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MGC+50 / MGC+100 Hardware & Installation Manual

1. controller System controller Stack Controller 10 100 LAN Controller uoqJ eg Dd Front Panel LEDs Manager HDLC Interface 10 Figure 4 13 IP and IP Network Interface Module architecture The IP module is accompanied with an IP LAN I O card The LAN Ethernet 10 100BaseT is connected via the I O card at the back of the MCU 4 25 Chapter 4 Hardware Description The MPI 4 8 Network Interface Module 4 26 MPIis an acronym for the Multi Protocol Interface card The MPI 8 is a serial communications interface card that uses certain protocols to communicate to endpoints Data Terminal Equipment DTE or Data Communications Equipment DCE The protocols that it uses are RS 449 RS 530 V 35 and RS 366 which is a dialing protocol The MPI 4 8 Network Interface Module is connected to the DCE supplied by the customer via the MPI box The front panel of the MPI 4 8 network interface contains two 160 pin connectors MPI 8 Connection to the 160 pin connector on the front panel of the MPI box Connection to the 160 pin connector on the front panel of the MPI box Figure 4 14 MPI 4 8 Network Interface Module front
2. Main Switch AC Inlet Fan Figure 5 3 MGC 100 rear panel controls The main power switch is used during installation and replacement of the main control unit only since all other MGC 100 components are hot swappable The switch includes an AC circuit breaker 5 7 Chapter 5 System Maintenance 5 8 Main Switch AC Inlet Figure 5 4 MGC 50 rear panel controls The main power switch is used during installation and replacement of fans main control module and power supply since the functional modules are hot swappable The switch includes an AC circuit breaker MGC Hardware and Installation Manual Corrective Maintenance Corrective maintenance refers to changing or replacing an element of the system that is faulty The MGC has several components in which problems may occur ReadiManager IAM Control Unit CU Function Modules Network Interface Modules ISDN T1 CAS IP and MPI and or Serial MUX Modules Audio Modules Video Modules Data Modules T O Cards Power Supply Module Fans Warning All maintenance tasks are to be performed by qualified authorized personnel Use only replacement parts supplied by your dealer Follow all procedures Do not skip any steps Unless specified differently the procedures described here are the same for both the MGC 100 and the MGC 50 Before replacing parts T
3. In a system with MUX cards both encrypted and non encrypted participants resources are allocated and calculated according to the relative weight assigned to the different line rates during a reservation For example a MUX 40 card can host 72 non encrypted or 48 encrypted participants in a conference using a line rate of 128 Kbps The following table details the number of ports available with the MUX cards Table 4 9 MUX Cards Port Capacity Participant Line Number of non Number of Card type p encrypted ports encrypted ports capacity capacity MUX 10 ne ee 1 4 33 Chapter 4 Hardware Description Table 4 9 MUX Cards Port Capacity Continued Participant Line Number of non Number of Card type p encrypted ports encrypted ports Rate Z capacity capacity es E e MUX Participant Move Options The administrator has the option to define move behavior of encrypted participants by setting the system cfg flag ALLOW_ENCRYPT_IN PARTY LEVEL YES NO When set to YES participants can move e From an encrypted conference to a non encrypted conference or another encrypted conference 4 34 MGC Hardware and Installation Manual e From a non encrypted conference to an encrypted conference or another non encrypted conference When the ALLOW_ENCYPT_IN PARTY LEVEL flag is set to NO the participant s encryption setting must match the conference encryption setting s to be moved to the other conference F
4. 0 ce eee eee ee 2 2 Inspecting the MGC ReadiManager IAM Package Contents 2 2 System Safety soso ios ia desde nb ee ot eeu aed ee ee eas 2 2 General Safety Precautions 00 0000 eee eee eee 2 2 Rack Mount Safety Precautions 0 eee ee 2 3 Polycom MGC ReadiManagerReadiManager Precautions 2 3 Unpacking and Positioning the MGC 100 2 4 Mounting the MGC 100 on a 23 Rack 0005 2 6 Mounting the MGC 100 ona 19 Rack 04 2 8 Installing the ReadiManager IAM in the MGC Unit 2 11 Inspecting the MGC ReadiManager Server 2 11 Contents of the MGC ReadiManager Server pre installed on the MGC He i428 ey odie den inn EE wee Get 2 11 Contents of the MGC ReadiManager Server Upgrade Package 11 MGC ReadiManager Installation 2 12 Removing the Blank Panel from the MGC Unit 2 14 Installing the I O Card for the ReadiManagerIAM 2 15 Inserting the ReadiManager IAM into the MGC Unit 2 16 Connecting and Setting Up the MGC 100 2 17 MGC 100 Dongle ei yea cnc dens Konrad od dah omegees 2 17 Connecting to the power source 000 ee ee 2 18 Table of Contents Connecting the MGC 100 to the LAN Network 2 19 Connecting the MGC 100 to the Operator Workstation PC Directly via RS 232 Optional 00 2 19 Connecting the MGC 100 to the Network
5. 2 20 MPI 4 8 Hardware Installation for the MGC 100 2 21 To install the MPI 4 8 Network Interface Module 2 22 MGC 50 Hardware Installation 0 0 eee eee eee 2 26 Unpacking and Positioning the MGC 50 2 26 Mounting the MGC 50 ona Rack 2 00055 2 28 Connecting and Setting Up the MGC 50 2 32 MGG 50 Dongle ope ies cee a seen tage bees 2 32 Connecting to the Power Source 0 0005 2 33 Connecting the MGC 50 to the LAN Network 2 34 Connecting the MGC 50 to the Operator Workstation PC Directly via RS 232 Optional 00 2 34 Connecting the MGC 50 to the PSTN Network 2 35 Connecting the MGC 50 to the H 323 Network 2 36 MPI 4 8 Hardware Installation for the MGC 50 2 37 Compact Flash Memory Use on the MGC 4 2 40 Rescue Disk pSOS 0 0 00 c eee cee eee 2 41 Swapping the Operating System OS 0 000000 ee 2 42 MGC Software Installation and Configuration 2 43 Initial ReadiConvene IAM Configuration 2 43 First Entry MGC Control Unit CU IP Configuration 2 43 Method 1 Using a Compact Flash with the Updated LAN CFG File piii a a A Ee ay teed teat haw E epede Shee ee eas 2 43 Method 2 Using a Cross over Cable and a Laptop to Connect to the MCU cb cear s gas or ar Rid ae te cabbie e a a a aaa 2 46 Method 3 Defining the IP address
6. If the MCU is working exit the MGC Manager application and turn off the MCU Otherwise skip this step Unplug the MCU from the AC outlet Chapter 5 System Maintenance 3 Using a standard Phillips screwdriver remove six spring loaded screws from the fans cover on the MCU s rear panel a SF 1 EX i VARN MUGEN WEY U WY N p a Me A 4 Optional Remove the two jack connectors from the fan panel to completely remove the fans from the MCU 5 Disconnect the AC input J1 and the 12V 5V Sense connectors J2 5 12 MGC Hardware and Installation Manual 6 Disconnect the 5V and 5V power cables using a 9 16 13 mm M8 nut driver Tighten the two flat washers the spring washer and the nut back to their 5V LS and 5V screws on the faulty unit to be shipped to the manufacturer These items are delivered with the new power supply module 7 Using a Phillips screwdriver loosen the six spring loaded screws on the front panel of the MGC 50 that secure the Power Supply Module 8 From the rear carefully slide the Power Supply Module out through the front panel and remove 5 13 Chapter 5 System Maintenance 5 14 Slide in the replacement Power Supply Module from the front panel and push it firmly into its place Tighten the six screws on the front panel of the MGC 50 that secure the Power Supply Module Connect the red power cable to the 5V screw and
7. and Transcoding MUX 10 Multiplexes and 18 channels at demultiplexes audio data 128Kbps video and control information performs channel aggregation enables Encryption MUX 20 Multiplexes and 128 36 channels at demultiplexes audio data 128Kbps video and control information performs channel aggregation enables Encryption MUX 40 Multiplexes and 72 channels at demultiplexes audio data 128Kbps video and control information performs channel aggregation enables Encryption Data Module T 120 Performs data routing and T 120 12 standard conference control card 12 ports T 120 24 card 24 ports The different types of Functional Modules are used to produce a variety of configurations In the MGC 50 up to eight individual Functional Modules can be used to build the desired configuration In the MGC 100 16 modules can be used Figure 4 10 shows the general design of the Functional Modules The components that are common to all Functional Modules are shown in detail in the figure and are described in Table 4 6 on page 4 19 4 18 MGC Hardware and Installation Manual TDM Interface Module Xxx Specific Hardware Card Manager HDLC Interface Figure 4 9 General module architecture Table 4 6 Common functional module components Card Manager The Card Manager processor HDLC Interface Provides the interface for the Control bus Watch Dog Represents the Watch Dog power control and reset switch
8. Bold type appearing in the text or in a procedure indicates the word or the character that you should type into a text box from the keyboard It is also used to indicate the name of the menu name or command name that you should select Italic type appearing in the text or in a procedure indicates the menu name dialog box name or field name from which an option should be selected or into which parameters should be entered Tips and notes appear in a different typeface and between two bars For example This is an example of notes that you may encounter throughout this Hardware Manual Chapter 1 Before You Begin List of Abbreviations 1 10 The following is the list of abbreviations used throughout this manual Table 1 2 Abbreviations ire Low Speed Data Multipoint Control Unit w MPI m seee O ro Primary Rate Interface Transmission Control Protocol Time Division Multiplexing MGC Hardware and Installation Manual Installation and Configuration Workflow The MGC unit installation and configuration process includes the following main steps Hardware Installation Software Installation Network Services definition and the MGC unit cards configuration and Database Configuration The hardware and software installation initial IP configuration and Network Services definition stages are described in the MGC Getting Started Guide The installation and configuration steps and their description are detailed
9. Files Get Log Files Download MCU Software 4 49 Chapter 4 Hardware Description The SysConfig dialog box opens SysConfig system cfg 172 22 138 116 PLUS FLAGS PEOPLE PLUS CONTENT 2 Double click on the GREET_AND_ GUIDE line in the Section box The Greet and Guide hardware items appear in the Item Value box SysConfig system cfg 172 22 138 116 WY BLE AAHH ENABLE_IVR_VIDEO YES LEADER_RECOVERY_TIME 60 Q amp A YES DEFAULT_PASSWORD_LENGTH 6 MaAx_PASSWORD_LENGTH 16 MIN_PASSWORD_LENGTH 4 LEADER_WAITING_TIME_OUT 20 QUICK_LOG_IN_VIA_ENTRY_QUEUE YES START_IVR_VIDEO_DELAY_TIME 6 INVITE YES These values are set according to the Hardware installed in the system 4 50 MGC Hardware and Installation Manual MUX Video Slides Video slides are downloaded and stored in the MUX memory Up to four slides may be stored in the MUX memory one per Message Service 4 51 Chapter 4 Hardware Description 4 52 System Maintenance The MGC is designed with ease of maintenance in mind Most components are hot swappable and are accessible directly via the front panel or the rear panel Each module includes LED indicators which reflect the state of the module The LEDs are located on the front panel of the MGC All external connectors are located on the rear panel The main power switch is also located on the rear
10. Hardware Description Control Unit 4 8 Lg The Main Control Unit performs the functions of conference setup conference termination and resource allocation in both the MGC 100 and the MGC 50 The Main Control Module has an Intel based Pentium processor a hard disk drive and 256 MB of memory The Control Unit is located in slot A of the MGC and is the connected to the MCU s backplane and Control Module rear I O panel The front LED s indicate the status if the module is in operation and functioning properly Figure 4 7 shows a block diagram of the Main Control Module Communications Controller C8M CCOM Serial Interface LAN Interface External Flash Disk Figure 4 6 Block diagram of MCM The MGC unit can contain different types of functional network cards The Main Control Module operating system includes drivers for all of the cards The Main Control Module s operating system automatically detects the card type If the card is correctly identified the system starts up correctly If the system fails to detect any card type it will start up according to the card type definition in the system cfg file gy MGC Hardware and Installation Manual The Main Control Module includes several connectors These are connected to ports on the chassis Two types of connectors on the rear panel provide connections from the MGC to various external systems These systems include reservation systems local or remote op
11. MGC Hardware and Installation Manual Information Flow Figure 3 5 shows the flow of information within the system LS The MUX Module is not used with the H 323 SIP modules I O Card VoIP Network Interface Module includes MUX 1O Card ISDN MPI Network Interface i Module MUX Module Main Control Module Audio Module Figure 3 5 Signal flow process Information enters the MGC units from the telecommunications network via a PBX or CSU and into the Network Interface Module The information is then transferred to the MUX Module via the Internet 3 5 Chapter 3 System Architecture 3 6 The MUX Module transfers the control information to the Main Control Module via the Control Bus The control information is then processed by the Main Control Module and a control response forwarded via the Control Bus to the appropriate MUX Ports The MUX module divides the incoming information into audio video and data components and then forwards the information to the appropriate functional module The information arriving at the MUX ports is multiplexed into Nx56 64 Kbps channels These channels can be hyperchannels or aggregated channels depending on the capabilities of the network and the receiving terminals The MUX Module transfers audio information to the Audio Module via the Information Highway The audio information is then processed by the Audio M
12. Memory Represents the RAM for processor general use and the flash for the card CPU s software and module specific information such as serial number 4 19 Chapter 4 Hardware Description The Functional Modules are described in detail in the following segments Net 2 Net 4 Net 8 or T1 CAS Network Interface Module 4 20 The Net 2 Net 4 Net 8 Network Interface module provides the interface between the MGC unit and the ISDN network or T1 CAS lines TDM Interface ld ONE 4 FRAMER PHYI F l Front Panel LEDs Card COM gt ppR M Processor Manager Watch Dog t HDLC Interface Figure 4 10 Net 2 Net 4 Net 8 ISDN T1 CAS Network Interface Module The same type of card can be used to connect ISDN lines or T1 CAS lines However you cannot connect ISDN lines and T1 CAS lines to the same network card The Net 2 Net 4 Net 8 card connects to the I O 2 I O 4 and I O 8 cards respectively The I O 8 card contains connections of up to eight PRI spans of either an El or T1 line and it can work with both types simultaneously When the Net 2 Net 4 Net 8 card is used for T1 CAS lines only T1 spans are connected to the I O card Different types of ISDN and T1 CAS Network Interface Modules can be installed For more details see MGC Functional Modules Description on pag
13. a Line in jack and headphone output The music is available to all endpoints m aC Ts O ORA Z m zZ Figure 4 30 Music IO card 4 47 Chapter 4 Hardware Description To install the Music I O card in the rear panel of the MGC unit 1 Carefully slide the Music I O card into the slot in the backplane where the Audio module is inserted in the front Backplane 2 Tighten the screws on the rear panel of the MGC unit to secure the Music I O card 4 48 MGC Hardware and Installation Manual Enabling the Audio Music I O Card in the MCU Software Once the Audio Message daughter card and the Music I O card are installed the system automatically identifies them However if you are upgrading the MCU by adding the Message daughter card and the Music I O card you may have to enable them in the MCU software 1 Select Edit system cfg from the MCU Utils sub menu MMF alpha 12 Normal Disconnect IP Configuration New Reservation Resource Report CDR MCU Time Faults MCU Utils Send File Play Batch Get File Telnet Edit version txt IP Terminal Edit svstem cfg SNMP it system cfg Stop Current Indication Repeating eer Remove MCU Backup Conigurssan vt Restore Configuration Reset MCU Backup Reservations 7 Restore Reservations Properties Diagnostic Files H323 Card Monitor
14. e handles a call Therefore the spans defined as Primary and Backup clock must be connected first when starting a conference and disconnected last when terminating the conference Figure 4 18 MPI Data Flow when MCU is DCE shows the data flow on a serial connection the endpoints are connected directly to the MPI Box MPI Box 37 Pin Connector Serial Endpoint DTE Connection gt 37 Pin Connector oe ee 160 Pin Cable Serial Connection Endpoint DTE 37 Pin Connector 37 Pin Connector Endpoint DTE Endpoint DTE Figure 4 18 MPI Data Flow when MCU is DCE 4 29 Chapter 4 Hardware Description MPI Network Interface Module Architecture Figure 4 19 MPI 4 8 Network Interface module architecture shows the architecture for the MPI 4 8 Network Interface Module TDM Interface Bit Rate I F 1 4 gt PHYI F TDM I F Bit Rate I F 2 lt gt PHYI F Front Panel LEDs watch a Card og Manager A HDLC Interface Figure 4 19 MPI 4 8 Network Interface module architecture 4 30 MGC Hardware and Installation Manual MUX Module The MUX card performs multiplexing and de multiplexing of audio video data and control information The MUX card has the same
15. entry LAN IP configuration please refer to the section First Entry MGC Control Unit CU IP Configuration on page 2 43 HEHHHHHHHHHEEHETAH HE HE HEHEHE HE HE HE HE HE HE HE HE HE HE HE HE HE E HE HE HE E HE HE HE E HE HE E E HH HE FE E HE HE E HE HE HE E HE HE HE E HE HE FE H HE HEHE HEHEHEHEHE H H Please choose the appropriate action by selecting option 1 2 or 3 H If no selection is made the first option will execute within 15 seconds H HEEE AE HEHEHE AE HEE HE AE AE HE HE AE AE PA HE AE DE PA E AE DE BE E AE DE BA A AE AE DA A HE DE DE HA HE DE AE DA E AE AE BA AE AE DE E AE AE DA DA AE DE BE DE E DE DE DE E HEBE PE HEHEHEHE HEHEHEHE HEHEHE 1 Change the MGC IP settings lt check your lan cfg for correct configuration 2 Perform rescue operation for PSOS only contact support prior to selection 3 Change MGC OS lt You are required to contact support prior to selection Please make you selection now 3 Select an option as explained in the following sections Rescue Disk pSOS With the pSOS operating system the user is able to perform a Rescue Operation using the compact flash disk inserted in the Compact Flash port The advantage of the Rescue Operation is that it enables a short recovery time on the system should any failure occur To select this option press 2 Perform rescue operation For more information contact your next level of support 2 41 Chapter 2 Hardware Installation Swappi
16. general card architecture as other modules The MUX card capabilities include e Flexible port allocation e Supports conference encryption LS Encryption requires the MUX card TDM Interface System MUX controller Processor 10 100 LAN Controller suogyoeg Od Front Panel LEDs Manager cea HDLC Interface ase an eae ne cea a oa aa 1 0 Figure 4 20 MUX 40 Module Card Architecture Three types of MUX cards are available e MUX 10 with one processor e MUX 20 with two processors e MUX 40 with four processors 4 31 Chapter 4 Hardware Description The MUX handles a variety of Line Rates aggregation calls 1B to 6B and Bonding calls 128 Kbps to E1 MUX Card Properties A flexible port resource allocation mechanism is available with the MUX card and allocates ports dynamically thereby decreasing fragmentation It enables the MCU to allocate and free resources according to the conference requirements without pre configuring the Line Rate on each card unit Card Settings zi Card Settings E xi Common Parameters MUX Plus Parameters Common Parameters MUX Plus Parameters N MUX Parameters Slot Number E Card Type MUx 40 X Hardware Version 4 42 0 Software Version fo o0 71 4 CPU Software Version 0 00 707 Sana Mun
17. in the following flowchart Hardware MGC Getting Started Guide Chapter 2 Installation First Entry MCU MGC Getting Started Guide Chapter 2 IP Configuration MGC Manager i Software MGC Getting Started Guide Chapter 3 Installation MGC Unit MGC Administrator s Guide Software Upgrade Chapter 2 Optional MGC Unit Definition R in the MGC Getting Started Guide Chapter 3 MGC Manager Network Services MGC Getting Started Guide Chapter 3 Definition Database MGC Manager User s Guide Volume II Configuration Chapter 6 Figure 1 3 Installation and Configuration Workflow 1 11 Chapter 1 Before You Begin Hardware Installation This chapter describes the unpacking and connection of both the MGC 50 and the MGC 100 to the ISDN T1 CAS H 323 MPI or serial network to the operator workstation PC Hardware Installation First Entry MCU IP Configuration MGC Manager Software Installation MGC Unit Software Upgrade Optional MGC Unit Definition in the MGC Manager Network Services Definition Database Configuration MGC Hardware and Installation Manual Chapter 2 MGC Hardware and Installation Manual Chapter 2 MGC Administrator s Guide Chapter 2 MGC Administrator s Guide Chapter 2 MGC Administrator s Guide Chapter 2 MGC Administrator s Guide Chapter 3 MGC User s Guide Volume Il Chapter 6 Figure 2 1 Installation and Configuration Workflo
18. of the system ReadiConvene IAM MGC Control MGC Functional Unit CU Modules Opo popo g O a 5 JE z Shut Down button Compact Flash slot Universal Serial Bus port Figure 4 4 MGC 50 front panel Figure 4 6 shows the top view of the inside of the MGC 50 The Main Control Module Functional Modules and I O cards are all connected to the Backplane The Power Supply Module is located underneath the Main 4 5 Chapter 4 Hardware Description Control Module and the Functional Modules and is connected by wire leading to the backplane REAR Backplane 1 0 Cards Q gt o CU l Functional Modules FRONT Figure 4 5 MGC 50 top inside view 4 6 MGC Hardware and Installation Manual ReadiManager IAM The ReadiManager IAM refers to the Polycom MGC that houses the Integrated Application Module IAM The ReadiManager provides the hardware platform to run the ReadiManager software application The ReadiManager has an Intel based Pentium 4 processor Compact Flash Hard Disk Drive and 1 GB of Memory The Control Unit is located in slot A of the MGC and is the connected to the MCU s backplane and rear I O panel The front LED s indicate the status if the module is in operation and functioning properly Table 4 1 ReadiManager IAM Specifications Physical Specifications CPU Intel Pentium IV 2 8 Ghz RAM Memory 1 GB non ECC DDR SDRAM 266 Mhz or higher 4 7 Chapter 4
19. on the MGC The Options menu appears 8 Press 1 Change the MGC IP Setting If no monitor is connected the automatic default time out selects option 1 The Flash Memory LED must be active and flash 9 Press Eject after the message 1 File s copied is displayed onscreen and the Flash Memory LED no longer flashes Do not press the Reset button while the Flash Memory LED is flashing 10 Remove the Compact Flash card from the MGC Control Module compact flash slot and press Reset on the MGC 11 Connect the MCU to your site s network 12 Inthe MGC Manager define a new MCU using the IP address you have entered in the LAN CFG file a In the Browser pane right click the MCUs Network icon and then click New MCU 2 45 Chapter 2 Hardware Installation The Add MCU dialog box opens x Name poo IP Address Poo Product name E Muve MCMS Ver LI Cancel Advanced gt gt b In the Name box enter the name of the MCU Specify a name that clearly identifies the MCU c Inthe ZP Address box enter the default IP Address of the MCU as entered in the LAN CFG file d Click OK The new MCU is added to the MCUs list Method 2 Using a Cross over Cable and a Laptop to Connect to the MCU 1 Connect a cross over LAN or Hub cable between the laptop and the rear panel of the MCU 2 On the laptop click Control Panel gt Network Connection gt Local Area Connection 3 Inthe Local A
20. port Figure 4 1 MGC 100 front panel MGC Hardware and Installation Manual Figure 4 2 shows the rear panel of the MGC 100 The rear panel provides access to the network I O card connectors I O cards are inserted via the rear panel In addition the rear panel houses the main power switch AC inlet fans the circuit breaker additional communications ports and alarm ports The alarms port provides dry contacts for major and minor alarms Figure 4 2 MGC 100 rear panel with external connectors 4 3 Chapter 4 Hardware Description Figure 4 3 shows the top view of the inside of the MGC 100 The Main Control Module Functional Modules and I O cards are all connected to the Backplane The Power Supply Modules located underneath the Main Control Module and the Functional Modules are connected to the Powerplane Functional Modules FRONT REAR Backplane I O Cards C U I O Figure 4 3 MGC 100 top internal view 4 4 MGC Hardware and Installation Manual MGC 50 Components Location Figure 4 4 shows the front panel of the MGC 50 The front panel provides access to the Main Control Module the Functional Modules and the Power Supply Module Status LEDs on the Main Control Module Functional Modules and Power Supply Module indicate the status
21. the 160 PIN connector which gathers data from four different ports and channels the data stream to the 160 pin connector located on the MPI 4 8 front panel The data is then converted from serial format to TDM format and flown to the Backplane information bus The master and the Backup clock must be set on spans of the same network type Since this is full duplex communication the data is also flowing in the opposite direction Figure 4 17 shows the data flow on an ISDN data stream MPI Box DCE Seria gl connection H 160 PIN ean Shia connector Fonn ecto A To the 160 PIN connector 1 a F els 7 12 on the MPI 8 module p cemer 37 PIN connector Figure 4 17 MPI Data Flow when MCU is DTE 37 PIN connecto 37 PIN connector Serial connection N AG nO on Nor oe T1 ISDN line 23 channels gy MCU DCE MGC Hardware and Installation Manual When the MCU is set as a DCE The serial data stream flows from the endpoint DTE through the serial connector entering the MPI box by way of the 37 pin connector The data is then directed from the 37 pin connector to the 160 pin connector connected to the MCU DCE In the MCU the data stream is converted to a TDM format and then sent to the backplane information bus Since this is a full duplex communication the data is also bi directional The network clock is enabled only when the span coming from the DCE to the MCU is active i
22. 00 and the MGC 50 use the same Control Bus The Control Bus connects the Main Control Module to the Functional Modules The Control Bus is an HDLC bus A double bus is implemented for redundancy Chapter 4 Hardware Description Information Highway Powerplane 4 12 gy The Information Highway is a high capacity TDM type bus It is used by both the MGC 100 and the MGC 50 The Information Highway transfers information from the Network Interface Modules to the MUX Modules and from the MUX Modules to the Audio Video and Data Modules except during IP calls In IP calls H 323 and SIP the information is transferred directly to the P network module and from there to the Audio Video and Data modules The MGC 100 as opposed to the MGC 50 uses a Powerplane Up to three Power Supply Modules can be plugged into the Powerplane The Powerplane and Power Supply Modules are designed to accommodate hot swapping of power supplies In the MGC 50 there is one power supply which is connected to the backplane and fans via wire leads MGC Hardware and Installation Manual Power Supply Module Both MGC units MGC 100 and MGC 50 operate at 100 240 volts AC 50 60 Hz Power Module in the MGC 100 Three redundant power supplies provide backup for the system to ensure multipoint service is not interrupted as a result of any single power supply failure The Power Supply Modules are hot swappable and connect to the Powerplane which is par
23. 6 e leh e e e a e e e 4 39 Chapter 4 Hardware Description Video Module 4 40 The Video module supports up to 8 participants per module In addition it provides the following features enhancements Click amp View A graphical console transmitted to endpoints enabling the users to change their personalized video layout or conference Personal Layout Definition and on the fly modification of individualized participant Continuous Presence layouts For details see Personal Layout Visual Effects Definition of background colors frame colors and frame widths for Continuous Presence layouts For details see Visual Effects Quad Mode Continuous Presence Additional Continuous Presence layouts suitable for large conferences i e 4x4 H 263 video protocol at 30 Frames Per Second Improved video Quality Improved Continuous Presence image quality at high bit rates 1 52 Mbps No fragmentation Conferences can be run across Video cards Large Continuous Presence conferences Conference size determined only by overall system limitations Improved latency MGC Hardware and Installation Manual Video Module Architecture Figure 4 23 shows the Video module architecture TDM interface card manager Video codec HDLC interface Figure 4 23 Videot module architecture 4 41 Chapter 4 Hardware Description Data Module The Data Module performs conference data and control
24. AC protected by a 15 Amp circuit protected by a 15 Amp circuit breaker breaker 4 14 MGC Hardware and Installation Manual The specifications of the Power Supply modules of the MGC 100 is shown in MGC 100 Power supply modules capacity on page 4 13 The specifications of the Power Supply module of the MGC 50 is shown in MGC 50 Power supply module capacity on page 4 14 Fans Three fans are mounted at the bottom of the rear panel on the MGC 100 Each fan has an alarm which is monitored by that Main Control Module Two fans are mounted at the bottom of the rear panel on the MGC 50 On both MCU s the system can generate an alert upon failure For configuration requirements and information contact your next level of support Alarms Port The main control module I O module includes an Alarm port The Alarm port on the rear panel of the MGC 100 can be connected with the MCU s fans and power supplies The Alarm port on the rear panel of the MGC 50 can only be connected to the MCU s fans For more information see Front Panel LEDs on page 5 4 The Alarms port has the following specifications e Voltage rating 60 V DC maximum e Current rating 0 2 A maximum On the MGC 50 Alarms ports are in use for the two fans The pin assignment of the Alarm port are specified in the section Alarms Port Pin Assignment on page A 2 4 15 Chapter 4 Hardware Description Functional Modules The Function
25. AS Network Interface Module 4 20 The Net 2 Net 4 Net 8 ISDN T1 CAS Network Interface Data Stream 5 sels sdegcers aod ged EEE E A Gop sun GAR E TE 4 22 IP Network Interface Module 0000 eae 4 23 Module Port Capacity 0 0 ccc eee 4 24 IP Network Interface Module Architecture 4 25 The MPI 4 8 Network Interface Module 4 26 MPI 4 8 Network Interface Data Stream 4 28 MPI Network Interface Module Architecture 4 30 MUX Module o e e reo ae aa cc ects 4 31 MUX Card Properties 00 0 4 32 IVR Greet amp Guide Welcome Slide 4 33 MUX Port Capacity 0 cee eee eee 4 33 MUX Participant Move Options 5 4 34 MUX Resource Report 000 e eee eee 4 35 Audiot MOGUIE i262 se g 2 dts teed nguede team dite doe ede ae A 4 37 Table of Contents Audio Module Architecture 000000000 4 38 Audio Port Capacities 00 0 cee eee eee 4 38 Video Module asi e ay Canaan a tee Rae eae 4 40 Videot Module Architecture 0 0 0 0 000 4 4 Data Module 0 0 0c cette nee 4 42 Data Module Architecture 0 0 0 c cee eee 4 42 Input Output I O Boards 2 0 eee eee eee 4 43 Rear I O Boards 0 ccc ccc tee nee 4 43 Types of I O cards on functional Modules 4 44 Audiot Music I O Card 0 000 cee eee 4 47 Attaching the Mu
26. C 50 100 Use the following procedure for both the MGC 100 and the MGC 50 to turn off the MGC 100 50 1 Exit the MGC Manager application as described in the MGC Manager User s Guide 2 Switch off the main power switch on the rear panel and disconnect the power cord from the power source 5 21 Chapter 5 System Maintenance Troubleshooting 5 22 The MGC unit provides on line diagnostics for quick isolation and resolution of problems The card status and the MCU s status can be viewed in the Browser and the Status areas of the MGC Manager main window The full messages regarding the cards status can also be viewed in the Status box of the Card Settings dialog box For more information see the MGC Administrator s Guide Chapter 4 MCU Card Management Faults and errors usually software are recorded in the Faults file and can be viewed in the faults dialog box accessed from the MCU right click pop up menu For more details see the MGC Administrator s Guide Chapter 5 A list of system faults can be viewed via the Faults function A detailed list of faults can be found in the MGC Administrator s Guide Appendix B
27. Description Backplane The Backplane is based on the universal slot concept where any functional card can be inserted in any functional slot Therefore different configurations are formed based on the users port capacity and functionality requirements The Backplane supports hot swapping of Function Modules and all I O cards In the MGC 100 the front of the Backplane contains 16 slots for Functional Modules and an additional slot Slot 1 for the Main Control Module The back of the Backplane contains 16 slots for I O cards 15 slots for I O and 1 slot for the Main Control Module The Network Interface Modules connected via the Backplane to I O cards which connects the system to the network The Power Supply Module provides power to the Backplane via a power bus Backplane Power Supply Module Figure 4 7 MGC 100 Backplane Control Bus MGC Hardware and Installation Manual In the MGC 50 the front of the Backplane contains eight slots for Functional Modules and additional slot Slot A for the Main Control Module The back of the Backplane also contains 7 slots for I O cards and 1 slot for the Main Control Module The Network Interface Module is connected via the Backplane to I O cards which connect the system to the network The Power Supply Module provides power to the Backplane via a power bus Backplane Control Module Front Power Supply Module Figure 4 8 MGC 50 Backplane The MGC 1
28. Hardware Installation Unpacking and Positioning the MGC 100 To unpack and position the MGC 100 1 When you receive your MGC 100 inspect the equipment for damage and verify that the components match the packing slip If you did not receive a component or if there is damage to the system notify your service representative immediately Wood Packing Case Carrying Strap Lock in Closed Position Lock in Open Position Figure 2 1 MGC 100 package 2 Place the MGC 100 unit on a stable flat surface in a location that meets the MGC environment requirements which are Operating temperature 10 40 C 50 104 F or 10 35 C 50 95 F when installed in a 19 rack Humidity 15 90 non condensing Altitude Up to 3 000m 10 000ft ESD 8 kV 3 Release the clasp locks at the bottom and lift the MGC 100 top cover 2 4 MGC Hardware and Installation Manual Wood Packing Case Foam Block Foam Block Figure 2 2 Unpacking the MGC 100 Lift the MGC 100 unit and remove the packaging material Lower the MGC 100 unit placing it on the surface If the MGC 100 is a standalone unit place it on a flat surface If you are rack mounting the MGC 100 allow a minimum clearance of 3 above the unit 2 5 Chapter 2 Hardware Installation Mounting the MGC 100 on a 23 Rack The MGC 100 can be mounted to a 23 rack using the two mounting plates that are pre installed on the uni
29. MGC 50 MGC 100 Hardware amp Installation Manual PO LYCOM etwork Systems Grou Copyright 2006 Polycom Inc All Rights Reserved Catalog No DOC2126C Version 8 0 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom Inc No distribution reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom Inc Information contained herein is subject to change without notice and does not represent a commitment of any type on the part of Polycom Inc Polycom and Accord are registered trademarks of Polycom Inc Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing Polycom Inc cannot assume responsibility for any errors Changes and or corrections to the information contained in this document may be incorporated into future issues Portions aspects and or features of this product are protected under United States Patent Law in accordance with the claims of United States Patent No US 6 300 973 US 6 496 216 US 6 757 005 US 6 760 750 and US7 054 820 PATENT PENDING Regulatory Notices United States Federal Communication Commission FCC Part 15 Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules Test limits are designed to provide reas
30. MPI Box If the endpoint is a DCE then connect this to the MPI Box For more information refer to chapter 4 If dialing is used connect the appropriate cable from the DCE to the 25 pin connector on the rear panel of the MPI Box If the V 35 or RS 530 cable is used attach the special adapter provided with the kit to the 37 pin prior to connecting the serial cable from the DCE The serial MPI network properties must be defined in the Network Services for details see MGC Administrator s Guide Chapter 3 2 39 Chapter 2 Hardware Installation Compact Flash Memory Use on the MGC The Main Control Unit s Compact Flash port is used to perform the following tasks e pSOS Rescue Disk Contact you next level of support e Swapping the Operating System OS Contact your next level of support First Entry MGC Control Unit CU IP Configuration using pSOS OS XPEK OS The Compact Flash slot is located on the Main Control Module below the Flash Memory LED When the Flash Memory is active the LED flashes Flash Memory Card Eject Button Do not press the Reset button or turn the system OFF while the Flash Memory LED is flashing 2 40 MGC Hardware and Installation Manual Inserting the Compact Flash Disk into the MGC Compact Flash slot 1 Insert the Flash Memory disk into the slot 2 Press the Reset button on the MGC The following menu appears on your monitor s screen For first
31. OS Span x is not in use Span x is OK Span x yellow alarm RAI Span x red alarm LOS Span x is not in use Span x is OK Span x yellow alarm RAI Span x red alarm LOS Power Supply In Green Power in from the mains is OK Module Out 5 5 Chapter 5 System Maintenance 5 6 The three Functional Module LEDs function as a group Each state of the Functional Module and its associated LED array is described in Table 5 2 The IDLE ACTIVE FAILURE and PARTIAL FAILURE states are the operational modes of the Functional Module The RESET WAITING FOR MCMS and LOADING SOFTWARE indicates the stages during the startup procedure of the Functional Module Table 5 2 Function Module LEDs Module State STBY FAIL ACTIVE IDLE Ready but not used in a OFF OFF conference ACTIVE Used in one or more OFF conferences FAILURE Error state board is OFF ON OFF out of operation PARTIAL FAILURE Error state ON OFF part of board is out of operation WAITING FOR MCMS Waiting for MCMS to start loading software MGC Hardware and Installation Manual MGC Unit Rear Panel The rear panel of the MGC 100 and MGC 50 contains a number of controls for using the MGC unit Figure 5 3 and Figure 5 4 show the back panel and labels all elements of the MGC 100 50
32. U Check the fan is working correctly Replacing the Main Control Module The Main Control Module is not hot swappable Use the following procedure for both the MGC 100 and the MGC 50 to replace the Main Control Module 1 10 Exit the MGC Manager application as described in the MGC Manager User s Guide Switch off the main power switch on the rear panel and disconnect the power cord from the power source Unscrew the four screws on the front panel of the MGC that secure the Main Control Module Use the silver plastic ejectors to pull the Main Control Module out of its slot in the Backplane Carefully slide the Main Control Module out through the front panel Slide in the replacement Main Control Module Push the Main Control Module firmly into the Backplane making sure it is properly seated in its slot Tighten the four screws on the front panel of the MGC that secure the Main Control Module Reconnect all internal cables to the Main Control Module Close the cover of the Main Control Module on the rear panel of the MGC Chapter 5 System Maintenance Li 12 Connect the power cord to the power source and switch on the main power switch on the rear panel Turn on the MCU Connect to the MCU via the MGC Manager as described in the MGC User s Guide Replacing the Main Control Module rear I O Panel Use the following procedure to replace a faulty I O 1 Exit the MGC Manager application as
33. according to their instructions CE Mark R amp TTE Directive Polycom Inc declares that the MGC 8 and 16 slot MCU with NET 2 4 8 cards are in conformity with the following relevant harmonized standards EN 60950 1992 Including Amendments 1 2 3 amp 4 EN 55022 1994 EN 50082 1997 Following the provisions of the Council Directive 1999 CE on radio and telecommunication terminal equipment and the recognition of its conformity Canadian Department of Communications This Class A digital apparatus complies with Canadian ICES 003 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunication network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment malfunctions may give the telecommunications company causes to request the user to disconnect the equipment Users should ensure for their own protection t
34. actor dialog box appears Winlmage Self Extractor Writing on Drive File extraction C Image File Drive File extraction Writing image file 4 Select from the Disk drop down box a letter for your Compact Flash disk and click OK After a few seconds a new Compact Flash Boot disk is created 5 Copy the the files located in the Compact Flash Content CD Folder onto the Compact Flash Disk 2 51 Chapter 2 Hardware Installation Clocking 2 52 To be able to work with the network connected to the MCU you need to synchronize the system clock with the network clock This is done in two steps e Selecting the network type according to which the system clock will synchronize Only one system type may be selected for clocking The clock source is then defined in the system cfg e Selecting the spans of the selected network that will act as Master and Backup clocks The Master and the Backup clock must be set on spans of the same network type For more details regarding the clocking setup see the MGC Administrator s Guide Clocking in Chapter 5 You have completed the hardware installation The next step in the installation procedure is to install the MGC Manager software For more information refer to the MGC Administrator s Guide Chapter 2 System Architecture The MGC unit is designed to provide maximum reliability minimum interruptions and effortless maintenance Removable ac
35. al To install the MPI Box on Top of the MCU k 2 Turn OFF power to the MCU and unplug it from AC power If the MCU is rack mounted disconnect all the external cables dismount the MCU from the rack and place it on a desktop or work table If it is a standalone unit remove the MCU side panels Remove the two Phillips screws on each side of the MCU near the rear panel front remove screws Place the mounting bracket on top of the MCU aligning it against the screw openings as shown below and tighten the screws tighten screws Mount the bracket on the other side of the MCU repeat step 4 2 23 Chapter 2 Hardware Installation 6 Place the MPI box with its four 160 pin connectors facing the MCU front panel between the two mounting brackets Secure it with the screws supplied with the MPI Box front 7 Ifthe MCU is standalone reassemble the side panels If the MCU is rack mounted mount the unit on the rack and connect all the external cables 8 Using the cable provided with the MPI kit connect the 160 pin connector to Port A of the MPI 8 Network Interface front panel Connect the other end of the cable to a Ports 1 4 160 pin connector of the MPI Box by doing this procedure we have utilized the MPI Box as a MPI 4 9 Using a second cable connect the angled 160 pin connector to Port B of the MPI 8 Network Interface front panel Connect the other end of the cable to B Ports 5 8 160 p
36. al Modules cards perform the various audio video and data processing functions for the MGC unit Both the MGC 100 and the MGC 50 use the same functional modules The MGC 100 unit houses up to sixteen Functional Modules which can occupy slots through 16 The MGC 50 unit houses up to eight Functional Modules which can occupy slots 1 through 8 The LED s on the front of each Functional Module indicate the status of operation and whether it is functioning properly Functional Modules are installed via the front panel of the MGC unit A connector at the rear of each functional module connects the module to the backplane Any module can be inserted into any slot All Functional Modules are front removable and hot swappable Table 4 5 lists the available Functional Modules Table 4 5 MGC Functional Modules Description Functional Module Net 2 ISDN T1 CAS Network Interface Net 4ISDN T1 CAS Network Interface Net 8 ISDN T1 CAS Network Interface IP 12 24 4 16 Interfaces between the MGC unit and the ISDN network or T1 CAS lines Interfaces between the MGC unit and the ISDN network or T1 CAS lines Interfaces between the MGC unit and the ISDN network or T1 CAS lines Perform signaling and capabilities exchange for conferencing Encrypted conferences with IP participants SIP sessions and mixed component conferences that include SIP participants require IP cards 46 channels 60 ISDN channel
37. ard Play Batch Telnet IP Terminal SNMP Stop Current Indication Repeating Remove MCU Reset MCU Properties The P Configuration dialog box opens re configuration ES IP Address fh 72 22 140 159 Subnet Mask 255 255 248 0 Default Gateway fi 72 22 136 1 ma C b Ifrequired modify the parameters and click OK 10 Press Reset on the MGC 11 Disconnect the MCU from the local network that you have created 12 Connect the MCU to your site s network 2 48 MGC Hardware and Installation Manual Method 3 Defining the IP address using a Keyboard and Mouse 1 Access the Main Control Module rear I O panel po ae Ol 2 Press the Reset button on the MCU The command line is displayed 3 Type C gt dir mcu cfg and press Enter 4 Type C gt mcu cfg gt edit lan cfg and press Enter The Edit screen opens displaying the IP configuration parameters 5 Enter the new IP Address If required modify the Subnet Mask and the Default Gateway values 6 Save the new IP configuration and exit the DOS editor 7 Press the Reset button the MGC 2 49 Chapter 2 Hardware Installation Formatting and Creat
38. d 96 ports for the MGC 100 They utilize a variable port bandwidth ranging from 56 to 1920 Kbps Figure 1 1 MGC 50 Figure 1 2 MGC 100 1 1 Chapter 1 Before You Begin 1 2 The system meets International Telecommunication Union Telecommunication Standardization Sector ITU T formerly CCITT standards for multipoint multimedia bridging devices and meets ETSI standards for telecommunication products The flexible architecture in the system is designed to accommodate users changing multipoint needs This system utilizes a modular universal slot platform that allows the formation of different configurations based on users individual port capacity and functionality requirements MGC Hardware and Installation Manual MGC Unit Main Features The MGC unit offers the following features Supports a large number of ports 48 for the MGC 50 96 for the MGC 100 running at 128 Kbps Universal slots telco grade high availability with hot swappable modules redundancy on line upgrading and dynamic resource allocation Support for standard network interfaces ISDN T1 CAS LAN and V 35 serial for the easy integration of conference elements into external network management and billing systems Support for up to 16 operator workstations PCs connected to either a local or remote MCU each operator workstation can be connected to several MGC units Multirate conferencing and Transcoding audio and video
39. de of the adapter to the NET RJ 45 jack on the rear panel of the MGC Then connect the leased line wires to the other side of the adapter The ISDN and T1 CAS network properties must be defined in the Network Services For details see the MGC Administrator s Guide Chapter 3 2 35 Chapter 2 Hardware Installation 2 36 gy Connecting the MGC 50 to the H 323 Network If an H 323 network Interface card is installed in the MGC connect the 8 pin RJ 45 connector of the LAN network cable to the LAN 323 RJ 45 jack on the rear panel of the MGC Figure 2 16 LAN H 323 network connection The H 323 network properties must be defined in the Network Services Wizard for details see MGC Quick Start Guide Chapter 3 MGC Hardware and Installation Manual MPI 4 8 Hardware Installation for the MGC 50 The MPI 4 8 Network Interface card is inserted into the MGC 50 The MPI box is mounted on a 19 rack together with the MGC 50 as can be seen in Figure 2 13 The MPI box is mounted directly on the rack above the MGC 50 leaving at least 6 free space above the MGC 50 For details on how to mount the MGC 50 refer to the section Mounting the MGC 50 ona Rack on page 2 28 MPI Box in 19 Rack Figure 2 17 MPI Box mounting option Chapter 2 Hardware Installation 2 38 To install the MPI 4 8 Network Interface Module 1 Slide the MPI 8 Network Interface module into a fr
40. described in the MGC Manager User s Guide Switch off the main power switch on the rear panel and disconnect the power cord from the power source Unscrew the 4 screws on the rear panel of the MGC 100 50 that secure the I O panel Pull on the plastic handles on the rear panel of the I O panel to pull the module out of its slot and Backplane Carefully remove the I O panel Slide in the replacement I O panel Push the I O panel firmly into the Backplane and slot making sure it is inserted properly Tighten the 4 screws on the front panel of the MGC 100 50 that secure the I O panel Connect the power cord to the power source and switch on the main power switch on the rear panel Turn on the MCU Connect to the MCU via the MGC Manager as described in the MGC User s Guide Replacing Compact Flash Accessories The MGC is supplied with two Compact Flash accessories USB to Compact Flash adaptor Compact Flash 128MB Disk MGC Hardware and Installation Manual When these parts require replacement please contact Polycom Resource Center You are required to use only parts approved by Polycom or supplied in the Polycom accessories kit Table 5 1 Compact Flash Kit eae Pan oon 1 MSC2042A_ Reader Writer Compact Flash Type I To USB 2 0 ICM2025A IC Memory Compact Flash Card 128MB Type I Replacing the Dongle The Dongle is installed on COM1 on the Control Unit CU rear panel I O with a bracket Prior to re
41. diManager Getting Started Guide and MGC Manager manuals Contents of the MGC ReadiManager Server Upgrade Package The MGC ReadiManager Server Upgrade package should contain the following e ReadiManager Server blade requires installation from the front of MGC e Server I O requires installation from the rear of MGC e ReadiManager Installation amp Documentation CD e ReadiManager Getting Started Guide and MGC Manager manuals Chapter 2 Hardware Installation MGC ReadiManager Installation The ReadiManager IAM can be installed with the MGC unit ON or OFF Refer to Table 2 2 on page 2 12 for more detailed instructions LS It is important that you follow the sequence of steps as defined in sections below Table 2 2 MGC Power Setting During ReadiManager IAM Blade Installation MGC Power Setting Do This Make sure the MGC is turned OFF Remove the blank panel from the front of the MGC unit This is where the ReadiManager IAM will be inserted See Removing the Blank Panel from the MGC Unit on page 2 14 Remove the rear I O panel and install the I O card on the chassis See Installing the I O Card for the ReadiManager IAM on page 2 15 Install the ReadiManager IAM See Inserting the ReadiManager IAM into the MGC Unit on page 2 16 Turn ON the Power switch on the MGC 2 12 MGC Hardware and Installation Manual Table 2 2 MGC Power Setting During ReadiManage
42. ds The IP Network Interface Module also supports SIP participants H 323 is a standard for audio video and data communications across IP based LAN networks including the Internet H 323 allows endpoints to use multimedia applications without changing the network infrastructure H 323 also allows device independent communications between different endpoints Conference participants therefore do not have to worry about devices and compatibility Session Initiation Protocol SIP is an application layer protocol designed to work over IP networks SIP can establish modify and terminate multimedia sessions conferences The IP modules provide bandwidth management that ensures that corporate networks will not be clogged and critical data cannot be disrupted Network managers can limit the number of simultaneous IP connections within their network or the amount of bandwidth available to IP applications The IP Network Interface modules combine two very different functions in one board This interface module is primarily an IP network card using H 323 standards for video conferencing with an added MUX capability that uses H 320 standards The IP module design includes an Ethernet network interface and a heavy processing core to handle data An MCU with IP only configuration requires the IP Network interface module and Audiot Video Data cards for conferencing In that case the IP module performs the MUX functionality A more pow
43. dules e Chapter 3 System Architecture Describes the system architecture and the data flow e Chapter 4 Hardware Description Describes the various components that make up the MGC unit e Chapter 5 Maintenance Describes the controls and LED indicators and provides maintenance procedures e Appendix A Interfaces Pin Assignment Describes the pinout of the various MGC unit connectors Conventions MGC Hardware and Installation Manual Before using this manual it is important for you to understand the terms and conventions used Ly The term Choose or Double click is used when you need to activate a menu command or a command button in the dialog box The term Select or Click is used to highlight a part of the window dialog box or menu that you want to be changed with your next action The term Right click is used when you press and release the right mouse button to open a pop up menu The term Choose OK means that you can either click the OK button with the mouse or press the lt Enter gt key on the keyboard Keyboard keys appear in capital letters between these two symbols lt gt For example the Shift key appears as lt Shift gt The plus sign between two key names indicates that you must press and hold down one key while pressing down the second key For example press lt Alt gt lt P gt means that you press and hold down the Alt key while you press the P key
44. e 4 16 MGC Hardware and Installation Manual The module s front panel includes two four or eight tri color LEDs depending on the card s configuration Depending on the states of the LEDs inputs the LED can be off green red or yellow The red and yellow states indicate alarms Figure 4 11 2 4 8 tri color LED NET cards front panels 4 21 Chapter 4 Hardware Description 4 22 The Net 2 Net 4 Net 8 ISDN T1 CAS Network Interface Data Stream Figure 4 12 shows a block diagram of the Net 2 Net 4 Net 8 network interface of the MGC unit Telephone Network Lines Im V prrcrriwrtti TETE he he oles Figure 4 12 Net 2 Net 4 Net 8 ISDN T1 CAS ISDN Network Interface Block Diagram The ISDN Network Interface Module is connected to the telephone network via the IO card IO 2 IO 4 or IO 8 which is connected to the PABX and CSU The customer is responsible for supplying the PABX and CSU The ISDN data stream flows from the ISDN telecommunication network through the PABX gt CSU gt MGC RJ 45 input connector gt IO card IO 2 10 4 or IO 8 gt Backplane connectors gt Network Interface Module to the Backplane information bus MGC Hardware and Installation Manual IP Network Interface Module The IP Network Interface Modules support participant connections using H 323 communication standar
45. e a MGC 50 MGC 100 Communications Data rates 56 Kbps 1920 Kbps E1 Network interfaces ISDN T1 E1 T1 CAS LAN serial MPI MGC Manager control An independent LAN connection separate from the connection Network connection Clock synchronization Synchronizes to external network Operator workstations LAN RS 232 Modem Internet Reservation systems LAN Internet Modem rocalRemote External MGC 50 MGC 100 Equipment Environment MGC 50 MGC 100 Operating temperature 10 40 C 50 104 F 10 35 C 50 95 F when installed in a 19 rack Storage temperature 40 70 C 40 158 F Relative humidity 15 90 no condensing Chapter 1 Before You Begin Table 1 1 MGC Specifications System Sones MGC 50 MGC 100 Communications Integrated scheduler Yes API to 3rd party Yes reservation systems Conference Setup Scheduled MGC 50 MGC 100 Unscheduled Meet Me Per Conference MCU Channel Party Dial out Dial in Yes Diagnostics MGC 50 MGC 100 Power up Yes Serviceability Reliability Front panel removable Yes modules Power Supply MGC 50 MGC 100 AC Input 100 240 VAC 100 240 VAC 50 60 Hz 50 60 Hz MGC 50 MGC 100 MGC Hardware and Installation Manual Table 1 1 MGC Specifications Power Consumption MGC 50 MGC 100 AC Maximum Power AC Voltage 10Amp AC Voltage 15 Amp at consumption at 100 VAC 5 Amp at 100 VAC and 7 5 Amp at 240 VAC protected by 240 VAC pro
46. ed or untinned Wire bus bar or braided strap connectors are acceptable When the unit is installed on a rack the rack must be properly grounded to the Mounting the MGC 100 on a 19 Rack The MGC 100 can be mounted in a 19 rack using the mounting kit P N KIT2026A It is highly recommended that the 19 rack be located in an air conditioned room When the MGC 100 unit is installed on a 19 rack environment temprature should not exceed 35 C or 95 F Figure 2 3 shows how to mount the MGC 100 on the 19 rack 19 Attachment Bar Figure 2 3 MCU Rack Mount 2 8 MGC Hardware and Installation Manual Because of heat considerations the MCU must be installed with the Control Unit Module placed on the left bottom 1 Check that all the parts are in the kit The kit should contain the following items Table 2 1 19 Rack Mounting Kit 1 MEC2063A 23 TO 19 Mounting Bar MGC 100 at 90 Degrees 2 SCR2005A Screw 10 32 x 1 2 Allen S H ST ST 3 WAS2003A Washer M5 Spring Latch Loc ST ST WAS2004A Washer M5 Flat ST ST 2 Make sure that the MCU power is turned OFF and it is disconnected from the AC power Remove the side covers as described on page 2 4 3 Ifthe MCU is a standalone unit you must first remove the side covers and add the mounting brackets to a 23 rack see pages 2 4 to 2 6 4 Attach the two mounting bars to the MCU as follows a Fit the spr
47. ee slot in the MCU front panel Push the MPI 8 Network Interface module firmly into the Backplane making sure it is properly seated in its slot Tighten the screws on the front panel of the MGC 50 that secure the MPI 8 Network Interface module To mount the MPI Box on the Rack for the MGC 50 1 Place the MPI box with is four 160 pin connectors facing the MGC 50 front panel between the two rails of the rack Secure it to the rack with the screws supplied with the MPI Box e a SE PRS gt o PORTS g fe o o o o e o o o Connect all the external cables to the MPI box Using the cable provided with the MPI kit connect the 160 pin connector to Port A of the MPI 4 8 Network Interface front panel Connect the other end of the cable to a Ports 1 4 160 pin connector of the MPI Box Again by doing this procedure we have utilized the MPI Box as a MPI 4 MGC Hardware and Installation Manual Using a second cable connect the 160 pin connector to Port B of the MPI 4 8 Network Interface front panel Connect the other end of the cable to B Ports 5 8 160 pin connector of the MPI Box By doing this procedure we have utilized the MPI Box as a MPI 4 8 000 doe coo od 8 Connect the serial cable running from the DCE to the appropriate 37 pin connector on the rear panel of the
48. ensure that the nut is well fastened and secured First install the flat washer Next install the terminal ring of the power cable Next install the second flat washer Then install the spring washer Last screw the nut Connect the black power cable to the 5V screw in the order described in step 11 and ensure that the nut is well fastened and secured Reconnect the AC input J1 and the 12V 5V Sense connectors J2 Reposition the fans cover panel on the rear panel Ensure that the two fan connectors are in their place and tighten the six screws to secure the fan cover to its place Connect the AC power cable to the MCU and turn on the MCU The green Power Supply Module LED should be green to indicate that the MCU power is on MGC Hardware and Installation Manual Fan Replacement for the MGC 100 The fans are hot swappable and can be replaced with the system running The fans are located on the rear panel of the MGC 100 Use the following procedure to replace a faulty fan I 2 Disconnect the cable to the fan Unscrew the four screws on the rear panel of the MGC 100 that secure the fan Remove the fan Position the replacement fan correctly on the rear panel Tighten the four screws on the rear panel of the MGC 100 that secure the fan Connect the cable to the fan 5 15 Chapter 5 System Maintenance Fan Replacement for the MGC 50 The fans are not hot swappable and ca
49. erator consoles management systems and billing systems One connector is a standard Ethernet LAN interface which support operator workstations operating on LANs via TCP IP The other connector is an RS 232 interface on COM2 which is used for local diagnostics and production purposes An RS 232 interface connector on COM2 the rear panel is provided for connecting to operator workstations locally or remotely via a modem The connector is used for local diagnostics and production purposes The Main Control Module Control Bus connects to the Functional Modules The CCOM and C8M provides the interface between the Main Control Module and the Backplane This module also generates the MCU clock The operating system running on the Main Control Module uses the Processor s internal clock interrupts to set up its real time clock Sometimes the operating system s clock may skip one or several interrupts resulting in a time difference between the two clocks In such a case the operating system compares the two clocks When a discrepancy between the two clocks is detected the operating system updates its clock according to the Main Control processor s clock This feature ensures that long term reservations start on time This feature does not correct any time difference between the MGC Manager s clock which is derived from the Windows operating system run on the operator workstation and the MCU internal clock 4 9 Chapter 4 Hardware
50. erful MCU configuration combines the two network interface cards to form a gateway In this configuration an IP endpoint can participate in the same conference as an H 320 endpoint The IP modules contains an embedded software module that interfaces between the MCU and the external Gatekeeper The IP cards are available in IP 12 IP 24 and IP 48 port sub assemblies The following table lists the type of IP card its version number its compatibility with SIP VoIP and Encrypted conferences and its capacity IP cards are available with version 4 23 and higher 4 23 Chapter 4 Hardware Description Table 4 7 IP Card Types IP HW Version Number VOIP Encryption Card Eade of Units Call Name Capacity IP 12 IP 24 Conferences that include SIP defined participants require IP cards from version 4 41 Module Port Capacity The number of participants in a conference is limited by the Line Rates and conference type Table 4 8 describes the port capacities of the cards using different line rates Table 4 8 IP Participant Types and Line Rate Capacities Number of Participants 4 24 MGC Hardware and Installation Manual IP Network Interface Module Architecture The IP Network Interface Modules have the same general card structure as other MGC modules Card Manager TDM interface and the functional units Figure 4 13 shows the architecture for the IP Network Interface Modules TDM Interface
51. gure 2 10 LAN H 323 network connection The H 323 network properties must be defined in the Network Services For details see MGC Administrator s Guide Chapter 3 MPI 4 8 Hardware Installation for the MGC 100 The MPI 4 8 Multi Protocol Interface Network Interface card is inserted into the MGC 100 unit The MPI box may be mounted on top of the MGC 100 using mounting brackets or on a separate 19 or 23 rack as can be seen in Figure 2 7 When installed on a 19 rack the MPI box can be mounted directly on the rack When installed on a 23 rack a mounting plate must be used If the MGC 100 is rack mounted there must be at least 6 free space above the MGC 100 to be able to install the MPI Box on top of the MGC unit 2 21 Chapter 2 Hardware Installation 2 22 MCUs in MPI Boxes MPI Boxes 23 Rack in 23 Rack in 19 Rack Mounting Plate Figure 2 11 MPI Box rack mounting options To install the MPI 4 8 Network Interface Module 1 Slide the MPI 4 8 Network Interface module into a free slot in the MGC front panel 2 Push the MPI 4 8 Network Interface module firmly into the Backplane making sure it is properly seated in its slot 3 Tighten the screws on the front panel of the MGC 100 that secure the MPI 4 8 Network Interface module MGC Hardware and Installation Manu
52. hat the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Regulatory Notices Singapore Certificate Russian Communication Certificate MGC 100 Complies with IDA standards G1260 05 ne MGC 100 and MGC 50 comply with the Russian Ministry of Communication requirements MGC 50_ Complies with IDA standards G1261 05 stated in certificate OC 1 MM 15 CCC Munucsasn Poccuu Taiwan FAEH jee FORA a zen EEE H TREGERI ATIR maman F EHER RRR Bae S MGC Hardware and Installation Guide Table of Contents Before VOU Begi c cciscccwri ccc eei servicer nes iaxes 1 1 MGC Unit Main Features 0 0 eee eee 1 3 MGC 50 MGC 100 Specifications 0 00 c eee ee ee 1 4 MGC Control Unit 2 0 eee ee eee 1 7 Scope of Manual iv dnc3 dene dee sain kn Rbca eae wk de aed Paes 1 8 CONVENUONS seoses E vee Re Kuba peewee te Rw Rede eee AES 1 9 List of Abbreviations 0 0 0 eee eee eee 1 10 Installation and Configuration Workflow 0 4 1 11 Hardware Installation 200 0c e eee eee 2 1 MGC 100 Hardware Installation
53. he MGC unit is off Insert the power cable into the power connector on the rear panel of the MGC 50 unit Main Switch AC Inlet Insert the power cable into the power source socket Turn on the power by pressing on the power switch located on the rear panel of the MGC 50 unit If the unit is rack mounted the single point ground on the MCU 50 must be connected to the rack with a single conductor and attached so that it prevents loosening The following restrictions apply to the conductors and connectors that may be used to ground the unit when rack mounted When using bare conductors they must be coated with an appropriate antioxidant compound before crimp connections are made Tinned solder plated or silver plated connectors do not have to be prepared in this manner Multiple connectors should not be secured with the same bolt assemblies Listed fastening hardware must be compatible with the materials being joined and must avoid loosening deterioration and electrochemical corrosion of the hardware and joint materials 2 33 Chapter 2 Hardware Installation 2 34 Connecting the MGC 50 to the LAN Network Connect one end of a network cable to the LAN connector on the rear I O panel of the MGC Control Module and the other end to the network Oa MOUSE amp KEYBOARD a Connecting the MGC 50 to the Operator Workstation PC Directly via RS 232 Optional Connec
54. his manner The same bolt assemblies should not secure multiple connectors Listed fastening hardware must be compatible with the materials being joined and must be preclude loosening deterioration and electrochemical corrosion of the hardware and joint materials To connect to the AC Inlet 1 Make sure the power switch is OFF Insert the power cable into the power connector on the rear panel of the MGC 100 unit Main Switch AC Inlet Insert the power cable into the power source socket Turn on the power by pressing on the power switch located on the rear panel of the MGC 100 unit MGC Hardware and Installation Manual Connecting the MGC 100 to the LAN Network Connect one end of a network cable to the LAN connector on the rear I O panel of the MGC 100 Control Module and the other end to the network Ol 6 MOUSE KEYBOARD a Connecting the MGC 100 to the Operator Workstation PC Directly via RS 232 Optional Connect one end of an RS 232 cable to the COM2 connector on the rear panel of the MGC 100 Control Module and the other end to the serial port of the operator station see RS 232 Pin Assignment A 3 MOUSE KEYBOARD COM1 e com2 H ALARMS ee e 2 19 Chapter 2 Hardware Installation Connecting the MGC 100 to the Network To connect the MGC 100 to the ISDN network or T1 CAS Network ISDN network then an externa
55. ht rear I O cover by loosening the four screws as shown in the following illustration Il Figure 2 5 MGC 50 100 rear panel detachment 2 Remove the I O card for the ReadiManager IAM from its package and insert it in its slot as shown in the following illustration Figure 2 6 MGC ReadiConvene IAM rear I O Insertion 3 Push the I O card firmly into the MGC backplane Make sure its is properly seated in its slot 4 Tighten the four screws that secure the I O card to the MGC chassis 5 Attach the required cables or connections to the I O card for the ReadiManager IAM 2 15 Chapter 2 Hardware Installation Inserting the ReadiManager IAM into the MGC Unit To insert the Polycom ReadiConvene IAM blade 1 After removing the left front panel from the MGC chassis unpack the ReadiManager IAM 2 Insert the ReadiManager IAM into its slot and carefully slide it firmly into the backplane making sure that it is properly seated in its slot Figure 2 7 ReadiManager IAM insertion on the MGC unit Tighten the four screws securing the ReadiManager IAM to the MGC chassis when it is inserted into its housing on the backplane For more information see When power on the MGC is ON the ReadiManager IAM automatically boots Ly Table 2 2 on page 2 12 2 16 Connecting and Setting MGC Hardware and Installation Manual Up the MGC 100 Use the MGC 100 rear pa
56. icates with the MGC Manager through the LAN interface or the RS 232 interface Power Supply Flow For the MGC 100 the AC power inlet is connected by a switch through a 15 Amp circuit breaker and then filtered to the power plan and then to the AC power supply module 12V is also delivered to the fans For the MGC 50 the AC power inlet is connected through a 15 Amp circuit breaker and then filtered to the AC power supply module 12V is also delivered to the fans 3 7 Chapter 3 System Architecture 3 8 4 Hardware Description This chapter describes the various components that make up the MGC unit The following components are described MGC ReadiManager IAM Control Unit Backplane Power Supply Modules Fans Alarms port Functional Modules Net 2 4 8 ISDN T1 CAS IP 12 IP 24 IP 48 H 323 SIP MPI 4 MPI 8 MUX 10 MUX 20 MUX 40 Audiot 12 24 Audio 24 48 Audiot 48 96 Video 8 Data T 120 Input Output I O cards 4 1 Chapter 4 Hardware Description MGC 100 Components Location Figure 4 1 shows the front panel of the MGC 100 The front panel provides access to the Main Control Module the Functional Modules and the Power Supply Modules Status LEDs on the Main Control Module Functional Modules and Power Supply Modules indicate the status of the system ReadiConvene IAM MGC Control MGC Functional Unit CU Modules Shut Down button Compact Flash slot Universal Serial Bus
57. in connector of the MPI Box Using this procedure we have utilized the MPI Box as a MPI 8 2 24 MGC Hardware and Installation Manual 10 Connect the serial cable running from the DCE to the appropriate 37 pin connector on the rear panel of the MPI Box If dialing is used connect the appropriate cable from the DCE to the 25 pin connector on the rear panel of the MPI Box Whenever the MGC unit is used as a DCE and connected straight to an endpoint the serial data stream flows from the endpoint DTE through the serial connector to the MPI box The connections stay the same meaning the endpoint is connected to the back of the MPI box by way of the 37 pin connector and the other side of the MPI box is then connected by way of the 160 pin connector to the MPI card in the MGC unit If V 35 or RS 530 cable is used attach the special adapter provided with the kit to the 37 pin prior to connecting the serial cable from the DCE The serial MPI network properties must be defined in the Network Services For details see MGC Administrator s Guide Chapter 3 2 25 Chapter 2 Hardware Installation MGC 50 Hardware Installation Unpacking and Positioning the MGC 50 To unpack and position the MGC 50 1 When you receive your MGC 50 inspect the equipment for damage and verify that the components match the packing slip If you did not receive a component or if there is damage to the system notify Polyco
58. including high bit rate video and data bit rate conversion Channel aggregation according to H 221 Bonding and Multirate HO Automatic rate detection upon endpoint connection to the conference H 320 H 323 video T 120 data conferencing Enhanced Continuous Presence multi image video IVR Interactive Voice Response Windows NT Windows 2000 Windows XP based operator station Multiple operators per conference Multiple conferences and MCUs per operator TCP IP LAN Internet access Supports serial communication V 35 RS 530 RS 449 optional 1 3 Chapter 1 Before You Begin MGC 50 MGC 100 Specifications Table 1 1 lists the specifications of the MGC 50 and the MGC 100 units Table 1 1 MGC Specifications Physical MGC 50 MGC 100 Width 15 19 with 23 with mounting plates mounting plate 19 with unit at 90 3 standard installation 9 MCU rack installations if a MPI 8 is to be fitted G711 G 722 48 G 722 1 G 728 G 723 1 G 729A Siren 7 Siren 14 Audio G 711 G722 48 G 722 1 G 728 G 723 1 Siren 7 Siren 14 H 261 H 263 Annexes N F P H 264 Channel aggregation H 221 BONDING Multi Rate HO 1 4 MGC Hardware and Installation Manual Table 1 1 MGC Specifications Network interfaces ISDN T1 PRI E1 PRI Multirate ISDN NFAS Leased lines T1 E1 Switched 56 T1 CAS T1 CAS lines for Audio Only connections IP H 323 and SIP LAN Serial V 35 RS449 RS530 A Se
59. ing a New Compact Flash Boot File The user can create a new boot file on a Compact Flash Disk by running the file named system exe located in the Compact Flash System folder of your MGC Software amp Documentation CD To create a new Compact Flash boot file You are required to use a USB to Compact Flash adaptor supplied with the MGC accessory kit connected to any PC 1 Insert the Compact Flask disk into the Compact Flash adaptor LS Do not use the Windows Format option to create a Compact Flash Boot disk 2 Inthe MGC Software amp Documentation CD browse to the Compact Flash System folder BX MGC 50 100 SW CD Yer 7 0 1 File Edit View Favorites Tools Help Ea Back gt E GQsearch Pyrolders lt H MG GE X A Eee MGC 50 100 Doc amp Sw 7 0 1 GA E MGC Documentation 7 0 1 GA EE MGC 50 100 SW CD Ver 7 0 1 E E genpact Flash Tools Compact Flash Content oO Compact Flash System a ernal DB Tools E cL vr MCU Version 7 0 1 o 4 MGC Manager 7 0 1 I i r m a P 4 5 object s Disk Free space 690 MB lo bytes fax Local intranet a Address 0 MGC 50 100 Doc amp Sw V7 0 1 GA MGC 50 100 SW CD Ver 7 0 1 x 2c Folders x L Compact Flash Tools B duke on accord pw 0 af External DB Tools owe iE 2 50 MGC Hardware and Installation Manual 3 Double click the System exe file and the WinImage Self Extr
60. ing washer Item 3 onto the screw 2 2 9 Chapter 2 Hardware Installation 2 10 b Fit the flat washer Item 4 onto the screw Item 4 c Take the two mounting bars Item 1 from the kit and attach them to the MGC 100 unit with the screws with the attached washers as described in step b Carefully rotate the MGC 100 counterclockwise 90 making sure the Control Unit is at the bottom left While supporting the MGC 100 place it on the 19 rack and screw the brackets to the rack securing it with the screws and nuts supplied with the rack MGC Hardware and Installation Manual Installing the ReadiManager IAM in the MGC Unit This section is relevant only to MGC systems that are being upgraded to the ReadiManager by installing the ReadiManager IAM blade Inspecting the MGC ReadiManager Server The MGC ReadiManager Server can be shipped in two different ways e The MGC ReadiManager Server pre installed on the MGC e The MGC ReadiManager Server Upgrade Package You should inspect the box that it was shipped in and note if it was damaged in any way If the server itself shows damage you should file a damage claim with the carrier who delivered it Contents of the MGC ReadiManager Server pre installed on the MGC The ReadiManager Server and I O are pre installed on the MGC unit The documentation package provided includes e ReadiManager Installation amp Documentation CD e Rea
61. ir 5426 XILINX Software Version 100 24 Status Recieve Delay fo Byte Conferences Transmit Delay jo Byte OK Cancel Apply OK Cancel spply Figure 4 21 MUX Card Participant Properties When version 7 0 software is installed on the MCU during system re start the MUX is recognized as a new type of card and no configuration is required The Card Settings dialog box definitions Common Parameters and MUX Plus Parameters properties are identical to the MUX card properties For more information see the MGC Administrator s Guide Chapter 4 Viewing the MUX Module Specific Properties 4 32 MGC Hardware and Installation Manual IVR Greet amp Guide Welcome Slide Up to four video slides can be stored on the MUX card The Welcome slide is downloaded to all MUX cards if more than one card is present on the MGC MCU MUX Port Capacity MUX resources are allocated at the reservation stage MUX resources are calculated according to the relative weight assigned to the different line rates Using the dynamic allocation mechanism the MUX eliminates fragmentation and enables better utilization of resources For example a participant connecting at a line rate of E1 requires 10 times more resources than a participant connecting at a line rate of 128 Kbps Encrypted participants always require MUX resources and use more resources than a regular participant as shown in Table 4 9 MUX Cards Port Capacity
62. l CSU or similar equipment is needed T1 CAS network is optional It allows you to connect Audio Only participants to conferences via T1 CAS lines It uses the same network connections as ISDN and the procedure described below is applicable to both ISDN and T1 CAS lines 5 The ISDN network is optional If the MGC 100 has to be connected to the public e Connect the 8 pin RJ 45 connector of the network cable to the NET RJ 45 jack on the rear panel of the MGC 100 Repeat this step for each of the ISDN network lines to be connected to the Network Interface card installed in the MCU y VAAVIN ISDN network ISDN Network connection ISDN Network connection connection for 4 spans for 8 spans Figure 2 9 ISDN network connection Leased lines should be connected using an adapter with a screw connector with solid conductor wires or a similar adapter e Connect one side of the adapter to the NET RJ 45 jack on the rear panel of the MGC 100 Then connect the leased line wires to the other side of the adapter The ISDN and T1 CAS network properties must be defined in the Network Services For details see the MGC Administrator s Guide Chapter 3 2 20 MGC Hardware and Installation Manual To connect the MGC 100 to the H 323 network If an H 323 network Interface card is installed in the MGC 100 connect the 8 pin RJ 45 connector of the LAN network cable to the LAN 323 RJ 45 jack on the rear panel of the MGC 100 Fi
63. m immediately Wood Packing Case Carrying Strap Lock in Closed Position Lock in Open Position Figure 2 12 MGC 50 package 2 Place the MGC 50 unit on a stable flat surface in a location that meets the MGC 50 s environment requirements which are Operating temperature 10 40 C 50 104 F Humidity 15 90 noncondensing Altitude Up to 3 000m 10 000ft ESD 8kV 2 26 MGC Hardware and Installation Manual 3 Release the clasp locks at the bottom and lift the MGC 50 top cover Wood Packing Case Foam Block Figure 2 13 Unpacking the MGC 50 4 Lift the MGC 50 unit and remove the package base 5 Lower the MGC 50 unit placing it on the surface If you are rack mounting the MGC 50 allow a minimum clearance of 3 inches above the unit 2 27 Chapter 2 Hardware Installation Mounting the MGC 50 on a Rack The MGC 50 can be mounted in a 19 rack using two mounting plates Kit 2012A The side plates are usually mounted when shipped but if not follow the directions below to install the mounted plates on the MGC 50 and then mount the MGC 50 on the 19 rack To install and mount the MGC 50 2 28 1 Make sure that the MGC 50 power is turned OFF and it is disconnected from the AC power Remove the five nylon plug hole covers from the MGC 50 protective side covers using a slotted screwdriver Using an Allen wrench M4 remove the five screws from the MGC 50 side cove
64. n page 5 17 Also see see Chapter 5 Replacing the Power Supply Module on the MGC 50 on page 5 11 2 30 MGC Hardware and Installation Manual 11 Place the MGC 50 in a 19 rack and while supporting it screw the mounting brackets to the rack securing it with nuts MPI Box 2 31 Chapter 2 Hardware Installation Connecting and Setting Up the MGC 50 2 32 Use the MGC 50 rear panel diagram below for reference Figure 2 14 MGC 50 Rear Panel with External Connectors To connect the MGC 50 to the network and power source and set up the system the following procedures are performed e Connecting the MGC unit to the power source AC inlet e Connecting the MGC unit to the LAN Network C B I O e Connecting the MGC unit to the Operator Workstation PC directly via COM2 optional e Connecting the MGC unit to the network s MGC 50 Dongle MGC 50 is shipped with a serial dongle and is installed on COM1 of the Control unit s rear I O panel A special bracket ensures that the dongle remains in its fixed position The dongle is required for normal operation of the MCU If the dongle is missing please contact support MGC Hardware and Installation Manual Connecting to the Power Source To connect to the AC Inlet Ls Make sure that the power switch located on the rear panel of t
65. nects four PRI Leased connections from the MGC rear panel to a Net 4 ISDN T1 CAS Network Interface Module e S Figure 4 27 ISDN T1 CAS Network connection for four spans 4 45 Chapter 4 Hardware Description e The IO 8 card connects eight PRI Leased connections from the MGC rear panel to a Net 8 ISDN T1 CAS Network Interface Module Figure 4 28 ISDN T1 CAS Network connection for eight spans e The LAN IO Card on the rear MGC panel connects an IP connection to the H 323 Network Interface Module Figure 4 29 One H 323 Network connection 4 46 MGC Hardware and Installation Manual Audio Music I O Card A special daughter card which is attached to one of the Audio Functional Module can be attached to the rear of the Audio module on the MCU s rear panel It is used to playback music or recorded messages from an external device such as a tape recorder or CD player Only one music card per MCU may be installed Attaching the Music I O Card to the Audio Module The Music I O card is used to attach an external audio device such as a tape recorder or CD player to playback music or recorded messages to participants waiting in the Welcome Queue during Greet and Guide conferences The Music I O card is inserted in the rear panel of the MGC unit and it is attached to the Audio module The Music IO Card enables importing audio music from an external source such as a CD player tape radio etc It includes
66. nel diagram below for reference Figure 2 8 MGC 100 Rear Panel with External Connectors To Connect the MGC 100 to the network and power source and set up the system the following procedures are performed e Connecting the MGC unit to the power source AC inlet Connecting the MGC unit to the LAN Network e Connecting the MGC unit to the Operator Workstation PC directly via RS 232 optional using COM2 e Connecting the MGC MGC 100 Dongle MGC 100 is shipped with unit to the network s a serial dongle and is installed on COM1 of the Control Module rear I O panel A special bracket ensures that the dongle remains in its fixed position The dongle is required for normal operation of the MCU If the dongle is missing please contact support Chapter 2 Hardware Installation 2 18 Connecting to the power source You can connect to an AC Inlet power supply at your site It is important to follow these steps The following restrictions apply to the conductors and connectors that may be used to ground the unit when rack mounted When using bare conductors they must be coated with an appropriate antioxidant compound before crimp connections are made Tinned solder plated or silver plated connectors do not have to be prepared in t
67. ng the Operating System OS The Compact Flash enables you to switch between two types of operating systems e psOSs e XPEK To select this option press 3 Change MGC OS For more information contact your next level of support 2 42 MGC Hardware and Installation Manual MGC Software Installation and Configuration The MGC 50 MGC 100 requires basic configuration before you can start running conferences You are required to configure the ReadiConvene IAM and MGC Control Unit CU blades on the MGC Initial ReadiConvene IAM Configuration For entering system configuration settings and deploying the ReadiConvene IAM to your Network refer to the Polycom ReadiConvene IAM Getting Started Guide Chapters 1 and 2 First Entry MGC Control Unit CU IP Configuration This section describes the first entry IP Configuration for pSOS and XPEK Operating Systems The MCU is delivered with a Compact Flash disk that includes a LAN cfg file with a default IP address First you have to change the default address to the IP address appropriate for the LAN This procedure is described below Methods that can be used for a first Entry IP Configuration are e LAN CFG File e Cross over cable e Keyboard and mouse Method 1 Using a Compact Flash with the Updated LAN CFG File You are required to use a USB to Compact Flash adaptor supplied with the MGC accessory kit connected to any PC For first entry configuration you are req
68. nit It should be situated in a clean dust free area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated You will also need it placed near a grounded power outlet e Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them e Ina single rack installation stabilizers should be attached to the rack In multiple rack installations the racks should be coupled together e Always make sure the rack is stable before extending a component from the rack e You should extend only one component at a time extending two or more simultaneously may cause the rack to become unstable e Before you install the rails determine the placement of each component in the rack e Install the heaviest server components on the bottom of the rack first and then work up e Allow the power supply units to cool before touching them e Always keep the rack s front door and all the blade s panels and components closed when not servicing to maintain proper cooling Polycom MGC ReadiManagerReadiManager Precautions The following precautions should be followed with regards to installation of the ReadiConvene Use a regulating uninterruptable power supply UPS to protect the MGC from power surges and voltage spikes to keep your MCU and ReadiManager IAM operating in case of a power failure 2 3 Chapter 2
69. nnot be replaced with the system running Fans are located on the rear pane of the MGC 50 Use the following procedure to replace a faulty fan Is 2 Exit the MGC Manager application turn off the MCU and unplug it from the AC outlet Using a standard Phillips screwdriver remove six spring loaded screws from the fans cover on the MCU s rear panel lt SS N I ey d WwW Lower the fans cover carefully without tearing the cables to gain access to its inner side Disconnect the two connectors of the power supply cable from the inside of the fan panel At this point the fan panel is loose and it may be removed From the inside of the fan panel push the connector panel mount locks of the faulty fan connector and push the connector to the front of the panel Unscrew the four screws on the Fans front panel that secure the faulty fan to the fan panel SOU OOF ON 11 12 MGC Hardware and Installation Manual Remove the fan Position the replacement fan correctly on the rear panel Tighten the four screws on the Fans front panel that secure the fan Insert the connector to its place in the Fans panel and ensure that the panel mount locks are locked Connect the two connectors of the power supply cable Reposition the fans cover panel on the rear panel and tighten the six screws to secure the fan cover to its place Connect the AC power cable to the MCU and turn on the MC
70. o ensure a part needs replacing complete the troubleshooting procedures Identify exactly which part needs replacing Make sure you have the correct replacement part on hand Make sure you are using proper ESD equipment to prevent damage to the system 5 9 Chapter 5 System Maintenance Replacing a Functional Module The following procedure is applicable for both the MGC 100 and the MGC 50 All Functional Modules are hot swappable and can be replaced with the system running Use the following procedure to replace a faulty Functional Module 1 Unscrew the screws on the front panel of the MGC that secure the Functional Module 2 Use the plastic ejectors to pull the Functional Module out of its slot in the Backplane 3 Carefully slide the Functional Module out through the front panel 4 Slide in the replacement Functional Module 5 Push the Functional Module firmly into the Backplane making sure it is properly seated in its slot 6 Tighten the screws on the front panel of the MGC that secure the Functional Module Replacing the I O Cards of Functional Modules The following procedure is applicable for both the MGC 100 and the MGC 50 The I O Cards such as the NET I O card are hot swappable and can be replaced with the system running Use the following procedure to replace a faulty I O Card 1 Label then disconnect the external connections from the I O card 2 Unscrew the screws on the rear panel of the MGC
71. odule and forwarded via the Information Highway to the appropriate MUX ports The MUX Module transfers video information to the Video Module via the Information Highway There are two modes of video operation during a conference e Video Switching where the speaker is the only person shown on the screen The MUX module broadcasts the video of the current speaker to all sites involved in the conference e Continuous Presence where several participants are shown on the screen The video information is processed by the Video Module and forwarded via the Information Highway to the appropriate MUX Ports The MUX Module transfers T 120 data which follows the ITU T T 120 standard for data transfer and application sharing in a multipoint conference to the Data Module via the Information Highway The data information is processed by the Data Module and forwarded to the appropriate MUX Ports After the audio video and data information has been processed the processed information flows back to the MUX module for multiplexing after which it is sent to the network via the Network Interface module and the Input Output card This information is then transferred to the Network Interface module via the Information Highway The information is then ready for transmission MGC Hardware and Installation Manual MGC Manager Interface As shown in Figure 3 4 MGC unit functional block diagram on page 3 4 the Main Control Unit commun
72. onable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manuals may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense Part 68 Network Registration Number This equipment is registered with the FCC in accordance with Part 68 of the FCC Rules This equipment is identified by the FCC registration number If requested the FCC registration Number and REN must be provided to the telephone company Any repairs to this equipment must be carried out by Polycom Inc or our designated agent This stipulation is required by the FCC and applies during and after the warranty period United States Safety Construction Details Unit is intended for RESTRICTED ACCESS LOCATION Unit is to be installed in accordance with the National Electrical Code The branch circuit overcurrent protection shall be rated 20 A for the AC system This equipment has a maximum operating ambient of 40 C the ambient temperature in the rack shall not exceed this temperature To eliminate the risk of battery explosion the battery should not be replaced by an incorrect type Dispose of used batteries
73. or example encrypted participants can only move from an encrypted conference to another encrypted enabled conference MUX Resource Report MGC 50 100 Resource Report The Resources Report displays the total number of MUX port resources available according to the card type line rate and encryption Resources Report E x Details Subject Audio 8 Medium Band Audio A 0 0 Audio 0 0 Non Reserved Reserved 0 0 0 0 oo Audio 15 Audio A 0 Audio 24 oo oo 0 24 0 Video 8 Video Processors MUX non encrypted 128 Ports 36 256 Ports 36 384 Ports 20 512 Ports 20 768 Ports 12 T1 Ports 4 E1 Ports 4 encrypted 128 Ports 18 256 Ports 18 384 Ports 10 512 Ports 10 768 Ports 6 T1 Ports 2 E1 Ports 2999000 sa00000 2909090900 sa00000 989090909090 s900000 Port Unit Alloc Method Fiter Circular X Close In the example shown here the system lists the total number of ports available with the MUX 20 card for both non encrypted and encrypted participants based on their connection line rates At a line rate of 128 Kbps up to 36 non encrypted and 18 encrypted participants can connect to conferences At a line rate of 384 Kbps 20 non encrypted and 10 encrypted participants can connect to conferences running on the MCU 4 35 Chapter 4 Hardware Description 4 36 IP SIP In the IP SIP section of the Resources Report both non encrypted and encrypted participants a
74. panel This chapter contains the following sections e A description of the controls and LED indicators e Maintenance procedures e Troubleshooting procedures 5 1 Chapter 5 System Maintenance Controls and Indicators MGC Unit Front Panel The front panel of the MGC unit contains a number of controls components and indicators for using the MGC system Figure 5 1 and Figure 5 2 show the front panel of the MGC 100 and MGC 50 and all their elements Figure 5 1 MGC 100 front panel MGC Hardware and Installation Manual Figure 5 2 MGC 50 front panel LED Indicators The following LEDs appear on the front panel 4LEDs on the ReadiManager IAM e 4LEDs on the Control Unit CU e 3 LEDs on each Functional Module except for the Network Interface Module which contains additional LED for each PRI span connected to the system e 2 LEDs for each of the MGC 100 Power Supply modules e 2 LEDs on the MGC 50 Power Supply e 5 LEDs on NET 2 ISDN Network Interface Module e 7LEDs on NET 4 ISDN Network Interface Module e 11 LEDs on NET 8 ISDN Network Interface Module The system uses these LEDs to indicate operating states The LEDs on the Net 2 Net 4 Net 8 are tri color Depending on the states of the LEDs inputs the LED can be off green red or yellow The LEDs on the front panel are described in Table 5 1 Chapter 5 System Maintenance Table 5 1 Front Panel LEDs pan pe eos ReadiManager Power LED On Not lit
75. panel MGC Hardware and Installation Manual Each 160 pin connector can be connected to one 160 pin connector located on the front panel of the MPI box 160 pin connector Converts data from four ports 14 9 12 ps oE e rome pol oO ko Pon 160 pin connector Converts data from four ports Figure 4 15 MPI box front panel Each of the 160 pin connectors on the MPI box interfaces to four serial ports found on the back of the MPI box Therefore each MPI 4 8 Network Interface module can be connected to up to eight ports Each port has two connectors 37 pin connector and the 25 pin connector The 25 pin connector is used to dial to an endpoint over an ISDN switch In leased line connection this port is not used The 37 pin connector connects to the serial cable coming from the DCE RS 336 25 pin RS 449 37 pin Single port D type D type connection connector connector DIAL DIAL oere DIAL DIAL DIALS AL DIAL e DAL AA DAL A Figure 4 16 MPI box rear panel 4 27 Chapter 4 Hardware Description 4 28 MPI 4 8 Network Interface Data Stream When the MCU is set as a DTE The ISDN data stream flows from the ISDN telecommunication network through the DCE to the serial port 37 pin connector on the MPI box The data is then directed from the 37 PIN connector to
76. placing a dongle please contact Polycom Resource Center 1 Remove the bracket by removing the screws and unplug the dongle Melle teL Te elle tele EpEa ae peo t iu 5 19 Chapter 5 System Maintenance 2 Insert the new dongle in COM1 and re attach the bracket by fixing the screws Verifying the Dongle e Check the serial number of the dongle currently installed on the MGC Manager right click the MCU icon and then click Dongle Information The Dongle Information dialog box opens displaying the dongle s serial number and the current MCU Version mp Disconnect Eo Configuration Ne resiz SHEP Resource Report MCU Time Faults MCU Utils gt Retrieve Diagnostic Files Fast Configuration Wizard Play Batch Telnet IP Terminal SNMP Stop Gurrent Indication Repeating Remove MCU Reset MCU Properties Dongle Information x Dongle s Serial Number fis 8E 2C 15 00 00 00 93 Checksum Value MCU Version Utility Version 5 60 00 5 20 MGC Hardware and Installation Manual The serial number displayed in the Dongle Information dialog box should match the serial number on the Dongle If the numbers do not match do not proceed and contact support Shutting Down the MG
77. ption 4 44 The following I O connections are available e LAN for more information see Connecting the MGC 100 to the LAN Network on page 2 11 or Connecting the MGC 50 to the LAN Network on page 2 26 e VGA Monitor Connection to a VGA standard monitor e Mouse e Keyboard e COMI Dongle connection only For more information see MGC 100 Dongle on page 2 10 or MGC 50 Dongle on page 2 24 e COM2 for more information see Connecting the MGC 100 to the Operator Workstation PC Directly via RS 232 Optional on page 2 11 or Connecting the MGC 50 to the Operator Workstation PC Directly via RS 232 Optional on page 2 26 Alarms for more information see Chapter 4 Alarms Port on page 4 TS Types of I O cards on functional Modules Input Output I O Cards connect the Functional Modules to external systems and networks The I O Cards are housed behind the Backplane opposite the Functional Modules The I O Cards which are small and simple are installed via the rear panel of the MGC A connector at the rear of each I O card connects the card to the Backplane The following I O cards can be installed on functional cards of the MCU MGC Hardware and Installation Manual The IO 2 card connects two PRI Leased connections from the MGC rear panel to a Net 2 ISDN T1 CAS Network Interface Module Figure 4 26 ISDN T1 CAS Network connection for two spans The IO 4 card con
78. r IAM Blade Installation MGC Power Setting Do This Remove the rear I O panel and install the I O card on the chassis See Installing the I O Card for the ReadiManager IAM on page 2 15 Remove the ReadiManager IAM front panel See Removing the Blank Panel from the MGC Unit on page 2 14 Install the ReadiManager IAM See Inserting the ReadiManager IAM into the MGC Unit on page 2 16 The ReadiManager IAM automatically starts boots when inserted into its slot on the backplane Note If you did not follow this procedure and installed the ReadiManager IAM prior to installing the I O card for the ReadiManager IAM then 4 Turn the ReadiManager IAM OFF by pushing the SHUT Down button Turn the ReadiManager IAM ON by pushing the SHUT Down button again 2 13 Chapter 2 Hardware Installation Removing the Blank Panel from the MGC Unit To remove the blank panel from the front of the MGC unit 1 Remove the left panel labelled MGC from the front of the MGC unit 2 Unscrew four screws as shown in the following illustration When power on the MGC is turned ON you must install the I O card for the ReadiManager IAM card before installing the ReadiManager IAM TEEEEEEEEEI til tii Figure 2 4 MGC 50 100 front panels removed 2 14 MGC Hardware and Installation Manual Installing the I O Card for the ReadiManager IAM To install the I O card for the ReadiManager IAM 1 Remove the rig
79. re grouped together For example if one encrypted and one non encrypted participants using a line rate of 128 Kbps attend a conference the resource report displays the sum of the used resources of both participants together In this case the non encrypted participant is allocated 1 port and the encrypted participant 2 ports totalling 3 ports MGC Hardware and Installation Manual Audio Module The Audio Module performs audio compression decompression and bridging The Audiot Module also performs transcoding between various audio algorithms The Audiot Module supports the following algorithms e ITU T G711 48 56 and 64 Kbps e ITU T G722 48 56 and 64 Kbps e ITU T G728 16 Kbps e ITU T G722 1 e ITU T G723 1 e ITU T G729 Siren7 e Sirenl4 The Audiot module enables the usage of the Interactive Voice Response IVR software component Interactive Voice Response IVR for video enables video and VOIP conference participants to use the IVR services for interactive routing to conferences and to perform interactive operations from their endpoint using DTMF codes It stores the voice messages used with IVR Services The Audio card also enables increased port capacity in Audio Only conferences Conferences can include participant handled by one card type either standard audio or the Audio family Chapter 4 Hardware Description 4 38 Audio Module Architecture Audio represents a new family of audio cards A
80. rea Connection General dialog box click the Properties button 4 Inthe Local Area Connection Properties dialog box click Use the following IP address and define the address of the laptop as part of the same network segment as the MCU For example 129 254 4 7 5 Click OK 6 Install the MGC Manager application and start this application 7 Define anew MCU using the default IP address 2 46 MGC Hardware and Installation Manual In the Browser pane right click the MCUs Network icon and then click New MCU m The Add MCU dialog box opens x Name poo IP Address poo Product name Muve MCMSVer oO Corci Advanced gt gt In the Name box enter the name of the MCU Specify a name that clearly identifies the MCU In the JP Address box enter the default IP Address of the MCU 129 254 4 8 Click OK The new MCU is added to the MCUs list In the MCUs list double click the MCU icon to connect to it Modify the IP address of the MCU unit as allocated by the network administrator this is the IP address with which the MCU is identified on the LAN 2 47 Chapter 2 Hardware Installation a Right click the MCU icon and then click IP Configuration hane Normal Disconnect IP Configuration New Reservation Resource Report Dongle Information CDR MCU Time Faults MCU Utils gt Retrieve Diagnostic Files Fast Gonfiguration Wiz
81. routing for up to 12 participants The system allows for 12 conferences of one participant each or one conference of 12 participants or any combination in between In T 120 conferences the data module does the Transcoding The module supports various ITU T T 120 standards for data transfer and application sharing in a multipoint conference The Data Module supports the following standards e ITU T T 122 T 125 MCS Multipoint Communications Service e ITU T T 123 Transport Protocol Stacks e ITU T T 124 GCC Generic Conference Control Data Module Architecture Figure 4 24 shows the Data Module s architecture Data Processor Card Manager Memory HDLC Interface Figure 4 24 Data Module 4 42 MGC Hardware and Installation Manual Input Output I O Boards On the MGC there a number of I O cards that can be installed on the MGC e I O board of the ReadiManager IAM I O board of the Control Unit CU Input Output I O cards connected to Functional Modules e Music card connected to the Audio Rear I O Boards The Control board can house two I O board and are connected behind the Backplane of the Control Unit and ReadiManager IAM These I O cards enable connections to the MGC Control Unit and ReadiManager IAM MGC CUI O ReadiManager I O Figure 4 25 MGC Control Unit and ReadiManager IAM rear I O panels 4 43 Chapter 4 Hardware Descri
82. rs Remove the MGC 50 side covers from both sides remove side cover To remove the plate from both MGC 50 sides the side screws have to be removed To remove the screws from the left side of the MGC the Control Board Server panel Functional modules and power supply must be removed first These procedures are described in Chapter 5 of this manual For detailed procedures see Chapter 5 Replacing the Main Control Module on page 5 17 For instructions on how to remove the power supply see see Chapter 5 Replacing the Power Supply Module on the MGC 50 on page 5 11 MGC Hardware and Installation Manual 6 Once the Server panel Main Control Module the power supply module and the boards are removed unscrew the side screws from inside the MGC 50 and then remove the plate from both MGC 50 sides front o Remove plate 7 To remove the plate from the right side of the MGC unit remove the appropriate number of functional modules to allow access to the screws 8 From the inside of the MGC 50 screw the mounting bracket to the side of the MGC 50 securing the screws in the mounted nuts 2 29 Chapter 2 Hardware Installation Screw mounting plate from the inside of the MGC 9 Insert the functional modules removed earlier into the MGC 50 10 Mount the Power Supply module Main Control Module and Server panel back in their place as described in see Chapter 5 Replacing the Main Control Module o
83. s or 48 T1 CAS channels 92 channels 120 ISDN channels or 96 T1 CAS channels 184 channels 240 ISDN channels or 192 T1 CAS channels 32 channels at 128Kbps MGC Hardware and Installation Manual Table 4 5 MGC Functional Modules Description Functional Module Function Port capacity IP 24 48 Perform signaling and 48 channels at capabilities exchange for 128Kbps conferencing Encrypted conferences with IP participants SIP sessions and mixed component conferences that include SIP participants require IP cards IP 48 96 Perform signaling and 96 channels at capabilities exchange for 128Kbps conferencing Encrypted conferences with IP participants SIP sessions and mixed component conferences that include SIP participants require IP cards MPI 4 Uses dialing protocols to 120 channels 92 communicate to endpoints channels using Data Terminal Equipment DTE or Data Communications Equipment DCE MPI 8 Uses dialing protocols to 240 channels 184 communicate to endpoints channels using Data Terminal Equipment DTE or Data Communications Equipment DCE Audio Performs audio compression Audio 12 24 12 decompression 24 ports Audio 24 48 24 48 ports Audio 48 96 48 96 ports video audio conferences 4 17 Chapter 4 Hardware Description Table 4 5 MGC Functional Modules Description Functional Module Function Port capacity Videot8 Performs video processing Up to 8 participants
84. sic I O Card to the Audio Module 4 47 Enabling the Audio Music I O Card in the MCU Software MUX Video Slides 0 2 00 cece eee eee 4 51 System Maintenance 20202022 eee eee 5 1 Controls and Indicators 0 eee ee eee eee 5 2 MGC Unit Front Panel 0 0 0 0 e eee ee 5 2 LED Indicators 4 c44 40 ope wed thea dy hig wetness 5 3 MGC Unit Rear Panel 0 00 000 008 5 7 Corrective Maintenance 0 eee eee eee 5 9 Replacing a Functional Module 2000 5 10 Replacing the I O Cards of Functional Modules 5 10 Replacing the Power Supply Modules on the MGC 100 5 11 Replacing the Power Supply Module on the MGC 50 5 11 Fan Replacement for the MGC 100 0 5 5 15 Fan Replacement for the MGC 50 02 2 0 0005 5 16 Replacing the Main Control Module 5 17 Replacing the Main Control Module rear I O Panel 5 18 Replacing Compact Flash Accessories 00 5 18 Replacing the Dongle 20 0 cece eee eee eee 5 19 Verifying the Dongle 0 0 ce eee eee eee 5 20 Shutting Down the MGC 50 100 2 008 5 21 Troubleshooting s 2cs 0cnseiee chs ne alde pe peed tegen denned 5 22 Before You Begin The MGC 50 and the MGC 100 are high performance high capacity Multipoint Control Units MCU which support up to 48 ports for the MGC 50 an
85. t I 7 Make sure that the MCU is turned OFF and it is disconnected from the AC power Place the MCU in a 23 rack and support it screw the mounting brackets to the rack securing it with bolts and self locking nuts which the client provides Or If the MGC 100 was shipped without the two mounting plates that are usually pre installed Make sure that the MCU power is turned OFF and that it is disconnected from the AC power With a slotted screwdriver remove the five nylon plug hole covers from the MCU side covers With an Allen wrench M4 remove the five screws from the MCU side covers Remove both MCU side covers remove screws Remove the plates from the both sides of the MGC by removing the appropriate number of functional modules to allow access to the screws MGC Hardware and Installation Manual 8 Unscrew both MCU the side screws and remove both side plates front o Remove plate 9 From the inside of the MGC 100 screw the mounting brackets to both sides of the MCU securing the screws in the mounted bracket Screw mounting plate from the inside of the MGC Front Chapter 2 Hardware Installation 10 Place the MCU in a 23 rack and while supporting it screw the mounting brackets to the rack securing it with bolts and self locking nuts central office ground The rack must be grounded with two hole compression type connectors using copper conductors tinn
86. t of the Backplane The power supply automatically senses the AC input voltage Two Power Supply Modules are required to power a full system Three Power Supply Modules are installed on the MGC with one power supply providing redundancy Should one power supply fail the other two power modules are sufficient to power the MCU The capacity of each power supply module is shown in Table 4 1 Table 4 2 MGC 100 Power supply modules capacity Voltage V Maximum current Amp 6 5 4 13 Chapter 4 Hardware Description Power Module in the MGC 50 In the MGC 50 the Power Supply Module is not hot swappable The power supply automatically senses the AC input voltage The capacities of the power supply module are shown in Table 4 3 MGC 50 Power supply module capacity Table 4 3 MGC 50 Power supply module capacity Voltage V Maximum current Amp 120 Power Supply Cord The MGC 100 and the MGC 50 use only power supply cords supplied by Polycom Inc or equivalent UL approved cable rated at a current of up to 15 A depending on country standards for its AC power supply The following specifications are for both the MGC 100 and MGC 50 Circuit Breaker AC Power Currently MGC 100 and MGC 50 Control Units come equipped with a circuit breaker Table 4 4 MGC Circuit Breaker Specifications MGC 50 MGC 100 AC Voltage 10Amp at 100 AC Voltage 15 Amp at 100 VAC VAC 5 Amp at 240 VAC and 7 5 Amp at 240 V
87. t one end of an RS 232 cable to the COM2 connector on the rear I O panel of the MGC Control Module and the other end to the serial port of the operator station See RS 232 Pin Assignment A 3 MOUSE KEYBOARD COM1 m com2 lt gj ALARMS ee e MGC Hardware and Installation Manual Connecting the MGC 50 to the PSTN Network To connect the MGC 50 to the ISDN network and T1 CAS network to the public ISDN network then an external CSU or where required similar equipment is needed T1 CAS network is optional It allows you to connect Audio Only participants to conferences via T1 CAS lines It uses the same network connections as ISDN and the procedure described below is applicable to both ISDN and T1 CAS lines 5 This is an optional Network Interface Card If the MGC 50 has to be connected e Connect the 8 pin RJ 45 connector of the network cable to the NET RJ 45 jack on the rear panel of the MGC Repeat this step for each of the ISDN network lines to be connected to the Network Interface card installed in the MCU y VAAVIN ISDN network ISDN Network connection ISDN Network connection connection for 4 spans for 8 spans Figure 2 15 ISDN network connection e Leased lines should be connected using an adapter with a screw connector for solid conductor wires with a diameter in the range 0 4 to 0 6 mm Use Polycom P N CBL0602A or similar adapter Connect one si
88. tected by a 15 a 15 Amp circuit Amp circuit breaker breaker MGC Control Unit A new Control unit is located in Slot A of the front panel of the MGC The Control Unit has the following features e Support of both XPEK and pSOS Operating Systems OS e XPEK or pSOS swappable Operating Systems OS e MGC Manager Version 7 0x e External IDE Compact Flash e 40 GB Hard Drive e USB port e CCOM revision version 5 e New Rear Access I O 1 7 Chapter 1 Before You Begin Scope of Manual This manual describes the MGC 50 and the MGC 100 hardware and installation procedure It is intended for service engineers system administrators and system operators who need to install configure and maintain the MGC unit Detailed information on using the system including starting and shutting down the system is provided in the MGC Manager User s Guide This manual assumes the user has the following knowledge e Familiarity with Windows 2000 Windows NT and Windows XP environment and interface e Basic knowledge of videoconferencing concepts and terminology The MGC Hardware and Installation Manual includes the following topics e Chapter 1 Before You Begin Provides a general description of the MGC unit its main features and description of the MGC Hardware and Installation Guide e Chapter 2 Hardware Description This chapter includes the Descriptions of the MGC 50 MGC 100 front panel back panel and functional mo
89. that secure the I O Card Pull the I O Card out of its slot in the Backplane Carefully slide the I O Card out through the rear panel Slide in the replacement I O Card nH nA A W Push the I O Card firmly into the Backplane making sure it is properly seated in its slot 7 Tighten the screws on the rear panel of the MGC that secure the I O Card 8 MGC Hardware and Installation Manual Referring to the labels reconnect the external connections to the I O card Replacing the Power Supply Modules on the MGC 100 The Power Supply Modules are hot swappable and can be replaced with the system running Use the following procedure to replace a faulty Power Supply Module 1 Unscrew the 4 screws on the front panel of the MGC 100 that secure the Power Supply Module 2 Pull on the handle on the plastic panel of the Power Supply Module to pull the module out of its slot in the Powerplane 3 Carefully slide the Power Supply Module out through the front panel 4 Slide in the replacement Power Supply Module 5 Push the Power Supply Module firmly into the Powerplane making sure it is properly seated in its slot 6 Tighten the 4 screws on the front panel of the MGC 100 that secure the Power Supply Module Replacing the Power Supply Module on the MGC 50 The Power Supply Module is not hot swappable and cannot be replaced with the system running Use the following procedure to replace a faulty Power Supply Module l 2
90. tive components are accessed via the front panel to provide quick and easy serviceability Redundant power supplies are easily accessed via the front panel ensuring a fail safe operation the MGC 50 power supply is not redundant therefore not hot swappable Network connections on the back of the unit enable easy module removal and prevent accidental disconnection All Functional Modules are front removable and hot swappable allowing servicing functions to be performed while the system is in operation The operator accesses the MGC unit from an operator work station which is connected to the MGC unit via an Ethernet interface or an RS 232 interface as shown in Figure 3 1 MGC interfaces LAN WAN RS 232 Operator Workstation MGC 100 Figure 3 1 MGC interfaces Figure 3 2 MGC 100 Components on page 3 2 and Figure 3 3 MGC 50 components on page 3 3 show the internal layout of the MGC 100 and the MGC 50 respectively All of the MGC modules and cards connect to the backplane 3 1 Chapter 3 System Architecture The MGC Unit is made up of e Main Control Module located in Slot A e Functional Modules located to the right of the Main Control Module when the unit is viewed from the front e Power Supply Module located underneath the Main Control Module and Functional Modules Input Output cards located behind the backplane opposite the Functional Modules The various modules communicate
91. udio has the same general card architecture as other modules This has an impact on the number of ports supported by each card 32 Mbit s Link Message 7 module 32 Mbit s Links Audio Controller Unit DSP Memory Card Manager Figure 4 22 Audio Module Audio Port Capacities The system s working mode affects its system capacity Medium Band without Siren14 and Wide Band with Siren14 The Medium and Wide Band settings are defined in the system cfg file For Medium Band the flag is set to AUDIO PLUS_FREQUENCYBAND MODE MB For Wide Band the flag is set to AUDIO PLUS_FREQUENCYBAND MODE WB MGC Hardware and Installation Manual The following table details the card capacities according to the Audio algorithm used in the conference when the MCU is configured to Medium Band Table 4 10 Audiot card capacity per Audio algorithm Medium Band setting Audio Algorithm Card Type G711 G722 G722 1 G728 G723 1 G729 Audio 12 24 Audio 24 48 Audio 48 96 Not in Medium Band The following table details the card capacities according to the Audio algorithm used in the conference when the MCU is configured to Wide Band Table 4 11 Audio card capacity per Audio algorithm Wide Band setting Audio Algorithm Card Type G711 G722 G7221 G728 G723 1 G729 Audio 48 9
92. uired first to alter the LAN cfg file and change the default IP address on the Compact Flash disk 1 Insert the Compact Flask disk into the Compact Flash adaptor and open using a text editor application the LAN cfg file stored on the Compact flash card The LAN cfg file contains three parameters that require editing 2 43 Chapter 2 Hardware Installation P LAN CFG Notepad ioj x File Edit Format view Help IP_ADDRESS 172 22 188 144 NETWORK_MASK 255 255 248 0 DEFAULT_GATEWAY 172 22 184 1 2 Edit the file with the following text LS Make sure no blank spaces are inserted at the end of each line IP_ADDRESS aaa bbb ccc ddd NETWORK MASK aaa bbb ccc ddd DEFAULT_GATEWAY aaa bbb ccc ddd where aaa bbb ccc and ddd are numbers between 0 to 255 as follows Table 2 3 IP Configuration Options ERED Sat ee ee IP Address Enter the IP address allocated to the MCU by the network administrator Subnet Mask Enter the subnet mask IP Address as defined by the network administrator Default Gateway Enter the default gateway IP Address as defined by the network administrator 3 Save the changes in the LAN CFG file 2 44 MGC Hardware and Installation Manual 4 Use the Microsoft Unplug or Eject Hardware procedure prior to removing the Flash disk 5 Remove the Compact Flash Memory disk from the reader 6 Insert the Compact Flash disk into the MGC Control Module Compact Flash slot 7 Press Reset
93. using a Keyboard and Mouse Formatting and Creating a New Compact Flash Boot File 2 50 ClOCKIN GS saaie d eget 2 Me eas de ice wh wae a Be Phan ee 2 52 System Architecture 2 000 cee eee ee eee eee 3 1 Information Flow 0 0 cece eee eee eee eee 3 5 MGC Manager Interface 2 0 eee ee eee 3 7 MGC Hardware and Installation Guide Power Supply Flow 2 0 0 0 00 ccc teen eens 3 7 Hardware Description 22000 eee eee eee 4 1 MGC 100 Components Location 000 cece eee eee 4 2 MGC 50 Components Location 0 0 000 e eee eee 4 5 ReadiManager IAM 0 eee eee eee ees 4 7 Control Unit oerset ek se ea ese ie nde BA Gs Ba eaten Ie Ee SS Ss 4 8 Backplane is 3 c 404 2494 do a Hei teat a 4 10 Control Bus 2 3c5 0en es e ee ee bee sh dele Ee eRe OES R Os 4 11 Information Highway 00 cece cee e ne 4 12 Powerplane 2 465 o0soee e804 eh0dds oe asa e ee wea adees 4 12 Power Supply Module 0 cece eens 4 13 Power Module in the MGC 100 0 0 0 2 2 cee eee ee 4 13 Power Module in the MGC 50 0 ee eee 4 14 Power Supply Cord 2 ice 3c2datce day ace Rd kind ae hee Maree 4 14 Circuit Breaker AC Power 2 0000 e cece eens 4 14 BANS i sia naea a eh gor ee ep aw ed Ste Se 4 15 Alarms POrt 3 3 c00ic ia fe ahd nated ddd aa we Saeed daledtos dated 4 15 Functional Modules 0 0 ccc cette 4 16 Net 2 Net 4 Net 8 or T1 C
94. w Hardware Installation 2 1 Chapter 2 Hardware Installation MGC 100 Hardware Installation Inspecting the MGC ReadiManager IAM Package Contents You should inspect the shipped box and note if it was damaged in any way If the box items show damage you should file a damage claim with the carrier who delivered it When deciding on a setup location for the MGC refer to the section System Safety on page 2 2 Disclaimer Polycom is not responsible for damage sustained during shipment of this product System Safety This section includes the follow topics related to system safety e General Safety Precautions on page 2 2 e Rack Mount Safety Precautions on page 2 3 e Polycom MGC ReadiManagerReadiManager Precautions on page 2 3 General Safety Precautions Follow these rules to ensure general safety e Keep the area around the Polycom ReadiManager clean and free of clutter e The MGC 50 weighs approximately 24 kg 53 lbs and the MGC 100 weighs approximately 48 kg 106 Ibs When lifting the system two people at either end should lift slowly with their feet spread out to distribute the weight Always keep your back straight and lift with your legs MGC Hardware and Installation Manual Rack Mount Safety Precautions The following precautions should be followed with regards to rack mount safety e Decide on a suitable location for the equipment rack that will hold the MGC ReadiManager u
95. when OFF IAM left group Read or write enable Lit when active Shut Down Turn the ReadiManager ON or button OFF OFF Closes all ReadiManager processes and applications ON Starts all ReadiManager processes and applications NA NA A Compact Future use Flash slot HD LED Flashes when the Hardisk is active Remove When lit you can remove the Server LED ReadiManager server This button is lit when you press the Shut Down button on the ReadiManager Power LED On Not lit when OFF Control Unit Power supply normal right group Flash Read or write enabled is lit Memory when active Major A major fault exists on the MGC unit Minor Yellow A minor fault exists on the MGC unit 5 4 Table 5 1 Front Panel LEDs MGC Hardware and Installation Manual hee or Functional Modules Audiot Videot IP MUX MPI and T 120 Net 2 ISDN and T1 CAS Network Interface Module additional LEDs Net 4 ISDN and T1 CAS Network Interface Module additional LEDs Net 8 ISDN and T1 CAS Network Interface Module additional LEDs Stby Fail Active Green Red Yellow Off Green Yellow Red Off Green Yellow Red On during normal operation refer to Table 5 2 On when a failure has occurred refer to Table 5 2 On when the module is handling a conference refer to Table 5 2 Span x is not in use Span x is OK Span x yellow alarm RAI Span x red alarm L
96. with each other via the Backplane The Control Bus and Information Highway are implemented on the Backplane Figure 3 2 describes the functional block diagram of the MGC 100 components Backplane Power Supply Module Figure 3 2 MGC 100 Components MGC Hardware and Installation Manual Figure 3 3 describes the functional block diagram of the complete MGC 50 Backplane Z Z Zy A Al Z y Control Module Front Power Supply Module Figure 3 3 MGC 50 components 3 3 Chapter 3 System Architecture Figure 3 4 shows the physical layout of the MGC 100 and how it interfaces with the outside world Operator Workstation Cahto RS232 Eth RS232 Board I O hemel W WwW Ww Hard Main External Serial co Disk CPU Compact Flash Inteface CaM Control Board CPU Bus Da Ot Es a ad a ae nd a Oe ag l i Control Bus T L r r 171 r 1 r 1 I I 1 1 1 i t I I I I 1 I Functional L l l i l L ISDN IP MPI a Modules Network Network Network at auc ee Data Interface Interface Interface OOS cue Module Network DCE MPI Box Figure 3 4 MGC unit functional block diagram 3 4

MGC+50 / MGC+100 Hardware & Installation Manual

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MGC+50 / MGC+100 Hardware &amp; Installation Manual

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MGC+50 / MGC+100 Hardware & Installation Manual