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1. These settings do not apply to all terminals Refer to the PRG for the specific terminal model to see the parameters avail able under Device Settings T hese will vary based upon the device you are using Select the settings you want to change or enable 44 Falcon Management Utility FMU Configuration Settings Network Settings Click the Network Settings tab to view and select available options Figure 21 Network Configuration Settings Setting Value Enable DHCP O IP Address Subnet Mask Gateway DNS Server These settings do not apply to all terminals Table 2 Network Configuration Settings Enable DHCP Automates configuring of computers using TCP IP Check to enable IP Address Network address of a computer on a network Enter value Subnet Mask Number used to identify a subnetwork so an IP address can be Enter valit shared on a Local Area Network LAN j Gateway System bridge for exchanging information across networks Enter value DNS Server Domain Name Server aka Domain Name Service server that Enter value resolves IP addresses from host names Network configuration settings only apply during Direct Connect Dynamic Terminal configuration they do not apply to RF connections User s Manual 45 Configuration Settings FDU Configuration Settings Falcon Desktop Utility FDU allows administrato
2. Enable FMU Check to enable the terminal to work with FMU Client Connection Select Network Discovery Select Manual or DHCP IP Address Enter the server name or IP address Group Name Enter a group name or leave blank for the Default group Update Time Select a time from the 24 hour clock to indicate when the terminal will attempt to contact the FMU Server The terminal must be ON in order for the update to run OTE An alarm can be set to wake the terminal at the scheduled update time User s Manual 53 Terminal to FMU Server Communications 54 Server TASKS Buildig2__________ FMU Server Port 2150 SR Add Group Domain Name IP Address 10 1 62 56 amp IP Address Server Error Log Location C Program Files PSC FMU S Copy Files No Allow Older Firmware No m Clear Server Log p Properties ES l ii On the terminal enter the group to which you want to add the termi nal If you leave the field blank the terminal will automatically be assigned to the Default Group FMU See Terminal Group Assignments on page 36 EW You can easily change the group assignment for a terminal after it has been added to da If you want to set a specific update time select a time in the drop down box for Update Time The terminal will attempt to contact the FMU Server at the selected time update to occur See Updating Terminals on
3. View Report View Report IP Address 127 0 0 1 ae Terminal Configuration Last Date 2004 10 13 ge Properties Last Time 15 03 40 Model Falcon 4410 4420 Color Radio Cisco 802 11b Keyboard 26 Key See Appendix C Terminal Report on page 75 to view a sample report 58 Falcon Management Utility FMU Overview Appendix A SNMP Interface SNMP Concepts MIB Files User s Manual The Simple Network Management Protocol SNMP is a standardized proto col for network management services using a client server model The network management program client issues queries and commands to the remote device agent server The protocol itself defines a number of variable types and structures and the rules for using them for data transfer Using these vari able types and rules there are a number of standard variables that are sup ported by all SNMP agents These standards include network addressing IP address subnet mask etc and network statistics total packets bad packets etc FMU uses Simple Network Management Protocol SNMD to perform many of its functions When the Terminal Configuration or Terminal Report func tion is selected SNMP is used to query the terminal for its current configura tion settings as well as current status information such as battery status and memory usage In the same function SNMP is used to update terminal con figuration settings when directed SNMP is also used by
4. CAUTION User s Manual 51 Terminal to FMU Server Communications RF Connection For RE units terminal s need to have existing communication to a wireless network See the PRG for your terminal for complete information Enabling Terminals for RF Connectivity Each terminal that you want to connect to FMU must be enabled for FMU This only needs to be done once for each terminal upon initial installation To enable a terminal for FMU 1 On the terminal you want to set up WinCE Go to Start gt Programs gt Falcon Management gt FMUinit Windows Mobile Tap a gt Settings gt System gt Falcon Config 2 Select Enable FMU Client Select Network for the Connection field Choose the Discovery method by selecting Manual or DHCP in the Discovery field e Select Manual to specify the FMU Server manually see Figure 24A e Select DHCP to allow the FMU Server settings to be obtained automatically using DHCP Discovery see Figure 24B Refer to Appendix B on page 61 for information on configuring your network to support DHCP Discovery 5 Enter the server name or IP address in the IP Address field 52 Falcon Management Utility FMU RF Connection Figure 24 FMU Client Settings RF A B Falcon Configur ESTI Falcon Configur lt 3 12 5k Enable FMU Client Enable FMU Client Server Properties Connecton Discovery Discovery 7 nd pas Update Time Update Time
5. Sy Human Interface D Enables ge a IMAPI CD Burning C Manages C Sy Indexing Service Indexes co a Infrared Monitor Supports in By IPSEC Services Manages I By IPv6 Helper Service Provides D Bs Logical Disk Manager Detects an Bs Logical Disk Manage Configures WM A lt m Click the Log On tab and choose This account Enter a valid domain user name and password lity Update Server Proper General Log Un Recovery Dependencies Log on as Local System account Allow service to interact with desktop This account LocalSystem Password eeecce 9909999 Confirm password You can enable or disable this service for the hardware profiles listed below Hardware Profile Profile 1 Service Enabled Enable 70 Falcon Management Utility FMU Network Domain File Transfer Troubleshooting You can browse the domain users by clicking Browse and selecting the domain where the FMU server is located Select User Select this object type User or Built in security principal Object Types Erom this location Mol Enter the object name to select examples Check Names 5 Once the domain users information is entered click OK This will enable the server to retrieve files from a remote computer within the Domain You must have file sharing en
6. on page 52 e Exploring an RF Terminal on page 55 e Updating RF Terminals on page 55 e Terminal Configuration Settings on page 56 e See Appendix C Terminal Report on page 75 to view a sample report on page 58 User s Manual 49 Terminal to FMU Server Communications Direct Connect For terminals using a physical connection communication needs to be estab lished with the computer where the FMU Server will be installed Please refer to the PRG for your terminal type included on the Datalogic Mobile Product CD for specific installation and configuration instructions Requirements for a physical connection may vary depending on the terminal model Refer to your terminal s PRG Enabling a Terminal for FMU with Direct Connect 50 Use Direct Connect with terminals that use a dock Enable a terminal for FMU using Direct Connect li On the terminal you want to set up WinCE Go to Start Programs Falcon Management FMUinit Windows Mobile Tap gt Settings gt System gt Falcon Config Check Enable FMU Client Select Direct from the drop down list for the Connection field Enter the group to which you want to add the terminal If you leave the field blank the terminal will automatically be assigned to the Default Group Tap OK to complete the setup Falcon Configur d 3 03 ok Enable FMU Client Server Properties Connection Falcon Management Utility
7. 11 7 Attorneys Fees In the event an action is brought to enforce the terms and conditions of this Agreement the prevailing party shall be entitled to reasonable attorneys fees both at trial and on appeal END viii Falcon Management Utility FMU Preface nm Overview This manual contains information about installing and operating the Falcon Management Utility FMU It covers both Microsoft Windows CE and Windows Mobile WM operating systems TEW Depending on the version of your device s operating system you might see some slight differences between your screen and those described in this manual e This Preface describes the style and formatting conventions used in this manual e Getting Started on page 1 tells you how to install and set up FMU e About EMU on page 11 provides an overview of the FMU concepts and usage as well as a description of the various components e FMU Operation on page 25 gives information on how to use FMU including terminal configuration and how to transfer data to and from the portable device e Configuration Settings on page 41 provides details about the config uration settings available in FMU e Terminal to FMU Server Communications on page 49 provides instructions for direct connect and RF configuration of terminals e Appendix A SNMP Interface on page 59 discusses the SNMP tech nology used in FMU e Appendix B DHCP Server Setup on pag
8. Setting Value E Maxicode E QR Code Aztec Code PDF 417 Micro PDF 417 UCC Composite R55 14 RSS Limited RSS Expanded OCR Imaging Enable LED Enable Long Range Filter Width Height D E amp E gt E oO These settings do not apply to all terminals Refer to the PRG for your device to see descriptions of the available parame ters Select the settings you want to change or enable User s Manual 47 Configuration Settings 48 NOTES Falcon Management Utility FMU Chapter 5 Terminal to FMU Server Communications Overview Prior to installing FMU for the first time you should set up terminals to com municate with FMU This requires the completion of two steps 1 Establish communication from the terminal s to the host computer Set up a connection using either an RF connection or using Direct Connect with a Datalogic Dock See the PRG for your terminal type for specific information 2 Enable FMU on the terminal See either Direct Connect on page 50 or RF Connection on page 52 This section covers the following topics Direct Connect on page 50 e Enabling a Terminal for FMU with Direct Connect on page 50 e Explore Terminal on page 51 e Updating Terminals on page 51 e RF Connection on page 52 e Terminal Report on page 58 RE Connection on page 52 e Enabling Terminals for RF Connectivity
9. FMU Direct Connect Enable FMU Select to enable the terminal to work with FMU Client Connection Select Direct Group Name Enter a group name or leave blank to select the Default Group Update Time _ This feature is disabled with Direct Connection To enable you must have an RF connection See RF Connection on page 52 Explore Terminal Use the Microsoft ActiveSync Explore option to view directory structure on direct connect terminals Refer to the PRG for your terminal for instructions on establishing a direct connection between the terminal and PC otela On direct connect terminals the FMU Explore option is not available Use the ll Microsoft ActiveSync Explore option for access to the terminal s directory structure See the documentation for ActiveSync for information on this feature Updating Terminals Placing the terminal in the dock will trigger an update ActiveSync will initiate when the unit is in place Next the FMU Update dialog will appear and will remain active while the unit remains in the dock See ActiveSync instructions in the terminal s PRG each time the unit is docked and successfully connects to the host computer via l OTE Scheduled Update is not available on direct connect terminals Updates are initiated ActiveSync MN Terminals should not be removed from the dock during the update process Wait until you see the FMU Update and FMU FAST Update indicating Idle
10. Sample Reports on page 75 e Technical Support on page 74 User s Manual 63 Troubleshooting RF Connectivity Use the RF Connectivity Troubleshooting Flowchart when experiencing prob lems connecting a Datalogic terminal to a host If you have questions please call Datalogic Mobile Technical Support Figure 27 RF Connectivity Troubleshooting Flowchart Gather facts Terminal type AP amp RF card brand ensure latest version of firmware installed Host type Software type Software version ensure latest version is installed Frequency and duration of issue Does the terminal display an error during the boot process Does the terminal respond to a PING command from aPC Contact Tech Support Potential Problems e Security Issue Check SSID WEP LEAP settings e Range Issue Does the terminal associate with the AP Potential Problems Ping terminal from host or use tracert to determine the location of the breakdown in YES communication Can you ping the Potential Problems terminal from the AP IP Address Issue e Check security settings Does the terminal connect to the host Can you ping the host from a PC on same subnet Potential Problems e Host unavailable RF connectivity obtained See your software manual for further information or contact Datalogic Mobile technic
11. 40 NOTES Falcon Management Utility FMU Chapter 4 Configuration Settings Overview This section covers the following topics e Symbology Settings on page 43 e Device Settings on page 44 e Network Settings on page 45 e FDU Configuration Settings on page 46 e 2D Imager Settings on page 47 Configuration Settings Each configuration screen contains fields that allow you to customize the con figuration settings for each item You can make changes to any or all of the set tings User s Manual 41 Configuration Settings 42 Reset Values Globally resets all values in the selected Configuration dialog Figure 18 Reset Values ee Reset Values Base Default Factory Default Returns all Configuration items to their factory default settings All Off Turns every on off parameter off and sets all min max lengths to their lowest values All On Turns every On Off parameter on and sets all min max lengths to their highest values This default set is normally used only for troubleshooting It gives the best chance of reading an unknown bar code symbology and also identifies the symbology of each bar code scanned Falcon Management Utility FMU Configuration Settings Symbology Settings Symbology Settings in FMU allow you to select desired symbologies and options for terminal bar code scanning Settings can be applied to entire groups usin
12. 6F dle 10 0 30 P 50 p 70 dct 11 1 31 Q 51 q 71 dc2 12 2 32 R 52 r 72 dc3 13 3 33 S 53 S 73 dc4 14 4 34 T 54 t 74 nak 15 5 35 U 55 u 75 syn 16 6 36 V 56 v 76 etb 17 7 37 W 57 w 77 can 18 8 38 X 58 X 78 em 19 9 39 Y 59 y 79 sub 1A i 3A Z 5A Z 7A esc 1B i 3B 5B 7B fs 1C 3C lt 5C 70 gs 1D 7 3D 5D 7D rs 1E gt 3E A 5E 7E us 1F 3F E 5F del 7F Corporate Headquarters Datalogic S p A Via Candini 2 40012 Lippo di Calderara di Reno Bologna Italy Telephone 39 051 3147011 Fax 39 051 726562 v DATALOGIC www mobile datalogic com Datalogic Mobile Inc 1505 Westec Dr Eugene OR 97402 Telephone 541 743 4800 Fax 541 743 4900 2007 Datalogic Mobile Inc R44 2699 Rev B 6 07
13. Assign Fackages a 19 Update Terminal s NOW iuris 19 EX siae nella edi 19 cie 20 VION sa 21 Help E E E E HU 22 Toolbar ia T ld 23 Printing Repo ue E 23 Chapter 3 FMU Operation is ici 25 dl Pr 25 Managing Serveis easar toene ell 2 LOSS 25 Adding Server aiar 26 Deleting a Semeraro ole leali 27 DServerEtrorLog ieri iena dala 27 Viewing or Editing Server Properties iii 27 Working iuge rejorge risa 29 Adding A ROU a C 29 Group Configuration Settii S mcr 29 Deleting a Group mee 30 Renaming a Group sisse iese i rebote tatem e ii 31 Adding and ASSIGNING Packages eiit tdem seni teta vee aldo ea rbi xui 31 AGING a PACKAGE ias ioliisia 32 Adding Files to a Package sms 32 Adding a Firmware Image File iicet aaa 34 Miewingra File LISt E e o ria 35 Assigningia PaeKage usado lio 36 TSTMS taa tea cand 36 Addr Temas ET 37 THEM Al SOT mm 37 Terminal Checicl isaac iii 37 Delete Terminal sessions 38 ii Falcon Management Utility FMU Terminal Properties ccrte rng evens ect cr ade c i y a ag uh vat a e ee E m ua an 38 WOKING WI ll RETE SED 39 File Propertios ciale areali ale 39 Pierre ER 39 Chapter 4 Configuration Settings 0 i 41 i um nia elabora i 41 Gonfiguration Settings arruola 41 cL 42 Symbology Settings siasi aeris ise euet icol uiua x eM NUS que RES 43 Device
14. address as End User shall provide to Datalogic in writing Notices to Datalogic shall be sent to the attention of Datalogic Mobile Inc General Counsel 1505 Westec Drive Eugene OR 97402 or such other address as may be specified by Datalogic in writing All notices shall be effective when received with evidence of receipt 11 3 Waiver If either party fails to perform any of its obligations under this Agreement and the other party fails to enforce the rel evant provisions such failure to enforce shall not prevent later enforcement of those provisions 11 4 Assignment Datalogic may assign this Agreement or any of its rights under this Agreement without giving prior notice to End User End User may not sublicense assign pledge lease rent or otherwise transfer this Agreement and the rights under it whether voluntarily or by operation of law without Datalogic s prior written consent No attempt to assign or transfer in violation of this provision shall be valid or binding upon Datalogic 11 5 Severability Should any clause or section of this Agreement be determined to be invalid or unenforceable that provision shall be interpreted so as to most closely reflect the original intent of the parties in an enforceable manner and the remainder of the Agreement will remain in full force and effect 11 6 Governing Law This Agreement shall be governed by the laws of the State of Oregon United States of America excluding choice of law provisions
15. applicable Delete Del Deletes the selected data when applicable Rename Enter the desired text to rename the selected component Falcon Management Utility FMU Menu Figure 9 View Menu B wv EMU Toolbar Large Icons Small Icons List Details Explore Terminal Configuration Terminal Report Server Error Log Clear Server Error Log Go To gt Refresh FMU Toolbar Shows hides the Toolbar Large Icons Displays list view in Large Icon mode Small Icons Displays list view in Small Icon mode List Displays list view in List Icon mode Details Displays list view in Details mode Explore Initiates a connection with the selected terminal allowing you to browse the terminal s contents You can drag amp drop files to or from a terminal See Exploring an RF Terminal on page 55 Terminal Retrieves configuration data for the selected terminal See Ter Configuration minal Configuration Settings on page 56 Terminal Report Displays the Terminal Report for the selected terminal See Ter minal Report on page 58 and Terminal Report on page 58 Server Error Log Displays the Server Error Log Report when a server is selected Clear Server Error Removes previous entries from the Server Error Log Log Refresh Refreshes the FMU User Interface User s Manual 21 About FMU Figure 10 Go To Menu Go To gt Bac
16. control 77 D Datalogic MIBs 60 Delete Terminal 38 Deleting a Server 27 device partnership 78 Device Settings 44 DHCP Enabling on terminal 52 Setting up Server 61 User s Manual INDEX F Falcon Management Utility 78 FAST 78 File Add File 19 Add Group 18 Add Package 19 Add Server 18 Add Terminal 18 File List 35 File Menu 18 File Properties 39 Files Adding 32 Firmware Image 34 FMU s Technology 11 G Glossary 77 Group Configuration Settings 29 Deleting 30 Renaming 31 Groups 16 29 About 16 Adding 29 Adding a Group 29 I Installation 4 Invalid Characters 78 IP address 50 52 81 Index K Keystrokes entered by user x L List View 14 M Map Network Drive 72 Menubar 14 18 File Menu 18 MIB 79 MIB Files 59 Network ID 79 Network Settings 45 P Package Assigning 36 Packages 17 Adding a Package 32 Adding and Assigning 31 Adding Files 32 portable data assistant PDA 79 portable data terminal PDT 79 Printing 23 Properties Terminal 38 82 R Registration x Reset Values 42 RF card 79 RF Connectivity 64 p S Sample Reports 75 Server About 16 Server Error Log 27 Server Name 26 28 Server Properties 27 Service Architecture 9 Shortcut Menu 15 Single Server Support 9 SNMP 79 SNMP Concepts 59 start button 80 Start Page 22 Style Conventions x style conventions x Supported portables 4 Symbology Settings 43 System Fil
17. controls are buttons that allow the user to select options and scroll bars that allow the user to move through a document or posi tion text in a window 77 Glossary Device Partnership DHCP DNS Server Falcon Config Falcon Desktop Utility FDU Falcon Management Utility FMU FAST Firmware Image FMU Console FMU Server Gateway Group Invalid Characters IrDA ISBN 78 A registry key on a Windows CE device that a desktop computer uses to identify the device when it is connected The key defines values for synchronization file conversions and backup and restore information which enable multiple Windows CE devices to con nect to the same desktop computer A device partnership is created the first time you con nect a Windows CE device to a host PC Dynamic Host Configuration Protocol used to automate the configuration of computers that use TCP IP Domain Name Server aka Domain Name Service is a server that resolves IP addresses from host names Falcon Config is a control panel on Windows Mobile that encapsulates FMU and can optionally also contain FDU Falcon Desktop Utility FDU allows Datalogic Windows administrators to configure Falcon Windows CE terminals to control individual user access A Datalogic Windows based management application for managing the configuration set tings and updating the operating system and applications automatically from a server using the wireless network syste
18. efficiently FMUS User Interface has a similar look and feel to standard Windows Explorer tree view list view design The left pane displays the Tree View listing the FMU components the right pane displays the List View containing details and options available for the selected component 13 About FMU Menu Toolbar Start Page j Shortcut _ Menu Tree View Figure 3 FMU Interface i Falcon Management Utility File Edit view Help GOUBNDO YES Eps Add Group Delete Server Error Log Clear Server Error Log EWILLIS FMU Server Port 2150 Terminals Add TN Domain P 10 1 62 56 8 Available Packages A dex E New Package amp Server Error Log Clear Server Log Properties Location C Program FilesiPSC FMU Server Copy Files No B Properties Allow Older Firmware No List View 14 Most features of FMU can be accessed several different ways Menu Access items from the Menu by clicking on the desired option then selecting a command See Menu for a detailed description of each menu item Toolbar Buttons on the Toolbar provide shortcuts to commonly used features Tree View Click on a component in FMUS left pane Tree View to access its features Information and available options will display in the right pane List View List View When an option is selected in the Tree View the List View in the right pane will display available c
19. is used by the FMU server to communicate TCP 3453 with terminals Required for file transfers and firmware updates FMUTrapshot Required for file transfers Required for terminal UDP 2151 a server communications FMUWorkstation This port is used for communication between the FMU TCP 2150 i workstation and server MN Opening ports in a firewall can create a security risk and leave your computer vulnerable Only open ports that are absolutely needed CAUTION User s Manual 65 Troubleshooting To manually open ports in the Windows Firewall with Windows XP SP2 installed 1 Go to Start gt Control Panel gt Security Center 2 Click on Windows Firewall Manage security settings for Windows Firewall a General Exceptions Advanced Y Y Windows Firewall is helping to protect your PC Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through the Intemet or a network Y os This setting blocks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab C Dont allow exceptions Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored Y Off not recommended Avoid using this setting Tuming of
20. on page 8 Define Configuration Settings See Chapter 4 Configuration Settings on page 41 Add Terminals to FMU See Adding Terminals on page 37 Update Terminals See Updating Terminals on page 51 and Updating RF Terminals on page 55 MN FMU will override any previously defined settings on a terminal CAUTION User s Manual Getting Started Overview This section covers the following topics e Introduction on page 2 e Before You Begin on page 5 e System Requirements on page 4 e Setting Up FMU on page 8 e FMU Server Architecture on page 9 Introduction Datalogic Mobile Falcon Management Utility FMU is designed to help you install configure and manage your deployment of Windows based Datalogic mobile computers and PDAs Advantages FMU can manage multiple terminals simultaneously over a wireless network on a USB bus or via ActiveSync FMU sets a new industry standard using the latest technology to create a reliable automated and easy to use system for remote management of terminals e Lower deployment cost new terminals are automatically config ured e Lower maintenance cost automated rapid deployment of configu ration firmware and files e Better maintained hardware Faster recovery times 2 Falcon Management Utility FMU Introduction Features User s Manual FMU is included with Windows based Datalogic mobile computers FMU prov
21. on page 51 FMU allows you to view and print server log data as well as system reports for individual terminals System reports include scanner network terminal hard ware configuration and pertinent OS data User s Manual 23 About FMU 24 NOTES Falcon Management Utility FMU Chapter 3 FMU Operation Overview This section covers the following topics Managing Servers on page 25 e Working with Groups on page 29 e Adding and Assigning Packages on page 31 e Terminals on page 36 e Working with Files on page 39 Managing Servers This section contains the following information e Adding a Server on page 26 e Deleting a Server on page 27 e Server Error Log on page 27 e Viewing or Editing Server Properties on page 27 User s Manual 25 FMU Operation Adding a Server If you installed the complete system you do not need to specify the initial server information During a complete install a local server is automatically created for you Additional servers can be added after installation ll To add a server you must select the FMU Start Page at the root level of the FMU Tree View To add a server On the File menu click Add Server to open the Add Server dialog Figure 12 Add Server Add Server Name Server Path Server Settings Domain Name or IP Address CI Copy files and images to server C Allow older version
22. the Licensed Products End User and Datalogic Mobile Inc its subsidiaries and affiliates Datalogic and governs the licensing of the Licensed Products by Datalogic to End User Any software provided along with the Licensed Products that is associated with a separate end user license agreement is licensed to you under the terms of that license agreement Datalogic and End User agree as follows 1 Definitions 1 1 Authorized Use means End User s Use of the Licensed Products exclusively with Datalogic Mobile Product s solely for End User s internal business purposes 1 2 Documentation means materials such as user s guides program reference guides quick reference guides manuals or similar materials associated with or related to the Datalogic Product whether in printed online or other form 1 3 Licensed Products means the Software and Documentation acquired by End User 1 4 Software means the Falcon Management Utility Software and any other software or computer program of Datalogic or its third party licensors in machine readable form acquired by End User including any related update or upgrade such as enhance ments or modifications whether obtained directly or indirectly from Datalogic 1 5 Proprietary Information means all a source code software documentation and any related internal design system design data base design algorithms technology technical data or information implementation techniques and trade s
23. warehouse wa exe Warehouse Application Any Any Any BINARY Source Displays the filename and the full path to the file Destination Displays the file s destination on a terminal Terminal The file will only be sent to terminals that are the specified model Keyboard The file will only be sent to terminals that have the specified key board RF Card The file will only be sent to terminals that have the specified RF Card Language This option applies only to firmware image files File Type Identifies file types File Version Displays version data for firmware image files If not specified files will be sent to all terminals 35 FMU Operation Assigning a Package Assign packages allows you to assign packages to the selected group All pack ages that are available to the selected group will appear To assign packages 1 Select the group or package to which you want to assign a package 2 From the File menu select Assign Packages to open the Assign Pack ages dialog This displays available packages within the server El Assign Packages Shipping x Check the packages that will be assigned to this group ig 1 Files I ivi Warehouse Files 3 Select or deselect package s by checking or unchecking the boxes next to the package names 4 Click OK to assign the selected packages Itis recommended that you do not assign two or more packages containing the same mod
24. x Chapter 1 Getting Started iii tina 1 Quick Start estaa tia D T 1 A iene iii siaieginonzadec ace e vision a lacci io ia rino 2 INTTOGUGHON t EL 2 AGVANIAGOS e 2 ESatures ep TE 3 System Requirements errado ita 4 Supported portables ena lic alter 4 System Requirements smania tallado italia 4 Before YTOU BEN session 5 Establish Communication to Terminals i 5 Iristalling EMI sas lb la ia 5 FMU Installation Options esmas 5 Firewalls andFile SW atin sionistas 6 Usino Firewalls cimas dr 6 setting Up File SHA srta 6 Setting Up FEMU c 8 Complete Syster pirita asiaticos 8 Separate Workstation Server iii 8 FMU Server Architecture sora ais 9 Single Server SUPPOR escitas tae 9 Multiple Server Support 10 Chapter 2 About FMU eee ecc tinc et eese toc E uxo C een eas enced 11 GI I 1 11 I MU S Techtriology rurasa a 11 EMUPServer and Client 25 2 tartas 12 Maintaining Current Filles o tol ai 13 User MONACO seis 13 User s Manual i FMU COMPONEN rina YE Ru ead Ouen xta Euer ERE ud 15 FMU Stant Page sisas leia 15 SII EE 16 GIOUPS RU IL 16 eerie m 16 Assigned PACKAGES uei op ove Eb Eua eM ex ice 17 Terminal ssaa leale na 17 Available Packages insane rei 17 MENU irrita 18 gre lariana penali 18 o nl iaia fatale Na 18
25. 2 Double click the Services icon WW Administrative Tools File Edit View Favorites Tools Help Qs M O Ux Search Folders E gt xc 1 Gi Address 48 Administrative Tools Name Size Type Date Modified 3 component Services 2KB Shortcut 5 12 2003 12 27 PM 2 Computer Management 2KB Shortcut 9 27 2004 8 10 AM GData Sources ODBC 2KB Shortcut 12 5 2003 11 10 AM E Event Viewer 2KB Shortcut 5 12 2003 12 30 PM E Local Security Policy 2KB Shortcut 5 12 2003 12 30 PM EE Microsoft NET Framework 1 2KB Shortcut 9 23 2004 1 41 PM En Microsoft NET Framework 1 2KB Shortcut 9 23 2004 1 41 PM Ep Microsoft NET Framework Co 1KB Shortcut 6 13 2003 12 48 PM Ep Microsoft NET Framework Wi 1KB Shortcut 6 13 2003 12 48 PM IS Performance 2KB Shortcut 3 9 2004 10 31 AM ha Server Extensions Administrator 2KB Shortcut 5 12 2003 1 06 PM Services 2KB Shortcut 10 15 2004 9 35 AM User s Manual 69 Troubleshooting 3 Double click FMU Server to display its Properties File Action View Help cs meras e Sy Services Local amp Services Local FMU Server Stop the service Restart the service Description Manages PSC Inc Falcon Mobile Computers Extended Name Description Status By error Reporting Ser Allows erro Started By Event Log Enables ev Started Sa Fast User Switching Provides m Sis Help and Support Enables He Started SEA HTTP SSL This servic
26. 2 5 Codabar Code 93 Code 128 Universal Product Code A UPC A Universal Product Code E UPC E European Article Numbering 1 3 EAN 13 European Article Numbering B EAN 8 UPC EAN Extensions Code 11 MSI Ames v Ge amp amp amp amp 0 0 0 0 E These settings do not apply to all terminals Within this dialog you can modify configuration values for the selected termi nal See Configuration Settings on page 41 for a detailed description of each configuration option When exiting click OK to save any changes to the terminal configuration updated the defined group settings will be applied overwriting changes made with l otela Since terminal settings are superseded by group settings the next time the terminal is Terminal Configuration User s Manual 57 Terminal to FMU Server Communications Terminal Report Mgmt Utility Client EW On units with Direct Connection wait until the FMU Update or Mgmt Utility Client dialog on the terminal indicates Idle mode before selecting this option A Terminal Report lists the following information e Scanner settings e Device settings e Network settings FDU settings To access a terminal report 1 Expand the view of the terminal you want to configure by clicking on the plus sign to the left of the terminal 2 Click on View Report in the terminal List View pane N Terminal TASKS F40005870 Group default
27. DATALOGIC an e gt gt I NA Falcon Management Utility r gt c c Falcon Management Utility al i nj User s Manual Datalogic Mobile Inc 1505 Westec Dr Eugene Oregon 97402 Telephone 541 743 4800 Fax 541 743 4900 An Unpublished Work All rights reserved No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of Datalogic Mobile Inc or its affiliates or subsidiaries Datalogic or Datalogic Mobile Owners of Datalogic prod ucts are hereby granted a non exclusive revocable license to reproduce and transmit this documentation for the purchaser s own internal business purposes Purchaser shall not remove or alter any proprietary notices including copyright notices contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation Should future revisions of this manual be published you can acquire printed versions by contacting your Datalogic representative Electronic versions may either be downloadable from the Datalogic Mobile website www mobile datalogic com or provided on appropriate media If you visit our website and would like to make comments or suggestions about this or other Datalogic publications please let us know via the Contact Datalogic page Disclaimer Datalogic has take
28. E Entire Network E Microsoft Terminal Services E 9 Microsoft Windows Network s ATEM E 3h Spss El gf Wms E da Workgroup E Y web Client Network Make New Folder 6 Click Finish to close the Map Network Drive dialog 7 Ifthe Enter Network Password dialog appears enter your user name and password Connect As By default you will connect to the network Folder as INSTMACHI kchocolate To connect as another user enter their user name and password below User name I Password 8 Click OK to complete the setup This creates the share between your computer and the servers configuration files You are now ready to use FMU User s Manual 73 Troubleshooting Technical Support Datalogic Mobile Website Support The Datalogic Mobile website www mobile datalogic com is the complete source for technical support and information for Datalogic products The site offers the Datalogic TekForum product support product registration war ranty information product manuals product tech notes software updates demos and instructions for returning products for repair Datalogic Mobile Website TekForum Search for information on the TekForum on the Datalogic home page Browse the TekForum to find answers to your questions about common technical issues Reseller Technical Support An excellent source for technical assistance and information is an authorized Datalogic reseller A res
29. FMU servers to per form automated group updates A Management Information Base MIB is a file that defines a set of SNMP variables and their types and usage There are a number of standard MIBs available depending on the information being managed 59 SNMP Interface Datalogic MIBs Beyond the standard values SNMP allows manufacturers to define their own private MIBs For example Datalogic has been assigned a MIB by the Internet Assigned Numbers Authority that allows Datalogic to define SNMP values relating specifically to devices that we manufacture Within the Datalogic MIB several categories of values have been defined including scanner configu rations terminal power configurations and terminal network parameters The format of a MIB follows rules laid out in the appropriate standards allow ing the manufacturers of network management tools such as HP OpenView IBM s Tivoli Computer Associates Unicenter and CastleRock SNMPc to make use of the MIBs developed by manufacturers The MIB can be processed by following the procedures used by the management tool allowing for the proper display of SNMP values retrieved from the agent For example if the Datalogic MIB is loaded into OpenView the administrator can then view all of the values defined by Datalogic using the names assigned by Datalogic as well as a brief explanation of what each value represents This will also allow the administrator to update most values and p
30. SIBILITY OF SUCH DAM AGES 9 Government Restricted Rights International Use The Licensed Products are provided with Restricted Rights Use duplication or disclosure by the U S Government is subject to the restrictions for computer software developed at private expense as set forth in the U S Federal Acquisition Regulations at FAR 52 227 14 g or 52 227 19 or in the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 c 1 ii whichever is applicable If End User is using the Licensed Products outside of the United States End User must comply with the applicable local laws of the country in which the Licensed Products are used with U S export control laws and with the English language version of this Agreement 10 Termination 10 1 Either party may terminate this Agreement or any license granted under this Agreement at any time upon written notice if the other party fails to comply with any material term or condition Datalogic may terminate this Agreement immediately in the event that End User i fails to pay any amount that is due within thirty 30 days of receiving a written demand ii breaches any provision of this Agreement unless such breach is corrected or cured within fifteen 15 days after receipt of written notice from Datalogic iii transfers any substantial part of its business or in any manner ceases to continue its business or experiences any material change or transfer in its managem
31. Settings e UE 44 Network Settings re EE 45 EDU Gonfig ration Setllgs oci irrito in arie 46 PD Imager Settings macia dialers 47 Chapter 5 Terminal to FMU Server Communications ine 49 e M aidaa 49 Direct COMME CU aiio biet topic laden iia ras 50 Enabling a Terminal for FMU with Direct Connect ii 50 Explore TAMNA adas 51 UpdatingiTerminals eR alia na 51 FAP wei a 52 Enabling Terminals for RF Connectivity iana aea anain 52 Exploring an RF Terminal ail 55 Updating RF Termilials 225 ornari dd eee ee ron etus 55 Update Terminalls NOW siria acierta dE Red 55 Scheduled Update TIMO usara illo e laa 56 Terminal Configuration Settings ierit alinea 56 Terminal REPOTI e a E be 58 Appendix A SNMP Interface cccssccssssesseeeesseecenseeeeeseesesneanenseeeeesnansnseeeeenseesnseeeenseas 59 eU EE 59 SNMP CONCOPiS Nm 59 MIB FEIIGS argilla eil alain 59 Datalogic MIDS cuca 60 Additonal IRGSOUNCES sr 60 Appendix B DHCP Server Setup c c0ciiizii ioni 61 Seiting up your DHCP Server sure Sach uu 61 Appendix C Troubleshooting oireen aai rn 63 OVEelvieW pinnacle 63 num eeu 64 User s Manual iii Windows FirewWall ISSUSS iii 65 How to Open Ports in the Windows Firewall ui 65 Network Domain File Transfer Troubleshooting i 69 Windows XP HOMES areata dea 72 Cr
32. Shift F Adds new files to the selected package See Adding Files to a Package on page 32 Add Firmware Ctrl Shift l Adds a firmware image file to the selected package Image File See Adding a Firmware Image File on page 34 Assign Packages Adds or removes packages assigned to the selected group See Assigning a Package on page 36 Update Terminal s Now Figure 7 Update Terminal s Now Menu File Add gt Assign Packages Update Terminal s Now Exit When Update Terminal Now is selected the server will send a message to each terminal indicating that the terminal needs to be updated The terminal oper ator will be instructed on how to proceed The selected terminal or group is then updated immediately See Updating Terminals on page 51 and Updat ing RF Terminals on page 55 OTE All terminals are updated automatically after a reset or reboot User s Manual You can specify either an individual terminal or an entire group Exit Quits the FMU application 19 About FMU 20 Figure 8 Edit Menu x Cut Ctrl x Copy Ctrl C Paste Ctrl Y Delete Del Rename Copy Ctrl C Copies the selected data into the clipboard so it can be pasted in Cut Ctrl X Moves the selected data into the clipboard to be pasted in another location another group or server Paste Ctrl V Pastes data stored in the clipboard to the selected item within FMU when
33. abled on the remote computer where the files are located 6 Ifyou are running Windows XP Professional on the workstation you must enable file sharing and give the Domain user exclusive rights to the files If you want to retrieve files from a computer inside another domain you will have to copy the files to the computer within the Domain where the server is located 7 To ensure security shares should be created and permissions given to the Administrator specified in step 6 See documentation for your Windows operating system for information It is recommended that the default Packages folder located at C Program T Fi les Datalogic FMU Workstation be used to collect any files that need to be transferred to the terminals and the server This folder will need to be shared User s Manual 71 Troubleshooting Windows XP Home Creating a Share in Windows XP Home Installing the Server Only component using XP Home The following procedure is only necessary if you are installing the Server component otely to a separate computer from the FMU Workstation If you have performed a Complete Install and FMU Workstation and Server are on the same computer no additional steps are necessary unless you intend to allow access from external workstations Windows XP Home Setup Windows XP Home does not allow for an Active Directory domain If install ing on a system running Windows XP Home for a separate Server component you must com
34. al support Potential Problems e IP address issue duplicate address on terminal Turn off the terminal and attempt PING again e Run tracert command to determine location of breakdown of connectivity For more information on the Ping commana go to the command prompt on the PC and type PING For more information on the trace route command go to the command prompt on the PC and type tracert 64 Falcon Management Utility FMU Windows Firewall Issues Windows Firewall Issues How to Open Ports in the Windows Firewall To work correctly the FMU server must be able to send and receive informa tion over the network The information enters your computer through an inbound port After you turn on a firewall the firewall will not allow FMU to use these inbound ports You must make some adjustments for FMU Server to communicate with the terminals The host PC must have the correct inbound ports open in the firewall to allow this information to pass through Table 4 is a list of ports with instructions on manually opening the ports that the Host PC can communicate correctly with the terminals Following Table 4 are step by step instructions for manually opening ports in Windows Firewall These instructions are specific to Windows XP with Service Pack 2 SP2 installed For other types of firewalls or Windows Firewall prior to SP2 please refer to the documentation for your product Table 4 Inbound PC Ports FMUFast This port
35. all card shaped device installed in a terminal that allows wireless connection and communication with a network Server Activity Log This log displays server actions and errors A menu that is displayed for a selected object usually accessed by right clicking the mouse over the selected object The menu contains commands that are contextually rele vant to the selection in the Tree View SNMP is the standard protocol for managing devices on a network Simple Network Man agement Protocol SNMP is a standardized protocol for network management services using a client server model The network management program client issues queries and commands to the remote device 79 Glossary SSID Start Subnet Mask Symbology Terminal Tracert Tree View Ul Uniform Resource Locator URL USB Web Server 80 Secure Set Identifier 32 character unique Identifier a sequence of characters that uniquely names a wireless local area network WLAN This name allows workstations to connect to the desired network when multiple independent networks operate in the same physical area Start an opens the Start menu The Start menu contains a list of the available appli cations applets and utilities on the device Number used to identify a subnetwork so that an IP address can be shared on a Local Area Network LAN A symbology is a protocol for arranging the bars and spaces that make up a particular kind of bar code A b
36. ar code is made up of numbers letters and computer recognized characters that can be represented in a combination of bars and spaces There are cur rently over 400 bar code symbologies that serve different uses industries or geographic needs An individual unit attached to an FMU network Trace Route A utility command to determine TCP IP packet routing The list of items that appear in the left pane of the FMU Console User Interface The address of a resource on the Internet URL syntax is in the form protocol host localinfo where protocol specifies the means of returning the object such as HTTP or FTP Host specifies the remote location where the object resides and localinfo is a string often a file name passed to the protocol handler at the remote location Also called a Uni form Resource Identifier Universal Serial Bus is a hardware standard for connecting PCs with peripheral devices including PDTs PDAs mobile computers cameras printers mice scanners etc The web server can perform several different actions including generating a web page containing statistics relating to performance of the mobile computer and creating an inter face for interaction with the terminal to configure system behavior Falcon Management Utility FMU NET 11 A Add Server 18 Adding a Server 26 Adding a Terminal 37 architecture 9 Basic Files 39 C Complete System 8 Configuration Settings 41 context sensitive help 77
37. c Dock if unattended Terminal Configuration Settings For diagnostic purposes you can display an individual terminal s configuration settings This view is similar to the group configuration view however the data within this view reflects settings on the selected terminal updated the defined group settings will be applied overwriting changes made with lE Since terminal settings are superseded by group settings the next time the terminal is Terminal Configuration OTE 56 Mgmt Utility Client On units with Direct Connection wait until the FMU Update or Mgmt Utility Client dialog on the terminal indicates Idle mode before selecting this option fe M To access terminal configuration settings 1 Expand the view of the terminal you want to configure by clicking on the plus sign to the left of the terminal Falcon Management Utility FMU RF Connection 2 Click on Terminal Configuration in the terminal List View pane Terminal e F40005870 Group default View Report IP Address 127 0 0 1 Terminal ge Terminal Configuration Last Date 2004 10 13 Last Time 15 03 40 Properties Configuration B Model Falcon 4410 4420 Color Radio Cisco 802 11b Keyboard 26 Key 3 Terminal Configuration will open 9 Configuration F40005870 Device Settings Network Settings FDU 2D Imager Value Code 33 Trioptic Pharmacode 39 Code 32 Standard 2 5 1
38. cation during install the default folder is C Program Files Datalogic FMU Workstation Pack ages Since shared drives are tied to individual login names if more than one login is used for the same workstation sharing must be enabled for each login name that will be using FMU File Sharing with Windows XP Home Special considerations are necessary if you are using Windows XP Home Refer to Creating a Share in Windows XP Home on page 72 in the Trouble shooting section for more information File Sharing with Windows XP Professional Under Windows XP Professional you must enable file sharing and give explicit permissions to the Domain users that will be accessing files server Getting Started Setting Up FMU Depending on the type of install you selected Server Install Workstation Install or Complete System the process for setup will vary Complete System If you did a Complete System install both FMU Console and Server on the same computer use the following steps to set up FMU 1 di Open FMU Console by choosing it from the Start menu A Default Group is created automatically for you during installation If you want to assign terminals to a group other than the Default Group create the group s to which you want to add the terminals before proceeding see Adding a Group on page 29 Set up terminals to communicate with FMU see Enabling a Termi nal for FMU with Direct Connect on page 50 and Enabli
39. dress Enter the IP Address of the terminal Assigned Displays the group to which the terminal will be attached Group 1 See the PRG for your terminal for instructions on finding the serial number Terminal Check in After a terminal has been enabled for FMU it communicates with the FMU Server upon reboot when placed in a dock or when requested by the server The server uses the defined group settings to update the terminal at the next specified update See Updating Terminals on page 51 and Updating RF Terminals on page 55 User s Manual 37 FMU Operation Delete Terminal To delete a terminal from a group 1 On the Tree View click on the terminal you want to delete from the selected group 2 On the Edit menu select Delete or press the Delete key on your com puter keyboard The terminal will be removed from the group Terminal Properties The Terminal Properties dialog displays properties for the selected terminal See Adding Terminals on page 37 for more information Figure 16 Terminal Properties Serial Number F40005870 IP Address 127 0 0 1 Assigned Group Terminal Properties BS Iv Serial Number View or change the serial number for device IP Address View or change the IP address of the terminal Assigned Group View or change the group to which the terminal is assigned 38 Falcon Managem
40. e 61 discusses setting up a DHCP Server so FMU can use DHCP Discovery e Appendix C Troubleshooting on page 63 provides troubleshooting information and error messages This section also includes contact information for Datalogic Mobile Technical Support e Appendix D Glossary on page 77 lists selected terms used in this manual Reference the Product Reference Guide PRG for your terminal type to get additional information specific to that model User s Manual ix Preface Registration Please take a few moments to register electronically with the Datalogic Product Registration Utility or complete the Product Registration form located on Data logic s website www mobile datalogic com Datalogic values your feedback Registering ensures that you will be informed of the latest product news soft ware updates and future developments from Datalogic Style Conventions Formatting conventions are used throughout this document to provide a con sistent method for representing various screenshots buttons notes and cau tions while you are working with the FMU manual Manual Formatting Conventions CAUTION OTE Keyboard Keys When keyboard keys are Linked with a plus sign for example SHIFT ENTER or Ctrl C hold down the first key while pressing the second key once Keystrokes Filenames paths field selections from a pull down list and data or keystrokes entered by the user are shown in this monospac
41. e actual files being referenced can be kept on the FMU Console worksta tion or on a shared network drive You can also specify that a copy be stored on each local server allowing for updates even if the network connection to the PC where package files are stored is not available Packages can be shared between different groups and package definitions can contain other packages Remote servers need sharing permission for directories that the package files reside in Do not include files larger than the terminal disk space or the files will be ignored See Also e Available Packages on page 17 e Working with Files on page 39 31 FMU Operation Adding a Package Use Add Package Ctrl Shift P to create a new package definition and specify its contents To add a package 1 In Tree View click on Available Packages on the server to which you want to add a new package 2 On the File menu click Add gt Package 3 Type in the name of the new package and then press Enter The package will now be available for assignment to any groups that reside on that server Adding Files to a Package To add files to a package 1 In the Tree View click on the package to which you want to add files 2 On the File menu click Add gt File s to open the Add File s dialog Refer to Figure 13 Figure 13 Add Files Dialog S Add File s Source SINSTMACH2 C warehouse filessapplication files inventory Ist m Desti
42. eating a Share in Windows XP Home ii 72 Installing the Server Only component using XP Home sees 72 Technical SUP POM arepa heresi cemere tiles lo ar erated Leap oda Pa D LA d cS 74 Datalogic Mobile Website Support i 74 Datalogic Mobile Website TekForum cccssccceeeeeeenceeeeeseeneeeeeneaeeeneessneneeeeenenaes 74 Reseller Technical Support serisine ianea aaa a REED E cra 74 Tel phone Technical SUppOFl s eorr i oa aest lanea Iniziata 74 Sample REPONS sia 75 Terminal opor vc estatico delas 75 Appendix D GloSSalby dba 77 iv Falcon Management Utility FMU Datalogic Mobile Falcon Management Utility End User License Agreement NOTICE Your use of the Falcon Management Utility FMU Software and Documentation Licensed Products is conditioned on your accepting and agreeing to the terms and conditions set forth in this Agreement By using the Licensed Products you agree to be bound by the terms of this Agreement If you do not intend to be bound to the terms of this Agreement Datalogic is unwilling to license the Licensed Products to you In such event you may not use or copy the Licensed Products and you should promptly contact the seller of the Licensed Products for instructions on return of the unused Licensed Products for a refund This End User Software License Agreement Agreement is a legal agreement between the entity or person who has pur chased
43. ecrets related to the Licensed Products and b any other trade secrets marked appropriately or identified as proprietary or confidential or any information that End User under the circumstances should recognize as confidential Proprietary Information does not include any information that the receiving party can establish was 1 in the public domain 2 already in the receiving party s possession or rightfully known prior to receipt 3 rightfully learned from a third party not in violation of any other s proprietary rights or 4 independently developed 1 6 Use means storing installing copying downloading accessing executing operating or displaying any portion of the Licensed Products by End User on any hardware device 2 Scope Of License Granted 2 Scope of License Granted 2 1 Unless End User has purchased a multiple user license this Agreement grants End User a license to install a single copy of the Software on a single Datalogic terminal If End User has purchased a multiple user license End User is granted a license to install a copy of the Software on the number of Datalogic terminals authorized on the printed label of the Software package 2 2 The license granted to End User by Datalogic shall be a non exclusive non transferable terminable license to use the Soft ware in machine readable form only solely for End User s internal business purposes This Agreement does not convey owner ship of the Licensed Products to E
44. ed typeface Windows Controls Windows controls including command bar sequences prompts dialog boxes fields pull down lists checkboxes and radio buttons are printed in this bold typeface Input characters are usually given in lowercase no capital letters you may enter them in lowercase uppercase or a combination unless otherwise speci fied When input characters are given in uppercase or a combination of lower case and uppercase enter the characters exactly as shown Cautions indicate an action where there is a possibility of damage to data integrity or data failure Cautions always have the Caution icon to the left Notes provide additional information on a topic including technical details exceptions to instructions and other pertinent information Notes have the notepad icon to the left Falcon Management Utility FMU Quick Start Chapter 1 Getting Started Following is a brief summary of the steps needed to set up FMU for configur ing terminals See the references to each section for further information 1 Read System Requirements on page 4 and Before You Begin on page 5 Set Up Terminals e Establish communication from terminal to host see the PRG for your terminal type e Enable FMU on terminal see Terminal to FMU Server Communications on page 49 Install FMU See Installing FMU on page 5 Set Up FMU See Firewalls and File Sharing on page 6 and Setting Up FMU
45. ed for use with such Licensed Product 2 the use of any Licensed Product designed manufactured or modified to the specifications of End User or 3 End User s modification of the Licensed Products without written authorization from Datalogic THE FOREGOING STATES DATALOGIC S COMPLETE AND ENTIRE OBLIGATION TO END USER CONCERNING CLAIMS OF PATENT TRADEMARK COPYRIGHT OR OTHER INTELLECTUAL PROPERTY INFRINGEMENT CANCELS AND SUPERCEDES ANY PRIOR AGREEMENTS WHETHER ORAL OR WRITTEN BETWEEN DATALOGIC AND END USER CONCERNING SUCH CLAIMS AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST CONTEMPORANEOUS OR FUTURE AGREEMENTS OR DEALINGS BETWEEN DATALOGIC AND END USER WHETHER ORAL OR WRITTEN EXCEPT AS SET FORTH IN A FUTURE WRITING SIGNED BY AN AUTHORIZED REPRESENTATIVE OF EACH PARTY 8 Limitation of Liability EXCEPT AS PROVIDED IN SECTION 8 DATALOGIC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY NOR SHALL DATALOGIC S LIABILITY FOR DAMAGES IF ANY WHETHER BASED UPON CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY STRICT LIABILITY WARRANTY OR ANY OTHER BASIS EXCEED THE PRICE OR FEE PAID BY END USER FOR THE LICENSED PRODUCTS UNDER NO CIRCUMSTANCES SHALL DATALOGIC BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS LOST DATA INTERRUPTION OF SERVICE OR FOR ANY SPECIAL CONSEQUENTIAL CONTINGENT INDIRECT INCIDENTAL PUNITIVE EXEM PLARY OR OTHER SIMILAR DAMAGES EVEN IF DATALOGIC HAS BEEN ADVISED OF THE POS
46. ed to one server however a maximum of 35 50 terminals per server is recommended for optimum performance User s Manual 9 Getting Started Multiple Server Support 10 EMU also enables administrators to manage more than one FMU server from a single console making it easier and more efficient to manage a large distrib uted deployment of terminals Specifically FMU can manage more than one FMU Server which supports WAN deployments Additionally FMU allows administrators to push config urations and applications to a group of terminals in a single process vs one at a time approach Terminals within a specified group can be updated auto matically Figure 2 Multiple Server Support FMU Console Server 2 4 4 Server 1 4 4 m m gm m m m Terminal 4 zd Bees Terminal emina P 4 oE FMU does not limit the number of servers associated to one console however a j maximum of 3 4 servers per console is recommended for optimum performance Falcon Management Utility FMU Overview Chapter 2 About FMU This chapter will introduce you to the concepts of FMU You will find infor mation that will help you to understand FMUS technology and interface You will also find explanations of groups packages and files and how FMU uses them to provide an easy to use automated system for configuring terminals You will learn how you can update a few terminals in a local environment or numerous terminals
47. el of firmware image to the same group You could experience undesired results CAUTION Terminals Terminals represent a physical unit attached to a server as specified by the administrator Terminals can be connected through a wireless network or physically attached to the FMU Server via a Datalogic Dock Terminal Group Assignments Terminals are assigned to a group within FMU If no group is specified the terminal will automatically become part of the Default Group Terminals can easily be moved from one group to another using cut and paste drag and drop or by changing the group assignment within Terminal Properties You can also change the group on the terminal itself 36 Falcon Management Utility FMU Terminals Adding Terminals Terminal Setup Before a terminal can be added to FMU for the first time the terminal must be set up to recognize FMU See Enabling a Terminal for FMU with Direct Connect on page 50 and Enabling Terminals for RF Connectivity on page 52 for detailed information Once you have enabled a terminal for FMU you will not need to perform this step again To add a terminal to FMU 1 Select the group to which you want to add the terminal 2 OntheFile menu click Add Terminal Figure 15 Adding a Terminal S Add Terminal Serial Number F40000352 IP Address 10 1 7114 Assigned Group Shipping Serial Number Enter the serial number for device IP Ad
48. eliminates the need for the FMU Workstation to be running during terminal updates Allow older version firmware updates Select to specify whether the server will allow older OS images to overwrite new ones such as returning to a previous version when troubleshooting Add License Click Add License to specify a license for the selected server a gt amp Add License Main Enter a valid license key for this firmware image Contact your PSC sales representative to purchase a license if you do not have one Cancel This feature applies when upgrading from WinCE 4 2 to WinCE 5 0 Contact your reseller or Datalogic sales to purchase a license The server needs access security permissions to the specified directory See the section entitled Troubleshooting for more information 28 Falcon Management Utility FMU Working with Groups Working with Groups A Group is a defined set of terminals associated with a specific function i e picking receiving etc See Groups on page 16 for more information A Default Group is created with each server installation If you want to create more groups you can add them either before or after you add terminals Adding a Group Add Group allows you to create a new group To add a group 1 In the Tree View select the server where you want to add the group 2 On the File menu click Add gt Group 3 Type a new name fo
49. eller is acquainted with specific types of businesses application software and computer systems and can provide individualized assistance Telephone Technical Support If you do not have internet or email access you may contact Datalogic techni cal support at 541 743 4802 74 Falcon Management Utility FMU Sample Reports Sample Reports Terminal Report See Terminal Report on page 58 for information about accessing a Terminal Report Figure 28 Sample Terminal Report Terminal Report F00000001 Enable Code 39 Yes Enable Checksum No Send Checksum No Full ASCII Mode Yes Minimum Length 0 Maximum Length 20 User ID Single ASCII Character Enable No User ID Single ASCII Character x Enable No Send Checksum No Send Start Stop No User ID Single ASCII Character Y Enable No Minimum Length 6 User s Manual 75 Troubleshooting 76 NOTES Falcon Management Utility FMU 1D Bar Code 2D Bar Code ActiveSync AP ASCII Check Digit Checksum CLSI Context Sensitive Help Control User s Manual Appendix D Glossary Many definitions for this Glossary were taken directly from the Microsoft Developer s Network website at http msdn microsoft com library default asp A traditional linear bar code The code itself contains no information about the item to which it is assigned but represents a string of identifying numbers or letters Two dimensional 2D bar cod
50. ent Utility FMU Working with Files Working with Files File Properties User s Manual Figure 17 File Properties G File s Properties D Source CAD ata warehouse files application files customer_key txt mu m Destination warehouse files Terminal Falcon 4410 4420 Color iw Terminal Filter Keyboard RF Card 52 Key 1O Agere v 26 Key C Orinoco 802 11b C Symbol 802 11b vwitscoSioiib 77777 Source Displays the location of the file s you have selected Destination View or change the file s destination Terminal View or change the terminal type specified which determines which ter minals will be updated If Any is selected all terminals will be updated with the specified file s Keyboard View or change the keyboard type for the terminal to which files will be sent RF Card View or change the RF Card type for the terminal to which the specified file s will be sent About Files File selections are simple file lists selected from a standard Windows dialog box Files are defined and manipulated at a package level See Adding and Assigning Packages on page 31 and Adding Files to a Package on page 32 Firmware Image Files FMU has an integrated mechanism for updating the firmware image on speci fied terminals Firmware updates can be included in a package See Adding a Firmware Image File on page 34 39 FMU Operation
51. ent or control or vi becomes insolvent voluntarily files a petition in bankruptcy becomes the subject of an involuntary bankruptcy proceeding which is not dismissed within thirty 30 days or is otherwise the subject of an action provided by law which is intended to relieve it from any of its debts 10 2 Upon termination of this Agreement End User immediately shall cease using the Software and shall return to Datalogic or destroy all Licensed Products covered by this Agreement and shall furnish Datalogic with a certificate of compliance with this provision signed by an officer or authorized representative of End User User s Manual vii Datalogic Mobile Falcon Management Utility End User License Agreement 11 General Provisions 11 1 Entire Agreement Amendment This document contains the entire agreement between the parties relating to the subject matter contained herein and supersedes all prior or contemporaneous agreements written or oral between the parties This Agreement may not be changed amended or modified except by written document signed by an authorized representative of each party No promise or representation which is not contained herein constituted an inducement to either party or was relied upon by either party in entering into this Agreement 11 2 Notice All notices required or authorized under this Agreement shall be given in writing and shall refer to this Agreement Notices to End User shall be sent to such
52. er 3453 OICP OLDP What are the risks of opening a port User s Manual 67 Troubleshooting 68 6 Enter the Port number refer to Table 4 on page 65 In the Name field enter a name to identify the port you want to open Enter a name that will help you remember the service and the port such as those listed in Table 4 on page 65 You can use any name that you want The name does not have any effect on the functionality It is only to help you identify this exception 7 Select either TCP or UDP and then click OK 8 Click OK to save your changes Once ports have been added make sure they are enabled checked 9 Repeat this process for ports 2150 TCP and 2151 UDP If you are using ActiveSync to communicate with the terminals you will need to ensure that your firewall allows ActiveSync Connection Manager to send receive data over the network Refer to your documentation for more details on this Falcon Management Utility FMU Network Domain File Transfer Troubleshooting Network Domain File Transfer Troubleshooting If any of the files to be sent to a terminal are located on a computer other than the one designated as the EMU Server those files need to be shared Because EMU Server runs as a Windows service you must set up sharing using the fol lowing steps 1 On the computer where FMU Server is installed go to the Start menu and click on Control Panel gt Administrative Tools
53. erty notices contained in the Licensed Products 5 Proprietary Information 5 1 End User acknowledges that Proprietary Information is the confidential proprietary and trade secret property of Datalogic and Datalogic s third party licensors and End User acquires no right or interest in any Proprietary Information 5 2 End User shall not disclose provide or otherwise make available the Proprietary Information of Datalogic or its third party licensors to any person other than End User s authorized officers directors employees agents or contractors all of whom must be under confidentiality agreement or use the Proprietary Information for other than the Authorized Use without Datalogic s prior written consent End User shall take at least reasonable steps to protect the Proprietary Information and shall protect it no less securely than if it were End User s own intellectual property 5 3 The provisions of this Proprietary Information Section shall survive and continue for five 5 years after the termination of this Agreement 6 Limited Warranty Datalogic warrants that under normal use and operation the Software will conform substantially to the applicable Documenta tion for a period of ninety 90 days from delivery to End User During this period for all reproducible nonconformities for which Datalogic has been given written notice Datalogic will use commercially reasonable efforts to remedy the nonconformities End User agrees to s
54. es 39 System Requirements 4 T Technical Support 74 Terminal Adding 37 Exploring 55 Terminal Check in 37 Terminal Configuration 38 Terminal Properties 38 Terminal Setup 37 Falcon Management Utility FMU Index Terminals 17 36 Group Assignments 36 Updating 51 55 Toolbar 14 23 Tree View 14 Troubleshooting 63 U Uniform Resource Locator URL 80 Update Terminal Now 55 Updating Terminals 51 55 USB 80 User Interface 13 W windows controls x Windows XP Home 72 Windows XP Interface 13 X XML 12 User s Manual 83 Index 84 NOTES Falcon Management Utility FMU Index NOTES User s Manual 85 Index 86 NOTES Falcon Management Utility FMU ASCII Character Set The table on this page shows a set of ASCII characters and their corresponding Hex Val ues The Hex Values in this table are needed for setting symbology specific label identifi ers as well as enabling custom prefix and suffix characters ASCII Hex ASCII Hex ASCII Hex ASCII Hex Char Value Char Value Char Value Char Value nul 00 sp 20 40 60 soh 01 21 A 41 a 61 stx 02 E 22 B 42 b 62 etx 03 23 C 43 C 63 eot 04 24 D 44 d 64 enq 05 25 E 45 e 65 ack 06 amp 26 F 46 f 66 bel 07 27 G 47 g 67 bs 08 28 H 48 h 68 ht 09 29 49 i 69 If 0A i 2A J 4A j 6A 0B 2B K 4B k 6B ff 0C i 2C L 4C 6C cr 0D 2D M 4D m 6D so 0E 2E N 4E n 6E si OF 2F O 4F 0
55. es permit the encoding of information about an item in addi tion to an identifying code Two axes or directions are used for recording and reading the codes and the bar size is reduced increasing the space available for data Microsoft Windows communication application that synchronizes a Windows CE or Win dows Mobile device with a Microsoft Windows based host PC ActiveSync can use RS 232 IrDA and USB Access Point used for RF applications American Standard Code for Information Interchange a code for information exchange between computers made by different companies a string of 7 binary digits represents each character used in most microcomputers Any member of the standard code for rep resenting characters by binary numbers A character included within a string of data whose value is used for the purpose of per forming a mathematical check to ensure the accuracy of that data A summation of check digits used to determine if an error has occurred in the transmis sion of data CLSI Inc developer of the LIBS 100 scanning and decoding system The Convert to CLS parameter refers to formatting a Codabar bar code label in the manner defined by CLSI Inc Context sensitive help can tell where you are in a program and can provide assistance with the specific problems you might be having A standardized part of the window that can be manipulated by the user to perform an action or display information The most common
56. eting a Group OTE CAUTION 30 To delete a group 1 In Tree View click on the group you want to delete 2 Onthe Edit menu select Delete 3 The group will be deleted If a group containing defined terminals is deleted data associated with the terminals will be deleted also Those terminals will then be automatically assigned to the Default Group the next time they update The Default Group cannot be deleted but can be renamed You cannot undo this function once it has been performed Any defined configuration settings device specific network symbology and FDU settings will be lost upon deletion of a group Falcon Management Utility FMU Adding and Assigning Packages Renaming a Group To rename a group 1 In Tree View click on the group you want to rename 2 On the Edit menu select Rename 3 Type a new name for the group and then click OK Adding and Assigning Packages OTE User s Manual A Package is a collection of files that will be sent to a terminal or group of ter minals when you assign the package to a group Package definitions are made at the server level You can define the list of files and configure the filter parameters for updating When adding files to a pack age you will be prompted for file source locations and the destination folder on the terminal s When you click on a package in the Tree View the con tents of the package will be displayed in the List View Th
57. f Windows Firewall may make this computer more vulnerable to viruses and intruders OTE If Off is selected the computers within your network may be secured by an external firewall Consult your network administrator before making any changes 66 Falcon Management Utility FMU Windows Firewall Issues 4 Click on the Exceptions tab If you want to view the Port number for a service click Edit eee M Gee Bore ined Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services ji E M File and Printer Sharing IV Incoming Connection VPN L2TP Incoming Connection VPN PPTP IV IP Security IPsec IKE Microsoft Broadband Network Utility M Microsoft Broadband Networking Setup v Microsoft Broadband Networking Tray M Microsoft Broadband Networking Update Remote Assistance C Remote Declan ias Display a notification when Windows Firewall blocks a program AL What are the risks of allowing exceptions 5 Click Add Port re Use these settings to open a port through Windows Firewall To find the port number and protocol consult the documentation for the program or service you want to use Name PSCFAST Port numb
58. firmware updates e e e m Name Enter the desired server Name Domain Name or IP Address Enter the server s Domain Name or IP address Server Path Enter the network location of the server i e myserver company FMU server Copy files and images to server When checked the FMU remote server will keep a local copy of the files associated with packages This eliminates the need for the FMU Workstation to be running during terminal updates The server needs access security permissions to the specified directory See the section entitled Troubleshooting for more information 26 Falcon Management Utility FMU Managing Servers Allow older Select to specify whether the server will allow older OS images to version firmware overwrite new ones such as returning to a previous version when updates troubleshooting The server needs access security permissions to the specified directory See the section entitled Troubleshooting for more information Deleting a Server To delete a server 1 Select the server you want to delete 2 Goto the Edit menu and click on Delete 3 The server reference will be deleted from the FMU Tree View are removed from the Tree View However the server configuration files still reside on the server An uninstall of the server must be performed to completely remove them orela When a server is deleted all groups
59. g the Group Configuration feature For troubleshooting purposes terminal configurations can be applied to individual terminals Figure 19 Configure Symbology Settings de Configuration Shipping Symbologies Device Settings Network Settings FDU 2D Imager Setti Value Enable Code 39 Enable Checksum Send Checksum Full ASCII Mode Minimum Length Maximum Length Enable Aggressive Decoding Read Verification E Trioptic These settings do not apply to all terminals Please refer to Bar Code Parameters in the PRG for the specific terminal model you are using for more information User s Manual 43 Configuration Settings Device Settings FMUS Device Settings configuration capabilities allow you to perform central ized automated updates of selected terminal settings automatically Figure 20 Configure Device Settings F Configuration default i OE Symbologies ings Network Settings FDU 2D Imager Setting Value Beeper Volume 0 Dff 7 Highest 7 Number of Good Read Tones Good Read Beep Tone 0 Lowest 7 Highest Good Read Beep Duration 0 Min 3 Max Send Symbology ID O Off 1 PSC 2 AIM 3 User ID Label Prefix Single ASCII Character 0 Off Label Suffix Single ASCII Character Default CR Label Programming Enable Long Range Trigger Mode Spotting Beam Enable Spotting Beam Timeout 0 25 15 5 2 1 3 1 5 4 2 1 le
60. gned as a multi tier solution because of the flexibility and efficiencies this type of architecture adds FMU uses this technology to provide the struc tured environment needed for data integrity XML is at the core of FMU s data management Its use varies from generating dynamic forms to keeping track of terminal configurations This is accom plished with use of XML schemas providing the flexibility needed to encapsu late the data shared between different layers For our long term plans this is also the best path to becoming platform independent XML provides the abil ity to communicate with external computing systems that would otherwise be unattainable with conventional methods of data storage For more information on this topic go to http www microsoft com http www w3 org XML FMU Server and Client SNMP SNMP Simple Network Management Protocol is the standard protocol for managing devices on a network FMU makes use of SNMP to send and receive configuration information to the terminals The terminals constantly run SNMP which allows FMU to interface with the terminal at any time without requiring user intervention on the terminal Falcon Management Utility FMU User Interface With an SNMP agent always running on the terminal other SNMP based network management tools such as HP Openview IBM s Tivoli Computer Associates Unicenter or CastleRock SNMPpc may also be used to config ure manage the termina
61. hen The eighth digit is a check digit used as a computer validity check it consists of a number between 0 and 9 or an uppercase X for the arabic numeral 10 The data that appears in the right pane when an option is selected in Tree View A Management Information Base MIB is a file that defines a set of SNMP Simple Net work Management Protocol variables their types and usage There are a number of standard MIBs available depending on the information being managed The MIB is used by the management tools to allow them to better support the configuration values pro vided on the terminals such as scanner controls and terminal type information Here used to mean that you should configure the Windows user settings such as the user name password and domain name Microsoft s definition includes some wireless net work IDs as equivalent to SSIDs A grouping of files packages and firmware images A handheld Windows based computer that can be synchronized with a host PC to share files and data Sometimes contains an infrared device to beam information to another unit An industrial strength handheld computer with a keypad navigation keys and a bar code scanner used in inventory retail and warehouse activities to collect data and upload it to a host PC Product Reference Guide It is included on the Product CD that accompanies each Data logic unit Quick Reference Guide A printed copy is included in the box with each unit A sm
62. hoices for that component Falcon Management Utility FMU FMU Components Shortcut Menu Right click the selected item in Tree View to open a shortcut menu Options relevant to the selected component will be displayed EW Options are enabled or disabled according to their relevance to the item selected in 4 the Tree View FMU Components This section contains the following items e FMU Start Page on page 15 e Servers on page 16 e Groups on page 16 e Configuration on page 16 e Assigned Packages on page 17 e Terminal on page 17 e Available Packages on page 17 FMU Start Page The top root level of the Tree View is the FMU Start Page Servers are attached to the Start Page User s Manual 15 About FMU Figure 4 FMU Tree View Falcon Management Utility File Edit View Help QOZCwoYX AW FMU Start Page Building 2 E S default EN Loading g y Receiving Configuration RA Shipping Configuration lt Assigned Packages 4 Assigned P amp Terminals amp p c 85 Available Packages x Application Files Termi nal Warehouse Files FMU Start Page Server D E E Group gt Available Packages Servers A Server represents an FMU Server Each server contains defined groups of ter minals The server component also contains an Available Packages directory which holds def
63. ides administrators with tools for managing the deployment of terminals including e Individual Diagnostic Terminal Update e Group Terminal Update e Wireless Connectivity e Multiple Server Support On Demand Updates e Automated Terminal Updates e Scheduled Terminal Updates FMU encapsulates all aspects of terminal configuration into a single central ized interface For example FMUS intuitive user environment provides an interface that allows you to perform firmware upgrades terminal configura tion network setup and terminal monitoring via the Explorer style interface Administrators can manage their terminal deployment on either an individual or group basis A group is a set of terminals that perform the same function e g shipping or cycle counting or price verification FMU allows administrators to gain additional management capabilities Spe cifically administrators can now manage a deployment of PDTs across a wide area network WAN as well as take advantage of additional automation capa bilities FMU is an essential tool for managing a large deployment of terminals grouped into different functional categories FMU makes managing the differ ent groups easy With groups of terminals configuration settings can be applied once and distributed to each terminal in the group automatically The distribution of applications to a group of terminals can be easily accomplished in the same one step manner Using wireless network
64. ilar charges Any such charges or taxes will be added to the price or separately invoiced to End User unless End User provides Datalogic with a certificate of exemption from the applicable taxing authority 3 2 Any copying installing reproduction reverse engineering electronic transfer or other use of the Licensed Products on other than the number of Datalogic terminals for which End User has purchased a license or on any non Datalogic equipment will be a material breach of this Agreement However Datalogic may elect not to terminate this Agreement or the granted license but instead may elect to notify End User that End User is deemed to have ordered and accepted a license for each breaching use End User shall pay Datalogic the applicable list price fees as of the date of such breach as determined by Datalogic 4 Intellectual Property Falcon is a registered trademark of Datalogic Mobile Inc and its wholly owned subsidiaries and Falcon Management Utility and FMU are trademarks of Datalogic Mobile Inc The license set forth in this Agreement does not transfer to End User any owner ship of Datalogic s or its third party licensors copyrights patents trademarks service marks trade secrets or other intellectual property rights and End User shall have no right to commence any legal actions to obtain such rights End User shall not remove modify or take any other action that would obscure any copyright trademark or other intellectual prop
65. ile to open the Add Firmware Image dialog Refer to Figure 14 Figure 14 Add Firmware Image 0 Add Firmware Image Firmware Image Select firmware image based on terminal type Terminal Images Not Found Manually select image Rc QE WWAMwWProjectsi rchivest4410CWlmagesv2_211R96 8045 img Firmware Information Version 2 21 Terminal Type Falcon 4410 4420 Color Language Western European Select firmware Select to have FMU automatically detect images in the Worksta image based on tion Devices directory terminal type Terminal Choose the image file from the dropdown menu Manually select When selected allows you to enter the filename or browse to the loca image tion where the firmware image is located Select image file Enter in the path filename or browse to the file s location and select it Firmware Displays the version of the firmware image and the type of terminal it information is for 34 Falcon Management Utility FMU Adding and Assigning Packages Viewing a File List User s Manual The List View displays the files contained within the Package selected in the Tree View To view a file list Click on a Package to view the files contained in it Source Destination Terminal Keyboard RFCard Language File Type File Version ED c warehouse inv bt Warehouse Application Any Any Any TEXT 8D c
66. in multiple remote locations This section covers the following topics e FMUS Technology on page 11 e User Interface on page 13 e FMU Components on page 15 e Menu on page 18 e Toolbar on page 23 FMU s Technology User s Manual Microsoft NET Framework FMU was developed using the Microsoft NET Framework which provides an environment for extensibility Future revisions of FMU will allow the FMU Server components to be deployed on different platforms as well as to inter face with different wireless devices The Common Language Runtime provided by Microsoft to run applications is supported on a wide variety of devices This simplifies the task of creating one application to run on multiple devices making development fast and effi cient The Runtime also has security features which greatly enhance software reliability 11 About FMU 12 For more information on this topic go to http www microsoft com Internet connection required XML What is XML XML is defined as Extensible Markup Language XML Although it was orig inally created to be used for data on the web it also provides a robust non proprietary persistent and verifiable file format for storing and or exchanging data off the Web How does FMU use this technology XML has become an integral part of the Microsoft Windows DNA archi tecture for data distribution and communication between multiple tiers FMU was desi
67. ined sets of files e Managing Servers on page 25 SNMP Interface on page 59 e Adding and Assigning Packages on page 31 Groups Each Group represents a collection of specified terminals with common func tionality Each group contains settings for configuration hardware network and symbology settings assigned packages and a list of assigned terminals You can create any number of groups on a server On installation of a server a Default Group is created automatically Expand the server component to view or change the settings for the Default Group See Working with Groups on page 29 Configuration Group Configuration allows you to view or change configuration items for the specified group 16 Falcon Management Utility FMU FMU Components See Group Configuration Settings on page 29 Assigned Packages Assigned Packages provides a list of those packages assigned to the selected group When selected the list of packages for that group will display in the List View See Assigning a Package on page 36 for more information Terminal Terminals appear within the group to which they are attached Each terminal represents a physical Device as specified by the administrator and confirmed by the server Any number of terminals can be added to a group See Terminals on page 36 for more information Available Packages Available Packages represent a set of files that can be a
68. k Ctrl B Refresh Forward Ctrl F Up One Level Ctrl U Start Page Ctrl H Back Ctrl B Will move the view back to the previous Tree View selection Forward Ctrl F Will move the Tree View selection forward if you clicked on Back Up One Level Will move the Tree View selection up to the Ctrl U selection s parent option Start Page Returns to the root level FMU Start page Ctrl H Help Figure 11 Help Menu Wontents Index Search About FMU The Help menu enables you to retrieve help information quickly You can also print specific topics from the help system To access help about a specific dialog from within FMU press Fl 22 Falcon Management Utility FMU Toolbar Toolbar The FMU Toolbar is provided as a way to access commonly used functions Table 1 Toolbar Icons Update Terminal s Now See Updating RF Terminals on page 55 Assign Packages O Back See on page 22 Forward See Forward Ctrl F on page 22 F Add Server See Adding a Server on page 26 9 Add Group See Adding a Group on page 29 Ye Y Add Terminal See Adding Terminals on page 37 v Add Package See Adding a Package on page 32 Add File s See Adding Files to a Package on page 32 amp See Assigning a Package on page 36 kd View Report See Sample Reports on page 75 x Printing Reports Explore See Explore Terminal
69. lity End User License Agreement 7 Infringement 7 1 Datalogic will defend End User against any claim that the Licensed Products furnished hereunder infringe a United States patent trademark or copyright of a third party and Datalogic will pay any damages finally awarded against End User by a court of competent jurisdiction that are attributable to such claim or will pay End User s part of any settlement that is attributable to such claim provided that 1 End User notifies Datalogic promptly in writing of the claim 2 Datalogic controls the defense or set tlement of the claim and 3 End User cooperates fully with Datalogic in such defense or settlement All notices of a claim should be sent to Datalogic Mobile Inc General Counsel 1505 Westec Drive Eugene Oregon 97402 7 2 In the defense or settlement of any such claim Datalogic may at its option 1 procure for End User the right to continue using the Licensed Products 2 modify the Licensed Products so that they become non infringing 3 replace the Licensed Prod ucts with an equivalent product not subject to such claim or 4 provide End User an opportunity to return the Licensed Products and receive a refund of the purchase price paid less a reasonable allowance for use 7 3 Datalogic shall have no liability to End User for claims of infringement based upon 1 the use of any Licensed Product in com bination with any product which Datalogic has not either furnished or authoriz
70. ls To support this capability Datalogic has released the Management Information Base MIB for Datalogic Windows based ter minals The MIB is used by the SNMP management tools to allow them to interface with the SNMP agent provided on the terminals This interface allows the management tool to configure the scanner controls or retrieve ter minal type information For more information on SNMP see SNMP Interface on page 59 or go to http www microsoft com Internet connection required Maintaining Current Files EMU uses a proprietary file update system to maintain current files on the ter minal FMU uses this protocol to allow the FMU Server to compare files and firmware versions between the server and the terminal and to update the ter minal if it is not up to date FMU provides the administrator the ability to update a single copy of a file or firmware image and have that copy be distrib uted to all of the networked terminals with no further action required by the administrator FMU ensures data integrity by verifying that the downloaded file is identical to the original prior to replacing the copy on the terminal avoiding any possibility of corrupting the file User Interface User s Manual Windows XP Interface The FMU graphical user interface was designed to be consistent with the Windows XP GUI design practices and principles The FMU User Interface is simple and intuitive allowing you to perform tasks quickly and
71. m on the terminal Part of Datalogic s Falcon Management Utility FMU application for the terminal that updates the operating system and applications automatically from a server using the wireless network system Operating System files for the PDT The administrative component of the FMU application installed on the Workstation FMU Component that performs terminal updates System bridge for exchanging information across networks A group of terminals associated with a specific function i e picking receiving etc Characters that cannot be entered into a field in FMU Identified invalid characters are gt lt q A communications protocol using an Infrared device to communicate with the Host PC International Standard Book Number A unique number assigned to each book to allow ease of ordering from any source local bookstore online book dealers or directly from the publisher The ISBN number is usually printed on the back cover of a book near the bar code but can also appear within the book Falcon Management Utility FMU ISSN List View MIB Management Information Base Network ID Packages Portable Data Assistant PDA Portable Data Terminal PDT PRG QRG RF card Server Error Log Shortcut menu SNMP Simple Network Management Protocol User s Manual International Standard Serial Number An ISSN consists of eight digits comprising two groups of four digits each separated by a hyp
72. n reasonable measures to provide information in this manual that is complete and accurate however Datalogic reserves the right to change any specification at any time without prior notice Datalogic is a registered trademark of Datalogic S p A and the Datalogic logo is a trademark of Datalogic S p A all licensed to Datalogic Mobile Inc All other trademarks and trade names referred to herein are property of their respective owners Falcon is a registered trademark of Datalogic Mobile Inc and of its affiliates and subsidiaries Microsoft Windows Windows 2000 Windows CE Windows Mobile ActiveSync Windows XP and the Windows logo are registered trademarks of Microsoft Corporation Patents This product may be covered by one or more of the following patents 4 861 972 4 866 257 4 879 456 5 198 649 5 208 449 5 212 372 5 247 161 5 311 000 5 440 110 5 481 098 5 493 108 5 508 505 5 664 231 5 671 374 5 686 716 6 041 374 6 412 698 6 415 978 6 454 168 6 478 224 6 513 714 6 536 670 6 561 427 6 585 157 6 923 377 7 108 170 D377345 CA2 188 399 Other U S and Foreign Patents Pending Table of Contents Datalogic Mobile Falcon Management Utility End User License AgreemMeEnt iii V mini nica da ix iM ns ie ix aisi M x Style Conventioris sisas x Manual Formatting Conventions sierra ld
73. nation warehouse application Terminal Falcon 4410 4420 Coor vw Terminal Filter Keyboard RF Card E 52 Key C Agere vi 26K Orinoco 802 115 C Symbol 802 115 v Cisco 802 Tb 32 Falcon Management Utility FMU Adding and Assigning Packages Source Enter the filename or browse to the location of the file s you want to add Destination Enter in the file s directory on the terminal Terminal Select a terminal type from this list to specify that files will only be down loaded to terminals of that type If Any is selected all terminals will be updated with the specified file s Keyboard When you select a keyboard type from this list files will only be down loaded to terminals that have a keyboard of that type RF Card Select an RF Card type from this list to specify that the file will only be downloaded to terminals that have an RF Card of that type If you include files larger than the terminal disk space the files will be ignored User s Manual EW You can include directories by selecting all files or multiple files using Shift or Ctrl keys within a specific directory 33 FMU Operation Adding a Firmware Image File To add Firmware Image files to a package 1 In Tree View click on the package to which you want to add firmware image files 2 On the File menu click on Add gt Firmware Image F
74. nd User Title to the Licensed Products shall be and remain with Datalogic or the third party licensor from whom Datalogic has obtained a licensed right As used in this Agreement the term purchase or its equivalents shall mean acquire under license End User acknowledges that the Licensed Products constitute valuable trade secrets of Dat alogic or Datalogic s third party licensors and that the Licensed Products are protected by intellectual property laws and treaties End User is not entitled to receipt or use of the source code to any Software User s Manual V Datalogic Mobile Falcon Management Utility End User License Agreement 2 3 End User represents that the Licensed Products acquired under this Agreement will be acquired for End User s sole use and not for resale or transfer End User shall not copy modify decompile disassemble reverse engineer or otherwise reproduce or remanufacture the Licensed Products whether modified or unmodified nor sell assign sublicense distribute lend rent give or otherwise transfer them to any other person or organization for purposes other than as expressly provided in this Agreement without Datalogic s prior written consent 3 Payment and Taxes 3 1 Unless otherwise agreed in writing prices will be as set forth in Datalogic s price list in effect for the Licensed Products and the Territory Prices and license fees do not include freight insurance sales tax customs duties or other sim
75. ng Termi nals for RF Connectivity on page 52 Separate Workstation Server If you have installed FMU Console on one computer and the FMU Server software on one or more other computers use the following procedures Zi 3 Open FMU Console by choosing it from the Start menu Add a server see Adding a Server on page 26 A Default Group is created automatically for you when a server is added To assign terminals to a group other than the Default Group create the group s to which you want to add the terminals before proceeding see Adding a Group on page 29 Set up terminals to communicate with FMU see Enabling Termi nals for RF Connectivity on page 52 Falcon Management Utility FMU FMU Server Architecture FMU Server Architecture Single Server Support EMU is included with each supported Windows based Datalogic terminal EMU Console can connect to a single server and configure individual termi nals You can create groups within that server and assign as many terminals as desired to those groups EMU provides the ability to drag configuration settings from one group to another where they can then be modified independently from the original set tings Package files can be shared across groups see Available Packages on page 17 for more information Figure 1 FMU Single Server FMU Console 4 4 Terminals Single Server oE FMU does not limit the number of terminals associat
76. ng up a server to run on a separate computer from the FMU Console The server is used to communicate between the FMU Console application and the terminals Workstation Only This option is used to set up the FMU Console to run on a separate computer from the FMU Server The FMU Console is the application used to manage and administer your terminal s using the remote FMU Servers To install FMU 1 Insert the Product CD provided with your unit into the CD ROM drive of the computer where you want to install it 2 Click the link to Falcon Management Utility FMU to begin the installa tion If the installation window does not automatically open after you insert the CD if you have disabled autorun on your computer browse to the Contents folder on the CD and click on index html to launch the interface Getting Started 3 After you agree to the EULA and click Next the Install Options dialog will open 2 Falcon Management Utility Setup E Install Options O EN C Server Install C Workstation Install Complete System workstation Server NOTE If you are installing the FMU server onto a system behind a firewall please see the included documentation to configure it to work with FMU Wise Installation Wizard Cancel 4 Select the type of install Server Workstation or Complete System Work station Server you want to perform and click Next 5 Continue to follow the on screen instructi
77. ons to complete the instal lation Firewalls and File Sharing Using Firewalls If you are using a firewall FMU uses the following ports 2151 UDP 2150 TCP e 3453 TCP These need to be open and enabled in order for FMU to communicate with Datalogic terminals For instructions refer to Windows Firewall Issues on page 65 Setting Up File Sharing File sharing must be enabled and a share created on the Server directory Please consult your operating system manual for information on setting up file shar ing 6 Falcon Management Utility FMU Before You Begin OTE User s Manual Server Directory Share After the FMU Server installation is complete you will need to share the folder for the directory where the server files were installed the default is C Program Files Datalogic F MU Server See the help documentation spe cific to your Windows operating system for directions on creating a share Network Shares Shared Files You must enable sharing for each directory in your network containing files that will be sent to a terminal The directory containing the files must have permissions set for FMU Server access File Shares in Local Workstation You can also elect to copy files to be sent to the terminal into a folder on the FMU Workstation computer and then share the directory on the local drive The FMU workstation installation allocates a folder for this Unless you speci fied a different lo
78. page 51 and Updating RF Terminals IE The terminal must have a valid RF connection and be ON in order for a scheduled on page 55 8 Click OK to complete the setup See Also Managing Servers on page 25 Working with Groups on page 29 Adding and Assigning Packages on page 31 Terminals on page 36 Working with Files on page 39 Network Settings on page 45 Falcon Management Utility FMU RF Connection Exploring an RF Terminal You can use FMU to view the contents of a terminal s memory similar to the way you view files in Windows Explorer FMU uses FTP technology to estab lish communication with the terminal ActiveSync must be installed on the machine where the FMU Server resides See your documentation for Microsoft ActiveSync for more information To Explore an RF Terminal 1 From the Tree View select the terminal you wish to explore 2 On the View menu click Explore 3 The contents of the terminal s memory will be displayed in a new Explorer window Figure 25 Exploring a Terminal 1 ftp 10 1 7 124 Microsoft Internet Explorer DER Capko File Folder 7 28 2003 10 03 AM E FiashFX Disk Fie Folder 1 1 1998 5 00 AM My Documents File Folder 6 1 1999 5 00 AM Network Fie Folder 1 1 1998 5 00 AM profies File Folder 6 1 1999 5 00 AM E Program Fies Fie Folder 6 1 1999 5 00 AM CaRecyded File Folder 6 1 1999 1 00 PM Temo File Folder 6 1 1999 5 00 AM Quest File Folder 7 29 2003 10 56 AM
79. plete the following additional steps to prepare it for FMU This will create a network share on the server that stores the xml files 1 Open Windows Explorer or My Computer 2 Goto the Tools menu and select Map Network Drive to open the Map Network Drive dialog Map Network Drive Windows can help you connect to a shared network folder prism E es DE EORR UO eo E ON CERE access the folder using My Computer Roy the diye ler Pr the conneclion and the folder that you want to connect to gt m Y e Example server share C Reconnect at logon Connect using a different user name Sian up for online storage or connect to a network server Drive Specify what drive letter to assign the new network drive Folder This is the network path to the server You will need to enter or browse to the network path as specified by your network administrator Reconnect at logon Recreates and connects the share every time you login 72 Falcon Management Utility FMU Windows XP Home 3 Select a drive letter that is available Make sure the Reconnect at logon checkbox is checked Enter the network path for the server s shared directory Example myserver server where myserver is the name of the server and server is the shared directory Click Browse to find the shared directory of the server manually Click OK Browse For Folder Select a shared network Folder ld My Network Places
80. r the group and then press Enter Group Configuration Settings The Tree View displays configuration items for the specified group Each set ting can be expanded to dynamically display all of the options available for group configuration To access group configuration settings 1 Expand the group you want to configure by clicking on the plus sign to the left of the group 2 Double click Configuration A Falcon Management Utility File Edit view Help OLTRE ag FMU Start Page a v Building 2 ae default E x Loading t7 x Receiving E R Shipping Configuration lt 4 Configuration Assigned Packages Terminals E amp Available Packages User s Manual 29 FMU Operation 3 The Configuration Settings dialog will open Ed Configuration Shipping E Symbologies Device Settings Network Settings FDU 2D Imager Setti a Value Enable Code 39 Enable Checksum Send Checksum Full ASCII Mode Minimum Length Maximum Length Enable Aggressive Decoding Read Verification E Trioptic iv These settings do not apply to all terminals Within this dialog you can modify configuration values The changes will be applied to all terminals within the selected group the next time the terminals are updated See Configuration Settings on page 41 for a detailed description of each con figuration option Del
81. rovides range checking information for the tool to take advantage of The current Datalogic MIB can be found on the Datalogic Mobile website at www mobile data logic com in the Downloads area Additional Resources Additional information on SNMP can be found at the following websites www snmplink org www snmpworld com www simpleweb com 60 Falcon Management Utility FMU Appendix B DHCP Server Setup Setting up your DHCP Server User s Manual In order for FMU to be able to use DHCP Discovery the network DHCP Server must be configured to provide an FMU server address To set up your DHCP Server to supply the FMU Server information to each terminal you will need to add a new DHCP option Option 233 is the default option used by the terminal if FMU DHCP Dis covery is enabled This option should contain the string AMUserver where server is either the IP address or hostname of the FMU Server where auto dis covering terminals will associate for example FMU127 0 0 1 See Enabling Terminals for RF Connectivity on page 52 for details on setting up a terminal for DHCP 61 DHCP Server Setup 62 NOTES Falcon Management Utility FMU Appendix C Troubleshooting Overview This section contains the following information e RF Connectivity on page 64 e Windows Firewall Issues on page 65 e Network Domain File Transfer Troubleshooting on page 69 e Windows XP Home on page 72 e
82. rs to configure Windows CE or Windows Mobile terminals to control individual user access See the PRG for your terminal type for detailed information about each parameter Setting E Internet Explorer El Windows Application Selector These settings do not apply to all terminals Table 3 FDU Configuration Settings Admin Enable disable Falcon Desktop to activate FDU functions Once enabled define an optional password by entering it into the field Hot Keys Use Hot Keys to associate specific keys with specific applications You can also create new Hot Key combinations Internet Explorer Allows you to set IE configuration options Windows Use Windows controls to allow or restrict access to Windows system functions Application When Application Selector is enabled it replaces the Desktop and allows only use of Selector authorized applications 46 Falcon Management Utility FMU Configuration Settings 2D Imager Settings This panel contains settings for 2D bar code symbologies as well as configura tion items for Image Capture 2D Imager Settings in FMU allow you to set additional symbologies beyond those listed in the Symbology tab These con figuration items are supported only by units with the 2D Imager module Figure 23 2D Imager Configuration Settings 2 Configuration default JOE Symbologies Device Settings Network Settings FDU 2D Imager
83. ssigned to groups for ter minal updates Packages contain two types of files basic files drivers configu ration system software etc and firmware image files Firmware image files are system updates to the terminal firmware itself and the others are those files required to execute an application See Also e Adding and Assigning Packages on page 31 e Working with Files on page 39 User s Manual 17 About FMU Menu Click on items in the menu to access the menu features File Figure 5 File Menu File Add gt Assian Packages Update Terminal s Now Exit The following topics are covered in this section Add e Assign Packages e Update Terminal s Now e Exit Add Figure 6 Add Menu m Add Bi Server Ctrl Shift S Assign Packages Group _trl Shift G Terminal Ctrl Shift T Update Terminal s Now Package _trl Shift F L E File s Ctrl Shift F Firmware Image File Ctrl Shift I Add Server Ctrl Shift S Adds a new server to the FMU Tree View See Managing Servers on page 25 Add Group Ctrl Shift G Adds a new group to the selected server See Working with Groups on page 29 Add Terminal Ctrl Shift T Adds a new terminal to the selected group See Terminals on page 36 18 Falcon Management Utility FMU Menu Add Package Ctrl Shift P Adds a new package to the selected server See Adding a Package on page 32 Add File s Ctrl
84. technology these func tions can be accomplished without direct access to the terminal All of the benefits and capabilities of the Falcon Management Utility help you to lower your ownership costs of your portable data deployment by making the installation configuration and management of your deployment easier and more efficient Getting Started System Requirements Supported portables FMU supports Windows CE and Windows Mobile PDTs and PDAs including e Pegaso Industrial PDA e Falcon 4400 Series Laser amp 2D Imager e Falcon 4220 System Requirements Minimum CPU P3 600 MHz Memory 256MB Hard Disk 200MB Minimum CPU P3 600 MHz Memory 128MB 1MB for each Terminal being supported Hard Disk 200MB EMU is supported under the following operating systems e Microsoft Windows 2000 Professional e Windows 2000 Server e Windows 2000 Advanced Server Windows XP Home e Windows XP Professional 4 Falcon Management Utility FMU Before You Begin Before You Begin Establish Communication to Terminals Before installing FMU you must set up communication from the terminal s to the host See Terminal to FMU Server Communications on page 49 for information Installing FMU OTE User s Manual FMU Installation Options Complete Workstation Server This option installs everything you need to run FMU on a single computer Server Only This option is used when setti
85. terminal settings and defined packages within it Server Error Log FMU provides users with the ability to view and print error log data for each server Use this log to identify problems that FMU encountered while updat ing terminals The messages in the log will point you to possible solutions to resolve problems The FMU administrator should check this error log on a regular basis to ensure that terminal updates are completing successfully Viewing or Editing Server Properties The Server Properties dialog displays information about the selected server To access server properties 1 Select the server you wish to view or edit in the FMU Tree View User s Manual 27 FMU Operation 2 Click on Properties in the List View to view Server Properties Name EWILLIS 127 0 0 1 Server Path Domain Name or IP Address C Program FilesNPSCAFMUNServer m Server Settings C Copy files and images to server C Allow older version firmware updates Baile Server Properties 3 View or change information as desired 4 Click OK to complete Name Enter the desired server Name Domain Name or IP Address Enter the server s Domain Name or IP address Server Path Enter the network location of the server i e myserver company FMU server Copy files and images to server When checked the FMU remote server will keep a local copy of the files associated with packages This
86. upply Datalogic with all reasonably requested information and assistance necessary to help Datalogic in reme dying such nonconformities For all defects reported to Datalogic within the warranty period Datalogic s liability is limited to pro viding End User with one copy of corrections or refunding End User s purchase price at Datalogic s discretion and responding to End User s software problem reports according to Datalogic s standard assistance practices Datalogic does not warrant that the Licensed Products will meet End User s requirements or that use of the products will be uninterrupted or error free or that Data logic s remedial efforts will correct any nonconformance This limited warranty does not cover any software that has been sub jected to damage or abuse whether intentionally accidentally or by neglect or to unauthorized repair or unauthorized installation and shall be void if End User modifies the Software uses the Software in a manner other than as established in the Documentation or if End User breaches any of the provisions of this Agreement THE LICENSED PRODUCTS ARE PROVIDED AS IS AND EXCEPT AS PROVIDED IN THIS SECTION DATALOGIC MAKES NO WARRANTIES OF ANY KIND EXPRESS OR IMPLIED WRITTEN OR ORAL WITH RESPECT TO THE LICENSED PRODUCTS AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE vi Falcon Management Utility FMU Datalogic Mobile Falcon Management Uti
87. windows Fia Folder 6 1 1999 5 00 AM E Control Panel ink 23bytes Shortcut 6 1 1999 5 00 AM FASTIog txt 447 bytes Text Document 7 30 2003 10 01 AM Mulog txt bytes Text Document 7 30 2003 10 35 AM User Anonymous internet Updating RF Terminals Updating terminals will transfer group configuration settings and assigned packages to the specified terminal s You can specify update settings from the FMU console and also from the terminal itself Update Terminal s Now This option is available for groups and individual terminals When Update Ter minal s Now is selected the server will send a message to each terminal indicat ing that the terminal needs to be updated The terminal operator will receive a prompt requesting to proceed with the update as shown in Figure 26 User s Manual 55 Terminal to FMU Server Communications Figure 26 Terminal Updater prompt If the operator taps Yes the terminal will be immediately updated Scheduled Update Time A second option is available only on the terminal itself This option is config urable from the Falcon Config application on the terminal See Enabling Ter minals for RE Connectivity on page 52 If an update was scheduled on the terminal the FMU client on the terminal will automatically trigger an update within the specified hour The terminal needs to be on in order for the update to proceed It is advised that the unit be left in its Datalogi

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