5 lt z z lt gt FIG6 MAIN CAS 35 58 LIST OF FIGURE 5 Be PART NUMBER
8. LCD test Perform 1 to 6 in the service mode 7 Perform print head alignment and LCD language setting in the user mode EEPROM information print Service test print Printing via USB connection Copying Direct printing from a digital camera PictBridge Absorber kit After replacement 1 Reset the ink absorber counter Ink absorber counter value print After the ink absorber counter is reset the counter value is printed automatically Carriage unit At replacement 1 Before removal of the carriage rail mark the carriage rail position 2 Apply grease to the sliding portions of the carriage rail 3 Check the ink system function 4 Perform print head alignment in the user mode Service test print Confirm ink system function Switch system unit Paper feed motor The red screws securing the paper feed motor are allowed to be loosened only for paper feed motor replacement DO NOT loosen them in any other cases At replacement 1 Adjust the paper feed motor EEPROM information print Service test print 20 58 Service part Notes on replacement Adjustment settings Operation check Platen unit After replacement EEPROM information print 1 Perform LF Eject correction in Service test print the service mode Spur unit DO NOT contact the spur After replacement EEPROM information print edges 1 Check the ink sy
9. RANK QTY DESCRIPTION REMARKS 5 1 QC2 7873 000 1 GUIDE LIGHT 2 QC2 7870 000 1 FRAME PANEL 3 QC2 7919 000 1 KEY ARROW 4 QC2 7878 000 1 KEY OK 5 QC2 7879 000 1 JOG WHEEL 6 QC2 7877 000 1 KEY POWER 7 QC2 7876 000 1 KEY START 8 QC2 8026 000 1 BASE JOG WHEEL 9 3709 000 1 PANEL BOARD ASS Y 10 QM3 3696 000 1 LCD UNIT 11 QC2 9308 000 1 LABEL PRODUCT NAME MP540 11 QC2 9309 000 1 LABEL PRODUCT NAME MP545 12 QC2 7885 000 1 WINDOW LCD 13 QC2 7882 000 1 COVER LCD FRONT 14 QC2 7886 000 1 HINGE LCD L 15 QC2 7887 000 1 HINGE LCD R 16 QL2 2609 000 1 LCD CABLE ASS Y 17 2 7883 000 1 COVER LCD TOP 18 QC2 7884 000 1 EDGE PANEL LCD 36 58 FIGURE 6 MAIN CASE amp FRONT DOOR UNIT 7 54 f From FIG5 2 51 Al PANEL FRAME 5 1 53 54 Emm Tamm TT Emm Metal Metal Metal BH3 M3 37 58 LIST OF FIGURE 6 Br PART NUMBER RANK QTY DESCRIPTION REMARKS 6 1 QM3 3641 000 1 REAR GUIDE UNIT 2 QC2 7844 000 1 CASE MAIN 3 QM3 3681 000 1 FRONT DOOR UNIT 4 QM3 3694 000 1 SUB CASE UNIT 5 QC2 7925 000 1 5 PE BIND 38 58 BOTTOM CASE amp INK ABSORBER FIGURE 7 55 M3 Self Tap S7 TE Metal M3 Metal BH3 3801 5pin AC Adapter U 39 58 LIST OF FIGURE 7 PART NUMBER RANK DESCRIPTION REMARKS 7 1 QM3 3711 000 1 DO
10. print Not used LF Eject LF Eject correction pattern print See LF Eject correction below Left Margin Left margin pattern print Not used Deep Cleaning Print head deep cleaning Cleaning of both Black and Color at the same time 7 Main Main ink absorber counter Set a sheet of A4 or Letter sized plain paper After resetting the ink absorber counter is reset the counter value is printed automatically 8 Platen Platen ink absorber Not used counter resetting 9 58 No Name Function Remarks 9 EEPROM Clear EEPROM initialization The following items are NOT initialized and the shipment arrival flag is not on USB serial number Destination settings Record of ink absorber counter resetting and setting Record of repair at the production site LF Eject correction values Left margin correction value Production site E MIP correction value and enabling of it Endurance correction value and enabling of it Record of disabling the function to detect the remaining ink amount Ink absorber counter value ink amount in the ink absorber 10 Panel Check Button and LCD test See Button and LCD test below 11 Set Destination Destination settings Select the destination and click OK ASA AUS BRA CHN CND EUR JPN KOR LTN TWN USA 12 CD R Correction CD DVD print position Not used correction X and Y direction 13 LF E
11. 0M3 4453 000 12 4 PAPER FEED RELAY HANESS ASS Y QM3 4467 000 8 PICTBRIDGE BOARD UNIT 6 4 PAPER GUIDE UNIT 5 SWITCH SYSTEM UNIT 5 2 ABSORBER KIT PRINT HEAD LUBE FLOIL KG107A OIL PART NUMBER WT3 5156 000 WT3 5160 000 XA9 1752 000 XA9 1756 000 XA9 1783 000 9 1915 000 1 2300 405 1 2300 605 XB4 7300 605 XB4 7300 805 XB4 7300 809 XB6 7300 605 58 58 FIGURE 8 KEY No 1 1 3 1 1 3 5 s 2 8 110 5 S 4 5 6 5 9 s 3 s 1 S 8 DESCRIPTION CORD POWER CORD POWER SCREW TAP WASHER HEAD M3X12 SCREW TP M3X8 SCREW BINDING HEAD M2 6X3 5 SCREW SPRING W WASHER M3X10 SCREW MACH BH M3X4 SCREW MACHINE M3X6 SCREW BH M3X6 SCREW TP BH3X8 SCREW BINDING HEAD M3X8 SCREW MACHINE TP M3X6
12. 4 3 QH2 2716 000 1 3 DESCRIPTION EMBLEM EMBLEM BELT PAPER FEED GEAR PICK UP SHAFT BUSHING PAPER FEED ROLLER ABSORBER INK GEAR IDLER FILM TIMING SLIT DISK FEED FILM TIMING SLIT STRIP STAY SCANNER CASE MAIN PANEL CARD HINGE FRAME PANEL TOP COVER OPERATION REAR EDGE PANEL OPERATION GUIDE LIGHT MIDDLE FRAME OPERATION REAR KEY START KEY POWER KEY OK JOG WHEEL COVER LCD FRONT COVER LCD TOP EDGE PANEL LCD WINDOW LCD HINGE LCD L HINGE LCD R CASE BOTTOM KEY ARROW FRONT COVER MIDDLE SHEET PE BIND LABEL PANEL BASE JOG WHEEL HOLDER CORE LABEL PRODUCT NAME LABEL PRODUCT NAME SHEET DOCUMENT PRESSURE CORD POWER PART NUMBER QK1 0776 000 QK1 1500 000 QK1 2017 000 QK1 3048 000 QK1 3761 000 QK1 3849 000 QK1 4512 000 QK1 4815 000 QK1 4835 000 QK1 4965 000 QK1 5002 000 QK1 5034 000 QL2 2525 000 QL2 2528 000 QL2 2529 000 QL2 2602 000 QL2 2603 000 QL2 2604 000 QL2 2605 000 QL2 2606 000 QL2 2607 000 QL2 2609 000 QM3 3598 000 QM3 361 0 000 QM3 361 4 000 QM3 361 7 000 QM3 3618 000 QM3 3619 000 QM3 3633 000 QM3 3641 000 QM3 3644 000 QM3 3651 000 QM3 3681 000 QM3 3682 000 QM3 3683 000 QM3 3684 000 QM3 3685 000 QM3 3689 000 QM3 3692 000 QM3 3694 000 57 58 FIGURE amp KEY No 1 3 10 4 1 3 1 3 1 3 12 6 8 1 8 11 8 9 2 1 8 2 8 10 11 2 10 3 9 2 3 7 8 7 3 7 3 7 3 7
13. DESCRIPTION REMARKS 9 1 QM3 3633 000 1 ASF UNIT 2 QL2 2529 000 1 PAPER FEED ROLLER ASS Y 3 QM3 3610 000 1 CASSETTE FEED GUID UNIT 4 QM3 4757 000 1 PAPER GUIDE UNIT 44 58 FIGURE 10 CARRIAGE UNIT amp PRESSURE ROLLER UNIT FIG12 SWITCH SYSTEM UNIT way A To FIG12 PURGE DRIVE SYSTEM UNIT Logic Board 1 1 1 1 U cf Figa 1 i 27 4 m 27 5 4 T d 1 ez E Z P sat To FIG12 N JDISWITCH SYSTEM UNIT lt ka i a 27 an GU N gt FIG12 3 rom FIG1Gr PURGE DRIVE SYSTEM UNIT INK SENSOR par 53 S4 ne mm Tim 3 ier Metal Metal M3 Self Tap 45 58 LIST OF FIGURE 10 Be PART NUMBER RANK QTY DESCRIPTION REMARKS 10 1 QC2 7783 000 1 FILM TIMING SLIT STRIP 2 QM3 3598 000 1 CARRIAGE UNIT 3 QL2 2528 000 1 PULLEY HOLDER UNIT 4 QK1 1500 000 1 MOTOR CARRIAGE 5 QM3 3614 000 1 PRESSURE ROLLER ASS Y 46 58 FIGURE 11 UNIT amp SPUR UNIT FIG12 os SWITCH SYSTEM UNIT 1 From FIG12 SPRING COIL To FIG10 FRONT CHASSIS To LOGIC BOARD gt W 47 58 LIST OF FIGURE 11 FIGURE A PART NUMBER RANK QTY KEY No 11 4 QC2 7526 000 QL2 2525 000 QC2 7667 000 QC2 7765 000 QM3
14. G107A 181036 11 2 3 Carriage rail The surface where the carriage unit slides 3 Floil KG107A 36010440 4 Carriage rail The surface where the carriage unit slides 4 Floil KG107A 36010440 5 Main chassis The surface where the carriage unit slides 5 Floil KG107A 23010290 6 Parallel pin The pin surface which contacts the idler pulley 6 Floil KG107A 91018 1x1 hole 7 code wheel APP code wheel gear sliding portion the entire 7 Floil KG107A 91018 1x1 gear shaft surface 51 Drawing No 2 Number of drops 1 drop 9 to 18 mg x locations 24 58 2 Operation panel Easy Scroll Wheel No Part name Where to apply grease oil Prawny Grease No amount mg 8 Easy Scroll Wheel base Easy Scroll Wheel sliding portions 8 KG107A 9 to 18 4 points 25 58 2 5 Notes on Transportation This section describes the procedures for transporting the machine for returning after repair etc 1 In the service mode press the ON button to finish the mode and confirm that the paper lifting plate of the rear tray is raised 2 Keep the print head and ink tanks installed in the carriage See Caution a below 3 Turn off the machine to securely lock the carriage in the home position When the machine is turned off the carriage is automatically locked in place See Caution b below Caution a If the print head is removed from the machine and l
15. JECT LF Eject correction value See LF Eject correction below Correction setting 14 Left Margin Correction Left margin correction Not used value setting 15 Ink Absorber Counter Ink absorber counter See Ink absorber counter setting below setting lt LF Eject correction gt After replacement of the feed roller platen unit LF Eject encoder encoder film or logic board in repair servicing or in refurbishment operation perform the adjustment to maintain the optimal print image quality 1 Print the LF Eject correction pattern Click LF EJECT of the Service Tool on the connected computer select the paper source and the paper type and print the pattern 5 sheets of paper will be used for the pattern printing Paper source Select either Rear tray or Cassette Media type Select one from HR 101 GF 500 Office Planner HP Bright White and Canon Extra STEINBEIS 2 When printing is finished the machine returns to be ready for selection of another function Service Mode ldle is displayed on the LCD 3 In the printout determine the Pattern No in which streaks or lines are the least noticeable for the LF check pattern and the Eject check pattern respectively LF Pattern No 0 to 4 Eject Pattern No 0 to 4 10 58 11 58 4 In the LF EJECT Correction section of the Service Tool select the Pattern No from 0 to 4 determined in step 3 for LF and EJECT respectively and click Set
16. MP540 MP545 SIMPLIFIED SERVICE MANUAL 1 LISTOF ERROR DISPLAY 2 ADJUSTMENT SETTINGS 3 EXTERNAL VIEW PARTS LIST QY8 13CA 000 Rev 00 July 31 2008 Canon Inc 1 58 1 LIST OF ERROR DISPLAY Errors and warnings are displayed by the following ways Operator call errors are indicated by the Alarm LED lit in orange and the error and its solution are displayed on the LCD in text and by icon Messages during printing from a computer are displayed on the MP driver Status Monitor Error codes the latest 10 error codes at the maximum are printed in the operator call service call error record area in EEPROM information print Buttons valid when an operator call error occurs ON button To turn the machine off and on again OK button To clear and recover from an error In some operator call errors the error will automatically be cleared when the cause of the error is eliminated and pressing the OK button may not be necessary Stop button To cancel the job at error occurrence and to clear the error 1 1 Operator Call Errors Alarm LED Lit In Orange Error En 0 Message on the LCD Solution code No paper the rear 1000 Rear tray Confirm that the rear tray is selected as tray There is no paper Load the paper source Set the paper in the paper and press OK rear tray and press the OK button No paper in the 1003 Cassette Confirm that the cassette is selected as cas
17. OR LINK UNIT 2 QM3 4278 000 1 DC HARNESS ASS Y 3 QC2 7654 000 1 GEAR PICK UP SHAFT 4 QM3 3644 000 1 PICK UP ARM UNIT 5 QY5 0239 000 1 ABSORBER KIT 6 2 7908 000 1 CASE BOTTOM 40 58 FIGURE 8 LOGIC BOARD ASS Y amp PE SENSOR BOARD ASS Y To Panel Board CN202 20pin Logic Boards J901 20pin F A a 7 _ Logic Board J702 8pin TIMING SENSORI 3301 4pin on Fig12 5 To LOGIC BOARD J701 6pin Logic Board J602 8pin ee MS LOGIC BOARD J402 15pin 403 13pin E oon NP 41 58 LIST OF FIGURE 8 Bg PART NUMBER RANK QTY DESCRIPTION REMARKS 8 1 QK1 4512 000 1 CABLE CARD SLOT 2 QK1 5002 000 1 CABLE PICTBRIDGE 3 QC2 8523 000 1 HOLDER CORE 4 QC2 7850 000 1 PANEL CARD 5 QM3 3708 000 1 CARD BOARD ASS Y 6 QM3 4467 000 1 PICTBRIDGE BOARD UNIT 7 QM3 3707 000 1 LOGIC BOARD ASS Y 8 QM3 4451 000 1 SENSOR BOARD ASS Y 9 QK1 4835 000 1 CABLE PE SENSOR 10 QK1 5034 000 1 CABLE LF ENCODER 11 QK1 4815 000 1 CABLE PANEL 12 QC2 7921 000 1 FRONT COVER MIDDLE 42 58 FIGURE 9 5 FEED UNIT To FIG12 SWITCH SYSTEM UNIT j To FIG12 PURGE DRIVE SYSTEM UNIT MAIN CHASSIS M To MAIN CHASSIS Metal BH3 4 Self Tap 53 43 58 LIST OF FIGURE 9 2 PART NUMBER RANK
18. REMARKS PURGE DRIVE SYSTEM UNIT PURGE MOTOR UNIT MOTOR MULTI HARNESS ASS Y PAPER FEED RELAY HANESS ASS Y SWITCH SYSTEM UNIT MOTOR PAPER FEED LF MOTOR HARNESS ASS Y GEAR IDLER 50 58 FIGURE 13 OPTION amp CONSUMABLES 51 58 LIST OF FIGURE 13 pda PART NUMBER RANK QTY DESCRIPTION REMARKS 13 1 NPN 1 BLACK INK TANK CLI 221BK CONSUMABLES NPN 1 MAGENTA INK TANK CLI 221M CONSUMABLES NPN 1 YELLOW INK TANK CLI 221Y CONSUMABLES NPN 1 BLACK INK TANK PGI 220BK CONSUMABLES NPN 1 CYAN INK TANK CLI 221C CONSUMABLES 2 NPN 1 BLACK INK TANK CLI 821BK CONSUMABLES NPN 1 MAGENTA INK TANK CLI 821M CONSUMABLES NPN 1 YELLOW INK TANK CLI 821Y CONSUMABLES NPN 1 BLACK INK TANK PGI 820BK CONSUMABLES NPN 1 CYAN INK TANK CLI 821C CONSUMABLES 3 NPN 1 BLACK INK TANK CLI 521BK CONSUMABLES NPN 1 MAGENTA INK TANK CLI 521M CONSUMABLES NPN 1 YELLOW INK TANK CLI 521Y CONSUMABLES NPN 1 BLACK INK TANK PGI 520BK CONSUMABLES NPN 1 CYAN INK TANK CLI 521C CONSUMABLES 4 NPN 1 BLACK INK TANK BCI 321BK CONSUMABLES NPN 1 MAGENTA INK TANK BCI 321M CONSUMABLES NPN 1 YELLOW INK TANK BCI 321Y CONSUMABLES NPN 1 BLACK INK TANK BCI 320PGBK CONSUMABLES NPN 1 CYAN INK TANK BCI 321C CONSUMABLES 52 58 FIGURE 14 TOOL T1 53 58 LIST OF FIGURE 14 PART NUMBER RANK QTY DESCRIPTION REMARKS QY9 0057 000 LUBE FLOIL KG107A OIL 54 58 E 2 gt oc oc Lu O
19. Remove the cassette and open the front door 2 Pull up the document cover to remove it then remove the rear top cover and the middle frame 3 Remove the side cover R 2 screws lt The scanner unit hinges are fitted in the right and left side covers gt 16 58 4 Remove the scanner cable panel cable FB encoder cable and core lt The core is fixed on the rib of the sub case back of the main case gt 17 58 5 Remove the side cover L and scanner unit 2 screws lt While holding the scanner unit separate the scanner stay from the side cover L gt LI 6 panel unit 11 screws Remove the operation w 18 58 7 Remove the main case and sub case 1 screw 19 58 2 Notes on Service Part Replacement and Disassembling Reassembling Service part Notes on replacement Adjustment settings Operation check Logic board ass y Before removal of the logic board ass y remove the power cord and allow for approx 1 minute for discharge of capacitor s accumulated charges to prevent damages to the logic board ass y Before replacement check the ink absorber counter value by service test print or EEPROM information print After replacement 1 Initialize the EEPROM 2 Set the ink absorber counter value 3 Set the destination in the EEPROM 4 Check the ink system function 5 Perform LF Eject correction 6 Perform button and
20. The image selection is cancelled and the LCD returns to the display before the message was displayed Select No and press the OK button gt The LCD returns to the display immediately before the message was displayed 2 ADJUSTMENT SETTINGS 2 1 Service Mode lt Service mode operation procedures gt Use the Service Tool on the connected computer 1 Start the machine in the service mode i With the machine power turned off while pressing the Stop button press and hold the ON button DO NOT release the buttons ii When the Power LED lights in green while holding the ON button release the Stop button DO NOT release the ON button iii While holding the ON button press the Stop button 2 times and then release both the ON and Stop buttons Each time the Stop button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED iv When the Power LED lights in green the machine is ready for the service mode operation LCD ready for the service mode operation 2 Startthe Service Tool on the connected computer i When button is clicked in the Service Tool dialog box that function is performed During operation of the selected function all the Service Tool buttons are dimmed and inactive ii When the operation is completed A function was finished is displayed and another function can be selected ii If a non supported function is selected Error i
21. able connection error value 3 Part replacement Print head Logic board 9 times EEPROM error 6800 problem occurred in 1 Part replacement 6801 reading from or writing to Logic board the EEPROM 10 times VH monitor error B200 The internal temperature 1 Part replacement exceeded the specified Print head and logic board value Replace them at the same time Power supply unit 11 times Carriage lift 5110 The carriage did not move 1 Foreign material or paper debris that mechanism up or down properly obstructs the carriage movement error remove foreign material 2 Part replacement Switch system unit Carriage unit 12 times APP position 6A80 error occurred in the 1 Foreign material or paper debris error APP motor around the purge drive system unit 14 times APP sensor 6A90 error occurred during remove foreign material error paper feeding or purging 2 Foreign material or paper debris around the ASF unit remove foreign material 3 Cable connection 4 Part replacement Purge drive system unit Logic board 5 58 Cycles of blinking of Error Error Conditions Solution code Check points and replacement items Power LEDs 15 times USB Host VBUS 9000 The USB Host VBUS is 1 Part replacement overcurrent overloaded Logic board 16 times Pump roller 5C20 pump roller position 1 Cable connecti
22. eft alone by itself ink the pigment based black ink in particular is likely to dry For this reason keep the print head installed in the machine even during transportation b Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation Note If the print head must be removed from the machine and transported alone attach the protective cap used when the packing was opened to the print head to protect the print head face from damage due to shocks lfthe packing material that fixed the carriage from the factory is still available re use it to fix the carriage to prevent the carriage unlocked during transportation 26 58 3 EXTERNAL VIEW PARTS LIST FIGURE 1 CONTENTS amp PRINT HEAD w lt lt 27 58 LIST OF FIGURE 1 PART NUMBER RANK QTY DESCRIPTION REMARKS 1 1 QM3 3685 000 1 CASSETTE UNIT 2 QY6 0073 000 1 PRINT HEAD 3 QH2 2716 000 1 CORD POWER nz 3 2 2719 000 1 CORD POWER 100V 120V 3 QK1 0776 000 1 CORD POWER 220V 240V AU 3 QK1 2017 000 1 CORD POWER 100V 120V TW 3 QK1 3048 000 1 CORD POWER 120V 240V LAM CHN 3 QK1 3761 000 1 CORD POWER 100V JP 3 WT3 5156 000 1 CORD POWER 220V 240V GB HK 3 WT3 5160 000 1 CORD POWER 220V 240V KR 4 QC2 7932 000 1 LABEL PANEL CA 28
23. electrical parts from damage due to static electricity Before removing a unit after removing the power cord allow the machine to sit for approx 1 minute for capacitor discharging to protect the logic board ass y from damages Do not touch the timing slit strip film and timing slit disk feed film No grease or abrasion is allowed Protect the units from soiled with ink Protect the housing from scratches Exercise caution with the screws as follows i The screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii Before loosening the 3 screws that fix the carriage rail to the main chassis mark the screw positions so that the carriage rail will be re attached to the main chassis in its 21 58 original position 3 Paper feed motor adjustment 1 When attaching the motor fasten the screws so that the belt is properly stretched in the direction indicated by the blue arrow in the photo below 2 After replacement be sure to perform the service test print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs Caution The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 4 Document pressure sheet sponge sheet replacement 1 Peel off the cover sheet from the d
24. fter the logic board is replaced in servicing 1 Before replacement of the logic board check the ink absorber counter value in EEPROM information print 2 After replacement of the logic board the ink absorber counter value should be set in the service mode using the Service Tool In the Ink Absorber Counter section of the Service Tool select Main from the Absorber pull down menu From the Counter Value pull down menu select the value in 10 increments which is the closest to the actual counter value confirmed before replacement of the logic board and click Set 3 Print EEPROM information to confirm that the value is properly set to the EEPROM 14 58 2 2 User Mode Function Procedures Remarks Nozzle check pattern printing Perform via the machine operation panel or from the MP driver Maintenance tab Set a sheet of plain paper A4 or Letter in the cassette or the rear tray if selected Print head manual cleaning Cleaning both Black and Color Perform via the machine operation panel or from the MP driver Maintenance tab Cleaning Black or Color separately Perform from the MP driver Maintenance tab Unclogging of the print head nozzles and maintenance to keep the print head conditions good If there is a missing portion or white streaks in the nozzle check pattern printout perform this cleaning Print head deep cleaning Perform via the machine operation panel or from t
25. he MP driver Maintenance tab If print head cleaning is not effective perform this cleaning Since the deep cleaning consumes more ink than regular cleaning it is recommended to perform deep cleaning only when necessary Manual print head alignment Perform via the machine operation panel or from the MP driver Maintenance tab Set 3 sheets of plain paper A4 or Letter in the cassette or the rear tray if selected Print head alignment value printing Perform via the machine operation panel or from the MP driver Maintenance tab Confirmation of the current print head alignment values Paper feed roller cleaning Perform via the machine operation panel or from the MP driver Maintenance tab The paper feed rollers of the selected paper source the rear tray or the cassette rotate while being pushed to the paper lifting plate Since the rollers will wear out in this cleaning it is recommended that you perform this only when necessary Bottom plate cleaning Perform via the machine operation panel or from the MP driver Maintenance tab Cleaning of the platen ribs when the back side of paper gets smeared Fold a sheet of plain paper A4 or Letter in half crosswise then unfold and set it in the rear tray with the folded ridge facing down No paper feeding from the cassette 15 58 2 3 Special Notes on Assembling 1 External housing scanner unit and document cover removal 1
26. on sensor error cannot be detected 2 Part replacement Purge drive system unit 19 times Ink tank position 6502 None of the ink tank 1 Ink tank position sensor error position is detected confirm the ink tank position 2 Re set or replacement of ink tanks 3 Cable connection 4 Part replacement Spur unit Logic board 20 times Other errors 6500 unidentified error 1 Part replacement occurred Logic board 21 times Drive switch C000 Drive was not switched 1 Foreign material or paper debris in the error properly drive switch area remove foreign material 2 Part replacement Purge drive system unit ASF unit 22 times Scanner error 5011 An error occurred in the 1 Document pressure sheet conditions scanner 2 Cable connection 3 Part replacement Document pressure sheet sponge sheet Scanner unit Logic board Flatbed motor 5012 error occurred in the 1 Cable connection error scanner flatbed motor 2 Part replacement Scanner unit 23 times Valve cam 6C10 The valve cam sensor was 1 Foreign material or paper debris sensor error faulty at power on or when around the purge drive system unit purging was attempted remove foreign material 2 Cable connection 3 Part replacement Purge drive system unit Logic board Note Before replacement of the logic board ass y check the ink absorber counter value by service test print or EEPROM information print If the counter value is 7 or more
27. or button 14 Right function button 7 Right cursor button 15 button 8 Black button 16 button 4 Rotate the Easy Scroll Wheel clockwise and counterclockwise 1 round 16 steps each as follows 4 1 Rotate the Easy Scroll Wheel clockwise step by step The LCD is divided into 16 segments representing each step The color of a segment corresponding to the step changes from red to green If the wheel is rotated counterclockwise before clockwise round completes the color of segment s corresponding to the number of steps the wheel is rotated counterclockwise returns to red If the wheel keeps rotated clockwise over 1 round 16 steps the color of segment s corresponding to the extra number of steps returns to red starting with the Start segment in the figure below 12 58 4 2 When the Easy Scroll Wheel is rotated clockwise 1 round 16 steps press the OK button 4 3 Rotate the Easy Scroll Wheel counterclockwise step by step The LCD is divided into 16 segments representing each step The color of a segment corresponding to the step changes from green to blue If the wheel is rotated clockwise before counterclockwise round completes the color of segment s corresponding to the number of steps the wheel is rotated clockwise returns to green If the wheel keeps rotated counterclockwise over 1 round 16 steps the color of segment s corresponding to the extra number of steps returns to green starting with the Start
28. oreign material 3 Cable connection 4 Part replacement LF slit film LF timing sensor unit Paper feed roller unit Logic board Paper feed motor 4 times Purge cam sensor error 5C00 An error occurred in the purge unit 1 Foreign material or paper debris around the purge drive system unit remove foreign material 2 Cable connection 3 Part replacement Purge drive system unit Logic board 4 58 Cycles of blinking of Error Error Conditions f Solution code Check points and replacement items Power LEDs 5 times ASF cam 5700 error occurred in the 1 Cable connection sensor error ASF cam sensor 2 Part replacement ASF unit PE sensor board unit Logic board 6 times Internal 5400 The internal temperature is 1 Cable connection temperature not normal 2 Part replacement error Carriage unit Logic board Print head 7 times Ink absorber full 5800 The ink absorber is 1 Ink absorber condition 5801 supposed to be full 2 Part replacement Message on the LCD Ink absorber kit Ink absorber full Service 3 Ink absorber counter value in the required EEPROM Error codes reset the ink absorber counter 5B00 Main ink absorber is full non Japan 5B01 Main ink absorber is full Japan 8 times Print head 5200 The print head temperature 1 Print head condition temperature rise exceeded the specified 2 C
29. ouble sided adhesive tape on the back of the document pressure sheet With the long side down position the upper left corner of the document pressure sheet at the scanning reference point on the platen glass back left where the red lines cross in the photo above 2 Slowly close the document pressure plate while maintaining the hinge position The document pressure sheet will attach to the plate 3 Open the plate to confirm the following 22 58 No extension of the sponge edges over the mold part of the upper scanner cover No gap between the platen glass reference edges and the corresponding sponge edges No shades or streaks in monochrome test printing without a document on the platen glass 5 Ink absorber counter setting Before replacement of the logic board check the ink absorber counter value and register it to the replaced new logic board The value can be set in 10 increments In addition according to the ink absorber counter value replace the ink absorber ink absorber kit When the ink absorber is replaced reset the applicable ink absorber counter to 0 23 58 2 4 Grease application 1 Printer unit Grease No P Wh il i 2 ere to apply grease 1 Grease mdi 1 Carriage rail The surface where the carriage unit slides 1 Floil KG107A 27010330 2 Carriage rail The surface where the carriage unit slides 2 Floil K
30. s displayed Click OK in the error message dialog box to exit the error lt Service Tool Functions gt y Service Tool _ ixi USB Port EEN Reload Print Test Print EEPROM 4 CD R 3 LF EJECT Left Marein Cleaning Che Ik Counter Operation Deep Cleaning lb Main Platen EEPROM Clear Panel Check Set Destination Region JPN y 4 CD R Correction X 7 0 10 r LF EJEGT Correction LEJ LF EJECT m Leit Margin Correction 4 Paper Source Rear Tray back side of Correction Value 3 _5 Ink Absorber Counter Absorber Main y Counter Value 0 gt 8 58 No Name Function Remarks Test Print Service test print Paper will feed from the rear tray Service test print Model name ROM version Ink absorber counter value ink amount in the ink absorber USB serial number Destination EEPROM information Process inspection information Barcode model name destination Ink system function check result EEPROM EEPROM information print The dialog box opens to select the paper source Select Rear tray or Cassette and click OK EEPROM information print Model name ROM version Ink absorber counter value ink amount in the ink absorber Print information Error information etc CD R CD R check pattern
31. sec or longer to disable the function to detect the remaining ink amount After the operation it is recorded in the machine EEPROM that the function to detect the remaining ink amount was disabled Ink tank not 1684 U140 The following ink tank cannot non supported ink tank an ink tank recognized be recognized that is sold in a different region from Applicable ink tank icon where the machine was purchased is installed the ink tank LED is turned off Install the supported ink tanks Ink tank not 1410 U150 The following ink tank cannot hardware error occurred an ink tank recognized to be recognized the ink tank LED is turned off Replace 1419 Applicable ink tank icon the ink tank s No ink no raw ink 1688 0163 Printer detected ink out Replace the empty ink tank s and close condition of the following ink the scanning unit cover Replace the ink tank Printing with an empty ink tank can Applicable ink tank icon damage the machine To continue printing without replacing the ink tank s press the Stop button for 5 sec or longer to disable the function to detect the remaining ink amount After the operation it is recorded in the machine that the function to detect the remaining ink amount was disabled Non supported hub 2002 unsupported USB hub is Remove the applicable USB hub from connected Remove the hub the PictBridge USB connector 3 58 Error Error code
32. segment in the figure below Y1 sra gt 4 4 When the Easy Scroll Wheel is rotated counterclockwise 1 round 16 steps and all the segments are in blue press the OK button The color pattern is displayed on the LCD If there is any segment that is not in blue when the OK button is pressed the display remains unchanged Cyan G B Magenta R B Yellow R G 5 Adjust the transparent color as follows 5 1 Press the OK button OK1 in white is displayed on the black background If the result is not good NG1 in black is displayed on the white background transparent color immediately after OK1 gt NG1 13 58 5 2 Press the OK button OK2 in black is displayed on the white background If the result is not good NG2 in white is displayed on the black background transparent color immediately after OK2 6 Adjust the LCD flicker as follows 6 1 Press the OK button The screen is displayed as below for LCD flicker adjustment 6 2 If the screen flickers press the left or right cursor button until the flickering disappears By pressing the left or right cursor the VrefPWM value displayed at the bottom of the LCD changes from 36 to 3D in hexadecimal 6 3 Press the OK button The machine returns to be ready for selection of another function Service Mode Idle is displayed on the LCD lt Ink absorber counter setting gt Set the ink absorber counter value to a new EEPROM a
33. sette There is no paper Load the paper source Set the paper in the paper and press OK cassette and press the OK button Note Only plain paper can feed from the cassette Paper jam 1300 The paper is jammed Clear Remove the jammed paper and press Paper jam the rear 1303 the paper and press OK the OK button guide m Ink may have run 1600 U041 The following ink may have Replace the applicable ink tank or press out run out Replacing the ink the OK button to clear the error without tank is recommended ink tank replacement When the error is cleared by pressing the OK button ink may run out during printing Ink tank not installed 1660 1U043 The following ink tank cannot Install the applicable ink tank s properly be recognized and confirm that the LED s of all the ink Applicable ink tank icon tanks light red Print head not 140110051 Print head is not installed Install the print head properly installed or not Install the print head properly installed Faulty print head ID U052 The type of print head is Re set the print head Ifthe error is not Print head 1403 incorrect Install the correct cleared the print head may be defective temperature sensor print head Replace the print head error Faulty EEPROM data 1405 of the print head Multiple ink tanks of 1 1681 0071 than one ink tank of the Replace the wrong ink
34. stem function Service test print 2 Perform LF Eject correction in the service mode Purge drive After replacement Service test print system unit 1 Confirm the purging operation and the machine operation Carriage rail and main chassis Idler pulley parallel pin Easy Scroll Wheel base APP code wheel gear shaft At replacement 1 Apply grease to the sliding portions Service test print Document cover unit Scanner unit At replacement 1 Confirm the document pressure sheet position Service test print Panel board ass y LCD unit Be cautious not to scratch or damage the LCD cable At replacement 1 Perform button and LCD test Service test print Timing slit strip film Upon contact with the film wipe the film with ethanol Confirm no grease is on After replacement 1 Perform print head alignment in the user mode EEPROM information print Service test print Timing slit disk the film Wipe off any 2 Perform LF Eject correction in feed film grease thoroughly with the service mode ethanol Do not bend the film Print head After replacement Service test print 1 Perform print head alignment in the user mode 1 General notes Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly Do not drop the ferrite core which may cause damage Protect
35. tank s with the the same color following color is installed correct one s installed Ink tank in a wrong 1680 U072 Some ink tanks are not Install the ink tank s in the correct position installed in place position 2 58 Error Error 0 Message on the LCD Solution code Warning The ink 1700 Contact the support center or Replace the ink absorber and reset its absorber becomes 11701 service center for ink counter Pressing the OK button will exit almost full absorber replacement Press the error and enable printing without OK to continue printing replacing the ink absorber However when the ink absorber becomes full no further printing can be performed unless the applicable ink absorber is replaced The connected digital 2001 The device may be Remove the cable between the camera camera or digital incompatible Remove the and the machine video camera does device and check the manual not support Camera supplied with the connected Direct Printing device The remaining ink 1683 U130 Applicable ink tank icon An ink tank which has once been empty amount unknown The remaining level of the is installed Replace the applicable ink following ink cannot be tank with a new one Printing with a correctly detected Replace once empty ink tank can damage the the ink tank machine To continue printing without replacing the ink tank s press the Stop button for 5
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