Avaya one-X™ Deskphone BM12 Button Module User Guide
Contents
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3. AVAYA Avaya one X Deskphone BM12 Button Module User Guide 16 603623 Issue 1 August 2010 2010 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Note Using a cell mobile or GSM phone or a two way radio in close proximity to an Avaya IP telephone might cause interference Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User For the most current versions of documentation go to the Avaya support Web site http www avaya com support and search for one X Deskphone SIP Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided
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5. e to the same deskphone Issue 1 August 2010 7 Introduction to the BM12 Button Module Figure 1 The BM12 Button Module Security Front Desk Help Desk 917326732222 Terry S Steve Mark Lab boo eG amp E Auto Icom 91609555 1212 Pam D Systems Figure notes 1 Line buttons with On Off LEDs for call appearances and features 2 Display Screen 3 Quick Edit Button 4 Next 12 Previous 12 Page buttons with LEDs 8 Avaya one X Deskphone BM12 Button Module User Guide Paging Paging The BM12 provides up to 24 call appearances or features using two pages with 12 call appearances and or features per page To move from the first page of 12 to the next press the Right Arrow page button on the bottom of the module To move to the previous page of 12 press the Left Arrow page button Answering a Call When an incoming call comes in on a button module line the corresponding line button flashes red Press the flashing line button on the button module to turn on the Speaker and answer the call Or pick up the handset then press the flashing line button When you answer the call or go off hook to make a call the line button changes to a steady red and the telephone screen displays the call Note If you have bridged call appearances on your button module you can receive and answer calls to other extensions When a bridged extension is in use by the owner the corresponding li
6. eatures each Typical uses are e to provide additional lines for calls bridged from one or more other extensions e to provide abbreviated dialing buttons and e to provide buttons to access additional features like call forwarding Note that the call appearances the button module displays also appear in the call appearances list on your telephone Similarly the 9608 and 9611G also present the features the button module displays in the Features list on your telephone the 9641G does not present button module features on the Features list A Important The BM12 is currently compatible with the 9608 9611G and 9641G IP Deskphones which support up to three serially attached button modules The 9608 and 9611G are button based models meaning that you use the hard buttons under each softkey that displays on the screen to initiate and perform actions The 9641G IP Deskphone is a touch based model meaning that you touch the desired line for example a call appearance or feature or a softkey directly on the display screen to initiate and perform actions Except for generic procedures like answering a call or accessing features the procedures in this guide are separated according to the type of deskphone button based or touch based you have Note When multiple button modules are used with a 9608 9611G or 9641G deskphone the button modules must all be the same type For example you cannot attach a BM12 Button Module and an SBM24 Button Modul
7. he onscreen keyboard see your deskphone user guide 5 Touch the checkmark on the on screen keyboard to save the label Restoring a single label to its default using a button based IP Deskphone 1 Press the button module s Edit button 2 With the Phone screen displayed press the button module line button corresponding to the label you want to restore 3 Press Bksp until all characters are erased 4 Press Save or OK to restore the original label Restoring a single label to its default using a touch based IP Deskphone 1 Press the button module s Edit button 2 With the Phone screen displayed use the deskphone s list of call appearances and features to locate the label you want to restore then touch that label to select it 3 Touch Edit 4 Clear the label of text using the on screen keyboard For information about using the onscreen keyboard see your deskphone user guide 5 Touch the checkmark on the on screen keyboard to restore the label Restoring all labels to their default settings using a button based IP Deskphone 1 At the deskphone press Home 2 Press Select or OK 3 Scroll to Application Settings and press Select or OK 4 Select Restore Default Button Labels and press Change or OK 5 Press Default to restore the original labels Restoring all labels to their default settings using a touch based IP Deskphone 1 Press Home 2 Touch Settings 3 Touch Options amp Settings 4 Touch Applicati
8. ne button on the button module turns to steady red for that extension For more information see About Bridged Calls in your deskphone user guide Accessing Features Your button module might have feature buttons for features like Call Forwarding Call Pickup Go to Coverage and Auto Callback To use a feature button press the button next to the feature you want to activate Note You can personalize the labels on your feature buttons For more information see Personalizing Button Labels on page 10 Issue 1 August 2010 9 Introduction to the BM12 Button Module Personal Settings Personalizing Button Labels Your button module has labels preset by your administrator You can change these labels to make them clearer or more useful to you Be sure to use the appropriate procedure for the type of deskphone model you have AX CAUTION You cannot use the button module itself to personalize or restore a label Pressing the Edit button with the pencil symbol on the button module causes the deskphone to display the Personalize Labels screen on the deskphone You then select the specific button module and call appearance or feature label you want to personalize using the deskphone rather than the button module itself When multiple button modules are attached the Personalize Labels screen displays lines for Module 1 Module 2 and Module 3 as applicable Module 1 refers to the button module connected directly to the deskphone M
9. odule 2 corresponds to the button module attached to Module 1 and Module 3 is the module attached to Module 2 Note If you try to change a label that is locked cannot be changed as set by your system administrator an error beep sounds and a message informing you that label cannot be changed displays Personalizing a button label using a button based IP Deskphone 1 Press the button module s Edit button 2 With the Phone screen displayed use the deskphoness list of call appearances and features to change a label To change a call appearance label press the button module line button corresponding to the button module label you want to edit To change a feature button or abbreviated dial label press the button module line button corresponding to the feature label you want to edit 3 Press Edit 4 Edit the label using up to 13 characters If you want to clear the current label text first press Clear then enter the new label 5 Press Save or OK Personalizing a button label using a touch based IP Deskphone 1 Press the button module s Edit button 10 Avaya one X Deskphone BM12 Button Module User Guide Personal Settings 2 With the Phone screen displayed use the deskphoness list of call appearances and features to locate the label you want to change then touch that label to select it 3 Touch Edit 4 Edit the label using the on screen keyboard A label can be up to 13 characters For information about using t
10. on Settings 5 Select Restore Default Button Labels and touch Change Issue 1 August 2010 11 Introduction to the BM12 Button Module 6 Touch Default to restore the original labels Adjusting the Button Module Brightness The button module supports four levels of brightness Be sure to use the appropriate procedure for the type of deskphone model you have Adjusting brightness using a button based IP Deskphone 1 At the deskphone press Home Press Select or OK Scroll to Screen amp Sound Options and press Change or OK Scroll to Brightness and press Change or OK a A W N If only one button module is attached scroll to and select Module 1 If there is more than one button module attached select the module by number 6 Use the horizontal arrow keys to adjust the brightness 7 Press Save Adjusting brightness using a touch based IP Deskphone 1 At the deskphone press Home Touch Settings Touch Options amp Settings Touch Screen amp Sound Options Touch Brightness oa Aa WwW If only one button module is attached touch Module 1 If there is more than one button module attached touch the module number you want to adjust N Touch either end of the bar indicator to adjust the brightness 8 Touch Save to save the setting or Cancel to return to the menu without changing the brightness Adjusting the Button Module Contrast The button module supports up to 15 levels of c
11. ontrast Be sure to use the appropriate procedure for the type of deskphone model you have 12 Avaya one X Deskphone BM12 Button Module User Guide Personal Settings Adjusting the contrast using a button based IP Deskphone 1 Press Select or OK Scroll to Screen amp Sound Options and press Select or OK a A OO 7 Press Home Scroll to Contrast and press Change or OK If only one button module is attached scroll to and select Module 1 If there is more than one button module attached select the module by number Use the horizontal arrow keys to adjust the contrast As you adjust the contrast check the button module to view the result Press Save or OK Adjusting the contrast using a touch based IP Deskphone 1 At the deskphone press Home Touch Settings Touch Options amp Settings Touch Screen amp Sound Options Touch Contrast Touch the level control to adjust the contrast higher or lower If there is more than one button module shown on the screen be sure to touch the level control of the module you want to adjust As you adjust the contrast check the button module to view the result Touch Save to save the setting or Cancel to return to the menu without changing the contrast Issue 1 August 2010 13 Introduction to the BM12 Button Module 14 Avaya one X Deskphone BM12 Button Module User Guide
12. r in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third party components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on Avaya s Web site at http www avaya com support Copyright 9 Text Input and other products are covered by one or more of the following patents U S Pat Nos 5 187 480 5 818 437 5 945 928 5 953 541 6 011 554 6 286 064 6 307 548 6 307 549 and 6 636 162 6 646 573 6 970 599 Australia Pat Nos 727539 746674 747901 Austria Pat Nos AT225534 AT221222 Brazil No 9609807 4 Canada Pat Nos 1 331 057 2 227 904 2 278 549 2 302 595 Japan Pat Nos 3532780 3492981 United Kingdom Pat No 2238414B Hong Kong Standard Pat No HK1010924 Republic of Singapore Pat Nos 51383 66959 71979 European Pat Nos 1 010 057 98903671 0 1 018 069 9895
13. s device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment FCC Industry Canada Radiation Exposure Statement This device complies with the FCC s and Industry Canada s RF radiation exposure limits set forth for the general population uncontrolled environment and must not be co located or operated in conjunction with any other antenna or transmitter Contents Introduction to the BM12 Button Module 7 POUING LELE EK ee ee 9 A sw ermga Call a saca Sige Bae See BRA aly aa 9 Accessing FE IA eT TPE HS ORT 9 Persona WA raees oe She ee Siow SHS meee se Do bi See 10 Personalizing Button Labels 10 Adjusting the Button Module Brightness 12 Adjusting the ButtonModuleContrast 12 Issue 1 August 2010 5 Contents 6 Avaya one X Deskphone BM12 Button Module User Guide Introduction to the BM12 Button Module The BM12 Button Module extends the number of call appearances and feature buttons on your telephone It provides 24 additional lines for incoming calls outgoing calls and calling features using two pages of 12 call appearances f
14. sor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Shrinkwrap License SR With respect to Software that contains elements provided by third party suppliers End User may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickwrap license accompanying or applicable to the Software Shrinkwrap License The text of the Shrinkwrap License will be available from Avaya upon End User s request see Third party Components below for more information Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation s and Product s provided by Avaya All content on this site the documentation s and product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole o
15. to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Federal Communications Commission FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are assigned to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the eguipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 Thi
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