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Extranet User Guide - QBE European Operations

1. QBE European Operations FastFlow rae This guide explains how to obtain a Howto contactiic quotation from the FastFlow Extranet IS eet OU Niotieieam using screen shots to give you an OVeErvieW fastflowinternet ukqbecom of how the process works Prior to accessing Telephone 44 0844 8731570 the system you need to besetupasa User Tefind out more please visit QBEeurope com fastflow Once your details have been added you Will be able to log on using your email address and password 3 FastFlow Extranet user guide Step 1 Step 2 Step 3 Fag Flaw Initial log on screen When you log on you will be presented with a series of options as tabs at the top of the page The default landing page allows you to search for clients that have already been set up on the system O You will only see the User Admin option if you have been given specific access to manage users in your Office If you have this Super user status you will be sent Separate instructions about how to use this To add details of a new client select the Add Client tab and complete the requested details Extranet user guide Step 4 c Once the client is added you can choose the product you would like a quote for using the Our Products tab This will take you to the quote pages The cover date will be pre populated with today s date This can be altered if you know the actual cov
2. elect the Refer to Underwriter button to request a review by a QBE underwriter If you request a referral to the underwriter you will be presented with a new page to complete with your contact details and any questions Extranet user guide Step 14 If your questions require that an underwriter reviews the case you will be provided with a price indication to help you consider whether you still wish us to proceed with the referral If you would like us to review the case you must select the Refer to Underwriter option on this page Once you have pressed Buy the policy will be on cover from the requested Start date Documents can be downloaded printed or can be emailed to you Step 16 Information on live policies quotes and MTAs are stored for ease of future access cs QBE QBE European Operations Plantation Place 30 Fenchurch Street London EC3M 3BD tel 44 0 20 7105 4000 QBEeurope com 3653 FASTFLOW USERGUIDE NOV2013 QBE European Operations is a trading name of QBE Insurance Europe Limited and QBE Underwriting Limited both of which are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority
3. er dates required The business name and address will also be pre populated from the client front screen and can be amended if necessary Step 6 As you move through the quote select Next to continue answering questions and Save and Close to exit the quote and return later Continue to enter details of cover required Extranet user guide Select Next to continue to enter details of cover required Select Next to see details of additional covers that are available Check boxes for any extra cover you wish to be included in the quote Select Next to enter details of the client s claims history Extranet user guide Step 9 Read and confirm that the material facts and declarations are understood and are correct Read and confirm that the material facts and declarations are Understood and are correct Step 10 This page will appear when the system is reviewing the risk information entered for a quote Extranet user guide Step 11 Step 12 If your quote is successful the premium details and cover summary will be displayed Any areas highlighted in red italics have been updated by the underwriters to reflect the cover we have been able to offer To go on cover select the Buy option after confirming the acceptability of any amended terms in red and entering the correct start date If you have any questions on the quote s

Extranet User Guide - QBE European Operations

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