Service Manual for Feelers
Contents
1. 9 ear eae eee maman mam a e jan mw mp re ua cumst 0 z warm 0 10 1 EET PST eux mem bim E nmn hirri Mp Hio i ier WT QTHMTIB MI s TGS eo 1 1 confidential m 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 57 PAGE NO 56 HTE Engineering Chapter 12 Spare parts list 12 1 Spare Part List for Repair Please be noticed that Part no on the list below is2. Engineering below SD ALL image Press this key SD ALL image Press this key Start download Start download Download SD image Download SD image Format FAT success Format FAT success TOO Writing OS Success Press any key Unit has been re flash successfully HTC confidential 222020220222 2003 HTC Corporation All rights reserved TOTAL65 40 PAGE NO 39 Tc Engineering Mobiity 7 2 Smart phone Reset In case if the system is freezing or not working under OS mode service center could perform RESET the smart phone to fix the problem a Release the battery and attach d again to unit b Hold two soft key together then press power button for 0 5 seconds Press 0 to restore Customer logo factory default other key to quit Warning This will set phone to original factory setting there is risk of loosing customer data c Unit will reboot 7 3 Smartphone rebuild Use only if you feel system is slow performance weight loading may cause system run slowly Please be noted that there is a Risk of Loosing customer data and back to factory default setting Procedure 1 On Windows mode Press Start gt More gt More gt Accessories gt Clear Storage On display it will show Smartphone 2003 Clear storage will make all of your data lost and reset all settings to MFG default Do
3. 14 PAGE 13 ST Engineering Any _ Remove the numeric keypad from the front panel Numeric keypad Remove the Navigation CAP directly the switch board at its top release the APP functional keypad Push the switch board from rear side to front side same step applied to right side HTC confidential Jd eeea w a 2003 HTC Corporation All rights reserved TOTAL65 15 PAGE NO 14 G Engineering Remove the Switch board Step 1 Use plastic tool to pull the switch board out Step 2 Pull out the switch board connector first Step 3 Same step is applied along the switch board as shown on picture Step 4 Remove the adhesive tape which fix the switch board to metal support Step 5 Same step to its right side Step 6 Follow step shown on picture to take out the switch board from the center hole of metal support Done disassembly speaker Slightly release it from its lower left part 1 Release three screws which tighten the speaker to front panel 2 Take off the speaker HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 16 PAGE 15 Engineering Remove the Vibrator from its place F CMOS camera If you send this part as RTV return to vendor please protect pack itin appropriate way
4. RS232 USB Can not sync with PC port fail by ActiveSync Check connection setting in AtiveSync USB Serial Cradle or Cable defects 22 pins connector on M B defects Main Board defects Defective IR Im Test Main Board defects Diagnostic program 4 Audio Dump Speaker No sound in internal speaker Check the setting Sounds Profile Something stuck in audio jack Unit Re assembly mN The spring of internal speaker bent Internal speaker defects Main Board defects Detect voice be recorded Unit Re assembly Recording The spring of microphone bent Microphone defects Something stuck in audio jack Main Board defects Nosie deformed sound Microphone defects by recording Main Board defects Voice Note function does not wareunderOS Reset the phone x Storage Audio play Noise sound when playing Internal speaker defects problem with music or ringtones thru speaker internal speaker Main Board defects Abnormal volumn Main Board defects HTC confidential 2003 HTC Corporation All rights reserved C Engineering Anny Defective Audio Jack broken or Jack something stuck inside dated Defective No sound or can not re
5. 1 Connecte SmartPhone to the USA cable 2 Establish an connection with your SmartPhone 3 Disable the standby and hebamation modes on tie host 4 Make sure Main Battery is largar than fifty par ceni icompleled the steps indicaled above do nat lanuch program during he update process Chick io proceed Click Cancel io quit e i During the process PC will show current information about your smart phone choose update after confirm HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 37 PAGE NO 36 HTE engineering Smeatlhane 0 32 Current information about your SmartPhone Model iC SPY 2500 image Version 1 00 01 0008 Language EHGLISH Selec from below Updaie Update the current ROM wersion Clic Cancel te quil K Choose NEXT if you have verified and want to update hane ROM Upisi 0 13 Verity that you want to update the version From 500 Image Version 1 00 01 0008 Language ENGLISH Wadel ID EP 22500 Image version 1 00 01 0006 Language EMGLISH Click Meet do proceed Click Csncel to quit Bark cma will take about 10 minutes to complete HTC confidential 4 4242 e 3 2003 HTC Corporation All rights res
6. INAVIGATOR_KEY PRE ASSY FEELERS Mylar mini SD 19 8 3 85 0 08t Typhoon Non Pb FREE confidential ttt 2003 HTC Corporation All rights reserved TOTAL65 CONT Engineering ty 76 00595 00 Gasket U tek GTU 5 3 3 CT Typhoon 5 3 3 1 76H00596 00 Poron LCD ground L32 Typhoon 76 00597 00 LCD support H48 Typhoon 76 00723 00 RUBBER Microphone FEELERS 80 00360 00 FRU FPC ASSY SWITCH BOARD FEELERS 76H00778 00 SPONGE LCD INNER FEELERS 76H00786 00 SPONGE KEYPAD FEELERS 76H00803 00 SPONGE 5WAYS SUPPORT Sponge H48 FEELERS SPONGE Keypad FPC T TEK SRS type Feelers TOTAL 65 CONT ON 61 NO 60 76H00807 00 L E HTC confidential 2003 HTC Corporation HTE Engineering Damage Indicator ONTARIO HTC confidential REM 3 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 62 PAGE NO 61 zz hobity Chapter 13 Board Level Repair If you are authorized by HTC to perform board level repair you could ask below material parts from HTC 13 1 Problem Identification amp Troubleshooting 1 Basic Repair Instructions for Component Replacement Step 1 Place the solder proof tape to cover the surrounding area of the components which being replaced Warning 7 DO NOT overheat the tape and components to avoid the tapeymelted and make the component damage Step 2 Us
7. The Battery Rundown Test program is available for the battery in 6 months Warranty period ONLY b How to check the warranty period Check unit serial no or Manufacture Date HTC confidential 2003 HTC Corporation All rights reserved Chapter 7 Software Upgrade Procedure 7 1 Software upgrades 1 System Requirement Windows 2000 or XP on PC USB Cable RUU tool for Smartphone 64MB SD card with latest software version 2 Software upgrade procedure a Enable the USB Connection Settings in ActiveSync Connection Settings x Click Get Connected to connect your mobile device to this 5 sj computer Status Waiting for device to connect Get Connected Allow serial cable or infrared connection to this port COMT Status port is not available Status USB is available Allow network Ethernet and Remote Access Service RAS server connection with this desktop computer Status Network is available Status icon Show status icon in Taskbar Cancel b Set the Smartphone into OS Mode SIM card must be inside c Sync Smartphone to PC via USB cable and synchronize with PC d Adapter to USB cable It s necessary to attach AC Adapter to unit to prevent software upgrade fail e Run RUU tool under Window 2000 Then Click Next to continue HTC confident
8. otherwise broken parts will be treated as OOW Disassembly process is Done HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 17 PAGE NO 16 Engineering Mobiity 4 2 Assembly Process 000 Vibrator Assembly vibrator into its place on rear cover Notice Use air gun to clean Camera bezel and check surface to avoid the particle Assemble Receiver into its place notice the two pin should not bent on assembly process Notice ReCeiver coming as spare part already has double side tape on it you could remove the t p layer and stick it on front panel Assemble the numeric keypad Put the Navigation keycap functional keypad and switch board into front panel HTC confidential 2003 HTC Corporation All rights reserved 17 TOTAL65 CONT ON 18 PAGE NO Mobley Fasten four screws to fix switch FPC board with its metal support Notice the two guide points is fixed Torque 0 5 40 1 kgf cm Besides of above two guide pins need to adjust additional two guide pins as shown on picture Next for MB part Insert the FPC into its connector Please notice to align the first white line for type 1 LCD Green type Second white line is for another type LCD Brown type Remark Make sure the LCD is installed properly HTC confidential 2003 HTC Corporation All
9. Infrared port test Test with second unit RS232 TEST Link with PC Notebook to check RS232 Link function Camera Test Test Camera Function Bluetooth Test Bluetooth function 5 2 Test procedure a Power OFF b Insert Diagnostic Mini SD card provide by HTC to Smartphone Unit c Set the Unit into Bootloader Mode Press amp Hold Capture then press Power button then release power button first Then press volume down button to download diagnostic to unit Wait for HTC logo appears on screen press Action key into Diagnostic test Its DEFAULT to enter Typhoon DIAGNOSTIC on first entering please press POUND 4 key to switch to SONATA REMARK Please choose correct type of Diagnostic Press TALK DEFAULT TYPHOON Press END FEELERS Press STAR AMADEUS Press POUND SONATA d On test menu use Navigation button to select the item then press Action key for testing You could also use to select the test item Use Right Left to change to other page e Remove the battery directly to exit the Diagnostic program when finish the testing If the system fails while testing please also remove the battery directly to turn off power IMPORTANT NOTICE 1 Please do not leave the mini SD diagnostic card left on the unit while booting to Windows mode Because mini sd card do not have lock mechanism easily to be formatted accidently 2 Once the unit has been enter
10. Stereo wired headset with Microphone Standard Battery User Manual Quick Start Guide Sync Software CD Accessories ption Car Adapter Traveler Charger with back up battery cHarging slot Car kit with Car Stereo Mute function Carrying case YYYY HTC confidential u 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 8 PAGE NO 7 HTE i Engineering Chapter 3 Servicing Tools This chapter provides information for the servicing tools for Feelers List of Servicing Tools Remark Disassembly tools Plastic stick for dismantle the unit Cleaning wipers Precision screw driver 0 9mm Philips Screw driver Protective Film Tweezers Air Gun Clean Bench Mandatory Mini USB cable For Synchronization Test Mini SD Memory Card For SD card test Headset For Hand free Recording test AC Adapter with DC In mini Power supply to Typhoon USB plug Diagnostic Test Program Test Program for Functional Test Software Upgrade tools For software version upgrade or re flash Label Printer amp Scanner For Printing amp Scanning regulation label when housing or M B is changed Battery Test Jig For Main Battery judgement HTC confidential 2 BEES EE 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 9 PAGE NO 8 G Engineering Mobiity Chapter 4 Assembling and Disassembling 4 1 Di
11. for reference only please refer to List from our logistic team which differ per customer Description MAIN BATTERY ICP553450S W SOFT PACK 1050mAh SAMSUNG TYPHOON Non Pb FREE Vibrator Cylinder type A4A 05 WTB 3 C I Kasei dia 4mm shell dia Smm c w w rubber boot direct contact SPEAKER DSH909 MERRY D15 4 55 Non Pb FREE receiver assy 501 5 Antenna Radiator Pre Assy Feelers IPCBA MAIN BOARD GSM Tri Band BT Tokyo Denpa TYPHOON CMOS CAMERA MODULE LT7649FS HT T1 LITEON HTC confidential ea 2003 HTC Corporation All rights reserved TOTAL65 58 PAGE 57 Engineering LCM Assy Toppoly TD022SHEB2 176 220 2 2 Non Pb FREE Screw NI point screw BIH M1 6 2 AISI 1018 Gasket Conductive Fabric TR H WAVELINK 14 12 0 12mm Typhoon Screw TORX FD Ni plated Nylok M1 6 8 2 SONATA Screw TORX FD Ni plated Nylok M1 6 3 5 SONATA 5 1 6 9 FEELERS Gasket 20 5 0 5mm PSTG 0 5 5 JORJIN TECHNOLOGIES INC Conductive Fabric Feelers HTC confidential ttt 2003 HTC Corporation All rights reserved TOTAL65 59 PAGE NO 58 G Engineering Mobiiey SCREW PH FD BIH BT 1 6 4mm AISI 1018 BLACK UPPER COVER PRE ASSY i mate CDL FEELERS L4 Side Panel Pre Assy Feelers Housing SOUND BOX PRE ASSY Feelers speaker cover KEYPAD PRE ASS Y FUNCTION Feelers Keypad Pre Assy numeric ARABIC CDL FEELERS L4
12. rights reserved TOTAL65 CONT ON 19 PAGE NO 18 C Errgi nee ring Mobility Place the LCD into its place Before assembly the front panel please check the receiver pin is not deformed Hold the MB together with LCD into front panel Please pay attention to Receiver PIN Please notice not to contrict to receiver pin which may cause pin deformed Place the MB into the front panel and adjust it to the guide hole at the lower right side as the fix position reference Assemble the Switch board FPC connector Fasten the screw which fix the MB to front panel Torque 0 7 0 05 kgf cm HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 20 PAGE NO 19 ere Engineering Mobiity Now to assemble rear cover Then assemble the Antenna cover with the unit fix it to its hook Fasten four screws located on the upper amp lower of unit Torque 1 0 1 kgf cm Do remember to put Security label warranty seal on the top of screw right HTC confidential 4 242 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 21 PAGE NO 20 M Install battery battery cover antenna rubber cover into unit Lock the battery cover Now unit is ready for functional test Assembly process is DONE HTC confidential 2003 HTC Corporation All
13. rights reserved TOTAL65 CONT ON 22 PAGE NO 21 Tc Engineering abiiy 4 3 MB Pre assembly Parts that need to pre assembled first upon replacing to new one 1 Main board A SIDE There are 10 ea pre assembly parts need to be added before assembled to unit 1 MIC Cover 76h00598 00M No 1 2 Poron LCD supporter qtty 4 76H00597 00 2 6 3 Poron LCD Ground 2 76H00596 00 7 8 4 Gasket U tek 76H00595 00 QTTY 2 9 10 B SIDE There are two parts need to be pre assembled 1 EMI Gasket 72H00718 00 2 for PCB drop Part no 76H00710 00 Mylar for PCB 2 HTC confidential A 22 2 2 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 23 PAGE NO 22 T engineering 4 4 LCD Pre assembly On LCD It is required to stick a transparent mylar 21 10mm on LCD FPC to prevent short after assembly P N 76H00671 00 MYLAR FOR LCD Note For brown type the mylar is pre sticked on incoming part from vendor It is sticked to the FPC which a lot of component on it The Unit Assembly is done and ready for further tests HTC confidential RA 2003 HTC Corporation All rights reserved TOTAL65 C Engineering Anny Chapter 5 Diagnostics Program 5 1 List of Test Item You will see HTC Copy right on the first page of Diagnostic program
14. the Top One Numeric Dialing Keypad 12 buttons Two soft key button One Home connection quick list button One Back button Send Phone button End Phone button One 5 way navigation keypad One Camera Capture button Volume up button Long Press as voice record Volume down button long press as Voice command Dial Interface 3 0 V SIM Card Onemini USB connector Slave USB Power e One Infrared IrDA SIR One Mini SD memory card slot One external antenna connector Power Talk 3 5 4 hours e Standby 140 hours e Standard Battery Rechargeable battery Li lon 970 mAh AC Adapter ACinputrating 100 240 50 60Hz DC output rating 5VDC Ambient light sensor for LED power consumption Device to device Bluetooth connectivity Infrared IrDA SIR e USBmini B plug and receptacle CMOS Camera Color Resolution VGA Min5Lux Preview Mirror HTC confidential 2 2 G Engineering Mobiiey Notification One Bi color LED Green and Red for GSM STANDBY GSM standby GSM network status Event Notification Power charging status One Blue LED for Bluetooth connectivity status Vibration for notification and Incoming call Notification by LED Sound Message Vibration Motor Bundle AC adapter w In mini USB plug USB Sync cable
15. you want to proceed Windows Mobile Please enter the following word 1234 and press YES button pz 7 4 Software back up to SD card HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 41 PAGE NO 40 Engineering A Build your own Golden Mini SD card 1 Flash a golden unit with the last update ROM Code 2 Insert a 64MB mini SD card into unit 3 Enter SPL Press and hold camera key Press power key for one or two seconds release power key 4 Enter r2sd all Check the screen Wait for the percentage bar reach to the end 5 After it is completed turn off the unit Take of mini SD card B Flash unit with golden mini SD 1 Insert mini SD card into unit 2 Enter SPL Press and hold camera key Press power key for one or two seconds release power key 3 SPL will ask if you want to flash the unit 4 IF Yes Press Volume Down key quickly Check the screen Wait for the percentage bar reach to the end 5 After it is completed press any key to enter SPL automatically 6 Power down device by pressing power button or taking out battery 7 Remove mini SD card 8 Insert SIM card 9 Power on the unit 10 Boot into OS Your Mini SD card is ready now for doing Reflash CAUTIONS customer request due to security reason UPGRADE Reflash to different CID will be blocked and will not continue Repair for diffe
16. 75H00351 00 5 7 Back up capacitor 16H00005 00 1 8 Audio Jack 36H00059 00 1 9 Mini USB connector 75H00379 00 End of Service Manual HTC confidential 2003 HTC Corporation All rights reserved
17. Capture button then press Power button Wait for the message Press Volume down to download SD Image appears press ACTION key to into Diagnostic mode 4 Under DIAG menu GOTO page and select item 4 BatRunDwn to perform Battery rundown test DIag 2 SD Unit Info R un I n BatRunDwn Checksum HTC confidential 42 0 mec 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 32 PAGE NO 31 C Engineering 5 Screen will display as fig 1 6 After an hour test the Battery Rundown Test will stop automatically Then indicate the test result on the screen Battery capacity percentage for your reference Fig 2 Bat Run Dwn Bat Run Dwn Total 1 0 0 Time 0 0 xx Batt Run Down finish AC Out Percentage xx Battery Discharge Percentage xxx Press Action To Exit Press Action to EXIT 7 If you would stop the program while testing press ACTION button several times to exit the test program and back to menu screen Bat Run Dwn Batt Run Down finish Percentage xx 96 Press Action to EXIT HTC confidential 4242 nm 2003 HTC Corporation All rights reserved TOTAL65 33 PAGE NO 32 FAT G 6 Test Result and Criteria BE E IV Run Down 1 hour Capacity z 60 GOOD Run Down 1 hour Capacity 60 Failed a
18. Engineering z Service Manual for Feelers HTC Proprietary Confidential Treatment Requested Rev A01 Nov 01 2004 HTC Corp Engineering Mobility HTC confidential ma 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 2 PAGE NO 1 Mo TITLE Service Manual for Feelers uo DATE CONTENTS REVISED STGE PER A01 11 01 First reversion HTC confidential a 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 3 PAGE NO 2 Crier ing Table of contents Chapter 1 Introduction 1 1 History Chapter 2 Product Specifications Chapter 3 Servicing Tools Chapter 4 Assembling and Disassembling 4 1 Disassembling 4 2 Assembling Chapter 5 Diagnostic Programs 5 1 List of Test Items Diagnostics in SD card 5 2 Test Procedure 5 3 Test Result Chapter 6 Battery Test Procedure 6 1 Leakage current measurement with Fixture 6 2 Battery Capacity Test Chapter 7 Software Upgrade procedure 7 1 Software upgrade 7 2 Smartphone Reset 7 4 Software Backup to SD card Chapter 8 RF Antenna test spec and criteria 8 1 Antenna Test Specification 8 2 Antenna Test Criteria HTC confidential 2003 HTC Corporation All rights reserved TOTAL 65 24 28 34 42 Engineering Chapter 9 Inspection Criteria 9 1 Definition 9 2 Inspection Area 9 3 Criteri
19. Totally there are 24 items content of Diagnostic test Description Remark 1 Pre Test Use as internal test station on HTC HTC Use Only 2 RAM TEST RAM Memory Test 3 DISP TEST LCD pattern display test 4 LED Test LED BLUE GREEN RED Key test 5 Key Test Keypad amp soft key pressing test 6 Time Test RTC timer test 7 Test Vibrator On Off test 8 B L TEST Back light Test 9 SD TEST SD card read write test 10 SPK PLAY Test Speaker output 11 REV Play Test Receiver output 12 HST play Test headset output 13 INT1 SPKO Internal MIC to Speaker output 14 INT1 REVO Internal MIC to Receiver output 15 NT1 HSTO Internal MIC to Headset output 16 HSTI HSTO Headset input to Headset output 17 Sensor Light Sensor Test 18 MS Format RESET Phone to Default Factory setting 19 DIAG 2 SD HTC internal use HTC Use Only 20 Batt Info Show AC IN or Out and Battery info 21 Unit Info Show Unit Serial No and IMEI 22 RUN IN Perform RUN IN Test 23 BatRunDwn gt Battery Run Down Test 24 Checksum Checksum value check after Reflash HTC confidential U BEEN 16 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 25 PAGE NO 24 G Engineering Some items need to test under OS Mode 25 USB TEST Link with PC Notebook to check USB Link function 26 SIR Test
20. a Chapter 10 Trouble Shooting Chapter 11 Labeling Plan Chapter 12 Spare parts list 12 1 Spare parts list for repair 12 2 Accessory Spare parts list 12 3 Board level parts list Chapter 13 Board Level Repair 13 1 Components to be Replaced 13 2 Problem Identification amp Troubleshooting HTC confidential 2003 HTC Corporation All rights reserved 45 46 53 57 62 Engineering Mobiity Chapter 1 Introduction This manual provides the technical information to support the service activities of Feelers Feelers It contains highly confidential information so any or all of this document should not be revealed to any third party 1 1 History Reversion Update item Pages effected A01 First release N A HTC confidential 2 SUE E Engineering Chapter 2 Product Specifications 2003 HTC Corporation All rights reserved Function Specification Platform 05 Microsoft Windows Mobile Smartphone Dimensions 107 54mm L x 46 2mm W x 17 17 5mm T Weight 100g with battery CPU e TI OMAP 730 tri band GSM GPRS solution Memory e SDRAM 32MB e Flash ROM 64MB GSM Function Tri band 900 1800 1900 GPRS Class Multi slot class 10 Display 2 2 inch 176x220 dots resolution LED back Light 64K colors TFT transflective LCD Keyboard Button One Power Button On
21. a defetcs Abnormal color on picture after capture Main Board defects Camera lens dirty Clean camera and re assembly RF Wireless SIM detection fail SIM connector defects malfunction Main Board defects No service signal Reset the phone x Storage Main Board defects Testing fail by RF Tester Antenna defects other phone function Main Board defects HTC confidential 2003 HTC Corporation All rights reserved Engineering Chapter 11 Label Plan 1 Main unit Main unit Regulatory label on the rear housing of main unit 1 1 Regulation Label 1 HTC P N 77 00206 00 Image file name Main_UNIT_REGULATION Please note 1 The brand name is shown on Bezel 2 All bar codes must be code 128 symbology ST20E 95V DC 1A 4 Made in Taiwan C 1M 19 mm 1 2 Regulation Label 2 HTC P N 77H00165 00 PIN XXHXXXXX XX z 30 mm HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 54 PAGE 53 Erit r The label will support following SKU HTC Part Number Countries Supported 99HAJ005 00 WWE 99HAJ003 00 Middle East 99HAJ004 00 Middle East 99HAJ006 00 Russia 99HAJ007 00 Australia 99HAJ002 00 Eur
22. cord Earphone defects Earphone set on headset 5 Screen Defective No front light on LCD Check the setting power management Backlight Frontlight Unit Re assembly LCD defects Main Board defects oem Half screen displays on LCD Unit Re assembly shown LCD defects LCD no No video appears on LCD displa front light turn on onl iii y Main Board defects Sereen Video or back light flashing LCD defects Flickering Main Board defects ETE Line in LCD either Line in Display of vertical LCD defects Defective The Q ty of bad pixels is out LCD defects pixels on LCD of spec inspection criteria LCD m Dust on LCD surface Clean LCD then Re assembly contamination HTC confidential 2003 HTC Corporation All rights reserved TOTAL 65 CONT ON 51 PAGE NO 50 HTE Engineering 6 Mechanical Defective power button Power button does not work or button stuck Power button housing defetcs Power switch on M B defects Defective record button Record button does not work or button stuck Record button housing defetcs Defective Volume Up Down button Record switch on M B defects Volume Up button does not work or button stuck Volume Up button housing defetcs Volume Up switch on M B defects Volume Down button does not w
23. e Heater Gun HAKO850B set the temperature between 350 Air Speed 3 5 to remove the components Step 3 has to wait the temperature cool down before the damaged components been removed the others components could be gone when the solder proof tape been taken off Step 4 After the damaged component has been replaced clear the surroundings for solder and flux residues HTC confidential 2 s mE 2003 HTC Corporation All rights reserved TOTAL65 63 PAGE 62 13 2 Board Tx a E NO Part location name HTC Part No REMARK 1 Power switch button 36H00230 00M Swi 2 Volume up 36 00230 00 SW2 3 Volume down 36H00230 00M SW3 4 Camera capture 36H00230 00M SW4 5 MIC 36 00208 00 confidential 2003 HTC Corporation All rights reserved 1 _ 1 1 NO Part location name HTC Part No REMARK 1 RF Antenna connector 75 00160 00 WSW 1 2 Camera connector 20P 75H00337 00 3 Battery connector 75H00332 00M CON10 4 Mini SD Connector 75H00352 00 CON6 5 SIM Connector 6p 75H00378 00 CON 9 HTC confidential 2003 HTC Corporation All rights reserved 6 LCD Connector 16P
24. erved TOTAL65 CONT ON 38 PAGE NO 37 Engineering ROM Update Uiit 0 32 fou now ready to update your ROM image This operation fakes approximately 10 minutes Emp During ing update process the following things occur The 16 prepared Sar ihe update The progress bar on the host and an fie EmartPhone The completion soraan Is displayed onthe hast Clic Mest to proceed Click Cancel b quit NN PC will show the RUU progress 82 Updating fe Image on your do nul remova 1 28 connection from the SmartPhone nr launch any program during fna update process Remember the will take about 10 minutes K When software upgrade is finished the Unit will reboot automatically 3 Software upgrade from 64MB MINI SD card with latest software version Caution The unit must have at least 50 of battery capacity before starting the re flash process Charge the battery in advance if necessary a Take one smartphone unit and turn off power b Insert 64MB Mini SD card with latest software version to unit and set it into SPL Mode Press and Hold Camera Power button for 2 seconds Then release Power button first The screen shown as HTC confidential 2003 HTC Corporation All rights reserved pd gt
25. ial 2003 HTC Corporation All rights reserved Engineering C mR d lt gt Qus Tha Winer vell Vereagar on pour papka ncon mum cik Faik CD a New CRE io Sare Falai Whang voci ded you lie bo your Files enter the folder where wou want these files saved IF the Folder does mot ect E wil be crested lor contin ie cick Sere Files in Folder GEPUUWETENE 9 On your PC it will show below messages Check the option on screen HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 36 PAGE NO 35 C Engineering IE ROM Update Wid 022 Webcome the AOM Update Utility forthe Caution inelalling this undae will delete the intormation on yours Review he for important inf rmatson biens continuing the caution indicated above and hree reviewed the Readme This utlity updates tee image on pour EmartPhng During the update me FROM Ulpia Allow nuin updabs thes PCS image pour Click West to proceed Click X ancer quit Follow the instructions below ta prepare the SmanPhone for ihe update process 2
26. idential 2003 HTC Corporation All rights reserved TOTAL65 CONT aT Cc Mobility 9 Power on 10 Measure flight mode current Wait about 1 minutes display will be off in this condition please check current value on the current meter Current value must under 5 mA if over it means M B failed please replace M B for repair 11 Switch OFF the unit 12 Measure power off current Check current value on the current meter Current value must under 0 3 mA if over it means M B failed please replace M B for repair HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 31 PAGE NO 30 G Engineering abiiy Conclusion If current consumption are passed at both of flight and power off mode it means M B is GOOD If there is any item FAILED at flight or power off mode it means M B is failed please replace M B for repair Measurement parameter Measurement mode Measured Current REMARK Under 5mA MB is good Flight Mode Over 5mA Fail MB need to be futher repaired Under 0 3 mA MB is good POWER OFF Fail MB need to be futher Over 0 3 mA repaired 6 2 Battery Capacity Test with Rundown program Diagnostic 1 Full charge the battery 2 Turn power off then insert Diagnostic SD card Rev 1 0T to handset 3 Set the handset into Bootloader Mode While Press amp Hold
27. il 8 The distance between two dark pixels the distance 2 6mm Fail HTC confidential ttt 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 46 PAGE NO 45 FAT G Engineering abiiy Chapter 10 Trouble Shooting Guide 1 Power Battery Attach Battery AC adapter Power LED No indication Main Board defects No Power Can not Boot Attach Battery AC adapter Power LED indicates Red or Amber Battery damage Battery connector on M B defects Power Switch on M B defects Main Board defects Can into bootloader mode Re flash Software Can not Boot with Battery ONLY Main Board defects Battery power run out Can not Boot with Battery ONLY Battery connector on M B defects Battery damage Main Board defects Can not hold charge Battery full charge Battery rundown test fail Battery damage Main Board defects Battery over Battery full charge Use Battery damage discharge Battery test fixture test fail Battery connector on M B defects Attach AC adapter Power LED No indicatio
28. ing Windows mode HOME SCREEN the SD card might be formatted already and once executing the diagnostic will stop CHECKSUM ERROR without successfully entering the Diagnostic 3 Once happen you might need to ask HTC assistance for card replacement HTC confidential 2 22 n 2003 HTC Corporation All rights reserved TOTAL65 26 PAGE NO 25 Mobley 5 3 Test procedure and description RAM TEST Description RAM Memory Test Once finished test will show PASS and back to main Menu Remark Will stop once FAILED DISP TEST Press Action to change display mode Press Action to change display mode LED Test LED ON for BLUE GREEN RED Keypad Press Action to NEXT Key Test Launch capture gt Vol up dwn soft1 Start gt Soft2 Contact Talk gt gt gt gt gt Right gt Down gt Left gt Action gt Numeric 1 Back to Main MENU automatically Time Test RTC timer test Back to Main MENU automatically VIB Test Select this item will activate Vibrator Press Action to MENU B L TEST Back light adjust from MAX gt DIM gt OFF Press Action to MENU SD TEST Performing SD R W test Back to Main MENU automatically CheckSum Calculate checksum of Flash ROM Could be use for verifying after OS reflash SPK PLAY Select this item
29. mitter Test 4 TX Phase RMS Error 0 512 104 5 TX Phase Peak Error 0 512 104 6 TX Frequency Error 0 512 104 7 TX Phase RMS Error 0 700 104 8 TX Phase Peak Error 0 700 104 9 TX Frequency Error 0 700 104 10 TX Phase RMS Error 0 885 104 11 TX Phase Peak Error 0 885 104 12 TX Frequency Error 0 885 104 13 Check TX Power 0 512 104 14 Check TX Power 0 700 104 15 Check TX Power 0 885 104 HTC confidential J eoo 2003 HTC Corporation All rights reserved TOTAL65 44 PAGE NO 43 C Engineering PCS 1900 Receiver Test 1 Fast Bit Error Rate 0 512 104 2 Fast Bit Error Rate 0 660 104 3 Fast Bit Error Rate 0 810 104 PCS 1900 Transmitter Test 4 TX Phase RMS Error 0 512 104 5 TX Phase Peak Error 0 512 104 6 TX Frequency Error 0 512 104 7 TX Phase RMS Error 0 660 104 8 TX Phase Peak Error 0 660 104 9 TX Frequency Error 0 660 104 10 TX Phase RMS Error 0 810 104 11 TX Phase Peak Error 0 810 104 12 TX Frequency Error 0 810 104 13 Check TX Power 0 512 104 14 Check TX Power 0 660 104 15 Check TX Power 0 810 104 HTC confidential tiie 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 45 PAGE NO 44 G Engineering RAD Ty Chapter 9 Inspection criteria 9 1 Definition The inspection criteria HTC defined is for se
30. n Battery damage 22 pins connector on M B defects Power LED on M B defects Can not h ae Main Board defects AC Adapter defects DC Converter defects Cradle defects Attach AC adapter Power LED indicates Battery damage Main Board defects HTC confidential 2003 HTC Corporation All rights reserved C Engineering Reset the phone Storage Can not turn Press power button for 3 Re flash Software power off seconds but can not turn off Main Board defects Power off automatically Battery power run out Power off Battery can not hold charge during operation Main Board defects Shutdown Main Board defects in anytime HTC confidential 2003 HTC Corporation All rights reserved HTE Engineering 2 System Defective Vibrator Vibrator doesn not work Unit Re assembly Vibrator defects Main Board defects Defective LED No indication on Power LED Power LED defetcs Main Board defects No indication on keypad LED Keypad LED defetcs Switch Board defects System hang at booting System boot up but lock on LOGO screen Reset the phone x S
31. ope 99 008 00 North Europe For S N SSYWWPPZZZZZ SS SITE CODE gt HT Year Code Last Digital of theYear WWI Week Code 01 54 PP Product Code gt DM Table 1 77777 Serial Number gt 00001 99999 Use Base 10 For Model ID ST20E S Smartphone HTC project name Feelers 20 2 project with initial O Main unit 5 ID Industrial Design Label Characteristic Material Polyester Color White Ink B110 HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 55 PAGE NO 54 Mabey Exploded diagram HT nfidential 2003 HTC Corporation All rights reserved TOTAL65 56 PAGE NO 55 LER FEELERS Jn rene waren mea mm ae em eer mua jene 5 e nr P nam T rio jme nuc mean p meer men rereene mm ammi zem owe 12 emma ume we anm
32. ork or button stuck Volume Down button housing defetcs Defective Numeric keypad Volume Down switch on M B defects Key 0 9 Talk End Home Return stuck Keypad defects Defective App3 4 button Keypad defects Defective Home button Numeric key 0 9 Talk End Home Return does not work Metal Dome defects Switch Board defects Defective Return button Bezel defects Left right key stuck Defective App1 2 button Bezel defects Left right key does not work Metal Dome defects Switch Board defects Defective Im Navigation Hasen Buon coss Navigation button defects work properly button Navigation switch defects HTC confidential 2003 HTC Corporation All rights reserved HTE Engineering 7 Digital Camera malfunction Camera is not detected 8 RF Wireless Camera re assembly Camera defetcs Main Board defects Abnormal color on video Camera defetcs No phtotgraphing image on screen before taking photos Main Board defects Camera can not focus Camer
33. rent region or Customer ID should be treated as OOW repair HTC confidential 4 4242 00 ee 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 42 PAGE NO 41 C Engineering Chapter 8 RF Antenna test spec and criteria Tx 1 Download cell Item Test Name Note 1 DCS Band 0 512 75 BCH 600 2 BSOriginate call 0 512 75 GSM 900 RECEIVER TEST 3 Fast Bit Error Rate 5 975 104 4 Bit Error Rate 5 42 104 5 Fast Bit Error Rate 5 124 104 GSM 900 Transmitter TEST 6 ITX Phase RMS Error 5 975 104 7 Phase Peak Error 5 975 2104 8 TXFrequency Error 5 975 104 9 Phase RMS Error 5 42 104 10 TX Phase Peak Error 5 42 104 11 Frequency Error 5 42 104 12 TX Phase RMS Error 5 124 104 13 TX Phase Peak Error H 124 104 14 TX Frequency Error 5 124 104 15 Check TX Power 5 975 104 16 5 40 104 17 Check TX Power 5 124 104 HTC confidential CO T 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 43 PAGE NO 42 C Engineering DCS 1800 Receiver Test 1 FastBit Error Rate 0 512 104 2 Bit Error Rate 0 700 104 3 Fast Bit Error Rate 0 885 104 DCS 1800 Trans
34. rvice center repair ONLY All service centers must follow below inspection criteria to judge if customer returned unit is exactly defective caused by out of HTC s specification 9 2 Inspection Area The inspection area of Smartphone is for LCD module ONLY 9 3 Criteria Definition D Diameter Length W Width N Number of defects S Distance from dot to dot H Height Viewing distance for LCM is approximately 30cm 5cm Ambient illumination is to be 500 1000lux Inspection viewing angle range 3 Horizontal 45 degree Vertical 1 Defective Dot Item Status Criteria 1 Defective dot 0 25mm Fail 2 0 15 Defective dot x 0 25 If the Q ty of defective dot lt 6 Pass 3 Defective dot 0 15mm Neglect Total dot 6 Distance between dot and dot gt 5 2 Defective Pixel Item Status Criteria 1 Bright pixel only If the Q ty of bright pixel 3 Pass 2 Dark pixel only If the Q ty of dark pixel lt 4 Pass 3 Bright Dark pixels total If total Q ty of bright dark pixel lt 4 Pass 4 2 bright pixels connected together If the Q ty of connected bright pixel lt 1 Pass 5 2 dark pixels connected together If the Q ty of connected dark pixel lt 2 Pass 6 Connected Bright Dark pixels total 1 the of connected bright dark pixels 2 Pass 7 Thedistance between two bright pixels If the distance 2 6mm Fa
35. sassembling Tools needed for Assembling and Disassembling the Smart Phone 1 Glove amp Lens Cleaning Tissue 2 Plastic type tweezer 3 Philip Screw Driver 0 4 Philip Screw Driver type T5 5 Special Made Plastic Stick Disassembly process Front side lt gt Rear Side Remove antenna rubber battery cover battery from unit HTC confidential ttt 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 10 PAGE NO 9 Engineering Mobiity To remove antenna cover Please use Precision driver flat 0 type 1 2 mm and insert in to the two hole as shown on picture Insert in angle 30 TIPS Insert the driver to the hole with angle about 30 degree after reach the end move back around 1mm and press it down to release the the cover lock IMEI 21 54 5 FREE 1 Remove the cover from its place 2 Unscrew 6 ea screws which fix rear cover to front panel Next start disassembly the rear cover Please be noticed that improper way of disassembly may caused the cover worn easily 1 Insert the plastic stick to the gap between front and rear cover deep inside 2 Move the stick slightly from lower side to upper to release the rear cover 5 ba HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT ON 11 PAGE NO 10 M Mob
36. t Test Camera Function 28 Bluetooth HTC confidential Test Bluetooth function 2003 HTC Corporation All rights reserved G Engineering Mobiity Chapter 6 Leakage current measurement This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board 1 Requirement Power Supply Micro current Meter Current series JIG CABLE Battery JIG Equipment need A Power Supply set at 4 V 1 B Micro Current Meter support 0 5mA 1A 2 Fixture needed C Current series jig with black and red cable D Cable E Battery with extension cable 3 Connect cable D to positive polarity of power supply A and current meter B HTC confidential 2003 HTC Corporation All rights reserved TOTAL65 CONT Engineering 4 Connect cable of fixture C to negative polarity of power supply A and current meter B black cable to power supply and red cable to current meter B 5 Setting is Ready now for testing Don t turn the power this moment 6 Set the unit to Flight mode Turn on Bluetooth Note Need to put SIM card first on the unit 7 Remove original main battery and install battery fixture E 8 Turn on power supply 4V and current meter 2A HTC conf
37. to check speaker Back to Main MENU automatically REV Play Select this item to check Receiver quality Back to Main MENU automatically HST play Select this item to check Headset function Back to Main MENU automatically INT1 SPK O Recording test via MIC gt Speaker Back to Main MENU automatically INT1 REV O Recording test via MIC gt Receiver Back to Main MENU automatically INT1 HSTO Recording test gt Headset Back to Main MENU automatically HSTI HSTO Recording test headset Back to Main MENU automatically LI Sensor Light Sensor Test Put your finger into light sensor on bottom part of unit under 0 keypad Follow procedure on screen MS Format RESET Phone to Default Factory setting For Refurbishment ONLY Batt Info Show AC plug status amp battery capacity ref Press Action to exit Unitdnfo Show Unit Serial No and IMEI No Press 0 to exit RUN IN RUN IN Test with 1 2 4 8 hours selection Show RUN IN Pass after time out BatRunDwn RUN DOWN FOR 1 HOUR Some items need to test under OS Mode USB TEST Link with PC Notebook to check USB Link function SIR Test RS232 TEST HTC confidential 2003 HTC Corporation All rights reserved Infrared port test Link with PC Notebook to check RS232 Link function Test with second unit G MADE 27 Camera Tes
38. torage Can not detect Re flash Software Main Board defects SD card SD card can t System can not detect SD card SD socket on Switch board defects Switch Board defects Main Board defects hold in place System hang SD card can not hold in unit SD socket on Switch board defects under OS SD card can System lock often under operation in anytime press any key does not help Battery power run out Reset the phone x Storage Re flash Software Main Board defects not eject SD card stuck in the unit SD card write protection malfunction SD socket on Switch board defects Switch Board defects SD write protection fail HTC confidential under OS Main Board defects 2003 HTC Corporation All rights reserved ETC Engineering Any 3 Communication
39. y Release all hooks at both side Remove the rear cover Next remove one screw which fix the MB to front case Following to release the LCD FPC To take out the upper half part hold the MB together with the LCD at the upside part near antenna MB LCD have been remove from front panel Please keep the LCD at clean surface HTC confidential 2425 2003 HTC Corporation All rights reserved TOTAL65 12 PAGE NO 11 Engineering Take off the Camera module Next remove the LCD from MB Please notice _ that there are two double sides tape sticked between LCD and its FPC These two tapes are reusable for assembly Release the LCD Connector cover to remove the LCD from its connector by pulling upward Put the LCD to clean and safe place HTC confidential ttt 2003 HTC Corporation All rights reserved TOTAL65 13 PAGE NO 12 M Now is separated from LCD Continue with Front panel disassembly Disassembly the switch board 1 Release two screws which tighten the switch board to front panel 2 Take out the switch board Remove the numeric keypad function keypad and Navigation keycap from the switch board HTC confidential 24242 ei 2003 HTC Corporation All rights reserved TOTAL65
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