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SUNNY WEBBOX with Bluetooth® Wireless Technology

1. 15 Product Description 16 Sunny WebBox with 16 PUNCHONS e uto us us vea teat qne Gaus 17 Type labels ui ws te uw EA HE RIBERA 18 LED d dad die 19 Information on the Operation of the Sunny WebBox 20 Sunny WebBox with Bluetooth Basics 21 User 21 Icon Bie re ree teme Te eH LA ee ka ad 22 Plant Tree eee ieu EUR 23 Device Menu ccv ree RE led duh 24 OVetVie Wie 5 at totes rtu ad 24 Instantaneous Values ettet ee eee PT CR awe cs 26 Sellings Laid Lu 28 Events 37315 sso se Wa E TRO S NUMAE 29 Updat ssa bte tun 31 SWebBox20 BA US CA en 13 7 Table of Contents SMA America LLC 4 2 4 2 1 4 2 2 4 2 3 4 2 4 4 2 5 4 2 6 4 3 5 5 1 5 2 6 6 1 6 1 1 6 1 2 6 1 3 6 2 6 2 1 6 2 2 6 3 6 4 6 5 6 6 7 1 7 2 7 2 1 7 2 2 7 2 3 Security and Password 32 User GUPS PORC ie p 32 Plant Password adie 32 Access Security for the Sunny WebBox with 33 Strength of Passwords cre bee treni
2. c w y Sunny SensorBox with SMA Bluetooth Power Injector Computer FlashView C gt D a The Sunny WebBox can continuously interrogate and evaluate the data it receives from connected devices The interrogation interval for the data of the whole PV plant is five minutes If you display data via the user interface of the Sunny WebBox the currently displayed data is interrogated every 20 seconds If the connection with the PV plant is interrupted the Sunny WebBox restores the connection as soon as possible The Sunny WebBox can automatically send the collected data of the PV plant to the Sunny Portal Internet portal or to a freely selectable FTP server for subsequent processing You can also present your plant data via the Flashview software The Sunny WebBox has the function of a network forming device master device in the Bluetooth plant Master devices are communication products that form the structure of the Bluetooth PV plant and collect evaluate and process data Unlike other master devices the Sunny WebBox can establish up to five uplinks meaning that it can directly connect to five devices simultaneously It can also assume the function of a slave root node and participate in establishing the Bluetooth network In this way the Sunny WebBox can link together several groups of inverters that would otherwise have no Bluetooth connection 16 SWebBox20 BA US CA en 13 User Manual SMA America
3. In the field Standard Daylight Saving Time conversion on select No in order to deactivate automatic adjustment between summer and winter time The date and time must be set manually in the event of a change 5 the field Set plant time set the current date and time of the PV plant 48 SWebBox20 BA US CA en 13 User Manual SMA America LLC Configuring the Sunny WebBox 6 In the field Time zone select the time zone in which the PV plant is located default setting UTC 01 00 Amsterdam Berlin Bern Rome Stockholm Vienna 7 Select Save 7 2 3 Manually Synchronizing the Date and Time with Sunny Portal 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu 2 Select the parameter group Device gt Time settings In the field Synchronize time with portal select Execute in order to synchronize the date and time with Sunny Portal The date and time will be synchronized with Sunny Portal The synchronization was successful if the time is displayed in the Set plant time field 7 2 4 Activating Deactivating Automatic Time Synchronization Activating Automatic Time Synchronization 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar 2 Select the parameter group Device gt Time settings Select Edit 4 In the field Automatic time synchronization select Yes in order to synchr
4. the device menu or Click the button Settings in the toolbar Select the parameter group Device gt Country settings Select Edit Select the desired language in the field Language Select Save 3 Setting the Number Format Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group Device gt Country settings Select Edit In the field Number format select the desired number format default setting 123 456 0 Select Save SWebBox20 BA US CA_en 13 User Manual SMA America LLC Configuring the Sunny WebBox 7 3 4 Setting the Time Format ij 5 Effect on Existing PV Plant Data Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group Device gt Country settings Select Edit In the field Time format select the desired time format hh 12 hour format ALT HH 24 hour format mm minutes ss seconds default setting HH mm Select Save 7 3 5 Setting the Unit of Temperature 1 aR Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parame
5. User Manual SWebBox20 BA US CA_en 13 57 Configuring the Sunny WebBox SMA America LLC Deactivating Data Export in XML Format Hos wn a Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Data Recording gt Export Select Edit In the field Data export in XML format select No Select Save Data will not be exported in XML format 7 6 4 Setting Measurement Names in your Local Language You can set the names of the measurements as follows Bou 58 Technical name of the measurement Example Metering TotWhOut Name of the measurement as a term Example Total yield Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the parameter group Data Recording gt Export Select Edit In the field Measurement name in local language select Yes in order to display the names as terms or In the field Measurement name in local language select No in order to display the technical names Select Save SWebBox20 BA US CA 13 User Manual SMA America LLC Configuring the Sunny WebBox 7 7 E mail Alert in the Event of a Fault 7 7 1 E mail alert in the event of a fault allows you to respond quickly to faults in your PV plant and minimize downtimes The Sunny WebBox informs you by e mail of the occurrence of any events of the type Fault and Communication fault and optionally also events of the
6. ae 8 amp 88 Item Significance A Filter for event categories Filter for the time period of the events displayed Priority of event Type of event Event in text and event number in brackets Group of parameters involved parameter group Date on which the event occurred Time at which the event occurred User Manual SWebBox20 BA US CA_en 13 29 Sunny WebBox with Bluetooth Basics SMA America LLC Priority of Events The event priorities are as follows Icon Significance O This type of event can only be remedied through intervention at the device by the installer Please contact your installer with the device serial number and the event number e Please contact your installer with the device serial number and the event number Event Types There are three different event types which the Sunny WebBox displays using symbols e Information Warning Error Symbols and Meaning of Event Types Events can have three different statuses e Incoming the event is occurring n progress the event has existed for some time and could not yet be automatically remedied Outgoing the event has come to an end Icon Significance A Error Incoming error A Outgoing error Warning gt Incoming warning Outgoing warning Information gt o Incoming information Q gt Outgoing info
7. Sunny WebBox Inverter Unknown device Sunny SensorBox with SMA Power Injector with Bluetooth a SMA Bluetooth Repeater Group Symbols for Instantaneous Values and Settings Group symbols are used for specific parameter groups Icon Significance Status 8 General values that describe the status of the device The status of other components in the device e g modems is not listed here Type Label All values that describe the device the plant Device categories e g DC side AC side plant communication xe e Values which apply directly to the device and which do not fall into any of the special User rights All values that affect the access protection for the device 36 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Icon Significance DC side Values affecting the DC side of the device e g PV modules AC side Values affecting the grid side of the device Grid Monitoring Includes parameters that affect the utility grid and are partially protected by the personal SMA Grid Guard password Plant and device control Includes parameters for devices that must fulfill special requirements for feeding into the medium voltage level The parameters are protected by the personal SMA Grid Guard password Plant Communication All values which define communication between
8. p Device for Plant Monitoring SUNNY WEBBOX with Bluetooth Wireless Technology User Manual SWebBox20 BA US CA_en 13 Version 1 3 Cus Cea SMA America LLC Legal Restrictions Legal Provisions Copyright 2013 SMA America LLC All rights reserved No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means be it electronic mechanical photographic magnetic or otherwise without the prior written permission of SMA America LLC Neither SMA America LLC nor SMA Solar Technology Canada Inc makes representations express or implied with respect to this documentation or any of the equipment and or software it may describe including with no limitation any implied warranties of utility merchantability or fitness for any particular purpose All such warranties are expressly disclaimed Neither SMA America LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc nor its distributors or dealers shall be liable for any indirect incidental or consequential damages under any circumstances The exclusion of implied warranties may not apply in all cases under some statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers are cautioned however that SMA America LLC and SMA Solar Technology Canada Inc reserve the right
9. 4 Sunny WebBox with Bluetooth Basics 4 1 User Interface SUNNY WEBBOX b5 ltem Designation Significance A Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox B Plant Tree In the plant tree all devices in a PV system are represented in a tree structure Device Menu The device menu enables you to retrieve information and configure devices selected in the plant tree D Contents area The contents section shows the actual contents The contents are determined by the device menu User Manual SWebBox20 BA US CA_en 13 21 Sunny WebBox with Bluetooth Basics SMA America LLC Item Designation E Status bar Significance The status bar displays the current status of the Sunny WebBox and includes the following contents Serial number e Software Version After logging on to the Sunny WebBox the status bar additionally contains Information on the password status Information on the device update SMA Grid Guard only installers Current user group Connection status to the PV plant Current date and time 4 1 1 Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox Icon Du Significance The Settings Sunny WebBox settings via the plant tree Sunny WebBox Settings button opens the Sunny WebBox settings You can also adjust the The Help button opens the
10. Contact your installer The connection to the Bluetooth plant is too weak Shorten the distance to the devices or use an SMA Bluetooth Repeater in order to extend the radio range Repeat the commissioning see installation manual of the Sunny WebBox with Bluetooth There are already four masters connected to the Bluetooth plant Remove a master and repeat the commissioning see installation manual of the Sunny WebBox with Bluetooth There are already two participants connected to the device through which you want to set up a connection to the Bluetooth system Change the position of the Sunny WebBox in order to set up a connection via another device in the plant or remove one master from the plant Further information on SMA Bluetooth can be found in the download area of www SMA Solar com Inverter is not accessible anymore The Bluetooth connection was interrupted Wait until the Sunny WebBox has automatically re established the connection User Manual SWebBox20 BA US CA_en 13 85 Troubleshooting SMA America LLC No Problem Cause Rectification 2 Inverter is not Parameters for the Bluetooth When setting parameters that regulate the accessible anymore communication were Bluetooth connection e g parameters for changed the transmission power and country parameters the communication via Bluetooth is interrupted for some time becau
11. to the replacement device see page 64 e In the replacement device enter the email address of a user who has administrator rights for the plant in Sunny Portal e n Sunny Portal delete the new plant the replacement device created 10 Parameters cannot You do not possess the e Change the user group be edited necessary rights for the parameter You have an inverter with The configuration of parameters and the upgraded SMA Bluetooth graphical presentation of monthly and Piggy Back with a firmware annual energy values are not supported version lower than Perform a firmware update for the 02 00 00 R Bluetooth Piggy Back using Sunny Explorer 11 Windows does not The network card device Check the installation of the display the LAN driver Ethernet card is not network adapter in the device connection installed manager and reinstall the device driver The network card is Replace the faulty network card defective with a new one 12 Faultin the user JavaScript is not enabled e Enable JavaScript in your Internet interface display browser 84 SWebBox20 BA US CA_en 13 User Manua SMA America LLC Troubleshooting 10 2 Troubleshooting for the Bluetooth Connection Bluetooth devices No Problem Cause Rectification 1 The Sunny WebBox incorrect NetID is set Set the NetID of the PV plant displays no see installation manual for the Sunny WebBox with Bluetooth and repeat commissioning
12. PV plant devices Check the status of the Bluetooth connection for the devices in your PV plant Note that the Bluetooth connection can also be interrupted by the absence of DC input voltage of the inverter The DC input voltage can vary depending on the time of day weather or the condition of PV modules e g covered with snow or leaves If necessary improve the quality of the connection If you wish to start the device update straight away perform a manual update see Performing a manual device update page 75 and Performing a manual device update via SD card page 77 User Manual SWebBox20 BA US CA en 13 83 Troubles hooting SMA America LLC No Problem Cause Rectification 8 The LED The SD card is full Replace the SD card or format the SD CARD is SD card in FAT 16 format glowing red The SD card is write Remove the write protection of the protected SD card There is an update file inthe Delete the update file or perform UPDATE directory on the the update SD card 9 After a Duplicate Sunny Portal The Sunny WebBox supplied as a Sunny WebBox is registration replacement device logs into the replaced Sunny Portal with a new plant ID Sunny Portal Sunny Portal creates a new plant for this contains two plants plant identifier even if you gave the with the same plant the same name name Assign the plant ID of the old plant
13. Saving Plant Data on an SD 65 Saving Plant Data on an SD Card 65 Integrated 66 Information on the Integrated FTP 66 Activating Deactivating the Integrated FTP 66 Accessing the FTP Server via Internet 67 S OU PT rH 67 Information on FTP Push t ege EEUU DAS 67 Activating Deactivating FTP 68 Testirig FIP Push hoes dre ettet tama d 68 Service 5 69 Performing Self Update for the Sunny WebBox 69 I UM 69 Firmware Update from the Internet Recommended 70 Firmware Update via the SD 71 Performing Subdevice 72 Information 2 2 Sax E ERR ates S CR ASA ERR 72 Device Update via the Internet Recommended 74 Device Update via the SD 75 Restarting the Sunny WebBox via the User Interface 77 Resetting the Sunny WebBox Using the Reset Button 78 Determining Current Network Settings of the Sunny WebBox Using the SD 79 SWebBox20 BA US CA_e
14. Sunny WebBox available on the Internet so that you can directly access the Sunny WebBox via Sunny Portal for example you must set up port forwarding on your router For this you may need to adjust the HTTP port and the NAT port see Section 7 5 5 Setting the HTTP Port page 55 and Section 7 5 3 Configuring Static Network Settings Deactivating DHCP page 54 52 SWebBox20 BA US CA en 13 User Manual SMA America LLC Configuring the Sunny WebBox 7 5 2 Using Dynamic Network Settings DHCP When using DHCP Dynamic Host Configuration Protocol the Sunny WebBox obtains its network settings IP address subnet mask gateway and DNS server via a DHCP server Hn iJ WN gt Default settings DHCP is activated in the Sunny WebBox by default DHCP Server Requirements If you want to obtain the network settings for the Sunny WebBox via DHCP check your DHCP server in advance The DHCP server must extend the lease of the assigned IP address If the DHCP server assigns a new IP address after the lease has expired we do not recommend using DHCP Calling up the user interface via the URL http WebBox serial number only works if your DHCP server has a DNS function If your DHCP server does not have a DNS function but you want to use DHCP you can call up the user interface via the current IP address of the Sunny WebBox You can determine the current IP address via the SD card see page 79 Alternatively you can find the Su
15. Sunny WebBox help section The user can log out of the Sunny WebBox user interface via the Logout button 22 SWebBox20 BA US CA en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics 4 1 2 Plant Tree From the plant communication perspective a PV plant is made up of several devices which are connected to each other via the same communication type e g SMA Bluetooth View of a Bluetooth Plant The physical structure of the plant A is represented by the plant tree in the Sunny WebBox In addition all the devices in a plant including the Sunny WebBox are displayed underneath the plant B From the plant communication perspective the plant is generated by the Sunny WebBox The Plant Tree in the Sunny WebBox In general a distinction is made between the Plant View B and the Device View C See Section 6 1 Plant View page 41 x u See Section 6 2 Device View page 42 A e SN 21000000334 V sn 21000000335 WB SN 21000000336 1 2 5 21000000337 My Plant Sunny Webbox User Manual SWebBox20 BA US CA_en 13 23 Sunny WebBox with Bluetooth Basics SMA America LLC 4 1 3 Device Menu The device menu shows the settings options and instantaneous values of a given device The device must first be selected in the plant tree The menu items change according to the device selected Overview s tinq nts Tabs Significance Overview The overview page prov
16. a time period directly 24 SWebBox20 BA US CA en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Plant View If a plant is selected in the plant tree the overview page displays the following data for the entire PV plant Data of all inverters in the PV plant Daily yield yield achieved so far on this day Condition current operative condition of the plant OK fault warning Power power produced so far that day Total yield total yield achieved so far Data for the PV plant communication products Condition current operative condition of the communication products OK fault warning Available nominal power of the inverters If there are no more than 15 devices in the plant yield and power values of all the inverters of the PV plant in diagrams Day Month Year Total Tabs Significance Day Shows the yield of all inverters over the course of one day Month Shows the daily yield of all inverters over the course of one month Year Shows the monthly yield of all inverters over the course of one year Total Shows the annual yield of all inverters over the course of the last ten years Click the mouse on a point of the graph to call up a display The display shows the precise value at that particular point as well as the time and date Scroll down to the next time period using the arrows Use the calendar symbol to select a time period directly User Manual SWebBox20 BA US C
17. and the password in the address line of the Internet browser as shown in the following example ftp UserlD Password IP address Use the following User ID User ID User Group Installer For the Installer user group User For the User user group Example if you want to log onto the Sunny WebBox with the IP address 192 168 0 168 as installer with the password 1111 enter ftp Installer 1111 192 168 0 168 3 Press the enter key on the keyboard The browser displays the directory structure of the integrated FTP server You can now download and display the data i The user name and password remain stored in the cache of the Internet browser Once you have accessed the integrated FTP server using an Internet browser the user name and password remain stored in the cache of the Internet browser To prevent unauthorized access to the integrated FTP server clear the cache of the Internet browser 8 5 FTP Push 8 5 1 Information on FTP Push The Sunny WebBox is equipped with an FTP Push function With this function the Sunny WebBox can load the collected data of your PV plant to a freely selectable FTP server FTP Push always transmits via network port 21 The FTP Push function is deactivated as standard The collected data is uploaded to the directory given and in the desired data format every 15 minutes User Manual SWebBox20 BA US CA_en 13 67 Managing Plant Data SMA America LLC 8 5 2 Activati
18. fes ed pastes 33 SMA Grid Guaid 5 ect gan ice VAS RR COO OPUS DES 33 Forgot password reo ER Rene Ree ie etse 34 ooa 55 PP 35 Logging in and out of the Sunny WebBox 39 Logging in to the Sunny 39 Logging out of the Sunny WebBox 40 Operation oae aha 41 Plant nae a ica 41 Plant Status a ce her AS PEE CREER ES MESA dee 41 Setting Parameters for a Device Class Al Changing the Plant Name cree uper UE alas 42 Device View vata bls 42 Device Status ge ette Ie RE A ee te de d pea 42 Setting the Device 43 Adjusting the Device Password to the Plant Password 43 Determining the Sunny WebBox Serial Number 44 Determining the WAN IP Address 44 Activating Deactivating SMA Grid Guard Mode A5 Configuring the Sunny 47 Changing the Sunny WebBox Password 47 Plant Time s vasco eee Fate ce 48 Information on the 48 Setting the Date and Time Re ER ER EIER 48 Manually Synchronizing the Date and Time with Sunny Portal 4
19. for inverters and Sunny WebBox 2 Unlock the inverters with the PUKs via the Sunny Explorer 3 Unlock the Sunny WebBox with the PUK Requesting PUKs for Inverters and Sunny WebBox 1 Download the PUK application form from the Section Service in the download area at www SMA Solar com 2 Complete the application form and sign it Send the application form to the SMA Service Line Send the application form by e mail see Section 13 Contact page 93 or Send the application form by fax see Section 13 Contact page 93 or Send the application form by mail see Section 13 Contact page 93 The SMA Service Line will check your application and send you the requested PUKs Unlocking the inverter using PUK Unlocking several inverters using PUK Each PUK can only be used for one inverter and one user group e Ifyou requested PUKs for several inverters you must unlock each inverter individually with the corresponding PUK 1 Log onto the inverter with the PUK using Sunny Explorer see Sunny Explorer user manual 2 Define a new plant password see Sunny Explorer user manual 34 SWebBox20 BA US CA en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Unlocking the Sunny WebBox using PUK Start the Internet browser e g Internet Explorer Enter the IP address of the Sunny WebBox in the address bar and press the enter key In the User field select the user group for which the SMA Service Line
20. of LED Status Significance PLANT STATUS Glowing green All devices in the PV plant have the status OK Glowing orange At least one device in the PV plant has the status Warning Glowing red At least one device in the PV plant has the status Fault Flashing orange The Sunny WebBox is sending update files to the devices in the PV plant off There is no device available in the PV plant o Glowing green Login for all connected devices is OK Glowing orange Login with at least one connected device not OK Glowing red Login for all connected devices is not OK MODEM off not assigned DATA UPLOAD Glowing green The data transmission to the Sunny Portal or an external FTP server is active Last upload was successful Flashing green The Sunny WebBox is sending data to the Sunny Portal or an external FTP server Glowing red The last data transmission to the Sunny Portal or an external FTP server was not successful off Data transmission is deactivated User Manual SWebBox20 BA US CA_en 13 19 Product Description SMA America LLC Name of LED Status Significance SD CARD Glowing green The SD card is inserted writeable and the free memory capacity is more than 10 of the overall capacity Flashing green The SD card is being written to The free memory capacity is more than 10 of the overall capacity Glowing orange The SD card is inserted
21. writeable and the free memory capacity less than or equal to 10 of the overall capacity Flashing orange The SD card is being written to The free memory capacity is less than or equal to 10 of the overall capacity Glowing red The SD card is full or write protected or there is an update file on the SD card off No SD card is inserted SYSTEM Glowing green The Sunny WebBox is operational Flashing green The Sunny WebBox starts Flashing orange The Sunny WebBox is performing a firmware update Flashing red A system error has occurred POWER Glowing green The Sunny WebBox is supplied with voltage off The Sunny WebBox is not supplied with voltage The devices SMA radio controlled socket SMA Bluetooth Repeater and SMA Bluetooth Power Injector have no influence on the status of the LED PLANT STATUS 3 5 Information on the Operation of the Sunny WebBox e Sunny WebBox user interface needs JavaScript in order to be able to correctly display and execute the contents and functions of the Sunny WebBox Ensure that JavaScript is enabled in your Internet browser If necessary refer to the help of your Internet browser saving procedure for parameters can take up to 30 seconds Do not disconnect the Sunny WebBox with Bluetooth from the voltage supply during the saving procedure Otherwise data can be lost 20 SWebBox20 BA US CA 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics
22. 9 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Table of Contents 7 2 4 7 3 7 3 1 7 3 2 7 3 3 7 3 4 7 3 5 7 4 7 5 7 5 1 7 5 2 7 5 3 7 5 4 7 5 5 7 5 6 7 6 7 6 1 7 6 2 7 6 3 7 6 4 7 7 7 7 1 7 7 2 7 7 3 7 8 8 8 1 8 2 8 2 1 8 2 2 8 2 3 User Manual Activating Deactivating Automatic Time Synchronization 49 Country 5 50 Setting the 50 Setting The Langudge P Rr ees 50 Setting the Number 50 Setting the Time 5 Setting the Unit 51 Changing the Device Name of the Sunny WebBox 51 Network 52 Information on Network Settings sees 52 Using Dynamic Network Settings DHCP 53 Configuring Static Network Settings Deactivating 54 Configuring Proxy 54 Setting the HTIP Pork se tte rt rene toco to ce eret tes 55 Setting the NAT cee RR RC ea aaa SIRE 55 Data 56 Information on Data 56 CSV Files eee etu espe nn ete e maa e SEE 56 XML file
23. A_en 13 25 Sunny WebBox with Bluetooth Basics SMA America LLC 4 1 5 Instantaneous Values The Spot Values page displays all values of the device or plant selected in the plant tree The specific user group determines which values are displayed All values are collected into groups parameter groups and subgroups Device View If you have selected a device in the plant tree the Spot Values page displays the values for that particular device Plant View If you have selected the plant in the plant tree the Spot Values page displays the values for complete device classes When you click on the parameter group the device classes are displayed separately e g PV inverters and communication products Overview Spot values Settings My Plant Sunny WebBox 8 Status Solar Inverters Operation Derating No Derating Grid relay Closed Condition OK gt Event Device status v Status Communication Products Operation Condition OK Certain values from the individual devices in a device class are combined e g total power T AC Side Solar Inverters Grid measurement Grid frequency 49 98 Hz Power 23 19 kW A 26 SWebBox20 BA US CA en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Depending on the type of value a meaningful aggregate for the device class is displayed Icon Significance Total Average Value eg 8 20 Smallest a
24. LLC Product Description The number of devices which the Sunny WebBox can manage depends on the number of master devices in the Bluetooth network with the same NetID If the Sunny WebBox is the only master in the Bluetooth network the Sunny WebBox can manage up to 50 devices If two masters are present in the Bluetooth network e g Sunny Explorer or Sunny Beam with Bluetooth a maximum of 25 devices can be managed by the Sunny WebBox A maximum of one Sunny WebBox with Bluetooth is allowed in a Bluetooth network with the same NetID Additional information on SMA Bluetooth Wireless Technology can be found in the download area of www SMA Solar com 3 2 Functions The most important functions of the Sunny WebBox with Bluetooth Wireless Technology at a glance Plant Communication e Wireless control of the PV plant with Bluetooth Wireless Technology External System Communication e Ethernet network 10 100 Mbit Integrated Web Server e Quick overview of the current status of the PV plant Graphic display of key PV plant data e Parameterization of individual devices or an entire device class Setting of SMA Grid Guard parameters e Simple diagnostics thanks to the display of device events e Secure data transmission thanks to a new password concept PV Plant Data Management Display plant data from the PV plant via the user interface Save plant data from the PV plant on an internal drive Save plant data from the PV plant to an option
25. able once a day between 10 pm and 3 am If a new device update is available the Sunny WebBox downloads the device update from the Internet In SMA inverters with upgraded SMA Bluetooth Piggy Back the update process starts on the following day as a result of overnight shutdown 11 am For all other supported SMA devices the update procedure starts at 4 00 am the following morning Unexpected interruption of an automatically started update procedure If an automatically started update procedure of the Sunny WebBox is interrupted e g as a result of a power outage or if the update source changes the Sunny WebBox restarts the update procedure the following day Click Edit NO 4 Select Save Select Name of your PV plant in the plant tree and select Updates in the device menu Select the parameter group Settings Select Yes in the field Activated Select Automatic update in the field Operating mode Select Update portal in the field Update source 74 SWebBox20 BA US CA en 13 User Manual SMA America LLC Service Functions Performing a manual device update 1 Select Name of your plant in the plant tree and select Updates in the device menu 2 Select the device type e g SB 4000TL US 20 SB 5000TL US 20 for which you want to carry out an update manually 3 Select the required update file in the area Available updates and click Download M The Sunny WebBox downloads the update file
26. ail field The Sunny WebBox sends a test e mail to the specified e mail address es 7 7 3 Deactivating E mail Alert in the Event of a Fault Log into the Sunny WebBox as an installer Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Further Applications gt Alarm Select Edit Select No in the field Activated 7 8 Activating Deactivating Grid Management FON gt 60 Log into the Sunny WebBox as an installer Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Equipment amp device control system gt Plant control To activate grid management select Yes in the field Activated or To deactivate grid management select No in the Activated field SWebBox20 BA US CA_en 13 User Manual SMA America LLC Managing Plant Data 8 Managing Plant Data 8 1 Information on the Plant Data The Sunny WebBox can display instantaneous values and parameters for the detected devices and forward them for further processing e g via Sunny Portal FTP Push the integrated FTP server or an SD card SMA devices provide various instantaneous values and parameters depending on the device type which can be displayed and processed via the Sunny WebBox depending on the user group Instantaneous values are measurements or calculated values for the device such as temperature and power Paramet
27. al SD card e Automatically transmit plant data from the PV plant to the Sunny Portal up plant data via the internal FTP server e Load plant data from the PV plant to an external FTP server via the FTP Push function Plant data in CSV or XML format Service Functions e Firmware update of the Sunny WebBox via Internet or SD card e Firmware update for devices of the PV plant via Internet or SD card device update e Time synchronization via Internet e Restoration of default settings User Manual SWebBox20 BA US CA en 13 17 Product Description 3 3 Type Label The type label clearly identifies the Sunny WebBox The type label can be found on the back of the SMA America LLC enclosure SMA Solar Technology AG Sonnenallee 1 34266 Niestetal pu www SMA de SUNNY WEBBOX a with Bluefoot Wireless Technology N23114 a 9 a FECE OS LS Vnom B WEBBOX BT 20 XXX xx V DC Serial Number Inom 200 mA MAC Adress 1 0009999909 C Operating Temperature Version D XX XX Operating Temperature Designation Explanation A Type Device type B Serial Number Device serial number MAC Address MAC address of the device D Version Hardware version of the device SWebBox20 BA US CA en 13 User Manual SMA America LLC 3 4 LED Overview Product Description Name
28. ard parameters Password for the Internal FTP Server The password set here is also valid for access to the internal FTP server Setting the Sunny WebBox password means that all devices which are displayed without a padlock in the plant tree will be set with the Sunny WebBox password In order to successfully apply the password you will need to restart the Sunny WebBox see page 77 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group User Rights gt Access Control Select Edit Enter a secure password in the appropriate user group field The password can be a maximum of 12 characters The following special characters are permitted 2_ Make sure you use a high strength password see Section 4 2 4 Strength of Passwords page 33 Confirm the password in each case in the field Confirm Password Select Save All devices will be set with the Sunny WebBox password User Manual SWebBox20 BA US CA_en 13 47 Configuring the Sunny WebBox SMA America LLC 7 2 Plant Time 7 2 1 Information on the Plant time The date and time of a PV plant is referred to as plant time When operating your Bluetooth PV plant with the Sunny WebBox all the connected Bluetooth devices adopt the plant time of the Sunny WebBox If additional communication products e g Sunny Beam with Bluetooth or Sunny Explorer are added to t
29. ated to your person as passwords for example names of persons or pets personal numbers or identification numbers car license plates non Do not repeat names or terms for example househouse carcar e Use a combination of upper and lower case letters special characters and numbers Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 4 2 5 SMA Grid Guard SMA Grid Guard is a safety concept for country specific settings in the inverter determining the grid behavior within utility grid These settings Grid Guard parameters are pre installed in the devices and can only be changed with the SMA Grid Guard password In order to change SMA Grid Guard parameters you will need to be logged in as an installer and you will need your personal SMA Grid Guard password which you can obtain from SMA Solar Technology The application form for the personal access code is located in the download area at www SMA Solar com in the category Data sheet for each inverter User Manual SWebBox20 BA US CA_en 13 33 Sunny WebBox with Bluetooth Basics SMA America LLC 4 2 6 Forgot password If you have forgotten your plant password you can unlock the devices of your PV plant by means of a Personal Unlocking Key PUK For every inverter and every Sunny WebBox there is one PUK for each of the two user groups User and Installer Procedure 1 Request PUKs
30. ating Data Transmission to the Sunny Portal Requirement You must be registered in Sunny Portal see Section 8 2 2 Registering Sunny WebBox in the Sunny Portal page 62 Ory 5 Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Sunny Portal gt Basic settings Select Edit In the field Use Sunny Portal select Yes in order to use Sunny Portal The Sunny WebBox transmits the PV plant data automatically to the Sunny Portal depending on the defined upload frequency Select Save Deactivating Data Transmission to the Sunny Portal ar Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Sunny Portal gt Basic settings Select Edit In the field Use Sunny Portal select No in order not to use Sunny Portal default setting Select Save 8 2 4 Testing the Connection to Sunny Portal You can test the connection to Sunny Portal You do not need to register in Sunny Portal to do this 1 Hen Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Sunny Portal gt Status and Actions In the field Portal connection test select Execute The Sunny WebBox performs a connection test The connection test was successful if OK is displayed in the Result of the last portal connection test field Ifthe connection
31. communication devices and the plant Data Recording All values that affect data recording for the device storage location storage intervals storage format Device Components Includes parameters and measured values relating to the components of a device This group is a kind of expanded type label For example it files the version numbers of the system components Meteorology Includes all measured values for the connected sensors e g temperature radiation and wind speed User Manual SWebBox20 BA US CA_en 13 37 Sunny WebBox with Bluetooth Basics SMA America LLC Other Symbols Icon Significance Hourglass The hourglass is displayed when values are being saved in a device Average Value The average symbol refers to an average value Total The total symbol displays the summed values Maximum Displays the maximum of a value Minimum Displays the minimum of a value Update This symbol indicates that data is being uploaded from the device Q Alarm Clock The alarm clock symbol indicates that values are more than 10 minutes old Calendar Function Opens a calendar for selecting a date a start date or an end date 38 SWebBox20 BA US CA en 13 User Manual SMA America LLC Logging in and out of the Sunny WebBox 5 Logging in and out of the Sunny WebBox 5 1 Logging in to the Sunny WebBox Unauthorized Access to your PV P
32. ctivated User Manual SWebBox20 BA US CA_en 13 75 Service Functions SMA America LLC Activating automatic device updates via SD card Select Name of your PV plant in the plant tree and select Updates in the device menu Select the parameter group Settings Click Edit Select Yes in the field Activated ak WN gt Select Automatic update in the field Operating mode to activate the automatic device update 6 the field Update source select Storage card 7 Select Save Performing an Automatic Device Update via SD Card i Updates are not performed for devices with the padlock symbol 22 Devices with insufficient access rights indicated by a lock symbol in the plant tree to connect to the Sunny WebBox are not updated If the access rights are insufficient change the password of the device in question to the plant password see the Sunny WebBox User Manual 1 Select the required update file in the download area at www SMA Solar com and download it to your computer 2 Connect the SD card to the computer and create a folder called UPDATE on the SD card Copy the downloaded update file up2 to the UPDATE folder created on the SD card and then remove the SD card from the computer 4 Insert the SD card into the SD card slot of the Sunny WebBox M The LED SD CARD is flashing green The Sunny WebBox copies the selected update file to the internal SD card 5 Remove the SD ca
33. date the firmware of the following devices all SMA inverters with integrated Bluetooth SMA Bluetooth Piggy Back SMA Bluetooth Piggy Back Plus from firmware version 02 00 00 R e SMA Bluetooth Repeater SMA Power Injector with Bluetooth The device update can be performed online from the Internet or locally via the SD card The existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure In order to always keep the firmware of the devices in your PV plant up to date automatic device firmware updates via the Internet are recommended NOTICE Risk of yield loss For some inverters device updates are only possible from a specific DC input voltage The inverters in question do not feed energy during a device update This can result in temporary yield losses i Do not change the update source during the update process If you change between the update sources Storage card and Update portal during the update the firmware update will not take place i Updates are not performed for devices with the padlock symbol 22 Devices with insufficient access rights indicated by a lock symbol in the plant tree to connect to the Sunny WebBox are not updated If the access rights are insufficient change the password of the device in question to the plant password see the Sunny WebBox User Manual i Sufficient DC input voltage is required to update the devices In som
34. e computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the manual of your computer Inthe event that no LAN connection is displayed refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 The Local Area Connection Status window opens 3 Select Properties in the General tab The window Local Area Connection Properties opens Activate Microsoft TCP IP version 6 Select OK 11 7 Allocating IP Addresses in a Local Network You select a static IP address Internet Protocol Use the address range which is available to your router In most cases the address range of the router is between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Please note during the allocation of the IP address that the first three address parts of the IP address must be identical for all participants of the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 User Manual SWebBox20 BA US CA_en 13 91 Compliance Information SMA America LLC 12 Compliance Information FCC Compliance This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interfer
35. e internal SD card Remove the SD card when the LED SD CARD stops flashing Click Send when the Sunny WebBox has loaded the selected update file The Sunny WebBox checks the saved files and sends the update file once a day to the devices in the PV plant on up to five consecutive days During the sending process the LED PLANT STATUS is flashing orange When all devices in the PV plant report the version number of the update file sent the update process has been completed successfully If an error message is displayed refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 9 3 Restarting the Sunny WebBox via the User Interface Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Device gt System In the field Initiate device restart select Execute Select OK The Sunny WebBox will restart The restart was successful if the LED SYSTEM and the LED POWER are glowing green again The start up sequence can take up to 90 seconds Ifthe LED SYSTEM or the LED POWER are not glowing green refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 User Manual SWebBox20 BA US CA_en 13 77 SMA America LLC Service Functions 9 4 Resetting the Sunny WebBox Using the Reset Button You can reset the Sunny WebBox via a small hole in the rear side of the Sunny WebBox behind which the reset but
36. e inverters a device update is only possible from a certain DC input voltage The DC input voltage can be too low for a device update depending on the time of day weather situation or the status of the PV modules e g covered by snow or leaves i Do not disconnect the Sunny WebBox from the utility grid during the update process 72 SWebBox20 BA US CA en 13 User Manual SMA America LLC Update Status Service Functions The respective update status for the entire PV plant for the individual devices and update files is shown on the user interface of the Sunny WebBox Reading off the update status of the PV plant 1 Log into the Sunny WebBox 2 Select the Sunny WebBox in the plant tree Select Overview in the device menu or Select the parameter group Plant Communication gt Device update in the device menu Instantaneous Values If the update status Information or Warning appears this is also displayed in the status bar Icon Update status OK Significance No update files are available or the update function is not activated Information There is information regarding the device update D Warning There are warnings regarding the device update Device update status To read off the update status of the individual devices select Name of your plant in the plant tree and select the Updates tab see Section 4 1 8 Updates page 31 Upda
37. eat the password setting process in order to transfer your previous plant password to all devices Select Save Restart the Sunny WebBox via the user interface see page 77 The device is displayed without a padlock in the plant tree The new device password is now set to the plant password 6 4 Determining the Sunny WebBox Serial Number You have the following options for determining the serial number of the Sunny WebBox Read off the serial number from the status line of the user interface Determine the serial number using the SD card see Section 9 5 Determining Current Network Settings of the Sunny WebBox Using the SD Card page 79 Read off the serial number from the type label see Section 3 3 Type Label page 18 Determine the serial number using the parameter groups Determining the Sunny WebBox serial number via the parameter group 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group Type Label gt Type Label Read off the Sunny WebBox serial number from the field Serial Number 6 5 Determining the WAN IP Address You can determine the WAN wide area network IP address of your Sunny WebBox via the parameter group or the SD card see Section 9 5 Determining Current Network Settings of the Sunny WebBox Using the SD Card page 79 The IP address of the WAN is the IP address at which the Sunny WebBox
38. ence received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The user is cautioned that changes or modifications not expressly approved by SMA America LLC could void the user s authority to operate this equipment IC Compliance This device complies with Industry of Canada licence exempt RSS standard s Operation is subject to the following two conditions e This d
39. eration of the product you must carefully read and follow all instructions cautions and warnings in this manual Warnings in this document warning describes a hazard to equipment or personnel It calls attention to a procedure or practice which if not correctly performed or adhered to could result in damage to or destruction of part or all of the SMA equipment and or other equipment connected to the SMA equipment or personal injury Symbol Description A DANGER DANGER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING indicates a hazardous situation which if not avoided could result A WARNING in death or serious injury CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE is used to address practices not related to personal injury 4 SWebBox20 BA US CA_en 13 User Manual SMA America LLC General Warnings General Warnings All electrical installations must be made in accordance with the local and National Electrical Code ANSI NFPA 70 or the Canadian Electrical Code CSA C22 1 This document does not and is not intended to replace any local state provincial federal or national laws regulations or codes applicable to the installation and use of the product including without limitation applicable electrical safety codes All installations must conform with the laws regulat
40. error Icon Status Significance ub Neutral The status of the device is currently being updated 9 OK The device is operational and is working as prescribed 6 Warning The device is not operating properly It may be possible to automatically remedy the failure e Error The device is in failure condition There is a problem with 4 The device cannot communicate at present This may happen at night for example when the inverter is not operating This symbol will also be displayed if you have decommissioned the device To remove the device from the plant tree select the Remove button 42 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Operation 6 2 2 Setting the Device Parameters You can configure a device via its parameters Setting parameters for a device is dependent on the user group To change device parameters proceed as follows 4 6 iJ Select the corresponding device in the plant tree Select Settings in the device menu The existing parameter groups for the device are displayed Select the parameter group that contains the desired parameter Reading the values may take a moment because the values are requested directly from the device Select Edit Change desired parameter Select Save Saving Data when Adjusting Parameters An hourglass displays the saving process After the changes have been saved in the Sunny WebBox the data is transmitted to the device T
41. ers are used in the configuration of the device and can depending on access rights be edited For more information on which instantaneous values and parameters are provided by each device see the device manual The Sunny WebBox saves all continually recorded values of the connected devices on the 1 GB internal hard drive If the capacity of the internal drive is reached then all values older than 12 months will be overwritten Save the plant data at regular intervals using the functions provided in the Sunny WebBox to an external hard drive 8 2 Sunny Portal 8 2 1 Information on Sunny Portal The Sunny WebBox offers you the possibility of transmitting all of your PV plant s relevant plant data automatically to the Sunny Portal Internet portal Sunny Portal is suitable for the individual presentation of plant data of every power class and offers comprehensive evaluation and notification functions You will find further information on the Sunny Portal at www SunnyPortal com Before you can use Sunny Portal you must register via the Sunny WebBox see page 62 If you are already registered in Sunny Portal with the PV plant you must align the plant identifier see page 64 This may apply if the Sunny WebBox is replaced for example i Possible Delays in Visualization and Notifications Observe that the Sunny Portal may display the transmitted data of your PV plant and send you the notifications with delay i Text Message Notifica
42. es Information on XML Files The Sunny WebBox saves the collected data of the PV plant into a XML file every five minutes In order to reduce the quantity and amount of data the XML files to be added are automatically compressed into a ZIP file and saved onto the integrated FTP server or the SD card every 15 minutes A zip file usually contains three XML files The decimal separator and the timestamp format in the files are determined by the country settings of the Sunny WebBox see Section 7 3 Country Settings page 50 You can find how an XML file is structured in Section 11 3 Structure of an XML Data File page 89 Directory Path and Structure of the Filename Directory Path XML YYYY MM YYYY MM DD Filename Structure YYYY MM DD _ HHMMSS zip Compressed file in ZIP format YYYY MM DD _ HHMMSS xml XML file 2010 03 01_124503 zip The ZIP file contains the following three XML files 2010 03 01_123159 xml 2010 03 01_123703 xml 2010 03 01_124208 xml The ZIP file contains the following 3 XML files 2010 03 01_123159 xml 2010 03 01_123703 xml 2010 03 01_124208 xml Activating Data Export in XML Format Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Data Recording gt Export Select Edit In the field Data export in XML format select Yes Select Save Hop gt Data will be exported in XML format
43. established Using Sunny Portal you can directly access your Sunny WebBox via the Internet Please note that you must set up port forwarding on your router Here it may be necessary to align the HTTP port and the NAT port of the Sunny WebBox see Section 7 5 Network Settings page 52 8 2 7 Adjusting the Plant Identifier for Sunny Portal In the following cases you must adjust the plant ID in the Sunny WebBox e plant data of the PV plant in question has already been sent to Sunny Portal via another communication device e plant identifier set for the Sunny WebBox was reset using the Reset button Sunny WebBox has been replaced with another Sunny WebBox Sunny WebBox is to be added to plant that is already registered in Sunny Portal 64 SWebBox20 BA US CA en 13 User Manual SMA America LLC Managing Plant Data Perform the following steps to adjust the plant identifier of the Sunny WebBox for Sunny Portal 1 Register in Sunny Portal www SunnyPortal com with the access data available 2 Go to Configuration gt Plant properties on the Sunny Portal page 3 Copy the plant identifier to the clipboard 4 Log into the Sunny WebBox as user or installer 5 In the Sunny WebBox user interface select the Sunny WebBox the plant tree 6 Select Settings in the device menu 7 Select the parameter group Sunny Portal gt User settings 8 Select Edit 9 the field Plant ID delete the c
44. evice may not cause interference and e This device must accept any interference including interferences that may cause undesired operation of the device 92 SWebBox20 BA US CA 13 User Manual SMA America LLC Contact 13 Contact If you have technical problems concerning our products contact the SMA Service Line We require the following information in order to provide you with the necessary assistance Sunny WebBox firmware version Serial number and hardware version of the Sunny WebBox of communication interface between Sunny WebBox and the inverters and serial number of inverters connected to the PV plant United States SMA America LLC 1 877 MY SMATech 1 877 697 6283 Estados Rocklin CA 1916625 0870 Unidos Canada SMA Canada Inc 1 877 MY SMATech 1 877 697 6283 Canada Toronto toll free for USA Canada and Puerto Rico Exento de tasas en EE UU Canad y Puerto Rico international Internacional toll free for Canada gratuit pour le Canada User Manual SWebBox20 BA US CA_en 13 93 SMA Solar Technology www SMA Solar com SMA America LLC www SMA America com
45. from the Internet and indicates when the process is complete by marking the update file as Ready in the area Available updates If the update file cannot be downloaded your computer s Internet connection may interrupted Reestablish Internet access If necessary contact your Internet service provider 4 Click Send when the Sunny WebBox has loaded the selected update file The Sunny WebBox checks the saved files and sends the update file once a day to the devices in the PV plant on up to five consecutive days During the sending process the LED PLANT STATUS is flashing orange When all devices in the PV plant report the version number of the update file sent the update process has been completed successfully error message is displayed refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 9 2 3 Device Update via the SD Card Take note of the information on the SD card see Section 11 1 Information on the SD Card page 87 NOTICE Data loss on the SD card possible Do not remove the SD card while the LED SD CARD is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some time i Use a separate SD card for device updates Use a separate SD card for device updates If there are update files on the external SD card exporting XML and CSV files is dea
46. g the Sunny WebBox Not using the proxy server Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group External Communication gt Proxy settings In the field Activated select No if you do not want to use the proxy server Bop d Select Save 7 5 5 Setting the HTTP Port i Adjusting the Network Ports Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator The HTTP port is the network port at which the Sunny WebBox user interface can be accessed in the local network The default setting is port 80 If you set another HTTP port you must enter this when opening the user interface behind the IP address Example The IP address of the Sunny WebBox is 192 168 0 168 and the HTTP port has been changed to 8080 You must then enter http 192 168 0 168 8080 in the address line of the Internet browser Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group External Communication gt HTTP Select Edit Set the desired port in the Port field default setting port 80 Select Save 7 5 6 Setting the NAT Port 5 Adjusting the Network Ports Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator During data transmission the Sunny WebBox sends the IP address and po
47. has generated the PUK Enter the PUK in the field Password Change the password of the Sunny WebBox see Section 7 1 Changing the Sunny WebBox Password page 47 Use the plant password that you defined previously via the Sunny Explorer af WN gt M The Sunny WebBox displays the inverters in the plant tree without the padlock symbol You have access rights for all the inverters in the corresponding user group 4 3 Icons Icons for Access Rights The individual devices are depicted with a symbol for the access rights in the plant tree If no symbol is displayed after a device you have access rights to the device corresponding to the user group which is logged in Updating Time in the Plant Tree In the plant tree updating the symbol for access rights SMA Grid Guard symbol and padlock symbol can take up to two minutes Icon Significance You do not have access to the device The device password differs from the current I plant password You have access to parameters which are protected by the SMA Grid Guard password Parameters which are protected by SMA Grid Guard are also indicated by this symbol User Manual SWebBox20 BA US CA_en 13 35 Sunny WebBox with Bluetooth Basics SMA America LLC Device Symbols Device symbols are displayed in the plant tree and on the device s overview page Devices will have a specific status which is displayed by a symbol Icon Significance Plant
48. he PV plant the new communication products automatically adopt the existing PV plant time If you change the plant time all the inverters will adapt immediately to the new plant time Additional communication products in the plant do not adopt the plant time for some time 7 hours max later The plant time can be adjusted manually in the Sunny WebBox or synchronized via the Internet With Automatic Time Synchronization the Sunny WebBox aligns the date and time with Sunny Portal once per day You do not need to register in Sunny Portal to do this Possible data loss through changing the plant time Take note that a time adjustment may affect data that has already been recorded If for example the time or the date is put back the recorded data could be overwritten Only change the plant time when it is necessary 7 2 2 Setting the Date and Time i Automatic time synchronization You can also synchronize the plant time automatically via the Internet see Section 7 2 4 Activating Deactivating Automatic Time Synchronization page 49 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar 2 Select the parameter group Device gt Time settings Select Edit In the field Standard Daylight Saving Time conversion on select Yes in order to activate automatic adjustment between summer and winter time default setting or
49. he setting process can sometimes take several hours if the device e g an inverter happens to be in night mode When the device is started the data is transmitted to the main drive and the hourglass disappears 6 3 Adjusting the Device Password to the Plant Password If the password of a device is different from the plant password the device will be displayed with a padlock in the plant tree This may occur for example when a new device is added to an existing plant To set the new device to the plant password proceed as follows 1 Oo N MH Log into the Sunny WebBox as Installer The new device is displayed with a padlock in the plant tree Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group User Rights gt Access Control Select Edit Enter the password of the new device in the field Set installer password Confirm the password in the field Confirm password Enter the password of the new device in the appropriate user group field Confirm the password in the field Confirm password Select Save The Sunny WebBox saves the password of the new device to all approved devices All devices now have the same plant password User Manual SWebBox20 BA US CA_en 13 43 Operation SMA America LLC 10 11 12 13 Restart the Sunny WebBox via the user interface see page 77 Rep
50. ides information about the devices or systems selected in the plant tree Here you will find a short overview of the most important device data as well as the actual status display Instantaneous Values The instantaneous values provide current data the selected device depending on the particular user group Settings Depending on your user group you can use the settings option to look at and adjust various parameters Events The Events page displays the events that have occurred in a device The events displayed depend on your user group 4 1 4 Overview The page Overview displays the key data of the entire PV plant or of a particular device Device View When a device is selected in the plant tree the yield and power values of that device are displayed in diagrams on the overview page There are four diagrams that can be accessed via the following tabs Day Month Year Total Tabs Significance Day Displays the device output during the course of a day Month Displays the daily yield of the device over one month Year Displays the monthly yield of the device over one year Total Displays the annual yield of the device over the last 10 years Click the mouse on a point of the graph to call up a display The display shows the precise value at that particular point as well as the time and date Scroll down to the next time period using the arrows Use the calendar symbol to select
51. ion 1 04 1 2 Additional Information Links to additional information can be found at www SMA Solar com Document title Document type SMA Bluetooth SMA Bluetooth Wireless Technology in Technical information Practice SMA Safety and Password Concept for Password protected Technical description PV Plants with Bluetooth Wireless Technology You can call up the user manual of the Sunny WebBox with Bluetooth via the Help button on the user interface 1 3 Nomenclature Complete designation Designation in this document SMA America Production LLC SMA SMA Solar Technology Canada Inc SMA Sunny WebBox with Bluetooth Wireless Sunny WebBox Technology 1 4 Typographies Formatting Significance Save Buttons are displayed in square brackets Menu 1 Menu items are displayed in quotation marks Menul gt Menu2 Menu paths are displayed in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics 12 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Safety 2 Safety 2 1 Intended Use The Sunny WebBox with Bluetooth is a data logger that records logs and makes available the data of a PV plant via a user interface via the integrated web server The Sunny WebBox also enables remote diagnosis and the configuration of connected devices in a PV plant using the computer The Sunny WebBox is inte
52. ions codes and standards applicable in the jurisdiction of installation SMA assumes no responsibility for the compliance or noncompliance with such laws or codes in connection with the installation of the product The product contains no user serviceable parts For all repair and maintenance always return the unit fo an authorized SMA Service Center Before installing or using the product read all of the instructions cautions and warnings in this manual Wiring of the product must be made by qualified personnel only User Manual SWebBox20 BA US CA_en 13 5 SMA America LLC SWebBox20 BA US CA 13 User Manual SMA America LLC Table of Contents Table of Contents 1 1 1 1 2 1 3 1 4 2 2 1 2 1 1 2 1 2 2 1 3 2 2 3 1 3 2 3 3 3 4 3 5 4 4 1 1 4 1 2 4 1 3 4 1 4 4 1 5 4 1 6 4 1 7 4 1 8 User Manual Information on this 12 12 Additional Information 12 12 Typographies aieo cedet ato DS per 12 Safety amp dE RE eR e CC AS nn 13 Intended 13 Supported Products REL ERR A alti aly 14 Target Gro p sa OU eww RR LI S A ATACAR EAKA 14 System 14 Safety 1 5
53. is to be accessed on the Internet 1 44 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group External Communication gt Nat The WAN IP address is shown in the WAN IP field SWebBox20 BA US CA_en 13 User Manual SMA America LLC Operation 6 6 Activating Deactivating SMA Grid Guard Mode ij ij Country specific Settings on the Inverter SMA Grid Guard parameters may only be changed with the express authorization of the grid operator Any unauthorized changes made to the SMA Grid Guard parameters shall void the operating license of the respective device Updating Time in the Plant Tree In the plant tree updating the symbol for access rights SMA Grid Guard symbol and padlock symbol can take up to two minutes Activating SMA Grid Guard Mode In order to change SMA Grid Guard parameters in devices you must enter your SMA Grid Guard password 1 2 Log in as Installer Select the SMA Grid Guard symbol in the status bar of the Sunny WebBox user interface This opens the SMA Grid Guard dialog SMA Grid Guard You can only change the SMA Grid Guard parameters with your personal access code Every change to SMA Grid Guard parameters has to be approved by the responsible grid operator Individual access code OK Cancel Enter your password in the Individual access code field You can obtain the pass
54. it gt lt gt 1 lt gt lt Period gt 300 lt Period gt lt Timestamp gt 20 1 2 1 1 22T1 1 10 00 lt Timestamp gt lt MeanPublic gt lt MeanPublic gt lt MeanPublic gt lt WebBox gt Setting Significance Info Information Create Date of generation User Manual SWebBox20 BA US CA en 13 89 Appendix SMA America LLC Setting Significance Culture Language UtcOffset Offset in minutes to UTC Universal Time Coordinated MeanPublic Data of the mean values CurrentPublic Data of the spot values Key Name of the element made up of device name serial number of the device and the parameter name Individual values are separated by a colon Example D lt Key gt SENSO700 5 14 1 TmpMdul C lt Key gt Min Smallest value in measurement interval merging Max Largest value in measurement interval merging Mean Average value in measurement interval merging Base Number of measured values in the interval Number of merged values Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 11 4 Information on Your Internet Browser In order to be able to call up the Sunny WebBox user interface you need a current Internet browser You can use the standard settings of your Internet browser Ensure that e JavaScript is activated e proxy server is active in your network you must set
55. ith any FTP program or with Internet Explorer The FTP server is protected via the passwords of the respective user group Please note that for logging into the integrated FTP server the English description User ID for the respective user group and the related password must be entered User ID User Group Installer For the Installer user group User For the User user group In order to select a data format in which the data should be made available refer to Section 7 6 Data Recording page 56 8 4 2 Activating Deactivating the Integrated FTP Server Activating the Integrated FTP Server Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the parameter group Device gt FTP server Select Edit In the field Activated select Yes in order to activate the integrated FTP server op CDL Select Save Deactivating the Integrated FTP Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Device gt FTP server Select Edit In the field Activated select in order to deactivate the integrated FTP server ROM Select Save 66 SWebBox20 BA US CA en 13 User Manual SMA America LLC Managing Plant Data 8 4 3 Accessing the FTP Server via Internet Explorer 1 Start Internet Explorer 2 Enter the IP address of the Sunny WebBox including the user identifier
56. ith the user password 0000 and the installer password 1111 i Plant password for an existing plant featuring Sunny Beam with Bluetooth If the Sunny WebBox is retrofitted in an existing plant that has a Sunny Beam the Sunny WebBox must have the same plant password set as the Sunny Beam 32 SWebBox20 BA US CA en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics 4 2 3 Access Security for the Sunny WebBox with Bluetooth Each user group is protected by a password chosen by the plant Passwords are transmitted in encrypted form After four incorrect password entries access to the Sunny WebBox is blocked for 15 minutes After this time you can log in again Protect your PV plant from unauthorized access Take suitable protective measures e g e Set up secure passwords see Section 4 2 4 Strength of Passwords page 33 Change your passwords at regular intervals Use different passwords for different user groups Never leave slips of paper with passwords lying around Install a firewall in Ethernet networks e Close unnecessary ports in Ethernet networks 4 2 4 Strength of Passwords In order to increase the security of your password note the following properties when selecting a password e Use passwords with a minimum length of 8 characters The longer the password the more secure it is Do not use names or terms from dictionaries for example Dog Cat Mouse Do not use data rel
57. lant The plant password protects your plant against unauthorized access e After initial login you should change the default password for both user groups Plant Password at Delivery All devices are delivered with the user password 0000 and the installer password 1111 1 Start Internet browser e g Internet Explorer 2 Ifyou use DHCP for the Sunny WebBox default setting enter the URL http WebBox serial number e g http WebBox895903467 in the address bar and press the enter key Tip You can read off the serial number from the type label see Section 3 3 Type Label page 18 or determine it using an SD card see Section 9 5 Determining Current Network Settings of the Sunny WebBox Using the SD Card page 79 The Sunny WebBox login page opens Ifthe page does not open refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 3 If you are using static network settings for the Sunny WebBox enter the static IP address of the Sunny WebBox in the address bar and press the enter key If you do not know the IP address of the Sunny WebBox see Section 9 5 Determining Current Network Settings of the Sunny WebBox Using the SD Card page 79 The Sunny WebBox login page opens Ifthe page does not open refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 SUNNY WEBBOX 59 Select a language In the field User select the user group under which you
58. le from SMA Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of more than 2 GB or SDHC cards Only use SD cards which have been formatted with the FAT16 file system If necessary reformat the SD card using the computer The Sunny WebBox converts the SD card s file system to TFAT in order to increase data security If you wish to delete everything on the SD card you must format the SD card on the computer with the 16 file system 11 2 Structure of the Config xml File The config xml configuration file contains information on the Sunny WebBox network settings the firmware version and further settings Example lt xml version 1 0 encoding utf 8 lt WebBox gt lt Settings gt lt add key Version value 1 5 gt lt add key Plant ID value gt lt add key User ID value Max Mustermann sma de gt lt add key DHCP value false gt add key IP Address value 192 168 0 168 gt add key SubNetMask value 255 255 255 0 gt add key Gateway value 192 168 0 100 gt lt add key DNS Server value 192 168 0 100 gt lt add key NAT Port value 80 gt add key Webserver Port value 80 gt lt add key Webservice Port value 80 gt lt Settings gt lt WebBox gt Setting Significance Version The current firmware version of the Sunny WebBox Plant ID Plant ID f
59. lect the parameter group External Communication gt SMTP Select Edit Enter data of the e mail server SMTP Enter the user name in the Login field If the SMTP server requests specification of an e mail sender address enter the desired e mail sender address in the Alternative e mail sender address optional field In the Port field enter the port of the SMTP server In the Password field and the Confirm the password field enter the password of the user account In the field Server enter the name of the SMTP server e g mail gmx net User Manual SWebBox20 BA US CA_en 13 59 Configuring the Sunny WebBox SMA America LLC 12 13 Select Save The e mail server SMTP is set up Select the parameter group Further Applications gt Alarm Select Edit In the area E mail select Yes in the field Activated In the E mail address es field enter recipient s e mail address Multiple e mail addresses should be separated by a comma or a semicolon Make a selection in the field Alarm upon warnings in the area Filter settings If you would exclusively like to be informed of events of the type Fault select No If you would like to be informed of events of the type Fault and events of the type Warning select Yes Select Save E mail alert in the event of a fault is activated To test the dispatch send a test e mail To do so select Execute in the Send test em
60. m the socket outlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data The proxy server does not support IPv Use a proxy server that supports 2 The LED SYSTEM continuously flashes red A system error has occurred Remove the Sunny WebBox plug in power supply from the socket outlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data Contact the SMA Service Line 3 The LED POWER is off The Sunny WebBox is not supplied with electricity Check the power supply of the socket outlet and rectify any faults User Manual SWebBox20 BA US CA_en 13 81 Troubles hooting SMA America LLC No Problem Cause Rectification 4 Sunny WebBox The data transmission is Check the settings for Sunny Portal does not send incorrectly configured or FTP Push see page 61 any data to e Perform a connection test puny senatore You must be registered for data external FTP server LED DATA transmission to the Sunny Portal UPLOAD is Register your Sunny WebBox in glowing fed the Sunny Portal see page 62 ot There is a fault in the Check the network settings for the network individual network components The connection test e g router Sunny WebBox g router y to Sunny P
61. me i Use a separate SD card for firmware updates Use a separate SD card for firmware updates which contains only the update files for the Sunny WebBox If there are update files on the external SD card exporting XML and CSV files is deactivated Take note of the information on the SD card see Section 11 1 Information on the SD Card page 87 1 Select the required update file in the download area at www SMA Solar com and download it to your computer 2 Connect the SD card to the computer and create a folder called UPDATE on the SD card Copy the update file up2 into the folder created on the SD card then remove the SD card from the computer Only save one update file in the UPDATE folder The UPDATE folder may contain a maximum of one update file If there is more than one update file in the UPDATE folder the firmware will not be updated Remove the plug in power supply of the Sunny WebBox from the socket outlet Insert the SD card into the SD card slot of the Sunny WebBox Insert the plug in power supply of the Sunny WebBox into the socket After approx 90 seconds the Sunny WebBox is ready for operation update process starts User Manual SWebBox20 BA US CA_en 13 71 Service Functions SMA America LLC 9 2 Performing a Subdevice Update 9 2 1 Information You can update the firmware on the devices of your PV plant via the Sunny WebBox The Sunny WebBox can be used to up
62. n 13 User Manual SMA America LLC Table of Contents 10 10 1 10 2 11 11 1 11 2 11 3 11 4 11 5 11 6 11 7 12 13 User Manual 80 General Troubleshooting for the Sunny 80 Troubleshooting for the Bluetooth Connection 85 ot Ore dE hunt RS nas 87 Information on the SD 87 Structure of the Config xml 87 Structure of an XML Data 89 Information on Your Internet 90 Setting up a Proxy Exception Rule in Internet Explorer 90 Activating IPv6 in Windows 5 2 91 Allocating IP Addresses in a Local 91 Compliance Information 92 Contact iiis o ek Va a E ER ROCA RUE ER Cg 93 SWebBox20 BA US CA 13 11 Information on this Manual SMA America LLC 1 Information on this Manual This manual describes how to operate the Sunny WebBox with Bluetooth Keep this manual in a convenient place for future reference This manual does not contain any detailed information about the connected devices Detailed information on connected devices is provided in the device manuals 1 1 Validity This user manual is valid for Sunny WebBox with Bluetooth from hardware version Al and from firmware vers
63. n devices after entering the SMA Grid Guard code The user groups have the following rights User Group Right User This user group enables the user to view all information relating to the display such as instantaneous values and parameter settings Settings that affect functionality cannot be modified The user can choose any plant password for the user group User Installer In addition to user rights this user group can configure and change plant parameters that affect functionality In addition this user group may reset the user s plant password and may undertake additional settings to devices after entering the SMA Grid Guard code Installer with SMA Grid Guard The installer can change SMA Grid Guard parameters for rights devices 4 2 2 Plant Password The plant password for the respective user group is the same for all devices in a plant After logging in with the plant password User Installer you can configure several devices of your plant at the same time If the device password is not the same as the plant password for example if there is a new device in an existing plant the device is depicted with a padlock in the plant tree i Unauthorized Access to your PV Plant The plant password protects your plant against unauthorized access e After initial login you should change the default password for both user groups i Plant Password at Delivery All devices are delivered w
64. nd greatest value To read further information on the summarized value click on the value In the following figure the values are summarized for 10 devices as an example AC Side Solar Inverters Grid measurement Grid frequency 49 98 Hz v Power Minimum 2319W B Maximum 2319 W Sum 23 19 kW D Average 2319 W Weight 10 F Item Significance B Lowest power value of the 10 devices Greatest power value of the 10 devices D Sum of power values of the 10 devices E Mean power for the 10 devices F Number of devices in the device class User Manual SWebBox20 BA US CA_en 13 27 Sunny WebBox with Bluetooth Basics SMA America LLC 4 1 6 Settings All parameters of the device or plant selected in the plant tree are displayed in the device menu Settings For numerical values the permissible parameter limits are displayed in brackets after the value The display of specific parameters depends on the particular user group All parameters are summarized in groups parameter groups and subgroups Device View When a device is selected in the plant tree you can modify the parameters of that device in the Settings page Plant View If you have selected the plant in the plant tree you can modify the parameters for the entire device class on the Settings page All devices in the device class are then set to the new parameter value When you click on the parameter group the device classe
65. nded for private and industrial use The Sunny WebBox data is not suitable for billing purposes The data collected by the Sunny WebBox regarding the amount of power generated by your plant may deviate from the energy meter data Additional costs can be incurred from the use of the Internet The Sunny WebBox is designed for indoor use only Only operate the Sunny WebBox using the supplied plug in power supply and within the voltage range intended for this The Sunny WebBox must be continuously supplied with current e Do not use the Sunny WebBox with a timer switch The Sunny WebBox is only to be used with original accessories or recommended accessories approved by SMA Only use the Sunny WebBox for the purposes described in this manual For safety reasons it is forbidden to modify the product or install components that are not explicitly recommended for this product or distributed by SMA The enclosed documentation is an integral part of this product e Read and observe the documentation e Keep the documentation in a convenient place for future reference RF Exposure This equipment should be installed and operated with minimum distance of 8 in 20 cm between the radiator and your body User Manual SWebBox20 BA US CA 13 13 Safety SMA America LLC 2 1 1 Supported Products The Sunny WebBox supports the following SMA products all SMA inverters with integrated Bluetooth e SMA inverters with retrofitted SMA Bluetoo
66. ng Deactivating FTP Push Activating FTP Push DUCOS OT NT 11 Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Further Applications gt FTP Push Select Edit In the field Login enter the login name of the external FTP server In the field Port enter the network port under which the FTP server is available In the field Password enter the password of the FTP server In the field Server path enter the sub directory into which the data should be saved on the FTP server In the field Server enter the address of the server In the field Data export in CSV format select Yes in order to receive the data in CSV format or In the field Data export in CSV format select No in order not to receive the data in CSV format In the field Data export in XML format select Yes in order to receive the data in XML format or In the field Data export in XML format select No in order not to receive the data in XML format Select Save Deactivating FTP Push Oy eR ON Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Further Applications gt FTP Push Select Edit In the field Data export in CSV format select No In the field Data export in XML format select No Select Save 8 5 3 Testing FTP Push 68 Select the Su
67. nny WebBox IP address in the DHCP server A DHCP server can normally list all devices that have obtained an IP address from it You can now identify the Sunny WebBox based on your MAC address You can find the MAC address of your Sunny WebBox on the type label Log into the Sunny WebBox Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group External Communication gt DHCP Select Edit Select Yes in the field Activated Select Save DHCP is activated in the Sunny WebBox You can access the user interface via the URL hitp WebBox serial number see Section 5 1 Logging in to the Sunny WebBox page 39 User Manual SWebBox20 BA US CA_en 13 53 Configuring the Sunny WebBox SMA America LLC 7 5 3 Configuring Static Network Settings Deactivating DHCP ak WN gt Log into the Sunny WebBox Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group External Communication gt Ethernet Select Edit In the field DNS server IP enter the IP address of the DNS server Domain Name System Server Usually the IP address of the router has to be entered here Enter the gateway IP address of your network into the Gateway IP field Usually the IP address of the router has to be entered here In the field IP Address enter the static IP address under which the Sunny WebBox is to be accessible in the local ne
68. nny WebBox in the plant tree and select Settings in the device menu Select the parameter group Further Applications gt FTP Push In the Connection test field select Execute The Sunny WebBox performs a connection test The connection test was successful if OK is displayed in the Result of the last connection test field Ifthe connection test is unsuccessful refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Service Functions 9 Service Functions 9 1 Performing Self Update for the Sunny WebBox 9 1 1 Information You have the option of updating the Sunny WebBox firmware You can perform the firmware update via the Internet or locally via the SD card The existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure In order to ensure that the Sunny WebBox is always up to date automatic firmware updates via the Internet are recommended The update process is indicated by the orange flashing LED SYSTEM and occasionally by a red light chaser across all the LEDs The firmware update is complete when the LED SYSTEM is glowing green update procedure can take up to a maximum of 20 minutes i Reading off the current Sunny WebBox firmware version You can find the current firmware version of the Sunny WebBox in the status bar at the bottom left hand corner of the user interface i Acce
69. ntire plant are displayed 3 Select the parameter group that contains the parameter which is to be configured The individual device classes are listed It may take a moment for all the data to be read from the devices Select Edit below the relevant device class Change the desired parameter for the entire device class Select Save The settings will be applied to all devices in the device class i Saving Data when Adjusting Parameters An hourglass displays the saving process After the changes have been saved in the Sunny WebBox the data is transmitted to the device The setting process can sometimes take several hours if the device e g an inverter is in night mode When the device is started the data is transmitted to the main drive and the hourglass is no longer displayed User Manual SWebBox20 BA US CA_en 13 41 Operation SMA America LLC 6 1 3 Changing the Plant Name 1 Select Sunny WebBox in the plant tree and select Settings in the device menu y P g or Click the button Settings in the toolbar ON Select Save 6 2 Device View 6 2 1 Device Status The device is in a specific status The status is displayed via the symbols in the plant tree and on the device s overview page Select the parameter group Type Label gt Type Label Select Edit Enter the desired plant name in the field Plant name the device Check the device Communication
70. on on the SD Card page 87 1 Insert the SD card into the SD card slot of the Sunny WebBox The Sunny WebBox creates a directory with the name WEBBOX Serial number on the SD card and uses it to store the XML file config xml The writing process is complete when the LED SD CARD glows continuously Example WEBBOX_0155000123 config xml If the LED SD CARD glows continuously remove the SD card from the SD card slot of the Sunny WebBox Read the SD card using a computer with an SD card reader In the WebBox_ Serial number directory open the config xml file with a text editor or an Internet browser Read off the network settings of the Sunny WebBox see Section 11 2 Structure of the Config xml File page 87 User Manual SWebBox20 BA US CA 13 79 Troubleshooting 10 Troubleshooting SMA America LLC 10 1 General Troubleshooting for the Sunny WebBox 1 Problem The Sunny WebBox is not available via the user interface or You cannot find the Sunny WebBox via the Sunny WebBox Assistant Cause The Sunny WebBox is not connected to the network or to the power supply Rectification Connect the Sunny WebBox directly to the computer or the local network using the network cable and supply the Sunny WebBox with voltage see installation manual of the Sunny WebBox with Bluetooth Incorrect network settings of the network components Use the Sunny WebBox Assi
71. onize the date and time with Sunny Portal Deactivating Automatic Time Synchronization 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar 2 Select the parameter group Device gt Time settings Select Edit 4 In the field Time synchronization select No in order to set the date and time manually see Section 7 2 2 Setting the Date and Time page 48 default setting User Manual SWebBox20 BA US CA_en 13 49 Configuring the Sunny WebBox SMA America LLC 7 3 Country Settings 7 3 1 Setting the Date Format iJ e Effect on Existing PV Plant Data Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server Select the Sunny WebBox in the plant tree and select Settings in the device menu or Click the button Settings in the toolbar Select the parameter group Device gt Country settings Select Edit In the Date format field select the desired date format DD day MM month YYYY year default setting DD MM YYYY Select Save 7 3 2 Setting the Language If you are not yet logged into the Sunny WebBox set the language using the language selection at the top left of the Sunny WebBox login page or Proceed as follows 1 7 3 1 50 Select the Sunny WebBox in the plant tree and select Settings
72. or Sunny Portal User Manual SWebBox20 BA US CA en 13 87 Appendix SMA America LLC Setting Significance User ID User ID for Sunny Portal DHCP Displays whether the network settings are acquired via DHCP IP Address The current IP address of the Sunny WebBox SubNetMask The current Subnet mask of the Sunny WebBox Gateway The currently set Gateway IP address DNS Server The currently set DNS server IP address NAT Port The currently set NAT port Web server port The currently set port of the web server Web service port The set port of the web service 88 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Appendix 11 3 Structure of an XML Data File Example lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Info gt lt Created gt 20 12 1 1 22T1 1 10 00 lt Created gt lt Culture gt de lt Culture gt lt UtcOffset gt 60 lt UtcOffset gt lt Info gt lt CurrentPublic gt lt Key gt Meine Sunny WebBox 1 5500 1390 Metering TotWhOut lt Key gt lt Mean gt 34698 724 lt Mean gt lt Unit gt kWh lt Unit gt lt Base gt 1 lt Base gt lt Period gt 300 lt Period gt lt Timestamp gt 20 1 2 1 1 22T1 1 10 00 lt Timestamp gt lt CurrentPublic gt lt MeanPublic gt lt Key gt My Sunny WebBox 155001390 GridMs TotW lt Key gt lt Min gt 405 lt Min gt lt gt 3719 lt gt lt gt 9019 lt gt lt Unit gt W lt Un
73. ormat have an effect on all future data exports e g data on the SD card or data on the internal FTP server 7 6 2 CSV Files Information on CSV Files The Sunny WebBox saves the collected data of the PV plant into the relevant daily CSV file every five minutes The content of the existing data is added to this Individual data is always separated by a semicolon in the file The decimal separator and the timestamp format in the files are determined by the country settings of the Sunny WebBox see Section 7 3 Country Settings page 50 Directory Path and Structure of the Filename Directory Path CSV YYYY MM Filename Structure YYYYM MM H DD csv CSV File Example Daily report file from 1 3 2010 CSV 20 10 03 201 0 03 01 csv Activating Data Export in CSV Format Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the parameter group Data Recording gt Export Select Edit In the field Data export in CSV format select Yes Uv mx 9 Nec Select Save 56 SWebBox20 BA US CA en 13 User Manual SMA America LLC Configuring the Sunny WebBox Deactivating Data Export in CSV Format Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Data Recording gt Export Select Edit In the field Data export in CSV format select No ap Select Save 7 6 3 XML fil
74. ortal or computer and adjust these if to the external FTP necessary server was not suecasst l Check the network components for defects or damage Replace defective or damaged parts of the network e Perform a connection test 5 Sunny Portal Invalid data e Perform a connection test registration was not see page 63 successful 6 After an FTP The cache properties of e Use an FTP client to load the plant download the Internet Explorer contain old data from the internal FTP server of Internet Explorer data the Sunny WebBox shows old Sunny WebBox data 82 SWebBox20 BA US CA 13 User Manual SMA America LLC Troubleshooting No Problem 7 The firmware update for connected devices failed Cause You are not connected to the Internet Rectification Reestablish Internet access If necessary contact your Internet service provider If you have set automatic device update the automatic device update starts again the following day If you want to start the device update straight away perform a manual device update see Performing a manual device update page 75 The SD card was removed during the update process Reinsert the SD card into the SD card slot of the Sunny WebBox and perform a manual device update see Performing a manual device update via SD card page 77 After five attempts the system was unable to transmit the update file to the
75. rd when the LED SD CARD stops flashing The Sunny WebBox checks the saved files and sends the update file once a day to the devices in the PV plant on up to five consecutive days During the sending process the LED PLANT STATUS is flashing orange When all devices in the PV plant report the version number of the update file sent the update process has been completed successfully If an error message is displayed refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 76 SWebBox20 BA US CA en 13 User Manual SMA America LLC Service Functions Performing a manual device update via SD card 1 Select the required update file in the download area at www SMA Solar com and download it to your computer Connect the SD card to the computer and create a folder called UPDATE on the SD card Copy the downloaded update file up2 to the UPDATE folder created on the SD card and then remove the SD card from the computer Insert the SD card into the SD card slot of the Sunny WebBox The LED SD CARD is flashing green Start the update process Select Name of your plant in the plant tree and select Updates in the device menu Select the device type e g 4000TL US 20 SB 5000TL US 20 for which you want to carry out an update manually Select the required update file in the area Available updates and click Download The Sunny WebBox copies the selected update file to th
76. rmation 30 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics 4 1 8 Updates The page Updates is shown when the PV plant is selected in the plant tree On the page Updates you can configure the settings for the device updates In addition all the available devices for the PV plant are listed here The devices are grouped according to device type You can use the page Updates to view the current firmware status for the devices You can also view available device updates download them and transmit them to the devices My Plant gS LL Lais ceat tatus Item Significance A Settings for the device update B Shows available device updates for this device group Shows all devices in this device group with display name serial number current firmware version and update status If new device updates are available the new update files and the number of update attempts per device are also shown here D Delete update files with the status Ready Search for new update files and refresh the list of available update files User Manual SWebBox20 BA US CA_en 13 31 Sunny WebBox with Bluetooth Basics SMA America LLC 4 2 Security and Password Concept 4 2 1 User Groups SMA generally distinguishes between the two user groups User and Installer Installers can also undertake additional settings o
77. rt at which the Sunny WebBox is available on the Internet to the Sunny Portal You must set up port forwarding in the router and enable the desired port see router manual The NAT Port is set to 80 by default If there are several Sunny WebBoxes in your local network you must select different NAT ports If you have selected an NAT port other than 80 you must also set the new NAT port in the Sunny WebBox 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group External Communication gt Ethernet gt Nat Select Edit Enter the desired port in the field Port OR Select Save User Manual SWebBox20 BA US CA_en 13 55 Configuring the Sunny WebBox SMA America LLC 7 6 Data Recording 7 6 1 Information on Data Recording The Sunny WebBox can export the collected data from the PV plant in various data formats and make these available via the integrated FTP server or SD card The following data formats are possible Separated Value CSV see Section 7 6 2 CSV Files page 56 Extensible Markup Language XML see Section 7 6 3 XML files page 57 All data is exported at selected recording intervals in the respective directory of the data format Additionally you can set the description of the measured values see Section 7 6 4 Setting Measurement Names in your Local Language page 58 i Effect on Existing PV Plant Data Changes to the f
78. s oce ene eite bete EC UE 57 Setting Measurement Names in your Local 58 E mail Alert in the Event of a 59 Information on E mail Alert in the Event of a Fault 59 Activating E mail Alert in the Event of a Fault 59 Deactivating E mail Alert in the Event of a 60 Activating Deactivating Grid 60 Managing Plant Data 61 Information on the 61 Sunny POMC 61 Information on Sunny 61 Registering Sunny WebBox in the Sunny Portal 62 Activating Deactivating Sunny 63 SWebBox20 BA US CA_en 13 9 Table of Contents SMA America LLC 8 2 4 8 2 5 8 2 6 8 2 7 8 3 8 3 1 8 3 2 8 4 8 4 1 8 4 2 8 4 3 8 5 8 5 1 8 5 2 8 5 3 9 1 9 1 1 9 1 2 9 1 3 9 2 9 2 1 9 2 2 9 2 3 9 3 9 4 9 5 Testing the Connection to Sunny 63 Setting the Upload 64 Accessing the Sunny WebBox via Sunny 64 Adjusting the Plant Identifier for Sunny 64 SD Cedo Cat aaa 65 Information on
79. s are displayed separately e g PV inverters and communication products Spot Value Settings My Plant M label Sotar mverters Tyne label Communkation version 11419 Device name 5 2100000027 Deve mvrerters Device type 8 4000TL 20 Software package 01 01 00 R dit MIR type label Communication products 56 Communication verson 1 0 0 0 Device name Sunny WehBox Device class Communication products Device type WebSox 20 Software package 01 01 07 R 28 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics If different values are set for devices in the same device class this is indicated in editing mode by an empty field The different options are shown in selection menus The number of devices set to each option is shown in brackets See B and C Choosing an option and then saving sets all devices in this device class to this value indicates that this parameter is not available for all devices E Device Solar Inverters Cooling system Fan test gt Inverter gt Operation System Save Cancel In text fields the common leading characters are displayed Different characters are supplemented with 4 1 7 Events The Sunny WebBox can display its own events and the events of individual devices The Sunny WebBox retrieves the event list directly from the devices
80. se the inverters are carrying out a restart of the communication interface This does not affect inverters with upgraded SMA Bluetooth Piggy Back e Wait until the inverter has completed a restart The inverter is then accessible again Inverter with upgraded Wait until the inverter is again SMA Bluetooth Piggy Back is working in normal operation in night mode The inverter is then accessible again The inverter has not been set inverter must be set to the NetID to and put into operation of your PV plant and commissioned under the NetID as your Contact your installer PV plant 3 The Sunny WebBox The NetID that is set has e You must assign the PV plant a free displays unknown already been assigned by NetlD Contact your installer inverters another Bluetooth PV plant 4 inverter is An old firmware version is e Ensure that the inverter with displayed as installed on this inverter with integrated Bluetooth has the latest unknown device integrated Bluetooth firmware version see Technical the plant tree Description Firmware Update with SD Card at www SMA Solar com e Contact your installer The new inverter type is not e Perform a self update of the recognized by the Sunny WebBox see page 69 Sunny WebBox 86 SWebBox20 BA US CA 13 User Manual SMA America LLC Appendix 11 Appendix 11 1 Information on the SD Card To ensure trouble free operation of the SD card use SD cards availab
81. ss to User Interface Temporarily Blocked During the update the Sunny WebBox restarts and you cannot access the Sunny WebBox user interface for a short period of time i Do not disconnect the Sunny WebBox from the utility grid during the update process User Manual SWebBox20 BA US CA_en 13 69 Service Functions SMA America LLC 9 1 2 Firmware Update from the Internet Recommended If the Sunny WebBox has Internet access you can update the Sunny WebBox via the Internet automatically or manually Activating Deactivating Automatic Firmware Updates When the automatic firmware update is activated the Sunny WebBox checks for new firmware updates once a day If a new firmware update is available the Sunny WebBox downloads the firmware update from the Internet and starts the update procedure The update procedure starts automatically at night between 11 00 p m and 11 30 p m i Unexpected interruption of an automatically started update procedure If an automatic update procedure for the Sunny WebBox is interrupted e g as a result of a power failure the Sunny WebBox restarts the update procedure in the next defined time period Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group Device gt Update Click Edit In the field Automatic update select Yes in order to activate the automatic firmware update Roc Mol default setting or In the field Automatic upda
82. stant for commissioning Check the network settings of the computer with which you wish to access the Sunny WebBox Align the network settings if necessary Reset the Sunny WebBox see page 78 and repeat the commissioning Check the network settings for the individual network components e g router proxy server etc Adjust the network settings if necessary Contact your network administrator A firewall is blocking the connection Deactivate the computer firewall or enable the necessary connection Defective or damaged network components network cables or plug connections Replace the defective or damaged parts of the network Contact your network administrator 80 SWebBox20 BA US CA_en 13 User Manual SMA America LLC Troubleshooting Problem 1 The Sunny WebBox is not available via the user interface or You cannot find the Sunny WebBox via the Sunny WebBox Assistant Cause The Internet browser is incorrectly configured Rectification If there is a proxy server in your network you must enter an exception rule for the proxy server in your Internet browser see Section 11 4 Information on Your Internet Browser page 90 There is no Internet Reestablish Internet access If connection necessary contact your Internet provider The Sunny WebBox has not Remove the Sunny WebBox been started correctly plug in power supply fro
83. te select No to deactivate the automatic firmware update 5 Select Save Manually Updating the Firmware Loss of plant data possible Only perform a manual firmware update when the PV plant is not in operation e g during the night Otherwise losses may occur during the recording of the plant data i You can also carry out manual updates when the automatic firmware update is activated 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu 2 Selectthe parameter group Device gt Update 3 In the Check for update and install it field select Execute The Sunny WebBox checks whether a new firmware update is available If a new firmware update is available the Sunny WebBox downloads the firmware update from the Internet and starts the update procedure 70 SWebBox20 BA US CA en 13 User Manual SMA America LLC Service Functions 9 1 3 Firmware Update via the SD Card Loss of plant data possible Only perform a manual firmware update when the PV plant is not in operation e g during the night Otherwise losses may occur during the recording of the plant data NOTICE Data loss on the SD card possible Do not remove the SD card while the LED SD CARD is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some ti
84. te status Significance No update files are available for this device or the update function is not activated Update available The update file is ready for sending to the devices in the PV plant Update in process The update process is underway Update failed The update process was not successful The update file was not sent to all devices in the PV plant User Manual SWebBox20 BA US CA_en 13 73 Service Functions Status of the update file SMA America LLC e To read off the status of the update file select Name of your plant in the plant tree and select the tab Updates tab see Section 4 1 8 Updates page 31 Status Download available Significance The update file is available for downloading Ready The update file was downloaded and can be sent to the devices in the PV plant Sending The update file is being sent to the devices in the PV plant This can take approx 20 minutes Waiting The update file is in the queue and will be sent to the devices in the PV plant as soon as possible 9 2 2 Device Update via the Internet Recommended If the Sunny WebBox has Internet access you can update the firmware of the devices in your PV plant automatically or manually from the Internet Activating automatic device update If automatic device updates are activated the Sunny WebBox checks whether a new device update is avail
85. ter group Device gt Country settings Select Edit In the Unit of temperature field select the desired unit of temperature default setting Celsius Select Save 7 4 Changing the Device Name of the Sunny WebBox 1 Select the Sunny WebBox in the plant tree and select Settings device menu or Click the button Settings in the toolbar Select the parameter group Type Label gt Type Label Select Edit Enter the desired device name in the field Device name Select Save The Sunny WebBox device name is set User Manual SWebBox20 BA US CA_en 13 51 Configuring the Sunny WebBox SMA America LLC 7 5 Network Settings 7 5 1 Information on Network Settings i Changing extended network settings Do not change any device network settings if you are not clear on the effects of the change Changes to values could lead to the existing network not functioning at all or only working partially If you have any questions contact your network administrator i Sunny WebBox Assistant It is recommended to use the Sunny WebBox Assistant for commissioning the Sunny WebBox and for its integration into a network You can obtain the Sunny WebBox Assistant on the Internet at www SMA Solar com You can assign static network settings to the Sunny WebBox or obtain these dynamically via a DHCP server Additionally a proxy server can be used for the Internet connection If you would like to make the
86. test is unsuccessful refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 User Manual SWebBox20 BA US CA en 13 63 Managing Plant Data SMA America LLC 8 2 5 Setting the Upload Frequency 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu 2 Select the parameter group Sunny Portal gt Basic settings 3 Select Edit 4 In the field Upload frequency select the desired value See Table Selection Significance every 15 minutes Data transmission within the next full 15 minutes daily Data transmission within the next full 24 hours hourly Data transmission within the next full hour i Possible delays in data uploads The uploading of data can be delayed by up to 2 5 minutes in order to avoid too great a data transmission load for the Sunny Portal at certain times If an upload is still in progress and a request is made for a new upload possibly at 15 minute intervals then the new upload will not be performed The data will be transmitted at the next upload 5 Select Save Sunny WebBox will transmit the data to the Sunny Portal at the prescribed intervals 8 2 6 Accessing the Sunny WebBox via Sunny Portal During every data transmission from the Sunny WebBox to the Sunny Portal Sunny Portal saves the current IP address of the Sunny WebBox or the current IP address of your router with which the Internet connection is
87. th Piggy Back SMA Bluetooth Piggy Back Plus from firmware version 02 00 00 R A list of the supported inverters can be found in the SMA Bluetooth Piggy Back SMA Bluetooth Piggy Back Plus manual e SMA Bluetooth Repeater e SensorBox with SMA Power Injector with Bluetooth i Updating the firmware of SMA products To ensure that Bluetooth communication functions correctly in the plant the firmware of the SMA products must be up to date Before commissioning the Sunny WebBox update the firmware of the SMA products see manual of the SMA products 2 1 2 Target Group This document is intended for end users and skilled persons When you log into the Sunny WebBox there are two user groups at your disposal Installer and User The user group Installer must only be used by qualified personnel who are authorized to make changes to grid relevant parameters for the connected devices 2 1 3 System Requirements Recommended screen resolution e 1 024 pixel x 768 pixel Internet browser e Internet Explorer from version 8 e Firefox from version 3 6 14 SWebBox20 BA US CA en 13 User Manual SMA America LLC Safety 2 2 Safety Instructions Danger to life due to electric shock Lethal voltages are present inside the device and inside the plug in power supply Do not open the device or the plug in power supply Only use the device indoors and in a dry environment keep it away from liquids Risk of injur
88. tion to a Cell Phone You can use Sunny Portal to generate report e mails that are sent automatically to your cell phone by an external service provider User Manual SWebBox20 BA US CA_en 13 61 Managing Plant Data SMA America LLC 8 2 2 Registering Sunny WebBox in the Sunny Portal 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu 2 Select the parameter group Sunny Portal gt User settings 3 Select Edit 4 In the field E mail enter the e mail address to which Sunny Portal should transmit the access data 5 The plant identifier is automatically entered in the field Plant ID Together with the e mail address and the plant name the number is a clear identifier of the PV plant 6 Inthe field Plant name enter the name of your PV plant The plant will be displayed under this name in Sunny Portal 7 Select Save In the subgroup Status and Actions enter Execute in the field Register 99 M Sunny WebBox performs the registration onto Sunny Portal The registration was successful if OK is displayed in the field Result of the last registration Sunny Portal then sends your access data to the e mail address entered If the registration is unsuccessful refer to Section 10 1 General Troubleshooting for the Sunny WebBox page 80 62 SWebBox20 BA US CA en 13 User Manual SMA America LLC Managing Plant Data 8 2 3 Activating Deactivating Sunny Portal Activ
89. to make changes without notice and shall not be responsible for any damages including indirect incidental or consequential damages caused by reliance on the material presented including but not limited to omissions typographical errors arithmetical errors or listing errors in the content material All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA America LLC and SMA Solar Technology Canada Inc is under license SMA America LLC 3801 N Havana Street Denver CO 80239 U S A SMA Solar Technology Canada Inc 2425 Matheson Blvd E 7th Floor Mississauga ON L4W 5K4 Canada User Manual SWebBox20 BA US CA en 13 3 Important Safety Instructions SMA America LLC Important Safety Instructions SAVE THESE INSTRUCTIONS This manual contains important instructions for the following products Sunny WebBox with Bluetooth Wireless Technology This manual must be followed during installation and maintenance The product is designed and tested in accordance with international safety requirements but as with all electrical and electronic equipment certain precautions must be observed when installing and or operating the product To reduce the risk of personal injury and to ensure the safe installation and op
90. ton is located For this to be done the Sunny WebBox must have electrical power Data backup Before you reset the Sunny WebBox take note of all settings such as network or portal settings if necessary In addition to this back up the PV plant data in order to avoid data losses Depending on how long you press the Reset button the Sunny WebBox performs the actions listed in the following table Duration Action 1 to 5 seconds Resets the passwords to the factory setting All other settings and PV plant data will be saved 5 to 15 seconds Resets the network settings to the factory setting All other settings and PV plant data will be saved 15 to 60 seconds Resets all settings event memory network settings modem settings portal settings and passwords of the Sunny WebBox back to the default values PV plant data will be fully deleted Over 60 seconds The Sunny WebBox is not reset All settings remain saved e Use a sharp object to press the hidden reset button through the hole M The Sunny WebBox is reset 78 SWebBox20 BA US CA en 13 User Manual SMA America LLC Service Functions 9 5 Determining Current Network Settings of the Sunny WebBox Using the SD Card The following steps allow you to determine the current settings and the current firmware of the Sunny WebBox if you do not have access to the user interface Take note of the information on the SD card see Section 11 1 Informati
91. twork see Section 11 7 Allocating IP Addresses in a Local Network page 91 In the field Subnet mask enter the subnet mask of your network Normally you can find this information in the router manual In the parameter group DHCP select No in the field Activated Select Save The network settings are assigned manually You can access the user interface via the static IP address see Section 5 1 Logging in to the Sunny WebBox page 39 7 5 4 Configuring Proxy Settings If there is a proxy server in your network you must carry out proxy settings in the Sunny WebBox The proxy settings of the Sunny WebBox are required for connection to the Sunny Portal and for firmware updates to the Sunny WebBox or the devices in your PV plant Use proxy server 54 OC ON OOF Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the parameter group External Communication gt Proxy settings Select Yes in the Activated field in order to use a proxy server In the field Login enter the login name for the proxy server In the field Port enter the network port at which the proxy server is available In the field Password enter the password for the proxy server Confirm the password entered in the field Confirm the password In the field Server enter the proxy server IP address Select Save SWebBox20 BA US CA_en 13 User Manual SMA America LLC Configurin
92. type Warning Information on E mail Alert in the Event of a Fault The Sunny WebBox must be connected to the Internet ij ij ij Delayed notification of communication faults For plants that include inverters with upgraded SMA Bluetooth Piggy Back Piggy Back Plus it is possible that notifications concerning communication faults are not sent until the following day The reason for this is that these inverters switch off at night during thunderstorms and when the modules are covered with snow Multiple alerts possible via Sunny Portal report dispatch You can also have events of the type Warning and Communication fault e mailed to you by means of report dispatch from Sunny Portal The Sunny WebBox settings for alerts in the event of a fault have no effect on the event reports that can be configured in Sunny Portal If you activate the e mail dispatch in Sunny Portal and in the Sunny WebBox you may receive several e mails about the same event Displaying events of the type Fault Warning and Communication fault via the user interface The Sunny WebBox records events of the type Fault Warning and Communication fault in the event report and displays them via the user interface see Section 4 1 7 Events page 29 7 7 2 Activating E mail Alert in the Event of a Fault Log into the Sunny WebBox as an installer Select the Sunny WebBox in the plant tree and select Settings in the device menu 9 Se
93. up a proxy exception rule in your browser see page 11 5 Setting up a Proxy Exception Rule in Internet Explorer page 90 11 5 Setting up a Proxy Exception Rule in Internet Explorer Os Qv de oor Ro Start Internet Explorer In Internet Explorer select Tools gt Internet Options The Internet Options window opens Select the Connections tab then click Settings Select Advanced In the Do not use proxy server for addresses beginning with field enter the address 192 168 7 Confirm the entry with OK and close each further window with 90 SWebBox20 BA US CA en 13 User Manual SMA America LLC Appendix 11 6 Activating IPv in Windows XP SP2 In order to be able to locate the Sunny WebBox with the Sunny WebBox Assistant IPv is required IPv stands for Internet Protocol Version 6 and specifies the procedures that are necessary for data transmission via a package switching data network is the successor to IPv4 which is still predominantly found in use on the Internet IPv is already activated in Windows Vista Windows 7 MacOS and linux In Windows XP SP2 you must activate IPv In order to activate IPv6 proceed as follows 1 In Windows select Start gt Settings gt Network Connections 2 Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN connections there are probably several network connections installed in th
94. urrent content and paste the content of the clipboard 10 Select Save 8 3 SD Card 8 3 1 Information on Saving Plant Data on an SD Card You can save plant data onto an SD card Once you have inserted the SD card into the SD card slot the Sunny WebBox copies all the plant data that is stored on the internal drive of the Sunny WebBox onto the SD card The Sunny WebBox saves new plant data onto the SD card as long as the SD card is inserted in the SD card slot and there is enough memory available In order to select a data format in which the data should be made available refer to Section 7 6 Data Recording page 56 8 3 2 Saving Plant Data on an SD Card Data loss on the SD card Do not remove the SD card while the LED SD CARD is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some time Take note of the information on the SD card see Section 11 1 Information on the SD Card page 87 Insert the SD card into the SD card slot of the Sunny WebBox User Manual SWebBox20 BA US CA_en 13 65 Managing Plant Data SMA America LLC 8 4 Integrated FTP Server 8 4 1 Information on the Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server You can directly access the saved plant data via the FTP server The FTP server is deactivated by default You can call up the data w
95. wish to log in In the field Password enter the password belonging to the selected user group Select Login The Sunny WebBox user interface opens User Manual SWebBox20 BA US CA_en 13 39 Logging in and out of the Sunny WebBox SMA America LLC 5 2 Logging out of the Sunny WebBox 1 Select Logout in the icon bar M The Sunny WebBox login page opens You have successfully logged out 40 SWebBox20 BA US CA en 13 User Manual SMA America LLC Operation 6 Operation 6 1 Plant View 6 1 1 Plant Status Icon Status Significance 5 Neutral The status of the plant is unknown and is currently being updated OK All plant devices are working as prescribed 74 wi Warning At least one device in the plant is displaying the Warning status No device is displaying the Failure status LL LU Error At least one device in the plant is displaying the Failure status L 6 1 2 Setting Parameters for a Device Class A device class refers to devices of the same type You can configure all the devices in a device class simultaneously It is not possible to configure different device classes at the same time Save the changes made to one device class before processing another device class To configure all the devices in a device class proceed as follows 1 Select the plant in the plant tree 2 Select Settings in the device menu The parameter groups for the e
96. word from SMA see page33 Select OK The SMA Grid Guard code is now set You can now edit all devices which are labeled with the SMA Grid Guard symbol User Manual SWebBox20 BA US CA_en 13 45 Operation SMA America LLC Deactivating SMA Grid Guard Mode To end the SMA Grid Guard mode proceed as follows 1 Select the SMA Grid Guard symbol in the status bar of the Sunny WebBox user interface This opens the SMA Grid Guard dialog 2 Enter the blocking code 54321 in the field Individual access code Select OK M The SMA Grid Guard code is deactivated Check whether the SMA Grid Guard mode has been deactivated for all inverters The blocking code is not supported by inverters with SMA Bluetooth Piggy Back Ifthe SMA Grid Guard mode remains active log out of the Sunny WebBox user interface and log back in again after two minutes see Section 5 Logging in and out of the Sunny WebBox page 39 The SMA Grid Guard code is then deactivated e 46 SWebBox20 BA US CA en 13 User Manual SMA America LLC Configuring the Sunny WebBox 7 7 1 ij iJ Configuring the Sunny WebBox Changing the Sunny WebBox Password Additional Rights for the Installer If you are logged in as an installer you have the same rights as normal users but can also set or alter parameters that affect the functionality of the plant In addition the Installer user group can reset the user s plant password and can change SMA Grid Gu
97. y due to incorrect cable routing Incorrectly laid cables may cause injuries due to tripping hazard e Install the cabling in such a way that no one can stand on or trip over it Property damage due to improper use By touching electronic components you can cause damage to or destroy the device through electrostatic discharge ESD e Avoid coming into contact with component connections and plug contacts Ground yourself before working on the device You can change the safety related parameters of your SMA inverter using the Sunny WebBox Incorrectly configured parameters can lead to yield losses Do not alter these safety relevant parameters without prior consultation with the electric utility company operating the grid into which your plant feeds User Manual SWebBox20 BA US CA_en 13 15 Product Description SMA America LLC 3 Product Description 3 1 Sunny WebBox with Bluetooth The Sunny WebBox with Bluetooth is a communication device that records logs and makes available the data of a PV plant via a user interface using the integrated web server The Sunny WebBox also enables remote diagnosis and the configuration of connected devices in a PV plant via the computer Sunny Boy Sunny Portal 2 Sunny WebBox Router Internet access Computer 5 Mini Central wa f ini Centra d NW 3 FTP server t

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SUNNY WEBBOX with Bluetooth&reg; Wireless Technology

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SUNNY WEBBOX with Bluetooth® Wireless Technology