ISDN PCI Card User's Manual (English)
Contents
1. two B Chapter 1 Introduction channels simultaneously allowing you to send voice and data over the ISDN card at the same time You can use your ISDN card to make a voice communication over one B channel while sending data or connecting to the Internet using the other B channel The ISDN Phone has the following additional features A Software Dialer Hot Key Dialing Speed Dialing Automatic Redial Phone Book The Software Dialer allows you to dial the telephone number using either the mouse or your keypad The Hot Key feature allows you use a hot key combination to automatically dial a number that has been copied to the clipboard If you have a database with phone numbers stored in it you can use the Windows shortcut keys Ctrl C to copy the number and then use the assigned ISDN Phone hot key to dial the number for you The Speed Dialing function allows you to dial a number with a single mouse click You can store up to 16 numbers with the Speed Dialing function Automatic Redial frees you from having to manually redial if the line is busy You can set the Automatic Redial function to redial after a designated period of time The Phone Book allows you to store phone numbers and other important information about your contacts You can even insert a photograph image to help you with identification ISDN PCI card Call Logs Supplementary Services Call Logs help you keep track of incoming and o2. DN card has been detected Press Next gt lacada Pe ho rai al Welkome lo thea Found Sow Hin thee rac lie ar er ee ra de Amr las ie Mo a La eels e a Ll ao df epee bA rr dd r ba de sA A de m a ar al Pl pro mi bee a het pas har rd limb Seed bo ore ia Commi 2 Click Continue Anyway to continue the installation 18 Chapter 2 Installation dl Care ileal bo laa melee Tha oe pou ee ding da hs hee Pii WA Leap Adana har nal pee edie Loge br a eer de corp atts wia Le pe ate Pay teeing bi Boga 1 3 Press Finish 19 ISDN PCI card Canpleting te Pam Rea Haid izar ie vr be rl re ir Er rare Ha 13 DE F Limi For Linux 1 The Linux support for the ISDN PCI card comes with the Isdn4Linux package First you have to reconfigure the kernel to make the HiSax module be compiled with Support for HFC PCI BUS cards 2 You can patch your kernel with the latest ISDN kernel tree using the current CVS sources Please refer to http www linuxdoc org HOWTO Kernel HOWTO html if you are not familiar with configuring and compiling the Linux kernel 3 If you compiled the HiSax driver as kernel module you have to load it with the following commands sbin insmod lib modules 2 2 10 misc isdn o sbin insmod lib modules 2 2 10 misc hisax o id HiSax type 35 protocol 2 20 Chapter 2 Installation 4 If the kernel loads the HiSax driver
3. ISDN PCI Card User s Manual CE Approval All CE approved ISDN devices may be connected to the Euro ISDN in all countries of the EU The ISDN card has been approved by the TUV according to the new European procedure and may therefore be connected to the Euro ISDN in all EU countries This ISDN card therefore complies with CTR 3 ISDN Basic Rate Access Electromagnetic Compatibility Standards Safety Standards CE EMC Restriction of Liability The product described in this handbook was designed produced and approved according to the EMC regulations and is certified to be within EMC limitations If the product is used in an uncertified PC the manufacturer undertakes no warranty in respect to the EMC limits The described product in this handbook was constructed produced and certified so that the measured values are within EMC limitations In practice and under special circumstances 1t may be possible that the product may be outside of the given limits if it is used in a PC that is not produced under EMC certification It is also possible in certain cases and under special circumstances which the given EMC peak values will become out of tolerance In these cases the user himself is responsible for compliance with the EMC limits The manufacturer refuses all liability claims and may not be liable in any cases which may occur in the practical use of the product outside of the EMC limitation Contents CHAPTER 1 I
4. NTRODUCTION 1 1 An Overview of the ISDN Card 1 1 1 What is ISDN 1 1 2 The ISDN Card 1 2 ISDN Phone Software Optional 1 3 Package Contents 1 4 ISDN Card Features CHAPTER 2 INSTALLATION 2 1 Before Installing 2 2 Installing the ISDN Card 2 3 Installing the ISDN Card Drivers 2 4 ISDN Utility Installation 2 4 1 The Diagnostic Program 2 4 2 The ISDN Status Program 2 5 Using Multilink PPP 2 6 Uninstalling the ISDN Card CHAPTER 3 TROUBLESHOOTING hA DDR pa RIAD NK 21 24 25 28 29 29 Chapter 1 Introduction 1 1 An Overview of the ISDN Card 1 1 1 What is ISDN ISDN is an abbreviation for Integrated Services Digital Network ISDN transfers information digitally and integrates all telecommunication services such as telephone teletext videotex etc into a single network Using ISDN you can transfer text voice data files images and even video Before the use of ISDN telecommunications operated using analog devices which limited the quality of telecommunication transfers With ISDN technology the telephone lines can transmit data digitally with much greater speed and clarity of transmission than with analog transmissions The ISDN is capable of transmitting all kinds of information at greatly accelerated rates A typical modem transmission has a rate of 56Kbps kilobits per second or thousand bits per second ISDN digital technology allows transfer rates of up to 128Kbps Because ISDN transmits da
5. OM drive D or E etc For Windows95 select Driver from disk provided by hardware manufacturer For OSR2 click Next gt to go on For Windows 98 click Next gt Then check Specify a location and browse for D Driver Win98 D represents your CD ROM drive Follow the instructions on the screen Windows will copy the driver files to Windows sub directories Then Windows will start copying system files and you might see the following screen prompting for the path of the Windows source files Please specify the location of your Windows source files and click OK ISDN PCI card Copying Files 6 For Windows 95 or OSR2 if the Microsoft ISDN Accelerator Pack 1 1 or Dial Up Networking 1 3 has been installed before Windows will detect some files with newer version Press Yes to keep the newer files Yersion Conflict 7 For Windows 95 or OSR2 if the Microsoft ISDN Accelerator Pack 1 1 or Dial Up Networking 1 3 is not installed before you should see the following screen 10 Chapter 2 Installation 8 After complete installing the ISDN card driver you will be prompted to restart the computer Press Yes to restart your computer System Settings Change E To finish setting up your new hardware you must restart pour computer Do pou want to restart your computer now For Windows NT 4 0 1 Start Windows Insert the installation CD into the CD R
6. OM drive D or E etc 2 Run D Driver WinNT Setup bat D represents your CD ROM drive Then the following window appears Select DEM Option Ej Choose a Network Adapter supported by this hardware manufacturers disk cred 0 3 Click OK to begin copying files After that the Setup Program will start 11 ISDN PCI card Setup Program 4 If your PC has PnP BIOS you can choose Auto setting Then the IRQ and I O Port of the ISDN card will be configured by the system 5 After setting the properties of the ISDN card you might see the following screen prompting for the path of the Windows NT source files to installing the Remote Access Service RAS NDIS WAN Miniport Adapter Setup 6 When the RAS is installed you will see the following screen for configuring ISDN ports as RAS devices 12 Chapter 2 Installation Add RAS Device 3 RAS Capable Devices OF Cancel ree Help Install Moder Install s25 Pad Press OK to select ISDN1 NTWANMP as one of the RAS Capable Devices you should then see the following screen Remote Access Setup Port Device Type NTWANMP Cancel Network Help Add Remove Configure Clone Click Add for adding ISDN2 NTWANMP to the list of RAS communication ports The ISDN1 and ISDN ports make the ISDN card be capable of dialing
7. agnostic program please follow these instructions 1 Open the Programs folder on the Start menu and click on the ISDN Utility item Click on the Diagnostic Program item you will see the following screen da feagqeer e Prpa a CAMA F E Yen PE PO BEE iam i E E bi H en The IRQ and I O Port hardware configuration is listed In the Own ISDN Number box type in the subscriber number of your own ISDN line Press Loopback Test to begin the diagnostic procedure It will make a call from the B1 channel that returns through the B2 channel The D and B channels will be tested for line integrity 23 ISDN PCI card 6 Please refer to Chapter 3 Troubleshooting if you see any error or warning message 2 4 2 The ISDN Status Program To know the status of ISDN line and B channels you can start the ISDN Status program as below 1 Open the Programs folder on the Start menu and click on the ISDN Utility program folder 2 Click on the ISDN Status item to start the program 3 You will see the status of ISDN So B1 channel and B2 channel d 09 BRDN TATIK RON Help j B2 Channel y 24 Chapter 2 Installation 2 5 Using Multilink PPP To use multilink the answering Internet Service Provider ISP online service or corporate LAN must provide multilink capabilities To configure multilink support follow these steps 1 Double
8. click on the My Computer icon on your Windows Desktop and then double click on the Dial Up Networking DUN folder 2 The DUN folder displays an icon labeled Make New Connection plus icons for each of the connections that you have already created If you have not yet created a connection double click on Make New Connection to define a connection to the dial up service you wish to use Make New Connection Type a name for the computer you are dialing ISDN Multilink PPP Select a device gt SON Channel O Configure Cancel 3 When you have created your connection or if the connection you wish to use for multilink access already exists in the folder use the mouse to right click on the connection icon Choose the Properties option This displays a dialog box with several category tabs at the top 25 ISDN PCI card ISDN Multilink PPP 4 Select the Multilink tab and then select the Use additional devices radio button 5 Click Add to specify the device to be bundled together to form the multilink connection Edit Extra Device 26 Chapter 2 Installation 6 Use the Add Remove and Edit buttons to change the list of additional devices 7 You may enter a different phone number for each device the phone numbers will be stored If you subsequently change the phone number
9. d 4 a l Her Heera wine If the next screen appears when Windows finishes installing the drivers press Yes to restart the computer Salen Setliegs Change o To iroh tina ue you meee hdr yo ei pera yu Dio 10001 earl do ita os Scapular ces do For Windows 2000 1 16 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected Press Next gt Chapter 2 Installation fom ew Lede Es eed bee al es bee Ces al de ee ee p ee eee eee A ee FA EA a po 5 a el ee A a a Ms A gt ciel AE ie sae pee AA A ee meh Gores bees bon p er erie em in aed cs e re re whi mm rei e Pe T Dam ee iee L e iid rae F o i A FE PS a da A a a a ites aoe UN 2 Insert the installation CD into the CD ROM drive D or E etc Select Specify a location and browse for D Driver Win2000 D represents your CD ROM drive Click OK Pupp m Hp Mirar a rra rin de ro te hep ne edad e bon di E Pa SD 3 After pressing Next gt for the next screen click Yes if windows titled Digital Signature Not Found appear Then press Finish to end the installation 17 ISDN PCI card in le id da a al Canplieing the Fon Rea Hada ara PhP cee ka Stee Er al ed al eg Be ore ba Er Lm et oe ee For Windows XP 1 Start Windows After the opening banner Windows will tell you that your IS
10. for the connection icon the phone numbers associated with additional devices on this page will not change After all devices are configured you are MESS 10 21 PM ready to dial the multilink connection Once the connection is established you can Communicating view the status information by double Computers icon clicking on the Communicating Computers icon displayed in the taskbar The following window opens lt Connected to ISDN Multilink PPP Connected at 126 000 bps T gt Duration 000 00 43 Bytes received 33 Disconnect Bytes sent 947 Number of devices 2 Modem ISOM Channel 0 Server type PPP Internet Windows WT Server Windows Protocols Challenge handshake authentication protocol mn Microsoft compression Multilink hd Additional devices Device on ISON Channel 1 Suspend i The status information includes the number of bytes sent and received the network protocols negotiated for use on the connection and a list box showing each of the additional devices As you highlight a device in the list box a Suspend or Resume button is displayed 27 ISDN PCI card If a Suspend button is displayed the additional device is now in use and bundled into the multilink connection Clicking on the Suspend button disconnects that device and removes the additional device from the bundled connections If the Resume button is displayed then clic
11. k on Resume to dial that connection and add that additional device to the bundle You may suspend and resume individual additional device without dropping the connection 2 6 Uninstalling the ISDN Card 28 If you decide to permanently remove the driver and utility of the ISDN card from your system you must run the uninstallation program from the ISDN Utility program group as follows 1 Open the Programs folder on the Start menu and click the ISDN Utility item 2 Click the Uninstall DRV UTL item The following ISDN Uninstallation Program window appears ISDH Uninstallation Program 3 TF Uninstall the driver of the ISDN card Uninstall the utility of the ISON card 3 Check the item s that you want to completely remove from the Windows system and press OK Chapter 3 Troubleshooting If the ISDN card is not functioning properly you can refer first to this chapter for simple troubleshooting before contacting your service provider This could save you time and effort However if the symptoms persist then consult your service provider Note that some problems may be due to your telephone line If this 1s the case contact your telephone company for assistance Here are some basic faults that are often overlooked by users Follow these procedures for troubleshooting the ISDN card Error Possible Indication Cause You are not The CAPI2032 DLL Uninstall and then reinstall the al
12. lowed to run is not from the ISDN ISDN device this program package A required DLL The CAPI2032 DLL Uninstall and then reinstall the file is missing ISDN device CAPI2032 DLL was not found CAPI driver is The Registration key Uninstall and then reinstall the not loaded has been destroyed ISDN device Please input The subscriber Key in the subscriber number your own number of your own of your ISDN line in the Own number ISDN line has not ISDN Number box been entered 29 ISDN PCI card Error Possible Indication Cause Cannot activate The ISDN line is not Ensure that the ISDN So line is SO interface connected securely connected to the RJ 45 jack Cannot establish The ISDN line may Ensure that the ISDN Sp line is LAPD link be malfunctioning in good condition Connecting fail Own ISDN 1 Ensure that your ISDN Number is number is correct error code incorrect XXXX Other devices on Be sure no other device is the same Sg line on the same So line and are occupying occupying the B channel the B channel The ISDN Check to see if the ISDN protocol is protocol configuration is wrong correct Data transfer The ISDN line is not Check the ISDN line error in good condition 30
13. or receiving multilink calls For more details about configuring the multilink support in Windows NT 4 0 please refer to the on line help of RAS Click Continue to complete RAS setup and you should see the ISDN card has been installed as a network adapter 13 ISDN PCI card Network E Identification Services Protocols Adapters Bindings Network Adapters ESET ISDN PCI card Add Remove Properties Update ltem Motes ISON card with 126Kbps data access for Windows 95 98 MT4 0 ME and 2000 Cancel 10 Click Close Then you will be prompted to restart the computer 11 Press Yes to restart your computer and finish the driver installation For Windows Me 1 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected 14 Chapter 2 Installation arhi Hie liad ied eine cam mime each x el rab an pe cto fura eee rv E pr ds pde der Feed wi ie bocas ot fa ares eT 2 Insert the installation CD into the CD ROM drive D or E etc Select Specify a location and browse for D Driver WinME D represents your CD ROM drive Click Next gt AAA AS o and n wipe mg i AA E Paracas piada Poppy CORO FP Spaa a acatar LE Rare allt haa Pinan aa 3 After pressing Next gt button for the next screen then press Finish 15 ISDN PCI car
14. oth V 110 and V 120 rate adaptation Supports COM port simulation for modem based application programs If you want to send and receive the Group 3 G3 fax at 14 4Kbps you should have a Pentium processor Chapter 2 Installation 2 1 Before Installing Make sure that you have all you need to install the ISDN card You should have the following 1 An IBM compatible PC with Pentium 166MHz or above with at least 32MB of RAM One free interrupt IRQ 3 Microsoft Windows 95 OSR2 98 NT Me 2000 or XP 4 At least 30MB of free disk space for the driver and software A VGA compatible monitor An IBM or Microsoft compatible mouse An ISDN basic rate Sy line released by PTT Post Telephone and Telegraph administration 2 2 Installing the ISDN Card Please refer to the following instructions and figures for installation procedures Chapter 2 Installation Turn off the power to your computer and all peripherals such as your monitor or printer Remove the computer system cover unit Remove the bracket from any unused expansion slot Set the bracket screw aside Gently insert the ISDN card into the expansion slot Make sure that the card is securely seated in the slot If the connection is not secure the card will not work Secure the ISDN card with the bracket screw that you removed in step 3 Connect your ISDN line to the RJ 45 jack labeled So LINE on the card as shown below Optionall
15. output in the message file will show up Then the hardware is installed 2 4 ISDN Utility Installation The ISDN Utility includes helpful programs for the ISDN card such as diagnostic program uninstallation program on line manual and configuration program After Windows installs the driver of your ISDN card the ISDN Utility may be installed automatically If the ISDN Utility 1s not installed you may install 1t from the installation CD To install the ISDN Utility under Windows 95 NT4 0 98 Me 2000 or XP please follow the instructions listed below 1 Insert the installation CD into CD ROM drive 2 Run Windows Explorer Enter the directory of your CD ROM drive Double click SETUP exe to install the utility iia io Es pa po e jl E as dl A a TA Emi a d Larr n ae 21 ISDN PCI card 3 When the following window prompts click on the I SDN Utility button Windows NT Driver F Pos z D 4 The Install Shield Wizard will load the ISDN Utility Installation program 5 Press Next gt to begin installing the ISDN Utility Follow the instructions on the screen to complete the installation Zz Chapter 2 Installation 2 4 1 The Diagnostic Program After you have installed your ISDN card you are highly recommended to use the diagnostic program to make sure the ISDN card its drivers and the ISDN line are all properly installed and connected To run the di
16. ta digitally the data is virtually error free and the transmission is much clearer with fewer interruptions and slowdowns in facsimile transmissions With ISDN devices implemented throughout the world a truly digital network will emerge allowing everyone fast and easy access to the global information highway ISDN PCI card 1 1 2 The ISDN Card 1 2 The ISDN card is ideally suited to give your PC access to the world of the Integrated Services Digital Network It is easy to install and easy to configure because it is fully Plug and Play compatible The Windows 95 OSR2 98 NT4 0 Me 2000 or XP operating system will automatically install and configure the ISDN card ma SON CONTROLLER SOFTWARE With the ISDN card you can have an ISDN telephone answering machine file transfer videotex G3 G4 Fax functions and Internet access This will bring you more versatility and efficiency in the ISDN era ISDN Phone Software Optional The ISDN card transmits voice signals with a much greater quality clarity and speed than analog voice transmissions Included in some product package is the ISDN Phone software program which takes full advantage of the ISDN card s digital transmission capabilities This program makes it easy for you to make and receive voice communications With the Phone program and some ISDN card you will be able to use the
17. utgoing communication data such as caller identification duration of the call and the date and time the call was made Call hold retrieve suspend resume call waiting call transfer call forwarding etc For more information about the ISDN Phone program please consult the ISDN Phone User s Manual 1 3 Package Contents The product package comes with the following accessories 1 One ISDN Card 2 One installation CD with drivers and utility software 3 One CD with bundled application software programs optional 4 One RJ 45 ISDN cable One Quick Start Guide 6 One headset with RJ 11 connector optional 1 4 ISDN Card Features The ISDN card supports many standard and enhanced features including the following Fully Plug and Play compatible Chapter 1 Introduction Provides telephony functions with a headset optional Supports both 16 bit and 32 bit CAPI drivers for Windows 95 OSR2 98 NT Me 2000 and XP Supports TAPI and NDIS WAN miniport drivers for Windows 95 OSR2 98 NT Me 2000 and XP Supports Multilink PPP MP for 128Kbps two B channels internet access and data transfer Supports X 75 T 7ONL ISO8208 T 90 and HDLC transparent protocols on the B channel for T Online AOL CompuServe BTX BBS Eurofile transfer and G4 Fax Has support for a bit transparent driver on the B channel for answering machine and G3 Fax functions Supports b
18. y connect your headset to the RJ 11 jack on the ISDN card Replace the computer system cover unit and reconnect your peripheral devices ISDN PCI card 2 3 Installing the ISDN Card Drivers For Windows 95 OEM Service Release 2 OSR2 or Windows 98 1 Start Windows After the opening banner Windows will tell you that your ISDN card has been detected You will then see the following screen for Windows 95 New Hardware Found P PCI Network Controller po oe maja Select which diver pon want to install for your new hardware Windows default diver Do not install a driver Windows will not prompt you again i Select from a list of alternate drivers ance Help Or you will see the following screen for OSR2 Update Device Driver Wizard This wizard will complete the installation of PCI Network Controller by searching your local drives network and Internet locations for the most current driver If you have a disk or CD ROM that came with this device insert it now It is recommended that you let Windows search for an updated driver To do this click Next to continue E Cancel Chapter 2 Installation Or you will see the following screen for Windows 98 Add New Hardware Wizard This wizard searches for new drivers for PCI Network Controller A device driver is a software program that makes a hardware device work S Back Insert the installation CD into the CD R
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