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AdRem Network Inventory User's Guide

1. Figure 26 License Properties window assigning licenses to a product Notes a Please note that if the Exclude this product from license management check box is selected the product will be grayed out in the list of products regardless of selection made in step 6 The product exclusion list is created for the filtering purpose only Please chapters titled Choosing Product Licensing Type on page 116 and License Types Description on page 114 for more information a The program allows changing the properties of each inventoried product Notice that changing the properties also allows adding a new product to the program if the Product Name Version and Vendor fields contain a unique composition of entries not included in the list of already inventoried products Please see chapters titled Adding Products to Licenses on page 121 and Changing the List of Products Assigned to Licenses on page 123 for more information Managing Inventoried Products The Licenses view contains the list of all licenses defined by the user The program allows assigning many products to a license Managing Products and Licenses iene Adding Products to Licenses The program contains the list of unique products Please see the chapter titled Adding New Products and Licenses on page 117 for more information The License Properties window allows specifying the license options assign products attachments and notes The list of products a
2. s 169 SCENARIO 1 RACK CHANGES OF INVENTORY DATA aco tiet ties 169 SCENARIO 2 TRACK CHANGES OF INVENTORIED PRODUCTS eee 170 SCENARIO 3 TRACK CHANGES OF PRODUCT LICENSES eee 172 OUTER PUNCEIONS idein psvexz Erici rien E inni ie icum tot nin eni 175 MANAGING CUSTOM VIEW Soressi arae aetas safe a odi ug 175 CREATING DELETING CUSTOM VIEWS eerte tenete neret teer erento trente 175 E Network Inventory 2 x ADDING REMOVING DEVICES FORM CUSTOM VIEWS rer eectetes teritur esae 176 CUSTOMIZING LS B ES nones dee decem on hiis m eden mtn etta te uuum 177 UPDATING CLIENT AGENTS CONFIGURATION 25e pci rb restes emict 178 TROUBLESHOOTING ai erst ts etcia tip naekeeeiut alae h un uti Fase Eu cna EM pA US 181 INVENTORY AUDITS PERFORMANCE SSUES dae p DIR Uie E DIR UE 181 DISABLE SERVICE ISSUES o aeree UR RR Rp E MM ERN QUE 181 CONNECTING TO DATABASE SERVER au upon n d RR RU eR REIR eU NM ME 182 REASONS WHY THE CONSOLE CANNOT CONNECT TO SERVERS eee 183 CONFIGURING WINDOWS MACHINES FOR INVENTORYING eee 184 Introduction The AdRem Network Inventory program is designed to keep track of changes in the network by collecting comprehensive hardware and software data from network devices Based on the collected inventory information the user can manage changes in installed software products and their licenses AdRem Network Inventory is an intelligent agent based and agentless
3. Domain or Workgroup Specifies membership of a particular device Found Displays the exact date and time when the first audit was performed on a device Inventory Status Indicates the present status of audits performed on the network device whether it is OK missing or outdated All status indicators are described in the table below Last Audited Specifies the exact date and time when the last audit was performed on a device Last Contacted Last Discovered Specifies the exact date and time when the Client Agent was contacted with the program for the last time The program automatically updates status displayed in this column depending on agents status For auditing remotely this column shows the date and time of the last performed audit Specifies the exact date and time when the network device was available for the last time The program updates the Last Discovered field automatically every 30 minutes Furthermore availability of devices with installed agents is checked every time Force Agent Configuration Update Now option available from the Actions gt Audit menu is used Licensing Status Displays the status of products licenses on inventoried network devices based on the last audit performed with the disk inventory profile option enabled The following statuses can be indicated Excluded the user excludes the product and its licenses from being managed in the program Not Valid indicate
4. Finding Specific Information in Audit Collection Manager In the Audit Collection Manager window the user can find desired information in the list of devices such as phrase sequence containing desired characters By entering the desired phrase sequence directly in the Find Devices field the program automatically starts quick search Notes Please note that the program performs searching in the fields included in the list of devices a The program allows finding the desired phrase sequence in the Inventory view Please see the chapter titled Finding Devices with Specific Information on page 81 for more information on the subject Using Portable Audit Collector In order to perform audits manually the Portable Audit Collector must be run locally on inventoried network devices Therefore the user must copy the Portable Audit Collector to the removable media and then connect it to the network device where an audit will be performed In such case no client agent is installed on the devices If the desired network device is previously added to the program please make sure the None option is not selected in the Audit collecting type field located on the General tab of the Devices Properties window Otherwise the program will not collect inventory information sent by the Portable Audit Collector The Portable Audit Collector allows performing the following tasks e selecting audit profiles to be performed on the network device e saving
5. Notes a The program provides the list of predefined audit tasks Please see the chapter titled Predefined Audit Tasks on page 83 for more information The user can also define custom audit tasks according to individual preferences a Please note that audit tasks are performed by the program automatically according to the specified date and time regardless of whether the Network Inventory Console is running or not However in order to perform audits automatically an automatic auditing method must be selected on network devices Please see the chapter titled Auditing Methods on page 90 for more information on the subject a The scope of the inventory audit is defined in the audit profile Please see the chapter titled on page 72 for more information The user can change grouping by using the Group by icon To change columns right click anywhere on the list point to the Columns item and select the desired option a Notice that the Windows credentials are used to login to the network devices and perform audits automatically by the program Please see chapters titled Changing Audit Collecting Settings on page 93 and Changing Default Windows Credentials on page 100 for more information Predefined Audit Tasks The user can define tasks schedule and assign the predefined or custom created audit profiles to them according to individual preferences However the program provides the list of predefined tasks schedule with predefined audit
6. Creating Custom Views The user can specify the exact filtering criteria to present information according to the individual needs Custom views can be created in both Product Licensing and Licenses views For example the user can create a view in the Products section of the Product Licensing view which only lists products with the valid status i e their Status field is equal to Valid prohibited i e their Product Licensing field is equal to Prohibited as well as the ones that happened on the selected product i e their Product Name field is equal to the user selected product By selecting the described filtering criteria the list will contain only products with valid product license and those installed on inventoried network devices with a certain product name previously specified by the user to be prohibited To create a custom view amp 1 Click the Licensing button located in the main program toolbar and select the desired view 2 Click on the Down Arrow icon located on the particular column header and choose the desired option from the list by selecting the appropriate check box 3 To specify custom filtering criteria select the Custom option from the list The Custom Filter window opens 4 Provide the desired filtering criteria and click the OK button to confirm The filtering status bar appears at the bottom of the selected section 5 To temporarily turn off the custom filter view unselect the check box in the filter
7. e for a single device the program allows comparing inventory information collected based on a different audits on a single device selected from the list for two devices the user can highlight two devices right click on them and select the desired option from the context menu to compare inventory information collected by the program In both abovementioned methods the Time Machine Mode available in the Inventory view can be used Inventory view on page 169 Please see chapters titled Comparing Inventory Information of a Single Device on page 106 and Comparing Inventory Information of Devices on page 107 for detailed information on the subject Note Notice that the Inventory view also presents the most important information related to products and licenses statuses However in order to obtain the current status of products and licenses the user must assign licenses to products Scenario 2 Track Changes of Inventoried Products The Products section located in the Product Licensing tab presents the list of all inventoried products Product Licensing tab on page 171 Products installed on inventoried network devices for which no licenses are assigned yet have the Unknown status and Unidentified status is indicated in the Product Licensing column for example the Microsoft Windows Vista Enterprise product presented in the Product Licensing tab on page 171 The number of product copies installed on network device
8. The deleting operation also removes deleted device from the list in the Audit Collection Manager window The user can also stop devices from auditing without removing devices from the list presented on the Details tab of the Inventory view Please see topics titled Deleting Network Devices on page 63 and Stopping Device Auditing on page 92 for more information Delete Product or License Allows deleting products selected from the Products list of the Product Licensing view It also allows deleting a license selected from the Assigned Licenses tab of the Product Licensing view and from the AII Licenses list of the Licenses view Device Inventory Opens the Device Inventory window where the collected inventory data of the selected device are presented Please see the chapter titled Browsing Inventory Information on page 105 for more details about the Inventory window Edit Device Properties Allows managing properties of the selected device such as audit schedule auditing method attachments or credentials Please see the chapter titled Managing Device Properties on page 65 for more information Edit Product Properties Allows managing properties of the selected product product name version vendor product licensing and assigned licenses Please see the chapter titled Changing Product Properties on page 122 for more information on the subject Navigation Arrows Allows navigating through previousl
9. To specify the Windows credentials individually for selected network device clear the Use default credentials check box In the User name field enter the user name to be used to login to the network device In the Password field enter the password for the user Optionally to save entered credentials as default in the program select the Save as default credentials check box to save entered Windows credentials as default credentials Managing Audits oe 9 Click OK to finish the operation Notes In step 2 you may right click on the selected device and from the context menu select the Properties item instead The Windows credentials are used to login to the network devices and perform audits automatically by the program In order to perform audits automatically an automatic auditing method must be selected on network devices Please see the chapter titled Auditing Methods on page 90 for more information on the subject Therefore the administrative privileges are required for this purpose Please refer to the chapter titled Data Collection Options on page 96 or more information about changing the default settings for all inventoried network devices Aborting Current Action In the Audit Collection Manager window the user can abort action currently performed by the program If an action is not finished the Abort icon is available in the main window toolbar To abort current action 1 Select the Audit Collection M
10. on page 117 for more information a Please note that two products are recognized by the program as identical if they have exactly the same entries in the Vendor Product Name and Version fields Adding New Products and Licenses The program contains the list of unique products identified during performed audits and added by the user The list of inventoried products is presented in the Products section of the Product Licensing view Two products are identical in the program if they have exactly the same entries in the Vendor Product Name and Version fields Therefore in order to add a new product a unique entry must be specified at least in one of these three fields These fields listed below are included in the Product Properties window and the Licensed Products view of the License Properties window e Product Name specifies the inventoried product name in the program e Vendor specifies the inventoried program vendor e Version specifies the inventoried product version New products are added for inventorying in the Add Product window It contains the list of assigned licenses During the process of adding new products the user can also assign the license ons Network Inventory 2 x To specify the properties of assigned license the License Properties window is used b Licensing info is not available License management of the product is not possible Licenses Add License amp CF License Type Expirati
11. E OK button to confirm operation I i To define a new product either enter a new name in the Product Name field or select the product from the available list and specify the desired values in the empty Version and or Vendor fields Click OK in the Product window Click OK in the License Properties windows to confirm the operation The program allows assigning many licenses to an existing product and many products to an existing license The inventory process approach depends on the user preferences Please see the section titled Adding Licenses to Products on page 124 for more information on adding new licenses to products Changing Product Properties Properties of any inventoried products can be changed at any time Notice that the program contains the list of unique products Please see chapters titled Adding New Products and Licenses on page 117 and Adding Products to Licenses on page 121 for more information To change product properties 1 3 Click the Licensing icon located in the main program toolbar and select the Product Licensing view The list of inventoried products is presented in the Products section Highlight the desired product from the list and select the Product gt Properties item from the Actions main program menu Alternatively right click the desired product in the products list and from its context menu select the Properties item The Product Properties window opens
12. It is License Units calculated based on the License Units column located in the All Licenses section Displays the licensing type The product licensing is specified by the user After performing the first audit the program automatically assigns the Unidentified licensing to all discovered products By specifying the product licensing the user can manage products and licenses on inventoried devices according to the individual needs Please see the topic titled Managing Products and Licenses on page 113 for more information Product Licensing Product Name Displays the product name 48 Network Inventory 2 x Name Description Product Version Shows the product version Status Specifies the current status of the product The number of inventoried devices on which a given product has been used since the first performed audit The data are gathered from the installed agents which Used Copies collect information basing on the services running on a particular device In order to receive proper data the Include application usage statistics option must be enabled Vendor Displays the product vendor name Specifies the number of missing or unused license units for each software product The program compares the number of installed product copies presented in the Installed Copies column with the number of license units presented in the License Units column The negative number displayed in the Li
13. The user can add devices for inventorying at any time by selecting the Add Devices icon Note The collected inventory data are used by the program to assign devices to views and automatically created views in the Views panel except the Custom Views which is managed manually by the user Devices Panel The network devices belonging to a particular view currently highlighted in the Views panel are listed in a table format in the Devices panel of the Inventory view The Devices panel contains the Overview Details and Reports tabs What is more the Devices panel allows opening multiple device views and inventories on separate tabs By selecting the Pin icon each next view highlighted in the Views panel is opened in a new tab Device Inventory view however is always opened in a new tab To open the inventory information of another device in a new tab the Pin icon must be selected on the already opened Device Inventory tab Overview Tab This tab contains several panels which present common inventory information about network devices of a particular view currently highlighted in the Views panel Name Description Since the data may be collected automatically by client agents installed on devices or remotely or manually by running the Portable Audit Collector Auditing Method application on a device this panel presents the number of client agents and their current status number of devices inventoried remotely as
14. Therefore the record of this device remains in the Inventory view Stopping device auditing is an irreversible process However the user can add the network device to the inventory monitoring process later at any time Please see the chapter titled Adding Network Devices for Inventorying on page 61 for detailed information on the subject You can also change the audit collecting type from None option on the selected network device from within the Audit Collection Manager window Please see the chapter titled Changing Audit Collecting Settings on page 93 for more information Changing Audit Collecting Settings In the Audit Collection Manager window the user can change the audit collecting settings of each inventoried network device Audit collecting settings for particular network device can be changed in the Data Collecting window E Network Inventory 2 x The above credentials are not in use when manual audit collecting is selected e cne Figure 21 Data Collecting To change the audit collecting settings for selected devices 1 Select the Audit Collection Manager item from the Tools main program menu The Audit Collection Manager window opens Highlight the desired network device on the list Click the Edit Data Collection Settings icon located in the window toolbar The Data Collecting window is opened In the Audit collecting method field select the desired type
15. chapters titled Managing Audits Schedule on page 81 and Performing Audits on page 78 for detailed information on the subject The Remote auditing method is selected for the particular network device The program collects inventory information automatically in the agentless Remotel iini e 1 y manner utilizing Windows mechanisms Therefore no agent is installed on the particular network device m Login Script To perform audits the login script is used on the particular network device The Manual auditing method is selected for the particular network device The inventory audits are performed manually by using the Portable Audit Collector provided to the network device by removable media e g pen drive No agent is required to be installed on the network device Please see the chapter titled Using Portable Audit Collector on page 101 or more information Manually 9 Network Inventory 2 x Icon Name Description The None option is selected for the particular network device Therefore no inventory audits will be performed on the particular network device either e None automatically by the program or manually by the user Storing inventory information in database is not allowed either by the program or manually by the user Notes The Audit Collection Manager window contains the list of currently inventoried network devices Therefore this list does not contain devices for which t
16. the uninstalling process may not be finished when the agent s service is still running while the installation process is started In such case Windows should be restarted on the network device To disable UAC on devices running Windows Vista or Windows 7 and belonging to a different Domain 1 Click on Start and choose Control Panel Select Administrative Tools 2 3 Click on Local Security Policy 4 Go to Local Properties amp Security Options 5 If Built in Administrator account is enabled make sure that User Account Control Admin Approval Mode for the Built in Administrator account is set to Disabled 6 If you use the account with administrative rights to install agents make sure that User Account Control Behavior of the elevation prompt for administrators in Admin Approval Mode is set to No Prompt To enable Built in Administrator account 1 Click on Start and choose Control Panel 2 Select Administrative Tools 3 Click on Local Security Policy 4 Select Computer management 5 Go to Local Users and Groups f Users E Network Inventory 2 x 10 11 6 7 8 9 Right click on the Administrator account and choose Properties To enable the account clear Account is disabled field Click OK Click on Local Security Policy in the Administrative Tools panel Go to Local Properties amp Security Options Make sure that User Account Control Admin Approval Mode for the Built in Administrator account is set to
17. the word or phrase Advanced by entering in the Find devices filed the desired expression with operators dedicated for searching more complex query expression In such case the quick search is also automatically started within the displayed view only However the user can search the entire inventory database by entering the expression selecting the desired Search Options and using the Enter key or Detailed Database Search icon To find information you can use special operators that can be used along with the searched sequence of characters phrase in the Find devices field Their purpose is described in the following list e e indicates that sequence of characters provided by the user should be included in the ono Network Inventory 2 x X inventory data of network devices while the search is performed For example KB925902 or KB925902 will tell the program to find all network devices with KB925902 characters sequence in the inventory data However KB925902 Test3 will tell the program to find all network devices only with KB925902 characters sequence in the inventory data but KB925902 Test3 will tell the program to find all network devices with KB925902 or Test3 characters sequence in the inventory data To find all network devices with KB925902 and Test3 characters sequences in the inventory data the KB925902 Test3 must be entered gt the sequence of characters provided by the user should be excluded from the in
18. 4 In the Data Collecting step the user selects auditing method The program performs audits automatically if By Agent or Remotely agentless option is selected It is recommended to read the chapter titled Configuring Windows Machines for Inventorying on page 184 prior to selecting an automatic auditing method When By Agent option is selected the program will install the client agent on chosen network devices directly after the Quick Configuration wizard is finished After client agents are installed they start to perform the first audit which consists of quick computer scan and balanced OS and disk scan After the first audit is finished agents connect to the program and send inventory information which is consequently presented in the Inventory view of the Network Inventory Console If Remotely option is selected the program performs audits on selected network devices without installing agents on them In such case the program utilizes the Windows mechanisms to collect inventory information Therefore the first audits includes only quick computer scan and balanced OS scan If the Manually option is selected the program will not perform any audits In such case the Portable Audit Collector application must be run locally on a particular network device Please see the chapter titled Using Portable Audit Collector on page 101 for more information The auditing method can be changed later at any time for any inventoried devices
19. Adapters e Ports e Printers e Processors e USB Controllers e USB Hubs Notes Click the icon located just to the left of a section name to expand the list of events belonging to it Click the icon located just to the left of an expanded section name to revert to unexpanded event list a In order to collect information related to the hardware installed on network devices the Hardware option must be enabled in performed audit profile Please see chapters titled Audit Profiles Window on page 69 and Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information Operating System The Operating System tab of the Device Inventory view presents information related to the operating system installed on the selected network device Information is presented in a convenient table format containing the following fields e Description presents additional information about the selected component such as location type etc Program Tour 57 e Name specifies the name and version of the component related to the operating system Components related to the operating system are grouped into the following sections Account contains the list of accounts defined in the operating system Codec File shows the list of installed codecs e Desktop contains the list of desktops with short description e Environment displays the list of defined environment variables Group contains
20. Not Valid Microsoft Corporation Microsoft Office Word 2007 k Managed Not Valid Novell Novell Client for Windows Managed Not Valid Microsoft Corporation Microsoft SQL Server 2005 Managed Assigned Licenses Devices Licensing Status 000 O ok E Per Node Figure 8 Licensing View Product Licensing Tab The Product Licensing tab presents information about software products and their licenses inventoried in the program The actual status of products and licenses is identified by the program based on performed audits The status of a licensed product is displayed in the Status field located in the Products section of the Product Licensing tab and Licensed Products tab of the Licenses view The program identifies the actual product status based on information collected during the last performed audit The list of licensed product statuses is described in the table below a Network Inventory 2 x Icon Excluded Description It indicates that the product and assigned licenses are excluded from being managed in the program The excluded products are grayed out Not Valid This icon indicates that the license assigned to a particular product is violated for at least one product copy installed in the inventoried network Violation of the product license depends on the license type and properties specified by the user Details about licenses assigned to the product highlighted in the Products section are present
21. The Devices tab located next to the Assigned Licenses tab presents the list of network devices where the licensed products are installed Program Tour Em Unknown Apache Software Foundation Apache erver f Unidentified Software Fi HTTP Si 2 tfi e Unknown Foxit Software Foxit Reader Unidentified Unknown Microsoft Corporation Microsoft File Transfer Manager x Unidentified lt Unknown gt Microsoft Corporation Microsoft Windows XP Professional Unidentified Status Valid 6 V Valid AdRem Software AdRem SNMP Manager o Valid Adobe Systems Incorporated Adobe Flash Player 10 ActiveX 9 Valid Microsoft Corporation Microsoft Windows Media Player valid Opera Software ASA Opera o Valid Microsoft Corporation Microsoft Office SharePoint Server 2007 o Valid Corel Corporation CorelDRAW Graphics Suite X4 Status Not Valid 7 o Not Valid Microsoft Corporation Microsoft Office Access 2007 Managed o Not Valid Microsoft Corporation Microsoft Office Excel 2007 Managed o Not Valid Microsoft Corporation Microsoft Office Outlook 2007 Managed o Not Valid Microsoft Corporation Microsoft Office PowerPoint 2007 Managed o Not Valid Microsoft Corporation Microsoft Office Project 2007 Managed o Not Valid Adobe Systems Incorporated Adobe Photoshop Lightroom 2 M Managed Not Valid Free Communicator Inc Free Communicator L Prohibited Status Excluded 4 Not Valid Microsoft Corporation Microsoft Office Visio 2007 Managed
22. X4 Managed i Status Not Valid 2 o Not Valid Microsoft Corporation Microsoft Office PowerPoint 2007 Managed o Not Valid Adobe Systems Incorporated Adobe Photoshop Lightroom 2 Managed Status Excluded 2 Not Valid Microsoft Corporation Microsoft Office Visio 2007 Managed Not valid Novell Novell Client for Windows r Managed ignedicenies Device Nam 0 JPPAddes 00 0 0 0 0 0 Femd 0 Test100 Server 10 0 0 104 2009 05 30 08 00 00 Test14 Server 10 0 0 15 2009 08 10 08 00 00 Testl Server 10 0 0 1 2008 10 02 08 00 00 Test25 Server 10 0 0 26 2008 12 10 08 00 00 Test36 Server 10 0 0 38 2008 12 11 08 00 00 TestS 10 0 0 6 2009 01 09 08 00 00 Test61 Server 10 0 0 64 2009 01 30 08 00 00 10 0 0 85 2008 12 15 08 00 00 10 0 0 87 2008 10 19 08 00 00 Figure 40 Product Licensing tab Notes a Notice that there s no information presented on the Assigned Licenses tab for the abovementioned product since no licenses have been assigned yet a Information about products installed on the particular network device is presented while browsing inventory information in the Software tab Please see the chapter titled Software on page 58 for details n Network Inventory 2 x Scenario 3 Track Changes of Product Licenses In order to track changes of licenses the user must specify their parameters and assign them to the managed products The Licenses tab located in the Licensing view is dedicated to tra
23. agent is in the offline status Troubleshooting The program allows inventorying network devices automatically or manually Please see the chapter titled Auditing Methods on page 90 for more information Inventory Audits Performance Issues AdRem Network Inventory allows performing audits on inventoried devices manually or automatically according to defined schedule Please see the chapter titled Auditing Methods on page 90 for more information After agents finish audits they automatically send inventory data to the Network Inventory Server using the port 10500 default port setting Collected inventory data are available in the Inventory view of the Network Inventory Console window There are several reasons why inventory information is not available Most of them are described in the following list e Client Agent is not installed on a network device in order to perform audits with using agents they must be installed first on network devices since they are used to perform audits on network devices Agents installation status is indicated in the Status field of the Audit Collection Manager window The selected network device is not available in the network in order to perform audits by the program network devices must be available in the network Client Agent offline status this issue relates to Windows system on which AdRem Network Inventory Server is installed The desktop editions of Windows systems limit the nu
24. and creating a custom filtering view by using the appropriate icon described in the table below Program Tour 49 Icon Name Description The user can change the order of columns their size or add remove x Customize them from the view in order to present information in a clear and more convenient manner It automatically adjusts the width of columns to fit all of them exactly to 2X3 Fm Auto Width the width of the window The function provides two types of filters that enable the user to display OY y Filtered View only the products copied by the installer display excluded products or present all available products In the Licensing view the user can find desired information in the currently opened view such as phrase sequence containing desired characters The desired phrase sequence can be found in the Products section of the Product Licensing view and All Licenses section of the Licenses view By entering the desired phrase sequence directly in the Find field the program automatically starts quick search Adjusts the width of all columns in the table according to their longest Best Fit All contents Group By Allows grouping devices displayed in the table according to the selected criterion Notes Notes added to the particular license are presented in a separate row directly below this license a By clicking the column header the user can sort data in the table according to the selecte
25. appears where you can submit or discard the changes Once information is assigned to the selected network device it can be managed in the Device Properties window of this device as well The procedures are exactly the same as those described above Please see the chapter titled Managing Device Properties on page 65 for more information Notes Extensions can contain the List and or Fields Therefore the Extension Details section consists of List and or Fields according to selected extension type Please see the chapter titled Creating Extensions on page 141 for more information Please note that information entered in the Extension Details section of the particular extension can be assigned to one device only However the user can change the previously entered information at any time The program allows creating new lookup tables Please see the chapter titled Managing Lookup Tables on page 151 for more information The Clear Form option is available only for the Fields and Fields List report types The confirmation bar is available for the Fields and Fields List report types all the time For the List type it appears only when new data is provided and disappears after submitting or discarding the entered information Changing Information in Extensions Assigned to Network Devices The user can change information previously entered in an extension and assigned to the selected network device at any time Using Device Pro
26. are violated New licenses can also be added to the particular product by right clicking anywhere in the Assigned Licenses tab and selecting the Add License to Product item from the context menu Please see the chapter titled Adding New Products and Licenses for more information on the subject Please note that the program allows performing audits automatically or manually Please see the chapter titled Quick Configuration Wizard for more information about auditing methods available in the program Choosing Product Licensing Type The product licensing type is displayed in the Product Licensing column of the Products section When the first audit is performed the program automatically assigns the Unidentified licensing type to all discovered products The user specifies the product licensing type for each inventoried product The list of all product licensing types available in the Product Licensing field is described in the following list 9 e Excluded the particular product with its licenses is excluded from managing by the user Products excluded from managing their licenses will be grayed out e Free the license is not required to use the product Therefore this type is usually assigned to the freeware shareware software products The actual license status of these products is always indicated OK in the License Status field of the Assigned Licenses tab in Managing Products and Licenses E the Product Licensing view and the pr
27. before the validity period specified by the user in the license properties A To be valid from The license specified by the user in not violated by any installed Q valid product copy in the inventoried network It indicates that the number of product copies selected in the inventoried network exceeds the number of licensed copies specified by the user in properties of assigned license For example the user assigned the Per Node license type to the selected product with the Overused limit of 5 licensed copies allowed to use in the inventoried network The program compares information collected during the last performed audit with parameters entered by the user The Overused status is displayed when the number of product copies used in the inventoried network exceeds the number of licensed copies The license status cannot be determined For example the Disk e Unknown Inventory option is not enabled in the audit profile performed by the program which is necessary to verify whether the license assigned by the user is violated in the inventoried network Licensed Products tab The Licensed Products tab presents a list of products to which the particular license is assigned The list contains the following columns Name Description Installed Copies Specifies the number of product copies installed on inventoried devices Specifies the total number of license units assigned to a particular product
28. consists of the following sections cc scsccssssosisssesieusissence tette 50 Reports Tabs Extensions Vcc ei esed etter ne tenia ph reese 51 ALL REPORTS VIEW iacet epe titer le ace b ier te t be E per etta 51 PRESENTING INVENTORY INFORMATION OF SELECTED DEVICE sss 53 GENERA INFORMATION e i osatibdiep odo MD iter omes on Deseo Ma vts e SeeSee 55 FARDVAR E tedesca td incurreret metet rH ene 55 OPERATING SYSTEM qe deeuesvontiest burden aie dese doceo fI rivi reed 56 EIGTBISGES Oeo derepente pi nette Oen E E 57 SONT VARE Lote D E iac un I MM Dd M D 58 STORAGE mieie acne Ud dia M D MD ene iad 58 NETWORK DEVIGESQsonstatovn dd dar ical cei e UE eC E an eR 61 ADDING NETWORK DEVICES FOR NVENTORYING 5 ettet ett terret etie 61 DELETING NETWORK DEVIGES 5d eiae n eee eh SEHE IHE 63 MANAGING DEVICE PROPERTIES ccssssssssssssssssssessssssesssssessssssesssscsessseesessiceessseseesseesensed 65 DEVICE ATTACHMENTS arareo miserando O e N AVE EE E E TEE De TELS 66 DEVICE NOTE Sanne anena tertie dia one E E dcbet n e 67 MANAGING AUDITS codeine dirait icona Ran cue E app por d 69 MANAGING AUDIT DROPBULES reete uite Eoque id qu aac nl a e ausi tiet pudoris 69 Audit Profiles Window eterne enn teen ten nete tenente tenete nen 69 Predefined Audit Profiles eene nennen tnnt nnne tenentes 70 Audit Profile NVIndOW a deceret ent aeta intenti ese umet en ia eA D E Md 71 General en e M 71 Audit Pr
29. custom created tasks with audit profiles assigned to them The user can add change and delete the desired tasks from the list at any time To add a new audit tasks 1 10 11 Select the Audit Schedule item from the Tools main program menu The Audit Schedule window opens with the list of currently defined audit tasks in the program To add a new audit tasks click the Add Audit Task icon The Add Audit Task window opens In the Name field enter a new name for the audit In the Audit Profile to Use field select the desired audit profile to be assigned to the task To change properties of the selected audit profile click the Edit Audit Profile icon The Audit Profile window opens with the General tab selected Provide the desired changes and click OK to confirm the operation and close the Audit Profile window In the Begin the Task field define when the audit task should be started When the On a schedule option is selected the Frequency section becomes available In the Frequency section specify whether the particular audit should be performed regularly or only once Select the exact date and time when the audit will be performed Click OK to confirm the operation The newly defined audit task will appear in the Audit Schedule window with the enabled status selected To disable the audit task clear the check box on the left of the newly defined audit task The disabled audit task will not be performed by the progra
30. details section 6 To navigate through the generated report use the Bookmarks window or the navigation arrows on the Report Viewer toolbar c Network Inventory 2 x xd amp bb 62 Alternatively use the Previous Page or Next Page icon located in the program toolbar 7 To zoom in on the report content click the Zoom In icon located in the program toolbar To zoom out of the report content click the Zoom Out icon located in the program toolbar If you want to fit content of the generated report in the viewable area click the Zoom to Fit Page or Zoom to Fit Width icons instead 8 To find a phrase in the presented report enter the desired phrase in the Find filed and press Enter To find the phrase in the previous or next page of the presented report use the Find Previous or Find Next icon respectively 9 Click the Save Report icon to save the generated report 10 Click the Print Report icon to print the generated report 11 Click Close Report to exit report presentation Notes Please note that the demo reports contain examples of data and are used for the demonstration purpose only Reports are generated based on the inventory data collected by the program and stored in the database server Therefore reports can be generated only for devices where the client agent was installed and at least the initial audit performed Ifthe selected report cannot be generated contains no data the appropriate information is disp
31. disposal protocol Fields List Suitable for registering changes in certain device properties or recording repeatable events related to device e g maintenance register repair register Fields List Suitable for storing data which share attributes of both previous types e g organizational unit assignment Figure 29 Add Extension wizard It contains the following steps depending on the selected extension type e Name allows specifying the extension name and description e Template one of the following extension types can be selected e Fields suitable for storing short information in defined fields When this option Network Inventory 2 x is selected the next step allows defining many fields according to the individual preferences e List with columns dedicated for entering many records within a list Therefore this type allows recording changes in information related to the device When this option is selected the next step allows defining columns and their properties e Fields List suitable for storing data which share attributes of the two abovementioned types The following list presents the types of columns fields available in the program e Attachment allows attaching a file available in the Device Properties window e Date specifies the date and time e Real Number allows providing a fractional number e Long Text a unicode character string longer than 128 characters c
32. is not available in audits performed remotely Figure 16 Audit profile window Audit Options tab The program allows selecting the following audit options e Hardware information related to the hardware type and configuration of network devices will be collected It is a very fast and easy inventory monitoring process Therefore it is suggested to enable it in most of the cases The collected information is presented in the Hardware view of the Device Inventory window Please see the chapter titled Enabling EX Network Inventory 2 x Disabling Audit Tasks on page 85 for more information Operating System allows collecting inventory monitoring related to the operating system on network devices When this option is enabled the program collects information related to the operating system running on network devices such as the operating system type list of accounts environment details and hotfixes Information collected based on the operating system monitor is presented in the following tabs of the Device Inventory window Operating System Hotfixes Software and Logical Disks of the Storage tab Please see chapters titled Audit Profile Window on page 71 Predefined Audit Profiles on page 70 Audits Schedule on page 82 and Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information Disk Inventory information related to products installed on network devices and file stat
33. located in other views of the Views panel The user can create the direct link by adding or dragging the network device from any view of the Views panel to the view created in Custom Views However removing devices from views in the Custom Views removes the direct link to the network device only from the selected view Notes Please see the chapter titled Creating Deleting Custom Views on page 175 wizard for more information a The user can also add remove or change properties of views in the Custom Views section from within the License Properties window for the Site license type Please see the chapter titled Changing Product and License Properties on page 129 for more information Creating Deleting Custom Views Views created in the Custom Views section contain only a direct link to network devices The user can create the direct link by adding or dragging the selected device to the view created in the Custom Views section The program allows creating deleting views directly in the Custom Views section and in the previously created views To create views in the Custom Views section 1 Select the Inventory view 2 Right click on the Custom Views section located in the Views panel 3 Select the Add Custom View item from the context menu The Add Custom View window opens 4 In the Name field enter the name for the new custom view 5 Click the OK button to create the new subsection To delete views from the Custom Vi
34. m Network Inventory 2 x Data Collecting Please select the method you want the data to be collected with Database Select auditing method for selected devices Discovery Devices By t gt Data Collecting Program will automatically install agents on all selected devices Agents will periodically send audit results to the server This method allows performing most detailed audits while minimizing bandwidth Finish usage Remotely agentless Program will collect data remotely While least invasive this method does not allow to collect all information i e disk inventory and may overload the network Windows Credentials Manually Portable Audit Collector program must be run manually for example from USB device or from the network using startup script Audit results can then be transferred to the server by the network TCP IP or e mail or saved on the USB stick Figure 5 Method of Collecting Inventory Information 5 In the Windows Credentials step the default credentials can be provided The program will automatically assign the default Windows credentials to all network devices selected for inventorying provided that credentials weren t specified individually by the user in the Devices step of the Quick Configuration wizard Credentials are required only when an automatic auditing method was selected Specifically if no login account information is provided the client agents cannot be installed uninstalled or up
35. method will be selected in the next step To specify the Windows credentials individually right click the desired device and from the context menu select the Edit Credentials item Provide the desired credentials and click the OK button However if default Windows credentials are planned to be used for all inventoried network devices the Default entry in the User Name field should be left unchanged The default Windows credentials are provided in the Windows Credentials step of the Quick Configuration wizard Notice that administrative privileges are required to connect to the network devices inventoried automatically Quick Configuration Wizard E Devices Please select devices you want to add to your inventory Database Please select devices to be added to your inventory i Default credentials will be used Use pop up menu to change gt Devices individual devices credentials Data C Vindows Credentials Select Name IPAddress UserName Finish v test20 192 168 2 20 Default Test22 192 168 2 22 Default Discovery Test24 192 168 2 24 lt Default gt Test25 192 168 2 25 lt Default gt Test26 192 168 2 26 Default Test27 192 168 2 27 Default Test30 192 168 2 30 Default Test31 192 168 2 31 Default Test32 192 168 2 32 Default Test33 192 168 2 33 Default ISI IS IS IS IS ISI IS IS Figure 4 Devices
36. network device In order to view attached files the appropriate software must be installed on this machine Attached files are listed in a convenient table format with the following columns e Category specifies the category name defined by the user to which the attached file belongs Comment contains the information created by the user about attached file e Name presents the file name and extension To manage the files attached to a device 1 Click the Inventory button to open the Inventory view 2 Select the desired sub view in the Views panel 3 Select the Details tab Managing Device Properties 67 4 4 Highlight the desired device and click the Properties icon from the main program toolbar Alternatively right click the desired network device and from its context menu select the Properties item The Device Properties window opens with the Purchasing Information tab selected 5 Select the Attachments tab Q 6 To add a new attachment click the Add Attachment icon and in the Add Attachment window select the desired file A 7 To save a copy of an attachment on the local disk select it in the list and click the Save icon e 8 To delete an attachment select it in the list and click the Delete icon 8 View 9 To view an attachment select it in the list and click the View Attachment icon 10 To edit attachment properties select it in the list and click the Properties icon The Attachment Informatio
37. network devices from within the Audit Collection Manager window In such case the appropriate window may be displayed with information that the program cannot establish connection with the Audit Collection Manager It is important to notice that the Audit Collection Manager uses the 10500 port on the local machine Therefore it is suggested to check whether this port is opened e AdRem Network Inventory Synchronizer the program cannot discover new devices currently available in the network and establish connection with agents In such case the o appropriate window will be displayed for example when the user selects the Find Devices icon Please see the chapter titled Adding Network Devices for Inventorying on page 61 for more information e AdRem Network Inventory Transfer Server the inventory information cannot be collected by the program In such case the appropriate window may be displayed with information that the program cannot establish connection with the Transfer Server Connecting to Database Server In order to use the Network Inventory Console on a remote machine the SQL Server and AdRem Network Inventory program must be installed first Once the Network Inventory Console window is started for the first time the connection to the Database Server and Network Inventory Server is established automatically with information provided during the console installation process If connection to the Database Server is lost the Conn
38. no inventory information will be available in the program Managing Audits eo es Communication Mode gt Communication Mode Agent Options Agent instantly applies any configuration changes performs requested actions and Default Credentials updates its status Periodical Agent connects periodically to the server to check requests Periodical mode makes agent less responsive Data Transfer a By e mail Configure C No data transfer Figure 22 Audit Collection Manager Communication mode page To change communication mode options 1 Open the Audit Collection Manager window by selecting Tools gt Audit Collection Manager from the main program menu 2 Select the Configuration icon from the window s toolbar 3 Select the Communication Mode page from the left side of the window 4 Select the desired communication mode for all agents installed on inventoried network devices 5 In the Data Transfer section select the desired option 6 To change configuration of connection to the Network Inventory Server select the By TCP IP option and click the Configure button on the right The Network Inventory Server window opens Provide the valid IP address or DNS name and port number of the Network Inventory Server and select OK to confirm operation 7 To enable sending audit results via email select the By email option The Agent E Mail Options window opens after clicking the Configure button 8 In the Defa
39. on the Details tab Furthermore deleting operation will remove the network device from the Views panel and automatically uninstall the client agent if connection with deleted device is established and the client agent previously performed The deleting operation also removes the network device from the list of audited network devices presented in the Audit Collection Manager window Please see the chapter titled Audit Collection Manager Window on page 87 for detailed information on the subject After the deleting operation is performed the program will not collect inventory data from deleted network device regardless of the client agent uninstalling process To delete network devices form Inventory view and inventorying process 1 Select the Inventory view Select the desired sub view in the Views panel Select the Details tab Click on the desired network device Click on the Delete Device icon located in the main program toolbar gv uw ee S The Confirm window opens Select Yes to delete selected device Notes a In step 4 press and hold CTRL key while selecting more devices on which an operation will be performed a The program allows stopping inventory monitoring on the particular network device In such case all previously collected inventory data will remain in the database and this device will appear on the Details tab of the Inventory view Please see the chapter titled Enabling Disabling Device Auditing on page 80 for mo
40. on the machine with enabled Firewall protection the following configurations must be performed e Specifying the MS SQL Server TCP Port for incoming connections e Configuring the exception for specified TCP Port for inbound connections on the Firewall Furthermore in order to connect to the SQL database installed separately the database authentication must be set to SQL Server and Windows Authentication mode During the Network Inventory Console installation process the following steps are performed e Installation of the MS SQL Native Client included in the program package The MS SQL Native Client 10 is installed if no appropriate client version have been detected After the client is successfully installed the Network Inventory Console E Network Inventory 2 x installation process is automatically started e Installation of the AdRem Network Inventory Console e Choosing destination location The user can specify a different location for installing the program e Connecting to Network Inventory Database The Network Inventory Console needs to be connected to the existing inventory database In the Server field the IP address or DNS name of the machine where the SQL database is installed followed by the SQL Database Name must be entered In the case the Network Inventory Console is connected to the SQL Server Express installed with the AdRem Network Inventory program package the default SQL Server name ANISERVER must be p
41. that the inventory data sent via email is not available in the Inventory view of the Network Inventory Console until the adt data file will be imported to the database server To import inventory information from the adt file select the File gt Import Audit Data item from the main program menu navigate to the adt file and click OK to start importing By default all agents installed on network devices work in the Continuous mode In such case the status of an agent is Online However it can temporarily become Offline if the limit of simultaneous connections is exceeded on the device where the program is running Please see the chapter titled Audit Profile Window on page 71 for more information Changing Client Agents Options In the Agent Options page of the Options window allows specifying options related to installed agents To change agent options 1 2 Open the Audit Collection Manager window by selecting Tools Audit Collection Manager from the main program menu Select the Configuration icon from the window s toolbar Managing Audits 99 In the Check Running Processes Every field enter time interval in seconds when the running processes are to be checked by the client agents on inventoried network devices Select the Agent Options page from the left side of the window To enable agents to save application usage statistics select the Enable Application Usage Statistics Data Backup check box Alternati
42. the Software tab the Disk Inventory Operating System profile and application usage statistics options must be enabled in performed audits Please see chapters titled Audit Profile Options on page 73 and Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information Note Click the icon located just to the left of a section name to expand the list of events belonging to it Click the icon located just to the left of an expanded section name to revert to unexpanded event list Storage The Storage tab of the Device Inventory view presents information about logical disks installed on the selected network device and their file types The Storage tab contains the following tabs Program Tour Name Description The list of all installed storages is presented with the basic information about them such as name file system serial number device type size and free space In order to collect information presented in the Logical Disk tab the Operating System profile option must be enabled in performed audits Logical Disks This tab presents file types recognized by the program on each logical storage File types are grouped into subsections The program provides the predefined groups of file types Number of subsections depends on the groups of file types recognized on the desired logical device during the disk inventory scan The user can manage presented information according to individu
43. the audit profile scope Audit Options Note The user can enable disable audits on the client agents Please see the chapter titled Enabling Disabling Audit Tasks on page 85 for more information General Options Several general properties related to a particular audit profile can be modified This can be done by opening the Audit Profile window and clicking the General tab The list of available properties is described in the following table Name Description The entered audit profile name will be displayed as the name of the Audit Profile Name audit profile Audit Profile Description In this section the user can enter the audit profile description The application usage statistics contains information related to the file usage statistics specifically associated with inventoried Application Usage Statistics applications such as execution files based on the processes running on network devices It is available only for audit performed by agents In this section the user can specify the behavior of agent installed Agent Options 8 P on a network device E Network Inventory 2 x Performs hardware operating system and balanced disk scan Indude application usage statistics available in audits performed by agents only Agent options E Hide tray icon during audit V Disallow to cancel audit Disallow to postpone audit Figu
44. the chapter titled Using Portable Audit Collector on page 37 for detailed information on the subject AdRem Network Inventory is distributed in two installation files e ANIServer2 exe consists of all components described above e ANIConsole2 exe the AdRem Network Inventory Console dedicated to be installed on remote Windows machines It also contains the MS SQL Server Native Client 10 Notes Please note that the Client Agent is installed on network devices only when the user selects By Agent auditing method Please see the chapter titled Configuring Windows Machines for Inventorying on page 184 for more information Before installing the program it is recommended to read the Configuring Windows Machines for Inventorying on page 184 for more information related to the selection of auditing method in the Introduction uc a Agents collect inventory data based on the audit profile options selected by the network administrator Quick Configuration wizard and send only the necessary data in a compressed format This intelligent agent based inventory monitoring saves the network resources and performs communication with the program more efficiently The average size of audit data may reach several hundred KB and depends on the scope of inventory audit and equipment of the inventoried devices a Please note that the AdRem Network Inventory program allows inventorying only network devices running the Windows operating systems c
45. the desired product information 4 In the Product Licensing field select the desired licensing management type from the drop down list 5 To exclude the product from managing select the Exclude this product from license management check box 6 Click OK in the Product Properties window to finish the operation To change license properties 2 1 Click the Licensing button located in the main program toolbar and select the Licenses view The list of all licenses is presented in the All Licenses section 2 Highlight the desired license from the list and from its context menu select Properties item 9 Alternatively select License Properties item from the Actions menu or click License Properties icon The License Properties window opens with the General tab selected 3 In the License Type field select the desired license from the drop down list which will be assigned to the product camo Network Inventory 2 x e If the Site license is selected specify where the added product can be used in the Locations field If the Per Node license is selected specify in the Number of Licensed Nodes field the number of licensed product copies that can be installed and used in the inventoried network If the Shared or Floating license is selected specify in the Number of License Units field the number of licensed users which can simultaneously use installed product copies in various places of the inventoried network 4 In the License Tim
46. the particular view only when the Save Current View Settings option was used Device Details The device details section located at the bottom of the Details tab presents inventory information about the network device currently highlighted on the list above Information is presented based on inventory audits performed on the network device The section contains tabs described below Ea Network Inventory 2 x Name Description Presents general information about the selected device and status of performed summary audits This tab contains the list of products for which the user have selected the Managed or Prohibited option in the Product Licensing field By specifying the product licensing option and assigning licenses to products the user can manage inventoried products and current status of their licenses The program verifies the licenses status assigned to inventoried products based on performed audits Licensing Status It contains a list of changes in hardware and software identified by the Recent Changes program during the last performed audit in relation to the preceding audit This tab contains a list of hardware and software changes discovered based History of Changes on all audits performed on the selected device Changes are organized and presented in groups e g hardware or software This tab contains the history of audits performed on the selected network History of Audits device grouped into section
47. to perform any other action the Warning window appears where you can submit or discard the changes 12 Toenter information in the List select the Add Record icon The Add Record window opens E Network Inventory 2 x 13 14 15 e e 16 17 18 Provide values in fields If the particular field is the Lookup type click the Select Lookup Value icon and choose the desired value from the drop down list To edit the lookup values click the Manage Lookup Values icon The Edit Lookup Values window opens To add a new value click Add icon The Lookup value window opens where you can provide a new value To delete an already existing value select the value and click the Delete icon To edit a value select desired value and click Edit icon Values in the fields marked by are required Select OK to confirm operation and close the Edit Lookup Values window Select OK in the Add Record window to create a new record within the List template The provided information will be added to the device s records However a small red star will be attached to the new record if the user do not press one of the following buttons available on the confirmation bar at the bottom of the view Submit to accept the entered information or Discard to reject the changes made in the already entered information In the case of not pressing any of the abovementioned buttons and trying to perform any other action the Warning window
48. valid Adobe Reader9 c2 Free 0 0 0 0 Valid Microsoft Office Access 2007 4 Named User valid AdRem NetCrunch Server 6 i Shared valid Microsoft Exchange Server 2007 s Floating AdRem Software AdRem SNMP Manager 1 0 ma Licensed Products Devices Status Vendo ProdutName 1 1 ProductVersion Product Licensing Installed Copies Used Copies License Units License Balance valid AdRem Software AdRem SNMP Manager 10 Managed Figure 41 Licenses tab Note a For convenient use the license balance is also presented in Licensing Status field of the Details tab Inventory view on page 169 Detailed information about missing licenses is presented in the Licensing Status tab below How to Track Changes in Inventory Information ES The user can also check the current status of licenses assigned to the particular product All licenses assigned to the product highlighted from the Products section is presented in the Assigned Licenses tab of the Inventory view Inventory view on page 169 Other Functions Managing Custom Views The Custom Views section is located in the Views panel It is dedicated to be managed manually by the user Managing the Custom Views includes the following tasks e creating deleting views e adding removing devices from the views created in the Custom Views Views created in the Custom Views section contain only a direct link to network devices
49. within next few minutes Default Test06 192 168 2 6 Data not provided by user yet Default Test10 192 168 2 10 Data not provided by user yet Default Win2003r2sp2x64 192 168 2 10 Default lt Figure 20 Audit Collection Manager The list of inventoried network devices containing the following columns Address specifies the IP address of a device e Auditing Method specifies the audit collecting type on the particular device Credentials displays information about credentials used to connect to a specific network device The Windows credentials are used to login to the network devices and perform audits automatically by the program In order to perform audits automatically an automatic auditing method must be selected on network devices Please see the chapter titled Auditing Methods on page 90 for more information on the subject The user can specify credentials individually for a specific device In such case the user name is displayed in this field If the default is displayed then the default credentials are used e Device Info displays the IP address and name of the particular network device e Last operation displays information about the last operation selected by the user Name specifies the name of a device Managing Audits a e Status specifies the operation status on the particular network device related to the inventory monitoring The operation status related to the inven
50. 2 x Properties item The Device Properties window opens with the Purchasing Information tab selected 5 Select the Notes tab 6 Click OK in the Device Properties window to finish the operation Managing Audits AdRem Network Inventory allows the user to keep track of changes in the network inventory data It collects comprehensive hardware and software data from network devices based on performed audits The program provides the list of predefined audit profiles The user can also create audit profiles specifically tailored to individual needs Managing Audit Profiles The program allows managing the audits schedule which consist of tasks with assigned audit profiles automatically performed on inventoried network devices However in order to perform audits according to defined schedule an automatic auditing method must be selected on inventoried network devices Please see the chapter titled Auditing Methods on page 90 for more information on the subject Audit Profiles Window The Audit Profiles window contains the list of all audit profiles available in the program G l Audit Profiles O Add Audit Profile amp 7 Balanced Performs hardware operating system and balanced disk scan Quick Performs hardware scan checks installed applications and updates the software usage statistics Installed applications quick check Checks installed applications and updates application usage statistics Full disk scan P
51. AdRem Network Inventory j Version 2 x Professional and Standard Editions User s Guide Network Inventorying amp ManagementSystem 2011 AdRem Software Inc This document is written by AdRem Software and represents the views and opinions of AdRem Software regarding its content as of the date the document was issued The information contained in this document is subject to change without notice ADREM SOFTWARE MAKES NO WARRANTS EITHER EXPRESS OR IMPLIED IN THIS DOCUMENT AdRem Software encourages the reader to evaluate all products personally AdRem Software and AdRem NetCrunch are trademarks or registered trademarks of AdRem Software in the United States and other countries All other product and brand names are trademarks or registered trademarks of their respective owners AdRem Software Inc 410 Park Avenue 15th Floor New York NY 10022 USA Phone 1 212 319 4114 Fax 1 212 832 4114 Email sales adremsoft com Web site http www adremsoft com Table of Contents TNOTROBDUCIION sissies ante a pta DR era time ab bod HU pA ANM eR 9 TEE PROGRAM COMPONENTS entiris tetenduticet teni RE ESEESE E TRE 10 MAIN PROGRAM FEATURES 4 et get ieieteeeti epe tee ea AREER ES 11 Whats New in version 2 0 eset tertio th teta rra nte epar te tle ta crgo bb de Dunn 13 PROGRAM EDITIONS 5 2 1 sole pee i e epe ter ebore rcr ee reposer ter He id 14 INSTALLATION perenne UU pM Mte Meo uU E LORI Oe 17 SYSTEM
52. CTS sess tenentes 120 Adding Products t Licenses soss musto pP tebe teas neuen Eae DNE nigra 121 Changing Product Properties uua tatc i aeiee ipu eieren PE ERR UM EUM 122 Changing the List of Products Assigned to Licenses oer rite ntes 123 MANAGING INVENTORIED LICENSES eere 124 Adding Licenses to Products nsession rop rr Maus ini pido uris deri 124 Changing the List of Licenses Assigned to Product etes 125 Ma naping License Attac himenio ceerde n P ee iot 127 Manaeine License INOtes poe Deve Ete lead e e a 128 Finding Licenses with Specific litho matics asse prar tre c trputa ivioeapatewbackatvesnettas 128 CHANGING PRODUCT AND LICENSE PROPERTIBS 4r roter i trepidis 129 DELETING PRODUCTS AND LICENSES meniere naren ete ene IER I 130 CREATING GUSTOM VIEW S a ied iki ye atest add een meen eel ecg ba ond ee erase iE 131 MANAGING REPORTS ciento edocti aab aede 133 GENERATING REPORTS eret iter E A ES E EE F ETO 133 ADDING HARDWARE COMPATIBILITY REPORTS eee nens 134 REPORT SCHEDULING Ls aecenas arc n rm UEM Or oe 134 Manasing Rep rt TASS c ini ne aE EEEE KEE EE E 135 Changing Report Fask Properties uae xe Renee aine E REE 136 Deleting Report Task ERN a e a a aa 137 REASONS WHY REPORT IS EMPTY eese see rris o ainin iE aA iina TEETAN 137 Table of Contents USING DEVICE PROPERTIES EXTENSIONS sees 139 THE LIST OF PREDEFINED EX TENSIONS uiia rite e p eq eC te bett 139 CREATING EXTE
53. Collection Manager Window on page 90 for detailed information on the subject Stops attempting to install the Client Agent on the particular network device in the case the installation process failed If the user selects By Agent auditing method the program automatically starts the agent installation process on network devices added to the program for inventorying However if agent is not installed on a device the program automatically creates the queue of such devices and continuously attempts to install the agents Stopping devices auditing will not delete previously collected inventory data from the database and this device will appear on the Details tab of the Inventory view for the purpose of the Time Machine Mode To stop inventory monitoring on a network device 1 Select the Audit Collection Manager item from the Tools main program menu The Audit Collection Manager window opens 2 Highlight the desired device on the list 3 Click on the Stop Device Auditing icon located in the main program toolbar The Confirm window opens 4 Select Yes to confirm the operation Notes To select more than one device in step 2 press and hold CTRL key while selecting devices on which an operation will be performed In step 3 you may right click on the selected device and from the context menu select the Delete item instead The operation of stopping auditing of the desired network device does not remove the inventory data collected in the past
54. Device Inventory view presents the basic information about the selected network device The General view contains the following fields Address presents the IP address of the network device e Disk Space specifies the disk size and free disk space e Domain displays the name of the domain to which the network device belongs e Manufacturer the number of network devices of a given manufacturer is presented in this filed e Memory shows the amount of memory installed on the network device e Model presents model of particular device e Name specifies the network device name Operating System specifies the version of the operating system and installed service pack e Processor presents information about the CPU of the network device e Serial Number presents serial number of particular device Hardware The Hardware tab of the Device Inventory view presents information related to the hardware installed on the selected network device Information is presented in a convenient table format containing the following fields Description presents additional information about the selected hardware component such as model type etc E Network Inventory 2 x Name specifies the name and version of the hardware component The hardware components are grouped into the following sections e BIOS e Controllers e Disk Drives e Display Adapters e Input devices e Mainboard e Memory e Monitors e Network
55. Disabled To enable disable Simple File Sharing on devices running Windows XP 1 2 3 Go to the desktop and double click on My Computer icon From the Tools menu at the top choose Folder Options item Click on the View tab and select Use Simple Files Sharing check box to turn this feature on or clear the selection if you want to disable this option Click OK to close the Folder Options window The settings for Simple File Sharing are now updated no computer reboot is required If agents are not installed on network devices the appropriate status is displayed in the Status field of the Audit Collection Manager window In such case the program automatically creates the queue of such devices and continuously attempts to install the agents The user can stop the desired client agent installation process from being repeated Please see the chapter titled Aborting Current Action on page 95 for more information Notes The Client Agent installation is automatically performed by the program if the user selects the By Agent option in the Add Devices wizard Please see chapters titled Adding Network Devices for Inventorying on page 61 and Auditing Methods on page 90 for more information Agents are used to perform audits on network devices and send inventory data to the database server Please see the chapter titled Managing Audit Profiles on page 69 for more information Please note that the User Account Control Behavior of t
56. Down icon or create a new lookup table by selecting the Create icon located on the right to the Lookup Table field of the Column Filed Properties window Please see the chapter titled Creating Extensions on page 141 for more information on the predefined lookup tables Each lookup table contains a list of custom values It is important to notice that the predefined and custom created lookup tables cannot be deleted However the user can manage values within the column of each lookup table BD W Managing the list of values within lookup tables is performed while entering or changing information in an extension Please see chapters titled Entering Information in Extensions and Assigning it to Network Devices on page 147 and Changing Information in Extensions Assigned to Network Devices on page 148 for more information To create a new lookup table in the Column Field Properties window o 1 In the Columns Fields step of the Add Extension wizard select the Add icon The Column Field Properties window opens 2 In the Name field provide the name for the new column field 3 Toassign a lookup table to the defined column or field selected the Lookup type in the Type field The Lookup Table field becomes active 4 To edit the selected lookup table and automatically assign it the defined column or filed es select the Edit icon located in the Lookup Table field The Edit Lookup Values window opens camo Network Inventory 2 x o 5
57. ISERVER inventorying is performed in the Demonstration database Therefore it does not require selecting devices auditing methods or entering credentials SQL server name SQL server port Information necessary for connection the Database Server is entered in the Database Server Settings To change the database connection and authentication parameters 1 Open the Options window by selecting Tools gt Console Options from the main program menu 2 Select the Database Connection page from the left side of the window 3 In the SQL Server Name field enter the IP address or DNS name of the machine where the SQL database is installed 4 Select the Advanced button to provide the database server settings The Database Server Settings window opens 5 In the SQL Server Instance Name field enter the instance name The default instance name is ANISERVER 6 In the SQL Server Port field enter the TCP Port number for incoming connections to the SQL database previously selected on the machine with installed SQL database 7 Select the OK button to confirm the operation and close the Database Server Settings window 8 Select the desired database in the Current Database section 9 Select the OK button to confirm the operation The program automatically starts connection to the selected database with using newly entered options Notes In step 6 if the Options window is opened for the Network Inventory Console u
58. NSIONS o cscscssssssssssesssssssscescscscscsssssscsesvsveusisacesescssasavanessssscsesecisscsseecscacasaansaeaes 141 Changping Exte siori Properties oe aded tiie ha edita opua ied a S BEN RD D DUE 144 Adding Columns Fields to Extension auct im retorica iva e Eb p 144 Deleting EXtelisOl cuesesccienipnto eno on cep a S enlm br us ol MPO RE DNUS RE 145 MANAGING INFORMATION IN EXTENSIONS eee nenne nennen 146 Enabling Dis bling Extensions 9 rosproectr it ornbwendupitnlo there rinde e rl eU IE 146 Entering Information in Extensions and Assigning it to Network Devices 147 Changing Information in Extensions Assigned to Network Devices 148 Deleting Information assiengd to Devieesc oues open nte pad CR i 150 Removing devices from extensions aaoco ca beri REDIERE GIRO Ud EUN 150 Managing Lookup Tables snas oueect ida a aao D aD MM M E 151 EXTENSIONS REPORTS eeni nsin ret o rria A de hide n ave tbe rrr tec s 152 Creatin TE cC m 153 Generating Reports in Extension View sess tenentes 161 Ics rU RT 162 SPECIFYING DEFAULT OPTIONS FOR NETWORK INVENTORY CONSOLE 165 CHANGING DATABASE CONNECTION oecccssssssesssssssesessescsescecescscscsarsnssescseeecssscesecessscscavaneesees 165 CHANGING NETWORK INVENTORY SERVER OPTIONS essen 167 CHANGING USER INTERFACE PREFERENCES seen 168 How To TRACK CHANGES IN INVENTORY INFORMATION
59. Provide the desired product information Managing Products and Licenses Em 4 In the Product Licensing field select the desired licensing management type from the drop down list 5 To exclude the product from managing select the Exclude this product from license management check box 6 Click OK in the Product Properties window to finish the operation Notes a The Product Properties window is also accessible from within the Licenses view Please see the chapter titled Changing Product and License Properties on page 129 for more information The program allows assigning licenses directly to exiting products and managing the list of licenses assigned to the product Please see chapters titled Adding Licenses to Products on page 124 and Changing the List of Licenses Assigned to Product on page 125 for more information Changing the List of Products Assigned to Licenses Changing the list of products assigned to the license is performed from the Licenses Products tab of the License Properties window The user can add remove or change properties of any product assigned to the license Notice that changing the properties also allows adding a new product to the program To change the list of products assigned to a license O 1 Click the Licensing button located in the main program toolbar and select the Licenses view The list of all licenses is presented in the All Licenses section 2 Right click the desired license f
60. R QUIREMENTS centre eno tme ttn eet ek e iE 17 INSTALLING ADREM NETWORK INVENTORY eee nennen nnn 18 STARTING THE NETWORK INVENTORY CONSOLE eene 20 LICENSING PROCEDURE oocscscssscsssesssescscscsesesescecscssssscacacassssessacacscscssscacacacsescssscacscseasacacscscisassescacas 20 INSTALLING AND STARTING NETWORK INVENTORY CONSOLE ON REMOTE MACHINES21 QUICK CONFIGURATION WIZARD ss etii cb nested te a pa URN TD DU 25 PROGRAM TOUR soutanenn ni ER dc didnt R i 31 PROGRAM GAY OUT x cuite tien utet e ratae r ae 31 MAN TOOLBAR Samsa Rm E E 32 INVENTORY VIE tees asume ptu stet I MS CU 33 Views Panels cac eroi ect m e a d tena tr rv innen 34 D vices Panel treated eee trem eerie etre eese d eee dd 34 Overview Tabs to e RE Ro e RE RV GER TL verc eee ea etse 34 BT UMEN RERO EOD ITEM 35 List OF DEVICES e 35 Device Gta tls steep iss ro vmi eid od ado Tni e d eni ce Pod its 39 Reports Tap Inventory View vs cene see tete heres nare di cepere rase A Revera rv ee cv 40 LICENSING VIE eae aU URSUS iu a aD NR uU NI NEU MEAN MM 40 Product Licensing Taba aou cmi a e e E E a e teased 41 Licenses Taber erien a T 45 Licensed Products tab eee e ctt d ito tee s EES 47 Devices CENE SET EU T P 48 HE x Network Inventory 2 x Reports Tabs Licensing VJeW s aede eite ettet pe FER EN E N EOT HER RENE TREE 49 EXTENSIONS VIEN yea e tet eeecttte sertim erm ptos ge IR eere RN AE 49 The Extensions view
61. The aggregated values can be counted for e single table report is generated for a single extension multiple tables report is generated based on several extensions Summary Report enables the user to generate the collective report By default the data in the extension reports is groupped according to the devices the data is attached to By selecting this option the result data will not be gathered counted for each device separately but collectively for all devices included in the scope defined for the report Using Device Properties Extensions 155 Add New Repor Report Type Select report type gt Report Type Extensions Filtered SELES ats This kind of report allows to customize columns and filter result data with specified condition Query Filter Report Information Confirmation Aggregated Finish This kind of report allows to count aggregate values for defined result data Single Table Multiple Tables Summary Report When this option is set result data will be collected jointly for all devices belonging to selected scope Figure 31 Report Type 5 In the Extensions step the user selects the extension s for which the report s is to be generated Note For the Filtered or Aggregated Single Table report type the user can select only one extension in the Extensions step However for the Multiple Tables the user can select several extensions Network Inventory 2 x Exte
62. To add any value to the newly created lookup table select the Add icon The Lookup Value window opens 6 Enter the desired custom information and click the OK button to confirm 7 To change previously entered custom information highlight it from the list and select the Edit Value icon The Lookup Value window opens 8 Enter the desired custom information and click the OK button to confirm 9 To delete previously entered custom information highlight it from the list and select the Delete Value icon 10 Click OK to finish managing values and close the Edit Lookup Values window 11 If values in the created column or field are required select the Required check box 12 Click OK to finish creating a new column field in the extension Notes a Notice that the predefined and custom created lookup tables cannot be deleted However the user can manage values within each lookup table The lookup table is assigned only once when a new column or field is defined Extensions reports The Extensions view apart from allowing the user to enter and store valuable information concerning the maintenance and general life cycle of a device it also provides the reporting capability It involves presenting the entered by the user data in a clear and informative table format The reports are created automatically based on the available extensions However the user can define own custom reports which will be available in the Custom Reports
63. al needs by specifying which of the file types should be inventoried File Statistics Detailed information about each file type presented in the File Statistics tab is presented in a table format which contains the following columns e Extension contains the file extension File Count contains the number of files of a given type on the logical disk e File Size presents the total size of all counted files e Space Used presents the total amount of disk space used by all counted files Notes a Click the icon located just to the left of the section name to expand the list of events belonging to it Click the icon located just to the left of the expanded section name to revert to unexpanded event list a Please note that inventory information is presented based on the last performed audit according to its profile Please see the chapter titled Managing Audit Profiles on page 69 for more information Network Devices The list of network devices selected by the user for inventorying is presented in the All Devices view of the Views panel The program stores the list of devices not selected for inventorying and scans the network periodically for newly connected devices Each device is included in this list for 30 days since the last availability in the network Therefore this list includes all devices currently not included in the inventory monitoring Adding Network Devices for Inventorying In the Inventory
64. an be entered e Lookup allows choosing the lookup table from which values can be selected in the particular extension For example in order to choose a vendor name in the defined column and or field the Vendor Lookup List should be selected as the lookup table e Money is dedicated for entering monetary values e Integer Number used for providing numbers only e Short Text a unicode character string consisting of up to 128 characters can be provided True False allows specifying the logical expressions True or False the Column Properties and Field Properties respectively of the Field Properties window If The columns and fields type are selected in g c t M the Lookup type is selected the desired lookup table must be selected from the drop down list available in the Lookup table field Each lookup table consists of a column with desired values These values such as the device name employee name phone number or company name can be available as the selection list for columns and or fields defined within extensions The program provides the following lookup tables e Disposal Method Lookup List e Disposal Reason Lookup List Using Device Properties Extensions ETE Organizational Unit Lookup List e Person Lookup List Recycling Method Lookup List e Vendor Lookup List To create a new device extension for storing information 1 Select the Extensions view from t
65. anager item from the Tools main program menu The Audit Collection Manager window opens 2 Highlight the desired network device on the list where an action is currently pending 3 Click the Abort icon located in the window toolbar 4 Click OK to finish the operations Note To select more than one device in step 2 press and hold CTRL key while selecting devices on which an operation will be performed You may also right click on the selected device and from the context menu select the Abort Action item instead Printing List of Inventoried Devices The list of network devices currently displayed in Audit Collection Manager window can be printed The user can add remove columns change columns order and group network devices according to the individual preferences before printing To print the list of inventoried devices 1 Select the Audit Collection Manager item from the Tools main program menu The Audit Collection Manager window opens 2 Select the Print icon located in the window toolbar The Print Preview window is opened 3 Modify the desired print properties 9 Network Inventory 2 x amp 4 Click the Print Preview icon to start printing Data Collection Options The Options window available by clicking the Configuration icon in the Audit Collection Manager window allows managing the default data collecting options related to agent installed on inventoried network devices Sections included in the Options wi
66. and create reports for them Generating Reports Reports can be generated based on the inventory data collected by the program and stored in the database server To generate a report 1 Click the All Reports button located in the main program toolbar The All Reports view opens In the Scope field please specify the report scope for which you want to generate results by using the Select button Click in the Range field and select the report date You may also select the report period by using the Change Report Period icon and Previous or Next arrows To generate a report please select the desired report from the Reports panel located on the left and select the Generate Report item located in the report details section A progress window will be shown for a short time Once the report is finished its content will be displayed To navigate through the generated report use the Bookmarks window or the navigation arrows on the Report Viewer toolbar Alternatively use the Previous Page or Next Page icon located in the program toolbar To zoom in on the report content click the Zoom In icon located in the program toolbar To zoom out of the report content click the Zoom Out icon located in the program toolbar If you want to fit content of the generated report in the viewable area click the Zoom to Fit Page or Zoom to Fit Width icons instead To find a phrase in the presented report enter the desired phrase in the Find
67. and display inventory information available for this date To compare inventory information of the selected device 1 Select the Inventory view Select the desired view in the Views panel 2 3 Select the Details tab 4 Highlight the network device from the list 5 Select the Device Inventory icon from the window toolbar Alternatively right click the highlighted network devices and select the Device Inventory item from the context menu A separate device inventory tab opens 6 Select the Compare icon from the main toolbar window Compare to field is available 7 Click the Down Arrow in the Compare to field and select the date the current inventory information will be compared to The selected date will be displayed in the bottom section bar 8 Select the desired tab to compare the inventory information of the selected devices Each tab displays the inventory information according to the last performed audit profiles Browsing Inventory Information EUCE Y View 9 To filter the inventory information click the View icon from the main window toolbar and select the desired filtering option on the selected network devices 10 To finish comparison select the Compare to icon You can filter the compared inventory information by choosing one of the following filtering options e Allitems displays all items available in both compared inventory information Items that are different on two devices are displayed in
68. at is to be generated Select OK to confirm the operation and close the Report Task Properties wizard Managing Reports EE Deleting Report Tasks The user can delete the desired tasks from the list at any time It is important to know that deleting is an irreversible process Therefore the report task is deleted permanently from the program To delete a report task 1 Select the Audit Schedule item from the Tools main program menu The Audit Schedule window opens with the list of currently defined audit tasks in the program 2 Select the desired report tasks from the list and click the Delete Report Task icon Alternatively right click the desired task on the list and select the Delete item from the context menu Note To select more than one task press and hold CTRL key while selecting Reasons Why Report is Empty There may be several reasons why the report you generated and want to examine is empty In general the possible reasons fall into one of the following areas Inventory data were not collected no appropriate data for a report were obtained by the program For example if the Product Usage report has been generated but Include application usage statistics and Disk Inventory options are not enabled in the performed audit profile Notice that these options are to take effect only when the By agent auditing method is selected Please see chapters titled Audit Profile Window on page 71 and Auditing Methods on page 90 for
69. atibility customizable reports e Reports generated viewed and saved in pdf format Other e Agent based and agentless inventory monitoring e Automatic discovery of network devices and installation of client agents on machines running Windows operating system only e Grouping all discovered devices by their location type and operating system version e Creating devices properties extensions by adding custom data to selected network devices licenses or products e Quick Search option in table views e The Production and Demonstration database e Print and Export to HTML XML TXT The Export option is available from context menu and from the program File menu e Improved Client Agents performance e Using Portable Audit Collector Note Please note that the AdRem Network Inventory program allows inventorying only network devices running the Windows operating systems currently supported by Microsoft What s New in version 2 0 e Installation Process e New installer allows installing the program smoothly on all operating systems supported by the program e Faster and easier installation process all program components are installed in one coherent process ES Network Inventory 2 x Graphical User Interface e Ability to pin the currently selected Inventory view and open a new one for desired group of devices in the Overview Details or Reports tabs e Views panel located on the left is synchronized with the
70. ating System profile option must be enabled in performed audits zd Network Inventory 2 x Software The Software tab of the Device Inventory view presents information about software installed on the selected network device Information is presented in the All Programs and Programs in Program Files Folder tabs with convenient table format containing the following columns e File displays the program execution file name e Path displays the program execution file path Product specifies the product name e Version presents the program version Inventoried software is grouped into sections according to the product name Therefore the number of sections depends on software installed on the inventoried network device The Software tab also presents information about usage statistics of the inventoried software In the Software Usage Statistics tab information is presented in the following columns e Average Usage Time displays the average usage time of the particular program e File presents the program execution file name e Path displays the program execution file path e Product shows the program name Total Usage Time presents the period of time during which the desired software is used e Vendor the program vendor name is presented in this filed e Version displays the program version e Usage Count displays the quantity of executable file runs per session In order to collect information presented in
71. ation on the subject Notes a Please note that after defining a field or column the only element that can be changed later is the field column name Changing the field type can cause incompatibility of data currently existing in the field column with newly specified properties Therefore to avoid this problem the field column type is specified only once while creating the extension om Network Inventory 2 x In the case of using the lookup table the field column type will be the same as the selected lookup table The program allows creating new lookup tables Please see the chapter titled Managing Lookup Tables on page 151 for more information Changing Extension Properties The properties of columns and or fields are defined only once while extensions are created However later the user can change only the column field name or add a new column or field Please see the chapter titled Adding Columns Fields to Extension on page 144 for more information on the subject To change properties of an extension 1 Select the Extensions view from the program s main toolbar 2 To change extension properties select the desired extension from the list and click the G Edit Extension Properties icon The Properties wizard opens 3 Change the extension name in the Name field and its description in the Description field Click the Next button 4 Click the Next button in the Template step since the extension type cannot b
72. ax bmp gif jpeg jpg m1v m2v m3u mp3 mpeg mpg mpv2 png tif tiff wav wma wmv Source Code c cpp h hpp js jse pas vbe vbs System bat cmd fon inf ini pif ttf Web Documents htm cs css mht xml lt K Kl Get detailed information for files with the following extensions exe Disable inventory for selected folders systemroot System Volume Information RECYCLER Force inventory for selected folders Figure 17 File Inventory Settings Adding New Audit Profiles and Changing Properties of Audit Profiles The amount of collected information depends on the audit options selected while adding a new audit profile The user can change properties of audit profiles at any time Notice that information collected based on performed audits depends on selected audit options Specifically comparing inventory mo Network Inventory 2 x information and identifying changes depends on audit options selected in properties of performed audits Please see chapters titled Licensing View on page 40 Auditing Methods on page 90 and Deleting Audit Profiles on page 78 for more information To add a new or change properties of audit profiles 1 10 11 12 Select the Audit Profiles item from the Tools main program menu The Audit Profiles window opens with the list of currently defined audit profiles in the program To change an audit profile properties select the desired audit
73. ayed out They are not visible to any network device Disabling extensions does not affect the entered information and its assignment to network devices To enable disable extensions 1 Select the Extensions view from the program main toolbar 2 Right click the selected extension and select the Enable option from the context menu The extension became available for managing from within the Extensions view for all the devices assigned to it To disable an extension right click it and select the Disable item from the context menu Notes An extension can be enabled disabled only from within the Extensions views a Only enabled extensions can be accessible from within the Device Properties window of all network devices Using Device Properties Extensions ETE Entering Information in Extensions and Assigning it to Network Devices The program allows entering a different information in an empty fields list of the same extension and assigning it to different network devices Therefore one extension may contain various information assigned to different network devices To enter information in an extension and assign it to a network device 1 Select the Extensions view from program s main toolbar 2 Select the enabled extension in the Extensions section 3 To assign devices and view the list of devices already assigned to a given extension select the Show Only Devices with Assigned Data icon located in the Devices section 4 To assi
74. ble drag the desired column header to the Customization window 7 To group devices according to the selected column right click anywhere in the column header point to the Group by item and select the appropriate column from the drop down list 8 To expand or collapse the selected group in the table click the or icon located to the left of the group name respectively 9 To expand or collapse all groups in the table select the Expand All or Collapse All icon respectively Alternatively right click anywhere in the table and select the Expand All or Collapse All item respectively from the context menu Notes a Click the icon located just to the left of a group name to expand the devices list a Click the icon located just to the left of an expanded group name to revert to unexpanded device list Ifyou want to get rid of the grouping sections right click anywhere in the table and from the context menu select the Group By gt None option The events list will revert back to normal view without grouping sections Updating Client Agents Configuration Client agents perform audits on network devices They must have the actual configuration Updating the client agents installed on network devices consists in e upgrading to a newer client agent version e checking and updating the actual program settings Updating the client agent configuration consists of the following elements The actual list of audit profiles
75. bling Disabling Audit Tasks on page 85 for more information a Agents save the backup copies of collected application usage statistics on inventoried network devices Once an audit with the enabled application usage statistics is performed agents will send collected information to the program Changing Default Windows Credentials On the Default Credentials page of the Options window it is possible to specify the user name and password that should be used by the program to log in to remote Windows machines by default To specify the default Windows credentials 1 Open the Audit Collection Manager window by selecting Tools gt Audit Collection Manager from the main program menu 2 Select the Configuration icon from the window s toolbar Managing Audits EC 3 Select the Default Credentials page from the left side of the window 4 In the User Name field enter the default user name 5 In the Password field enter the password to be used by the program to log in remotely to inventoried network devices 6 Select the OK button to confirm operation The Windows credentials are used to login to the network devices where audit will be performed automatically In order to perform audits automatically an automatic auditing method must be selected on network devices Please see the chapter titled Auditing Methods on page 90 for more information on the subject Therefore the administrative privileges are required for this purpose
76. ce will be added to devices list of the Inventory view and its inventory information will be accessible from within the Product Licensing and Licenses views Notes The Portable Audit Collector cannot be used to schedule inventory audits managing licenses or audit profiles a Please note that in order to transfer inventory information properly to the program the IP address or DNS name and TCP IP port specified by the user in step 7 must be exactly the same as defined in the Options window of the AdRem Network Inventory Console This port must also be opened on firewall if the database server is installed behind it Please see the chapter titled Auditing Methods on page 90 for more information a Please note that inventory data cannot be stored in the database if the network device previously added to the program has selected the None option in the Auditing method field located on the General tab of the Devices Properties window Therefore prior sending inventory data by using the Portable Audit Collector make sure the Manual option is selected in the abovementioned field Browsing Inventory Information The program allows performing the following tasks Browsing inventory information of selected network device Comparing the current inventory information collected based on the last performed audit with inventory information collected in the past Comparing inventory information of two selected network devices Exporting the c
77. cense Balance column for a particular product indicates that the number of installed product copies exceeds the number of license units In such case the license is violated The following license types are not validated for the license balance Corporate Site only when no location is specified If one of the licenses described above is assigned to a particular product then 0 will always be indicated in the License Balance field Other license types are validated according to their license units For example the user assigned to a particular product the Per Node license type for 5 nodes but the program discovers 10 installed product copies then 5 is indicated in the License Balance field Please see the topic titled License Types Description on page 114 for more information License Balance Devices tab The Devices tab presents the list of network devices where products listed in the Licensed Products tab are installed The list of devices is presented in a table format which contains the following columns listed here in alphabetical order Name Description Specifies the exact date and time when at least one product to which the selected Found license is assigned was discovered for the first time IP Address Displays the IP address of the network device Name Presents the name of the network device The Product Licensing and Licenses tabs allow adding removing columns grouping them
78. cense types are validated according to their license units For example the user assigned to a particular product the Per Node license type for 5 nodes but the program discovers 10 installed product copies then 5 is indicated in the License Balance field Program Tour 43 Name Description It specifies the total number of license units assigned to a particular product It is calculated based on the License Units column located in the Assigned Licenses tab The following license types always represents 1 license unit Corporate Free Named User Site However the number of units representing other license types depends on properties specified by the user For example on the Assigned Licenses tab the user can assign the following license types to a particular product Per Node 10 licensed nodes Floating 5 licensed units Shared 2 licensed units In such case the total number of license units assigned for this product equals 17 and it s displayed in the License Units column of the Products section License Units It displays the licensing type specified by the user After performing the first audit the program automatically assigns the Unidentified licensing type to Product Licensing all discovered products By specifying the product licensing type the user can organize products into groups e g Managed Prohibited or Free according to the individual needs Product Name This column presents the produ
79. cense units i e one license allows using the product on a defined number of devices Licensing Status Indicates the actual license status identified by the program based on properties of entered license and performed audits with the Disk Inventory option enabled If this option is disabled the program determines the actual licensing status only based on license properties specified by the user Please see the chapter titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information Valid From Displays the exact date when the validity period starts for a given product according to the date specified in the assigned license Valid Locations The list oflocation names separated by semicolons is presented in this column The location names representing views belonging to sections in the Views panel where the licensed product is used Valid To Displays the exact date when the validity period expires for a given product according to the date specified in the assigned license The Licensing Status column available in the the Assigned Licenses tab is described in the list below Icon Name Description o Expired Indicates that the time limit of the license assigned by the user to the selected product is violated For example the user assigned the Per Node license type to the selected product with the 30 days after installation The program co
80. censing view To add a new license to an existing product 1 Click the Licensing button located in the main program toolbar and select the Product Licensing view The list of inventoried products is presented in the Products section Highlight the desired product from the list Select the Add License to Product item from the Actions main program menu Alternatively right click the desired product in the products list and from its context menu select the Add License to Product item The License Properties window opens with the General tab selected In the License Type field select the desired license from the drop down list which will be assigned to the product If the Site license is selected specify where the added product can be used in the Locations field If the Per Node license is selected specify in the Number of Licensed Nodes field the number of licensed product copies that can be installed and used in the inventoried network If the Shared or Floating license is selected specify in the Number of License Units field the number of licensed users which can simultaneously use installed product copies in various places of the inventoried network In the License Expiration field select desired option from the drop down list If the By date option is selected enter the Valid from and Valid to dates specifying the validity period of the license If the Days after installation option is selected enter the number of days i
81. ces the program automatically creates the queue of such devices and continuously attempts to install the agents Please see the chapter titled Stopping Device Auditing on page 92 for more information a Notice that after agents are installed on the network devices they start to perform the first audit and establish connection with the Network Inventory Server on port specified during the installation process Please refer to the chapter Installation on page 17 for more information a While the By agent auditing method allows performing the most comprehensive audits the Remotely auditing method allows collecting less inventory information since it utilizes the Windows mechanisms in the inventory monitoring process In the case of selecting the Remotely auditing m Network Inventory 2 x method the file inventory and application usage statistics audit profile options are excluded from performed audits Please see the chapter titled Managing Audit Profiles on page 69 for detailed information on the subject Resolving Data Collecting According to the auditing method selected for the particular network device the appropriate A task is performed by using the Resolve icon e the Client Agent is reinstalled and configured on the network device which is inventoried by an agent e the Client Agent is uninstalled from the network device which is inventoried manually or remotely To resolve data collecting 1 Select the Audit Collecti
82. choose the desired value from the drop down list Values in the fields marked by are required Select OK in the Edit Record window to confirm changes The provided information will be added to the device s records However a small red star will be attached to the new record if the user do not press one of the following buttons available on the confirmation bar at the bottom of the view Submit to accept the entered information or Discard to reject the changes made in the already entered information In the case of not pressing any of the abovementioned buttons and trying to perform any other action the Warning window appears where you can submit or discard the changes To delete record highlight the desired record from the list and select the Delete Record icon To delete all records in an extension click the Delete All icon Information assigned to the selected network device can be managed in the Device Properties window of this device as well The procedures are exactly the same as those described above Please see the chapter titled Managing Device Properties on page 65 for more information camo Network Inventory 2 x Note The program allows creating new lookup tables Please see the chapter titled Managing Lookup Tables on page 151 for more information Deleting Information assigned to Devices The user can delete any table record at any time However the process of deleting table records and contents of field
83. ck changes of all licenses in the program The All Licenses section presents the list of all licenses entered by the user in the program Licenses tab on page 172 The current status of the particular license is identified by the program as a result of comparing information specified in the license properties and inventory data collected based on performed audits In the simulated scenario Licenses tab on page 172 the Overused status is indicated for the Microsoft SQL Server 2005 product in the Licensing Status column In the License Units column the number of product copies allowed by the license is presented The considered license allows to have 5 product copies installed in the network On the Licensed Products tab below the program presents details about product to which the license is assigned In the Installed Copies field indicates that there s 7 product copies installed in the network Therefore two licenses is missing which is indicated in the License Balance field File View Gc Actions Help PEE Production Database Q CO amp Inventory Licensing Jj Extensions All Reports Add License 3 7 rod All Licenses EY s Status Licensed Products License Type ValidFrom Valid To License Units Valid Locations Attachments valid Corel Corporation CorelDRAW Graphics Suite X4 14 0 A Corporate 0 7 Valid AdRem Software AdRem SNMP Manager 1 0 C53 Per Node 0 Valid AdRem sfConsole 2009 Site 0
84. ckly write down important information about device and save it for later reuse Specifically from this window the Notes tab the user can add change properties or delete existing device notes Extensions The program contains extensions where custom information can be entered Each extension according to its purpose contains own layout template where a different set of fields is included The program provides predefined extensions presented in the Extensions view By default the Purchasing Information extension is always enabled for all network devices Therefore the Device Properties window always contains this extension tab The user can also create custom extensions Extensions View on page 49 and Using Device Properties Extensions on page 139 By clicking the Extensions button the list of all extensions enabled in the Extensions view is presented except the Purchasing Information extension Extensions selected from this list will be presented with their layout template as additional tabs in the Device Properties window The user can enter information in the particular extension of the Device Properties window and later manage it both from within the Device Properties and Extensions view Entering information in empty extension automatically assigns the particular network device to this extension Device Attachments The Attachments view in the Device Properties window allows managing files added to the selected
85. collected inventory data to removable media e transferring collected inventory data directly to the database server of the AdRem Network Inventory program e sending collected inventory data via email All tasks can be configured from within the Portable Audit Collector window opened after the program is started on the network device E Network Inventory 2 x f Operating system f Hardware Disk inventory 3 Snapshots f Running processes Data not collected Figure 24 Portable Audit Collector To use the Portable Audit Collector directly on a network device 1 Copy the folder containing the aniportable exe file to the removable media e g pendirve by selecting Copy Portable Audit Collector To item from the Tools menu Connect the removable media the network device where the portable audit collector will be used Double click on the aniportable exe file to start the application The Portable Audit Collector window opens Select the desired inventory option to be included in the inventory audit performed on the network device Select the Options item from the Tools menu to configure properties of sending collected inventory data The Options window opens Select the General page and specify the way the collected inventory information will be managed after the audit is finished To save data to disk transfer data to server or send the collected data by email selected one o
86. components Network Inventory Console the Graphical User Interface used for managing all tasks related to network inventorying process It is installed along with the AdRem Network Inventory program The Network Inventory Console is also distributed in a separate installation file and can be installed on many network machines running Windows operating system However in order to perform inventory monitoring the AdRem Network Inventory program along with the Network Inventory Server must be installed Network Inventory Server allows collecting audit data from inventoried devices Database Server the program comes with the MS SQL Server Express which can be installed conveniently in one installation process MS SQL Server Native Client used to establish communication with the Database Server The program provides the MS SQL Native Client 10 It is installed only when no such client is already installed or an older version is being used If the MS SQL Native Client 10 cannot be installed the Network Inventory Console utilizes Windows mechanisms instead The presence of the MS SQL Native Client 10 is checked each time the Network Inventory Console is started and automatically used when available Client Agent installed on inventoried network devices and dedicated to perform inventory audits selected by the user Portable Audit Collector dedicated to perform audits by the user directly on a particular network device Please see
87. ct name Product Version Presents information about the product version This column specifies the current status of the product The product status is identified based on properties of the license assigned to product and performed audits with the Disk Inventory profile option enabled If this option is disabled Status the program determines the actual product status only based on license properties specified by the user Please see the chapter titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information Specifies the number of inventoried devices where a given product has been Used Copies used since the first performed audit In order to receive proper data the Application Usage Statistics option must be enabled in performed audits Vendor This column displays the product vendor name The Assigned Licenses tab presents a list of licenses assigned by the user to the product highlighted in the Products section above The license details are presented in a table format which consists of the following columns Name Description Attachments Specifies the number of attachments assigned to the license E Network Inventory 2 x Name License Type Description The license type is presented in this column The license type is specified by the user during the process of adding licenses to the program License Units It presents the number of li
88. ction Manager The Audit Collection Manager window is used to manage all tasks related to inventoried network devices The Audit Collection Manager allows performing the following tasks e adding network devices to the program for inventorying e removing network devices from inventorying e stopping inventory monitoring on selected network devices e modifying audit method e changing credentials used for login to inventoried devices e resolving issues related to performing audits e exporting current view to HTML XML or text file Audit Collection Manager Window oss Network Inventory 2 x The Audit Collection Manager window presents the list of all devices added by the user for inventorying regardless of audit collecting type o9 ki By agent Test02 192 168 2 2 lt Default gt o9 ki By agent Test30 192 168 2 30 Default A E3 By agent Testesxil1 192 168 3 11 Outdated audit data last 2 18 2011 Default A kg By agent Testesxi12 192 168 3 12 Data scheduled for collection within next few minutes Default A ki By agent Testesxi4 192 168 3 4 Data scheduled for collection within next few minutes Default Remotely 3 o 4 Remotely Test03 192 168 2 3 Agent installation failed The network path was not found Default o Remotely Test05 192 168 2 5 Agent installation failed Logon failure account currently disabled Default o ET Remotely Test32 192 168 2 32 Data scheduled for collection
89. d column To narrow down the information presented in the table you can click the Down Arrow icon located in a particular column header and directly select devices or use the Custom filter to search them using own preferences Please see the chapters titled Managing Products and Licenses on page 113 and Generating Reports on page 133 for more information Reports Tab Licensing View The Reports tab allows the user to generate reports whose scope correspond to the subject of the selected view All the reports available in the Reports tab are predefined and cannot be deleted or edited from within the tab More information on managing and generating reports can be found in chapter titled Managing Reports on page 133 Extensions View The property extensions allow storing useful information related to the inventoried devices An extension is a template consisting of fields list or both where specific information can be entered The program allows assigning entered information to the selected devices All tasks related to managing extensions are performed in the Extensions view E Network Inventory 2 x mE Inventory ID s to record data Purchasing Information to device s organizational unit F3 Maintenance Register assignment Contains data such as inventory number organizational unit name extension responsible person name and contact details list of employees assigned to device F Repair Register E Di
90. d in the Port field Below the user must select the authentication method The Windows authentication utilizes the Windows account privileges to connect to the Database Server In order to use the SQL Server authentication the User name and Password must be provided In the case of using another SQL database the appropriate database server and authentication information must be provided e Connecting to Network Inventory Server The Network Inventory Console and Client Agents require established connection to Network Inventory Server By default the port 10500 is used on Network Inventory Server for this purpose During the installation process the user can select a different port Selected port will be opened automatically in the Firewall of the Windows machine where the program is installed for incoming connections from Client Agents and Network Inventory Console In order to work properly the program automatically starts the following services on the machine where Network Inventory Server is installed m Network Inventory 2 x e AdRem Network Inventory Audit Manager allows managing audit collecting process on inventoried network devices e AdRem Network Inventory Synchronizer allows synchronizing client agents with the Network Inventory Console and discovering network devices e AdRem Network Inventory Transfer Server allows collecting audit data from inventoried network devices It also allows collecting inventory data sent by th
91. dated The default Windows credentials can be changed later at any time in the Options window available from the Audit Collection Manager Quick Configuration Wizard om Windows Credentials Please enter credentials to be used by Auditing Manager Database Confirm default credentials to be used for agent installation or Discovery remote audit performing Devices Data Collecting User name Windows Credentials administrator Finich inish Password Figure 6 Windows Credentials When an automatic auditing method is selected and the inventory information collected the program assigns devices to views in the Views panel The program provides a list of predefined audit profiles and audit schedule By default all tasks included in the predefined audit schedule are enabled which means that the program performs them automatically regardless of whether the Network Inventory Console is running or not Therefore after the first audit is finished the program will continue to perform predefined audits according to the audit schedule The user can change the predefined audit tasks schedule and audit profiles later at any time Please see chapters titled Audit Profile Window on page 71 and Managing Audit Profiles on page 69 for more information Notes Once the Quick Configuration wizard is finished the program starts inventorying process The program performs inventorying regardless of opening the Demonstration databa
92. dd one more Repair Date data field by pressing the Add Field icon Move up the added field by selecting it and pressing the Up icon In the Aggregate column of the first Repair Date data field select the Minimum function whereas in the Aggregate column of the second Repair Date data field select the Maximum function In the Display Name column change the name of the Repair Date with Minimum aggregate function to First Repair Date and the name of the Repair Date with Maximum aggregate function to Last Repair Date and select Next Q Addried v 2 Data Field Display Name _ Aggregate GreupBy Sort Type Sort Order Repair Date First Repair Date Minimum m Repair Date Last Repair Date Maximum m Cost Cost Sum In the Query Filter set the following filtering condition Date between desired date and desired date See example below Select Next when ready Filter AND lt root gt w Date between 1 1 2011 and 3 14 2011 press the button to add a new condition Provide the name and short description of the report in the Report Information step Press Next and OK to finish EN Network Inventory 2 x 10 The new report configuration is available in the Summaries section of the Reports tree If the created report configuration is not available in the Reports tree press F5 to refresh the tree 11 Select prepared report in the Reports tree and use the Generate Report option in the report details section on the right Sp
93. device or by the AdRem Network Inventory user the appropriate status is displayed in the Auditing Method field of the Details tab in the Inventory view The canceled audit will not be repeated or resumed Starting new audit will change status presented in the Auditing Method field Note To select more than one device in step 4 press and hold CTRL key while selecting devices on which an operation will be performed Enabling Disabling Device Auditing The user can disable or enable any device from being auditing from within the Inventory view To enable disable the audit being currently performed 1 Select the Inventory view 2 Select the desired view in the Views panel Managing Audits Ex 3 Select the Details tab 4 Right click on the desired network device The device s context menu opens 5 Select the Audit gt Disable Device Auditing item 6 To enable an audit select Audit gt Enable Device Auditing Note To select more than one device in step 4 press and hold CTRL key while selecting devices on which an operation will be performed Postponing Audits The audit that is presently being performed can be postponed from within the Inventory view or by the user logged to the network device on which the agent is performing an audit To postpone the audit on the inventoried machine right click the Audit Progress icon visible in the system tray and select the Postpone Audit For option item However this operation is a
94. ding Licenses with Specific Information In the Licensing view the user can find desired information in the currently opened view such as phrase sequence containing desired characters The desired phrase sequence can be found in the Products section of the Product Licensing view and All Licenses section of the Licenses Managing Products and Licenses oa view By entering the desired phrase sequence directly in the Find Devices field the program automatically starts quick search Notes Please note that the program performs searching in both Products and All Licenses sections regardless of which view is currently opened a The program allows finding the desired phrase sequence in the Inventory view Please see the chapter titled Finding Devices with Specific Information on page 109 for more information on the subject Changing Product and License Properties Properties of any inventoried products and licenses can be changed at any time To change product properties g 1 Click the Licensing button located in the main program toolbar and select the Product Licensing view The list of inventoried products is presented in the Products section 2 Highlight the desired product from the list and select the Product f Properties item from the Actions main program menu Alternatively right click the desired product in the products list and from its context menu select the Properties item The Product Properties window opens 3 Provide
95. dministrative privileges is required on the network devices in order to install the agents on them The valid administrative privileges are also required when the Remotely auditing method is selected e The UAC is enabled if the inventoried device with installed Windows Vista or Windows Troubleshooting odes 7 belongs to a different Domain than the machine with installed Network Inventory Server the UAC may prevent the agent from being installed Please note that the Built in Administrator is disabled by default when the Windows Vista or Windows 7 is installed on a machine As a result the lack of administrative rights may block the remote installation of the agent on a machine In order to solve this problem the UAC option should be disabled or Built in Administrator account enabled Besides the abovementioned configuration issues an automatic inventory monitoring cannot be performed for a number of other reasons Most of them are described on the following list e Network device is not accessible during installation the network device may be temporarily disconnected from the network e Network device is not running Windows operating system agents can be installed on network devices running Windows operating system only The process of uninstalling a Client Agent has not finished successfully in order to start the Client Agent installation process the already running agent uninstallation process must be finished For example
96. dow 8 Select the desired database in the Current Database section 9 Select the Connect button to confirm the operation and close the Database Server Connection window Notes a Please note that only one Network Inventory Console can be opened on a given machine fno network devices are added for inventorying the Quick Configuration wizard is invoked to assist in preparing and configuring the inventory process Please see the chapter titled for detailed information on the subject a Ifno license is installed the AdRem Network Inventory wizard is invoked to assist in installing the purchased license Please see the chapter titled Licensing Procedure on page 20 for more information Quick Configuration Wizard When you start the program for the first time the Quick Configuration wizard is automatically invoked to assist you in preparing the inventory monitoring in your network All steps are displayed on the left side of the Quick Configuration wizard l First you will be prompted to select the Production or Demonstration database The Production database is dedicated to perform inventory monitoring The Demonstration database contains prepared list of devices with inventory information for the learning purposes Therefore it does not require selecting devices auditing methods or entering credentials The Demonstration database can be opened later at any time from within the Console Options window regardless of inventorying t
97. duct Please see the chapter titled Managing License Notes on page 128 and Using Device Properties Extensions on page 139 for more information Managing License Notes The Notes view of the License Properties window allows you to quickly write down important information about a license Notes added to the particular license are presented in a separate row directly below this license To manage license notes 1 Click the Licensing button located in the main program toolbar and select the Licenses view The list of all licenses is presented in the All Licenses section 2 Double click the desired product from the list The License Properties window opens with the General tab selected 3 Select the Notes tab 4 Enter modify or delete any part of text information related to the selected license in the dedicated section 5 Click OK to finish the operation Notes The License Properties window is also available from within the Assigned Licenses section of the Product Licensing view In such case in step 1 the user can select the Product Licensing view instead right click the desired license from the list of licenses in the Assigned Licenses section assigned to the particular product and select the Properties item from the context menu The user can also manage custom data with each inventoried device license and product Please see the chapter Using Device Properties Extensions on page 139 for more information Fin
98. e optionally with desired operator in the Find Devices field The program automatically starts the quick search process within the selected view To perform the entire database search use the Enter key or Detailed Database Search icon specify the inventory data scope by clicking the Options icon and select the desired Browsing Inventory Information ES vj 5 To perform the narrowed search specify the inventory data scope by clicking the Search Options icon and select the desired option from the list option from the list 6 In the Find Devices field enter query expression optionally use desired operator 7 To start searching process click the Detailed Database Search icon The searching results will be added to the Views panel Note Please note that the program will perform the search according to options selected in step 5 regardless of the currently highlighted view in the Views panel Managing Products and Licenses The program collects comprehensive hardware and software data from network devices for the user to manage changes in products licenses The Licensing icon allows opening the Product Licensing and Licenses views used to manage products and their licenses according to inventory information collected by the program The program discovers products based on performed audits The user can also add products for inventorying The list of inventoried products is presented in the Products section of the Product Lice
99. e 82 for more information Performing Audits on Selected Devices The user can select any audit at any time to be performed immediately on desired devices regardless of defined audit tasks schedule However in order to perform audits an automatic auditing method must be selected on the particular network device Please see the chapter titled Auditing Methods on page 90 for detailed information on the subject To perform audits on selected network devices 1 Select the Inventory view 2 Select the desired view in the Views panel 3 Select the Details tab 4 Highlight the desired network device 5 Click on the Audit Now icon located in the main program toolbar Alternatively from the Actions menu select the Audit f Start Now item The Select Profile for Audit on Demand window opens 6 Select the desired audit profile from the list 7 Click the OK button to confirm the selection The chosen audit profile will be assigned to the client agent on the selected network device When the assigned audit information is downloaded by agent it will be performed at the first opportunity according to the present audit actions queue existing on the agent If the agent is in the Online status and is not performing any tasks the assigned audit will be started immediately and an auditing status will be displayed in the Auditing Method field Notes EN Network Inventory 2 x In step 5 you may right click on the selected devic
100. e 82 for more information In order to perform audits manually on selected network devices the Audit Now icon is used In such case the list of all defined audit profiles is available in the Audit Profile to Use field of the Audit Task Properties window Managing Audits E Audit Profile Window AdRem Network Inventory allows the user to keep track of changes in the network inventory data according to the user preferences It collects comprehensive hardware and software data from network devices based on performed audits Information collected by the program depends on performed audit profiles Scope of performed audits depends on the audit profile options selected in the Audit Profile window The Audit Profile window consists of tabs described in the following table Tab Name Description This tab includes the general properties of an audit profile such as name installed client agent interaction on network devices short audit profile description General Furthermore the user can enable application usage statistics to be included in the defined audit profile Please see the chapter titled General Options on page 71 for more information on changing the audit profile scope This tab allows choosing the desired audit options The user can define an audit by selecting the types of information that is to be collected by the program Please see the chapter titled Audit Profile Options on page 73 for detailed information on changing
101. e Limit field select desired option from the drop down list If the Start and expiration date option is selected enter the Valid from and Valid to dates specifying the validity period of the license If the Days after installation option is selected enter the number of days in the Valid for field specifying for how many days after the installation the license should be valid for a given product 5 To delete license highlight the desired license from the list and click the Delete icon 6 Click OK in the License Properties window to confirm the operation Notes Please note that if the Exclude this product from license management check box is selected the product will be grayed out in the list of products regardless of selection performed in step 6 a Please note that the program contains the list of unique products Two products are recognized by the program as identical if they have exactly the same entries in the Vendor Product Name and Product Version fields Please see chapters titled Adding New Products and Licenses on page 117 and Adding Products to Licenses on page 121 for more information Deleting Products and Licenses The software products can be deleted along with all assigned licenses from the list of inventoried products However the user can also delete only the selected license Notice that the product or license is deleted permanently from the program If the deleted product is discovered in the network next t
102. e Portable Audit Collector application Notes a The MS SQL Server Express installation is not offered if any of the MS SQL Server family products is used on Windows machine where the AdRem Network Inventory program is installed If such server is installed but related service is not running the program will ask to start this service Furthermore in order to connect to the SQL database installed separately the database authentication must be set to SQL Server and Windows Authentication mode a In order to install the MS SQL Server Express the appropriate system requirements must be met The system requirements for the MS SQL Server 2008 Express vary depending on usage in the network environment Therefore before starting the installation process please refer to the appropriate product documentation for detailed information available at the following websites http www microsoft com and http msdn microsoft com en us library ms143506 aspx The AdRem Network Inventory program allows installing the Network Inventory Console on remote machine with Windows operating system supported by Microsoft Please see the chapter titled Installing and Starting Network Inventory Console on Remote Machines on page 21 for detailed information on the subject Starting the Network Inventory Console ad After the program is installed it can be run by clicking the Network Inventory Console icon available in the Programs gt AdRem Network Inventory fold
103. e and from the context menu select the Audit f Start Now item instead The user can cancel the currently performed audit Please see the chapter titled Canceling Audits on page 80 for more information The program performs audits automatically according to defined audits schedule Please see the chapter titled Managing Audits Schedule on page 81 for more information Canceling Audits The audit that is presently being performed can be canceled from within the Inventory view or by the user logged to the network device on which the agent is performing the audit To cancel the audit on the inventoried machine right click the Audit Progress icon visible in the system tray and select the Cancel Audit option item However this operation is available only when the appropriate agent option was selected in performed audit profile Please see the chapter titled General Options on page 71 for more information In the case the Remotely auditing method is selected the user can only cancel the audit from the Inventory view of the Network Inventory Console To cancel the currently performed audit 1 Select the Inventory view 2 Select the desired sub view in the Views panel 3 Select the Details tab 4 Right click on the desired network device where the audit is being performed The device s context menu opens 5 Select the Audit gt Cancel Current Audit item When the presently performed audit is canceled either on the network
104. e changed Ey 5 To change properties of column or field select it from the list and click the Edit icon in the Columns Fields step The Column Field Properties window opens 6 Change the column field name and select OK to confirm 7 Click OK to close the Edit Extension Properties window Adding Columns Fields to Extension The user can enter new information in extensions by adding columns and or fields or managing information in the already existing ones Please see the chapter titled Managing Information in Extensions on page 146 for more information To add new columns and or fields to an extension 1 Select the Extensions view from the program s main toolbar 2 Select desired extension from the list in the Extensions section E 3 To add a new column field to selected extension click the Edit Extension Properties icon The Properties wizard opens 4 In the Name step specify the new extension name in the Name field and optionally enter its description in the Description field Using Device Properties Extensions Er 5 Click the Next button 6 Click the Next button in the Template step since the extension type cannot be changed 7 To define columns and or fields select the Add icon in the Columns Fields step The Column Field Properties window opens 8 In the Name field enter the name of the column field 9 Form the Type drop down menu select the type of the new column field 10 If you selected the Lookup t
105. e default audit profile Notice that deleting is an irreversible process Therefore the audit profile is deleted permanently from the program Furthermore the deleted audit profile can be assigned to audits schedule In such case the program assigns the default audit profile to tasks schedule instead of deleted audit profile Please see the chapter titled Predefined Audit Profiles on page 70 for more information on the subject To delete audit profiles 1 Select the Audit Profiles item from the Tools main program menu The Audit Profiles window opens with the list of currently defined audit profiles in the program 2 To delete audit profiles select the desired audit profile from the list and click the Delete Audit Profile icon The Confirm window opens 3 Select Yes to confirm the operation Note To select more than one audit profile for deleting press and hold CTRL key while selecting Performing Audits All tasks related to inventory audits are managed from within the Inventory view Managing Audits um Audit Tasks Managing inventory audits includes the following tasks e starting audits disabling enabling audits canceling audits postponing audits Audit tasks are performed on network devices and can be specified by the user Audit task consist of a proper audit profile and the time when a given task should be performed Note Please see chapters titled Performing Audits on page 78 and Audits Schedule on pag
106. e following website http www adremsoft com When you receive the order processing confirmation by email it will contain your password and link to the MyAdRem com portal After you login to that portal you will be able to download the program installation file and the license files To install the license you need to download both als and Activate key files The license can be installed on the program while evaluating the program or after the trial period has expired The program does not need to be reinstalled Note It is important to notice that the license purchased for the Standard program edition cannot be used for the Professional edition and vice versa In order to change the program edition the program must be reinstalled Installing and Starting Network Inventory Console on Remote Machines The Network Inventory Console can be installed separately from the AdRem Network Inventory program on a remote Windows machine When installation is finished the Network Inventory Console will connect remotely to the Database Server and Network Inventory Server which are installed with the AdRem Network Inventory program Please see the chapter titled Introduction on page 9 for detailed information on the subject Prior starting the Network Inventory Console on the remote machine for the first time it is suggested to check the MS SQL Server configuration for listening incoming connections Specifically if the MS SQL Server is running
107. e from within the Devices tab of the Product Licensing and Licenses views Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 and License Types Description on page 114 for more information Merging Inventory Data The process of merging inventory data can be useful when a new hard drive and operating system are installed on a previously inventoried device In such case the program discovers this device as newly connected to the network To merge inventory data at least the first audit must be performed on both devices The inventory information of each selected device will be merged to the device on which an audit was performed last The exact date and time of the last audit performed on a network device is displayed in the Last Audited field in the Details tab of the Inventory view If significant inventory information of the selected devices does not match e g different operating system the Confirm window is opened The user can decide whether inventory information of the selected devices should be merged However it is important to notice that merging devices is an irreversible operation To merge inventory information of selected devices 1 Select the Inventory view E Browsing Inventory Information odo 2 Select the desired view in the Views panel 3 Select the Details tab 4 Highlight the desired devices from the list Click on the first selected device and next pr
108. e information an By agent offline fa Network Inventory 2 x Icon Name By agent disabled Description Audits are disabled by the user on devices No audit will be performed on them and the actions queue existing on the Client Agent is cleared However the connection with the program is established By agent agent error By agent not connected An error occurred during communication between the agent and the program The Client Agent is not connected to the program There can be several reasons why connection to the program is not established Please see the topic titled Configuring Windows Machines for Inventorying on page 184 for more information By agent agent not installed The Client Agent is not installed on a device Please see the topic titled Configuring Windows Machines for Inventorying on page 184 for more information By agent auditing The Client Agent is performing an audit on the network device The audit can be either scheduled or started by the user By agent audit canceled The audit currently performed by the agent is canceled by the user However if the agent contains the actions queue then the next task will be automatically started The Cancel Current Audit option can be also available for the user currently logged to the device on which the agent is installed and performing an audit By agent audit postponed By agent auto u
109. ecifying default Options for Network Inventory Console The Options window allows selecting options related to the Network Inventory Console It is accessed by selecting Tools gt Console Options from the main menu The Options window contains the following pages e Database Connection allows selecting options related to connection of the Network Inventory Console to the Database Server e Inventory Server contains options related to the Network Inventory Server connection e UI Preferences the default behavior of the Network Inventory Console at startup and options related to the tray icon user interface preferences gt Database Connection Em Inventory Server SQL server name local Please provide name of the SQL server where AdRem Network Inventory database has been installed UI Preferences Current database Production 9 Demonstration Figure 38 Options Changing Database Connection The Database Connection page allows defining the default options of the Network Inventory Console connection to the database and select the Production or Demonstration database E Network Inventory 2 x The Production database is dedicated to perform real time inventory monitoring The p E Demonstration database contains prepared list of devices with inventory information for learning focal purposes It is created for simulation of the inventory awa monitoring process No any actions related to the AN
110. ect the desired category from the list to assign it to the attachment or enter a new category name In the Comment field enter a custom note about attachment 9 Click OK in the Attachment Information and License Properties window to finish the operation Notes In step 8 the user can view the selected attachment with using dedicated software installed on the machine where AdRem Network Inventory is installed Please note that this feature is used for viewing E Network Inventory 2 x A 2 purpose only Therefore no changes should be made in the viewed attachment To make changes in the attachment file first save it on the local disk using the Save icon then open attachment from the saved location make necessary changes save the file and add it again to the list of attachments Please note that attachments are saved in the database location Therefore any operation such as saving deleting or changing properties of an attachment is performed on the database location The License Properties window is also available from within the Assigned Licenses section of the Product Licensing view In such case in step 1 the user can select the Product Licensing view instead right click the desired license from the list of licenses in the Assigned Licenses section assigned to the particular product and select the Properties item from the context menu The user can also manage notes and custom data with each inventoried device license and pro
111. ect to Database link is presented in the Inventory view of the Network Inventory Console By clicking this link the Database Connection Server window opens To connect the Database Server with using the Database Connection Server window 1 Click the Connect to Database link located in the Inventory view of the Network Inventory Console window The Database Connection Server window opens 2 In the SQL Server Name field enter the IP address or DNS Name of the machine where SQL database is installed 3 Select the Advanced button to provide the database server settings The Database Server Settings window opens 4 In the SQL Server Instance Name field enter the instance name Troubleshooting EE 5 In the SQL Server Port field enter the TCP Port number for incoming connections to the SQL database previously selected on the machine with installed SQL database 6 Select the OK button to confirm the operation and close the Database Server Settings window 7 Select the desired database in the Current Database section 8 Select the Connect button to confirm the operation and close the Database Server Connection window Notes a Please note that in order to install and use the Network Inventory Console on a remote machine the SQL Server and AdRem Network Inventory program must be installed first Connections to Database Server and Network Inventory Server can be configured from within the Options window Please see chapters titl
112. ed Changing Database Connection on page 165 and Changing Network Inventory Server Options on page 167 for more information on the subject In the case of using the SQL database not installed with the AdRem Network Inventory program the authentication must be set to SQL Server and Windows Authentication mode a Ifconnection with the Database Server or Network Inventory Server is lost the appropriate information is displayed There are several reasons why these connections can be lost Please see the chapter titled Reasons Why the Console Cannot Connect to Servers on page 183 for more information on the subject Reasons Why the Console Cannot Connect to Servers In order to work properly the Network Inventory Console must be successfully connected to the Network Inventory Server and MS SQL Server Database Server Both connections are automatically established when the Network Inventory Console is started Information required to establish these connections is provided by the user during the program installation process There are several reasons why connections can be lost Most of them are described in the following list Connection to Database Server The most common reasons why connection to the database server can be lost are e The SQL Server TCP Port for incoming connections is assigned dynamically In such case the Network Inventory Console installed on a remote machine cannot connect to the database server To solve t
113. ed by the Connection Lost icon on the main window status bar By clicking this icon the Options window with the Inventory Server page is opened Please see the chapter titled Report Scheduling on page 134 for more information about generating reports automatically by the program Changing User Interface Preferences The UI Preferences page gives access to the default settings related to the Network Inventory Console window The program can be started automatically when Windows starts Furthermore the user can select the program try icon behavior To change preferences of the Network Inventory Console window 1 Open the Options window by selecting Tools Console Options from the main program menu Select the UI Preferences page from the left side of the window To start console when Windows starts select the Start Network Inventory Console with Windows check box Select the desired options in the Tray Icon section related to the program tray icon behavior Select the OK button to confirm the operation How to Track Changes in Inventory Information In this chapter a short example is presented of how to track changes in the status of inventoried products and their licenses The Demonstration database included in the program package is used for the purpose of inventory monitoring process simulation Therefore it will be used for demonstration purpose in this chapter Notice that the Production database is used for real ti
114. ed in the Assigned Licenses tab of the Products Licensing view Unknown The actual status of the licensed product cannot be determined by the program The program automatically assigns the Unknown status to all products discovered based on the first performed audit The product licensing type hasn t been specified by the user yet Valid This icon indicates that the license assigned to the product is not violated by any installed product copy in the inventoried network The Products section presents a list of products and their actual licenses information in a table format which contains the following columns Name Description Installed Copies This column specifies the number of product copies installed on inventoried devices License Balance Indicates the number of missing or unused license units for each software product The program compares values presented in the Installed Copies and the License Units columns The negative number displayed in the License Balance column for a particular product indicates that the number of installed product copies exceeds the number of license units In such case the license is violated The following license types are not validated for the license balance Corporate Site only when no location is specified If one of the licenses described above is assigned to a particular product then 0 will always be indicated in the License Balance field Other li
115. ed information on the subject e Manually the user can update the client agent in two ways e By using the Resolve icon the client agent is reinstalled on the network devices selected by the user along with the current configuration and connection settings After the client agent is successfully reinstalled on the selected network devices it automatically starts to establish connection with the program and update the configuration if necessary Please see the chapter titled Resolving Data Collecting on page 92 for detailed information on the subject Byusing the Force Agent Configuration Update Now option this option will tell the client agents installed on all inventoried network devices to automatically start the process of updating the configuration according to their communication mode The updating configuration process is performed based on the connection settings available on client agents Therefore the client agents are not reinstalled To update client agent configuration on all inventoried network devices 1 Select the Force Agent Configuration Update Now item from the Actions gt Advanced main program menu The process of the client agent configuration update is started on all inventoried network devices according to their communication mode Note Please see the chapter titled Changing Client Agents Communication Mode on page 96 for more information on establishing connection with the program if the client
116. entory Console used locally or remotely Therefore the user can generate reports quickly without waiting for the program to collect necessary data It is specifically useful while inventorying a large networks containing many devices The user can schedule any report available in the All Reports view according to the individual preferences Notes a The Report Schedule windows allows to customize view The user can change grouping by using the Group by icon To change columns right click anywhere on the list point to the Columns item and select the desired option Reports generated automatically are stored on the Network Inventory Server The user can change period oftime when inventory data are kept on the Network Inventory Server Please see the chapter titled Changing Network Inventory Server Options on page 167 for more information Managing Report Tasks The Report Schedule window contains the predefined and custom created tasks The user can add change and delete the desired tasks from the list at any time omo Network Inventory 2 x To add a new report tasks 1 Select the Report Schedule item from the Tools main program menu The Report Schedule window opens with the list of currently defined report tasks in the program To add a new tasks click the Add Report Task icon The Add Report Task wizard opens Select the report type to be generated by the program and click Next In the Report step select the des
117. er In order to work properly the Network Inventory Console must be connected to the Database Server and Network Inventory Server Both connections are automatically established when the Network Inventory Console is started Once the Network Inventory Console window is started for the first time the AdRem Network Inventory wizard is invoked to assist in installing the purchased license and Quick Configuration wizard is automatically started to assist in preparing and configuring the inventory process Please see chapters titled Licensing Procedure on page 20 and Quick Configuration Wizard on page 25 for more information Licensing Procedure AdRem Software provides the opportunity to try the program before you buy it The full featured version of the program can be downloaded and used during a trial period When the Installation E program is started in the trial period the AdRem Network Inventory wizard is automatically invoked to assist in installing the purchased license However the user can decide to continue the trial period Once the trial period expires only collected inventory information and demonstration database can be accessed If you have tested the AdRem Network Inventory program and would like to keep data collected in the trial period and continue inventorying your network please purchase the desired license for the Standard or Professional edition of the program by following the AdRem Network Inventory wizard or from th
118. er of licensed nodes specified by Per Node bad the user representing the number of permitted product copies and it is validated in the License Balance field By using this type of license you can select the number of license units and specify the license expiration date The status of this license type indicated in the Status field is not validated by the program Therefore it is used for evidence purpose only The number of Shared license type units specified by the user is validated in the License Balance field lee Shared The user can specify locations where the selected product copies can be installed and used Locations can be selected from the Views panel of the Inventory view The Site license equals to 1 license unit If the user does not specify any location in properties of this license the License Balance field is not validated displays 0 However the total number of units of other licenses entered by the user will be indicated in the License Balance field as excessive If the user selects valid locations in the properties of Site license the License Balance field is validated Site onec Network Inventory 2 x Violation any of the license assigned by the user to the desired products is indicated in fields of the Inventory Products Licensing and Licenses views Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 Details Tab on page 35 a
119. erforms hardware operating system and full disk scan Figure 14 Audit Profiles Audit profiles are listed in a convenient table format which consists of the following columns Name specifies the name of the audit profile e g Balanced or Quick Description presents the selected audit profile options The audit profile is defined in the Audit Profile window Please see the chapter titled Audit Profile Window on page 71 for more information on the subject m Network Inventory 2 x Notes Program provides the list of predefined audit profiles Please see the chapter titled Predefined Audit Profiles on page 70 for more information The user can define custom audit profiles according to the individual preferences Please see the chapter titled Audit Profile Window on page 71 for more information Audit profiles listed in the Audit Profiles window are ready to use and can be scheduled by the user to be performed automatically by the program Please see the chapter titled Audits Schedule on page 82 for more information However defined audit profiles can be performed at any time on the selected network devices regardless of audit schedule In such case the Audit Now icon is used Predefined Audit Profiles The program provides the list of predefined ready to schedule and perform audit profiles The list of predefined audit profiles is described in the following table Audit Name Description Thi
120. ess and hold CTRL key while clicking on the second device 5 Right click on the selected devices and from the context menu select the Merge item The Warning window opens 6 Select Yes to merge devices If significant inventory information does not match the Confirm window is opened with short description of differences 7 Select Yes to All to merge the selected devices regardless of differences in the inventory information Alternatively select Yes to merge the displayed difference of the selected devices Note The user can select two or more devices for merging their inventory data Finding Devices with Specific Information By using the Find devices field located in the Inventory view the user can find desired information concerning inventoried devices such as particular update or phrase sequence containing desired characters Finding the desired phrase sequence can be done in two main methodologies Basic by entering directly the desired phrase sequence in the Find devices field without using any operators As the user is entering the phrase sentence the program automatically starts searching the phrase sequence within the currently displayed view and immediately presents the search results For searching the entire inventory database the Enter key or Detailed Database Search icon should be used directly after entering the phrase sequence This methodology is useful when the given phrase sentence is a simple basic query
121. evice inventory contains the same tabs where detailed information is organized into groups and tables Inventory information is presented for the user selected network device Please see the chapter titled Browsing Inventory Information on page 105 for detailed information on the subject The device inventory tab and Device Inventory window contains the following tabs Name Description Contains basic information about inventoried network device such as Domain General Name Operating System IP address CPU RAM or Disk Space Presents information about hardware installed on the network device Inventory Hardware data is grouped into sections related to the specific hardware information type e g mainboard processors monitors network adapters etc zc Network Inventory 2 x Name Description Shows information about the operating system running on the network device Operating System Inventory data is grouped into sections representing information related to the operating system e g group account system driver etc Hotfixes Displays a list of updates installed on the selected network device Software Contains information about software installed on the network device Presents information about storage on the network device Inventory data is presented in Logical Disks and File Statistics views t D Compare Storage E ES Operating system 1 M
122. ews 176 Network Inventory 2 x i 1 Select the Inventory view 2 Right click on the desired view in the Custom Views section 3 Select the Delete item from the context menu The Confirm window opens 4 Select Yes to delete the selected view Notes a Please note that deleting desired view from the Custom Views removes only direct links to network devices a The user can also add remove or change properties of views in the Custom Views section from within the License Properties window for the Site license type Please see the chapter titled Changing Product and License Properties on page 129 for more information Adding Removing Devices form Custom Views Views created in the Custom Views contain direct links of inventoried network devices Therefore removing network devices from views in the Custom Views section removes only the direct link to a device from the selected view To add network devices to Custom Views 1 Select the Inventory view and select the Details tab 2 Highlight the desired view in the Views panel The list of devices belonging to the highlighted view is displayed on the right in a table format 3 Click the desired network device To select many devices at the same time press and hold CTRL key while selecting the next device 4 Right click the selected devices and from the context menu select the Add To Custom View item Alternatively drag the selected devices and drop them directly on
123. f the available options If you select to send data by email specify parameters described in step 8 In the Exit Timeout field specify the time when the Portable Audit Collector will be closed after all operations are finished e t n E Managing Audits 103 7 Select the Network Inventory Server page and specify the database server in the Server IP Address or DNS Name field and port number in the Port field used to transfer data by the portable agent 8 Select the E mail tab and configure the SMTP server to send inventory information via email 9 Click the OK button to confirm the operation and close the Options window 10 Click the Start icon to start performing the selected audit 11 To stop performing audit click the Stop icon However in order to save or send inventory information the audit must be successfully finished 12 After the audit is finished click the desired icon from the toolbar To save inventory information to file click the Save Data icon To transfer inventory information directly to the database server click the Transfer Data icon To send inventory information to the specified recipient click the Email Data icon To add saved file with inventory information of the network device connect the removable media to the machine running the Network Inventory Console and select the Import Audit Data item from the File menu and open the desired compressed adt data file The inventoried network devi
124. figuring Windows machines for inventorying 184 disabled service issues 181 inventory audits performance issues 181 reasons why the console cannot connect to serv ers 183
125. filed and press Enter To find the phrase in the previous or next page of the presented report use the Find Previous or Find Next icon respectively Click the Save Report icon to save the generated report Click the Print Report icon to print the generated report E Network Inventory 2 x Ej 10 Click Close Report to exit report presentation Notes Please note that the demo reports contain examples of data and are used for the demonstration purpose only Reports are generated based on the inventory data collected by the program and stored in the database server Therefore reports can be generated only for devices where the client agent was installed and at least the initial audit performed If the selected report cannot be generated contains no data the appropriate information is displayed in the report details section Please see the chapter titled Reasons Why Report is Empty on page 137 to learn about possible reasons why a generated report has no data Notice that generated reports can be viewed and saved in the pdf format Adding Hardware Compatibility Reports In the Hardware Compatibility group the user can create custom reports where inventoried devices meeting selected hardware options will be listed To add a new hardware compatibility report T 1 Click the All Reports button located in the main program toolbar The All Reports view opens In the Reports panel highlight the Hardware Compatibility gr
126. following columns defined e Employee e Phone e Mail e Notes e Purchasing Information default extension cannot be disabled allows providing information related to purchasing in the following fields It is available also as a tab in the Device Properties window e Contract ID e Purchase Date e Vendor e Invoice Number e Price e Notes e Repair Register used to provide information about repairs in list with the following columns defined e Date Failure Details e Repair Date e Repaired By e Cost Using Device Properties Extensions a a Each fields and columns included in extensions have selected the desired type e g date number Notes text etc The properties of columns and fields are defined only once while creating the extension and cannot be changed later However the user can add or remove fields and columns from extensions Information assigned to the particular device is visible and accessible from within the Device Properties window of this device The program allows creating custom extensions Please see the chapter titled Creating Extensions on page 141 for more information Creating Extensions To create extensions the Add Extension wizard is used Template Specify extension template Name gt Template Fields Suitable for storing data related to certain device attributes or recording single events related to device e g Finish purchasing information
127. g views belonging to sections in the Views panel where the licensed product is used Valid To Displays the exact date when the validity period expires for a given product according to the date specified in the assigned license The Status column available in the All Licenses section contains the following license statues Icon T Expired Name Description It indicates that the time limit of the license assigned by the user to the selected product is violated For example the user assigned the Per Node license type to the selected product with the 30 days after installation The program compares information collected during the last performed audit with parameters entered by the user The Expired status is displayed when the time limit is exceeded by the program copy installed on the selected network device A Location not allowed The particular product is not used within the location specified by the user in the assigned Site license type Program Tour EE Icon Name Description It informs that the selected product is used before the time limit specified by the user in properties of assigned license For example the user assigned the Per Node license type to the selected product with the Valid from date specified The program compares information collected during the last performed audit with parameters entered by the user The To be valid from status is displayed when the product was used
128. gn the desired network device to the extension click the Add Device icon in the Devices section The Select Device window opens 5 Navigate to the desired device and click OK The device will be added to the Devices section 6 Enter custom information in the Extension Details section which consist of the List and or Fields defined in the extension 7 Enter values directly in fields presented in the Extension Details section If the particular field is the Lookup type click the Select Lookup Value icon and choose the desired value from the drop down list Values in the fields marked by are required 8 To edit the lookup values click the Manage Lookup Values icon The Edit Lookup Values window opens 9 To add a new value click Add icon The Lookup value window opens where you can provide a new value To delete an already existing value select the value and click the Delete icon To edit a value select desired value and click Edit icon 10 Select OK to confirm operation and close the Edit Lookup Values window 1l After providing the desired information in the fields press one of the following buttons available on the confirmation bar at the bottom of the view the Submit button to accept the entered information Discard to reject the changes made in the already entered information or Clear Form to remove all the information from the extension fields In the case of not pressing any of the abovementioned buttons and trying
129. green e Differences only displays only the items that are not present in the other inventory information e Same items only displays only the items that are present in both inventory information Notes a The Disk Inventory view presents information based on performed audits Information collected based on performed audits depends on selected audit options Specifically comparing inventory information depends on audit options selected in properties of performed audits a Inventory information is also presented in the Device Inventory window accessible from within the Devices tab of the Product Licensing and Licenses views Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 and License Types Description on page 114 for more information Comparing Inventory Information of Devices The inventory information of the two selected devices is presented in the dedicated sections of the Device Inventory view Tabs used to present inventory information are also used in the Device Inventory view to present inventory data of a single device The Compare Inventories window allows performing the following tasks Grouping the user can select grouping option to present information in more readable way e Exporting allows saving the currently selected section to the HTML XML or text file by selecting the Export item from the context menu e Find in this field the user can enter t
130. he auditing method is selected to None In such case no inventory audits are performed on this device regardless of presence the previously collected inventory information and stored in the database Please see the chapter titled Changing Audit Collecting Settings on page 93 for more information on the subject Agents installation process can fail due to several reasons Please see the chapter titled Performing Audits on page 78 for more information a The list of devices allows grouping and adding removing columns Customizing options is available m after the Customizing icon is selected Please see the chapter titled Performing Audits on page 78 for more information Adding Network Devices to Audit Collection Manager Window The program allows adding network devices for inventorying from within the Audit Manager window by using the Add Devices icon When new devices are added for inventorying the Add Devices wizard is invoked to assist you in adding new network devices All steps are displayed on the left side of the Add Devices wizard Please see the chapter titled Adding Network Devices for Inventorying on page 61 on page 35 for detailed information on the subject Auditing Methods Inventory information is collected based on audits performed on network devices The program allows performing audits in two main methodologies e Automatically when the user selects auditing method By Agent or Remotely If By agent is selec
131. he desired phrase sequence The program automatically starts quick search within the currently displayed tab only except the General tab e Print this icon available in the main window toolbar allows printing the currently opened tab 108 Network Inventory 2 x To compare inventory information of two devices 1 Select the Inventory view 2 Select the desired view in the Views panel 3 Select the Details tab 4 Highlight two network devices from the list Click on the first selected device and press and hold CTRL while clicking on the second device 5 Right click the highlighted network devices and select the Compare item from the context menu The Compare Inventories window opens with two identical sections presenting the inventory data of two selected devices 6 To filter the inventory information click the View icon from the main window toolbar and select the desired filtering option 7 Select the desired tab to compare the information about the selected devices Each tab displays the inventory information according to the last performed audit profiles on the selected network devices Notes Please note that inventory information is collected based on audits performed on compared devices Information collected based on performed audits depends on selected audit options Please see the chapter titled on page 72 for more information Inventory information is also presented in the Compare Inventory window accessibl
132. he elevation prompt for administrators in Admin Approval Mode option relates to all accounts with administrative privileges Index A Abort current action 95 Add add network devices for inventorying 62 new products and licenses 117 All reports view 51 Audit audit profile 71 predefined profiles 70 audit tasks schedule add new task 84 change task properties 86 delete task 87 cancel current performance 80 options 73 performing on selected network devices 79 postpone 81 Auditing method 37 Audits performing audits on selected devices 79 C Client agent communication mode options 97 options 98 updating configuration 178 connecting to database server 182 Custom view add network devices 176 create 131 175 delete 175 remove network devices 176 D Delete network devices form Inventory 63 Device properties 65 E Extensions add a custom reports 154 add new columns and or fields 144 change information assigned to network device 149 change properties 144 create 143 create a new lookup table 151 delete 145 delete information assigned to the network device 150 enable disable 146 enter information 147 example scenario 162 generate a report 161 list of predefined extensions 139 managing information 146 remove device with assigned information from extension 150 using device properties extensions 139 Extensions view 49 Reports tab 51 F Finding information find specific inventory informat
133. he network Database Please select database to be used You may change this setting in the program Options at any time s Credentials Figure 2 Quick Configuration wizard 2 In the Discovery step the short information is presented about actions performed by the program in the case the Production database is selected Network Inventory 2 x Discovery mE Network Inventory Configuration Wizard will guide you through the gt Discovery quick program configuration First the program will discover Devices devices in your network Then you will be able to decide which devices to include in your inventory Data Collecting Nindows Credentials Figure 3 Discovery window 3 In the Devices step you will be prompted to select devices for inventorying The program automatically discovers the devices in the user s network Presented list contains devices running Windows OS and devices with unrecognized operating systems The program allows inventorying only devices running Windows operating systems The checkbox located on the left indicates that the particular network device is selected for inventorying To remove selection right click the selected device and from the context menu select the Uncheck item To select all devices click anywhere on the list and press CTRL A Then right click anywhere on the list and select the desired item from the context menu The Windows credentials are required if the By agent auditing
134. he program s main toolbar 2 To create a new extension click the Add New Extension icon The Add Extension wizard opens 3 In the Name step specify the new extension name in the Name field and optionally enter its description in the Description field 4 Click the Next button 5 Select the type of the extension and click the Next button 6 To define columns and or fields select the Add icon in the table Columns Fields step The Column Field Properties window opens 7 In the Name field enter the name of the column field 8 Form the Type drop down menu select the type of the new column field 9 If you selected the Lookup type the Lookup table field became accessible 10 In the Lookup table field click the Down arrow icon and select the lookup table whose values will be available for selection in defined column field of created extension 11 If values in the created column or field are required select the Required check box 12 Click OK to finish defining column field properties and close the Column Field Properties window 13 Click OK to finish defining a new database extension The newly created extension is displayed in the Extensions section of the Device Properties Extensions window Once the extension is created and enabled the user can enter information in defined columns and fields Please see the chapter titled Entering Information in Extensions and Assigning it to Network Devices on page 147 for more inform
135. hether the Network Inventory Console is running or not However in order to perform audits automatically an automatic auditing method must be selected on network devices Please see the chapter titled Auditing Methods on page 66 for more information on the subject Changing Audit Task Properties The user can add change and deleted the desired tasks from the list at any time To change audit task properties 1 10 11 Select the Audit Schedule item from the Tools main program menu The Audit Schedule window opens with the list of currently defined audit tasks in the program To change audit task properties select the desired audit tasks from the list and click the Edit Audit Task Properties icon The Audit Task Properties window opens In the Name field enter a new name for the audit In the Audit Profile to Use field select the desired audit profile to be assigned to the task The audit profile describes the audit scope To change properties of the selected audit profile click the Edit Audit Profile icon The Audit Profile window opens with the General tab selected Provide the desired changes and click OK to confirm the operation and close the Audit Profile window In the Begin the Task field define when the audit task should be started When the Ona schedule option is selected the Settings section becomes available In the Frequency section specify whether the particular audit should be performed regularly o
136. hich the license expires by selecting one of the available options e None the selected license type never expires e By Date the selected license type is valid for the specified period of time e Days After Installation the selected license type is valid for the number of days specified in the Valid For field The license becomes effective from the date when the product is installed To determine if the entered time limit is violated the program compares the time limit specified in the license assigned to the desired product with its installation date If the product installation date is unavailable the program is checking dates of the first and last product usage on inventoried network devices e Valid For this field allows specifying the number of days a given license should be valid for e Locations the user can select locations where the product copies can be installed and used based on the Site license type Locations can be selected from the Views panel of the Inventory view Available license types are as follows Icon Name Description It allows installing any number of product copies zc Free Each Free license type is equal to 1 license unit The License Balance field is validated for this type of license Managing Products and Licenses EUN Icon Name Description This type of license allows installing unlimited number of product copies in the inventoried corporate network The user can s
137. his problem specify the TCP Port for listening incoming connections on the machine with installed SQL Server and enter this port number in the Console Options window Please see the chapter titled Changing Database Connection on page 129 for more information e The exception for specified TCP Port for inbound connections on the Firewall of the machine with installed SQL Server is not configured e Incorrect IP address or DNS name of the machine where SQL Server is installed e Incorrect SQL Server instance name and or authentication information oam Network Inventory 2 x e SQL database installed separately has selected the Windows authentication mode In such case the database authentication must be set to SOL Server and Windows Authentication mode Please see the chapter titled Changing Database Connection on page 165 for more information Connection to Network Inventory Server The most common reasons why connection to the Network Inventory Server can be lost are e Incorrect port number selected for connection to Network Inventory Server This port number is specified during the program installation process The default port number is 10500 The installation wizard automatically opens this port on the Firewall e Exception for the port used for connection to the Network Inventory Server is not enabled on the Firewall To solve this problem please check the list of exceptions on the Firewall of the machine where the AdRem Netw
138. ices Low Resources Report The report shows basic information about devices with low resources Windows Server 2008 R2 Compatibility System requirements for Windows Server 2008 R2 Product Usage The report shows a list of Top 10 installed products and information about most used usage time and most frequently used usage count applications and products Figure 10 Reports View e Reports contains a list of available reports grouped into tabs e Report Details it is the main area of the All Reports view It presents the report name at the top and information about selected report Once the report has been generated it is displayed in the report details section e Bookmarks presents the contents of the selected report It is a very useful tool especially when the selected report contains many pages All report templates belonging to the Program Tour O53 folder selected in the Reports view are presented on the right The report generating and demo preview options become available after placing the mouse pointer over each report template The All Report view provides essential operations to present the report templates generate and analyze reports selected by the user A list of predefined report templates organized into tabs is displayed in the Reports panel located on the left All report templates belonging to the folder selected in the Reports view are presented on the right The report generating and de
139. ick the Delete icon from the main program toolbar The Confirm window opens Select Yes to delete the selected extension E Network Inventory 2 x Note The Purchasing Information cannot be disabled or deleted since it is the program s default extension Managing Information in Extensions Managing custom information in extensions includes the following tasks e enabling disabling extensions for accessibility from within the Device Properties window of all inventoried devices e assigning custom information to the selected network devices for managing from within the Device Properties window adding removing devices from extensions e entering modifying or deleting custom information in extensions e assigning information entered in the particular extension to the selected network device e managing values in the lookup tables Enabling Disabling Extensions In order to manage custom information the particular extension must be enabled first Enabled extensions are accessible from within Device Properties window of all inventoried network devices Enabling extensions and all tasks related to managing information in extensions is performed from within the Extensions view When the particular extension is enabled the detailed information became available below the Extensions section In such case information can be entered in the Extension Details section and assigned to the selected network device Disabled extensions are gr
140. icrosoft Windows XP Professional ver 5 1 2600 Multiprocessor Free cow m TEST7 Administrators TEST Backup Operators TEST Guests TEST7 HelpServicesGroup TEST7 Power Users TEST Print Operators TEST Users amp Account o Share 4 desktop E Environment 10 E startup command a8 oF system driver 40 H Bcodec file 3 C Route table 8 Page fie m 9 Network protocol 4 Figure 11 Device Inventory Notes Program Tour 55 Please note that inventory information is presented based on performed audits Therefore information in the Device Inventory window is available only for devices where at least one audit was performed Please see the chapter titled Audit Profiles Window on page 69 for more information The program allows comparing inventory information of the particular device Please see the chapter titled Comparing Inventory Information of a Single Device on page 106 for more information on the subject a Inventory information is also presented in the Device Inventory and Compare Inventory windows accessible from within the Devices tab of the Product Licensing and Licenses views Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 and License Types Description on page 114 for more information General Information The General tab of the
141. id or No valid Changing the List of Licenses Assigned to Product The program allows managing the list of licenses assigned to the inventoried product selected from the Products section of the Product Licensing view The user can add remove or change properties of any license assigned to the product To change the list of licenses assigned to the product 2 1 Click the Licensing button located in the main program toolbar and select the Product Licensing view The list of inventoried products is presented in the Products section 2 Highlight the desired product from the list and select the Product f Properties item from the Actions main program menu Alternatively right click the desired product in the products list and from its context menu select the Properties item The Product Properties window opens with the list of currently assigned licenses presented in the Licenses tab o 3 To add a newly defined license directly to the selected product click the Add License icon and follow this instruction from step 5 4 To change the assigned license properties highlight the desired license the Licenses tab e and click the Properties icon The License Properties window opens with the General tab selected E Network Inventory 2 x In the License Type field select the desired license from the drop down list which will be assigned to the product If the Site license is selected specify where the added product can be used in the Locati
142. ime the audit is performed then the program will add it to the list of products again To delete a product with all assigned licenses from the inventory l Click the Licensing button located in the main program toolbar and select the Product Licensing view The list of inventoried products is presented in the Products section 2 Highlight the desired product from the list 3 Click the Delete icon from the main program toolbar The Warning window opens 4 Select Yes to delete the selected product Managing Products and Licenses Ea 9 1 1 Click the Licensing button located in the main program toolbar and select the Licenses view To delete a license from the program The list of all licenses is presented in the All Licenses section 2 Highlight the desired license from the list in the All Licenses section 3 Click the Delete icon from the main program toolbar 2 3 4 5 Alternatively right click the desired license and select Delete from its context menu 6 The Warning window opens 7 4 Select Yes to delete the selected license Note The inventoried product can also be deleted from within the Licensed Products tab in the Licenses view by right clicking the desired product and selecting the Delete item from the context menu The user can also delete license from within the Assigned Licenses tab in the Product Licensing view by right clicking the desired license selecting the Delete item from the context menu
143. ing status bar oai Network Inventory 2 x Alternatively to return to the custom view select the check box in the filtering status bar 6 To select the previously created custom view click the Custom Views icon in the filtering status bar Ej 7 To close the custom view permanently click the Close icon in the filtering status bar Any column can be added or removed by the user from the table Furthermore the user can change the order of columns to present information in a clear and more convenient manner Please see the chapter titled Customizing Tables on page 177 for more information By clicking the column header the user can sort data in the table according to the selected column Note The program allows using additional filters in the Product Licensing and Inventory view Please see chapters titled Choosing Product Licensing Type on page 116 and Devices Panel on page 34 for more information o 44 iy Managing Reports AdRem Network Inventory provides a comprehensive list of predefined report templates Such reports are ready to use and can only be generated based on performed audits Therefore reports can be generated only for devices where at least one audit was performed Please see the chapter titled Licensing View on page 40 for more information Any time you need to create reports for a specific device group you may create subsection in the Custom Views of the Views panel containing desired devices
144. inventoried network g devices is presented In such case the Extension Data Assigned icon located on the right Program Tour st of the particular device indicates that information entered in the Extension Details section of the selected extension is assigned to this device In such case information will be visible and accessible from within the Device Properties window of assigned device Please see the chapter titled Managing Device Properties on page 65 for more information e Extension Details located to the right of the Devices and Extensions sections The Description section available by clicking the Description icon presents a short information entered while creating an extension The Extension Details presents the defined type i e field and or list where the information can be entered The Extension Details is available when at least one device is assigned to the extension Note a Please note that inventory information collected by the program based on performed audits is not presented in the Extensions since it is dedicated to manage custom information only a More information on the subject can be found in the chapter titled Using Device Properties Extensions on page 139 Reports Tab Extensions View The Reports tab allows the user to generate reports whose scope correspond to the subject of the selected view All the reports available in the Reports tab are predefined However the user can create own custom re
145. inventory monitoring system The program works in any network environment and collects inventory data from connected network devices using the TCP IP There are several reasons why the program should be used in a company s network no matter if itis small or large The network environments are becoming more and more complex Servers and workstations contain various hardware and software types specifications and resources and inventorying all information about them may generate a huge amount of data Sending all inventory data and continuously updating them may consume the network resources The well designed network inventory program is allows to take quick accurate and up to date inventory of any computer running in a network What is more it should collect and update only relevant from the network management prospective view inventory data and conserve the network resources as well as keep the inventory information up to date which is instantly accessible from one convenient place Such intelligent inventory monitoring of a complex network environment can be efficiently implemented by using an agent based inventory system provided by AdRem Network Inventory program After installing the agents on network devices the major advantages of using the agent based inventory system are e The user may not even be aware of an agent s work and presence on a workstation Using agents does not require any direct intervention into functioning of network pr
146. ion 110 I Installing AdRem Network Inventory 18 Inventory browsing inventory information 105 stop inventorying 93 Inventory information comparison of two devices 108 inventory information of the selected device 105 merge data 108 Inventory view devices panel 34 details tab 35 device details 39 overview tab 34 reports tab 40 E Network Inventory 2 x filter views 39 views panel 34 L Licenses types description 114 Licensing procedure 20 Licensing view 40 customizing 49 licenses tab 45 product licensing tab 41 reports tab 49 M Main toolbar 32 P Portable audit collector using 101 102 Product and license add license to existing product 124 add notes to license 128 add product and license 118 add products to existing license 121 attach files to license 127 change licenses assigned to the product 125 change product properties 129 change products assigned to license 123 delete a product with all assigned licenses 130 Product properties change 122 Program 31 Program options database connection 166 inventory server settings 167 network inventory console preferences 168 Properties of audit profiles 76 R Reports empty report 137 generate 133 134 Report schedule report task create new 136 delete 137 properties change 136 Resolve data collecting 92 S Status inventory 37 license 46 licensed products 41 licensing 44 System requirements 17 T Table customize 177 Troubleshooting 181 con
147. iption of the report By default the report name and description are automatically generated by the program based on the data and definitions available in the report Using Device Properties Extensions ECE Report Information Enter report name and description Report Type Report name Repair Register Purchasing Information Extensions Columns Definition Query Filter Report description gt Report Information Aggregated Repair Register Purchasing Information Confirmation Finish Figure 37 Report Information 11 The Confirmation is the last step of the Add New Report wizard After pressing the OK button the defined report will be added to the Custom Reports section of the Reports tree or to the Summaries section if the Summary Report option was chosen in the Report Type step of the wizard Generating Reports in Extension View Reports can be generated based on performed audits To generate a report 1 Select the Extensions view from the program s main toolbar 2 Click on the Reports tab 3 In the Scope field please specify the report scope for which you want to generate results by using the Select icon E 4 Click in the Range field and select the report date You may also select the report period by using the Change Report Period icon and Previous or Next arrows i BE 5 Select the desired report from the Reports section on the left and select the Generate Report item located in the report
148. ired report from the tree and click Next In the Report Scope step select the desired section with inventoried devices for which the report will be generated Click the Next button to continue The Report Schedule step allows to select the frequency data and time of generated report Select OK to confirm the operation and close the Add Report Task wizard Created report task is added to the list The program will generate report automatically at the specified date and time and repeat this task according to the selected frequency option Changing Report Task Properties The user can change the report task properties at any time To change report task properties 1 Select the Report Schedule item from the Tools main program menu The Report Schedule window opens with the list of currently defined report tasks in the program Highlight the desired task from the list and select the Properties icon Alternatively right click the desired task on the list and select the Properties item from the context menu The Report Task Properties wizard opens Modify the report type to be generated by the program and click Next In the Report step choose the desired report from the tree and click Next In the Report Scope step select the desired section with inventoried devices for which the report will be generated Click the Next button to continue The Report Schedule step allows to modify the frequency date and time of the report th
149. is not editable by the user The user can provide the name of the column which will be displayed in the Display Name report By default the column is named after the particular field from the extension In this column the user chooses the aggregate function which summarizes the large volumes of data and displays it in the report Depending on the type of field the following functions are available Count the number of elements in a group Aggregate Sum the sum of values in a group Average the average value of a group Maximum presents the maximum value of a group Minimum presents the minimum value of a group none removes the choice of an aggregate function E Network Inventory 2 x Column Name Description This column enables the user to select a given field as a criteria according to Group By which the result data will be grouped in the report This column is available only for the aggregated reports Allows selecting how the result data should be sorted in the report The following options are available Sort Type Ascending Descending Unsorted Sort Order Allows selecting the order of sorting the result data in the report The following table presents the aggregate functions available in the particular types of fields Field Type Count Sum Average Maximum Minimum Integer number v v V V Money V Date V V V Short text V y ve Long te
150. istics will be collected The user can select drives and specify file types to be inventoried by the program Information collected based on the disk inventory monitoring is presented in the Software and File Statistics views of the Device Inventory window Please see chapters titled Audits Schedule on page 82 and Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information The list of elements available in the Disk Inventory view is described in the following table Disk Inventory Name Description This check box allows enabling the disk inventory scan for audit profile This option allows collecting inventory information about products included in the Add or Remove Programs section or Programs and Features section for Vista of the Windows systems Such information is presented in the Software view of the Device Inventory window In this section the user can manage groups of files to be scanned on network devices when the disk inventory option is enabled The program provides the list of predefined groups of files described below By default all predefined file groups are enabled for scanning However the user can disable the desired file groups from scanning File Settings change files in the selected groups create new groups with custom files or delete file groups In addition to file groups the user can select file types for which detailed information should be polled from in
151. k Inventory program for connection to the Database Server Therefore the appropriate MS SQL Native Client 10 is always installed or updated in case of having an older version on the Network Inventory 2 x 32 64 bit Windows machine where the program installation process is performed regardless of installing the MS SQL Server Express Please note that the AdRem Network Inventory program allows inventorying only network devices running the Windows operating systems currently supported by Microsoft Installing AdRem Network Inventory Before installing the program it is recommended to read chapters The Program Components on page 10 and Quick Configuration Wizard on page 25 for more information The AdRem Network Inventory Setup allows to install all components necessary to manage the network inventory During the program installation process the following steps are performed e Determining whether some of the components required by the program are missing and needed to be installed before the Network Inventory Console The list f program components is presented in the Prerequisites window These programs are needed for the application to run Click on the check box next to a prerequisite to select it for install or to skip it Name NET Framework 2 0 SP2 x64 Required any Found an acceptable version WI for Windows Vista Server 2008 x64 Required any Found an acceptable version WI for Windows Server 2003
152. k device It indicates that two or more inventory audits were not performed on devices Inventory audits may be scheduled to be performed automatically or performed by the user immediately on the selected devices There can be several reasons why two last inventory audits were not performed on the network device Please see the topic titled Inventory Audits Performance Issues on page 181 for more information on the subject A Outdated Inventory audit is being currently performed on the network device The audit mn Progress can be either scheduled or started by the user 2 Unknown This icon indicates that inventory status is unknown Statuses indicated in the Auditing Method field are described in the table below Icon Name Description The Client Agent is successfully installed on a device and connection with the program is established The Client Lo By agent online Agent is not performing any audit task and is ready to perform scheduled audits or receive and start tasks assigned by the user The installed agent is currently offline The desktop editions of Windows systems limit the number of half open connections SYN to maximum of 10 per second If the program is installed on desktop Windows edition the status of a Client Agent can temporarily become offline if the limit of simultaneous connections is exceeded Please see the topic titled Inventory Audits Performance Issues on page 181 for mor
153. k inventory option within the desired audit profile select the Disk Inventory check box Alternatively to disable the disk inventory scope clear the Disk Inventory check box In the Scan section select the desired drives and media storages to scan on network devices To obtain information about local hard drives select the Local Hard Drives check box 13 14 15 16 17 18 19 20 21 22 23 Managing Audits ES To obtain information about a removable media select the Removable Drives check box To obtain information about all available optical drives select the CD Drives check box To select the desired options of the file inventory click the File Inventory Settings button The File Inventory Settings window opens In the File Type Groups section select the desired file group for inventorying To specify the desired file extensions for which the program will collect detailed information select the Modify Details icon located in the Get detailed information for files with the following extensions field The Edit File Extensions List window opens Enter the desired file extension in the New File Extension field To add the new extension to the list select the Add Extension icon To replace the existing file extension with the entered one select it from the list and click the Replace Extension icon To delete a file extension select it from the list and click the Delete Extension icon Click OK to confi
154. king the Select Location icon located in the Locations field The Select Locations window opens with the list of views included in the Views panel If the Per Node license is selected specify in the Number of Licensed Nodes field the number of licensed product copies that can be installed and used in the inventoried network If the Shared or Floating license is selected specify in the Number of License Units field the number of licensed users which can simultaneously use installed product copies in various places of the inventoried network In the License Expiration field select desired option from the drop down list If the Start and expiration date option is selected enter the Valid from and Valid to dates specifying the validity period of the license If the Days after installation option is selected enter the number of days in the Valid for field specifying for how many days after the installation the license should be valid for a given product Click OK in the License Properties window to confirm the operation To exclude the product from managing select the Exclude this product from license management check box Click OK in the Add Product window to finish the operation E Network Inventory 2 x General Licensed Products Attachments Notes License type Per node Number of licensed nodes i License expiration By date z V Valid from 3 22 2011 Valid to 3 21 2012
155. layed in the report details section Please see the chapter titled Reasons Why Report is Empty on page 137 to learn about possible reasons why a generated report has no data Notice that generated reports can be viewed and saved in the pdf format Example Scenario The following is an example scenario of creating a report presenting the information on what was the total cost of the machines repaired in the last three months 1 2 3 Select the Extensions view from the program s main toolbar Click on the Reports tab Select the Add Custom Report icon form the program s main toolbar The Add New Report wizard opens Select the Aggregated report type Make sure the Single Table and Summary Report options are selected and click Next Q Using Device Properties Extensions oder Aggregated This kind of report allows to count aggregate values for defined result data Single Table 5 Multiple Tables V Summary Report When this option is set result data will be collected jointly for all devices belonging to selected scope Select the Repair Register extension s Name Maintenance Register I Repair Register Purchasing Information E Disposal Protocol E Organizational Unit Assignment In the Columns Definition step select the Cost data field and in the Aggregate column set the Sum function By using the Delete icon delete Date Failure Details and Repaired By data fields A
156. led E Network Inventory 2 x Auditing Methods on page 90 for more information on the subject Audits Schedule Managing audits schedule includes the following tasks e adding new audit tasks e changing audit tasks the time and period when selected audits will be performed on network devices e assigning the desired audit profile to audit tasks e enabling disabling selected audit tasks without changing its properties or removing from the schedule list e deleting audit tasks m Installed applications at 1 00 PM Installed applications quick check m Installed applications at 10 00 AM Installed applications quick check pu Installed applications at 4 00 PM Installed applications quick check Balanced Full disk scan Figure 18 Audit Schedule The Audit Schedule window contains the list of tasks schedule defined in the program ina convenient table format The table contains the following columns Column Name Description Audit Profile Presents the name of the audit profile assigned to tasks Managing Audits 83 Column Name Description Name Displays the task name Presents date and time specified by the user in the Begin the Task section of the Audit Task Properties window when the desired task was defined It is the date and exact time when the desired task starts to be performed regularly or is scheduled to be performed only once Start
157. licenses according to the individual needs Notes The program allows assigning many licenses to an existing product and many products to an existing license The inventory process approach depends on the user preferences The presented inventory information is presented based on performed audits Therefore information in the Product Licensing and Licenses views is displayed only for devices where at least the first audit was performed on Network Inventory 2 x License Types Description To manage licenses the user must assign them to each inventoried product The program compares the license properties specified by the user with inventory information collected during the last performed audit where the Disk Inventory option was enabled in the audit profile The license properties depend on the license type Furthermore each license type is represented by the number of license units and displayed in the License Units column located in the Assigned Licenses section of the Product Licensing view and Licenses view The license properties are described in the following list Number of Licensed Nodes the license type is valid for the specified number of node The number of license units equals the number of licensed nodes selected by the user Number of License Units this license type allows using the specified number of product copies simultaneously in the network e License Expiration the user can define the time after w
158. m However properties of the disabled audit task will remain unchanged Managing Audits E Figure 19 Add Audit Task Notes In step 5 the user can change properties of the selected audit profile in the Audit Profile window Please see the chapter Audit Profile Window on page 71 for more information a The program performs scheduled audits only on devices with an automatic auditing method selected a Scheduled audit profiles are performed on network devices regardless of whether the Network Inventory Console is running or not Enabling Disabling Audit Tasks The user can enable or disable audit tasks schedule in the Audit Schedule window without deleting its settings The disabled audit task will not be performed by the program However properties of the disabled audit task will remain unchanged To enable disable audits on a network device 1 Select the Audit Schedule item from the Tools main program menu The Audit Schedule window opens with the list of currently defined audit tasks in the program ae Network Inventory 2 x i 2 3 Note To enable an audit task select the check box on the left of the desired task Alternatively to disable audit tasks clear the check box on the left of the desired task Click OK to confirm the operation an close the Audit Schedule window Please note that the enabled audit tasks will be automatically performed on inventoried network devices regardless of w
159. m selections and close the Audit Profile window Click Close to exit the Audit Profiles window mo Network Inventory 2 x A newly defined audit profile listed in the Audit Profiles window is not scheduled yet to be performed automatically by the program on all inventoried network devices However it is ready to be used manually on network devices selected by the user and scheduled to run automatically on all inventoried devices according to defined tasks schedule Please see the chapter titled Audits Schedule on page 82 for more information In order to perform audits manually on selected network devices the Audit Now icon is used In such case the list of all defined audit profiles is available in the Audit Profile to Use field of the Audit Task Properties window Notes Notice that in order to verify licenses status the Disk Inventory option must be selected in performed audits a To define more audit profiles repeat steps from 3 to 20 In step 19 folders should be specified along with their path The path may contain system variables and common characters such as To use the default agent option select the check box by a square Please see the chapter titled Changing Client Agents Options on page 98 for more information on the default agent options Deleting Audit Profiles The user can delete any audit profile selected from the audit profiles list except the Balanced audit profile which is th
160. mber of half open connections SYN to maximum of 10 per second Once the limit is reached the program uses a mechanism of auto reconnecting with the agents whose status changed to offline The subsequent connections are put in a queue and the program automatically reconnects with the agents at the first opportunity Furthermore the user can change the agents communication mode For more information on this subject please see the chapter titled Changing Client Agents Communication Mode on page 96 Notes Agent are used to perform audits on network devices Please see the chapter titled Managing Audit Profiles on page 45 for more information Please note that agents can be successfully updated only when the AdRem Network Inventory Client Agent service is not disabled on a device Disabled Service Issues When the AdRem Network Inventory is installed the group of services are also started on the local machine These services are responsible for certain functions of the program Therefore they are being started all the time regardless of whether the Network Inventory Console is amo Network Inventory 2 x running If these services will be disabled the information related to the desired program functionality will be displayed in the Network Inventory Console The most common issues related to disabling these services are described below e AdRem Network Inventory Audit Manager agents cannot be installed uninstalled or updated on
161. me inventory monitoring process Scenario 1 Track Changes of Inventory Data The program collects comprehensive hardware and software data from network devices for the user to manage changes in products licenses and to generate reports The Product Licensing and Licenses views are used to manage products and licenses The Reports view allows generating reports View Tools i Switch to Production Database Q O S Inventory Licensing sj Extensions All Reports F Audit Collection Manager Add Devices 7 Audit Now 17 Device Inventory All Devices 4 Domains amp Workgroups ffi MARKETING LAB saes z Windows 7 Test50 10 0 0 52 4 O 5 missing r 7 Windows 7 Test51 10 0 0 53 E 5 missing f HR PRODUCTION 4 Device Types If amp i Domain Controllers E Workstations B Servers 4 Operating Systems 7E Windows 2008 Windows 7 29 windows xP Test5 10 0 0 6 A Inventory Status Outdated agent not installed Windows vista Workstation Audited by agent not installed 4 Manufacturers Windows2008 Test52 Server 10 0 0 54 Unknown y Windows xP Test53 10 0 0 55 p 5 missing Windows vista Test54 10 0 0 56 6 missing windows Vista Test55 10 0 0 58 2 2 5 missing Windows2008 TestS6 Server 10 0 0 59 im e23 Unknown A Outdated agent not installed Windows 7 Test57 10 0 0 60 P1 1 A 1 4 6 missing A Outdated Last contacted Never o Window
162. mo preview options become available after placing the mouse pointer over a report Details about the report selected in the Reports panel are displayed on the right of the Reports view Reports can be generated and viewed in the specified scope and time range If a single device is selected in the Scope field a list of reports referred to the selected device is displayed in the Report Details panel The main area of the Reports view is used to present the report details The report name is displayed at the top with the information about selected report below The report details section allows presenting the demonstration report and generating report Once the report has been generated it is displayed in the report details section The Bookmarks section contains the table of contents of the generated report and allows navigating through it It is a very useful tool especially when the selected report contains many pages Note More detailed information on reporting capability can be found in chapter titled Managing Reports on page 133 Presenting Inventory Information of Selected Device Gathered inventory information can be presented in the Inventory and Licensing views In the Inventory view information is presented in a separate device inventory tab available in the Devices Panel after selecting the Device Inventory icon In the Licensing view the inventory information is presented in the Device Inventory window In both cases the d
163. more information Wrong date range selected no appropriate data for the generated report are obtained by the program in the selected date range Therefore no inventory data are collected by the program Using Device Properties Extensions Managing device properties extensions includes the following tasks e changing and or deleting predefined extensions creating changing deleting custom created extensions e employing lookup functionality Note Description of the Extensions view is presented in the chapter titled Extensions View on page 49 The List of Predefined Extensions The program provides the predefined extensions presented in the Extensions section of the Extensions view Predefined extensions are described below e Disposal Protocol allows storing information related to disposal This extension contains the following fields e Date e Document ID e Disposal Reason e Disposal Method e Recycling Method e Notes e Maintenance Register dedicated for storing maintenance information It consists the list with the following columns defined e Date e Description e Responsible Person e Completion Date e Cost Organizational Unit Assignment used to enter information related to the unit assignment It contains fields E Network Inventory 2 x e Inventory ID e Unit e Extension e Responsible Person e Contact Phone e Contact Mail e Notes and the list with
164. mpares information collected during the last performed audit with parameters entered by the user The Expired status is displayed when the time limit is exceeded by the program copy installed on the selected network device Not Valid Location The particular product is not used within the location specified by the user in the assigned Site license type Not Valid Yet It informs that the selected product is used before the time limit specified by the user in properties of assigned license For example the user assigned the Per Node license type to the selected product with the Valid from date specified The program compares information collected during the last performed audit with parameters entered by the user The To be valid from status is displayed when the product was used before the validity period specified by the user in the license properties Program Tour 45 Icon Name Description lok The license specified by the user in not violated by any installed product copy in the inventoried network It indicates that the number of product copies selected in the inventoried network exceeds the number of licensed copies specified by the user in properties of assigned license For example the user assigned the Per Node license type to the selected product with the Overused limit of 5 licensed copies allowed to use in the inventoried network The program compares information collected during the las
165. n be entered by the user for evidence purpose Please see the chapter titled License Types Description on page 114 for more information Adding the Per Node or Free license type to the product with the Unknown status and Undefined product licensing will change the product licensing to Managed and its status according to the parameters specified in the assigned license Valid or Not valid Please note that the operation of removing license from the list of licenses assigned to the product does not delete it from the program Repeat steps from 4 to 6 to change the properties of other licenses Please note that if the Exclude this product from license management check box is selected the product will be grayed out in the list of products regardless of selection made in step 6 The product exclusion list is created for the filtering purpose only Therefore the product licenses status will be validated according to the performed audits Please see the chapter titled Creating Deleting Custom Views on page 175 for more information The user can also manage attachments notes and custom data with each inventoried device license and product Please see chapters titled Managing License Attachments on page 127 Managing License Notes on page 128 and Using Device Properties Extensions on page 139 for more Managing Products and Licenses ES information Managing License Attachments The Attachments view of the License Properties windo
166. n the Valid for Managing Products and Licenses x5 field specifying for how many days after the installation the license should be valid for a given product 6 Click OK in the License Properties window to confirm the operation Notes a To assign more licenses to the product repeat steps from 3 to 5 a The description of all columns is available in the chapter entitled Licensing View on page 21 The program allows assigning many licenses to an existing product and many products to an existing license The inventory process approach depends on the user preferences Please see the section titled Adding Products to Licenses on page 121 for more information on the subject a Please note that the Floating Shared and Named User licenses are not validated by the program for their status Assigning one of these licenses to the particular product will not change the actual status indicated in the Status field in the All Licenses section of Licenses view and Licensing Status field in the Assigned Licenses section of the Product Licensing view However these licenses can be entered by the user for evidence purpose Please see the chapter titled License Types Description on page 114 for more information a Adding the Per Node or Free license type to the product with the Unknown status and Undefined product licensing will change the product licensing to Managed and its status according to the parameters specified in the assigned license Val
167. n window opens In the Category field select the desired category from the list to assign the attachment to or enter a new category name In the Comment field enter a custom note about attachment 11 Click OK in the Attachment Information and Device Properties window to finish the operation Notes a In step 9 the user can view the selected attachment using dedicated software installed on the machine where the AdRem Network Inventory is installed Please note that this feature is used for viewing purpose only a Please note that attachments are saved in the database location Therefore any operation such as saving deleting or changing properties of an attachment is performed in the database location Device Notes The Notes view in the Device Properties window allows managing text entered by the user It it a useful tool in the case the user need to store a short description related to the particular network device Information entered on the Notes tab will be available only from within the Device Properties window of the selected network devices To manage the files attached to a device di 1 Click the Inventory button to open the Inventory view 2 Select the desired sub view in the Views panel 3 Select the Details tab 4 Highlight the desired device and click the Properties icon from the main program toolbar Alternatively right click the desired network device and from its context menu select the Network Inventory
168. nd License Types Description on page 114 for more information about indicating actual statuses of inventoried products and licenses Notes Please note that the Floating Shared and Named User licenses are not validated by the program for their status Assigning one of these licenses to a particular product will not change the actual status indicated in the Status field of the All Licenses section in the Licenses view and Licensing Status field in the Assigned Licenses section of the Product Licensing view However these licenses can be defined by the user for evidence purpose Adding the Per Node or Free license type to the product with the Unknown status and Undefined product licensing type will change the product licensing to Managed and its status according to the parameters specified in the assigned license Valid or Not valid a Please note that the actual product status is identified based on the last performed audit Furthermore tables presenting information in the Product Licensing and Licenses views allow grouping and adding removing columns Please see the chapter titled Customizing Tables on page 177 for more information In order to manage licenses the user must assign them to inventoried products In the Assigned licenses tab the list of licenses assigned to the selected product is presented The program automatically verifies based on performed audits whether licenses assigned by the user to inventoried products
169. nd provide licenses assigned to them Please see the topic Audit Collection Manager Ada Praguct titled Adding New Products and Licenses on page 117 for more information Opens the Select Profile for Audit on Demand window where the user can select the audit which will be immediately performed by the Audit Now program on the selected devices In order to perform audits by the program an automatic auditing method must be selected on devices Opens the Audit Collection Manager window where the user can manage all tasks related to inventoried network devices like adding network devices for inventorying modifying auditing methods or resolving issues related to performing audits Change Report Scope Located in the Scope field opens the Change Report Scope window where the user can specify the scope for generating reports Change Report Range Allows selecting report period along with the Previous or Next arrows The user can also change the report date by clicking directly in the Range field Date This icon allows to select date range day week month year Program Tour Em Name Delete Device Description Allows deleting devices selected from the list of devices in the Inventory view The previously collected data are not deleted and they re available for previewing in the Time Machine Mode The operation of deleting device will automatically start the Client Agent uninstalling process
170. ndard and Professional editions Differences between the two program editions are described below e The Standard edition allows managing inventory information up to 250 devices The MS SQL Server Express provided in the program package limits the amount of stored data Introduction EN Therefore it is dedicated to use in the Standard program edition The Professional edition allows inventorying unlimited number of devices Therefore it is recommended to use the SQL database which enables storing the amount of data related to the size of inventoried network In addition to managing inventory information collected from the network the program allows storing custom information related to inventoried devices for evidence purposes e g purchasing information invoices maintenance records etc in the properties extensions The program allows creating any number of properties extensions However the Standard edition allows enabling only three extensions at the same time Installation System Requirements e AdRem Network Inventory program with installation of the Network Inventory Server AdRem Network Inventory Console and Network Inventory Server Component Minimum Recommended Intel Core 2 Duo 2 0 Intel Xeon dual core or Processor GHz or equivalent equivalent RAM Memory 2 GB 4 GB Free Hard Disk Space 2 GB 10 GB Supported Operating Systems Windows 2003 SP2 x32 x64 Windows 2008 x32 x64 or Window
171. ndow are described in the following list Communication Mode allows specifying agent communication mode and data transfer settings e Agent Options allows defining options related to agents installed on network devices such as checking processes enabling application usage statistics backup or agent behavior e Default Credentials allows specifying the default Windows credentials used by the program to connect to the inventoried devices Changing Client Agents Communication Mode The user can specify the agent communication mode and provide information related to establish connections to the Network Inventory Server The agent in the Continuous mode contact the program every 5 seconds but in the Periodical mode every 10 minutes By the default all agents installed on network devices are set to the Continuous mode In the Data Transfer section the user can select the method of transferring inventory information to the Network Inventory Server The TCP IP transfer is used by default The Network Inventory Server IP address or DNS Name and connection port is added automatically based on information provided by the user while installing the program However the user can change them at any time The user can select transferring inventory information via email In such case the email options must be configured The user can also decide not to send inventory to database In such case the No Data Transfer should be selected As a result
172. nel toolbar allows viewing the list of devices and inventory information available at a particular date When the Time Machine Mode is enabled the calendar is automatically invoked in the Views panel The user can select any date and display inventory information available for this date Note Inventory information is also presented in the Device Inventory window accessible from within the Devices tab of the Product Licensing and Licenses views Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 and License Types Description on page 114 for more information Comparing Inventory Information of a Single Device The Device Inventory view allows comparing the current inventory information collected based on the last performed audit with inventory information collected in the past Each tab in the Device Inventory view is divided into two main sections dedicated to display the latest and historical inventory information based on user selected date For a detailed description of tabs used to present the inventory information please see the chapter titled Browsing Inventory Information on page 105 The Time Machine Mode icon located on the Views panel toolbar allows viewing the list of devices and inventory information available at a particular date When the Time Machine Mode is enabled the calendar is automatically invoked in the Views panel The user can select any date
173. nsing view In order to manage licenses the user must assign them to inventoried products In the Assigned Licenses tab of the Product Licensing view the list of licenses assigned to the selected product is presented In the Licenses view the user can manage the list of all licenses assigned to inventoried products and the list of products assigned to each license The program automatically verifies based on performed audit whether licenses assigned to inventoried products are violated The actual status of inventoried products and assigned licenses is presented in the appropriate fields in both Product Licensing and Licenses views Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 Details Tab on page 35 and License Types Description on page 114 for more information about indicating actual statuses of inventoried products and licenses Managing products and licenses includes the following tasks e adding new products and licenses e changing product properties and product licensing e changing license properties e managing list of licenses assigned to products e managing products assigned to licenses e adding products to exclusion list e managing license attachments and notes e customizing products and licenses view When the first audit is performed the list of all inventoried products is listed in the Products section of the Product Licensing view The user can manage their
174. nsions Select extension for report Report Type gt Extensions Columns Definition Query Filter Report Information Confirmation Finish Extensions Select extension for report Report Type gt Extensions Columns Definition Query Filter Report Information EIS SI S Confirmation Finish Figure 33 Extensions Multiple Tables Using Device Properties Extensions avo 6 In the Columns Definition step the user can specify which extension fields are to be included in the report and in what order thay are to appear Columns Definition Define report columns Report Type Q addried v 2 pala fied LLL Display Name LL aggregate Group y Sort TYPE aes Sort Order Repair Register Date Date Failure Details Failure Details Repair Date Repair Date Extensions gt Columns Definition Report Information onfirmation Finist Repaired By Repaired By Cost Cost Purchasing Information Contract Id Contract Id Purchase Date Purchase Date Vendor Vendor Invoice Number Invoice Number Price Notes Figure 34 Columns Definition 7 The following columns are available in the Columns Definition step of the Add New Report wizard Column Name Description Displays the name of the fields available in the selected extension The fields Data Field will be included in the report as columns This column
175. oduct status is always Valid in the Status field of the Products section located in the Product Licensing view regardless of licenses assigned to the product by the user e Managed indicates that licenses assigned of a particular product are managed The user assigns the desired licenses to products When at least one license is assigned to the particular product with Unidentified licensing type the program automatically changes it to the Managed option in the Product Licensing field However the Free and Prohibited licensing type will not be changed if the user adds a new license to these products e Prohibited the product is prohibited from using in the inventoried network regardless of a license type and status e Unidentified the product is not currently assigned by the user to one of the product management types described above The program automatically assigns the Unidentified type to all products discovered based on the first performed audit Violation of any of the license assigned by the user to the desired products is indicated in fields of the Inventory Products Licensing and Licenses views Please see topics titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information Notes a The product licensing is selected by the user in the Product Properties or Add Product window Please see chapters titled Changing Product Properties on page 122 or Adding New Products and Licenses
176. ofle Option ooi cete HR b beetle dt enr eb oed ERR Enea 73 Adding New Audit Profiles and Changing Properties of Audit Profiles 75 Deleting Awdit TP uoeeasd pen roseo pagi tunicae pets o eir Ens t oS UPON rapit 78 PERFORMING AUDITS euroen Mec a ond sm Stm ci rc inim PEU 78 Audit Tasks 3n cote ante EG rab are v n E ER ERES 79 Table of Contents Performing Audits on Selected Desttesicucn vertit ata ata pod EUM EIp LE audiui 79 Canceling Audits esirin ipe tiui otra icd iMd tunQ iD ME cut rd Gee ide app E 80 Enabling Disabling Device Auditing erobert ero entere toc tole eien 80 Pustponiho FR ccc sete A astu a claw casita quta E A E 81 MANAGING AUDITS SCHEDULE 255 nsthireprii tede oc n klein dient dun d 81 Audits Schedule erener e t D e dees eases 82 Pre INI MET T adunenssienmninnnens 83 Adding New Audit Was es mH 84 Enabling Disabling Audit T3659 case sas seavtauate nda ttim toque makes teg cR ba vaina 85 Changing Audit ask Properties ote pH RE orti cias p petes tue 86 Deleting Audit Tasks m 87 AUDIT COLLECTION MANAGER iscrisse iise oeei anireo ea Es gren se eei oftium nici is 87 Audit Collection Manager Window esie onset thoi on best bd bci a UR pr ES 87 Adding Network Devices to Audit Collection Manager Window s 90 Auditing TV UNOS MM 90 Resolving Data Collecting 24 2 1rd o rro bc pd bomi re quail v pt erri xtd 92 Stopping Device AU IEAE as
177. om autorun folder and registry Information about installed antivirus software Environment variables All visible and hidden shared resources Services drivers and codecs Routing tables User accounts Installed and discovered applications and their usage Managing Hardware Related Information of Inventoried Network Devices Processor information e g type frequency clock speed et al Motherboard information e g manufacturer BIOS system and memory slots ports et al Memory size and modules Video card adapter and EDID information Disk drives information Logical disks information e g media files binaries office files et al Network adapters information e g IP and MAC addresses DHCP and WINS settings et al Modem related information List of system devices e Managing Inventory Reports Reports dedicated for network devices group or selected device Predefined ready to use reports in the following inventory scopes e Hardware installed hardware hardware changes disk space changes device usage Introduction ES e Software installed with the operating system installed products changes and usage of the installed products hotfixes time Other discovered software discovered products changes and usage of the installed products e Valid and invalid product licenses Prohibited products created based on managed licenses e All product licenses e Hardware comp
178. on Manager item from the Tools main program menu The Audit Collection Manager window opens 2 Click on the desired network device A 3 Click on the Resolve icon located in the window toolbar The Information window opens 4 Click OK to confirm Note To select more than one device in step 2 press and hold CTRL while selecting devices on which an operation will be performed You may also right click on the selected device and from the context menu Select the Resolve Problem item instead Stopping Device Auditing The user can stop devices from being inventoried at any time from within the Audit Collection Manager window The operation of stopping the devices from being inventoried automatically performs the following tasks e Sets the auditing method on the selected network device to None In such case the None will be displayed in the Auditing Method field on the Details tab of the Inventory view Please see the chapter titled Auditing Methods on page 90 for more information on the subject e Removes the selected network device from the list of inventoried network devices presented in the Audit Collection Manager window Therefore the removed network device is not inventoried by the program and automatically added to the list of devices presented in the Add Devices wizard The user can add this device for inventorying at any time in the future Please see the chapter titled Adding Network Devices to Audit Managing Audits
179. on Period I Exdude this product from license management Figure 25 Add Product To add a new product and license to the program 1 Click the Licensing button located in the main program toolbar and select the Product Licensing view The list of inventoried products is presented in the Products section Select the Product f Add item from the Actions main program menu Alternatively right click anywhere in the products list and from its context menu select the Add New Product item or click the Add Product icon from the main program toolbar The Add Product window opens In the Product Name field select the desired product from the drop down list or enter a new product name 10 11 12 Managing Products and Licenses prm Provide the product version in the Version field In the Vendor field select the desired vendor from the drop down list or enter a new vendor name In the Product Licensing field select the desired licensing management type from the drop down list To assign the desired license select Licenses tab and click the Add License icon The License Properties window opens with the General tab selected In the License Type field select the desired license from the drop down list which will be assigned the product If the Site license is selected specify locations where the added product with defined license can be used Locations can be selected by clic
180. ons field If the Per Node license is selected specify in the Number of Licensed Nodes field the number of licensed product copies that can be installed and used in the inventoried network If the Shared or Floating license is selected specify in the Number of License Units field the number of licensed users which can simultaneously use installed product copies in various places of the inventoried network In the License Expiration field select desired option from the drop down list If the Start and expiration date option is selected enter the Valid from and Valid to dates specifying the validity period of the license If the Days after installation option is selected enter the number of days in the Valid for field specifying for how many days after the installation the license should be valid for a given product To remove a license from the list highlight the desired license and click the Remove icon Click OK in the License Properties window to confirm the operation Click OK in the Product Properties window to finish the operation Notes Please note that the Floating Shared and Named User licenses are not validated by the program for their status Assigning one of these licenses to a particular product will not change the actual status indicated in the Status field of the All Licenses section in the Licenses view and Licensing Status field in the Assigned Licenses section of the Product Licensing view However these licenses ca
181. or Summaries sections of the Reports tree depending on the options selected while creating the report The automatically created reports are available in the Extensions section of the Reports tree Maintenance Register Allows to collect data related to device maintenance tasks Contains data such as planned maintenance task date task description responsible person date when task was finished maintenance task Disposal Protocol Allows to record data related to device disposal such as disposal date ID of document related to disposal operation disposal reason disposal method recycling method Using Device Properties Extensions ECE Allows to collect data related to device repairs Contains data such as failure date description repair date service details repair cost Organizational Unit Assignment Allows to record data related to device s organizational unit assignment Contains data such as inventory number organizational unit name extension responsible person o ctio 1 Database Scope All Devices E Range K Last Wi ate Purchasing Information Allows to record data related to device purchase such as contract id purchase date vendor name invoice number purchase price Generate report name and contact details list Figure 30 Extensions reports Creating reports By reporting capability the Extensions view gives the user the ability to present the inf
182. or Inventorying on page 184 prior to selecting an automatic auditing method i Q To add network devices for inventorying 1 2 7 Select the Inventory view Click the Add Devices icon located in the main program toolbar The Add Devices wizard opens To add the network device manually click the Add Device icon The Add Device window opens In the Name field provide the name of the device In the IP Address field provide the IP of the device Click OK to add the device to the list The newly added device is displayed on the list To discover new devices in your network click Find Devices icon The Find Devices window opens with the list of not inventoried devices The discovering process starts automatically When the discovering process is finished click the desired column header to organize discovered devices in ascending or descending order From the list of devices select devices you want to add to your inventory Click OK to continue The newly added device is displayed on the list In the Data Collecting step select the method of collecting the data In the Windows Credentials step the user can leave already displayed default Windows credentials or specify new credentials for added devices only In the User Name field enter the user name to be used to login to the newly added devices In the Password field enter the password to be used to login to the newly added devices The Windows credential
183. ork Inventory program is installed e Incorrect the IP address or DNS name of the machine where the Network Inventory Server was installed along with the AdRem Network Inventory program Information related to the Network Inventory Server connection can be changed in the Console Options window Please see the chapter titled Changing Network Inventory Server Options on page 167 for more information on the subject Configuring Windows Machines for Inventorying In the case of selecting the automatic auditing method it is recommended to check configuration of Windows machines prior to starting the inventorying e Remote registry access is disabled on the network device in this case agents cannot be installed on network devices Furthermore inventorying network devices with using the Remote agentless auditing method is also not possible In order to install agents and inventorying devices with using By Agent or Remote auditing method the Remote registry access must be enabled on the network device e Simple file sharing is enabled on the network device in order to install agents or inventory devices remotely the Use simple file sharing feature must be disabled on the network device Please see below for more information on enabling disabling Simple File Sharing feature on devices running Windows XP e Credentials entered by the user are not valid or there is no account created on the network device the existing account with valid a
184. ormation related to the extensions available in the program and created by the user To facilitate the reporting capability AdRem Network Inventory comes with a predefined and configurable set of report templates Two types of reports located in the following folders e Extensions reports created automatically based on the existing extensions They cannot be removed nor new added Summaries reports defined by the user To assist the user in creating a custom report the Add New Report wizard invokes EN Network Inventory 2 x To add a custom reports to extensions Q 1 2 3 Select the Extensions view from the program s main toolbar Click on the Reports tab below Select the Add Custom Report icon form the program s mian toolbar The Add New Report wizaed opens The Report Type step allows the user to choose between the following types of reports Filtered the user can select which fields from a given extension are to be included in the generated report The user can also change the order of displaying the selected fields in a report as well as define the sequence of sorting the result data The data in this type of report is gathered counted for a separate device Aggregated the user can perform the same operations as with the filtered report type however must also select the fields for which the aggregated values are to be counted The data in this type of report is gathered counted for a separate device
185. otocols and end user applications Therefore agents work on network devices in a background transparent mode e Agents collect data and keep them regardless of the connection with the program When connection with the program is disabled e g server maintenance agents collect data according to the user defined audit schedule When connection with the inventory server is enabled agents resume connection with database automatically and update only changed data Therefore temporarily losing connection with the program does not disturb the inventory process Client agents collect data on devices according to audit options selected by the network administrator Only the inventory data that have been changed will be updated in the inventory database via network This intelligent agent based inventory monitoring application conserves the network resources This guide intends to help network professionals quickly deploy and grasp AdRem Network Inventory The guide provides users with information to be considered before the program is installed the step by step instruction how to prepare the inventory monitoring process and later how to track changes in hardware installed software and actual status of licenses E Network Inventory 2 x The Program Components The client server architecture of AdRem Network Inventory allows connecting multiple Network Inventory Consoles to one Network Inventory Server The program contains the following
186. oup Click in the Add New Report link The Add New Report wizard opens Select the desired hardware compatibility options available in the Add New Report wizard Click OK to finish the operation A newly created report will be added to the Report Compatibility group Report Scheduling The program allows to schedule reports to be generated automatically The list of scheduled tasks is presented in the Report Schedule window where also the following predefined tasks are included Summaries e Hardware changes e Product changes e Prohibited products e Other Discovered Software Product Changes e Installed hardware m 4 e Installed Products e Licenses e Invalid Product Licenses Managing Reports Fa Weekly Hardware Hardware Changes All Devices Fa Weekly Installed Software Product Changes All Devices Fa Weekly Licensing Prohibited Products All Devices Fa Weekly Other Discovered Software Product Changes All Devices Imi Monthly X Hardware Installed Hardware All Devices Imi Monthly Installed Software Installed Products All Devices e Weekly Licenses Invalid Product Licenses All Devices Figure 28 Report Schedule Yesterday at 00 00 00 Yesterday at 00 00 00 Yesterday at 00 00 00 Yesterday at 00 00 00 Yesterday at 00 00 00 2011 03 28 2011 03 28 2011 03 28 2011 03 28 2011 04 01 2011 04 01 2011 03 28 Inventory information of the scheduled reports is available for each Network Inv
187. ove E Workstations 78 Servers Domain Controllers 1 See all nd x E Operating systems O Windows7 42 y Windows xP 27 AE Windows 2008 2 Q Windows vista 9 E T Toshiba Intel ven soy Sony 2 Ug He 7 See all Demo Model 100 gt Figure 7 Inventory View E Network Inventory 2 x Main Toolbar The main toolbar of the Network Inventory Console is divided into two sections On the left the Navigation Arrows Inventory Licensing Extensions and All Reports icons are available Whereas on the right a list of useful program functions is available just one mouse click away The exact number of icons available on the toolbar varies depending on the currently selected tab This list in alphabetical order describes all available icons on the Network Inventory Console window toolbar Name Description Add Custom Report Opens the Add New Report wizard which enables the user to create a new customized extension report Add Devices Opens the Add Devices wizard which allows adding desired devices to the program for inventorying Add License Opens the License Properties window where the user can define a new license assigned to the selected product Add New Extension Opens the Add Extension wizard which aids the user in creating a new extension Displays the Add Product window where the user can define new products a
188. pdating The currently running audit is postponed by the user The postponed audit task will be automatically resumed after selection of the postpone time interval The postpone audit option can be also available for the user logged to the device on which the agent is installed and performing an audit Please see chapter titled Postponing Audits on page 81 for more information The Client Agent is currently updating to the newer version Remotely The Remotely auditing method is selected for particular network device The program collects inventory information automatically in the agentless manner based on utilizing Windows mechanisms In such case no agent is installed on devices The auditing method can be changed in the General view of the Device Properties window Please see chapter titled Auditing Methods on page 90 for more information Program Tour pm Icon Name Description The program performs an audit on the remotely nd Remotely auditing inventoried network device To perform audits the login script is used on the particular network device 2 By loging script The program performs an audit on the network devices Hy loging script auditing inventoried with using the login script Y The process of configuring the particular network device is currently in progress After the configuration process is finished on the network device the appropriate auditing method is dis
189. pecify the time limit for corporate license The program compares the license properties defined by the user with inventory information collected during the last performed audit Each Corporate license type equals 1 license unit If only this license type is assigned to a particular product the License Balance field is not validated and displays 0 However the total number of units of other licenses entered by the user will be indicated in the License Balance field as excessive Corporate Allows installing a specified number of license units but it can be used simultaneously by a limited number of users The time limit may also be specified The status of this license type indicated in the Status mS Floating field is not validated by the program Therefore it is used for evidence purpose only The units representing Floating license types are validated in the License Balance field By selecting this type of license you may install a specified number of product copies that can be used by authorized users The time limit may be specified as well The status of this license type indicated in the R Named User Status field is not validated by the program Therefore it is used for evidence purpose only Each Named User license type equals 1 license unit The License Balance field is validated for this type of license Allows installing a specified number of product copies and the time c limit may also be specified The numb
190. perties Extensions ETE To change information assigned to network device 1 2 3 10 11 Select the Extensions view from program s main toolbar Select the enabled extension in the Extensions section To view the list of devices already assigned to a given extension select the Show Only Devices with Assigned Data icon located in the Devices section In the Devices section highlight the desired device Enter values directly in fields presented in the Extension Details section If the particular field is the Lookup type click the Select Lookup Value icon and choose the desired value from the drop down list Values in the fields marked by are required After providing the desired information in the fields press one of the following buttons available on the confirmation bar at the bottom of the view the Submit button to accept the entered information Discard to reject the changes made in the already entered information or Clear Form to remove all the information from the extension fields In the case of not pressing any of the abovementioned buttons and trying to perform any other action the Warning window appears where you can submit or discard the changes To change information in the List highlight the desired record on the list and select the Edit Record icon The Edit Record window opens Provide the desired values in fields If the particular field is the Lookup type click the Select Lookup Value icon and
191. played in the Auditing Method field Changing auditing method li This status indicates that no audit will be performed by the program on the particular network device The user can perform audits with using the Portable Audit Collector Please see the chapter titled Using Portable Manually Audit Collector on page 101 for more information on the subject The user can select the Manually auditing method in the General view in the Device Properties window Please see chapter titled Auditing Methods on page 90 for more information The particular network device is not currently inventoried In this case the None audit method is selected in the General tab of the Device Properties None window Furthermore inventory information sent with using the Portable Audit Collector is also not collected The None option can be selected from within the Device Properties window Y By using the Filter Views icon located on the Details tab toolbar the user can select the desired view However the custom layout of the current view will be lost when another view will be selected To save custom layout of the particular view select the Save Current View Settings Next time when the user selects this view the saved custom layout will be presented To remove custom layout and return to the default layout select the Reset Current View to Default option Please notice that the Reset Current View to Default option is available in
192. ports by using the Add Custom Report icon More information on managing and generating reports can be found in chapters titled Managing Reports on page 133 and Extensions reports on page 152 All Reports View The reporting capability allows presenting the collected inventory data in a table and or graph formats AdRem Network Inventory comes with a set of predefined reports available in the All Reports view Reports can be generated and viewed for the scope and time range selected from the main toolbar All reports are grouped into tabs according to their purpose The All Reports view contains the following sections m Network Inventory 2 x Hardware Changes Low Resources Report 4 f Hardware Compatibility Windows 7 32 bit Compatibility Windows 7 64 bit Compatibility __ Windows Server 2008 R2 Compatibility 4 Installed Software Installed Products Installed Hardware The report shows a list of hardware items installed on selected devices Generate report Show demo Windows 7 32 bit Compatibility System requirements for Windows 7 32 bit Installed Products The report shows information about products installed on selected devices Hardware Changes The report shows a list of hardware changes on selected devices Windows 7 64 bit Compatibility System requirements for Windows 7 64 bit Product Changes The report shows changes of products installed on selected dev
193. profile from the list and click the Edit Audit Profile icon To add a new audit profile click the Add Audit Profile icon The Audit Profile window opens with the General tab selected In the Audit Profile Name field enter the desired name In the Audit Profile Description field enter a short description of the new audit profile To enable the application usage statistics scan within the desired audit profile to be performed By agent select the Include Application Usage Statistics check box Alternatively to disable the application usage statistics scan clear the Include Application Usage Statistics check box In the Agent Options section select the desired behavior of agent installed on network devices when the audit will be performed If the check box is cleared the agent option will be disabled in the newly created audit profile If the check box is selected by a check mark the agent option will be enabled in the newly created audit profile To use default agent option select the check box by a square Select the Audit Options tab To enable the hardware inventory within the desired audit profile select the Hardware check box Alternatively to disable the hardware scan clear the Hardware check box To enable the operating system inventory within the desired audit profile select the Operating System check box Alternatively to disable the operating system scan clear the Operating System check box To enable the dis
194. profiles assigned to them The list of predefined tasks schedule is described in the following table Task Name Assigned Audit Profile Installed applications at 10 00 AM Installed applications quick check Installed applications at 1 00 PM Installed applications quick check Installed applications at 4 00 PM Installed applications quick check Quick scan at Windows startup Quick scan Balanced weekly scan Balanced scan Detailed monthly scan Full disk scan Notes a In order to perform audits manually on selected network devices the Audit Now icon is used wm Network Inventory 2 x Please see the chapter titled Predefined Audit Profiles on page 70 for more information The scope of the inventory audit depends on the selected audit profile options Please see the chapter titled on page 72 for more information The program provides a list of predefined audit profiles By default all predefined audit profiles are enabled which means that all predefined audits will be performed automatically regardless whether the Network Inventory Console is running or not However in order to perform audits automatically an automatic auditing method must be selected on network devices Please see the chapter titled Auditing Methods on page 90 for more information on the subject Adding New Audit Tasks The list of audit tasks presented in the Audit Schedule window contains the predefined and
195. r only once Select the exact date and time when the audit will be performed Click OK to confirm the operation The newly defined audit task will appear in the Audit Schedule window with the enabled status selected To disable the audit task clear the check box on the left of the newly defined audit task The disabled audit task will not be performed by the program However properties of the Managing Audits disabled audit task will remain unchanged Note In step 5 the user can change properties of the selected audit profile in the Audit Profile window Please see the chapter Audit Profile Window on page 71 for more information Deleting Audit Tasks The user can add change and delete the desired tasks from the list at any time It is important to know that deleting is an irreversible process Therefore the audit task is deleted permanently from the program To delete an audit task 1 Select the Audit Schedule item from the Tools main program menu The Audit Schedule window opens with the list of currently defined audit tasks in the program 2 To delete audit tasks select the desired audit tasks from the list and click the Delete Audit Task icon The Confirm window opens 3 Select Yes to confirm the operation Notes To select more than one audit profile for deleting press and hold CTRL key while selecting Please note that deleting audit tasks does not affect audit profiles assigned to them Audit Colle
196. re 15 Audit Profile window General tab Notes a Please note that inventory information related to the Application Usage Statistics is available only when the By Agent auditing method is used Otherwise performed audits will not include the Application Usage Statistics information Please see chapters titled Auditing Methods on page 90 and Audit Profile Window on page 71 for detailed information on the subject a The user can change the application usage statistics backup settings in the program Please see the chapter titled Changing Client Agents Options on page 98 for more information on the subject Managing Audits es Audit Profile Options The Audit Options tab allows choosing the types of information that is to be collected by the selected audit Hardware It is recommended to enable hardware scan in every profile because it is fast and unintrusive Operating system Operating system auditing is generally fast and does not impact the device performance It is recommended to enable this module in audit profiles scheduled daily Disk inventory Disk inventory module gathers information about software products and files installed on the audited device It may impact system performance due to intensive disk operations It is recommended to enable this module in audit profiles scheduled weekly Scan 4 Installed applications Local hard drives E Removable drives 7 CD drives Note File inventory
197. re information E Managing Device Properties The Device Properties window gives the user a quick access to the main properties of a device which allows adding changing and viewing notes attachments and information entered in extensions enabled for this device in Extensions view Purchasing Information Notes Attachments Maintenance Register Repair Register Disposal Protocol Clear Data Contract Id Purchase Date Invoice Number Figure 13 Device Properties To open Device Properties window 1 Click the Inventory icon to open the Inventory view 2 Select the desired sub view in the Views panel 3 Select the Details tab 4 Right click the desired network device and from its context menu select the Properties item Alternatively click the Properties icon from the toolbar of the main program The Device Properties window opens with the General tab selected The network device properties are organized into tabs described in the following table Network Inventory 2 x ES Tabs Attachments Description This tab allows attaching files with information related to the selected devices e g warranty information service and maintenance history of network device invoices etc Files are stored in the database and can be viewed on the machine where the AdRem Network Inventory program is running if the appropriate software is installed Notes The user can qui
198. reports available in the Reports tab of the Inventory view The Generate Report option is available in the Reports tab when inventory information for particular report of the section selected in Views panel is available in the program Device Properties Extensions e New Extensions view now available from the program main toolbar e Ability to generate predefined and custom created reports consisting of a single or multiple tables with selected data e Enhanced Reports Management e New Report Scheduler window allows creating reports daily weekly monthly at the specified time automatically by the program and stored on the Network Inventory Server Scheduled reports are generated regardless of whether the Network Inventory Console is running or not e Sharing reports generated reports are stored cached on the Network Inventory Server and available for all Network Inventory Consoles used locally and remotely Ability to change time interval of when cached reports are to be deleted from the Network Inventory Server e New Reports tab added to Inventory and Licensing views e New Device Inventory view The program allows opening multiple views presenting inventory information of selected devices e Other e Checking for the availability of a new program version while the Network Inventory Console is starting e Enhanced Options window of the Network Inventory Console Program Editions The program is available in Sta
199. rm the changes and close the Edit File Extensions List window To specify folders to be excluded from the disk inventory scope select the Modify Excluded Directories icon located in the Disable inventory for selected folders field The Edit Folder List window opens Enter the desired directory with the folder name in the New Folder field To add the new folder to the list select the Add Folder icon To replace the existing folder with the entered one select it from the list and click the Replace Folder icon To delete a folder select it from the list and select the Delete Folder icon Click OK to confirm the changes and close the Edit Folder List window To specify folders to be included in the inventory select the Force Inventory for Selected Folders icon located in the Force inventory for Selected Folders field The Edit Folder List window opens In the New Folder field enter the desired folder for inventorying located in directory excluded from inventorying in step 9 To add the specified folder for inventorying select the Add Folder to Inventory icon To replace the existing folder with the entered one select it from the list and select the Replace Selected Folder icon To delete a folder select it from the list and select the Delete Folder from Inventory icon Click OK to confirm the changes and close the Edit Folder List window Click OK to confirm the changes and close the File Inventory Settings window Click OK to confir
200. rmation available at a particular date When the Time Machine Mode is enabled the calendar is automatically invoked in the Views panel The user can select any date and display inventory information available for this date Note Please note that the Auditing Method Devices with Changes and Software Licensing panels are not available when the Time Machine Mode is enabled Details Tab This tab presents the list of devices belonging to a particular view currently highlighted in the Views panel List of Devices Detailed information about the network device currently highlighted in the list of devices is presented in the following columns Name Description Address Specifies the IP address of the device Indicates the data collecting method selected by the user for the particular network device In the case of auditing By Agent the present status of the Auditing Method Client Agent on the particular network device is displayed whether it is online offline not installed disabled error or performing an audit All status indicators are described in the table below Please see the chapter titled Auditing Methods on page 90 for more information Device Presents the IP address and name of a device cro Network Inventory 2 x Name Device Type Description Indicates the type of device whether it is server workstation or domain controller Furthermore the icon indicates virtual machines
201. rom the list and form the context menu select the Properties item The License Properties window opens with the General tab selected 3 Select the Licensed Products tab The list of assigned products to license is displayed o 4 To add a product to the list select the Add Product icon The Product window opens 5 Specify the desired product and click OK to confirm operation 6 To change the properties of the product select it from the list and click the Properties icon The Product window opens 7 Change entries in the available fields 8 Click OK in the Product window e 9 To remove a product from the list highlight the desired product and click the Remove icon E Network Inventory 2 x 10 Click OK in the License Properties windows to confirm the operation Notes To change properties of other products repeat steps from 4 to 6 Removing the selected product from the list of products assigned to the license does not delete it from the program The user can also manage attachments notes and custom data with each inventoried device license and product Please see chapters titled Managing License Attachments on page 127 Managing License Notes on page 128 and Using Device Properties Extensions on page 139 for more information Managing Inventoried Licenses Adding Licenses to Products The user can add a new license directly to any product selected from the Products section of the Product Li
202. ropriate client is detected After the Database Server is installed the AdRem Network Inventory installation process is started automatically Please notice that a different SQL database already being used by the user can be utilized for inventorying In such case the user can deny the MS SQL Server Express installation and proceed to install the AdRem Network Inventory program Information required for establishing connection to the SQL database must be provided in the Database Server step of the installation process e Installing the AdRem Network Inventory program Selecting program edition The AdRem Network Inventory program is available in Standard or Professional edition Notice that upgrading from the Standard to Professional edition will require reinstalling the program e Choosing destination location The user can specify a different location for installing the program e Configuring connection to the SQL Database Server The Database Server field allows specifying the SQL Server name When the SQL Server Express included in the program package is installed the default SQL Server name ANISERVER along with location is already presented in the Server field If the installation of the SQL Server Express was denied the user must provide the IP address or DNS name of the machine where the SQL database is installed followed by the SOL Database Name The default port used to connect to the Database Server is 1433 It is presente
203. rovided If another SQL database is used the user must provide the IP address or DNS name of the machine where the SQL database is installed followed by the SQL Database Name The default port used to connect to the database is 1433 It is presented in the Port field e Connecting to Network Inventory Server The Network Inventory Console must be connected to the Network Inventory Server installed with the AdRem Network Inventory program package By default the port 10500 is used on Network Inventory Server for this purpose During the program installation process the user can select a different port which will be opened automatically in the Firewall of the Windows machine where the program is installed for incoming connections from agents and Network Inventory Console Therefore when the Network Inventory Console is installed on a remote machine the user must enter the IP address or DNS name of the machine where the Network Inventory Server was installed and the valid port number in the Network Inventory Server Port field i The Network Inventory Console can be run by clicking the Network Inventory Console icon available in the Programs gt AdRem Network Inventory folder The Network Inventory Console automatically establishes connections to the Network Inventory Server and Database Server Connection to the Network Inventory Server is indicated by the Connected icon located on the main window status bar In the case the Network Invento
204. ry Server connection is lost the amp Lost Connection icon is displayed In such case the valid Network Inventory Server connection information must be provided in the Console Options window which can be opened by clicking the Lost Connection icon or by selecting the Tools gt Console Options item from the main console menu If connection to the Database Server is lost the Connect to Database link is presented in the Inventory view of the Network Inventory Console Connection to the Database Server requires providing additional information To connect to the Database Server remotely using the Network Inventory Console 1 Click the Connect to Database link located in the Inventory view of the Network Inventory Console window Installation ES 2 In the SQL Server Name field enter the IP address or DNS name of the machine where the SQL database is installed The Database Server Connection window opens 3 Select the Advanced button to provide the database server settings The Database Server Settings window opens 4 In the SQL Server Name field enter the name of the server where database is installed 5 In the SQL Server Instance Name field enter the instance name 6 In the SQL Server Port field enter the TCP Port number for incoming connections to the SQL database previously selected on the machine with installed SQL database 7 Select the OK button to confirm the operation and close the Database Server Settings win
205. s Customizing options are available by selecting the Customizing icon Specifically the following elements can be customized Customizing columns the user can change the order of columns size and add remove them from the view in order to present information in a clear more convenient manner e Grouping allows grouping devices displayed in the table according to the selected column e Expanding Collapsing Groups groups of devices can be expanded or collapsed To customize the selected view l Select the desired view 2 To change the column order in the table drag the column header to the desired place The small green arrows will appear to mark the exact column position 3 To sort data in ascending descending order click the selected column header 4 Toarrange the width of the columns in the table automatically click the Auto Width icon Alternatively right click anywhere in the list and from the context menu select Columns and Auto Width or Best Fit All item rs Network Inventory 2 x 5 To add remove columns right click anywhere in the column header and from the context menu select the Columns Customize option The Customization window opens listing all columns that are not currently used 6 To add columns drag the desired column name from the Customization window and drop it between any column headers in the list small green arrows will appear to mark their exact position To remove a column from the ta
206. s Each section includes the list of audits along with the dates when they were performed and selected profile options Notes a Please note that the device details section contains inventory information from the performed audits To identify the hardware or software changes performed audits must have Hardware or Disk Inventory options enabled Please see the chapter titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 for more information a Please note that the Licensing Status Recent Changes and History of Changes are not available when the Time Machine Mode is enabled Reports Tab Inventory View The Reports tab allows the user to generate reports whose scope correspond to the subject of the selected view All the reports available in the Reports tab are predefined and cannot be deleted or edited from within the tab More information on managing and generating reports can be found in chapter titled Managing Reports on page 133 Licensing View The Licensing view is dedicated to manage licenses on the inventoried devices It contains three separate views Product Licensing Licenses and Reports The Product Licensing view contains the Products section where the list of all products inventoried in the program is presented along with the products licensing statuses In the Assigned Licenses tab at the bottom of the view the list of licenses assigned to the selected product is presented
207. s 2003 SP2 x32 x64 Server e AdRem Network Inventory Console installed separately on remote machine Component Minimum Recommended Intel Core Solo 1 33 Intel Core 2 Duo 2 6 Processor GHz or equivalent GHz or equivalent AdRem Network Inventory Console and RAM Memory 1 GB 2 GB Network Inventory Free Hard Disk Space 100 MB 500 MB Supported Operating Systems Windows XP SP3 x32 Windows 7 or Windows Vista SP2 Notes The program performs inventory monitoring of Windows machines in the agentless manner or by using the Client Agent application The Client Agent can be installed on machines with running Windows operating system currently supported by Microsoft a The MS SQL Server 2008 Express provided in the program package contains the SQLEXPR x86 and supports installation onto both 32 bit and 64 bit WoW operating systems In order to install this product the appropriate system requirements must be met The system requirements for the MS SQL Server 2008 Express vary depending on usage in the network environment Therefore before starting the installation process please refer to the appropriate product documentation for detailed information available at the following websites http www microsoft com and http msdn microsoft com en us library ms143506 SQL 100 aspx The program package contains the MS SQL Native Client 10 for 32 64 bit systems It is required by the AdRem Networ
208. s Vista Test58 10 0 0 61 E11 o 6 missing Summary licensing Status RecentChanges History of Changes History of Audits a me Missing Licenses 1 Adobe Systems Incorporated Adobe Photoshop Lightroom 2 2 6 1 AdRem Software AdRem SNMP Manager 1 0 Figure 39 Inventory view The program discovers products based on performed audits Please see the chapter title Managing Audit Profiles on page 69 for more information about defining audit profiles and using them in the program However the user can also add products to the Products list In E Network Inventory 2 x order to manage licenses the user must assign them to inventoried products In the Assigned Licenses tab of the Product Licensing view the list of licenses assigned to the selected product is presented The program automatically verifies based on collected inventory information whether the licenses assigned by the user to inventoried products are violated The Recent Changes and Licensing Status columns allow the user to monitor the usage of licenses assigned to products The results presented in these columns are based on the last performed audit The number of product copies installed on inventoried devices is indicated in the Installed Copies column Please see the chapter titled Licensing View on page 40 for detailed description of these columns Inventory information of network devices can be compared in two main methodologies
209. s are required in the case the By agent or Remotely agentless audit collecting type is selected Click OK to finish Notes In step 4 you can choose more devices by pressing and holding CTRL key while selecting desired devices The network devices can be added to the program for inventorying also from within the Audit Collection Manager window In such case the Find Devices is not available in the Add Devices wizard Please see the chapter titled Adding Network Devices to Audit Collection Manager Window on page 90 for detailed information on the subject a Please note that devices with invalid credentials are not included in the agent installation queue In Inventory Network Devices such case the agent installation process is not renewing In the case of selecting the Remote agentless auditing method the file inventory and application usage statistics scopes are excluded from performed audits since the program using the Windows mechanisms to collect inventory information Please see the chapter titled Audit Profile Window on page 71 for detailed information on the subject Deleting Network Devices In the Inventory view the user can delete selected network devices from inventorying No inventory data collected by the program based on performed audits and stored in the database will be deleted and they re available for viewing in the Time Machine Mode The network device will be removed from the list presented
210. s audit collects information related to hardware operating Balanced system and balanced disk inventorying It is the default audit profile Full Disk Scan When this audit is performed hardware operating system and full disk inventory information is collected The Quick audit is dedicated to collect information about Quick hardware and application usage statistics Installed Applications Quick Check This audit checks the list of currently installed applications on inventoried network devices By default all predefined audit profiles are scheduled to be performed on devices where an automatic auditing method is selected regardless of whether the Network Inventory Console is running or not Please see the chapter titled Auditing Methods on page 90 for more information on the subject The user can manage the list of audit profiles and audit tasks schedule according to individual needs in the Audit Profiles and Audit Schedule window respectively Notes The Balanced audit is the default and it cannot be deleted from the list of audits The list of audit profiles can be changed at any time Please see chapters titled Adding New Audit Profiles and Changing Properties of Audit Profiles on page 75 and Deleting Audit Profiles on page 78 for more information In order to perform audits automatically by the program audit profiles must be assigned to audit tasks Please see the chapter titled Audits Schedule on pag
211. s is an irreversible process and causes custom information included in records to be permanently deleted To delete information assigned to the network device l Select the Extensions view from program s main toolbar 2 Select the enabled extension in the Extensions section x 3 To view the list of devices already assigned to a given extension select the Show Only Devices with Assigned Data icon located in the Devices section 4 Select the desired device in the Devices section Information assigned to the selected device is presented in the Extension Details section e 5 To delete record highlight the desired record from the list and select the Delete Record icon 6 To delete information in fields clear the desired filed contents and select the Submit button To delete all information assigned to the particular device click the Clear Form button The Confirm window opens 7 Select OK to confirm operation Removing devices from extensions The fields and or list of records form presented in the Extension Details section of the particular extension may contain a different information and can be assigned to different devices listed in the Devices section The user can remove device with assigned information from the particular extension Notice that this process is irreversible Information assigned to removed device will be permanently deleted To remove device with assigned information from extension 1 Select the Extensions
212. s is presented in the Installed Copies column and the 0 is presented in the License Units since no licenses are assigned to this product The negative value presented in the License Balance column indicates the number of missing licenses for the particular product Therefore the modulus values presented for abovementioned product in Installed Copies and License Balance columns are equal After the user assigns licenses to the particular product the Managed status is indicated in the Product Licensing field Now the status of the particular product presented in the Products section is automatically identified by the program It is a result of comparing information specified by the user in the assigned license and inventory information collected based on How to Track Changes in Inventory Information EN performed audits In the simulated scenario Product Licensing tab on page 171 the Not Valid status of the Microsoft SQL Server 2005 indicates that there s no license for two product copies installed in the network In this case the License Balance field indicates 2 Status Unknown 2 9 Unknown Apache Software Foundation Apache HTTP Server 2 B Unknown Foxit Software Foxit Reader Status Valid 4 D Valid AdRem Software AdRem SNMP Manager 0 Managed o Valid Adobe Systems Incorporated Adobe Flash Player 10 ActiveX Free Valid Opera Software ASA Opera Free Valid Corel Corporation CorelDRAW Graphics Suite
213. s the number of missing product licenses on the network device OK indicates that no product licensing problem was discovered on the network device Unknown the license status of particular product cannot be determined e g no license is assigned to the particular product Manufacturer Specifies the devices s manufacturer Model Provides the model of the device Name Displays the device name Operating System Presents the operating system running on the network device Recent Changes Indicates a number of hardware and or software changes identified during the last audit performed on the network devices Serial Number Shows the device s serial number Program Tour E Name Description Virtual Machine Provides information whether a device was recognized as virtual machine The status of an audit is indicated in the Inventory Status field by icons described in the following table Icon Name Description ox The last audit was successfully performed inventory data collected by the program Therefore the latest inventory information is presented This status indicates that the network device is added by the user to the program but the inventory audit was not performed even once Therefore no Missing inventory data are collected by the program inventory data are missing This status usually appears when the agent was not successfully installed on the networ
214. sai eon te nues cbe nsa ET 92 Changing Audit Collecting Settings cene d Ra prop nfi os nte d ub na anaes 93 Aborting Current Actos sa e oo H arab DONE AERE OD QR EN EEG dA ROME R 95 Printinge Lusto Inventoried Devicesin o abba D DM Ute Mua Me Mu E Eo 95 Data Collection O pUODS o eicuiedt yenin fu capdoaepa E tgo dexter M Med 96 Changing Client Agents Communication Mode esee 96 Changing Client Agents Options dre cit tere o p De e RE eh E ERE RE ERE 98 Changing Default Windows Credentials ttc 100 FINDING SPECIFIC INFORMATION IN AUDIT COLLECTION MANAGER 101 USING PORTABLE AUDIT COLLECTOR 4 54ecirrieiobeedupsen o tenete oed ioa edicto tiri 101 BROWSING INVENTORY INFORMATION nnne 105 BROWSING INVENTORY INFORMATION OF A SINGLE DEVICE 105 E Network Inventory 2 x COMPARING INVENTORY INFORMATION OF A SINGLE DEVICE sss 106 COMPARING INVENTORY INFORMATION OF DEVICES sese 107 MERGING INVENTORY DATA sois s cissscsesseissjscaviersaieseeisssaivescicveseassiviyctasntssbslobesesbiesoieresboeseseeise 108 FINDING DEVICES WITH SPECIFIC INFORMATION eere 109 MANAGING PRODUCTS AND LICENSES ss ssssssssssssssssssescsssssessssssuseccesssueeeesssisecessssecs 113 LICENSE lC BES LIBSCRIDTION eS ues mene EMI motn a ONE IU 114 CHOOSING PRODUCT LICENSING TYPE ud e e Haee nh E tret MU uU seis 116 ADDING NEW PRODUCTS AND LICENSES n eror REUS iieri 117 MANAGING INVENTORIED PRODU
215. se from the Console Options window Note that the program scans the network periodically and adds newly discovered devices to this list Each device is included in this list for 30 days since its last availability in the network a Please note that the client agent can be installed on devices running Windows operating system only While the By agent auditing method allows performing the most comprehensive audits the Remotely auditing method allows collecting less inventory information since it utilizes the Windows mechanisms in the inventory monitoring process In the case of selecting the Remotely auditing method the first audits includes only quick computer scan and balanced OS scan Program Tour This chapter explains how to use AdRem Network Inventory and gives you a brief description of the most important program features Program Layout The Network Inventory Console is the main user interface where all tasks related to the inventory monitoring can be managed Main Menu Views Panel Status Bar Devices Panel Devices with outdated audit A information 100 See all amp Remotely WIES By agent not installed Manually n m Devices with hardwareadded 88 Devices with hardware removed Jf Devices with softwareadded 57 gp Devices with software removed 52 44 See all aed il Devices with missing licenses lt Unknown gt 2 See all j 13 e VT
216. se see the topic titled License Types Li T iru d CYPE Description on page 114 for more information Licensed Products Specifies the product and vendor name Network Inventory 2 x Name License Units Description Specifies the number of license units for a particular license type i e one license allows using the product on a specified number of nodes The following license types always represents 1 license unit Corporate Named User Site Free However the number of units representing other license types depends on properties specified by the user For example in the All Licenses section the user can enter the following license types and assign them to a particular product Per Node 10 licensed nodes Floating 5 license units Shared 2 license units In such case the total number of license units assigned for this product equals 17 and it s displayed in the License Units column of the Licensed Products tab below Indicates the actual license status identified based on information collected Status during the last performed audit Please see the table below for the detailed description of the license statuses available in the program Valid From Displays the exact date when the validity period starts for a given product according to the date specified in the assigned license Valid Locations Displays the list of location names separated by semicolons Location names representin
217. sed on the machine with installed SQL database the SQL server port is not required Otherwise the appropriate TCP port number for incoming connections to the SQL database must be provided Specifically it is important when the Network Inventory Console is installed on a remote machine Please refer to the chapter Installing and Starting Network Inventory Console on Remote Machines on page 21 for more information Notice that opening Demonstration database in the Network Inventory Console does not stop inventorying network devices All scheduled audits will be performed according to the audit schedule Specifying default Options for Network Inventory Console ECE and inventory data collected Please see the chapter titled Managing Audits Schedule on page 81 for more information Please note that the same parameters entered in the SQL Server field are used to connect to the Demonstration and Production databases The database server connections are specified for the first time during the program installation process Please refer to the chapter titled Installation on page 17 for more information on the subject Changing Network Inventory Server Options The Inventory Server page allows defining the options related to e connection to Network Inventory Server e period of time when inventory information is kept on the server e time interval when the program deleting cashed reports automatically generated by the program and
218. ser to create filter restricting the result data to those which fulfill the defined conditions The filter consists of the conditions which include the following elements Filter AND root The value of the restriction press the button to add ajnew condition The type of the restriction The extension field on which the restriction is to be imposed Figure 35 Filter Condition To add a new condition click the Press the button to add a new condition button or click the Select or Filter icon However by using the Filter icon the new condition will be added to the lt root gt branch To add a new group press the Select or Filter icon and choose the Add Group item To change any of the elements of a condition click on the desired element and from the drop down menu select desired position To remove a condition press the Select icon next the condition that is to be removed To remove all conditions press the Filter icon and select the Clear All item Note By using the Filter icon the new condition or group will be added to the root branch E Network Inventory 2 x Query Filter Specify filter to be applied on report data Report Type Extensions Columns Definition gt Query Filter Report Information Confirmation Finish Figure 36 Query Filter 10 In the Report Information step the user can provide the name for the newly created reports as well as write a short descr
219. sposal Protocol E Organizational Unit Assignment Extension Responsible Person Contact Phone Test100 Server 10 0 0 104 Test11 10 0 0 12 Test12 10 0 0 13 Employee ist etus Q AddRecora 7 Ed delete ai Test14 Server 10 0 0 15 Emplo Phone Mal Nt 0 0 0 Test15 10 0 0 16 Test16 10 0 0 17 Test17 10 0 0 18 Test18 10 0 0 19 Test24 10 0 0 25 Test25 Server 10 0 0 26 No data to display Test26 10 0 0 27 Test27 Server 10 0 0 28 Clear Form Submit Discard Figure 9 Extensions View The Extensions view consists of the following sections e Extensions presents the list of extensions with their names and types If the check box located on the left is selected the particular extension is enabled for all inventoried devices The icon located next to the check box indicates whether the particular extension consists of fields list or both The actual fields and or list of the enabled extension where information can be entered are presented in the Extension Details section The list of extensions can be customized Please see the chapter titled Customizing Tables on page 177 for more information e Devices located below the Extensions section presents the list of all inventoried devices ula to which the particular extension is assigned when the Show Only Devices with Assigned Data icon is selected When this icon is deselected the list of all
220. ssigned to the license is presented on the Licensed Products tab General Licensed Products Attachments Notes Q AddProdua Vendor AdRem Software Figure 27 License Properties window adding products to a license To each license the user can add products already inventoried by the program or enter a new product To assign a product to the license the Product window is used If the combination of entries specified in the Product Name Version and Vendor fields comprise the product already existing in the program then it will be added to the license Otherwise the program creates a new product and adds it the list of inventoried products as well as to the license To add a new products to an existing license amp Click the Licensing button located in the main program toolbar and select the Licenses view The list of all licenses is presented in the All Licenses section mz Network Inventory 2 x 7 8 Note Right click the desired license from the list and form the context menu select the Properties item The License Properties window opens with the General tab selected Select the Licensed Products tab To add a product to the selected license click the Add Product icon The Product window opens To add the product existing in the program select the desired product in the Product Name field its version and vendor in the appropriate fields and click Pohc
221. stored on the server To change the Network Inventory Server options 1 Open the Options window by selecting Tools gt Console Options from the main program menu 2 Select the Inventory Server page from the left side of the window 3 In the Server IP Address or DNS Name field enter the appropriate information of machine where the Network Inventory Server is installed 4 In the Port field enter the appropriate port number used for connection to the Network Inventory Server 5 Select the Advanced button The Network Inventory Server Options window opens 6 To set the time period of keeping the inventory information on the server select the Clear inventory data older than option and specify the desired number of days in the filed below 7 To specify the time period of caching generated reports on the server select the Delete cached reports older then option and specify the number of days in the filed below 8 Select the OK button to close the Network Inventory Server window 9 Select OK to confirm the operation and close the Options window Notes a Parameters required in the Inventory Server page are specified by the user during the program installation process Please refer to the chapter Installation on page 17 for more information on the Network Inventory 2 x subject The default port number used for connection to the Network Inventory Server is 10500 Lost connection to the Network Inventory Server is indicat
222. t performed audit with parameters entered by the user The Overused status is displayed when the number of product copies used in the inventoried network exceeds the number of licensed copies The license status cannot be determined For example the Disk e Unknown Inventory option is not enabled in the audit profile performed by the program which is necessary to verify whether the license assigned by the user is violated in the inventoried network The Devices tab presents the list of network devices where the selected product is installed The list of devices is presented in a table format which contains the following columns Name Description This column specifies the exact date and time when the selected product was Found discovered for the first time IP Address It displays the IP address of the network device where the selected product is installed Name The name of the network device where the product selected on the Product list is presented in this column Licenses Tab The Licenses tab presents the list of licenses licensed products and devices on which products are installed The All Licenses section presents the list of all licenses specified by the user in the program Information about licenses is presented in the following columns Name Description Attachments Specifies the number of files attached to a particular license Specifies the type of a license Plea
223. ted the program automatically installs the Client Agent on selected network devices The Remotely auditing method is the agentless inventorying performed by the program It is recommended to read the chapter titled Performing Audits on page 78 prior to selecting an automatic auditing method Both automatic auditing methods require the Windows credentials used to login to the network devices The program performs audits automatically according to defined auditing schedule Please see the chapter titled Managing Audits Schedule on page 81 for more information e Manually the inventory information is not collected automatically by the program Therefore the user must perform audits locally on network devices with using the Portable Audit Collector and upload inventory information to the program Please see the chapter Managing Audits E titled Using Portable Audit Collector on page 101 for detailed information on the subject The user can change the auditing method later at any time in the Audit Collection Manager window Please refer to the chapter Changing Audit Collecting Settings on page 93 for more information on the subject The program provides the following auditing methods Name Description The program automatically installs the Client Agent on selected network devices Agents installed for the first time automatically start to perform the first audit which consists of quick computer scan application usage sta
224. the desired view in the Custom Views The Add To Custom View window opens 5 Select the desired view previously created in the Custom Views 6 Click the OK button to confirm the operation The direct link of the selected devices will be created in the destination view of the Custom View To remove network devices form the Custom Views a 1 Select the Inventory view Other Functions ES 2 Highlight the desired view in the Custom Views The list on devices belonging to the highlighted view is displayed on the right in a table format 3 Right click the selected device and from the context menu select the Remove from Custom View item The Remove from Custom View window opens with the list of views to which the selected network device belongs 4 Select the desired section from which the selected device will be removed Alternatively click the Select All check box to remove the selected device from all custom views 5 Click the OK button to confirm the operation The direct link of the selected device will be removed from the selected views of the Custom View only Notes Please note that devices can be added only to the previously created views in the Custom Views a The user can also add remove or change properties of views in the Custom Views section from within the License Properties window for the Site license type Customizing Tables Information presented in a table format can be customized according to the user need
225. the list of groups defined in the operating system Operating system presents the operating system running on the selected devices e Page File displays information about the pagefile sys file e Route Table presents the operating system routing table Share contains the list of available connection shares e Startup Command presents the list of applications and services that are run on the system startup together with their file path and description e System Driver contains the list of installed system drivers Note In order to collect information related to the operating system installed on network devices the Operating System profile option must be enabled in performed audits Hotfixes The Hotfixes tab of the Device Inventory window presents information about updates installed on the selected network device Information is presented in a convenient table format containing the following fields listed here in alphabetical order Description presents additional information about each update e ID specifies the name and version of the installed update e Installed On presents date when a given update was installed It allows using the custom filter available by clicking the Down arrow located on the column header Notes a By clicking the column header the user can sort data in the table according to the selected column In order to collect information related to the hotfixes on network devices the Oper
226. the user can change and define new audit profiles at any time in the program Therefore the client agent checks and updates the actual list of audit profiles The actual client agent mode the user can change the client agent mode setting in the Options window Therefore the actual mode setting is updated on the client agents Please see the chapter titled Data Collection Options on page 96 for more information Other Functions e The actual audit tasks schedule lists the user can create or change the audit tasks schedule list which is updated on the client agents Updating of the client agent is performed in two main methodologies e Automatically the client agents installed on network devices automatically establish connection with the program according to their mode Please see the chapter titled Auditing Methods on page 90 for more information The client agent version and its configuration is automatically checked and performed as necessary every time the client agent is connecting with the program First agents checks for a newer client agent version and performs reinstallation if necessary Second agents check the program settings and perform configuration update if necessary The program performs updating client agents automatically without performing any action by the user The only requirement is that client agents must be connected to the program Please see the chapter titled Audit Collection Manager on page 87 for detail
227. tistics installed applications quick check When the first audit is finished agents automatically start to establish a connection to the program and send inventory data Information about network devices is presented in the Inventory view of the Network Inventory Console The program assigns devices to views in the Views panel based on collected inventory data By Agent The program collects inventory information automatically in the agentless manner based on utilizing Windows mechanisms In such case no agents will be installed on inventoried network devices Comparing to the By agent auditing method the Remotely type does not contain the following audit profile options file inventory application usage statistics Please see the chapter titled Managing Audit Profiles on page 69 for detailed information on the subject Remotely Please see the chapter titled Managing Audit Profiles on page 69 for detailed information on the subject This option allows collecting inventory information manually by the user with utilizing the Portable Audit Collector application In this case the program will not collect inventory information Please see the chapter titled Using Portable Audit Collector on page 101 for more information on the subject Manually Notes a The Client Agent will be automatically installed on network devices only when the user selects By Agent auditing method If agents are not installed on devi
228. tory monitoring is indicated in the Status field by icons described in the table below Icon Name Description The particular network device is properly managed for inventorying purpose eo Ok There s no communication problem between the client agent installed on network device and the program The Client Agent was not successfully installed or reinstalled in the case of using the Resolve operation on the particular network device for which the o Failed By agent auditing method is selected In such case no audit can be performed on the network device Please see the chapter titled Performing Audits on page 78 for more information The operation status on the network device is unknown For example if the one of services required by the AdRem network Inventory program is stopped Please see the chapter titled Enabling Disabling Audit Tasks on page 85 for detailed information on the subject e Unknown A Warnin This status indicates that the connection with the inventoried network devices 8 is lost or inventory data are not collected by the program The auditing method is indicated in the Auditing Method field by icons described in the table below Icon Name Description The By agent auditing method is selected for the particular network device Therefore audits are performed automatically by the program according ks By Agent to the audit schedule or when the user starts performing audits Please see
229. ult Recipient Address field enter the email address to be used by the program 99 Network Inventory 2 x A when sending emails 9 In the Reply to Address field enter the reply email address 10 In the Mail Server IP Address or DNS Name field enter the name or DNS name of the external email server that you plan to use for sending emails 11 In the Port field enter the port that the email server specified in step 10 uses 12 Ifthe external SMTP mail server requires authentication select the Server Requires Authentication check box 13 In the User Name field enter the user name to login to the external SMTP mail server 14 In the Password field enter the password to login to the external SMTP mail server 15 Select the OK button to confirm operation and close the Agent E Mail Options window 16 Select the No Data Transfer if no inventory information should be sent to the program 17 Select the OK button to confirm the operation Notes Options entered in the General page will take effect next time agents contact the program However the user can update the configuration data on agents at any time regardless of their actual status by using the Audit gt Force Agent Configuration Update Now item from the Actions main program menu The user can change the Network Inventory Server configuration specifically when its options have been changed in the network Otherwise it is suggested to leave these options unchanged Please note
230. urrently opened tab can be saved to the HTML XML or text file by selecting the Export item from the context menu opened by right click on empty space or from the File menu Find in this field the user can enter the desired phrase sequence The program automatically starts quick search within the currently displayed tab only except the General tab Print this icon available in the main window toolbar allows printing the currently opened tab Collapse or Expand these icons perform the desired operation on all groups presented in the opened view Browsing Inventory Information of a Single Device The Device Inventory window presents inventory information of selected network device based on performed audits To browse inventory information of the selected device l 2 3 4 5 Select the Inventory view Select the desired view in the Views panel Select the Details tab Highlight the network device from the list Select the Device Inventory icon from window toolbar Alternatively right click the highlighted network devices and select the Device Inventory item from the context menu A separate device inventory tab opens Select the desired tab to browse the information about the selected devices Each tab displays the inventory information according to the last performed audit profiles on the selected network devices E Network Inventory 2 x The Time Machine Mode icon located on the Views pa
231. urrently supported by Microsoft Main Program Features Program editions e Standard e Professional Monitoring Inventory of Network Devices e Predefined audit profiles include e Balanced scan performs hardware operating system and balanced disk inventorying on network devices Quick scan allows performing hardware scan and updates the software usage statistics on inventoried network devices e Full disk scan used to perform hardware operating system and full disk inventorying on network devices e Installed application quick check allows checking the list of currently installed applications on inventoried network devices e Ability to create and reuse custom audit profiles e Predefined and custom created audit tasks schedule e Managing audit tasks schedule in one convenient audit tasks schedule center e Ability to reassign defined audit tasks e Managing Licenses e Changing product properties and product licensing e Adding new licenses to existing products e Assigning new products to already existing licenses e Changing license properties e Managing license attachments and notes Ea Network Inventory 2 x Managing Software Related Information of Inventoried Network Devices Operating system name type version build serial number etc Installed service packs and hotfixes Software installed on individual inventoried machines Contents of Program files folder Autorun applications starting fr
232. vailable only when the appropriate agent option was selected in performed audit profile Please see the chapter titled General Options on page 71 for more information To postpone the already performed audit 1 Select the Inventory view 2 Select the desired sub section in the Views panel 3 Select the Details tab 4 Click the Actions menu point to the Audit gt Postpone For item and select the desired time interval The postponed audit task will be automatically resumed after the selected time When the presently performed audit is postponed either on the network device or by the AdRem Network Inventory user the appropriate status is displayed in the Auditing Method field of the Details tab in the Inventory view until a new task will be assigned by the user or postponed audit automatically resumed by the program Note To select more than one device in step 4 press and hold CTRL key while selecting devices on which an operation will be performed Managing Audits Schedule Audit profiles listed in the Audit Profiles window are ready to use and can be scheduled by the user to be performed automatically by the program or performed manually on selected network devices In order to perform audits automatically audit profiles must be assigned to enabled tasks in the Audit Schedule window Notice that audits can be performed automatically only on network devices where an automatic auditing method is selected Please see the chapter tit
233. vely to disable saving collected application usage statistics select the Enable Application Usage Statistics Data Backup check box In the Save Application Usage Statistics Backup Every field enter the time interval when the application usage statistics data is to be saved In the Agent Option section select the default behavior of agents installed on network devices while performing an audit To hide the audit icon visible on the machine being audited select the Hide tray icon during audit check box To prevent another person from canceling audit on an inventoried machine select the Disallow to cancel audit check box To prevent another person from postponing audit on an inventoried machine select the Disallow to postpone audit check box Select the OK button to confirm the operation E Network Inventory 2 x Audit Collection Manager Configuration Agent Options Check running processes every il Communication Mode gt Agent Options Default Credentials V Enable application usage statistics data backup Save application usage statistics backup every 105 min Hide tray icon during audit Disallow to cancel audit E Disallow to postpone audit Figure 23 Audit Collection Manager Agent Options page Notes a In order to check running processes and backup collected application usage statistics the scheduled audit tasks must be enabled Please see the chapter titled Ena
234. ventoried network devices exclude the desired directories from scanning and add the specific subdirectory which belongs to excluded directory to scan Scan In this section the user can select drives to be scanned on network devices whether they are local hard drives removable drives or CD drives The program allows inventorying the specified groups of files The list of predefined groups of filesi s described in the following table Managing Audits m Group Name Description Archives 7z arj bzip2 cab gz gzip jar lha Izh rar tar zip Binaries dll drv exe msi ocx scr sys vxd chm doc docx eml odf odg odm odp ods odt otf pdf pps ppsx Documents ppt pptx rtf txt xls xlsx Multimedia avi ax bmp gif jpeg jpg mlv m2v m3u mp3 mpeg mpg mpv2 png tif tiff wav wma wmv Source Code c cpp h hpp js jse pas vbe vbs System bat cmd fon inf ini pif ttf Web Documents htm cs css mht xml The user can specify other groups and file types to be inventoried in the network For this task the File Inventory Settings window is used File type groups v Archives 7z arj bzip2 cab gz gzip jar Iha Izh rar tar zip Binaries dll drv exe msi o cx scr sys vxd Documents chm doc doc eml odf odg odm odp ods odt otf pdf pps ppsx ppt pptx rtf txt xls xi sx lt sS KI Ik Multimedia avi
235. ventory data of network devices while the search is performed For example KB925902 will tell the program to find all network devices without KB925902 characters sequence in the inventory data searched phrase parentheses indicate that a whole phrase entered by the user should be included in the inventory data of network devices while the search is performed For example Windows Vista will tell the program to find all network devices with Windows Vista phrase including the space 9 it is the wildcard operator to match any words between other specific words v By selecting the Search Options icon the user can narrow the search scope by select one of the following options e Hardware narrows searching to collected inventory information based on the enabled hardware scope Operating System narrows searching to collected inventory information based on the enabled operating system scope e Disk Inventory narrows searching to collected inventory information based on the enabled disk inventory scope Furthermore the user can find information about devices deleted from the inventory In such case use the Time Machine Mode The program will find the desired information at the specified date To find specific information 1 2 3 Select the Inventory view Highlight the desired view in the Views panel To perform the quick search within the current view only enter the desired query phrase sequenc
236. view the user can add network devices to be inventoried by selecting the Add Device icon When new devices need to be added for inventorying the Add Devices wizard is invoked to assist in adding new network devices Devices Please select devices to be added Devices listed below will be added to your inventory Press lt Add Device gt to add a new device manually or press lt Find Devices gt to search for new devices in your local network Add Device Find Devices Name Address 10 test 192 168 2 33 Figure 12 Add Devices All steps are displayed on the left side of the Add Devices wizard During the process of adding devices the user can add devices automatically by selecting the Find Devices icon or manually by selecting the Add Device icon In such case the program displays the list of all devices currently not included in the inventory At the same time the program starts to discover new devices currently available in the network which is indicated at the bottom of the Find Devices window When the discovering process is finished the newly discovered devices are added to the list presented in the Find Devices window en Network Inventory 2 x In the Data Collecting step the user selects the audit collecting method Please see the chapter titled Auditing Methods on page 90 for detailed information on the subject It is recommended to read the chapter titled Configuring Windows Machines f
237. view from the program s main toolbar 2 Select the enabled extension in the Extensions section x 3 To view the list of devices already assigned to a given extension select the Show Only Devices with Assigned Data icon located in the Devices section 4 Select the desired device in the Devices section Information assigned to the selected device is presented in the Extension Details section Using Device Properties Extensions sm e 5 To remove device with assigned information click the Remove icon in the Devices section Alternatively right click the desired device and from the context menu select the Remove item Notes a Notice that removing device with assigned information from the particular extension does not removing device from the inventorying process The information entered on the Extension Details section of the particular extension can be assigned to one device only Managing Lookup Tables The lookup functionality is implemented in the program by using the predefined and custom created lookup tables Each lookup table consists of a column with desired values Managing lookup table values includes the following tasks e adding values representing custom information e changing previously entered values e deleting values from the list While the column or field is defined in the particular extension the user can select the predefined or previously created lookup table from the list available by clicking the Drop
238. w allows managing files added to the selected license Attached files are saved in the database and can be viewed on the machine where AdRem Network Inventory is installed In order to view attached files the appropriate software must be installed on this machine Attached files are listed in a convenient table format with the following columns Category specifies the category name defined by the user to which the attached file belongs Comment contains information entered by the user about the attached file Name specifies the file name and extension To manage files attached to a license 1 Click the Licensing button located in the main program toolbar and select the Licenses view The list of all licenses is presented in the All Licenses section 2 Double click the desired product from the list The License Properties window opens with the General tab selected 3 Select the Attachments tab 4 To add a new attachment click the Add Attachment icon and in the Add Attachment window select the desired file 5 To save a copy of an attachment on the local disk select it in the list and click the Save icon 6 To delete an attachment select it in the list and click the Delete icon 7 To view an attachment select it in the list and click the Show Attachment icon 8 To edit attachment properties select it in the list and click the Properties icon The Attachment Information window opens In the Category field sel
239. well as the number of network devices where the data is collected manually Device Models Displays model of particular device Devices Inventory Contains the number of network devices with their current audits statuses The number of network devices and their types discovered by the program is Device ypes presented in this panel Program Tour nm Name Devices with Changes Description Presents the number of network devices where recent changes in inventory information have been identified by the program based on performed audits Changes refer to software hardware and licensing information Domains and Workgroups Contains information about number of devices belonging to a given domain or workgroup within a selected view Manufacturers Presents the number of network devices of a given manufacturer Operating Systems Software Licensing The number of network devices and their operating system discovered by the program is displayed in this panel Presents the number of network devices with their current licensing statuses This panel contains information only for products for which the user selects the Managed or Prohibited option in the Product Licensing field Please see the chapter titled Adding New Products and Licenses on page 117 for more information The Time Machine icon located on the Views panel toolbar allows viewing the list of devices and inventory info
240. x64 Required any Found an acceptable version WI for Windows XP x64 Required any Found an acceptable version SQL Server 2008 Service Pack 1 Required any Found nothing Microsoft SQL Server 2008 Native Client x54 amp x64WOW Required any Found nothing Download Folder C Users admin Desktop Press the Next button to install the prerequisites Figure 1 Prerequisites e Components which are required by the program are already preselected In the case installation of the NET Framework is required the AdRem Network Inventory Setup automatically connects to the appropriate Internet location download it to the location presented in the Download File field and install on the machine Notice that connection to the Internet is required for downloading e Installing the MS SQL Server Express and MS SQL Native Client 10 included in the program package Installation Ea If no MS SQL Server family product is used on the Windows machine where the installation process is initiated the installation of the MS SQL Server Express is proposed The MS SQL Server Express is used in the program as Database Server and it is installed with default settings Therefore no configuration is performed by the user during the installation process To communicate with the Database Server the MS SQL Native Client is used It is provided in the program package and will be installed if no app
241. xt V ve ale Real number V V V Vv V True False V Attachment V dd dd Lookup V pt us the Attachment and Lookup fields are represented as text fields for the text fields the Maximum and Minimum functions give the highest and lowest results respectively according to the alphabetical order Between Aggregate and Group By columns exist the following dependencies e the grouping column selected in the Group By field cannot be the column for which the value is calculated from the aggregated function and vice versa e for the aggregate report there must be at least one column whose value is calculated from the aggregated function e for the aggregate report there must be no column whose value is not calculated from the aggregate function nor column which is not marked as a grouping one e report definition do not have to conatin the a grouping column In such a case the values of all columns must be calculated from the aggregate function o 8 To add a desired extension field to the report click the Add Field icon o 44 Using Device Properties Extensions 159 For the Filtered report type only the previously deleted fields can be added The Select Field window opens To delete desired extension field from the report select the field and click the Delete icon To move the selected field up or down in the list click Up or Down icon respectively Click Next 9 The Query Filter step allows the u
242. y presented views and select one of the for displaying Print View Allows printing the currently opened view Range Enables the user to select the report period Scope Opens the Change Report Scope window where the user can specify the scope for generating reports Inventory View The Inventory view presents inventory information of the network devices It contains the Views panel on the left and Devices panel on the right The Devices panel presents devices belonging to the view currently highlighted in the Views panel It contains the Overview Details and Reports panels 34 Network Inventory 2 x Views Panel The Views panel is located on the left of the Inventory view of the Network Inventory Console window By default the Views panel consists of the following sections All Devices Domains amp Workgroups Device Types Operating System Manufacturers and Custom Views When the Network Inventory Console is started for the first time the program has not polled devices for inventory data yet Therefore these sections are empty The All Devices view contains all devices selected by the user for inventorying The program collects inventory information based on audits performed on selected network devices If the user selects an automatic auditing method the program creates views within each section and assigns devices to them based on the collected inventory data except the All Devices and Custom Views
243. ype the Lookup table field became accessible 11 In the Lookup table field click the Down arrow icon and select the lookup table whose values will be available for selection in defined column field of created extension 12 If values in the created column or field are required select the Required check box 13 Click OK to finish defining column field properties and close the Column Field Properties window 14 Click OK to finish defining a new database extension The newly created extension is displayed in the Extensions section of the Device Properties Extensions window Notes Please note that after defining a field or column the only element that can be changed later is the field column name In the case of using the lookup table the field column type will be the same as the selected lookup table The program allows creating new lookup tables Please see the chapter titled Managing Lookup Tables on page 151 for more information Please see the chapter titled Entering Information in Extensions and Assigning it to Network Devices on page 147 for more information on the subject Deleting Extensions The user can delete extensions at any time However the process of deleting an extension causes that custom information included in this extension will also be permanently deleted To delete an extension 1 2 3 Select the Extensions view from the program s main toolbar Highlight the desired extension from the list Cl

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