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COLLABORATE Room User Guide - Rev. 3.0

1. 1 3 0 1 3 Multiple Cameras NA NANA Bandwidth Up to 4 Mbps Up to 6 Mbps Up to 6 Mbps Up to 6 Mbps oF support Notes e For PHD and FHD models the display resolution must be set to 1920x1080 e For HD and SD models the display resolution must be set to 1920x1080 when the received resolution is 1080 Otherwise you may encounter video issues FEATURE HIGHLIGHTS New features incorporated in version 3 0 of COLLABORATE Room include e Support for VoIP calls using the Session Initiation Protocol SIP e Network connections with H 323 H 460 or via tunneling e H 323is for LAN network connections when the connection type is known e H 460 is for network connections over Firewall NAT when the connection type is known e ClearOne Proprietary Tunneling not available when working with a gatekeeper e Automatic NAT mode recognizes your IP address and maps it to your internal extension number when you dial out through your organization LAN 12 COLLABORATE Room User Guide ENN 1 l Chapter 2 Getting Started IN THIS CHAPTER Once the COLLABORATE Room unit is installed connected and turned on it is ready for use This chapter describes the following basic operations e Using the Remote Control e Using the On Screen Menu e Displaying System Information USING THE REMOTE CONTROL You can navigate the COLLABORATE Room on screen graphic user interface GUI using the infrared remote
2. 80 COLLABORATE Room User Guide 8 Once the restore process is completed press OK and shutdown the system by pressing for a few seconds on the power button then press the power button again in order to turn on the system 9 Copy the stored License Key to the system Configuration Option License PERFORMING SYSTEM RESTORE FROM FTP Whenever necessary you can discard all manually entered configuration settings and restore using settings delivered via FTP NOTE before restoring the system to its factory defaults you must save system License Key This is accessed by using the menu Configuration Option License To reset the COLLABORATE Room unit using an attached keyboard and mouse to its factory defaults 1 After logging in click System System Restore The System Restore box appears System Restore Click Ok to run Backup 2 Click OK NOTE All information on the system including user information address book entries IP and ISDN settings and all other user defined information will be deleted NOTE After restoring the system to its factory defaults it maybe be necessary to perform a system upgrade 3 The system will reboot and Backup Restore menu will appear COLLABORATE Room User Guide 81 Backup Restore Bea Backup F1 Restore F2 FTP Updates F3 4 Select the FTP Updates F3 button The FTP Updates screen will appear FTP Updates Download Update Available Updates F8 a
3. certet rane rnb daeeedeireederadevdetecennedenses nananana nananana 57 Bie gcco cge NI E TEE RE 58 ODON Be CS OO Qr PREND aiii 58 DN Mie Eee RN EO EL 60 Sy RN eE e E TTE TT 61 Multicast UMN MR RR TEE 62 Recording and Streaming Settings sssescmnamucki s ah lcgeacewsisinie booa tt uuu c deio tos nr com c Feind dr cum aper a ciu ice 63 Jue ye WINN CENE D NT 64 al Wall and NAT SGU o cR 66 Chapter 7 Web Access and Management c c csssscsssesssseeesensneeeenensnsenenenens 69 MA TANS AAO BSE NERONE 69 Accessing COLLABORATE Room via BEOWSGO e cccticcse vier sonscesicconyedenscnciewscasetesseeedetieneeedeadeedieniecst 69 Viewing a Stream SCS SIO B NT 70 Viewing a Multicast Videoconference sion shrcviesencrivanedvcndaam trans dx dioe cDY egit Vo miu uaa tian in dv mncmensnnmedes nied 71 imponng ON INN FIG GO NEU mE TUM 71 Viewing the Recording Archive wsisecc views acarvin Quran dux 22 Geuxick Some Eb phavuEd Sntas PUE 2 podra T utu nik deca tea Gucandievescacinremas 72 vi ImenelsssnieWi 12 15 40 MR rc 73 b VONAGE NS MEC T H 75 POSTON Sysiem esr EN TOLL Eni ara 75 m diegid System BACKUD RETE IET E Om E 76 Performing System Restore To Factory SettingS cccccccccecccsssseeecceeseeeeeeceeeseeeeesseeseeeeseeageeeesenas 78 Performing System Restore From Backup FII nior niu comete nu reta cUne do lasst con Rabb ena xiR Ec n aene
4. remote and local displays by pressing Display on the remote control The remote and local displays switch enabling a quick presentation change FAR END MODE You can control the view at the Far End camera By pressing Far End you can control the camera of the remote person you are having a conversation with This option is not available for SIP calls SWITCHING CALL VIEW MODES Depending on the type of screen and video interface you are using DVI HDMI a call may be displayed in single dual or presentation mode SiNGLE MODE A single screen showing the output of the local video camera in the PIP screen area see Using Picture In Picture PIP Modes and the output of the remote video camera on the main screen area DUAL MODE Two screens one showing the output of the local video camera and a second screen showing the output of the remote video camera 30 COLLABORATE Room User Guide PRESENTATION MODE When recordings or files are displayed in data sharing mode the remote image is shown in a PIP area while the recordings files are presented on the main screen area When sharing data using a laptop the PIP mode is not available and the system switches to Presentation Only mode Since the laptop is connected via a datapoint VGA viewers see whatever is presented on the laptop USING PICTURE IN PICTURE PIP MODES When a conference begins the local video appears on the monitor in a small rectangular inset located
5. 28 COLLABORATE Room User Guide 5 Select Call in the GUI or press the Make Call green button on the remote control The Calling screen appears Calling 172 20 1 144 H 323 128 Kbps When the call is answered on the far end the system switches to Call mode AUTO ANSWERING CALLS The auto answer option is found in the Call Settings window see Call Settings When the auto answer option is not selected and an incoming call is received a message is displayed on the screen You can accept or reject the call using the buttons on the remote control or via the screen message Yes No NOTE Auto answering does not apply to MCU calls To configure auto answering in MCU sessions see MCU Settings ENDING CALLS You can disconnect the current videoconference call at any time To end the current call e Onthe remote control press the red End Call button e Select Hang Up in the GUI and then press OK on the remote control COLLABORATE Room User Guide 29 MUTING THE VIDEO Muting during a videoconference is a preference which is selected via the remote control When you press Mute Video during a call the remote side sees the Mute Video BMP image which indicates that your video has been muted SWITCHING IMAGE MODES When interacting with the remote side two image modes are available Display mode and Far End mode DisPLAY MODE When you want to switch between the remote and local display on your screen toggle the
6. 79 Performing System Restore from FT P esos sas enu epic een FERE eek s pRE erae yag bs Ek cud coectaddexiasaadeaexened osauesad eaes 81 Chapter 8 Teiner GODIIO NOS osissa eu Duae uc sd oui Dux ab ned Desba RA PEE UH 83 Enabling the Tenet AP T eani 83 Descriptions of the Tenet AP Dessinee aa Da areri ianiai M Y 83 Chapter 9 Specifications 1 1ceeeceeeeeeieeelieniee nennen nnn hn nana aman 85 COLLABORATE Room User Guide 7 EN 1 l L0 2 2 Chapter 1 Introduction IN THIS CHAPTER This chapter introduces the COLLABORATE Room videoconferencing system and includes the following sections e COLLABORATE Room Overview e Main Features e Comparison Table e Feature Highlights COLLABORATE ROOM OVERVIEW The COLLABORATE Room COLLABORATE Room High Definition is an all in one high definition executive videoconferencing system featuring an embedded MCU built in recording capability streaming of live and recorded sessions data sharing and more COLLABORATE Room provides an interface to videoconferencing via its plug and play application in a box providing on screen operation controls and advanced call control options during conferencing Utilizing the newest H 264 video standard and clear crisp audio the COLLABORATE Room brings users face to face with other people and organizations COLLABORATE Room enables you to record and stream video calls to multiple locati
7. 9 Specifications The following are the COLLABORATE Room specifications Video Specifications Transmission Speed Video Standards Live Video Resolution Video Frame Rate Video Inputs Video Outputs HD Simulcast SIP H 323 96 Kbps 6Mbps SD up to 4Mbps ISDN 64 Kbps 512 Kbps 4xBRI not supported in current version H 261 H 263 H 263 H 264 QCIF 176 x 144 pixels QVGA 320 x 240 pixels CIF 352 x 288 pixels SIF 352 x 240 pixels VGA 640 x 480 pixels 4CIF 704 x 576 ASIF 704 x 480 720p 1280 x 720 pixels Rx Tx HD Rx SD 1080p 1920 x 1080 pixels Rx SD HD Tx Rx PHD and Tx Rx FHD o 720 60 1080 30 Rx SD HD Tx Rx PHD and Tx Rx FHD e 1080 60 Rx SD HD FHD Tx Rx PHD Up to 10 fps 96 Kbps Up to 20 fps 128 to192 Kbps Up to 30 fps 256 Kbps and higher SD Composite and S Video HD HDMI or HD SDI FHD HDMI PHD DVI HDMI Digital Video Interface DVI Integrated Broadcast Viewer COLLABORATE Room User Guide 85 Audio Specifications Audio Features Audio Standards Data Specifications HD DualStream 86 COLLABORATE Room User Guide Full duplex echo cancellation Automatic noise suppression ANS Automatic gain control AGC 20 KHz AAC LD 7 KHz G 722 G 722 1 3 4 KHz G 711 G 723 1 G 728 G 729 AMR 3G Data Sharing Methods Laptop plug in USB storage key Documents PPT PPS Video clips AVI MPEG WMV etc Graphic files BMP
8. Applies only to RTP streams e Maximum Outgoing Bandwidth Maximum upload bandwidth 0 for unlimited e Maximum Incoming Bandwidth Maximum download bandwidth 0 for unlimited 3 Select Apply CALL SECURITY Calling securely requires setting the encryption protocol or using defaults which include automatic encryption Alternatively you can disable the encryption if it is not needed To configure security settings 1 Select Settings General Security The Security window appears 2 Inthe Security Settings window select from the following options e Automatic The default option enables encryption automatically e AES An encryption algorithm included in the H 235 security protocol e No Encryption No encryption method will be used 3 Select Apply Calls that are made using encryption will have a lock icon on the right bottom corner of the screen ONLINE DIRECTORY PROPERTIES Online directories are lists of contacts such as Internet Location Server or ILS whose videoconferencing systems are online and registered with that directory If your system is not registered with a COLLABORATE Central amp the Directory Settings provide a way to register with an online directory NOTE Directory settings are available only in COLLABORATE Room systems that are not managed by a ClearOne COLLABORATE Central To configure the online directory settings 1 Select Settings gt General gt Directory The Directory Settings window a
9. DHCP server the address obtained from the DHCP server is displayed Obtain DNS Automatically Use the DHCP server to decide your DNS server address If you do not select Obtain address from DHCP server fill in the following fields DNS Server Set the IP address of the DNS server If using a DHCP server the address obtained from the DHCP server is displayed Additional DNS Server Alternative DNS server to be used in case the first DNS server defined can t supply the needed services DNS Suffix Set the DNS domain suffix to be used by this system COLLABORATE Room User Guide 61 e System Name Set the system DNS name used to identify the system when using DNS dialing e Ethernet Speed Displays the network interface speed NOTE Modify these settings only if they are required in your network 3 Select Apply MULTICAST SETTINGS session multicasting allows you to broadcast your session using the multicasting networking transport technology which allows users to send a video stream that can be received by multiple recipients all listening on a single multicast address Multicasting a session from your COLLABORATE Room allows numerous passive viewers to view the session This is typically used at lectures or any session that passive viewers can benefit from Multicast sessions can be viewed by all ClearOne endpoints the free ClearOne Broadcast Viewer and the Apple QuickTime viewer The Multicast Settings window al
10. IP Local Port The SIP port on your computer the standard is 5060 Transport Protocol Select the desired protocol TCP or UDP 3 Select Apply QUALITY OF SERVICE QOS SETTINGS The Quality of Service QoS settings allow you to define the priorities by which data packets are handled thus adjusting the quality and priority of video audio on different networks with different bandwidth capacities traffic loads or other limitations To configure the QoS definitions 1 Select Settings Network IP QoS The QoS Settings window appears Settings QoS Priority Type QoS Ls IP Precedence Diffserv Video Priority 10000000 Flash Override v Audio Priority 10100000 Critical ECP RTCP Priority 11000000 Internetwork Control v v OK Back RA aM 2 Inthe QoS Settings window set the following options and parameters No Priority QoS Select this option if QoS prioritization is not required on your network When selected this option disables all other options in the QoS Settings window IP Precedence Select this option if you want to prioritize traffic according to IP precedence When selected this option makes available the following settings Video Priority Select the video traffic prioritization method that best suits your network Flash Override Flash Immediate Priority or Routine Audio Priority Select the audio traffic prioritization method that best suits your network Critica
11. Record at image resolution of 672 X384 pixels 4CIF For HD FHD PHD e Low Record at image resolution of 672 x 384 pixels ACIF e High Record at image resolution of 1280 720 pixels 720p 3 Select Apply MCU SETTINGS The embedded MCU optional feature enables connecting up to 9 endpoints simultaneously from various locations This MCU capability includes the host system and an additional 8 endpoints one of which can be connected through ISDN NOTE Before using this functionality please verify the licensing capabilities of your system Go to the license page Menu gt Settings gt General gt License and verify that the option MCU is selected v To configure the MCU settings 1 Select Settings MCU The MCU Settings window appears MCU Settings Layout amp Highlight Dominant Speaker d Apply 2 Inthe MCU window set the following options and parameters e Layout Set the default layout for a multipoint call e Auto The system will change the layout automatically according to the following principle for up to 4 participants the 2X2 layout is used for 5 or 6 participants the 5 1 layout is used for 7 and up to 9 participants the 3 x3 layout is used e VS voice switched The video stream of the dominant speaker is shown The current dominant speaker sees the previous dominant speaker 64 COLLABORATE Room User Guide e 2X2 The screen is divided into 4 quadrants of the same size Each quad
12. as data source the screen switches to the data on the laptop CONNECTING A USB FLASH DRIVE You can view and share files that are stored on a portable USB flash drive To view and share files from a USB flash drive 1 Insert a USB flash drive to one of the COLLABORATE Room USB ports The message USB device inserted is displayed Select Data Sharing File The Document Selection window appears select the file you want and then press OK on the remote control The following files are supported jpg jpeg gif png tiff tif bmp wmf mpg mpeg wmv avi pps ppt doc rtf xls xlsx pdf pptx ppsx docx 4 Select Open The file is displayed If the file is opened during a videoconference it is shared with all the viewers COLLABORATE Room User Guide 37 VIEWING RECORDINGS Recordings can be viewed when the system is idle When opened during a videoconference recordings are shared To view recorded files 1 Select Recording The Document Selection window appears Document Selection APoint Records Select the recorded file you want and then press OK on the remote control Select Open The file is displayed and if opened in a videoconference it is shared with all the viewers NOTE To stop sharing the opened file press Back on the remote control or select Stop Data from the main menu USING MULTICASTING session multicasting allows you to multicast your sessio
13. copied to the number field NOTE When the address book is open typing a letter in the ABC field causes it to jump to the first letter entered Select Call RA The Calling screen is displayed When the call is answered on the far end the system switches to Call mode UsiNG THE PERSONAL ADDRESS BOOK VIA THE NEW CALL BAR You can select the personal address book from the New Call bar To select the personal address book via the New Call bar 1 Select New Call on the main menu The New Call bar appears In the New Call bar select Address Book The Address Book window appears In the Personal tab select the number to dial and then press OK In the New Call bar the address of the contact is copied to the number field NOTE When the address book is open typing a letter in the ABC field causes it to jump to the first letter entered Select Call nZA or press Make Call E The Calling screen is displayed When the call is answered on the far end the system switches to Call mode 42 COLLABORATE Room User Guide ADDING ENTRIES TO THE PERSONAL ADDRESS BOOK You can add frequently used addresses to the personal address book from where calls can be made directly To add a new contact to the personal address book 1 In the personal address book select Add and press OK The Name Adaress bar opens 2 Typein the new contact s name and IP address and then select Save The new contact is added to the address b
14. interface COLLABORATE Room User Guide 73 Participant Name IP Address Info Collaborate Room 172 20 1 38 Click the Running Text button The Running Text box appears In the text box type the message you want to send and display on the far end screen and then click Start Moving text Kecurring Count Message NOTE To stop the display of the running text message on the far end click Stop 74 COLLABORATE Room User Guide VIEWING CALL STATUS During a videoconference call you can view and check the technical details of the call To view the call status details During the videoconference call click the Info link in the Call View box see Call View box Call Status Incoming Outgoing Video Codec Iz NE H 264 Video Resolution 1080 Video Bandwidth 3669 Video Frame Kate 60 Audio Codec Audio Bandwidth Encryption Mode The following information is displayed in the Call Status box for both incoming and outgoing communication Video Codec Video codec used to display video in this call Video Resolution Video resolution used in this call Video Bandwidth Bandwidth used by the video in this call Video Frame Rate Video frame rate used in this call Audio Codec Audio codec used to sound audio in this call Audio Bandwidth Bandwidth used by the audio in this call Encryption Mode Type of encryption used in this call if encryption is used NOTE To return to the Call View bo
15. ote Ee Car TER 6249071948306 1697 Update Name Date 634930719483061697 06 01 2013 13 45 00 Progress 0 is ET FTP address gt iaronn com ASD 2 User Name Password 0700 5 Enter the FTP server details including FTP Address User Name and Password and click the Apply F9 button Press the Available Updates F8 button to refresh the backup file list Select the file from the listing and then click on the Download F6 button Once the download is completed press on the Back F11 button IT E Select the Restore F2 button and follow the restore steps listed above 82 COLLABORATE Room User Guide NEN Chapter 8 Telnet Commands The telnet commands allow you to communicate with a remote computer that is using the Telnet protocol You can run telnet without parameters in order to enter the telnet context indicated by the Telnet prompt telnet gt From the Telnet prompt use the following commands to manage a computer running Telnet Client ENABLING THE TELNET API To enable the Telnet API 1 Click Settings General Admin 2 Check the Enable Telnet Interface checkbox DESCRIPTIONS OF THE TELNET API change camera oet current camera by index Index 1 9 change camera 1 i call cameralist for list of E available video devices callinfo Request call info values SessionlD Valid session ID ce Typ i number position devices camerapos Save or restore camera Action save restore position from preset
16. 41 Jon UU AOOress BOOKS tetas odetutede ded uen uisa xxn dais a bate de dude E MR uten idasanda Gant acca uds 41 Using the Address Book via the Remote Control cccccsssccccccesssecececeeseeeecceeeeeeesseeseeeeessaaess 41 Using Address Book via the COLLABORATE Room QUI ccccccccceeeeeeeeeeeeeeeeeeeseaaeeeeeeeeeeeeeaas 42 Using the Personal Address Book via the New Call Bar eesseeeeeeeennnn 42 Adding Entries to the Personal Address Book seeeeeeeeeseeee enne nennen nnne nne 43 Editing Entries in the Personal Address Book eeeeeeeseeee enne nnne nnne nenne nnn 43 Deleting Entries from the Personal Address Book eese enne nnns 43 SM a e o 44 Using the Call Log via the Remote Control cccccsssccccccesssececcceeeeeececeeuseeeeeseeaeeeeeeeaesseeesssaaaes 44 Displaying the Call Log from the Address Book cccccssssecceccesseeeeccaeeeeecceeeseeeessaeeseeeeeessagess 44 Adding a Call Log Entry to the Address book scsscceccceseeececccaeeeseeescaeeeeceeseaeaeeeesssaaseeeesenas 44 Clearing the Call LOO E 45 Uno Speca I asa ep San cart E E IP 45 Using Speed Dial via the Remote Control cccccssssecccccesssececcceeeecececeeeeceessaeaseeeessaesseeesssaaees 45 Using Speed Dial via the Address BOOK ortae Ino su i Gand i
17. ClearOne E COLLABORATE ROOM USER GUIDE ClearOne 5225 Wiley Post Way Suite 500 Salt Lake City UT 84116 Telephone 1 800 283 5936 Tech Sales 1 800 705 2103 FAX 1 801 974 3669 E mail tech support clearone com On the Web www clearone com COLLABORATE Room USER GUIDE CLEARONE DOCUMENT DOC 0078 001 REv 3 0 MARCH 2013 2013 ClearOne Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Printed in the United States of America ClearOne reserves specific privileges Information in this document is subject to change without notice WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures BEEN 0 1 1 1 1 1 l Table of Contents Chapter 1 Introduction 1 lleeleeleeieelieenieen eene nnn n anna nnns nnns ansa nna 9 gig eG rie RN RT SI E TRES 9 COLLABORATE ROOM Ove le TC T 9 Main Me GUO NENNT m T 11 Compr ON TADE aae EEE EE EN EE E 12 BeLa ea a e P E E A E E E I A A A E T 12 Chapter 2 Getting Started sis cesiiaccsis ce sceeneccencinsceanacinscaanetenedaanetuarentnetuevemieseceencets 13 BE TENS LEETE NOD m 13 Using th Remote CODD eee mane eee nee ann eect nen oer e nee ge eee ee ne e
18. GIF TIF etc Sharing of file or the VGA input H 239 support Tandberg DuoVideo support Sending and receiving capability 1 live video source 1 data source Resolutions supported XGA SVGA VGA CIF QVGA QCIF 4CIF Networking Specifications Standards Supported H 323 QoS Features Peripheral Specifications Monitors Configuration Pan Tilt Zoom Camera Unit SIP Protocol RFC 3261 ITU T H 323 v4 2 Annex Q FECC ISDN H 320 H 221 H 242 H 230 This option will be supported in a future version of COLLABORATE Room DiffServ IP Precedence Firewall port sync NAT IP mask Port pinholing Adaptive Bandwidth Adjustment Packet loss recovery FEC Packet ordering Packet duplication control Jitter correction Lip sync correction Overhead prediction Max packet size adjustment Single DVI or HDMI Dual DVI HDMI PHD 14x Zoom FHD 14x Zoom HD 10 or 14x Zoom SD 18x Zoom COLLABORATE Room User Guide 87 Features Specifications Dialing Modes Security Directory Services Environmental Language Support 88 COLLABORATE Room User Guide e Manual Speed dial o Personal address book o Online directory o Broadcast viewer o Encryption using H 235 AES e Search and filter packet ordering Packet duplication e AES is NIST validation o Firewall traversal using NetPoint H 460 protocol and ClearOne Tunneling proprietary protocol o NAT Network Address Translation e Support
19. H 323 Settings window appears Settings H 323 e None G bor Gatekeeper Server Address User Name User Number Password Connection Mode RTP Ports From 5004 Vy OK Back e Apply 2 Inthe H 323 Settings window set the following options and parameters e None Keep this option selected selected by default if you do not want to use a COLLABORATE Central server or a gatekeeper 54 COLLABORATE Room User Guide e COLLABORATE Central Select this option if you want COLLABORATE Room to communicate interact with a COLLABORATE Central server and utilize its advanced features If selected enter the required details in the following fields e Server Address Enter the IP address of the COLLABORATE Central server e User Name Enter the user name used to log into the COLLABORATE Central server e User Number Enter your user number used for identification on the COLLABORATE Central server If not entered the COLLABORATE Central server will automatically generate a number e Password Enter the password used to log into the COLLABORATE Central Server e Gatekeeper Select this option if you want COLLABORATE Room to communicate interact with a gatekeeper server If selected enter the required details in the following fields e Server Address Enter the IP address of the gatekeeper server e User Name Enter the user name used to log into the gatekeeper server e User Number Enter the user numb
20. ISDN v Available Adapters Discover adapters Adapter Information IP Address 172 20 1 13 MAC Address 00 D0 E7 53 00 37 Line 1 Connected Line 2 Connected S Back Next e Available Adapters Displays the list of ISDN adapters available for this system Click on Discover to populate the Available Adapters list and select the desired adapter from the list After you select an adapter the Adapter Information IP address and MAC address of the adapter are displayed e Discover adapters Select this button to scan for available ISDN adapters e Adapter Information e IP Address IP address of the ISDN adapter e MAC Address MAC Address of the ISDN adapter e Line Indicators Displays the line status after connecting e Line 1 ISDN line status for line number 1 e Line 2 ISDN line status for line number 2 e Line 3 ISDN line status for line number 3 e Line 4 ISDN line status for line number 4 COLLABORATE Room User Guide 59 3 Select Next to continue to the ISDN Lines Configuration step see next section ISDN Lines Configuration ISDN LiNES CONFIGURATION The ISDN Lines Configuration window enables you to set the phone numbers of up to 4 lines To define the ISDN phone numbers 1 Enter the appropriate number for each field without the area or country code NOTE Depending on the switch type you selected an additional step may be required If you are not sure what numbers to enter consult you
21. LLABORATE Room options prior to and during a videoconference call The main menu is accessed using the remote control see Using the Remote Control To display the COLLABORATE Room main menu e Press OK on the remote control e Recent Calls Settings ED Media A Data Sharing Back Navigate the COLLABORATE Room menu using the remote control To expand menu options e Press the right arrow 9 on the joystick when the expandable option is selected NOTE Expandable menu options are marked with a side triangle sign gt 16 COLLABORATE Room User Guide Menu Settings Network IP T g Fs General New Call gt ISDN SIP QoS A gt 2 be a Camera E m System Recent Calls xm gt Multicast CR Firewall NAT qe Audio L 7 Display ee Media E MCU Data Sharing Back To access a category option e Press OK when the category option is selected highlighted in green To collapse the menu options e Press the left arrow on the joystick or press Back The following menu buttons may appear occasionally in the GUI appear in the context of use GUI Button Label Function O A Save changes V OK Back c5 Apply Restore Defaults TY i I Shutdown Restart Open Back Return to the previous window without saving changes Apply Apply changes or soft start your system Restore Def
22. Position 1 9 cameralist camerapos save 2 camerapos restore 1 camerastart Start camera movement pan Direction tilt zoom in different direction Cameramove u u up cameramove up d down left r right ul up left ur up right dl down left dr down right zi zoom in ZO zoom out COLLABORATE Room User Guide 83 Key camerastop dial dtmf dtmf2all get set otop camera movement Dial specific address via LAN network or ISDN communicator send DTMF tone to remote endpoint identified by Participant ID Note Use sessions to retrieve Participant ID Send DTMF tone to all active calls Get parameter value Set parameter value 84 COLLABORATE Room User Guide Direction spt stop pan tilt Sz stop zoom Address Calltype lan isdn audio Bandwidth optional 64 128 256 384 512 1024 Bandwidth list is configurable in Commands xml file on both sides server and client ParticipantlD any valid participant number DIMF DTMF tone sequence DIMF DTMF tone sequence Parameter mic volume speaker license autoanswer Parameter mic volume speaker autoanswer camerastop EZ dial 12324 0 12 2 lan 128 dial 7584568 isdn dtmt 23 035667344 dunt 111 123433 5 dtmtzall 035667344 dtmf2all 123433 5 get get get set set set on mic volume autoanswer mic on volume 5 autoanswer Chapter
23. RATE Central server or a gatekeeper e COLLABORATE Central The unit is connected to a COLLABORATE Central server 18 COLLABORATE Room User Guide e Gatekeeper The unit is connected to a gatekeeper server User Number The user number used to identify the unit if a COLLABORATE Central server or a gatekeeper is used DNS Suffix Suffix used for the DNS addressing by COLLABORATE Room System Name System name as defined in the system settings see System Settings ISDN Number ISDN number that is currently being used Optional MAC Address MAC address of the COLLABORATE Room unit Model COLLABORATE Room model SD HD FHD or PHD System Status Indicates if the system can work in High Profile mode Media Indicates whether a recording streaming session currently takes place and specifies the elapsed duration of the recording streaming NOTE During a videoconference call you can display additional different relevant information by selecting Advanced in the Status window COLLABORATE Room User Guide 19 EN 1 0 L 1 llll LJ Chapter 3 Configuration Basics IN THIS CHAPTER This chapter explains the basic configuration options and includes the following sections e Entering Your User Details e Configuring the Camera e Configuring the Audio e Configuring the Display ENTERING YOUR USER DETAILS You can register your personal contact details so that they will appear publicly in outgoing call
24. ack of point to point and multipoint MCU based sessions Streaming via a Web interface or Windows Media Player Downloading sharing files via a USB flash drive Access files on a USB flash drive while in idle mode Side by side PIP view Session multicast Embedded MCU for multipoint sessions Embedded broadcast viewer Calling via address book log entries or speed dial Calling via online directories Multipoint videoconferences support Configurable audio video and displays and automatic answering Display on screen running text to all participants via the Web management during a call Support ClearOne CHAT Mic Far End mute indicator Telnet interface Communicating in standalone mode COLLABORATE Central mode and gatekeeper mode Embedded Microsoft Windows system System shutdown from the remote control Web based management ISDN links optional Regulatory Compliance UL CSA cUL TUV TUV CB CE LVD CE FCC Class B BSMi VCCI C Tick ROHS The ISDN option will be supported in a future version of COLLABORATE Room COLLABORATE Room User Guide 11 COMPARISON TABLE The following table specifies the differences between the various models of COLLABORATE Room COLLABORATE SD COLLABORATE HD COLLABORATE FHD COLLABORATE PHD Max Tx 4CIF 30 720p 30 720 60 1080 30 1080 60 Max Rx 1080 60 1080 60 1080 60 1080 60 MCU Up to 1 8 Up to 1 8 Up to 1 8 Up to 1 8 V Data Point Optional V V Y i d1 3
25. and save a license to your COLLABORATE Room unit 1 After logging in click Configuration Options License The License page appears COLLABORATE ISDN Laptop Sharing MCU Recording Streaming na Phone Book Dialing USB Data Sharing Configuration LAN MAC Address Options Gone License Key F2F73E802BFBE322E76943452BCCO3E4638 175015857D082776E5D4B930D4E046FE915 Heec HEN E3 9AE1A6C30CDCBDC9 312BD239C43D20808 Security A1402DE36E39DEBGEDFBO091E2179D15863D License ATF7D177401ACOB56A5BF831638250CC62D v Calls Network Hardware Recording Streaming MCU Settings System Recording Archive COLLABORATE Room User Guide 71 2 Copy and paste the license key a long text based string that you received from ClearOne into the License Key text box and then click Apply Once the license key is applied you can view which features functionalities are available e ISDN Number of ISDN lines available for use e Laptop Sharing Indicates whether the laptop sharing functionality is enabled or disabled e MCU Maximum number of endpoints that can participate in videoconferences using the embedded MCU e Recording Streaming Indicates whether the recording and streaming functionalities are enabled or disabled The unit s LAN MAC address is also displayed VIEWING THE RECORDING ARCHIVE You can view the list of recordings that are stored in the COLLABORATE Room recording directory and you can also delete rec
26. aults Cancels all user defined settings and returns the unit to its factory default settings Shutdown Shut down the unit Restart Reboot the unit Open Open the selected folder file COLLABORATE Room User Guide 17 gt gt Next Next Continue to the next step Finish Finish and close a configuration wizard dialog gt gt Finish DISPLAYING SYSTEM INFORMATION Whenever the COLLABORATE Room unit is turned on you can view the system status details Different details are displayed when the unit is in idle state in recording mode or in an ongoing videoconference session To display the current system status details e Press Status ow on the remote control The Status window appears Status IP Address 82 166 193 30 Mode Stand Alone User Number N A DNS Suffix vconltd co il System Name COLLABORATE ISDN Number N A MAC Address E0 69 95 C8 DE 19 Model PHD System status High Profile Media Duration Remaining Time Recording OFF Streaming OFF When COLLABORATE Room is in idle state the Status window displays the following information e IP Address IP address of the COLLABORATE Room unit as automatically assigned by the DHCP server or as manually configured via Settings System static IP You can use this IP address to access and manage the unit via a browser see Accessing COLLABORATE Room via Browser e Mode The current operation mode e Stand Alone The unit is not connected to a COLLABO
27. ave the system License Key This is accessed by using the menu Configuration Option License Reset the COLLABORATE Room unit to a backup snapshot file using an IE browser 1 Open your Internet Explorer browser 2 n the browser s address bar type the direct IP Address of the COLLABORATE Room unit The COLLABORATE Room web login page appears For example http 172 100 100 25 3 After logging in click System System Restore The System Restore box appears system Restore Click Ok fo run Backup Cancel NOTE For the current release the Backup and Restore functions are accessed by the same screen 4 Click OK NOTE All information on the system including user information address book entries IP settings ISDN settings and all other user defined information will be deleted NOTE After restoring the system to its factory defaults it may be necessary to perform a system upgrade 5 The system will reboot and Backup Restore menu will appear COLLABORATE Room User Guide 79 Backup Restore SEE Backup F1 Restore F2 FTP Updates F3 6 Select the Restore F2 button The Restore screen will appear Restore Restore Backup Available Restore Points Current version Backup Name Date Created Backup name Keyboard shortcuts Delete deletes selected backup CTRL R renames selected backup 7 Select the backup configuration file you want to restore and press on Restore F5 button
28. control bundled with the unit Pressing any button on the remote control activates the on screen GUI which appears on top of the camera videoconference picture A b Ld EE Cc amp 3 tC C3 C3 The remote control includes the following button types e Alphanumeric Keypad COLLABORATE Room User Guide 13 e Command Buttons e Navigation Joystick and Additional Buttons ALPHANUMERIC KEYPAD The remote control includes an alphanumeric keypad with buttons from O to 9 as well as s 8 FELIS QD S tr s and Clear Backspace characters accessed by repeat button presses In different windows you can toggle between numbers and letters depending on the field some fields accept numbers only e Switch between letters and numbers by pressing a few times on the corresponding key e Use Volume Up Down buttons when you need to activate deactivate CAPS lock e When DIMF dialing is requested use the numeric keypad COMMAND BUTTONS The following command buttons are available on the remote control Button Image Button Name Command Display the current call status Phone Book Open the phone book Show the on screen online help Far End Control the position PTZ of the camera at the near far end Camera Control Configure the camera position settings Preset Recall Recall a camera PTZ preset position Preset Set Set a camera PTZ preset position Picture In Picture PIP Toggle the PIP position 5 positions Side by Si
29. de Speed Dial Display the speed dial options Call Log Display the current call log 14 COLLABORATE Room User Guide Button Image Button Name Command Mute Mic Mute the local microphone n Display Toggle the local and remote displays Settings Open the settings menu Mute Video Temporarily disable the local video camera and its transmission P P Mute Speaker Mute the speaker NAVIGATION JOYSTICK AND ADDITIONAL BUTTONS Using the joystick of the OK button you can navigate the GUI menus options in four directional movements Up f Down 9 Left and Right Joystick Back Menu OK Volume ilis Zoom Down Out Make End call call In addition to the joystick the following buttons are available around it e Back Returns to the previous step window without saving changes e Menu OK Selects activates a highlighted GUI item function highlighted in green on the screen e Volume Up Down Increases decreases the volume or switches between lower and upper case e Zoom In Out Zooms in or out with the camera e Make Call Start a new call e End Call End the current call or close the GUI NOTE The red End Call button can also be used for turning off the unit Press and hold the button until the shutdown confirmation prompt appears Selecting Yes immediately shuts down the system COLLABORATE Room User Guide 15 USING THE ON SCREEN MENU The on screen menu enables you to navigate CO
30. djust the display settings depending on the room you are using for videoconferencing and on your distance from the screen 24 COLLABORATE Room User Guide NOTE The term screen refers to any type of monitor you are using CRT LCD and so on To access the display settings 1 Press OK on the remote control The main menu appears 2 Using the remote control s joystick select Settings Display and then press OK The Display Settings window appears Settings Display BIE Te EY M ore B O Dual Mode Display Remote On Main DIE EEN Single Main Secondary Device HDMI Primary v HDMl Secondary v Resolution 1920x1080 v 1920x1080 v Keep Aspect Ratio V OK Back To configure the basic display settings 1 In the Display Settings window set the following options e Display Mode e Single Mode Both videoconference parties are displayed on a single screen e Dual Mode Conferences are displayed on two screens This option is available only when two screens are connected e Device and Resolution Select an option from the lists e Keep Aspect Ratio Select this option to keep the original aspect ratio on screens that have different aspect ratio 2 Click OK COLLABORATE Room User Guide 25 NEN 11 Chapter 4 Videoconferencing IN THIS CHAPTER This chapter explains the videoconferencing basics and options using COLLABORATE Room and includes the following sections e Starting Calls e Auto A
31. e you can stop the recording by pressing the End Call button on the remote control A confirmation message appears and requires you to select Yes ViEW RECORDING You can view recordings in either of the following ways e Via the Web interface e Browse the locally saved recordings by selecting Data Sharing gt File NOTE You can switch the Recording display so that the data is on the big screen and the remote camera is displayed on in the PIP START STREAMING Session streaming allows any remote system with the Microsoft Media Player application to view played recordings or whatever your camera microphone are transmitting from the COLLABORATE Room system To start streaming to remote users e Select Media gt Start Stream The message Streaming Started appears for a few seconds and the Streaming Icon appears for the duration of the streaming NOTE Refer to Web Access and Management for information on recording and streaming via the Internet COLLABORATE Room User Guide 35 STOP STREAMING You can stop the streaming when it is no longer needed To stop streaming 1 Select Media Stop Stream The message You are currently streaming Do you want to stop all appears 2 Select Yes The message Streaming Stopped appears NOTE When streaming in idle mode not during a videoconference you can stop the streaming by pressing the End Call button on the remote control A confirmation message appears and requires you
32. e Directory Properties e H 323 Protocol Settings e SIP Protocol Settings e Quality of Service QoS Settings e License Settings e ISDN Settings e System Settings e Multicast Settings e Recording and Streaming Settings e MCU Settings e Firewall and NAT Settings COLLABORATE Room User Guide 49 ADMINISTRATION SETTINGS The administration settings define general system properties and also allow you to set password protection for restricting management access when required To configure administration settings 1 Select Settings General Admin The Admin Settings window appears Settings Admin Language Enable Password for Advanced Configuration Password 5 5 ll Advanced Services Sleep Timeout Minutes 0 Unlimited v OK Back Aigle C Shutdown 9 Restart 2 Inthe Admin Settings window set the following options and parameters e Language Select the desired language for the user interface Press OK or Apply for the change to take place immediately e Enable Password for Advanced Configuration Selecting this option restricts the access to the advanced configuration options of the unit which are Admin the current window H 323 System Calls and ISDN e Password Enter the password that will restrict the access to the advanced configuration When typing the password each letter is visible for one second and then turn into an asterisk e Advanced Services opens a new window with the follow
33. ed dial The speed dial number is added to the speed dial list and marked from 1 to 9 you can define up to 9 speed dial numbers To add numbers to the speed dial 1 In Speed Dial select Add and press OK The Name Address bar opens 2 Type the contact s name and address and then select Save EDITING SPEED DIAL NUMBERS You can edit frequently used numbers already in the Speed Dial To edit a speed dial number 1 Select the number you want to edit in Speed Dial select Edit and press OK The Name Address bar opens 2 Edit the contact s name and address and then select Save DELETING SPEED DIAL ENTRIES You can delete speed dial entries when they are no longer needed To delete a speed dial entry or all entries 1 In Speed Dial select the number you want to delete 2 Select Delete to delete just the selected entry or Clear All to delete all entries and then press OK The following message is displayed Are you sure 3 Select Yes to delete or No to cancel 46 COLLABORATE Room User Guide USING ONLINE DIRECTORIES Online Directory is an external directory which can be used for calling If you are registered in the online directory you can view the Online Directory in the address book under the Online Directory tab NOTE Online directory entries cannot be edited or deleted In COLLABORATE Central Online Directory Settings General Directory is disabled ACCESSING AN ONLINE DIRECTORY VIA THE REMOTE CONTROL Yo
34. ee nensi 13 POE UCT KOYDA E riina a i e eiA haai dc nds ae sen oe ttt ede a eA 14 CORE nd BUNN airs aa E AE E EE 14 Navigation Joystick and Additional Buttons sssssssssssenessrrssrrrnsrrrsrrrerrrnsrrrsrrrerrrrsrrrsrrreerrrsrennt 15 Using the On Screen IMOFIUsodetuescunbsn Tub tent kei Macs iratcin bua nUads pint tiumIuh Kot no kuede tadaabullactseneeWasapialdecsenedtedapaade 16 Displaying System lnie liiis JR RE mmm 18 Chapter 3 Configuration Basics ee eeeeceee seen eene nnne n nnn nana 21 aR ELE gfe RENE mm eee eee ee E eee ee 21 zisekisugs db c M er 21 CUEING NETTE 21 Configuring the AUdIO MR REN E mm 23 Seu esignelio dB a NETT m 24 Chapter 4 Videoconferencing 11eeeeeee eee eeee eee nnne nhan nnn anna 27 gigi glor PR m O 27 AT Gr rc S 28 PUTO IS SMe CAS EUN 29 ETS T TE 29 Vue Qi VIO RR o em 30 eie E SINAC OC TET OO 30 aE TO ste c 30 m ENG es t c ce 30 VIC HII Cal VIEW OGG Rmo o danean enai 30 US MOTE ose NEM 30 WOE R e Os E NEA 30 gi i i pl e 31 Using Pleture In xFieture PIP MOGGOS ae acexssncuse ct atvad ds mens
35. efault settings of these parameters unchanged Specify the Communication Port you are using default is COM1 Select the correct option from the Camera Model and Analog Video Format drop down lists 5 ForFHD model only Select the Camera Resolution according to your camera settings 1080p 30 or 720p 60 6 Select the Allow Far End Camera Control FECC check box to enable the remote side to control your camera unavailable when working with SIP 7 Select Apply to apply the changes without leaving this window or select OK in the GUI to save the changes and close the Camera Settings window CONFIGURING THE AUDIO The audio input output must be configured so that you will be able to hear and be heard properly in videoconferences To access the audio settings 1 Press OK on the remote control The main menu appears 2 Using the remote control s joystick select Settings Audio and then press OK The Audio Settings window appears Menu Settings g 3 General gt New Call Network gt Gr c A Camera Recent Calls e L 7 Display A Media 2 MCU Media V AN Data Sharing Back COLLABORATE Room User Guide 23 Settings Audio Playback Device Speakers Realtek High v Recording Device BVeleRisiga Main Microphone v Microphone Level PE Microphone Boost mum a Wj Acoustic Echo Cancellation Lip Synchronization Delay Audio _ NA Delay Video Wj Auto N
36. er used for identification on the gatekeeper Server e Password Disabled when working with a gatekeeper because gatekeeper authentication is currently not supported e Connection Mode Select the protocol you want to use to connect your call e H 323 This selection should be selected manually for LAN network connections only when the connection type is known e H 460 This selection should be selected manually for network connections over Firewall NAT only when the connection type is known e Tunneling not available when working with a gatekeeper This selection should be selected manually for ClearOne Proprietary Tunneling The default tunneling port is configured by the System Administrator see NetPoint COLLABORATE Central Administration Configuration Manager NOTE Changing this setting causes COLLABORATE Room to reload e RTP Ports In the two boxes set the RIP range e From Enter the minimum RTP value e To Enter the maximum RTP value 3 Select Apply NOTE In COLLABORATE Central mode the system administrator should configure the LDAP settings for COLLABORATE Central on the server side COLLABORATE Room User Guide 55 To verify that COLLABORATE Central mode is active 1 Press Status on the remote control and check in the displayed information that a COLLABORATE Central icon appears 2 Select Settings Network IP H 323 and check the displayed information The New Call IP number shows the extens
37. ers e Auto Answer Enables auto answering of incoming calls Does not apply to MCU or IMC calls e Enable H 239 Enables data sharing protocol e Enable adaptive bandwidth adjustment Enables videoconferences to proceed at reduced bandwidth if the network is congested Deselecting this option maintains a constant quality to the session but it may cause network problems e Auto mute microphone upon incoming call Enables auto muting the microphone for incoming calls e Force FEC Force Forward Error Correction FEC Forwards an error correction code instead of automatically adjusting the bandwidth e Enable Audio Codec AAC LD Audio Codec audio compression format designed to combine the advantages of perceptual audio coding with the low delay necessary for two way communication e Enable H 264 Profile When selected enables the system to operate in high profile mode e Maximum Video resolution Set the maximum video resolution COLLABORATE Room User Guide 51 e Enable Audio Codec G722 1 Annex C Audio Codec wide band compression algorithm provides higher than toll quality speech The codec operates between a wide band 50Hz to 7kHz signal range at the G 722 1 standard bit rate of 24kbps and 32kbps GAO s G 722 1 algorithm is in the form of fixed point arithmetic and is based on the Modulated Lapped Transform MLT e MTU 100 1500 Set the designated MTU Maximum Transfer Unit value The default value is 1200
38. es pat eure o qui uber y REPE Rr bnk REC Y dit acd pour eg EF Eire Ps auets 31 all hee HGCA ONS T OU TU T ENTM 32 S gfe B eri egi SR mn eet eer een amet meme nee eee AE ee ee ee ee ee ee eee eer 33 Operator Request for PAS SW Ole 8a pea essecnesninecansiectntastnenctouectoacntmeawantaotantontneaaitnadteenssesnnadeuntamantociuse 33 Operator Request for Telephone Tone cccccccsssseecccceesececccaeueecececaueseeeessesaaaeeeeessaaseeeessaaaass 34 Recording GES Sa TEE E E o 34 SISrEHOOOEOIUO eee drerit iue tSt EEE E canweecuessemnetunsataaueeanaastog nae uscasiaed Gaseencusuaaneastaswiaes 34 COLLABORATE Room User Guide 5 SO 1S NII GT PERRO ETERNI Em 35 VON ROCO INO eres TT EE mtt 35 REAP NING RN E a E E E E E EA EEEE E E 35 SERS A a PATEE A E CE N EEN A E A EIE KNIE MM PM 36 VIC SE N NERO 36 BEERE aE g ae E E E E E EE E om 36 INOS SUG The DAA GOUCE MENU T E EENE a 36 Connecting to a Laptop ERR 37 Conmecinga USB Flash DriV ssssmssoonae aes M 37 SONNO OCC FONG cT ET E DO UE 38 Gomo TUT AS UN MEN E RE ERTTRPEER 38 Seting up IC ASG AN rts CRT E P M 39 Joining a Multicast Call as a Passive Participant cccccccssseeceeeceeeeeeeceeeeeeeeeessaaeeeeeesseneseeseeas 39 Starting Stopping a Multicast Gallico secenerson coeupteierdisantanddsimcanensecsadeveieioniaaadeceemtneeenealedes 39 Chapter 5 Quick Dialing Methods cscccssseccsseeeeeneeceeeeeeneesenseseeeesseeessees 41 jaBig Sacer
39. fy the local party to remote parties Therefore remote parties use this external address to call the local party without knowing its actual local address To access Firewall NAT Settings 1 Select Settings Network IP Firewall NAT The Firewall NAT window appears Settings Firewall NAT IS CMM H 323 00000 Enable DNS Address NAT Address 9 Tunneling Port 443 2 Proxy Address RENEEENEEEEEEEEENE Proxy Por 2 Inthe Firewall NAT window set the following options and parameters e Connection Mode H 323 This selection should be selected manually for LAN network connections only when the connection type is known H 460 This selection should be selected manually for network connections over Firewall NAT only when the connection type is known Tunneling This selection should be selected manually for ClearOne Proprietary Tunneling The default tunneling port is configured by the System Administrator see NetPoint COLLABORATE Central Administration Configuration Manager e Enable DNS Address Allows the use of DNS for outgoing calls to other parties by a defined computer name 66 COLLABORATE Room User Guide NAT Mode e Disabled Callers to the organization LAN are not identified e Manual Enter your external IP address The NAT device maps this to your internal extension number e Automatic The NAT device recognizes your IP address and maps it to your internal extension number when you dial out thr
40. ick on the Create F4 button to create the backup file of the configuration COLLABORATE Room User Guide 77 9 Onceitis done press the Exit F12 button and reboot the system Shutdown the system by pressing few seconds on the power button then press the power button again in order to turn on the system PERFORMING SYSTEM RESTORE TO FACTORY SETTINGS Whenever necessary you can discard all manual configuration and restore the factory default settings NOTE it is recommend to take a backup snapshot each time you configure your system Use an attached keyboard and mouse to reset the COLLABORATE Room unit to its factory defaults 1 After logging in click System System Restore The System Restore box appears System Restore Restore To Base Line Cancel 2 Inthe Password box enter the password default 1234 for restoring the system to its factory defaults 3 Click OK NOTE All information on the system including user information address book entries IP and ISDN settings and all other user defined information will be deleted NOTE After restoring the system to its factory defaults it maybe be necessary to perform a system upgrade 78 COLLABORATE Room User Guide PERFORMING SYSTEM RESTORE FROM BACKUP FILE Whenever necessary you can discard all manually entered configuration settings and restore the settings to a saved backup of an earlier configuration NOTE before restoring the system you must s
41. in the upper left corner of the larger remote video display This display mode is called Picture In Picture PIP Each time you press the PIP button on the remote control the PIP image rotates counter clockwise to the next corner of the screen Pressing the PIP button after the PIP completes a rotation to all corners then hides the PIP image and starts again on a subsequent button press The default video mode is PIP 1 in which the local caller s video is displayed in the small upper left corner while the remote person is viewed in the large area of the screen The other modes are e PIP 2 The local caller is viewed in the small upper right corner while the remote person is viewed in the main area of the screen e PIP 3 The local caller is viewed in the small lower right corner while remote person is viewed in the large area of the screen e PIP 4 The local caller is viewed in the small lower left corner while remote person is viewed in the large area of the screen e PIP 5 The local caller is viewed on half the screen and the remote person is viewed on the other half also known as side by side view NOTE When data is shared the remote video and the data are displayed side by side on the screen e PIP 6 The local caller sees only the remote person COLLABORATE Room User Guide 31 E E i PIP 5 PIP 4 mE m di Ua CALL STATE INDICATIONS Various call states are represented by icons on the screen when videoconfe
42. ing options e Enable Web Server Select this option to allow Web access to the COLLABORATE Room unit via a browser If you enter a password Web users will be required to enter the same password when they access the unit for more information see Web Access and Management e Enable Telnet Interface Select this option to allow access to the COLLABORATE Room unit via a Telnet based terminal If you enter a password Telnet users will be required to enter the same password when they access the unit e Time If not already set enter the current time e Date If not already set enter the current date 50 COLLABORATE Room User Guide e Sleep Timeout Duration of idle time in minutes before the system goes into sleep mode 3 Select Apply CALL SETTINGS In the Call Settings window you can define miscellaneous technical settings that affect how videoconference calls are performed by default To configure call settings 1 Select Settings General Calls The Call Settings window appears Settings Calls Auto Answer Enable H 239 Enable adaptive bandwidth adjustment Auto mute microphone upon incoming call Force FEC Enable Audio codec AAC LD Enable Audio codec G722 1 Annex C Enable H 264 High Profile Maximum Video Resolution 1080p E MTU 100 1500 Maximum outgoing bandwidth Unlimited v Maximum incoming bandwidth Back 2 Inthe Call Settings window set the following options and paramet
43. ion number that the system received when initiating COLLABORATE Central mode which is the ID number WORKING IN COLLABORATE CENTRAL MODE In a point to point call and when COLLABORATE Central mode is active you can add another participant to the call without hanging up i e the call continues while the additional participant is being invited To add participants to the call in COLLABORATE Central mode 1 Select COLLABORATE Central gt Invite The Invite call window is displayed Invite 123 Collaborate Central Alias Number ecc HMM a eai 5 Cancel NOTE The COLLABORATE Central Invite option is available on the menu only when COLLABORATE Central mode is active 2 Type in the participant COLLABORATE Central alias IP number and select Invite The call is connected SIP PROTOCOL SETTINGS SIP is a common communication signaling protocol for VoIP To configure SIP settings 1 Select Settings Network IP SIP The SIP Settings window appears SIP Settings LJ User Name User Password Proxy Address Local Port Transport Protocol y OK Back f Default 2 Inthe SIP Settings window set the following options and parameters e Use Proxy Use a proxy server or as stand alone 56 COLLABORATE Room User Guide User Name The user name as configured in the proxy server proxy mode User Password The user password as configured in the proxy server proxy mode Proxy Address Proxy server
44. l ECP Flash Override Flash Immediate or Priority RTCP Priority Select the RTCP traffic prioritization method that best suits your network Interwork Control Critical ECP Flash Override Flash and Immediate COLLABORATE Room User Guide 57 e Diffserv Select this option if you want to prioritize traffic according to Diffserv parameters When selected this option makes available the following settings with parameters e Video Priority Select the video traffic prioritization method that best suits your network from Probability of Timely Forwarding at level 0 to level 7 e Audio Priority Select the audio traffic prioritization method that best suits your network from Probability of Timely Forwarding at level O to level 7 e RTCP Priority Select the RTCP traffic prioritization method that best suits your network from Probability of Timely Forwarding at level O to level 7 3 Select Apply LICENSE SETTINGS You can check your COLLABORATE Room license and functionality details which were preconfigured at the factory based on your product ordering options To view the license settings 1 Select Settings General License The License Settings window appears 2 Inthe License Settings window the following details are shown e Software Version The software and firmware versions installed on the COLLABORATE Room unit e Features List Only the selected in a checkbox and grayed out features are lice
45. lay on the list Only the recordings that were saved in the defined range will be displayed once you click the Search button You can browse for specific From To dates using the two Browse buttons available next to the text boxes The Recording Archive list shows the following details for each saved recording e Name Name of the recording You can click the adjacent Rename button if you want to change the file name e Date Date on which the recording was made and saved e Time Time at which the recording was made and saved e Size Size of the recording file in kilobytes or megabytes e Duration The recording s length The currently available disk space size labeled Free Space is displayed above the list To delete a recording e Select the checkbox on the row of the recording s entry and then click Delete You can select more than one recording NOTES e To select the checkboxes of all recordings that are currently displayed click Select All e To clear the checkboxes of all recordings that are currently displayed click None SENDING RUNNING TEXT IN A CALL During a videoconference call you can type and send a text message to the person s with whom you are communicating The message is displayed as running text on top of the video image on the far end screen To type and send a running text message 1 Start the videoconference call The Running Text button appears in the Call View box available only in the Web
46. lect which log entry to delete 2 Select Delete to delete just the selected entry or Clear All to delete all entries and then press OK The following message is displayed when clearing all Are you sure 3 Select Yes to delete or No to cancel USING SPEED DIAL Add up to 9 frequently used numbers addresses to the Speed Dial You can add Edit or Delete Speed Dial entries USING SPEED DIAL VIA THE REMOTE CONTROL You can use speed dial using the remote control To select speed dial via the remote control 1 Enter the speed dial index number and press Make Call or press Speed Dial The Speed Dial window opens 2 Select the number to dial The contact number is copied to the New call field 3 Select Call Scan or press Make Call E The Calling screen is displayed When the call is answered on the far end the system switches to Call mode UsiNG SPEED DIAL VIA THE ADDRESS BOOK You can use speed dial via the address book To select speed dial via the address book 1 In the address book select Speed Dial by pressing left with the joystick and scrolling down 2 Select the number to dial and then press OK The contact number is copied to the new call field 3 Select Call nZA or press Make Call E The Calling screen is displayed When the call is answered on the far end the system switches to Call mode COLLABORATE Room User Guide 45 ADDING NUMBERS TO THE SPEED DIAL You can add the frequently used numbers to spe
47. lows you to define how multicast sessions are initiated by COLLABORATE Room To access the multicast settings 1 Select Settings Network Multicast The Multicast Settings window appears Settings Multicast Multicast IP Address 239 166 193 30 Bandwidth Video Format H 264 ow Video Port 36100 Video Resolution 720p Audio Format AAC LD 64K Audio Port 18100 768 Multicast Name COLLABORATE 82 166 193 30 Time To Live C Announcement Rate Refresh Video Rate ho Back 2 Inthe Multicast Settings window set the following options and parameters e Multicast IP Address IP address and gateway The IP is dynamic according to unit s IP The first subgroup of the IP format AAA BBB CCC DDD is set to 239 according to the standard You can change it to any value from 224 to239 and you can also change the rest of the sub groups not recommended for multicast communications 62 COLLABORATE Room User Guide Bandwidth Maximum bandwidth in Kbps allowed for outgoing multicast streams Video Format The digital encoding format using during the multicast transmission by default is set to H 264 Video Port Number of the port through which the video multicast passes Maximum Video Resolution Select the required video resolution from the drop down list Audio Format The Audio codec responsible during the transmission by default is set to AAC LD Audio Port Number of the port through which the audio
48. multicast passes Multicast Name The identifying name of the multicast Time to Live The number of router hops allowed Announcement Rate SDP announcement rate in seconds Refresh Video Rate The video image refresh rate in multicast streams an interval of 5 seconds is set by default 3 Select Apply RECORDING AND STREAMING SETTINGS You can define the local directory in which recordings should be saved and also define the video streaming port parameters To configure the recording and streaming settings 1 Select Settings Media The Recording and Streaming Settings window appears Recording and Streaming Settings Streaming Port 1 65535 12100 Number of Streaming Ports 1 20 i Recording Quality High Quality 2 Inthe Recording and Streaming Settings window the following properties can be configured Change Recording Path Select to set the path of the recording directory This option is useful when changing the recording location to a USB flash drive or any external storage location Streaming Port 1 65535 Enter the streaming port number The default port is 12100 COLLABORATE Room User Guide 63 e Number of Streaming Ports 1 20 Enter the number of streaming ports The default number of streaming ports is 10 e Recording Quality Select the quality of the video recordings made on COLLABORATE Room For SD e Low Record at image resolution of 352x288 pixels CIF e High
49. n using the multicasting networking transport technology which allows users to send a video stream that can be received by multiple recipients all listening on a single multicast address Multicasting a session from your COLLABORATE Room allows numerous passive viewers to view the session This is typically used at lectures or any session that passive viewers can benefit from Multicast sessions can be viewed by all ClearOne endpoints the free ClearOne Broadcast Viewer and the Apple QuickTime viewer You can join a multicast call as a passive participant You can hear and see the call but you cannot contribute to it 38 COLLABORATE Room User Guide SETTING UP MULTICAST CALLS see Multicast Settings JOINING A MULTICAST CALL AS A PASSIVE PARTICIPANT To join a multicast 1 Press OK on the remote control The main menu appears 2 Select Join on the main menu The Join Multicast window appears Join Multicast Ongoing Multicasts HD9AC Y E Back 3 Select a multicast from the Ongoing Multicasts list and press Join Multicast STARTING STOPPING A MULTICAST CALL To stop or start a multicast 1 Press OK on the remote control The main menu appears 2 Select Media gt Start or Stop Multicast COLLABORATE Room User Guide 39 NEN e Chapter 5 Quick Dialing Methods IN THIS CHAPTER This chapter describes the different quick dialing methods that are available in COLLABORATE Room and includes the following section
50. nsed and fully functional The optional features for COLLABORATE Room are e ISDN e Laptop Sharing Support e USB Data Share e Recording Streaming e MCU 3 Select OK to close the window ISDN SETTINGS OPTIONAL ISDN Integrated Services Digital Network is a protocol that provides video conferencing capabilities over telephone lines It must be configured if the system is connected through the ISDN infrastructure NOTE The ISDN functionality is available only if you purchased a license code and the required peripherals for it You can skip this section if you did not purchase the ISDN option and if you do not use ISDN lines COLLABORATE Room can register to an ISDN point via the IP LAN 58 COLLABORATE Room User Guide The ISDN wizard enables connection to ISDN based networks using up to 4 ISDN BRI lines reaching connection bandwidth of up to 512 kbps To configure ISDN settings 1 Select Settings Network ISDN The ISDN Settings configuration wizard appears NOTE The ISDN configuration wizard includes two or three steps depending on the switch type used which is country dependant The configuration wizard guides you through the steps depending on your selection of device and switch types 2 The SDN Connection wizard screen includes the following properties e Enable ISDN Select this option to enable or disable ISDN functionality Once selected the ISDN adapter detection may take up to a minute Settings
51. nswering Calls e Ending Calls e Muting the Video e Switching Image Modes e Switching Call View Modes e Using Picture In Picture PIP Modes e Call State Indications e Using Call Tones e Recording and Streaming e Data Sharing e Using Multicasting COLLABORATE Room User Guide 27 STARTING CALLS You can start a manual call to an ISDN line number or a network IP address that you type in the New Call bar To start a call using the manual dialer 1 Select New Call on the main menu The New Call bar appears New Call ERE Type a Number Name Calltype Bandwidth LETS 3273 SS 42 Acicross Book IP Humber 172 20 2 56 Call j Back 2 Select the type of call you want to make e H 323or SIP an IP based call via the connected local network LAN e ISDN a call via ISDN line s The ISDN line s must be preconfigured via Settings for more information see ISDN Settings 3 Inthe Type a Number Name field type the IP address or ISDN number to which you want to call Alternatively instead of an IP address you can also use an Alias E 164 number or a DNS address if such are defined on your network e otype numbers make sure that the 123 option is selected e Totype letters make sure that the ABC option is selected 4 Select the maximum bandwidth for the call or use the default NOTE The maximum bandwidth of a single ISDN line is 128 kbps The maximum bandwidth of four concurrent lines is 512 kbps
52. o point and multipoint MCU based sessions and view them at a later time You can share the recorded file during a videoconference with the parties connected through the data sharing option Through the COLLABORATE Room Web access system remote users can view all previously recorded sessions and download them for later viewing with Windows Media Player Alternatively using streaming remote users can view a live broadcast of whatever the camera and microphone are currently transmitting You can also view any previously recorded session when you are not in a call by selecting the file from the stored recordings list For more information about the recording settings see Recording and Streaming Settings START RECORDING You can start recording a call at any point during a call or idle session To start recording e Select Media Start Record The message Recording started appears for a few seconds and the Record icon appears for the duration of the recording NOTE The Record icon E appears on the remote participant s side to indicate that the videoconference is being recorded legal requirement 34 COLLABORATE Room User Guide STOP RECORDING You can stop an on going recording whenever you want To stop recording 1 Select Media Stop Record The message Do you want to stop recording appears 2 Select Yes The Recording Stopped message appears NOTE When recording in idle mode not during a videoconferenc
53. oise Suppression JY OK Back To configure the audio settings 1 In the Audio Settings window set the following properties of the selected audio input USB devices can be used if the system supports external USB hardware Playback Device Select a playback device from the list Recording Device Select a recording device from the list Audio Input ClearOne Chat Mic connected to USB Port Microphone Level Adjust the microphone sensitivity level in percentage 9c Microphone Boost Increase the microphone level Acoustic Echo Cancellation Select the check box to prevent echo when the microphone and speaker are in the same room Disable this feature when it is supported by an external device When using CHAT 150 CHATAttach 150 CONVERGE Pro or INTERACT AT Mixer with COLLABORATE Room Acoustic Echo Cancellation AEC option should be unchecked for better audio performance Lip Synchronization If the voice you hear is not synchronized with the lip movement in the video display move the slider as follows e Towards Delay Video if voice is heard after the lip movement e Towards Delay Audio if you see the appropriate lip movement after you hear the voice e Auto Noise Suppression Suppress unwanted background noises Disable this feature when it is supported by an external device 2 Select Apply CONFIGURING THE DISPLAY The display settings determine the method by which video is displayed on the screen A
54. ons with up to 8 additional participants COLLABORATE Room incorporates advanced data sharing capabilities allowing you to turn any videoconference into a fully interactive meeting It can display presentations or videos on large monitors connect to an external laptop for data sharing and open various file types from USB storage devices COLLABORATE Room is ideal for users who need a powerful videoconference solution offering point to point multipoint capabilities powered by ClearOne s COLLABORATE Room software Various accessories such as a PTZ camera omni directional microphone ClearOne ChatMic data point and ISDN adapters can be installed and integrated as part of the COLLABORATE Room system The ISDN option will be supported in a future version of COLLABORATE Room COLLABORATE Room User Guide 9 NOTES e For more information about the COLLABORATE Room physical installation including the connection of cables and devices to COLLABORATE Room refer to the COLLABORATE Room Installation and Setup Guide e For the complete technical specifications refer to the COLLABORATE Room datasheet 10 COLLABORATE Room User Guide MAIN FEATURES COLLABORATE Room allows you to call a destination via LAN or ISDN and to interact via video and data sharing during calls Some of the primary capabilities of the system include Point to point or multipoint connections Recording streaming and data sharing Recording and playb
55. ook NOTE You can also set the dialing method H 323 SIP or ISDN and the bandwidth that you want to use specifically for the contact that you add If you choose ISDN the number to be dialed must be predefined see ISDN Settings EDITING ENTRIES IN THE PERSONAL ADDRESS BOOK You can edit frequently used numbers already in the address book and save them for repeated use To edit a contact s details in the personal address book 1 In the personal address book select the entry you want to edit and then press OK on the remote control Select OK in the GUI The Name Address bar opens Edit the contact name and IP address and then select Save NOTE If necessary you can change the dialing method H 323 SIP or ISDN and bandwidth that are used specifically for the contact that you edit If you choose ISDN the number to be dialed must be predefined see ISDN Settings DELETING ENTRIES FROM THE PERSONAL ADDRESS BOOK You can delete and thus manage personal address book entries when they are no longer in use To delete a contact from the address book 1 In the address book select the number you want to delete select Delete and then press OK The following message is displayed Are you sure 2 Select Yes to delete or No to cancel COLLABORATE Room User Guide 43 USING THE CALL LOG Log Entries are automatically logged to the Call Log when an outgoing call is made or when an incoming call is received Add Log Entries to
56. ordings that are no longer needed To view the list of recordings 1 After logging in click Recording Archive The Recording Archive page appears COLLABORATE Name Date Time Size xPointHD 01 09 2010 23 31 00 1 79 MB xPointHD 01 09 2010 23 31 55 914 KB Last Week 2Weeks Ago Previous Month Phone Book Dialing Configuration System Recording Archive Call View Date Range VC s View Mullicast View Sieam 2 Choose which recordings you would like to view by using the following filtering options e Today Click to display only the recordings that were saved in the current day e Specific day of this week Click any other day of the current week to display the recordings that were saved on that specific weekday e Last week Click to display only the recordings that were saved last week 72 COLLABORATE Room User Guide e 2Weeks Ago Click to display only the recordings that were saved two weeks ago e Previous Month Click to display only the recordings that were saved in the previous month e All Click to display the entire archive of recordings that are saved in the COLLABORATE Room recording directory The directory path is shown in the title line above the list e Name If you want to search for a specific recording name enter the name in this text box and then click the Search button below e From Date To Date Use these boxes to define a date range for the recordings that you want to disp
57. ough your organization LAN NAT Address If your organization uses NAT when communicating with parties in another LAN or WAN type the external address for your videoconferencing device Tunneling Port The default tunneling port is 443 Tunneling is available only when working with COLLABORATE Central Use HTTP Proxy If your organization uses Proxy server configure in the Proxy Address and Proxy Port Send Media As HTTP Disguising tunneling traffic as HTTP COLLABORATE Room User Guide 67 NEN 1 Chapter 7 Web Access and Management IN THIS CHAPTER This chapter explains how to access COLLABORATE Room via a browser and use the Web based GUI for viewing sessions files and configuring the unit from a remote location or via the LAN The Web interface includes all the options that are available via the regular on screen GUI as well as some additional configuration options that are not available via the regular GUI Since the user options shared by both GUls are generally the same this chapter focuses mainly on the exclusive web options and includes the following sections e Accessing COLLABORATE Room via Browser e Viewing a Stream Session e Viewing a Multicast Videoconference e Importing Exporting the License e Viewing the Recording Archive e Sending Running Text in a Call e Viewing Call Status e Performing System Upgrade e Performing System Backup e Performing Systerm Restore to Factory Settings e Performing S
58. ppears 52 COLLABORATE Room User Guide Settings Directory Server Type Exchange Server v Server Address Por Path Server Domain User Name Password OK Back V 2 Inthe Directory Settings window set the following options and parameters Enable Online Directory Registration When selected this checkbox activates the rest of the fields in this window and enables the Online Directory connection registration Server Type Select the Online Directory server type If you are not sure which type to select consult with your system administrator An LDAP Lightweight Directory Access Protocol server is usually used Server Address The server s IP address If an IP is not entered the following message appears You must enter server address in order to continue Port Number of the port through which the connection to the server is established Path Folder in which your user information is stored as created on the Online Directory Server Domain Server s domain name for the Online Directory User Name Your user name as defined on the Online Directory server Password Your access password as defined on the Online Directory server Select Apply NOTE In the Standalone Gatekeeper mode either the ILS or iPlanet servers should be installed for the directory Consult with your system administrator regarding the installation configuration of these servers ILS server Site Server ILS is a ser
59. r system administrator Settings Switch Type Eure I 0N NETS Phone Number Phone Number 2 LZ RE 7455354 455354 Phone Number 1 Phone Number 2 Line 2 7455360 7455340 Phone Number 1 Phone Number z Line 3 7437554 7437554 Phone Number Phone Number 2 Line 4 7437141 ks j Back gt gt Finish 2 Select Finish to save the ISDN lines configurations and complete the configuration wizard 60 COLLABORATE Room User Guide SYSTEM SETTINGS In the System Settings window you can configure TCP IP networking parameters for COLLABORATE Room To edit system settings 1 Select Settings Network System The System Settings window appears IP Address 172 20 1 35 Subnet Mask 255 255 0 0 Default Gateway 172 20 0 254 Wj Obtain DNS automatically DNS Server 172 20 0 100 EDIN EE 172 20 0 105 DNS Suffix Icold it a System Name COLLABORATE Ethernet Speed 1000 0 Mbps Vy OK Back In the System Settings window set the following options and parameters Obtain Address from DHCP Server Select the checkbox to obtain an IP address from a DHCP server IP Address Set the IP address for this system If using a DHCP server the address obtained from the DHCP server is displayed Subnet Mask Set the subnet mask number for your network If using a DHCP server the address obtained from the DHCP server is displayed Default Gateway Set the IP address of the default gateway router If using a
60. r using Windows Media Player embedding NOTE Viewing a stream does not require you to enter your password and you do not have to log in To view a stream session 1 Open your Internet Explorer browser 2 Inthe browser s address bar type the direct IP address of the COLLABORATE Room unit The COLLABORATE Room Web login page appears 3 Click View Stream a new browser window opens and displays the stream on a page with Windows Media Player embedded to it 70 COLLABORATE Room User Guide VIEWING A MULTICAST VIDEOCONFERENCE You can view in your browser an ongoing multicast videoconference that has started via the COLLABORATE Room unit The multicast videoconference is viewed in the browser using Windows Media Player or Apple QuickTime plug in embedding NOTE Viewing a multicast videoconference does not require you to enter your password and you do not have to log in To view a stream session 1 Open your Internet Explorer browser 2 Inthe browser s address bar type the direct IP address of the COLLABORATE Room unit The COLLABORATE Room Web login page appears 3 Click View Multicast a new browser window opens and displays the videoconference on a page with Windows Media Player or QuickTime embedded to it IMPORTING EXPORTING THE LICENSE Some features and functionalities in COLLABORATE Room require licensing and are activated with a license key that you must enter and save to your COLLABORATE Room unit To enter
61. rant contains an image If there are more than 4 endpoints in the call using this layout the dominant speaker appears replacing an image of a non dominant speaker e 3X3 The screen is divided into 9 rectangle portions of the same size Each quadrant contains an image e 5 1 This layout divides the screen into six rectangle portions One is larger than the other parts and contains the image of the dominant speaker at any given time e Answer Mode Set the default answer mode for the second and subsequent calls e Accept Automatically accept incoming calls e Reject All Automatically reject all incoming calls e Manual Display a prompt each time a call comes in e Highlight Dominant Speaker Display a green frame around the quadrant of the dominant speaker except for in the 5 1 layout e Names Overlay Display the remote station name overlaid on each participant image 3 Select Apply Incoming calls will be answered using the settings you configured COLLABORATE Room User Guide 65 FIREWALL AND NAT SETTINGS The Firewall NAT Network Settings contain your system s identification configuration on the local network NAT helps protect a LAN from exposure to unwanted traffic by providing one single external address to remote users NAT uses a system of local and external addresses to hide a LAN s users from other networks A NAT server translates local parties addresses to an external address which is then used to identi
62. rencing is taking place GUI Icon Indication he current call is encrypted z he local microphone is muted I Mute Mic E he local speaker is muted Mute Spkr Far End mode is on you can control the remote side camera io Far End Local network disconnection gje Unsuccessful COLLABORATE Central registration 32 COLLABORATE Room User Guide GUI Icon Indication Successful COLLABORATE Central registration Unsuccessful gatekeeper registration Successful gatekeeper registration Currently multicasting MCU VS layout mode Currently recording Currently streaming USING CALL TONES When making calls the call operator can request a Password or DIT MF tone to connect OPERATOR REQUEST FOR PASSWORD The Operator can request you to access a conference password to proceed with the call To enter a conference password e Use the remote control and press the numeric pad The screen shows DTMF message DTMF signal sent representing the numbers pressed on the keypad COLLABORATE Room User Guide 33 OPERATOR REQUEST FOR TELEPHONE TONE The Operator can request you to connect using a dial tone to proceed with the call To enter DTMF tone e Use the remote control dial using the numeric pad The screen shows DTMF message DTMF signal sent representing the numbers pressed on the keypad RECORDING AND STREAMING The recording and playback functionality allows you to record idle point t
63. s e Using the Address Book e Using the Call Log e Using Speed Dial e Using Online Directories USING THE ADDRESS BOOK The address book enables you to make calls to addresses stored on the local system You can add frequently used addresses to the address book from where calls can be made directly USING THE ADDRESS BOOK VIA THE REMOTE CONTROL You can select the address book using the remote control To select the address book via the remote control 1 Onthe remote control press Phone Book The Address Book window appears 2 Inthe Personal tab select the number to dial and then press OK on the remote control The number of the contact is copied to the number field in the New Call bar NOTE When the address book is open typing a letter in the ABC field causes it to jump to the first letter entered 3 Press Make Call E The Calling screen is displayed When the call is answered on the far end the system switches to Call mode COLLABORATE Room User Guide 41 USING ADDRESS BOOK VIA THE COLLABORATE Room GUI You can display the address book using the COLLABORATE Room GUI menus To select the address book via the COLLABORATE Room GUI 1 Select Settings General Address Book The Address Book window appears use the joystick left button to skip to the left tabs In the Personal tab select the number to dial and then press OK on the remote control In the New Call bar the address of the contact is
64. s instead of your IP address To set the user settings 1 Select Settings General User The User Settings window appears 2 Inthe User Settings window enter the following details e First Name Type your first name e Last Name Type your last name e Company Type your company details e Email Address Type your email address 3 Select Apply CONFIGURING THE CAMERA Before you begin videoconferencing you need to make sure that the cameras connected to COLLABORATE Room are properly configured Cameras are configured via the Camera Settings window To access the camera settings 4 Press OK on the remote control The main menu appears 5 Using the remote control s joystick select Settings Camera and then press OK The Camera Settings window appears COLLABORATE Room User Guide 21 Menu Settings l Fa General gt New Call 6 Network gt Ge Recent Calls a Je Audio L 7 Display a Media WE MCU Data Sharing Back Settings Camera Select Camera Input Device Capability Moin E 4 __ t __ A Communication Port Analog Video Format PAL v Allow Far End Camera Control FECC Y OK Back RA aM To configure the camera settings 1 In the Camera Settings window select the correct options from the Camera Input Device and Capability drop down lists 2 Optional Set the percentage 96 of Color Contrast Brightness and Hue You can leave the d
65. s restricted access to users via admin 1000 local number directory 10 000 global number directory e H 350 support COLLABORATE Central mode LDAP online directory support o Open LDAP o Microsoft ILS SiteServer Active Directory and Exchange o Search and filter queries 0 40 C temperature o 15 80 humidity o Universal Power Supply o Input 100 240VAC 1 8A e Frequency 50 60 Hz o PS Output Appliance Input o 12VDC 6 67A Max English French German Italian Russian Chinese and Korean
66. se oar tti uat usan dui hsetea di uestes 45 Adding numbers to the Speed Dial iiocriitectedrnteosue sa passu v aoeu edi Hisce Eau sor beDL Less bl ies due was ki dacv irte tes 46 Editing Speed Dial Numbers sees nnne nnns n nnns nain n nnns nnns 46 Deleting Speed Dial CMSs MERERI denngiedemannasimaca neue concn m 46 Using Online Directories ai rerexu nds hack inia PESE cas nemen Ritt uda pd ates Eb nDr pesi vaca tndaens sit Geceelusd Wane FIR d NU die MES 47 Accessing an Online Directory via the Remote Contrl cccccceeeseeeeeeeeeeeeeseeeeeeeeeesseeaeeeeeeeeeesaas 47 Accessing the Online Directory via the Address Book eese 47 Chapter 6 Advanced Settings ausos coenuusuu coax alas oesu ul Sua oes a saca o eov a FUE CER au OEEa Lad OEhOE 49 MS CAAD TTE EU m ER 49 Administration Settings sv csnia nyse sianne viride Genennraeitsanitniedciasoeumennsobiad enprexuv b nbuiM renta etouu sibi usaba ec Re nes Ein 50 E EST RIO MER ER TS 51 E CN POO 52 Online Directory Properties ouiecivsemelicitees essa eoup cub Roet X AUC ripae ced tuos ees iebd voee d detenta ior mies E ken d Atc neni cab sena 52 FOU CO oS Mo NET ETE E T TE OE QT E 54 COLLABORATE Room User Guide Working in COLLABORATE Central MOdcl6 eoe rite rtt rmt ta eher enean ua rer nano nece ta etri tet 56 PFOCCO elTe NETTO TO 56 Quality of Service QoS Settings
67. the address book or delete them from the Call Log NOTE Log entries cannot be edited USING THE CALL LOG VIA THE REMOTE CONTROL You can select Call Log using the remote control To select the Call Log via the remote control 1 Onthe remote control press Call Log e or on the Main Menu select Recent Calls The Call Log window appears 2 Select the number to dial The contact number is copied to the New Call field 3 Select Call Scan or press Make Call E The Calling screen is displayed When the call is answered on the far end the system switches to Call mode DISPLAYING THE CALL Loc FROM THE ADDRESS BOOK You can select Call Log via the address book To display the call log via the address book e nthe address book select Call Log by pressing left with the joystick and scrolling down ADDING A CALL LoG ENTRY TO THE ADDRESS BOOK You can add Call Log to the Address book for reuse later To add call log entry to the address book 1 In the Call Log select the entry you want to add to the address book and then press OK on the remote control Select Add The Name Address bar appears Edit in the contact Name or Address if needed and then select Save The log entry is added to the address book 44 COLLABORATE Room User Guide CLEARING THE CALL LoG You can delete and thus manage Call Logs when you do not require them any longer To delete a call log or clear the entire log 1 In the Call Log window se
68. to select Yes ViEW STREAMING You can view the streaming in either of the following ways e From the COLLABORATE Room Web management see Web Access and Management by clicking View Stream button on the left menu This takes you to a page with the media player embedded in the webpage displaying the ongoing session e On your network connected PC use the following address using Windows Explorer or via File Open URL in the Windows Media Player HTTP IP ADDRESS 12100 e IP ADDRESS IP address of the COLLABORATE Room unit e 12100 the port number as defined in Recording and Streaming Settings DATA SHARING Data Sharing can be accessed via the menu or via Data on the remote control Data Sources are selected inside the Data Sharing menu Press Data a second time to stop the data sharing CHOOSING THE DATA SOURCE In order for the system to recognize data sources you need to be connected to a USB flash drive a laptop or have recorded files saved locally in your system To choose a data source 1 Select Data Sharing on the main menu The Data Sharing menu opens 2 Depending on the connected data sources select either Laptop or File 36 COLLABORATE Room User Guide CONNECTING TO A LAPTOP The moment a device such as a laptop is connected to COLLABORATE Room via a data point the Laptop option is enabled The system will be connected to the laptop in presentation only mode see Presentation Mode When you select Laptop
69. u can access the address book using the remote control To access the address book via the remote control 1 Onthe remote control press the address book button The address book opens 2 Select the Directory tab and on the number to dial press OK In the New Call bar the address of the contact is copied to the number field NOTE When the address book is open typing a letter in the ABC field causes it to jump to the first letter entered 3 Select Call Sco or press Make Call E3 The Calling screen is displayed When the call is answered on the far end the system switches to Call mode ACCESSING THE ONLINE DIRECTORY VIA THE ADDRESS BOOK You can access Online Directory via the address book To access the Online Directory via the address book 1 In the address book select Online Directory by pressing left with the joystick and scrolling down 2 Select the Directory tab select the number to dial and press OK In the New Call bar the address of the contact is copied to the number field 3 Select Call eca i or press Make Call E The Calling screen is displayed When the call is answered on the far end the system switches to Call mode COLLABORATE Room User Guide 47 EN 1 lL P X 1 1 Chapter 6 Advanced Settings IN THIS CHAPTER This chapter covers the advanced settings for COLLABORATE Room and includes the following sections e Administration Settings e Call Settings e Call Security e Onlin
70. vice used for publishing System administrator configuration H 323 videoconferencing and telephony users and IP multicast conferences on the network iPlanet server Sun s ONE Directory Server also known as System administrator configuration iPlanet is a scalable distributed directory server for running an enterprise wide directory COLLABORATE Room User Guide 53 containing lists of people and resources Administrators can manage a single user repository for their organization that can be used by multiple applications to both authenticate and retrieve stored information Or users such as access levels and user profiles H 323 PROTOCOL SETTINGS For point to point and multipoint videoconferences the H 323 protocol standard is used for call signaling and control video audio transport and control and bandwidth control COLLABORATE Room utilizes H 323 to transport video audio via DNS and NAT addressing and to communicate interact with either a COLLABORATE Central server or a standard gatekeeper server one of which you can choose to work with in order to gain better performance and flexibility in point to point and multipoint videoconferences NOTE For more information about ClearOne s COLLABORATE Central server its installation and configuration refer to the COLLABORATE Central User Guide To configure a connection to a COLLABORATE Central server or to a gatekeeper server 1 Select Settings Network IP H 323 The
71. x click Back PERFORMING SYSTEM UPGRADE You can upgrade the COLLABORATE Room software using an attached keyboard and mouse to a newer version when such becomes available To upgrade the COLLABORATE Room software 1 After logging in click System System Upgrade The System Upgrade box appears COLLABORATE Room User Guide 75 system Upgrade Upgrade Cancel 2 Click Browse and then select the ClearOne provided file that contains the newer software version 3 Click Upgrade The system upgrade is performed and then the system reboots PERFORMING SYSTEM BACKUP The Backup option using an attached keyboard and mouse takes a snapshot of the current COLLABORATE Room configuration It is recommended to take backup snapshots every time a configuration change is made 4 After logging in click System gt System Restore The System Restore box appears System Restore Click Ok to run Backup Cancel NOTE For the current release the Backup and Restore functions are accessed by the same screen 5 Click OK or wait and the system will automatically reboot 6 The system will reboot and a Backup Restore screen will appear 76 COLLABORATE Room User Guide Backup Restore Backup F1 Restore F2 FTP Updates F3 Select the Backup option F1 The Backup screen will appear Create Backup Previous Backups Backup name iii Backup Name Date Created Free space 478 75 GB Enter the Backup name and cl
72. ystem Restore from Backup File e Performing System Restore from FTP ACCESSING COLLABORATE ROOM VIA BROWSER You can access COLLABORATE Room via a standard Web browser from any remote location or from your LAN NOTE The current Web version of COLLABORATE Room supports Microsoft Internet Explorer 6 or newer only To access COLLABORATE Room via a browser 1 Open your Internet Explorer browser 2 Inthe browser s address bar type the direct IP address of the COLLABORATE Room unit The COLLABORATE Room Web login page appears For example http 172 100 100 25 COLLABORATE Room User Guide 69 NOTE If you do not know the IP address of the COLLABORATE Room unit request assistance from a user in proximity to the unit who can check the unit s IP address as explained in Displaying System Information Platform Version 12 0 0 004 COLLABORATE Language English US vi COLLABORATE Welcome to Collaborate Website 3 Ifa password was set for Web access see Administration Settings in the Password field enter your password for accessing the management options and then click Login If the password is authenticated the management options page appears VIEWING A STREAM SESSION You can view in your browser any stream that has started on COLLABORATE Room The stream may be of whatever is currently being captured by the video camera and microphone that are connected to COLLABORATE Room The stream is viewed in the browse

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