User Manual Computop Paygate module for Magento
Contents
1. 4 5 2 Cancellation If you cancel an order all amounts from the order that have not yet been refunded and which were transacted via Computop Paygate are refunded to the purchaser s account Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 22 of 29 U dotSource die ecommerce agentur www dotsource de 4 5 3 Editing an order An existing order can be changed in the order overview via the Edit button In doing so the current order is cancelled and a new order is created in the editing process The new order cannot use any of the Computop Paygate payment methods because it is created in the Back Office The order to be changed is cancelled and goes through the same process as if it had been manually cancelled see 4 5 2 4 5 4 Creating a new order If an order is to be created via the Back Office no Computop Paygate payment method can be selected Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 23 of 29 Ns dotSource die ecommerce agentur www dotsource de 5 Store Front 5 1 Payment In the ordering process distinction must be made between two payment variants on the one hand a payment via a server to server connection and on the other via a p2. N a dotSource die ecommerce agentur www dotsource de pam Magento module for the Paygate payment interface By dotSource GmbH Leutragraben 1 07743 Jena Germany Created on Tuesday 06 July 2010 Updated on Thursday 25 August 2011 a Www dotSource de infolaidotsource de www handelskraft de www socialcommerce de Gesch ftsf hrer dotSource GmbH fon 491019441 573 34 91 Bankverbindung Gerichtsstand Christian Otto Gr tsch c o Intershop Tower fax 4910 9641 579 33 06 Commerzbank Jena Amtsgericht Jena Christian Malik Leutragraben 1 Konto 259 99 34 00 HRE 210634 07743 Jena BLZ 820 400 00 Deutschland USt IdNr DE24624330 Deutsche Bank Gera Steuer Nr 161 107 10848 Konto 305 80 39 BLZ 820 700 24 AS dotSource die ecommerce agentur www dotsource de I Versions C Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 2 of 29 Ns dotSource die ecommerce agentur www dotsource de ll Table of contents c 1 ADOUR COLSOUE CE o orreen eE E E EEE E EE TS 5 2 Module functions and requirements cceccccccccccccccccceccceccceeccees 6 2 1 MOGULS TUNC HON eane E era 6 22 ROU O eoe a EEEE u SE AREAS 6 2 3 NECHNIC AL IE CAINS een eo 7 3 Module installation aussen 9 3 1 Magento shop systemM sssssseesseesceesoeesoeesocesocesoeesoeesoeesoresoeescee 9 3 2 COMPULOD Merc
3. Demokratische Yolksrepublik Korea Deutschland Dominica Dominikanische Republik Dschibuti BE ba Zugelassene IP Zonen Bestimmte IF Zonen zulassen w WEBSITE IF zanen 276 VWEBSITE Figure 7 Setting options payment methods 4 As a further option you can set for Computop Credit Card whether you wish to use an XSLT template for the input of the credit card data after the checkout process SLT Template Benutzen da WEBSITE Vorlage dotsourcetest WEBSITE Figure 8 Setting options payment methods 5 The Logos option for the Computop Credit Card payment method enables you to specify which credit cards logos are to be displayed in the online shop checkout process under the Payment information option The logos for Dankort and Carte Bleue Nationale are only displayed if Denmark or France respectively is set as the invoicing country Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 14 of 29 o SG dotSource die ecommerce agentur __www dotsource de Logos STORE IEW ed by VISA American Express Dankort Maestro Carte Bleue Nationale JEB Figure 9 Setting options payment methods 6 For the payment methods Computop Credit Card Computop Direct Debit Computop mpass Computop PayPal and Computop Pa
4. die ecommerce agentur www dotsource de 4 3 Payment m 4 3 1 Payment options All setting options for the payment methods can be found in the Back Office under System gt Configuration gt Payment Methods As is usual for Magento payment methods you can decide whether to activate or deactivate a payment method The Title field gives the payment method a name for the ordering process For most Computop payment methods there are additionally one to maximally two individually configurable purposes of use These are transmitted to Computop and are visible to the customer e g on a statement of account Zahlungsm glichkeiten Computop Kreditkarte Aktiviert Ja 4 WEBSITE Titel Kreditkarte bei Camputop STORE VIEW Verwendungszweck gnthrbg789rSzhug3abgd remadgligsgien_A AL STORE VIEW Maximum betr gt 756 Zeichen Achtung Einige Sonderzeichen werden automatisch gel scht Figure 4 Setting options payment methods 1 Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 12 of 29 o SG dotSource die ecommerce agentur www dotsource de An order can also be specified for the payment methods in the ordering process Sartierreihenfolge STORE VIE Figure 5 Setting options payment methods 2 Among other things you can set the Computop Credit Card payment method so that i
5. General Back Office error messages are to be described in the errorhandling default backend element In addition it is possible to specify error messages separately for each payment method as well as for the address verification and credit rating For example by using the XML path errorhandling cc_computop frontend or errorhandling cc_computop backend for the Computop Credit Card payment method In general note that the word default in errorhandling default frontend or in errorhandling default backend must be replaced by the corresponding code for the payment method Example 1 If a description is to be assigned to an individual error then the code number of the error is to be stored together with the description of the desired element For the declaration only digits 5 to 8 of the 8 digit error code are used lt error code 0001 gt The PayID parameter is causing the problem lt error gt Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 26 of 29 Ns dotSource die ecommerce agentur www dotsource de Example 2 If an error code is declared several times the error tag that is higher up is used If the error code is to be declared but a description is not to be assigned to it the following construction is used lt error code 0053 gt Example 3 If you wi
6. GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 27 of 29 dotSource die ecommerce agentur www dotsource de All possible error codes and their descriptions are listed separately in the errors xml file in the backend element Please contact Computop if you wish to obtain a current list of the error codes 6 2 Error analysis Under certain circumstances errors can occur when installing the module Below you can find a few tips for carrying out an error analysis yourself 6 2 1 Revision The revision number provides you with the possibility to check the versions of the Computop module The revision number can be found in the Magento Back Office in the Configuration section under System The System entry can be found in the left hand menu under the Advanced heading There you will find the Revision entry from which you can take the current revision number 6 2 2 Debug mode log function This function creates a log file in which the data regarding the requests and responses of the module are collected This file is needed for the evaluation and analysis of errors The function is not to be used during operation It is important to activate Magento s own log function before use Back office System gt Configuration gt Advanced gt Developer gt Log Settings The activation should
7. be carried out only by an administrator or a developer The following actions are required in order to activate the log function e add the line SetEnv COMPUTOP_DEMO_MODE 1 to the VirtualHost entries that concern the Magento installation or e add the line Mage register computopDemoMode true to the index php file which is located in the main Magento directory Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 28 of 29 Ns Q dotSource die ecommerce agentur www dotsource de When doing so care must be taken that the line in the index php file is written above the last entry Mage run mageRunCode SmageRunType Otherwise the debug mode will not be activated The function is deactivated by deleting these entries again or by commenting them out The entry in the VirtualHost requires a restart of the server After activation the Magento cache is to be emptied in order to avoid errors The log file itself can be found in the main Magento directory under var logs computop_connection log 6 2 3 Database Check whether the following tables exist in your Magento database e computop_transaction e computop_action If these tables are missing there was a problem during the installation In order to retrace this check the version number of the computop_setup entry in th
8. ee eens Setting options payment methods 2 cc cee cece eee cee ceeceees Setting options payment methods 3 cece eee e cece cee ceees Setting options payment methods 4 cece cee cee eee e cee c eens Setting options payment methods 5 cece eee ee cee cee ceees Setting options payment methods 6 cece eee ec cece ee ceees Setting options payment methods 11 Shows the order process with the option When displaying the Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Setting options payment methods 7 ce ceeceec cee ceeceees Setting options payment methods 8 ccc cee eec cee ceeceees Setting options payment methods 9 ccc cece ec ee cee ceees Setting options payment methods 10 cece cece e eee e eens Configuration option in the Back Office ccc cece ec ence ees Shows standard error message for address verification Activation settings for address verification eccecceecees Date of birth is queried at the Checkout cc cece cece e eens Enable Terms and Conditions cc cece cccccccccsccsccsccecs www dotsource de Page 4 of 29 dotSource die ecommerce agentur www dotsource de 1 About dotSource only available in German c a
9. fall in the categories green yellow and red If the customer is evaluated with green all active Magento payment methods are offered to him In the case of the creditworthiness values yellow and red the payment methods configured in Back Office are offered However it is also possible for an unknown error to occur during the credit rating In order to improve the error behaviour you have the option to configure alternative payment methods Activate alternative payment methods must be active for this With the configuration of the option Alternative cases you can specify when the alternative payment methods are offered If you have deactivated the Activate alternative payment methods option or if an unselected alternative case occurs all active payment methods will be offered as though credit rating had been deactivated 4 5 1 Credit In the Magento Back Office you have the option to make a credit against an invoice To do this you must first open the invoice for the order which was completed with a Computop payment method In the invoice overview you will find the Credit button on which you must click in order to make a credit against the paid invoice After entering all information press the Refund button The credit is transacted via the Computop Paygate The amount is refunded to the customer s account A successfully completed credit possesses the status Refunded
10. A u d E E l i gt Ex 1 CA i ge 6 ti ay ty ieee a ial x 1 my N ee aa c s q ee N er Jann m Die dotSource GmbH mit Sitz im Intershop Tower im Herzen von Jena wurde 2006 von Christian Gr tsch und Christian Malik gegr ndet Sie entwickelte sich in kurzer Zeit vom Consulting Dienstleister zu einer erfolgreichen Fullservice Agentur mit mehr als 40 Mitarbeitern Heute ist dotSource eine der f hrenden Social Commerce Agenturen im deutschsprachigen Raum Wir begleiten unsere Kunden von der zielgerichteten Planung ber den technischen Betrieb bis hin zur kontinuierlichen Optimierung von Web 2 0 Social Commerce und E Commerce Projekten Eine Inhouse Entwicklung der individuell angepassten L sungen ist ebenso m glich wie Beratungsleistungen bei unseren Kunden vor Ort Die von dotSource entwickelten Social Shopping L sungen werden von Shopbetreibern vor allem zur Beschleunigung des Umsatzwachstums zur Festigung der Kundenbindung und zur vereinfachten Neukundengewinnung eingesetzt Mit dem Produkt SCOOBOX kurz f r Social Commerce Out Of The Box bieten wir eine Standardl sung an um ausgew hlte Social Commerce Elemente in Onlineshops zu implementieren Die einzelnen Bausteine von SCOOBOX f rdern den Aufbau einer aktiven Online Community und er ffnen den Nutzern im Onlineshop zahlreiche Interaktionsm glichkeiten dotSource ist Mitglied in der Software Genossenschaft Towerbyte eG und zertifiz
11. E AL DK EN FR IT JP NL NO PL PT RU TR SP SE and CZ In the case of the payment methods Computop Klarna Purchase On Account and Computop Klarna Financing an invoice type must be selected before use Additionally in the case of Computop Klarna Financing a financing code must be entered which you can find in the Klarna Back Office 4 3 2 Capturing authorised orders Orders can be captured via the Back Office in the order overview Orders that can be captured possess the status Ready for Computop capture For example you can filter for this status and mark the filtered orders The selected authorised orders are captured via the mass action CT render invoice An authorisation can also be captured when you render an invoice Partial captures are possible only with Computop Credit Card with active extended transaction management or use pseudo credit card data 4 3 2 1 Rendering activating a Klarna invoice For the Klarna payment methods no invoices can be rendered in order to capture an amount An invoice is automatically rendered and activated at Klarna if a delivery is created An order that is ready for dispatch possesses the order status Klarna Ready for dispatch Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 17 of 29 o SG dotSource die ecom
12. aygate In the case of a server to server connection the data must be entered in the shop In the case of a paygate payment the customer is taken to the payment page at the end of the ordering process and the payment process takes place in this paygate lf payment is made during the ordering process by means of a Computop payment method that uses a server to server connection and Instant charge is selected as the payment method the order is given the status Processing In the case of Charge on delivery the order is given the status Ready for Computop capture In the case of paygate payment methods the logic is different When the customer is taken to the paygate the order has the status Waiting for confirmation of capture Instant charge payment method or Waiting for confirmation of authorisation Charge on delivery payment method If the customer aborts the payment procedure he is taken back to the first ordering step The order is automatically cancelled at the same time If the payment fails in the paygate the customer is taken to the shopping cart and receives an error message see section 6 0 If payment is successful the customer is taken to the Success page The order then has either the Processing status Instant charge payment method or the Ready for Computop capture status Charge on delivery payment method In addition each change in the order is attached t
13. ble Terms and Conditions Ja Figure 19 Enable Terms and Conditions Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 20 of 29 GC dotSource die ecommerce agentur www dotsource de If credit rating is active you have the option to configure a Minimum order value for the rating A credit rating is then performed only from the configured shopping cart value upwards A value of 0 00 means that a credit rating is always performed The field Renew after expects a value in days Following the expiry of the validity of a rating anew customer credit rating is performed if this is required The time for the credit rating can be set under the option Credit rating time On the one hand a rating can be performed before displaying the payment methods option When displaying payment methods or only when the order is dispatched option When dispatching order If the credit rating is to be performed when displaying the payment methods the Terms and Conditions must be confirmed beforehand These are then masked out in the final ordering step Checkout Fayment Information a Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat sed diam voluptua At vero eos et accusam et justo duo dolores et ea re
14. bum Stet clita kasd gubergren no sea takimata sanctus est Lorem ipsum dolor sit amet Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat sed diam voluptua At vero eos et accusam et justo duo dolores et ea rebum Stet clita kasd gubergren no sea takimata sanctus est Lorem ipsum dolor sit amet Lorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat sed diam voluptua Atvero eos et accusam et justo duo dolores et ea rebum Stet clita kasd gubergren Hiermit stimme ich den AGB zu EJ ac Figure 20 Shows the order process with the option When displaying the payment methods If the rating is to be performed only when dispatching the order and it turns out that the payment method cannot be offered to the customer the customer is Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 21 of 29 Ns dotSource die ecommerce agentur www dotsource de returned to the payment step with an error message and is shown only those payment methods configured for his creditworthiness value The credit agencies are the suppliers that are contacted for a credit rating enquiry Depending on the return value the customer s creditworthiness may
15. checked and confirmed but the amount is not reserved As soon as the capture is made the amount is then also reserved and captured at the same time The capture must be made within 365 days The Authorisation capture method conversely reserves the invoice amount directly after the order is dispatched Capture is possible within 3 days Zahlungsaktion Autorisierung is WEBSITE Bestellung Reihenfolge STORE VIEW Figure 12 Setting options payment methods 9 The payment methods Computop Credit Card Computop giropay and Computop Direct Transfer additionally offer the Prepopulate payment information option The Use pseudo credit card data option must be activated for the Computop Credit Card payment method Therefore if the customer has already made a payment using these payment methods and the option is active his data will be saved and pre populated if the respective payment method is used again In the case of Computop giropay the Bank Sort code validation setting offers the additional option to validate the bank sort code specified by the customer BLZ Verugharkeitsprutung Mein WEBSITE zahlungsinformationen Ja WEBSITE vorausf llen Figure 13 Setting options payment methods 10 The extended transaction management ETM and the Use pseudo credit card data option for the Computop Credit Card payment method must be active in order to ren
16. der partial invoices If they are deactivated and a capture is made with a lower value than the actual order value the remaining amount is lost and cannot be captured In order to make partial deliveries the capture time must be set to Charge on delivery The result of this is that the payments are initially only authorised and are only captured when a delivery takes place Partial deliveries are captured by dispatching only a part of the goods The remainder remains authorised and must be captured within a time limit as long Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 16 of 29 dotSource die ecommerce agentur www dotsource de as authorisation exists by dispatching the remainder of the goods The length of this time limit depends on the credit card provider Erweitertes Transaklions Ja WEBSITE Management Henute Pseudo Ja s WEBSITE Kreditkartendaten Figure 14 Setting options payment methods 11 The payment methods Computop Direct Debit Computop giropay and Computop mpass can be used only by customers from Germany Computop Direct Transfer can be used only by customers from Germany Austria Switzerland Belgium the Netherlands and Great Britain The Computop ClickandBuy payment method is offered in the countries with the following country codes D
17. e core_resource table This number provides information on the last executed installation script Always indicate the version number with error messages In order to re install the tables delete the computop_setup entry from the core_ressource table Once this has taken place Magento attempts to carry out the installation again Following this procedure check whether the Computop tables are present 6 2 4 Account problems It is known that parameters other than those required by the Paygate module are transferred from Computop accounts created before the year 2004 This can be determined by logging the payment procedure and evaluating the log file The error can be rectified by having the account updated by Computop Please contact Computop support for this Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 29 of 29 Ns Q
18. h all other connecting settings you will receive your Merchant HMAC from your Computop Account Manager Additionally you have the possibility to specify specific merchant information for credit cards which apply depending on the customer s invoicing country You will also receive these data from your Computop Account Manager Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 10 of 29 amp _dotSource die ecommerce agentur _ www dotsource de Computop Account Globale Verbindungseinstellungen Basis URL httpsinetkauf de paygate v WEBSITE Merchant ID dotsourcetest meBsite Merchant Verschl sselungs eecccccccecceccs EBSITE Passwort Merchant HMAC 0nnnnnnnnnnnnnseseeeee VEBSITE Spezifische H ndlerinformationen f r Kreditkarten Sie haben die M glichkeit W hrung Merchant ID Merchant Passwort Merchant HMAC WEBSITE spezifische Handlerdaten fur die US Dollar E 12345 pem POETER Zahlungsart Kreditkarte anzulegen Wenn Sie keine Neuen H ndler hinzuf gen spezifische H ndlerdaten anlegen werden die globalen H ndlerdaten benutzt Figure 1 Shows a configuration example 4 2 Merchant information for different Magento stores websites Magento offers the possibility to define different configurations for different stores or webs
19. hant ACCOUNE win sscssc occas canctnnesadwecwnekeenceesseeceeseciatouss 9 4 Back OCO oireeni ener E teceueesteeheri eraessessaawmenietesetoaeaens 10 Al ACCOUNT INT Ora O rereget erst rere ee ee ner ee 10 4 2 Merchant information for different Magento stores websites 11 32 PAYMENT ee a ee E 12 AA POSS NETI NCAT are a a re 18 A CLEAN FACING re ee eo 19 J SEONG F ON aier E E E E SA TONS 24 Dele PaO ra T ae a R E 24 6 ENT OF Handlung essen es er 26 6 1 Error message settings ssseessoeecsooessocessosessooeesosercoseessoeeesoeeeo 26 6 2 EIFOL Y ee ae ea aan ee EEEE ee ren un 28 Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 3 of 29 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 payment methods Figure 21 Computop payment methods in the ordering process Ns dotSource die ecommerce agentur Table of figures Shows a configuration example cece cee cee cee ceeceecceeceeceees Configuration of a Computop account in the Default Config Special Computop account configuration for the English store Setting options payment methods 1 cece cence eee
20. ierter Magento sowie Intershop Partner Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 5 of 29 dotSource die ecommerce agentur www dotsource de 2 Module functions and requirements 2 1 Module functions With its services Computop Paygate offers a broad basis for the support of your business processes for the back office of online offerings The module can be used to offer the checking of addresses and credit ratings as well as the following methods of payment Computop Credit Card Computop Direct Debit Computop giropay Computop iDeal Computop Direct Transfer Computop mpass Computop PayPal Computop PayPal Express Computop ClickandBuy Computop Klarna Purchase On Account Computop Klarna Financing 2 2 Requirements 22 1 Magento versions supported Magento Community Edition o 1 4 0 1 o 1 4 1 1 o 1 4 2 0 o 1 5 0 1 o 1 5 1 0 o 1 6 1 0 Magento Enterprise Edition o 1 9 0 0 o 1 10 0 2 Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 6 of 29 Q dotSource die ecommerce agentur www dotsource de 2 2 2 Requirements for the operation of the module e a running Magento instance with a Magento version supported by the Computop Paygate
21. ites As standard the settings are made in the Default Config Current Configuration Scope Computop Account Default Config Global Connection Settings Manage Stores Configuration Base URL hitps iwww netkauf de paygate STORE VIEW Merchant ID dotsourcetest STORE VIEW GENERAL General Merchant Encryption Password PITTTitiTriiiiiii tg STORE VIEW Web Merchant Hmac PriiiiTiiiifiiiiiiiiiiittiiiiiitt STORE VIEW Design Figure 2 Configuration of a Computop account in the Default Config If for example you need a different configuration for a shop or a web page simply switch to the store or website that you wish to configure using the store switcher located at the top left in your Magento Back Office Current Configuration Scope Com putop Account English Manane Stores Global Connection Settings z Base URL https www netkauf de paygate A Use Website STORE VIEW Configuration Merchant ID dotsourceneu Use Website STORE VIEW GENERAL General Merchant Encryption Password u u n T Use Website STORE VIEW Web Merchant Hmac pE SEHR u E Use Website STORE VIEW Design Figure 3 Special Computop account configuration for the English store Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 11 of 29 o SG dotSource
22. merce agentur www dotsource de G 4 4 Address verification The address verification provides you with the possibility to check customer addresses for correctness during the ordering process and to have them corrected automatically if necessary The configuration can be found in the Back Office under System gt Configuration gt Computop Risk Management Adresspr fung Aktiviert Ja lin STORE VIEW Bonit tspr fung kann nur in Verbindung mit aktiwierter Adresspr fung verwendet werden Bei unbekannten Fehler halte Nein STORE VIEW K ufer im Rechnungsschritt Diese Option wird genutzt wenn ein Fehlercode nicht in der errors xml spezifiziert ist Figure 15 Configuration option in the Back Office Firstly the address verification can be activated here This setting affects the credit rating because a credit rating can only be performed if address verification is also active In addition you can configure what should happen in the case of an unconfigured error whether the customer can pass the invoicing step in the ordering process with an invalid address or not If necessary unconfigured errors can be extended in errors xml section 6 1 or their handling can be adapted EJ Rechnungsinformation g Bitte berpr fen Sie Ihre Adressangaben und klicken Sie dann auf weiter Select a billing address from your address book or enter a new address New Address First Name Last Name Doris Kunstman
23. module see item 2 2 1 e ordering process in https mode Base URL in the secure area under Magento Back Office System gt Configuration gt Web gt Secure must begin with https e appropriate access data Base URL Merchant ID Merchant encryption password and Merchant HMAC which you receive from your respective Computop Account Manager see items 3 2 and to 4 1 e an Internet connection must be available in order to send requests to the Computop Paygate and to receive replies regarding order completion 2 3 Technical details The following Magento classes and templates are updated e Blocks O O O O O Mage_Adminhtml_Block_Sales_Order_View Mage_Adminhtml_Block_Sales_Order_Grid Mage_Paypal_Block_Adminhtml_System_Config_Fieldset_Hint Mage_Checkout_Block_Onepage_Payment_Methods Mage_Checkout_Block_Onepage_ Billing e Models O Mage_Sales_Model_Order_Payment e Templates O O O O checkout onepage billing phtml checkout onepage shipping phtml checkout onepage agreements phtml checkout onepage payment methods phtml Two tables are created in the appropriate Magento database e computop_transaction e computop_action Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 7 of 29 Ns Y Additionally EAV entities or tables were extended e order pa
24. n Figure 16 Shows standard error message for address verification Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 18 of 29 o SG dotSource die ecommerce agentur www dotsource de 4 5 Credit rating G Like the address verification the credit rating can be found under System gt Configuration gt Computop Risk Management Three conditions must be satisfied in order to be able to use the credit rating Firstly an activated address verification is needed This can be set under System gt Configuration gt Computop Risk Management gt Address Verification Computop Riskmanagement Adresspr fung Aktiviert Ja STORE VIEW Bonf tspr fung kann nur bei aktivierter Adresspr fung verwendet werden m Bei unbekannten Fehler halte Ja STORE VIEW Kaufer im Rechnungsschritt Diese Option wird genutzt wenn ein Fehlercode nicht in der errors xml spezifiziert ist Figure 17 Activation settings for address verification The second condition for a credit rating is the querying of the date of birth This must be acquired as a compulsory parameter This applies both to guests and to registered users The corresponding setting can be found in the Magento Back Office under System gt Configuration gt Customer Configuration gt Name and Address Options gt Show Date of Birth The selec
25. o the order with a comment Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 24 of 29 _ dotSource die ecommerce agentur __www dotsource de _ Payment Information Computop Credit card DEES VISA 22 2 A Computop Direct Debit ELV Computop Direct Transfer l sofort Gibenrwreeauarng che A Computop mpass pass Computop PayPal PETE Computop ClickandBuy ree Y andy A Computop Klarna Purchase On Account NY kl arn a A Computop Klama Financing NY kl arn a Required Fields Continue Figure 21 Computop payment methods in the ordering process Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 25 of 29 Ns dotSource die ecommerce agentur www dotsource de 6 Error handling c 6 1 Error message settings It is possible for the shop operator to provide all errors that could occur during communication with Computop with his own error descriptions which are then displayed if the error occurs The errors are described by editing the errors xml file in the app code community Dotsource Computop etc folder in the main Magento directory General error descriptions for Store Front are to be placed inside the errorhandling default frontend element
26. of 29 Ns dotSource die ecommerce agentur www dotsource de 4 Back Office 4 1 Account information You can save your interface data which you have received from your Computop Account Manager in the Global Connection Settings menu in your Magento Back Office under System gt Configuration gt Computop Account These settings are used with each request to Computop or Paygate The settings include the Base URL wherein alternatively https www netkauf de paygate can be used as the default address and https www computop paygate com as an alternative address selectable by drop down menu The alternative address is to be used if the default address is unreachable The Merchant ID is an alphanumeric value issued by Computop enabling the clear identification of your merchant account The Merchant encryption password is used to encode the request the payment request by a blowfish algorithm This prevents the request from simply being intercepted and falsified Since the blowfish algorithm guarantees the reversibility between encoding and decoding the receipt and decoding of the payment request by both Computop and the merchant are ensured In order to provide further security a Hash Message Authentication Code corresponds to the Merchant HMAC option is attached to each request This HMAC is used to check whether the request is authentic and has not been manipulated As wit
27. sh to provide several error codes with a description the error codes can be recorded in a code attribute separated by spaces If an error code is declared individually and as a list in the code tag the error tag of the individual declaration is preferred The error 0001 is declared in Example 1 and in this example If this error occurs the description from Example 1 is output The error tag with only one error code in the code attribute is regarded as more specific since it possesses only one error code in the code attribute lt error code 0001 0002 0053 gt There is an error lt error gt Example 4 In order to be able to handle an error message more specifically the callback attribute can be used This attribute can be used to execute PHP functionality on occurrence of the error In the example the clearQuotePayment method from the Dotsource_Clickpay_Model_Error_Observer class is called if the error 0306 occurs lt error callback computop error_observer clearQuotePayment code 0306 gt Reserved lt error gt Example 5 You can also write the error description in English If a translation of the description in German is desired then the English description and the German translation can be stored in the Dotsource_Computop csv file in the app locale de_DE folder in the main Magento directory Use the following format for this Billing Address Rechnungsadresse Copyright 2011 dotSource
28. t is available only to purchasers from certain countries This is checked on the basis of the country shown in the invoicing address Zahlung aus zugelassenen Bestimmte L nder WEBSITE L ndern Zahlung aus bestimmten Costa Rica A WEBSITE Landern Cate d lvoire Demokratische Republik Kongo Demokratische Volksrepublik Korea Deutschland Dominica Dominikanische Republik Dschibuti Figure 6 Setting options payment methods 3 Computop Credit Card offers the additional option to allow or refuse payments from certain countries by checking which country the credit card is registered in In addition Computop Credit Card and Computop Direct Debit have the option to include or exclude certain IP zones This function will be offered by Computop for the Computop Direct Debit payment method in the near future At present it is available only for Computop Credit Card These three possibilities serve to prevent fraud Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 13 of 29 o SG dotSource die ecommerce agentur __www dotsource de ZulassenlAusschlie en von Bestimmte L nder zulassen DWEBSITE L ndern fugelassene Ausgeschlossene EE A YYEBSITE L nder ausw hlen Cookinseln Costa Rica Cote d lvoire Demokratische Republik Kongo
29. tion must be set to Required Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 19 of 29 o SG dotSource die ecommerce agentur www dotsource de _ 2 Rechnungsinformation C First Name Last Name Karl Maier Compa ny Email Address E imagine GmbH Address Leutragraben 1 City karma dotsource de State Province gt Jena Th ringen B Aprea nut a 07743 Deutschland B Telephone Fax 0123456 Geburtsdatum Geschlecht 11 11 4980 DD MM YYYY Ship to this address S Ship to different address Required Fields Figure 18 Date of birth is queried at the checkout The third condition is the querying of the General Terms and Conditions at the checkout These must be configured first and then activated In order to create General Terms and Conditions navigate to Sales gt Terms and Conditions Create a new order condition there The necessary data are queried in the processing template The condition must now also be activated for use in the store front To do this the setting System gt Configuration gt Checkout gt Enable Terms and Conditions must be set to Yes Checkout Checkout Options rm r HCR 5 LI RE i IE Y Y Enable Onepage Checkout Ja x Allow Guest Checkout Ja store vew STORE VIEW Ena
30. to the current revision level of your Magento installation Then copy the extracted directories app skin etc to your main Magento directory In the next step delete the complete Magento cache This is located in your main Magento directory in the var directory Now delete the entire contents of the Magento cache folder var cache Log off from the Back Office of your Magento Store and then log in again in order to update the rights administration for the Back Office user Now save your merchant information see the following chapter 3 2 Computop merchant account The XSLT Template directory which is located in the main directory of the shop system after the installation contains a template design for the Computop Credit Card payment method This can be used as the basis for the adaptation of designs to the corresponding Magento Shop Please note that in the file names dotsourcetest_paySSL xml and dotsourcetest_paySSL xsl as well as in the directory name imagesdotsourcetest the placeholder dotsourcetest must be replaced by your own merchant account Merchant ID The template is used only if this is configured in the Back Office If you have any further questions please contact your Computop Account Manager Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 9
31. yPal Express you can specify whether the amount is only authorised during the ordering process and captured after manual confirmation of the delivery in the Magento Back Office by means of the Charge on delivery option or automatically captured after the purchase by means of the Instant charge option Sofortige Belastun WEBSITE Buchungszeitkunkt Belastung bei Lieferung sofortige Belastung Belastung in x Stunden Zahlung aus zugelassenen YEBSITE L ndern Figure 10 Setting options payment methods 7 With Computop Credit Card Computop Direct Debit and Computop mpass you can additionally select whether the amount should be automatically captured after a certain number of hours I BL Bun a Dal 5 BI al e dem e inet Oe l Buchungszeitpunkt Belastung in x Stunden WEBSITE Belastung in x Stunden WEBSITE Figure 11 Setting options payment methods 8 In the case of the Charge on delivery capture time for the Computop PayPal Express payment method you can additionally choose between the capture methods Order and Authorisation wherein if order is set the PayPal Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice Page 15 of 29 dotSource die ecommerce agentur www dotsource de account is only
32. yment O O O O O computop_transaction_id eft_owner eft_ban_enc eft_ban4 eft_bcn klarna_dob klarna_gender klarna_ssn klarna_annual_salary e quote payment O O O O O computop_transaction_id eft_owner eft_ban_enc eft_ban4 eft_bcn cc_prefill_information klarna_dob klarna_gender klarna_ssn klarna_annual_salary e customer O computop_risk_check e quote_address o computop_checked_address_hash e customer_address o computop_checked_address_hash e order_address computop_checked_address_hash Copyright 2011 dotSource GmbH All rights reserved Designated brand names are brand names of the respective owner Subject to change without prior notice o SG dotSource die ecommerce agentur www dotsource de C Page 8 of 29 Ns dotSource die ecommerce agentur www dotsource de 3 Module installation C Appropriate Magento know how is necessary for the installation of the module Moreover please integrate the module with your Magento installation on a test system and test it before using the module for the first time 3 1 Magento shop system The module is installed either via Magento Connect or from a Zip file which you have received from us To install the module by means of the Zip file unpack the file to a temporary directory After that adapt the unpacked files to the group and user access rights and adapt the folder write rights
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