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1. 62 5 Microns 50 Microns Shortwave 850 nanometers Shortwave Multimode fiber Multimode fiber 2 to 275 meters 6 5 to 902 feet 2 to 550 meters 6 5 to 1804 feet in compliance with IEEE 802 3 1999 850 nanometers 10 100 1000Base T Cable Specifications Port Type Connector Media Maximum Distance 10Base T RJ 45 Cat 3 4 or 5 UTP 100 meters 325 feet 100 1000Base T RJ 45 Cat 5 UTP 100 meters 325 feet i NOTE 1000Base T signaling requires four twisted pairs of Category 5 balanced cabling as specified in ISO IEC 11801 1995 and ANSI EIA TIA 568 A 1995 and tested for additional performance using testing procedures defined in TIA EIA TSB95 Performance Specifications Feature Specification PCI clock 66 MHz max PCI Data Address 32 bit and 64 bit 132 MB second 32 bit bus 264 MB second 64 bit bus 528 MB second 64 bit bus at 66 MHz PCI data burst transfer rate PCI modes Master slave 10 100 1000Base T 10 100 1000 Mbps full duplex A Specifications Physical Characteristics Dimension Measurement Length 17 3 cm 6 8 in Width 10 7 cm 4 2 in Power Requirements Specification Measurement Operating voltage 5 V x 596 14 Watts 2 8A Q 5VDC Power consumption Environmental Specifications Condition Operating Specification Storage Specification Temperatur
2. m Traffic prioritization IEEE 802 19 ensures that business critical and delay sensitive traffic such as multimedia applications have priority over normal data Traffic prioritization is supported in Windows 2000 and Windows NT 4 0 only For detailed information on DynamicAccess technology products go to http www 3com com dynamicaccess Installing DynamicAccess Software in Windows NT 4 0 or Windows 2000 For Windows NT 4 0 DynamicAccess software requires Service Pack 6 0a or higher Follow these steps for installing DynamicAccess software for a server NIC in a WIndows 2000 or Windows NT 4 0 computer 1 Make sure that the NIC and the network driver are installed 2 Start your Windows system and log in You must have Network Administrator privileges to install the DynamicAccess software 3 Insert the NIC CD ROM into the system CD ROM Installing DynamicAccess Software 4 Enter the proper path for your operating system where e is the designation of the CD ROM drive on your system a Windows 2000 e DA Win2K dasetup exe a Windows NT 4 0 e DA NT20 daserver exe 5 Click Install DynamicAccess Technology When prompted click Yes Install DynamicAccess Technology When DynamicAccess server features are installed for Windows 2000 LAN connections bind to the DynamicAccess protocol and real protocols bind to the DynamicAccess Miniport Do not modify these binding When DynamicAccess features are installed for Windows N
3. 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 1 800 527 8677 65 543 6348 31 30 6029999 1 408 326 3355 bers select option 2 1 408 326 7120 About the NIC The 3Com Gigabit EtherLink Server NIC connects your PCl compliant server to a Gigabit Ethernet network This guide covers the following NICs m 3Com Gigabit EtherLink Server fiber NIC m 3Com 1000Base SX fiber NICs 512 KB and 1 MB memory m 3Com 1000Base LX fiber NIC m 3Com 10 100 1000Base T 3C986 T copper NICs 512 KB and 1 MB memory The 10 100 1000Base T Gigabit Ethernet NIC is shown below Each NIC incorporates a technology that transfers data at a maximum rate of one gigabit per second 10 times the rate of a Fast Ethernet NIC Each NIC targets the increased congestion experienced at the backbone and server in today s networks while providing a future upgrade path for high end workstations that require more bandwidth than Fast Ethernet can provide Included with your NIC is the following m Anti static bag used for protecting the NIC when stored or shipped Keep the NIC in its packaging until ready for installation m CD ROM with NIC driver software and documentation Inform your network supplier of any missing or damaged items If you need to return the NIC you must pack it in the original or equivalent packing material or the warranty will be voi
4. If you acquired the NIC software on floppy disk or from the 3Com website enter the path to where the NIC driver files reside on your system 9 In the Select OEM Option window NIC Software Release will be highlighted Click OK The Driver Properties window opens When the properties window appears the NIC Status and Configuration tab is shown The options under this tab are used for configuring basic NIC properties For configurable options see the next section Modifying Configuration Parameters 10 Perform any necessary configuration changes if needed Click Close in the Driver Properties window 11 In the Network window click Close i NOTE If other NICs in your system use TCP IP bindings the TCP IP Properties window will open 12 Perform any necessary TCP IP configuration and click OK when finished For help in configuring TCP IP protocol consult your Microsoft Windows NT 4 0 documentation 13 When prompted to restart your computer click Yes The system will restart using the new configuration settings When the system returns to proper operation verify that the NIC port LEDs operate as described in Checking the Port LEDs on page 29 Once installation of the driver software is complete you are ready to configure NIC properties See the next section Modifying Configuration Parameters Modifying Configuration Parameters Modifying Configuration Parameters This section describes the NIC configuration options in Wi
5. 1 Verify that the NIC driver software has been installed and that the NIC is connected to a network Verify that the NIC status LEDs operate as described in the following table LED State Description Data Blinking Brief bursts of data detected on the port On Streams of data detected on the port Off No data detected on the port On Good 10 Mbps Ethernet link Off No 10 Mbps link possible link at different speed possible bad cable bad connector or configuration mismatch On Good 100 Mbps Fast Ethernet link No 100 Mbps link possible link at different speed possible bad cable bad connector or configuration mismatch Good Gigabit Ethernet link No 1000 Mbps link possible link at different speed possible bad cable bad connector or configuration mismatch i NOTE If all four LEDs remain lit simultaneously the NIC driver software is either missing or improperly installed Troubleshooting Checklist Troubleshooting Checklist CAUTION Before opening the cabinet of your system for removing or inserting the NIC please review all precautions outlined under Safety Precautions on page 12 The following checklist provides recommended actions to take to resolve problems installing the NIC or running it in your system Inspect all cables and connections Verify that the cable connections at the NIC and the switch are attached properly Make sure that the cable length and rating are compliant
6. EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury
7. NIC 710011 710012 1000BASE SX PCI Fiber NIC 710026 1000BASE LX PCI Fiber NIC to which this declaration relates is in conformity with the following standards or other normative documents a ANSI C63 4 1992 Methods of Measurement m Federal Communications Commission 47 CFR Part 15 subpart B 15 107 e Class B Conducted Limits 15 109 g Class B Radiated Emissions Limits 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 Warranty and Software License Agreement 3Com End User Software License Agreement IMPORTANT Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY 3COM CORPORATION 3COM TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT USE THE SOFTWARE USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS LICENSE 3Com grants you a nonexclusive license to use the accompanying software program s the Software subject to the terms and restrictions set forth in this License Agreement You are not permitted to lease rent distribute or sublicense the Software or to use the Software in a time sharing arrangement or in any other unauthorized manner Further no license is granted to you in the human readable code of the Software source code Except as provided below this License Agreemen
8. if the NIC is left connected to other devices 3 Connect a Cat 5 UTP loopback cable to the NIC s RJ 45 jack A loopback cable can be constructed by connecting the following pins back to the single connector Category 5 Loopback Cable Pin 1 Pin3 Pin 2 Pin 6 Pin4 Pin7 Pin5 Pin8 Troubleshooting 4 Place the NIC CD ROM into your system s CD ROM drive 5 From the MS DOS prompt enter the following commands to access the proper directory gt e gt cd dosdiags Where e is the designation of the CD ROM drive on your system NOTE If you acquired the diagnostic software on a floppy disk or from the 3Com website specify the path to where the files reside on your system 6 From the MS DOS prompt enter the following command to run diagnostics e gt dos4gw TTP EXE c card number 1 c log filename If more than one NIC is installed in your system the optional c parameter can be used for specifying the NIC card to be tested Cards are numbered starting with O By default TTP EXE tests only the first card number 0 detected in the system The optional 1 letter L for log parameter is used for defining a file in which to log the test results A text copy of the TTP EXE test results will be placed in the specified file on the specified drive Example To test the second card in a system and store the test resul
9. perform the procedure under Removing the Driver Software on page 23 To update NIC versions from 2 2 to the most recent release perform the procedure under Updating the Driver Software on page 22 1 Verify that Windows NT is upgraded with Service Pack 4 or the latest service pack NOTE If you attempt to install the NIC driver on a newly installed Windows NT system without Service Pack li 4 or the most recent service pack the driver will not install The system will display a message indicating that you must exit the installation and first install Service Pack 4 or later Note that 3Com has tested and supports Service Pack 6 0a only For Backup Domain Controller BDC installation see the readme file on the CD ROM for more information Installing the Driver Software in Windows NT 4 0 Start your Windows NT system and log in You must have Network Administrator privileges to install the driver software Open the Windows Start menu and select Settings Control Panel Double click the Network icon When the Network window opens select the NICs tab To install the driver software for the NIC click Add When the Select Network NIC window opens click Have Disk When prompted insert the NIC CD ROM into your system s CD ROM drive type the path to the driver and select OK To install the NIC driver software for Windows NT enter the following path e N Where e is the designation of the CD ROM drive on your system NOTE
10. registered trademark of Intel Corporation Novell and NetWare are registered trademarks of Novell Inc Alteon Web Systems Alteon WebSystems ACEnic and the A Design Logo are trademarks of Alteon WebSystems Inc a wholly owned subsidiary of Nortel Networks All other company and product names may be trademarks of the respective companies with which they are associated The software and documentation contained herein are an interim version provided by 3Com Corporation for use with 3Com Gigabit NICs and contain ACEnic software earlier released by Alteon WebSystems Inc circa Spring 200 For all Gigabit product questions contact 3Com Corporation directly at www 3com com promotions nics nictransition html Contents Preface 1 How This Manual Is Organized 1 Operating System Commands 1 Contacting 3Com 1 Online Technical Services 2 World Wide Web Site 2 3Com Knowledgebase Web Services 2 3Com FTP Site 2 3Com Bulletin Board Service 2 Access by Analog Modem 3 Access by Digital Modem 3 3Com Facts Automated Fax Service 3 Support from Your Network Supplier 3 Support from 3Com 4 Returning Products for Repair 6 About the NIC 7 Features 7 Key Protocols and Interfaces 8 Adaptive Interrupt Frequency 8 Dual DMA Channels 8 32 bit or 64 bit PCI Bus Master 8 ASIC with Embedded RISC Processor 8 Physical Description 9 1000Base SX Fiber NICs 9 Connectors 9 LEDs 9 10 100 1000Base T NICs 10 Connectors 10 LEDs 10 Installing the NIC Hardware
11. with the requirements listed in Connecting the Network Cables on page 13 Connect the NIC to a different network port and run the tests again If the test results reflect that the NIC is functioning properly the original network port may be defective or improperly configured Check the NIC installation by reviewing Chapter 2 Make sure that the NIC board is properly seated in a PCI slot Check for specific hardware problems such as obvious damage to board components or the PCI edge connector Check the configuration settings and change them if they conflict with another device Make sure that your system is using the latest BIOS Try inserting the NIC in another slot If the new position works the original slot in your system may be defective Replace the failed NIC with one that is known to work properly If the second NIC works in the slot where the first one failed the original NIC is probably defective Install the NIC in another functioning system and run the tests again If the NIC passed the tests in the new system the original system may be defective Remove all other NICs from the system and run the tests again If the NIC passes the tests the other NICs may be causing contention 3Com Support Information For product support information software updates and release notes see Contacting 3Com on page 1 Specifications 1000Base SX Link Characteristics Medium Diameter Frequency Cable Type Operating Range
12. 11 System Requirements 11 Safety Precautions 12 Pre Installation Checklist 12 NIC Installation 12 Connecting the Network Cables 13 1000Base SX NIC 13 10 100 1000Base T NIC 14 Installing the Driver Software in Windows 2000 15 Installing the Driver Software 15 Modifying Configuration Parameters 16 Removing the NIC or Moving it to a Different Slot 17 Removing the Driver Software 17 Installing the Driver Software in Windows NT 4 0 Installing the Driver Software 19 Modifying Configuration Parameters 21 Updating the Driver Software 22 Moving the NIC to a Different Slot 22 Removing the Driver Software 23 Installing DynamicAccess Software 25 About DynamicAccess Software 25 Installing DynamicAccess Software in Windows NT 4 0 or Windows 2000 Troubleshooting 27 Hardware Diagnostic Utility 27 DOS Diagnostics Internal External Loopback Test MS DOS 27 Checking the Port LEDs 29 1000Base SX NICs 29 10 100 1000Base T NIC 30 Troubleshooting Checklist 31 3Com Support Information 31 Specifications 33 1000Base SX Link Characteristics 33 10 100 1000Base T Cable Specifications 33 Performance Specifications 33 Physical Characteristics 34 Power Requirements 34 Environmental Specifications 34 Warranty and Software License Agreement 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity 3Com End User Software License Agreement Product Registration Preface This manual describes how to ins
13. 5 P R of China Up to 14 400 bps 86 10 684 92351 Taiwan Up to 14 400 bps 886 2 377 5840 U K Up to 28 800 bps 44 1442 438278 U S A Up to 53 333 bps 1 847 262 6000 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps To access the 3Com BBS using ISDN call the following number 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day 7 days a week Call 3Com Facts using your Touch Tone telephone 1 408 727 7021 Support from Your Network Supplier If you require additional assistance contact your network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready m Product model name part number and serial number m A list of system hardware and software including revision levels m Diagnostic error messages m Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or
14. Blinking slowly Port has been disabled by software On Good link Off No link possible bad cable bad connector or configuration mismatch 1 About the NIC 10 100 1000Base T NICs The 10 100 1000Base T NIC faceplate configuration is shown below 10 100 1000 BASE T Connectors The faceplate on the 10 100 1000Base T NIC provides an RJ 45 connector for connecting the NIC to another network device LEDs The faceplate of the 10 100 1000Base T NIC has four LEDs one for each port speed option 10Mbps 100Mbps and 1Gbps to indicate which link is active and one LED for data transfer status Until the driver software is properly installed all four LEDs will remain lit when the server is powered on Once the NIC hardware and its driver software have been properly installed on your system the LEDs will indicate the following NIC states listed in the following table LED State Description Data Blinking Brief bursts of data detected on the port On Streams of data detected on the port Off No data detected on the port On Good 10 Mbps Ethernet link Off No 10 Mbps link possible link at different speed possible bad cable bad connector or configuration mismatch On Good 100 Mbps Fast Ethernet link No 100 Mbps link possible link at different speed possible bad cable bad connector or configuration mismatch Good 1000 Mbps Gigabit Ethernet link No 1000 Mbps link possible link at different
15. Installation and User Guide Gigabit EtherLink Server Network Interface Cards NICs for Windows 2000 and Windows NT 4 0 Gigabit EtherLink Server NIC 3C985B SX 1000BASE SX PCI Fiber NIC 710011 710012 10 100 1000BASE T PCI NIC 3C986 T 710024 710025 1000BASE LX PCI Fiber NIC 710026 http www 3com com http www 3com com productreg Published May 2001 User Guide version 2 1 3Com Corporation m 5400 Bayfront Plaza m Santa Clara California 95052 8145 Copyright 2001 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under
16. T 4 0 Server NICs bind to the DynamicAccess protocol and real protocols bind to the DynamicAccess Miniport Do not modify these bindings Troubleshooting This chapter describes techniques for obtaining troubleshooting information regarding your NIC and correcting some types of problems The following topics are covered m Instructions for performing detailed hardware diagnostics on the NIC m Behavior of the NIC s status LEDs m How to resolve some common networking problems m How to reach 3Com customer service and support Hardware Diagnostic Utility DOS Diagnostics Internal External Loopback Test MS DOS An MS DOS based diagnostic utility TTP EXE is included on the NIC CD ROM This utility is used for verifying that the NIC hardware is functional It performs internal and external loopback tests and provides resulting pass fail information Perform the DOS Diagnostics tests any time you wish to rule out or identify possible NIC hardware problems To use the DOS Diagnostics utility follow this procedure 1 Boot your system in clean MS DOS mode rather than Windows 2000 or Windows NT NOTE TTP EXE cannot be used from the Windows Start Run command or from Start Programs MS DOS Prompt To use TTP EXE you must boot your computer in clean MS DOS mode with no other plug ins add ons or resident programs installed 2 Disconnect the network cables on all NICs being tested The loopback tests will not perform properly
17. When prompted to restart your computer click Yes Installing DynamicAccess Software li NOTE If you are using VLANs or teaming you cannot use 3Com DynamicAccess software NOTE If you have intermediate drivers for any third party NICs installed it will cause a conflict with the 3Com DynamicAccess intermediate drivers Remove those intermediate drivers About DynamicAccess Software 3Com DynamicAccess technology with advanced server features adds intelligence to the NIC to improve network performance management and control NOTE This section describes how to install DynamicAccess software For detailed information and configuration or troubleshooting instructions see the DynamicAccess Software User s Guide located on the NIC CD ROM DynamicAccess server features relieve network congestion and ensure high performance and maximum bandwidth availability m Self healing drivers SHD detect common error conditions and correct them while maintaining server link m Load balancing groups share the network load over multiple NICs Called Resilient Server Links RSL they keep traffic flowing even if a NIC in a group is temporarily disconnected VLANs IEEE 802 1Q and IEEE 802 3ac multiple virtual LANs let you divide network segments into logical partitions that simplify configuration changes organize work groups efficiently help to control traffic and provide extra security VLANs are supported in Windows 2000 and Windows NT 4 0 only
18. a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or ILICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com is a registered trademark and the 3Com logo and DynamicAccess are trademarks of 3Com Corporation 3Com Facts is a service mark of 3Com Corporation Intel is a
19. al license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you under this License Agreement TERM AND TERMINATION This license will expire fifty 50 years from the date that you first use the Software if it is not earlier terminated You may terminate it at any time by destroying the Software and documentation together with all copies and merged portions in any form It will also terminate immediately if you fail to comply with any term or condition of this License Agreement Upon such termination you agree to destroy the Software and documentation together with all copies and merged portions in any form Warranty and Software License Agreement GOVERNING LAW This License Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents and by the laws of the United States You agree that the United Nations Convention on Contracts for the International Sale of Goods 1980 is hereby excluded in its entirety from application to this License Agreement LIMITED WARRANTY LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are
20. as stated on the Limited Warranty Card or in the product manual whether in paper or electronic form accompanying the Software Such warranties and limitations of liability are incorporated herein in their entirety by this reference SEVERABILITY In the event any provision of this License Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefor ENTIRE AGREEMENT This License Agreement sets forth the entire understanding and agreement between you and 3Com supersedes all prior agreements whether written or oral with respect to the Software and may be amended only in a writing signed by both parties 3Com is a registered trademark and the 3Com logo is a trademark of 3Com Corporation 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 Product Registration To ensure the very best service and support register your 3Com product now International customers Visit http www 3com com productreg to register U S customers Complete and mail the attached registration card or visit http Awww 3com com productreg to register
21. ded Features Following is a list of the Gigabit Ethernet NIC features m Full duplex Gigabit Ethernet interface IEEE 802 3 1999 m Interoperability with existing Ethernet and Fast Ethernet equipment 1 About the NIC Standard Ethernet frame size up to 1 518 bytes Supports 32 multicast addresses Adaptive interrupt frequency maximizes network throughput adapts to traffic load Dual DMA channels 33 66 MHz 32 bit or 64 bit PCI bus master with adaptive DMA PCI Local Bus Rev 2 2 compliant 17 3 cm x 10 7 cm 6 8 x 4 2 ASIC with on chip MAC and dual RISC processors Universal dual voltage signaling 3 3V and 5V Status LEDs Key Protocols and Interfaces The NIC is interoperable with existing Ethernet equipment assuming standard Ethernet minimum and maximum frame size 64 to 1518 bytes frame format and compliance with the following standards and protocols m Gigabit Ethernet IEEE 802 3 1999 m Logical Link Control IEEE 802 2 m Flow Control IEEE 802 3x Adaptive Interrupt Frequency The NIC driver intelligently adjusts host interrupt frequency based on traffic conditions in order to increase overall application throughput In light traffic the NIC driver interrupts the host for each received packet minimizing latency When traffic is heavy the NIC issues one host interrupt for multiple back to back incoming packets preserving host CPU cycles Dual DMA Channels The PCI interface on the NIC contains two indepen
22. dent DMA channels for simultaneous read and write operations 32 bit or 64 bit PCI Bus Master Compliant with PCI Local Bus Rev 2 2 the PCI interface on the NIC is compatible with both 32 bit and 64 bit PCI buses As a bus master the NIC requests access to the PCI bus instead of waiting to be polled ASIC with Embedded RISC Processor The core control for the NIC resides in a tightly integrated high performance ASIC The ASIC includes dual RISC processors This provides the flexibility to add new features to the card and adapt it to future network requirements via software download This also enables the NIC drivers to exploit the built in host off load functions on the NIC as host operating systems are enhanced to take advantage of these functions Physical Description Physical Description 1000Base SX Fiber NICs The 1000Base SX NIC faceplate configuration is shown below DATA LINK Connectors The faceplate of the NIC has one 1000Base SX fiber optic connector for connecting the NIC to a Gigabit Ethernet segment LEDs There are two LEDs on the faceplate one to indicate link status and one for data transfer status Once the NIC hardware and its driver software have been properly installed on your system the LEDs will indicate the following NIC states listed in the following table LED State Description Data Blinking Data detected on the port On Data detected on the port Off No data detected on the port
23. e Relative humidity Altitude Shock Vibration peak to peak displacement Vibration peak acceleration O C to 55 C 32 F to 131 F 5 to 85 non condensing 40 C 104 F 16 hour dwells at extremes Up to 3 048 meters 10 000 ft 10g 1 2 sine wave 11 msec 0 0127 cm 0 005 in max 5 to 32 Hz 0 25g 5 to 500 Hz Sweep Rate 1 octave min 40 C to 85 C 40 F to 185 F 5 to 95 non condensing 10 C hour Up to 10670 meters 35 000 ft 60g 1 2 sine wave 11 msec 0 2540 cm 0 1 in max 5 to 17 Hz 0 25g 5 to 500 Hz Sweep Rate 1 octave min Warranty and Software License Agreement 3Com Corporation Limited Warranty 3Com Gigabit EtherLink Server Network Interface Cards HARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials under normal use and service for the following length of time from the date of purchase from 3Com or its authorized reseller Three 3 years 3Comv s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of 3Com Replacem
24. e NIC files from the CD ROM NOTE If you acquired the NIC software on a floppy disk or from the 3Com support website enter the path to where the NIC driver files reside on your system 6 When the copying process is complete click Close in the Network window 7 When prompted to restart your computer click Yes The system will restart using the new configuration settings Moving the NIC to a Different Slot To move a NIC to a different slot in the same system you must do the following 1 Remove the NIC driver software see the next section Removing the Driver Software Shut down the system and remove the NIC card from the PCI slot 2 3 Install the NIC card in its new PCI slot see Installing the NIC Hardware on page 11 4 When the system is powered on reinstall the driver software see Installing the Driver Software on page 19 Removing the Driver Software Removing the Driver Software Before physically removing a NIC from your system first remove the NIC driver software 1 Start your Windows NT system and log in i NOTE You must have Network Administrator privileges to remove the driver software 2 Open the Control Panel and double click the Network icon 3 When the Network window opens select the NICs tab Any previously installed NIC will be listed under Network NICs 4 Individually select each NIC you wish to remove and click Remove 5 Once the appropriate NICs have been removed click Close 6
25. ed using procedures defined in TIA EIA TSB95 2 Connect one end of the cable to the NIC 3 Connect the other end of the cable to an RJ 45 Ethernet network port NOTE The NIC port LEDs are not functional they will not reflect port link or data status until the NIC driver li software is installed See the table for the 10 100 1000Base T NIC in Checking the Port LEDs on page 29 for a description of NIC port LED operation See Chapter 3 and Chapter 4 for driver installation and configuration instructions Installing the Driver Software in Windows 2000 NOTE If you are using VLANs or teaming you cannot use 3Com DynamicAccess software For information on DynamicAccess software see About DynamicAccess Software on page 25 NOTE If you have intermediate drivers for any third party NICs installed it will cause a conflict with the 3Com DynamicAccess intermediate drivers Remove those intermediate drivers A network device driver must be installed before the NIC can be used with your Windows 2000 system This chapter describes how to perform the following tasks m Install the driver software in the Windows 2000 environment m Modify driver properties once the NIC is installed m Move the NIC to a different slot m Update or reinstall the driver software m Move or remove the driver software Installing the Driver Software i NOTE The NIC must be physically installed in your server or workstation prior to installing the driver s
26. ent products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer SOFTWARE 3Com warrants that each software program licensed from it will perform in substantial conformance to its program specifications for a period of ninety 90 days from the date of purchase from 3Com or its authorized reseller 3Com warrants the media containing software against failure during the warranty period No updates are provided 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable 3Com published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to pr
27. er 3Com s verification of the DOA product but may be delayed due to export or import procedures When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement product at list price 3Com shall not be responsible or any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not Warranty and Software License Agreement WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
28. ers 6 5 to 1804 feet in compliance with IEEE 802 3 1999 Installing the NIC Hardware 2 As shown in the following diagram connect one end of the cable to the NIC 3 Connect the other end of the cable to a Gigabit Ethernet network port Attach the cable connector so that the TX transmit port on the NIC is connected to the RX receive port of the device at the other end of the cable NOTE The NIC port LEDs are not functional they will not reflect port link or data status until the NIC driver software is installed See Physical Description on page 9 for descriptions of NIC port LED operation See Chapter 3 and Chapter 4 for driver installation and configuration instructions 10 100 1000Base T NIC The NIC has one RJ 45 connector used for attaching the system to an Ethernet copper wire segment When automatic link negotiation is disabled the port can be configured for 10Mbps 100Mbps or 1000Mbps signaling and either half duplex or full duplex operation 1 Prepare an appropriate cable The following table lists the cable characteristics for connecting to 10 100 1000Base T ports Port Type Connector Media Maximum Distance 10Base T RJ 45 Cat 3 4 or 5 UTP 100 meters 325 feet 100 1000Base T RJ 45 Cat 5 UTP 100 meters 325 feet NOTE 1000Base T signaling requires four twisted pairs of Category 5 balanced cabling as specified in ISO IEC 11801 1995 and ANSI EIA TIA 568 A 1995 and test
29. f the card push the NIC card until it is firmly seated in the PCI slot CAUTION Do not use excessive force when seating the card as this may damage the system or the NIC If the card resists seating remove it from the system realign it and try again When properly seated the NIC s port connectors will be aligned with the slot opening and its faceplate will be flush against the system chassis 6 Use the screw removed above in Step 3 to secure the NIC in the PCI card cage 7 Replace the system cover and disconnect any personal anti static devices 8 Power the system on Once the system returns to proper operation the NIC hardware is fully installed You must next connect the network cables see page 13 and install the NIC driver software Connecting the Network Cables This section provides information you ll find useful in attaching a network device to the 1000Base SX or 10 100 1000Base T NIC 1000Base SX NIC The NIC has one SC type connector used for attaching the server to a Gigabit Ethernet fiber optic segment The port is auto negotiating and supports full duplex operation 1 Prepare an appropriate cable The following table lists cable characteristics required for connecting to 1000Base SX ports Medium Diameter Frequency Cable Type Operating Range SX 62 5 Microns Shortwave 850 nanometers Multimode fiber 2 to 275 meters 6 5 to 902 feet 50 Microns Shortwave 850 nanometers Multimode fiber 2 to 550 met
30. from your network supplier 3Com offers technical telephone support services To find out more about your support options please the 3Com technical telephone support phone number at the location nearest you When you contact 3Com for assistance have the following information ready m Product model name part number and serial number m A list of system hardware and software including revision levels m Diagnostic error messages m Details about recent configuration changes if applicable Here is a list of worldwide technical telephone support numbers Country Region Telephone Number Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P R of China Singapore S Korea From anywhere in S Korea From Seoul Taiwan Thailand 1 800 678 515 800 933 486 61 2 9937 5085 001 800 61 009 0031 61 6439 1800 801 777 0800 446 398 61 2 9937 5085 1235 61 266 2602 10800 61 00137 or 021 6350 1590 800 6161 463 00798 611 2230 0 2 3455 6455 0080 611 261 001 800 611 2000 Europe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax Contacting 3Com Country Region Telephone Number Europe South Africa and Middl Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K e East From the followin
31. g countries you may use the toll free numbers 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800 553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezuela AT amp T 800 666 5065 0800 13 3266 1230 020 0645 98012 2127 01 800 CARE 01 800 2273 AT amp T 800 666 5065 800 666 5065 AT amp T 800 666 5065 North America 1 800 527 8677 Returning Products for Repair Before you send a product directly to 3Com for repair you must first obtain an authorization number Products sent to 3Com without authorization numbers will be returned to the sender unopened at the sender s expense To obtain an authorization number call or fax Country Region Telephone Number Fax Number Asia Pacific Rim Europe South Africa and Middle East Latin America From the following countries you may call the toll free num and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K U S A and Canada 65 543 6500 31 30 6029900 1 408 326 2927 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800 553117
32. isassembly of the Software is expressly prohibited However if you are a European Community EC resident information necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request EXPORT RESTRICTIONS You agree that you will not export or re export the Software or accompanying documentation or any copies thereof or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States and the country in which you obtained them TRADE SECRETS TITLE You acknowledge and agree that the structure sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers You agree to hold such trade secrets in confidence You further acknowledge and agree that ownership of and title to the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers UNITED STATES GOVERNMENT LEGEND All technical data and computer software are commercial in nature and developed solely at private expense The Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in this License Agreement which is 3Com s standard commerci
33. ly determined settings m Full Duplex Enabled When link negotiation is unchecked this parameter sets the duplex mode You can select either half duplex or full duplex operation a When checked full duplex signaling is used default a When unchecked half duplex operation is used m Tx Flow Control a When Tx flow control is checked and link negotiation is enabled the NIC will negotiate 802 3x transmit flow control with the device at the other end of the link If 802 3x flow control is supported by the other device Tx flow control will be enabled a When Tx flow control is checked and link negotiation is disabled you must check Full Duplex Enabled in order for Tx flow control to work properly Tx flow control will not function under half duplex operation a When Tx flow control is unchecked default or when Full Duplex Enabled is unchecked transmit flow control is disabled Removing the NIC or Moving it to a Different Slot m Rx Flow Control a When Rx flow control is checked default and link negotiation is enabled the NIC will negotiate 802 3x receive flow control with the device at the other end of the link If 802 3x flow control is supported by the other device Rx flow control will be enabled a When Rx flow control is checked and link negotiation is disabled you must check Full Duplex Enabled in order for Rx flow control to work properly Rx flow control will not function under half duplex operation a When unchecked or whe
34. n Full Duplex Enabled is unchecked receive flow control is disabled Port Link Speed When link negotiation is disabled this parameter sets the port link speed You can select link speed to be either 10Mbps 100Mbps or 1Gbps When the port link is connected the selected link speed is indicated to the right of this field Removing the NIC or Moving it to a Different Slot In systems that do not support PCI hot plug you must first uninstall the driver before you physically remove the NIC or move it to another slot in the server If you fail to first uninstall the driver the NIC remains in the system To remove a NIC follow the instructions in the next section Removing the Driver Software Removing the Driver Software Windows 2000 automatically detects the installation of hardware However it does not automatically detect the removal of driver software To remove driver software m Run the Add Remove Hardware wizard from the Windows Control Panel and remove the driver software m Shut down the system m Remove the NIC card from the PCI slot Installing the Driver Software in Windows NT 4 0 NOTE If you are using VLANs or teaming you cannot use 3Com DynamicAccess software For information on DynamicAccess software see About DynamicAccess Software on page 25 NOTE If you have intermediate drivers for any third party NICs installed it will cause a conflict with the 3Com DynamicAccess intermediate drivers Remove those i
35. n is complete power OFF and unplug your system 6 Holding the NIC card by the edges remove it from its shipping package and place it on an anti static surface Check the NIC for visible signs of damage particularly on the card s edge connector Never attempt to install any damaged NIC If the NIC is damaged report it to your 3Com Customer Support Representative For more information see Contacting 3Com on page 1 NIC Installation To install a NIC in your system perform the following procedure 1 Observe all precautions and pre installation instructions on page 12 Before installing the NIC ensure the system power is OFF and unplugged from the power outlet and that proper electrical grounding procedures have been followed 2 Remove the system cover and select any empty PCI slot If you do not know how to identify a PCI slot refer to your system documentation Connecting the Network Cables 3 Remove the blank cover plate from the slot that you selected Retain the screw so that it can be replaced later 4 Holding the PCI card by the edges align the NIC s connector edge with the PCI connector dock in the system NOTE The connector dock in a 32 bit PCI slot is shorter than in a 64 bit PCI slot Although the NIC is designed to fit in either slot type when installed in a 32 bit PCI slot part of the NIC S connector edge will remain undocked This is perfectly normal 5 Applying even pressure at both corners o
36. ndows NT 4 0 Although the default values should be appropriate in most cases you may change any of the available options to meet the requirements of your specific system Ensure that the NIC Status and Configuration tab is shown in the foreground of the Driver Properties window click the tab if necessary The following options should be displayed a NIC This field identifies which NIC is being configured In a Windows NT 4 0 system with multiple NICs select this field to access a pull down list of the available NICs and teams Each NIC installed in the system is labeled with a unique instance number Typically the first NIC detected is instance 1 the next is instance 2 and so on m Link Negotiation a When checked default 802 3 1999 compliant Gigabit Ethernet link negotiation is enabled All 3Com NICs use link negotiation by default a When unchecked link negotiation is disabled and only link signal detection is used Use this setting when connecting to Ethernet equipment that does not support link negotiation or if there is a problem establishing a link between the NIC and the connecting device Unless otherwise specified the default signaling speed for the Base SX NIC and the 10 100 1000Base T NIC is 1Gbps When link negotiation is disabled be sure that the connecting device uses the same duplex and speed settings i NOTE When link negotiation is on the user configured link speed and duplex settings are ignored in favor of a
37. ntermediate drivers A network device driver must be installed before the NIC can be used with your Windows NT 4 0 system This chapter describes how to perform the following tasks Install the driver software in the Windows NT 4 0 environment Modify driver properties once the NIC is installed Move the NIC to a different slot Update or reinstall the driver software Move or remove the driver software NOTE To prevent a system abend when using the Windows NT Network Monitor be sure to upgrade the operating system bhnt sys file to the latest version available Installing the Driver Software The NIC must be physically installed in your server or workstation prior to installing the driver software See Installing the NIC Hardware on page 11 for details A network device driver must be installed before the NIC can be used with your Windows NT system To install the NIC software for Windows NT perform the following procedure NOTE Make sure that the correct and latest BIOS and firmware are installed on your system to ensure that the system works correctly Failure to do so may result in system failure NOTE Before installing the drivers for any new 3Com Gigabit EtherLink Server NIC any previously installed li NIC drivers prior to version 2 2 must be removed If there are no NIC drivers displayed in the Network NICs window or if the drivers shown are version 2 2 or higher proceed with the installation If older NIC drivers are present
38. oftware See Installing the NIC Hardware on page 11 for details When the Windows 2000 system first boots up after installing a new hardware device such as a NIC the system automatically detects the new hardware and prompts you to install the driver software for the device A network driver must be installed before the NIC can be used with your Windows 2000 system To install the NIC software for Windows 2000 perform the following procedure 1 Verify that the Windows 2000 system is upgraded to the latest version 2 Start your Windows 2000 system and log in You must have Network Administrator privileges to install the driver software When you boot up the Windows 2000 system after installing the NIC card a series of Found New Hardware Wizard windows is displayed In the Install Hardware Device Drivers window click Search for a suitable driver for my device recommended then click Next 4 In the Locate Driver Files window check the CD ROM drives box When prompted insert the NIC CD ROM into your system s CD ROM drive type the path to the driver and select OK The path on the CD ROM is as follows e Where e is the designation of the CD ROM drive on your system NOTE If you acquired the NIC software on floppy disk or from the 3Com support website enter the path to where the NIC driver files reside on your system Installing the Driver Software in Windows 2000 6 In the Driver Files Search Results window verify that the c
39. om expert technical engineers around the globe Located on the World Wide Web at http knowledgebase 3com com this service gives all 3Com customers and partners complementary round the clock access to technical information on most 3Com products 3Com FTP Site Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FTP site enter the following information into your FTP client m Hostname ftp 3com com m Username anonymous m Password your Internet e mail address NOTE You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products This service is available through analog modem or digital modem ISDN 24 hours a day 7 days a week Contacting 3Com Access by Analog Modem To reach the service by modem set your modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Country Region Data Rate Telephone Number Australia Up to 14 400 bps 61 2 9955 2073 Brazil Up to 28 800 bps 55 11 5181 9666 France Up to 14 400 bps 33 1 6986 6954 Germany Up to 28 800 bps 4989 62732 188 Hong Kong Up to 14 400 bps 852 2537 5601 Italy Up to 14 400 bps 39 2 27300680 Japan Up to 14 400 bps 81 3 5977 7977 Mexico Up to 28 800 bps 52 5 520 783
40. orrect path to the driver software is shown then click Next Once installation of the driver software has been completed you are ready to configure NIC properties For details see the next section Modifying Configuration Parameters Modifying Configuration Parameters This section describes the NIC configuration options in Windows 2000 Although the default values should be appropriate in most cases you may change any of the available options to meet the requirements of your specific system Ensure that the NIC Status and Configuration tab is shown in the foreground of the Driver Properties window click the tab if necessary The following options should be displayed m Link Negotiation a When checked default 802 3 1999 compliant Gigabit Ethernet link negotiation is enabled All 3Com NICs use link negotiation by default a When unchecked link negotiation is disabled and only link signal detection is used Use this setting when connecting to Ethernet equipment that does not support link negotiation or if there is a problem establishing a link between the NIC and the connecting device Unless otherwise specified the default signaling speed for the Base SX NIC and the 10 100 1000Base T NIC is 1Gbps When link negotiation is disabled be sure that the connecting device uses the same duplex and speed settings i NOTE When link negotiation is on the user configured link speed and duplex settings are ignored in favor of automatical
41. ovide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with 3Com s published specifications or user manual OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at 3Com s expense not ater than thirty 30 days after 3Com receives the defective product Dead or Defective on Arrival In the event a product completely fails to function or exhibits a defect in materials or workmanship within the irst forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than three 3 business days aft
42. rol is disabled Installing the Driver Software in Windows NT 4 0 Port Link Speed When link negotiation is disabled this parameter sets the port link speed You can select link speed to be either 10Mbps 100Mbps or 1Gbps When the port link is connected the selected link speed is indicated to the right of this field Updating the Driver Software Use the following procedure to replace version 2 2 or higher NIC driver software with newer versions as they become available NOTE Do not use the update procedure to overwrite older NIC drivers installed prior to version 2 1 If any older drivers from previously installed NICs are on your system they must be removed prior to installing the new drivers version 2 2 or higher 1 Start your Windows NT system and log in i NOTE You must have Network Administrator privileges to install the driver software Open the Control Panel and double click the Network icon When the Network window opens select the NICs tab Any previously installed 3Com Gigabit EtherLink Server Adapters driver software is listed under Network NICs Select a NIC and click Update 5 When prompted insert the CD ROM into your system s CD ROM drive type the path to the driver that matches your system and click Continue To install the NIC driver software for Windows NT enter the following path e where e is the designation of the CD ROM drive on your system The system will then copy the appropriat
43. s and refer you to operating system documentation or the hardware handbook that was shipped with your system You might need to use supplemental documentation for the following types of information Shutting down the system Getting access to the system s PCI slots Booting the system Configuring devices Other basic software procedures Contacting 3Com 3Com provides easy access to technical support information through a variety of services This appendix describes these services Information contained in this appendix is correct at time of publication For the most recent information 3Com recommends that you access the 3Com Corporation World Wide Web site Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems m World Wide Web site m 3Com Knowledgebase Web Services m 3Com FTP site m 3Com Bulletin Board Service 3Com BBS m 3Com Facts Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and a software library as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services This interactive tool contains technical product information compiled by 3C
44. so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95054 408 326 5000 Warranty and Software License Agreement FCC Class B Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications Equipment Standards entitled Digital Apparatus ICES 003 These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the ins
45. speed possible bad cable bad connector or configuration mismatch i NOTE If all four LEDs remain lit simultaneously the NIC driver software is either missing or improperly installed Installing the NIC Hardware The following instructions apply to installing the NIC in most systems Refer to the manuals that were supplied with your system for details about performing these tasks on your particular system System Requirements Before installing the NIC make sure your system meets the requirements listed in the following tables Windows 2000 System Requirements Category Requirements Hardware m Pentium based computer that meets Windows 2000 software requirements m One open 32 bit or 64 bit PCI slot m 128MB RAM minimum Software Operating System Microsoft Windows 2000 server or professional and Microsoft Windows 2000 Advanced Server NIC Software NIC driver software version 2 3 or higher for Windows 2000 See the NIC CD for the files Windows NT 4 0 System Requirements Category Requirements Hardware m Pentium based computer that meets Windows 2000 software requirements m One open 32 bit or 64 bit PCI slot m 128MB RAM minimum Software Operating System Microsoft Windows NT 4 0 server or workstation with Service Pack 4 or later NIC Software NIC driver software version 2 3 or higher for Windows NT See the NIC CD for the files Installing
46. t does not grant you any rights to patents copyrights trade secrets trademarks or any other rights in respect to the Software The Software is licensed to be used on any workstation or any network server owned by or leased to you provided that the Software is used only in connection with a 3Com adapter You may reproduce and provide one 1 copy of the Software and supporting documentation for each such workstation or network server on which the Software is used as permitted hereunder Otherwise the Software and supporting documentation may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder You must reproduce and include all copyright notices and any other proprietary rights notices appearing on the Software and the supporting documentation on any copies that you make No ASSIGNMENT NO REVERSE ENGINEERING You may not transfer or assign the Software and or this License Agreement to another party without the prior written consent of 3Com If such consent is given and you transfer or assign the Software and or this License Agreement then you must at the same time either transfer any copies of the Software as well as the supporting documentation to the same party or destroy any such materials not transferred Except as set forth above you may not transfer or assign the Software or your rights under this License Agreement Modification reverse engineering reverse compiling or d
47. tall and use the 3Com Gigabit EtherLink Server network interface cards NICs in a Microsoft Windows 2000 or Windows NT 4 0 operating environment The procedures in this manual assume that you are a system or network administrator experienced in installing similar hardware How This Manual Is Organized This manual is organized as follows Chapter 1 About the NIC describes the features of the NICs This chapter also describes the NIC faceplates and LED indicators Chapter 2 Installing the NIC Hardware lists the hardware and software requirements for NIC installation and use and provides instructions to physically install the NIC in your system Chapter 3 Installing the Driver Software in Windows 2000 explains how to install the NIC software under Windows 2000 Chapter 4 Installing the Driver Software in Windows NT 4 0 explains how to install the NIC software under Windows NT 4 0 Chapter 5 Installing DynamicAccess Software explains how to install 3Com DynamicAccess software under Windows DynamicAccess software adds intelligence to the NIC to improve network performance management and control Chapter 6 Troubleshooting provides a list of items to check for basic installation and configuration problems Appendix A Specifications provides NIC hardware specifications Operating System Commands This manual may not include all necessary hardware procedures or software commands Instead it may name specific task
48. the NIC Hardware Safety Precautions remove the cover of your system you must observe the following precautions to protect yourself and to H CAUTION The NIC is being installed in a system that operates with voltages that can be lethal Before you prevent damage to the system components m Remove any metallic objects or jewelry from your hands and wrists m Make sure to use only insulated or nonconducting tools m Verify that the system is powered OFF and unplugged before accessing internal components L Installation or removal of NICs must be performed in a static free environment The use of a properly grounded wrist strap or other personal anti static devices and an anti static mat is strongly recommended Pre Installation Checklist 1 Check that your system meets the hardware and software requirements listed in the tables on page 11 2 Verify that your system is using the latest BIOS 3 Review the information in the readme file on the CD for important information not available at the time this manual was created i NOTE If you acquired the NIC software on a floppy disk or from the 3Com website please check the appropriate source for the most recent information If your system is active shut it down If Windows is currently up and running close all applications and select Start Shut Down In the resulting dialog window select Shut down from the pull down options and click the OK button 5 When system shutdow
49. till fails contact 3Com Customer Support Checking the Port LEDs 1000Base SX NICs Two port LEDs are located on the faceplate of the 1000Base SX NIC one to indicate link status and one for data transfer status see 1000Base SX Fiber NICs on page 9 Before the port LEDs can provide troubleshooting information the NIC must be connected to the network see Chapter 2 and the network drivers for your particular operating system must be installed see Chapter 3 or Chapter 4 Troubleshooting 1 Verify that the NIC driver software has been installed and that the NIC is connected to a network 2 Verify that the NIC status LEDs operate as described in the following table LED State Description Data Blinking Data detected on the port On Data detected on the port Off No data detected on the port Blinking slowly Port has been disabled by software On Good link Off No link possible bad cable bad connector or configuration mismatch 10 100 1000Base T NIC The faceplate of the 10 100 1000Base T NIC has four LEDs one for each port speed option 10Mbps 100Mbps and 1Gbps to indicate which link is active and one LED for data transfer status see 10 100 1000Base T NICs on page 10 Before the port LEDs can provide troubleshooting information the NIC must be connected to the network see Chapter 2 and the network drivers for your particular operating system must be installed see Chapter 3 or Chapter 4
50. tructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to m Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 NOTE In order to maintain compliance with the limits of a Class B digital device 3Com requires that you use quality interface cables when connecting to this device Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment Refer to the manual for specifications on cabling types FCC Declaration of Conformity We declare under our sole responsibility that the Model Description 3C985B SX Gigabit EtherLink Server NIC 3C986 T 710024 710025 10 100 1000BASE T PCI
51. ts in log txt in the current directory on the C drive the following command could be used e gt dos4gw TTP EXE c 1 1 c log txt Checking the Port LEDs 7 Review the test results The test result from the previous example could look like this Log file created by Development and Diagnostic Test Program v2 3 1 on Thu Apr 6 10 20 46 2000 Development and Diagnostic Test Program v2 3 1 PCI bios found v0 16 HW Mech 1 supported Number of PCI buses 1 3Com 0 found in PCI bus 0 1 3Com card s detected Current card set to bus 0 3Com 0 internal Loopback Test pkts 0 secs 0pkts 32 secs lpkts 144 secs 2pkts 256 secs 3pkts 352 secs 4pkts 480 secs 5pkts 576 secs 6pkts 704 secs 7pkts 800 secs 8pkts 912 Secs 9 1000 packets transmitted successfully 1000 packets received successfully 0 errors detected external Loopback Test pkts 0 secs 0pkts 96 secs lpkts 208 secs 2pkts 320 secs 3pkts 432 secs 4pkts 544 secs 5pkts 656 secs 6pkts 768 secs 7pkts 880 secs 8pkts 992 secs 9 1000 packets transmitted successfully 1000 packets received successfully 0 errors detected Both the internal and external loopback example tests show 1000 packets successfully received with O errors detected indicating that the NIC hardware is functioning properly If the NIC does not perform as expected try reinstalling the NIC card or moving it to a different slot or to a different system then run the DOS Diagnostics tests again If the card s
52. utomatically determined settings m Full Duplex Enabled When link negotiation is unchecked this parameter sets the duplex mode You can select either half duplex or full duplex operation a When checked full duplex signaling is used default a When unchecked half duplex operation is used m Tx Flow Control a When Tx flow control is checked and link negotiation is enabled the NIC will negotiate 802 3x transmit flow control with the device at the other end of the link If 802 3x flow control is supported by the other device Tx flow control will be enabled a When Tx flow control is checked and link negotiation is disabled you must check Full Duplex Enabled in order for Tx flow control to work properly Tx flow control will not function under half duplex operation a When Tx flow control is unchecked default or when Full Duplex Enabled is unchecked transmit flow control is disabled m RxFlow Control a When Rx flow control is checked default and link negotiation is enabled the NIC will negotiate 802 3x receive flow control with the device at the other end of the link If 802 3x flow control is supported by the other device Rx flow control will be enabled a When Rx flow control is checked and link negotiation is disabled you must check Full Duplex Enabled in order for Rx flow control to work properly Rx flow control will not function under half duplex operation a When unchecked or when Full Duplex Enabled is unchecked receive flow cont
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