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TBMR User Guide - Cristie Data Products GmbH

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1. electronic mechanical photocopying recording or otherwise without the prior written permission of Cristie Software Ltd IBM Tivoli Storage Manager TSM AIX and TIVOLI are trademarks of the IBM Corporation IBM Virtual I O Server VIOS is a trademark of the IBM Corporation NetWorker and Avamar are trademarks of the EMC Corporation Simpana is a trademark of CommVault Inc vSphere vCenter and vCloud are trademarks of VMware Inc Hyper V is a trademark of Microsoft Corporation Azure is a trademark of Microsoft Corporation Amazon Web Services AWS and Amazon Elastic Compute Cloud EC2 are trademarks of Amazon com Inc Cristie Software Ltd New Mill Chestnut Lane Stroud GL5 3EH UK Tel 44 0 1453 847000 Email cbmr cristie com Website http www cristie com Contents 3 Contents 1 Document Conventions 4 2 Introduction 5 ZA IMITATIONS e osvaseescaustunssauuscbisaces ccs sdvecvalsstabeles odvedveves vee ducsisucceissbesesuadvess 5 2 2 Further Information i 5 3 System Requirements 6 4 Supported Filesystems 7 5 uEFI and MBR BIOS support 8 6 Using TBMR For Disaster Recovery 9 7 Tivoli Storage Manager Client Backup 10 71 Setup TSM BA Clients icons ti a A A ainia 10 7 2 Saving the System Configuration occccoonnccccccnnnncnnonanonononnnnnnnnnnnnnnnnnnerennnnnarcnnnnnarennnnnanes 10 O A EATER amaii Eea SELAR 11 TA OU CONO a a a id taz 11 8 Performing a Recovery 12 9 Post Recovery Options 28 9 1 Copy Lo
2. Friday Out of Hours support available to customers with a valid Support Agreement Severity 1 issues only UK Bank Holidays classed as Out of Hours Severity 1 issues only Severity 1 issues are defined as a production server failure cannot perform recovery or actual loss of data occurring For details on dates of UK Bank Holidays please see www cristie com support Cristie Software Limited are continually expanding their product range in line with the latest technologies Please contact the Cristie Sales Office for the latest product range Should you have specific requirements for data storage and backup devices then Cristie s product specialists can provide expert advice for a solution to suit your needs TBMR User Guide
3. Save Answerfile Mozilla Firef Save Answerfile Specify the location where the files need to be copied Browse OK Cancel Previously saved Answerfile can be restored from Tools and Load Answer File TBMR User Guide Performing a Recovery 25 e Load Answerfile Mozilla Firef Load Answerfile Path Browse OK Cancel When you are satisfied that all options are correct click OK to confirm and return to the Start Recovery dialogue Copyright 2008 2014 Cristie Software Ltd Cristie Bare Machine Recovery Finally select Next gt to start the recovery which will begin with a dialog like this Recovery Status disrec c Cristie Software Ltd 2004 2013 hostname TBMR File descriptor 4 usr local log recovery log leaked on vgremove invocation Parent PID 1697 sh Logical volume LogVol00 successfully Logical volume LogVol01 successfully Volume group VolGroup00 successfully HardDiskOPartition0 1 000000x HardDiskOPartitionl 1 000000x HardDiskOPartition2 1 000000x HardDiskOPartition3 1 000000x Syncing disk dev sda TBMR User Guide Performing a Recovery The completion of the recovery is signified with a pop up box like this e 127 0 0 1 Recovery Status Mozilla Firefox Recovery finished remember to copy log files Cristie recommends that the log files are always saved Ifthe machine fails to boot after the restore Cristie Support will require copie
4. be presented with the screen below X Windows based Linux recovery environment Automatic boot in 27 seconds Normal recovery environment for Linux machines Cristie recommend that you choose the graphical X Windows recovery environment mode which C loads the Cristie Recovery Console CRC TBMR User Guide Performing a Recovery 13 You will be presented with the Licence screen Click Accept if you agree with the TBMR licencing terms Cristie Recovery Console Cristie Software Limited Licence Agreement PLEASE READ THE FOLLOWING LICENCE AGREEMENT BEFORE INSTALLING OR USING THIS SOFTWARE CONTINUING WITH THIS PROCESS INDICATES THAT YOU HAVE READ AND ACCEPTED ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS IN THE AGREEMENT PROMPTLY RETURN THIS PRODUCT FOR A REFUND This software is a proprietary product of Cristie Software Limited and is protected by copyright law Any confidential information inherent within the software belongs to Cristie Software Limited who retain title to the ownership of the program You are licensed to use the software on the following terms and conditions This licence is non exclusive and Cristie is free to license other parties on terms it deems fit 1 This software may only be used on a single computer unless a multiple site licence has been agreed The software may not be copied to more than one computer or to any other device except for the purposes
5. server to be used SErvername server a COMMmethod TCPip TCPPort 1500 TCPServeraddress 10 2 1 20 The TSM BA client should be configured to backup all files which are required for OS recovery By default the dev directory is not backed up To make sure this is backed up the following line should be added to the dsm sys file virtualmountpoint dev This will create a separate filespace for dev which will be restored by the recovery environment Saving the System Configuration Configuration is now always saved to TBMRCFG it can t be saved anywhere else This guarantees it is always stored in the backup When saving the configuration information to the backup location this must be done before the backup is run To save the configuration information for each machine the supplied command line program tbmrcfg is used It is recommended that this is run prior to running each backup to ensure the configuration is up to date TBMR User Guide Tivoli Storage Manager Client Backup 1 7 3 TBMRCFG To use the command line configuration saving program type tbmrcfg followed by the required options The available options of tomrcfg can be shown using tbmrcfg help Some examples are shown here To save configuration information from a machine that boots using grub installed on dev sda to the backup location use tbmrcfg b grub d dev sda To save configuration information from a machine that boots using grub ins
6. Disaster Recovery 2 1 Limitations TBMR for Linux does NOT support Platforms other than Intel Multi boot operating systems Recovery of files that are being written to at the time of backup 2 2 Further Information Further information and advice on using TBMR may be found in the Cristie Knowledge Base at http kb cristie com DOM See Also About TBMR tor Linux Copyright 2008 2014 Cristie Software Ltd 6 Cristie Bare Machine Recovery 3 System Requirements TBMR for Linux can be installed on a x86 x86_64 or PPC Linux machine TBMR requires that TSM BA client version 5 5 or later is already installed A minimum memory of 1GB RAM is required for booting the recovery environment and running a recovery TBMR Version 7 2 1 supports the following Linux platforms RedHat Enterprise 4 x to 6 5 SUSE 10 x to SUSE 11 SP3 At the time of release the TSM Client versions supported are 5 5 0 6 to 7 1 1 0 inclusive At the time of release the TSM Server versions supported are 5 5 x x to 7 1 1 0 inclusive The TBMR installation is currently available in English only Before TBMR can be used it must also be correctly licensed Cristie provides a 30 day trial license with the product TBMR User Guide Supported Filesystems 4 Supported Filesystems TBMR Version 7 2 1 supports the following Linux filesystems ext2 ext3 ext4 ReiserFS JFS XFS Copyright O 2008 2014 Cristie Software Ltd e Cristie Bare
7. Machine Recovery 5 uEFI and MBR BIOS support Note For Linux support is provided for conversion from uEFI to MBR BIOS The recovery ISO is not uEFI enabled Therefore a successful recovery requires a uEFI environment capable of booting the recovery ISO in MBR BIOS Physical machines There are no special considerations that need to be made by the customer for physical uEFI machines All Cristie Bare Metal Recovery software handles the recreation of the uEFI and MSR Microsoft System Reserved partitions during the recovery of the physical machine this is transparent to the user When recovering a uEFI enabled OS you must recover to uEFI capable hardware When recovery is to a different machine you may need to configure the uEFI boot Stanza in order to boot the recovered uEFI OS Please refer to the Cristie Knowledgebase for further information on editing the boot Stanza Virtual machines Important note When using virtualisation software check the virtualisation software documentation to determine if uEFI is supported To recover to uEFI take the following steps 1 Once you have a Recovery Success message from the TBMR recovery click Reboot and then shutdown the recovered VM 2 Edit the Options of the Virtual Machine and change the BIOS to be uEFI instead of the standard MBR BIOS 3 Once the BIOS has been changed you will need to boot the VM into the uEFI BIOS using the VM boot options 4 When recovery is
8. RCFG disrec ini gt usr local disrec ini Done Total number of objects restored 1 Total number of objects failed 0 Total number of bytes transferred 24 97 KB Data transfer time 0 00 sec Network data transfer rate 734 547 33 KB sec Aggregate data transfer rate 6 04 KB sec Elapsed processing time 00 00 03 _Abort lt Back Next gt Cancel TBMR User Guide Performing a Recovery 21 Click Next gt to continue to the Start Recovery phase Start Recovery Specify the restore settings here DSMC Options Dissimilar Hardware L For recovering to different machine types SELinux Relabel Reset SELinux on recovered system Verbose Logging For support and problem solving purposes Stop On Warnings Stop if a non fatal warning occurs Recovery Options Recovery Options Post Recovery Network Unattended mode Save Answerfile Build custom ISO lt Back Next gt Cancel If you are not recovering to dissimilar hardware you must un check the box for Dissimilar Hardware Support Not doing so can cause problems when restoring to similar hardware Ensure that you un tick the SELinux Relabel option to ensure that your original SELinux settings are maintained Only leave this box ticked if you know that your SELinux settings need to be reset If you wish you may customise your disk layout by clicking on the Recovery Options button Copyright O 2008 2014 Cristie Software Ltd 22 Cristie Bar
9. ds to achieve this Copyright O 2008 2014 Cristie Software Ltd 16 Cristie Bare Machine Recovery Nodes on server 10 2 1 17 AMD PCBaX_WinNT CHRISTEST UBax CHRISW Linux86 EGGPLANTTBMR1 X64 EGGPLANTTBMR1X86 EGGPLANTTBMRX64 WinNT EGGPLANTTBMRX86 WinNT PASSWD PCBaX_WinNT RAYBACKUPSET WinNT RAYTBMR WinNT RAYTBMA1 Linux86 REDHAT_5 1 Linux86 SBADMIN Linux86 SD TSM SERVER2 SIMON LINUX UBax TBMR Linux86 W2000 WinNT W2003 WinNT W2003 64 WinNT W2008 WinNT W2008 SP2 WinNT WIN2008CERTIFY WinNT WINXP 32 WVISTA WinNT WXP 32 WinNT WXP64 WinNT Close z e Select the required node or Close to return to the Setup TBMR Location dialogue TBMR User Guide Performing a Recovery If it is required to configure the network settings click the Network Settings button Enter your desired network settings Network Setup Interface ethO 0 c 29 74 87 1c CONNE IP Address 101022199 DHCP Subnet Mask 255 0 0 0 Gateway 10 0 1 100 8 Hostname frichard temp inux Nameserver fio 1 1 1 OK Cancel Select OK to save your changes The Start Network screen will then display the network changes being implemented Copyright 2008 2014 Cristie Software Ltd te Cristie Bare Machine Recovery Start Network disrec c Cristie Software Ltd 2004 2013 hostname richard temp linux ethO 10 10 22 199 255 0 0 0 Network setup complet
10. e Close Click Close to return to the Setup TBMR Location Wizard Select Next gt to proceed TBMR User Guide Performing a Recovery 1o Upon returning to the Setup TBMR Location Wizard click the Next gt button to proceed with the recovery Next the Restore Configuration dialogue will be shown Get Configuration Specify the restore settings here DSMC Options lt Back Next gt Cancel Typically nothing needs to be entered under DSMC options If you do need to enter any parameters it will probably be the standard TSM options Any parameters entered will be passed to DSMC Please consult your TSM User Manual for details Note for a list of these parameters and how to use them you should consult the relevant TSM User Guide Click Next gt to continue This will then restore the configuration from the backup Copyright O 2008 2014 Cristie Software Ltd Cristie Bare Machine Recovery Copy Configuration From Backup IBM Tivoli Storage Manager Command Line Backup Archive Client Interface Client Version 6 Release 4 Level 0 0 Client date time 05 07 13 16 36 55 c Copyright by IBM Corporation and other s 1990 2012 All Rights Reserved Node Name RICHARDTEMR Session established with server SD TSM SERVER2_551 Windows Server Version 5 Release 5 Level 1 0 Server date time 05 07 13 16 36 53 Last access 05 07 13 16 36 45 Restore function invoked Restoring 25 4683 TEM
11. e Machine Recovery Recovery Options Map Disks Clear The original and new disks are shown below If required drag a new disk to a different row to customise the proposed layout Dragging a new disk onto a row which already has a new disk will swap those entries Recover Originar disk New disk dev sda 20GB devisda 20GB Volume Groups EJvg_centos6x86 Filesystems E ext4 boot ext4 OK Cancel If you wish to change the Network Settings in advance of recovery select Post Recovery Network This option is only available for SLES11 and Red Hat 6 TBMR User Guide Performing a Recovery 23 Post Recovery Network This dialog allows the post recovery network settings to be changed Each interface may be given a static IP address and subnet mask or allocated a DHCP address The hostname default gateway and nameserver may also be changed Empty fields will be left unchanged on the recovered system If network information is tied to the original hardware addresses details should be added here for each interface required after recovery even if the network details are not to be changed MAC Address IP Address Subnet Mask DHCP etho 00 0c 29 69 d1 19 O Hostname PO Gateway A Nameserver fo Post Recovery Script o y O _OK Cancel Your recovery settings can be saved save as an Answerfile to a network share Copyright 2008 2014 Cristie Software Ltd 24 Cristie Bare Machine Recovery e
12. g Files e ocio cai 28 9 2 View L g Files ai A A Ada cara 29 10 Cristie Technical Support 30 Copyright O 2008 2014 Cristie Software Ltd 4 Cristie Bare Machine Recovery 1 Document Conventions The following typographical conventions are used throughout this guide etc passwd represents command line commands options parameters directory a aT oe and filenames Nets gt used to used to signify clickable buttons on a GUI dialogue clickable buttons on a GUI dialogue Note describes something of importance related to the current topic TBMR User Guide Introduction 5 2 Introduction Cristie Bare Machine Recovery for TSM TBMR provides disaster recovery capability for Tivoli Storage Manager for Linux It is possible to recover the original system to the same or dissimilar hardware To protect a system backups can be taken periodically along with configuration information which includes details of hard disks network interfaces etc This Guide shows the user how to save system configuration information backup and recover a Linux machine using TBMR More detailed information is available from man pages for the TBMR components The man pages are available after installation of TBMR This guide is for TBMR for Linux version 7 2 1 only Note TBMR can only be used in conjunction with TSM This guide describes how to Save Configuration data using tbmrcfg Configure and run your TSM Client backup Perform a
13. of performing a security backup 2 You may not rent or lease the software or otherwise transfer or assign the right to use the software save with the prior written consent of Cristie Software Limited Decline Accept Copyright 2008 2014 Cristie Software Ltd ta Cristie Bare Machine Recovery You will then see the Recovery Console main menu Cristie Recovery Environment cristie ES L software Automatic Recovery La Manual Recovery G Cristie Recovery Environment TBMR 7 2 1 Tools Show log files y Copy log files to a remote location Reboot dg Sake 44 1453 847000 email saks cristie com Cristie Software Lid 2014 Cristie recommends using the Auto Recovery Wizard option from the Recovery Console main menu TBMR User Guide Performing a Recovery 15 This will then display the Setup TBMR Location dialogue box where you can specify the TSM Server information Setup TBMR Location A Provide TSM Server information This wizard will take you through the steps to fully recover your system from a backup Server Address 2 Port fis00 Node Name RICHARDTBMR ts Browse Password vee Network Setup lt Back Next gt Cancel If required it is possible to view the nodes on the server by clicking the Browse button Note You need to enter the administrative details for the TSM Server into the Node Name and Password fiel
14. s of the log files to diagnose any problems Details on how to save log files are described in the section Copy Log Files Note if you are recovering to dissimilar hardware TBMR will find the required module s automatically Normally this will happen with no further user intervention Finally select Reboot from the Main Menu to boot the restored machine if post recovery options are not required Copyright 2008 2014 Cristie Software Ltd 28 Cristie Bare Machine Recovery 9 Post Recovery Options After performing a recovery it is possible to undertake the following actions Copy Log Files Cristie recommends that this action is always undertaken after a recovery View Log Files 9 1 Copy Log Files b Select the icon from the Cristie Recovery Console main menu Click Browse to select a location to copy the log files to Copy Logfiles Specify the location where the logfiles need to be copied Po Browse OK Cancel Here you will have to option to mount a network drive gt mnt vtd Mount Network Share 24 Jan 2012 14 41 03 A Create New Directory Ensure this is a location which can be easily accessed in case there is a need to email the log files to Cristie for support purposes Note log files are essential if you require support from Cristie They detail exactly what has happened during the recovery on your system Without them it is very difficult for Cristie
15. software cristie the preferred choice for disaster recovery data backup and data migration a T cristie software for TSM Cristie Bare Machine Recovery User Guide For Linux November 2014 Version 7 2 1 Cristie Software Ltd Cristie Data Products GmbH Cristie Nordic AB New Mill Nordring 53 55 Knarrarn sgatan 7 Chestnut Lane 164 40 Kista Stroud GL5 3EH 63843 Niedernberg Sweden United Kingdom Germany Tel 46 0 8 718 43 30 Tel 44 0 1453 847000 Tel 49 0 60 28 97 95 0 cbmr cristie se Fax 44 0 1453 847001 Fax 49 0 60 28 97 95 7 99 cbmr cristie com cbmr cristie de Copyright O 2008 2014 Cristie Software Ltd All rights reserved The software contains proprietary information of Cristie Software Ltd itis provided under a license agreement containing restrictions on use and disclosure and is also protected by copyright law Reverse engineering of the software is prohibited Due to continued product development this information may change without notice The information and intellectual property contained herein is confidential between Cristie Software Ltd and the client and remains the exclusive property of Cristie Software Ltd If you find any problems in the documentation please report them to us in writing Cristie Software Ltd does not warrant that this document is error free No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means
16. talled on dev hda use tbmrcfg b grub d dev hda There is a full manual page for tbmrcfg available by typing man tbmrcfg 7 4 Housekeeping In order to ensure that you can recover to the latest version of the operating system that was installed on your Linux machine you must ensure that a TSM incremental backup is performed every time the operating system files change This is not always possible so Cristie Software Ltd recommend that the TSM incremental backup be performed regularly However you should choose a period which reflects the rate of change in your own organisation Although the configuration data will change less frequently than the operating system it is a wise precaution to update this regularly This can be achieved by creating a cron job for your schedule or using the TSM Scheduler Copyright 2008 2014 Cristie Software Ltd 12 Cristie Bare Machine Recovery 8 Performing a Recovery When a machine has crashed it can be recovered using the TBMR bootable CD ROM This is the same CD from which you installed the software You should ensure your machine s BIOS is set up to boot from CD ROM The process encompasses the following stages Boot into Recovery environment and configure as required Read Configuration Data from your backup a 5 estore Files from your backup Load additional drivers if necessary Reboot into recovered OS Boot the machine using the TBMR bootable CD ROM or ISO You will
17. to a different machine you may need to configure the uEFI boot Stanza in order to boot the recovered uEFI OS Please refer to the Cristie Knowledgebase for further information on editing the boot Stanza Once the above steps have been performed your recovered uEFI OS will boot in your virtualisation software TBMR User Guide Using TBMR For Disaster Recovery 9 6 Using TBMR For Disaster Recovery This section describes the steps involved in using Tivoli Storage Manager in conjunction with TBMR for disaster recovery This description assumes that the Tivoli Storage Manager client software has already been installed correctly To ensure your system is protected observe the following steps 1 Install TBMR on the system you wish to protect 2 Use the tbmrcfg program to capture and store the configuration of the system 3 Use the TSM BA Client to backup the system to your TSM server Copyright O 2008 2014 Cristie Software Ltd 10 Cristie Bare Machine Recovery 7 7 1 7 2 Tivoli Storage Manager Client Backup This section details how to setup a Backup Location Please see the following topics Setup TSM BA Client Saving the System Configuration TBMRCFG Setup TSM BA Client If the backup is to be written using TSM BA client the BA client dsm sys file should be configured The default location for TSM BA client option file is opt tivoli tsm client ba bin dsm sys This file should be edited to point to the TSM
18. to offer meaningful support TBMR User Guide Post Recovery Options 9 2 View Log Files To view log files select the icon from the Main Menu This will display the list of logfiles 1 View Logfiles Mozilla Fir Click on a file to view its contents Name Date Time Size recovery log 13 Feb 2012 15 02 30 7097398 Click on the log you wish to view Check the summary information at the bottom of the recovery status report for any errors Click Close to finish Copyright O 2008 2014 Cristie Software Ltd Cristie Bare Machine Recovery 10 Cristie Technical Support If you have any queries or problems concerning your Cristie Bare Machine Recovery product please contact Cristie Technical Support To assist us in helping with your enquiry make sure you have the following information available for the person dealing with your call TBMR Version Number Installed OS type and version Any error message information if appropriate Description of when the error occurs All Cristie log files relating to the source or recovery machine This is very important to help us provide a quick diagnosis of your problem Contact Numbers Cristie Software UK Limited Technical Support 44 0 1453 847 009 Toll Free US Number 1 866 TEC CBMR 1 866 832 2267 Sales Enquiries 44 0 1453 847 000 Email cbmr cristie com Web www cristie com Support Hours 05 00 to 17 00 Eastern Standard Time EST Monday to

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