USER'S MANUAL MX240/ MX340/ MX640 Series
Contents
1. 2 Wrinkle happens from label lower right to upper left direction Wrinkle MODEL NO SERIAL NO YYY II T LOAN INPUT 115 230V 5 34 P This device complies with Part 17 of the FCC Rules Operation is subject to the fol ing two conditions 1 This device may not ca harmful interference and 2 This device must acm t any interference received including interferenc at may cause undesired operation THIS DEVICE COMPLIES kla CANADA ICES 003 CLASS E MADE IN TAIWAN Feed direction MCDEL NO al H IBAN IDA AB SERIAL N9 gu DALI m m INPUT 1 230V pee This device complies wit art 15 of the FCC Rules Operation is subject to the t wing two conditions 1 This device may not cause ful interference and 2 This device must accept any in erence received including interference that may caus desired operation THIS DEV COMPLIES Uk CANADAK 03 CLASS Qu q USTED Sy C RoHS E178707 MADE IN TAIWAN Example If the wrinkle on the label starts from the lower left side to upper right side please do following adjustment If the wrinkle on the label starts from the lower right side to upper left side please do following adjustment 1 Decrease the right side print head pressure adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone 1 Decrease the left side print head pressure adjustment knob2. TTL SRO EA ENE RR On Eee esse AO 67 E E E diia 41 Ds A PPP E 42 0 84 ERRE CONS eaa Rn RO BE o 42 6 8 2 R TEL Mode tdt ee ee A4 0 83 R late CUO use ta 45 0 Advance Setas iaa 46 0 10 DENT tania A7 7 VEO WDC TT UNS a 48 O Mamita oia dio 51 Revise Sto erenn O E 52 1 Introduction 1 1 Product Introduction Thank you very much for purchasing TSC bar code printer This printer is designed with die casting aluminum chassis and print mechanism metal cover with large clear media view window which ensuring to work for the extreme and heavy duty industrial environment and applications With back lit graphic LCD display printer status can be managed easier and operated more user friendly The moveable sensor design can accept wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions This document provides an easy reference for operating the MX240 series To print label formats please refer to the instructions provided with your labeling software if you need to write the custom programs please refer to the TSPL TSPL2 programming manual that can be found on the accessories CD ROM or on TSC website at http www tscprinters com Applications High volume printing Work in process Compliance labeling Inventory management Shipping receiving Asset management Electronics amp Jewelry labeling The printer offers the follo
3. carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One USB interface cable lf any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View LED indicators LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover Note For LCD control panel please refer to subsection 2 3 2 for more details 2 2 2 Interior view A AA A A A a ae ae k a oe A Ribbon rewind spindle Print head release lever Media sensor position adjustment knob Label guide bar release lever Ribbon supply spindle Ribbon tension adjustment knob Label supply spindle Rear label guide External label entrance chute Print head pressure adjustment knobs Platen roller Print head Media sensor Front label guide 10 14 2 2 3 Rear View 6 External label entrance chute Power cord socket Power switch External Blue Tooth or WiFi module Option RS 232C interface GPIO interface Option Ethernet interface SD card socket a E E USB interface 10 Centronics interface 11 USB
4. s item Description Default Baud Rate Rate This item is used to set the This item is used to set the RS 232 baud rate 0 This item is used to set the RS 232 baud rate 0 baud rate san This item is used to set the RS 232 parity ke Data Bits This item is used to set the RS 232 Data Bits NN Stop Bit s This item is used to set the RS 232 Stop Bits NN 38 6 6 2 Ethernet Use this menu to configure internal Ethernet configuration check the printer s Ethernet module status and reset the Ethernet module Status Menu Interface Ethernet DHCP Static IP Item Description Default Use this menu to check the Ethernet IP address and MAC setting status N A This item is used to ON or OFF the DHCP Dynamic DHCP Host Configuration Protocol network protocol Use this menu to set the printer s IP address subnet mask and gateway 39 6 6 3 Bluetooth This option is used to set the printer blustooth settings Bluetooth Name Bluetooth PIN code tem Descriptiom_ _____________ __________ Default Bluetooth Name This item is used to set the local name for Bluetooth BT SPP Bluetooth PIN This item is used to set the local PIN code for 0000 Bluetooth 6 6 4 Wi Fi Operating Mode Menu Interface wi Fi 5 Scan AP DHCP tem Description _ _ gt o o Default This item is used to set the operating mode of wire
5. 22 Printer Optional Features ano 4 1 3 General Specifica ONS aaa 5 la aw aeceiee eased 5 1 5 RIPDON OPCCIIICALIONS it 5 1 6 Media peca ii 6 2 Operations DICE WO a icons 7 21 Unpackins and ES ee 6 isa 7 2 2 Printer OV CEVICW nidad miis 8 Pa HR ONLNE gee A ed 8 2 22 O Rene ee ee II A E EET CeO aT 9 DI NS eR E A ER 10 a aa A asia 12 2 3 1 LED Indication and Keys siii ann u 12 ERS RS eee 14 3 1 9elling Up the Printer u unuuaren 14 SEd ne NE RID DON arna ee 15 5 9 Loaline Me Mediana 17 N R boad ne the Media a a 17 3 3 2 Loading the Fan fold External Media 20 4 Moveable Print Head Pressure Adjustment Knob 21 4 1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ocoooccccccnnmmm o 21 52 Diaenostie TOO lerre wapacuiinsanieca nas 23 551 Start The Diagnostic Pool alada 23 5 2 Printer rancios 24 5 3 Setting Ethernet by Diagnostic Tool sss sss sese 25 SV 5 3 1 Using USB interface to setup Ethernet interface esse sese 25 5 3 2 Using RS 232 interface to setup Ethernet interface ooccccnnnnnnnnnnoncconnnnnnnonos 25 5 3 3 Using Ethernet interface to setup Ethernet interface 27 6 LED Ment a ST rT 20 6 1 Enter the Menu O ia 29 O22 Mal Ment HIE aid 30 OS ee ee 32 ALI Ei 34 PA Ro y an E ativan E E 37 GO TCT CS scans cated A T 38 DD 1 S rial A ES uekldetinseeheneihieigsen 38 06 6 2 Ethernel anna Att 39 0 0 3 Bluetooth sata dt dt dt dd tadas 40 0 04 A VES Biester
6. 4 24 Modify agency compliance and approvals 2014 6 18 Modify switching power supply spec section 1 3 52 ISC The Smarter Choice TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail apac_sales tscprinters com tech_support tscprinters com Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
7. 59 10 Nordic ISO 8859 15 Latin 9 UTF 8 1 2 2 Printer Optional Features The printer offers the following optional features User Dealer Factory Product option feature Internal rewinding kit include internal rewind amp label LO redirect front panel USB host 2 Rear side for scanner or PC keyboard host 2 Rear side for scanner or PC keyboard USB host 2 Rear side for scanner or PC keyboard O Peel off kit include internal rewind amp peel off module O po Regular cutter full cut guillotine cutter Tol Heavy duty cutter full cut rotary cutter O o o Applicator I O interface O KP 200 Plus keyboard display unit O _ KU 007 Plus programmable smart keyboard O Bluetooth module serial interface Og o ooo 802 11 bigin wireless module serial interface O 1 3 General Specifications General Specifications Physical 300 mm W x 393 mm H x 510 mm D dimensions 11 81 W x 15 47 H x 20 08 D 18 kg 39 68 Ibs Internal universal switching power supply e Input AC 100 240V 3 0A 50 60Hz e Output DC 24V 8 33A 200W Environmental Operation 5 40 C 41 104 F 25 85 non condensing condition Storage 40 60 C 40 140 F 10 90 non condensing 1 4 Print Specifications A MX240 MX340 MX640 Specifications Print head resolution 203 dots inch 300 dots inch 600 dots inch dots per inch mm 8 dots mm 12 dots mm 24 dots mm Printing method T
8. Adjustment Knob The moveable print head pressure adjustment knob has 5 levels of adjustment Because the printer s paper alignment is to the left side of mechanism different media widths require different pressure to print correctly Therefore it may require to adjust the pressure knob to get your best print quality For example if the label width is 4 adjust both print head pressure adjustment knobs to the same level If the label is less than 2 wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter clockwise to level 1 4 1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery There should be no ribbon wrinkle presented on the media for general purpose printing application Ribbon wrinkle is related to the media thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts 21 The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment is to increase the print head pressure Counter Clockwise adjustment can decrease the print head pressure Adjustable Print head pressure adjustment knobs Printer Parts screws 1 Wrinkle happens from label lower left to upper right direction
9. MX240 MX340 MX640 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Copyright Information 2014 TSC Auto ID Technology Co Ltd The copyright in this manual the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co Ltd All rights reserved CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Agency Compliance and Approvals EN 55022 Class B EN 55024 EN 60950 1 FCC part 15B Class B AS NZS CISPR 22 Class B UL 60950 1 EN 60950 1 GB 4943 1 GB 9254 GB 17625 1 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgfaltig durch 2 Heben Sie diese Anleitung fur den spateren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netza
10. Real Time Clock with PC ene Factory Default ced u and restore the settings to Reset Printer Reset Printer Printer Reboot printer Reboot printer Print Test Page Print Test eset Prater Print a test page Configuration Page Configuration Page Print printer configuration Dump Text Dump Text To activate the printer dump mode Ignore AUTO BAS Ignore AUTO BAS Ignore the downloaded AUTO BAS program Exit Line Mode Exit Line Mode Exit line mode _ Pesswod Setup Password Setup Set the password to protect the settings For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 24 5 3 Setting Ethernet by Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 5 3 1 Using USB interface to setup Ethernet interface 1 Connect the printer and computer with USB cable Turn on the printer power switch 2 3 Start the Diagnostic Utility by double clicking on the icon 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field ETHERNET 5 Click on the Ethernet Setup button from Prin
11. TCF NO TSC configuration file DATE 1970 01 01 System date TIME System time NON RESET Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch INCH Gap distance inch 0 00 INCH Gap black mark sensor poca mension COUNTRY ze Country code 42 ZPL setting information Print darkness DARKNESS s Print speed inch sec SPEED l WIDTH 4 Label size TILDE Control prefix Format prefix CARET Delimiter prefix DELIMITER 2CH POWER UP NO MOTION SS bi HEAD CLOSE NO MOTION Note ZPL is emulating for Zebra language RS232 serial port configuration PHYSICAL XXXX KBYTES AVAILABLE XXXX KBYTES Numbers of download files Total amp available memory space PHYSICAL XXXX KBYTES A II dl AW 1 Note Checking dot damage requires 4 wide paper width AS 6 8 2 Dump Mode Captures the data from the communications port and prints out the data received by printer In the dump mode all characters will be printed in 2 columns The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters lt allows users or engineers to verify and debug the program Menu Diagnostics Dump Mode DOWNLOA D y TESTI DAT 5 OL S DOWNLO AD E TES T4 DAT 5 CLS DOW NLOAD TE S72 DAT Sets DO WNLOAD F TEST4 DA me Che DOWNLOAD
12. TESTO c A CES DOWNLOA DE TEST ADATS CLS ASCII Data Hexdecimal data related to left column of ASCII data Note Dump mode requires 4 wide paper width 44 6 8 3 Rotate Cutter In case paper is jammed in the cutter this feature can rotate the cutter blade forward or reverse direction which is helpful to remove the jammed paper easily from the cutter Menu Diagnostics Rotate Cutter 45 6 9 Advance Set This feature is used to set the printer LCD settings Brightness Menu Advance Set Date 8 Time Language Hem Description gt gt Brightness This item is used to setup the brightness for display Date amp Time This item is used to setup the date and time on display This item is used to setup the language on display 46 6 10 Service This feature is used to restore printer settings to defaults and checking information for printer Initialization P Mileage Info Menu o Service Contact us Serial Info tem Deseripti m gt gt Initialization This feature is used to restore printer settings to defaults Mileage Info This feature is used to check the printed mileage This feature is used to check the contact information for tech support service sas This feature is used to check the printer serial number 47 7 Troubleshooting The following guide lists the most common problems that may be enc
13. al character set Use this option to set the country code Note If printing from enclosed software driver the software driver will send out the commands which will overwrite the settings set from the panel 33 6 4 ZPL2 This ZPL2 category can set up the printer settings for ZPL2 tem Description O o Default Density Print Speed Use this item to setup printing darkness The available setting is from 0 to 30 and the step is 1 You may need to adjust your density based on selected media Use this item to setup print speed The each increase or decrease is 1 ips Available setting is from 1 to 6 34 Tear Off This item is used to fine tune media stop location Available setting value is from to or 0 to 9 This item is used to set the print mode There are 3 modes as below Print mode Printer Mode Next label top of form is aligned to the print Tear Off head burn line location Peeler Off Enable the label peel off mode Enable the label cutter mode U to 9 This feature is used to print current printer available fonts list to List Fonts the label The fonts stored in the printer s DRAM Flash or optional memory card This feature is used to print current printer available images list to the label The images stored in the printer s DRAM Flash or optional memory card This feature is used to print current printer available formats list to the label The format
14. ar code Supported image BITMAP Code128 subsets CODABLOCK F BMP PCX A B C mode Max 256 Code128UCC DataMatrix colors EAN128 Interleave Maxicode graphics 2 of 5 Code 39 PDF 417 Code 93 EAN 13 Aztec EAN 8 Codabar MicroPDF417 POSTNET UPC A QR code RSS UPC E EAN and Barcode GS1 UPC 2 5 digits MSI Databar PLESSEY China Post ITF14 EAN14 Code 11 TELPEN PLANET Code 49 Deutsche Post Identcode Deutsche Post Leitcode LOGMARS Supported code page Codepage 437 English US Codepage 737 Greek Codepage 850 Latin 1 Codepage 852 Latin 2 Codepage 855 Cyrillic Codepage 857 Turkish Codepage 860 Portuguese Codepage 861 Icelandic Codepage 862 Hebrew Codepage 863 French Canadian Codepage 864 Arabic Codepage 865 Nordic Codepage 866 Russian Codepage 869 Greek 2 Codepage 950 Traditional Chinese Codepage 936 Simplified Chinese Codepage 932 Japanese Codepage 949 Korean Codepage 1250 Latin 2 Codepage 1251 Cyrillic Codepage 1252 Latin 1 Codepage 1253 Greek Codepage 1254 Turkish Codepage 1255 Hebrew Codepage 1256 Arabic Codepage 1257 Baltic Codepage 1258 Vietnam ISO 8859 1 Latin 1 Western European ISO 8859 2 Latin 2 Central European ISO 8859 3 Latin 3 South European ISO 8859 4 Latin 4 North European ISO 8859 5 Cyrillic ISO 8859 6 Arabic ISO 8859 7 Greek ISO 8859 8 Hebrew ISO 8859 9 Turkish ISO 88
15. e the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the lE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 98 6 LCD Menu Function 6 1 Enter the Menu Menu By Keys Press the MENU button and press the SELECT button to enter the main menu By touch display Tap the Menu icon on LCD to enter the main menu 20 6 2 Main Menu Overview There are 8 categories for the main menu You can easy to set the settings of printer without connecting the computer Please refer to following sections for more details 30 31 6 3 TSPL This TSPL category can set up the printer settings for TSPL2 Speed Density None Direction Batch Mode f Print mode Peeler Mode Offset AN Cu
16. et iP Cancel 96 5 3 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET LSB IP Address Model Name Status COM 00 18 82 FF 02 0C 10 0 6 125 TT033 50 Ready ata yas ane LPT PS C76790 00 18 11 C7 67 90 10 06 24 DP G321 10 0 6 125 ETHERNET Port EJ UU Discover Device Change IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static SP Z HIS EHS E sory Subnet Mask 477 493 433 1 Gateway 10 0 6 253 Printer Name TT033 50 MAC Address 100 18 82 FF 02 0L Set Printer Name Set IP Cancel 27 The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and gateway Click Set IP to take effect the settings Users can also chang
17. he Ribbon Please make sure to stop printer running by pressing pause button or turning off power switch before loading the ribbon for safety issue Turning off power switch if pause button fail its N EA 1 Open the printer right side cover a F function 2 Install the ribbon and paper core onto ribbon supply spindle and ribbon rewind spindle 3 Push print head release lever to open print head mechanism 15 AZ BR A e Loading path for ribbon Ink coated outside wound 16 4 Thread ribbon above the ribbon guide bar and through ribbon sensor slot Please refer to Loading path for ribbon as following fig 5 Wind the ribbon rewind spindle counterclockwise roughly 3 5 circles until ribbon is smooth properly stretched and wrinkle free 6 Close the print head mechanism by pushing the print head release lever Note Please refer to video on TSC YouTube or driver CD Ink coated inside wound 3 3 Loading the Media Please make sure to stop printer running by pressing pause button or turning off power switch before loading the media for safety issue Turning off power switch if pause button fail its function 3 3 1 Loading the Media E LN EA 1 Open the printer right side cover 2 Place the roll of media on the label supply spindle 3 Push open the
18. hermal transfer or direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm 0 042 x 0 042 mm width x length 1 mm 8 dots 1 mm 12 dots 1 mm 24 dots 2 3 4 5 14 ips 2 3 4 5 12 ips 1 5 2 3 6 ips selectable selectable selectable Print speed inches per second Up to 14 IPS Up to 12 IPS Up to 6 IPS Max 4 ips for peeler mode Max print width 4 09 104 mm Max print length 1000 25400 mm 450 11430 mm 100 2540 mm p Vertical 0 3 1 mm max Printout bias l Horizontal 1 mm max 1 5 Ribbon Specifications Ribbon Specifications Ribbon outside diameter Max 90 OD Ribbon length Ribbon core inside diameter 1 6 Media Specifications Media Specifications MX240 MX340 MX640 Media core diameter 3 76 2 mm ID core Media roll capacity Max 8 203 2 OD Media type Continuous die cut black mark external fan fold notch Media wound type Outside wound Media width 20 mm 114 mm 0 78 4 49 Media thickness 0 076 mm 0 305 mm 2 99 12 01 mil Label lenath 3 25 400 mm 3 11 430 mm 3 2 540 mm 9 0 1 1000 0 1 450 0 1 100 Label length peeler mode 25 mm 152 mm 1 6 25 4 2 286 mm 1 90 Label length cutter mode 25 4 1016 mm 1 40 Black mark Min 8 mm W x 2 mm H Gap height Min 2 mm 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please
19. host x 2 Option Note Recommended SD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Transcend Panasonic 10 V2 0 SDHC CLASS 1408 Joo The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 11 2 3 Operator Control POWER ON LINE ERROR EMENU SELECT LF FEED V DOWN 2 3 1 LED Indication and Keys LED Status Printer power off POWER On Printer power on ON LINE Printer is paused Blinking Printer is downloading data Blinking No paper paper jam or no ribbon Keys Pause Pause Resume the printing process 12 1 Enter the menu 2 Exit from a menu or cancel a setting and return to the previous menu 13 3 Setup 3 1 Setting up the printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 14 3 2 Loading t
20. l BlackMark Calibration Pre Printed Pre Printed x Automatic Continuous l Calibration Manual er r Status This function is available to check the Tris function is available to check the printer s sensor status s sensor status This item is used to set the gap media sensor type and calibrate Gap Calibration ie eE BlackMark This item is used to set the black mark media sensor type and i N A Calibration calibrate the sensor Continuous This item is used to set the continuous media sensor type and l N A Calibration calibrate the sensor Printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically In case Automatic cannot apply to the media please use Manual function to set the paper length and gap bline size then scan the backing mark to calibrate the sensor sensitivity Pre Printed This function can set the paper length and gap bline size before N A auto calibrate the sensor sensitivity 37 6 6 Interface This option is used to set the printer interface settings Serial Comm Ethernet Bluetooth Wi Fi Menu Interface 6 6 1 Serial Comm This option is used to set the printer RS 232 settings _ 1200 bps _ 2400 bps _ 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps _ Baud Rate None Menu Interface Serial Comm 1 Parity Odd Even 7 Data Bits 8 1 Stop Bit
21. less local area networks to connect devices to the networks Operating moe Infrastructure mode requires the use of an access point for this communication to take place Ad hoc mode involves connecting a computer directly to another computer sean ap This item is used to scan the access point devise N A DHCP This item is used to ON or OFF the DHCP Dynamic Host Configuration Protocol network protocol 40 6 7 File Manager This feature is used to check the printer available memory and file list DRAM Flie List FLASH Avail Memory CARD Menu File Manager DRAM Del All Files FLASH CARD tem Deseription_ gt gt o File List Use this menu to show delete and run BAS the files saved in the printer DRAM Flash Card memory Avail l Use this menu to show available memory space Del All Files Use this menu to delete all files 41 6 8 Diagnostics Print Config Menu Diagnostics Dump Mode Rotate Cutter 6 8 1 Print Config This feature is used to print current printer configuration to the label On the configuration printout there is a print head test pattern which is useful for checking if there is any dot damage on the print head heater element Menu Diagnostics Print Config Self test printout Model name gt XXXXXX i FIRMWARE X XX F W version CHECKSUM XXXXXXXX Firmware checksum S N XXXXXXXXXXX Printer S N
22. nschlu Steckdose soll nahe dem Ger t angebracht und leicht zug nglich sein 5 Das Ger t ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Beachten Sie beim Anschlu ans Stromnetz die Anschlu werte 8 Dieses Ger t kann bis zu einer Au entemperatur von maximal 40 C betrieben werden Battery safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemble the battery i DO NOT throw the battery in municipal waste The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions ORSICHT Explosionsgetahr bel unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vorn Hersteller empfohlenem nlichen Tyo Entsorgung gebrauchter Batterien nach Angaben des Herstellers FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may ca
23. ountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Possible Cause Recovery Procedure Power indicator does not The power cord is not Plug the power cord in printer and outlet properly connected Switch the printer on Carriage Open ae ale Please close the print carriages Re connect cable to interface or chang a new cable l Please reset the wireless device setting Ee A Select the correct printer port in the well connected to the er BE E Clea the printhead Not Printing A P Printhead s harness connector is not well between host and printer connected with printheat Turn off the The on l printer and plug the connector again port specified in the Check f there i Windows driver is not correct GC your Program ngraba command PRINT at the end of the file and there must have CRLF at the end of each command line Follow the instructions in loading the media and ribbon Ribbon and media are not compatible Verify the ribbon inked side The print density setting is incorrect Running out of ribbon Supply a new ribbon roll No Ribbon The ribbon is installed Please refer to the steps in user s incorrectly manual to reinstall the ribbon m un ZN Gaa Supply a new label roll e label is installed P o
24. print head release lever and label guide bar release lever for loading media 17 4 Pull the leading edge of the label forward through the media guide bar pass media sensor and place the leading edge onto the platen roller 5 Adjust the rear label guide green to fit the label width 6 Adjust the front label guide green to fit the label width the media sensor position adjustment knob make sure the gap or black mark sensor is at the location where media gap black mark will pass through for sensing 14 J Black mark Blue GAP White 7 Move the media sensor by adjusting ilu c y gt 4 18 Close print head release lever and label guide bar release lever Set media sensor type and calibrate the selected sensor Note Please calibrate the gap black mark sensor when changing media Please refer to video on TSC YouTube or driver CD 10 3 3 2 Loading the Fan fold External Media s NA Open the printer right side cover Insert the fan fold media through the bottom or rear external label entrance chute 3 Please refer to section 3 3 1 step 3 9 for loading media N Note Please calibrate the gap black mark sensor when changing media o CP TO o o gt DO 4 Moveable Print Head Pressure
25. ration Page Dump Text Ignore AUTO BAS Exit Line Mode Password Setup Printer Status Printer Status Get Status LPT1 COM1 9600 N 8 1 RTS Printer Information Version Cutting Counter 0 0 Check Sum Mileage Em Serial No Comman 7 O As 232 Wireless Speed Ribbon Density Ribbon Sensor Paper Width Ribbon Encoder Err Paper Height Code Page Media Sensor Country Code Printer setup Gap i Head up Sensor Gap Offset Reprint After Error Post Print Action Maximum Length Cut Piece Gap Inten Reference Bline Inten Direction Continuous Inten Offset Threshold Detection Shift Shift r Clear Load Save Set Get 2012 8 14 FF 06 03 01 23 7 5 2 Printer Function 1 Connect the printer and computer with a cable 2 Select the PC interface connected with bar code printer USB cable Other cable Interface Interface USE ba Setup 2 The default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 3 Click the Printer Function button to setup 4 The detail functions in the Printer Function Group are listed as below Printer Function Function Description Estes Calibrate Sensor Sabato the senor speciog nthe Printer Ethemet Setup Setup the IP address subnet mask gateway for Eme Sete the on board Ethernet __ATcseup RTC Setup Synchronize printer
26. rto heal l No Paper incorrectly ease refer to the steps in user s Gap black mark sensor is not manual to reinstall the label roll Calibrate the gap black mark sensor calibrated Gap black mark sensor is not set properly Calibrate the media sensor Paper Jam Make sure label size is set Set media size correctly properly Remove the stuck label inside the printer Labels may be stuck inside mechanism the printer mechanism If the peeler module is installed please remove the label P a If there is no peeler module in front of Take Label Peel function is enabled the printer please switch off the printer and install it Check if the connector is plugging correctly 48 illuminate Label or ribbon is loaded not No print on the label correctly Use wrong type paper or ribbon Can t downloading the file to memory FLASH DRAM CARD SD card is damaged SD card doesn t insert correctly Use the non approved SD card manufacturer Ribbon and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is not set properly Printhead element is damaged Ribbon and media are incompatible SD card is unable to use Poor Print Quality The printhead pressure is not set properly Missing printing on the left or right side of label Wrong label size setup The space of memory is full Delete unused files in the memo
27. ry Use the supported capacity SD card Insert the SD card again The supported SD card spec and the approved SD card manufacturers please refer to section 2 2 3 Reload the supply Clean the print head Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob The release lever does not latch the orinthead properly Set the correct label size The print head is dirty Clean the print head aray nG ld The platen roller is dirty Clean the platen roller The printer is in Hex Dump mode The RS 232 setting is incorrect Irregular printing Label feeding is not stable skew when printing The media guide does not Label size is not specified properly Sensor sensitivity is not set Skip labels when printing properly The media sensor is covered with dust Printhead pressure is incorrect Ribbon installation is Wrinkle Problem incorrect Media installation is incorrect Print density is incorrect Media feeding is incorrect touch the edge of the media Turn off and on the printer to skip the dump mode Re set the Rs 232 setting If the label is moving to the right side please move the label guide to left If the label is mo
28. s stored in the printer s DRAM Flash or optional memory card Control Prefix This feature is used to set control prefix character Format Prefix This feature is used to set format prefix character Delimiter Char This feature is used to set delimiter character This option is used to set the action of the media when you turn on the printer Media Power Up determine length and feed label Length Printer determine length and feed label Printer will not move media This option is used to set the action of the media when you close the print head Head Close determine length and feed label Length Printer determine length and feed label Printer will not move media This option is used to adjust print position vertically on the label anala s The range is 120 to 120 dots 7 This option is used to adjust print position horizontally on the een label The range is 9999 to 9999 dots Reprint Mode Format Convert 35 000 Tear Off N A N A N A N A 0000 Disabled Aa gt gt gt Note If printing from enclosed software driver the software driver will send out the commands which will overwrite the settings set from the panel 36 6 5 Sensor This option is used to calibrate the selected sensor We recommend calibrate the sensor before printing when changing the media Status Automatic Gap Calibration Manual Pre Printed _ Automatic Menu Sensor l _ Manua
29. seiting 1 level per each adjustment then print the label again to check if wrinkle is gone 2 If the right side print head adjustment knob 2 If the left side print head adjustment knob setting has been set to index 1 the lowest level has been set to index 1 the lowest pressure index please increase the left index please increase the right side print side print head pressure head pressure 22 5 Diagnostic Tool TSC s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer s settings status change a printer s settings download graphics fonts and firmware create a printer bitmap font and send additional commands to a printer With the aid of this powerful tool you can review printer status and setting in an instant which makes it much easier to troubleshoot problems and other issues 5 1 Start the Diagnostic Tool Features tab 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility 2 Diagnostic Tool 1 50 Language Unit English fe inch C mm Printer Configuration File Manager Bitmap Font Manager Command Tool Frinter Function Printer Configuration Eme nterface use mE Interface Calibrate Sensor Ethernet Setup ATC Setup Printer Factory Default functions Reset Printer Print Test Page Configu
30. t Becurence After Every Page Intersal Feed Offset 0 00 mm Position Adjustments wa Saw sm 50 8 Maintenance This session presents the clean tools and methods to maintain your printer 1 Please use one of following material to clean the printer B Cotton swab R Lint free cloth m Vacuum Blower brush R 100 Ethanol or Isopropyl Alcohol 2 The cleaning process is described as following 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 Ethanol or Isopropyl Alcohol to clean the print head surface Clean the print head when changing a new label roll Print Head Print Head Print Head Element ES N SE _ ge Element Head Cleaner Pen 1 Turn the power off Platen Roller 2 Rotate the platen roller and wipe it Clean the platen roller when l changing a new label roll thoroughly with water to wipe It Sensor Compressed air or vacuum Monthly C Exterior Wipe it with water dampened cloth interior Brush or vacuum e Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol or Isopropyl Alcohol DO NOT use medical alcohol which may damage the printer head e Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life 51 Revise History e DN 2014
31. ter Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Ethernet Setup Printer Function Static IP Calibrate Sensor Ethernet Setup ATL Setup Print Test Page Reset Printer IF Subnet Mask Gateway Factor Default Dump Text Ignore AUTO BAS Configuration Page MAC Address 00 18 82 FF 04 2 Set Printer Name Set P Cancel 5 3 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power i 25 3 Start the Diagnostic Utility by double clicks on the Icon 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters E SE L UU ETHERNET Baud Aate Data Bits Parity Check Stop Bits Hardware Handshaking Software Handshaking Cancel 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor Ethernet Setup AIC Setup Print Test Page Reset Printer Ethemet Setup C Static IP IF Dump Text Ignore AUTO BAS Configuration Page Factory Default Subnet Mask Gateway MAC Address JUU 1B Be FF 04 E2 Set Printer Name S
32. tter Mode Menu TSPL 5 Shift X Cutter Batch E Shift Y Reference X Reference Y Code Page Country tem Description gt gt gt Speed Use this item to setup print speed The each increase or decrease is P 1 ips Available setting is from 4 to 12 Use this option to setup printing darkness The available setting is Density from 0 to 15 and the step is 1 You may need to adjust your density based on selected media The direction setting value is either 1 or 0 Use this Item to setup the printout direction DIRECTION 0 DIRECTION 1 Peeler Mode Enable the label peel off mode Cutter Mode Enable the label cutter mode Printer Mode Next label top of form is aligned to the print head burn line location Tear Off Mode PNE MOGE Batch Mode Once image is printed completely label gap black mark will be fed to the tear plate location for tear away Cutter Batch Cut the label once at the end of the printing job This item is used to fine tune media stop location Available setting value is from to or 0 to 9 Shift X This item is used to fine tune print position Available setting value is from to or 0 to 9 This item is used to set the origin of printer coordinate system horizontally and vertically Available setting value is from 0 to 9 Code page Use this item to set the code page of internation
33. use harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conforme a la norme NMB 003 du Canada CAUTION Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment CAUTION HAZARDOUS MOVING PARTS KEEP FINGER AND OTHER BODY PARTS AWAY 111 Contents Ode E E E 1 tA Product IMrodu cHion iii 1 1 9 Product Features susanne 2 1 2 1 Printer Standard Features sss sss sss sese 2 11
34. ving to the left side please move the label guide to right Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower Please refer to the next chapter Please set the suitable density to have good print quality Make sure the label guide touch the edge of the media guide RTC time is incorrect when Heren eee a Check if there is a battery on the main reboot the printer y l board The left side printout position Wrong label size setup is incorrect menu is incorrect The parameter Shift X in LCD Set the correct label size Press MENU gt SELECT x 3 gt DOWN x 5 gt SELECT to fine tune the 49 parameter of Shift X label is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU gt SELECT x3 gt DOWNIx6 gt SELECT to fine tune the parameter of Shift Y If using the software BarTender please set the vertical offset in the driver PIS MEZ Page Setup Graphics Stock Options About Media Settings Media sensor sensitivity is not set properly Method Use Current Printer Setting Type Labels With Gaps The parameter Shift Y in the Gap Height 3 00 mm Gap Offset 2 00 mm LCD menu is incorrect A The vertical offset setting in PostPrintAction Tear Of 9 the driver is incorrec
35. wing standard features Product standard feature MX240 MX340 MX640 Thermal transfer or direct thermal mom Die cast based print mechanism and frame Aluminum a cover with large clear media view window 16 bits Color 480 x 272 pixel with back light Resistive e Touch Screen 1 power switch 6 operation buttons Menu Pause Feed Up Down Select Control panel security TCF mias o o o Ribbon encoder sensor MSM Head open sensor CO 128MB Flash memory 256 MB SDRAM memory to 32 GB Internal Ethernet print server 10 100 Mbps interface O O O USB host Front side 2 for scanner or PC keyboard O O O Real time clock OOO Standard industry emulations right out of the box including Eiron and Zebra ianguagesuppon O o o Internal 8 alpha numeric bitmapfonts OOO directions 0 90 180 270 degree TEE OOO directions 0 90 180 270 degree Internal Monotype Imaging true type font engine with one 000 CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory O O O Print head pressure force 8 pressure location adjustable O O O Ribbon supply spindle tension adjustable O O O Automatic media ribbon sensor selecting O O O Sensor auto calibration trom LCD menu O O O Heater element damage detectionwarning O O O Clean print head warning OOO MTBF 26 240 hours duty cycle 90 1 09 109 10 2 Bar code graphics image printing Supported b
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