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10/100 LAN+ 56K Modem Cardbus PC Card User Guide

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1. Microsoft Networking for Windows 95 Client Microsoft Microsoft Client for Windows NT and Windows 98 Microsoft Networks Protocol Microsoft NetBEUI Service Microsoft File and printer sharing for Microsoft Networks NetWare for Bindery for NetWare 3 xand Client Microsoft Microsoft Client for NetWare 4 x in bindery mode NetWare Networks Protocol Microsoft IPX SPX compatible Protocol NetWare Directory Services NDS for Client Microsoft Microsoft Client for NetWare 4 x NetWare Networks Novell Novell NetWare 32 bit Client Protocol Microsoft IPX SPX compatible Protocol Novell IPX SPX Protocol Service Microsoft Service for NetWare Novell Directory Services TCP IP Client Microsoft Microsoft Client for Internet protocols Microsoft Networks Protocol Microsoft TCP IP Download software from the indicated manufacturer s BBS or Web site 3 Each time you add one of these components Windows 95 creates a new entry in the Network window As these components are added you may be asked to provide a NetWare or Microsoft client software on hard disk floppy disks or CD a Windows 95 system installation files on hard disk floppy disks or CD a The Windows 95 98 Installation disk that came with your LAN Modem card 4 When all of these components have been added modify their properties to comply with the network requirements for your site The parameters you may Uninstalling the Card Removing Card Sof
2. INSTALLING AND CONNECTING THE CARD Identifying the LAN Modem Card Ports 1 Inserting the LAN Modem Card 1 Connecting to a Network 2 LAN Connector LEDs 3 Connecting to a Telephone Line 3 International Adapters 4 Disconnecting the Cables 5 Installing 3Com Software Utilities 5 WINDOWS 98 Installing the Network Software Interface 7 Installing the Modem Software Interface 7 Modifying Audio Settings 8 Confirming the Installation 8 Checking that the LAN Interface is Present 8 Checking that the Modem is Present 9 Testing the Modem 9 Setting Up Network Software Components 9 Uninstalling the Card 11 Removing Card Software 11 Removing the Card 11 Troubleshooting 12 WINDOWS 95 VERSION B OSR 2 Determining Your Windows 95 Version 13 About Windows 95 Prompts 13 Installing the Network Software Interface 13 Installing the Modem Software Interface 14 Confirming the Installation 15 Checking that the Network Interface is Present 15 Checking that the Modem is Present 15 Testing the Modem 15 Setting Up Network Software Components 15 Uninstalling the Card 17 Removing Card Software 17 Removing the Card 17 Troubleshooting 18 Updating Windows 95 Drivers 19 Updating LAN Drivers 19 Updating Modem Drivers 19 W npows NT Setup Using Softex Software 21 Installing the Network Interface 21 Installing the Modem Interface 22 Setup Using System Soft Software 22 Setup Using Point Enabler 23 Installing the Network Interface 23 Setup W
3. Inspect all cables and connections Check whether your card if fully inserted into the slot Verify whether you have the latest BIOS for your system If not check the Web site for your computer download the newest BIOS version and follow the upgrade instructions If you are not using the Softex PC Card Controller reinstall your Service Pack software after installing drivers for the LAN Modem card The event log lists any problems found during system operation To check the event log for errors select Programs Adminstrator Tools Event Viewer from the Start menu Driver not loading correctly Service Pack 3 or a later version should be installed before you install the Softex PC Card Controller If you are using Softex without any Service Pack software you will have to follow these steps in order Remove the card Uninstall the Softex software Install the Service Pack software Reinstall the Softex software u bb WN Reinstall the card You can download the latest Service Pack from Microsoft Application cannot find the modem An older application may not be aware of COM ports higher than COM4 If your modem is installed on COMS or higher reinstall the modem using one of the legacy COM ports COM2 COM3 or COMA Modem will not fax Most Windows fax software will not work with Windows NT Contact Microsoft for information about software for sending faxes Failure after Suspend Resume This usu
4. 3 Double click the HyperTerminal icon to open the New Connection window In Windows 95 and Windows NT you can find the Hyperterminal icon in Start Programs Accessories Hyperterminal In Windows 98 look in Start Programs Accessories Communications In the Connection Description dialog box type a text description such as an easy to remember name for the connection and click OK In the Phone Number dialog box type in the area code and phone number For the 3Com BBS service for example type 18472626000 1 followed by the area code followed by the number In the Connect Using menu be sure that you have selected the FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem If it does not appear your modem is not installed correctly 7 Click OK 8 When the Connect dialog box appears choose the location and the dialing properties for example dial a 9 to access an outside line dial a 1 before long Calls from a Hotel or Business PBX Making Cellular Calls USA only Additional Modem Features Redialing Dialing Stored Numbers Calls from a Hotel or Business PBX 31 distance wait for a dial tone and so forth you require to make the call from your site Click Dial to initiate the call and make the connection You may hear a brief handshaking as the modem tries to establish a connection Normally your LAN Modem card waits for a dial tone before dialing In some cases however a modem cannot detect
5. a 3Com Megahertz Come 10 100 LAN 56K Modem Cardbus PC Card User Guide Published March 1999 3Com Corporation m 5400 Bayfront Plaza m Santa Clara California m 95052 8145 Copyright 1999 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVER
6. 56K Modem CardBus PC Card Fast Ethernet Click Close Depending on your current network settings you may see the Microsoft TCP IP Properties screen When prompted to reboot the computer remove the Windows NT Installation disk from the floppy drive and click Yes For this installation be prepared to assign a COM port to the modem The following procedure assumes that you will create a new COM port for this purpose If you plan to use an existing COM port make sure it is not being used by another device such as a built in infrared port Open the Control Panel and select Ports 2 Click Add to create a new COM port 3 Set the COM port number to 5 or higher Do not give the new port the same number as an existing COM port Accept the default settings for the new port typically IRQ 15 and 1 0 3f8 and click OK Uninstalling the Card Do not reboot the system when prompted Select Do not reboot now and continue with the procedure 6 Open the Control Panel and select Modem 7 Select Do not detect my modem and click Next 8 Select Have Disk Insert the LAN Modem card Windows NT Installation disk in the floppy drive 9 Specify the floppy drive as the location of the modem files and click OK 11 12 13 14 Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem and click Next Select the COM port created in steps 1 through 4 above and click Next If prompted for dialing options specify the setting
7. and reboot the system Windows 98 will detect the card and prompt for the Windows 95 98 Installation disk Modem appears installed but functionality is inconsistent Ensure that you ran the Worldport country selection software and choose the country in which the modem is being used WINDOWS 95 VERSION B OSR 2 NOTE f you are reinstalling the card make sure you have completed the gt procedures for Uninstalling the Card on page 17 Determining Your The LAN Modem card runs under Windows 95 version B If you do not know Windows 95 Version which version of Windows 95 is installed on your computer follow these steps 1 In the Windows 95 Control Panel double click System to display the System Properties dialog box 2 Click the General Tab to display the Windows 95 version information 3 Version B also known as OSR 2 is identified as 4 00 950b About Windows 95 During setup Windows 95 may prompt for an installation disk or the Windows Prompts CD several times Be sure that the path or device you supply to this prompt is correct Here are some guidelines If Windows 95 prompts for a disk from the manufacturer put the LAN Modem card Windows 95 98 Installation disk in the floppy drive On most systems this will be drive A so the path in the dialog box should point to Ax If Windows 95 prompts for the Windows CD put the Windows 95 CD in your CD ROM drive Often this will be drive D If so the path i
8. from Select your country and click OK If the country you want to select is not listed and if the country does not require modem homologation set the WorldPort Country Select Software to USA Try connecting Use the following information when you set up your communications software to help your modem connect at the highest possible speed If you have call waiting disable it Call waiting generates a tone on the line that causes results similar to static It also causes your modem to disconnect or report NO CARRIER if a call waiting signal comes when your modem is connected to another modem Call waiting is usually disabled by using 70 in your dial string before the phone number For example to disable call waiting before dialing the 3Com BBS use the sequence ATDT 70 18472626000 Contact your phone company if you need more information m Telephone lines with static or noise slow down transmission and require error correction If your phone line has a problem with noise contact your telephone company to see if they can fix the problem m Don t use a splitter on your telephone line A single connection from wall to modem produces the highest transfer speed m f the modems do not connect during the handshake try disabling error correction use the AT command AT NO You can also try disabling data compression AT CO 30 CHAPTER 5 USING THE MODEM Software Settings Setup for Communications Applications Calls wi
9. refer to Setup With Networking Already Installed on page 24 Check Wired to the network and click Next 4 When the system prompts to have setup start searching for a network adapter 10 11 12 click Select from List Click Have Disk Put the LAN Modem card Windows NT Installation disk in the floppy drive and click OK When the Select Oem Option window opens select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet and click OK The Network Adapters list shows a check mark next to the 3Com LAN Modem card Click Next to continue In the Network Protocols list place a check mark next to each network protocol required for your site and click Next In the Network Services window place a check mark in the box next to each desired service Unless you are following specific guidelines from your MIS department select the default settings Click Next to install the selected components When prompted enter the path to the Windows NT installation files for example D i386 on the NT CD and click Continue When the system prompts again for NT files specify the floppy drive and click Continue In the 3Com LAN Modem card dialog box accept the default settings and click Continue 24 CHAPTER 4 WINDOWS NT 13 14 15 16 17 Depending on your computer current settings a TCP IP setup windows may appear Select the options that are required for your site and continue When the window for enab
10. 2000 Warranty for ninety 90 days or until April 1 2000 whichever is later Customer must contact 3Com s Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after receipt of the defective product by 3Com Dead or Defective on Arrival In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than three 3 business days after 3Com s verification of the DOA product but may be delayed due to export or import procedures When an advance replacement is provided and Customer fails to return the defective product to 3Com within fifteen 15 days after shipment of the replacement 3Com w
11. 3Com warrants that all Heritage 3Com products sold or licensed to Customer on and after January 1 1998 that are date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com products including hardware software and firmware accurately exchange date data with the 3Com products with the exception of those products identified at 3Com s Web site http www 3com com products yr2000 html as not meeting this standard A product is considered a Heritage 3Com product if it is a member of a product family which was manufactured by 3Com prior to its merger with US Robotics Corporation This Year 2000 limited warranty does not apply to Heritage US Robotics Corporation products If it appears that any such product does not perform properly with regard to such date data on and after January 1 2000 and Customer notifies 3Com before the later of April 1 2000 or ninety 90 days after purchase of the product from 3Com or its authorized reseller 3Com shall at its option and expense provide a software update which would effect the proper performance of such product repair such product deliver to Customer an equivalent product to replace such product or if none of the foregoing is feasible refund to Customer the purchase price paid for such product Any software update or replaced or repaired product will carry a Year
12. Acrobat Reader in languages other than English from the Adobe Web site at www adobe com Installing the Network Software Interface Installing the Modem Software Interface WINDOWS 98 NOTE f you are reinstalling the card make sure you have completed the procedures for Uninstalling the Card on page 11 Before installing the network software interface insert the LAN Modem card and connect to the network as described Installing and Connecting the Card on page 1 Turn on the computer and start Windows 98 Windows 98 automatically detects the LAN function of the card It displays a New Hardware Found dialog box and looks for information about the card When ready to configure the new hardware Windows 98 opens the Add New Hardware Wizard Select Search for the best driver for your device and click Next Select Floppy Drives insert the Windows 95 98 Installation disk and click NEXT 4 After finding the installation files on the floppy disk the hardware wizard displays the card name FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet Click Next to copy the required files Insert the Windows 98 CD if prompted Optionally you may specify a location on the hard disk where the Windows 98 files reside Typically this location is CAWINDOWS OPTIONS CABS Click OK to copy the files needed for the Ethernet interface There may be a period of inactivity while the system checks your current network c
13. LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone line used by the device to prevent overloading The termination of a line may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed 100 The Load Number for this device appears on a label on the product Marking by the symbol CEO560X indicates compliance of this equipment to the EMC Directive 89 336 EEC the Low Voltage Directive 73 23 EEC amended by 93 68 EEC and the Telecom Terminal Equipment and Satellite Earth Stations Directive 98 13 EEC Such marking is indicative that this equipment meets or exceeds the following technical standards m EN 55022 Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment m EN 50082 1 Electromagnetic compatibility Generic immunity standard Part 1 Residential commercial and light industrial m EN60950 1992 Safety of information technology equipment including electrical business equipment m CTR 21 1998 Attachment requirements for Pan European approval for connection to the analog Public Switched Telephone Networks PSTNs of TE excluding TE supporting voice telephony services in which network addressing if provided is by means of Dual Tone Multi Frequency DTMF signaling WARNING Although this equipment can use either loop discount Pulse or DTMF Tone sig
14. for a listing of S registers and their values 34 CHAPTER 5 USING THE MODEM Modem Troubleshooting Symptom COM Port Conflict Solution Indicates a conflict between two drivers claiming the same IRQs Change one of the IRQs Remember that the modem interface of the LAN Modem card is a WinModem and uses COMS or higher Cannot hear modem or speaker Make sure your computer s speaker is turned on ATM1 Turn your speaker volume on ATL3 With the default audio settings for Windows 98 the sound may be disabled To enable the sound use the following procedure 1 Locate the speaker icon in the system tray 2 If there is no speaker icon in the system tray open the Control Panel and double click Multimedia On the Audio page make sure Show volume control on the task bar is checked 3 Double click the speaker icon in the system tray 4 When the Master Out window opens select Options 5 Choose Properties and make sure the Mono In box is checked Click OK 6 When the Master Out window is redisplayed check Mono In Balance Ensure that the mute box is unchecked Modem does not dial correctly Make sure you have entered the telephone number correctly if you are using the dialing directory Make sure the number you dialed is correct if you are dialing it in terminal mode Be sure you added any required prefix such as 1 before your number when dialing long distance The other line could be busy or not answeri
15. insert them with Br the icon side up The connector should seat easily without forcing Inserting the To install the card slide it into the PC Card slot as shown below The power to the LAN Modem Card computer can be on or off Without forcing the card push until it seats firmly CAUTION Forcing the card into the slot may bend the pins If you do not know how to insert cards in your computer refer to the documentation supplied with your computer on using PC Card PCMCIA slots Connecting to a Before connecting the LAN Modem card to the network be sure that you have Network the cable appropriate for a network connection at your site 1 Attach the network connector at the end of the network cable to the LAN port See Identifying the LAN Modem Card Ports on page 1 on the LAN Modem card 2 Connect one end of the RJ 45 extension cable to the network connector and the other end to the network segment LAN Connector LEDs The LEDs on the network connector display the status of your network link Fig PT 10 Mbps LED I A 100 Mbps LED LED Description Steady Blinking Off 10 Link integrity Good 10BASE T connection Faulty connection No connection between card and hub between PC Card and hub Alternatively speed set Off when 100 LNK LED is on manually but 100 Link integrity Good 100BASE TX connection connector attached to No connection between card and hub between PC Card and hub wrong speed Off whe
16. software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety 90 days from the date of purchase from 3Com or its authorized reseller 3Com warrants the media containing software against failure during the warranty period No updates are provided 3Com s sole obligation with respect to this express warranty shall be at 3Com s discretion to refund the purchase price paid by Customer for any defective software products or to replace any defective media with software which substantially conforms to applicable 3Com published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product In addition to the Hardware Products Warranty and Software Products Warranty identified above
17. the card Click OK and continue with the procedure described for Setup Using Point Enabler on page 23 Setup Using Point Enabler Installing the Network Interface Point enabler installation is a basic manual installation procedure that will work on nearly all configurations including systems with System Soft Card and Socket services installed If you are running the Softex software on your system use the procedures for Setup Using Softex Software on page 21 Before installing the network interface insert the LAN Modem card and connect to the network as described above Obtain the following information from your MIS department a For Windows NT networking your computer name and workgroup or domain name m For your network account your user name and password The LAN Modem card requires that Service Pack 3 or a later version be installed on your computer Contact your network administrator or Microsoft if you do not have Service Pack 3 or later Setup With No Networking Installed This procedure assumes that you have not already installed Windows NT networking on your notebook computer If networking is installed see Setup With Networking Already Installed on page 24 In the Control Panel double click Network When the system prompts Windows NT Networking is not installed Do you want to install it now click Yes This opens the Network Setup Wizard If the Network Setup Wizard does not appear
18. to other Telecom customers Some parameters required for compliance with Telecom s PTC Specifications are dependent on the equipment PC associated with this modem The associated equipment shall be set up to operate within the following limits for compliance with Telecom specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for a single manual call initiation The equipment shall go back on hook for a period of not less than 30 seconds between the end of one call attempt and the beginning of the next Automatic calls to different numbers shall be not less than 5 seconds apart When used in the Auto Answer mode the SO register must be set with a value between 2 and 5 This ensures A person calling your modem will hear a short burst of ringing before the modem answers This confirms that the call has been successfully switched through the network Caller identification information which occurs between the first and second ring cadence is not destroyed This equipment does not meet Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances The code for Call Waiting diable is 52 on the Telecom New Zealand telephone network INDEX Numbers 3Com 39 bulletin board service 40 contact information 39 fax service 40 on line suppor
19. 00 LAN 56K Modem CardBus PC Card Modem Double click the entry for the LAN Modem card It should confirm This device is working properly Click Cancel then click OK to exit System Properties Open the Control Panel and double click Modems Select the Diagnostics tab Click on the COM port assigned to the LAN Modem card Click More Info If the modem is working properly the test displays a white box with a list of AT commands This confirms that the modem is functioning properly You will need to install four types of network components for Windows 95 networking Client Adapter Protocol and Service These components are installed through the Network application in the Control Panel Open the Network application in the Control Panel to see which network components are currently installed 16 CHAPTER 3 WINDOWS 95 VERSION B OSR 2 Before installing network components consult with your network manager or MIS representative for the options you require for your network 1 Open the Network window by double clicking the Network icon in the Control Panel 2 Click Add to add new or additional network components Your LAN Modem card is already installed so you will want to add only protocols clients and services Type of Network Component Manufacturer Option to Select Microsoft Networking and NetWare Adapter 3Com FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet
20. 376 Poland 00800 3111206 Portugal 05 05313416 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U K 0800 966197 Latin America 1 408 326 2927 1 408 326 3355 U S A and Canada 1 800 NET 3Com 1 800 638 3266 1 408 326 7120 Warranty and Regulatory Compliance 3Com Corporation Limited Warranty HARDWARE SOFTWARE YEAR 2000 WARRANTY OBTAINING WARRANTY SERVICE WARRANTIES EXCLUSIVE LIMITATION OF LIABILITY 3Com warrants its hardware products to be free from defects in workmanship and materials under normal use and service for the following lengths of time from the date of purchase from 3Com or its authorized reseller Network Interface Cards Lifetime Other hardware products unless otherwise specified above 1 year Spare parts and spares kits 90 days f a product does not operate as warranted above during the applicable warranty period 3Com shall at its option and expense repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or refund o Customer the purchase price paid for the defective product All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned Any replaced or repaired product or part has a ninety 90 day warranty or the remainder of the initial warranty period whichever is longer 3Com warrants that the
21. ABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DISCLAIMER GOVERNING LAW DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and ex
22. For example suppose you frequently call the number 555 5555 If this is the first number you want to store enter AT amp Z1 5555555 and ATDS1 to dial it If it is the fourth number you want to store you would type AT amp Z4 5555555 to store it and ATDS4 to dial it 32 CHAPTER 5 USING THE MODEM Call Progress Detection Fax Support Faxing with Microsoft AT Commands Fax An optional set of result codes lets you know when The telephone number you have dialed is busy The line has been picked up but a modem is not answering the call There is no dial tone on the telephone line a A call is coming in These result codes and the commands that enable or disable these result codes are controlled by the ATXn command See AT Commands on page 32 for information on AT commands To send or receive faxes using the modem you must have a facsimile software package such as Microsoft Fax provided with your notebook computer In your fax software select error correcting mode ECM to provide more reliable fax connectivity Your modem supports Class 1 and Class 2 0 faxing for best results and compatibility we recommend using Class 1 as your fax class NOTE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the
23. NMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com the 3Com logom Megahertz AccessBuilder and DynamicAccess are registered trademarks of 3Com Corporation 3ComFacts is a service mark of 3Com Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc All other company and product names may be trademarks of the respective companies with which they are associated CONTENTS
24. Part 68 of the Federal Communications Commission FCC rules On the product is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company An FCC compliant telephone cord with a modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on a telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total REN s contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved CANADIAN NOTICE CE NOTICE NEW ZEALAND The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will pro
25. Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem and click Remove Go to the Start menu and choose Shutdown or Restart Check your computer manual for information on removing cards Store the card in its original or similar packaging 18 CHAPTER 3 WINDOWS 95 VERSION B OSR 2 Troubleshooting Symptom Solution Basic Troubleshooting applicable for all problem situations Inspect all cables and connections Check whether your card if fully inserted into the slot Verify whether you have the latest BIOS for your system If not check the Web site for your computer download the newest BIOS version and follow the upgrade instructions Check for multiple installations of the card Check whether your system s PC Card CardBus Controller is installed and running properly go to Control Panel System Device Manager PCMCIA Card and verify that the controller is present and shows no errors Check the Control Panel PC Card application to confirm that your card is recognized by the system In the Control Panel Network application make sure that you have appropriate clients and protocols installed System shows a valid COM Port setting for the modem but your application does not recognize it Use the 3Com Modem Setting application in the control panel to change the COM port assignment The default is COM5 Use a lower number if you are have older software that does not recognize COM ports higher tha
26. a dial tone even when voice calls can be completed This problem can occur when a Dialing into a standard telephone network using nonstandard dial tone conventions m Placing a call from a country outside of the United States where a different dial tone is used a Dialing through a business or hotel PBX or a voice mail system that indicates new mail with a unique dial tone travelers often find that hotel PBXs have unique dial tones Using telephones such as cellular telephones that require you to press a button before the dial tone can be heard If you cannot obtain a normal dial tone following the procedures provided for your phone you may have to reconfigure the dialing options for your communications package Most packages have a Wait for Dial Tone Before Dialing option that you can enable or disable if your modem is having trouble detecting a dial tone You must disable this option to permit blind dialing Users in the USA can use the LAN Modem card to establish a cellular connection to a remote site Before attempting to establish a cellular connection you must obtain a proper cable for your cellular phone For information on cables and setup for cellular communication refer to the Customer Support Web site at http www support 3Com com Your modem stores each dialed number until another number is dialed When you enter ATDL the modem redials the last number dialed The modem can store up to four telephone numbers
27. ally indicates a power management problem Since Windows NT 4 0 does not support power management we recommend that you disable power management in the BIOS Make sure you have the latest BIOS for your computer or upgrade your software from Microsoft Card not functioning Open Windows NT Diagnostics From the Start menu select Programs Admin Tools Windows NT Diagnostics Windows NT Diagnostics lets you see where the drivers are loading in I O IRQ MEM ranges Check for resource conflicts and make sure the settings for the LAN Modem card are valid Modem driver does not load properly If your modem did not install correctly make sure you installed the driver from the Windows NT installation disk If not remove and reinstall the driver using the Windows NT installation disk The LAN MODEM card fails to function properly with SoftTex Card Services installed Make sure that you have the appropriate version of Softex installed for your machine Make sure that you have used the Softex drivers located on the installation CD that shipped with the product The LAN MODEM card fails to function with SystemSoft Card Services installed SystemSoft version 4 10 13 was tested with the LAN Modem card It functions fully except that modem capabilities are not hotswappable At the time of release CardWiz 5 0 was not supported Make sure that you have properly installed the correct version of SystemSoft Card Services fo
28. and 1 800 553117 Israel 177 3103794 Italy 1678 79489 Netherlands 0800 0227788 Norway 800 11376 Poland 0800 3111206 Portugal 05 05313416 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U K 0800 966197 42 CHAPTER 7 CONTACTING 3COM SUPPORT Country Telephone Number Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezuela AT amp T 800 666 5065 0800 13 3266 1230 020 0645 98012 2127 01 800 CARE 01 800 2273 AT amp T 800 666 5065 800 666 5065 AT amp T 800 666 5065 North America 1 800 NET 3Com 1 800 638 3266 Returning Products for Repair Before returning a product to 3Com for repair first obtain a Return Materials Authorization RMA number Products sent to 3Com without RMA numbers will be returned to the sender unopened at the sender s expense To obtain an RMA number call or fax Telephone Country Number Fax Number Asia Pacific Rim 65 543 6500 65 543 6348 Europe South 44 1442 435860 44 1442 Africa and 435718 Middle East From the following European countries yo u may Call the toll free numbers select option 2 and then option 2 Austria 06 607468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0130 821502 Hungary 00800 12813 Ireland 1800553117 Israel 177 3103794 Italy 1678 79489 Netherlands 0800 0227788 Norway 800 11
29. ans that the equipment meets certain elecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local elecommunications company The equipment must also be installed using an acceptable method of connection In some cases he inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make electrical ground connections by themselves but should contact the appropriate inspection authority or an electrician as appropriate The Load Number
30. ck or cellular phone Tip and Ring may be reversed Try another telephone port Making Your Own Installation Diskettes PB WN A WN RELEASE NOTES To make your own installation disks from the nstallation CD format two diskettes and label them as follows a Disk 1 Windows 95 98 Installation a Disk 2 Windows NT Installation To create a Windows 95 98 Installation diskette Put the Installation CD in the CD ROM drive for example Drive D Locate the folder DADISK1 on the Installation CD Put the diskette labeled Disk 1 in the floppy drive Copy the contents of D DISK1 to Disk 1 To create a Windows NT Installation diskette Put the Installation CD in the CD ROM drive for example Drive D Locate the folder DADISK2 on the Installation CD Put the diskette labeled Disk 2 in the floppy drive Copy the contents of D DISK2 to Disk 2 On Line Support CONTACTING 3COM SUPPORT For the latest information on the LAN Modem card try one of the following 3Com WWW sites World Wide Web Site http www 3com com Access the latest networking information on the 3Com Corporation World Wide Web site by clicking the link above 3Com Support Web Site http www support 3Com com This link will take you directly to the 3Com web site for technical support 3Com Software Library http support 3com com infodeli tools nic 3ccfem656b htm This link will take you directly to the Web site for softwar
31. cluding the United Nations Convention on Contracts for the International Sale of Goods Regulatory Compliance Information FCC CLAss B CERTIFICATION STATEMENT FCC DECLARATION OF CONFORMITY FCC PART 68 STATEMENT 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95052 8145 3Com Corporation Model No 3CCFEM656 B Made in U S A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications Equipment Standards entitled Digital Apparatus ICES 003 These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferenc
32. e by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to m Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 NOTE In order to maintain compliance with the limits of a Class B digital device 3Com requires that you use quality interface cables when connecting to this device Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment Refer to the manual for specifications on cabling types We declare under our sole responsibility that the Model Description 3CCFEM656 B 3Com Megahertz 10 100 LAN 56K Modem CardBus PC Card to which this declaration relates is in conformity with the following standards or other normative documents m ANSI C63 4 1992 Methods of Measurement m Federal Communications Commission 47 CFR Part 15 subpart B 15 107 e Class B Conducted Limits 15 109 g Class B Radiated Emissions Limits 3Com Corporation Model No 3CCFEM656 B Made in U S A This equipment complies with
33. e downloads including the latest version of this manual for all FEM656B family products As translations of this User Guide become available copies will be posted on this Web page in HTML and PDF formats To see what languages are available go to the Software Library web page and click Documentation 3Com KnowledgeBase http knowlegebase 3com com This link takes you to the knowledge base for 3Com products The link to the LAN and LAN Modem PC cards contains a list of known problems on specific laptop models and suggests ways to solve the problems Frequently Asked Questions http support 3com com infodeli inotes techtran cs_faq3ccfem656b htm This link takes you to the FAQ list for 3Com PC cards 3Com FTP site for all FEM656B Family files ftp ftp 3com com pub nic 3ccfem656b From this site you can download drivers patches software and MIBs from the 3Com public FTP site Click the link above or use the host ID 192 156 136 12 40 CHAPTER 7 CONTACTING 3COM SUPPORT Support from Your Network Supplier Support from 3Com 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products To reach the service through a regular telephone line set your modem to 8 data bits no parity and 1 stop bit and dial one of the following numbers Country Data Rate Telephone Number Australia Up to 14 400 bps 61 2 9955 2073 Brazil Up to 14 400 bp
34. e files needed for the Ethernet interface If prompted for the Windows 95 98 Installation disk select the floppy drive as the location of the files If prompted for Windows 95 files supply your CD or type the path to the directory where your Windows 95 files reside Normally this path is CAWINDOWS OPTIONS CABS Click OK to finish copying the required files If Windows 95 opens the Network Setup box supply your computer name and workgroup name then click Close When Windows 95 prompts whether to reboot the computer remove the Windows 95 98 Installation disk from the floppy drive and click YES Once the card is inserted and the LAN interface installed Windows 95 will detect and install the modem software interface when it reboots After the modem is installed run the WorldPort country selection utility as described in Using WorldPort on page 29 After installation is complete a 3Com Modem Setting application is installed in the Control Panel Open Modem Setting to change the COM port assignment for the LAN Modem card The default is COM5 You may need to change the COM port to a lower number if you are using older software that does not recognize COM ports higher than 4 After installing the modem be sure to select the country in which you will be using the modem Run the WorldPort country selection utility as described in Using WorldPort on page 29 NOTE f you remove the LAN Modem card and reinstall it in a
35. ecting the Card on page 1 The system will find the card and display a PCMCIA Card Not Configured dialog box 2 Select Install the driver that was provided with the PC Card 3 Insert the Installation CD and click OK The system will display a dialog box titled OEM disk not found Enter the path to the Softex directory on the CD for example D SOFTEX and press OK Set the I O Port Memory Address Interrupt and Duplex Mode the default values work in most instances as required for your site and click Continue Set the Microsoft TCP IP Properties as required for your site and click OK The system will display a dialog box called PCMCIA Reboot Needed Consult with your MIS representative if you do not know what settings to use Once the procedure is completed reboot for the changes to take effect 22 CHAPTER 4 WINDOWS NT Installing the Modem Interface Setup Using System Soft Software Open the Control Panel and select Ports 2 Click Add to create a new COM port 3 Set the COM port number to 5 or higher Do not give the new port the same VO Jo 10 11 12 13 14 3 number as an existing COM port Accept the default settings for the new port typically IRQ 15 and 1 0 318 and click OK Do not reboot the system when prompted Select Do not reboot now and continue with the procedure Open the Control Panel and select Modem Select Do not detect my modem and click Next Select Have Disk Insert the In
36. ephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not or itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you should contact your equipment supplier in the first instance Not all phones connected to the phone port will respond to incoming ringing Do not report this as a fault unless the same phone will not respond to ringing when connected to a standard phone socket This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Services The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions In particular higher speeds at which this modem is capable of operating depend on a specific network implementation which is only one of many ways of delivering high quality voice telephony to customers Failure to operate should not be reported as a fault to Telecom In addition to satisfactory line conditions a modem can only work properly if m Itis compatible with the modem at the other end of the call and m The application using the modem is compatible with the application at the other end of the call e g accessing the Internet requires suitable software in addition to a modem This equipment should not be used in a manner which could constitute a nuisance
37. etWare Networks Novell Novell NetWare 32 bit Client Protocol Microsoft IPX SPX compatible Protocol Novell IPX SPX Protocol Service Microsoft Service for NetWare Novell Directory Services TCP IP Client Microsoft Microsoft Client for Internet protocol Microsoft Networks Protocol Microsoft TCP IP Download software from the indicated manufacturer s BBS or Web site 3 As these components are added you may be asked to provide a NetWare or Microsoft client software on hard disk floppy diskettes or CD a Windows 98 system installation files on hard disk floppy diskettes or CD a Windows 95 98 Installation disk that came with your LAN Modem card Each time you add one of these components Windows 98 creates a new entry in the Network window 4 When all of these components have been added you must modify their properties to comply with the network requirements for your site The parameters you may need to customize for network operation under Windows 98 can be found under the Properties tab for the network components you added Uninstalling the Card Removing Card Software Removing the Card If the card installation is unsuccessful for any reason your best course may be to completely uninstall the LAN modem card and its software and repeat the installation procedures A fresh install can also solve problems that can arise from removing the card or shutting down your computer while diagnostics were running S
38. first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Attaching this information to faxes is known as fax branding Refer to your fax communication software documentation for details on how to comply with the fax branding requirement Microsoft Fax is the resident fax application supplied with Windows 95 and Windows 98 Before you can use Microsoft Fax you may have to install it from your operating system CD or folder using the Add Remove Programs utility in the Control Panel It is available for Windows NT but you will have to download it from the Microsoft WWW site Microsoft Fax is configured to use an installed modem and set up as a printer like device Once installed all you need to do to send a fax is select Microsoft Fax from the Printer Setup menu of your text processing application then print the file Microsoft Fax will prompt for the Fax number to dial AT commands are set at the factory factory settings are called defaults to perform specific modem functions in preselected ways They can be used to display call status or send and receive data with communications software such as HyperTerminal AT commands are instructions typed at the command line of any communications application A communications application is in command mode when
39. ill charge Customer for the replacement product at list price 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LI
40. ith No Networking Installed 23 Setup With Networking Already Installed 24 Installing the Modem Interface 24 Uninstalling the Card 25 Troubleshooting 26 USING THE MODEM Using WorldPort 29 Hints for Good Connections 29 Software Settings 30 Setup for Communications Applications 30 Calls with HyperTerminal 30 Calls from a Hotel or Business PBX 31 Making Cellular Calls USA only 31 Additional Modem Features 31 Redialing 31 Dialing Stored Numbers 31 Call Progress Detection 32 Fax Support 32 Faxing with Microsoft Fax 32 AT Commands 32 S Registers 33 Modem Troubleshooting 34 RELEASE NOTES Making Your Own Installation Diskettes 37 7 CONTACTING 3COM SUPPORT On Line Support 39 World Wide Web Site 39 3Com Support Web Site 39 3Com Software Library 39 3Com KnowledgeBase 39 Frequently Asked Questions 39 3Com FTP site for all FEM656B Family files 39 3Com Bulletin Board Service 40 3Com Facts Automated Fax Service 40 Support from Your Network Supplier 40 Support from 3Com 40 Returning Products for Repair 42 WARRANTY AND REGULATORY COMPLIANCE 3Com Corporation Limited Warranty 43 Regulatory Compliance Information 44 INDEX INSTALLING AND CONNECTING THE 1 CARD Identifying the The dual function LAN Modem card has a LAN port and modem port The LAN Modem Card connectors and card ports are color coded Take care to connect each cable to the Ports correct card port NOTE When attaching connectors to the LAN Modem card
41. l support 39 3ComFacts 40 BBS 40 on line 39 returning products for repair 42 support from network suppliers 40 telephone line adapters international 4 troubleshooting 12 37 known problems 37 modem 34 Windows 95 18 Windows 98 12 U updating drivers 19 Windows 95 19 W warranty 43 Windows 95 13 installing network components 15 installing the network interface 13 prompts 13 testing the modem 15 troubleshooting 18 uninstalling the card 17 updating drivers 19 version identification 13 Windows 98 7 installing network components installing the network interface testing the modem 9 troubleshooting 12 WorldPort 29 country selection 29 So
42. ling or disabling protocols opens click Next When NT is ready to start the network click Next to copy the network files Provide your computer name and workgroup or domain name when prompted When the system displays Networking has been installed on your computer click Finish When prompted to reboot the computer remove the Windows NT Installation disk from the floppy drive and click Yes Setup With Networking Already Installed This procedure assumes that Windows NT networking is already installed on your notebook computer If networking is not yet installed see Setup With No Networking Installed on page 23 In the Control Panel double click Network If the system prompts Windows NT Networking is not installed Do you want to install it now use the procedure for Setup With No Networking Installed 2 Open the Adapter tab and click Add 3 Click Have Disk Put the the Windows NT Installation disk in the floppy drive and Installing the Modem Interface click OK When the Select OEM Option window opens select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet and click OK In the 3Com LAN card dialog box accept the default settings and click Continue The default settings work in most instances However you may specify network link settings auto polarity and IRQ and I O values After Windows copies all of the required files it displays the LAN card name FEM656B 3Com 10 100 LAN
43. n 2 Double click the Control Panel icon 3 Double click the System icon The System Properties box appears detailing your system setup Checking that the Modem is Present Testing the Modem Setting Up Network Software Components 4 Click the Device Manager tab A list of devices appears arranged by type Double click Network Adapters The LAN Modem card name appears confirming successful installation Double click the entry for the LAN Modem card to display a description of the card and its current status The device status should indicate This device is working properly 7 Click the Cancel button to return to System Properties 8 Click OK to exit System Properties wm BB WN PB WN Double click the My Computer icon Double click the Control Panel icon Double click the System icon The System Properties box details your system setup Click the Device Manager tab A list of devices appears arranged by type Double click Modems It should display the entry for the FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem Double click the entry for the LAN Modem card It should confirm This device is working properly Click Cancel then click OK to exit System Properties Open the Control Panel and double click Modems Select the Diagnostics tab Click on the COM port assigned to the LAN Modem card Click More Info If the modem is working properly the test will display a white b
44. n 10 LNK LED is on You can use the LEDs to verify link integrity but the LAN Modem card must be connected to the network and the network drivers must be installed Connecting to a To connect the LAN Modem card to a telephone line attach the modem cable to Telephone Line the modem port See Identifying the LAN Modem Card Ports on page 1 Next attach the other end of the modem cable to the telephone wall plug Teg International In some countries the wall jack requires a telephone line adapter in order for it to Adapters accept the RJ 11 connector Adapters for the United Kingdom Germany and France are included with the LAN Modem card International telephone line adapters for other countries are available from TeleAdapt To order a line adapter for a specific country contact TeleAdapt at one of the numbers listed below USA United Kingdom Australia Phone 877 835 3232 44 0 181 233 3000 61 2 9433 8363 Fax 408965 1414 44 0 181 233 3132 61 2 9433 8369 Web Site www TeleAdapt com Disconnecting the Cables Installing 3Com Software Utilities The LAN and modem cables lock in place when connected to the card To release the cables squeeze the release clips located on the sides of the connector CAUTION Do not pull or attempt to disconnect the cable without squeezing the release clips Otherwise you may damage the card and make it inoperable If you did not install the Wo
45. n 4 LAN device is not functional LED on the connector is off or mismatches the real network speed Use Control Panel System Device Manager to inspect the status of your LAN card If you see a red X enable the card and set the Properties If you see a yellow exclamation mark click on the icon to see what the conflict is Verify that there are adequate system resources Try to free system resources e g disable the infrared port then remove and reinstall the card After you remove the card and reinsert it Windows runs the installation process again This is normal behavior for Windows with PCI and CardBus cards installed Windows 95 can install one instance of the card for every slot presented in the system You will have two instances of the card under the Network and Modem applications in Control Panel After the second instance is installed the hot swap from one slot to another will be smooth Be sure to check your settings under Dial up Networking and Hyperterminal to ensure that your preferred settings apply to the correct instance of the card The card does not work in your system with Windows 95 or Windows 95a Earlier versions of Windows Windows 95 and Windows 95a are not supported Upgrade your system to Windows 95b OSR 2 or Windows 98 To determine your version of Windows 95 open the Control Panel select System and look at System information under the General tab If your release is identified as ve
46. n the dialog box should point to DAWIN95 Some computers are delivered with Windows 95 installed but no CD is supplied If this is the case with your computer you must supply the path where the Windows 95 software resides Check your owner manual for details Often this will be a subdirectory of your Windows folder A common path for these driver files is C WINDOWS OPTIONS CABS so you would supply this path in the dialog box Installing the Network Before installing the network software interface insert the LAN Modem card and Software Interface connect to the network as described in Installing and Connecting the Card on page 1 You should also obtain the following information a For Windows 95 networking your computer name and workgroup name m For your network account your user name and password 14 CHAPTER 3 WINDOWS 95 VERSION B OSR 2 Installing the Modem Software Interface You should be able to obtain this information from your MIS department Turn on the computer and start Windows 95 Windows 95 detects the card during startup Follow the instructions in the Update Device Driver Wizard dialog box Put the Windows 95 98 Installation disk in the floppy drive and click Next After the system finds the installation files on the floppy disk it displays the card name FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet and prompts for the location of the driver files Click Finish to copy th
47. naling only the performance of the DTMF Tone signaling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use DTMF Tone signaling for access to public or private emergency services DTMF signaling also provides faster call set up The safety status of the ports on this modem is as follows m Line Interface Port TNV m PCMCIA Bus connector to PC SELV Note that only SELV ports should be connected to other SELV ports or TNV ports to other TNV ports Interconnection of ports with different safety status may invalidate the approval If in doubt about making such a connection advice should be sought from a competent engineer The user should ensure that the power drawn by the modem together with the host and any auxiliary apparatus drawing power from the host is within the rating of the power supply The modem power requirement is 5V lt lt to be added gt gt mA The user should be aware that it is the modem and not the host that is approved When the modem is supplied along with a host machine the modem user instructions must also be supplied Failure to do so will invalidate the modem approval Please consult the supplier or maintainer of the modem not the network operator if operational difficulties are experienced This equipment has been approved to Council Decision 98 482 EEC CTR 21 for Pan European single terminal connection to the Public Switched Tel
48. ng Make sure it is available to answer before calling If you are dialing internationally your modem may not recognize the dial tone Try the command ATX3DT and the telephone number Modem not responding Check your computer s BIOS setup If it requires certain settings for modems be sure they have been turned on Make sure you have selected the correct COM port in your software setup Make sure the modem has been connected completely Check all your connections and make sure they are all secure Reboot your system Modem does not dial Check your phone line and cable connections See Installing and Connecting the Card on page 1 Make sure no other phone extension has been picked up on the same line Make sure you are using a standard analog telephone line You might receive an error if you are trying to connect to a digital phone system or PBX Listen for a normal dial tone on the line If the dial tone sounds different than normal find another line Modem cannot connect to remote access server When connecting to a remote access server running V 34 protocol up to 33 6 Kbps with devices such as 3Com AccessBuilder configure your DUN settings to reflect the connection speed We recommend 19200 or 38400 Kbps Settings of 57600 or 115200 Kbps will cause a failure Modem does not fax Make sure you have selected the correct fax class Make sure that you do not have another communication
49. ng the modem be sure to select the country in which you will be using the modem Run the WorldPort country selection utility as described in Using WorldPort on page 29 NOTE f you remove the LAN Modem card and reinstall it in another slot Windows 98 will rediscover it in the new location begin another installation procedure and prompt for the LAN Modem card Windows 95 98 Installation disk You can install the card in both slots if you wish If the double installation causes problems uninstall one of the occurrences of the card See Uninstalling the Card on page 11 With the default audio settings for Windows 98 you may not hear the sound from the modem when you dial out To enable the sound use the following procedure Locate the speaker icon in the system tray If there is no speaker icon in the system tray open the Control Panel and double click Multimedia On the Audio page make sure Show volume control on the task bar is checked Double click the speaker icon in the system tray When the Master Out window opens select Options Choose Properties and make sure the Mono In box is checked Click OK When the Master Out window is redisplayed check Mono In Balance Ensure that the mute box is unchecked If this does not solve the problem refer to Troubleshooting on page 12 Checking that the LAN Interface is Present m Checking that the Modem is Present m Testing the Modem Double click the My Computer ico
50. nother slot the first time Windows 95 rediscovers it in the new location it will start another installation If the double installation causes problems uninstall one of the occurrences of the card See Uninstalling the Card on page 17 Confirming the Installation Checking that the Network Interface is Present Checking that the Modem is Present Testing the Modem Setting Up Network Software Components Confirming the Installation 15 Double click the My Computer icon 2 Double click the Control Panel icon 3 Double click the System icon The System Properties box appears detailing your system setup 4 Click the Device Manager tab A list of devices appears arranged by type 5 Double click Network Adapters The entry for the LAN Modem card FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet confirms successful installation Double click the entry for the LAN Modem card to display a description of the card and its current status The device status should indicate This device is working properly 7 Click Cancel to return to System Properties 8 Click OK to exit System Properties wm BB WN A WN Open the My Computer folder Double click Control Panel Double click System The System Properties box details your system setup Click the Device Manager tab A list of devices appears arranged by type Double click Modems It should display the entry for the FEM656B 3Com 10 1
51. om list and click Next 7 Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem and click Finish Click OK and specify the location of the new driver files Click OK again to copy the files you need After Windows copies the files and finishes the update restart the computer for the changes to take effect Setup Using Softex Software Installing the Network Interface 1 WINDOWS NT NOTE f you are reinstalling the card make sure you have completed the procedures for Uninstalling the Card on page 25 For Windows NT 4 0 installation you must have Service Pack 3 or later installed on your computer After installation reinstall the Service Pack software to update NT network files and eliminate error messages in the Event Viewer Contact your Network Administrator or Microsoft if you do not have the current Service Pack Use the following procedures if the Softex PC Card Controller for Windows NT 4 0 is installed on your system If the Softex software is not installed use the procedures for Setup Using Point Enabler on page 23 For the following procedures The computer must be running NT 4 0 a The Softex PC Card Controller for Windows NT 4 0 must be installed a Windows NT Service Pack 3 or later must be installed The Softex PC Card Controller software for Windows NT 4 0 is on the Installation CD Insert the LAN Modem card and connect to the network as described in Installing and Conn
52. ometimes earlier installations or interrupted installation attempts leave problems that affect card operation Possible problems include One or both of the card functions not working Windows 98 not detecting the card The system issuing a warning tone at startup If you are having any of these problems remove the LAN Modem card and software using the procedures below then reinstall the card CAUTION Exit any communications or networking applications before removing the card Open Control Panel System Device Manager Select the LAN Modem card components and click Remove Using the Device Manager to remove the card will uninstall the card software and documentation Be sure to remove both the LAN interface and the modem interface You can also remove the WorldPort software and the on line User Guide separately Open Control Panel System Device Manager Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet and click Remove Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem and click Remove Go to the Start menu and choose Shutdown or Restart Check your computer manual for information on removing cards Store the card in its original or similar packaging 12 CHAPTER 2 WINDOWS 98 Troubleshooting Symptom Solution Basic Troubleshooting applicable for all problem situations Inspect all cables and connections Check whether your card if fully inserted into
53. one support services If you contact 3Com for assistance have the following information ready Support from 3Com 41 m Product model name part number and serial number A description of your computer system hardware and software including revision levels m Relevant diagnostic error messages m Relevant details about recent configuration changes m Topology of your network including the type of network device for example hub or switch your computer is connected to m Type of computer you are trying to connect to for example NetWare server NT server or peer to peer networking Below is a list of worldwide technical telephone support numbers Country Telephone Number Asia Pacific Rim Australia 1 800 678 515 Hong Kong 800 933 486 India 61 2 9937 5085 Indonesia 001 800 61 009 Japan 81 3 3375 4356 Malaysia 1800 801 777 New Zealand 0800 446 398 Pakistan 61 2 9937 5085 Philippines 1235 61 266 2602 P R of China 10800 61 00137 or 021 6350 Singapore 1590 S Korea 800 6161 463 From anywhere in S Korea 82 2 3455 6455 From Seoul 00798 611 2230 Taiwan R O C 0080 611 261 Thailand 001 800 611 2000 Europe From anywhere in Europe 31 0 30 6029900 phone call 31 0 30 6029999 fax From the following European countries you may use the toll free numbers Austria 06 607468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0130 821502 Hungary 00800 12813 Irel
54. onfiguration How much time this takes depends on your settings for network software components Click Finish When Windows 98 prompts whether to reboot the computer remove the Windows 95 98 Installation disk from the floppy drive and click YES Once the system is rebooted with the LAN Modem card installed Windows 98 automatically detects the modem software interface It may install the modem software interface automatically If it does not follow these steps Windows 98 opens the Add New Hardware Wizard dialog box and identifies the modem interface 2 Select Search for the best driver for your device and click Next 3 Select Floppy Drives insert the LAN Modem card Windows 95 98 Installation disk and click NEXT 4 After the hardware wizard finds the installation files on the floppy disk it displays gt Modifying Audio Settings Confirming the Installation Checking that the LAN Interface is Present vv RP Y N 1 the card name FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem Click Next Click Finish when the system displays Installation complete After installation is complete a3Com Modem Setting application is installed in the Control Panel Open Modem Setting to change the COM port assignment for the LAN Modem card The default is COM5 You may need to change the COM port to a lower number if you are using older software that does not recognize COM ports higher than 4 After installi
55. ox with a list of AT commands This will confirm that the modem is functioning properly You will need to install four types of network components Client Adapter Protocol and Service These components are installed through the Network application in the Control Panel The Network window lists which network components are currently installed Before installing network components consult with your network manager or MIS representative for the options you require for your network Open the Network window by double clicking the Network icon in the Control Panel Click Add to add new or additional network components Your LAN Modem card is already installed so you will want to add only protocols clients and services 10 CHAPTER 2 WINDOWS 98 Type of Network Component Manufacturer Option to Select Microsoft Networking and NetWare Adapter 3Com FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet Microsoft Networking for Windows 95 Client Microsoft Microsoft Client for Windows NT and Windows 98 Microsoft Networks Protocol Microsoft NetBEUI Service Microsoft File and printer sharing for Microsoft Networks NetWare for Bindery for NetWare 3 x and Client Microsoft Microsoft Client for NetWare 4 x in bindery mode NetWare Networks Protocol Microsoft IPX SPX compatible Protocol NetWare Directory Services NDS for Client Microsoft Microsoft Client for NetWare 4 x N
56. r your computer 16 bit card fails to function after installing the LAN MODEM adapter Since the LAN MODEM adapter is a CardBus adapter it disables the PCMCIA service required for 16 bit adapters To use a 16 bit adapter Click on Control Panel Devices PCMCIA and enable it on BOOT This is not supported on Toshiba machines using the Topic 95 97 controllers since the controller needs to be in CardBus 16 to support the CardBus adapter Windows NT 4 0 cannot enable PCMCIA services when the controller is in CardBus mode To workaround this you can either setup multiple hardware configurations or choose a 16 bit Multifunction PC Card Using WorldPort Hints for Good Connections USING THE MODEM Connecting in different countries may require trial and error until you determine exactly what you need This is because a particular country may have multiple exchange systems that require different configurations The information provided below provides some hints for connecting in different countries Be sure to have the correct country adapter when you try to connect See International Adapters on page 4 WorldPort Country Select software lets you select a country then automatically configures the modem for that country To change the modem configuration for another country Open the start menu and select Programs 3Com Utilities In the WorldPort Country Select Software locate the country you are connecting
57. red port then remove and reinstall the card After you remove the card from the system and then reinsert it Windows runs the installation process again This is normal behavior for Windows with PCI and CardBus cards installed Windows 98 can install one instance of the card for every slot presented in the system If you proceed with this installation you will need your LAN Modem card Windows 95 98 Installation disk You will have two instances of the card under the Network and Modem applications in Control Panel After the second instance is installed the hot swap from one slot to another will be smooth Be sure to check your settings under Dial up Networking and Hyperterminal to ensure that your preferred settings apply to the correct instance of the card Losing network connection after disconnecting or changing the media speed when using NetWare servers and IPX SPX protocol This happens when the frame type is selected automatically A temporary solution is to reboot the system after disconnecting reconnecting the cable in NetWare networks The permanent solution is to use specific frame types such as 802 2 or 802 3 After a fresh installation of Windows 98 with the card already installed the system detects the card interface as a PCI device This happens only when you reply No when asked whether the card is used for Windows installation Check Control Panel System Device Manager Remove the PCI Device entry
58. rldPort country selection software when you installed this manual do so now You can also install a print version of this Guide Put the Installation CD in the CD ROM drive 2 Open the Start menu and select Run 3 Open D SETUP and click OK This assumes that D is your CD ROM drive If your system uses another device designation use that instead For Windows 95 users the setup utility checks whether your version of Windows 95 correctly manages multifunction cards You may be asked run a separate utility if there is a potential problem If so go to the following Web site http support 3com com infodeli tools nic 3ccfem656b htm a Select Additional Files a Follow the link to Updated Microsoft files for proper installation Follow the instructions for installing the Microsoft update Use the check boxes to select which components to install If you have not yet installed the WorldPort country selection software do so now You will need to run WorldPort after installing the modem WorldPort will run correctly only if the modem is installed and set up To install a print version of this manual select User Guide Print Version Acrobat Reader is required for printing If you do not have Acrobat Reader installed on your computer install it from the Installation CD Open D Acrobat Double click the Acrobat Reader installation file This installs the English version of Acrobat Reader You can obtain versions of
59. rsion 4 00 950 B you are using OSR 2 Losing network connection after disconnecting or changing the media speed when using NetWare servers and IPX SPX protocol This happens when the frame type is selected automatically A temporary solution is to reboot after disconnecting and reconnecting the cable in NetWare networks The permanent solution is to use specific frame types such as 802 2 or 802 3 Modem appears installed but functionality is inconsistent Ensure that you ran the WorldPort country selection software and choose the country in which the modem is being used Updating Windows 95 Drivers Updating LAN Drivers PB WN on oO u Updating Modem Drivers A WN ui Updating Windows 95 Drivers 19 From the Control Panel open the System application Select the Device Manager tab Double click Network Adapters Double click FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet Open the Driver tab and click Update Driver Choose Select Driver from list and click Next Select Have Disk Specify the location of the new driver files and click OK After Windows copies the files click Restart for the changes to take effect From the Control Panel open the System application Select the Device Manager tab Double click Modems Double click FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem Open the Driver tab and click Update Driver Choose No Select Driver fr
60. s 55 11 5181 9666 France Up to 14 400 bps 33 1 6986 6954 Germany Up to 28 800 bps 4989 62732 188 Hong Kong Up to 14 400 bps 852 2537 5601 Italy Up to 14 400 bps 39 2 27300680 Japan Up to 14 400 bps 81 3 5977 7477 Mexico Up to 28 800 bps 52 5 520 7835 P R of China Up to 14 400 bps 86 10 684 92351 Taiwan R O C Up to 14 400 bps 886 2 377 5840 U K Up to 28 800 bps 44 1442 438278 U S A Up to 53 333 bps 1 847 262 6000 For faster access up to 64 Kbps with a digital modem ISDN users can dial 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions Call 1408 727 7021 from a touch tone telephone If additional assistance is required contact your network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready Product model name part number and serial number a A list of system hardware and software including revision levels a Diagnostic error messages a Details about recent configuration changes if applicable If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier 3Com offers technical teleph
61. s program open Be sure you selected the correct printer driver in your word processing program Turn off all power management Modem does not connect Make sure the parity modem speed word length and stop bits are set up according to specifications Try removing all of the error correction and data compression No Dial Tone Message Check all the cable connections and make sure they are secure The connection to the phone line could be incomplete or the phone cable could be bad Make sure the telephone line you are using is not in use by someone else Check to make sure you are using a standard analog telephone line If you are trying to connect to a digital phone system or a PBX you may receive an error message Make sure the phone line is in working order by connecting a standard telephone and listening for a dial tone Digital Line Error Message You are trying to connect to a digital phone system or a PBX Change lines to connect to a standard analog telephone line Modem clicks repeatedly but no connection is made You are trying to connect to a digital phone system or a PBX Change lines to connect to a standard analog telephone line Ordinarily you would get a DIGITAL LINE ERROR message but if the current is under 100mA the modem will click repeatedly but the message will not appear The cable may not be seated securely Check both cable connections to the modem and to the phone ja
62. s you will use and click Next In the Modem Properties window review the modem settings and click Close Remove the Windows NT Installation disk from the floppy drive You do not have to reboot the computer After installing the modem be sure to select the country in which you will be using the modem Run the WorldPort country selection utility as described in Using WorldPort on page 29 After installation is complete reinstall your Service Pack version 3 or later to update the Windows NT network files and eliminate error messages in the Event Viewer To remove the card and card software from your system From the Control Panel open Network Adapters Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet and click Remove Do not reboot until you have deleted the modem interface From the Control Panel open Modems 4 Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem and click Remove Reboot Using the Control Panel to remove the card will uninstall the card software and documentation Be sure to remove both the LAN interface and the modem interface You can also remove the WorldPort software and the on line User Guide separately Open the Control Panel and start the Add Remove Software application Select the software components you want to remove and click Remove Troubleshooting Symptom Solution Basic Troubleshooting applicable for all problem situations
63. stallation CD in the CD ROM drive Specify the CD ROM drive as the location of the modem files and click OK Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Modem and click Next Select the COM port created in steps 1 through 4 above and click Next If prompted for dialing options specify the settings you will use and click Next In the Modem Properties window review the modem settings and click Close Remove the Installation CD from the CD ROM drive You do not have to reboot the computer If problems occur after installation reinstall your Service Pack software After installation is complete a 3Com Modem Setting application is installed in the Control Panel Open Modem Setting to change the COM port assignment for the LAN Modem card The default is COM5 You may need to change the COM port to a lower number if you are using older software that does not recognize COM ports higher than 4 After installing the modem be sure to select the country in which you will be using the modem Run the WorldPort country selection utility as described in Using WorldPort on page 29 For setup using System Soft Card and Socket Services Insert the LAN Modem card and connect to the network as described in Installing and Connecting the Card on page 1 The system will find the card and display a PCMCIA Card Not Configured dialog box Click Correct The card wizard for Windows NT will appear with instructions for installing
64. t 39 A Acrobat Reader 5 adapters international 4 AT commands 32 ATCOM656 TXT 33 Cc call progress detection 32 communications software 30 modem initialization strings 30 setup strings for applications 30 D disconnecting the cables 5 F faxing 32 H HyperTerminal 30 I installation 1 connecting to anetwork 2 connecting to a telephone line 3 disconnecting the cables 5 inserting the card 1 installing 3Com documentation 5 installing 3Com utilities 5 removing the card Windows 98 11 17 setup 5 uninstalling the card Windows 95 17 uninstalling the card Windows 98 11 Windows 98 7 international telephone line adapters 4 K known problems 37 L LEDs 3 10 Mbps LED 3 100 Mbps LED 3 M Microsoft Fax 32 modem 9 29 AT commands 32 call progress detection 32 dialing stored numbers 31 faxing 32 hints for good connections 29 Hyperterminal 30 making calls from a Hotel or PBX 31 Microsoft Fax 32 redialing 31 S registers 33 setup for communications applications 30 setup strings for applications 30 software settings 30 testing 9 troubleshooting 34 using the modem 29 WorldPort country selection software 29 P ports 1 identifying the card ports 1 LAN port 1 modem port 1 printing 5 printing a copy of this manual 5 R redialing 31 regulatory compliance 44 Release Notes 37 S S registers 33 SREG656 TXT 33 setup 5 stored numbers 31 T technica
65. th HyperTerminal Communications software setup requires information about the modem to make a call or send a fax using the modem Enter the following settings with the modem software you are using a Select the highest transmission speed or baud rate listed up to 115 200 bps m Select fax Class 1 m Select NONE for parity m Select a word length of 8 m Set the stop bits to 1 m Select either Hayes compatible Generic 28 8 or Generic 33 6 modem Virtually all data or fax communications software packages will work if set up correctly for your modem Read and follow the software installation and setup instructions supplied with your communications application If the LAN Modem card is listed in your communications software the correct initialization strings will be used If the correct modem does not appear on the list use the generic 28 8 or 33 6 modem setting Alternatively you can contact your software vendor for an updated list of modems supported For most applications you can use the factory default setting for the modem initialization string To reset your modem to the factory defaults use the AT command string AT amp F HyperTerminal is the resident telecommunication application supplied with Windows 98 Windows 95 and Windows NT 4 0 To place a call using HyperTerminal Close any open applications you are not using Be especially sure to close any communication programs 2 Click on Start Programs Accessories HyperTerminal
66. the application is started but the modem has not yet dialed When your application is in command mode the AT commands you type are sent directly to the modem S Registers S Registers 33 The most common way to enter AT commands is from terminal mode in your communications software The basic rules for entering AT commands are a All AT command lines must begin with the prefix AT m Spaces between command characters and option characters are ignored m Command line parameters cannot exceed 255 characters a Use a carriage return Enter to enter a command line Commands take effect as soon as they are received m Type commands in either upper or lower case not a combination m If you leave the number off a command zero is assumed For example if you type ATE ATEO is assumed See file ATCOM656 TXT for a listing of AT commands AT command settings are stored in S Registers S register values can be changed by AT command or by entering the new value of the S Register preceded by AT The command ATSn v changes register n by setting its value to v For example to change from manual answer to auto answer after three rings follow these steps Check the S Register table for the register that controls Answering The functions are listed in alphabetical order 2 Start your communications software and enter Terminal mode 3 Type ATSO 3 and press Enter The modem will now answer a call after three rings See file SREG656 TXT
67. the slot Verify whether you have the latest BIOS for your system If not check the Web site for your computer download the newest BIOS version and follow the upgrade instructions Check for multiple installations of the card Check whether your system s PC Card CardBus Controller is installed and running properly go to Control Panel System Device Manager PCMCIA Card and verify that the controller is present and shows no errors Check the Control Panel PC Card application to confirm that your card is recognized by the system In the Control Panel Network application make sure that you have appropriate Clients and Protocols installed System shows a valid COM Port setting for the modem but your application does not recognize it Use the 3Com Modem Setting application in the control panel to change the COM port assignment The default is COM5 Change the COM port to a lower number if you are using older software that does not recognize COM ports higher than 4 The LAN device is not functional LED on the connector is off or mismatches the real network speed Use Control Panel System Device Manager to inspect the status of your LAN card If it comes with a red X enable the card checking the appropriate box under Properties If it comes up with a yellow exclamation mark click on the icon to see what the conflict is Verify that there are adequate system resources Try to free system resources e g disable the infra
68. tware Removing the Card need to add for network operation under Windows 95 can be found under the Properties tab for the network components you added If the card installation is unsuccessful for any reason your best course may be to completely uninstall the LAN modem card and its software and repeat the installation procedures A fresh install can also solve problems that can arise from removing the card or shutting down your computer while diagnostics were running Sometimes earlier installations or interrupted installation attempts leave problems that affect card operation Possible problems include One or both of the card functions not working Windows 95 not detecting the card The system issuing a warning tone at startup If you are having any of these problems remove the LAN Modem card and software using the procedures below then reinstall the card CAUTION Exit any communications or networking applications before removing the card Open Control Panel System Device Manager Select the LAN Modem card components and click Remove Using the Device Manager to remove the card will uninstall the card software and documentation Be sure to remove both the LAN interface and the modem interface You can also remove the WorldPort software and the on line User Guide separately Open Control Panel System Device Manager Select FEM656B 3Com 10 100 LAN 56K Modem CardBus PC Card Fast Ethernet and click Remove
69. vide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact the state public utility commission or public service commission for information When programming and or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings Note The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at he top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement f trouble is experienced with this equipment or for repair or warranty information in the U S and Canada please contact your computer manufacturer or reseller The Industry Canada label identifies certified equipment This certification me

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