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AlphaServer 300 User's Guide

1. Figure A 1 Motherboard Jumper Locations Table A 6 Motherboard Jumper Locations Smeer pre Funen oeseri 1 to 2 Mini console Leave at factory default 2 to 3 D Jump to main console 1 to 2 Boot floppy The DROM code uses J2 to determine whether an image from a floppy disk or the ias h ROM 2 to 3 D Normal flashROM load containing the console firmware should be loaded into memory and started 1 to 2 D Reset The front panel push button can be set to cause either a Reset or a Halt Interrupt Request 2 to 3 Halt Interrupt Request Technical Specifications A 5 Table A 6 Motherboard Jumper Locations continued Jumper Setting Function Desorption 1 to 2 D 2 to 3 1 to 2 D 2 to 3 1 to 2 3 to 4 5 to 6 Hang off 1 D Hang off 3 D Hang off 5 D 1 to 2 D Removed Removed 1 to 2 Hang off 1 D 1 to 2 D ao 2 to 3 D Default setting Enables flashROM writes Disables writes 267 MHz CPU Not used Not used 87332 Super I O chip 87312 Super I O chip 87332 Super I O chip 87312 Super I O chip Disables sensing for presence of external cable Enables sensing for the presence of an external SCSI cable 267 MHz CPU Unused A 6 AlphaServer 300 User s Guide Leave at factory default
2. Keyboard is connected to the mouse port Mouse is not connected Mouse is connected to the keyboard port Mouse driver not installed Mouse ball sticking Dead battery 5 6 AlphaServer 300 Users Guide Enter the keyboard password if supported by your operating system Connect the keyboard to the keyboard port Connect the keyboard to the keyboard port Connect the mouse and restart the operating system Connect the mouse to the mouse port and restart the operating system Install the appropriate mouse driver refer to your supplied application software documentation Clean the mouse Check that the air flow path is clear Make sure there are no materials blocking the input grill also check to see that the cables inside the system are properly dressed and not impeding the airflow Replace the lithium battery Use a Panasonic BR2032 CR2032 or equivalent see Chapter 4 Installing System Options Table 5 2 Disk Drive Troubleshooting Hard disk drive cannot Incorrect SCSI drive ID Set the SCSI ID Refer to the disk read or write information settings drive installation instructions Loose or incorrectly Make sure all cables are correctly installed cables installed Disk drive is not correctly Format and partition as required formatted or partitioned using the supplied operating system External drive not Turn it on powered up Floppy drive cannot read Diskette is not forma
3. Leave at factory default Leave at factory default Leave at factory default Leave at factory default J27 controls the automatic SCSI bus terminator If an external SCSI cable is attached to the SCSI connector the automatic SCSI terminator turns off Therefore the SCSI bus must be terminated at the end of the external bus When sensing is disabled J27 1 to 2 installed an external SCSI terminator is always required even if no external SCSI devices are present Leave at factory default B Updating System Firmware Introduction This appendix covers two main topics e Updating the ARC and SRM console firmware e Updating the firmware in PCI options that contain flashROMs In general the system firmware should be updated whenever the operating system is updated to ensure compatibility between the hardware and the operating system NOTE The user is responsible for performing system firmware updates The location of firmware updates is described in the next section Location of Firmware Updates Alpha systems firmware is distributed on the Alpha Systems Firmware Update CD ROM in conjunction with updates of the supported operating systems The latest Alpha systems firmware files can also be downloaded from the Internet e Using a World Wide Web browser use the following URL http ftp digital com pub Digital Alpha firmware e Using ftp open a connection to ftp digital com then go to pub Digital Alph
4. irq 0 3 lt gt Allows you to assign up to four IRQ interrupt request channels to the device use decimal IRQ levels rombase lt gt Specifies an address for ISA BIOS ext ROM Specifies length of ROM slot lt slot gt Allows you to enter a unique slot number for each ISA adapter You may assign the numbers in any order The slot number does not relate to a physical ISA adapter position Slot 0 is reserved for the local multiport adapter totdev lt gt Placeholder for you to keep track of the total number of devices specified by the sign at this slot Modify this for your own use Console Commands 3 21 Adding ISA Options to OpenVMS and Digital UNIX Systems When you need to add more than one ISA option of the same type to an AlphaServer 300 system running the OpenVMS or Digital UNIX operating system perform the procedure shown in Table 3 10 Table 3 10 Adding Options to OpenVMS or Digital UNIX Systems gt gt gt isacfg options Adds the new ISA option to the SRM console 3 4 5 configuration table using the appropriate command options gt gt gt init Typing init allows the changes to be used Configure the ISA option Use the manual that came with your ISA option to set the proper configuration Turn off the system and install the Refer to Chapter 4 ISA option Turn on the system and boot The operating system boots and sees the new ISA option 3 22 AlphaServer 300 User s Guide ISACFG Co
5. 250V 6A with plugcap appropriate for the country where used Getting Started 2 3 Installing Your System The AlphaServer 300 Installation Information accompanying your system shows the steps to follow when installing your system CAUTIONS 1 To ensure that your system is properly cooled make sure that air can freely flow into the front and out of the rear of the system unit 2 The system is designed to be placed horizontally on a desktop Do not use a stand or rack that would hold the system on its side Check to make sure that you received all your system components See Appendix D Equipment Log to list your equipment If something is missing please contact your distributor or Digital representative Position your system so that air can flow freely to and from the vents as shown in Figure 2 2 Figure 2 2 System Airflow 2 4 AlphaServer 300 User s Guide Connecting System Parts To connect the components of your AlphaServer 300 system perform the following steps 1 Confirm that the voltage selector switch matches your local voltage either 115 volts or 230 volts as Figure 2 3 shows Figure 2 3 Voltage Selector Switch CAUTION Improper voltage selection can damage the system s power supply 2 Ensure that the power switch is in the off out position Refer to your system s Installation Information for a view of the positions of this switch 3 Connect the mouse keyboard video cable and pow
6. 329 of 3052 bytes Video Option detected 10 BIOS controlled video card Press any key to continue Monday 11 11 1996 5 05 38 PM Devices detected by the firmware multi 0 video 0 monitor 0 multi 0 key 0 keyboard 0 multi 0 disk 0 fdisk 0 Removable multi 0 serial 0 multi 0 serial 1 scsi 0 disk 1 rdisk 0 RAW DEC RZ28B C ECO006 scsi 0 tape 5 tape 0 DEC TLZ06 C EC4BQOE scsi 0 cdrom 6 fdisk 0 Removable DEC RRD45 C EC 1084 EK gt Devices detected but not supported by the firmware Press any key to continue Monday 11 11 1996 5 05 38 PM PCI slot information Bus Device Function Vendor Device Revision Interrupt Device T ID ID ID Vector Type 0 6 0 1000 1 2 6 SCSI 0 7 0 8086 484 84 0 ISA bridge 0 11 0 1011 2 23 a Ethernet 0 12 0 1011 7 2 E emory 0 13 0 1011 d 22 9 VGA Press any key to continue Console Commands 3 5 Setting System Parameters Set Default Environment Variables The Set default environment variables command is located in the Setup menu Use this command to specify the location of the default system partition Press ESC to return to the previous menu Enter location of default system partition Select media SCSI Hard Disk Floppy Disk CD ROM Enter SCSI bus number 0 Enter SCSI ID 0 Enter partition must be FAT or NTFS 1 Set Default Configuration The Set default configuration command i
7. Abbreviation Meaning O o SCSI Small computer system interface SIMM Single in line memory modules The Digital UNIX and OpenVMS console firmware SROM Serial read only memory OpenVMS operating system Special Notices This guide uses four kinds of notices to emphasize specific information xii WARNING A WARNING indicates the presence of a hazard that can cause personal injury CAUTION A CAUTION indicates the presence of a hazard that can cause damage to hardware or that might corrupt software NOTE A NOTE gives general information such as compatibility with other products or pointers to other information HINT A HINT includes suggestions to make your computing tasks easier Additional Information Resources You may wish to consult the following information resource on your AlphaServer 300 system s AlphaServer 300 Installation Information order number EK AS300 IN presents a graphical overview of the AlphaServer 300 installation e AlphaServer 300 Service Information order number AK R2M9A CA provides troubleshooting and removal and replacement procedures presented as an on line help file e On the Internet go to http www digital com info alphaserver products html where you will find more information on Digital AlphaServer products Contact your distributor or Digital representative for other product related information xiii 1 System Overview Introduction This chapter describes t
8. Conventions used x Cooling 2 4 CPU Index 1 features 1 1 D Digital UNIX 2 8 installation C 5 shutdown 2 10 Drive bracket removing 4 17 E Environment variables 3 10 auto_action 3 15 boot_file 3 15 boot_osflags 3 15 bootdef_dev 3 15 console 3 15 control_scsi_term 3 15 ewa0_mode 3 15 modifying 3 16 os_type 3 15 pci_parity 3 15 setting 3 16 Equipment log 5 2 D 1 Error beep codes 5 9 Expansion board 4 11 installation 4 10 Expansion box connecting 4 29 F FDC cable layout 4 16 Features CPU 1 1 motherboard 1 1 PCI 1 2 Firmware update utility B 2 Firmware updates B 1 Flash update utility B 3 Formatting Index 2 arcinst C 4 G Graphics terminal 2 7 H Hard disk drive cables 4 20 installing 4 17 ICONFIG 3 17 ICONFIG utility 4 11 Indicators and controls 1 3 Initial troubleshooting 5 1 Input power requirements A 4 Install option module 4 10 Installation information 2 4 Internal SCSI cable layout 4 15 ISA configuration ISACFG utility 3 20 ISA configuration utiltiy 3 17 ISACFG utility 3 20 J Jumpers changing precautions A 4 halt request A 5 SCSI termination sensing A 6 L LED viewing ports 1 4 LEDs diagnostic 5 1 5 10 Lifting components 2 2 Memory banks 4 7 installing 4 7 Monitor adjustments 2 9 Motherboard features 1 1 Motherboard components 4 6 4 7 Motherboard jumpers A 4 N Network c
9. R Windows NT TM Version 3 5 System Processor 49128 Kb memory Checking file system on C The type of file system is FAT The volume is clean The screen then displays a Microsoft Windows NT Server graphic and the Welcome box appears Boot an Alternate Operating System The Boot an alternate operating system command is located in the Boot menu Use this command to select a boot selection identifier that is different from the default selection For example you could have multiple versions of Microsoft Windows NT installed each with its own unique boot selection identifier use this command to select the version you want to boot Manage Boot Selection Menu Reach the Manage boot selection menu from the Setup menu Use the manage boot selection menu to add change check delete dump list and rearrange boot selections Console Commands 3 3 Initially select Add a boot selection You are then prompted to select e A system partition for this boot selection The partition defined by the Set default environment variables command should be one of your choices e The osloader directory and name e Whether or not the operating system is in the same partition as the osloader e The operating system root directory e Aname identifier for this boot selection e Whether or not the debugger should be initialized at boot time After you have added a boot selection use the Check boot selections command to perform
10. if connected and video cable 3 Unlock the top cover by turning the key counterclockwise HINT Occasionally the top cover of the system is pushed back during shipping This can cause a misalignment of the locking mechanism which makes operating the key lock difficult To remedy this push the top cover toward the bezel this aligns the cover allowing you to operate the key lock properly CAUTIONS 1 To avoid system damage from static discharge touch bare unpainted metal on the system box before you touch anything inside the system 2 To avoid system damage from overheating be careful not to run the system without the top cover in place for extended periods of time 4 To remove the cover place your thumbs on the upper corners of the rear panel pull back on the cover sides and lift the cover off 4 2 AlphaServer 300 User s Guide Figure 4 1 Unlocking and Removing Top Cover Installing System Options 4 3 System Unit Components Figure 4 2 shows the location of the AlphaServer 300 system unit components Table 4 1 lists the system unit components Figure 4 2 System Unit Components 4 4 AlphaServer 300 User s Guide Table 4 1 System Unit Components Figure Legend Component 1 MAU provides twisted pair and ThinWire Ethernet connections optional 6 Optional CD ROM drive or other 5254nch halEsize dive s Storage bay for opona hard disk neh lowcprotie a OSS SSS Installing System Option
11. peripheral controllers from the slower ISA bus and connects them directly to a wider faster data path The result is faster data transfers for devices such as SCSI controllers and network interface cards a critical advantage when you are running I O intensive software PCI local bus features include Highest performance in the market today Best expandability for high performance peripheral devices Support for multiple bus masters 32 bit data transfer at 132 MB per second peak PCI to ISA bridge capability that allows you to use commonly available ISA options 1 2 AlphaServer 300 User s Guide System Front View Figure 1 1 is a front view of the system showing the location of the controls and indicators Table 1 1 describes these items Figure 1 1 Front Controls and Indicators Table 1 1 Front Controls and Indicators Figure Legend Control or Indicator Disk activity indicator Lights when a hard disk drive is in use 3 Reset button This button resets the system and causes the self test to run See Appendix A Technical Specifications for directions on setting the Reset jumper Floppy drive Location of 3 5 inch diskette drive Floppy eject button Push to eject the floppy disk S Power on off button Turns AC power on and
12. 300 System Specifics CPU central processing unit speed and model Table D 5 Installed Software Operating System or Version Date Application Software Number License Number Installed Table D 6 Additional Component Information Model Serial Component Vendor Number Number Date Installed D 4 AlphaServer 300 User s Guide A Abbreviations used xi Adding memory 4 7 Add on procedure expansion boards 4 10 ISA options on Digital UNIX or OpenVMS 4 11 memory 4 8 SIMMs 4 8 storage disks 4 12 ARC console autobooting 3 4 boot command 3 3 boot menu 3 2 boot menu functions 3 2 booting an alternate operating system 3 3 display hardware configuration 3 4 install new firmware 3 7 install Windows NT 3 7 main menu 3 2 manage boot selection menu 3 3 set default configuration 3 6 set default environment variables 3 6 setting system parameters 3 6 setup menu functions 3 2 supplementary menu functions 3 2 switching to SRM console 3 7 Index ARC menus 3 2 B Battery replacement procedure 4 26 type 4 26 5 6 Baud rates serial port 2 7 Booting Digital UNIX or OpenVMS 2 9 Booting Windows NT 2 9 C Cable layout 4 13 Compact disc drive installing 4 22 Computer equipment log D 1 initial troubleshooting 5 1 security 1 5 specifications A 2 top cover 4 2 troubleshooting 5 2 turning off 2 10 Console terminals 2 7 Console update utility B 2 Controls and indicators 1 3
13. Adding Memory Modules To add a set of memory modules SIMMs refer to Figure 4 4 which shows a view of the SIMMs from the front of the system as you perform the following steps 1 Remove the drive bracket to improve access See the section on Installing Storage Options in the Drive Bracket later in this chapter HINT If you are adding memory and adding a drive to the upper bay of the inner storage area at the same time add the memory SIMMs while the drive bracket is removed for easier installation If you are adding memory and adding a drive to the lower bay of the inner storage area at the same time however remove the SIMMs Then you can add the lower bay drive followed by the SIMMs 2 Install the SIMM into the socket at an angle Ensure that the notch is aligned with the protrusion in the bottom of the connector Rock the SIMM gently until it is seated evenly into the bottom of the socket Tip the SIMM upright until both metal retaining clips at the socket ends engage 3 Repeat steps 1 and 2 for the other two SIMMs 4 8 AlphaServer 300 User s Guide DEN M Figure 4 4 Memory Installation Installing System Options 4 9 Installing Expansion Boards The system features one PCI slot one PCI ISA combination slo
14. Battery The battery supplies power to the real time clock while the system is off If you find that when the system is powered on the time is incorrect you may need to replace the battery If this is necessary replace the lithium battery with a Panasonic BR2032 CR2032 or equivalent After replacing the battery you must reenter configuration and setup data using the ARC or SRM console Refer to Figure 4 22 when replacing the battery CAUTION If the battery is installed incorrectly there is danger of explosion Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to manufacturer s instructions Figure 4 22 Replacing the Battery 1 Gently pry the old battery from the battery holder 2 Insert the new battery positive side up into the holder 4 26 AlphaServer 300 User s Guide Replacing the System Cover After you have finished adding options follow these steps 1 Check all cable connections to ensure that the connectors are firmly seated CAUTION After adding options you might wish to test the system with the cover off in case you need to reconfigure jumpers or switches Take care not to run the system without the cover for an extended time because you risk damage from overheating 2 Position all cables so that they will not be pinched by the cover 3 Replace the system cover and slide it forward to engage it Be careful to ensure that the gas
15. Chapter 3 Console Commands for more information on environment variables Serial Port Connectors The serial port connectors consist of two 9 pin D subminiature connectors The baud rates supported by the system s serial ports are 50 75 110 134 5 150 300 600 1200 1800 2000 2400 3600 4800 7200 9600 19200 38400 and 57600 56000 with approximately 3 error and 115200 E Refer to your operating system documentation to confirm which baud rates are supported by your operating system Network Connection Connect your network interface cable to the appropriate port on your network module If you are using the Digital UNIX or OpenVMS operating systems the ThinWire port is selected by default You can change to the twisted pair port by entering the following SRM console command gt gt gt set ewa0_mode twisted See Chapter 3 Console Commands Getting Started 2 7 Installing the Operating System Digital UNIX and OpenVMS If you ordered a Digital UNIX or OpenVMS version of the AlphaServer 300 system your operating system came preloaded You may encounter a special circumstance that requires you to reload your operating system In such a case refer to your operating system documentation for information on loading Also refer to Appendix C Starting an Operating System Installation Microsoft Windows NT Server If you ordered a system with a Microsoft Windows NT license the operating system is not preloaded Ho
16. Device sss 4 29 External SESPOptionisy 65 220 ah ea A ek ied A a Mn cee ae 4 29 5 Troubleshooting TriteOGUCt ON 52 55 7155 c 5559227 ala a Ru 2273 let eniT ieir cata 5 1 Initial Troubl eshootin ginoes despots hes dusted hte E E hse E E aa E i 5 1 Equipment Dopa a r r E E E A E E A ASIa TEESE ESENE se 5 2 General Troubleshooting inea ao a LL A E N OSEE EEE 5 2 Error Beep Codes ocena iiare aE A ER E TANNA TaN 5 9 Diaenostic LEDS EAEE EEE E T T thie Tra 5 10 Location ofthe TB DS 2 and az ea reai Te aa a A a aE Aa LA nin Ate 5 10 Interpreting the LED Indicator Values sss sese eee eee 5 10 A Technical Specifications TiO CU CH OTS siie a a a a A TTT A 1 System Specifications sanoa tai e saeta oe eA E a NEST EAS aK EEOSE OSEE AES Ea TEE ECESE Ea A 2 Power Supply and Input Power Requirements sss esse sees ee eee eee eee eee A 4 Motherboard Jumpers tactics hibits Satelite ths sable el Mi ee ee etal A 4 B Updating System Firmware E Sela Te TIO I 32222463 etettetes Racestetecsthe TTT B 1 vii Location of Firmware Updates T B 1 Updating the Console Firmware sese sese seene B 2 Using the Flash Update Utility from the SRM Console sss B 3 Using the Flash Update Utility from the ARC Consdle sss sese B 5 Updating PCI Option Firmware eeeescssecsssecssseeseecscecseecseecseeceecsceseseeeseesesaeeeeeenaes B 5 PCI Firmware Update Procedure sss sss esse eee B 5 C Starting an Operating System Installation Introd ict
17. Table D 5 Additional components Table D 6 Equipment Log D 1 Table D 1 Hardware Components Vendor Model Serial Date Component Type Size Number Number Installed System unit Digital 250 Series AlphaStation System unit key number Monitor Powe if Installed diskette drive Additional storage device 1 Additional storage device 2 Additional storage device 3 Additional storage device 4 Use Table D 1 to keep track of your AlphaServer 300 system s expansion options The upper portion of the table shows the standard devices You can use the lower portion of the table to record the parameters of ISA devices you add to the riser card The columns refer to information entered into the SRM console during configuration Refer to the ICONFIG section of Chapter 3 for details on entering device parameters in the database D 2 AlphaServer 300 User s Guide Table D 2 ISA Equipment Configuration Membase and DMAmode IOBASE Memlen and chan kewaa f 0 fo 7 Powe mouss o lo Je eo a seater com o fas seat tine coma o fare ooo eaen ern o ase OOo o a m nr o fo 2 H i a ot ea e E RR RS A Table D 3 SCSI Addresses Address Device Le i es ree Le Se Ls Dooe ooo a E EE S S See Chapter 3 Console Commands for more on obtaining configuration information for your system Equipment Log D 3 Table D 4 Hardware Configuration AlphaServer
18. ania 3 4 Display Hardware Configuration sss sese ee eee 3 4 Setting System Parameters T 3 6 Set Default Environment Variables cee e eee 3 6 Set Default Configuration cee eee eee eee eee 3 6 Other Menu FUNC SLT 3 7 Install N w Firmware inian o Tano aeteche cis leavin iain 3 7 Install Windows NT from CD ROM 3 7 Switching from ARC to SRM Console sese eee 3 7 IRM R Ere o TO A E E E veces sie vbsesdaveetes SEE peausecegsuetedepess 3 8 SRM Console Conventions sss ssss sees ese eee rese eeee seer reenn nner 3 8 SRM Console Special Characters sss ssss sees seee reenn nenen nnn 3 9 Boot Commande dasr hissed pales kad Kadd Kai r a Sabi das sone peau 3 10 Boot Command Examples sss sees 3 11 Show Command s cca neve alte eae heal en hei ie aves 3 12 Show Command Examples T 3 13 Set Command 705 555 2005 sobs eveies lave a a ay avast eesti ees bes attevelee babes eeu este h bees 3 16 Set Command Examples 4 c2 52 0 053 ik Mate nua Me en ernst eis 3 16 Switching from SRM to ARC console sees 3 17 ISA Confipuration Utilities ise 99 mc 22 r 02 aa ienet aa E ea alas dais BRT oi 951 3 17 IEC ONFIG UHI ieioea Z TNGT ghee a aa ES a e S e 3 17 Using the Built in ICONFIG Scripts sss see sees eee eee 3 18 Adding Options Manually sss sese 3 18 ISACEG Utility 5429279422218 e EE AE Oi dR 201 AE N Ra 3 20 Command Formate eree a TEE E E e E e testes BA ra Shera Sad Pale 3 20 Adding ISA Options to OpenVMS and Digital UNIX Systems sssr 3 22 ISACFG Command Ex
19. bootdef_dev and boot_osflags See Chapter 3 Console Commands Table 5 1 System Troubleshooting continued System does not boot continued Target boot device not listed in show device show config SRM or Display Hardware Configuration ARC Environment variables incorrectly set Hard disk drive is not correctly formatted or the requested partition does not exist There is no software on the requested partition Loose cables SCSI drive jumpers incorrectly set SCSI bus termination incorrectly set Windows NT From the Boot menu select Supplementary menu then select Setup the system select Set default environment variables Refer to Chapter 3 Console Commands then Format the hard disk drive or correctly partition the hard disk drive using the supplied software Install software on the requested partition Secure all cable connections Check all SCSI devices for incorrect or conflicting IDs Refer to the hard disk drive documentation Check that SCSI bus is properly terminated See the General Information on Installing Drives section of Chapter 4 Troubleshooting 5 5 Table 5 1 System Troubleshooting continued No response to keyboard commands No response to mouse commands Fan failure System forgets NVRAM settings environment variables or the time of day while powered off Keyboard is password protected Keyboard is not connected
20. box Table 4 3 though 4 5 list the cable components Installing System Options 4 13 Figure 4 7 Power Cable Layout Table 4 3 Power Cable Layout Power supply Four power cables are shown going to the motherboard Future versions may have only three cables CD ROM drive optional Floppy diskette drive Inner bay upper device position typically a hard disk Inner bay lower device power connector unused in this example 4 14 AlphaServer 300 User s Guide Figure 4 8 Internal SCSI Cable Layout Table 4 4 Internal SCSI Cable Layout Figure Legend Component rs i el Outer bay lower position SCSI device In this example because this is the last device on the bus this device furnishes termination for the internal SCSI bus Inner bay upper position SCSI device SCSI cable connector unused in this example Motherboard SCSI connector Installing System Options 4 15 Figure 4 9 FDC Cable Layout Table 4 5 FDC Cable Layout Figure Legend Component Power supply 3 5 inch floppy diskette drive in outer bay upper position 3 FDC floppy disk controller cable connector This can be used for a tape drive or a second floppy drive Motherboard floppy disk controller connector 4 16 AlphaServer 300 User s Guide Installing Storage Optio
21. devices are not capable of being probed for configuration information by the Digital UNIX or OpenVMS operating systems Therefore you must configure ISA option information manually before installing a new ISA option module on an AlphaServer 300 system running either Digital UNIX or OpenVMS There are two SRM utilities that can be used to configure ISA options the ICONFIG utility and the ISACFG utility e The ICONFIG utility is a subset of the ISACFG utility ICONFIG contains scripts to configure one module of each of the three following types DE205 Ethernet card PBXJA AA sound card and PB2GA FB graphics card s The ISACFG utility is a command line utility It is useful for configuring more than one ISA module of each type for example a second DE205 card or two non Digital ISA options The ICONFIG utility and the ISACFG utility are described in the following sections ICONFIG Utility To start the ICONFIG utility type iconfig at the SRM console prompt The following display appears Note that the ISA options shown below are factory configured and cannot be deleted ISA CONFIGURATION UTILITY Name I O MOUSE 60 KBD 60 COM1 3f8 COM2 2 8 LPT1 3be FLOPPY 3 0 HELP Enter up to 15 IRQ DMA Mem 2 1 1 4 3 7 6 char device name Length Enabled KKKKKK Console Commands 3 17 KEY HELP Arrows TAB to move RET once to submit entry RET 2nd time to exit Using the Built in ICONF
22. lists the input power requirements Table A 5 System Input Power Requirements Rated Voltage Range Rated Input Operating Frequency Current Range 100 volt AC 120 volt AC 47 Hz 63 Hz 220 volt AC 240 volt AC 47 Hz 63 Hz 1 Includes outlet current Motherboard Jumpers Jumper pins allow you to set specific system parameters Do this by changing the pin location of jumpers the small plastic encased shorting plug that slips over the pins To change a jumper setting use your fingers or a pair of needle nose pliers to remove the jumper from its current location Place the jumper over the two pins designated for the desired setting Press the jumper evenly onto the pins Be careful not to bend the pins Jumpers J2 J3 and J27 may be of interest to the user all others should remain at factory default Figure A 1 shows the locations of the motherboard jumper pins Table A 6 lists the motherboard jumpers and factory default settings Notice that the square pin of each jumper block is pin 1 CAUTION Do not touch any electronic component unless you are safely grounded Wear a grounded wrist strap or touch an exposed metal part of the system unit chassis A static discharge from your fingers can permanently damage electronic components A 4 AlphaServer 300 User s Guide J21 Olojo
23. pin high density type SCSI connector 3 Terminate the new end of the bus at the last external SCSI device using the appropriate terminator Make sure that any other external SCSI devices have their terminators removed or disabled Installing System Options 4 29 NOTE If you remove an external SCSI cable from the rear panel SCSI connector the external port is automatically terminated Figure 4 24 Connecting Printer and SCSI Cables 4 30 AlphaServer 300 User s Guide 9 Troubleshooting Introduction This chapter describes system troubleshooting as well as error beep codes and diagnostic LED codes E Refer to the documentation supplied with additional options if you are experiencing problems with specific options that you have installed Initial Troubleshooting Follow these general procedures to troubleshoot your AlphaServer 300 system initially 1 Check that the power indicators are on and that the fan is running 2 Check the power indicator on the monitor Also check the monitor keyboard and mouse cables to ensure that they are connected and seated properly 3 Press the Reset button If your system fails to boot turn it off wait 20 seconds and then turn it back on 4 Make sure that all cables and connections are secure 5 If the operating system has not loaded after 2 minutes see the diagnostic LEDs section of this chapter 6 Contact Digital Services or your service provider for software or hardwa
24. power Leave Cycling power after selecting the OpenVMS or the system off for 20 seconds Digital UNIX console results in the system s restarting with the SRM console running Insert the OpenVMS CD ROM into CD ROM drawer closes the CD drive At the SRM prompt type List of devices displays gt gt gt show dev dka0 0 0 6 0 DKAO RZ26L 441A dka400 4 0 6 0 DKA400 RRD43 3213 dva0 0 0 0 1 DVAO From the SRM console boot the Installation information is displayed and you are OpenVMS CD ROM prompted to select an option For more gt gt gt boot flags 0 0 dka400 information refer to the OpenVMS Installation Guide C 6 AlphaServer 300 User s Guide D Equipment Log Introduction With the Equipment Log you can gather information that you may need if problems occur with your system and you need to call your service representative or Digital Equipment Corporation for assistance Use the Equipment Log to record information about your system hardware and software components Update the Equipment Log when you add options Equipment Log The log consists of six tables which you can use to record the following information Your system s hardware components Table D 1 Your system s ISA equipment configuration for your system Table D 2 Your SCSI device address settings Table D 3 Your system s system hardware configuration Table D 4 The operating system or application software installed on your AlphaServer 300 system
25. protocol s that will be used for a network boot Values may be mop or bootp halt Forces the bootstrap operation to halt and invoke the console program after the image is loaded and the page tables and other data structures are set up lt boot_device gt Specifies a device path or list of devices that the firmware will attempt to boot Use the set bootdef_dev command to set an environment variable that specifies a default boot device 3 10 AlphaServer 300 User s Guide Boot Command Examples Table 3 4 SRM Boot Command Examples gt gt gt boot Boots the system from the default boot device gt gt gt boot file dec2 sys ewa0 Boots the file named dec2 sys from Ethernet port ewa0 gt gt gt boot protocol bootp ewa0 Boots using TCP IP BOOTP protocol from Ethernet port ewa0 gt gt gt boot flags 0 1 Boots the system from the default boot device using flag settings 0 1 gt gt gt boot halt dka0 Loads the image from disk dka0 but remains in console mode Console Commands 3 11 Show Command The show command displays the current value of a specified environment or displays information about the system The syntax of the show command is show config device map memory pal version lt envar gt The show command options are described in Table 3 5 Environment variables are listed in Table 3 6 Table 3 5 SRM Show Command Options config Displays the current memory configuration PCI logical slo
26. 0 4 0 6 0 RRD43 Bus 00 Slot 07 Intel SIO 82378 Console Commands 3 13 Bus 00 Slot ewa0 0 Bus 00 Slot 10 Digital Network Controller 0 10 0 11 Digital 08 00 2B Controller Type Enable BaseAd ISA Slot Dev Name U Q MOUSE Embedded 1 KBD Embedded 2 COM1 Embedded 3 COM2 Embedded 4 PT1 Embedded 5 FLOPPY Embedded 2 U gt gt gt show langua 36 ge Yes 60 Yes 60 Yes 3f8 Yes 2f8 Yes 3bc Yes 3f0 PCXBJ Singleport Yes 530 E2 1C 25 L ZLXp Graphics IRQ DMA 12 1 4 3 7 6 2 9 0 Notice that 36 corresponds to the value in Table 3 6 in this case English American is the default language Other environment variables can be specified gt gt gt show consol graphics e 3 14 AlphaServer 300 User s Guide Table 3 6 SRM Environment Variables Variable Description auto_action Sets shows the console action following an error halt or power up The action can be halt boot or restart Halt is the default boot_file Sets shows the file name to be used when a bootstrap requires a file name The default setting is null boot_osflags Sets shows additional parameters to be passed to system software When using OpenVMS software these parameters are the system root number and boot flags The default setting is 0 0 console Sets the console output to either the COMI serial port or the graphics controller Unused in the AlphaServer 300
27. 400 B 4 0 RODISK HostID B 7 INITR Updating System Firmware B 5 3 Type the following gt gt gt boot gt gt gt boot f1 0 A0 dka400 or f1 0 A0 dkb400 Either device can be used The system INIT S CPU displays the following AUDIT_CHECKSUM_GOOD AUDIT_LOAD_BEGINS AUDIT_LOAD_DONE BOOTFILE 4 Enter the name of the PCI update directory and filename BOOTFILE ALPHA200 AS200_PCI_V1_2 EXE NOTE The file name may change with new firmware releases Refer to the documentation that comes with the Alpha Firmware Update CD ROM The boot file is loaded and the system displays the PCI Loadable Firmware Update Utility banner utility commands and then the UPD gt prompt XXX PCI Loadable Firmware Update Utility V1 2 Function Description Display Displays the system s configuration table Exit Done exit LFU reset List Lists the device revision firmware name and update revision Update Replace current firmware with loadable data image Verify Compares loadable and hardware images or Help Scrolls this function table UPD gt 5 Enter the following to list the devices and revisions UPD gt list B 6 AlphaServer 300 User s Guide Device Current Revision Filename pkao A06 dfpaa_fw fwa0 2 45 kzpsa_fw Enter the following to update the PCI firmware UPD gt update Update Revision A07 2 46 WARNING updates may take several minutes to complete f
28. AlphaServer 300 User s Guide Order Number EK AS300 UG A01 Digital Equipment Corporation Maynard Massachusetts November 1996 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document The software if any described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license No responsibility is assumed for the use or reliability of software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies Restricted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 Gi of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Copyright 1996 Digital Equipment Corporation All Rights Reserved The following are trademarks of Digital Equipment Corporation AlphaGeneration AlphaServer DEC Digital OpenVMS ThinWire and the DIGITAL logo The following are third party trademarks Microsoft and Windows NT are registered trademarks of Microsoft Corporation UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Ltd All other trademarks or registered trademarks are the property of the
29. C 20402 Stock No 004 00398 5 All external cables connecting to this basic unit need to be shielded For cables connecting to option boards see the option manual or installation instructions This digital apparatus does not exceed the Class B limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications Acoustics Preliminary Declared Values per ISO 9296 and ISO 7779 1B 10dBA Sound Power Level Sound Pressure Level Lw Ad B Loam dBA operator position Operate Idle Operate Table of Contents Preface 1 System Overview Wtf OCU CHO se vccssctetenvantetsen ted dete tee cxete dee sneha lee REEERE SERERE EEE E EE E EEEE REE SECER EE EREE PE EEEE vigthaeentateds 1 1 Motherboard jei ssccsnscocetaa sees etencesccauetencees cosvacda ceavcteevas cddeevas cdandearccavsuacevyediacesscddaces E 1 1 PCT AreHite Cresco ecto sen ois eo ce 0k ec Nh tected ak a a eha Tad Teads 1 2 System Front TTT 1 3 System REAL VIEW T 1 4 Security Features onnie rea vee nasi elee vale ih eee eh ian 1 5 Chassis LOCE vise ceca seesa iit eet e ai cee aaah epee tn Aa a eek eae nee nee aaa 1 5 Security Loops TTT 1 5 PASS WOES TT 1 5 2 Getting Started Ies Te ST viseyceteseiceedecaases vesdaveanciavetaccdeevea deveecenedavstaa EE dae eviadedeevavidauses ccletuerecavvdencoueees 2 1 Before Starting Your Systemes arrainei eip ionen Shoes seh aa lnin ee steve std oes Covet seestea tees 2 2 Identif
30. C 2 AlphaServer 300 Users Guide If you are installing the operating system on a disk that has not been partitioned and formatted follow the procedure in Table C 2 Table C 2 Setting Up Partitions for a Windows NT Server Installation If the ARC advanced RISC computing console is running go to step 2 If the SRM system reference manual console is running at the gt gt gt prompt type gt gt gt set os_type nt Then cycle the system s power Leave the power off for 20 seconds From the ARC console select Run a Program At the prompt type cd alpha arcinst Choose Configure Partitions Choose Create Partition Cycling power after specifying an os_type of nt results in the system restarting with the ARC console running You will know that the ARC console is starting when the screen turns blue You are prompted for the program name ARCINST the ARC installation program provides a means to partition and format the disk for NT prior to installing Windows NT If you see receive a Pathname is not defined error go to the ARC console Setup menu and select Set the environment variables Select CD ROM then enter the SCSI bus number and ID of the CD ROM drive Next select Set the default configuration and follow the steps Save the changes and repeat step 4 Partition menu displays choices that allow you to create delete or make an existing partition into a system partition A list of available targ
31. CPU jumping to bootstrap code Hh H Updating System Firmware B 3 a U D Ke G Vv yVZA0gZgguneres pu version 959328854 Firmware Update Utility V2 9 System Type AlphaServer 300 pdate Rify t W mp RBose Verbose bug Debug He E ou Hoc a Gl NOTE The commands displayed above can be entered on the utility command line The update command must be entered in full The other APU commands can be abbreviated The minimum characters required are shown in capital letters Commands such as Dump List Show and Verify must have verbose mode enabled for their output to be displayed Type the Verbose command at the Apu gt prompt to enter verbose mode 4 To update the firmware type update The following information will be displayed A A A A A A A A B as the firmware is being updated pu gt update PU I ROM 0 1 Contents will be destroyed PU I Are you ready to Program Device y n y PU I Programming device PU I Programming device completed PU I Programming device PU I Programming device completed pu gt Use the verify command to verify the integrity of the SRM firmware First enable verbose mode by typing verbose then type verify Apu gt verbose Apu gt verify 4 AlphaServer 300 Users Guide 6 To exit the update utility cycle the power Leave the power off for at least 20 seconds before turning it back on
32. IG Scripts There are three types of options that can be configured into the AlphaServer 300 system using a built in script the DE205 Ethernet module PBXJA AA sound module and PB2GA FB graphics module MACH 64 You can use a script to configure only one module of each type Enter the help scripts command to view the available scripts Note that the PCXDF AA fax modem module is not supported on the AlphaServer 300 gt gt gt help scripts NAME scripts FUNCTION These scripts are used to set up the system configuration SYNOPSIS Available scripts add_de205 Adds DE205 module add_fax Adds FAX module add_sound Adds SOUND module add_mach64 Adds ATI MACH64 module To add a module type the script name You must also type init to submit the entry For example add a PB2GA FB MACH64 graphics module as follows gt gt gt add_mach64 gt gt gt init After the system initializes type iconfig to view the configured options The MACH64 module now appears in the display and you can turn off the system and install the module Adding Options Manually If you are configuring more than one of the same type of ISA option for example two non Digital Ethernet options you must enter the configuration information manually 3 18 AlphaServer 300 User s Guide NOTE Type information carefully If you make a typing error you cannot correct it Type Ctrl X to exit the utility Then type iconfig and begin aga
33. One a 22 ce its teckel ag hig hae he ee ei ae ae etn ee ea at C 1 Starting a Windows NT Installation sss sese eee eee eee C2 Starting a Digital UNIX Installation sss sees C 5 Starting an OpenVMS Installation sss sese eee eee eee C 6 D Equipment Log AntrOducti onl e sete E E hoes eel a ho oe ees eee ee es HRA ae D 1 Equipment E TTT D 1 Index viii Preface Welcome to the AlphaServer 300 System This guide introduces the AlphaServer 300 system Use the information here to start use update troubleshoot and configure your AlphaServer 300 system You can also find general information on the system components technical specifications and console commands Audience If you are operating configuring or adding options to the AlphaServer 300 system the information included here is helpful to you Organization of the Information This information for users covers the following topics see the Table of Contents for a detailed listing Chapter 1 System Overview Motherboard keyboard system controls indicators ports and connections Chapter 2 Getting Started Installing starting restarting and turning off the system Chapter 3 Console Commands Basic commands for ARC and SRM consoles Chapter 4 Installing System Options Installing hard disk compact disc and tape drives memory option cards printer cable and external SCSI cable Chapter 5 Troubleshooting Possible causes and actions to solve problems A
34. OpenVMS and Digital UNIX operating systems follow these steps from the Boot menu Select the Supplementary menu Select the Setup menu Select Switch to OpenVMS or Digital UNIX console Choose which operating system should be launched at the next power cycle Select the Setup menu Power cycle the system to implement the change leave the system off for at least 20 seconds Console Commands 3 7 SRM Console The SRM console supports the OpenVMS and Digital UNIX operating systems The SRM console is a command line interface For a complete list of SRM commands type help at the SRM prompt gt gt gt This section describes console conventions special characters environment variables and the following commands e boot e set e show This section also describes two SRM utilities that are used to configure ISA options e iconfig e isacfg SRM Console Conventions Table 3 1 SRM Console Conventions C L S Command qualifiers or options Prefix with a space and a dash Numbers Hexadecimal unless otherwise specified Note that registers such as RO R31 are shown in decimal notation 3 8 AlphaServer 300 User s Guide SRM Console Special Characters Table 3 2 SRM Console Special Characters CharactorKeyis Function SSCS Cs B or up arov Cot Ctrl E Moves the cursor to the end of the line Ctrl F or right Moves the cursor right one position arrow Ctrl H Moves the cursor to the beginnin
35. Using the Flash Update Utility from the ARC Console To update the firmware from the ARC console do the following 1 Insert the Firmware Update CD ROM into the CD drive Or insert the firmware update floppy into the diskette drive 2 From the ARC Boot Menu select Supplementary menu 3 Select Install new firmware and complete the update procedure by going to step 4 in the previous section Using the Flash Update Utility from the SRM Console Updating PCI Option Firmware Some PCI options have firmware on board that should be updated when the system firmware is updated Examples include the PCI DFPAA FDDI option device name fwa0 and the PCI KZPSA option device name pka0 The options can be updated in either of two ways 1 Booting the PCI Loadable Firmware Update Utility from the Alpha Systems Firmware CD ROM This procedure is described below 2 Booting the PCI Loadable Firmware Update Utility from the network This procedure is described in the firmware release notes for this system available on the Internet The next section describes how to update the PCI firmware using the Firmware Update CD ROM PCI Firmware Update Procedure 1 Insert the Alpha Systems Firmware Update CD ROM 2 Usethe show device command to identify the device ID of the CD ROM drive gt gt gt show device BOOTDEV ADDR DEVTYPE ESAO 08 00 2B 12 00 9C DKA100 A 1 0 Disk DKA400 A 4 0 RODISK HostID A 7 INITR DKB
36. _action halt Insert the Digtial UNIX for Alpha Systems CD ROM into the CD At the SRM prompt type gt gt gt show dev From the SRM console boot the Digital UNIX CD ROM gt gt gt boot dka400 Starting a Digital UNIX Installation Table C 3 Starting a Digital UNIX Installation Selecting Switch to Digital UNIX will cause the system to run the SRM console after the next power cycle Cycling power after selecting the OpenVMS or Digital UNIX console results in the system s restarting with the SRM console running Halts the system at the console prompt each time the system is turned on crashes or when the reset button is pushed CD ROM drive is ready List of devices displays dka0 0 0 6 0 DKAO RZ26L 441A dka400 4 0 6 0 DKA400 RRD43 3213 dva0 0 0 0 1 DVAO Installation information is displayed and you are prompted to select an option For more information refer to the Digtial UNIX Installation Guide Starting an Operating System Installation C 5 Starting an OpenVMS Installation Table C 4 Starting an OpenVMS Installation If the SRM console is running goto Selecting Switch to OpenVMS causes the step 3 system to run the SRM console after the next If the ARC console is running from power cycle the Boot menu select the Supplementary menu then select Set up the system From the Setup menu select Switch to OpenVMS or Digital UNIX console Select Switch to OpenVMS Cycle the system s
37. a firmware Updating System Firmware B 1 New firmware released between shipments of the Firmware Update CD ROM is available in an interim directory pub Digital Alpha firmware interim Before you download firmware files from the Internet be sure to read the readme html or readme txt file which explains how to download and use the firmware files Updating the Console Firmware The console firmware on the AlphaServer 300 system is updated by means of an update utility APU The update utility contains three images the update utility itself the SRM image and the ARC image The update utility can be run from either the SRM console or the ARC console If you are using the Firmware Update CD ROM install it in the CD drive If you are using floppies install the floppy in the system s diskette drive The SRM console uses an update floppy with an Alpha boot block The ARC console uses a FAT formatted update floppy Be sure to install the correct floppy for the console you are using to perform the update Note A flashROM write enable jumper J4 is located on the motherboard and is set by default to enable updates If you have any problems updating firmware check the jumper to ensure that it is set properly See Appendix A for the location of the jumper The next sections describe how to update the console firmware using the Firmware Update CD ROM If you are using an update floppy the procedure is the same except that you enter a diff
38. amples eeeceseccescecesessceecsseecseecsaeecsaeesaeessaeeseeesaeeeses 3 23 vi 4 Installing System Options TnitrOd uct oni Foyisies Bei esateosens Rib R cosets Ras she diene Rides era aches ae iA 4 1 Removing the Top Coye s e STT aR TAE eSa dade 7 TER oaar oTo 4 2 System Unit Compotients oe Ae util eee obese diode Mac Re S 4 4 Motherboard jiane eTa E E A A O A REE 4 6 Installing Additional System Memory sss sese sese eee eee 4 7 Addis Memory Modutles cncisccei ie neanind widen Aion Asn iad 4 8 Installing Expansion Te sii ail thts neee ehane aaa helt eh eee 4 10 General Information on Installing Drives cee eeeeeseeceeeceseecneeceseeesceceseeeseeceseeesneeseeesaes 4 12 SCSI Bus Len Sth sess ce cceescscscdsahesscessehs cous ues ros e aeee eS EES o iS teeta da devsgbaFevabesacedtes 4 12 Internal SCSI Termination oror eers leza ROSTET raTa A eE EOST EAE ETT 4 12 Ext mal SCST Terminator iiis6 ig Maes tii a aeei a e A E O A ons 4 13 Cable Fayout aiin ea E E a EE EET E E AEE 4 13 Installing Storage Options in the Drive Bracket sse eee eee 4 17 Storage Baye vaiss sis diaciss dished oa A EE Ea atts EESE O O EEEE EEEE onl EEEE 4 22 Replacing the Battery ii tice e sith N Sh al sie a a eh a as Se 4 26 Replacing the System Cover mni hentai THRTR estes sia nda OZ SaO R iR 4 27 Connecting Extermal Optom iesi yite 5 hecsctavnsibs As dusescuslestveusis favsbussoes gobedessovslabes cee 4 29 Cabling for a Printer or Other Parallel
39. at The syntax of the ISACFG command is isacfg slot lt slot gt dev lt device gt all rm mk mod lt field gt lt value gt The ISACFG command options are described in Table 3 9 Table 3 9 SRM ISACFG Command Options all Shows the entire configuration table Overrides all other commands dev lt dev gt Optional defaults to 0 if not entered On a multifunction or multiport adapter this specifies the device on the adapter dmachan 0 3 lt gt Allows you to specify up to four DMA direct memory access channels for the device dmamode 0 3 lt gt Allows you to specify the DMA type for dmachan 0 3 DMA modes are 1 Block 2 Demand 4 Single 8 Cascade enadev lt gt Allows you to specify whether an entry is enabled or disabled Disabled devices are not used in resource allocation calculations The possible values are 0 No disabled 1 Yes enabled 3 20 AlphaServer 300 User s Guide Table 3 9 SRM ISACFG Command Options continued etyp lt gt Defines an entry type for this entry The sign can be 0 Causes the entry to be deleted 1 Single option 2 Embedded multiport device 3 Multiport option device handle lt string gt Binds a name to the driver up to 15 characters Initializes the configuration table to the default settings iobase 0 5 lt gt Specifies up to six I O base registers in hexadecimal for a particular device entry
40. ck of your system box When this lock is in the locked position the system box cover cannot be removed Store the key in a safe place Security Loop The security loop discourages theft of your system unit The loop is designed to be used with a padlock and secure cable Passwords For additional security most screen saver and pause screen displays can have password protection enabled System Overview 1 5 2 Getting Started Introduction Your AlphaServer 300 system is a high performance system that uses the latest microprocessor technology This chapter describes how to install turn on boot and turn off your AlphaServer 300 system Figure 2 1 shows a typical AlphaServer 300 system Figure 2 1 AlphaServer 300 System Getting Started 2 1 Before Starting Your System Before starting your system perform the following steps 1 Read and understand the information supplied with your system 2 Select a well ventilated site near a grounded power outlet and away from sources of excessive heat The site should also be isolated from electric noise for example spikes sags and surges produced by devices such as air conditioners large fans radios and televisions 3 Save all shipping containers and packing material for repackaging or moving the system later NOTES 1 Do not install optional hardware or application software until you have started your system and verified that the base system is worki
41. er cords to the system components as Figure 2 4 shows Getting Started 2 5 R CA TECA e CK A S A Er Ea AS CES o C St o MD Oue Se oc ke pS gt gt i Figure 2 4 Connecting Cables and Power Cords 4 If you have an external SCSI device or SCSI storage box connect the SCSI cable to the SCSI port on the rear of the system See the SCSI termination section in Chapter 4 2 6 AlphaServer 300 User s Guide Console Terminals The AlphaServer 300 system supports two types of console terminals a graphics terminal and a serial terminal The console terminal is used to configure the system and boot the operating system From the console terminal you can issue commands to the system when the operating system is not running If you are using the Windows NT operating system a graphics terminal is required If you are using either OpenVMS or Digital UNIX the terminal may be graphics or serial e The graphics terminal attaches to the graphics adapter card on the back of the system This terminal is shown on the right side of Figure 2 4 The console environment variable should be set to graphics e The serial terminal attaches to the COM1 port on the back of the system This terminal is shown at the bottom of Figure 2 4 The console environment variable should be set to serial S See
42. erent device ID B 2 AlphaServer 300 User s Guide Using the Flash Update Utility from the SRM Console To update the firmware from the SRM console do the following 1 Insert the Firmware Update CD ROM into the CD drive 2 Type the show device command to determine the device ID of the CD drive gt gt gt show device dka0 0 0 6 0 DKAO RZ26L 440C dka400 4 0 6 0 DKA400 TOSHIBA CD ROM 0064 dva0 0 0 0 1 DVAO ena0 0 0 1 1 ENAO 08 00 2B 38 67 6B pka0 7 0 6 0 PKAO SCSI Bus ID 7 3 Boot the Firmware Update Utility CD ROM using the device ID displayed in step 2 If you are using the update floppy the device ID would be dva0 gt gt gt b dka400 You should see a display similar to the following while the update utility is loading and executing Bootfile alpha200 as200_v2_8 exe bootstrap code read in base 11e000 image_start 0 image_bytes ea800 initializing HWRPB at 2000 initializing page table at 110000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code ff fe fd fc fb fa f9 f8 7 f 6 5 f df ece ed ec f4 eb a e9 e8 e7 e5 X3 7 10895 built on Sep 13 1994 at 11 29 42 gt gt gt Execute Update Sequence Update Script Complete boot pmem 180000 flags 0 0 bootstrap code read in base 180000 image_start 0 image_bytes 800000 initializing HWRPB at 2000 initializing page table at 710000 initializing machine state setting affinity to the primary
43. et devices displays Scsi bus 0 Identifier 0 Disk 0 scsi 0 disk 0 rdisk 0 Identifier is the ID of the SCSI device drive 0 in this case Starting an Operating System Installation C 3 Table C 2 Setting Up Partitions for a Windows NT Server Installation continued 7 Select the desired target device A prompt for partition size displays The system partition should be 6 MB Enter the desired partition size of Partition successfully created your C drive minus 6 MB Press any key to continue Do you want to make this the system partition y n te n and press return Partition formatted successfully 11 Press any key to continue Configure Partitions menu re displays Choose A list of available target devices displays Create Partition 13 Select the desired target device A prompt for partition size displays Enter 6 MB as the desired partition Partition successfully created size of your D drive i Press any key to continue Do you want to make this the system partition ony Se a C 4 AlphaServer 300 User s Guide If the SRM console is running go to step 3 If the ARC console is running from the Boot menu select the Supplementary menu then select Set up the system From the Setup menu select Switch to OpenVMS or Digital UNIX console Select Switch to Digital UNIX Cycle the system s power Leave the system off for 20 seconds At the SRM prompt type gt gt gt set auto
44. fications A 2 System unit components 4 4 4 5 T Top cover 4 2 removing 4 2 unlocking 4 2 Troubleshooting boot device not listed 5 5 boot problem 5 4 computer 5 2 dead battery 5 6 disk read and write problem 5 7 display problems 5 8 initial 5 1 Index 4 keyboard 5 6 monitor power indicator problem 5 8 mouse 5 6 system forgets settings 5 6 Turning off system 2 10 U Unlocking top cover 4 2 Update utility B 2 Updating PCI options firmware B 5 V Ventilation 2 4 Voltage selector switch 1 4 2 5 W Windows NT 2 8 arcinst C 3 creating partitions C 3 partitioning the disk C 3 shutdown 2 10 starting an install C 2
45. g of the line Ctrl O Stops console output Ctrl S XOFF Stops the flow of data to the console Ctrl U or Ctrl Deletes the entire line D Ctrl Q XON Resume flow of data to the console Ctrl R Retypes the current command line Console Commands 3 9 Boot Command The boot command performs the following functions e Initializes the processor e Loads a program image from the specified boot device e Transfers control to the loaded image The syntax of the boot command is boot file lt filename gt flags lt longword gt lt longword gt protocols lt enet_protocol gt halt lt boot_device gt The boot command options are described in Table 3 3 Table 3 3 SRM Boot Command Options file lt filename gt Specifies the name of a file to load into the system For booting from Ethernet this name is limited to 15 characters Use the set boot_file command to set the environment variable that specifies a default boot file flags Specifies additional information for the operating system lt longword gt lt longword gt For systems with OpenVMS root number and boot flags are specified here For Digital UNIX systems the following values may be used i interactive boot s boot to single user a autoboot to multiuser Use the set boot_osflags command to set an environment variable that specifies a default boot flag value protocols lt enet_protocol gt Specifies the Ethernet
46. he AlphaServer 300 system hardware components including the motherboard PCI architecture keyboard front panel controls rear panel connectors and security features Motherboard Your AlphaServer 300 system uses a high performance DECchip 21064A CPU central processing unit System features include s 2 MB cache memory Memory controller and data path that connects through a 128 bit wide data bus to main memory and through a 128 bit wide data bus to second level cache The data is longword parity protected each set of 32 bits has a parity bit PCI bus adapter with a 32 bit wide multiplexed address data bus Floppy disk controller that supports a floppy drive and one additional CD drive PCI based embedded SCSI 2 controller that supports up to seven SCSI peripherals such as hard disk drives CD ROM drive and tape drives One slot for a PCI option one slot for a PCI or ISA option and one additional slot for a half size ISA option Keyboard and mouse ports two serial ports and one enhanced bidirectional parallel port PCI based Ethernet adapter Refer to Appendix A Technical Specifications for additional information System Overview 1 1 PCI Architecture Your system s PCI architecture represents the latest advances in local bus technology The AlphaServer 300 system PCI architecture delivers maximum performance by providing a wider data path greater speed and improved expandability PCI removes various types of
47. in To delete an entry you created position the cursor on the first column of the entry and press the Backspace key To add a second ISA option type iconfig at the gt gt gt console prompt Enter the device name then tab to the next field and enter the I O address and so forth For example to add a second DE205 Ethernet controller to the database follow these steps 1 Enter up to 15 chars device name DE200 LE TAB 2 Enter I O address in hex 300 TAB 3 Enter IRQ channel in decimal 5 TAB 4 Enter dma channel in decimal TAB 5 Enter memory address in hex d0000 TAB 6 Enter length of memory in hex 10000 TAB 7 Enter N to disable Y to enable Y RETURN 8 Initialize the system gt gt gt init 9 View the new entry gt gt gt iconfig 10 Turn off the system and install the new module NOTE The available IRQ values for ISA options are 5 9 10 14 and 15 On Windows NT systems IRQs 9 10 11 and 15 are preassigned to PCI options if such options are installed If IRQ conflicts exist a message is displayed For example if you entered an IRQ value of 8 instead of 5 the following message is displayed ISACFG MESSAGE ERROR IRQ conflict with reserved IRQ values 0 2 8 11 or 13 If you entered a DMA value of 2 rather than nothing the following message is displayed ISACFG MESSAGE ERROR DMA conflict with slot 0 dev 5 Console Commands 3 19 ISACFG Utility Command Form
48. ir respective holders FCC Information Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equipment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected bd Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D
49. itional disks it updates the system configuration The Disk Administrator prompts you for permission to write a signature to the additional disks Writing the signature to a Digital UNIX or OpenVMS disk destroys the boot block on that disk and makes the operating system on that disk no longer bootable Select NO when you are asked if you want to write a signature to your Digital UNIX or OpenVMS disks a For information on switching between the ARC and SRM consoles refer to Chapter 3 Starting a Windows NT Installation Digital partitions and formats disk 0 on the first SCSI controller in non RAID Windows NT systems The partitions are set up as follows e Partition 1 typically the C drive is the size of the disk less 6 MB and formatted FAT Normally you select convert to NTFS during the Windows NT installation e Partition 2 typically the D drive is 6 MB formatted FAT and identified as the system partition Refer to Table C 1 for the steps to start installing Windows NT on a properly partitioned and formatted disk Table C 1 Starting a Windows NT Server Installation Insert the Microsoft Windows NT CD ROM drive is ready CD ROM into the CD drive From the ARC console boot menu Supplementary menu displays select Supplementary menu Select Windows NT setup procedure starts Follow the Install Windows NT from on screen instructions For more information CD ROM refer to the Microsoft Windows NT System Guide
50. ket as Figure 4 13 shows Position the drive so that cable connections face to the rear of the system Select the bracket mounting holes that match the threaded holes in the drive Mount the drive in the bracket securing it with the four screws provided with the drive Figure 4 13 Installing Drives in Bracket Installing System Options 4 19 5 Connect the bus cable and the power cable to the rear of the drive as Figure 4 14 shows NOTE The connectors are keyed Ensure that you orient them correctly CAUTION Ensure that the internal SCSI bus is properly terminated For guidelines see the section General Information on Installing Drives in this chapter Figure 4 14 Cabling Hard Disks 6 Place the drive bracket into the system unit as Figure 4 15 shows 7 Replace the bracket screws 4 20 AlphaServer 300 User s Guide Figure 4 15 Mounting Drives and Installing Drive Bracket Figure 4 16 shows how the drive cables are routed over the SIMMs Figure 4 16 Drive Bracket Cable Routing Installing System Options 4 21 Storage Bay This section describes how to install a drive in the outer bay lower position You can also use this bay for another 5 25 inch half size drive such as the TZK11 tape drive CAUTION Do not install a SCSI hard disk in this bay This can cause system overheating To install a drive follow these steps 1 Insert a screwdriver through the access port and gently pry
51. kets at all edges are properly mated before you fully seat the cover 4 Lock the system cover as Figure 4 23 shows Installing System Options 4 27 HINT If the lock is difficult to turn or if the key does not fit smoothly into the lock push the cover forward to align it with the bezel side If the cover does not slide forward easily press down gently in the center of the rear edge of the cover and then slide the cover forward Figure 4 23 Replacing the Locking System Cover 4 28 AlphaServer 300 User s Guide Connecting External Options Just as you can add many options inside your system unit you can also place several outside your system connected by cables This section outlines how to connect a printer or SCSI device to the rear ports NOTE Be sure to read the instructions that come with your new equipment as well as the appropriate instructions in this section Cabling for a Printer or Other Parallel Device Connect the cable to the parallel port as Figure 4 24 shows Be sure that you are using the correct type of printer cable If your cable has the wrong type of connector you need an adapter or a different cable External SCSI Options You might wish to connect an external SCSI device or a SCSI expansion box To add external SCSI devices follow these steps 1 Set the drive jumpers or switches for the desired SCSI ID 2 Connect the option s SCSI cable to the port Be sure that you use a cable with a 50
52. mmand Examples This section shows examples of ISACFG commands you use to enter the DE205 into the configuration database Examples to display modify and remove table entries are also included In some cases there are scripts available to issue the proper ISACFG command Script commands are preceded by an add_ prefix Long commands can be continued on the next line by typing a backslash at the end of the line Adding the DE205 option gt gt gt add_de205 Or gt gt gt isacfg slot 1 dev 0 mk handle DE200 LE _ gt irq0 5 iobase0 300 membase0 d0000 etyp 1 enadev 1 Displaying the full configuration database gt gt gt isacfg all Modifying the IRQO entry of an option gt gt gt isacfg mod slot 1 irgQd 14 Removing an entry gt gt gt isacfg rm slot 1 dev 0 Console Commands 3 23 4 Installing System Options Introduction This chapter covers the following topics related to installing system options on your AlphaServer 300 system Opening and closing the system cover Installing additional system memory Installing expansion boards Cable layout for power SCSI and FDC cables Installing internal drives Connecting external devices Replacing the battery Installing System Options 4 1 Removing the Top Cover To remove the top cover perform the following steps 1 Turn off your system and all peripheral devices 2 Unplug the power cord and remove the monitor power cord
53. ng correctly 2 On systems that have preloaded software a label attached to the system unit informs you that licensed software has been installed Carefully review the software license agreement shipped with your system WARNING When unpacking and moving system components be aware that some components such as the system unit or monitor may be too heavy for you to safely lift alone If you are doubtful about whether you can lift these items alone please get assistance 2 2 AlphaServer 300 User s Guide Identifying the Correct AC Power Cord A country specific detachable power supply cord will be provided or specified for your AlphaServer 300 system As there are variations from one country to another and systems may be moved please inspect your power cord to ensure it is the correct one for your country or region If you are not sure that the supplied AC power cord is correct contact your authorized Digital service representative before you use it WARNING Do not attempt to modify or use an external 115 volt AC power cord for 230 volt AC input power Modifying the power cord can cause personal injury and severe equipment damage Power cords for AlphaServer 300 systems must meet the following criteria e Within the U S and Canada this cord set will be Listed Certified SVT 18A WG 3 conductor grounding type rated minimum 125V 10A e In other countries this cord set will be lt HAR gt minimum 1 0mm rated minimum
54. ns in the Drive Bracket This section tells how to install drives in the drive bracket inner bay upper and lower positions SCSI hard disk drives and tape drives typically are mounted in a removable drive bracket When installing a drive in the drive bracket follow these steps 1 Ifthe drive is a SCSI device set the drive jumpers or switches for the desired SCSI ID address This address depends on the unit numbers currently in use Appendix D Equipment Log contains space to record your system s SCSI ID assignments Follow the guidelines in the manual that came with the drive 2 Loosen the two screws holding the drive bracket lift the rear of the bracket and then slide the bracket to the rear slightly and lift it out of the system unit as Figure 4 10 and Figure 4 11 show Remove cables from the drive after the assembly has been lifted out of the system unit Figure 4 10 Drive Bracket Screws Installing System Options 4 17 Figure 4 11 Removing Drive Bracket 3 If you are installing a removable media drive in the lower position of the drive bracket gently push the front panel filler plate from the rear in front of the tape drive position as Figure 4 12 shows Figure 4 12 Removing Blank Panel 4 18 AlphaServer 300 User s Guide HINT When you install drives in the bracket or when you cable those drives you may find it convenient to rest the bracket on top of the power supply 4 Orient the brac
55. ocations of the diagnostic LED viewing ports Figure 5 1 Diagnostic LEDs Interpreting the LED Indicator Values LED indicator values correspond to power up tests Table 5 5 lists these LED indicator values and their meanings The last two indicator values shown on the table indicate a successful power up The meanings are valid when the LEDs have stopped sequencing through tests due to an error condition The LED Indicator Values column of the table shows the LEDs as you view them from the rear of the system If any LED codes other than the last two listed in Table 5 5 are displayed contact field service 5 10 AlphaServer 300 User s Guide Table 5 5 LED Codes et 8 Meaning SSCSC ee ee ooe ean ee ee o o0 e Menores ee ee o o0 o Moments ee ee Oe eel Memyendtine e e e e 00 O DROM and fiashROM cored ee oe oe o OMomyentiea ee oe oo oo FeROMIDestia seos eose eeose coed eeo eooo test failed Floppy controller bidirectional parallel port or serial ports test failed Interrupts test failed running ee oo oo OO Console initialized Final display if using ARC e e e OO O e Console initialized Fal display iF using SRM o0n O off Troubleshooting 5 11 A Technical Specifications Introduction This appendix describes the following technical characteristics of the AlphaServer 300 system e S
56. off 7 CD ROM eject button Opens the CD loading drawer e drive optional 5 25 inch half size front accessible drive bay Hard drive optional 3 5 inch low profile front accessible hard drive bay Louvered air intake Passageway for cooling air to enter the system Do not block air intake System Overview 1 3 System Rear View Figure 1 2 shows the rear connectors and lock Table 1 2 describes their functions Figure 1 2 Rear Connectors Table 1 2 Rear Connectors Figure Legend Connector 1 Voltage selector switch Allows you to set your system to work with 115 or 230 volts AC power 6 isa expansion stor Usea fora 15A expansion options oniy 7 Pein expansion sot itera PCT or ISA option can use his slot Ba teed a PCI graphics kala is in the slot S ee eee 11 SCSI port Provides the interface between the system unit and external SCSI devices 1 4 AlphaServer 300 User s Guide Table 1 2 Rear Connectors continued Figure Legend Connector 12 Enhanced bidirectional Connects an industry standard parallel printer or ual port other S device Ca Se Comers set see Mouse connector Connects a PS 2 compatible mouse AC power connector Connects the system to AC power Security Features Chassis Lock To avoid theft of internal components your AlphaServer 300 system comes with a chassis key lock which is located on the ba
57. onnection 2 7 O OpenVMS 2 8 installation C 6 shutdown 2 10 Operating system shutdown 2 10 Operating system installing 2 8 Option installation 4 10 Option module 4 10 P Parallel port connector 1 5 Passwords 1 5 PCI architecture 1 2 Power AC cord identification 2 3 cord specifications 2 3 switch 1 3 switch 2 5 Power cable layout 4 14 Printer installing 4 29 Problem solving 5 1 R Rear connectors 1 4 Rear panel 1 4 view 1 4 1 5 Removing top cover 4 2 Replacing system cover 4 27 Reset button 5 1 S SCSI bus length 4 12 expansion box 4 29 external options 4 29 termination external 4 13 internal 4 12 termination sensing jumper A 6 Security 1 5 loop 1 4 1 5 Serial port baud rates 2 7 Serial port connectors 2 7 Serial terminal 2 7 SIMMs 4 7 4 8 Site preparation 2 2 cooling 2 4 Software license notice label 2 2 Specifications computer A 2 power cord 2 3 SRM console 3 8 boot command 3 10 conventions 3 8 environment variables 3 15 ISACFG command 3 20 set command 3 16 show command 3 12 special characters 3 9 switching to ARC 3 16 switching to ARC console 3 17 SRM to ARC switching 3 16 Startup connecting components 2 5 Index 3 power on sequence 2 9 voltage selection 2 5 System controls and indicators 1 3 front view 1 3 physical security 1 5 rear view 1 4 1 5 starting 2 9 troubleshooting 5 1 5 2 System speci
58. or each device DO NOT ABORT pka0 Updating to A06 Verifying A07 Passed fwa0 Updating to 2 45 Verifying 2 46 Passed UPD gt Exit the utility UPD gt exit Updating System Firmware B 7 C Starting an Operating System Installation Introduction This information provides what you need to begin an operating system installation In addition the appendix includes material for users who wish to add an additional operating system for example if you ordered a Digital UNIX system and later decide to use Windows NT as well Once you have started an installation follow the on screen instructions and refer to the appropriate operating system documentation Use the table below to locate the operating system you want to install and refer to the appropriate table number If you want to Go to Table Install Windows NT ona Table C 1 properly partitioned and formatted disk Set up partitions for a Windows Table C 2 NT installation Install Digital UNIX Table C 3 Install OpenVMS Table C 4 Users of multiple operating systems should carefully track their drive ID numbers to avoid operating system conflicts See the CAUTION below for further details Starting an Operating System Installation C 1 CAUTION If you boot from a Digital UNIX or OpenVMS disk and also occasionally boot Microsoft Windows NT from another disk use caution when you run the Windows NT Disk Administrator When the Disk Administrator detects add
59. ppendix A Technical Specifications Appendix B Updating System Firmware Appendix C Starting an Operating System Installation Appendix D Equipment Log Conventions This guide uses the following conventions c windows Monospaced text indicates file names path names directories or screen text Each operating system has its own specific syntax Enter Square brackets surrounding text represent a key on the keyboard Ctrl R A plus sign indicates that you press both the keys shown at the same time auto_action Italic text indicates environment variables Italic is also occasionally used for emphasis er A pointing hand indicates a reference to additional information Abbreviations This guide uses the following abbreviations Abbreviation Weaning SSS oe iomar OOOO A GB suffix to a numerical value indicates size in gigabytes for example 1 GB A gigabyte equals 1 073 741 824 bytes Interrupt request Industry standard architecture A Kb suffix to a numerical value indicates size in kilobits for example 512 Kb A kilobit equals 1024 bits A KB suffix to a numerical value indicates size in kilobytes for example 640 KB A kilobyte equals 1024 bytes An Mb suffix to a numerical value indicates size in megabits for example 10 Mb A megabit equals 1 048 576 bits for example 550 MB A megabyte equals 1 048 576 bytes RISC Reduced instruction set computing xi continued
60. r the second PBXGA e 3 for both the first and second PBXGA After you have reset the environment variable you can reattach the 3 wire monitor Adjust accordingly Try another monitor Try another monitor Inspect connector pins Replace cable if damaged Error Beep Codes Table 5 4 shows error beep codes you may encounter at system startup For example if the SROM serial read only memory code could not find any good memory you would hear a 1 3 3 beep code one beep a pause a burst of three beeps a pause and another burst of three beeps Contact field service Table 5 4 Error Beep Codes Beep Code Weaning SSCS Basic diagnostic problem 1 2 1 Real time clock BQ3287 failure or the real time clock interrupt did not occur Hard failure for example a Bcache failure Insufficient memory 3 2 1 Header of the flashROM unreadable or the flashROM checksum failed Attempted boot failed because either 1 no floppy in drive or 2 no boot block on the floppy No floppy in drive Failure with the keyboard or mouse controller Hard failure Refer to the LEDs to find exact location of failure Troubleshooting 5 9 Diagnostic LEDs Your system contains eight diagnostic LED indicators on the rear of the motherboard visible through two small holes in the rear panel The LEDs indicate errors that occur during system initialization and power on self test POST Location of the LEDs Figure 5 1 shows the l
61. re related problems NOTE If you need to return a failed component pack it in its original container and return it to Digital Equipment Corporation or your service provider Troubleshooting 5 1 Equipment Log For your convenience Appendix D Equipment Log includes a form on which you can record all model numbers and serial numbers of your hardware components system unit monitor keyboard and mouse and system hardware configuration information CPU memory size drive size ports and so on General Troubleshooting Tables 5 1 through 5 3 list how to identify and solve problems that could occur with your system disk drive and monitor Table 5 1 System Troubleshooting Power indicator not on System is not plugged in Turn off the system plug it in and then turn it back on again No power at the wall Use another wall outlet outlet Internal power supply Reconnect cables cables not reconnected after installing options Power supply failure Contact your service representative Power shuts off System overheating fan Intermittent problems could result failure from overheating Check that the air flow path is clear Make sure there are no materials blocking the input grill Also make sure the cables inside the system are properly dressed and not impeding the airflow 5 2 AlphaServer 300 User s Guide Table 5 1 System Troubleshooting continued Power is on but there is Brightness and contrast Adj
62. s 4 5 Motherboard Figure 4 3 show the locations of the motherboard components Table 4 2 lists the motherboard components Figure 4 3 Motherboard Components 4 6 AlphaServer 300 User s Guide Table 4 2 Motherboard Components Esera componens S Legend Components C e Socom SSCS Ces fow O O OoOo Co fsa OO Installing Additional System Memory Adding more memory allows your system to run larger more memory intensive software You can increase your system s memory to 512 MB megabytes You can add 32 MB 64 MB 128 MB or 256MB memory options Each memory option consists of four single in line memory modules SIMMs e 32 MB option consisting of four 8 MB SIMMs e 64 MB option consisting of four 16 MB SIMMs e 128 MB option consisting of four 32 MB SIMMs e 256 MB option consisting of four 64 MB SIMMs SIMMs must be of the same capacity and must always be added in sets of four into one of two available memory banks bank 0 or bank 1 see items 10 and 11 in Figure 4 3 If all SIMM slots are already used you can still increase your system s memory by removing four SIMMs from one of the banks and replacing them with four larger SIMMs The system requires 72 pin parity SIMMs that have an access time of 60 ns or 70 ns Installing System Options 4 7
63. s located in the Setup menu Use this command to select monitor resolution floppy drive capacity keyboard language and SCSI controller Host ID Select monitor resolution 1280x1024 1024x768 800x600 640x480 Select floppy drive capacity 5 25 1 2MB 3 5 1 44MB 3 5 2 88MB Select second floppy drive capacity 5 25 1 2MB 3 5 1 44MB 3 5 2 88MB None Select keyboard U S 101 key keyboard Japanese 106 key keyboard French 102 key keyboard German 102 key keyboard Spanish 102 key keyboard Enter SCSI Host ID 0 7 for SCSI bus number 0 7 3 6 AlphaServer 300 Users Guide Other Menu Functions Install New Firmware The Install new firmware command is located in the Supplementary menu Use this command to install firmware upgrades When selected the floppy drive and CD ROM compact disc read only memory will be checked for the firmware update tool If the proper media is not present this command will time out Follow the instructions packaged with the firmware update or refer to Appendix B Updating System Firmware in this guide Install Windows NT from CD ROM The Install Windows NT from CD ROM command is located in the Supplementary menu You will need to insert the Microsoft Windows NT CD into the CD ROM drive before selecting this command Switching from ARC to SRM Console To switch from the ARC console used with the Microsoft Windows NT operating system to the SRM console used with the
64. ser s Guide When adding a SCSI device such as the CD drive in the above example follow these guidelines e You must use the end connector of the SCSI cable to reach the outer storage bay Remove the end of the SCSI cable from the hard disk e Drives using a daisy chained connector must not have their terminator enabled Disable the terminator on the hard disk and plug the unused daisy chained connector into the hard disk s The last drive gets the SCSI cable end connector If a SCSI device is mounted in the outer bay lower position the end of the SCSI cable must be plugged into that device e Last drive must supply the terminator Enable the SCSI device s terminator To add or remove the termination of a drive refer to the appropriate drive manual Termination methods can vary by option and manufacturer For example you may need to add or remove a terminator resistor pack on some types of drives or move a jumper or switch on other types External SCSI Termination Like the internal SCSI bus the external end of the SCSI bus must also be terminated When no SCSI cable is plugged into the socket the SCSI bus is automatically terminated on the motherboard However when an external SCSI cable is present the automatic external termination is disabled The external SCSI and the last external SCSI device must be properly terminated Cable Layout Figure 4 7 though 4 9 illustrate the storage system cabling within the system
65. system ewa0_mode Determines whether the AUI ThinWire or the twisted pair Ethernet ports is enabled AUI is the default Auto sensing is not supported language n The language environment variable associates language n to the system where n is the number of the language shown below You can have the system prompt you for the language using the following command gt gt gt set language 0 andthen gt gt gt init Power cycle the system after you have set the language bootdef_dev Sets shows the default device or device list from which the system will attempt to boot If the system software is preloaded the variable is preset to point to the device containing the preloaded software Otherwise the default value is null n Language n Language 0 none display menu 40 Francais Suisse Romande 30 Dansk 42 Italiano 32 Deutsch 44 Nederlands 34 Deutsch Schweiz 46 Norsk 36 English American 48 Portugues 38 English British Irish 4A Suomi 3A Espanol 4C Svenska 3C Francais 4E Vlaams 3E Francais Canadian os_type Sets shows the specified operating system NT OpenVMS or Digital UNIX that NVRAM will boot pci_parity This variable controls PCI parity checking at the PCI bridge chip The default setting is off and should remain at default Console Commands 3 15 Set Command The set command is used to set or modify the value of an environment variable Environment variables are used to pass configuration information bet
66. t and one ISA slot for half size ISA options only The combination slot can contain either a PCI or ISA option The following configuration rules apply to the slots If the system has Then the system may have up to Two PCI slot options One ISA slot option One PCI slot option Two ISA slot options No PCI slot options Two ISA slot options s Refer to your option module documentation for instructions on configuring a PCI or an ISA option module To install an expansion board refer to Figure 4 5 as you perform the following steps 1 Unlock and remove the top cover 2 Pick an available slot for ISA options or for PCI options for your board 4 10 AlphaServer 300 User s Guide Figure 4 5 Installing an Expansion Board NOTE The bottom ISA slot accepts only half size ISA cards 3 Unscrew and remove the metal filler plate for the slot you have chosen 4 Insert the new expansion board into the riser board slot Push the board firmly into the socket 5 Replace the screw to secure the module at the rear panel NOTE For ISA options added to Digital UNIX or OpenVMS systems run the ISA Configuration Utility from the SRM console prompt type ICONFIG See Chapter 3 Console Commands for more information on this utility E For more information on operating system specific options refer to your operating system documentation Installing System Options 4 11 General Information on Installing Drives This sec
67. t Menu You can now boot the system by selecting Boot Windows NT menu choice See the ARC console section of Chapter 3 for more information on the Boot Menu If autoboot is enabled the system will boot automatically without using the menu See Setup Autoboot in the ARC console section of Chapter 3 for more information on setting autoboot and other system parameters Getting Started 2 9 Turning Off Your System Before turning off your system make sure to save and close all open files If you turn the system off without saving and closing files you might lose some or all of your work Perform the following steps to turn off your system 1 Close any application data files you have open as well as any applications you have running Most application programs prompt you to save the information before closing 2 Shut down the operating system with the appropriate command from Table 2 1 Table 2 1 Operating System Shutdown Operating System Action id Microsoft Windows NT From the Program Manager File Menu choose Shutdown Choose the OK button to confirm Digital UNIX Type the following from a superuser account shutdown h now OpenVMS Type the following from a privileged account sysS system shutdown 3 Wait for the operating system to complete the shutdown process For OpenVMS and Digital UNIX the SRM console prompt gt gt gt is displayed Microsoft Windows NT displays a window indicating it is safe to turn off or restart
68. the blank panel out as Figure 4 17 shows Figure 4 17 Removing Storage Bay Blank Panel 2 For the desired configuration use the drive jumpers to set the SCSI ID and proper mode E Refer to your drive s installation guide for specific information 3 If the storage option you are adding is the last one on the SCSI cable make sure that the internal SCSI termination is moved from the previous SCSI option to the last option 4 22 AlphaServer 300 User s Guide 4 Mount the holder to the side of the drive with two screws as Figure 4 18 shows Figure 4 18 Drive Installation 5 Loosen the screw so that you can remove the speaker as Figure 4 19 shows Figure 4 19 Removing the Speaker Installing System Options 4 23 6 Slide the drive into the system unit securing it with two screws on the right side and one screw at the back of the holder on the left as Figure 4 20 shows Figure 4 20 Securing the Drive 7 Connect the audio if appropriate for CD drives SCSI and power cables as Figure 4 21 shows NOTE The connectors are keyed Ensure that you orient them correctly CAUTION Ensure that the internal SCSI bus is properly terminated For guidelines see the section General Information on Installing Drives in this chapter 8 Reinstall the speaker bracket 4 24 AlphaServer 300 User s Guide Figure 4 21 Cabling the Drive Installing System Options 4 25 Replacing the
69. the system 4 Do not turn off power to your system and peripherals until the shutdown sequence has completed 2 10 AlphaServer 300 User s Guide 3 Console Commands Introduction The AlphaServer 300 system contains two console subsystems ARC firmware that supports the Microsoft Windows NT operating system and SRM firmware that supports the Digital UNIX and OpenVMS operating systems The console firmware resides in flashROM on the motherboard The user is responsible for performing system firmware upgrades Consult Appendix B Updating System Firmware for more information This chapter gives a basic description of each console s commands Console Commands 3 1 ARC Console The ARC console has a menu interface that supports the use of the Microsoft Windows NT operating system When an AlphaServer 300 system with Microsoft Windows NT is powered on initialization is performed During initialization the firmware checks the information stored in the nonvolatile memory If the information is unreadable or inconsistent a warning message is displayed The warning message identifies the areas that must be fixed prior to booting Microsoft Windows NT If the information is correct a menu similar to the following displays after initialization Alpha Firmware Version 4 49 Copyright c 1993 1996 Microsoft Corporation Copyright c 1993 1996 Digital Equipment Corporation Boot menu Boot Windows NT Boot an alternate operating s
70. tion covers general drive installation information including internal and external SCSI drives external SCSI and cable layouts SCSI Bus Length The total SCSI bus length including internal cables and etch on the motherboard as well as the external cables between storage enclosures and the cables inside the storage enclosures must not exceed 3 meters 9 8 feet for fast SCSI operation or 4 meters 13 1 feet for slow SCSI 5 MB second operation The AlphaServer 300 system s internal SCSI length is 1 2 meters 3 9 feet leaving 1 8 meters 5 9 feet available for external fast SCSI use 2 8 meters 9 2 feet for external slow SCSI use Internal SCSI Termination SCSI drives are connected to a SCSI bus which must be terminated at each end Internally inside the system box the termination is set correctly at the factory However if you add or remove an internal SCSI drive you may need to change the termination especially if the drive you add or remove requires moving the end connector of the SCSI cable For example Figure 4 6 shows a typical configuration after a CD drive was added Previously the end connector of the SCSI cable was plugged into the hard disk and the SCSI bus was terminated by the hard disk One of the daisy chained connectors on the SCSI cable was unused The SCSI cable originates on the motherboard and goes first to another SCSI device Figure 4 6 Internal SCSI Termination 4 12 AlphaServer 300 U
71. ts and ISA logical slots based on ISACFG utility input to the configuration database device device name Displays the devices and controllers in the system Specifying a device name returns information on that device only Displays the value of the environment variable specified Displays error log information Displays the system virtual memory map Displays the memory module configuration pal Displays the version of OpenVMS and Digital UNIX PALcode Displays the version of the console firmware 3 12 AlphaServer 300 User s Guide Show Command Examples gt gt gt show device dka0 0 0 6 0 DKAO RZ26L 441A dka400 4 0 6 0 DKA400 RRD43 3213 dva0 0 0 0 1 DVAO ewa0 0 0 12 0 EWAO 08 00 2B E2 1C 25 pka0 7 0 6 0 PKAO SCSI Bus ID 7 gt gt gt show memory 64 Meg of System Memory Bank 0 32 Mbytes 8 MB per Simm Starting at 0x2000000 Bank 1 32 Mbytes 8 MB per Simm Starting at 0x0 Bank 2 No Memory Detected gt gt gt show config Firmware SRM Console X3 8 5 ARC Console 4 49 PALcode VMS PALcode X5 48 85 UNIX PALcode X1 35 55 Serial ROM V4 4 Diag ROM V1 2 Processor DECchip tm 21064 2 266Mhz 2MB Cache MEMORY 32 Meg of System Memory Bank 0 32 Mbytes 8 MB Per Simm Starting at 0x0 Bank 1 32 Mbytes 8 MB Per Simm Starting at 0x2000000 Bank 2 No Memory Detected PCI Bus Bus 00 Slot 06 NCR 810 SCSI Controller pka0 7 0 6 0 SCSI Bus ID 7 dka0 0 0 6 0 RZ26L dka40
72. tted Format the floppy or write information Floppy is wrong density Use a floppy of the proper density for your drive Floppy is worn or Try another floppy damaged Floppy is write protected Slide the write protect switch so the hole is blocked If the problem continues call service personel Floppy drive is empty Insert a floppy Troubleshooting 5 7 Table 5 3 Monitor Troubleshooting Monitor power indicator is not on System powers up but monitor is unreadable Distorted rolling or flickering screen display or wrong uneven color Monitor is turned off Power cord is not connected No power at wall receptacle Monitor is defective If you have attached an older 3 wire monitor RGB that has an optional PBXGA ZLXp graphics controller to the AlphaServer 300 the monitor may be out of sync and may require the sync signal on the green signal Adjustments incorrect Wrong type of monitor Defective monitor Monitor signal cable loose or damaged 5 8 AlphaServer 300 Users Guide Turn on the monitor Connect the power cord to the system or a wall receptacle Use another receptacle Try another monitor Temporarily attach a five wire monitor or attach a terminal to the COM port and use the serial console At the SRM console prompt gt gt gt type gt gt gt set tga_sync_green value Set the value to one of the following 1 for the first PBXGA e 2 fo
73. ust the brightness and contrast no screen display controls are not correctly controls set Monitor is off Turn on the monitor Monitor cable or power Check all monitor connections cord is incorrectly installed Configuration error Refer to the video module documentation for more information Monitor is defective Try another monitor Defective video controller Replace the video module module Troubleshooting 5 3 Table 5 1 System Troubleshooting continued System does not boot Operating system software is not installed on the hard disk drive System cannot find the boot device Environment variables incorrectly set 5 4 AlphaServer 300 Users Guide Install the appropriate operating system Check the system configuration for correct device parameters Digital UNIX and OpenVMS Use the SRM show device command See Chapter 3 Console Commands Use gathered information to identify target devices for boot command and verify that the system sees all installed devices Windows NT Use the ARC console to display the available boot devices First from the Boot menu select Supplementary menu then select Display hardware configuration Verify that the target boot device is listed Check and set the environment variables if necessary Digital UNIX and OpenVMS Use the SRM console show and set commands to check and set the values assigned to boot related variables such as auto_action
74. verification testing of the selections If an error is detected you are prompted to ignore delete or change the boot selection Setup Autoboot The Setup autoboot command is located in the Setup menu Use this command to enable automatic booting of the system When you enable autoboot you will also be prompted to enter a countdown value The default is 10 seconds The ARC console will wait for the duration of the countdown value before booting the system Display Hardware Configuration This choice located in the Supplementary menu displays a list of available hardware devices on your system An example of the hardware configuration screen display follows the bulleted section e The first screen displays processor information the amount of memory installed and the type of video card installed e The second screen displays devices detected by the firmware Multi devices include the monitor keyboard port and serial line ports SCSIQ devices are SCSI disk tape or CD ROM devices e The third screen displays PCI devices including a SCSI controller ISA bridge chip super I O chip Ethernet controller memory NVRAM board and VGA controller Alpha Processor and System Information Processor ID 21064 Processor Revision 3 System Revision 0x1 Processor Speed 266 MHz Physical Memory 64 MB Extended Firmware Information Version 4 49 960719 1755 3 4 AlphaServer 300 User s Guide NVRAM Environment Usage
75. ween the console firmware and the operating system The syntax of the set command is set lt envar gt lt value gt default integer string The set command options are described in Table 3 7 Table 3 7 SRM Set Command Options Command Option Description The environment variable to be assigned a new value lt value gt The value that is assigned to the environment variable It can be either a numeric value or an ASCII string default Restores an environment variable to its default value Creates an environment variable as an integer Creates an environment variable as a string Set Command Examples Table 3 8 SRM Set Command Examples gt gt gt set boot det dev ewa0 The default boot device is set to ewa0 gt gt gt set auto_action boot The console attempts to boot following an error halt or power up gt gt gt set osflags 0 1 The default boot flags are set to 0 1 gt gt gt set foobar 5 An environment variable called foobar is created and given a value of 5 gt gt gt set os_type nt Sets up the system to start the ARC console after the next power cycle 3 16 AlphaServer 300 User s Guide Switching from SRM to ARC console To switch from the SRM console to the ARC console follow these steps e Atthe SRM prompt type gt gt gt set os_type nt e Power cycle the server Leave the system off for at least 20 seconds e The ARC console Boot menu appears ISA Configuration Utilities ISA
76. wever Disk 0 on the first SCSI bus is partitioned and formatted so that you can immediately install the operating system Refer to your operating system documentation for information on loading 2 8 AlphaServer 300 User s Guide Starting Your System 1 Turn on the system unit power monitor power and any external devices Figure 2 5 shows the location of the system unit power button Figure 2 5 Starting Your System 2 If necessary adjust the monitor contrast and brightness to obtain a readable screen display Refer to the information supplied with your monitor for further instructions Allow your system to complete any power on self tests and device initialization messages During initialization you will see information scroll by quickly on the screen This takes approximately 1 minute If you are booting Digital UNIX or OpenVMS the system halts and displays the SRM console prompt gt gt gt You can now boot the operating system using the boot command See boot command in the SRM console section of Chapter 3 If the environment variable auto_action is set to boot the system will boot automatically without using a boot command See the SRM environment variables section of Chapter 3 for more information If you are booting Windows NT the system normally halts and displays the ARC console Boo
77. ying the Correct AC Power Cord sss sese 2 3 Tsa lp R Yo rSyste mi yea TN restates ian di SETZER Oat i REEERE panties cohen 2 4 Connecting System Parts ronssin orena e a E E diene EE cates 2 5 Console Terminals tiener tanks Gin eE ae A aE ERE Ea EEE EA ES 2 7 Serial Port Connectors s ccciesteveieeicstedaviessesuedegsesucsbeden iesvesecdeyicabedesdanceeteduacerccaviderdescdacs 2 7 Network Connection ccscccsssscceeesnccecessneeecneeeeesaeeeceenaeeccesneensaeeeesenseeeesenaeeeeeeeeeeees 2 7 Installing the Operating System eee seeeseceseessseeceeesseeceseesseecesaeeesaeesaeeesaeecseeesaeers 2 8 Digital UNIX and GpenV ATS se aT a KE tvs ove aten REEE 2 8 Microsoft Windows NT Server sese 2 8 Startins Y Our SySteri oeer ees adhe ee ee eeaeee ae Ea PSAE SREE bint NEEE Eae RAe NE 2 9 Turning Off Yur SV Stem secs spe sce sees nc se genes See caeteeweel dea aki evens ened aai arapa e eae ted agaa 2 10 3 Console Commands Introduct On n a heen al Be ab Mish EET ae Raisin al eines 3 1 ARC CONSOLE T 3 2 ARG Menus ssictesivietietiivnidnaiiautdinend a E r E 3 2 Bo t Men STS TT 3 2 Supplementary Menu Functions esse sese ee eee eee 3 2 Setup Menu Functions oeni aia neraet aa onen ere Eie e Ee Ea p EK ESNE 3 2 Booting the System TTT 3 3 Boot boot selection identifier eee eee eee eee 3 3 Boot an Alternate Operating System eee eee eee 3 3 Manage Boot Selection Menu sees eee eee eee 3 3 Setup Autoboot s stoi ida de Ie al
78. ystem Run a program Supplementary menu Use the arrow keys to select then press Enter ARC Menus The ARC console consists of three primary menus Boot Supplementary and Setup Boot Menu Functions e Boot the default boot selection e Boot an alternate boot selection e Runa program e Access the Supplementary menu Supplementary Menu Functions e Install new firmware e Install Microsoft NT from a compact disc e Access the Setup menu e Display the hardware configuration e Return to the Boot menu Setup Menu Functions e Set the system time e Set the default system partition 3 2 AlphaServer 300 User s Guide e Configure the system floppy drives and keyboard e Manage the ARC boot selections e Set the system to boot automatically e Edit the system environment variables e Reset the system to factory defaults e Set the default operating system and system firmware e Return to the Supplementary menu with or without saving Setup menu changes Booting the System Boot boot selection identifier Selecting this menu item causes the system to boot the default operating system The boot selection identifier Windows NT in this case uses values that were set up with the Manage boot selection menu The default boot selection identifier is the identifier at the top of the identifier list When the Boot Windows NT command is selected you will see something similar to the following OS Loader V3 5 Microsoft
79. ystem specifications e External system connectors e Expansion slot current limitations e System current requirements e Motherboard jumpers Technical Specifications A 1 System Specifications Tables A 1 through A 4 list the AlphaServer 300 system processor features performance dimensions and environmental specifications Table A 1 Processor Features Feature AlphaServer 300 System Specifics Secondary cache Write back 2 MB Table A 2 System Specifications mins Specification Total SCSI bus length 3 meters 9 8 feet for fast SCSI operation 4 meters 13 1 feet for slow SCSI operation Table A 3 System Dimensions A 2 AlphaServer 300 User s Guide Table A 4 System Environmental Specifications Operating temperature 10 C to 40 C 50 F to 104 F Operating humidity 20 to 80 relative humidity noncondensing maximum wet bulb 40 C 104 F Storage humidity 10 to 90 relative humidity noncondensing maximum wet bulb 65 C 149 F Altitude Operating 2 438 m 8 000 ft maximum Nonoperating 4 876 m 16 000 ft maximum Technical Specifications A 3 Power Supply and Input Power Requirements Your system comes with a 180 watt or a 210 watt power supply either of these power supplies fully meets your system s requirements Both provide five DC voltages 12 volt 12 volt 5 volt 5 volt and 3 3 volt DC These voltages are used by the various components within the system Table A 5

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