User's Manual - CONRAD Produktinfo.
Contents
1. Troubleshooting Q JetDrive Toolbox cannot detect my JetDrive SSD A Your JetDrive SSD might not be correctly connected to your Mac Try reconnecting the SSD to make sure it is securely connected to the appropriate port Q JetDrive Toolbox doesn t run when double click the icon What s wrong A The JetDrive Toolbox software only works on Mac OS X 10 7 or later Q How do manually restore the TRIM status if JetDrive Toolbox shows No Backup File can t restore Please restore manually A You can restore TRIM status manually with the following steps 1 Open terminal 2 Type diskutil mount Recovery HD 3 Open Recovery HD in Finder find BaseSystem dmg in Volumes Recovery HD com apple recovery boot 4 Open mount BaseSystem dmg As this is a hidden file you need to set the Finder to show tt 5 Open OS X Base System and find IOAHCIFamily kext in System Library Extensions 6 Copy IOAHCIFamily kext to System Library Extensions You need root privileges to do this 7 Change the file privilege type the following command in terminal sudo chown H root wheel System Library Extensions IOAHCIFamily kext sudo chmod H 755 System Library Extensions IOAHCIFamily kext 8 Finalize the patch type the following command in terminal touch System Library Extensions 9 Reboot the system Q JetDrive Toolbox cannot detect my JetDrive Lite expansion card2. A Your JDL card might not be connected correctly to your computer Try reconnecting the card to make sure it is securely connected to the appropriate slot Q A partition on my drive is detected as Unknown Can still recover data from it A Partitions that use file system other than FAT16 FAT32 exFAT NTFS or HFS will be listed as Unknown in the JetDrive Toolbox However it is still possible to recover data from these partitions Q JetDrive Toolbox has been running for a long time and still hasn t finished recovering How long does the recovery process usually take A The duration of the recovery process varies depending on the disk size and the state of the data saved within the storage device Try waiting patiently a little longer for the process to complete If the JetDrive Toolbox still does not complete the recovery process please contact Transcend technical support for further assistance More Help lf you cannot find the answer to your problem in this manual and are having difficulties with the JetDrive Toolbox software or your Transcend solid state drive please visit Our Tech Support website at http transcend info com Support contact_form 2014 Transcend Information Inc All rights reserved All brand names are registered trademarks of their respective owners Specifications are subject to change without prior notice End User License Agreement EULA Software license terms and conditions 1 Gen
3. Agreement immediately if Customer breaches any of its obligations under this Agreement 10 Miscellaneous a This Agreement constitutes the entire agreement between Transcend and Customer concerning the subject matter hereof and it may only be modified by a written amendment signed by an authorized executive of Transcend b Except to the extent applicable law if any provides otherwise this Agreement will be governed by the law of the Republic of China excluding its conflict of law provisions c If any part of this Agreement is held invalid or unenforceable and the remaining portions will remain in full force and effect d A waiver by either party of any term or condition of this Agreement or any breach thereof in any One instance will not waive such term or condition or any subsequent breach thereof e Transcend may assign its rights under this Agreement without condition f This Agreement will be binding upon and will inure to the benefit of the parties their successors and permitted assigns 21 SPL Disclosure Firmware incorporated into this product and or software used for this product may include third party copyrighted software licensed under the GPL hereinafter referred to as GPL Software In accordance with the GPL if applicable 1 The source code for the GPL Software may be downloaded at no charge or obtained on CD for a nominal charge by calling Customer Support within three years of the date of purchase
4. 2 You may copy re distribute and or modify the GPL Software under the terms of the GNU General Public License as below or any later version which may be obtained at http www gnu org licenses gpl html 3 The GPL Software is distributed WITHOUT ANY WARRANTY without even implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE The entire risk as to the quality and performance of the GPL Software is with you Transcend does not provide any support for the GPL software 22
5. ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION LICENSED SOFTWARE PRODUCTS SERVICES AND RELATED GRAPHICS INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE WORKMANLIKE EFFORT TITLE AND NON INFRINGEMENT IN NO EVENT SHALL TRANSCEND BE LIABLE FOR ANY DIRECT INDIRECT PUNITIVE INCIDENTAL SPECIAL CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF USE DATA OR PROFITS ARISING OUT OF OR IN ANY WAY CONNECTION WITH THE USE PERFORMANCE OR ACCURACY OF THE LICENSED SOFTWARE OR WITH THE DELAY OR INABILITY TO USE THE LICENSED SOFTWARE OR THE PRODUCT WITH WHICH THE LICENSED SOFTWARE IS ASSOCIATED WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF TRANSCEND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 20 8 Limitation of Liability IN ANY CASE TRANSCEND S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE TOTAL AMOUNT ACTUALLY AND ORIGINALLY PAID AT RETAIL BY CUSTOMER FOR THE PRODUCT The foregoing Disclaimer and Limitation of Liability will apply to the maximum extent permitted by applicable law Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the exclusions and limitations set forth above may not apply 9 Termination Transcend may in addition to any other remedies available to Transcend terminate this
6. RF image M PDF file POWER SAVE M PNG image Deselect All 11 2 a Destination of saved files The location you want to save the recovered files default location is Saved Files b Recovery file types the type of files you want JetDrive Toolbox to recover you must choose at least one file type see the chart below for the descriptions of the supported file types Type Description NOTE DO NOT select the drive from which you are recovering files as the destination folder Doing so can render your lost files permanently unrecoverable Recover Recover the accidentally deleted image files from your Transcend s JetDrive Lite storage expansion cards 1 Select Recover from the Main Menu OC JetDrive Toolbox JetDrivel oolbox RECOVER advanced software for Transcend s flash expansion cards SETTING POWER SAVE Transcend 2 Select your JetDrive from the list in the upper window under Disk Name OC JetDrive Toolbox GR RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR Be Disk Name Disk Size 0 dev disk1 59 87 GB RECOVER POWER SAVE Partition Name Partition Size Format EFI System Partition 200 00 MB Unknown Transcend 59 55 GB HFS Elapsed Time OHr 0 Min 0 Sec Recovered Files 0 3 Select the partition that contained the files you are trying to recover in the lower window 13 OC JetDrive Toolbox JetDrive JetDrive Lite SE
7. TTING Disk Name Disk Size dev disk1 59 87 GB RECOVER POWER SAVE BILLLULL Partition Name Partition Size Format EFI System Partition 200 00 MB Unknown Transcend 59 55 GB HFS Elapsed Time OHr 0 Min 0 Sec Recovered Files 0 4 Click Start to begin recovering lost files The number of recovered files and the total elapsed time will appear on the screen 5 When the recovery process is completed a message box will show the total number of files recovered Click OK to continue searching a different partition or exit the program Recovery complete 6 total files Recovered All files are stored in Saved Files Lo 14 Power Save Helps you save power by automatically eject your JetDrive Lite before the Mac enters Standby mode and remount it when the Mac wakes up 1 Select POWER SAVE from the Main Menu OC JetDrive Toolbox JetDrive JetDrive Lite JetDriveloolbox RECOVER advanced software for Transcend s flash expansion cards SETTING POWER SAVE 2 Slide the switch to the ON position if you want to automatically eject JetDrive Lite when entering Standby mode and remount it when Mac wakes up Conversely slide the switch to the OFF position if you do not want to do it OC JetDrive Toolbox JetDrive JetDrive Lite SETTING Allows your MacBook to enter Standby mode with JetDrive Lite inserted RECOVER OFF wm ON POWER SAVE
8. Users Manual Transcend JetDrive Toolbox Software Transcend aval ae Version 1 6 Transcend s JetDrive solid state drives and storage expansion cards both come with Transcend s JetDrive Toolbox a useful and free to download software that offers a new level of storage experience JetDrive Toolbox helps maintain a healthy SSD by keeping it up to date preventing functional degradation and predicting problems before they happen The useful features include Drive Information S M A R T Status TRIM Enabling and Health Indication Exclusively for your JetDrive Lite expansion cards JetDrive Toolbox offers a Recovery function allowing you to bring back accidentally deleted images videos MP3 and PDF files The Power Save function helps you save power by automatically eject your JetDrive Lite before the Mac enters sleep mode and remount it when the Mac wakes up Gr Transcend Contents Hardware Requirements n nnannennnnnnennenneneorernrnnnrsnerrrrnrrnrrsrernrrrresrrsrernrrerenne 4 Supported Operating Gvstems 4 ceting ottanee E 5 AEDE E EE E E A A A EN E AA A E A eel AE ATA 6 View Drive Intormaton 6 NIC WES ET 7 RE AR Gc Na OIC siki2 lacie daeeciualn a 8 PIC EIT MINGI CAO EE 10 JEIDIIVE LCase wise RA Re 11 PS CLIN DE 11 FRC OW EE 13 EE see ee ee en ete ee ee 15 TrOUDIESNOOUNO DE 16 POMS ele EE 18 End User License Agreement EA 19 EISE RE e 22 Hardware Requirements Tra
9. e for any purpose other than in connection with the Product or in a manner inconsistent with the design or documentations of the Licensed Software b license distribute lease rent lend transfer assign or otherwise dispose of the Licensed Software or use the Licensed Software in any commercial hosted or service bureau environment c reverse engineer decompile disassemble or attempt to discover the source code for or any trade secrets related to the Licensed Software except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation d adapt modify alter translate or create any derivative works of the Licensed Software e remove alter or obscure any copyright notice or other proprietary rights notice on the Licensed Software or Product or f circumvent or attempt to circumvent any methods employed by Transcend to control access to the components features or functions of the Product or Licensed Software 5 Copying Customer may not copy the Licensed Software except that one copy of any separate software component of the Licensed Software may be made to the extent that such copying is necessary for Customer s own backup purposes 6 Open Source The Licensed Software may contain open source components licensed to Transcend 19 pursuant to the license terms specified as below a GNU General Public License GPL the terms of which are currently available at http www gn
10. erally Transcend Information Inc Transcend is willing to grant the following license to install or use the software and or firmware Licensed Software pursuant to this End User License Agreement Agreement whether provided separately or associated with a Transcend product Product to the original purchaser of the Product upon or with which the Licensed Software was installed or associated as of the time of purchase Customer only if Customer accepts all of the terms and conditions of this Agreement PLEASE READ THESE TERMS CAREFULLY USING THE SOFTWARE WILL CONSTITUTE CUSTOMER S ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT INSTALL OR USE THE LICENSED SOFTWARE 2 License Grant Transcend grants to Customer a personal non exclusive non transferable non distributable non assignable non sublicensable license to install and use the Licensed Software on the Product in accordance with the terms and conditions of this Agreement 3 Intellectual Property Rights As between Transcend and Customer the copyright and all other intellectual property rights in the Licensed Software are the property of Transcend or its supplier s or licensor s Any rights not expressly granted in this License are reserved to Transcend 4 License Limitations Customer may not and may not authorize or permit any third party to a use the Licensed Softwar
11. lthough the change is reversible and can be reset you do so at your own risk Health Indicator The Health Indicator is used to monitor the media wear out level of a Transcend SSD The value is displayed in percentage format The value of a new SSD will show 100 and decrease over time as the SSD is used 1 Select HEALTH from the Main Menu OC JetDrive Toolbox JetDrive JetDrive Lite gem JetDriveToolbox SMART advanced software for Transcend s Solid State Drive TRIM Transcend H EALT H Transc end amp Transcend 2 Choose a Transcend SSD to view the wear out indicator OC JetDrive Toolbox JetDrive JetDrive Lite TS240GJDM720 diskO Wear out indicator 10 JetDrive Lite The functions in JetDrive Lite sheet are supported for Transcend JetDrive Lite expansion cards Setting Displays the setting information of the Recover function 1 Select SETTING from the Main Menu OC JetDrive Toolbox SETTING JetDriveloolbox RECOVER advanced software for Transcend s flash expansion cards POWER SAVE Transcend 2 The setting information include OC JetDrive Toolbox inati SETTING __Destination of saved files Saved Path Saved Files Choose RECOVER Recovery file types All files v BMP image M CRW image M JPG image M X3F image M TIFF image Vv MRW image v RAF image v RIFF audio video M RAW image M MP3 audio M O
12. mum Erase Count 0 Average Erase Count 0 How many S M A R T status fields are displayed depends on your model TRIM Detect amp Enable TRIM prevents future SSD performance degradation by completely removing unwanted data automatically 1 Select TRIM from the Main Menu e900 DRIVE SMART TRIM HEALTH JetDrive Toolbox JetDrive JetDrive Lite Jet Drive oolbox advanced software for Transcend s Solid State Drive Transcend Transcend amp Transcend 2 The current TRIM status will be shown Slide the switch to the ON position if you want to enable TRIM in your operating system OI DRIVE SMART TRIM HEALTH JetDrive Toolbox JetDrive JetDrive Lite TRIM Status OFF E ON TRIM is disabled on this system Enabling TRIM will modify the kext driver in charge of managing disks Although the change is reversible and can be reset you do so at your own risk 3 Conversely slide the switch to the OFF position if you want to disable TRIM in your operating system OC JetDrive Toolbox JetDrive JetDrive Lite TRIM Status Oort on TRIM is enabled on this system HEALTH Enabling TRIM will modify the kext driver in charge of managing disks Although the change is reversible and can be reset you do so at your own risk NOTE Enabling TRIM will modify the kext driver in charge of managing disks A
13. nscend JetDrive Solid State Drive JDM420 JDM500 JDM520 JDM720 e Transcend JetDrive Lite expansion cards JDL130 JDL3830 JDL350 JDL360 MacBook MacBook Pro MacBook Air Mac mini Mac Pro Enough free hard disk space to store all recovered files Supported Operating Systems Mac OS X 10 7 or later NOTE You must have Administrator privileges to run the JetDrive Toolbox in Mac OS Getting Started You do not have to install any software on your computer to run JetDrive Toolbox Download JetDrive Toolbox from the Transcend Download Center http transcend info com Support service and extract the entire contents of the zip file to your computer You can start JetDrive Toolbox manually by double clicking on the JetDrive Toolbox dmg icon Transcend d sl ah JetDriveToolbox After launching the JetDrive Toolbox software you will be asked to input your Name and Password in order to obtain root privileges JetDriveToolbox is trying to install a new f helper tool Type your password to allow this hk Name MBURD4 Password o Cancel Install Helper NOTE Do not manually delete or alter the contents of the JetDrive Toolbox system folder JetDrive The functions in JetDrive sheet are supported for Transcend JetDrive Solid State Drives View Drive Information Displays standard drive information of any supported Transcend SSD 1 Select DRIVE from the Main Men
14. u oo DRIVE SMART TRIM HEALTH JetDrive Toolbox JetDrive JetDrive Lite JetDriveToolbox advanced software for Transcend s Solid State Drive Transcend Transcend 2 Choose a Transcend SSD to view the drive information 600 SMART TRIM HEALTH JetDrive Toolbox JetDrive Lite TS240GJDM720 diskO Feature Disk Identifier Model Number Firmware Version Serial Number NCQ Support Major Version Number SMART Support Security Support Enable APM Support Enable Interface Type Trim Command Support Tem kn Ainea Content diskO TS240GjDM720 20140402 DEADBEFF111111003200 Supported Support ATA ATAPI 8 Supported Supported Disabled Not Supported Disabled Serial ATA Supported Lila MAAA ed a C View S M A R T Status S M A R T is an industry standard storage device monitoring technique used to detect possible hard drive failures before they occur 1 Select S M A R T from the Main Menu 9o DRIVE SMART TRIM HEALTH JetDrive Toolbox JetDrive JetDrive Lite JetDriveToolbox advanced software for Transcend s Solid State Drive Transcend Transcend T Transcend 2 Choose a Transcend SSD to view the S M A R T status oo SMART TRIM HEALTH JetDrive Toolbox JetDrive Lite TS240GJDM720 disk0 Feature Content Power On Hour Count 0 Power Cycle Count 595 Maximum Erase Count 6 Mini
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