User guide Alfred Light 200
Contents
1. This port has to be programmed on the PABX to receive using features like call diversion or call rerouting all calls which can not be answered by the attendant or other extensions Depending on the required function the calls can be diverted to ALFRED Light only if the attendant or the extension is busy doesn t answer within a specific time or in any case With small PABX were call diversion or call rerouting features are not available the device should be programmed to receive incoming calls at the same time as the attendant You can program then a call answer delay on ALFRED Light giving enough time to the attendant to aswer the call if he she is free After answering the call the device can send an up to 60 long message The message can be recorded by the user itself using the build in microphone or an external source like a CD or MC player At the end of the message the device will send a flash signal followed by an up to 16 digit long telephone number This will connect the answered call back to the attendant or other extension Now the external call will be placed in the waiting queue of the PABX Using an optio nal MOH device like the Phonphon the waiting caller can now receive waiting messages with a background music The external music on hold source can be also connected to ALFRED Light and then forwarded to the PABX M OH input as well In this case you will have a courtesy announcement system with the same background music for all the du2. 2 00 The following programmations can be done on the ALFRED 1 to 16 digits long telephone number 0 bis 9 Delay on answer 0 to 99 calls Delay on call transfer 0 to 99 seconds Flash signal duration O to 999 ms Internal numbering plan lenght 1 to 21 digits or felxible with max 22 digits The programmation is done using DTMF dial signals For this procedure ALFRED Light has do be called after the programming mode has been activated After the answer you will receive a acknowledge tone and the programmation can be done using a DTMF dial pad Follow the instructions on the following pages The message is stored on a EEPROM memory using the DAST procedure This memory is protected against loss of data due to power failure for a period of ten years The message can be recorded using the build in microphone or an external source The message volume can be regulated The output inpedance is about 600 Ohm The power supply is provided by the attached plug PSU Connection diagram public network analogue digital PABX I ED I I ZI SI 12 Vde IS ALFRED BER JB y LINE an Message IU registration from external source i e MC CD player ROCOM Page 5 User guide ALFRED Light Issue 2 00 Configuration examples Public network analogue or digital Extension Example 1 Courtesy announcement with busy attendant Call diversion on
3. always with two digits With an input value from 1 to 21 the device will wait for the complete input of a number with the programmed lenght With a value of 22 the number lenght is flexi ble and has to be terminated by a You here three short tones The numbering plan digit number is programmed You can now go ahead to program the following steps or terminate the programmation dial the digit 3 ROCOM Page 17 User guide ALFRED Light Issue 2 00 Waiting time before call transfer programming With this feature you can programm a waiting time bevore the device will hang up after dialing a number call transfer This function is usefull if you like to trasfer a call to an extrenal extension where you might have longer call setup times The default time is 00 no delay on call transfer Activate the programming mode See also Activate programming mode Call the device using a telephone with DTMF dial pad You here three short tones Dial now 7 You here three short tones Dial now the desired time delay in seconds from 00 to 99 The time has to be programmed with two digits all time You here three short tones The delay time on call transfer is programmed You can now go ahead to program the following steps or terminate the programmation dial the digit 3 Page 18 NV BR SR ROCOM User guide ALFRED Light Issue 2 00 Default configuration data load With this function you can r
4. light Alfred FROCOM Page 20 NV BR AR ROCOM User guide ALFRED Light Issue 2 00 Message recording from CD MC or mixer Connect the external source to the JB plug on the back of the device Activate the programming mode See also Activate programming mode Press the REC STOP button The record will start as soon you release the button The red LED will light Start the message paly back on the external device The record lenght is about 60 seconds As the red LED will start flashing you will have 5 secondes of recording left At the end of the recording time or if you press the START REC button again the device will switch to play back mode and you can hear the recorded message on the internal loadspeaker The green LED will light during the play back At the end of the message the unit will go in stand by mode The green LED will flash slowly Alfred ROCOM You can hear to the recorded message all time pressing the PLAY button Alfred During the play back the green LED will sc N ocom light ROCOM Page 21 User guide ALFRED Light Issue 2 00 Play back You can hear to the recorded message all time pressing the PLAY button During the play back the green LED will light Alfred HROCOM After recording the message to your UNES sadisfaction you can connect the device E Do BE to the PABX For a
5. message an internal number using the DTMF dialpad If no number is dialed the caller will be connected to the attendant Publi k er PABX i e VolP Network Cal transfe DTMF dial Example 6 DISA service Alfred Light is called by a DDI number After the aswer the caller can dial a public telephone number using the DTMF pad The number input is terminated by entering a Page 8 ROCOM SR if ce User guide ALFRED Light Issue 2 00 Front panel view H 5 Alfred o o O ROCOM PROG key for the switch to programming recording mode With multiple device configu rations this key is enabled only on the master device REC STOP key for the recording of the message from microphone or external source The key is enabled only during the recording mode LED is flshing orange The record will be started at the release of the button Pressing the button a second time will stop the recording and store the message LED indicator Green flashing stand by Orange flashing programming recording function Red recording Red flashing 5 seconds to the end of recording time Green answer mode Volume control of the message send to the telephone line The build in loudspeaker doesn t have a volume control PLAY key for the play back of the recorded message The message will be played automati cally at the end of the
6. now 3 You here three short tones Dial now the flash signal time in milliseconds 000 to 999 Insert the value always with three digits You here three short tones The flash signal time is programmed You can now go ahead to program the following steps or terminate the programmation dial the digit 3 Page 16 NV RR SR ROCOM User guide ALFRED Light Issue 2 00 Numbering plan digit number programming automated attendant This programmation will activate the automated attendant feature With this feature the waiting party can be invited to dial a DTMF number during the waiting message If this will happen the device will wait until the here programmed number of digits are dialed by the calling party After this it will terminate the message and forward the call to the dialed number The device will NOT take any control of the dialed number If no number is dialed the unit will forward the call to the programmed number Also a felxible numbering paln is programmable In this case the dialed number has to be terminated by a The default configuration is 00 no automated attendant feature Activate the programming mode See also Activate programming mode ie Oa a 6 Call the device using a telephone with DTMF dial pad You here three short tones Dial now 4 You here three short tones Dial now the desired number of digits required by the numbering plan of the PABX from 00 to 22 Insert the value
7. receive incoming calls at the same time as the attendant during day service Other type of programmations can use the call diversion features of the PABX For a best service the PABX should have the feature call waiting on busy extension where an external call can be put on a waiting queue for a busy extension by a call transfer Connect the provided power plug to the device and into the mains plug Switch the unit on After the play back of the stored message the device is ready to work Herefore it has to be programmed first To program the unit press the button PROG The orange LED will flash fast Call now the unit using a phone with DTMF dial pad If you dont call the unit within 30 seconds it will automatically switch back to the stand by mode green LED slow flashing In programming mode also the message can be recorded using the build in microphone or an external source For the programming of the device and the recording of the message please read the following instructions ROCOM Page 11 User guide ALFRED Light Issue 2 00 Programming Activate programming mode To activate the programming mode press using a pen or a small screwdriver the PROG button The orange LED will flash fast og Using a phone with enabled DTMF dial pad call the device using the internal telephone number of the extension line where the unit is connected to The device will answer the call the send three short tones The LE
8. record and after power on Microphone for the registration of the message Messages on CD or MC can also be recorded using the connector JB on the back of the device If this connector is used the microphone will be disabled ROCOM Page 9 User guide ALFRED Light Issue 2 00 Rear panel view ON PWR JA JB JC LINE Connector for telephone line cable Not used on Alfred Light Connector for the external source for the reco rding of the message CD MC Mixer etc The build in microphone is disabled if this connec tor is used Not used on Alfred Light Plug in for external power supply unit on off switch Features On site recordable message Build in microphone for on site message recording Build in loudspeaker for the play back of the recorded message Input for external source i e CD MC or mixer to record the message Courtesy annoucement service for quite any type of trunk and PABX Up to 16 digits long programmable telephone number DIMF dial Programmable flash signal time from 0 to 999 ms Programmable answer delay from 0 to 99 rings Programmable call transfer delay from 0 to 99 seconds Message output level control Up to 60 seconds recordable message lenght Programmation using DTMF dial Automated attendant feature DTMF dial in during message DISA service with flexible numbering plan lenght 230 Vac powe
9. Activate programming mode Call the device using a telephone with DTMF dial pad You here three short tones Dial now 6 You here three short tones The telephone number is deleted You can now go ahead to program the following steps or terminate the programmation dial the digit 3 Page 14 NV RR SR ROCOM User guide ALFRED Light Issue 2 00 Answer delay programming The device will wait for the programmed number of calls before answering The default configuration is 00 calls no delay Activate the programming mode See also Activate programming mode B Call the device using a telephone with DTMF dial pad You here three short tones Dial now 2 You here three short tones Dial now the number of rings 00 to 99 to be waited before answering the call Insert the value always with two digits You here three short tones The answer delay is programmed You can now go ahead to program the following steps or terminate the programmation dial the digit 3 ROCOM Page 15 User guide ALFRED Light Issue 2 00 Flash signal time programming Here you can program the flash signal recall button time for the connected PABX A recall activation with ground button is not possible The default configuration is 80 ms Activate the programming mode See also Activate programming mode Call the device using a telephone with DTMF dial pad You here three short tones Dial
10. D will be switched off as soon as the frist DTMF digit is recognized After this the green LED will go shortly on with any recieved DTMF digit After pressing the PROG button you will have about 30 seconds to call the device or to start with the recording of the message If this will not happen the device will go back to stand by mode automatically green LED flashing slow In programming mode you might hear the following tones Input is correct three tones Input is wrong six tones Error in the device nine tones The programming mode will be terminated dialing the digit 3 or automatically with no action within 30 seconds or switching the unit off and on With a multiple device configuration the programming and recording is done only on the master unit This will then forward the information and message to the connected slave devices AR Page 12 ROCOM User guide ALFRED Light Telephone number programming Issue 2 00 The herewith programmed telephone number will be dialed at the end of the message after sending a flash signal At the end of the dial the device will release the line If no number is stored the unit will work as an answering maschine At the end of the message the line will be released without dial Activate the programming mode See also Activate programming mode Call the device using a telephone with DTMF dial pad You here three short tones Dial now 1 You here three short to
11. User guide User guide ALFRED Light Issue 2 00 NVN RR DAAN Page 2 ROCOM User guide ALFRED Light Issue 2 00 Contents Descriptio M RFFERTPRFEFETTTERELTTTELTELLERTEITLLERLTEL TE PIEDE AGA GANG 4 Connection diagram u s 5 Configuration examples aaa 6 Front panel view ann sun nsnn ann nnnnnnnnnnnnnnnnnnnnnnnnnnnen 9 Rear panel view eresreneennnennennnnnnnunnunnsunnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnenneenneeneneneneneenn 10 Features La 10 Installation aaa 11 Programming AGARAN 12 Activate programming mode ann sun nnnnnnnnnnnnnnnnnnnnnnnen 12 Telephone number programming u s eee 13 Telephone number deleting 22unnuunnunnsnnnannsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 14 Answer delay programming u s 15 Flash signal time programming 11 112 nennen nennen nenn 16 Numbering plan digit number programming automated attendant 17 Waiting time before call transfer programming uu aaa anan naaa naaa naaa naaa 18 Default configuration data load ssssssssssunsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nananana 19 Message recording AA 20 Message recording from CD MC or mixer u s 21 Play back EEG ERE mn 22 Technical data 55555426 aaa 23 ROCOM Page 3 User guide ALFRED Light Issue 2 00 Description Page 4 ALFRED Light is a digital announcement device with the following features Courtesy announcement The device must be connected to a analouge PABX extension line
12. busy feature is activated for the attendant If the attendand is busy the call is diverted immediatly to ALFRED Light PABX gm 7 gt EI ta Public network ae analogue or digital Wi Extension Example 2 Courtesy announcement with no answer Call diversion after time is programmed for the attendand extension The call is forwarded to ALFRED Light only if the attendand extension doesn t answer AR Page 6 ROCOM User guide ALFRED Light Issue 2 00 PABX Incoming call Public network analogue or digital Example 3 Courtesy announcement with no answer or busy attendant Attendant and ALFRED Light are called at the same time Thecall will be answered by ALFRED Light only after a programmed delay Public network analogue or digital Extension 3 DTMF diall Example 4 Courtesy announcement with busy operator and automated attendant Call diversion on busy feature is activated for the attendant If the attendant is busy the call is diverted immediatly to ALFRED Light The waiting caller can dial during the message an internal number using the DTMF dialpad ROCOM Page 7 User guide ALFRED Light Issue 2 00 Public network analogue or digital gi DTMF diall Example 5 Automated attendant Alfred Light is programmed to receive all incoming calls The caller can dial during the
13. eload the default configuration data as indicated Activate the programming mode See also Activate programming mode v ARE Call the device using a telephone with DTMF dial pad You here three short tones Dial now 999 You here three short tones The default configuration data are loa ded Only the programmed number will be maintened You can now go ahead to program teh following steps or terminate the programmation dial the digit 3 ROCOM Page 19 User guide ALFRED Light Issue 2 00 Message recording Activate the programming mode See also Activate programming mode oj NG Press the REC STOP button The record will start as soon you release the button The red LED will light Alfred ROCOM Speak your message as close as possible into the microphone The record lenght is about 60 seconds As the red LED will start flashing you will pets Alf have 5 secondes of recording time left nag ROCOM At the end of the recording time or if you press the START REC button again the device will switch to play back mode and you can hear the recorded message on the internal loadspeaker The green LED will light during the play back At the end of the message the unit will go in stand by mode The green LED will flash slowly Alfred ROCOM You can hear to the recorded message all time pressing the PLAY button During the play back the green LED will
14. nes Dial now the desired telephone number max 16 digits long The DTMF digits and can be used also as part of the telephone number as well a pause and a flash signal Input Digits 1 to Oto dial the digits 1 to 0 1 to dial the digit 2 to dial the digit 3 to insert a pause of 2 seconds 4 to send a flash signal Dial at the end of the telephone number You here three short tones The telephone number is stored You can now go ahead to program the following steps or terminate the programmation dial the digit 3 ROCOM ar PLEASE NOTE Some PABX can detect automatically if the telephone hasa rotary dial or DTMF dial pad The dial mode can be detected only if the dial is started without a flash signal To ensurethat with an Alfred connected to such a PABX the dial mode can be detected correctly the device will send the stored number without flash every time it will be switched on At the first activation you should program the number and then switch the device off and on This will ensure that the correct dial mode is setup at the PABX and you can check the correct stored number Page 13 User guide ALFRED Light Issue 2 00 Telephone number deleting Without a programmed telephone number the device will work as an answer machine At the end of the message the line will be released This is the default configuration of the device Activate the programming mode See also
15. ny question about PE this matter refer to your technical support for the PABX To the PABX After the connection and programmation of the PABX test the installation calling the PABX and waiting until ALFRED Light will answer the call With a small screwdriver you can now regulate the volume of the message level on the telephone line If the message will still be too low you should record the message again using a higher output level on the external device or getting closer to the microphone Page 22 ROCOM User guide Technical data DESCRIPTION Dimensions Weight Power supply Power supply unit Signal output level Output impedance Bandwith Digitalisation Memory Message lenght No of messages Enviroment Electical security Class of protection Electromagnetical immunity ALFRED Light Issue 2 00 140 x 180 x 38 mm D L H max 400g 12 Vdc max 400 mA 230 Vac 6 10 50 Hz max 10 5 dB regulated 600 Ohm 300 bis 3400 Hz DAST 8 kHz scanning frequency EEPROM 10 years data retain 60 seconds O to 45 C max 90 umidity EN 60950 IP 30 DIN 40050 EN 60555 2 EN 55022 EN 50082 1 ROCOM Page 23 2003 ROCOM GmbH Product may change without notice We do not respond for any errors or mistake in the present documentation Printed in Germany Tel 49 6106 6600 0 Fax 49 E Mail info rocom gmbh de http www rocom gmbh de
16. r supply with external unit Small case Nice shaped case Fast and easy installation and programmation Page 10 ROCOM User guide ALFRED Light Issue 2 00 Installation The installation place of the device should be ina dry room far from dirt heat an direct sun light far from device generating strong electromagnetical fields like loudspeaker far from liquids and chemical agressiv substances Before you start with the installation please note The device can be powered only with voltage indicated on the identification label The device doesn t contain maintanable parts and should be opened only by instructed technicians If a liquid should get into the device disconnect immediatly the power supply The device should be opened only by instructed technicians To polish the device use only a clean and soft cloth To remove spots use a umid cloth or a natural cleaning substance Do not use chemical substances or petrol these might damage the plastic of the case Do not drop or shock the device Static discharge may damage the device Ensure that you discharge yourself using a appropiate grounding before handling the unit Installation Connect the device to a telephone plug using the line cable The PABX must be programmed to work together with the device This procedure is different from PABX to PABX For the normal use the extension line with the connected ALFRED Light should be programmed to
17. ration of the process Automated attendant This feature can be activated by programmation With this feature activated the caller party can be invited during the greeting message to dial a specific internal number using his DTMF dial pad If the caller will follow the instruction the device wil stop the outgoing message as soon as a valid DTMF digit is detected At the end of the dial ALFRED Light will transfer the call to the dialed number and not to the stored one The device will not survey the dialed number Only the number lenght is programmed in the device This gives a high grade of flexibility in the possible applications of this feature To ensure that the external caller may not activate PABX features or external calls the extension line with the connected ALFRED Light should be restricted using the class of service programmation of the PABX If the caller doesn t dial a number or if the dialed number is shorter then the programmed lenght the device will forward the call the the programmed extension at the end of the message or after a time out Also a flexible numbering plan scheme is programmable In this case the dialled number must be terminated by entering the digit before the device will trasnfer the call Digital announcement device If no telephone number is programmed the device will work as a digital annoucement device After the message the connection will be released ROCOM ar User guide ALFRED Light Issue
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