Gene Service Manual
Contents
1. 41 CHAPTER 9 GENERIC SPARE PART LISTI 46 DISPIPEOR MM MC 46 LI 25 9 3 FRU M B ADDITIONAL PARTS LOCATION PR BNW Cm TP 49 A GENERIC LABELING PLAN RR 5 RF ANTENNA TEST SPECIFICATION 00cccecceccceccsccecccnccesccusccsccesccecccnccusccccceccesccccceccusccecceeccesececeecceecceecetecueeusecutsetsenteees 5 HIC 2e O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 4 PAGE NO 3 gt smart mobility HIC confidential Q 2e cs O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 5 PAGE NO 4 gt smart mobility CHAPTER 1 INTRODUCTION 1 1 Production Specification gt Platform PDA form factor integrated quad band GSM EDGE OS Microsoft Windows Mobile 5 0 Phone Edition gt Dimension e 109mm L x 58mm W x 17 65 18 15mm around camera T e 126g with battery pack gt Proc2. 7 PAGE NO 6 gt smart mobility Playing WMA 8 hours e AC Adapter AC input rating 100 240Vac 50 60 Hz DC output 5V 1A gt Hanger Hole e Stylish hanger r to wear phone with neck strap as pendant or to attach various phone hangers gt Accessories e Inbox adapter with mini USB power plug Sync Cable mini USB Battery rechargeable and replaceable Stylus Carrying case Stereo wired headset with microphone e Optional Car adapter Car Holder keyboard Travel Charger gt Microsoft Windows Mobile 5 0 Applications Pocket Outlook Calendar Contacts Messaging Tasks and Voice Notes FirectPushl Internet Explorer Mobile Office Mobile Word Excel amp PowerPoint Mobile Windows Media Player 10 Mobile Pictures amp Videos ActiveSync Client Pocket MSN Device Management OTA Provisioning Internet Sharing Set ip Wizard for E mail Terminal Service Client Calculator Games gt Value Added Application Camera Camcorder Picture Enhancement for Pictures amp Videos Polyphonic MIDI Ringtone Audio Video enhancement for WMP ZIP Smart Dialing MMS Client MMS 1 1 supported Voice Dial amp Command Document Viewer PDF OMA DRM 1 0 supported SIM Manager Comm Manager Smart Dial STK Audio Manager Ringtone Trimmer HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 8 PAGE NO 7 gt smart mobility e Task Manager
3. smart mobility Gene Service Manual HIC Proprietary Confidential Treatment Requested Rev A08 Nov 26 2008 Corp Engineering Mobility HICconfidential gt J us Z2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 2 PAGE NO 1 gt NTC smart mobility Revision Control Table C o THEE 1711 1E A AN ml A04 2007 04 10 Add Add battery rundown on chapter 6 rundown on chapter 6 wass Add more description at the A05 2007 05 08 PSE Budiman Cheng Location column on chapter 9 2 Add more spare parts and location 06 2007 07 23 PSE Budiman Cheng on Chapter 9 A07 2007 08 06 Add 75 00566 00 on chapter 9 2 PSE Budiman Cheng cm FRU additional parts 08 2008 11 26 PSE Budiman Cheng location on chapter 9 3 HICconfidential 2e s O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 3 PAGE 2 gt smart mobility TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ui l L 1 u 1 __ __ __ 5 1 1 PRODUCTION 5 CHAPTER 2 SERVICEING TOOOLDS 2 9 2 1 REPAIR LEVEL 9 ZOILISPOESERVICINC TOOL OA 9 CHAPTER 3 ASSEMBLING AND DISASSEMBLING 10 10 3 2 ASSEMELDLING
4. 46 PAGE NO 45 Yel 9 smart mobility CHAPTER 9 GENERIC SPARE PART LIST 9 1 SPL for Repair Item HTCPIN Description 33 BATTERY LI ION SANYO 1250mAh 3 7 LUF6234505 CH5 Dopod CN S3 3O6HOD466 D0M Earphone MERR Y EMCZZ0 006 01 WO FM Antenna Vibrator T05508 30NCL JNTECH Reted speed 125004 3000 RPM DC 3V 30 ohm 9 10 il 5 15 155 15c l 16A 166 11 19 20 Rubber Silicon MIC Gene 2 23 EULA for Microsoft Windows Mobile Version 2 1 English 24 SED Main BD dopod China Gene PZ Eos 25 51H00385 00M mo 1 r 6x p HICconfidential _ _ _ _ _ _ _ 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 47 PAGE NO 46 HTC smart mobility 9 2 Board Level SW 1 Power switch 1 36H00230 00M SWITCH SOH 213HST MITSUML70 20degC SW3 Camera switch 2 36H00440 00M Microphone SPMO208HE5 SB KNOWLES 100 40degC 4 72 3 76 1 25mm SW12 Voice Command switch 36H00489 00M _ Antenna BT RAY HOME Gene 75 00228 00 Connector Others SMO2B SURS TF LF JST SW 16 Reset switch 75HO00366 00M Connector SDIO 9pin FPSO09 26C29022 0 Y AMAICHI SW17 Volume UP switch SW18 Volume Down M 00 75 00465 10 I O Reverse 11P 0 4pitch 302 11101 01 ACT Vera 75 00502 00 FPC 39P 0 3Pitch 0 2A 50V 50mohm SD 54393 398 1 MOLEX EN 75H00566 00M _ Connector B to C 2P 1P
5. r Y a as HICconfidential _ _ _ _ _ _ _ 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL 53 45 PAGE NO 44 gt smart mobility 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Speaker is properly installed Orientation 4 Make sure the connection point between MB and Speaker is free from contamination or dust b Replace Speaker if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 Replace Camera if camera function was defect at the same time 9 No Recorded Sound or Distorted sound 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Microphone is properly installed check or missing rubber 4 S 6 Replace Microphone if necessary Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 10 A Bezel Housing Cosmetic damage 1 Unless it is for Refurbishment all Bezel housing replacement due to cosmetic damage shall treat as out of warranty HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53
6. e Bluetooth FTP gt Carrier Specific Applications e Java virtual machine J2ME CLDC 1 1 MIDP 2 0 e SPB GPRS Monitor for hTC e Bluetooth SAP for hTC gt Regulatory e R amp TTE EMC EMI Safety SAR FCC Approval FCC HAC PDCRB Approval BQB Bluetooth Qualification Body certification Microsoft Windows Mobile Logo NTSL HTC confidential _ _ _ _ _ _ 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 9 PAGENO 8 gt NTC smart mobility CHAPTER 2 SERVICEING TOOLS 2 1 Repair Level Definition Unit LO Accessory test and unit swap L1 Unit Test and ROM Re flash L2 Refurbishment and Module Swap 1 25 M B Repair connecter button MIC L2 Note These level is for reference only depends on service model 2 2 List of Servicing Tools 1 Mini USB DATA interface Check for mini USB 2 EaphoneHendse __ For amp jdotes _ ACAdapier Transfer AC to DG for Unit SD Card with Diagnostic test For unit diagnostic test HTC design program must be encoded by HTC 5 128MB SD memory For unit ROM code transfer to HTC design Unit current consumption test HTC design fixture Measure Unit current consumption Power supply Local purchase 8 For RF test Local purchase 9 Mobile tester Local purchase opecial Made Plastic Stick Assembly amp Disassembly tools Hand tools Assembly amp Disassembly 2 Label printer Print agency label if repla
7. Short Press voice command Long Press voice record 2 soft keys button Calendar and Contact Start button Volume Up amp Down Camera capture button Reset gt Notification e One bi color red amp green LED for GSM standby GSM message GSM network status and charging status e One blue LED for Bluetooth notification e Notification by LED sound Vibration message on the display gt Audio e Build in Microphone Receiver Loud speaker for Hands free supported Full duplex AMR AACWAV AWMA MP3 codec 16 bits with 8KHz 11KHz 22KHz 44 1KHz gt Camera e 2mega pixel CMOS gt Bluetooth e Compliant with V2 0 without EDR e Class 2 transmit power e Supported profiles Generic Access Profile Serial Port Profile Headset Profile Object Push Profile Heads free Profile Generic Object Exchange Profile Advanced Audio Distribution Profile A2DP Audio Video Remote Control Profile AVRCP Access Profile for Human Interface Device Profile Service discovery application profile gt Interface 3V SIM card 11 min USB USB 1 1 client audio jack in one SDIO MNC card slot support SD2 0 or SDHC External antenna connector gt Power e Removable rechargeable Lithium Polymer battery Capacity 1250mAh Charging time 3 hours Talk Time 3 5 5 hours Standby Time 150 200 hours Playing WMV 12 hours HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53
8. TX Frequency Error 0 810 104 13 Check TX Power 0 512 104 14 Check TX Power 0 661 104 15 Check TX Power 0 810 104 GSM 850 Receiver Test 1 Bit Error Rate 5 128 104 2 Bit Error Rate 5 189 104 3 Fast Bit Error Rate 5 251 104 GSM 850 Transmitter Test HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED 53 CONT ON 53 PAGE NO 52 gt NTC smart mobility TX Phase Peak Error 128 104 TX Frequency Error 128 104 TX Phase RMS Error 189 104 TX Phase Peak Error TX Frequency Error TX Phase RMS Error TX Phase Peak Error TX Frequency Error Check TX Power Check TX Power Check TX Power OI O1 C1 O1 HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON F PAGE NO 53
9. u 16 CHAPTER 4 DIAGNOSTIC PROGRANMN 21 4 1 LIST OF DIAGNOSTIC WINCE TEST sese seis 21 IO TE WE 27 CHAPTER 5 SOFTWARE UPGRADE PRCEDURFE 24 5 1 RUU RE FLASH UPGRADE 24 5 2 SD CARD UPGRADE ios ves _ __ 28 CHAPTER 6 LEAKAGE CURRENT MEASUREMENII 30 BATTERY RUNDOWN TEST PROCEDURE 34 TEST PROCEDURE uuu 34 CHAPTER 7 COSMETIC INSPECTION CRITERIA 39 7 1 CLASSES DEFINITION OF INSPECTIVE 39 gf Ps FEWER Wallet ore 6 J ERR TTE 40 CHAPTER 8 TROUBLESHOOTING AND REPALIR
10. 53 CONT ON 49 PAGE NO 48 smart mobility 9 3 FRU M B additional parts location F 1 TU E 72H01689 00M 72H02377 00M Description EMI Gasket _LCM EMI Gasket MPCB Mylar LCD Liquid Damage Indicator Rubber Silicon MIC HICconfidential 2L e O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 50 PAGE NO 49 smart mobility APPENDIX A Generic Labeling Plan Agency label HTC P N 77H00457 00M Size 50 7 X 35 83mm The brand name is shown on Bezel 30 7 P N XXHXXXXX XX IMEI SIN XKXXXXXXXXXXX HICconfidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL 53 CONT ON 51 PAGE NO 50 Se smart mobility B RF Antenna Test Specification 1 Download cell Item Test Name Tx level TCH Note power Camp DCS Band 0 512 5 BCH 600 2 5 Originate call 0 512 75 E GSM 900 RECEIVER TEST Fawn s 4 4 8 4 M4 S Femme ___ 5 1M E GSM 900 Transmitter TEST 6 TX Phase RMSEror 5 9 5 0 7 XPhsePekEmr 5 9 5 0 8 TX Frequency Eror 5 9 5 o 9 TX PhaseRMSEror 5 42044 10 _ TX Phase Peak Eror 5 42 0 TX Freq
11. N ALL RIGHTS RESERVED TOTAL53 32 PAGE NO 31 RATC smart mobility 3 Connect cable C to positive polarity of power supply and current meter B 4 Connect cable of fixture E to negative polarity of power supply A and current dk meter B Don t turn the power on at this moment HICconfidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 33 PAGE NO 32 smart mobility Stat rad Yi 4 1201 Start 12 02 6 on power supply 4V and current wednecsdav Gent her ni 2 7 Wednesday September 01 2004 Phone Tap here ko set owner information meter 2A Ma Service p Be Set the unit to umm BER upcoming appointments Flig ht mode Turn off Bluetooth 7 Measure flight mode current Choice oetting System Backlight Brightness Adjust brightness level to power save Current value must under 78 if over it means M B failed please replace M B for repair 8 Switch OFF the unit Unit is turn off and no display 9 Measure power off current Check current value on the current meter Current value must under 4 5 mA if over it means M B failed please replace M B for repair If current consumption test PASS when UUT in Flight and Sleep mode it means that the M B works normal If current consumption test FAIL when UUT in Fl
12. ONT ON 27 PAGE NO 26 gt NTC smart mobility Updating the ROM image on your PDA Phone VIII You can see the update progress Bi Please do not remove the USB connection from the PDA Phone or launch any program during the from your PC and in your device update process Remember the operation will take about 10 minutes PDA Phone ROM Update Utility 3 6 3 5 Congratulations Your ROM update is now complete Your Phone is ready for use Follow the instructions on your host PC to re establish a partnership and synchronize your data using ActiveSync The OS upgrade is finished click Finish to close the utility Click Finish to close the utility HICconfidential L2 O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 28 PAGE NO 27 ATC smart mobility 5 2 SD card upgrade Download OS image from SDO http htcscm10 htc com tw SDO Un zip the image file Select file system and format the SD card to FAT32 mode TMRZ Sd Copy the image file XXX nbh to SD CUNT ie bee Tos HE See D card and rename to pr ame nnn GENEIMG NBH e 2271088 Turn the device power off and insert Diagnostic SD card Press and hold Capture POWER button and Reset button to entry Boot loader mode Press power key to start upgrade procedure Note This process will takes 5 mins please don t power off the device HICconfiden
13. PORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 16 PAGE NO 15 NTC smart mobility 3 2 Assembling Ar P 2 l 1 a 7 a D MR EM t rt T 1 a ay X Connect the Camera module 1 Install the speaker into the antenna cover 2 Assemble the antenna on the M B Connect speaker connector 1 4 1 P T L z 4 1 HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 17 PAGE NO 16 smart mobility Attach the microphone rubber Be careful of the rubber 1 Assemble the LCM on the LCD bracket 2 Assemble the LCD bracket to the M B Fasten 2 screws to fix the LCD bracket Screw 72H00353 10M Torque 0 4 0 1 kgf cm HICconfidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 18 PAGE NO 17 go NTC smart mobility HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED Insert the LCM FPC into the connector and then lock the connector Connect the vibrator Assemble the vibrator on the housing TOTAL53 19 PAGE NO 18 smart mobility 1 Assemble the Main Board into housing 2 Fasten 2 screws to fix it Screw 72H01403 00M Torque 1 2 0 1 kgf cm A
14. able might be damaged 4 D 1 2 3 Check the external appearance of the connector on the unit whether it is physically damaged 4 Replace Main Board if necessary S Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 B Wireless Connection GSM GPRS BT not possible 1 Make sure the user has been contacting the Carrier for SIM Card validation and activation 2 Make sure the Wireless Connection Settings has been properly set 3 Make sure the SIM Card is properly inserted to the SIM compartment Make a life call or test it with the RF Test Station Antenna Test 4 Dismantle the Main Unit and check whether the Antenna cover is properly installed 5 with another Antenna cover A A 6 Try with another Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HICconfidential L2 O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 44 PAGE NO 43 gt NTC smart mobility 6 Main Battery does not start Make sure the Battery cover is closed properly Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition Check whether AC Adapter is functioning properly 1 2 3 4 Check whether the condition of Battery Charging status is correct 5 Dism
15. antle the unit and check the appearance of Battery cover 6 Try with another Main Board or Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 6 B Battery discharges quickly even after fully charged 1 2 3 4 5 6 Make sure the Battery Pack takes fully charge with AC Adapter Check whether the condition of Battery Charging status is correct Dismantle the unit and check the appearance of Battery cover Try with another Battery or Replace Battery if necessary Try with another Main Board or Replace Main Board if necessary Dun MEE a E un EE m A A Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 7 C Main Battery does not recharge 1 Make sure the Battery takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done in no more than 3 hours 3 Dismantle the unit and check the appearance of Battery cover 4 Try with another Battery or Replace Battery if necessary 5 Try with another Main Board or Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 A No Sound from Speaker or Distorted sound ii u a
16. cing Local purchase M B Lead free Soldering station Board level repair HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 10 PAGE NO 9 smart mobility ASSEMBLING AND DISASSEMBLING CHAPTER 3 3 1 Disassembling LL FTE c EN LLL siiis s E 4 re has AME ia TE L 4 c 4 9 lt 0 Disassembling qid jT es 1 Torx Screw Driver TAX30 2 Flat Plastic Stick Thy Thr Fir mg k i 1 Take out the Stylus 2 Remove the SD card if any Push the battery cover to open HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED CONT ON 11 PAGE NO 10 TOTAL 53 smart mobility the battery by simply pull up the plastic ribbon AB To reduce risk of fire or burns do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with specified batteries Recycle or dispose of used batteries properly 25 Li ion HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED Release 2 screws on housing 1 Insert the flat plastic stick into the gap between the bezel and the housing on the left and right of the LCD to release the
17. efective part whether the symptom could be duplicated 2 A Touch Panel Does Not Respond to Screen Tap 1 Dismantle the unit check the perimeter of Display between display Bezel and Touch Panel surface for unusual foreign objects Clean it reassemble the unit and check the panel s function again 2 Check the connection of LCM FPC whether is properly connected 3 Try with another LCM 4 Try with another Rigid Flex board 5 Try with another Main Board 6 Replace LCM if necessary 7 Replace Main Board if necessary 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HICconfidential L2 O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 42 PAGE NO 41 gt NTC smart mobility 2 B Buttons Do Not Respond 1 Dismantle the unit check the status of switches on the Main Board and the plastic parts of button of the Button not responding 2 Try with another Main Board rigid Flex or keypad 3 Replace Main Board rigid Flex or keypad if necessary 4 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 Hard Reset The unit 3 Unusual Vertical Horizontal lines or partial display 1 2 3 4 Check the connection of LCM FPC whether is properly connected Try with another LCM Try with another Rigid Flex board Try
18. erDetect 3 29 07 26 9 L PowerCap 0 3 29 07 1768 PowerCap 1 3 29 07 958 Powertap 2 3 29 07 3928 PowerCap 3 3 29 07 1228 Test result is generated into the log PowerCap 4 3 29 07 956 as 5 3 29 07 8788 00 46 06 90 4 052 00 48 06 90 4 048 00 50 07 90 4 040 00 52 07 90 4 043 Tag the log to check the capacity 00 54 07 90 4 040 00 56 07 90 4 037 00 58 08 90 4 035 HTC confidential L2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 39 PAGE NO 38 NTC smart mobility CHAPTER 7 COSMETIC INSPECTION CRITERIA This document based on the experience of customer s requirements is designated as HTC internal quality inspection standard of GENE products for HTC 7 1 Classes definition of inspective area Class A area gt The front side of main unit involve all buttons and LED lens except LCD Class B area gt The view of qwerty keyboard after slid out main unit involve stylus Class C area gt 4 sides and back views of main unit Class D area gt Socket of battery inner side of battery cover and back side of upper slid part Figure 1 Photo of inspection areas Class D 55 C E Class C HICconfidential _ _ _ _ _ _ 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL 53 CONT ON 40 PAGE NO 39 gt NTC smart mobility 7 2 Main unit inspection Gap inspection Sty
19. essor Chipset TI OMAP 850 gt Memory e Flash ROM 128MB for program and users storage e SDRAM 64 DDR SDRAM gt LCD Module e Main LCD Module 2 8 240x320 dots resolution 64K color TFT LED with backlight Sensitive Touch Screen gt GSM EDGE Functional e Internal Antenna GSM GPRS EDGE Quad band 850 900 1800 1900 2 Auto Band Switching Global roaming Audio codec AMR EFR FR HR SMS MO MT concatenated SMS 640 characters Generic services Call holding waiting forwarding and barring CLI Call Line Identity Display own number Network selection Cell broadcast Multi party conference capability Network lock Phase 2 unstructured supplementary service data CPHS E GPRS Function EGPRS Class B Multi slot Standard Class 10 SMS over GPRS PBCCH 89V of SIM SIM application tool kit release 98 class 3 and 99 Patial Over the Air OTA programming FDN Fixed Dialing Number ADN Abbreviated Dialing Number Security PIN 1 amp 2 control gt Keyboard Button Switch e Button Power button Short Press system sleep on off Long Press power on off HICconfidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 6 PAGE NO 5 gt smart mobility navigation pad Send Hands free button Long Press during call Hand free On Off End button Ok button Voice command Voice record button
20. hooks 2 Separate the housing and the bezel TOTAL53 CONT ON 12 PAGE NO 11 smart mobility Loosen and take out 2 screws from the housing Remove the main board from the housing start from the top side Use Stylus to lift up vibrator from the housing HICconfidential Z2 d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 13 PAGE NO 12 gt RTC smart mobility c Lu I gt 2 NUS AA q EE cM Ec M we E A i EL Tg EN i f eas ee m D C i UNPLUG VIBRATOR FROM THE MAIN BOARD EL 1 lt Unplug speaker connector from its connector on the M B Remove the kapton tape from the LCM connector HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 14 13 htc smart mobility Unlock the LCM connector and then release the FPC Loosen 2 screws from LCD bracket Remove microphone rubber Iy Be careful of the rubber HICconfidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 15 PAGE NO 14 smart mobility Separate the LCD bracket from the M B then separate the LCM from LCD bracket Unlock 2 antenna hooks to remove the antenna from the main board Disconnect the camera module The Disassembly process is finished HICconfidential O 2004 HTC COR
21. ight or Sleep mode it means that the M B works abnormal please replace M B and re test again HICconfidential gt gt FQ asTC S S SK k t LII 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 34 PAGE NO 33 gt NTC smart mobility BATTERY RUNDOWN TEST PROCEDURE Test Requirement Windows 2000 XP USB Cable ActiveSync 4 2 above WinCE 6 0 should use ActiveSync 4 5 Master Unit Battery in Warrantee Caution 1 Please charge your unit to full capacity for battery until the green light Is displayed before doing the test 2 Disable all RF functions including GSM BT WLAN GPS and etc TEST PROCEDURE Connect device to PC Connection Settings IV Setting and allow USB Connection disabled connections in Microsoft Connect Show status icon in taskbar ActiveSync Connect your device and Allow connections ta of the following l This computer is connected to Li Allow USB connections desktop or laptop via USB cable Check the pop up message from Automatic Micro Soft Active Sync when Open ActiveSync when my device connects device is synchronized with PC Cancel Copy the Battery Rundown tool into the device HICconfidential L2 O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 35 PAGE NO 34 gl htc smart mobility File Explorer ar Y X Battery Rund
22. itch 1A 30V K YOCERA 1 PCONZ2 Vibrator connector connector connector connector Fuse SWA Up SW5 Down SW6 Left SW7 Right SW8 Enter SW9 Start MICI Microphone BANTI Bluetooth Antenna ACONI Speaker connector 75H00605 00M Connector B to B 22pinO 5pitch AXK5F22547YG MATSUSHITA 1000mohm 0 5A 60V Gene 75H00613 00M Connector Battery 6Pin 2 5mmP1tch 250042M B006G31 3ZR SU YIN Gene 75H00614 00M _ Connector SIM Card 6Pin 2 54mmPitch 254020MA006G452Z7L SU YIN Gene CONS SD card slot 16H00012 00M Gold Cap 0 07F 70ohm 3 3V 25 55096 XH414H IIO2E SEIKO 7 6 4 8 1 72mm 70 25degC Sync Earphone connector Q E ss 56H00056 0M Fuse 1A 6V 0 055ohm 0 21ohm SMD1206P100TF PTC POLYTORNICS 3 5 1 8 1 25mm 85 40degC 36H00274 00M CON2 LCM connector 14 Switch SOT 152HST MITSUMI 1 1 1 1 1 1 SWIO Ok SW11 Talk SW13 Left soft key SW14 Right soft key SW15 End 75H00248 00M COAXIAL CONNECTOR RF WITH SWITCH SMD MM8430 2600RA 1 MURATA B WECONI Ext 75 00276 00 Connector RF 5 8 5 4 3 9 Female MS 147 06 4pin HRS 1 Antenna conector 16 I I HICconfidential 2L O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 48 PAGE NO 47 RATC smart mobility HICconfidential _ _ _ _ _ _ 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL
23. lus assembly protruding loose missing falling 1 Stylus Minor and deformed is not allowed HICconfidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 41 PAGE NO 40 gt NTC smart mobility CHAPTER 8 TROUBLESHOOTING AND REPAIR Before repairing please try to duplicate if the symptom exist or Customer mishandling A Main Unit Does Not Respond to Power Button B Main Unit Does Not Respond to Battery Switch 1 C Charge light is red when plug in AC adapter 1 Make sure the Battery is installed properly to activate the battery pack 2 Connect the AC Adapter maybe the battery pack is exhaust 3 Check the Battery cover is close properly 4 Try with another battery pack 5 Replace battery pack if necessary 1 2 S 4 S 6 Try to enter boot loader mode Perform Re flash OS if successfully 7 CMOS Camera is not assembled properly 8 Check all connections including LCD FPC to Main Board Try with another Main Board 9 Fuse blown 10 Customer abuse caused the power button fallen off 11 Both item 9 amp 10 MB replacement is necessary unless you are authorized to do board level repair 12 If Charge light is red when plug in AC adapter it means the main battery is not charge enough and can t power on You just need to continue charge unit the light become Amber 13 Once the defective part has been identified verify it again with the d
24. m during the update process Click Next to proceed Click Cancel to quit Phone ROM Update Utility 3 6 3 5 Current information about your PD Phone Image Version 3 1 709 0 IV On process will show your device current ROM version choose UPDATE a Update Update the current ROM version Click Cancel to quit HICconfidential AN N N O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 26 PAGE NO 25 smart mobility Phone ROM Update Utility 3 6 3 5 Verify that you want to update the ROM version From Image Version 3 1 709 0 Confirm your ROM version and new update version then choose i Image Version 3 1 709 0 NEXT Click Next to proceed Click Cancel to quit Back Cancel Phone ROM Update Utility 3 6 3 5 You are now ready to update your ROM image This operation takes approximately 10 minutes During the update process the following things occur PDAPhone is prepared for the update process The progress bar is displayed on the host PC and on the PDA Phone Click Next to proceed The completion screen is displayed on the host PC Click Next to proceed Click Cancel to quit Read the information from pop up message and the OS update procedure will takes 10 minutes long Click Next to proceed HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 C
25. og ball to go next test pattern Tap Start gt Settings gt Connections gt Beam and select Receive all Checkbox To create a file tap Start gt Programs gt Notes gt New Tap and select the Beam file Note pui Note1 pwi To beam select a device Ta beam select a device Once device is searched tap the device to send the file d Moka 2610 to sand d Nokia 7610 Penang ll Pocket PC Tap 10 cand to Return to Today screen and tap ELEN Toned Tatoos _ il 0914 t send il Pocket PC Tap t send otart gt Program gt Comm Manager gt Bluetooth to turn off Bluetooth i Unknown device send Unknown device 10 send HICconfidential _ _ _ _ _ _ 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 24 PAGE NO 23 gt NTC smart mobility CHAPTER 5 SOFTWARE UPGRADE PRCEDURE System Requirement Windows 2000 XP USB Cable ActiveSync 4 0 above Master Unit 128 MB Mini SD card Caution The unit must have at least 70 of battery capacity before starting the re flash process Charge the battery in advance if necessary For the master unit you could prepare it in the following ways Take one from Swap unit with the most up to date Rom Code Build one first by connecting to SDO for OS Upgrade Download via RUU Ser
26. own Mame m PowerDetect 3 29 07 26 9K X a folder the device Xl Copy PowerDetect exe into the folder Settings Er Yo Dk battery power Power Save Adjust the Backlight brightness On external power Power Save into the maximum level on battery power Brightness Battery power External power Menu HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 36 PAGE NO 35 nhTC smart mobility Disable Turn off backlight if device is not used for in Battery power Execute PowerDetect exe under WinCE HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED RUE et Y 4 Dk Backlight Turn aff backlight if device Brightness Battery power External power 2 File Explorer at OY X Battery Rundown Mame PowerDetect 3 29 07 26 9 TOTAL 53 CONT ON 37 PAGE NO 36 gt smart mobility Power Detect Set the Sleep as 1hour Set the Record as 2Mins 4 0 55 D After running 1 hour the test will be finished Press the Power Button to turn on the power Click ok to quit the program Capacity Voltage 4 027 v Sleep Record BrightMess Battery Rundown 6 HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 38 PAGE NO 37 gj RATC smart mobility File Explorer an Y X Battery Rundown Pow
27. s Run in Test 1 Hour Run in Test Press Soft1 key HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 22 PAGE NO 21 Key Test Diagnostic Option WI CE RNTC smart mobility 4 2 Test Procedure How to select test item Using navigation button Up or Down or to select the test items How to execute the test program Press Action button to start each of test items WinCE Test S Couepia 2 Start up the Microsoft ae ActiveSync program in the PC M owe Insert USB cable and connect unit to a desktop orlaptop Ae creo ete The USB to PC icon is appears on the Today screen when fuac El F Score orc uber espe comets your device is connected to your desktop or laptop Tap Start gt Program gt Camera Press Camera button to turn on the Camera Make sure the device will present and enter the preview display Check camera pre view and image quality HICconfidential 2L d O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 23 PAGE NO 22 Tc smart mobility c8 uH E Ear Ec ne Tap icon Comm Manager on the Today screen and turn on Bluetooth bra racione Ecce Tap the icon Settings down right connect bo a chewing click on the Devices the corner of the screen and select the Make this device Checkbox Press Action key J
28. tial O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 29 PAGE NO 28 ATC smart mobility VIII Take out the SD card IX Cold boot the device Now the upgrade is done Note Due to security issue it is not allowed to re flash different customer ID HICconfidential 2e O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 30 PAGE NO 29 RATC smart mobility CHAPTER 6 LEAKAGE CURRENT MEASUREMENT This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board 1 Requirement Power Supply Micro current Meter Current series JIG CABLE Battery JIG 1 Equipment need A Power Supply set at 4 V 1A Micro Current Meter support 0 5mA 1 2 Fixture needed C Cable D Battery with extension cable E Current series jig with black and red cable HICconfidential S O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 31 PAGE NO 30 RATC smart mobility 3 Connect cable C to positive polarity of power supply A and current meter B l4 Connect cable of fixture C to negative polarity of power supply A and current meter B 5 Setting is Ready for testing Assemble Battery into device Don t turn the power on at this moment Assemble Battery into device HICconfidential gt gt gt L2 d O 2004 HTC CORPORATIO
29. ttach the receiver to the bezel Assemble the bezel to the housing start from the earpiece side HICconfidential 2 O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 20 PAGE NO 19 RATC smart mobility HTC confidential 2004 HTC CORPORATION ALL RIGHTS RESERVED Fasten 2 screws on the housing Screw 72H01403 00M Torque 1 2 0 1 kgf cm Install the battery by insert the right side of the battery first then gently push the battery into its place Note Leave the end part of the plastic ribbon laid upon the battery 1 Replace the battery cover 2 Put the stylus back into its place The Assembly process is finished TOTAL53 CONT ON 21 PAGE NO 20 gt smart mobility CHAPTER 4 DIAGNOSTIC PROGRAM 4 1 List of Diagnostic WinCE Test Items Mode tem Bemnpion Function Test 1 SDRAM Test RAM memory test Display Test Color bar R G B White Black Gray pattern LED Test Red Green Volume up down Soft1 Send App1 Upt Down Left Action Soft2 End End App2 Power Camera voice sferra 6 TimerTest RTC Real time clock test socane o romos _ 12 Headset Play Test Speaker Int Rec Spk out Internal MIC record and play to Speaker test Test Int Rec HST out a Internal MIC record and play to Headset test e
30. uency Eror 5 42 12 XPhaeRMSEmr 5 124 13 TX Phase Peak Error 124 104 34 TX Frequency Eror 5 124 104 15 QhekTXPowr J 5 9 5 44 16 CheckTxPower 5 42 4 17 Check Tx Power 5 124 104 DCS 1800 Receiver Test O1 OI I Ol O1 O1 Aj o CO oc OOo 7 TX Phase RMS Error 0 698 104 HICconfidential 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 52 PAGE NO 51 Fast Bit Error Rate Fast Bit Error Rate Fast Bit Error Rate TX Phase 5 Error TX Phase Peak Error TX Frequency Error 512 698 885 104 104 104 DCS 1800 Transmitter Test 512 512 512 104 104 104 ATC smart mobility 8 TX Phase Peak Error 698 104 9 TX Frequency Error 698 104 10 TX Phase RMS Error 0 885 104 12 TX Frequency Error 0 885 104 13 Check TX Power 0 512 104 14 Check TX Power 0 698 104 15 Check TX Power 0 885 104 PCS 1900 Receiver Test 1 Fast Bit Error Rate 0 512 104 2 Bit Error Rate 0 661 104 Fast Bit Error Rate 0 810 104 PCS 1900 Transmitter Test 4 TX Phase 5 Error 0 512 104 8 TX Phase Peak Error 0 661 104 9 TX Frequency Error 0 660 104 10 TX Phase Error 0 810 104 11 T X Phase Peak Error 0 810 104 12
31. vice Document Online https rma htc com tw rmaiil Rome index asp 5 1 RUU Re flash Upgrade Utility Connect device to PC Connection Settings Setting and allow USB Connection disabled Connect connections in Microsoft Show status icon in taskbar Activesync Li Allow USB connections Connect your device and Allow connections to ane of the following desktop or laptop via USB cable Ed This computer is connected to Check the pop up message from Microsoft Active Sync when Iv Open ActiveSync when my device connects device is synchronized with PC Help Cancel Download OS Image from SDO HICconfidential 22 O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 CONT ON 25 PAGE NO 24 gt RTC smart mobility DED Download OS image 500 http htcscm10 htc com tw SDO Un zip the file and execute RUU program Phone ROM Update Utility 3 6 3 5 Follow the instructions below to prepare the PDA Phone for the update process 1 Connect the PDA Phone to the USB cable 2 Establish an ActiveSync connection with your PDA Phone 3 Disable the standby and hibernation modes on the host PC Fo OW nstru cti yOU r PC y 4 Make sure Main Battery has a charge greater than 5096 complete check box and EXT I completed the steps indicated above Please do not lanuch any progra
32. with another Main Board 6 7 8 Replace rigid Flex board if necessary Replace Main Board if necessary 1 2 S 4 5 Replace LOM if necessary 6 7 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 3 B Back Light Does Not Turn ON OFF 1 2 3 4 Check the connection of FPC whether is properly connected Try with another LCM Try with another Rigid Flex board Try with another Main Board 6 7 8 Replace rigid Flex board if necessary Replace Main Board if necessary 1 2 S 4 5 Replace LCM if necessary 6 7 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC confidential O 2004 HTC CORPORATION ALL RIGHTS RESERVED TOTAL53 43 PAGE NO 42 gt NTC smart mobility 4 A SD Card cannot be used 1 Check whether SD is fully inserted to the slot until you hear a click 2 Try with another SD Card 3 Try with another Main Board 4 S Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 PC Connection USB not possible 1 2 Check whether Connection Settings in the MS ActiveSync is properly set Check whether it connects with other cables or cradle customer s c
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