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XiIIIPlus User's Guide

1. Reorient or relocate the receiving antenna ncrease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different than that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to ensure compliance The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications CE Compliance If the accompanying printer displays the CE mark it also meets EMC directive 89 336 EEC with amendments effective at the time of manufacture Liability Disclaimer Zebra Technologies takes steps to assure that its published Engineering Specifications and Manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be
2. Continuous roll media fanfold media or card stock with optional perforations and registration holes may be used Printhead life may be reduced by the abrasion of exposed paper fibers when using perforated media The ribbon MUST be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When printing in direct thermal mode ribbon is not used and should not be loaded in the printer Power Cord always use a three prong plug with an earth ground connection to the AC power source e WARNING For personnel and equipment safety id NOTE Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements refer to Power Cord Specifications on page 98 The power cord connector must be plugged into the mating connector on the rear of the printer before it is connected to a live power source Make sure that the POWER switch located at the back of the printer is in the OFF position before connecting the power cable to an electrical outlet Zebra XillIPlus Printers User s Guide 3 Printer Anatomy 101 Figure outlines the basic components of your printer However depending on the options you have selected your printer may look slightly different Ribbon Take up yp nnd yy Pon Supply Spindle Printhead
3. IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE 9 EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE Printer Software and Firmware License Agreement 3 10 11 12 LIMITATIONS AND RELEASE OF
4. Allow the printhead to cool Disconnect and reconnect data cable to the printhead Ensure that the cable connector is fully inserted into the printhead connector Warning Cutter Jammed Problem Solution Cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions on page 76 Out of Memory Problem Solution There is not enough memory to perform the function shown on the second line of the error message Shut off printer to clear memory and try to print again If the error recurs there is insufficient memory for the label length downloaded fonts graphics and images Ensure that the device such as Flash memory or PCMCIA card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or available Zebra XillIPlus Printers User s Guide 83 Print Quality Problems General Print Quality Issues Problem Solution You are using an incorrect media and ribbon combination for your application Consult your authorized Zebra reseller distributor for information and advice The printer is set at the incorrect print speed For optimal print quality set the print speed to the lowest possible setting via ZPL Il the driver or the software The printer is set at the incorrect darkne
5. Press the LEFT BLACK OVAL key to decrease the value press the RIGHT BLACK OVAL key to increase the value Default Range The default and range of acceptable values vary depending on your printer s configuration MAXIMUM LENGTH Values are adjustable in 1 25 4 mm NEXT SAVE increments Maximum length is used in conjunction with the calibration procedure The value of this setting is the maximum label length that is used during the media portion of the calibration process Only a few labels are required to set media sensors Always set the value that is at least 1 25 4 mm longer than the longest label to be used on the printer Zebra XillIPlus Printers User s Guide 40 Listing Printer Information Press LCD Shows Action Explanation List Fonts Press the RIGHT BLACK OVAL key to print a label listing all of the available fonts LIST FONTS This selection is used to print a label that lists all fonts currently NEXT SAVE available in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM FLASH memory font EPROMs or font cards List Bar Codes Press the RIGHT BLACK OVAL key to print a LIST BAR CODES label listing all of the available bar codes NEXT SAVE This selection is used to print a label that lists all bar codes currently available in the printer List Images Press the RIGHT BLACK OVAL key to print a label listing all of the available images p
6. cnet Ue ee ERES E EA D aT 87 Additional Printer Self Tests eet eterne s 87 SPECI CA IONS toe c evi e EN Un Is date eu 93 Media Handling ee Rad a aa ieee ae ae 93 Standard XillIIPlus Features neraic eoe an re aeris iai eiei eote 93 Options i enne E E a ih tie ooh ed hi 94 Zebra Programming Language ZPL Mr A E EE a 94 Bat Code8 i noit E e lew haste Ree eke 95 General Specifications ei eei estet use te Hee P pee E er Pa t ge d 95 Printing SpecificatiOns i ue ee d ob ee eed etis 96 Ribbon Specifications 2 dote ee EI i etes e cipe eeu dod 96 Media Specifications err e alee le tia eo onan cen ies 97 Power Cord Specifications este Ene pectet e Ce rae De et ee Dee Pate 98 APPEN UI O sscedeeessenskss niit Pn e tr pt dat 99 Printer Interface Technical Information seeeeeeeneene ee 99 RS 232 S tial Data Port 1 nb dt ette tem RETE 99 Parallel ata Port 6t t meet inte vitiata etit 104 Memory Cards tei RE REA ee Ue E abe 105 PCMGIA Card uic s iie tette ede vae Ho eter isnt 105 CompactFlash Card eninin iue deeem eed 106 Zebra XiIIIPlus Printers User s Guide vii Zebra XiIIIPlus Printers User s Guide Introduction Hello Thank you for purchasing this high quality Zebra XilIIPlus printer manufactured by the industry leader in quality service and value Zebra Technologies For over 30 years Zebra has provided customers with the highest caliber of products and suppor
7. or do the following 1 Open the printhead 2 Remove approximately 8 203 mm of labels from the media liner and pull the media into the printer so that only the liner is between the media sensors 3 Press the RIGHT BLACK OVAL key to continue gt NEXT SAVE REMOVE RIBBON Press the LEFT BLACK OVAL key to cancel the operation or do the following 1 Remove the ribbon 2 Close the printhead 3 Press the RIGHT BLACK OVAL key to continue NEXT SAVE CALIBRATING PLEASE WAIT The printer automatically adjusts the scale gain of the signals it receives from the media and ribbon sensors On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application RELOAD ALL When RELOAD ALL is displayed 1 Open the printhead and pull the media forward until a label is positioned under the media sensor 2 Reload the ribbon back into to its proper position 3 Close the printhead 4 Press the RIGHT BLACK OVAL key to continue NEXT SAVE MEDIA AND RIBBON CALIBRATE Now that the scale has changed the printer performs a calibration equivalent to pressing the CALIBRATE key during this process the printer determines the label length The process is now complete To see the new readings on the new scale print a sensor profile Zebra XillIPlus Printers User s Guide 53 Setting Communication Parameters
8. without options 50 Ib 22 7 kg 55 Ib 25 kg 67lb 305kg 72lb 327kg General auto adjusting 90 264 VAC 90 264 VAC 90 264 VAC 90 264 VAC 48 62 Hz 48 62 Hz 48 62 Hz 48 62 Hz Printing PAUSE test Electrical Power label at 121 W 180 W 220 W 269 W perica Consumption slowest speed Printer idle 20 W 19W 19W 20W Compliance Complies with FCC class B and Canadian Doc class A rules Carries the CE mark of compliance Agency Approvals Bi National UL 60950 3rd edition CSA CAN CSA C22 2 No 60950 00 3rd edition IEC 950 EN60950 EN55022 1998 Class B EN55024 1998 EN61000 3 2 3 Canadian ICES 003 Class B FCC class B Argentina 92 98 Phase 3 Australia AS NZS 3548 R OC CNS 13438 Thermal 41 to 104 F Operating transfer 5 to 40 C Environment Direct 32 to 104 F emperamre thermal 0 to 40 C Storage 40 to 140 F 40 to 60 C Relative Operating Environment 20 to 85 non condensing Humidity Storage 5 to 85 non condensing Zebra XillIPlus Printers User s Guide 95 Printing Specifications Printing Specifications 90XilllPlus 96XilllPlus 140XilllPlus 170XilllPlus 220XilllPlus Resolution 300 dots inch 600 dots inch 203dots inch 300dots inch 203dots inch 12 dots mm 24 dots mm 8 dots mm 12 dots mm 8 dots mm 0 0033 x 0 0016 x 0 0049 x 0 0033 x 0 0049 x Dot size width x length 0 0039 0 0016 0 0049 0 0039 0 0049 0 084 mm x 0 042 mm x 0 125 mm x 0
9. BLACK INITIALIZE CARD OVAL key YES NEXT SAVE 3 The LCD asks ARE YOU SURE 4 Press the RIGHT BLACK OVAL key YES to begin initialization or Press the LEFT BLACK OVAL key NO to cancel the request and return to the INITIALIZE CARD prompt 5 Pressthe SETUP EXIT key followed by the NEXT SAVE key If initialization is still in process the LCD flashes back and forth between the two phrases CHECKING B MEMORY and PRINTER IDLE When initialization is complete the printer automatically exits the setup mode and the LCD shows PRINTER READY NOTE Depending on the amount of memory in the memory card initialization may take up to five minutes to complete Initialize Flash Memory CAUTION Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory Press the NEXT SAVE key to bypass this function 1 Press the RIGHT BLACK OVAL key to select YES If your printer is set to require a password you are now prompted to P INIT FLASH MEM enter the password Enter the password and then press the NEXT SAVE NEXT SAVE key 2 The LCD asks INITIALIZE FLASH Press the RIGHT BLACK OVAL key YES 3 The LCD asks ARE YOU SURE 4 Press the RIGHT BLACK OVAL key YES to begin initialization or Press the LEFT BLACK OVAL key NO to cancel the request and return to the INITIALIZE FLASH prompt Zebra XillIPlus Printers User s Guide 51 Media a
10. Dancer Roller J min Tear off Peel off Spindle Ribbon Dancer Hook Roller Assembly Only on select models Bar Roller Guide Q Rewind Spindle optional Figure 1 Printer Anatomy Overview 4 Zebra Xill Plus Printers User s Guide Calibrating the Printer This chapter of the User s Guide is so important that we ve printed it on a different color paper This way it is easy for you to find when you must calibrate set up the printer for your particular application Purpose To calibrate the printer To verify that the printer is properly set up by printing a test label Pa NOTE This procedure must be performed when the printer is first installed or if it does not properly detect the top of the label To calibrate the printer you must perform the following procedures Determine the type of media labels being used Choose the print method Position the media sensors if necessary Configure the printer and software or driver based on the label being used Perform a media and ribbon calibration Print a test label Zebra XillIPlus Printers User s Guide 5 Types of Media Non Continuous Web Media Non continuous web media refer to Figure 2 refers to individual labels that are separated by a gap notch or hole When you look at the media you can tell where one label ends and the next one begins Notch Non continuous media with a hole or notch LII Label gap 2 4 mm Label gap
11. Ent ring the Setup Mode 5 1 6 ie ettet e e eet rte cest itte 43 Changing Password Protected Parameters eene 44 Leaving the Setup Mode s oe E RR eee emeret 45 Configuration and Calibration Sequence seen 46 Routine Care and Adjustment eese 67 Cleaning ii esee bed Rb e RE ERE OR ERR ORE eens 67 Cleaning the Exterior e t rte entente pee iens 68 Cleaning the ntetior e e deep eee ER rte 68 Cleaning the Printhead and Platen Roller eee 68 Preventive Maintenance iii erii ierit tret ee rid eite deti 70 Cleaning the Sensors eeu deett 74 Cleaning the Snap Plate ise iag eerte rate arr ges 74 Cleaning the Cutter Module sese 76 vi Zebra Xil Plus Printers User s Guide I bricationz ze Heese ied A eee OR ees Oe 76 Fuse Replacement eri e heit teet Mae ee o et evict 76 Adjustments eei eee dud ce ee d nett 78 Toggle POSItODIBg ne e erp ep Gem e ee 78 Printhead Pressure Adjustment esses eere eene 78 Media Sensor Position Adjustment essere 79 TV OUDICSTIOOUIING neq Erie Ret eoe HEUS 81 LED Error Conditions and Warnings eese 81 Prnt Quality Problems i ean Arie ect be m eoe dte 84 Wnnkled Ribbon eii eet atenta 85 Communications d te tte LEUR E ERE E EU ade EE ee tad PU t cute 85 Printer Diagnostics 3 34 ner edet ntt ie edes 87 Power On Self Test
12. Guide Subnet Mask Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Permanent user must set SUBNET MASK Selections Dynamic user may set but server can assign NEXT SAVE permanent This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway Default Gateway Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to DEFAULT increase the value of the digit NEXT SAVE GATEWAY This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network ZebraNet PrintServer II option required 64 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation Selecting the Display Language Press the RIGHT or LEFT BLACK OVAL key to display other choices Default English LANGUAGE Selections English Spanish French German Italian NEXT SAVE Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japanese This parameter allows you to change the language used on the LCD You have now completed the entire configuration and calibration sequence You may either press the NEXT SAVE key or the SETUP EXIT key You are now back at the first parameter in the configuration sequence NOTE If you pressed the NEXT SAVE key but are th
13. LIST IMAGES This selection is used to print a label that lists all images currently NEXT SAVE stored in the printers RAM FLASH memory optional EPROM or optional memory card List Formats Press the RIGHT BLACK OVAL key to print a label listing all of the available formats p LIST FORMATS This selection is used to print a label that lists all formats currently NEXT SAVE stored in the printers RAM FLASH memory optional EPROM or optional memory card List Setup Press the RIGHT BLACK OVAL key to print a label listing the current printer configuration LIST SETUP This selection is used to print a label that lists the current printer NEXT SAVE configuration information Same as the CANCEL Key Self Test on page 88 List All Press the RIGHT BLACK OVAL key to print a label LIST ALL listing all available fonts bar codes images formats and the NEXT SAVE current printer configuration 50 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation Initialize Memory Card CAUTION Perform this operation only when it is necessary to erase all previously stored information from the memory card Press the NEXT SAVE key to bypass this function 1 Press the RIGHT BLACK OVAL key to select YES If your printer is set to require a password you are now prompted to enter the password Enter the password and then press the NEXT SAVE key 2 TheLCD asks INITIALIZE CARD Press the RIGHT
14. PtrClk 11 Busy PtrBusy 12 PError ACKDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not used 16 amp 17 Ground 18 5V 750 mA NOTE The maximum current draw may be limited by option configuration 19 30 Ground 31 ninit 32 nFault NDataAvail 33 amp 34 Not used 35 5V through a 1 8KQ Resistor 36 NSelectin 1284 active 104 Zebra XillIPlus Printers User s Guide Memory Cards PCMCIA Card To install the Type I or Type II compliant PCMCIA card refer to Figure 46 and perform the following procedure WARNING The printer electronics are susceptible AN to static discharge Before proceeding ground yourself to the printer to remove any existing static ge NOTE The PCMCIA card is hot swappable it can be installed while the printer is ON 1 Remove the PCMCIA card shield from the rear of the printer 2 Insert the PCMCIA card with the notch UP into the card slot as shown Insert far enough to cause the eject button to pop out 3 Reinstall the PCMCIA card shield over the PCMCIA card and card slot The printer is now ready to operate with the additional memory or font option P NOTE Initialization of the PCMCIA card may take a few minutes the PAUSE LED flashes while the card initializes If the card is already initialized the PAUSE LED flashes only once or twice To verify that the card has successfully initialized print a configuration label and review it to see
15. SOFTWARE and or FIRMWARE and all of its component parts COPYRIGHT All title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE Printer Software and Firmware License Agreement 6 U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable 7 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWAR
16. ZPL Programming Language Specifications 94 112 Zebra XiIIIPlus Printers User s Guide Zebra Technologies UA ev Zebra Warranty Information Effective November 1 2007 All Zebra products are sold with warranties Following is some general information Printer Products Printers All printers excluding printheads are warranted against defect in material or workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed or replaced by the user NOTE Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Printheads Since printhead wear is part of normal operation the original printhead is covered by a
17. Zebra is the same as ACK NACK except that with Zebra the response messages are sequenced If Zebra is selected printer must use DTR DSR host handshake protocol Zebra XillIPlus Printers User s Guide 55 Press LCD Shows Action Explanation Setting Network ID Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit Default 000 NETWORK ID Range 000 999 NEXT SAVE Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in an RS 422 RS 485 network you must select a network ID number This does not affect TCP IP or IPX networks Setting Communications Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Normal mode Selections Normal mode diagnostics The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When diagnostics is selected all data sent from the host computer to the printer is printed as straight ASCII COMMUNICATIONS characters with the hex value below the ASCII text The printer NEXT SAVE prints all characters received including control codes like CR carriage return A sample printout is shown in Figure 39 on page 91 NOTES on diagnostic printouts FE indicates a
18. and the various printing modes refer to the instructions that begin on page 29 Printhead Lever Media Supply Guide Media Figure 5 Media Loading Zebra XillIPlus Printers User s Guide 9 Positioning the Media Sensors The correct positioning of the media sensors is important it can make the difference between a perfect label and a call to Technical Support Transmissive Sensor The web or gap sensor better known as the transmissive sensor detects the gap between labels The transmissive sensor actually consists of two sections a light source the lower media sensor and a light sensor the upper media sensor The media passes between the two The upper media sensor must be positioned Directly over the hole or notch or Anywhere along the width of the media if there is a gap between labels m NOTE If you are using continuous media position the upper media sensor over the media so that the printer can detect an out of paper condition 10 Zebra XillIPlus Printers User s Guide Adjusting the Upper Media Sensor Refer to Figure 6 For clarity not all printer parts are shown 1 Remove the ribbon if it is installed 2 Locate the upper media sensor The upper media sensor eye is directly below the adjustment screw head 3 Slightly loosen the upper media sensor adjustment screw use a Phillips head screwdriver 4 Using the tip of the screwdriver slide the upper sensor along the
19. data being received or processed DATA On Data processing or printing is taking place No data is being received Flashing The printer is receiving data from or sending status information to the ci host computer Flashing slows when the printer cannot accept more data but returns to normal once data is again being received Zebra Xill Plus Printers User s Guide Roll Media Loading m NOTE A calibration must be performed when media and ribbon if used are first installed in the printer or when media or ribbon is changed to a different type The printer default is autocalibration which is performed when the printer is first powered up and after the printhead has been closed If autocalibration fails then you need to calibrate the printer manually see page 17 for details Tear Off Mode Refer to Figure 17 1 Open the printhead 2 Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide 3 Load media as shown 4 Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll 5 Close the printhead Printhead Lever Media Supply Guide Figure 17 Media Loading Tear Off Mode Zebra XilILPlus Printers User s Guide 29 Peel Off Mode Refer to Figure 18 1 Remove the rewind plate from the front of the printer if installed Store it on
20. easier make a amp leader for your ribbon roll 4 See Figure 27 Tear off a strip of media labels and liner about 6 12 150 mm 300 mm long from the roll Strip of media Peel off a label from this strip Apply 6 12 long half of this label to the end of the strip J and the other half to the end of the ribbon This acts as a ribbon leader 3 Thread the ribbon as shown without Figure 27 Ribbon Leader creasing or wrinkling it 6 Before wrapping the ribbon around the take up spindle ensure that the arrow on the knob aligns with the indented notch see Figure 28 inset 7 Place the ribbon with the leader around the ribbon take up spindle and wind counterclockwise for several turns 8 Close the printhead 40 Zebra XillIPlus Printers User s Guide Ribbon Removal Refer to Figure 28 1 If the ribbon has not run out tear or cut the ribbon as close to the ribbon take up spindle as possible 2 While holding the ribbon take up spindle turn the knob 1 clockwise until it stops This causes the ribbon release bars 2 to pivot down 2 easing the spindle s grip on the wound ribbon 3 Slide the ribbon off of the ribbon take up spindle Once the spent ribbon has been removed ensure that the arrow on the knob aligns with the indented notch in the ribbon take up spindle see Figure 28 inset 4 Remove the core from the ribbon supply spindle 5 Follow the ribbon loading procedure on page 39 to
21. handled by the third wire earth in the power cord See Figure 40 The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 41 IEC 320 Contact 3 conductor connector view AC power lt HAR gt cable Neutral Vm plugfor S3 amp lll Earth our countr Live NB Figure 40 AC Power Cord AGACO Figure 41 International Safety Organizations Symbols 98 Zebra Xill Plus Printers User s Guide Appendix Printer Interface Technical Information RS 232 Serial Data Port The connection for this standard interface is made through the female DB 9 connector on the rear panel A DB 9 to DB 25 interface module is available for all RS 232 connections through a DB 25 cable see page 102 for details For all RS 232 input and output signals the printer follows both the Electronics Industries Association s EIA RS 232 specifications and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications Table 3 shows the pin configuration and function of the rear panel serial data connector on the printer Table 3 Rear Panel Serial Data Connector Pin Configuration Pin No Name Description 1 Not connected 2 RXD Receive data data input to printer 3 TXD Transmit data data output from printer 4 DTR Data terminal r
22. if the new memory card information is listed Card Eject Button PCMCIA Card Notch Figure 46 PCMCIA Card Installation Zebra XillIPlus Printers User s Guide 105 CompactFlash Card To install the Type I compliant CompactFlash card perform the following procedure WARNING The printer electronics are susceptible AN to static discharge Before proceeding ground yourself to the printer to remove any existing static 1 Turn the AC power OFF and disconnect the AC power cord from the printer 2 Referto Figure 47 Remove the electronics cover by removing the two screws located near the bottom Lift the electronics cover at the rear top corner as shown and pull the corner forward and up then lift the cover up and away from the printer Lift up at rear corner Electronics Cover Left Hand Side Lip of Cover Figure 47 Electronics Cover Removal 106 Zebra XillIPlus Printers User s Guide 3 Refer to Figure 48 Insert the CompactFlash card into the card slot located on the upper portion of the option board the card can only be inserted one way and should snap into place cim NOTE The CompactFlash card should be inserted with the back side of the card facing out 4 Reinstall the electronics cover by lowering the cover so the lip goes into the channel on the top of the printer see Figure 47 Secure the cover by reinstalling the two screws on the bottom of the cover 5 Reconnect
23. inspect for improved print quality If quality has not improved contact our Technical Support staff at 1 847 913 2259 or visit our Web site http www zebra com Only one pass of Save a Printhead film is required to remove contamination buildup and each strip of film can be used up to 10 times Discard the strip when residue buildup or other contamination is apparent If a replacement printhead is needed product from the Original Equipment Manufacturer OEM is strongly recommended to ensure that your printer and part warranties remain intact and that the product performs optimally How to Order Save a Printhead Cleaning Film Kits There are five kits to accommodate the different width printers Each kit contains three 10 25 4 mm long strips of film See Table 2 to order the appropriate kit for your printer Table 2 Save a Printhead Cleaning Film Kits Order kit number For Printers with Print Widths 46902 3 0 4 0 76 mm 102 mm 44902 4 0 5 0 102 mm 127 mm 48902 5 0 6 0 127 mm 152 mm 38902 6 0 7 0 152 mm 178 mm 22902 8 0 9 0 178 mm 229 mm Zebra Xill Plus Printers User s Guide 73 Cleaning the Sensors The media ribbon and label available sensors should be cleaned on a regular basis to ensure proper operation of the printer To locate these sensors refer to Figure 30 on page 69 Figure 6 on page 11 and Figure 7 on page 12 Brush vacuum any accumulated paper
24. leave your printer at the default web Selecting Print Method Press the RIGHT BLACK OVAL key for the next value press the LEFT BLACK OVAL key for the previous value Default Thermal transfer Selections Thermal transfer direct thermal PRINT METHOD The print method parameter tells the printer the method of printing NEXT SAVE you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon NOTE Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition but printing continues 48 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation Setting Print Width Press the RIGHT BLACK OVAL key to increase the value press the LEFT BLACK OVAL key to decrease the value To change the unit of measurement press the LEFT BLACK OVAL key until the unit of measurement is active then press the RIGHT BLACK OVAL key to toggle to a gt PRINT WIDTH different unit of measure mm inches or dots NEXT SAVE Default Range The default and range of acceptable values vary depending on what printer you have Refer to Printing Specifications on page 96 for further information about the ranges available for your model Print width determines the printable area across the width of the label NOTE The printer does not accept any value larger than the maximum print width listed on page 96 Setting Maximum Length
25. or label preparation software Please refer to the driver or software documentation for more information 16 Zebra XillIPlus Printers User s Guide Media and Ribbon Calibration The default setting for media and ribbon calibration is autocalibrate If autocalibration is successful you do not need to perform the following procedure ge NOTE All steps must be performed in the following procedure even if only one sensor needs to be adjusted 1 Press the SETUP EXIT key 2 Press the NEXT SAVE key until MEDIA AND RIBBON CALIBRATE displays 3 To start the calibration procedure press the RIGHT BLACK OVAL key LOAD BACKING CANCEL CONTINUE displays 4 Open the printhead Remove approximately 8 200 mm of labels from the liner backing so that only the liner is threaded between the media sensors when the media is loaded refer to Figure 11 KS Sw om Figure 11 Media and Ribbon Calibration Zebra XillLPlus Printers User s Guide 17 5 Press the RIGHT BLACK OVAL key The LCD shows REMOVE RIBBON CANCEL CONTINUE 6 Either remove the ribbon or slide it as far from the printer frame as possible 7 Close the printhead 8 Press the RIGHT BLACK OVAL key The LCD shows CALIBRATING PLEASE WAIT 9 When this part of the calibration process is completed the LCD reads RELOAD ALL CONTINUE 10 Open the printhead Pull the liner until a label is positioned between the med
26. page 46 Incorrect printhead pressure or balance Set the pressure to the minimum required for good print quality See Printhead Pressure Adjustment on page 78 The media is not feeding correctly It is Make sure that the media guide and media supply guide walking from side to side touch the edge of the media Adjust the ribbon strip plate Communications A label format was sent to the printer but not recognized The DATA light does not flash Problem Solution Check the printer driver or software communications settings if applicable Check the printer host port setting via the front panel see page 54 Select the port that matches the one being used The communication parameters are by the host incorrect Ensure you are using the correct communication cable See page 23 for the requirements Using the front panel controls check the protocol setting It should be set to none See page 55 Ensure that the correct driver is being used if applicable Zebra XillIPlus Printers User s Guide 85 A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Problem Solution The host is set to EPP parallel Change the settings on the computer host to standard communications parallel communications Ensure that the flow control settings match Check the communication cable
27. properly Resynch Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Feed Mode Selections Feed Mode Error Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected FEED MODE If the label top is not where expected the printer feeds a blank label to find the label top position ERROR MODE If the label top is not where expected the printer stops enters the PAUSE mode displays the message Error Condition Feed Label flashes the ERROR LED and asserts the Service Required signal pin 10 on the Applicator RESYNCH MODE Interface Connector NEXT SAVE To resynch the media to the top of the label in ERROR mode press the PAUSE key to exit the PAUSE state The ERROR LED stops flashing and the Service Required signal is deactivated The action of the printer is determined by the Head Close configuration selection Calibration determines the length of the label Feed feeds the labels to the first registration point Length used in continuous mode to feed the last stored label length No Motion the media does not move The user must press the FEED key to cause the printer to resynch to the start of the next label 62 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation LCD Adjustment Press the LEFT BLACK OVAL key to decrease the valu
28. rewind plate from its storage location in front of the print mechanism inside the media compartment 2 Invert the rewind plate so that the lip on the attached hook plate points down 3 Insert the hook plate lip a short distance 2 or 13 mm into the lower opening in the side plate 4 Align the upper end of the rewind plate with the corresponding opening in the side plate Slide in the rewind plate so that it stops against the printer s main frame 5 Open the printhead 6 Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide 7 Load media as shown 8 When loading media allow approximately 36 915 mm of media to extend past the printhead Remove all labels from this portion to create a leader 9 Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate 10 Wind the label liner around either the 3 76 mm core or the rewind spindle and reinstall the hook 11 Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll 32 Zebra XillIPlus Printers User s Guide Before closing the printhead make sure The media is positioned against the inside guides The media is taut and parallel with itself and the pathway when wound onto the rewind spindle core 12 Close the printhe
29. slot to the desired position 5 Tighten the adjustment screw to secure the upper media sensor Upper Media Sensor Adjustment Screw Upper Media Sensor Figure 6 Upper Media Sensor Adjustment Zebra XillIPlus Printers User s Guide 11 Adjusting the Lower Media Sensor Position the lower media sensor refer to Figure 7 by sliding it in its slot until it is positioned directly under the upper media sensor Lower Media Sensor Figure 7 Lower Media Sensor Adjustment Black Mark Sensor The black mark sensor is in a fixed position and enabled via the front panel refer to Configuring the Printer on page 15 for details 12 Zebra XillIPlus Printers User s Guide Loading the Ribbon To load the ribbon refer to Figure 8 for the 90XilIIPIus 96XillIPlus and 140XillI Plus and Figure 9 for the 170X111 Plus and 220XillIPlus For more detailed information refer to the instructions that begin on page 39 Ribbon Printhead Take up Figure 8 Ribbon Loading 90 96 140XiIITPlus Ribbon Ribbon Take up Supply i Spindle Printhead Lever Figure 9 Ribbon Loading 170 220XilIIPlus Zebra XilILPlus Printers User s Guide 13 Operator Controls POWER Switch The POWER switch is located at the back of the printer above the power cord and fuse Turn the printer ON Front Panel The step by step instructions in this section tell you which keys to press and what appears on the liquid crystal displa
30. the printer AC power cord 6 Press and hold the FEED key while turning the printer ON 7 Verify the presence of additional memory or optional fonts by checking the information on the configuration label printed during the power on sequence The printer is now ready to operate with the additional memory or font option ar NOTE Initialization of the CompactFlash card may take a few minutes if the process isn t successfully completed within 10 minutes contact Zebra Technical Support for assistance Card Slot Figure 48 CompactFlash Card Installation Zebra XillIPlus Printers User s Guide 107 A Adjustments Lower Media Sensor 12 Printhead Pressure 78 Toggle Positioning 78 Upper Media Sensor 11 Applicator Port Setting 61 B Backfeed Setting 59 Bar Codes Specifications 95 Baud Setting 54 Black Mark Sensor Positioning 12 C Cabling Requirements 23 Calibration 5 20 CANCEL Key Self Test 88 Cleaning Cutter Module 76 Exterior 68 Interior 68 Printhead and Platen Roller 68 Save a Printhead Film 70 73 Schedule 67 Sensors 74 Snap Plate 74 Communications Troubleshooting 85 86 Communications Diagnostics Test 91 Communications Setting 56 CompactFlash Card Installation 106 Index Configuration Calibration Sequence 46 65 IP Network 43 Password Protected Parameters 44 Printer 15 16 Setup Mode 43 45 Software or Printer Driver 16 Continuous Media 7 Control Pr
31. the two mounting screws on the inside of the front panel Open the printhead Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Load media as shown When loading media allow approximately 36 915 mm of media to extend past the tear off peel off bar Remove all labels from this portion to create a leader Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Wind the label liner around either the 3 76 mm core or the rewind spindle and reinstall the hook Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but don t restrict the edge of the roll Before closing the printhead make sure The media is positioned against the inside guides The media is taut and parallel with itself and the pathway when wound 9 onto the rewind spindle core Close the printhead 10 To remove the label liner from the rewind spindle refer to the instructions on page 38 30 Zebra XillIPlus Printers User s Guide Printhead Lever Media as Label Label Backing Rewind Spindle Hook Guide Plate Figure 18 Media Loading Peel Off Mode Zebra XillIPlus Printers User s Guide 31 Rewind Mode for Printers without the Cutter Option Rewind option required Refer to Figure 19 1 Remove the
32. 2 4 mm Non continuous media with gaps between the labels individual labels on a continuous liner Figure 2 Non Continuous Web Media 6 Zebra XillIPlus Printers User s Guide Non Continuous Black Mark Media Non continuous black mark media has black marks printed on the back that indicate the start and end of each label refer to Figure 3 PRIA Black mark Black mark Non continuous media for black mark sensing Figure 3 Non Continuous Black Mark Media Continuous Media Continuous media refer to Figure 4 is one uninterrupted roll of material that allows the image to be printed anywhere on the label Continuous media no gaps holes notches or black marks Figure 4 Continuous Media Zebra XillIPlus Printers User s Guide 7 Choosing the Print Mode n Tear Off mode each label or a strip of labels can be torn off after it is printed In Peel Off mode liner backing is peeled away from the label as it is printed After this label is removed from the printer the next one is printed n Cutter mode the printer automatically cuts the label after a specified number of labels has been printed n Rewind mode the media and liner are rewound onto a core as the labels are printed 8 Zebra XillIPlus Printers User s Guide Loading the Media Figure 5 illustrates one method of media loading For more detailed instructions as well as information about how to load the different types of media
33. 3 004 095 255 255 255 000 010 003 004 001 PRINT SPEED MAXIMUM LENGTH EARLY WARNING EARLY WARNING USB COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX gt DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEET POSITION HERD RESISTOR VERIFIER PORT APPLICATOR PORT START PRINT SIG RESYNCH MODE DEBET MODE MARK S MARK MED S MODES ENABLED RESOLUTION FIRMWARE HARDWARE ID CONFIGURATION R RAM ONBOARD FLASH FORMAT CONVERT IP RESOLUTION IP_ADDRESS DARKNESS FORMAT PREFIX EAD TEST COUNT MODES DISABLED 32 INTERFACE TWINAX COAX ID IDLE DISP RTC DATE RTC TIME IP PROTOCOL SUBNET MASK DEFAULT GATEWAY Figure 12 Configuration Label Zebra XillIPlus Printers User s Guide 19 Establishing Communication System Considerations Interfaces The method of interfacing this printer to a data source depends on the communication options installed in the printer The standard interfaces are an RS 232 serial data port a bi directional parallel port and a USB 2 0 port The optional ZebraN et PrintServer II enables the printer to be connected to 10Base T Ethernet networks and a Wireless Card Socket option is available as well In addition the IBM Twinax or IBM Coax option is available for those applic
34. 31 stomer diera 11348L nufac Zebra XillIP us Printers User s Guide er Part 11348LB Rev 3 Proprietary Statement This manual contains proprietary information of Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies All specifications and signs are subject to change without notice FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures
35. 84 mm x 0 125 mm x 0 100 mm 0 042 mm 0 125 mm 0 100 mm 0 125 mm First dot location measured from inside 0 023 0 035 0 023 40 035 0 10 0 035 0 10 0 035 0 10 0 035 media edge 0 6mm 0 6 mm 2 5mm 2 5mm 2 5mm 0 89 mm 0 89 mm 0 89 mm 0 89 mm 0 89 mm Maximum print width 3 4 86 mm 3 2 81 mm 5 04 128 mm 6 6 168 mm 8 5 216 mm Selectable Print Speeds 24 3 4 5 6 7 8 1 2 3 4 2 4 3 4 5 6 7 8 2 4 3 4 5 6 7 8 2 4 3 4 5 6 7 8 inches per second 9 10 11 12 9 10 With standard 39 991 mm 39 991 mm 39 991 mm 39 991 mm 39 991 mm Non 16 MB continuous memory printing With 16 MB 39 991 mm 39 991 mm 39 991 mm 39 991 mm 39 991 mm memory Print length expansion maximum With standard 100 2540 mm 52 1321 mm 150 3810mm 100 2540 mm 150 3810 mm 16 MB Continuous memory printing With 16MB 100 2540 mm 52 1321mm 150 3810mm 100 2540mm 150 3810 mm memory expansion Bar code Ladder rotated orientation 3 9 mil to 39 mil 1 6 mil to 16 mil 4 9 mil to 49 mil 3 9 mil to 39 mil 4 9 mil to 49 mil modulus Picket fence non rotated 3 33 mil to 33 mil 1 6 mil to 16 mil 4 9 mil to 49 mil 3 33 mil to 33 mil 4 9 mil to 49 mil X n orientation dimension Thin film printhead with Element Energy Yes Yes
36. ARKNESS Press the BLACK OVAL keys to increase or decrease the print gt gt darkness setting You may need to change this setting when you SETUP EXIT print your label PRINT SPEED Press the BLACK OVAL keys to select the appropriate print speed for your specific printer NEXT SAVE PRINT MODE Press the BLACK OVAL keys to select tear off peel off cutter or rewind mode NEXT SAVE MEDIA TYPE Press the BLACK OVAL keys to select continuous or non p continuous media type If you choose continuous media you NEXT SAVE must also include a label length instruction in your label format SENSOR TYPE Press the BLACK OVAL keys to select transmissive or black mark sensing mode Unless your media has black marks on the back NEXT SAVE leave your printer at the default setting web PRINT METHOD Press the BLACK OVAL keys to select thermal transfer if you are using ribbon or direct thermal no ribbon NEXT SAVE MAXIMUM LENGTH Press the BLACK OVAL keys to set the value that is closest to but not less than the length of the label you are using NEXT SAVE SAVE CHANGES Press the BLACK OVAL keys to select gt gt PERMANENT saves changes when power is turned off SETUP EXIT Press SETUP EXIT to accept the selection PRINTER READY You have exited the configuration mode and are now ready to calibrate the printer Configuring the Software or Printer Driver Many printer settings may also be controlled by your printer s driver
37. Communication parameters must be set correctly for the printer to communicate with the host computer These parameters ensure that the printer and host computer are speaking the same language All communication parameters are password protected Press LCD Shows Action Explanation Setting Parallel Communications Press the RIGHT or LEFT BLACK OVAL key to display other choices PARALLEL COMM Default Parallel NEXT SAVE Selections Parallel twinax coax Select the communications port that matches the one being used by the host computer Setting Serial Communications Press the RIGHT or LEFT BLACK OVAL key to display other choices p SERIAL COMM Default RS 232 NEXT SAVE Selections RS 232 RS 422 485 RS 485 multidrop Select the communications port that matches the one being used by the host computer Setting Baud Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 9600 b BAUD Selections 110 300 600 1200 2400 4800 9600 14400 NEXT SAVE 19200 28800 38400 57600 115200 The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Setting Data Bits Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 7 bits DATA BITS Selections 7 bits 8 bits NEXT SAVE The data bits of the printer must match the data bits of the host computer for accurate co
38. E any part thereof or any process or service that is the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS i to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country ii to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileges 8 DISCLAIMER OF WARRANTIES ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY
39. Explanation Setting the Head Test Count Press the LEFT BLACK OVAL key to move the cursor press the RIGHT BLACK OVAL key to change the value of the digit HEAD TEST COUNT Default 0000 disables the test NEXT SAVE Range 0000 9999 The printer periodically performs a test of the printhead functionality called a printhead test or head test This parameter establishes how many labels are printed between these internal tests Setting the Head Resistor Value Press the LEFT BLACK OVAL key to move the cursor press the RIGHT BLACK OVAL key to increase the value of the digit CAUTION This parameter should be changed only by qualified personnel Initial Value Factory set to match the printhead shipped with your printer Default Value 0500 HEAD RESISTOR Range 0500 1175 NEXT SAVE This value has been pre set at the factory to match the resistance value of the printhead It does not need to be changed unless the printhead is replaced or the main logic board is replaced CAUTION DO NOT set the value higher than that shown on the printhead Setting a higher value may damage the printhead Before replacing a printhead look on the printhead for the label that shows the resistance value ohm value Setting the Verifier Port Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Off Selections Off 1 VER RPRNT 2 VER THRUPUT The auxiliary port is used to determine how the printer reacts to the
40. ID CONFIGURATION RAM eee E ONBOARD FLASH INE ee care FORMAT CONVERT 010 003 004 08 255 255 255 00 m NET_MASK 010 003 004 001 DEFAULT GATEWAY Figure 36 Configuration Label 88 Zebra XillIPlus Printers User s Guide PAUSE Key Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies See the sample printout in Figure 37 1 Turn off the printer 2 Press and hold the PAUSE key while turning on the power The initial self test prints 15 labels at 2 4 61 mm per second 1 25 4 mm per second for the 96XiIIIPlus then automatically pauses the printer When the PAUSE key is pressed an additional 15 labels print While the printer is paused pressing the CANCEL key alters the self test When the PAUSE key is pressed the printer prints 15 labels at 67 152 mm per second 4 102 mm per second for the 96XillIPlus While the printer is paused pressing the CANCEL key again alters the self test a second time When the PAUSE key is pressed the printer prints 50 labels at 2 4 61 mm per second 1 25 4 mm per second for the 96XillI Plus While the printer is paused pressing the CANCEL key again alters the self test a third time When the PAUSE key is pressed the printer prints 50 labels at 67 152 mm per second 4 102 mm per second for the 96XillI Plus While the printer is paused pressing the CANCEL ke
41. LIABILITY To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries The emulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification If the emulation library is sold separately by an authorized party other than ZEBRA RESELLER A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and or FIRMWARE with its application so long as the SOFTWARE and or FIRMWARE is used with a ZEBRA printer or is sold bundled with a printer to an end user by a RESELLER and if claims are made by the RESELLER that the emulation library performs as a 100 emulation solution ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER Furthermore ZEBRA is not liable for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end user by the RESELLER The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms
42. OFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms l The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that is licensed under one or more of the following trademarks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BAR ONE ZTools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect GRANT OF LICENSE This License grants you the following rights SOFTWARE and FIRMWARE You may use access display run or otherwise interact with RUN the SOFTWARE and FIRMWARE in connection with operating the printer which is enclos
43. Yes Yes Yes Equalizer E3 Ribbon Specifications 90XilllPlus 140XilllPlus 170XilllPlus 220XilllPlus 9exilllPlus Ribbon must be wound with the coated side out Ribbon width Zebra recommends using Minimum 0 79 20 mm 1 57 40 mm 2 0 51 mm 4 25 108 mm ribbon at least as wide as the media to Maximum 3 407 87 mm 510 130mm 67 170mm 8 60 220 mm protect the printhead from wear Standard 2 1 media to ribbon roll ratio 984 300 m 984 300 m 984 300 m 984 300 m lengths 3 1 media to ribbon roll ratio 1476 450 m 1476 450 m 1476 450 m 1476 450 m Ribbon core inside diameter 1 0 25 4 mm 1 0 25 4 mm 1 0 25 4 mm 1 0 25 4 mm Maximum ribbon roll outside diameter 3 2 81 3 mm 3 2 81 3 mm 3 2 81 3 mm 3 2 81 3 mm 96 Zebra XillIPlus Printers User s Guide Media Specifications Media Specifications 90XilllPlus 140XilllPIus 170XilllPlus 220XilllPlus 9exilllPlus Tear off 0 7 18 mm 0 7 18 mm 0 7 18 mm 0 7 18 mm Minimum label length Peel off 0 5 13 mm 0 5 13 mm 0 5 13 mm 0 5 13 mm Cutter 1 5 38 mm 1 5 38 mm 1 5 38 mm 1 5 38 mm Rewind 0 25 6 mm 0 25 6 mm 0 25 6 mm 0 25 6 mm Minimum 0 79 20 mm 1 57 40 mm 2 00 51 mm 4 25 108 mm Total media width label
44. a XilILPlus Printers User s Guide Front Panel Lights Ta NOTE If two operating conditions occur simultaneously for example one that causes a light to be on constantly and one that causes the same light to flash the light flashes Light Status Indication POWER Off The printer is off or power is not applied I O On The printer is on TAKE LABEL Off Normal operation TET Flashing Peel Off mode only The label is available Printing is paused until the label is removed ERROR Off Normal operation no printer errors Flashing A printer error exists Check the LCD for more information CHECK RIBBON Off Normal operation ribbon if used is properly loaded 5 On Printing is paused the LCD shows a warning message and the PAUSE light is on Ifthe printer is in direct thermal mode ribbon is loaded and should not be Ifthe printer is in thermal transfer mode no ribbon is loaded or the ribbon has run out PAPER OUT Off Normal operation media is properly loaded N On No media is under the media sensor Printing is paused the LCD shows an error message and the PAUSE light is on PAUSE Off Normal operation On The printer has stopped all printing operations Either the PAUSE key was pressed a pause command was included in the label format the on line verifier detected an error or a printer error was detected Refer to the LCD for more information Off Normal operation No
45. a value of 40 means that 40 of the backfeed takes place after the label is removed or cut The remaining 6096 takes place before the next label is printed A value of before means that all backfeed takes place before the next label is printed Adjusting Label Top Position Press the RIGHT BLACK OVAL key to increase the value press the LEFT BLACK OVAL key to decrease the value The displayed value represents dots Default 0 gt LABEL TOP Range 120 to 120 dot rows NEXT SAVE The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the position up the label toward the printhead Adjusting Left Position Press the LEFT BLACK OVAL key to move the cursor press the RIGHT BLACK OVAL key to change between and and to increase the value of the digit The displayed value represents dots Default 0000 p LEFT POSITION Range 9999 to 9999 NEXT SAVE NOTE For a negative value enter the value before changing to the minus sign This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right Zebra XillIPlus Printers User s Guide 59 Press LCD Shows Action
46. ad Printhead Lever Figure 19 Media Loading Rewind Mode without Cutter Zebra XillIPlus Printers User s Guide 33 Rewind Mode for Printers with the Cutter Option Cutter and rewind options required Refer to Figure 20 1 Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment 2 Invert the rewind plate so that the lip on the attached hook plate points down 3 Insert the hook plate lip a short distance 2 or 13 mm into the lower opening in the side plate Slide in the rewind plate so that it stops against the printer s main frame 4 Insertthe two small tabs on the rewind plate into the corresponding slots in the cutter support bracket The rewind plate should spring into the proper position 5 Open the printhead 6 Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide 7 Load media as shown 8 When loading media allow approximately 36 915 mm of media to extend past the printhead Remove all labels from this portion to create a leader 9 Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate 10 Wind the label liner around either the 3 76 mm core or the rewind spindle and reinstall the hook 11 Flip up the media supply guide Slide in the media guide and media supply guide so t
47. ange is made in the equipment and if the equipment is properly maintained and operated EE TA Zebra XillIPlus Printers User s Guide li Zebra XiIIIPlus Printers User s Guide Table of Contents TIFPOOHCIOTUS a oio Soot aha oi pals CE ce HEU Cs 1 Ia JI 1 Unpacking and Tnspection 1 a hese ade cete e Ee Ce tete o era Te en etur Ege 2 Reporting Damage eine dee ees 2 NIOLP P EC IE 2 Media and Ribbon Requirements eese neret 3 Power Cord neant Ue e e ERG EE 3 Printer Anatomy 1014 ione teeth ERE GT REIR GRE RSS ROMS 4 Calibrating the Printer eee J Minor M 5 Types Of Media nitro tetro tut tt e pe e ante eee 6 Non Continuous Web Media eese 6 Non Continuous Black Mark Media eee 7 GContnuous Medi 2 diee ee dee e ette ees 7 Choosing the Print Mode ie eR dete eite dede te Ine aA 8 Loading the Media 2 ree tette e tii utei eti tente 9 Positioning the Media Sensors concencia een enne 10 Transmissive Sensor nee ne Hee tenerte UI HH RC ette 10 Black Mark Sensor unie bee RSEN Re Rete 12 Loading the Ribbon 2 efe rie d eere Ut iet a gets 13 Operator Controls ti e Ro tete E Ne ei en e ee deep 14 POWER S WItCh 26 radit e nete p ER eri eee Pea eo E p ue ERES 14 Front Panel bibe eap di b a RES eee 14 Configuring the Printer etd t e ended d ate 15 Configuring the So
48. at it no longer prompts you for a password by setting the password to via the KPZ ZPL ZPL II command To re enable the password protection feature send the ZPL ZPL II command KPx where x can be any number one to four digits in length except 44 Zebra XillIPlus Printers User s Guide Leaving the Setup Mode You can leave the setup mode at any time by pressing the SETUP EXIT key The SAVE CHANGES display appears There are five choices as described below Pressing the LEFT or RIGHT BLACK OVAL key displays other choices and pressing the NEXT SAVE key selects the displayed choice PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed the SETUP EXIT key except the darkness and tear off settings if they were changed LOAD DEFAULTS Loads factory defaults The factory defaults are shown on the following pages id NOTE Loading factory defaults causes the printer to autocalibrate LOAD LAST SAVE Loads values from the last permanent save Zebra XillIPlus Printers User s Guide 45 Configuration and Calibration Sequence Press LCD Shows Action Explanation PRINTER READY Normal printer operation Setting Print Parameters Adjusting Print Darkness Press the RIGHT BLACK OVAL key t
49. ata Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 43 illustrates the connections required for this cable DTE DCE Printer Modem etc RXD receive data TXD transmit data DTR data terminal ready SG signal ground DSR data set ready RTS request to send CTS clear to send o ON Oo FW DY 2 3 4 5 6 7 8 9 5VDC signal source NOTE Pin 1 is unused and unterminated at the printer Figure 43 RS 232 Straight Through Connections Zebra XillIPlus Printers User s Guide 101 RS 232 Interconnections Using a DB 25 Cable In order to connect the printer s DB 9 interface to a DB 25 connector an interface adapter is required Zebra part 33138 A generic DB 25 adapter may also be used however the 5 VDC signal source would not be passed through Figure 44 illustrates the connections required for the DB 9 to DB 25 interface Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable NOTE Pin 1 of DB 9 connector is unused and unterminated Figure 44 DB 9 to DB 25 Connections 102 Zebra XillIPlus Printers User s Guide RS 422 RS 485 Interconnections NOTE A jumper on the computer s main logic board needs to be Li installed on JP1 Pins 2 and 3 in order for the RS 422 RS 485 interface adapter to function properly To connect the printer s RS 232 DB 9 interface to a host computer t
50. ata compression Status message to host upon request Automatic virtual input buffer management Serialized fields Format inversion In spec OCR A and OCR B Mirror image printing UPC EAN Four position field rotation 0 90 180 270 User programmable password Slew command 94 Zebra XillIPlus Printers User s Guide Bar Codes Bar code ratios 2 1 7 3 5 2 3 1 SBT 128 Codabar supports ratios of 2 1 up to 3 1 LOGMARS CODABLOCK MaxiCode Code 11 Micro PDF Code 39 supports ratios of 2 1 up to 3 1 MSI Code 49 2 dimensional bar code PDF 417 2 dimensional bar code Code 93 Plessey Check digit calculation where applicable POSTNET Data Matrix QR Code EAN 8 EAN 13 EAN extensions Standard 2 of 5 Industrial 2 of 5 UPC A UPC E UPC extensions Interleaved 2 of 5 supports ratios of 2 1 up to Code 128 with subsets A B and C and UCC case 3 1 Modulus 10 Check Digit C codes General Specifications General Specifications 90 96xXilllPlus 140XilllPlus 170XilllPlus 220XilllPlus Height 15 5 393 7 mm 15 5 393 7 mm 15 5 393 7mm 15 5 393 7 mm Width 9 15 2324mm 11 15 283 2mm 13 15 334 4 mm 15 65 397 5 mm Depth 19 5 495 3 mm 19 5 495 3mm 19 5 495 3mm 19 5 495 3 mm Weight
51. ations that require them mz NOTE RS 422 and RS 485 serial data ports are available through an adapter A DB 25 cable and a USB 2 0 cable are also available Data Specifications Printer Computer Parallel Data Port ae a Refer to Figure 13 When communicating via the parallel port refer to page 54 to e gt Pc H configure the communication D 4 25 pin d female parameters for the printer The values selected must be the same as those used by the host ______ equipment connected to the printer 10 4 5 m maximum Figure 13 Parallel Data Port Zebra XillIPlus Printers User s Guide 21 Serial Data Port USB 2 0 When communicating via an asynchronous serial data port refer to Figure 14 the baud rate number of data parity and handshaking are user selectable Parity applies only to data transmitted by the printer because the parity of received data is ignored For parallel and serial pinout and technical information refer to Appendix beginning on page 99 Port In addition to serial and parallel data ports a USB 2 0 port which is USB 1 1 and 1 0 compatible is available to connect your printer to the host equipment The industry standard USB cable has an A male connector on one end and a B male connector on the other end see Figure 15 Zebra recommends using a USB 2 0 certified compliant cable that i
52. blem Solution One or more of the printhead elements has If the failed elements impact your printing application failed the printhead element test replace the printhead To override this error disable the head test count feature on the front panel by defaulting the value to 0000 See page 60 Warning Ribbon In Problem Solution Remove the ribbon and set the printer to direct thermal mode The ribbon is loaded Ensure that the printer driver and or software settings are correctly set if applicable Warning Head Too Hot Problem Solution Allow the printer to cool Printing automatically resumes The printhead is over temperature when the printhead elements cool to an acceptable operating temperature Warning Clean Head Now Problem Solution The printhead requires cleaning See page 68 and clean the printhead NOTE Ifthe warning does not go away after the printhead is cleaned open the printhead and then close it 82 Zebra XillIPlus Printers User s Guide Warning Head Cold Problem Solution The printhead is under temperature Continue printing while the printhead reaches the correct operating temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area Printhead data cable is not properly connected WARNING The printhead can be very hot and can cause severe burns
53. ck k Airbi After every roll of media ack mark sensor I DIOW or 500 152 m of fanfold media Media path Solvent Ribbon sensor Air blow Thermal transfer print mode After every roll of ribbon Label available sensors Air blow Monthly Tear off peel off bar Solvent Snap plate Solvent As needed Cutter Solvent Zebra recommends using 90 isopropyl alcohol T For 600 dpi printers use Zebra s Save a Printhead cleaning film see page 70 for details CAUTION Use only the cleaning agents indicated Zebra AN Technologies is not responsible for damage caused by any other fluids being used on this printer Zebra XillIPlus Printers User s Guide 67 Cleaning the Exterior The exterior surfaces of the printer may be cleaned with a lint free cloth Do not use harsh or abrasive cleaning agents or solvents If necessary a mild detergent solution or desktop cleaner may be used sparingly Cleaning the Interior Inspect this area after every four rolls of media Remove any dirt and lint from the interior of the printer using a soft bristle brush and or vacuum cleaner Cleaning the Printhead and Platen Roller Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead For best results perform the following cleaning procedure after every roll of ribbon ae NOTES For 600 dpi printers clean after every roll of media or when a CLEAN HEAD NOW warning appears on
54. e reduce contrast press the RIGHT BLACK p LCD ADJUST OVAL key to increase the value increase contrast NEXT SAVE Range 00 19 This parameter allows you to adjust the contrast of your LCD if it is difficult to read Format Convert Press the RIGHT or LEFT BLACK OVAL key to display other choices Default None P FORMAT CONVERT Selections None 150 300 150 600 200 600 NEXT SAVE 300 600 Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale NOTE Not applicable on all printers Idle Display Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Firmware version Selections mm dd yy 24 hour mm dd yy 12 hour IDLE DISPLAY dd mm yy 24 hour dd mm yy 12 hour NEXT SAVE This parameter selects the LCD options for the real time clock NOTE If the default value is not selected pressing either BLACK OVAL key briefly displays the firmware version of the printer RTC Real time clock Date Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL RTC DATE key to increase the value of the digit NEXT SAVE This parameter allows you to set the date following the convention selected in IDLE DISPLAY RTC Real time clock Time Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL p RTC TIME key to increase the value of the digit NEXT SAVE T
55. e liner as needed Cutter mode Labels are printed and individually cut Rewind mode Labels are rewound internally Standard XAll Plus Features Thermal transfer and direct thermal printing DRAM 16 MB USB 2 0 Port Real time Clock Advanced Counter Zebra XillIPlus Printers User s Guide 93 Options Cutter IBM twinax interface Rewind BM coax interface Cutter rewind Font cards Cutter tray PCMCIA memory cards CompactFlash memory cards Media supply spindle 1 6 40 mm core Double hinged media door with clear panel Media supply spindle 37 76 mm core ZebraNet Wireless Card Socket BAR ONE Windows based WYSIWYG on screen label design and print application software ZebraNet PrintServer ll including Ethernet interface 10Base T ZebraLink WebView graphical setup and printer control and ZebraLink Alert unsolicited error notification Printer drivers for Windows operating systems Zebra Programming Language ZPL ii Downloadable graphics scalable and bitmap fonts and label formats Controlled via mainframe mini computer PC portable data terminal Object copying between memory areas RAM memory card and internal Flash Programmable quantity with print pause and cut control Code Page 850 character set Communicates in printable ASCII characters Adjustable print cache Error checking protocol D
56. ead and use a grounding strap or anti static mat to discharge static electricity that could damage the printhead cR NOTE For 600 dpi printers clean after each roll of media or when a CLEAN HEAD NOW warning appears on the LCD 70 Zebra XiIIIPlus Printers User s Guide To start use only the pre soaked isopropyl alcohol cleaning swabs provided in the preventive maintenance kit First open the media cover to access the printhead then open the printhead Lightly blow or brush away any loose dust and lint particles within the print mechanism such as rollers media ribbon sensors and printhead NEVER use any hard metallic or abrasive objects such as a screwdriver to remove adhesives or other contaminants that may have built up on the printhead Next press the swab tip against the printhead and swipe the print elements from end to end Finally turn the platen rollers while wiping them from side to side Repeat this last step until the swab no longer shows dirt Avoid the Contributing Factors to Premature Printhead Failure Abrasion Over time the movement of media ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots In order to avoid abrasion Clean your printhead frequently and use well lubricated thermal transfer ribbons with backcoatings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optim
57. eady output from printer 5 SG Signal ground 6 DSR Data set ready input to printer 7 RTS Request to send output from printer 8 CTS Clear to send input to printer 9 5VDC 5VDC signal output NOTE This pin is also available as a 5VDC power source at 750 mA The maximum current draw may be limited by option configuration To enable this capability a jumper on the computer s main logic board needs to be installed on JP1 pins 2 and 3 mz NOTE An interface module is required for RS 422 RS 485 interface support see page 103 Zebra XillIPlus Printers User s Guide 99 RS 232 Interface Connections The printer is configured as Data Terminal Equipment DTE Figure 42 illustrates the internal connections of the printer s RS 232 connector RS 232 Connector DTE Rear Panel Female DB 9 RXD receive data input TXD transmit data output DTR data terminal ready output SG signal ground DSR data set ready input RTS request to send output CTS clear to send input 5VDC signal source NOTE Pin 1 is unused and unterminated Figure 42 RS 232 to DB 9 Connections id NOTE The cable used to connect the printer to a computer must bea null modem crossover cable If you want to connect the printer to any other DTE devices a null modem cable must also be used 100 Zebra XillIPlus Printers User s Guide When the printer is connected via its RS 232 interface to D
58. eaning film extends the life of your printhead reduces maintenance downtime and the cost of replacing a printhead and is an inexpensive easy and quick way to remove contaminants without having to remove the printhead Use Save a Printhead cleaning film when you see degrading print quality that looks like faded print or a failed print element s that cannot be corrected by cleaning with the pre soaked cleaning swabs How to Use Save a Printhead Cleaning Film Po NOTE If power is removed from a 600 dpi printer when cleaning the printhead the CLEAN HEAD NOW warning shown on the LCD will not disappear cable or power cable could result in the printhead generating excessive heat that could cause harm if it is touched f WARNING An improperly seated printhead data 1 Open the media cover 2 Open the printhead and remove media and ribbon from the print mechanism 72 Zebra XiIIIPlus Printers User s Guide 3 Clean the printhead per the recommended Preventive Maintenance procedures 4 Position the Save a Printhead film in the print path placing the glossy side down away from the printhead matte side up 5 Close and latch the printhead 6 Slowly pull the full length of the film through the print mechanism 7 Again clean the printhead per the recommended Preventive Maintenance procedures 8 Reload media and ribbon close and latch the printhead 9 Close the media cover 10 Print labels and
59. ebra XillIPlus Printers User s Guide 87 CANCEL Key Self Test This self test prints a listing of the configuration parameters currently PRINTER CONFIGURATION Zebra Technologies ZTC SOXilll Plus 300dpi e 04 0 DARKNESS stored in the printer s memory AIDS 5 PRINT SPEED TERR OF PRINT HODE See Figure 36 depending on the NON CONT INUG MEDIA TYPE THERMAL TRAN PRINT METHOD options ordered your label may O86 08 12 MM PRINT WIDTH 2082 LABEL LENGTH look different MEDIA DISRBLED EARLY WARNING MAINT OFF EARLY WARNING NOT CONNECTED OMM PARALLEL COMM SERIAL COMM BAUD DATA BITS 1 Turn the printer off R298 2 Press and hold the CANCEL key while turning on the power 2 TOC NETWORK ID MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION HEAD TEST COUNT The configuration may be changed either temporarily for specific 000 7 label formats or ribbon and label 9500 HEAD RESTTOR stock or permanently by saving ED i START PRINT SIG the new parameters in memory REPRINT MODE Saving new parameters occurs whenever a calibration procedure is performed Refer to page 15 for PED aber further information about the Wis MODES DISABLED RESOLUTION configuration procedure Additional Power Up Self Tests are also performed during the 3 POST for this test f Fi ERSION FIRMWARE HARDWARE
60. ed in continuous mode to feed the last stored label length No Motion Media does not move Feed Feeds the label to the first registration point Head Close Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Calibration Selections Feed calibration length no motion HEAD CLOSE Determines the action of the media after the printhead has been NEXT SAVE opened and then closed Calibration Determines the length of the label Length Used in continuous mode to feed the last stored label length No Motion Media does not move Feed Feeds the label to the first registration point 58 Zebra XillIPlus Printers User s Guide Label Positioning Parameters Press LCD Shows Action Explanation Backfeed Sequence Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Default 90 Selections Default after before 10 20 30 40 50 60 70 80 off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel off cutter and applicator modes It has no effect in rewind or tear off modes BACKFEED This parameter setting can be superseded by the Js instruction NEXT SAVE when received as part of a label format refer to the ZPL II Programming Guide NOTE The difference between the value entered and 10096 establishes how much backfeed occurs before the next label is printed For example
61. ed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer printer Storage Network Use You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS Reservation of Rights All rights not expressly granted are reserved by ZEBRA Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices Printer Software and Firmware License Agreement RESTRICTIONS You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation Limitations of Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE or the FIRMWARE except and only to the extent that such activi
62. efix Setting 57 D Damage Reporting 2 Darkness Setting 46 Data Bits Setting 54 Data Ports Parallel 21 104 Serial 22 99 USB Cable 22 Data Specifications 21 Default Gateway Setting 64 Delimiter Character Setting 57 E Early Warning Setting 47 F Fanfold Media Loading 37 Features Standard Specifications 93 FEED Key and PAUSE Key Self Test 91 FEED Key Self Test 90 Format Convert Setting 63 Format Prefix Setting 57 Front Panel Display 26 Keys 27 Lights 28 Fuse Replacement 76 Zebra Xil Plus Printers User s Guide 109 G General Specifications 95 H Head Close Setting 58 Head Resistor Value Setting 60 Head Test Count Setting 60 Host Handshake Setting 55 I Idle Display Setting 63 Initialize Card Setting 51 Initialize Flash Memory Setting 51 Inspection 2 Interconnections Parallel Port 104 RS 232 100 101 RS 422 RS 485 102 Interfaces Printer 99 104 System 21 IP Network Configuration 43 IP Settings Address 64 Protocols 64 Resolution 64 L Label Liner Removal 38 Label Top Setting 59 Labels Per Roll Setting 47 Language Setting 65 LCD Adjust Setting 63 LED Error Conditions and Warnings 81 83 Left Position Setting 59 List Settings All 50 Bar Codes 50 Fonts 50 Formats 50 Images 50 Setup 50 Loading the Media 9 29 38 Loading the Ribbon 13 39 Lower Media Sensor Adjustment 12 Lubrication 76 M Maximum Length Se
63. en you turn the printer on During either test sequence the front panel LEDs illuminate and the LCD monitors the progress of the POST If the printer fails any of these tests the word FAILED is added to the LCD If this occurs notify an authorized Zebra reseller Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test is enabled by pressing a specific front panel key or combination of keys while turning the POWER switch on Keep the key s depressed until the DATA light turns off When the POST is complete the selected self test starts automatically m NOTES When performing self tests avoid sending a label format to the printer In the case of a remote host ensure that the printer is off and disconnect all data interface cables from the printer When canceling a self test prior to its actual completion always turn the printer power off and then back on to reset the printer When performing these self tests while in the Peel Off mode you must remove the labels as they become available If your media is not wide enough or long enough unexpected and or undesired results may occur Make sure that your print width is set correctly for the media you are using before you run any self tests otherwise the test may print out on the platen roller See page 49 for information on setting the print width Z
64. framing error OE indicates an overrun error PE indicates a parity error NE indicates noise For any errors check that your communication parameters are correct Set the print width equal to or less than the label width used for the test See page 49 for more information 56 Zebra XillIPlus Printers User s Guide Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2 digit hex values used within the ZPL ZPL Il formats sent to the printer The printer uses the last prefix and delimiter characters sent to it whether from a ZPL II instruction or from the front panel NOTE DO NOT use the same hex value for the control format and delimiter character The printer must see different characters to function properly Press LCD Shows Action Explanation Control Prefix Character Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit CONTROL PREFIX Default 7E tilde displayed as a black square NEXT SAVE Range 00 FF The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II control instruction Format Prefix Character Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit FORMAT PREFIX Default 5E caret NEXT SAVE Range 00 FF The printer looks for this 2 digit hex character to indicate the star
65. ftware or Printer Driver eene 16 Media and Ribbon Calibration eese ener rennen 17 Prin ng Test Label eee eq nee ae ete etes 19 Zebra Xil Plus Printers User s Guide V Establishing Communication eeeeeeeee 21 System Consideratiofis 5 1 edet ERR OF staneessats stents 21 Interfaces eee e CREE RR REO TUR EERS 21 Data Sp cifiCallODS i treten a ete te EI Lee e i pee is n ee Reed ie 21 Cabling Requirements 5 eiie e FE ose eu rege dpes 23 Prud er BASCS saec mien esie Cod vel cutie e des 25 Operator Controls oc ge eg ti eee te ds e 25 POWER Switch ate tete p ene tete bee Ree err b hen tege 25 Front Panel Display nie eee eei eite ere dent 26 Front Panel Keys cu inten np rate eet eter erra 27 Front Panel Lights ai REL ee eee eee enn 28 Roll Media Loading one eer tu dete 29 Tear Off Mode eO Ri E 29 Peels Ort M Ode i tete ete et retire ette es tete teer tret o PR e 30 Rewind Mode for Printers without the Cutter Option ssssssss 32 Rewind Mode for Printers with the Cutter Option sees 34 Cutter Mode ein d epe dp api iain ee 36 Fanfold Media Eoading ices reete ete teint 37 Removing the Label Liner ini E E nennen enne 38 Ribbon Loading uan e Re RR eet exec tete endende 39 Ribbon REMOVAL se ois sees eee eee e ter e Shannan bi e a NEGEER ER 41 COMMUTATION ovs EEEE costes a ee eerte 43
66. g labels lower the darkness setting until a gray level of printing is seen 3 Loosen the knurled upper locking nuts at the top of the toggle assembly assemblies 4 Some media types require higher pressure to print well For these media increase or decrease spring pressure using the knurled lower adjusting nuts on the shafts of the toggle until the left and right edges of printed area are equally dark id NOTE Printhead life can be maximized by using the lowest pressure that produces the desired print quality 78 Zebra XiIIIPlus Printers User s Guide 5 Increase darkness to the optimum level for the media being used 6 Retighten locking nuts Available Adjusting Sensors Nuts Figure 35 Printhead Pressure Adjustment Media Sensor Position Adjustment See Positioning the Media Sensors on page 10 Zebra XillIPlus Printers User s Guide 19 80 Zebra XilIIPlus Printers User s Gu ide Troubleshooting LED Error Conditions and Warnings Error Condition Ribbon Out Problem In thermal transfer mode the ribbon is not loaded or loaded incorrectly Solution Load the ribbon correctly See Ribbon Loading on page 39 In thermal transfer mode the ribbon sensor is not sensing loaded ribbon correctly Perform the media and ribbon sensor calibration see page 17 In direct thermal mode when ribbon is not used Ensure that ribbon is not insta
67. ge 29 for details 38 Zebra XillIPlus Printers User s Guide Ribbon Loading Figure 24 illustrates the ribbon path for the 90XillIP us 96XillIP us and 140XillIPlus Figure 25 illustrates the ribbon path for the 170XilIIPlus and 220XillIP us For thermal transfer printing refer to the appropriate figure and use the following procedure to load the ribbon Ribbon Ribbon Supply play 4 Printhead Take up Figure 24 Ribbon Loading 90 96 140XilIIPlus Ribbon Ribbon Take up Supply Spindle Spindle Printhead Lever Figure 25 Ribbon Loading 170 220XilIIPlus Zebra XilILPlus Printers User s Guide 39 Ss NOTE Use ribbon that is at least as wide as the media The smooth liner of the ribbon protects the printhead from wear and premature failure due to excessive abrasion For direct thermal print mode ribbon is not used and should not be loaded in the printer 1 Align the segments of the ribbon supply spindle as shown in Figure 26 2 Place the ribbon roll on the ribbon supply spindle Figure 26 Spindle Alignment EF NOTE Make sure that the core is pushed up against the stop on the ribbon supply spindle and that the ribbon is aligned squarely with its core If this is not done the ribbon may not cover the printhead entirely on the inside exposing print elements to potentially damaging contact with the media 3 Open the printhead iS NOTE To make ribbon loading and unloading
68. hen a label has been completed and positioned Not asserted during continuous printing modes NOTE Set as suggested by the applicator manufacturer WEB S NEXT SAVE MEDIA S NEXT SAVE RIBBON S NEXT SAVE These parameters are automatically set during the calibration p MARK S procedure They should be changed only by a qualified service NEXT SAVE technician Refer to the maintenance manual for more information on these parameters MARK MED S Press the NEXT SAVE key repeatedly to skip these parameters NEXT SAVE p MEDIA LED NEXT SAVE RIBBON LED NEXT SAVE MARK LED NEXT SAVE Zebra XillIPlus Printers User s Guide 61 Press LCD Shows Action Explanation Start Print Signal Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Pulse Mode Selections Pulse Mode Level Mode This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector START PRINT SIG at the rear of the printer In Pulse Mode labels print when the signal transitions from SETENE HIGH to LOW In Level Mode labels print as long as the signal is asserted LOW CAUTION Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded Please make a note of it While other choices are valid the printer must be returned to its designated setting in order for it to work
69. hey just touch but do not restrict the edge of the roll 34 Zebra XillIPlus Printers User s Guide Before closing the printhead make sure The media is positioned against the inside guides The media is taut and parallel with itself and the pathway when wound onto the rewind spindle core 12 Close the printhead Printhead Lever Media O m Supply y y Guide y Media Rewind Plate Figure 20 Media Loading Rewind Mode with Cutter Zebra XillIPlus Printers User s Guide 35 Cutter Mode Cutter option required Refer to Figure 21 1 Open the printhead 2 Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Load media as shown 4 Flip up the media supply guide Slide in the media guide and media supply guide so they just touch but do not restrict the edge of the roll 5 Close the printhead The printer automatically feeds out and cuts one label when the printer is turned on Printhead Lever Media y Supply Guide y Media Cutter Figure 21 Media Loading Cutter Mode 36 Zebra Xill Plus Printers User s Guide Fanfold Media Loading EF NOTE A calibration must be performed when media and ribbon if used are first installed in the printer or when media or ribbon is changed to a different type The printer default is autocalibration a manual calibration must be performed if the printer does not au
70. his parameter allows you to set the time following the convention selected in IDLE DISPLAY Zebra XillIPlus Printers User s Guide 63 Press LCD Shows Action Explanation IP Resolution Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Dynamic IP RESOLUTION Selections Dynamic permanent NEXT SAVE Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information refer to ZebraNet Networking PrintServer II Installation and User s Guide IP Protocols Press the RIGHT or LEFT BLACK OVAL key to display other choices Default All Selections All gleaning only RARP BOOTP DHCP IP PROTOCOLS DHCP BOOTP NEXT SAVE If dynamic was chosen in the previous parameter this selection determines the method s by which the PrintServer II receives the IP address from the server For more information refer to ZebraNet Networking PrintServer Il Installation and User s Guide IP Address Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit IP ADDRESS This parameter allows you to select the IP address if permanent NEXT SAVE was chosen in IP RESOLUTION If dynamic was chosen the user cannot select the address For more information refer to ZebraNet Networking PrintServer Il Installation and User s
71. hrough an RS 422 or RS 485 interface an interface adapter is required Zebra part 33130 Figure 45 illustrates the required cable wiring for interconnecting to the interface adapter s DB 25 female connector Female DB 25 Connector on RS 422 RS 485 Adapter Frame ground 5VDC 725 mA source 9 Signal ground ref 11 Data input B 13 Dat tput B EE Daanin a output B 14 Data input A 16 Data output A NOTE Pins 2 8 10 12 15 17 18 and 20 25 are unused and unterminated 19 Figure 45 RS 422 RS 485 Connections Zebra XilILPlus Printers User s Guide 103 Parallel Data Port A standard 36 pin parallel connector is available at the rear of the printer for connection to the data source Under normal circumstances data sent from the printer to the host computer in response to a Printer Status Request command is sent through the RS 232 serial port However if the host computer has a properly configured IEEE 1284 parallel port that is recognized by the printer status information is returned through the parallel port Port selection for status information is determined each time the printer is turned on Parallel Port Interconnections Table 4 shows the pin configuration and function of a standard computer to printer parallel cable Table 4 Parallel Port Pin Configuration 36 pin Connector Description 1 nStrobe HostCIk 2 9 Data Bits 1 8 10 nACK
72. ia sensors 11 Either load the ribbon or return the ribbon to its proper position 12 Close the printhead Press the RIGHT BLACK OVAL key to perform the next part of the calibration sequence MEDIA AND RIBBON CALIBRATE displays The printer is calibrated when the media stops feeding 13 Press the SETUP EXIT key to leave the setup mode Choose permanent when SAVE CHANGES displays 18 Zebra XillIPlus Printers User s Guide Printing a Test Label To print a test label 1 Turn off the printer 2 Press and hold the CANCEL key while turning on the printer A configuration label prints showing the parameters currently stored in the printer s memory see Figure 12 for a sample label If you encounter problems while you are configuring or calibrating the printer or printing a test label refer to Troubleshooting beginning on page 81 Otherwise refer to Establishing Communication beginning on page 21 to set up the communication parameters PRINTER CONFIGURATION ebra Technologies Z ZTC SOXilII Plus 300dpi THERMAL TRANS 086 08 12 MM B088 ee ve 39 0IN 988MM MEDIA DISABLED INT OFF NOT CONNECTED PARALLEL RS232 CALIBRATION CALIBRATION rae ert FEL vs saos PULSE MODE FEED MODE Dignpbepse 10 DPSWFRM 1004 127MM FULL V42 11 0 lt FW VERSION 00700700 18 18 wer eee 010 00
73. isk in the upper left hand corner of the LCD indicates that the value displayed is different from the currently stored value Zebra XillIPlus Printers User s Guide 43 Changing Password Protected Parameters Certain parameters are password protected by factory default CAUTION Do not change password protected parameters AN unless you have a complete understanding of what you are doing If the parameters are set incorrectly they could cause the printer to function in an unpredictable way The first attempt to change one of these parameters pressing one of the BLACK OVAL keys requires you to enter a four digit password via the ENTER PASSWORD display The LEFT BLACK OVAL key changes the selected digit position the RIGHT BLACK OVAL key increases the selected digit value After entering the password press the NEXT SAVE key The parameter you wish to change is displayed If the password was entered correctly you can now change the value The default password value is 1234 The password can be changed using the KP Define Password ZPL II instruction or through ZebraLink WebView optional ZebraN et PrintServer II required m NOTE Once the password has been entered correctly it does not have to be entered again unless you leave and re enter the setup mode using the SETUP EXIT key or if you power the printer down and then re enter the setup mode NOTE You can disable the password protection feature so th
74. izing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material Ribbon Backcoating and Buildup Printhead contamination from direct thermal media or thermal transfer ribbon may occur in applications requiring high burn settings high head pressure high speed or high volume This contamination builds up on the printhead elements creating a barrier to the heat transformation required to produce high quality images Contaminant buildup occurs gradually and results in poor print quality that may look like faded print or failed print element s This buildup is very resistant to cleaning with the pre soaked swabs and is difficult to remove Zebra Xill Plus Printers User s Guide 71 In order to avoid ribbon backcoating and buildup Use thermal transfer ribbons that have been specially cured to provide backcoat protection for high demand applications These ribbons sometimes referred to as anti stick ribbons also dissipate static and provide more lubrication Follow the recommended Printhead Preventive Maintenance procedures Use our Save a Printhead cleaning film to remove printhead contamination buildup quickly and easily Save a Printhead Cleaning Film Save a Printhead cleaning film is a specially coated film that removes contamination buildup without damaging the printhead Save a Printhead cl
75. le Press NEXT SAVE to skip this standard calibration procedure and continue with the media and ribbon calibration parameter that follows Press the RIGHT BLACK OVAL key to initiate this standard calibration procedure and print a media sensor profile See Figure 29 The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors MUST be adjusted use the media and ribbon sensor sensitivity procedure RIBBON RIBBON n MEDIA MEDIA MEDIA MEDIA MEDIA Figure 29 Sensor Profile Zebra XilILPlus Printers User s Guide Press LCD Shows Action Explanation NOTE If you use this procedure turn autocalibration off Media and Ribbon Sensor Sensitivity Press NEXT SAVE to MEDIA AND skip the calibration procedure and continue with the host port RIBBON selection parameters that follow Press the RIGHT BLACK OVAL NEXT SAVE CALIBRATE key to start the calibration procedure This procedure is used to adjust the sensitivity of the media and ribbon sensors NOTE The procedure must be followed exactly as presented All steps must be performed even if only one of the sensors requires adjustment Media and Ribbon Calibration Procedure gt NEXT SAVE LOAD BACKING Press the LEFT BLACK OVAL key to cancel the operation
76. length See page 23 for The serial communication settings are requirements incorrect Check the printer driver or software communications settings if applicable A label format was sent to the printer but not recognized The DATA light flashes but no printing occurs Problem Solution The prefix and delimiter characters set in the Verify the prefix and delimiter characters See page 57 printer do not match the ones in the label format Ensure that ZPL is being used Incorrect data is being sent to the printer Check the communication settings on the computer Ensure that they match the printer settings The printer fails to calibrate or detect the top of the label Problem Solution The printer was not calibrated for the label Perform the calibration procedure on page 17 being used The printer is configured for continuous Set the media type to non continuous media media The driver or software configuration is not set As driver or software settings produce ZPL commands that correctly can overwrite the printer configuration check the driver or software media related setting 86 Zebra XillIPlus Printers User s Guide Printer Diagnostics Power On Self Test A limited Power On Self Test POST is performed automatically each time the printer is turned on additional self tests can be performed by pressing the CANCEL and CALIBRATE keys wh
77. liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Because some states so not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Copyrights This copyrighted manual and the label printer described herein are owned by ZIH Corp All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All products and brand names are trademarks of their respective companies All rights reserved 2002 ZIH Corp All rights reserved ii Zebra Xil Plus Printers User s Guide DECLARATION OF CONFORMITY I have determined that the Zebra printers identified as the XilIIPlus Series 90XilIIP us 96XilILPlus 140X711 Plus 170XilIIPlus and 220Xi11LPlus manufactured by Zebra Technologies 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A have been shown to comply with the applicable technical standards of the FCC for Home Office Commercial and Industrial use if no unauthorized ch
78. limited warranty as indicated below Warranty period begins on purchase date Printhead Warranty Period Bar code label printer printheads 6 months Card printer printheads 12 months Warranty Information 1 To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has caused defect in the thermal printhead for which a warranty claim is made Software Software is warranted to be free of defects in material and workmanship for 30 days from the date of purchase In the event of notification within the warranty period of defects Zebra will replace the defective diskette or documentation Batteries Mobile printer batteries are warranted to be free of defects in material and workmanship for 90 days from date of purchase In the event of notification within the warranty period Zebra will replace the defective battery provided there has not been damage resulting from u
79. liner if any Maximum 354mm 5 51 mm 74mm 880mm 90 mm 140 mm 180 mm 224 mm Minimum 0 003 0 003 0 003 0 003 0 076 mm 0 076 mm 0 076 mm 0 076 mm Total thickness includes liner if any Maximum 0 012 0 012 0 012 0 012 0 305 mm 0 305 mm 0 305 mm 0 305 mm Cutter maximum full width media thickness 0 014 0 35 mm 0 009 0 23 mm 0 007 0 18 mm 0 005 0 14 mm Roll media core inside diameter 3 76 mm 3 76 mm 3 76 mm 3 76 mm Maximum roll diameter 8 0 203 mm 8 0 203 mm 8 0 203 mm 8 0 203 mm Minimum 0 079 2 mm 0 079 2 mm 0 079 2 mm 0 079 2 mm Inter label gap Preferred 0 118 3 mm 0 118 3 mm 0 118 3 mm 0 118 3 mm Maximum Maximum inter label gap 2 x label length for which you have calibrated the printer 1 Maximum intemal fanfold media pack size label liner 8 0 x4 5 x4 5 8 0 x5 5 x4 5 8 0 x7 1 x4 5 8 0 x8 8 x4 5 LxWxH 203mm x 203 mm x 203 mm x 203 mm x 114mm x 140mm x 180 mm x 224mm x 114 mm 114 mm 114 mm 114 mm Ticket tag sensing notch L x W 0 12 x 0 25 3 mm x 6 mm 0 12 x0 25 3 mm x 6 mm 0 12 x 0 25 3mm x 6 mm 0 12 x 0 25 3mm x 6 mm Ticket tag sensing hole diameter 0 125 3 mm 0 125 3 mm 0 125 3 mm 0 125 3mm Vertical 0 060 0 070 0 060 x 0 050 Effective leading edge registration 1 5 mm 11 8 mm 11 5 mm 11 3 mm accurac
80. lint and dust off of these sensors Cleaning the Snap Plate Clean the snap plate to remove label adhesive or a label that has adhered to the underside of the snap plate Refer to Figure 31 1 Insert a small blade screwdriver or similar tool into the loop on the left side of the snap plate Lift the snap plate deform the loops If the snap plate is damaged in any way CAUTION Take care not to bend twist or otherwise a new plate may be required for proper ribbon sensing 2 Repeat step 1 on the right side of the snap plate 3 Remove the snap plate from the printer 4 Clean the snap plate with cleaning solvent and a soft cloth 74 Zebra XiIIIPlus Printers User s Guide Figure 31 Snap Plate Removal and Cleaning Refer to Figure 32 5 To reinstall the snap plate insert the two tabs on the bottom of the snap plate into the two slots of the media pathway 6 Slide the snap plate toward you 7 Press down on the loops to lock the snap plate into place Figure 32 Snap Plate Reinstallation Zebra XilIIPlus Printers User s Guide 75 Cleaning the Cutter Module For printers equipped with the optional cutter If labels are not being cut properly or if the cutter jams with labels turn off the printer power and unplug the printer Then clean the stationary cutter blade with cleaning solvent This removes label adhesive and or paper debris If further cutter cleaning is necessary or if the cutter conti
81. lled and put the printer in direct thermal print mode Ensure that the printer driver or software settings are correctly set if applicable Error Condition Paper Out Problem Solution The media is not loaded or loaded incorrectly Reload the media Refer to Roll Media Loading on page 29 The media sensor is not adjusted properly Check the position of the upper and lower media sensors Refer to Positioning the Media Sensors on page 10 The printer is set for non continuous media but continuous media is loaded Either load the correct media or set the printer for the correct media type using the front panel controls Ensure that the printer driver or software settings are correctly set if applicable Calibrate the printer see page 17 The incorrect media sensor is being used Using the front panel controls check the sensor type to ensure that the correct one is used for the media loaded See page 16 Calibrate the printer see page 17 The maximum label length is set shorter than the label length being used Using the front panel controls set the label length to a value that is slightly longer than the length of the label being used Zebra XillIPlus Printers User s Guide 8l Error Condition Head Open Problem Solution The printhead is not fully closed Close the printhead Error Condition Head Element Bad Pro
82. load the new ribbon Figure 28 Ribbon Removal Zebra XillIPlus Printers User s Guide 41 Configuration After you have installed the media and ribbon and the Power On Self Test POST is complete the LCD shows PRINTER READY If the printer fails its POST refer to page 87 You may now set printer parameters for your application using the LCD and the five keys directly below it EF NOTE Printers that are operating on an IP network can be quickly configured via ZebraLink WebView optional ZebraNet PrintServer II required For information refer to ZebraNet Networking PrintServer II Installation and User s Guide If it becomes necessary to restore the initial printer defaults see FEED Key and PAUSE Key Self Test on page 91 r NOTE Unless otherwise noted all parameters are listed in the order they are displayed starting with DARKNESS Entering the Setup Mode To enter the setup mode press the SETUP EXIT key Press either the NEXT SAVE key or PREVIOUS key to scroll to the parameter you wish to set cr NOTE You may also press and hold the NEXT S AVE and PREVIOUS keys to advance quickly through the configuration parameters Parameters in this section are shown in the order displayed when pressing the NEXT SAVE key Throughout this process press the NEXT SAVE key to continue to the next parameter or press the PREVIOUS key to return to the previous parameter in the cycle An aster
83. ly feeds FEED Printing one blank label feeds after the current batch of labels is complete NOTE Equivalent to the Slew to Home Position PH PH ZPL II instruction When in the pause mode this key cancels print jobs X Printjob in queue press once for each print job to be deleted CANCEL Press and hold for several seconds to cancel all print jobs in the printer s memory The DATA light turns off When in the pause mode this key calibrates the printer for s Media length CALIBRATE Media type continuous or non continuous Print mode direct thermal or thermal transfer Sensor values NOTE The keys below are used only when configuring the printer Specific uses of these keys are explained in Configuration beginning on page 43 4 Scrolls to the previous parameter Press and hold to go backward quickly through parameter sets PREVIOUS Scrolls to the next parameter Saves any changes you ve made in the configuration and calibration sequence NEXT SAVE Press and hold to advance quickly through parameter sets Enters and exits the setup mode D SETUP EXIT c These keys change the parameter values They are used in different ways depending on the parameter displayed Common uses are to increase decrease a value answer yes or no indicate on or off scroll through several choices input the password or set up the printer for a firmware download Zebr
84. mmunications to take place Set the data bits to match the setting being used by the host computer NOTE Must be set to 8 data bits to use Code Page 850 54 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation Setting Parity Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Even PARITY Selections Even odd none NEXT SAVE The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Setting Host Handshake Press the RIGHT or LEFT BLACK OVAL key to display other choices Default XON XOFF HOST HANDSHAKE Selections XON XOFF DTR DSR NEXT SAVE The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place Select the handshake protocol that matches the one being used by the host computer Setting Protocol Press the RIGHT or LEFT BLACK OVAL key to display other choices Default None Selections None Zebra ACK NACK Protocol is a type of error checking system Depending on the gt PROTOCOL selection an indicator may be sent from the printer to the host NEXT SAVE computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL II Programming Guide NOTE
85. nd Ribbon Sensor Calibration NOTE Before you begin this procedure make sure that the maximum length is set to a value 1 25 4 mm greater than the length of the labels you are using If the maximum length is set to a lower value the calibration process assumes that continuous media is in the printer See page 49 for more information There are two different types of calibration that can be performed by the printer 1 Auto Calibration When the printer is first powered up and after the printhead has been closed the printer feeds media and automatically sets the value it detects for media media liner material the spaces between labels and media out This type of calibration also occurs as part of the sensor profile and media and ribbon calibration procedures 2 Media and Ribbon Sensor Sensitivity Calibration Performing the media and ribbon calibration procedure first resets the sensitivity of the sensors to detect correctly the media and ribbon you are using With the sensors at their new sensitivity the printer then performs the standard calibration Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors Indications that the sensitivity may need to be reset would be a CHECK RIBBON light on with the ribbon properly installed or non continuous media being treated as continuous media Press LCD Shows Action Explanation NEXT SAVE SENSOR PROFILE Sensor Profi
86. ng Ribbon Length Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 450 m 1476 p RIBBON LENGTH Range 100 m 450 m 3281476 NEXT SAVE This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when ribbon is running low NEXT SAVE Zebra XillIPlus Printers User s Guide 4 Press LCD Shows Action Explanation Setting Media Type Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Continuous Selections Continuous non continuous This parameter tells the printer the type of media you are using MEDIA TYPE Selecting continuous media requires that you include a label NEXT SAVE length instruction in your label format LLxxxx if you are using ZPL or ZPL Il When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole Setting the Sensor Type Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Web Selections Web mark SENSOR TYPE This parameter tells the printer whether you are using media with NEXT SAVE a web gap space between labels notch or hole to indicate the separations between labels or if you are using media with a black mark printed on the back If your media does not have black marks for registration on the back
87. nues to perform unsatisfactorily contact an authorized service technician Lubrication CAUTION No lubricating agents of any kind should be AN used on this printer Some commercially available lubricants will damage the finish and the mechanical parts Fuse Replacement The printer uses a metric style fuse 5 x 20 mm IEC rated at F5A 250V The AC power entry module comes with two approved fuses in the fuse holder one is in circuit and the second is provided as a spare refer to Figure 34 The end caps of the fuse must bear the certification mark of a known international safety organization see Figure 41 on page 98 To replace a faulty fuse use the following procedure WARNING Turn the AC power switch OFF and AN remove the power cord before performing this procedure 1 Refer to Figure 33 Using a small blade screwdriver or similar tool remove the fuse holder which is part of the AC power entry module at the rear of the printer 76 Zebra XiIIIPlus Printers User s Guide Power On Off Switch AC Power Entry Module Small Blade Screwdriver Figure 33 Power Switch Location 2 Remove the faulty fuse and install a new fuse in the in circuit position as shown in Figure 34 If you use the spare fuse be sure to order a replacement fuse Fuses can be ordered from your Zebra distributor ace NOTE The spare fuse should be the exact type and rating as the original in circuit fuse Spare Fu
88. o increase darkness press the LEFT BLACK OVAL key to decrease darkness Default 10 Range 0 to 30 0 Darkness settings are dependent on a variety of factors including ribbon type media and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas you should increase the darkness If printing is too dark or if there is gt gt DARKNESS spreading or bleeding of printed areas you should decrease the SETUP EXIT darkness The FEED Key Self Test on page 90 can also be used to determine the best darkness setting Since the darkness setting takes effect immediately you can see the results on labels that are currently printing CAUTION Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink smearing or burn through the ribbon Darkness settings also may be changed by the driver or software settings Adjusting Print Speed Press the RIGHT BLACK OVAL key to increase print speed press the LEFT BLACK OVAL key to decrease print speed PRINT SPEED Default 2 ips NEXT SAVE Range 2 ips to 12 ips dependent on specific printer Slower print speeds typically yield better print quality Print speed changes take effect upon exiting the menu mode Adjusting the Tear Off Position Press the RIGHT BLACK OVAL key to increase the value press the LEFT BLACK OVAL key to dec
89. ol Setting 55 R Removal of Label Liner 38 Reporting Damage 2 Resynch Mode Setting 62 Ribbon Calibration 17 Loading 13 39 Removal 41 Requirements 3 Specifications 96 Ribbon Length Setting 47 RS 232 Interconnections 100 101 RS 422 RS 485 Interconnections 103 RTC Settings Date 63 Time 63 S Save Changes Setting 65 Save a Printhead Cleaning Film 70 73 Self Tests Additional Printer Self Tests 87 CANCEL Key 88 Communications Diagnostics Test 91 FEED Key and PAUSE Key 91 FEED Key 90 PAUSE Key 89 Power On 87 Sensor Profile Setting 52 Sensor Type Setting 48 Serial Communication Setting 54 Serial Data Port 22 99 103 Setup Mode Entering 43 Leaving 45 Software Configuration 16 Specifications Bar Codes 95 General 95 Media Handling 93 Media 97 Options 93 Power Cord 98 Printing 96 Ribbon 96 Standard Features 93 ZPL Programming Language 94 Start Print Signal Setting 62 Storage 2 Subnet Mask Setting 64 System Interfaces 21 T Tear Off Setting 46 Test Label Printing 19 Toggle Positioning 78 Transmissive Sensor Positioning 10 Troubleshooting Communications 85 86 LED Error Conditions and Warnings 81 83 Print Quality Problems 84 Wrinkled Ribbon 85 Zebra XiIIIPlus Printers User s Guide 111 U Unpacking 2 Upper Media Sensor Adjustment 11 USB Port Cable 22 V Verifier Port Setting 60 W Wrinkled Ribbon 85 Z ZPL Mode Setting 58
90. on line verifier There are currently three operating conditions for this port Off The verifier port is off VERIFIER PORT 1 VER RPRNT ERR Label reprinted if verifier detects an error NEXT SAVE If a bar code is near the upper edge of the label the label is fed out far enough to be verified and then backfed to allow the next label to be printed and verified 2 VER THRUPUT Allows greatest throughput but may not indicate a verification error immediately upon detection May print from one to three labels before an error is recognized and printing stops For more information on the operation of the optional verifier refer to the documentation provided with that option 60 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation Setting the Applicator Port Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Off Selections Off mode 1 mode 2 mode 3 mode 4 Determines the action of the verifier port Off The applicator port is off Mode 1 Asserts the END_PRINT signal low while the APPLICATOR PORT printer is moving the label forward NEXT SAVE Mode 2 Asserts the END_PRINT signal high while the printer is moving the label forward Mode 3 Asserts the END_PRINT signal low for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes Mode 4 Asserts the END PRINT signal high for 20 milliseconds w
91. or possible damage incurred during shipment Check all exterior surfaces Raise the media access door and inspect the media compartment In case shipping is required save the carton and all packing material Contact your authorized Zebra reseller for instructions Reporting Damage If you discover shipping damage mmediately notify the shipping company and file a damage report with them Zebra Technologies is not responsible for any damage incurred during shipment of the equipment and will not repair this damage under warranty Keep the carton and all packing material for inspection Notify your authorized Zebra reseller Storage If you are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions Temperature 40 to 140 F 40 to 60 C Relative humidity 596 to 8596 non condensing 2 Zebra XillIPlus Printers User s Guide Media and Ribbon Requirements Since print quality is affected by media and ribbon printing speeds and printer operating modes it is very important to run tests for your applications We STRONGLY RECOMMEND the use of Zebra Technologies brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear
92. part of the SOFTWARE and or FIRMWARE and subject to the terms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In addition ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and or FIRMWARE is prohibited In the event that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and or FIRMWARE and destroy all copies of the
93. rease the value Each press of the key adjusts the gt TEAR OFF tear off position by four dot rows NEXT SAVE Default 0 Range 120 to 120 This parameter establishes the position of the media over the tear off peel off bar after printing Selecting Print Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Tear off p PRINT MODE Selections Tear off peel off cutter rewind applicator NEXT SAVE Print mode settings tell the printer the method of media delivery you wish to use Be sure to select a print mode that your hardware configuration supports as some of the selections displayed are for optional printer features 46 Zebra XillIPlus Printers User s Guide Press LCD Shows Action Explanation Setting Early Warning Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Media disabled ribbon disabled maintenance disabled Selections Media disabled media enabled ribbon disabled ribbon enabled maintenance disabled maintenance enabled This parameter enables the printer to provide early warnings when labels or ribbons are running low or when the printhead needs to be cleaned To enable the Early Warning System press SETUP EXIT then press NEXT SAVE To select the Early Warning setting scroll back until Media Enabled is listed on the LCD and press NEXT SAVE to access the media settings Use the RIGHT or LEFT BLACK OVAL key to select
94. roducts are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra products are based upon tests believed to be reliable yet do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the product claimed defective Zebra does not assume responsibility for delays or replacement or repair of products Zebra shall not under any circumstances whatsoever be liable to any party for loss of profits lost data diminution of good will or any other special or consequential damages whatsoever with respect to any claim made under agreement with Zebra Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guaranty warranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid Warranty Information 3 Ko t Warranty Information Zebra 2 ZebraLink Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER S
95. rough DARKNESS programming the printer configuration you may press the NEXT SAVE SETUP EXIT key and continue with the SAVE CHANGES function Save Changes Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Permanent Selections Permanent temporary cancel load defaults load last save This display appears when you attempt to exit the setup mode Permanent Permanently saves the changes even when printer power is turned off SAVE CHANGES Temporary Saves the changes until changed again or until NEXT SAVE power is turned off Cancel Cancels all changes since you entered the setup mode except for darkness and tear off position if they were changed Load defaults Loads factory defaults NOTE Loading factory defaults requires calibration Load last save Loads the values from the last permanent save PRINTER READY You have exited the configuration and calibration sequence and are now ready for normal printer operation Zebra XillIPlus Printers User s Guide 65 Routine Care and Adjustment Cleaning Table 1 provides a brief cleaning schedule Specific cleaning procedures are provided on the following pages Table 1 Cleaning Schedule Area Method Interval Printhead Solvent t When a CLEAN HEAD NOW warning Platen roller Solvent appears or Transmissive sensor Air blow Direct thermal print mode Bla
96. s a maximum of 5 m in length Zebra part 33011 Z Printer Computer Null modem adapter if using a standard modem cable 50 15 m maximum Figure 14 Serial Data Port Printer E dis ue Computer yn Male Figure 15 USB Port ebra XilILPlus Printers User s Guide Cabling Requirements Data cables must be fully shielded and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits mz NOTE Zebra printers comply with FCC Rules and Regulations Part 15 Subpart J for Class A Equipment using fully shielded 6 2 m data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class A limits get NOTE RS 422 and RS 485 applications should use twisted shielded pairs as recommended in the Appendix of the TIA EIA 485 Specification Zebra XillIPlus Printers User s Guide 23 Printer Basics Operator Controls This section discus
97. se e Q In circuit Fuse Figure 34 Fuse Removal and Installation Fuse Holder 3 Snap the fuse holder back into the AC power entry module 4 Reconnect the power cord and turn the printer ON ie NOTE If AC power is not restored an internal component failure may have occurred and the printer requires servicing Zebra XilIIPlus Printers User s Guide TI Adjustments Toggle Positioning Both toggles should be positioned so that they provide even pressure on the media The toggles are positioned by sliding them to the desired location On media too narrow to accommodate both toggles position one toggle over the center of the media and decrease the pressure on the unused toggle If you are using a 90XilIIPlus or 96XillIIPlus printer position the single toggle over the center of the media E NOTE Make sure that the toggle pressure is even across the width of the media otherwise print quality will not be consistent across the label and the media and or ribbon may drift Printhead Pressure Adjustment This adjustment may be necessary if printing is too light on one side or if thick media is used Refer to Figure 35 Ensure that the toggle s are positioned properly If positioning them properly does not solve the problem use the following procedure to adjust printhead pressure 1 Print some labels at 2 4 61 mm per second by running the PAUSE Key Self Test see page 89 2 While printin
98. ser abuse Parts All parts maintenance kits options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise noted from date of purchase This warranty becomes void if the item is modified improperly installed or used or damaged by accident or neglect Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This is provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable 2 Warranty Information Warranty Exclusions amp Conditions Statement The warranties provided above are the only warranties applicable No other warranties expressed or implied are given Zebra does not make any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with its sale of products or services While Zebra s desire is to be responsive to specific needs and questions Zebra does not assume responsibility for any specific application to which any p
99. ses the functions of the various controls and indicators on the printer Become familiar with each of these functions before operating the printer POWER Switch This switch is located at the back of the printer above the power cord and fuse The POWER switch should be turned off before connecting or disconnecting any cables External influences such as lightning storms or noise on the power or data cables may cause erratic printer behavior Turning the printer s power off and then back on may re establish proper printer operation Zebra XillIPlus Printers User s Guide 25 Front Panel Display The front panel display or LCD as shown in Figure 16 communicates operational status and setup modes and parameters eo we 4 gt D PREVIOUS NEXT SAVE SETUP EXIT O POWER GET CO TAKE LABEL f ERROR O c CHECK RIBBON GY PAPER OUT PAUSE e FEED Coo e CANCEL CALIBRATE Figure 16 Front Panel 26 Zebra Xill Plus Printers User s Guide Front Panel Keys Key Function Starts and stops the printing process Ifthe printer is not printing no printing can occur PAUSE Ifthe printer is printing printing stops once the current label is complete Press to remove error messages from the LCD NOTE Pause mode can also be activated via ZPL Il PP PP W Forces the printer to feed one blank label each time the key is pressed Printer not printing one blank label immediate
100. ss level For optimal print quality set the darkness to the lowest possible setting via the front panel the driver or the software The printhead is dirty Clean the printhead according to the instructions on page 68 There is light printing or no printing on the left or right side of the label or the printed image is not sharp The toggle pressure needs to be adjusted Follow the printhead pressure adjustment instructions on page 78 Gray lines on blank labels with no consistent pattern Problem Solution The printhead is dirty Clean the printhead according to the instructions on page 68 Light consistent vertical lines running through all of the labels Problem Solution The printhead or platen roller is dirty Clean the printhead platen roller or both according to the instructions on page 68 Intermittent creases on the left and right edges of the labels Problem Solution There is too much toggle pressure on the printhead Reduce the toggle pressure See Printhead Pressure Adjustment on page 78 84 Zebra XillIPlus Printers User s Guide Wrinkled Ribbon Problem Solution The ribbon is not loaded correctly Load the ribbon correctly See Ribbon Loading on page 39 The darkness setting is incorrect Set the darkness to the lowest possible setting for good print quality See DARKNESS on
101. t This manual provides all of the information you need to operate your printer The ZPL II Programming Guide Volume I and Volume II part 45540L shows you how to create the perfect label format for your application These books also explain how through ZBI you can extend the power of ZPL II by allowing custom programs to be written that operate within the printer and directly interface with bar code scanners and keyboard display devices In addition the books contain information about the enhanced operating system features of your printer There are three ways to obtain these books on the accessory CD ROM supplied with the printer on our Web site www zebra com or as printed manuals that can be ordered from your distributor The ZebraNet Networking PrintServer II M Installation and User s Guide part 45537L explains how you can quickly set up your printer on an IP network and experience ZebraLink our revolutionary real time connectivity and control solution for Zebra printers optional ZebraNet PrintServer II required The ZebraNet Wireless Card Socket Installation and User s Guide part 48622L provides detailed information on Zebra s wireless Ethernet solution for the XilIIP us printers The Maintenance Manual part 48152L contains the information you need to maintain your printer Zebra XillIPlus Printers User s Guide 1 Unpacking and Inspection Carefully unpack and inspect the printer f
102. t of a ZPL ZPL II format instruction Delimiter Character Press the LEFT BLACK OVAL key to move to the next digit position press the RIGHT BLACK OVAL key to increase the value of the digit Default 2C comma DELIMITER CHAR Range 00 FF NEXT SAVE The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL II format instructions Refer to the ZPL II Programming Guide Volume I for more information Zebra XillIPlus Printers User s Guide 5 Selecting ZPL Mode Press LCD Shows Action Explanation Selecting ZPL Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices Default ZPL II Selections ZPL Il ZPL gt ZPL MODE The printer remains in the selected mode until it is changed by NEXT SAVE this front panel instruction or by using a ZPL ZPL Il command The printer accepts label formats written in either ZPL or ZPL II This eliminates the need to rewrite any ZPL formats you already have Refer to the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II Power Up and Head Close Parameters Media Power Up Press the RIGHT or LEFT BLACK OVAL key to display other choices Default Calibration Selections Feed calibration length and no motion MEDIA POWER UP This parameter establishes the action of the media when the NEXT SAVE printer is turned on Calibration Determines the length of the label Length Us
103. that disclaim all warranties and liability for the SOFTWARE and FIRMWARE To the full extent allowed by law YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND OR FIRMWARE OR ITS USE If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA do not use the PRINTER enclosed with or otherwise associated with this PSFLA GOVERNING LAW If you acquired the SOFTWARE and or FIRMWARE in the United States of America the laws of the State of Illinois U S A will apply to this contract If you acquired this SOFTWARE and or FIRMWARE outside of the United States of America then local law may apply If any provision of this PSFLA is held invalid the remainder of this PSFLA shall continue in full force and effect QUESTIONS Should you have any questions or if you desire to contact ZEBRA for any reason please contact the ZEBRA subsidiary serving your country or write Zebra Technologies 333 Corporate Woods Parkway Vernon Hills IL 60061 Printer Software and Firmware License Agreement
104. the LCD You do not need to turn off the printer before cleaning the printhead If power is turned off all label formats and images as well as any temporarily saved parameter settings stored in the printer s internal memory are lost When power is turned back on these items must be reloaded If power is removed from a 600 dpi printer when cleaning the printhead the CLEAN HEAD NOW warning shown on the LCD will not disappear WARNING An improperly seated printhead data AN cable or power cable could result in the printhead generating excessive heat that could cause harm if it is touched To clean the printhead refer to Figure 30 and follow these steps 1 Open the printhead 2 Remove the media and ribbon if loaded 68 Zebra XiILLPlus Printers User s Guide 3 Moisten an applicator tip with solvent and wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow a few seconds for the solvent to evaporate 4 Rotate the platen roller and clean thoroughly with solvent and an applicator 5 Brush vacuum any accumulated paper lint and dust away from the rollers 6 Reload ribbon and or media and close the printhead eS NOTE If print quality has not improved after performing this procedure try cleaning the printhead with Save a Printhead cleaning film This specially coated material removes contamination buildup witho
105. the setting then press SETUP EXIT and NEXT SAVE to save the setting Repeat this EARLY WARNING _ Process to set the early warning for ribbon or maintenance printhead cleaning NOTE When setting the early warning for maintenance an additional setting appears after the media setting that prompts the LCD to ask HEAD CLEAN Use the RIGHT BLACK OVAL key to select YES and then press SETUP EXIT and NEXT SAVE to reset the label counter When the printer detects it is running low with less than 15 of the remaining labels or ribbons the following message appears on the LCD WARNING MEDIA LOW or WARNING RIBBON LOW If the alert function has been enabled an alert is also sent When the printhead is opened and then closed after a media or ribbon warning has been received the LCD asks MEDIA REPLACED or RIBBON REPLACED Press the RIGHT BLACK OVAL key YES to clear the warning and rest the label counter NOTE Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System Also the printer does not make any adjustments when power is turned off and on Setting Labels Per Roll Press the RIGHT or LEFT BLACK OVAL key to display other choices Default 900 labels gt LABELS PER ROLL Range 100 labels 9999 labels NEXT SAVE This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when labels are running low Setti
106. tocalibrate see page 17 Fanfold media feeds through either the bottom or rear access slot from outside the printer Refer to Figure 22 bottom supply and Figure 23 rear supply 1 Open the printhead 2 Slide the media guide as far from the printer frame as possible 3 Load media as shown If in cutter mode route media through the cutter 4 Slide in the media guide so it just touches but does not restrict the edge of the roll 5 Close the printhead Bottom Supply Printhead Lever O Figure 22 Fanfold Media Loading Bottom Supply Zebra XillLPlus Printers User s Guide 37 Rear Supply Printhead Lever O z Figure 23 Fanfold Media Loading Rear Supply Removing the Label Liner Zebra recommends that you perform this procedure whenever you change the media To remove the liner from the rewind spindle follow these steps you do not need to turn off the printer for this procedure 1 Unwind approximately 36 915 mm of liner from the rewind spindle Cut it off at the spindle 2 Pull out the hook Slide the liner off of the rewind spindle and discard 3 Wind the media around the rewind spindle once or twice and reinstall the hook Continue winding to remove any slack in the media m NOTE If the media is not exhausted you must remove it from the rewind spindle slide the liner off and then reload the media before completing step 3 Refer to Roll Media Loading beginning on pa
107. tting 49 Media Calibration 17 Handling Specifications 93 Requirements 3 Specifications 97 Media and Ribbon Calibrate Setting 53 Media Loading Cutter Mode 36 Fanfold 37 Peel Off Mode 30 Rewind Mode 32 34 Tear Off Mode 29 Media Power Up Setting 58 Media Sensor Positioning Black Mark Sensor 12 Transmissive Sensor 10 Media Type Setting 48 Media Types Continuous Media 7 Non Continuous Black Mark Media 7 Non Continuous Web Media 6 Memory Card Installation CompactFlash Card 106 PCMCIA Card 105 N Network ID Setting 56 Non Continuous Black Mark Media 7 Non Continuous Web Media 6 O Operator Controls Front Panel Overview 14 Front Panel Display 26 Front Panel Keys 27 Front Panel Lights 28 POWER Switch 14 25 Options 94 110 Zebra XiIIIPlus Printers User s Guide P Parallel Communication Setting 54 Parallel Data Port 21 104 Parallel Port Interconnections 104 Parity Setting 55 Password Protected Parameters 44 PAUSE Key Self Test 89 PCMCIA Card Installation 105 Power Cord Overview 3 Specifications 98 POWER Switch 25 Power On Self Test 87 Print Method Setting 48 Print Mode Setting 46 Print Modes 8 Print Quality Problems 84 Print Speed Setting 46 Print Width Setting 49 Printer Anatomy Overview 4 Configuration 15 16 46 65 Diagnostics 87 91 Driver Configuration 16 Printhead Pressure Adjustment 78 Printing a Test Label 19 Printing Specifications 96 Protoc
108. ty is permitted by applicable law notwithstanding this limitation Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user manual in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such upgrade and to charge for such replacement modification or upgrade Any such replacement or modified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE and or FIRMWARE offered to you by ZEBRA shall be considered
109. ut damaging the printhead Call your authorized Zebra reseller or distributor or see page 70 for more information Printhead Lever Printhead Available Roller Tear off Peel off Sensors Bar Figure 30 Printhead and Platen Roller Cleaning Zebra XilIIPlus Printers User s Guide 69 Extend the Life of Your Printhead With Save a Printhead Cleaning Film Recommended for all Zebra printers especially 600 dpi printers Challenge The printhead is the most critical component in your printer and possibly the most delicate It is a consumable item just like the brakes on your car which eventually wears over time With ongoing careful attention and maintenance you can extend the life of the printhead Below are photographs of three printheads The first printhead is brand new The second has printed over 1 million linear inches of thermal transfer labels and has been properly maintained The third printhead has printed far fewer labels but without proper care and maintenance signs of abrasion and contamination buildup are evident HH HH HH LUE PEE mm New Over 1 Million Inches Less Than 1 Million Inches Properly Maintained Without Proper Care Preventive Maintenance For optimum performance clean the printhead regularly after every roll of thermal transfer ribbon or after every roll of direct thermal labels Take care when handling or cleaning the printhead by removing any jewelry that may scratch the printh
110. y Horizontal 0 060 0 070 0 060 0 060 1 5 mm 1 8 mm 1 5 mm 1 5 mm Mark length Minimum 0 12 3 mm 0 12 3 mm 0 12 3 mm 0 12 3 mm measuring parallel 7 7 7 7 to labeliiag edge Maximum 0 43 11 mm 0 43 11 mm 0 43 11 mm 0 43 11 mm Mark width Minimum 0 43 11 mm 0 43 11 mm 0 43 11 mm 0 43 11 mm measuring to Maximum Full media width Full media width Full media width Full media width Additional perpendicular specifications for label tag edge media on which the black mark is printed black mark sensing Mark location Marks must be located within 0 040 1 mm of the inside media edge 71 0 Optical 71 0 Optical 71 0 Optical 71 0 Optical Mark density Density Unit Density Unit Density Unit Density Unit ODU ODU ODU ODU Maximum density of the back of the 0 5 ODU 0 5 ODU 0 5 ODU 0 5 ODU Media registration and minimum label length are affected by media type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends always qualifying any application with thorough testing Zebra XillIPlus Printers User s Guide 97 Power Cord Specifications The overall length must be less than 9 8 3 0 m It must be rated for at least 5 A 250 V The chassis ground earth MUST be connected to ensure safety and reduce electromagnetic interference The ground connection is
111. y LCD during the calibration procedure For a more detailed explanation of the front panel keys and lights as shown in c Figure 10 refer to the instructions that 4 SJE begin on page 26 PREVIOUS NEXT SAVE SETUP EXIT O POWER CO TAKE LABEL f ERROR OO CHECK RIBBON OV CO PAPER OUT PAUSE e PAUSE FEED Q DATA e CANCEL CALIBRATE Figure 10 Front Panel 14 Zebra Xill Plus Printers User s Guide Configuring the Printer The configuration procedure in the next table contains the information you need to get your printer up and running but it is not comprehensive Refer to page 43 for more information Enter the configuration mode by pressing the SETUP EXIT key at the PRINTER READY display dr NOTE You need to press the NEXT SAVE key more than once to advance to some of the displays e Use the RIGHT BLACK OVAL key to increase the value answer yes indicate on or move to the next selection Use the LEFT BLACK OVAL key to decrease the value answer no indicate off or return to the previous selection id NOTE When changing parameters an asterisk in the upper left hand corner of the LCD indicates that you have changed this setting from what is currently stored in memory Zebra XillIPlus Printers User s Guide 15 Press LCD Shows Action Explanation PRINTER READY Normal printer operation D
112. y again alters the self test a fourth time When the PAUSE key is pressed the printer prints 15 labels at the printer s maximum speed e To exit this self test at any time press and hold the CANCEL key 1234567890 1234567890 12345967890 1234596789012349678991 2345678901 234567 Figure 37 Test Label Zebra XillIPlus Printers User s Guide 80 FEED Key Self Test See Figure 38 i 2E TENE gt lt 2 ry a 1 Turn off the printer 2 Press and hold the FEED key while turning on the power SSSPPZIM HETGESLICHLS 1 xn This self test prints out at various darkness settings above and below that of the configuration bel mee MMN zh D Oe T SS 5 H E SS configuration label Inspect these labels and determine which one has the best darkness setting for your application This value can be entered into the printer by setting the darkness during the configuration procedure see page 46 for more information Figure 38 Darkness Setting Label The value printed on that label is added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for that specific media ribbon combination 90 Zebra XillIPlus Printers User s Guide FEED Ke
113. y and PAUSE Key Self Test 1 Turn off the printer 2 Press and hold the FEED and PAUSE keys while turning on the power Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory Communications Diagnostics Test This test is controlled from the front panel display Refer to COMMUNICATIONS on page 56 A typical printout from this test is shown in Figure 39 Turn off the power to exit this self test m NOTE This label is inverted when printed AFSAF0394 25 AA SE 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 18 10 FDCOOO00 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30 2999 9999 FS 29 39 39 39 2D 39 39 39 39 5E 46 53 D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 1O FDCENTER STA 31 30 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Figure 39 Sample Communications Label Additional Printer Diagnostics Additional diagnostic tests are available for this printer however they are beyond the scope of this User s Guide Refer to the Maintenance Manual for information about these additional tests Zebra XillIPlus Printers User s Guide 9 Specifications mz NOTE Printer specifications are subject to change without notice Media Handling Tear Off mode Labels are produced in strips Peel Off mode Labels are dispensed and peeled from th

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