KitchenAid KMHS120EBL Use and Care Manual
Contents
1. Control Lock Activate to avoid unintended start Touch and hold the Cancel control for about 3 seconds until 2 tones sound and padlock icon appears in the display Repeat to unlock control Options Clock Ten options settings may be adjusted 1 Clock amp Energy Save 2 Scrolling Speed 3 Sound 4 Language 5 Auto Vent Fan 6 Filter Reset 7 Fan Timer 8 Light Timer 9 Demo Mode 10 Factory Reset Vent Fan Various speeds ranging from high to low and off Comes on automatically as cooling fan during any cook function Vent Timer Set vent fan to run for exactly 30 minutes or to run for only 30 minutes more off after 30 minutes The vent fan may be turned off at any time using the Vent Fan control Touch OPTIONS CLOCK to reach the Fan Timer submenu and select the setting Auto Vent Fan on some models To keep the microwave oven from overheating the auto vent fan will automatically turn on at high speed if the temperature from the range or cooktop below the microwave oven gets too hot When this occurs the vent fan cannot be turned off AUTO FAN ON for heat circulation appears in the display Dynamic Fan Sensing on some models To keep the microwave oven from overheating the auto vent fan will automatically turn on at various speeds depending on the temperature from the range or cooktop below the microwave oven When this occurs the vent fan cannot be turned off AUTO FAN Sensor Technology for heat circulation2. Do not operate the microwave oven if it has a damaged cord or plug if it is not working properly or if it has been damaged or dropped The microwave oven should be serviced only by qualified service personnel Call an authorized service company for examination repair or adjustment Do not cover or block any openings on the microwave oven Do not store this microwave oven outdoors Do not use the microwave oven near water for example near a kitchen sink in a wet basement near a swimming pool or similar locations Do not immerse cord or plug in water Keep cord away from heated surfaces Do not let cord hang over edge of table or counter See door surface cleaning instructions in the Microwave Oven Care section To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend the microwave oven when paper plastic or other combustible materials are placed inside the oven to facilitate cooking Remove wire twist ties from paper or plastic bags before placing bags in oven If materials inside the oven ignite Keep oven door closed turn oven off and disconnect the power cord or shut off power at the fuse or circuit breaker panel Do not use the cavity for storage purposes Do not leave paper products cooking utensils or food in the cavity when not in use m Liquids such as water coffee or tea are able to be overheated beyond the boiling point without appearing to be bo
3. LP hereafter KitchenAid will pay for factory specified replacement parts 3 Service to correct improper product maintenance or installation and repair labor to correct defects in materials and workmanship that existed installation not in accordance with electrical or plumbing codes when this major appliance was purchased or at its sole discretion replace the or correction of household electrical or plumbing i e house product In the event of product replacement your product will be warranted wiring fuses or water inlet hoses for the remaining term of the original unit s warranty period 4 Consumable parts i e light bulbs batteries air or water filters SECOND THROUGH FIFTH YEAR LIMITED WARRANTY etc CERTAIN COMPONENTS PARTS ONLY LABOR NOT INCLUDED 5 Conversion of your product from natural gas or L P gas In the second through fifth years from the date of original purchase when this sce a De a m acts of God major appliance is installed operated and maintained according to S USE VE PTO CUGIS MOTAPPIOVEC QY AO NBNANES instructions attached to or furnished with the product KitchenAid will pay for 7 Repairs to parts or systems to correct product damage or factory specified parts for the following components to correct non cosmetic defects caused by unauthorized service alteration or defects in materials or workmanship in these parts that prevent function of modification of the appliance f this major appliance and that exis
4. Thank you for Choosing KitchenAid Appliances We hold our company to the highest quality standards and it is important to us that you have a positive experience owning a KitchenAid product Register your microwave oven at www kitchenaid com For future reference please make a note of your model and serial number located on the front facing of the microwave oven opening behind the door Model Number Serial Number Para obtener acceso a Manual del usuario de la combinaci n microondas campana en espa ol o para obtener informaci n adicional acerca de su producto visite www kitchenaid com Tenga listo su numero de modelo completo Puede encontrar su numero de modelo y de serie en la etiqueta ubicada en la parte frontal de la abertura del horno de microondas detr s de la puerta Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean You can be killed or seriously injured if you don t immediately A DANGER follow instructions You can be killed or seriously injured if you don t follow A WA R N l N e instructions All safety messages will tell you
5. appears in the display As the temperature cools the fan will automatically decrease its speed then turn off Light Timer Set the cooktop light to turn on and off at certain times Touch OPTIONS CLOCK to reach the Light Timer submenu and follow the prompts to set the light on time and light off time in hours and minutes or to cancel Light Timer NOTE Light Timer uses 12 hour clock only Filter Reset Reset the filter status after replacing and or cleaning the filters Touch OPTIONS CLOCK to reach the Filter Reset submenu and activate reset Sound Tones Programming tones and signals Programming tones may be turned off or all tones including end of function signals may be turned off Touch OPTIONS CLOCK to reach the Sound submenu then follow the prompts to turn off or on the programming tones or all tones Scroll Speed Scroll speed of the text may be adjusted Touch the OPTIONS CLOCK to reach the Scroll Speed submenu and follow the prompts to set speed Features CLEANRELEASE Cavity Coating on some models The durable nonstick coating resists soil buildup by making cleaning easier See Microwave Oven Care section Cooking Rack Use the rectangular cooking rack only for 2 level cooking To avoid damage to the microwave oven always remove rack after 2 level cooking To avoid damage to the microwave oven due to soil buildup clean rack supports often Cookware and Dinnerware Microwave Safe
6. by mail with any questions or concerns at the address below KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor MI 49022 2692 Please include a daytime phone number in your correspondence If you experience Recommended Solutions Microwave oven will Check the following not operate m Household fuse or circuit breaker If a household fuse has blown or a circuit breaker has tripped replace the fuse or reset the circuit breaker If the problem continues call an electrician m Magnetron Try to heat 1 cup 250 mL of cold water for 2 minutes at 100 cooking power If water does not heat try the steps in the bullets below If microwave oven still does not operate call for service m Door Firmly close door On some models if a packaging spacer is attached to inside of the door remove it then firmly close door If a message about the door appears in the display the door has been closed for 5 minutes or more without the microwave oven being started This occurs to avoid unintended starting of the microwave oven Open and close the door then start the cycle Control Make sure control is set properly Make sure Control Lock is off Make sure Demo Mode on some models is off Arcing in the Check the following MICrOwave oven m Soil buildup Soil buildup on cavity walls microwave inlet cover cooking rack supports and area where the door touches the frame can cause arcing See General Cle
7. description of the problem m Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE 1 Before contacting us to arrange service please determine whether your product requires repair Some questions can be addressed without service Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide scan the QR code on the right to access additional resources or visit http kitchenaid custhelp com 2 All warranty service is provided exclusively by our authorized KitchenAid Service Providers In the U S and m Canada direct all requests for warranty service to rear KitchenAid Customer eXperience Center http kitchenaid custhelp com In the U S A call 1 800 422 1230 In Canada call 1 800 807 6777 If outside the 50 United States or Canada contact your authorized KitchenAid dealer to determine whether another warranty applies TEN YEAR LIMITED WARRANTY WHAT IS COVERED WHAT IS NOT COVERED FIRST YEAR LIMITED WARRANTY PARTS amp LABOR 1 Commercial non residential or multiple family use or use For one year from the date of purchase when this major appliance is installed inconsistent with published user operator or installation operated and maintained according to instructions attached or furnished with instructions the product KitchenAid brand of Whirlpool Corporation or Whirlpool Canada 2 In home Instruction on how to use your product
8. m Browning dish Follow manufacturer recommendations Ceramic glass glass China earthenware Follow manufacturer recommendations Melamine Follow manufacturer recommendations Paper towels paper plates napkins Use non recycled paper Plastic wraps bags covers dinnerware containers Follow manufacturer recommendations m Pottery and clay Follow manufacturer recommendations m Silicone bakeware Follow manufacturer recommendations m Wax paper Demo Mode Activate to practice using the control without actually turning on the magnetron Touch OPTIONS CLOCK to reach the Demo Mode submenu the follow the prompts to activate The DEMO icon will light up in the display Repeat to deactivate Energy Save To conserve energy the Clock will automatically turn off when the microwave oven goes into standby mode Touch OPTIONS CLOCK to reach the Clock and Energy Save submenu and follow the prompts to turn on Clock Turntable Turntable may be turned off for manual cooking only This is helpful when cooking with plates that are bigger than the turntable or when cooking with plates that are side by side Turntable cannot be turned off during preset or sensor on some models functions 6th SENSE System A sensor in the microwave oven detects moisture released from food as it heats and adjusts the cooking time accordingly Do Not Use Metal cookware and bakeware Straw or wicker Gold silver or pewter Non approved m
9. the filter into its slotted area wire mesh side up replace vent grille and secure with screws m Cooktop light The cooktop light is located on the underside of the microwave oven and is replaceable Remove bulb cover screw and open the bulb cover Replace bulb close bulb cover and secure with screw m Cavity light The cavity light bulb is located behind the vent grille at the top front of the microwave oven under the bulb cover and is replaceable Remove two screws on the vent grille tilt the grille forward and lift it out Open bulb cover and replace bulb Close bulb cover replace vent grille and secure with screws ACCESSORIES Following is a list of available parts and supplies which may be purchased separately Please refer to the cover for contact and model identification information Replacement Parts Cleaning Supplies m Turntable m Heavy Duty Degreaser m Turntable support and rollers m affresh Kitchen Appliance Cleaner m Turntable hub m affresh Stainless Steel Cleaner m Cooking rack m affresh Stainless Steel Wipes m Rack clip m Rack support m Grease filter m Charcoal filter m Cooktop light bulb m Cavity light bulb PROBLEM SOLVER First try the solutions suggested here If you need further assistance or more recommendations that may help you to avoid a service call refer to the warranty page in this manual and scan the code with your mobile device or visit www kitchenaid custhelp com Contact us
10. aning in Microwave Oven Care section Turntable alternates ae nas rotation directions m This is normal and depends on motor rotation at the beginning of the cycle Display shows m Enter clock with flashing digits means there has been a power failure Reset the clock messages m A letter followed by a number is an error indicator Call for assistance Fan running during m This is normal The microwave oven s cooling fan which is separate from the vent fan automatically comes on cooktop usage during microwave oven operation to cool the microwave oven It may also automatically come on and cycle on and off to cool the microwave oven s controls while the cooktop below is being used Radio TV or cordless Check the following phone interference Proximity Move the receiver away from the microwave oven or adjust the radio or TV antenna Soil Make sure the microwave oven door and sealing surfaces are clean Frequency Some 2 4 GHz based cordless phones and home wireless networks may experience static or noise while microwave oven is on Use a corded phone a different frequency cordless phone or avoid using these items during microwave oven operation m a ae OF PURCHASE IS REQUIRED KITC H E NAI D BU I LT I N eee hi ee information available when you call the ustomer eXperience Center OVE N amp M IC ROWAVE m Name pie and telephone number LI M ITE D WAR RAN TY Model number and serial number E m A clear detailed
11. eat thermometers skewers Twist ties Foil liners such as sandwich wrappers Staples Objects with gold or silver trim or with metallic glaze To Test Cookware Dinnerware Place dish in microwave oven with 1 cup 250 mL of water beside it Program 1 minute of cook time at 100 If dish becomes hot and the water stays cool do not use the dish in the microwave oven Microwave Oven Use For list of preset programs see the Quick Reference Guide provided with your model Manual Cooking Stage Cooking Touch COOK TIME touch number pads to enter time touch COOK POWER if not 100 touch number pads to enter power level 10 90 then touch the Start control If programming additional stages up to three touch OPTIONS CLOCK to enter programming for the next stage then enter the cook time and cook power of each then touch the Start control Sensor Cooking A sensor in the microwave oven detects moisture released from food as it heats and adjusts the cooking time accordingly Make sure microwave oven has been plugged in for at least 1 minute Use microwave safe dish with loose fitting lid or cover microwave safe dish with plastic wrap and vent For optimal performance wait at least 30 minutes after convection cooking or grilling on some models before sensor cooking Doneness Adjust doneness for automatic cooking functions by touching COOK TIME repeatedly to scroll through NORMAL MORE DONE or LESS DONE
12. iling Visible bubbling or boiling when the container is removed from the microwave oven is not always present THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID To reduce the risk of injury to persons Do not overheat the liquid Stir the liquid both before and halfway through heating it Do not use straight sided containers with narrow necks After heating allow the container to stand in the microwave oven for a short time before removing the container Use extreme care when inserting a spoon or other utensil into the container Do not mount over a sink Do not store anything directly on top of the microwave oven when the microwave oven is in operation Clean Ventilating Hoods Frequently Grease should not be allowed to accumulate on hood or filter When flamb ing foods under the hood turn the fan on Suitable for use above both gas and electric cooking equipment Intended to be used above ranges with maximum width of 36 91 44 cm Use care when cleaning the vent hood filter Corrosive cleaning agents such as lye based oven cleaners may damage the filter SAVE THESE INSTRUCTIONS PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY a Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy It is impo
13. ls or scrapers or any type of abrasive cleanser or scrubbers m Grease filter mild soap and water or dishwasher m Door and exterior mild soap and water or glass cleaner applied to paper towel m Control panel sponge or soft cloth and water m Stainless steel on some models mild soap and water then rinse with clean water and dry with soft cloth or use stainless steel cleaner m Turntable mild soap and water or dishwasher m Rack s mild soap water and washcloth Dishwasher cleaning is not recommended Installing Replacing Filters and Light Bulbs NOTE A filter status indicator on some models appears in the display when it is time to replace the charcoal filter and clean or replace the grease filters See Settings section to reset filter status m Grease filters Grease filters are on the underside of microwave oven Clean monthly or as prompted by filter status indicator Slide the filter away from the tab area and drop out the filter To reinstall place end of the filter into the opening opposite the tab area swing up the other end and slide it toward the tab area m Charcoal filter The charcoal filter is behind the vent grille at the top front of the microwave oven The charcoal filter cannot be cleaned and should be replaced about every 6 months or as prompted by filter status indicator Remove two screws on the vent grille tilt the grille forward lift it out and remove filter To reinstall place
14. microwave oven must be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric current The microwave oven is equipped with a cord having a grounding wire with a grounding plug The plug must be plugged into an outlet that is properly installed and grounded WARNING Improper use of the grounding plug can result in a risk of electric shock Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the microwave oven is properly grounded Do not use an extension cord If the power supply cord is too short have a qualified electrician or serviceman install an outlet near the microwave oven SAVE THESE INSTRUCTIONS This device complies with Part 18 of the FCC Rules OPERATING YOUR MICROWAVE OVEN Settings Clock The Clock is a 12 hour 12 00 11 59 or 24 hour 0 00 23 59 clock Touch OPTIONS CLOCK to reach Clock submenu and follow the prompts to set the Clock Clock format 12 hours with AM and PM 12 hours without AM and PM or 24 hours may also be set in the Clock submenu Timer With the microwave oven in standby mode touch the Timer control enter time then touch the Timer control or the Start control Cook functions may be entered while the Timer is counting down To cancel timer touch Timer control while the Timer countdown is active in the display
15. pliance other than the representations contained in this warranty If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance you should ask KitchenAid or your retailer about buying an extended warranty LIMITATION OF REMEDIES EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages so these limitations and exclusions may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state or province to province Q 4 14 W10644749A 6 14 SP PN W10644750A 2014 All rights reserved Printed in China
16. rtant not to defeat or tamper with the safety interlocks b Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces c Do not operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the 1 Door bent 2 Hinges and latches broken or loosened 3 Door seals and sealing surfaces d The oven should not be adjusted or repaired by anyone except properly qualified service personnel State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to cause cancer WARNING This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm Electrical Requirements AWARNING y Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Observe all governing codes and ordinances Required m A120 volt 60 Hz AC only 15 or 20 amp electrical supply with a fuse or circuit breaker Recommended m A time delay fuse or time delay circuit breaker m A separate circuit serving only this microwave oven GROUNDING INSTRUCTIONS E For all cord connected appliances The
17. ted when this major appliance was 8 Cosmetic damage including scratches dents chips and other purchased This is a limited 5 year warranty on the below named parts only damage to appliance finishes unless such damage results from and does not include repair labor defects in materials and workmanship and is reported to E Electric element KitchenAid within 30 days 9 Discoloration rust or oxidation of surfaces resulting from caustic Solid state touch control system parts or corrosive environments including but not limited to high salt SECOND THROUGH TENTH YEAR LIMITED WARRANTY concentrations high moisture or humidity or exposure to MICROWAVE OVENS ONLY chemicals In the second through tenth years from the date of original purchase when 10 Food loss due 19 product failure ar F this major appliance is installed operated and maintained according to 11 Pick up or delivery This product is intended for in home repair instructions attached to or furnished with the product KitchenAid will pay for 12 Travel or transportation expenses for service in remote locations factory specified parts for the stainless steel oven cavity inner door if the part where an authorized KitchenAid servicer is not available rusts through due to defects in materials or workmanship 13 Removal or reinstallation of inaccessible appliances or built in fixtures i e trim decorative panels flooring cabinetry islands countertops drywall etc that interfere wi
18. th servicing removal or replacement of the product YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN Service must be provided by a KitchenAid designated service company This limited warranty 14 Servi His f ii tf otiainal todel serial is valid only in the United States or Canada and applies only when the major mbe or parts S bee bel WI sider mo oo appliance is used in the country in which it was purchased This limited numbers removed altered or not easily determined warranty is effective from the date of original consumer purchase Proof of The cost of repair or replacement under these excluded original purchase date is required to obtain service under this limited warranty Circumstances shall be borne by the customer DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness so this limitation may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state or province to province DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY KitchenAid makes no representations about the quality durability or need for service or repair of this major ap
19. what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS When using electrical appliances basic safety precautions should be followed including the following WARNING To reduce the risk of burns electric shock fire m Install or locate the microwave oven only in injury to persons or exposure to excessive microwave energy accordance with the provided Installation Instructions m Read all instructions before using the microwave oven m Some products such as whole eggs in the shell and m Read and follow the specific PRECAUTIONS TO AVOID sealed containers for example closed glass jars POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE are able to explode and should not be heated in the ENERGY found in this section MICTOWaV Ee OVON m The microwave oven must be grounded Connect only to properly grounded outlet See GROUNDING INSTRUCTIONS found in this section and in the provided Installation Instructions SAVE THESE INSTRUCTIONS W10644749A IMPORTANT SAFETY INSTRUCTIONS m Use the microwave oven only for its intended use as described in the manual Do not use corrosive chemicals or vapors in the microwave oven This type of oven is specifically designed to heat cook or dry food It is not designed for industrial or laboratory use As with any appliance close supervision is necessary when used by children
20. within the first 20 seconds of starting the cook cycle Doneness cannot be adjusted for Defrost functions Add More Time At the end of any cycle PRESS 0 TO ADD MORE TIME scrolls in the display Enter the additional time if desired and start the microwave oven The cook power for all non sensor cycles will be the same as in the finished cycle but may be changed If Add More Time is used after a sensor cycle the cook power will be 100 but may be changed Warm Hold AWARNING Food Poisoning Hazard Do not let food sit in oven more than one hour before or after cooking Doing so can result in food poisoning or sickness Hot cooked food can be kept warm in the microwave oven The Warm Hold function uses 10 cook power Warm Hold can be used by itself or can be programmed to follow a cooking cycle Opening the door during Warm Hold will cancel the function MICROWAVE OVEN CARE General Cleaning IMPORTANT Before cleaning make sure all controls are off and the microwave oven is cool Always follow label instructions on cleaning products To avoid damage to the microwave oven caused by arcing due to soil buildup keep cavity microwave inlet cover cooking rack supports and area where the door touches the frame clean Clean with mild soap water and a soft cloth or sponge or as indicated below m Nonstick cavity coating on some models To avoid damage to the microwave oven cavity do not use metal or sharp utensi
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