IQ America VD-8810 Installation Guide
Contents
1. Terminals for external 16V supply Visitor image will be impaired if the ambient backlight is very strong The video image is displayed in color during daytime or in welHit area but it is displayed in black and white at night or in dark area TQAmerica LCD display Talk button c on Accept incoming call ANSWER OFF Snap button gt Record camera view A Browse button y EE Instant view of camera BROWSE HINES Scroll buttons Select menu items Adjust volume Off button End conversation Power off Play button Playback recorded images Brightness button Adjust LCD image brightness Microphone Portable LCD Display Unit Camera unit adjustment Pairing button Battery cover 1 OL S si o Battery compartment Rechargeable battery pack LCD Display IQAmerica 2009 1026 O8 lSa0 D RF transmission condition Yaul Excellent Yil Good Y None Low battery indicator Camera door unit 17 4 ZIN e When the camera batteries are Battery power condition indicator Portable Indoor Display Unit Excellent Battery status after 62. button e The Camera Door unit is activated e The Camera Door unit is activated e The LCD monitor will display the e The LCD monitor will display the image from the Camera Door unit image from the Camera Door unit e Sound from the Camera Door unit e Sound from the Camera Door unit microphone can be heard microphone can be heard e You can talk to the person outside via the LCD monitor 3 Press the OFF button to exit Live Browsing 1QAmerica IQ America Notes e After pressing the BROWSE or ANSWER button it may take up to 4 seconds for the Live Browsing feature to activate e Conversations are limited to a GO second duration to conserve battery life should you forget to manually end the conversation by pressing the OFF button 18 Recording Video Images Automatic Recording Video images are automatically recorded each time a visitor presses the doorbell pushbutton Each image has a date and time stamp that indicate when the visit occurred The system can store a maximum of 163 images when this limit is reached the oldest image will be automatically deleted to allow a new image to be stored By default the number of images stored per visit is set to TWO this can be changed as described below 1st image Call Answered o Still
3. This is a Limited Warranty which gives you specific legal rights You may also have other rights which vary from state to state and province to province For a period of two years from the date of purchase any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you To obtain a refund or a replacement return the product to the place of purchase NOT COVERED Repair service adjustment and calibration due to misuse abuse or negligence Unauthorized service or modification of the product or of any furnished component will void this warranty This warranty does not include reimbursement for inconvenience installation setup time loss of use or unauthorized service This warranty covers only IQ America products and is not extended to other equipment and components that a customer uses in conjunction with our products This warranty is expressly in lieu of all other warranties express or implied including any warranty representation or condition of merchant ability of that the products are fit for any particular purpose or use and specifically in lieu of all special indirect or incidental or consequential damages Repair or replacement shall be the sole remedy of the customer and there shall be no liability on the part of IQ America for any special indirect incidental or consequential damages including but not limited to any loss of business or profit whether or not foreseeable Some stat
4. hours full charging Operation temperature at 20 deg C e Continuous talking 2 hours e Standby 120 hours Low e Please charge the battery Flat g Date and time indications The date and time is displayed at the bottom of the screen For date and time setting See page 15 running low the icon will blink at the upper right corner of the screen for 10 seconds during talking or browsing live e Based on average 3 x 10 second activations per day the estimate battery life is approx 5 months d Installation Selecting a location for the Camera Door Unit 1 Areas to avoid when mounting the door camera unit The performance of the system may be affected when mounting the unit in the following areas e Areas that are subjected to vibration or shock e Near a source of hydrosulphuric phosphorus ammonia sulphur carbon acid dust and noxious fumes e An enclosed area that may cause echo e Where rain or water may directly hit the back of the unit The video image may be seriously impaired where the camera faces directly into the sun and also in the following situations WHITE WALL D Location where the background is primarily occupied by the sky such as in the upper floor of an apartment building Location which has an adjacent white wall that will directly reflect sunlight Location that receives direct bright sunlight 2 Camera position amp Field o
5. image captured 1 sec after call lt gt l lt 1 sec 1 sec gt Still image captured 2 secs after call Changing the number of images recorded 1 Press and hold the SNAP button for two seconds e The options for number of recorded images will appear 2 Press the UP and DOWN arrow buttons to select the required number of images 1 2 or 3 3 Press the OFF button to complete the settings and exit Oh IQAmerica IQAmerica TQAmerica Yul We Yul Le Yul Io o m m E m F ba Default setting 2 images 19 Using the SNAP feature The SNAP feature allows you to capture and store an image at any time whilst live video is on the screen of the LCD monitor The image along with a time and date stamp is stored SS TQAmerica 1 Press the SNAP button during live video e The screen will indicate that recording is taking place Viewing the recorded images The recorded images can be viewed at any time 1 Press the PLAY button e The most recently stored image will be displayed on the screen 2 Press the UP and DOWN arrow buttons to browse through the images stored 3 Press the OFF button to exit playback 1st Image Deleting the recorde
6. the number of images recorded Using the SNAP feature Viewing the recorded images Deleting the recorded iMages srsneee OO Other functions Night time illumination eee 21 Pairing Replacing the rechargeable battery peek oe Caring for your system Troubleshooting IQ America Two Year Warranty What s included in your kit Main units 1 x Camera Door Unit 1 x Indoor Portable LCD Display Unit 1 x Charging Cradle IQAmerica T L I LILI Accessories 1 x AC Adaptor 1 x Rechargeable Battery pack 6 x AA Alkaline Batteries 4 x Mounting Screws 4 x Screw Pegs 1 x Instruction Manual CS Safety precautions Please observe the following precautions when installing or using the kit Rechargeable Battery Pack Do not disassemble the battery pack Do not dispose of in fire Use only the specified battery pack in the kit Do not use this battery pack in other equipment Only charge the battery pack using the charging cradle amp AC adaptor supplied Do not bring the battery terminals into contact with a metal surface object Do not hold the battery pack by the wires Should any liquid leak from the battery pack avoid contact with your skin or eyes Indoor LCD Display Uni
7. to the Hang the Charging Cradle wall using the screws and pegs provided Ensure the UP marking is on the front side securely on the mounting plate and push it down so that it snaps in place Setting the Date and Time 1 Hold the PLAY button for 3 seconds The date and time will appear with the YEAR highlighted as shown Press the UP and DOWN arrows to select the year 2 Press the PLAY button to move to the MONTH selection Press the UP and DOWN arrows to select the month 3 Press the PLAY button to move to the DATE selection Press the UP and DOWN arrows to select the date 4 Press the PLAY button to move to the HOUR selection Press the UP and DOWN arrows to select the hour Ensure the correct AM PM setting is selected 5 Press the PLAY button to move to the MINUTE selection Press the UP and DOWN arrows to select the minute 6 Press the OFF button to complete the settings and exit Date amp Time Setting mode Yul CO 2088 01 01 Yul COO 2009 80 Yul COO 2009 010 Yul CO 2009 01 01 Yul CO 2009 04 01 00 00am 00 00am 00 00am o o 15 Using the system Answering a caller 1 When a visitor presses the pushbutton ring tones can be heard and the camera image shows on the LCD monitor e A moving image of the visitor will appea
8. IQAmerica Instruction Manual VD 8810 Wireless Video Door Intercom IQAmerica ffi CI T ATTENTION Thank you for purchasing the VD 8810 wireless video door intercom Before permanently mounting the camera door unit on the wall please confirm successful wireless signal transmission by testing the quality of the voice and video image Before installation and use please read this instruction manual thoroughly and keep it safe for future reference Index fe ie B io oO p 6p ge oO iS fe B S oO Oo aa a Using the system Miscellaneous Introduction Index What s ieclided t in your r kit Safety precautions Operation guidelines Identifying the key system components Camera Door unit Portable LCD Display uni UCD BS NY scassiessssaicsasasacenmsstiniinisinsedaniasassncestanaitianssiastinise Installation Selecting a location for the Camera Door unit 08 Installing the Camera Door unit ae 10 Charging the Indoor Portable LCD Display ur unit 13 Wall mounting the Charging Cradle 4 Setting the Date and Time 5 Using the system Answering a Caller 6 Adjusting the Brightness amp Volume 7 Live Browsing 18 9 9 Recording Video Images Changing
9. d images 1 Press and hold the OFF and SNAP buttons simultaneously for five seconds 2 NO IMAGE message will appear on screen and a beeping sound will be heard all images are now deleted 3 Release both buttons 20 cr TQAmerica gt a L N TQAmerica Other functions Night time Illumination In low light night time conditions an infra red LED light will illuminate on the Camera Door unit to improve the quality of the transmitted image Note that the image will be displayed in black amp white under these conditions O ie fe KO Pairing The Door Camera and LCD Monitor are paired by a coding system so they will only communicate with each other This encoding provides a secure system so your video and audio are not shared with others This pairing is taken care of at the factory for the units contained in your kit hence no actions are necessary However if for some reason you have to replace the Door Camera unit or LCD Monitor follow the procedure below to pair the new units together 1 Remove the Door Camera from it s mounting bracket to expose the Pairing button 2 Remove the battery cover from the LCD Monitor to expose the Pairing button 3 P
10. e radio frequency transmitter e This unit transmits a wireless signal in the frequency range 2 4 2 4835GHz e The modulation system is GFSK and the interference causing radius is 80m This unit shares a frequency band with a wide range of equipment i e industrial scientific and medical equipment licensed and unlicensed low power radio transmitters such as those used for RFID applications in factories warehouses and amateur radio stations Before use please confirm that no such equipment is in use in your vicinity In the event that this unit causes unwanted interference to such device please discontinue use immediately and contact the customer service center for consultation on interference avoidance measures Privacy amp portrait image rights e Please respect the privacy and image rights of others when using this equipment By using this equipment the user assumes total responsibility in upholding these rights e Images stored must not be used for any purpose other than that for which the equipment is designed e Images should be deleted once no longer required see page 19 for details of how to delete the stored images Identifying the key system components mera Door Unit Microphone Camera lens Push button Note Indication light Speaker Removal of wall mounting plate Wall mounting plate oOo
11. ease tape up the used battery pack or place it into a plastic bag then put it into a rechargeable battery recycling box See your local authority for information regards the location of such recycling facilities e Observe caution when handling the battery e Don t let the battery pack short circuit it can cause a fire e Please don t peel off the outer package coating and tube etc e Don t disassemble the battery pack 22 Caring for your system e Unplug the charging cradle before cleaning the unit e Wipe the surfaces with a soft dry cloth Slightly moisten the cloth if required e Wipe the charging terminals in the charging cradle with a soft cloth once a month Charging time may be longer if the terminals are dirty Portable indoor display unit Charging cradle Top view Charging terminals 23 Troubleshooting Symptoms Probable causes amp solutions Subjects show up in black and white Is the background dark such as at night time or background shows up in greenish e Subjects shows up as black and white due to color dulling when it becomes dark Also could appear greenish in areas covered by outdoor lights This is normal at night when lighting is provided by the IR LED in the Door Camera unit The visitors face is dark in the video If the Door Gamera unit is mounted in an area image with a bright backlight either from sunlight or outdoor lighting the visitor s face may be in silhouet
12. eight and location selected T al Mounting screws L__ Holes drilled in wall Wall mounting plate 3 Install the batteries Insert 6 x AA alkaline batteries Please ensure to observe the correct polarity as shown BATTERY STATEMENT AA alkaline batteries do not perform well in very cold temperatures If you live in a cold climate you may want to replace the alkaline batteries in the Door Camera unit with AA Lithium batteries 4 Adjust the camera lens angle e The camera lens is adjustable to a maximum of 15 degrees e Please note that the video image may become slightly distorted if the camera angle is set to maximum upper left right adjustment 10 Angle oe Adjust camera LN Adjust camera p view to the left lt aT 75 gt view to the right max 15deg Y7 max 15deg Adjust camera view upwards U Y Max 15deg Examples of possible camera adjustment _ N N Yw J Camera loo 3 L ol l 3 ks Camera looks Camera looks upwards to the right up amp right 5 Re fit the main unit to the mounting base e Ensure to secure with the screw and replace the screw cover 6 Optional ways of powering the camera door unit The Camera Door unit can be used without batteries by connecting it directly to the existing 12V 16V wired doorbell suppl
13. es or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Retain receipt for warranty claims The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To comply with the FCC RF exposure compliance requirements this device and its antenna must not be co located or operating to conjunction with any other antenna or transmitter This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body 26
14. f View FOV The Camera Door Unit can be mounted in a variety of locations Review the information below before installation It is suggested that you experiment with different mounting locations by holding the camera in position pressing the doorbell pushbutton then checking the image on the LCD monitor The diagrams below show an example camera position to view a visitor 500mm from the camera e Camera tilt angle O Deg this is the default setting e Camera mounting height approx 1500mm aa Tt 4 LY Ei Se F a d g oe E 1 i Fo i i a 500MM i f E i 5 f E 5 S l N mor 560mm 2 E i TT z i 4 ji S 59 Deg J a lt 7y I I N f t i i NO 1 I t oil i st a 1 1M SE W SIDE VIEW TOP VIEW The Camera Door Unit can be mounted in a lower position or on the left or right side The target shooting area can be adjusted as shown below e Camera tilt angle 15 Deg upward e Camera pan angle 15 Deg to the right e Lower mounting height approx 1100mm Camera mounted to left side A re i 3 46 Deg S 8 ee SIDE VIEVV TOP VIEW Installing the Camera Door Unit 1 Remove the main unit from the mounting base Open the screw cover with a 2 Lift to remove the main unit flat blade screwdriver then from the mounting base loosen the screw using a crosshead screwdriver 2 Fix the mounting base on the wall at the h
15. ge the voice volume 5 levels are available IQAmerica IQAmerica IQAmerica IQAmerica IQAmerica 5 y q d a A oe oe Lm Tel EA Cie Te me lel E id uu Lal ETATE ETAL oa S lt En J EA e A D A i X Z S J Sound off Default setting Maximum Level 4 Level 5 3 Changing the LCD Display unit ringtone volume e Press the OFF button to place the unit in STANDBY e Press the UP and DOWN arrow buttons during standby to change the ringtone volume 5 levels are available IQAmerica IQAmerica IQAmerica IQAmerica IQAmerica 4 Sa ia s lg HIESA EA Er Eo q A A J J 2 eS E D Sound off Default setting Maximum Level 4 Level 5 Live Browsing This function allows you to monitor the view from the Door Camera on the LCD display at any time Please note the Live Browsing feature is only available if the Door Gamera Unit is powered via mains power see page 11 for details The feature is disabled when powered by batteries 1 Press the BROWSE button OR 2 Press the ANSWER
16. it The ring tone cannot be heard Has the battery run out of power e Please charge the battery The charging lamp does not illuminate Is the AC adaptor disconnected from the socket when the LCD Monitor unit is placed or the charging cradle in the charging cradle e Please check all power connections Is the LCD Monitor unit placed in the charging cradle correctly e Remove then replace the LCD Monitor unit The OFF button should blink when correctly inserted Are the charging terminals dirty e Clean the charging terminals with a dry cloth Is the battery pack new or has the battery become completely exhausted e Leave the unit on charge normal charging should resume after a short while gt is displayed after a short period The battery pack requires replacement of use even if the battery is charged e Please purchase and install a new battery pack The system does not work in spite of Please try the following methods handling installing correctly e Manually Pair the Camera Door unit and LCD The behavior of the unit is strange Monitor unit see page 20 e Remove then re insert the battery pack s If normal operation cannot be achieved please call Technical Consultation at 1 800 296 1869 Technical Assistance If you require technical assistance with regards the installation operation or use of this product please call Technical Consultation on 1 800 296 1869 25 IQ America Two Year Warranty
17. r for ten seconds followed by a still image e The still image is stored in memory e The OFF and ANSWER buttons will blink slowly OFF Key ANSWER ey 2 Press the ANSWEP button to talk to the visitor for up to 60 seconds 3 Press the OFF button to finish the conversation You have 150 seconds to answer a call and initiate a conversation If you do not answer a call an image of the visitor is stored in memory The PLAY button will blink slowly to alert you that a visitor called while you were out see page 19 Viewing the recorded images for details of how to view the recorded image Conversations are limited to a 60 second duration to conserve battery life should you forget to manually end the conversation by pressing the OFF button 16 IQAmerica Adjusting the Brightness amp Volume The following adjustments can only be made while the system is operating The easiest way to achieve this is to press the doorbell pushbutton and then press the ANSWER button IQAmerica 1 Changing the Display brightness e Press the BRIGHTNESS button repeatedly until the desired display brightness is achieved 5 levels are available a 2 Changing the voice volume e Press the UP and DOWN arrow buttons during the conversation to chan
18. ress the Pairing button on the Door Camera unit The LED in the Door Pushbutton will blink for 30 seconds 4 Whilst the LED in the Door Camera unit is blinking press the Pairing button in the LCD Monitor You will hear five beeps to indicate that Pairing is complete Pairing Button Portable indoor display unit Outdoor camera unit 21 Replacing the rechargeable battery pack After a prolonged period of use you may have to replace the battery pack If the battery does not recharge completely or does not hold a charge you will need to replace it Use a THB 121 battery for replacement Follow the procedure below to replace the battery pack IQAmerica 1 Remove the battery cover Low battery gt 2 Unplug and remove the old battery pack Follow the instructions below for recycling of the old battery 3 Plug in the new battery pack and position the wires so that they do not obstruct the battery cover 4 Replace the battery cover 5 Place the LCD Monitor in the charging cradle and charge for at least 6 hours NOTES e Please use the THB 121 sold separately e Specification Ni MH battery 3 6V 750A E Ni MH Recycling your old battery pack e An Ni MH battery is supplied for use in this product e Ni MH batteries are a precious recyclable resource e At the end of it s life pl
19. ry the socket located in the battery cover do not compartment compartment Seat the battery remove the foam cover pack into the compartment cushion 2 Assemble the charging cradle e Insert the plug from the AC adaptor into the socket on the base of the charging cradle Secure the cable under the cord grip e Fit the charging cradle onto the stand and snap into place 3 Plug the AC adaptor into a 120VAC outlet Charging 4 Place the Indoor Portable LCD Display unit indicator light into the charging cradle e A full charge will take around 6 hours longer if the unit is used during charging e The charging indicator light will extinguish when charging is complete e It s ok to leave the LCD unit in the charging cradle it cannot be over charged e Ensure the charging terminals are kept free from dust and dirt e If the system is not being used for a period of time remove the battery pack 13 Wall mounting the Charging Cradle The Charging Cradle can either be used free standing by use of the stand or wall mounted as described below Charging Cradle alll Mounting Charging stand plate 4 Remove the stand by pressing down the release button located behind of the charging stand amp pulling the cradle upwards Remove the mounting plate from the charging cradle UP marking to the front side se or ld oe screws 3 Mount the mounting plate
20. t Ensure the AC adaptor is securely plugged into the main power outlet Do not use within 22cm of a person wearing a cardiac pacemaker the operation of the pacemaker could be affected Do not install use in damp steamy or dusty environments Do not hold the LCD monitor to your ear your hearing could be damaged Do not install in an unstable location or where subject to strong vibration Operation guidelines Avoid using the Indoor Portable LCD Display Unit in the following areas e Close to a fire thermal appliance or other source of extreme heat cold e Within 3m of a television microwave oven personal computer wireless LAN equipment wireless audio visual equipment the radio frequency waves emitted by these devices can affect operation e In direct sunlight e Where extreme fluctuations in temperature can occur if moving the unit from a warm to cold environment or vice versa please allow 30 minutes before use Ce ENG ia M i The following can also affect successful operation of the system e Metal doors and shutters e Walls with aluminium foil insulation e Concrete or galvanized metal walls The effective communication range is 100m in free air space line of sight This range will be significantly reduced by the number and thickness of walls through which the signal is required to pass please keep to a minimum wherever possible ee 2 4 GHz RF TRANSMISSION About th
21. te e Adjust the LCD brightness level e Re locate the camera to a position with no backlight e Check that the camera lens is not dirty The video image shows up unclearly e Check the lens for condensation or is out of focus The whole video image shows up e Check that the brightness setting is correctly whitish or blackish adjusted The video image shows up whitish or It may be difficult to see the image if the camera white lines or rings show up lens receives strong light such as sunlight e Re locate the camera to a position with no direct sunlight There are small black spots in the Does the sun show up in the image The center background of the image of the sun can appear as black spots if the sun is in view The video image flickers Fluorescent lights nearby to the Camera Door unit can cause the image to flicker The video image is distorted The Is a microwave oven or a wireless LAN device in voice is cut off operation near to the LCD Monitor unit e Re locate the LCD Monitor away from such equipment The display is completely black Is the unit in standby e Press any button to energise the display Has the battery run out of power e Please charge the battery 24 Troubleshooting Symptoms Probable causes amp solutions A howling noise distorts the sound If the LCD Monitor is too close to the Door Camera unit a howling sound can occur e Re locate the LCD Monitor further away from the Door Gamera un
22. y or to a 12V 16V external power pack not supplied A Powering with an External Power Pack Remove the main 2 Pass the bell wire or the wire Re fit the main unit unit from the from the power pack through the to the mounting mounting base mounting plate before fixing the base and secure plate to the wall Connect the wire with the screw to the supply terminals directly If using an external 12V 16V power pack it may be necessary to cut off the attached connector in order to connect the bare supply wires directly into the terminals as described in 2 above 11 B Powering Existing Wired Doorbell Supply Remove the Front Push and disconnect the wires CHIME BASE Transformer Supply Output 16V DISCONNECT FRONT PUSH FRONT PUSH 3 Disconnect the wire from the FRONT terminal in the chime base and re connect it to the TRANS terminal refer to Diagram 2 2 Remove the cover from the Door Chime Finally connect the wires from the front push to Camera Door Unit as shown in Diagram 2 CHIME BASE Transformer Supply Output CAMERA DOOR UNIT Diagram 2 12 Charging the Indoor Portable LCD Display unit The indoor portable LCD display unit will need to be charged for approximately 6 8 hours before first use 1 Install the battery pack Remove 2 Connect the battery connector to 3 Re fit the battery the batte
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